Role: Senior Partnerships Coordinator Location: Westminster, London. London Scottish House, 95 Horseferry Rd, London SW1P 2DX. Contract: Permanent . Full time 37.5 hours a week. Salary: £29 500 (dependent on experience) Reporting to: Partnerships & Marketing Manager Make a big impact with a dynamic charity transforming young people s lives in London. Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment. We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the built environment sector (over 200+ across London), we connect hundreds of young people each year to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression. We are seeking a highly organised, persuasive, and confident communicator with excellent interpersonal skills and a proven track record of building productive relationships with funders. Comfortable working at pace, you will thrive in a busy environment and play a key role in our successful Partnerships team - managing five-figure corporate accounts, identifying and developing new corporate partnerships, and delivering high-quality marketing. All activity will be focused on achieving our ambitious corporate fundraising targets. What will I be doing? Delivering high-quality relationship management and stewardship, including writing reports and organising seeing is believing events that give funders the opportunity to experience the impact of our work with young people first-hand. Preparing compelling applications for potential corporate partners, including presenting to senior stakeholders where required. Creating and deliver tailored marketing plans for key accounts, including inspiring social media posts and case studies, and bringing our work to life by capturing high-quality photos and videos of CYT in action. Supporting the Partnerships team to organise and deliver high-impact corporate and in-aid fundraising events that inspire existing and prospective corporate funders. What knowledge and experience are we looking for? Proven experience working in a charity fundraising role Demonstrable experience managing and supporting relationships with funders Experience securing new funding, including writing applications and presenting to funders NOTE: prior knowledge of the construction and built environment sector is not an essential requirement of this role. What abilities/skills are we looking for? Highly organised with an ability to pay close attention to detail Ability to work at pace and meet deadlines Exceptional interpersonal and relationship building skills Excellent communication skills including the ability to tailor content to different audience What will I gain? At CYT, every member of the Partnerships team plays an active role in shaping the charity s strategic development and is given significant opportunities for professional growth. You will have the chance to lead and deliver your own projects, shadow different areas of fundraising (including Trusts & Foundations and Major Donors), and engage directly with senior stakeholders, including the CEO and Board. You ll be supported by a warm, collaborative team and enjoy ample opportunity to develop new skills, expand your experience, and progress your career. Benefits include: a minimum of 25 days annual leave (plus an discretionary Day for You ), a 7% employer pension contribution, hybrid working, and the opportunity to take a six-week sabbatical after three years service. You ll also benefit from a supportive Training and Development policy, which actively encourages professional growth and the achievement of relevant qualifications, such as the CIOF Certificate in Fundraising. How do I apply? If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification. We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support. Closing date: 9am on Friday 30th January. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. A second interview may also be required. You can access the Application Form, Job Description and Person Specification for this role directly from this charity jobs recruitment page when you click to apply for the role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
Jan 12, 2026
Full time
Role: Senior Partnerships Coordinator Location: Westminster, London. London Scottish House, 95 Horseferry Rd, London SW1P 2DX. Contract: Permanent . Full time 37.5 hours a week. Salary: £29 500 (dependent on experience) Reporting to: Partnerships & Marketing Manager Make a big impact with a dynamic charity transforming young people s lives in London. Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment. We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the built environment sector (over 200+ across London), we connect hundreds of young people each year to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression. We are seeking a highly organised, persuasive, and confident communicator with excellent interpersonal skills and a proven track record of building productive relationships with funders. Comfortable working at pace, you will thrive in a busy environment and play a key role in our successful Partnerships team - managing five-figure corporate accounts, identifying and developing new corporate partnerships, and delivering high-quality marketing. All activity will be focused on achieving our ambitious corporate fundraising targets. What will I be doing? Delivering high-quality relationship management and stewardship, including writing reports and organising seeing is believing events that give funders the opportunity to experience the impact of our work with young people first-hand. Preparing compelling applications for potential corporate partners, including presenting to senior stakeholders where required. Creating and deliver tailored marketing plans for key accounts, including inspiring social media posts and case studies, and bringing our work to life by capturing high-quality photos and videos of CYT in action. Supporting the Partnerships team to organise and deliver high-impact corporate and in-aid fundraising events that inspire existing and prospective corporate funders. What knowledge and experience are we looking for? Proven experience working in a charity fundraising role Demonstrable experience managing and supporting relationships with funders Experience securing new funding, including writing applications and presenting to funders NOTE: prior knowledge of the construction and built environment sector is not an essential requirement of this role. What abilities/skills are we looking for? Highly organised with an ability to pay close attention to detail Ability to work at pace and meet deadlines Exceptional interpersonal and relationship building skills Excellent communication skills including the ability to tailor content to different audience What will I gain? At CYT, every member of the Partnerships team plays an active role in shaping the charity s strategic development and is given significant opportunities for professional growth. You will have the chance to lead and deliver your own projects, shadow different areas of fundraising (including Trusts & Foundations and Major Donors), and engage directly with senior stakeholders, including the CEO and Board. You ll be supported by a warm, collaborative team and enjoy ample opportunity to develop new skills, expand your experience, and progress your career. Benefits include: a minimum of 25 days annual leave (plus an discretionary Day for You ), a 7% employer pension contribution, hybrid working, and the opportunity to take a six-week sabbatical after three years service. You ll also benefit from a supportive Training and Development policy, which actively encourages professional growth and the achievement of relevant qualifications, such as the CIOF Certificate in Fundraising. How do I apply? If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification. We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support. Closing date: 9am on Friday 30th January. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. A second interview may also be required. You can access the Application Form, Job Description and Person Specification for this role directly from this charity jobs recruitment page when you click to apply for the role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
We are seeking a dedicated Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions to businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery of services and solutions. Monitor client accounts to identify opportunities for upselling or cross-selling. Prepare and present detailed reports on account activity and performance metrics. Resolve client issues promptly and effectively to maintain trust and satisfaction. Collaborate with sales and marketing teams to align strategies with client objectives. Ensure compliance with company policies and industry regulations. Maintain compliance with financial regulations, and review internal controls Recommend system and process improvements Adhoc project work relating to operational efficiencies / enhancements Respond daily to internal and external communication via email or phone Support wider finance tasks as required, and uphold Consumer Duty standards The role requires analytical and communication skills to bridge the gap between finance and non-finance teams. Profile Have strong interpersonal and communication skills both written and verbally Have proven experience in a similar role Be versatile and flexible to adapt to new tasks Be a proven multi-tasker, with problem solving and analytical skills Have excellent attention and knowledge would be beneficial: Knowledge of the Collections & Recoveries Industry Understanding of Data Protection legislation and requirements of standard ISO27001 Job Offer Permanent position located in Weybridge. Comprehensive benefits package to support your well-being. Opportunity to work within the innovative Technology & Telecoms sector. Collaborative work environment with a focus on professional growth.
Jan 12, 2026
Full time
We are seeking a dedicated Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions to businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery of services and solutions. Monitor client accounts to identify opportunities for upselling or cross-selling. Prepare and present detailed reports on account activity and performance metrics. Resolve client issues promptly and effectively to maintain trust and satisfaction. Collaborate with sales and marketing teams to align strategies with client objectives. Ensure compliance with company policies and industry regulations. Maintain compliance with financial regulations, and review internal controls Recommend system and process improvements Adhoc project work relating to operational efficiencies / enhancements Respond daily to internal and external communication via email or phone Support wider finance tasks as required, and uphold Consumer Duty standards The role requires analytical and communication skills to bridge the gap between finance and non-finance teams. Profile Have strong interpersonal and communication skills both written and verbally Have proven experience in a similar role Be versatile and flexible to adapt to new tasks Be a proven multi-tasker, with problem solving and analytical skills Have excellent attention and knowledge would be beneficial: Knowledge of the Collections & Recoveries Industry Understanding of Data Protection legislation and requirements of standard ISO27001 Job Offer Permanent position located in Weybridge. Comprehensive benefits package to support your well-being. Opportunity to work within the innovative Technology & Telecoms sector. Collaborative work environment with a focus on professional growth.
Customer Service Executive 29,000pa, NN17 4AN, 33 days leave, 9am - 5pm M-F, Healthcare, Life Insurance, Parking, Training, Permanent, Immediate Start Due to continued success a brand new opportunity has arisen to join a head office location of a niche specialist machinery supplier as a Customer Service Executive to expand their commercial team. You will working directly with the Contracts & Business Development Manager, working closely with the wider commercial team daily: Costing/preparing, distributing and following up quotation to existing and prospect customers, ensuring all data is correct and present in CRM system Provide excellent customer services, by effectively and efficiently managing question and queries Processing quotation to contract on CRM system Managing annual renewal schedules, reaching out to customers to alert them of renewal requirement Collating and analysing data from CRM system for weekly and monthly reports Supporting and assisting Contracts & BDM with marketing projects All administration duties related to the role, providing adhoc administration support to other areas of the business when required We would expect the successful Customer Service Executive to be able to demonstrate a good working knowledge of databases/CRM systems and Microsoft office including Excel, be an excellent communicator and have a friendly and confident telephone manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within customer account administrator, account manager or an sales support administrator position, from a manufacturing or engineering environment (if you have worked with a company in which they supply into the NHS this would be advantageous). You will be joining the Corby Head Office of a company that has been established for over 20 years, and has an enviable reputation in their specialist field. Working directly with the operations team, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality machinery and service, and are keen to recruit a Customer Service Executive who strives to offer the same. 33 days paid holiday per year Salary Permanent Immediate start Healthcare and Life Insurance Pension Monday to Friday 9am till 5pm Friendly team environment Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Jan 12, 2026
Full time
Customer Service Executive 29,000pa, NN17 4AN, 33 days leave, 9am - 5pm M-F, Healthcare, Life Insurance, Parking, Training, Permanent, Immediate Start Due to continued success a brand new opportunity has arisen to join a head office location of a niche specialist machinery supplier as a Customer Service Executive to expand their commercial team. You will working directly with the Contracts & Business Development Manager, working closely with the wider commercial team daily: Costing/preparing, distributing and following up quotation to existing and prospect customers, ensuring all data is correct and present in CRM system Provide excellent customer services, by effectively and efficiently managing question and queries Processing quotation to contract on CRM system Managing annual renewal schedules, reaching out to customers to alert them of renewal requirement Collating and analysing data from CRM system for weekly and monthly reports Supporting and assisting Contracts & BDM with marketing projects All administration duties related to the role, providing adhoc administration support to other areas of the business when required We would expect the successful Customer Service Executive to be able to demonstrate a good working knowledge of databases/CRM systems and Microsoft office including Excel, be an excellent communicator and have a friendly and confident telephone manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within customer account administrator, account manager or an sales support administrator position, from a manufacturing or engineering environment (if you have worked with a company in which they supply into the NHS this would be advantageous). You will be joining the Corby Head Office of a company that has been established for over 20 years, and has an enviable reputation in their specialist field. Working directly with the operations team, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality machinery and service, and are keen to recruit a Customer Service Executive who strives to offer the same. 33 days paid holiday per year Salary Permanent Immediate start Healthcare and Life Insurance Pension Monday to Friday 9am till 5pm Friendly team environment Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for: Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; Our award-winning Learning & Engagement projects that engage over 15,000 people annually; Our talent development programme through which we help improve representation in the talent pipeline; Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences. This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100. Key Responsibilities and Tasks The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks: 1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on: Identification and cultivation: Producing lists of prospects to share with the Development Board, via the Director of Development. Identifying opportunities for cultivation at projects, events and concerts. Application development: Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager. Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible. Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia s work. Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids. Stewarding Ensuring timely report development and submission, to maximise re-application rates. Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online. Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management. 2 Ensuring efficient administration of Trusts and Foundations fundraising, including: Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws. Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker. Accurate records of all correspondence held in SharePoint. Other tasks include Representing the Philharmonia externally when required. Undertaking any other duties reasonably required by the Philharmonia. Skills Essential: A passion for the arts and belief in their ability to have a positive transformative effect on people s lives. An enthusiasm for fundraising. A strong work ethic. Excellent writing skills with the ability to form a persuasive case. Experience in writing fundraising communications. Experience of working within a team in a collaborative and supportive manner. Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra s circle of supporters and senior volunteers. Commitment to the mission, vision and values of the Philharmonia. Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator). Credible experience using a CRM system to record and report on moves management. High-level of IT literacy, including the Microsoft 365 suite. Desirable: Knowledge of the Philharmonia and its work. Proficiency in fundraising databases.
Jan 12, 2026
Full time
The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for: Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; Our award-winning Learning & Engagement projects that engage over 15,000 people annually; Our talent development programme through which we help improve representation in the talent pipeline; Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences. This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100. Key Responsibilities and Tasks The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks: 1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on: Identification and cultivation: Producing lists of prospects to share with the Development Board, via the Director of Development. Identifying opportunities for cultivation at projects, events and concerts. Application development: Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager. Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible. Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia s work. Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids. Stewarding Ensuring timely report development and submission, to maximise re-application rates. Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online. Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management. 2 Ensuring efficient administration of Trusts and Foundations fundraising, including: Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws. Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker. Accurate records of all correspondence held in SharePoint. Other tasks include Representing the Philharmonia externally when required. Undertaking any other duties reasonably required by the Philharmonia. Skills Essential: A passion for the arts and belief in their ability to have a positive transformative effect on people s lives. An enthusiasm for fundraising. A strong work ethic. Excellent writing skills with the ability to form a persuasive case. Experience in writing fundraising communications. Experience of working within a team in a collaborative and supportive manner. Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra s circle of supporters and senior volunteers. Commitment to the mission, vision and values of the Philharmonia. Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator). Credible experience using a CRM system to record and report on moves management. High-level of IT literacy, including the Microsoft 365 suite. Desirable: Knowledge of the Philharmonia and its work. Proficiency in fundraising databases.
The Health and Safety Partnership Limited
Gloucester, Gloucestershire
Associate Director - Building Risk and Compliance is required to join a construction engineering company. This is an excellent opportunity to play a key role in delivering high-quality services in Building Regulations and Compliance. You will lead and manage local resources efficiently, ensuring projects meet the highest standards while driving operational excellence. This role offers the chance to make a tangible impact, work on complex and rewarding projects and develop your leadership within a respected and innovative team. This is a hybrid role, combining remote working with time spent in the company office. Candidates must therefore live within a commutable distance of one of the company offices, which are located across England. The role includes but is not limited to, the following responsibilities: Managing Building Regulations and Compliance Consultancy Projects for Non HRB s. Contributing to the achievement of company-wide and regional financial objectives. Participating in interviews for new staff as appropriate. Supporting, supervising, training, and guiding teams. Undertaking staff appraisals. Responsibility for the operational control of the customer base of an allocated team. Developing business opportunities and marketing the services offered by the company. To maintain full knowledge of all relevant legislation and ensure procedures are updated accordingly. Managing and maintaining a portfolio of projects. Ensuring all new commissions and plans comply with Building Regulations and associated statutory legislation. Maintaining accurate records. Qualifications Full member of RICS or CABE or equivalent CSCS Card Experience 10 years relevant experience Managerial experience and experience undertaking building control on complex buildings. The role offers a salary of £75k £80k plus a 5% bonus, car allowance and more.
Jan 12, 2026
Full time
Associate Director - Building Risk and Compliance is required to join a construction engineering company. This is an excellent opportunity to play a key role in delivering high-quality services in Building Regulations and Compliance. You will lead and manage local resources efficiently, ensuring projects meet the highest standards while driving operational excellence. This role offers the chance to make a tangible impact, work on complex and rewarding projects and develop your leadership within a respected and innovative team. This is a hybrid role, combining remote working with time spent in the company office. Candidates must therefore live within a commutable distance of one of the company offices, which are located across England. The role includes but is not limited to, the following responsibilities: Managing Building Regulations and Compliance Consultancy Projects for Non HRB s. Contributing to the achievement of company-wide and regional financial objectives. Participating in interviews for new staff as appropriate. Supporting, supervising, training, and guiding teams. Undertaking staff appraisals. Responsibility for the operational control of the customer base of an allocated team. Developing business opportunities and marketing the services offered by the company. To maintain full knowledge of all relevant legislation and ensure procedures are updated accordingly. Managing and maintaining a portfolio of projects. Ensuring all new commissions and plans comply with Building Regulations and associated statutory legislation. Maintaining accurate records. Qualifications Full member of RICS or CABE or equivalent CSCS Card Experience 10 years relevant experience Managerial experience and experience undertaking building control on complex buildings. The role offers a salary of £75k £80k plus a 5% bonus, car allowance and more.
Merrifield Consultants is delighted to work with The Ben Kinsella Trust to find their new Head of Fundraising and Communications. You will join the senior leadership team, and lead the development and delivery of a systematic, data-driven and project-managed approach to fundraising and communications, driving sustainable income growth while raising the charity's profile, reach and influence. Job Title: Head of Fundraising and Communications Organisation: The Ben Kinsella Trust Salary: 45,000 Location: Hybrid - home-based with regular attendance at the London exhibition locations (Attendance will vary flexibly between 1-5 days per week depending on business need. Fixed homeworking days are not available.) Contract: Permanent Hours: 35 hours per week Reporting to: Chief Executive Officer Direct reports: Fundraising Manager, Senior Campaigns Manager Indirect report: Communications Officer The Ben Kinsella Trust is a leading charity working to prevent knife crime and serious youth violence. Through powerful education programmes and campaigning, they reach thousands of young people each year, equipping them with the knowledge, confidence and skills to make safer choices. Key Responsibilities Fundraising Provide strategic leadership for all fundraising activity, ensuring a systematic and dependable approach to income generation. Develop and deliver a long-term fundraising strategy to support sustainable growth and diversification across grants and trusts, corporate partnerships, major donors, individual giving and community fundraising. Build and manage relationships with key funders and donors, working closely with the CEO and Fundraising Manager to cultivate and steward major partnerships. Senior Leadership Team Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making and culture. Introduce and refine systems, processes and workflows to improve efficiency and collaboration across teams. Communications and Marketing Develop and implement an external communications strategy aligned with the charity's mission and priorities. Shape and oversee the organisation's external narrative, ensuring storytelling is compelling, consistent and impact-led. Skills and Experience Significant experience in a senior fundraising role, with a strong track record of developing and delivering successful multi-stream income strategies. Experience overseeing complex, high-value fundraising applications and partnerships across trusts and foundations, corporates, major donors and public-facing campaigns. Proven leadership and people management experience, with the ability to motivate, support and develop others. Excellent written communication and editing skills, with the ability to produce clear, persuasive and accessible content. A strong storyteller, able to translate data and impact into narratives that inspire support. Strategic thinking skills, with the ability to turn organisational priorities into deliverable plans. This role is perfect for an experienced Trusts Fundraiser with experience in other income streams, and has had strategic input. To find out more and apply for the role, please contact Stuart Milliner at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Jan 12, 2026
Full time
Merrifield Consultants is delighted to work with The Ben Kinsella Trust to find their new Head of Fundraising and Communications. You will join the senior leadership team, and lead the development and delivery of a systematic, data-driven and project-managed approach to fundraising and communications, driving sustainable income growth while raising the charity's profile, reach and influence. Job Title: Head of Fundraising and Communications Organisation: The Ben Kinsella Trust Salary: 45,000 Location: Hybrid - home-based with regular attendance at the London exhibition locations (Attendance will vary flexibly between 1-5 days per week depending on business need. Fixed homeworking days are not available.) Contract: Permanent Hours: 35 hours per week Reporting to: Chief Executive Officer Direct reports: Fundraising Manager, Senior Campaigns Manager Indirect report: Communications Officer The Ben Kinsella Trust is a leading charity working to prevent knife crime and serious youth violence. Through powerful education programmes and campaigning, they reach thousands of young people each year, equipping them with the knowledge, confidence and skills to make safer choices. Key Responsibilities Fundraising Provide strategic leadership for all fundraising activity, ensuring a systematic and dependable approach to income generation. Develop and deliver a long-term fundraising strategy to support sustainable growth and diversification across grants and trusts, corporate partnerships, major donors, individual giving and community fundraising. Build and manage relationships with key funders and donors, working closely with the CEO and Fundraising Manager to cultivate and steward major partnerships. Senior Leadership Team Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making and culture. Introduce and refine systems, processes and workflows to improve efficiency and collaboration across teams. Communications and Marketing Develop and implement an external communications strategy aligned with the charity's mission and priorities. Shape and oversee the organisation's external narrative, ensuring storytelling is compelling, consistent and impact-led. Skills and Experience Significant experience in a senior fundraising role, with a strong track record of developing and delivering successful multi-stream income strategies. Experience overseeing complex, high-value fundraising applications and partnerships across trusts and foundations, corporates, major donors and public-facing campaigns. Proven leadership and people management experience, with the ability to motivate, support and develop others. Excellent written communication and editing skills, with the ability to produce clear, persuasive and accessible content. A strong storyteller, able to translate data and impact into narratives that inspire support. Strategic thinking skills, with the ability to turn organisational priorities into deliverable plans. This role is perfect for an experienced Trusts Fundraiser with experience in other income streams, and has had strategic input. To find out more and apply for the role, please contact Stuart Milliner at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Talent Acquisition Partner - Next Gen The Talent Acquisition Partner Next Gen, is responsible for designing and implementing the attraction and selection process for the Intern, Graduate and Apprentice Programmes, ensuring a diverse, equitable and inclusive recruitment process across CBRE GWS Business lines. This role will have direct responsibility for the apprenticeship programme. Reporting to the Talent Acquisition Lead and working with a flexible structure alongside Talent Acquisition (TA), Learning and Talent Management(L&TM), TA Marketing and the wider Next Gen teams to deliver recruitment activity and a seamless candidate experience across CBRE GWS. What You'll Do Responsible for strategic approach to next generation TA Managing relationships with a broad range of stakeholders internally (Technical Directors, leadership, L&TM, business etc) / externally (Universities, schools, charity partnerships, and societies) & partners for apprenticeship schemes Advertising, sourcing & screening for UK technical apprenticeship scheme for all GWS business lines Promoting CBRE GWS as an employer of choice for Next Gen including internally /externally and through creating / updating collateral that empowers the business to also promote this e.g., Hiring Manager toolkit Acting as SME / point of contact for TA on Next Gen recruiting for example educating & sharing clearly defined recruitment & selection process for grad / intern / apprentice schemes to TA / business both in & outside of UK; owning & clearly communicating UK Next Generation recruitment timelines etc Providing data & insights on Next Gen hiring including DEI objectives & ensuring those objectives are met Collaborating closely with the business, L&TM, business line dedicated TA teams to ensure a world class approach to Next Generation hiring which enables our business to thrive Design and overseeing of Assessment Centre assessments, designing scoring matrix, running assessor briefing and wash up sessions. Lead on assessment centres, act as a point of contact for internal stakeholders to advise on recruitment strategy Work closely with C&C steerco, EBRG's and diversity communities' team to ensure we are building diverse talent pipelines from school through to university Act as the candidate's liaison throughout the hiring process ensuring a positive experience and high retention rate. Working in collaboration with other members of the Talent Acquisition and People team to ensure the delivery of high-quality recruits against requirements from diverse pools of candidates Promotes CBRE employer brand initiatives to attract diverse talent, actively participating across the TA team ensuring best practice is shared and implemented Update Avature (ATS) and other reporting systems to enable weekly and monthly TA activity reports Support charity partners, C&C Partnerships, and third-party suppliers to enhance the Next Gen recruitment process and support the C&C targets. Support Next Gen recruitment activity across EMEA, liaising with international TA partners and People leads to identify hiring needs, eligibility criteria and target schools. Engage with target schools, Universities, and charities to run in house workshops, CV skills sessions, presentations etc to promote CBRE GWS and attract talent into the Next Gen Schemes. Support L&TM with hosting induction programmes for intern, apprentices, and graduates into the business. Ensure the team support the graduates and apprentices through a range of professional qualifications What You'll Need Recruitment experience within Next Gen (apprentices, graduates & Interns) Experienced in the use of resourcing technologies and social networking to build candidate/talent pools A passion for Diversity Equity and Inclusion in all approaches Recruitment technology - ATS expertise, varied search and sourcing methods, LinkedIn, talent pooling and market mapping Excellent MS Office Skills. Thrives on working in a fast moving, creative, flexible environment Excellent stakeholder management & business partnering skills, working with senior leaders, communities' partnerships and training suppliers Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Jan 12, 2026
Full time
Talent Acquisition Partner - Next Gen The Talent Acquisition Partner Next Gen, is responsible for designing and implementing the attraction and selection process for the Intern, Graduate and Apprentice Programmes, ensuring a diverse, equitable and inclusive recruitment process across CBRE GWS Business lines. This role will have direct responsibility for the apprenticeship programme. Reporting to the Talent Acquisition Lead and working with a flexible structure alongside Talent Acquisition (TA), Learning and Talent Management(L&TM), TA Marketing and the wider Next Gen teams to deliver recruitment activity and a seamless candidate experience across CBRE GWS. What You'll Do Responsible for strategic approach to next generation TA Managing relationships with a broad range of stakeholders internally (Technical Directors, leadership, L&TM, business etc) / externally (Universities, schools, charity partnerships, and societies) & partners for apprenticeship schemes Advertising, sourcing & screening for UK technical apprenticeship scheme for all GWS business lines Promoting CBRE GWS as an employer of choice for Next Gen including internally /externally and through creating / updating collateral that empowers the business to also promote this e.g., Hiring Manager toolkit Acting as SME / point of contact for TA on Next Gen recruiting for example educating & sharing clearly defined recruitment & selection process for grad / intern / apprentice schemes to TA / business both in & outside of UK; owning & clearly communicating UK Next Generation recruitment timelines etc Providing data & insights on Next Gen hiring including DEI objectives & ensuring those objectives are met Collaborating closely with the business, L&TM, business line dedicated TA teams to ensure a world class approach to Next Generation hiring which enables our business to thrive Design and overseeing of Assessment Centre assessments, designing scoring matrix, running assessor briefing and wash up sessions. Lead on assessment centres, act as a point of contact for internal stakeholders to advise on recruitment strategy Work closely with C&C steerco, EBRG's and diversity communities' team to ensure we are building diverse talent pipelines from school through to university Act as the candidate's liaison throughout the hiring process ensuring a positive experience and high retention rate. Working in collaboration with other members of the Talent Acquisition and People team to ensure the delivery of high-quality recruits against requirements from diverse pools of candidates Promotes CBRE employer brand initiatives to attract diverse talent, actively participating across the TA team ensuring best practice is shared and implemented Update Avature (ATS) and other reporting systems to enable weekly and monthly TA activity reports Support charity partners, C&C Partnerships, and third-party suppliers to enhance the Next Gen recruitment process and support the C&C targets. Support Next Gen recruitment activity across EMEA, liaising with international TA partners and People leads to identify hiring needs, eligibility criteria and target schools. Engage with target schools, Universities, and charities to run in house workshops, CV skills sessions, presentations etc to promote CBRE GWS and attract talent into the Next Gen Schemes. Support L&TM with hosting induction programmes for intern, apprentices, and graduates into the business. Ensure the team support the graduates and apprentices through a range of professional qualifications What You'll Need Recruitment experience within Next Gen (apprentices, graduates & Interns) Experienced in the use of resourcing technologies and social networking to build candidate/talent pools A passion for Diversity Equity and Inclusion in all approaches Recruitment technology - ATS expertise, varied search and sourcing methods, LinkedIn, talent pooling and market mapping Excellent MS Office Skills. Thrives on working in a fast moving, creative, flexible environment Excellent stakeholder management & business partnering skills, working with senior leaders, communities' partnerships and training suppliers Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
This is an exciting time for Parkinson s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson s community. About the role This exciting opportunity will be in a busy fundraising events team working on a range of 3rd party running, challenge and cycling events across the UK and abroad. You ll be forming strong relationships with our supporters and delivering event experiences from concept to completion. This role will work closely with the 3rd party Events Manager to provide and deliver an excellent supporter experience within our third party sporting events programme. You ll steward exciting supporters and engage new audiences that aim to raise the charity s profile and reach as well as significant income. What you ll do: Plan, manage and deliver 3rd party sporting events in order to achieve agreed income, expenditure and profile targets Work with the 3rd party Events Manager to develop 3rd party sporting events in line with the 3rd party Events Strategy Work with the 3rd party Events Manager to create and manage event budgets ensuring that income and expenditure is kept within agreed limits Ability to benchmark and evaluate the 3rd party sporting events in accordance to the event evaluation 3rd party Events Manager to create and develop stewardship communications across a range of channels What you ll bring: Experience of successfully organising a variety of fundraising events and profile-raising events An understanding and ability to manage financial budgets including managing income and expenditure. Experience of marketing events using online and offline tools Experience of project management including liaising with internal and external stakeholders. Experience of managing own workload effectively, dealing with conflicting priorities and meeting deadlines Knowledge of databases including reporting and analysis This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on 28 January 2026, in person at our London Office. Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Jan 12, 2026
Full time
This is an exciting time for Parkinson s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson s community. About the role This exciting opportunity will be in a busy fundraising events team working on a range of 3rd party running, challenge and cycling events across the UK and abroad. You ll be forming strong relationships with our supporters and delivering event experiences from concept to completion. This role will work closely with the 3rd party Events Manager to provide and deliver an excellent supporter experience within our third party sporting events programme. You ll steward exciting supporters and engage new audiences that aim to raise the charity s profile and reach as well as significant income. What you ll do: Plan, manage and deliver 3rd party sporting events in order to achieve agreed income, expenditure and profile targets Work with the 3rd party Events Manager to develop 3rd party sporting events in line with the 3rd party Events Strategy Work with the 3rd party Events Manager to create and manage event budgets ensuring that income and expenditure is kept within agreed limits Ability to benchmark and evaluate the 3rd party sporting events in accordance to the event evaluation 3rd party Events Manager to create and develop stewardship communications across a range of channels What you ll bring: Experience of successfully organising a variety of fundraising events and profile-raising events An understanding and ability to manage financial budgets including managing income and expenditure. Experience of marketing events using online and offline tools Experience of project management including liaising with internal and external stakeholders. Experience of managing own workload effectively, dealing with conflicting priorities and meeting deadlines Knowledge of databases including reporting and analysis This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on 28 January 2026, in person at our London Office. Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Get Staffed Online Recruitment Limited
Billericay, Essex
Administrator and Marketing Support Are you an experiencedBusiness Office Administrator who loves being the central cog in a business office? Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting? Do you love keeping efficiently busy with lots of varied tasks to complete? Do you want to join an established business and be an important cog in their growth plan? Our client is an Essex based, Building Design Consultants who work mostly in the commercial market with developers and contractors. They are seeking an enthusiastic and proficient Office Administrator to support Administration and Marketing in the business. Someone who is a highly organised individual and IT proficient. Experience of working in an office environment is an advantage. This is an important role and you will be part of a growing team who are focused on getting the business to the next level. Salary and Hours: £25 to £29K subject to experience An office-based role, which is located on the 1st floor 5 days a week; 9am to 5:30pm Benefits They Offer: Annual profit related Bonus scheme Group Life Assurance Employee Assistance Programme (EAP) Bereavement Counselling and Probate Helping Service Group Personal Pension Healthcare insurance Career Growth opportunities Training provided Team events Sick Pay Cover Experience Needed: Previous experience in an administrative or office support role. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with Deltek or similar systems is a plus. Knowledge, Skills and Abilities: Basic marketing support experience (website updates, presentations, event organization) is desirable. Strong organizational and multitasking skills. Good written and verbal communication. Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving Main Duties and Responsibilities General Administration: Manage stationery supplies, office inventory, and janitorial supplies. Organize social events and recurring meetings. Maintain and update the office organogram as new starters arrive. Monitor and respond to the office email inbox and general enquiries. Manage and update templates, checklists, and office documents. Answer the door buzzer and coordinate office maintenance (liaising with cleaners, contractors, etc.). Organize CPD and training bookings, including internal presentations. Support timesheet corrections and basic HR onboarding/inductions for new starters. Quality and Compliance: Assist with document control (FTP site uploads/downloads). Support project documentation (PEP, Gateway Reviews, audits). Help organize and undertake internal audits and compliance paperwork. Marketing Support: Update and maintain website content (liaising with Managers for new material). Regularly update staff CVs and project sheets. Organize and book client events, accommodation, and awards applications. Assist with B2B presentation graphics and standardizing presentation materials. Conduct client research and support cold calling for B2B meetings. Run and update Deltek reports and Excel trackers (training provided). Support data entry and database maintenance. Project and Financial Support: Assist with invoicing, chasing debt, and basic accounting processes. Support bid management (including hard-drive storage and framework bids). Monitor team utilization and support with data correction. Health and Safety Support office health and safety compliance, including audits, risk assessments, and training records. If you want to join an established, privately owned Business and be a catalyst for their future growth, then this is the job for you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. Our client looks forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Jan 12, 2026
Full time
Administrator and Marketing Support Are you an experiencedBusiness Office Administrator who loves being the central cog in a business office? Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting? Do you love keeping efficiently busy with lots of varied tasks to complete? Do you want to join an established business and be an important cog in their growth plan? Our client is an Essex based, Building Design Consultants who work mostly in the commercial market with developers and contractors. They are seeking an enthusiastic and proficient Office Administrator to support Administration and Marketing in the business. Someone who is a highly organised individual and IT proficient. Experience of working in an office environment is an advantage. This is an important role and you will be part of a growing team who are focused on getting the business to the next level. Salary and Hours: £25 to £29K subject to experience An office-based role, which is located on the 1st floor 5 days a week; 9am to 5:30pm Benefits They Offer: Annual profit related Bonus scheme Group Life Assurance Employee Assistance Programme (EAP) Bereavement Counselling and Probate Helping Service Group Personal Pension Healthcare insurance Career Growth opportunities Training provided Team events Sick Pay Cover Experience Needed: Previous experience in an administrative or office support role. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with Deltek or similar systems is a plus. Knowledge, Skills and Abilities: Basic marketing support experience (website updates, presentations, event organization) is desirable. Strong organizational and multitasking skills. Good written and verbal communication. Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving Main Duties and Responsibilities General Administration: Manage stationery supplies, office inventory, and janitorial supplies. Organize social events and recurring meetings. Maintain and update the office organogram as new starters arrive. Monitor and respond to the office email inbox and general enquiries. Manage and update templates, checklists, and office documents. Answer the door buzzer and coordinate office maintenance (liaising with cleaners, contractors, etc.). Organize CPD and training bookings, including internal presentations. Support timesheet corrections and basic HR onboarding/inductions for new starters. Quality and Compliance: Assist with document control (FTP site uploads/downloads). Support project documentation (PEP, Gateway Reviews, audits). Help organize and undertake internal audits and compliance paperwork. Marketing Support: Update and maintain website content (liaising with Managers for new material). Regularly update staff CVs and project sheets. Organize and book client events, accommodation, and awards applications. Assist with B2B presentation graphics and standardizing presentation materials. Conduct client research and support cold calling for B2B meetings. Run and update Deltek reports and Excel trackers (training provided). Support data entry and database maintenance. Project and Financial Support: Assist with invoicing, chasing debt, and basic accounting processes. Support bid management (including hard-drive storage and framework bids). Monitor team utilization and support with data correction. Health and Safety Support office health and safety compliance, including audits, risk assessments, and training records. If you want to join an established, privately owned Business and be a catalyst for their future growth, then this is the job for you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. Our client looks forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Stewardship Development Manager £40,000-£45,000 plus benefits Reports to: Senior Opportunity Development Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 18th January :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: competency-based interview Interview date: Interviews starting week commencing 19th January At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stewardship Development Manager to drive retention and growth across the Relationship Management pipeline by designing and implementing supporter journeys Leading a team of stewardship experts, this role coordinates activities that maximise lifetime value and strengthen supporter commitment to CRUK's vision of beating cancer sooner. What will I be doing? Lead the development and implementation of personalised stewardship aligned to the RM pipeline model, ensuring appropriate service levels across identification, conversion, and retention workstreams. Oversee the development and production of compelling proposals and impact reports that inspire supporters and increase engagement throughout their journey. Drive the planning, management and delivery of cultivation and stewardship activity in collaboration with RM delivery teams to convert prospects and retain supporters. Establish and nurture collaborative relationships across the organisation to ensure delivery of impactful engagement activities that strengthen supporter commitment. Task and line manage stewardship team members, providing clear direction and coaching to deliver stewardship objectives and operational plans. What are we looking for? Demonstrable experience in supporter relationship management and stewardship, with a strong understanding of retention strategies. Evidence of leadership within a team environment through line management or matrix/task management. Experience of coordinating complex stewardship projects working with a variety of stakeholders. Strong understanding of the RM pipeline model and how effective stewardship supports opportunity development throughout the supporter journey. Experience of building and maintaining collaborative and influential relationships with a wide range of stakeholders. Ability to develop and track stewardship performance metrics that demonstrate value and impact. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Jan 12, 2026
Full time
Stewardship Development Manager £40,000-£45,000 plus benefits Reports to: Senior Opportunity Development Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 18th January :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: competency-based interview Interview date: Interviews starting week commencing 19th January At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stewardship Development Manager to drive retention and growth across the Relationship Management pipeline by designing and implementing supporter journeys Leading a team of stewardship experts, this role coordinates activities that maximise lifetime value and strengthen supporter commitment to CRUK's vision of beating cancer sooner. What will I be doing? Lead the development and implementation of personalised stewardship aligned to the RM pipeline model, ensuring appropriate service levels across identification, conversion, and retention workstreams. Oversee the development and production of compelling proposals and impact reports that inspire supporters and increase engagement throughout their journey. Drive the planning, management and delivery of cultivation and stewardship activity in collaboration with RM delivery teams to convert prospects and retain supporters. Establish and nurture collaborative relationships across the organisation to ensure delivery of impactful engagement activities that strengthen supporter commitment. Task and line manage stewardship team members, providing clear direction and coaching to deliver stewardship objectives and operational plans. What are we looking for? Demonstrable experience in supporter relationship management and stewardship, with a strong understanding of retention strategies. Evidence of leadership within a team environment through line management or matrix/task management. Experience of coordinating complex stewardship projects working with a variety of stakeholders. Strong understanding of the RM pipeline model and how effective stewardship supports opportunity development throughout the supporter journey. Experience of building and maintaining collaborative and influential relationships with a wide range of stakeholders. Ability to develop and track stewardship performance metrics that demonstrate value and impact. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jan 12, 2026
Full time
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Direct Marketing Manager, European New Donors Location: London Hiring Range: 46,000-55,000 GBP per year Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution of IFAW s direct mail and face-to-face fundraising for four European markets: Germany, France, UK and The Netherlands. This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals. Role and Responsibilities Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization. Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels. Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals. Conduct in-market research and stay informed on emerging donor acquisition methods and trends. Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies. Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule. Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns. Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives. Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities. Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns. Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements. Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals. Qualifications and Education Requirements 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies Global marketing exposure or international campaign experience is highly desirable Bachelor s degree in marketing, business administration, communications, or a relevant experience preferred At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds. To apply, please submit CV and letter of interest to Careers IFAW
Jan 12, 2026
Full time
Direct Marketing Manager, European New Donors Location: London Hiring Range: 46,000-55,000 GBP per year Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution of IFAW s direct mail and face-to-face fundraising for four European markets: Germany, France, UK and The Netherlands. This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals. Role and Responsibilities Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization. Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels. Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals. Conduct in-market research and stay informed on emerging donor acquisition methods and trends. Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies. Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule. Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns. Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives. Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities. Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns. Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements. Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals. Qualifications and Education Requirements 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies Global marketing exposure or international campaign experience is highly desirable Bachelor s degree in marketing, business administration, communications, or a relevant experience preferred At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds. To apply, please submit CV and letter of interest to Careers IFAW
Salary : £38,000 per year Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Head of Marketing and Communications HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the workable link on our careers website. Your covering letter should outline: Your motivations for applying to this role and what about our mission resonates with you How this role fits into your career plans Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 26th January Second-round interview w/c 2nd February Candidates will be asked to prepare a presentation (10-12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task. Final interview with the CEO ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44's visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people. The role will lead and manage communications across Mission 44's brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives. The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44's mission globally. ROLES AND RESPONSIBILITIES BRAND & FUNDRAISING COMMUNICATIONS (70%) Manage communications across Mission 44's portfolio of brand and corporate partners, serving as the primary contact. Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact. Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives. Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments. Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44's impact. MEDIA RELATIONS (20%) Account manage the day-to-day relationship with Mission 44's media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives. Build and maintain strong relationships with journalists and key media contacts where necessary. Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team. Support crisis communications and reputational risk management as required. Work closely with the founder's brand and communications team on joint high-profile press moments. TALENT ENGAGEMENT (10%) Support talent engagement including strategy development, recruitment and ongoing engagement. Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships. Support key moments where talent can meaningfully amplify Mission 44's mission and impact. Monitor, evaluate and report on talent engagement activity to inform future strategy. ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Experience in the non-profit, social impact, or corporate social responsibility sectors. Proven experience working across communication channels (owned, earned, paid, and shared). Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives. Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences. Ability to build and maintain trusted, long-term relationships with corporate partners and media. Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously. Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies. Confident engaging with high-profile partners, media, and talent - adapting to different situations DESIRABLE Experience working with global or high-profile brands. Experience working with high-profile talent Experience supporting crisis communications and reputational risk management. Background in event communications, stakeholder engagement, or collaborative campaign delivery. PERSONAL QUALITIES Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world Strategic thinker with creative storytelling and problem-solving skills Highly organised and proactive in managing complex projects Collaborative, able to work effectively across teams and with stakeholders Solutions-oriented, with the confidence to propose bold ideas Committed to embedding equity, diversity, and inclusion in all work Resilient with demonstrated ability to work in a fast-paced environment.
Jan 12, 2026
Full time
Salary : £38,000 per year Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Head of Marketing and Communications HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the workable link on our careers website. Your covering letter should outline: Your motivations for applying to this role and what about our mission resonates with you How this role fits into your career plans Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 26th January Second-round interview w/c 2nd February Candidates will be asked to prepare a presentation (10-12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task. Final interview with the CEO ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44's visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people. The role will lead and manage communications across Mission 44's brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives. The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44's mission globally. ROLES AND RESPONSIBILITIES BRAND & FUNDRAISING COMMUNICATIONS (70%) Manage communications across Mission 44's portfolio of brand and corporate partners, serving as the primary contact. Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact. Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives. Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments. Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44's impact. MEDIA RELATIONS (20%) Account manage the day-to-day relationship with Mission 44's media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives. Build and maintain strong relationships with journalists and key media contacts where necessary. Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team. Support crisis communications and reputational risk management as required. Work closely with the founder's brand and communications team on joint high-profile press moments. TALENT ENGAGEMENT (10%) Support talent engagement including strategy development, recruitment and ongoing engagement. Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships. Support key moments where talent can meaningfully amplify Mission 44's mission and impact. Monitor, evaluate and report on talent engagement activity to inform future strategy. ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Experience in the non-profit, social impact, or corporate social responsibility sectors. Proven experience working across communication channels (owned, earned, paid, and shared). Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives. Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences. Ability to build and maintain trusted, long-term relationships with corporate partners and media. Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously. Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies. Confident engaging with high-profile partners, media, and talent - adapting to different situations DESIRABLE Experience working with global or high-profile brands. Experience working with high-profile talent Experience supporting crisis communications and reputational risk management. Background in event communications, stakeholder engagement, or collaborative campaign delivery. PERSONAL QUALITIES Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world Strategic thinker with creative storytelling and problem-solving skills Highly organised and proactive in managing complex projects Collaborative, able to work effectively across teams and with stakeholders Solutions-oriented, with the confidence to propose bold ideas Committed to embedding equity, diversity, and inclusion in all work Resilient with demonstrated ability to work in a fast-paced environment.
About the role The role of Head of Audiences and Communications offers a hugely exciting opportunity for a creative, dynamic and strategic communications and marketing professional to join a young and ambitious charity at a pivotal moment in its evolution. You will be able to develop and deliver creative and compelling multi-channel campaigns to meet objectives including: Raising the profile of the park and its iconic, award-winning indoor and outdoor venues, such as the Crystal Palace Subway, Italian Terraces, and Concert Platform and Crystal Palace Museum as a home for world-class arts, culture and heritage; Broadening access, deepening participation and extending reach with larger and more diverse audiences; Providing a high level of customer service to park visitors, users and the surrounding communities; Supporting income generation as part of the Trust s remit to deliver an innovative new business model to underpin a sustainable and vibrant future for this complex and historic landscape; and Promoting opportunities for local residents to get involved in caring for this unique landscape such as volunteering, membership and philanthropic giving. To help achieve these objectives you will oversee the work of a Content and Marketing Manager to ensure the smooth and efficient delivery of all communications and marketing channels whether digital, press or physical in-park signage. Where you'll be working At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a back garden to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous Dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature. In September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this historic landscape and its unique venues via a 125-year lease from the London Borough of Bromley. We are now working closely with a wide-range of partners to deliver a multi-million-pound regeneration and restoration project that will save the park's globally unique heritage and drive a 35% increase in annual visitor numbers. Job Description and Person Specification For full details of the role, its responsibilities and the person specification please download the application pack. How to apply For more information on how to apply, review the application pack and submit the required documents by the closing date of 10:00 on Monday 26 January 2026. CV Cover letter Equal opportunities form Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
Jan 12, 2026
Full time
About the role The role of Head of Audiences and Communications offers a hugely exciting opportunity for a creative, dynamic and strategic communications and marketing professional to join a young and ambitious charity at a pivotal moment in its evolution. You will be able to develop and deliver creative and compelling multi-channel campaigns to meet objectives including: Raising the profile of the park and its iconic, award-winning indoor and outdoor venues, such as the Crystal Palace Subway, Italian Terraces, and Concert Platform and Crystal Palace Museum as a home for world-class arts, culture and heritage; Broadening access, deepening participation and extending reach with larger and more diverse audiences; Providing a high level of customer service to park visitors, users and the surrounding communities; Supporting income generation as part of the Trust s remit to deliver an innovative new business model to underpin a sustainable and vibrant future for this complex and historic landscape; and Promoting opportunities for local residents to get involved in caring for this unique landscape such as volunteering, membership and philanthropic giving. To help achieve these objectives you will oversee the work of a Content and Marketing Manager to ensure the smooth and efficient delivery of all communications and marketing channels whether digital, press or physical in-park signage. Where you'll be working At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a back garden to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous Dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature. In September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this historic landscape and its unique venues via a 125-year lease from the London Borough of Bromley. We are now working closely with a wide-range of partners to deliver a multi-million-pound regeneration and restoration project that will save the park's globally unique heritage and drive a 35% increase in annual visitor numbers. Job Description and Person Specification For full details of the role, its responsibilities and the person specification please download the application pack. How to apply For more information on how to apply, review the application pack and submit the required documents by the closing date of 10:00 on Monday 26 January 2026. CV Cover letter Equal opportunities form Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Area Sales Manager - Scottish Central Belt Salary: Up to 70,000 + package About the Organisation A leading UK and Ireland-based manufacturer and processor of timber and engineered timber solutions is seeking an Area Sales Manager to support continued growth within the residential construction market. The business supplies high-quality timber frame and structural timber solutions to national and regional house builders and is recognised for its technical expertise, service delivery, and long-term customer partnerships. The Role Reporting to the Head of Group Sales, this is a field-based role covering the Scottish Central Belt . The position focuses on selling timber-based construction products and structural construction solutions into major house builders, working closely with commercial, technical, and operational teams to support projects from early engagement through to delivery. Key Responsibilities Sell a range of timber frame and structural timber solutions to national and regional house builders across the Scottish Central Belt. Develop and manage strong relationships with key decision-makers within major house building accounts. Drive new business opportunities while maintaining and growing an established customer base. Support customers with technical, specification-led sales , ensuring solutions align with build requirements and programmes. Manage key accounts and long-term supply agreements with a consultative, partnership-focused approach. Achieve or exceed annual sales targets and regional growth objectives. Plan and manage territory activity effectively to maximise site visits, meetings, and commercial outcomes. Maintain accurate CRM records, forecasting, and pipeline management in line with the sales process. The Candidate The ideal candidate will have: Proven experience selling construction or structural solutions into the housebuilding sector. Strong understanding of timber frame, structural timber, or off-site construction solutions (highly desirable). A track record of managing and growing key housebuilder accounts. The confidence to engage with stakeholders at all levels, including Commercial Directors, Technical Managers, and Site Teams. A self-motivated, organised approach, comfortable operating autonomously within a regional sales role. A customer-focused mindset with a strong emphasis on service, reliability, and long-term partnerships. Package Salary: Up to 70K (dependent on experience) Competitive benefits package available for the right candidate Contact for more info. This employer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Jan 12, 2026
Full time
Area Sales Manager - Scottish Central Belt Salary: Up to 70,000 + package About the Organisation A leading UK and Ireland-based manufacturer and processor of timber and engineered timber solutions is seeking an Area Sales Manager to support continued growth within the residential construction market. The business supplies high-quality timber frame and structural timber solutions to national and regional house builders and is recognised for its technical expertise, service delivery, and long-term customer partnerships. The Role Reporting to the Head of Group Sales, this is a field-based role covering the Scottish Central Belt . The position focuses on selling timber-based construction products and structural construction solutions into major house builders, working closely with commercial, technical, and operational teams to support projects from early engagement through to delivery. Key Responsibilities Sell a range of timber frame and structural timber solutions to national and regional house builders across the Scottish Central Belt. Develop and manage strong relationships with key decision-makers within major house building accounts. Drive new business opportunities while maintaining and growing an established customer base. Support customers with technical, specification-led sales , ensuring solutions align with build requirements and programmes. Manage key accounts and long-term supply agreements with a consultative, partnership-focused approach. Achieve or exceed annual sales targets and regional growth objectives. Plan and manage territory activity effectively to maximise site visits, meetings, and commercial outcomes. Maintain accurate CRM records, forecasting, and pipeline management in line with the sales process. The Candidate The ideal candidate will have: Proven experience selling construction or structural solutions into the housebuilding sector. Strong understanding of timber frame, structural timber, or off-site construction solutions (highly desirable). A track record of managing and growing key housebuilder accounts. The confidence to engage with stakeholders at all levels, including Commercial Directors, Technical Managers, and Site Teams. A self-motivated, organised approach, comfortable operating autonomously within a regional sales role. A customer-focused mindset with a strong emphasis on service, reliability, and long-term partnerships. Package Salary: Up to 70K (dependent on experience) Competitive benefits package available for the right candidate Contact for more info. This employer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Jan 12, 2026
Full time
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Digital Marketing Manager - B2B Events and Marketing Services Central London Office (Hybrid - 2 days in office) Salary up to £40,000 + Bonus + Benefits Are you a hands-on digital marketer with strong PPC, SEO and optimisation skills, looking for the next step in your marketing career? Do you thrive on experimentation, problem-solving, and advancing digital performance? Ever thought about working in a b2b events business? I'm working with a London based growing events and content business looking for a Digital Marketing Manager to take ownership of cross-channel performance, drive digital transformation, and elevate digital marketing across a portfolio of global B2B events. This role is ideal for a digital marketer currently working in a (b2b) digital or performance marketing agency or b2b event business , ready to step up into a role with more responsibility, ownership and impact. You'll get to work across multiple industries, mentor a Digital Marketing Executive, and have the freedom to test, learn and innovate every day. What You'll Be Doing Taking full ownership of PPC performance across Google, Meta and LinkedIn, improving ROAS and testing new formats. Leading SEO execution: technical improvements, audits, content optimisation and ranking performance. Improving website optimisation and UX across multiple event sites (WordPress/Elementor/ACF). Enhancing cross-channel performance through CRO, landing page optimisation and data-driven targeting. Driving digital transformation projects and embedding new tech, tools and AI workflows. Mentoring a Digital Marketing Exec, guiding campaign setup, QA, and best practice. Reporting on campaign and website performance. What We're Looking For 2-3 years' experience in b2b Digital Marketing - PPC, SEO, CRO and performance marketing (agency or b2b events experience strongly preferred). Confident with GA4, SEMRush, WordPress and ad platform optimisation. A proactive problem-solver who enjoys fixing things, testing ideas and driving improvement. Creative mindset - ability to produce or repurpose content; design/video skills are a bonus , not essential. Strong organisational and project management skills with excellent attention to detail. Comfortable mentoring junior marketers and standardising processes. Why This Role? Work across multiple industries with huge variety in campaigns and audiences. True ownership of digital performance and transformation initiatives. Hybrid working, health insurance, and international travel opportunities. Friendly, collaborative team, with lots of great socials. If you're looking for a step up where you can own performance, innovate boldly and make a visible impact, I'd love to chat. Contact Helen Yarrow at Jackson Barnes Recruitment for more information on this Digital Marketing Manager position or apply via the link. About Jackson Barnes Recruitment: Jackson Barnes Recruitment delivers international recruitment solutions across events, media, and publishing. We recruit for roles from Graduate to MD level, including Delegate Sales, Sponsorship Sales, Conference Production, Event Marketing, and Event Management.
Jan 12, 2026
Full time
Digital Marketing Manager - B2B Events and Marketing Services Central London Office (Hybrid - 2 days in office) Salary up to £40,000 + Bonus + Benefits Are you a hands-on digital marketer with strong PPC, SEO and optimisation skills, looking for the next step in your marketing career? Do you thrive on experimentation, problem-solving, and advancing digital performance? Ever thought about working in a b2b events business? I'm working with a London based growing events and content business looking for a Digital Marketing Manager to take ownership of cross-channel performance, drive digital transformation, and elevate digital marketing across a portfolio of global B2B events. This role is ideal for a digital marketer currently working in a (b2b) digital or performance marketing agency or b2b event business , ready to step up into a role with more responsibility, ownership and impact. You'll get to work across multiple industries, mentor a Digital Marketing Executive, and have the freedom to test, learn and innovate every day. What You'll Be Doing Taking full ownership of PPC performance across Google, Meta and LinkedIn, improving ROAS and testing new formats. Leading SEO execution: technical improvements, audits, content optimisation and ranking performance. Improving website optimisation and UX across multiple event sites (WordPress/Elementor/ACF). Enhancing cross-channel performance through CRO, landing page optimisation and data-driven targeting. Driving digital transformation projects and embedding new tech, tools and AI workflows. Mentoring a Digital Marketing Exec, guiding campaign setup, QA, and best practice. Reporting on campaign and website performance. What We're Looking For 2-3 years' experience in b2b Digital Marketing - PPC, SEO, CRO and performance marketing (agency or b2b events experience strongly preferred). Confident with GA4, SEMRush, WordPress and ad platform optimisation. A proactive problem-solver who enjoys fixing things, testing ideas and driving improvement. Creative mindset - ability to produce or repurpose content; design/video skills are a bonus , not essential. Strong organisational and project management skills with excellent attention to detail. Comfortable mentoring junior marketers and standardising processes. Why This Role? Work across multiple industries with huge variety in campaigns and audiences. True ownership of digital performance and transformation initiatives. Hybrid working, health insurance, and international travel opportunities. Friendly, collaborative team, with lots of great socials. If you're looking for a step up where you can own performance, innovate boldly and make a visible impact, I'd love to chat. Contact Helen Yarrow at Jackson Barnes Recruitment for more information on this Digital Marketing Manager position or apply via the link. About Jackson Barnes Recruitment: Jackson Barnes Recruitment delivers international recruitment solutions across events, media, and publishing. We recruit for roles from Graduate to MD level, including Delegate Sales, Sponsorship Sales, Conference Production, Event Marketing, and Event Management.
Are you a compliance professional with experience of leading teams focusing on AML, KYC and CDD? Can you work in Bristol city centre 2 days a week? Do you have law firm or financial services experience and are you able to commence a 12-18 month fixed term contract in the next month? If the answer to all these questions is yes then we'd be keen to see your cv and speak with you about a fantastic contract that will cover permanent members of staff seconded to a project. This role will start in January and oversee 5 compliance analysts with their day to day responsibilities and escalated queries and support fellow team leaders with process improvements and advice. You'll be someone with strong communication and organisational skills along with having high attention to detail, be extremely organised and have the ability to report on progress with ongoing compliance issues. This is an excellent opportunity to join a fantastic organisation that really values it's people and could potentially become much more longer term. If you're available to start a new role within the next month then please get in touch via application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Jan 12, 2026
Contractor
Are you a compliance professional with experience of leading teams focusing on AML, KYC and CDD? Can you work in Bristol city centre 2 days a week? Do you have law firm or financial services experience and are you able to commence a 12-18 month fixed term contract in the next month? If the answer to all these questions is yes then we'd be keen to see your cv and speak with you about a fantastic contract that will cover permanent members of staff seconded to a project. This role will start in January and oversee 5 compliance analysts with their day to day responsibilities and escalated queries and support fellow team leaders with process improvements and advice. You'll be someone with strong communication and organisational skills along with having high attention to detail, be extremely organised and have the ability to report on progress with ongoing compliance issues. This is an excellent opportunity to join a fantastic organisation that really values it's people and could potentially become much more longer term. If you're available to start a new role within the next month then please get in touch via application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
