Product Manager Position Description At CGI, our Product Managers play a central role in shaping innovative products that deliver meaningful impact for clients across sectors including financial services, government, healthcare, media and more. You'll guide product vision, champion user needs and help clients embed modern product thinking across their organisations. Working collaboratively with multidisciplinary teams, you'll translate insights into strategy, drive discovery and steer delivery to ensure every decision creates measurable value. You'll have the autonomy to shape outcomes, the space to bring fresh ideas, and the support of a community committed to helping you grow and make a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the development of product vision, strategy and roadmaps that reflect both user needs and organisational goals. You'll guide clients through product discovery, translate insights into clear priorities and help establish product management practices that enhance value delivery. Collaborating closely with delivery managers, engineers and user-centred design teams, you will influence key decisions, ensuring the product direction is grounded in data, insight and measurable outcomes. You will prioritise new features, develop and maintain the product backlog, and track success through metrics that demonstrate value. Your work will help clients embed sustainable product thinking, giving you the opportunity to shape high-impact programmes and contribute to long-term transformation. Key responsibilities: • Lead & Inspire: Shape product vision, strategy and roadmaps • Discover & Define: Drive product discovery and translate insights into priorities • Collaborate & Influence: Build relationships to guide product direction and stakeholder alignment • Measure & Optimise: Define success metrics and track impact against strategic goals • Develop & Deliver: Prioritise backlogs to maximise value and support iterative delivery • Support & Elevate: Help clients embed scalable product management practices Required qualifications to be successful in this role To succeed in this role, you should have strong experience in product management, user-centred design principles and agile delivery. You will bring the ability to turn insights into strategy, engage diverse stakeholders and balance user needs with organisational objectives. Essential qualifications: • Proven experience in end-to-end product management • Strong understanding of product discovery and user research practices • Ability to define product vision, strategy and roadmaps • Experience working with agile delivery teams • Skilled in stakeholder engagement and communication • Ability to define and track product success metrics • Confident in prioritisation, backlog management and decision-making Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 03, 2026
Full time
Product Manager Position Description At CGI, our Product Managers play a central role in shaping innovative products that deliver meaningful impact for clients across sectors including financial services, government, healthcare, media and more. You'll guide product vision, champion user needs and help clients embed modern product thinking across their organisations. Working collaboratively with multidisciplinary teams, you'll translate insights into strategy, drive discovery and steer delivery to ensure every decision creates measurable value. You'll have the autonomy to shape outcomes, the space to bring fresh ideas, and the support of a community committed to helping you grow and make a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the development of product vision, strategy and roadmaps that reflect both user needs and organisational goals. You'll guide clients through product discovery, translate insights into clear priorities and help establish product management practices that enhance value delivery. Collaborating closely with delivery managers, engineers and user-centred design teams, you will influence key decisions, ensuring the product direction is grounded in data, insight and measurable outcomes. You will prioritise new features, develop and maintain the product backlog, and track success through metrics that demonstrate value. Your work will help clients embed sustainable product thinking, giving you the opportunity to shape high-impact programmes and contribute to long-term transformation. Key responsibilities: • Lead & Inspire: Shape product vision, strategy and roadmaps • Discover & Define: Drive product discovery and translate insights into priorities • Collaborate & Influence: Build relationships to guide product direction and stakeholder alignment • Measure & Optimise: Define success metrics and track impact against strategic goals • Develop & Deliver: Prioritise backlogs to maximise value and support iterative delivery • Support & Elevate: Help clients embed scalable product management practices Required qualifications to be successful in this role To succeed in this role, you should have strong experience in product management, user-centred design principles and agile delivery. You will bring the ability to turn insights into strategy, engage diverse stakeholders and balance user needs with organisational objectives. Essential qualifications: • Proven experience in end-to-end product management • Strong understanding of product discovery and user research practices • Ability to define product vision, strategy and roadmaps • Experience working with agile delivery teams • Skilled in stakeholder engagement and communication • Ability to define and track product success metrics • Confident in prioritisation, backlog management and decision-making Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Feb 28, 2026
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Ernst & Young Advisory Services Sdn Bhd
Manchester, Lancashire
Assistant Director (Senior Manager), EY-Parthenon, Restructuring Manchester Location: Manchester Other locations: Anywhere in Region Date: 9 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Restructuring (FR) team is one of the leading teams of its kind in the market, working with stressed and challenged businesses. FR is part of EY's Strategy & Transactions business, working with companies and stakeholders at times of change, and often at an exciting pace. FR covers a number of different sub business units and geographies in the UK and you may have the opportunity to work across different teams in your career with FR. Our clients can be companies, boards of directors, government bodies or financial stakeholders like lenders or shareholders. They might be on the brink of a crisis, or simply looking to build greater resilience into their business. In FR we work closely with our clients to deliver the financial and organisational solutions that enable them to adapt and succeed or minimise the downside risks that they are facing. The work involves understanding the drivers of value in a business and problem solving to manage the priorities of competing stakeholders. People who flourish in FR want to think broadly about what drives value in a company's performance and the factors that can drive underperformance or failure. Many of our strong performers have moved from other disciplines (Audit, Tax, Forensics) or wider SaT and have varied experience and knowledge which can be applied to a range of project situations. In FR we are experiencing an increase in demand for our services, so there is real opportunity to develop and grow your career. Whilst we do work at pace at times, the team is a welcoming and inclusive place with a good balance of hybrid working and an enjoyable team environment, where you can bring your whole self to work. Your Key Responsibilities As a Financial Restructuring Assistant Director, you'll manage the restructuring engagement by defining the engagement scope, in consultation with the Director / Partner, and executing it in compliance with our policies and protocols. You will take responsibility for leading engagements, reporting to the engagement Partner or Director, project managing the rest of the team, coordinating deliverables from teams tasked to deal with discreet aspects of assignments, communicating issues to the Partner / Director and driving the project to completion with limited supervision from the Partner / Director. We'll want you to be active in establishing and nurturing relationships - both inside EY with different specialist teams across the firm, and externally - for example with client staff or business intermediaries - as relationship-building and having a positive visibility in the market is an important and valued skill in FR. You will also fit into our positive learning culture from day one. You will bring your existing skills/knowledge and coach people in these where that is relevant and applicable to our work, and you will be valued for your efforts to coach and counsel team members to help them develop. Skills and Attributes for Success Financial analysis and scenario modelling to support decision making and awareness of the key drivers of corporate failure or underperformance. Commercial acumen -using knowledge and insight gained from client work and applying your understanding of the wider business environment. Able to identify key issues on assignments and suggest workable solutions. Experienced in presenting findings clearly in reports and other deliverables to clients. Ability to share technical and other knowledge with the team drawing on previous experience and current learning. Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams. Good project management skills, with the ability to manage more than one assignment at a time and yet still demonstrate quality and consistency of performance in every task. Adapt well to change and have a flexible and positive approach. Desire to support the people development of FR - contributing to or leading training courses, recruitment, and team / wellbeing activities. Strong appreciation of risk management. Good market presence and personal network. To qualify for the role you must have Track record within a recognised Restructuring or Transactions team for a minimum of 5 years. Experience of leading business reviews / diligence projects and formal corporate insolvencies. Good personal network and the ability to build strong external relationships within the market and across other services, and can actively participate in business development. Appreciation of the risks inherent in advising stressed and distressed businesses and their stakeholders. Ideally, you'll also have People development experience and can effectively supervise, coach and mentor staff. Own network of contacts with work providers. What we look for We are looking for candidates who are highly motivated, ambitious, and have a passion to be part of a fast paced, successful transaction team where we encourage everyone to bring their whole self to work. Being a collaborative team player is important as well as someone who is happy to work flexibly throughout a period of growth within FR. What we offer Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Feb 27, 2026
Full time
Assistant Director (Senior Manager), EY-Parthenon, Restructuring Manchester Location: Manchester Other locations: Anywhere in Region Date: 9 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Restructuring (FR) team is one of the leading teams of its kind in the market, working with stressed and challenged businesses. FR is part of EY's Strategy & Transactions business, working with companies and stakeholders at times of change, and often at an exciting pace. FR covers a number of different sub business units and geographies in the UK and you may have the opportunity to work across different teams in your career with FR. Our clients can be companies, boards of directors, government bodies or financial stakeholders like lenders or shareholders. They might be on the brink of a crisis, or simply looking to build greater resilience into their business. In FR we work closely with our clients to deliver the financial and organisational solutions that enable them to adapt and succeed or minimise the downside risks that they are facing. The work involves understanding the drivers of value in a business and problem solving to manage the priorities of competing stakeholders. People who flourish in FR want to think broadly about what drives value in a company's performance and the factors that can drive underperformance or failure. Many of our strong performers have moved from other disciplines (Audit, Tax, Forensics) or wider SaT and have varied experience and knowledge which can be applied to a range of project situations. In FR we are experiencing an increase in demand for our services, so there is real opportunity to develop and grow your career. Whilst we do work at pace at times, the team is a welcoming and inclusive place with a good balance of hybrid working and an enjoyable team environment, where you can bring your whole self to work. Your Key Responsibilities As a Financial Restructuring Assistant Director, you'll manage the restructuring engagement by defining the engagement scope, in consultation with the Director / Partner, and executing it in compliance with our policies and protocols. You will take responsibility for leading engagements, reporting to the engagement Partner or Director, project managing the rest of the team, coordinating deliverables from teams tasked to deal with discreet aspects of assignments, communicating issues to the Partner / Director and driving the project to completion with limited supervision from the Partner / Director. We'll want you to be active in establishing and nurturing relationships - both inside EY with different specialist teams across the firm, and externally - for example with client staff or business intermediaries - as relationship-building and having a positive visibility in the market is an important and valued skill in FR. You will also fit into our positive learning culture from day one. You will bring your existing skills/knowledge and coach people in these where that is relevant and applicable to our work, and you will be valued for your efforts to coach and counsel team members to help them develop. Skills and Attributes for Success Financial analysis and scenario modelling to support decision making and awareness of the key drivers of corporate failure or underperformance. Commercial acumen -using knowledge and insight gained from client work and applying your understanding of the wider business environment. Able to identify key issues on assignments and suggest workable solutions. Experienced in presenting findings clearly in reports and other deliverables to clients. Ability to share technical and other knowledge with the team drawing on previous experience and current learning. Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams. Good project management skills, with the ability to manage more than one assignment at a time and yet still demonstrate quality and consistency of performance in every task. Adapt well to change and have a flexible and positive approach. Desire to support the people development of FR - contributing to or leading training courses, recruitment, and team / wellbeing activities. Strong appreciation of risk management. Good market presence and personal network. To qualify for the role you must have Track record within a recognised Restructuring or Transactions team for a minimum of 5 years. Experience of leading business reviews / diligence projects and formal corporate insolvencies. Good personal network and the ability to build strong external relationships within the market and across other services, and can actively participate in business development. Appreciation of the risks inherent in advising stressed and distressed businesses and their stakeholders. Ideally, you'll also have People development experience and can effectively supervise, coach and mentor staff. Own network of contacts with work providers. What we look for We are looking for candidates who are highly motivated, ambitious, and have a passion to be part of a fast paced, successful transaction team where we encourage everyone to bring their whole self to work. Being a collaborative team player is important as well as someone who is happy to work flexibly throughout a period of growth within FR. What we offer Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Are you an enthusiastic Assistant or Intermediate Project Manager in London looking for a new challenge? Do you want to work for a company that will out you and your professional growth first? If so, keep reading! We're working with a highly respected, fast-growing construction consultancy to recruit an Assistant / Intermediate Project Manager. This is a standout opportunity to join a people-led business delivering major projects across the UK and Europe, while maintaining an outstanding culture. You will be working on a range of exciting and complex projects across various sectors including data centres, industrial, commercial and more! This is the perfect opportunity for someone who is looking for variety in their role. Key Responsibilities As an Assistant / Intermediate Project Manager, you will: Support the delivery of projects from early feasibility through to completion Assist in the preparation and management of project programmes, budgets and risk registers Coordinate with clients, consultants, contractors and internal teams Attend and contribute to design team, client and site meetings Monitor project progress, reporting on key milestones, risks and issues Support procurement strategies, including tender processes and contractor appointments Assist with change control, cost tracking and value management Ensure projects are delivered in line with quality, time, cost and safety expectations Gain increasing responsibility and autonomy as you progress, with clear mentoring from senior staff Depending on the project, this may include regular site presence. Requirements: They're seeking someone who is: Intelligent, motivated and hardworking Professional and confident when dealing with clients and site teams Keen to build a long-term career in private sector project management Key requirements: Private sector experience would be advantageous Strong contract knowledge (JCT and NEC) Full UK driving licence Experience from a construction consultancy would be preferred Degree qualified in a construction related field Chartered or working towards chartership (APM, RICS or CIOB) Benefits include: Car allowance Company credit card (for expenses) Pension contribution Chartership fees fully covered Cycle to Work scheme 28 days annual leave + Bank holidays Flexible working where possible (construction-led role) Hands-on leadership and regular 1-to-1s Structured CPD training programme Extremely social culture - from social events to team challenges and milestone celebrations A genuinely supportive environment where people are encouraged to progress quickly but sustainably If this sounds like a company that you would like to work for, apply today! For more information, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
Are you an enthusiastic Assistant or Intermediate Project Manager in London looking for a new challenge? Do you want to work for a company that will out you and your professional growth first? If so, keep reading! We're working with a highly respected, fast-growing construction consultancy to recruit an Assistant / Intermediate Project Manager. This is a standout opportunity to join a people-led business delivering major projects across the UK and Europe, while maintaining an outstanding culture. You will be working on a range of exciting and complex projects across various sectors including data centres, industrial, commercial and more! This is the perfect opportunity for someone who is looking for variety in their role. Key Responsibilities As an Assistant / Intermediate Project Manager, you will: Support the delivery of projects from early feasibility through to completion Assist in the preparation and management of project programmes, budgets and risk registers Coordinate with clients, consultants, contractors and internal teams Attend and contribute to design team, client and site meetings Monitor project progress, reporting on key milestones, risks and issues Support procurement strategies, including tender processes and contractor appointments Assist with change control, cost tracking and value management Ensure projects are delivered in line with quality, time, cost and safety expectations Gain increasing responsibility and autonomy as you progress, with clear mentoring from senior staff Depending on the project, this may include regular site presence. Requirements: They're seeking someone who is: Intelligent, motivated and hardworking Professional and confident when dealing with clients and site teams Keen to build a long-term career in private sector project management Key requirements: Private sector experience would be advantageous Strong contract knowledge (JCT and NEC) Full UK driving licence Experience from a construction consultancy would be preferred Degree qualified in a construction related field Chartered or working towards chartership (APM, RICS or CIOB) Benefits include: Car allowance Company credit card (for expenses) Pension contribution Chartership fees fully covered Cycle to Work scheme 28 days annual leave + Bank holidays Flexible working where possible (construction-led role) Hands-on leadership and regular 1-to-1s Structured CPD training programme Extremely social culture - from social events to team challenges and milestone celebrations A genuinely supportive environment where people are encouraged to progress quickly but sustainably If this sounds like a company that you would like to work for, apply today! For more information, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Our client is a high-growth technology-led insurance business that is transforming how risk is understood and priced in the commercial fleet market.Using real-time, data-driven insights from connected vehicles, they enable more accurate underwriting while helping fleet operators actively improve safety and reduce risk not just respond to claims. The business operates at scale across the UK, working with a wide range of fleet operators, and is backed by significant investment to support its ambitious growth plans.Their long-term vision is to become a market leader in insurance solutions for connected and autonomous vehicles, supported by a world-class team. The Role Our client is on a mission to make the world measurably safer, and broker distribution is central to achieving this goal. They are looking for an ambitious and commercially driven Senior Broker Development Manager to accelerate growth through broker partnerships. This role sits within a fast-paced distribution team and focuses on maximising existing broker relationships while building new, strategic partnerships that drive long-term, sustainable growth. The opportunity to help build a genuinely game-changing proposition within the commercial fleet insurance market Ownership of a panel of key strategic brokers with significant growth potential The chance to engage brokers on a market-leading, data-driven fleet proposition that reduces risk, lowers costs and improves safety outcomes What you'll be doing Act as the primary relationship lead for a panel of key broker partners, driving mutual growth and long-term success Deliver high volumes of broker submissions in support of ambitious growth targets Build, grow and develop the broker panel, onboarding new partners at pace and maximising their commercial potential Proactively engage brokers, identifying new and creative ways to promote appetite and proposition as the business expands into new sectors Develop and execute clear, data-driven account growth strategies Drive strong conversion and retention by supporting day-to-day trading activity and helping brokers win and retain business Work closely with internal teams across the organisation to deliver shared commercial objectives Maintain strong broker advocacy through visibility, responsiveness and passion for the product and mission What they need from you Experience managing broker relationships within the insurance sector, with a strong reputation in the market High energy, commercial creativity and the ability to move fast, spot opportunities and solve problems A proven track record of exceeding revenue targets and driving sustainable growth An established network of broker contacts, enabling immediate impact Strong understanding of the commercial broker marketplace, competitor carriers, broker business models and processes Ability to deliver a consultative sales approach, aligning propositions to brokers' current and future needs Preferable Experience building broker networks within Commercial Motor Fleet A background in broker distribution with an active panel of commercial insurance brokers Comfort with new technologies and innovative products, and experience successfully distributing these through broker channels What's on offer In addition to a competitive salary, the role offers a comprehensive benefits package including: Share option scheme 25 days' holiday plus bank holidays Workplace pension Private medical insurance (including optical and mental health support) Salary sacrifice schemes (e.g. childcare, holiday purchase, technology, gym, cycle to work, electric vehicles, family medical cover) Enhanced parental leave and pay Annual allowance for professional qualifications Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Feb 27, 2026
Full time
Our client is a high-growth technology-led insurance business that is transforming how risk is understood and priced in the commercial fleet market.Using real-time, data-driven insights from connected vehicles, they enable more accurate underwriting while helping fleet operators actively improve safety and reduce risk not just respond to claims. The business operates at scale across the UK, working with a wide range of fleet operators, and is backed by significant investment to support its ambitious growth plans.Their long-term vision is to become a market leader in insurance solutions for connected and autonomous vehicles, supported by a world-class team. The Role Our client is on a mission to make the world measurably safer, and broker distribution is central to achieving this goal. They are looking for an ambitious and commercially driven Senior Broker Development Manager to accelerate growth through broker partnerships. This role sits within a fast-paced distribution team and focuses on maximising existing broker relationships while building new, strategic partnerships that drive long-term, sustainable growth. The opportunity to help build a genuinely game-changing proposition within the commercial fleet insurance market Ownership of a panel of key strategic brokers with significant growth potential The chance to engage brokers on a market-leading, data-driven fleet proposition that reduces risk, lowers costs and improves safety outcomes What you'll be doing Act as the primary relationship lead for a panel of key broker partners, driving mutual growth and long-term success Deliver high volumes of broker submissions in support of ambitious growth targets Build, grow and develop the broker panel, onboarding new partners at pace and maximising their commercial potential Proactively engage brokers, identifying new and creative ways to promote appetite and proposition as the business expands into new sectors Develop and execute clear, data-driven account growth strategies Drive strong conversion and retention by supporting day-to-day trading activity and helping brokers win and retain business Work closely with internal teams across the organisation to deliver shared commercial objectives Maintain strong broker advocacy through visibility, responsiveness and passion for the product and mission What they need from you Experience managing broker relationships within the insurance sector, with a strong reputation in the market High energy, commercial creativity and the ability to move fast, spot opportunities and solve problems A proven track record of exceeding revenue targets and driving sustainable growth An established network of broker contacts, enabling immediate impact Strong understanding of the commercial broker marketplace, competitor carriers, broker business models and processes Ability to deliver a consultative sales approach, aligning propositions to brokers' current and future needs Preferable Experience building broker networks within Commercial Motor Fleet A background in broker distribution with an active panel of commercial insurance brokers Comfort with new technologies and innovative products, and experience successfully distributing these through broker channels What's on offer In addition to a competitive salary, the role offers a comprehensive benefits package including: Share option scheme 25 days' holiday plus bank holidays Workplace pension Private medical insurance (including optical and mental health support) Salary sacrifice schemes (e.g. childcare, holiday purchase, technology, gym, cycle to work, electric vehicles, family medical cover) Enhanced parental leave and pay Annual allowance for professional qualifications Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Our client is a high-growth technology-led insurance business that is transforming how risk is understood and priced in the commercial fleet market.Using real-time, data-driven insights from connected vehicles, they enable more accurate underwriting while helping fleet operators actively improve safety and reduce risk not just respond to claims. The business operates at scale across the UK, working with a wide range of fleet operators, and is backed by significant investment to support its ambitious growth plans.Their long-term vision is to become a market leader in insurance solutions for connected and autonomous vehicles, supported by a world-class team. The Role Our client is on a mission to make the world measurably safer, and broker distribution is central to achieving this goal. They are looking for an ambitious and commercially driven Senior Broker Development Manager to accelerate growth through broker partnerships. This role sits within a fast-paced distribution team and focuses on maximising existing broker relationships while building new, strategic partnerships that drive long-term, sustainable growth. The opportunity to help build a genuinely game-changing proposition within the commercial fleet insurance market Ownership of a panel of key strategic brokers with significant growth potential The chance to engage brokers on a market-leading, data-driven fleet proposition that reduces risk, lowers costs and improves safety outcomes What you'll be doing Act as the primary relationship lead for a panel of key broker partners, driving mutual growth and long-term success Deliver high volumes of broker submissions in support of ambitious growth targets Build, grow and develop the broker panel, onboarding new partners at pace and maximising their commercial potential Proactively engage brokers, identifying new and creative ways to promote appetite and proposition as the business expands into new sectors Develop and execute clear, data-driven account growth strategies Drive strong conversion and retention by supporting day-to-day trading activity and helping brokers win and retain business Work closely with internal teams across the organisation to deliver shared commercial objectives Maintain strong broker advocacy through visibility, responsiveness and passion for the product and mission What they need from you Experience managing broker relationships within the insurance sector, with a strong reputation in the market High energy, commercial creativity and the ability to move fast, spot opportunities and solve problems A proven track record of exceeding revenue targets and driving sustainable growth An established network of broker contacts, enabling immediate impact Strong understanding of the commercial broker marketplace, competitor carriers, broker business models and processes Ability to deliver a consultative sales approach, aligning propositions to brokers' current and future needs Preferable Experience building broker networks within Commercial Motor Fleet A background in broker distribution with an active panel of commercial insurance brokers Comfort with new technologies and innovative products, and experience successfully distributing these through broker channels What's on offer In addition to a competitive salary, the role offers a comprehensive benefits package including: Share option scheme 25 days' holiday plus bank holidays Workplace pension Private medical insurance (including optical and mental health support) Salary sacrifice schemes (e.g. childcare, holiday purchase, technology, gym, cycle to work, electric vehicles, family medical cover) Enhanced parental leave and pay Annual allowance for professional qualifications Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Feb 27, 2026
Full time
Our client is a high-growth technology-led insurance business that is transforming how risk is understood and priced in the commercial fleet market.Using real-time, data-driven insights from connected vehicles, they enable more accurate underwriting while helping fleet operators actively improve safety and reduce risk not just respond to claims. The business operates at scale across the UK, working with a wide range of fleet operators, and is backed by significant investment to support its ambitious growth plans.Their long-term vision is to become a market leader in insurance solutions for connected and autonomous vehicles, supported by a world-class team. The Role Our client is on a mission to make the world measurably safer, and broker distribution is central to achieving this goal. They are looking for an ambitious and commercially driven Senior Broker Development Manager to accelerate growth through broker partnerships. This role sits within a fast-paced distribution team and focuses on maximising existing broker relationships while building new, strategic partnerships that drive long-term, sustainable growth. The opportunity to help build a genuinely game-changing proposition within the commercial fleet insurance market Ownership of a panel of key strategic brokers with significant growth potential The chance to engage brokers on a market-leading, data-driven fleet proposition that reduces risk, lowers costs and improves safety outcomes What you'll be doing Act as the primary relationship lead for a panel of key broker partners, driving mutual growth and long-term success Deliver high volumes of broker submissions in support of ambitious growth targets Build, grow and develop the broker panel, onboarding new partners at pace and maximising their commercial potential Proactively engage brokers, identifying new and creative ways to promote appetite and proposition as the business expands into new sectors Develop and execute clear, data-driven account growth strategies Drive strong conversion and retention by supporting day-to-day trading activity and helping brokers win and retain business Work closely with internal teams across the organisation to deliver shared commercial objectives Maintain strong broker advocacy through visibility, responsiveness and passion for the product and mission What they need from you Experience managing broker relationships within the insurance sector, with a strong reputation in the market High energy, commercial creativity and the ability to move fast, spot opportunities and solve problems A proven track record of exceeding revenue targets and driving sustainable growth An established network of broker contacts, enabling immediate impact Strong understanding of the commercial broker marketplace, competitor carriers, broker business models and processes Ability to deliver a consultative sales approach, aligning propositions to brokers' current and future needs Preferable Experience building broker networks within Commercial Motor Fleet A background in broker distribution with an active panel of commercial insurance brokers Comfort with new technologies and innovative products, and experience successfully distributing these through broker channels What's on offer In addition to a competitive salary, the role offers a comprehensive benefits package including: Share option scheme 25 days' holiday plus bank holidays Workplace pension Private medical insurance (including optical and mental health support) Salary sacrifice schemes (e.g. childcare, holiday purchase, technology, gym, cycle to work, electric vehicles, family medical cover) Enhanced parental leave and pay Annual allowance for professional qualifications Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Our client is a high-growth technology-led insurance business that is transforming how risk is understood and priced in the commercial fleet market.Using real-time, data-driven insights from connected vehicles, they enable more accurate underwriting while helping fleet operators actively improve safety and reduce risk not just respond to claims. The business operates at scale across the UK, working with a wide range of fleet operators, and is backed by significant investment to support its ambitious growth plans.Their long-term vision is to become a market leader in insurance solutions for connected and autonomous vehicles, supported by a world-class team. The Role Our client is on a mission to make the world measurably safer, and broker distribution is central to achieving this goal. They are looking for an ambitious and commercially driven Senior Broker Development Manager to accelerate growth through broker partnerships. This role sits within a fast-paced distribution team and focuses on maximising existing broker relationships while building new, strategic partnerships that drive long-term, sustainable growth. The opportunity to help build a genuinely game-changing proposition within the commercial fleet insurance market Ownership of a panel of key strategic brokers with significant growth potential The chance to engage brokers on a market-leading, data-driven fleet proposition that reduces risk, lowers costs and improves safety outcomes What you'll be doing Act as the primary relationship lead for a panel of key broker partners, driving mutual growth and long-term success Deliver high volumes of broker submissions in support of ambitious growth targets Build, grow and develop the broker panel, onboarding new partners at pace and maximising their commercial potential Proactively engage brokers, identifying new and creative ways to promote appetite and proposition as the business expands into new sectors Develop and execute clear, data-driven account growth strategies Drive strong conversion and retention by supporting day-to-day trading activity and helping brokers win and retain business Work closely with internal teams across the organisation to deliver shared commercial objectives Maintain strong broker advocacy through visibility, responsiveness and passion for the product and mission What they need from you Experience managing broker relationships within the insurance sector, with a strong reputation in the market High energy, commercial creativity and the ability to move fast, spot opportunities and solve problems A proven track record of exceeding revenue targets and driving sustainable growth An established network of broker contacts, enabling immediate impact Strong understanding of the commercial broker marketplace, competitor carriers, broker business models and processes Ability to deliver a consultative sales approach, aligning propositions to brokers' current and future needs Preferable Experience building broker networks within Commercial Motor Fleet A background in broker distribution with an active panel of commercial insurance brokers Comfort with new technologies and innovative products, and experience successfully distributing these through broker channels What's on offer In addition to a competitive salary, the role offers a comprehensive benefits package including: Share option scheme 25 days' holiday plus bank holidays Workplace pension Private medical insurance (including optical and mental health support) Salary sacrifice schemes (e.g. childcare, holiday purchase, technology, gym, cycle to work, electric vehicles, family medical cover) Enhanced parental leave and pay Annual allowance for professional qualifications Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Feb 27, 2026
Full time
Our client is a high-growth technology-led insurance business that is transforming how risk is understood and priced in the commercial fleet market.Using real-time, data-driven insights from connected vehicles, they enable more accurate underwriting while helping fleet operators actively improve safety and reduce risk not just respond to claims. The business operates at scale across the UK, working with a wide range of fleet operators, and is backed by significant investment to support its ambitious growth plans.Their long-term vision is to become a market leader in insurance solutions for connected and autonomous vehicles, supported by a world-class team. The Role Our client is on a mission to make the world measurably safer, and broker distribution is central to achieving this goal. They are looking for an ambitious and commercially driven Senior Broker Development Manager to accelerate growth through broker partnerships. This role sits within a fast-paced distribution team and focuses on maximising existing broker relationships while building new, strategic partnerships that drive long-term, sustainable growth. The opportunity to help build a genuinely game-changing proposition within the commercial fleet insurance market Ownership of a panel of key strategic brokers with significant growth potential The chance to engage brokers on a market-leading, data-driven fleet proposition that reduces risk, lowers costs and improves safety outcomes What you'll be doing Act as the primary relationship lead for a panel of key broker partners, driving mutual growth and long-term success Deliver high volumes of broker submissions in support of ambitious growth targets Build, grow and develop the broker panel, onboarding new partners at pace and maximising their commercial potential Proactively engage brokers, identifying new and creative ways to promote appetite and proposition as the business expands into new sectors Develop and execute clear, data-driven account growth strategies Drive strong conversion and retention by supporting day-to-day trading activity and helping brokers win and retain business Work closely with internal teams across the organisation to deliver shared commercial objectives Maintain strong broker advocacy through visibility, responsiveness and passion for the product and mission What they need from you Experience managing broker relationships within the insurance sector, with a strong reputation in the market High energy, commercial creativity and the ability to move fast, spot opportunities and solve problems A proven track record of exceeding revenue targets and driving sustainable growth An established network of broker contacts, enabling immediate impact Strong understanding of the commercial broker marketplace, competitor carriers, broker business models and processes Ability to deliver a consultative sales approach, aligning propositions to brokers' current and future needs Preferable Experience building broker networks within Commercial Motor Fleet A background in broker distribution with an active panel of commercial insurance brokers Comfort with new technologies and innovative products, and experience successfully distributing these through broker channels What's on offer In addition to a competitive salary, the role offers a comprehensive benefits package including: Share option scheme 25 days' holiday plus bank holidays Workplace pension Private medical insurance (including optical and mental health support) Salary sacrifice schemes (e.g. childcare, holiday purchase, technology, gym, cycle to work, electric vehicles, family medical cover) Enhanced parental leave and pay Annual allowance for professional qualifications Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
