Assistant Showroom Manager Location: Cheltenham, Gloucestershire Salary: Up to £32k basic + uncapped commission (circa £36k OTE) About the Role We are looking for a proactive and experienced Assistant Showroom Manager to join a thriving, high-end retail showroom in Cheltenham. This is a hands-on role where you'll support the day-to-day running of the showroom, lead a small team, and ensure every customer enjoys an exceptional experience. The perfect candidate will be passionate about design, thrive in a luxury retail environment, and have a proven track record in delivering outstanding customer service and driving sales. What You'll Do Help manage all aspects of showroom operations, including opening/closing, stock management, and maintaining a polished and welcoming environment. Lead, coach, and motivate a small team to deliver excellent customer service and meet sales targets. Build and maintain strong relationships with clients, offering personalised recommendations and solutions. Support sales growth through proactive business development, upselling, and engaging with potential clients both in-store and on-site. Collaborate with the team to deliver tailored design solutions and guidance, ensuring a premium experience from initial consultation to post-sale support. Ensure compliance with company policies, procedures, and health & safety standards. Working Hours Monday to Friday: Two rotating shifts - 7:30am to 4:15pm and 9:00am to 5:30pm Saturdays: Rotational 9:00am to 5:00pm (2-3 Saturdays per month, paid as a full 8-hour day) About You - The Ideal Candidate Proven experience in luxury retail or high-end sales, ideally in home interiors, furniture, or design-led products. Strong leadership and team management skills, with the ability to coach and motivate staff. Confident, well-presented, and professional, with excellent communication and interpersonal skills. Highly organised, with an eye for detail and the ability to maintain showroom standards. Demonstrated ability to drive sales, build relationships, and convert new customers. Comfortable with IT systems, stock management, and basic administration. A positive, solution-focused attitude, able to adapt to change and take initiative. Rewards & Benefits Competitive salary plus uncapped quarterly commission based on team performance Pension scheme 20 days holiday, increasing with service, plus bank holidays Ongoing training and development opportunities Employee discounts and recognition programmes Healthcare cash plan and death-in-service benefit Apply today if you meet all the above requirements and would like to be considered for this exciting opportunity. CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business. CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. JBRP1_UKTJ
Mar 02, 2026
Full time
Assistant Showroom Manager Location: Cheltenham, Gloucestershire Salary: Up to £32k basic + uncapped commission (circa £36k OTE) About the Role We are looking for a proactive and experienced Assistant Showroom Manager to join a thriving, high-end retail showroom in Cheltenham. This is a hands-on role where you'll support the day-to-day running of the showroom, lead a small team, and ensure every customer enjoys an exceptional experience. The perfect candidate will be passionate about design, thrive in a luxury retail environment, and have a proven track record in delivering outstanding customer service and driving sales. What You'll Do Help manage all aspects of showroom operations, including opening/closing, stock management, and maintaining a polished and welcoming environment. Lead, coach, and motivate a small team to deliver excellent customer service and meet sales targets. Build and maintain strong relationships with clients, offering personalised recommendations and solutions. Support sales growth through proactive business development, upselling, and engaging with potential clients both in-store and on-site. Collaborate with the team to deliver tailored design solutions and guidance, ensuring a premium experience from initial consultation to post-sale support. Ensure compliance with company policies, procedures, and health & safety standards. Working Hours Monday to Friday: Two rotating shifts - 7:30am to 4:15pm and 9:00am to 5:30pm Saturdays: Rotational 9:00am to 5:00pm (2-3 Saturdays per month, paid as a full 8-hour day) About You - The Ideal Candidate Proven experience in luxury retail or high-end sales, ideally in home interiors, furniture, or design-led products. Strong leadership and team management skills, with the ability to coach and motivate staff. Confident, well-presented, and professional, with excellent communication and interpersonal skills. Highly organised, with an eye for detail and the ability to maintain showroom standards. Demonstrated ability to drive sales, build relationships, and convert new customers. Comfortable with IT systems, stock management, and basic administration. A positive, solution-focused attitude, able to adapt to change and take initiative. Rewards & Benefits Competitive salary plus uncapped quarterly commission based on team performance Pension scheme 20 days holiday, increasing with service, plus bank holidays Ongoing training and development opportunities Employee discounts and recognition programmes Healthcare cash plan and death-in-service benefit Apply today if you meet all the above requirements and would like to be considered for this exciting opportunity. CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business. CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. JBRP1_UKTJ
Assistant Manager Luxury Lifestyle Brand Salary up to £35,000 + Bonus and Benefits We have an exceptional opportunity for an Assistant Manager to join a renowned brand celebrated for amazing product range, customer experience and unique style. This is the ideal role for someone who thrives in an inspiring retail environment and is passionate about delivering an elevated customer experience. As our new Assistant Manager you will be ambitious, hold the dream to become a Store Manager and be willing to work hard and add value to the business. What You'll Do as an Assistant Manager: Support the Store Manager in leading, inspiring, and developing a dedicated and passionate team. Hold the store in the absence of the Store Manager Deliver a warm, personalised, and knowledgeable service that reflects the brand's ethos. Drive sales performance and contribute to achieving store and company targets. Maintain impeccable visual and operational standards, ensuring every detail reflects brand excellence. Oversee daily operations including stock management, health & safety, and compliance. Foster a culture of pride, positivity, and professionalism throughout the store. About our new Assistant Manager: You'll be confident, polished, and passionate about premium retail and lifestyle products. You may already be a Supervisor, Team Leader, department manager looking to step up into management. With a genuine interest in interiors, fashion, or design, you understand the importance of creating an inspiring and memorable customer journey. Why Join: This is a rare opportunity to grow your career with a company who are financially stable, opening stores and going through a real growth period. You'll enjoy a competitive salary, generous bonus potential, staff discount, and opportunities for development within a respected and growing business. You will start as an Assistant Manager but be fast tracked to become a Store Manager. Apply now to begin your next chapter as an Assistant Manager with a lifestyle brand that embodies quality! BH35613 JBRP1_UKTJ
Mar 02, 2026
Full time
Assistant Manager Luxury Lifestyle Brand Salary up to £35,000 + Bonus and Benefits We have an exceptional opportunity for an Assistant Manager to join a renowned brand celebrated for amazing product range, customer experience and unique style. This is the ideal role for someone who thrives in an inspiring retail environment and is passionate about delivering an elevated customer experience. As our new Assistant Manager you will be ambitious, hold the dream to become a Store Manager and be willing to work hard and add value to the business. What You'll Do as an Assistant Manager: Support the Store Manager in leading, inspiring, and developing a dedicated and passionate team. Hold the store in the absence of the Store Manager Deliver a warm, personalised, and knowledgeable service that reflects the brand's ethos. Drive sales performance and contribute to achieving store and company targets. Maintain impeccable visual and operational standards, ensuring every detail reflects brand excellence. Oversee daily operations including stock management, health & safety, and compliance. Foster a culture of pride, positivity, and professionalism throughout the store. About our new Assistant Manager: You'll be confident, polished, and passionate about premium retail and lifestyle products. You may already be a Supervisor, Team Leader, department manager looking to step up into management. With a genuine interest in interiors, fashion, or design, you understand the importance of creating an inspiring and memorable customer journey. Why Join: This is a rare opportunity to grow your career with a company who are financially stable, opening stores and going through a real growth period. You'll enjoy a competitive salary, generous bonus potential, staff discount, and opportunities for development within a respected and growing business. You will start as an Assistant Manager but be fast tracked to become a Store Manager. Apply now to begin your next chapter as an Assistant Manager with a lifestyle brand that embodies quality! BH35613 JBRP1_UKTJ
As Store Manager, you will be the driving force behind the store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided! Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Jewellery Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day OffContinue
Mar 02, 2026
Full time
As Store Manager, you will be the driving force behind the store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided! Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Jewellery Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day OffContinue
Assistant Manager - Fashion Retail Cotswolds Salary: Up to 32,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of Gloucester. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to 32,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Cotswolds? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35152
Feb 28, 2026
Full time
Assistant Manager - Fashion Retail Cotswolds Salary: Up to 32,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of Gloucester. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to 32,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Cotswolds? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35152
Assistant Manager - Fashion Retail Portsmouth Salary: Up to 33,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant Portsmouth. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role as Assistant Manager, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities for the Assistant Manager: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For in an Assistant Manager: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to 33,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Portsmouth? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH34997
Feb 28, 2026
Full time
Assistant Manager - Fashion Retail Portsmouth Salary: Up to 33,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant Portsmouth. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role as Assistant Manager, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities for the Assistant Manager: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For in an Assistant Manager: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to 33,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Portsmouth? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH34997
Location: Castleford - Junction32 Outlet Shopping Centre Hours: 40 hours Per week Basis: Permanent Salary: 26k + Bonus/Incentives Reporting To: Area Manager The Fragrance Shop are on the lookout for a passionate, ambitious and experienced Store Manager to join our company! About The Fragrance Shop Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK's largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online! Role Overview Responsible for total store results, the Store Manager role is to take ownership of the stores'performance in relation to profitability, and overall customer satisfaction. With a main focus on improving and maintaining an outstanding customer service, you will also communicate with a motivational leadership style as you will be accountable for coaching, educating and inspiring a team of consultants and Assistant Manager who will run the store as your deputy. In addition, you will also maintain operational procedures for a smooth and consistent day to day running. Key Responsibilities Lead and motivate store team to achieve store sales targets and KPI's Develop plans and local initiatives to improve the store's performance and contribution to the overall company results. Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment. Take a lead role in resolving complex customer queries. Ensure the highest level of product knowledge is attained and demonstrated in the store team. Communicate effectively with Area Manager and/or Head Office and cascade to the store, acting as a link in the chain of communication. Ensure that all products are presented/displayed to their best advantage, following guidelines. Actively promote the company and the store in the local shopping centre. Ensure that all products are correctly coded, priced and correct POS is used at all times. Establish efficient operating standards to ensure that all operating costs are kept within budget and that shrinkage is kept to a minimum. Be accountable for implementing legislation regarding security and Health and Safety. Maintain standards of discipline, rules and regulations in regards to recruitment, training, performance reviews, grievances and disciplinary procedures. Ability and eagerness to learn by studying relevant training materials, and to share expertise within the team. Play an integral role in ensuring the store is plentiful with stock levels, and also to maintain commerciality in line with company procedures. Awareness of analysing and interpreting data, to facilitate planning and future forecasting for sales. Carry out any reasonable tasks as requested by Area Manager or Regional Director. All the above to be carried out in a timely, efficient and cost effective manner. Required Experience Educated to GCSE level or equivalent. Business related qualification. A minimum of 2-3 years of experience in a management role. Working with store KPI's and towards store targets Visual merchandising and commercial awareness to impact business knowledge. Flexibility to include evenings and weekends Required Skills Adaptable with a 'can do' attitude Strong communication and interpersonal skills Due to the nature of the role successful candidates must meet the minimum legal age requirements Competitive rate of pay Exciting store bonus and incentives Training and development programmes Progression pathways CV can be sent via email to Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful
Feb 28, 2026
Full time
Location: Castleford - Junction32 Outlet Shopping Centre Hours: 40 hours Per week Basis: Permanent Salary: 26k + Bonus/Incentives Reporting To: Area Manager The Fragrance Shop are on the lookout for a passionate, ambitious and experienced Store Manager to join our company! About The Fragrance Shop Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK's largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online! Role Overview Responsible for total store results, the Store Manager role is to take ownership of the stores'performance in relation to profitability, and overall customer satisfaction. With a main focus on improving and maintaining an outstanding customer service, you will also communicate with a motivational leadership style as you will be accountable for coaching, educating and inspiring a team of consultants and Assistant Manager who will run the store as your deputy. In addition, you will also maintain operational procedures for a smooth and consistent day to day running. Key Responsibilities Lead and motivate store team to achieve store sales targets and KPI's Develop plans and local initiatives to improve the store's performance and contribution to the overall company results. Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment. Take a lead role in resolving complex customer queries. Ensure the highest level of product knowledge is attained and demonstrated in the store team. Communicate effectively with Area Manager and/or Head Office and cascade to the store, acting as a link in the chain of communication. Ensure that all products are presented/displayed to their best advantage, following guidelines. Actively promote the company and the store in the local shopping centre. Ensure that all products are correctly coded, priced and correct POS is used at all times. Establish efficient operating standards to ensure that all operating costs are kept within budget and that shrinkage is kept to a minimum. Be accountable for implementing legislation regarding security and Health and Safety. Maintain standards of discipline, rules and regulations in regards to recruitment, training, performance reviews, grievances and disciplinary procedures. Ability and eagerness to learn by studying relevant training materials, and to share expertise within the team. Play an integral role in ensuring the store is plentiful with stock levels, and also to maintain commerciality in line with company procedures. Awareness of analysing and interpreting data, to facilitate planning and future forecasting for sales. Carry out any reasonable tasks as requested by Area Manager or Regional Director. All the above to be carried out in a timely, efficient and cost effective manner. Required Experience Educated to GCSE level or equivalent. Business related qualification. A minimum of 2-3 years of experience in a management role. Working with store KPI's and towards store targets Visual merchandising and commercial awareness to impact business knowledge. Flexibility to include evenings and weekends Required Skills Adaptable with a 'can do' attitude Strong communication and interpersonal skills Due to the nature of the role successful candidates must meet the minimum legal age requirements Competitive rate of pay Exciting store bonus and incentives Training and development programmes Progression pathways CV can be sent via email to Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful
Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube () , Instagram () , TikTok () ) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. ASSISTANT STORE MANAGER, TOMMY HILFIGER - STRATFORD About The Role Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. About WHAT WE OFFER At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here () . PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Feb 27, 2026
Full time
Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube () , Instagram () , TikTok () ) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. ASSISTANT STORE MANAGER, TOMMY HILFIGER - STRATFORD About The Role Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. About WHAT WE OFFER At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here () . PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Sales Assistant - Luxury Jewellery Boutique Are you a confident and personable sales professional with a passion for luxury retail? Our client - a highly respected independent fine jeweller - is seeking an experienced Sales Assistant to join their boutique team. This is a rare opportunity to work with exquisite pieces and discerning clients in an elegant, client-focused environment. About the Role As a Sales Assistant, you'll be the face of the boutique - welcoming clients, providing expert product knowledge, and delivering an exceptional customer experience. You'll have the chance to build lasting client relationships and contribute directly to the success of a prestigious luxury brand. Key Responsibilities Engage warmly and confidently with clients, offering a consultative and personalised service Develop strong, long-term relationships and a loyal client base Achieve and exceed personal and store sales targets Maintain the highest standards of presentation and professionalism within the boutique Support the day-to-day running of the showroom, including stock management and visual display About You Previous experience in luxury or fine jewellery sales is highly desirable Proven background in face-to-face sales - you thrive on building rapport and closing sales Excellent communication and interpersonal skills A self-starter who enjoys exceeding expectations and creating memorable customer experiences Well-presented, professional, and passionate about luxury products What's on Offer Competitive base salary of 27,000 - 35,000, dependent on experience and background Supportive, elegant working environment with a close-knit team Opportunities for professional growth within a respected name in the luxury retail space If you're a confident communicator with a love for beautiful things and a natural flair for sales, we'd love to hear from you. Apply now with your CV and a short covering note explaining why you'd be perfect for this luxury sales opportunity. BBBH34923
Feb 27, 2026
Full time
Sales Assistant - Luxury Jewellery Boutique Are you a confident and personable sales professional with a passion for luxury retail? Our client - a highly respected independent fine jeweller - is seeking an experienced Sales Assistant to join their boutique team. This is a rare opportunity to work with exquisite pieces and discerning clients in an elegant, client-focused environment. About the Role As a Sales Assistant, you'll be the face of the boutique - welcoming clients, providing expert product knowledge, and delivering an exceptional customer experience. You'll have the chance to build lasting client relationships and contribute directly to the success of a prestigious luxury brand. Key Responsibilities Engage warmly and confidently with clients, offering a consultative and personalised service Develop strong, long-term relationships and a loyal client base Achieve and exceed personal and store sales targets Maintain the highest standards of presentation and professionalism within the boutique Support the day-to-day running of the showroom, including stock management and visual display About You Previous experience in luxury or fine jewellery sales is highly desirable Proven background in face-to-face sales - you thrive on building rapport and closing sales Excellent communication and interpersonal skills A self-starter who enjoys exceeding expectations and creating memorable customer experiences Well-presented, professional, and passionate about luxury products What's on Offer Competitive base salary of 27,000 - 35,000, dependent on experience and background Supportive, elegant working environment with a close-knit team Opportunities for professional growth within a respected name in the luxury retail space If you're a confident communicator with a love for beautiful things and a natural flair for sales, we'd love to hear from you. Apply now with your CV and a short covering note explaining why you'd be perfect for this luxury sales opportunity. BBBH34923
Assistant Manager Luxury Lifestyle Brand Salary up to 35,000 + Bonus and Benefits We have an exceptional opportunity for an Assistant Manager to join a renowned brand celebrated for amazing product range, customer experience and unique style. This is the ideal role for someone who thrives in an inspiring retail environment and is passionate about delivering an elevated customer experience. As our new Assistant Manager you will be ambitious, hold the dream to become a Store Manager and be willing to work hard and add value to the business. What You'll Do as an Assistant Manager: Support the Store Manager in leading, inspiring, and developing a dedicated and passionate team. Hold the store in the absence of the Store Manager Deliver a warm, personalised, and knowledgeable service that reflects the brand's ethos. Drive sales performance and contribute to achieving store and company targets. Maintain impeccable visual and operational standards, ensuring every detail reflects brand excellence. Oversee daily operations including stock management, health & safety, and compliance. Foster a culture of pride, positivity, and professionalism throughout the store. About our new Assistant Manager: You'll be confident, polished, and passionate about premium retail and lifestyle products. You may already be a Supervisor, Team Leader, department manager looking to step up into management. With a genuine interest in interiors, fashion, or design, you understand the importance of creating an inspiring and memorable customer journey. Why Join: This is a rare opportunity to grow your career with a company who are financially stable, opening stores and going through a real growth period. You'll enjoy a competitive salary, generous bonus potential, staff discount, and opportunities for development within a respected and growing business. You will start as an Assistant Manager but be fast tracked to become a Store Manager. Apply now to begin your next chapter as an Assistant Manager with a lifestyle brand that embodies quality! BH35613
Feb 27, 2026
Full time
Assistant Manager Luxury Lifestyle Brand Salary up to 35,000 + Bonus and Benefits We have an exceptional opportunity for an Assistant Manager to join a renowned brand celebrated for amazing product range, customer experience and unique style. This is the ideal role for someone who thrives in an inspiring retail environment and is passionate about delivering an elevated customer experience. As our new Assistant Manager you will be ambitious, hold the dream to become a Store Manager and be willing to work hard and add value to the business. What You'll Do as an Assistant Manager: Support the Store Manager in leading, inspiring, and developing a dedicated and passionate team. Hold the store in the absence of the Store Manager Deliver a warm, personalised, and knowledgeable service that reflects the brand's ethos. Drive sales performance and contribute to achieving store and company targets. Maintain impeccable visual and operational standards, ensuring every detail reflects brand excellence. Oversee daily operations including stock management, health & safety, and compliance. Foster a culture of pride, positivity, and professionalism throughout the store. About our new Assistant Manager: You'll be confident, polished, and passionate about premium retail and lifestyle products. You may already be a Supervisor, Team Leader, department manager looking to step up into management. With a genuine interest in interiors, fashion, or design, you understand the importance of creating an inspiring and memorable customer journey. Why Join: This is a rare opportunity to grow your career with a company who are financially stable, opening stores and going through a real growth period. You'll enjoy a competitive salary, generous bonus potential, staff discount, and opportunities for development within a respected and growing business. You will start as an Assistant Manager but be fast tracked to become a Store Manager. Apply now to begin your next chapter as an Assistant Manager with a lifestyle brand that embodies quality! BH35613
Purpose and Objective This key store leadership role is responsible for supporting retail objectives by ensuring exceptional customer service, team development and cohesion, health and safety compliance, inventory control, and detail-oriented store operations. The ASM serves as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Job Responsibilities Maintain an active and participatory role on the selling floor, working with and developing the team. Analyze store metrics - including sales, inventory levels, drop schedules, etc. Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product. Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day! Provide accurate and detailed reports to relevant parties. Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently. Find relevant ways of capturing substantive and meaningful client data to build relationships and enhance client development opportunities. Monitor the monthly Client Management database and reporting. Keen understanding of relevant retail KPIs. Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership. Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards. Promote a polished, professional, and positive work environment that fosters integrity & transparency. Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires. Provide meaningful support across all departments to facilitate community events/product launches/etc. Requirements 3+ years progressively responsible retail leadership experience. Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends. Experience leading retail teams in a fast-paced environment. Demonstrated ability to foster a customer-service focused environment. Ability to multi-task with ease. Proficiency with the full Office platform. Brand awareness highly preferred.
Feb 27, 2026
Full time
Purpose and Objective This key store leadership role is responsible for supporting retail objectives by ensuring exceptional customer service, team development and cohesion, health and safety compliance, inventory control, and detail-oriented store operations. The ASM serves as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Job Responsibilities Maintain an active and participatory role on the selling floor, working with and developing the team. Analyze store metrics - including sales, inventory levels, drop schedules, etc. Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product. Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day! Provide accurate and detailed reports to relevant parties. Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently. Find relevant ways of capturing substantive and meaningful client data to build relationships and enhance client development opportunities. Monitor the monthly Client Management database and reporting. Keen understanding of relevant retail KPIs. Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership. Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards. Promote a polished, professional, and positive work environment that fosters integrity & transparency. Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires. Provide meaningful support across all departments to facilitate community events/product launches/etc. Requirements 3+ years progressively responsible retail leadership experience. Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends. Experience leading retail teams in a fast-paced environment. Demonstrated ability to foster a customer-service focused environment. Ability to multi-task with ease. Proficiency with the full Office platform. Brand awareness highly preferred.
We have an urgent requirement for Operations & Admin Assistant in Dullingham near Newmarket, Suffolk. Get a lovely opportunity to land a permanent contract and build yourself up with career progression. The ideal candidate would have 1 year of customer service advisor experience and a bit of sales experience would be a plus. Key Responsibilities Supporting the Operations & Admin Assistant teams to ensure time-sensitive tasks are completed within agreed deadlines Liaising with the Customer Service team to ensure all claims and operational administrative processes are accurate and up to date Assisting with the management and organisation of the Spares Store Working collaboratively with colleagues across departments to ensure smooth business operations Contributing to continuous business improvement initiatives Producing reports and updates as required Desirable (Not Essential) Experience with, or willingness to learn, the following systems: Shopify (e-commerce) Gorgias (customer service ticketing) NetSuite or similar ERP/business management systems Full training will be provided. What we offer you: Full-time, office-based role Monday to Friday, 9:00am - 5:00pm 26 days annual leave Opportunity to grow and develop within a successful luxury brand If you are interested in this role please click apply (Swift Recruit) Job Types: Full-time, Permanent Benefits: Company pension Free parking On-site parking Application question(s): Do you have any sales, customer facing and/or customer service experience. Please elaborate in your own words. Do you have any experience in the following: Shopify (e-commerce) and/or Gorgias (customer service ticketing) and/or Netsuite (or similar ERP) (business management) Experience: Customer service: 1 year (preferred) Work Location: In person
Feb 26, 2026
Full time
We have an urgent requirement for Operations & Admin Assistant in Dullingham near Newmarket, Suffolk. Get a lovely opportunity to land a permanent contract and build yourself up with career progression. The ideal candidate would have 1 year of customer service advisor experience and a bit of sales experience would be a plus. Key Responsibilities Supporting the Operations & Admin Assistant teams to ensure time-sensitive tasks are completed within agreed deadlines Liaising with the Customer Service team to ensure all claims and operational administrative processes are accurate and up to date Assisting with the management and organisation of the Spares Store Working collaboratively with colleagues across departments to ensure smooth business operations Contributing to continuous business improvement initiatives Producing reports and updates as required Desirable (Not Essential) Experience with, or willingness to learn, the following systems: Shopify (e-commerce) Gorgias (customer service ticketing) NetSuite or similar ERP/business management systems Full training will be provided. What we offer you: Full-time, office-based role Monday to Friday, 9:00am - 5:00pm 26 days annual leave Opportunity to grow and develop within a successful luxury brand If you are interested in this role please click apply (Swift Recruit) Job Types: Full-time, Permanent Benefits: Company pension Free parking On-site parking Application question(s): Do you have any sales, customer facing and/or customer service experience. Please elaborate in your own words. Do you have any experience in the following: Shopify (e-commerce) and/or Gorgias (customer service ticketing) and/or Netsuite (or similar ERP) (business management) Experience: Customer service: 1 year (preferred) Work Location: In person
Concession Manager Luxury Retail London Up to 42,000 + Bonus + Benefits Are you passionate about retail and leadership? Do you thrive in a customer focused environment? Zachary Daniels is recruiting a dynamic Concession Manager to join a global luxury accessories brand in Central London. If you are currently an Assistant Manager or Store Manager, this is a fantastic opportunity to join a brand rich in heritage with beautiful products. Concession Manager Benefits: Salary- Up to 42,000 per year Travel allowance Bonus Potential- Monthly and Annual bonuses to achieve. BUPA Healthcare Career Progression- Excellent opportunities to grow within a thriving luxury retail brand. Employee Discounts- Enjoy staff discounts A dynamic and inclusive work environment that values diversity and innovation. Key responsibilities of an Concession Manager: Train, motivate, and develop the retail team to ensure high performance. Deliver an outstanding luxury retail experience by leading by example on the shop floor. Manage daily store operations, including stock control, store merchandising, and team performance. Provide exceptional customer service and build strong relationships with customers. Assist in monitoring key performance indicators and reporting to senior management. Build relationships within the store What we are looking for: Experience as Concession Manager, Assistant Manager or Store Manager within a customer focused luxury retail environment. A passionate and inspiring individual Proven ability to drive sales and meet retail targets. Experience in clientelling or strong understanding of CRM Strong leadership and people management skills with a focus on team development. Excellent communication and organisational skills. If you are a passionate and results-driven retail leader, we want to hear from you! Apply now and take the next step in your career with a leading luxury brand. BH35543
Feb 26, 2026
Full time
Concession Manager Luxury Retail London Up to 42,000 + Bonus + Benefits Are you passionate about retail and leadership? Do you thrive in a customer focused environment? Zachary Daniels is recruiting a dynamic Concession Manager to join a global luxury accessories brand in Central London. If you are currently an Assistant Manager or Store Manager, this is a fantastic opportunity to join a brand rich in heritage with beautiful products. Concession Manager Benefits: Salary- Up to 42,000 per year Travel allowance Bonus Potential- Monthly and Annual bonuses to achieve. BUPA Healthcare Career Progression- Excellent opportunities to grow within a thriving luxury retail brand. Employee Discounts- Enjoy staff discounts A dynamic and inclusive work environment that values diversity and innovation. Key responsibilities of an Concession Manager: Train, motivate, and develop the retail team to ensure high performance. Deliver an outstanding luxury retail experience by leading by example on the shop floor. Manage daily store operations, including stock control, store merchandising, and team performance. Provide exceptional customer service and build strong relationships with customers. Assist in monitoring key performance indicators and reporting to senior management. Build relationships within the store What we are looking for: Experience as Concession Manager, Assistant Manager or Store Manager within a customer focused luxury retail environment. A passionate and inspiring individual Proven ability to drive sales and meet retail targets. Experience in clientelling or strong understanding of CRM Strong leadership and people management skills with a focus on team development. Excellent communication and organisational skills. If you are a passionate and results-driven retail leader, we want to hear from you! Apply now and take the next step in your career with a leading luxury brand. BH35543
Quest Search and Selection Ltd
Portsmouth, Hampshire
The role of this Junior Manager role is to drive sales, operational excellence, and outstanding customer service to our store. In this role, you'll work closely with the Store Manager to inspire and motivate the team while adding real value to the business. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including fashion & accessories. Key Responsibilities of this Junior Manager role : Support the Store Manager in motivating and guiding the team to deliver strong results. Drive sales and performance through exceptional customer service, effective visual merchandising, and team development. Create a positive workplace where the team can excel and customers enjoy a seamless experience. Lead by example with enthusiasm, passion, and a positive attitude. Embrace the hands-on nature of the role, including tasks such as early deliveries, stockroom management, manual handling. Maintain high standards of store presentation and visual merchandising. Monitor performance and trends, taking proactive action with stock management and floor layouts. Involved in operational tasks such as banking & keyholder responsibilities To be successful in this Junior Manager role - Ideally having Supervisor, key holder, senior sales, deputy or assistant store management experience. Proficient in Microsoft Office with strong computer literacy skills. Proven leadership experience within a retail environment. Background in delivering one-to-one, premium, sales-focused customer experiences. Solid understanding of retail KPIs and performance metrics. Benefits of this Junior Manager role - Bonus monthly bonus potential Medical, dental, vision, life insurance Employee discounts on products This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference JO-65. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Oct 07, 2025
Full time
The role of this Junior Manager role is to drive sales, operational excellence, and outstanding customer service to our store. In this role, you'll work closely with the Store Manager to inspire and motivate the team while adding real value to the business. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including fashion & accessories. Key Responsibilities of this Junior Manager role : Support the Store Manager in motivating and guiding the team to deliver strong results. Drive sales and performance through exceptional customer service, effective visual merchandising, and team development. Create a positive workplace where the team can excel and customers enjoy a seamless experience. Lead by example with enthusiasm, passion, and a positive attitude. Embrace the hands-on nature of the role, including tasks such as early deliveries, stockroom management, manual handling. Maintain high standards of store presentation and visual merchandising. Monitor performance and trends, taking proactive action with stock management and floor layouts. Involved in operational tasks such as banking & keyholder responsibilities To be successful in this Junior Manager role - Ideally having Supervisor, key holder, senior sales, deputy or assistant store management experience. Proficient in Microsoft Office with strong computer literacy skills. Proven leadership experience within a retail environment. Background in delivering one-to-one, premium, sales-focused customer experiences. Solid understanding of retail KPIs and performance metrics. Benefits of this Junior Manager role - Bonus monthly bonus potential Medical, dental, vision, life insurance Employee discounts on products This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference JO-65. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Store Manager £32000 plus bonus OTE-£36000 Premium Lifestyle Fashion Brand An exciting opportunity has arisen for a Store Manager to join a premium fashion accessories and jewellery brand , renowned for its stylish collections and exceptional customer experience.As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team.What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided! Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day Off
Oct 06, 2025
Full time
Store Manager £32000 plus bonus OTE-£36000 Premium Lifestyle Fashion Brand An exciting opportunity has arisen for a Store Manager to join a premium fashion accessories and jewellery brand , renowned for its stylish collections and exceptional customer experience.As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team.What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided! Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day Off
Assistant Store Manager - Heathrow Terminal 4 - 40 Hrs - London Join the Fortnum & Mason Heathrow - T4 Team! Join our beautiful Heathrow Terminal 4 pop up store till Jan 2027, the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum's food, drink and gifts to our international travellers - from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone. Fortnum & Mason are looking for an exceptional Assistant Store Manager to join our unique Heathrow - T4 pop store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Deputy Store and Store Manager, our Assistant Store Manager will lead and inspire to provide exceptional service to our customers, ensuring that each interaction is special, and that departmental KPI's are reached through both individual excellence and teamwork. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff meal scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party subject to terms and conditions What You'll Do: Drive High-Volume Sales : We're seeking a commercially focused leader with a strong track record of increasing sales in busy retail settings. Lead & Develop Large Teams : Proven ability to manage and grow high-performing teams, bringing out the best in people through coaching and leadership. Deliver Exceptional Service : Join a business that proudly offers loose-leaf teas and distinctive coffees-your passion for service will help elevate the customer experience. Ensure Operational Standards : Confidently manage hygiene protocols and audit compliance to maintain excellence across all areas. What We're Looking For: Experience in a fast paced environment in a similar role Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends, early shifts and late finishes Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Oct 06, 2025
Full time
Assistant Store Manager - Heathrow Terminal 4 - 40 Hrs - London Join the Fortnum & Mason Heathrow - T4 Team! Join our beautiful Heathrow Terminal 4 pop up store till Jan 2027, the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum's food, drink and gifts to our international travellers - from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone. Fortnum & Mason are looking for an exceptional Assistant Store Manager to join our unique Heathrow - T4 pop store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Deputy Store and Store Manager, our Assistant Store Manager will lead and inspire to provide exceptional service to our customers, ensuring that each interaction is special, and that departmental KPI's are reached through both individual excellence and teamwork. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff meal scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party subject to terms and conditions What You'll Do: Drive High-Volume Sales : We're seeking a commercially focused leader with a strong track record of increasing sales in busy retail settings. Lead & Develop Large Teams : Proven ability to manage and grow high-performing teams, bringing out the best in people through coaching and leadership. Deliver Exceptional Service : Join a business that proudly offers loose-leaf teas and distinctive coffees-your passion for service will help elevate the customer experience. Ensure Operational Standards : Confidently manage hygiene protocols and audit compliance to maintain excellence across all areas. What We're Looking For: Experience in a fast paced environment in a similar role Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends, early shifts and late finishes Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
The role of Deputy Manager is to bring commercial drive, operational excellence, and outstanding customer service to our store. In this role, you'll work closely with the Store Manager to inspire and motivate the team while adding real value to the business. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including fashion & accessories. Key Responsibilities of this Deputy Manager: Support the Store Manager in motivating and guiding the team to deliver strong results. Drive sales and performance through exceptional customer service, effective visual merchandising, and team development. Create a positive workplace where the team can excel and customers enjoy a seamless experience. Lead by example with enthusiasm, passion, and a positive attitude. Embrace the hands-on nature of the role, including tasks such as early deliveries, stockroom management, manual handling. Maintain high standards of store presentation and visual merchandising. Monitor performance and trends, taking proactive action with stock management and floor layouts. Complete administrative duties accurately and on time, always adhering to company policies and procedures. To be successful in this Deputy Manager : Ideally having Supervisor, Assistant store manager experience. Proficient in Microsoft Office with strong computer literacy skills. Proven leadership experience within a retail environment. Background in delivering one-to-one, premium, sales-focused customer experiences. Solid understanding of retail KPIs and performance metrics. Benefits of this Deputy Manager : A defined career path. Bonus Paid holidays Medical, dental, vision, life insurance Employee discounts on products This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference no.JO-49 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Sep 26, 2025
Full time
The role of Deputy Manager is to bring commercial drive, operational excellence, and outstanding customer service to our store. In this role, you'll work closely with the Store Manager to inspire and motivate the team while adding real value to the business. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including fashion & accessories. Key Responsibilities of this Deputy Manager: Support the Store Manager in motivating and guiding the team to deliver strong results. Drive sales and performance through exceptional customer service, effective visual merchandising, and team development. Create a positive workplace where the team can excel and customers enjoy a seamless experience. Lead by example with enthusiasm, passion, and a positive attitude. Embrace the hands-on nature of the role, including tasks such as early deliveries, stockroom management, manual handling. Maintain high standards of store presentation and visual merchandising. Monitor performance and trends, taking proactive action with stock management and floor layouts. Complete administrative duties accurately and on time, always adhering to company policies and procedures. To be successful in this Deputy Manager : Ideally having Supervisor, Assistant store manager experience. Proficient in Microsoft Office with strong computer literacy skills. Proven leadership experience within a retail environment. Background in delivering one-to-one, premium, sales-focused customer experiences. Solid understanding of retail KPIs and performance metrics. Benefits of this Deputy Manager : A defined career path. Bonus Paid holidays Medical, dental, vision, life insurance Employee discounts on products This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference no.JO-49 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Retail Stock Assistant Location: Pontypridd Pay Rate: £13.73 per hour (inclusive of holiday pay) £12.25 per hour + £1.48 holiday pay Access to wages 3-7 days after shift completion Free transport provided Immediate starts available The Role 3-4 shifts per week, 8-12 hours each Work carried out across different retail sites and stores Free transport to certain locations Counting stock quickly and accurately using a handheld scanner Standing for long periods and occasional use of equipment to reach high stock What We're Looking For Positive, 'can do' attitude Flexible to work unsociable hours including early mornings and nights Comfortable working long shifts when required Quick to pick up new technology Stock handling experience an advantage but not essential Applicants must be 18+ Benefits Access up to 50% of wages before payday through Stream Free transport to selected sites Pension contributions Holiday pay Career progression opportunities We are hiring now with immediate starts available. If this role is right for you, apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Sep 24, 2025
Full time
Retail Stock Assistant Location: Pontypridd Pay Rate: £13.73 per hour (inclusive of holiday pay) £12.25 per hour + £1.48 holiday pay Access to wages 3-7 days after shift completion Free transport provided Immediate starts available The Role 3-4 shifts per week, 8-12 hours each Work carried out across different retail sites and stores Free transport to certain locations Counting stock quickly and accurately using a handheld scanner Standing for long periods and occasional use of equipment to reach high stock What We're Looking For Positive, 'can do' attitude Flexible to work unsociable hours including early mornings and nights Comfortable working long shifts when required Quick to pick up new technology Stock handling experience an advantage but not essential Applicants must be 18+ Benefits Access up to 50% of wages before payday through Stream Free transport to selected sites Pension contributions Holiday pay Career progression opportunities We are hiring now with immediate starts available. If this role is right for you, apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking an Travel Consultant for their new Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility. You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business. Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips Deliver high-quality, personalised customer service that drives loyalty and repeat business Assist with the daily operations of the store, including team support, store presentation and customer flow Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently working in a retail travel agency who is looking for their next step into a more senior or assistant managerial position. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer: Uncapped commission structure realistic OTE of 30k pa - 35k pa 30 days annual leave (including bank holidays) Pension scheme Familiarisation trips (subject to availability and performance) Training and career development opportunities Employee travel discounts Flexible rota patterns with Sundays always off Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK. Unfortunately unsuccessful candidates will not be contacted due to high volume of applications.
Sep 22, 2025
Full time
Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking an Travel Consultant for their new Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility. You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business. Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips Deliver high-quality, personalised customer service that drives loyalty and repeat business Assist with the daily operations of the store, including team support, store presentation and customer flow Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently working in a retail travel agency who is looking for their next step into a more senior or assistant managerial position. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer: Uncapped commission structure realistic OTE of 30k pa - 35k pa 30 days annual leave (including bank holidays) Pension scheme Familiarisation trips (subject to availability and performance) Training and career development opportunities Employee travel discounts Flexible rota patterns with Sundays always off Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK. Unfortunately unsuccessful candidates will not be contacted due to high volume of applications.
