Are you ready to make your mark in legal tech on a global stage? We re looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you ll partner with colleagues around the world building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. We re Actionstep. Hey! Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We re looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You ll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you ll drive all UK activity - events, sponsorships, media, and content - working closely with Actionstep s UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position Actionstep as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you re ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we d love to hear from you. This is more than just a marketing role - it s a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 07, 2025
Full time
Are you ready to make your mark in legal tech on a global stage? We re looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you ll partner with colleagues around the world building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. We re Actionstep. Hey! Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We re looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You ll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you ll drive all UK activity - events, sponsorships, media, and content - working closely with Actionstep s UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position Actionstep as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you re ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we d love to hear from you. This is more than just a marketing role - it s a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Ernest Gordon Recruitment Limited
South Croydon, Surrey
UI/UX Designer (Branding/ Online Platform) Croydon (Hybrid - 3 Days in Office, 2 Days Remote) £30,000 - £40,000 + Free Breakfast & Lunch + Flexible Hours + Progression + Training + Social Events + Company Benefits Are you a Designer with a flair for branding, UI/UX, and marketing campaigns who wants to join an award-winning, tech-led start-up offering hybrid working, flexible hours, free breakfast and lunch every day, and clear progression opportunities all the way to senior or management level as the company continues its rapid growth in the urban mobility space? Do you want the opportunity to join a fun, innovative, and fast-growing parking technology business that's transforming how cities move? This is a company recognised as one of Deloitte's Top 50 Fastest Growing Tech Companies in the UK, with major VC investment and huge growth ambitions. You'll be part of a close-knit, social team that enjoys regular events, free meals, and have the chance to make your mark in the industry. On offer is a fantastic opening to work on cutting-edge projects that shape how a leading brand is seen by the world. With a flexible culture, hybrid working, and a focus on collaboration, this is the perfect place to take ownership of creative projects while enjoying genuine work-life balance. In the role you will take charge of branding and creative design across both digital and print, supporting marketing campaigns, social media, and client communications. You'll also collaborate closely with product teams to design UI/UX elements, ensuring consistency across platforms and helping to bring innovation to life. With freedom to inject your ideas into campaigns, visuals, and product design, this role gives you a real chance to influence how the business is perceived as it scales further. This role would suit a Designer with a flair for branding, UI/UX, and marketing campaigns who wants to join an award-winning, tech-led start-up offering hybrid working, flexible hours, free breakfast and lunch every day, and clear progression opportunities all the way to senior or management level as the company continues its rapid growth in the urban mobility space. The Role Develop branding, visual identity, and creative assets across digital and print Collaborate with product and marketing teams on UI/UX and campaign design Play a key role in shaping how the brand is presented to the world The Person Experience in design, with a strong portfolio Skilled in Adobe Creative Suite, Figma, Canva, and ideally motion/animation tools and UI/UX Based in Croydon or easily commutable to Reference Number: BBBH21734 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 07, 2025
Full time
UI/UX Designer (Branding/ Online Platform) Croydon (Hybrid - 3 Days in Office, 2 Days Remote) £30,000 - £40,000 + Free Breakfast & Lunch + Flexible Hours + Progression + Training + Social Events + Company Benefits Are you a Designer with a flair for branding, UI/UX, and marketing campaigns who wants to join an award-winning, tech-led start-up offering hybrid working, flexible hours, free breakfast and lunch every day, and clear progression opportunities all the way to senior or management level as the company continues its rapid growth in the urban mobility space? Do you want the opportunity to join a fun, innovative, and fast-growing parking technology business that's transforming how cities move? This is a company recognised as one of Deloitte's Top 50 Fastest Growing Tech Companies in the UK, with major VC investment and huge growth ambitions. You'll be part of a close-knit, social team that enjoys regular events, free meals, and have the chance to make your mark in the industry. On offer is a fantastic opening to work on cutting-edge projects that shape how a leading brand is seen by the world. With a flexible culture, hybrid working, and a focus on collaboration, this is the perfect place to take ownership of creative projects while enjoying genuine work-life balance. In the role you will take charge of branding and creative design across both digital and print, supporting marketing campaigns, social media, and client communications. You'll also collaborate closely with product teams to design UI/UX elements, ensuring consistency across platforms and helping to bring innovation to life. With freedom to inject your ideas into campaigns, visuals, and product design, this role gives you a real chance to influence how the business is perceived as it scales further. This role would suit a Designer with a flair for branding, UI/UX, and marketing campaigns who wants to join an award-winning, tech-led start-up offering hybrid working, flexible hours, free breakfast and lunch every day, and clear progression opportunities all the way to senior or management level as the company continues its rapid growth in the urban mobility space. The Role Develop branding, visual identity, and creative assets across digital and print Collaborate with product and marketing teams on UI/UX and campaign design Play a key role in shaping how the brand is presented to the world The Person Experience in design, with a strong portfolio Skilled in Adobe Creative Suite, Figma, Canva, and ideally motion/animation tools and UI/UX Based in Croydon or easily commutable to Reference Number: BBBH21734 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Hey thanks for stopping by! If you re reading this, you re probably ready to take the next step in your tech product marketing career - a fresh opportunity to shape go-to-market strategies, create impactful content, and drive product success. We re an award-winning, innovative technology company with a strong people-first culture that values creativity, collaboration, and wellbeing. After recent investment and a raft of new products we re ready to welcome a talented Product Marketing Specialist to the team who s eager to make their mark and help showcase our products to the world. If this sounds like the kind of challenge you ve been waiting for, we d love to hear from you. The Role at a Glance: Senior Product Marketing Executive / Product Marketing Specialist Uxbridge, West London HQ / Hybrid Working - Minimum of 4 days a month in the office £40,000 - £55,000 Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Product Marketing Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Experience: Developing compelling sales and marketing assets. Delivering benefit-led propositions. Gathering market intelligence to support product innovation. Your Skills: Cloud SaaS solutions. Product Marketing experience. Commercial Awareness. The Role: As a Product Marketing Specialist at Tollring, you'll be at the heart of shaping our commercial success. You'll craft irresistible sales and marketing assets, create bold, benefit-driven propositions, and uncover powerful market insights that fuel innovation. Working closely with teams across the business, as well as partners and customers, you'll drive product adoption, spark customer excitement, and help unlock new revenue opportunities. Your Responsibilities: • Develop standout sales tools and engaging onboarding materials. • Deliver persuasive, benefit-driven pitches to partners and prospects, in-person and online. • Craft impactful, customer-focused content that drives campaigns and lead generation. • Tailor materials for key industry verticals to maximise relevance and appeal. • Capture and share market and competitor insights to shape strategy. • Lead user testing and gather product feedback from teams and customers. • Measure and report on activity impact with clear metrics and monthly updates. Who we are: We are Tollring, a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation + Websites + Campaigns + Projects + Videos + Social media channels About You: • Degree educated or equivalent professional experience. • 3+ years experience with Cloud SaaS solutions • Strong understanding of marketing principles with commercial awareness • Genuine interest in technology to support detailed product knowledge • Excellent verbal and written communication skills • Ability to take ownership, work independently, and collaborate within a team • Skilled at translating technical features into customer-focused benefits and propositions • Highly efficient, organised, and able to meet deadlines • Exceptional attention to detail Nice to have: • Degree in marketing or computer science • Knowledge of Cloud Unified Communications / Contact Centre solutions • Proven track record in creating demand generation content and sales resources • Experience in roles requiring deep understanding of complex products • Confident in delivering benefits-led presentations and webinars • Ability to drive initiatives and resolve issues to successful outcomes • Experience developing industry-specific propositions Other platforms you might be proficient in: + Microsoft Office 365 e.g. Word, Excel, PowerPoint, Outlook, Teams. + Adobe InDesign + Zoho CRM Ready to bring bold ideas to life and make a real impact in a fast-growing tech company? At Tollring, your voice won t just be heard - it ll shape the future of our products and how the world sees them. If you re driven by data, storytelling, and smart strategy and want your next move to actually mean something then let s talk. Apply now and be part of a brand that s as ambitious as you are. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you.
Oct 07, 2025
Full time
Hey thanks for stopping by! If you re reading this, you re probably ready to take the next step in your tech product marketing career - a fresh opportunity to shape go-to-market strategies, create impactful content, and drive product success. We re an award-winning, innovative technology company with a strong people-first culture that values creativity, collaboration, and wellbeing. After recent investment and a raft of new products we re ready to welcome a talented Product Marketing Specialist to the team who s eager to make their mark and help showcase our products to the world. If this sounds like the kind of challenge you ve been waiting for, we d love to hear from you. The Role at a Glance: Senior Product Marketing Executive / Product Marketing Specialist Uxbridge, West London HQ / Hybrid Working - Minimum of 4 days a month in the office £40,000 - £55,000 Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Product Marketing Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Experience: Developing compelling sales and marketing assets. Delivering benefit-led propositions. Gathering market intelligence to support product innovation. Your Skills: Cloud SaaS solutions. Product Marketing experience. Commercial Awareness. The Role: As a Product Marketing Specialist at Tollring, you'll be at the heart of shaping our commercial success. You'll craft irresistible sales and marketing assets, create bold, benefit-driven propositions, and uncover powerful market insights that fuel innovation. Working closely with teams across the business, as well as partners and customers, you'll drive product adoption, spark customer excitement, and help unlock new revenue opportunities. Your Responsibilities: • Develop standout sales tools and engaging onboarding materials. • Deliver persuasive, benefit-driven pitches to partners and prospects, in-person and online. • Craft impactful, customer-focused content that drives campaigns and lead generation. • Tailor materials for key industry verticals to maximise relevance and appeal. • Capture and share market and competitor insights to shape strategy. • Lead user testing and gather product feedback from teams and customers. • Measure and report on activity impact with clear metrics and monthly updates. Who we are: We are Tollring, a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation + Websites + Campaigns + Projects + Videos + Social media channels About You: • Degree educated or equivalent professional experience. • 3+ years experience with Cloud SaaS solutions • Strong understanding of marketing principles with commercial awareness • Genuine interest in technology to support detailed product knowledge • Excellent verbal and written communication skills • Ability to take ownership, work independently, and collaborate within a team • Skilled at translating technical features into customer-focused benefits and propositions • Highly efficient, organised, and able to meet deadlines • Exceptional attention to detail Nice to have: • Degree in marketing or computer science • Knowledge of Cloud Unified Communications / Contact Centre solutions • Proven track record in creating demand generation content and sales resources • Experience in roles requiring deep understanding of complex products • Confident in delivering benefits-led presentations and webinars • Ability to drive initiatives and resolve issues to successful outcomes • Experience developing industry-specific propositions Other platforms you might be proficient in: + Microsoft Office 365 e.g. Word, Excel, PowerPoint, Outlook, Teams. + Adobe InDesign + Zoho CRM Ready to bring bold ideas to life and make a real impact in a fast-growing tech company? At Tollring, your voice won t just be heard - it ll shape the future of our products and how the world sees them. If you re driven by data, storytelling, and smart strategy and want your next move to actually mean something then let s talk. Apply now and be part of a brand that s as ambitious as you are. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 07, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you ready to make your mark in legal tech on a global stage? We're looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you'll partner with colleagues around the world-building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. Hey! We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We're looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You'll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you'll drive all UK activity - events, sponsorships, media, and content - working closely with our UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position us as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we'd love to hear from you. This is more than just a marketing role - it's a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 04, 2025
Full time
Are you ready to make your mark in legal tech on a global stage? We're looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you'll partner with colleagues around the world-building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. Hey! We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We're looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You'll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you'll drive all UK activity - events, sponsorships, media, and content - working closely with our UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position us as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we'd love to hear from you. This is more than just a marketing role - it's a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 01, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
