Deputy Divisional Director of Operations The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high-quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system. The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The postholder is responsible for providing day-to-day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans. Key duties include overseeing demand and capacity planning, managing operational escalation, leading service improvement and transformation initiatives, supporting digital and pathway redesign, and contributing to Divisional and Trust-wide performance management. The role also includes participation in the senior manager on-call rota, leading responses to site pressures and major incidents, and representing the Trust at internal and external meetings when required. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. Strategic & Business Planning a) Developing and leading clear service visions and strategic plans for the Directorate in considering all relevant Departments and Services, which are set within the context of the wider Divisional plan and overall direction of the Trust. b) Develop the annual Directorates Business Plan in conjunction with the Departments and Service level teams. c) Ensuring that the Directorates Senior Management team focuses on the most critical areas; these include the development of key staff groups, processes to facilitate the ongoing achievement of access targets (including the RTT and cancer targets), and efficiency improvements to enable the Directorate to achieve its financial obligations. 2. Operational Management a) Lead responsibility with the Directorate for the development of the Business Plan and monitoring progress. b) Lead responsibility for Department/ Service level viability which will include the implementation of the Business Plan and progress monitoring. c) Responsible for all aspects of the operational management of the Directorate. d) Ensure the delivery of all performance targets contained in the Business Plan including waiting lists, finance and CQC standards, analysis of highly complex, multi- stranded data in order to shape interventions/ address shortfalls in performance. e) Responsible for dealing with and responding to complaints, in line with local protocols. f) Lead a range of service improvement projects across the Directorate to deliver improvements in the efficiency and effectiveness of services. g) Ensure that clinical and support processes are mapped, bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement. h) Workforce plans in place that ensure the efficient and effective utilisation of staff i) Take part in the managers on call rota. For further details please see attached JD&PS. Person Specification Qualifications Degree in a relevant subject (or able to demonstrate equivalent level of experience) Proven evidence of commitment to continuing professional development. Post-graduate qualification to master's degree/MBA or equivalent demonstrable experience, plus significant further proven knowledge and demonstrable experience as above to doctorate level Knowledge & Experience Proven management skills including effective team and people management demonstrable experience Demonstrable experience of successful operational management at a middle/senior management level within a complex organisation. Understanding of Payment by Results and its impact. Confident in cross-divisional collaboration and matrix management. Excellent analytical skills, with the ability to distil key themes and trends from complex information. Manage clinical and business risks, developing action plans to improve performance. Ability to analyse highly complex data and formulate reports. Able to work in a busy environment and to tight deadlines. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Good team player, capacity to work with clinicians and staff at all levels. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 05, 2026
Full time
Deputy Divisional Director of Operations The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high-quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system. The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The postholder is responsible for providing day-to-day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans. Key duties include overseeing demand and capacity planning, managing operational escalation, leading service improvement and transformation initiatives, supporting digital and pathway redesign, and contributing to Divisional and Trust-wide performance management. The role also includes participation in the senior manager on-call rota, leading responses to site pressures and major incidents, and representing the Trust at internal and external meetings when required. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. Strategic & Business Planning a) Developing and leading clear service visions and strategic plans for the Directorate in considering all relevant Departments and Services, which are set within the context of the wider Divisional plan and overall direction of the Trust. b) Develop the annual Directorates Business Plan in conjunction with the Departments and Service level teams. c) Ensuring that the Directorates Senior Management team focuses on the most critical areas; these include the development of key staff groups, processes to facilitate the ongoing achievement of access targets (including the RTT and cancer targets), and efficiency improvements to enable the Directorate to achieve its financial obligations. 2. Operational Management a) Lead responsibility with the Directorate for the development of the Business Plan and monitoring progress. b) Lead responsibility for Department/ Service level viability which will include the implementation of the Business Plan and progress monitoring. c) Responsible for all aspects of the operational management of the Directorate. d) Ensure the delivery of all performance targets contained in the Business Plan including waiting lists, finance and CQC standards, analysis of highly complex, multi- stranded data in order to shape interventions/ address shortfalls in performance. e) Responsible for dealing with and responding to complaints, in line with local protocols. f) Lead a range of service improvement projects across the Directorate to deliver improvements in the efficiency and effectiveness of services. g) Ensure that clinical and support processes are mapped, bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement. h) Workforce plans in place that ensure the efficient and effective utilisation of staff i) Take part in the managers on call rota. For further details please see attached JD&PS. Person Specification Qualifications Degree in a relevant subject (or able to demonstrate equivalent level of experience) Proven evidence of commitment to continuing professional development. Post-graduate qualification to master's degree/MBA or equivalent demonstrable experience, plus significant further proven knowledge and demonstrable experience as above to doctorate level Knowledge & Experience Proven management skills including effective team and people management demonstrable experience Demonstrable experience of successful operational management at a middle/senior management level within a complex organisation. Understanding of Payment by Results and its impact. Confident in cross-divisional collaboration and matrix management. Excellent analytical skills, with the ability to distil key themes and trends from complex information. Manage clinical and business risks, developing action plans to improve performance. Ability to analyse highly complex data and formulate reports. Able to work in a busy environment and to tight deadlines. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Good team player, capacity to work with clinicians and staff at all levels. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Vivid Healthcare are looking for an experienced Band 8b - Senior Matron in Harrow. Pay: Up to £60 per hour Position Details: 3-6 months, 30 hours per week. JRole Overview The Senior Matron provides visible, senior clinical leadership across Private Care wards and services, ensuring the delivery of exceptional patient care, outstanding patient experience, and consistently high clinical standards. As a key member of the Private Care Senior Leadership Team, the post holder plays a pivotal role in shaping service quality, driving improvement, and supporting strategic development. Key Responsibilities Lead clinical and operational standards across Private Care, ensuring safe, effective, and compassionate care aligned with Trust values and regulatory requirements. Hold accountability for patient experience, quality, and safety, ensuring robust governance, compliance, and continuous improvement. Act as the professional nursing lead for Private Care, providing expert advice on nursing practice, quality, professional standards, and clinical governance. Provide line management and professional leadership for nursing teams, fostering a culture of excellence, learning, and high performance. Contribute to strategic planning, business development, and service transformation initiatives that enhance patient outcomes and support the Trust's wider strategy. Collaborate with clinical and operational leaders across the Trust to embed quality improvement methodologies and drive innovation, redesign, and sustainable change. Actively role-model Trust values and contribute to organisational priorities, engaging regularly with the wider senior nursing community. Ideal Candidate Profile Senior nursing leader with substantial experience at Matron or equivalent level. Strong background in private patient services or high-acuity specialist care. Proven track record in clinical governance, patient experience, and service improvement. Skilled in leading multidisciplinary teams and managing complex operational environments. Confident, visible leader with excellent communication and stakeholder-engagement skills. Able to balance strategic thinking with hands-on operational leadership. Registering with Vivid Healthcare comes with extensive benefits: Full online and Practical Trainings First refusals on all locum positions prior to being advertised. Experienced Consultant (one point of contact) Online timesheets where you can log in at any time and print your weekly income. Contactable at any time/nights/weekends We offer a £250 referral bonus on successful placement (terms and qualifying period apply). Should this position not be of interest we have a number of roles around the UK offering great packages, please call the Nursing team if you would like to know more information.
Feb 04, 2026
Full time
Vivid Healthcare are looking for an experienced Band 8b - Senior Matron in Harrow. Pay: Up to £60 per hour Position Details: 3-6 months, 30 hours per week. JRole Overview The Senior Matron provides visible, senior clinical leadership across Private Care wards and services, ensuring the delivery of exceptional patient care, outstanding patient experience, and consistently high clinical standards. As a key member of the Private Care Senior Leadership Team, the post holder plays a pivotal role in shaping service quality, driving improvement, and supporting strategic development. Key Responsibilities Lead clinical and operational standards across Private Care, ensuring safe, effective, and compassionate care aligned with Trust values and regulatory requirements. Hold accountability for patient experience, quality, and safety, ensuring robust governance, compliance, and continuous improvement. Act as the professional nursing lead for Private Care, providing expert advice on nursing practice, quality, professional standards, and clinical governance. Provide line management and professional leadership for nursing teams, fostering a culture of excellence, learning, and high performance. Contribute to strategic planning, business development, and service transformation initiatives that enhance patient outcomes and support the Trust's wider strategy. Collaborate with clinical and operational leaders across the Trust to embed quality improvement methodologies and drive innovation, redesign, and sustainable change. Actively role-model Trust values and contribute to organisational priorities, engaging regularly with the wider senior nursing community. Ideal Candidate Profile Senior nursing leader with substantial experience at Matron or equivalent level. Strong background in private patient services or high-acuity specialist care. Proven track record in clinical governance, patient experience, and service improvement. Skilled in leading multidisciplinary teams and managing complex operational environments. Confident, visible leader with excellent communication and stakeholder-engagement skills. Able to balance strategic thinking with hands-on operational leadership. Registering with Vivid Healthcare comes with extensive benefits: Full online and Practical Trainings First refusals on all locum positions prior to being advertised. Experienced Consultant (one point of contact) Online timesheets where you can log in at any time and print your weekly income. Contactable at any time/nights/weekends We offer a £250 referral bonus on successful placement (terms and qualifying period apply). Should this position not be of interest we have a number of roles around the UK offering great packages, please call the Nursing team if you would like to know more information.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals on duty Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days, weekends and evenings Role Overview As Kitchen Manager, you would lead a small team consisting of 1 Sous Chef (Assistant Kitchen Manager) and 5 Catering Assistants. Together, your team would provide freshly prepared meals for approximately 60 boarding students, including breakfast, lunch, supper, and snacks. We pride ourselves on fresh, from-scratch cooking. You will be responsible for the overall management of the boarding house menu, food production planning, food purchasing, and stock controls. You will contribute to menu development, ensure the cleanliness and general housekeeping of the kitchen, and implement new policies and procedures as required. Shift Pattern Overview: 5 days over 7, with shifts alternating between 7:00 AM-3:00 PM and 11:30 AM-7:30 PM. Two days each week will require you to provide all meal services (breakfast, lunch, and supper) when the Sous Chef is off. so, a split shift - 7-2/5:30-7:30 or full day 7am-7:30pm would be required. over time will be paid in money or in lieu Typical days off will be Friday and Saturday or Sunday and Monday, with every third weekend off. Outside of Term Time: The School is contracted to private lettings and international student programs (e.g., Easter and summer schools), you'll join a larger catering team. No split shifts are required during these periods. However, we can accommodate a term time only contract for you should you prefer Key Responsibilities Manage house menu, food production planning, and purchasing within budgetary constraints. Oversee cleanliness and general housekeeping of all kitchen areas, ensuring compliance with health and safety standards. Implement new policies and procedures to enhance operational efficiency. Provide up-to-date reports on progress to senior management. Communicate effectively with the senior management team and support their leadership. Manage stock effectively to minimise waste and maintain budgetary targets. Take leadership of the kitchen team, focusing on development and progression. Conduct performance reviews and set objectives for team members. Ensure operational excellence through effective communication and performance management. Train, and develop kitchen staff, ensuring a succession plan is in place. Liaise with the House Master and Matron, attending food committee meetings and acting upon feedback. Maintain health and safety standards, including adherence to food safety regulations and checks. Ensure compliance with company policies regarding uniform and personal protective equipment (PPE). Person Specification Excellent culinary skills with experience in a similar role. Strong communication and leadership skills, able to engage and motivate others. Business management experience within a kitchen environment. Passionate about food and delivering excellence. NVQ Level 2 in professional cookery or equivalent (desirable). Intermediate food hygiene/Level 2 certification (desirable). About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 31, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals on duty Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days, weekends and evenings Role Overview As Kitchen Manager, you would lead a small team consisting of 1 Sous Chef (Assistant Kitchen Manager) and 5 Catering Assistants. Together, your team would provide freshly prepared meals for approximately 60 boarding students, including breakfast, lunch, supper, and snacks. We pride ourselves on fresh, from-scratch cooking. You will be responsible for the overall management of the boarding house menu, food production planning, food purchasing, and stock controls. You will contribute to menu development, ensure the cleanliness and general housekeeping of the kitchen, and implement new policies and procedures as required. Shift Pattern Overview: 5 days over 7, with shifts alternating between 7:00 AM-3:00 PM and 11:30 AM-7:30 PM. Two days each week will require you to provide all meal services (breakfast, lunch, and supper) when the Sous Chef is off. so, a split shift - 7-2/5:30-7:30 or full day 7am-7:30pm would be required. over time will be paid in money or in lieu Typical days off will be Friday and Saturday or Sunday and Monday, with every third weekend off. Outside of Term Time: The School is contracted to private lettings and international student programs (e.g., Easter and summer schools), you'll join a larger catering team. No split shifts are required during these periods. However, we can accommodate a term time only contract for you should you prefer Key Responsibilities Manage house menu, food production planning, and purchasing within budgetary constraints. Oversee cleanliness and general housekeeping of all kitchen areas, ensuring compliance with health and safety standards. Implement new policies and procedures to enhance operational efficiency. Provide up-to-date reports on progress to senior management. Communicate effectively with the senior management team and support their leadership. Manage stock effectively to minimise waste and maintain budgetary targets. Take leadership of the kitchen team, focusing on development and progression. Conduct performance reviews and set objectives for team members. Ensure operational excellence through effective communication and performance management. Train, and develop kitchen staff, ensuring a succession plan is in place. Liaise with the House Master and Matron, attending food committee meetings and acting upon feedback. Maintain health and safety standards, including adherence to food safety regulations and checks. Ensure compliance with company policies regarding uniform and personal protective equipment (PPE). Person Specification Excellent culinary skills with experience in a similar role. Strong communication and leadership skills, able to engage and motivate others. Business management experience within a kitchen environment. Passionate about food and delivering excellence. NVQ Level 2 in professional cookery or equivalent (desirable). Intermediate food hygiene/Level 2 certification (desirable). About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nursing Home Manager, up to £70,000 per annum Care Home Manager Registered Manager Matron Elderly Care Dementia Care Nursing Home Job Description: A permanent Home Manager post has become available in a purpose-built nursing home in Thetford that specialise in providing nursing care to the elderly. Up to £70,000 per annum, dependent on qualifications and experience Must have previous experience as a care home manager 40 hours per week, as per home s needs Nursing and dementia care Turnaround experience beneficial Relocation assistance available Job reference: JO19466 The successful candidate will be required to ensure the smooth running of the home at all times and to the highest quality of care to the home s elderly residents, some of who may suffer with dementia. Good communication skills, previous home management experience and a passion for providing outstanding care are therefore essential. Job requirements of the Home Manager: • Promote clinical and administrative arrangement, training and care planning within the home • Organising and motivating the carers to ensure good standards of care are delivered • Maintain and monitor the health and welfare of residents • Liaising with other healthcare professionals (clients, GPs and other multi-disciplinary team members) • Ensure CQC National Minimum Standards regulations are met to ensure the needs, welfare and social inclusion of the residents are secured • Organising and attending regular staff meetings • Ensure the overall smooth, efficient and effective running of the care home at all times Skills / Qualifications Required: • Previous experience as a Home Manager • Must hold RMA / NVQ5 or equivalent • Valid NMC PIN RGN, RMN desirable but not essential • In-depth knowledge of CQC regulations • Passion for elderly care Apply TODAY to arrange an interview or call (phone number removed) for more information Matron / Registered Manager / Care Home Manager / Care Manager / Home Manager
Oct 03, 2025
Full time
Nursing Home Manager, up to £70,000 per annum Care Home Manager Registered Manager Matron Elderly Care Dementia Care Nursing Home Job Description: A permanent Home Manager post has become available in a purpose-built nursing home in Thetford that specialise in providing nursing care to the elderly. Up to £70,000 per annum, dependent on qualifications and experience Must have previous experience as a care home manager 40 hours per week, as per home s needs Nursing and dementia care Turnaround experience beneficial Relocation assistance available Job reference: JO19466 The successful candidate will be required to ensure the smooth running of the home at all times and to the highest quality of care to the home s elderly residents, some of who may suffer with dementia. Good communication skills, previous home management experience and a passion for providing outstanding care are therefore essential. Job requirements of the Home Manager: • Promote clinical and administrative arrangement, training and care planning within the home • Organising and motivating the carers to ensure good standards of care are delivered • Maintain and monitor the health and welfare of residents • Liaising with other healthcare professionals (clients, GPs and other multi-disciplinary team members) • Ensure CQC National Minimum Standards regulations are met to ensure the needs, welfare and social inclusion of the residents are secured • Organising and attending regular staff meetings • Ensure the overall smooth, efficient and effective running of the care home at all times Skills / Qualifications Required: • Previous experience as a Home Manager • Must hold RMA / NVQ5 or equivalent • Valid NMC PIN RGN, RMN desirable but not essential • In-depth knowledge of CQC regulations • Passion for elderly care Apply TODAY to arrange an interview or call (phone number removed) for more information Matron / Registered Manager / Care Home Manager / Care Manager / Home Manager
