MB854: Estimator Location: Swindon Salary: £70,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Enhanced Pension Contributions Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an Estimator on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: Ensure company governance procedures are followed at all times Work in coordination with the Bid Manager to ensure competitive pricing Agree methodologies and outputs for key activities with planner and, where appropriate, with Bid Manager / Design Manger Provide advice to Bid Manager / Design Manager on most cost effective design options Price alternative design solutions Procedure competitive price using methodologies and outputs etc to suit conditions/ situations relevant to the scheme. Advise Bid Manager of sufficiency of client bill of quantity / activity schedule and arrange for full quantity take off or checking as required. Preparing the price estimate for tenders of budget pricing comprising the following aspects: Develop local rates/ build up rates for self-delivered items Ensure Working Rule Agreement (and any other specific requirements such as London Living wage) included in labour rates Prepare scheme specific labour rate calculation where required. Develop local rates/ build up rates for self-delivered items Liaise with Planner to reconcile plant resource levels Comparison sheet for materials considering unit rate (conversation factors), wastage, waiting times and part loads etc. Liaise with procurement to determine appropriate selection of suppliers to send enquiries to. Liaise with procurement to determine the sufficiency and compliance of supplier quotations Liaise with procurement and agree on the selection of supplier quotations to be used in the estimate Liase with procurement & bid team to determine appropriate selection of subcontractors to send enquires to Liase with procurement to determine sufficiency and compliance of subcontractor quotations Preparation of comparation sheet for subcontractors details additions/ deletions from quoted rates Liaise with procurement and bid manager and agree on the selection of the subcontractor to be used in the estimate. Liaise with Planner / Technical Services / Temporary Works Coordinator to agree extent and nature of temporary works. Agree costs of temporary works with temporary works coordinator. Agree staffing levels and procedure staff programme with Bid Manager and Operations Lead Use currently weekly staff rated to price staff Agree shift patterns and overtime rates with operations lead for out of normal hours working - note these need to comply with working time directive/ NR Fatigue guidance Liaise with Planner to determine overall duration of preliminaries Coordinate and liase with Bid Manager to ensure all aspects of clients requirements included as necessary Input with Bid Manager and tender risk manager into tender risk/ opportunity register Final Settlement and submission Procedure top-sheet tender summary in current format and associated back up sheets Present Pricing build up at pre-settlement and settlement meetings Prepare adjustments sheets in coordination with Bid Manager to reflect settlement adjustments Prepare final pricing documentation for inclusion with tender submission - where possible ensuring pricing maintains a positive cash flow throughout the project Coordinate with Bid Manager for the production of the form of tender Liase with Bid Manager and address any post tender clarifications/amendments issued by the client Handover (for successful bids) Prepare handover pricing document for issue to Project Manager and Commercial Manager Attend handover meeting with Bid Manager Review (for unsuccessful bids) Coordinate with Bid Manager to review feedback on tender price (where provided) for future tenders. Skills and Qualifications: Sound knowledge of civil engineering and construction techniques Knowledge of relevant procurement legislation Commercial awareness of different forms of contract Sound knowledge of the companies' governance and procedural requirements for work winning. Detailed knowledge of estimating software packages MB854: Estimator Location: Swindon Salary: £70,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Enhanced Pension Contributions
Apr 01, 2026
Full time
MB854: Estimator Location: Swindon Salary: £70,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Enhanced Pension Contributions Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an Estimator on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: Ensure company governance procedures are followed at all times Work in coordination with the Bid Manager to ensure competitive pricing Agree methodologies and outputs for key activities with planner and, where appropriate, with Bid Manager / Design Manger Provide advice to Bid Manager / Design Manager on most cost effective design options Price alternative design solutions Procedure competitive price using methodologies and outputs etc to suit conditions/ situations relevant to the scheme. Advise Bid Manager of sufficiency of client bill of quantity / activity schedule and arrange for full quantity take off or checking as required. Preparing the price estimate for tenders of budget pricing comprising the following aspects: Develop local rates/ build up rates for self-delivered items Ensure Working Rule Agreement (and any other specific requirements such as London Living wage) included in labour rates Prepare scheme specific labour rate calculation where required. Develop local rates/ build up rates for self-delivered items Liaise with Planner to reconcile plant resource levels Comparison sheet for materials considering unit rate (conversation factors), wastage, waiting times and part loads etc. Liaise with procurement to determine appropriate selection of suppliers to send enquiries to. Liaise with procurement to determine the sufficiency and compliance of supplier quotations Liaise with procurement and agree on the selection of supplier quotations to be used in the estimate Liase with procurement & bid team to determine appropriate selection of subcontractors to send enquires to Liase with procurement to determine sufficiency and compliance of subcontractor quotations Preparation of comparation sheet for subcontractors details additions/ deletions from quoted rates Liaise with procurement and bid manager and agree on the selection of the subcontractor to be used in the estimate. Liaise with Planner / Technical Services / Temporary Works Coordinator to agree extent and nature of temporary works. Agree costs of temporary works with temporary works coordinator. Agree staffing levels and procedure staff programme with Bid Manager and Operations Lead Use currently weekly staff rated to price staff Agree shift patterns and overtime rates with operations lead for out of normal hours working - note these need to comply with working time directive/ NR Fatigue guidance Liaise with Planner to determine overall duration of preliminaries Coordinate and liase with Bid Manager to ensure all aspects of clients requirements included as necessary Input with Bid Manager and tender risk manager into tender risk/ opportunity register Final Settlement and submission Procedure top-sheet tender summary in current format and associated back up sheets Present Pricing build up at pre-settlement and settlement meetings Prepare adjustments sheets in coordination with Bid Manager to reflect settlement adjustments Prepare final pricing documentation for inclusion with tender submission - where possible ensuring pricing maintains a positive cash flow throughout the project Coordinate with Bid Manager for the production of the form of tender Liase with Bid Manager and address any post tender clarifications/amendments issued by the client Handover (for successful bids) Prepare handover pricing document for issue to Project Manager and Commercial Manager Attend handover meeting with Bid Manager Review (for unsuccessful bids) Coordinate with Bid Manager to review feedback on tender price (where provided) for future tenders. Skills and Qualifications: Sound knowledge of civil engineering and construction techniques Knowledge of relevant procurement legislation Commercial awareness of different forms of contract Sound knowledge of the companies' governance and procedural requirements for work winning. Detailed knowledge of estimating software packages MB854: Estimator Location: Swindon Salary: £70,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Enhanced Pension Contributions
Marketing & Digital Coordinator (Agricultural Sector) Location: Rural office near Stratford-upon-Avon Type: Full-time, Office-based Salary: £25,000 £28,000 (depending on experience) About the Company Our client is based in a beautiful rural location near Wooten Wawen, their expert team is dedicated to providing high-quality service across the agricultural sector. They are looking for a versatile professional to manage their digital presence and provide key administrative support during peak period The Role This is a dynamic, dual-focus position. While predominantly a digital marketing role, it offers a unique opportunity to gain a deep understanding of our operations by supporting our livestock administration team. Digital Content Management: Manage and update our website content via WordPress, ensuring all information is current and engaging. Social Media Strategy: Drive our presence across social platforms, creating posts, monitoring engagement, and reacting to industry trends in real-time. Creative Design: Use your experience in Adobe Creative Suite (InDesign and Photoshop) to produce high-quality marketing materials for digital and print media. Campaigns & Communication: Plan seasonal campaigns, manage the advertising schedule, and produce both our weekly market reports and quarterly e-newsletters. Events: Take the lead on organising trade stands at key industry events and supporting the field team with farmer meetings. Livestock Administration Cover: You will provide holiday cover for the livestock administration department for approximately 5 weeks per year. Financial Accuracy: This involves booking in livestock, processing invoices and payments, and resolving customer queries. Key Responsibilities Proven experience with WordPress CMS, Mailchimp, and MS Office. While agricultural knowledge is an advantage, it is not essential; what matters most is your initiative and enthusiasm to learn. Be able to produce high-quality marketing materials for both digital and print using Adobe Creative Suite (InDesign and Photoshop). Campaigns & Communication: Plan and deliver seasonal campaigns, manage email marketing through MailChimp, and circulate weekly market reports. You must be highly organised, able to multitask, and possess the ability to work independently in a rural office setting A CIM qualification is a huge advantage. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Finance Administrator role now early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Apr 01, 2026
Full time
Marketing & Digital Coordinator (Agricultural Sector) Location: Rural office near Stratford-upon-Avon Type: Full-time, Office-based Salary: £25,000 £28,000 (depending on experience) About the Company Our client is based in a beautiful rural location near Wooten Wawen, their expert team is dedicated to providing high-quality service across the agricultural sector. They are looking for a versatile professional to manage their digital presence and provide key administrative support during peak period The Role This is a dynamic, dual-focus position. While predominantly a digital marketing role, it offers a unique opportunity to gain a deep understanding of our operations by supporting our livestock administration team. Digital Content Management: Manage and update our website content via WordPress, ensuring all information is current and engaging. Social Media Strategy: Drive our presence across social platforms, creating posts, monitoring engagement, and reacting to industry trends in real-time. Creative Design: Use your experience in Adobe Creative Suite (InDesign and Photoshop) to produce high-quality marketing materials for digital and print media. Campaigns & Communication: Plan seasonal campaigns, manage the advertising schedule, and produce both our weekly market reports and quarterly e-newsletters. Events: Take the lead on organising trade stands at key industry events and supporting the field team with farmer meetings. Livestock Administration Cover: You will provide holiday cover for the livestock administration department for approximately 5 weeks per year. Financial Accuracy: This involves booking in livestock, processing invoices and payments, and resolving customer queries. Key Responsibilities Proven experience with WordPress CMS, Mailchimp, and MS Office. While agricultural knowledge is an advantage, it is not essential; what matters most is your initiative and enthusiasm to learn. Be able to produce high-quality marketing materials for both digital and print using Adobe Creative Suite (InDesign and Photoshop). Campaigns & Communication: Plan and deliver seasonal campaigns, manage email marketing through MailChimp, and circulate weekly market reports. You must be highly organised, able to multitask, and possess the ability to work independently in a rural office setting A CIM qualification is a huge advantage. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Finance Administrator role now early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Admin Coordinator - Bristol We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. In this position you'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Mar 31, 2026
Full time
Admin Coordinator - Bristol We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. In this position you'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Our clients, a thriving local engineering business based close to Havant have an exciting opportunity for a Sales Support Coordinator to join their growing team. The Sales Support Coordinator will provide essential administrative and operational support to the UK Sales Team. The position is responsible for ensuring timely follow-up on quotations, maintaining accurate CRM records, and helping coordinate sales activities across the team. It plays a vital role in facilitating communication, improving sales efficiency, and enhancing the customer journey. Duties and Responsibilities Follow up on outstanding quotations and maintain proactive communication with potential clients. Update the CRM system. Ensuring quotations have been received by the client and in line with their requirements. Support the UK Sales Team with internal administrative tasks including document preparation, sales reporting, and data entry. Assist in tracking project milestones and client feedback post-quotation. Liaise with internal departments (e.g., Marketing, Operations, Technical) to support sales activities. Coordinate with the team to schedule internal meetings, site visits, or customer calls as needed. Assist in compiling weekly/monthly sales performance reports. Skills and Experience Previous experience in a sales administration or customer service environment. Strong organisational skills and attention to detail. Proficient in CRM systems and Microsoft Office (especially Excel and Outlook). Ability to communicate clearly and professionally via phone and email. Benefits: Ample free onsite parking Early finish and dress-down Fridays Above statutory holiday allowance plus able to buy additional holiday Company social events Employee Assistance Programme Eyecare vouchers Cycle to work scheme Friendly and supportive environment Working Hours: Mon to Thurs 08:00-16:30 & Fri 08:00-14:30
Mar 31, 2026
Full time
Our clients, a thriving local engineering business based close to Havant have an exciting opportunity for a Sales Support Coordinator to join their growing team. The Sales Support Coordinator will provide essential administrative and operational support to the UK Sales Team. The position is responsible for ensuring timely follow-up on quotations, maintaining accurate CRM records, and helping coordinate sales activities across the team. It plays a vital role in facilitating communication, improving sales efficiency, and enhancing the customer journey. Duties and Responsibilities Follow up on outstanding quotations and maintain proactive communication with potential clients. Update the CRM system. Ensuring quotations have been received by the client and in line with their requirements. Support the UK Sales Team with internal administrative tasks including document preparation, sales reporting, and data entry. Assist in tracking project milestones and client feedback post-quotation. Liaise with internal departments (e.g., Marketing, Operations, Technical) to support sales activities. Coordinate with the team to schedule internal meetings, site visits, or customer calls as needed. Assist in compiling weekly/monthly sales performance reports. Skills and Experience Previous experience in a sales administration or customer service environment. Strong organisational skills and attention to detail. Proficient in CRM systems and Microsoft Office (especially Excel and Outlook). Ability to communicate clearly and professionally via phone and email. Benefits: Ample free onsite parking Early finish and dress-down Fridays Above statutory holiday allowance plus able to buy additional holiday Company social events Employee Assistance Programme Eyecare vouchers Cycle to work scheme Friendly and supportive environment Working Hours: Mon to Thurs 08:00-16:30 & Fri 08:00-14:30
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Operations Support to join their well-established team. In this role, you will coordinate with multiple departments, manage deliveries, track performance, and ensure our customers receive a seamless service experience. Your attention to detail and ability to solve problems will be key to keeping our operations running smoothly. Salary is between £26,000 to £28,000 depending on experience. Hours of work are 8:30am to 4:30pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. Your duties will include: Coordinate administrative processes and support departments across the business. Manage daily delivery reports, liaising with carriers, Customer Service, and warehouse teams to resolve issues. Track deliveries, obtain Proof of Deliveries (PODs), and manage claims, verifying carrier invoices for accuracy. Analyse carrier performance, identify trends, and prepare reports with actionable insights for senior management. Work closely with the warehouse to amend orders, run reports, and ensure accurate dispatch. Investigate delivery incidents, collate information, and provide data-driven reports to support operational improvements. Monitor stock levels, back orders, and works orders, providing updates to relevant teams. Schedule and coordinate deliveries with key customers. Manage returns and quality-related collections, monitoring carrier performance and providing detailed reports. Capture and analyse quality enquiries and returns, ensuring thorough investigations and reporting repeated issues. Prepare customs clearance documentation for Irish deliveries and returns. Handle sample requests, marketing orders, replacement orders, and internal orders across affiliated companies. Maintain accurate records by scanning and verifying documents for archival purposes. Support house accounts and assist in troubleshooting operational challenges. Cover switchboard overflow and provide support for Customer Service Advisors and Returns Coordinators. Undertake additional administrative tasks as needed to support the wider team. As the Customer Service Operations Support, you will: Have previous experience working within a customer service or administration position. Be professional, personable, and detail-oriented with a commitment to excellence. Have strong organisational skills with the ability to manage multiple tasks efficiently. Be a proactive problem solver, adaptable, and able to work under pressure. Be an excellent team player who can also work independently. Be skilled in Microsoft Word, Outlook, and Excel; experience with Sage or similar ERP systems is a plus.
Mar 31, 2026
Full time
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Operations Support to join their well-established team. In this role, you will coordinate with multiple departments, manage deliveries, track performance, and ensure our customers receive a seamless service experience. Your attention to detail and ability to solve problems will be key to keeping our operations running smoothly. Salary is between £26,000 to £28,000 depending on experience. Hours of work are 8:30am to 4:30pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. Your duties will include: Coordinate administrative processes and support departments across the business. Manage daily delivery reports, liaising with carriers, Customer Service, and warehouse teams to resolve issues. Track deliveries, obtain Proof of Deliveries (PODs), and manage claims, verifying carrier invoices for accuracy. Analyse carrier performance, identify trends, and prepare reports with actionable insights for senior management. Work closely with the warehouse to amend orders, run reports, and ensure accurate dispatch. Investigate delivery incidents, collate information, and provide data-driven reports to support operational improvements. Monitor stock levels, back orders, and works orders, providing updates to relevant teams. Schedule and coordinate deliveries with key customers. Manage returns and quality-related collections, monitoring carrier performance and providing detailed reports. Capture and analyse quality enquiries and returns, ensuring thorough investigations and reporting repeated issues. Prepare customs clearance documentation for Irish deliveries and returns. Handle sample requests, marketing orders, replacement orders, and internal orders across affiliated companies. Maintain accurate records by scanning and verifying documents for archival purposes. Support house accounts and assist in troubleshooting operational challenges. Cover switchboard overflow and provide support for Customer Service Advisors and Returns Coordinators. Undertake additional administrative tasks as needed to support the wider team. As the Customer Service Operations Support, you will: Have previous experience working within a customer service or administration position. Be professional, personable, and detail-oriented with a commitment to excellence. Have strong organisational skills with the ability to manage multiple tasks efficiently. Be a proactive problem solver, adaptable, and able to work under pressure. Be an excellent team player who can also work independently. Be skilled in Microsoft Word, Outlook, and Excel; experience with Sage or similar ERP systems is a plus.
Part-Time Payroll Operations Coordinator (24 Hours Per Week) Are you a detail-oriented payroll professional looking for a flexible role that offers more than just a job? As our Part-Time Payroll Operations Coordinator, you will play a key part in ensuring smooth payroll processes, working closely with a third-party bureau to deliver accurate, timely payments. This is your chance to thrive in a supportive environment that values excellence, authenticity, and growth. Part-Time Payroll Operations Coordinator Responsibilities This position will involve, but will not be limited to: Managing weekly, bi-weekly, and monthly payroll schedules to meet strict deadlines, ensuring employees are paid accurately and on time. Collaborating with a third-party payroll bureau to process payroll data efficiently, maintaining high levels of data integrity. Reviewing payroll information for discrepancies and resolving issues swiftly, supporting the organisation s financial accuracy. Handling employee queries related to payroll, demonstrating excellent communication and interpersonal skills. Administering employee benefit deductions, pension contributions, and statutory payments, supporting the organisation s compliance and employee satisfaction. Assisting with payroll reporting and audit compliance, safeguarding sensitive information and maintaining confidentiality at all times. Part-Time Payroll Operations Coordinator Rewards Competitive salary of £35,000 pro-rata (£21,000 actual salary), recognising your expertise and dedication. Flexibility in working days within a friendly, supportive environment that balances work and personal commitments. Discount schemes on products, treatments, and dining experiences from day one, enhancing your everyday life. Paid volunteering days to support your community involvement and personal growth. Subsidised private medical insurance through Bupa, prioritising your health and wellbeing. Pension scheme contributing up to 4.5%, with the option to pay up to 9% of your salary into your future. Life assurance coverage equivalent to one year s salary, providing peace of mind. Access to a 24/7 Employee Assistance Programme, supporting your mental health and overall wellbeing. The Company Our client is a highly regarded organisation dedicated to sustainability, innovation, and community engagement. They foster a culture of curiosity, resilience, excellence, authenticity, and growth. Part-Time Payroll Operations Coordinator Experience Essentials Previous experience in payroll administration or support roles, with a strong focus on data accuracy. Payroll qualification is an advantage but not essential. Proficient in payroll systems and Microsoft Office suites, especially Excel. Knowledge of payroll processes, statutory requirements, and data protection regulations. Familiarity with Fourth Hospitality system is beneficial. Strong organisational skills with the ability to work independently under tight deadlines. Excellent communication skills, confident liaising across departments and with third-party providers. Location Our client is based near Chipping Norton. Due to the location, you must have access to a car. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Mar 31, 2026
Full time
Part-Time Payroll Operations Coordinator (24 Hours Per Week) Are you a detail-oriented payroll professional looking for a flexible role that offers more than just a job? As our Part-Time Payroll Operations Coordinator, you will play a key part in ensuring smooth payroll processes, working closely with a third-party bureau to deliver accurate, timely payments. This is your chance to thrive in a supportive environment that values excellence, authenticity, and growth. Part-Time Payroll Operations Coordinator Responsibilities This position will involve, but will not be limited to: Managing weekly, bi-weekly, and monthly payroll schedules to meet strict deadlines, ensuring employees are paid accurately and on time. Collaborating with a third-party payroll bureau to process payroll data efficiently, maintaining high levels of data integrity. Reviewing payroll information for discrepancies and resolving issues swiftly, supporting the organisation s financial accuracy. Handling employee queries related to payroll, demonstrating excellent communication and interpersonal skills. Administering employee benefit deductions, pension contributions, and statutory payments, supporting the organisation s compliance and employee satisfaction. Assisting with payroll reporting and audit compliance, safeguarding sensitive information and maintaining confidentiality at all times. Part-Time Payroll Operations Coordinator Rewards Competitive salary of £35,000 pro-rata (£21,000 actual salary), recognising your expertise and dedication. Flexibility in working days within a friendly, supportive environment that balances work and personal commitments. Discount schemes on products, treatments, and dining experiences from day one, enhancing your everyday life. Paid volunteering days to support your community involvement and personal growth. Subsidised private medical insurance through Bupa, prioritising your health and wellbeing. Pension scheme contributing up to 4.5%, with the option to pay up to 9% of your salary into your future. Life assurance coverage equivalent to one year s salary, providing peace of mind. Access to a 24/7 Employee Assistance Programme, supporting your mental health and overall wellbeing. The Company Our client is a highly regarded organisation dedicated to sustainability, innovation, and community engagement. They foster a culture of curiosity, resilience, excellence, authenticity, and growth. Part-Time Payroll Operations Coordinator Experience Essentials Previous experience in payroll administration or support roles, with a strong focus on data accuracy. Payroll qualification is an advantage but not essential. Proficient in payroll systems and Microsoft Office suites, especially Excel. Knowledge of payroll processes, statutory requirements, and data protection regulations. Familiarity with Fourth Hospitality system is beneficial. Strong organisational skills with the ability to work independently under tight deadlines. Excellent communication skills, confident liaising across departments and with third-party providers. Location Our client is based near Chipping Norton. Due to the location, you must have access to a car. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Job Title: Events and Grounds Lead Location : Pontefract Salary: Competitive Job Type: Full time, permanent - 40 hours per week Key Responsibilities: Event Planning; Assist in the planning and organisation of a diverse range of seasonal events. Assist with coordinating third-party suppliers, contractors, and clients, including scheduling and communication. Circulate key event information to ensure teams are fully briefed and aligned. Participate in planning and review meetings, contributing ideas to improve events year on year. Monitor event timelines and ensure key milestones are consistently achieved. Event Delivery & Site Operations; Support the physical setup, organisation, and presentation of event spaces, including manual handling tasks. Act as one of the key points of contact during events, helping oversee smooth and safe delivery. Manage event breakdowns, ensuring efficient clear-down and site reset. Oversee stock levels of consumables and arrange replenishment when required. Assist with recruitment, rota planning, and coordination of casual event staff. Work closely with the Marketing Team to support event promotion and delivery. Ensure compliance with health & safety standards and licensing requirements. Carry out key holder responsibilities and cashing-up procedures as needed. Provide support and cover for maintenance and farm teams when required. Act as a trained First Aider on-site. Grounds Maintenance & Off-Season Responsibilities: Take an active role in the physical upkeep of event areas and wider site throughout the year. Carry out manual labour tasks including moving props, dismantling structures, and resetting spaces between events. Support the maintenance, cleanliness, and general presentation of the farm and event areas. Ensure all equipment, signage, and infrastructure are stored, maintained, and ready for future use. Work collaboratively with maintenance and farm teams to keep the site operational, safe, and visually appealing year-round. Professional Standards: Represent Farmer Copleys in a friendly and professional manner at all times. Act as an ambassador for the brand, demonstrating company values. Maintain competency in Microsoft Office and general digital administration. Undertake additional tasks and projects in line with the scope of the role. Please note: Candidates must have the right to live and work in the UK to be considered. Candidates with the relevant experience or job titles of: Events and Facilities Supervisor, Grounds and Events Coordinator, Site and Events Manager, Venue Operations Lead, Facilities and Events Manager, or Grounds Maintenance and Events Supervisor, may also be considered for this role.
Mar 31, 2026
Full time
Job Title: Events and Grounds Lead Location : Pontefract Salary: Competitive Job Type: Full time, permanent - 40 hours per week Key Responsibilities: Event Planning; Assist in the planning and organisation of a diverse range of seasonal events. Assist with coordinating third-party suppliers, contractors, and clients, including scheduling and communication. Circulate key event information to ensure teams are fully briefed and aligned. Participate in planning and review meetings, contributing ideas to improve events year on year. Monitor event timelines and ensure key milestones are consistently achieved. Event Delivery & Site Operations; Support the physical setup, organisation, and presentation of event spaces, including manual handling tasks. Act as one of the key points of contact during events, helping oversee smooth and safe delivery. Manage event breakdowns, ensuring efficient clear-down and site reset. Oversee stock levels of consumables and arrange replenishment when required. Assist with recruitment, rota planning, and coordination of casual event staff. Work closely with the Marketing Team to support event promotion and delivery. Ensure compliance with health & safety standards and licensing requirements. Carry out key holder responsibilities and cashing-up procedures as needed. Provide support and cover for maintenance and farm teams when required. Act as a trained First Aider on-site. Grounds Maintenance & Off-Season Responsibilities: Take an active role in the physical upkeep of event areas and wider site throughout the year. Carry out manual labour tasks including moving props, dismantling structures, and resetting spaces between events. Support the maintenance, cleanliness, and general presentation of the farm and event areas. Ensure all equipment, signage, and infrastructure are stored, maintained, and ready for future use. Work collaboratively with maintenance and farm teams to keep the site operational, safe, and visually appealing year-round. Professional Standards: Represent Farmer Copleys in a friendly and professional manner at all times. Act as an ambassador for the brand, demonstrating company values. Maintain competency in Microsoft Office and general digital administration. Undertake additional tasks and projects in line with the scope of the role. Please note: Candidates must have the right to live and work in the UK to be considered. Candidates with the relevant experience or job titles of: Events and Facilities Supervisor, Grounds and Events Coordinator, Site and Events Manager, Venue Operations Lead, Facilities and Events Manager, or Grounds Maintenance and Events Supervisor, may also be considered for this role.
FRENCH SELECTION (FS) French speaking Sales Operations Coordinator Location: Witney Salary: £28,000 to £30,000 per annum Ref: 5512F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5512F The company: An established international business based in Oxfordshire, with operations across the UK and Europe click apply for full job details
Mar 31, 2026
Full time
FRENCH SELECTION (FS) French speaking Sales Operations Coordinator Location: Witney Salary: £28,000 to £30,000 per annum Ref: 5512F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5512F The company: An established international business based in Oxfordshire, with operations across the UK and Europe click apply for full job details
Sales & Service Administrator Temp - 6 month contract £13.00 per hour Monday to Friday 9am - 5pm Office based We are looking for a highly organised and proactive Sales & Service Administrator to join our team. This role will support both the Sales and Service Coordinators, ensuring smooth day-to-day operations and excellent customer service click apply for full job details
Mar 25, 2026
Seasonal
Sales & Service Administrator Temp - 6 month contract £13.00 per hour Monday to Friday 9am - 5pm Office based We are looking for a highly organised and proactive Sales & Service Administrator to join our team. This role will support both the Sales and Service Coordinators, ensuring smooth day-to-day operations and excellent customer service click apply for full job details
Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire. Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times. MAIN PURPOSE OF JOB To constantly work towards improving working relationships both internally and externally. To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment. To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business. JOB DUTIES Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential. To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base. To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the written quote. To follow up the quotes in a timely manner to maximise the conversion rate. To record and monitor the quotations from the sales and operations departments and to collate the information for the Tuesday sales meeting. To be involved in the weekly sales meeting, where current jobs, quotes, entertaining and other relevant topics are discussed along with the previous weeks trading activity. To lend support to the existing sales efforts of the Business Development Team, to process Credit Applications, Credit Checks and to be involved in the quoting process along with the general sales administration relevant to the sales department Provide new leads, market intelligence and admin support Cold calling/prospecting, making appointments if possible Lead qualification/research new customers/targets Follow up on all sales leads and investigate new customers Manage lead generation projects SKILLS/EXPERIENCE Would suit a Graduate with some work experience in direct/telemarketing Customer focused Industry knowledge - FREIGHT FORWARDING ideal but we would consider a candidate without freight forwarding experience but you must be sales orientated with confident customer services skills. Global geographic knowledge IT skills (Microsoft Office) Coldcalling High Level of communication skills to maintain internal and external relations Benefits 23,000 to 30,000 dependent upon experience Contributory Pension 22 days holiday to start Bonus scheme after qualifying period
Oct 09, 2025
Full time
Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire. Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times. MAIN PURPOSE OF JOB To constantly work towards improving working relationships both internally and externally. To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment. To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business. JOB DUTIES Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential. To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base. To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the written quote. To follow up the quotes in a timely manner to maximise the conversion rate. To record and monitor the quotations from the sales and operations departments and to collate the information for the Tuesday sales meeting. To be involved in the weekly sales meeting, where current jobs, quotes, entertaining and other relevant topics are discussed along with the previous weeks trading activity. To lend support to the existing sales efforts of the Business Development Team, to process Credit Applications, Credit Checks and to be involved in the quoting process along with the general sales administration relevant to the sales department Provide new leads, market intelligence and admin support Cold calling/prospecting, making appointments if possible Lead qualification/research new customers/targets Follow up on all sales leads and investigate new customers Manage lead generation projects SKILLS/EXPERIENCE Would suit a Graduate with some work experience in direct/telemarketing Customer focused Industry knowledge - FREIGHT FORWARDING ideal but we would consider a candidate without freight forwarding experience but you must be sales orientated with confident customer services skills. Global geographic knowledge IT skills (Microsoft Office) Coldcalling High Level of communication skills to maintain internal and external relations Benefits 23,000 to 30,000 dependent upon experience Contributory Pension 22 days holiday to start Bonus scheme after qualifying period
Contract: 12-month fixed term with the potential to become permanent Salary: £21,600 (£27,000 FTE) I am working with a Harrogate-based client who are recruiting for an Operations and Administration Coordinator to support the smooth day-to-day running of their business. This is a varied role combining administration, customer engagement, marketing support, and basic CRM management click apply for full job details
Oct 06, 2025
Full time
Contract: 12-month fixed term with the potential to become permanent Salary: £21,600 (£27,000 FTE) I am working with a Harrogate-based client who are recruiting for an Operations and Administration Coordinator to support the smooth day-to-day running of their business. This is a varied role combining administration, customer engagement, marketing support, and basic CRM management click apply for full job details
ROYO is looking for a Bookkeeper - Entertainment Group. ROYO is a diversified group operating across live entertainment sectors; touring and West end Theatre productions, family theatre shows, video production, venue operations, licensing, and merchandising for theatre productions. We develop commercial content for UK and international markets shown in a number of concurrent large scale theatrical. Our group encompasses Studio Twenty, a leading video production company for theatrical marketing assets, and an immersive event venue on Tottenham Court Road This role will support ROYO's financial administration across our diverse business operations. The position plays a crucial role in ensuring smooth day-to-day financial management and will provide exposure to multiple industry verticals. The successful applicant will join a group-wide finance team of 3 employees and report to the Commercial Manager. This full-time role is based in ROYO's central London office. Key Responsibilities: Financial Operations: Day-to-day bookkeeping using QuickBooks and Soldo systems Prepare VAT returns in line with Making Tax Digital requirements Reconcile bank accounts, credit cards, and expense claims accurately and efficiently Manage petty cash, floats and employee payment card systems Administration of general ledger, internal costings, and month-end procedures Business Administration: Process purchase invoices, credit cards, and weekly expense postings Assist with project accounting, multi-entity consolidation, and project-specific Profit & Loss statements Prepare accounts payable for pay runs and operate bank accounts Compile sales reports and assist with budget management and forecasting Liaise directly with cross-sector suppliers, agencies, venues and business partners Compliance & Reporting: Issue financial statements and liaise with external accountants Prepare correspondence with HMRC, Companies House and other authorities Support payroll processing and coordinate timely payment of salaries, pension contributions, and taxes alongside and as instructed by the Finance Coordinator Manage starter forms, employee data, and onboarding procedures Maintain supplier terms and ensure compliance with all conditions General Support: Provide office administration support including phone coverage and visitor reception Handle confidential information with discretion and professionalism Ensure office operations run smoothly for a busy working environment Essential Requirements: Minimum 1 year relevant professional experience in bookkeeping or finance role Advanced knowledge of Microsoft Excel and office software Strong numerical skills and attention to detail Sound understanding of financial management principles and processes Working knowledge of VAT and corporation tax Excellent organisational and communication skills Ability to work independently, problem-solve, and remain calm under pressure Desirable: Bookkeeping qualifications (AAT Level 2+ or similar) • Experience with QuickBooks and Soldo systems Multi-sector business experience valued Adaptability across different business models Experience in a growth company environment What We Offer: Salary range £30,000 to £37,000 depending on experience One year fixed term contract Exposure to diverse business operations and professional development opportunities • Fast-paced, entrepreneurial environment Attractive occupational benefits package 35 working hours per week, Monday to Friday, 10:00am to 6:00pm Hybrid working available after completion of probation period 20 days' holiday per year plus all bank and public holidays Study support and internal trainings
Oct 04, 2025
Full time
ROYO is looking for a Bookkeeper - Entertainment Group. ROYO is a diversified group operating across live entertainment sectors; touring and West end Theatre productions, family theatre shows, video production, venue operations, licensing, and merchandising for theatre productions. We develop commercial content for UK and international markets shown in a number of concurrent large scale theatrical. Our group encompasses Studio Twenty, a leading video production company for theatrical marketing assets, and an immersive event venue on Tottenham Court Road This role will support ROYO's financial administration across our diverse business operations. The position plays a crucial role in ensuring smooth day-to-day financial management and will provide exposure to multiple industry verticals. The successful applicant will join a group-wide finance team of 3 employees and report to the Commercial Manager. This full-time role is based in ROYO's central London office. Key Responsibilities: Financial Operations: Day-to-day bookkeeping using QuickBooks and Soldo systems Prepare VAT returns in line with Making Tax Digital requirements Reconcile bank accounts, credit cards, and expense claims accurately and efficiently Manage petty cash, floats and employee payment card systems Administration of general ledger, internal costings, and month-end procedures Business Administration: Process purchase invoices, credit cards, and weekly expense postings Assist with project accounting, multi-entity consolidation, and project-specific Profit & Loss statements Prepare accounts payable for pay runs and operate bank accounts Compile sales reports and assist with budget management and forecasting Liaise directly with cross-sector suppliers, agencies, venues and business partners Compliance & Reporting: Issue financial statements and liaise with external accountants Prepare correspondence with HMRC, Companies House and other authorities Support payroll processing and coordinate timely payment of salaries, pension contributions, and taxes alongside and as instructed by the Finance Coordinator Manage starter forms, employee data, and onboarding procedures Maintain supplier terms and ensure compliance with all conditions General Support: Provide office administration support including phone coverage and visitor reception Handle confidential information with discretion and professionalism Ensure office operations run smoothly for a busy working environment Essential Requirements: Minimum 1 year relevant professional experience in bookkeeping or finance role Advanced knowledge of Microsoft Excel and office software Strong numerical skills and attention to detail Sound understanding of financial management principles and processes Working knowledge of VAT and corporation tax Excellent organisational and communication skills Ability to work independently, problem-solve, and remain calm under pressure Desirable: Bookkeeping qualifications (AAT Level 2+ or similar) • Experience with QuickBooks and Soldo systems Multi-sector business experience valued Adaptability across different business models Experience in a growth company environment What We Offer: Salary range £30,000 to £37,000 depending on experience One year fixed term contract Exposure to diverse business operations and professional development opportunities • Fast-paced, entrepreneurial environment Attractive occupational benefits package 35 working hours per week, Monday to Friday, 10:00am to 6:00pm Hybrid working available after completion of probation period 20 days' holiday per year plus all bank and public holidays Study support and internal trainings
Hygiene Consultant - Hybrid The business provides scientific, technical, and legislative support to the food and beverage industries worldwide. The practical application of technical excellence lies at the heart of all they do and is supported by their industry-leading facilities, expertise, and knowledge. About the Hygiene Consultant job The purpose of your role will be to support the section manager in improving factory hygiene through testing, training, and problem-solving. Help with things like cleaning systems, staff hygiene, equipment design, and air quality to keep standards high and operations running smoothly. Key tasks Lead research and client projects related to food hygiene, while also delivering training sessions both at the company and at client sites. Communicate clearly with clients and colleagues, build strong working relationships, and share findings through reports, presentations, and meetings. Contribute to business development by preparing proposals, identifying new opportunities, and supporting external marketing and collaboration efforts. Manage multiple tasks and projects efficiently, maintain equipment, work within budget, and take on more responsibility as experience grows. About You The successful candidate shall be degree level educated in related subject or relevant experience. A minimum of 3 years experience in a technical or quality management role within food manufacturing or in food legislation enforcement. Qualification in HACCP Level 4 as well as being trained in Train the Trainer . More details The Hygiene Consultant job (ref:8930) is paying up to £45,000 according to your experience. The package includes 25 days holiday + bank holidays, Buy and Sell holiday scheme, early finish on Fridays, continued professional development and a Rewards Platform. The site is based in Gloucestershire and is commutable from Evesham, Cheltenham, Oxford, Banbury, Gloucester & Cirencester and surrounding areas. The working hours are Monday to Friday standard office hours, 2-3 days of which are onsite. The remaining days can be worked remotely. Alternate job titles - Hygiene Supervisor Hygiene Coordinator Hygiene Team Leader Food Manufacturing Hygiene Jobs Food Hygiene Jobs Hygiene Food Jobs Hybrid Jobs WFH Jobs
Oct 03, 2025
Full time
Hygiene Consultant - Hybrid The business provides scientific, technical, and legislative support to the food and beverage industries worldwide. The practical application of technical excellence lies at the heart of all they do and is supported by their industry-leading facilities, expertise, and knowledge. About the Hygiene Consultant job The purpose of your role will be to support the section manager in improving factory hygiene through testing, training, and problem-solving. Help with things like cleaning systems, staff hygiene, equipment design, and air quality to keep standards high and operations running smoothly. Key tasks Lead research and client projects related to food hygiene, while also delivering training sessions both at the company and at client sites. Communicate clearly with clients and colleagues, build strong working relationships, and share findings through reports, presentations, and meetings. Contribute to business development by preparing proposals, identifying new opportunities, and supporting external marketing and collaboration efforts. Manage multiple tasks and projects efficiently, maintain equipment, work within budget, and take on more responsibility as experience grows. About You The successful candidate shall be degree level educated in related subject or relevant experience. A minimum of 3 years experience in a technical or quality management role within food manufacturing or in food legislation enforcement. Qualification in HACCP Level 4 as well as being trained in Train the Trainer . More details The Hygiene Consultant job (ref:8930) is paying up to £45,000 according to your experience. The package includes 25 days holiday + bank holidays, Buy and Sell holiday scheme, early finish on Fridays, continued professional development and a Rewards Platform. The site is based in Gloucestershire and is commutable from Evesham, Cheltenham, Oxford, Banbury, Gloucester & Cirencester and surrounding areas. The working hours are Monday to Friday standard office hours, 2-3 days of which are onsite. The remaining days can be worked remotely. Alternate job titles - Hygiene Supervisor Hygiene Coordinator Hygiene Team Leader Food Manufacturing Hygiene Jobs Food Hygiene Jobs Hygiene Food Jobs Hybrid Jobs WFH Jobs
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a Head of Business Development (BD) & Sales to join Saab UK's BD team, working closely with Saab UK's Land Systems operating division. This role specifically focuses on Saab's Barracuda and Tactical Support Solutions portfolio. Reporting directly to the Vice President Business Development and work closely with Head of Barracuda UK and wider BD & sales team. The Head of BD & Sales Survivability and Infrastructure acts as the Customer Sales Responsible (CSR) for their prospects. Stakeholder engagement at all levels within the Ministry of Defence (MOD) is essential to this role. Therefore, applicants will need to have had prior involvement in running large campaigns and stakeholder management. As this is an important role within the Land Systems team and will represent Saab's continued relationship building with the UK MOD therefore, the individual will be required to have an intricate understanding of Land operations and ideally will have come from a British Army background, with a demonstrable understanding of the product portfolio, or of comparable products. The Head of BD & Sales is also responsible for creating the winning strategy and determining the market price working closely with the Product Sales Responsible (PSR). To support this and to build Saab's position within the UK market, the Head of BD & Sales conducts business intelligence, as part of the Competitive and Market Intelligence (CMI) process, and business development work. Applicants must be capable of establishing and maintaining effective relationships with key stakeholders from Programme leads, Original Equipment Manufacturers and End Users; in each case creating an effective narrative and having an ability to identify opportunities and progress them to secure sales. Key Responsibilities: Win business through product sales for the Barracuda Camouflage and Deployable Infrastructure portfolio of products. Acquire and maintain relevant product knowledge. Establish and maintain customer relationships, including key influencers and gate keepers (for example, with Dstl). Establish and maintain relevant Business Unit networks. Establish and maintain relations with other Original Equipment Manufacturers (OEM) for Business-to-Business opportunities. Sales engagement with potential customers and partners, leading opportunity and need identification. Organise and participate at exhibitions and other customer-facing events in close cooperation with the Saab UK Business Development Event Coordinator. Support a wide range of events, briefings and demonstrations to expand brand and product awareness, leading to increasing Order Intake. Lead the Win Business process, including securing internal-to-Saab approvals and preparing responses to Requests for Quotation and routine proposals. Conduct market, customer and competitor analysis in order to develop business. Maintain, evaluate and manage market networks and consultants. Identify, prioritise and qualify new business opportunities and leads. Establish, maintain and update all opportunities in the Customer Relationship Management tool. Create business-winning strategies for each opportunity. Collaborate with Saab's sales and product personnel for respective projects. Participate and support contract and commercial negotiations, acting as the bridge across the entire span between the capability requirements of the end user, and the engineering realities of Production (specialist Commercial, Financial and Production personnel are available to assist and support). Synchronize with other Saab stakeholders in relevant cases. Complete routine reporting including weekly reporting to Saab UK Director of Business Development and Sales. Work in alignment with Saab's policies and directives. Contribution to Barracuda plans including the Long-Term Order Intake Plan and to lesson identification. Skills and Experience: Experience and understanding of the UK Defence, acquisition process and budgets. Leadership and teamwork skills including effective prioritisation and time management. Experience of marketing and sales or other relevant sectors. Experience working with Defence Equipment and Support (DE&S) or wider acquisition; commercial, business development or sales experience would also be desirable. Experience running large campaigns and stakeholder management. Experience in contributing to a multi-disciplinary team in a fast-paced, high-pressure, deadline-driven environment, to achieve KPIs and Objectives, including within a matrix management context. Excellent communication, negotiation and stakeholder management skills within both defence and industry communities to establish and maintain trusted relationships. Effective prioritisation and time management. Excellent written and spoken communication skills in English. A UK driving licence. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
Oct 03, 2025
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a Head of Business Development (BD) & Sales to join Saab UK's BD team, working closely with Saab UK's Land Systems operating division. This role specifically focuses on Saab's Barracuda and Tactical Support Solutions portfolio. Reporting directly to the Vice President Business Development and work closely with Head of Barracuda UK and wider BD & sales team. The Head of BD & Sales Survivability and Infrastructure acts as the Customer Sales Responsible (CSR) for their prospects. Stakeholder engagement at all levels within the Ministry of Defence (MOD) is essential to this role. Therefore, applicants will need to have had prior involvement in running large campaigns and stakeholder management. As this is an important role within the Land Systems team and will represent Saab's continued relationship building with the UK MOD therefore, the individual will be required to have an intricate understanding of Land operations and ideally will have come from a British Army background, with a demonstrable understanding of the product portfolio, or of comparable products. The Head of BD & Sales is also responsible for creating the winning strategy and determining the market price working closely with the Product Sales Responsible (PSR). To support this and to build Saab's position within the UK market, the Head of BD & Sales conducts business intelligence, as part of the Competitive and Market Intelligence (CMI) process, and business development work. Applicants must be capable of establishing and maintaining effective relationships with key stakeholders from Programme leads, Original Equipment Manufacturers and End Users; in each case creating an effective narrative and having an ability to identify opportunities and progress them to secure sales. Key Responsibilities: Win business through product sales for the Barracuda Camouflage and Deployable Infrastructure portfolio of products. Acquire and maintain relevant product knowledge. Establish and maintain customer relationships, including key influencers and gate keepers (for example, with Dstl). Establish and maintain relevant Business Unit networks. Establish and maintain relations with other Original Equipment Manufacturers (OEM) for Business-to-Business opportunities. Sales engagement with potential customers and partners, leading opportunity and need identification. Organise and participate at exhibitions and other customer-facing events in close cooperation with the Saab UK Business Development Event Coordinator. Support a wide range of events, briefings and demonstrations to expand brand and product awareness, leading to increasing Order Intake. Lead the Win Business process, including securing internal-to-Saab approvals and preparing responses to Requests for Quotation and routine proposals. Conduct market, customer and competitor analysis in order to develop business. Maintain, evaluate and manage market networks and consultants. Identify, prioritise and qualify new business opportunities and leads. Establish, maintain and update all opportunities in the Customer Relationship Management tool. Create business-winning strategies for each opportunity. Collaborate with Saab's sales and product personnel for respective projects. Participate and support contract and commercial negotiations, acting as the bridge across the entire span between the capability requirements of the end user, and the engineering realities of Production (specialist Commercial, Financial and Production personnel are available to assist and support). Synchronize with other Saab stakeholders in relevant cases. Complete routine reporting including weekly reporting to Saab UK Director of Business Development and Sales. Work in alignment with Saab's policies and directives. Contribution to Barracuda plans including the Long-Term Order Intake Plan and to lesson identification. Skills and Experience: Experience and understanding of the UK Defence, acquisition process and budgets. Leadership and teamwork skills including effective prioritisation and time management. Experience of marketing and sales or other relevant sectors. Experience working with Defence Equipment and Support (DE&S) or wider acquisition; commercial, business development or sales experience would also be desirable. Experience running large campaigns and stakeholder management. Experience in contributing to a multi-disciplinary team in a fast-paced, high-pressure, deadline-driven environment, to achieve KPIs and Objectives, including within a matrix management context. Excellent communication, negotiation and stakeholder management skills within both defence and industry communities to establish and maintain trusted relationships. Effective prioritisation and time management. Excellent written and spoken communication skills in English. A UK driving licence. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
After-Sales Support Coordinator - Warwick Your new company A well-established and growing organisation operating within a technical and commercial environment. Known for its commitment to customer satisfaction and operational excellence, this business supports a wide range of sectors and prides itself on delivering high-quality service across its product portfolio. Your new role As the After-Sales Support Coordinator, you'll play a key role in supporting the customer service and commercial teams. You'll be responsible for managing customer returns, coordinating technical service visits, and handling complaint resolution with professionalism and accuracy. The role also involves processing orders, maintaining records, and liaising with internal departments and external suppliers to ensure smooth operations and customer satisfaction.You'll be joining a collaborative team where attention to detail, clear communication, and cross-functional coordination are essential. Flexibility is offered around working hours, with both full-time and part-time arrangements considered. What you'll need to succeed To thrive in this role, you'll need: Proven experience in an administrative support or customer service role Confidence in handling customer queries and complaints with empathy and professionalism Strong organisational skills and the ability to manage multiple tasks under pressure Proficiency in Microsoft Office (Outlook, Excel, Word) and familiarity with ERP or CRM systems A proactive mindset and willingness to learn basic technical product knowledge Experience in a B2B, engineering, or manufacturing environment is desirable. What you'll get in return Competitive salary based on experience Flexible working arrangements (full-time or part-time) 25 days' annual leave plus bank holidays 5% employer pension contribution Private medical insurance, life assurance, and employee assistance programme Bonus schemes and long service awards Free on-site parking, cycle-to-work scheme, and regular social events Structured induction and ongoing training to support your development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
After-Sales Support Coordinator - Warwick Your new company A well-established and growing organisation operating within a technical and commercial environment. Known for its commitment to customer satisfaction and operational excellence, this business supports a wide range of sectors and prides itself on delivering high-quality service across its product portfolio. Your new role As the After-Sales Support Coordinator, you'll play a key role in supporting the customer service and commercial teams. You'll be responsible for managing customer returns, coordinating technical service visits, and handling complaint resolution with professionalism and accuracy. The role also involves processing orders, maintaining records, and liaising with internal departments and external suppliers to ensure smooth operations and customer satisfaction.You'll be joining a collaborative team where attention to detail, clear communication, and cross-functional coordination are essential. Flexibility is offered around working hours, with both full-time and part-time arrangements considered. What you'll need to succeed To thrive in this role, you'll need: Proven experience in an administrative support or customer service role Confidence in handling customer queries and complaints with empathy and professionalism Strong organisational skills and the ability to manage multiple tasks under pressure Proficiency in Microsoft Office (Outlook, Excel, Word) and familiarity with ERP or CRM systems A proactive mindset and willingness to learn basic technical product knowledge Experience in a B2B, engineering, or manufacturing environment is desirable. What you'll get in return Competitive salary based on experience Flexible working arrangements (full-time or part-time) 25 days' annual leave plus bank holidays 5% employer pension contribution Private medical insurance, life assurance, and employee assistance programme Bonus schemes and long service awards Free on-site parking, cycle-to-work scheme, and regular social events Structured induction and ongoing training to support your development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Bid Manager Location : Sheffield Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC. Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines. You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required. You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable. In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS's bid management processes, artefacts and best practices across all regions. Responsibilities: Support the Sales Operations Manager to manage the bid management and associated artefacts Imbed the structured thinking principles into all lines of business, i.e. become our "SCQA Champion" Acting as a point of contact and overall coordinator for the deal team Scheduling and planning internal activities to meet client and internal milestones (including developing and maintaining the work plan) Providing guidance to deal teams around our predefined processes and artefacts Owning / Managing the development of key client deliverables Ensuring TNS' quality standards are met Developing and implementing robust bid management reporting structure Conducting, managing and coordinating appropriate stakeholder meetings and forums. Add to the professional image of TNS towards our new and existing customers Apply structured working methods Prepare concise and clear documentation Develop a bid management knowledge repository Ensure deliverables are finalized on time and of high quality Pro-actively report on deliverable status and progress Consult peers and colleagues where needed to guarantee a high-quality product Be a driver within the blended team to get things done, both professionally as socially Ad hoc tasks as required Measures of Success: Retention and growth of TNS' business Development and progression of bid management capability Performance against timelines and deliverables Client feedback to responses Process improvement Appropriate level of issues management and escalation Provision of timeline reporting and progress updates Experience: Minimum of 5+ years' experience in a similar role, in example pre-sales, sales operations support, bid management. Solid background in sales environment and dealing with sales representatives Advanced communication and grammatical skills Advanced MS Power Point, Excel and Word skills Strong time management & organizational skills Methodical and self-motivated, problems solving Attention to detail with the ability to work in a pressurised environment Experience of problem solving or identifying solutions for client needs Excellent organisational skills Highly developed inter-personal skills Strong influencer skills A "driver", that makes things happen Qualifications: Bachelors Degree preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Proposal Manager, Tender Manager, RFP Manager, Pursuit Leader, Capture Manager, Deal Manager, BID Specialist, may also be considered for this role.
Oct 03, 2025
Full time
Job Title: Bid Manager Location : Sheffield Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC. Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines. You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required. You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable. In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS's bid management processes, artefacts and best practices across all regions. Responsibilities: Support the Sales Operations Manager to manage the bid management and associated artefacts Imbed the structured thinking principles into all lines of business, i.e. become our "SCQA Champion" Acting as a point of contact and overall coordinator for the deal team Scheduling and planning internal activities to meet client and internal milestones (including developing and maintaining the work plan) Providing guidance to deal teams around our predefined processes and artefacts Owning / Managing the development of key client deliverables Ensuring TNS' quality standards are met Developing and implementing robust bid management reporting structure Conducting, managing and coordinating appropriate stakeholder meetings and forums. Add to the professional image of TNS towards our new and existing customers Apply structured working methods Prepare concise and clear documentation Develop a bid management knowledge repository Ensure deliverables are finalized on time and of high quality Pro-actively report on deliverable status and progress Consult peers and colleagues where needed to guarantee a high-quality product Be a driver within the blended team to get things done, both professionally as socially Ad hoc tasks as required Measures of Success: Retention and growth of TNS' business Development and progression of bid management capability Performance against timelines and deliverables Client feedback to responses Process improvement Appropriate level of issues management and escalation Provision of timeline reporting and progress updates Experience: Minimum of 5+ years' experience in a similar role, in example pre-sales, sales operations support, bid management. Solid background in sales environment and dealing with sales representatives Advanced communication and grammatical skills Advanced MS Power Point, Excel and Word skills Strong time management & organizational skills Methodical and self-motivated, problems solving Attention to detail with the ability to work in a pressurised environment Experience of problem solving or identifying solutions for client needs Excellent organisational skills Highly developed inter-personal skills Strong influencer skills A "driver", that makes things happen Qualifications: Bachelors Degree preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Proposal Manager, Tender Manager, RFP Manager, Pursuit Leader, Capture Manager, Deal Manager, BID Specialist, may also be considered for this role.
Jonathan Lee Recruitment Ltd
Wellington, Shropshire
Are you a commercially-minded marketer who thrives on developing and delivering targeted, solution-led content strategies? We're looking for a Strategic Content Marketing Manager to join our client's team in Telford, supporting the growth of specific market segments in close collaboration with sales teams. Paying up to £45k with a hybrid set up this is an excellent opportunity for Strategic Content Marketer to manage end to end projects. I am keen to speak to anyone from the following industry sectors - Food, Packaging, Water, Plastics, Pharma, Biotech, Coating, Semi-conductor and Solar. Knoweldge in these industries are key to success within the role. About the Role This is a hands-on, end-to-end role focused on planning, executing, and analysing strategic marketing initiatives for defined target markets. Working alongside sales, you'll develop content that speaks directly to customer pain points and industry challenges - always solution-based, never product-first. You'll be responsible for taking marketing campaigns from conception through to delivery and post-campaign analysis. This is not a highly creative or design-heavy role - it's about strategic messaging, market alignment, and business impact. Key Responsibilities Conduct comprehensive research to understand target markets, customer pain points, and industry trends. Analyse competitors to identify opportunities for differentiation and market positioning. Identify innovative approaches and leverage industry trends. Develop UK-specific marketing strategies aligned with business objectives and global priorities. Create detailed campaign plans tailored to target markets, focused on brand awareness, lead generation and customer engagement. Produce high-quality, impactful marketing content, including articles, emails, white papers, case studies, webinars, trade show booth concepts, press releases, and social media posts. Proactively project manage campaigns to ensure they are executed on time and within budget. Monitor campaign performance and provide actionable insights to optimise future efforts. Work closely with global market coordinators, local sales teams, and marketing operations to ensure strategies and content align. Act as a bridge between local marketing needs and global marketing initiatives. Develop and leverage relations with relevant trade associations and industry groups to amplify content reach. Identify opportunities to attend or contribute content for association-led events, conferences, and webinars. What We're Looking For Proven experience in a B2B marketing or content strategy role, preferably in a solutions-based environment. You will come from one of the following industries - Food, Packaging, Water, Plastics, Pharma, Biotech, Coating, Semi-conductor and Solar. Strong commercial awareness and a customer-first mindset. Excellent communication and copywriting skills, with a clear and concise tone. Ability to manage multiple projects and priorities simultaneously. Comfortable working independently but collaborative in nature - especially with sales and global teams. This is a stand alone role managing projects rather than a team. What's on Offer A salary up to £45k per annum Hybrid working - 2 days in the office and 3 days at home. Supportive and collaborative team environment Opportunities to work on high-impact campaigns in focused market areas Ongoing professional development and training 25 days holiday plus bank holidays Work wear allowance. Pension scheme EAP programme to support mental health Benefits programme via BHSF, financial support, high street vouchers and discounts. Flexible working hours between 8am - 5pm. Location: This role is based in Telford, offering a fantastic opportunity to work in a vibrant and accessible location. Interested?: If this Content Marketing Manager role sounds like the perfect fit for your skills and ambitions, don't wait! Apply now to join a company where your creativity and expertise will drive success and innovation. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Oct 03, 2025
Full time
Are you a commercially-minded marketer who thrives on developing and delivering targeted, solution-led content strategies? We're looking for a Strategic Content Marketing Manager to join our client's team in Telford, supporting the growth of specific market segments in close collaboration with sales teams. Paying up to £45k with a hybrid set up this is an excellent opportunity for Strategic Content Marketer to manage end to end projects. I am keen to speak to anyone from the following industry sectors - Food, Packaging, Water, Plastics, Pharma, Biotech, Coating, Semi-conductor and Solar. Knoweldge in these industries are key to success within the role. About the Role This is a hands-on, end-to-end role focused on planning, executing, and analysing strategic marketing initiatives for defined target markets. Working alongside sales, you'll develop content that speaks directly to customer pain points and industry challenges - always solution-based, never product-first. You'll be responsible for taking marketing campaigns from conception through to delivery and post-campaign analysis. This is not a highly creative or design-heavy role - it's about strategic messaging, market alignment, and business impact. Key Responsibilities Conduct comprehensive research to understand target markets, customer pain points, and industry trends. Analyse competitors to identify opportunities for differentiation and market positioning. Identify innovative approaches and leverage industry trends. Develop UK-specific marketing strategies aligned with business objectives and global priorities. Create detailed campaign plans tailored to target markets, focused on brand awareness, lead generation and customer engagement. Produce high-quality, impactful marketing content, including articles, emails, white papers, case studies, webinars, trade show booth concepts, press releases, and social media posts. Proactively project manage campaigns to ensure they are executed on time and within budget. Monitor campaign performance and provide actionable insights to optimise future efforts. Work closely with global market coordinators, local sales teams, and marketing operations to ensure strategies and content align. Act as a bridge between local marketing needs and global marketing initiatives. Develop and leverage relations with relevant trade associations and industry groups to amplify content reach. Identify opportunities to attend or contribute content for association-led events, conferences, and webinars. What We're Looking For Proven experience in a B2B marketing or content strategy role, preferably in a solutions-based environment. You will come from one of the following industries - Food, Packaging, Water, Plastics, Pharma, Biotech, Coating, Semi-conductor and Solar. Strong commercial awareness and a customer-first mindset. Excellent communication and copywriting skills, with a clear and concise tone. Ability to manage multiple projects and priorities simultaneously. Comfortable working independently but collaborative in nature - especially with sales and global teams. This is a stand alone role managing projects rather than a team. What's on Offer A salary up to £45k per annum Hybrid working - 2 days in the office and 3 days at home. Supportive and collaborative team environment Opportunities to work on high-impact campaigns in focused market areas Ongoing professional development and training 25 days holiday plus bank holidays Work wear allowance. Pension scheme EAP programme to support mental health Benefits programme via BHSF, financial support, high street vouchers and discounts. Flexible working hours between 8am - 5pm. Location: This role is based in Telford, offering a fantastic opportunity to work in a vibrant and accessible location. Interested?: If this Content Marketing Manager role sounds like the perfect fit for your skills and ambitions, don't wait! Apply now to join a company where your creativity and expertise will drive success and innovation. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Graduate Sales Support Engineer / Technical Sales Support Specialist Telford £30,000-£35,000 (Office Based) Monday-Friday About the Role My Client is seeking a driven and detail-oriented Sales Support Engineer to join our UK Service Sales Team. This role would suit a graduate looking for their first role or an experienced Technical Sales Support person/ Account Manager who has experience selling within engineering/technical environments. In this role, you will be the backbone of the company's sales operations - providing essential support that enables us to deliver excellent service to our customers, streamline processes, and drive profitable growth. You'll work closely with the Head of Service Sales, Operations, Business Development, and Marketing teams to ensure customers receive world-class support and solutions. What We're Looking For Engineering qualification or experience within a similar role for an engineering/technical sales business Experience using Microsoft Office programmes Ideally you will have experience using a CRM Strong analytical and organisational skills with a keen eye for detail. Ability to work collaboratively across multiple teams and departments. A proactive mindset with the ability to spot opportunities and drive improvements. Customer-focused with excellent communication skills. Experience in sales support, service sales, or business development is an advantage. Key Responsibilities As a Sales Support Engineer, you will: Develop and maintain individual customer profiles, including business models, values, and trading history. Prepare service history reports and installed base analyses for customer meetings. Monitor installed bases to identify new business opportunities, vessels, and installations. Classify customers and target new business opportunities in both service and new builds. Support sales initiatives to position my Client as the preferred solution in new projects. Collaborate with cross-functional teams (Operations, Market Communication, Technical Advisors, Service Agreements Manager) to deliver service excellence. Gather and structure market intelligence to support business development and growth strategies. Ensure the accuracy and quality of customer data within the CRM system. Contribute to marketing communication planning, research new channels, and benchmark against competitors. Assist in the creation and distribution of brochures, magazines, and customer materials. Monitor customer satisfaction, manage complaints, and support corrective actions. Track account performance and support long-term agreement negotiations. Continuously monitor competitor activities and adapt to new service offerings. What's On Offer The opportunity to be part of a market-leading global business. A dynamic role with exposure to multiple business areas. Professional growth and development opportunities. A collaborative and supportive team culture. Key Words: Technical Support Engineer, Sales Support Engineer, Customer Support Engineer, Graduate Engineer, Sales Support Specialist, Service Sales Executive, Sales Support & Market Intelligence Engineer, Customer Solutions Support Engineer, Sales Operations & Support Coordinator, Sales Operations Engineer, Technical Sales Support Specialist, Service Sales Analyst , Engineering Sales Coordinator, Business Development Support Engineer IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Sep 25, 2025
Full time
Graduate Sales Support Engineer / Technical Sales Support Specialist Telford £30,000-£35,000 (Office Based) Monday-Friday About the Role My Client is seeking a driven and detail-oriented Sales Support Engineer to join our UK Service Sales Team. This role would suit a graduate looking for their first role or an experienced Technical Sales Support person/ Account Manager who has experience selling within engineering/technical environments. In this role, you will be the backbone of the company's sales operations - providing essential support that enables us to deliver excellent service to our customers, streamline processes, and drive profitable growth. You'll work closely with the Head of Service Sales, Operations, Business Development, and Marketing teams to ensure customers receive world-class support and solutions. What We're Looking For Engineering qualification or experience within a similar role for an engineering/technical sales business Experience using Microsoft Office programmes Ideally you will have experience using a CRM Strong analytical and organisational skills with a keen eye for detail. Ability to work collaboratively across multiple teams and departments. A proactive mindset with the ability to spot opportunities and drive improvements. Customer-focused with excellent communication skills. Experience in sales support, service sales, or business development is an advantage. Key Responsibilities As a Sales Support Engineer, you will: Develop and maintain individual customer profiles, including business models, values, and trading history. Prepare service history reports and installed base analyses for customer meetings. Monitor installed bases to identify new business opportunities, vessels, and installations. Classify customers and target new business opportunities in both service and new builds. Support sales initiatives to position my Client as the preferred solution in new projects. Collaborate with cross-functional teams (Operations, Market Communication, Technical Advisors, Service Agreements Manager) to deliver service excellence. Gather and structure market intelligence to support business development and growth strategies. Ensure the accuracy and quality of customer data within the CRM system. Contribute to marketing communication planning, research new channels, and benchmark against competitors. Assist in the creation and distribution of brochures, magazines, and customer materials. Monitor customer satisfaction, manage complaints, and support corrective actions. Track account performance and support long-term agreement negotiations. Continuously monitor competitor activities and adapt to new service offerings. What's On Offer The opportunity to be part of a market-leading global business. A dynamic role with exposure to multiple business areas. Professional growth and development opportunities. A collaborative and supportive team culture. Key Words: Technical Support Engineer, Sales Support Engineer, Customer Support Engineer, Graduate Engineer, Sales Support Specialist, Service Sales Executive, Sales Support & Market Intelligence Engineer, Customer Solutions Support Engineer, Sales Operations & Support Coordinator, Sales Operations Engineer, Technical Sales Support Specialist, Service Sales Analyst , Engineering Sales Coordinator, Business Development Support Engineer IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
