239 jobs found

Ticketing & Sales Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Ticketing & Sales Manager role Reporting to the Theatre Manager, the Ticketing & Sales Manager has lead responsibility for the theatre's ticketing at a venue level - for managing the ticketing system, other members of the Ticketing team and for ensuring that the audience receive the best service that they can. The focus of the role is on selling as many tickets, memberships, packages, and other ancillary products as possible combined with providing the best customer experience. You'll motivate, train, support and rota other members of the Ticketing team to similarly sell and cross-sell too, working to sales targets and budget projections. You'll be a confident user of technology and ticketing systems and relish the opportunities technology can provide to optimise sales and the customer experience. You'll develop an excellent relationship with our producers and provide them with a first-class service - whether that is reporting to them in an agreed format or manging their ticket allocations successfully. You will be a skilful communicator, with a keen understanding of the needs of stakeholders, both internal and external, with the ability to navigate multiple priorities and demands. Finally, you'll lead by example, being pleasant and collaborative in your approach, liaising and communicating effectively with members of the audience and key stakeholders such as Marketing and Revenue Management; Ticketing Operations, Memberships and Creative Learning internally, as well as Producers externally in order to achieve the goal of maximising sales and minimising costs. The box office opens to counter customers for 90 minutes prior to each show, and whilst the majority of our sales are carried out either online or via the ATG Contact Centre, you will be expected to work a portion of your hours covering this counter time. In the absence of yourself or your Deputy, this counter time will be resourced by a pool of casual Customer Services Hosts, and you will have responsibility for the training, line management and performance of these staff members, in line with their Job Description. Key responsibilities Optimising Sales & Revenue Sell and cross-sell tickets, memberships & retail products in accordance with ATG Company and venue guidelines and to meet sales targets within any prescribed budgetary constraints. Liaise with Marketing and Revenue Management on the careful and proactive management of inventory to maximise sales including 'dynamic pricing' of seats on the system. Proactively support any current revenue management initiatives and to create advocate for and enact any revenue management ideas as agreed. Optimise the sales of PP seats and ensure Ambassador Lounge seat packages are sold at maximum price and volume with regular reporting maintained. Demonstrably support marketing campaigns through sales initiatives, providing regular ideas and communication to the Marketing department. Support the development and successful implementation of new technologies by central Ticketing and IT teams. Take responsibility for, and lead, discussions with central colleagues and promoters on sightline issues and seating implications. People Ensure adequate staff cover at all times, creating and monitoring the most effective weekly staffing rota and ensuring levels are managed within budget. Ensure that the Venue Ticketing & Sales Team is trained, proficient and knowledgeable in: Customer Service from the beginning of the customer transaction to the end. Health and Safety. Current sales technology and any successive IT to maximise sales. Access membership scheme and requirements of access performances. Data protection. Company and Venue policies. Manage staff issues as they arise including performance management. Act as Manager to and support the Deputy Ticketing & Sales Manager(s) and team of Customer Service Hosts. Provide the adequate training to ensure that the Sales Team are trained and knowledgeable. Continually motivate and provide leadership to the team to develop and ensure your own skills and personal development are looked after. Aid Deputy Ticketing & Sales Manager(s) & Customer Service Hosts in resolving any customer service problems. Should the need occur, act as Manager on site in the absence of the General Manager / Theatre Director, their Deputy or the Customer Experience Manager. Processes Complete the relevant accountancy procedures, including recording daily Box Office takings and dealing with discrepancies as required. Maintain stock levels and order as required tickets, stationery and publicity material. Liaise as needed with Theatre management, ticket agents and visiting companies to administer ticketing allocations and reporting requirements. Accurately check and sign off new shows and maintaining the additions of Ambassador Lounge seat packages. Ensure that accurate and complete patron data is collected and maintained at every opportunity. Liaise with the Contact Centre and Groups Contact Centre in resolving customer and ticket queries and ensuring BoxComm (show & venue) local information is maintained. Liaise with Company Managers and manage ticket requests and cast allocations. Review and release company and technical holds in conjunction with Visiting Companies and Technical teams. Information & Communications Provide financial reports and sales analysis on request to internal/external personnel to help inform business strategy. Complete the relevant accountancy procedures, including recording daily Box Office takings and dealing with discrepancies as required. Communicate at a high level with Producers, their agents, Venue Management, Marketing, Customers, central Ticketing & Revenue Management teams. Your skills, qualities and experience We welcome transferable skills from other industries. If you can demonstrate many of the required skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Experience of successfully leading small teams. Experience with ticketing systems, databases and/or customer relationship management (CRM) systems. Highly numerate in regard to sales, audience data and budget management. Ability and confidence in managing relationships with teams, treating differing views with discretion and diplomacy. Excellent verbal and written communications skills. Creative problem solver and confident decision maker. Experience of working in a fast-paced environment, managing multiple projects at once. Proactive and flexible attitude, ability to effectively prioritise. Experience of working with other partners and suppliers to tight deadlines. Enthusiasm for/ interest in the theatre and the work of ATG. Absolute attention to detail. Experience in successful stakeholder management. About Us Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off . click apply for full job details

Harris Hill is delighted to be working with an award-winning charity and fintech pioneer, to recruit a Content Marketing Manager for a maternity cover contract. This is a key role in the Marketing and Charities team, acting as the lead content and creative specialist, shaping campaigns, storytelling and brand presence to grow awareness and showcase impact. You'll take ownership of overall content strategy and delivery across all channels, digital and offline channels, including social, web and media relations, leading both strategy and hands-on delivery. Key responsibilities include: Leading content strategy and managing the content calendar Creating and delivering multi-channel campaigns and creative assets Overseeing digital channels, including website and social Acting as brand guardian across all content and communications Using data and insights to optimise performance We're looking for: Proven experience in content marketing, from strategy, planning to execution Strong creative and copywriting skills Strong hands-on design skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva. Experience across digital, social and campaign delivery Experience with website and email management tools including WordPress, Mailchimp and Eventbrite. Strong understanding of multi-channel marketing, including digital, print, and in-store (desirable). A proactive, collaborative approach and passion for purpose-driven work Join an award-winning charity using technology to make giving simple and impactful. They provide an environment where you can innovate, test and learn. 12 month maternity cover contract, starting end of May/ early June 2026. Full-time hours. Hybrid working - 2 days in the office, 3 days working from home. The office is in the City of London. Salary £42,000- £44,000 28 days annual leave, plus bank holidays. Regular team off-site days and social activities. Fantastic personal and professional development opportunities. Access to working with influential leaders. Closing date: 9am Tuesday 7 th April. Please apply now for more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.

Junior Product Manager (Full-time, Permanent) Hybrid - 2 to 3 office days in the London Office Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world's best-known food, beverage, and nutrition brands. Part of a major international group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation, which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with them. What does a Junior Product Manager role mean at our client? As a Junior Product Manager, you will provide commercial and operational support to the Product Management and Sales teams, acting as a key link between Commercial, Logistics, Quality, Accounts, and Marketing functions. You will support contract and pricing management, quotations, stock planning, and customer coordination to ensure efficient day to day operations. You will also contribute to new product development, market research, and commercial opportunities, requiring strong organisation, attention to detail, and the ability to manage multiple priorities in a fast paced, international environment. What's in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Review all contract balances and expired contracts, including those extending to the end of the following month. Highlight contracts without follow on agreements and work with the Commercial team to determine whether to cancel or extend them. Update the monthly price list accordingly. Manage inbox responsibilities by checking the primary, secondary, and tertiary Product Management inboxes during late morning and early afternoon each day, approving urgent items and escalating any issues. Prepare and issue quotations directly to sales teams and customers for own products, and provide secondary support where applicable, particularly during periods of holiday or travel. Calculate forward stock positions and stock limits. Liaise with the Logistics department to ensure allocations, export shipments, and imports are completed accurately and on time, with priority given to aged inventory. Allocate products across different entities as required. Maintain and manage customer records across multiple accounts. Confirm customer orders promptly and accurately. Prepare quotations and support the preparation of customer tenders. Assist with lead qualification and identification of additional commercial opportunities. Collaborate with the Commercial team on the development of new products, using ingredients identified as complementary to the existing portfolio. Monitor shipments and liaise with suppliers and origins regarding pending purchase orders. Provide market price updates for the Sales team. Liaise with Quality and Accounts teams regarding customer requests, including new product setup, questionnaires, and management of non conformances. Work closely with the Marketing team to research products, regions, brands, and by products. Conduct research on companies, products, and market information, reporting findings back to the Product Manager. Research ingredients to support new product development initiatives. Provide cover for Product Managers or Sales colleagues during periods of absence. Travel with Product Managers and Sales teams for customer visits, as required. Undertake any other duties as reasonably required by management, Does this sound like you? Experience in a logistics or commercial role Excellent written and spoken English; additional languages a plus Strong administrative skills with good Microsoft Office proficiency Confident communicator with strong attention to detail Proactive, self motivated, and able to work under pressure in a fast paced team Strong time management and multi tasking skills, able to meet tight deadlines Flexible, resilient, and adaptable to changing business needs Willing to travel and work effectively in a multicultural environment Interested? We would love to hear from you. Click apply and upload your CV.

This permanent role has a starting salary of £47,142 per annum, based on a 36 hour working week. We have a great opportunity to join our Surrey Outdoor Learning and Development team as a Business Development Manager. We support hybrid working with the right balance. We come together in person for 3 days per week on average (60% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role This is a new and exciting role covering all areas of Business Development for our successful and growing outdoor learning service. Surrey Outdoor Learning and Development (SOLD) is a self-financing service within Surrey County Council generating over £3.3 million of revenue with a strong vision and set of core values. We have ambitious financial targets and aspirations. The key priorities of this role will be to support the Senior Management team in leading the financial reporting and monitoring of the SOLD revenue and expenditure budget. There will be a requirement to provide regular, accurate intelligence and data on our business and financial model. You will be advising the Senior Leadership Team on a range of financial and business decisions. The role will also focus on overseeing all areas of Business Development including; new markets, pricing, terms and conditions of booking, staff utilisation, customer service, marketing, grants and other funding opportunities. You will work collaboratively with our amazing passionate team of outdoor learning professionals who deliver from three outdoor learning centres in and around Surrey. This role is varied and offers real opportunity to influence the strategic Business Model and financial sustainability of SOLD. This role requires direct line management responsibility for 3 team members currently, and major projects for the near future include: setting up thorough and accurate financial monitoring processes, auditing our business model including pricing structure, reviewing the marketing strategy and bookings process and identifying new revenue opportunities in line with our core values. This is a significantly important position for SOLD and you will work with our Senior Leadership team to contribute directly to our strategic goals and financial sustainability for the future. You will also make a meaningful difference to and impact on our direction of travel and strategic business decisions. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A degree in Business, Finance or related field Proven experience in securing funding and driving business growth. Knowledge of the education market and understanding of learning in the outdoors. Excellent analytical and problem-solving abilities, with a keen attention to detail. Proficient in financial analysis and the ability to analyse complex financial data. Strategic thinker with the ability to develop and execute effective business strategies Ability to work independently and as part of a team, with a strong work ethic and a proactive attitude. Excellent IT skills with a range of software applications Proven track record of excellent performance management of a staff team To apply, we request that you submit a CV and you will be asked the following 4 questions: Please tell us about your experience of managing large revenue and expenditure budgets of a similar scale to SOLD's. Please explain how you have influenced and made positive changes to a Business Development Plan of a similar sized organisation. Please tell us how would you deliver a Business audit and analysis process for an organisation like SOLD.What is your experience of performance management of teams? The job advert closes at 23:59 on 25th April 2026 with interviews planned on Wednesday 6th of May 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

We have an amazing opportunity to represent the industry leading K Rend and Weber brands as an Area Sales Manager. Your aim is to deliver profitable growth across our range of renders through development of predominantly contractor and distributor pull through business, alongside maintaining specifications from our partners and housebuilders. This exciting new opportunity is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. You'll be a practiced salesperson who is highly customer focused, able to anticipate and adapt to customer needs and expectations and develop and maintain customer relationships. This role will suit someone who is tenacious, proactive and determined in selling alongside technical competence and relationship building to successfully identify opportunities and manage the area sales activity. You will be covering Northern Ireland. You will live on the patch and be willing to travel frequently. What we're looking for: Experience working within sales, preferably within construction/distribution or other similar industries Strong commercial acumen including negotiation skills Being proactive, being able to spot opportunities and able to fact-find with questions Ability to build relationships with stakeholders at all levels Ability to work under pressure and manage multiple simultaneous priorities Key Accountabilities: Responsible for the delivery of annual revenue and profit margin targets with your area and cluster responsibility Ensure consistent activity with national housebuilders (regional offices) in line with service level agreements, and support where required regional housebuilders to drive sales/ opportunities in the region, working in partnership with the National Accounts Team Identify and qualify new potential customers and opportunities that will drive SGES sales, reinforcing the customer network for the area across the product portfolio and increasing market share Identify and secure discretionary (unspecified) sales opportunities with contractors and distributors/merchants, following leads and enquiries. Utilise commercial and technical support where necessary and share specifier contact information with relevant internal stakeholders, sharing leads across SGES for wider brand exposure Are SGES and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Senior Marketing Executive - Events £35,000 - £45,000 + Excellent Benefits Hybrid London Exciting new opportunity for a highly talented Senior Marketing Executive with b2b events experience. This is a fantastic opportunity to join a high growth B2B data, intelligence and events business in a red-hot sector and play a major role in its next stage of growth. Your Role: We are seeking a skilled and dynamic Senior Marketing Executive with proven experience executing multi-channel campaigns across email, social, websites and marketing automation platforms. This role will provide an excellent opportunity to develop your B2B direct marketing skills, using a mix of marketing methods, such as email, social media, partnership working, digital marketing, SEO, advertising and contra deals. Organised, creative and analytically minded, you must be able to deliver highly effective marketing campaigns - crafting compelling content, optimising digital channels and utilising marketing automation to maximise registrations, conversions and brand visibility across the full events portfolio. Profile: A university degree or equivalent. 1-3 years in b2b event marketing Executing multi-channel marketing campaigns. Working at pace, so organised and reflective Updating websites with speaker and sponsors Experience in composing compelling messages for different audience segments Experience using a marketing automation platform, ideally Hubspot An understanding of Google's suite of products. You are an ambitious senior marketing exec looking for your next role where you can continue to develop your marketing skills. You are organised and manage projects seamlessly, ensuring tasks are prioritised effectively and deadlines are met. With an analytical mindset you can prepare and discuss campaign results in a clear and compelling manner, leveraging data to drive informed decisions Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent We are partnering with a charity that is searching for an experienced Head of Fundraising to help them reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners. About this organisation Since 2009, they've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. They do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. They're ambitious, inclusive and inquisitive; and they're just getting started. The role This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine . A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you ; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Office Manager / Business Support Location: Birmingham Salary: £30,000 - £35,000 per annum (DOE) Contract: Permanent Working Pattern: Full-time (hybrid working available following probation) We are recruiting on behalf of a respected building consultancy for an Office Manager / Business Support professional to join their Birmingham office. This is a varied and hands-on position supporting a small, friendly and collaborative team of surveyors, directors and associates. The role combines office management, team administration and business support , making it ideal for someone who enjoys being at the centre of a busy professional office and ensuring everything runs smoothly. The successful candidate will become the key support person within the Birmingham office , helping maintain efficient operations while providing high-quality administrative support across the wider team. Key Responsibilities Office & Team Support • Provide administrative and secretarial support to the surveying team, including typing correspondence, reports, schedules and presentations from digital dictation • Edit and format documents and reports, applying amendments from surveyors • Manage project documentation including downloading, organising and storing electronic files • Scan, copy, bind and collate documentation, including merging multiple PDF files • Create invoices and support fee forecasting for the surveying team • Open new project files and job numbers on internal systems • Maintain schedules, calendars and project tracking information • Answer, screen and redirect telephone calls • Manage incoming and outgoing post and liaise with the Post Office where required Office Management • Act as the key contact for the Birmingham office, liaising with staff across multiple offices • Meet and greet visitors and arrange catering or refreshments when required • Manage meeting room bookings and ensure rooms are prepared and equipped • Order office supplies and maintain stock of stationery and equipment • Coordinate office maintenance and servicing including PAT testing and contractor visits • Manage office access fobs and liaise with building security where required • Organise waste management and recycling processes • Record monthly meter readings and maintain office records Business Support & Operations • Support the organisation of internal and external events • Assist with ISO accreditation activities including supplier updates and client feedback • Support staff inductions and onboarding processes • Maintain good working relationships with landlords, contractors and service providers • Assist the office lead in ensuring smooth day-to-day operations Health & Safety • Carry out H&S checks and office walk-arounds • Act as First Aider, Fire Marshall and H&S representative (training provided if required) • Ensure first aid kits and safety documentation remain up to date There may also be opportunities to support marketing and wider business initiatives , working with colleagues across the organisation. About You We are looking for an organised and proactive individual who enjoys supporting teams and taking ownership of office operations. The ideal candidate will have: • Previous experience in an Office Manager or Senior Business Support role • Strong organisational and multitasking skills • Excellent attention to detail and document management ability • Strong communication and interpersonal skills • A proactive and solution-focused approach • Confidence working with senior stakeholders • Excellent Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Benefits Include: Competitive salary (£30,000-£35,000 DOE) Some hybrid working following successful probation 25 days annual leave + 8 public holidays Life insurance cover from day one Defined contribution pension scheme (4% employer contribution) Interest-free travel loan (post-probation) Cycle to work scheme Employee Assistance Programme (EAP) Enhanced maternity and paternity pay This is an excellent opportunity for someone looking to build a long-term administrative career within a collaborative, professional team environment. Click apply now below to be considered.

We are currently working with a boutique asset management business to recruit an Investment / Fund Accountant. Your new company A small boutique asset management business is looking for an investment analyst to join their team in Centra Bath to support its existing operations team. This is a great opportunity for a qualified accountant looking to move into more of an investment role who would like to progress their career with a well-established business. Your new role The role will work with the existing operations teams to provide support to the investment managers and marketing team. The role will include: The role provides broad operational, compliance, and reporting support across the investment management process. Core responsibilities include validating and settling trades, managing cash and corporate actions, and ensuring accurate investment accounting, reconciliations, and NAV calculations. It also covers processing client transactions, maintaining accurate fund documentation, and keeping internal procedures and controls up to date. The position monitors fund performance and reconciles internal records with administrators, while overseeing third party service providers to ensure high quality support. It delivers client and internal reporting using tools like Bloomberg and Excel, supports investor screening and portfolio monitoring, and contributes data for marketing materials and presentations. Finally, it participates in cross departmental projects and assists investment managers and the marketing team as needed. What you'll need to succeed Graduate with a degree pass of at least a 2:1. Some knowledge of FCA / SEC / UCITS regulatory rules would be useful. An understanding of collective investment vehicles and their operation would also be beneficial. Should be comfortable overseeing and using the investment accounting system and suggesting system improvements to react to client and business demands for information. Excellent PC skills with knowledge of Microsoft products are important. Excel ability is essential. Familiarity with Bloomberg would also be of benefit. A self-motivated team player with a "can do" attitude who is prepared to be flexible within a boutique environment. Strong analytical and writing skills, ability to demonstrate numeracy, accuracy and excellent attention to detail. Ability to demonstrate excellent integrity when making judgements. Must demonstrate problem-solving skills and ability to multitask within tight deadlines. What you'll get in return This is a great opportunity for an ambitious and hard-working candidate to join a boutique investment business with opportunities to progress. The client is offering a competitive salary along with the potential for good benefits and bonuses. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Fundraising and Marketing Administrator (known internally as Awards and Partnerships Coordinator) Location: Hybrid (minimum 1 day per week in our client s office in Redditch, Worcestershire) Employment Type: Part-Time; Permanent; 16 hours per week (flexible working considered and to be agreed with Line Manager) Salary: £28,000 £30,000 per annum (pro-rata, dependent on experience) Our client is the charity supporting the nursing and midwifery family through tough times. They provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. They are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone. The Role To provide efficient and holistic support across our client. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of their Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Star Awards Administration: Coordinate the processing of our client s Star Award nominations, from submission to fulfilment. Post awards packs for the Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application process: Please click on the 'Apply' button to download the full job pack. Submit your CV and Cover Letter by 12pm onThursday, 9th of April. Your Cover Letter should include: Your notice period. Your preferred working hours. Why you re interested in working for our client. Your relevant administrative experience. For candidates who are shortlisted for interview, this will be held remotely on 20th of April and 22nd of April. There will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.

Rohan has core heritage in the outdoor industry, and we are on an exciting journey as we continue to grow our brand. We are searching for a strategic and motivated Merchandiser to join our team to be responsible for leading merchandising strategies that optimise profitability, ensuring our product aligns with consumer trends and demand. You'll work across multi-channels developing strategic plans to enhance product assortment and drive sales & profit, working with channel managers to set initiatives for sales and stock. You will work with Design and Technical on range planning, category product mix, and price architecture to hit KPIs. This role would suit a Merchandising professional with a proven track record in driving sales, category and product opportunities and profitability through commercial knowledge and analysis. Experience in the outdoor and garment industry beneficial. The role is focused on analysing data and using this to guide business direction and decision making supporting the Senior Merchandiser and channels. Main Duties & Responsibilities Trading Weekly trading updates bringing initiatives to maximise sales and profit potential. Present weekly and monthly reporting Managing weekly replenishment at channel level Model pricing on Discontinued stock Working closely with Buying to align trading decisions with product and market analysis Stock and Sales Management Select stock for sale packages to achieve sales budgets whilst ensuring stock levels by channel. Use analysis to ensure stock is in the right channel vs sales, cover and sell through KPIs. Review store performance to adjust and grade stock In season patterns monitored and adjusted Launch stock distribution Marketing Literature has well stocked product, and prices/codes are correct Discontinued stock is distributed through clearance stores Price changes are updated on Midas and communicated to the business Allowance list is distributed. Plan rebuys on branded products based on performance and forecast. Monitoring spend in-line with OTB Forecasting/Planning Forecasting sales and stock levels Inventory planning, forward stock forecasting for current and discontinued. Build scenarios showing impact of trading and promotions on KPIs. Work with the buying team on range building Seasonal analysis on performance to shape future buys Identifying MOQ risks when forecasting season buys Supporting the Senior Merchandiser Report on best sellers information Identify under/over stock issues Analysis of sales by Product Type, Styles, Sizes and Stores to improve sales and stock availability Calculated size breakdowns to enable POs to be raised Manage ordering and pricing of Non Rohan products Prepare stock packages for shows, exhibitions and new stores Enhance current reporting to drive efficiency Managing the Assistant Merchandiser Daily Allocations-stock requests completed Process internal Stock Movements Season launch allocations and patterns set up Performance led store pattern and grading adjustment Monitoring line level performance and adjusting replenishment Set up and monitoring reports and action changes based on analysis Action price changes Goods in/Freight management Oversee the Goods in Stock Coordinator to ensure critical path dates, POS accuracy, and freight tracker deadlines are met. PO approvals and sign off of orders raised. Review Roll ups for season forecasts Highlight risks/ increases that effect critical timings/costs. Provide Air Freight volumes Competencies Personal High personal standards Positive attitude Strong work ethic and high levels of commitment Embraces change Results orientated Leadership Inspirational and motivational Compassion and understanding Focus on objectives Demonstrate different leadership styles Strategic Thinking Supports and drives strategy Creates implementation plans Communication & Influence Communicates effectively Demonstrates different styles of influence. Creates persuasive and logical reasoning Technical Skills & Qualifications Microsoft Excel to advanced level Extensive experience in merchandising, preferably a senior role within outdoor or garment retail. Strong analytical and reporting skills Excellent communication and presentation skills to convey data-driven insights Exceptional organisational skills and ability to manage multiple priorities effectively. Benefits Free onsite parking Personal clothing allowance 50% discount on our clothing Pension scheme Life cover based on salary Employee Assistance Scheme

Location: Reading, Hybrid (once a month to Reading office) Hours : Full time Salary: £35,000 per annum Contract Type : FTC Maternity Cover Campaign Closes: 8th April 2026 Interviews: 15th/16th/17th April 2026 On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. Core Purpose The Wishgranting Supplier Account Manager's role is to oversee and optimise the relationships between Make-A-Wish and our supplier partners, ensuring that suppliers effectively contribute to the organisation s mission to fulfil impactful wishes. The role encompasses relationship management, supplier stewardship, and technology integration to drive efficiency, transparency, and collaboration. They will play a crucial role in supporting the WG Partnerships Manager in acquiring new Gift-in-Kind partnerships, ultimately reducing the average cash cost per wish and supporting the organisation s growth objectives. Essential Criteria Proven experience in supplier, account, or partnership management. Excellent organisational and time management skills, with the ability to manage conflicting priorities and a varied workload. Strong interpersonal, communication and negotiation skills, with the ability to build and maintain effective supplier relationships. Ability to analyse supplier information and performance data to support decision-making and continuous improvement. Experience coordinating complex logistics and problem-solving to deliver high quality outcomes. High attention to detail, ensuring accuracy across administration, supplier documentation, and compliance processes. Ability to work both independently and collaboratively, maintaining professionalism in sensitive or emotionally challenging contexts. Confident using CRM systems and digital tools, with the ability to maintain accurate and timely records. Desirable Criteria Experience working in the charity sector or with vulnerable children and families. Knowledge of safeguarding principles. Experience with procurement processes or supplier contract management. Financial awareness related to budgeting, quoting, or supplier cost management. Understanding of wishgranting operations or similar fulfilment logistics. Key Responsibilities: Supporting Gift-in-Kind Efforts Work closely with the Wishgranting Partnerships Manager to identify and secure new Gift-in-Kind partners. This involves helping to target potential suppliers that align with the Wishgranting team s needs, preparing pitch materials, and participating in negotiations. Assist in articulating the benefits of Gift-in-Kind contributions to potential partners, demonstrating how such partnerships can help fulfil the organisation s mission to grant impactful wishes while offering value to the supplier. Collaborate on creating tailored proposals that showcase how partnerships can reduce wish costs, strengthen community impact, and support organisational growth. Work closely with the Wishgranters to ensure Gift-in-Kind is utilised against wishes, and ensure the correct quality control measures and supporter stewardship journeys are followed to deliver a consistent and sector-leading supporter experience. Support the Wishgranting Partnerships Manager to develop the GIK solicitation processes Develop and report on a pipeline of GIK supporters, ensuring that retention rates, supporter experience and journeys, including reward and recognition, are aligned with goals. Along with the Wishgranting Partnerships Manager, work collaboratively across the organisation to ensure non-wish related Gift In Kind opportunities are maximised, and that cross-organisational future opportunities are identified Supplier Account Management Maintain regular communication with Wishgranting suppliers to ensure alignment with the organisation s needs, address any issues, and provide updates on mutual goals and expectations. Oversee the onboarding process for new suppliers, ensuring they are integrated smoothly into the organisation s operations and fully understand the mission, values, and expectations. Develop and execute stewardship plans that keep suppliers engaged and motivated, show appreciation for their contributions, and foster long-term loyalty. Act as a primary point of contact for resolving any issues or disputes with suppliers, ensuring conflicts are handled professionally and in a way that maintains positive relationships. Ensure suppliers adhere to all contractual obligations, quality standards, and timelines. Regularly review contracts and processes to ensure they are up-to-date and reflect the Wishgranting team s needs. Work with suppliers to develop efficient and effective Wishgranting processes. Create guidelines for the Wishgranting team, including creating Form Assembly forms and Wishgranting email templates. Regularly review and update the Wishgranting manual guidance and Wishing Well for each wish type. Deliver training and provide updates to the Wishgranters on new supplier processes. Place purchase orders with Wishgranting suppliers, track progress and expedite deliveries. Liaise with Wishgranters, suppliers and Wish Families to organise the delivery of items/services, as required. Support with post-wish financial administration and processes, including raising invoice requests, chasing outstanding payments, coding as required, and creating thank you letters and receipts. Tech and Process Optimisation Utilise and optimise technology platforms to manage supplier accounts and the GIK inventory, streamline processes, and ensure that all data related to supplier performance, contracts, and contributions is organised and accessible. Work with the Wishgranting Team Manager to continuously seek opportunities to automate routine tasks related to supplier management, such as invoicing, stewardship, or managing contracts, to improve efficiency and accuracy. Implement and manage tools that facilitate better communication and collaboration between suppliers and the Wishgranting team, ensuring a seamless flow of information and reducing the likelihood of errors or delays. Job Benefits: 26 days annual leave with the option to buy/sell annual leave (pro rata for part time) Paid Birthday leave Flexible & Hybrid working arrangements Salary exchange pension scheme Paid volunteering days Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more! Cycle to work initiative

Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) The Talent Foundry £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent The Talent Foundry is searching for an experienced Head of Fundraising to help us reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners. About The Talent Foundry Since 2009, we've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. We do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. We're ambitious, inclusive and inquisitive; and we're just getting started. The role This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine . A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you ; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors. Full Time 8.45am 5.15pm Monday to Friday Competitive Salary Job Types: Permanent Pay: £25,000.00 FTE Experience: Sales: 1 year (required) Responsibilities Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm s case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm s market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm s brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm s business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required. Experience Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity. Work authorisation: United Kingdom (required) Work Location: In person

Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive (DOE) + Excellent Benefits! Contract : Full-time, Permanent Benefits: Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme , On site parking, 23 days holiday plus Statutory Mobility in Motion (MiM) offer a market-leading range of vehicle adaptations that enable our customers to re-gain and maintain their independence. Whether it is to get the customer or a member of their family in and out of their vehicle, enable them to lift and stow their mobility device or to adapt their vehicle to enable them to drive, we offer a solution to suit each individual requirement. What do we do We offer a wide range of vehicle adaptations so that people with mobility issues can re-gain and maintain their independence. Our products are transformative for their users, which is why our customers recommend us to their friends and families. We are now recruiting for a Customer Journey Manager . This is a pivotal leadership role at the heart of the commercial operation, responsible for shaping and optimising the full customer journey from initial enquiry through to aftercare. You will lead key customer-facing teams, drive performance through data and insight, and play a critical role in improving processes, systems, and service delivery. This is an exciting opportunity for a commercially minded, customer-focused professional to make a tangible impact in a purpose-driven organisation. Duties of the Customer Journey Manager: Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving performance and accountability Own, monitor, and report on key KPIs including sales conversion, customer satisfaction, SLAs, and customer-related issues Ensure efficient and accurate handling of enquiries, bookings, orders, and installations Drive continuous improvement across sales processes, workflows, and customer communications Identify risks, bottlenecks, and opportunities across the customer journey and implement effective solutions Collaborate with internal departments to ensure seamless handovers and delivery of customer commitments Oversee CRM systems (including Dynamics), ensuring data accuracy and optimising system performance Manage returns, warranties, and escalated complaints, ensuring timely resolution and root cause analysis Standardise processes, documentation, and best practice across customer-facing teams Coach, develop, and performance manage team members through regular reviews and objective setting Work with the Marketing team to improve customer review engagement across platforms such as Trustpilot and Google Monitor customer feedback and use insights to drive continuous improvement initiatives In order to be successful in this role you must have: Strong leadership experience managing customer-facing or commercial teams Proven ability to manage and improve end-to-end customer journeys Data-driven with experience managing KPIs and performance metrics Excellent communication and interpersonal skills, with high emotional intelligence Confident handling complex or sensitive customer situations Strong organisational skills with the ability to manage multiple priorities IT proficient, including MS Office and CRM systems (Dynamics desirable) Proactive, solutions-focused, and commercially aware Core Values & Behaviours: Innovation Driven: Open to new ideas and continuous improvement Service: Customer-first mindset with a proactive, solutions-led approach Ethical & Fair: Acts with integrity, respect, and professionalism at all times Any Additional Information : This role plays a key part in delivering the company s mission to improve mobility and customer experience through high-quality service and operational excellence. Interested? Why not submit your application today! No agencies please.

Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Bid Specialist Monday - Friday, Full-Time - Hybrid working scheme available. Salary - 30,000 Stone, Stafford The Role: MPJ Recruitment are proud to be representing our client, a well-established, family-run Debt Recovery Agency operating across England and Wales. They specialise in a comprehensive range of services, including the recovery of unpaid invoices, commercial rent arrears, local taxation, and High Court enforcement. If you are passionate about producing high-quality written content, coordinating winning submissions, and thriving in a fast-paced environment, this could be the perfect opportunity for you. Key Responsibilities: Assist in the preparation of bids within agreed timescales to maximise the chance of success. Attend planning and kick-off meetings, contributing proactively by carrying out market and client research in advance. Request, gather and collate required information from relevant stakeholders. Develop tailored responses and write detailed method statements for each bid, ensuring alignment with local authority requirements and effectively incorporating win themes to produce high-quality, strategic proposal documents. Identify, adapt and refine existing content where appropriate. Submit completed proposal responses to the Senior Bid Writer or Bid Manager in line with agreed deadlines, escalating any issues promptly. Maintain, review and continuously enhance content within the bid library. Assist in reviewing post-decision feedback and update the tender library to support future bid success. Build and maintain strong internal relationships across the business. Develop presentation materials and supporting documentation for bids and sales opportunities. Support the creation of summary documents, newsletters and other marketing materials on an ad-hoc basis, drawing on business knowledge as required. Demonstrate flexibility with working hours, as occasional out-of-hours work may be required to meet deadlines and business demands. Benefits: 25 days annual leave plus bank holidays Mandatory office shutdown between Christmas and New Year Company Pension Scheme Social events throughout the year Company Sick Pay Scheme Workplace Mental Health initiative Interested in learning more? Click Apply today.