16 jobs found

Claims Handlers Salary: 27,000 - 34,000 DOE + annual bonus and fantastic Benefits package Location: Newcastle - Hybrid/flexible working Working hours: 35 hours per week. Shift hours are Monday to Friday 09:00-17:00. Start date - April 2026 Opportunity We're currently recruiting for a Claims Handler Customer Settlement and Third Party Settlement. If you have experience in Motor Insurance or financial services background we would love to hear from you. You'll support our Customers through their insurance claims journey from notification to settlement. In this busy and varied role, you'll provide an excellent customer experience for our customers via different communication channels such as telephone and email. Using a variety of online tools and portals you will agree a fair settlement for their vehicle and maximise salvage returns. We need you to have: You'll love working with customers, be customer focused and passionate about finding the best outcome for our policyholders. Experience of working in insurance services would be beneficial, however if you come from strong financial services background dealing with customers we would love to speak to you. Resolution focused and resilient. Excellent verbal and written communication skills. Ability to make robust decisions based on the information presented. Self-motivated and able to manage your time effectively with case loads. Strong PC skills and ability to use new software. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more and sell more Embrace the benefits with lots of discounts Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Take part in our Buy as you Earn and Save as your Earn share schemes. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are recruiting for a Motor Recoveries Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £30,000.00 depending on experience. Part time option available. We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities Manage a portfolio of motor claims with recovery potential from initial identification through to settlement. Review claim files to determine recovery prospects and liability positions. Pursue recovery of claim costs from third-party insurers, solicitors, or uninsured parties. Communicate with policyholders, insurers, brokers, and legal representatives to progress recoveries. Negotiate settlements to achieve the best financial outcome for the business. Maintain accurate and up-to-date records on claims management systems. Gather and assess evidence including accident reports, witness statements, engineer reports, and invoices. Issue recovery demands and monitor outstanding balances. Escalate complex cases to legal teams when necessary. Ensure all claims handling complies with company procedures, regulatory requirements, and service level agreements. Identify opportunities to improve recovery outcomes and reduce leakage. Knowledge, Experience and Qualifications Knowledge of Motor Claims (highly beneficial) Understanding of the FCA regulatory regime, FOS ethos and TCF initiatives Ability to plan and organise own workload Sound negotiation and influencing skills Good level of both verbal and numerical reasoning, analytical, objective, solves problems by developing and applying solutions Proficient in using IT word processing and spreadsheet packages Understanding of the principles of negligence and how this applies to motor accident liability Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Time Appointments are proud to be working on behalf of a leading insurance company who are currently looking to recruit an experienced Claims Handler within Property Liability to strengthen their team. This is a fantastic opportunity to work for an award-winning business who value their employees. As well as the opportunity to flourish in an employee focussed culture, the successful candidate will be offered a competitive salary of up to £35,000 and hybrid, flexible working. Key Duties & Responsibilities: Handling and processing claims pertaining to risks underwritten by the company Overseeing the handling of claims by third-party service providers to time and quality standards Monitoring the proper recording of all claims. Appointing and liaising with loss adjusters, solicitors, investigators, and other professionals; following up on reports and outcomes. Preparing and sending large claim advices for information to reinsurers and London office Monitoring the status of outstanding claims and their incurred movements Assisting the team with the efficient handling and resolution of complaints Assist in Claims review on periodic basis Assisting Claims Manager with any other claim related tasks Skills & Experience Required: At least 2 years' experience of liability claims handling (Commercial property, Employers Liability, Public Liability or Motor). Strong Technical insurance knowledge and understanding Excellent communication skills, written and verbal Excellent organisational skills, with the ability to prioritise tasks Ability to thrive in a fast-paced environment A proactive approach and enthusiastic attitude

Recoveries Claims Handler Location : Manchester About the role Recovery is where the money comes back and where good claims handling really shows. As a Recovery Handler, you will play a critical role in recovering financial outlay following non fault claims, protecting our customers' interests, and ensuring excess payments are returned promptly where applicable. This role sits at the start of the recovery journey. You will make sure our outlay is accurately reflected, pursue recovery opportunities proactively, and manage third party insurers and solicitors with confidence. You will balance commercial awareness with strong customer care, keeping policyholders informed throughout the process. If you like ownership, accountability, and seeing tangible results from your work, this role delivers exactly that. What you will be doing Managing recovery activity following non fault claims Ensuring recovery documentation accurately reflects financial outlay Engaging with third party insurers and solicitors to pursue recoveries Protecting customer rights throughout the recovery process Returning customer excess payments promptly when recovered Delivering against SLAs, financial targets, and productivity measures Keeping policyholders proactively updated Identifying all potential recovery opportunities and managing them through to conclusion Applying Consumer Duty principles in every decision Handling vulnerable customers appropriately and making required adjustments Keeping up to date with changes in legislation and case lawFollowing correct governance for abandoned recoveries and instalment plans Supporting team initiatives and continuous improvement activity What we are looking for Experience in insurance or debt recovery is preferred but not essential Strong customer service and communication skills Confidence handling financial and recovery related conversations Good understanding of motor insurance claims High attention to detail and accuracy Ability to manage and prioritise workload effectively Commercial awareness and accountability for outcomes A willingness to learn, develop, and challenge yourself Full training will be provided, but attitude, ownership, and work ethic matter more than ticking every technical box.

Are you looking to take your defendant motor claims experience to the next level? One of our respected clients, a specialist in Commercial Motor Insurance, is looking to expand their claims team with an experienced Third Party Claims Handler. This opportunity has come about due to continued growth, and it's a great time to join a company with a clear and exciting development plan. Based in Manchester city centre, this role is particularly well-suited to candidates with a background in third-party motor claims, especially those from a defendant perspective, who are keen to deepen their technical expertise and have greater ownership of files. Responsibilities of the Third Party Claims Handler: Manage a full third-party motor claims caseload from FNOL through to settlement. Investigate and determine liability, gathering supporting evidence and making informed decisions. Review and negotiate payment packs from third parties, credit hire companies, and garages. Liaise with police, investigators, and other third parties to establish facts. Handle recovery of outlay from third-party insurers. Oversee total loss claims, including salvage instruction and completion of MIAFTR. Benefits of the Third Party Claims Handler: Salary of £28,000 - £33,000 plus discretionary bonus. Central location with excellent transport links. Be part of a growing company with clear progression opportunities. Regular company social events. 25 days holiday allowance. Company pension contributions. Our ideal Third Party Claims Handler: Experience handling third-party motor claims, ideally with a focus on Credit Hire, Total Loss, ULR and FNOL, gained in an insurer, solicitor, or MGA setting. A defendant background is strongly preferred, with confidence in assessing liability and defending claims where appropriate. Familiar with the OIC and MOJ Portals, with experience handling Personal Injury and Property Damage claims. Able to handle high-value claims, including those exceeding £50,000. Comfortable working with complex files and confident on the phone. Ready to take the next step? If you're looking for a role where you can really refine your technical skills and work more autonomously on defendant third-party motor claims, apply with your CV today! For more information, contact one of our specialist consultants and quote job reference NJR16362.

Motor Claims Intervention Handler Salary: £24,500 - £26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.

Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of small claims track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. This is an excellent opportunity for someone with RTA experience looking to begin in litigation and file handling. There will be development opportunities to move into fast track litigation and beyond. Key Responsibilities Reviewing files, noting and abiding by Client Guidelines Knowledge of litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Ensuring relevant tasks are delegated to the paralegals Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulation Adhere to the Keoghs Values This is a full time permanent role working 35 hours per week Monday to Friday. We operate a hybrid working model and you'll be asked to attend the office one day per week, remainder working from home. Skills, Knowledge & Expertise Sound and practical experience of handling Small Claims Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Drafting of legal documents, including defences, applications, witness statements, Part 18 Questions Liaising with and drafting instructions to Counsel Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Excellent listening and verbal communication skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential Ability to: Work as part of a Team Use own initiative Plan and prioritise workloads, and effectively use delegation Remain clam under pressure Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Job Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Third Party Property Damage Claims Handler Bolton (office based during probation) Monday-Friday 9am-5pm (35 hours p/w) £25,000 - £35,000 DOE MPJ Recruitment is partnering with a CII-accredited insurer in Bolton to find an experienced Third Party Property Damage Claims Handler. This is a hands-on role where you'll manage your own caseload from start to finish and play a key role in shaping the future of Third Party Claims. If you enjoy ownership, variety, and making a real difference to customers during challenging moments, this could be the role for you. What you'll be doing Managing a portfolio of Third Party Property and Motor claims from first notification through to resolution Investigating claims thoroughly, gathering evidence, and driving fair outcomes Proactively handling Third Party referrals and controlling hire and repair costs Spotting potential fraud indicators and escalating when appropriate Delivering an empathetic, high-quality service - understanding that claims can follow stressful or upsetting events Working closely with claimant solicitors, brokers, customers, and other insurance professionals Supporting the wider team by sharing knowledge and contributing to collective success What we're looking for Essential experience handling Motor and/or Property Claims (commercial, domestic, or personal lines) Strong negotiation and objection-handling skills A people-focused professional who values empathy and active listening Confident, adaptable, and comfortable dealing with a wide range of stakeholders Motivated to learn, grow, and help shape the future of the business A team player who enjoys coaching and supporting others What's in it for you? Competitive salary up to £35,000 DOE Performance-based bonus Free parking Enhanced pension contributions Support with industry qualifications Generous holiday allowance + bank holidays Your birthday off Holiday buy/sell scheme Gym and wellbeing benefits Interested in knowing more? CLICK APPLY

As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases.This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims. Benefits: 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Hybrid working - (Working only 1 day in the office) Simply Health Care Cash Plan Pension Contribution based 5% Employee / 3% Employer Key Accountabilities The role will involve dealing with a caseload of DA credit hire & injury files under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary. The main aspects of the role will involve: Review and analysis of files throughout the life of the case, and in accordance with the client guidelines Develop and maintain client relationships, always keeping the client at the heart of every decision Formulating an initial strategy for approval by Team Leader. Legal research Undertaking telephone negotiations with third party Solicitors • Liaising with the insured and insurers where necessary •Ensuring 'actions' are carried out as per the task list within the Case Management System •Accurately completing management information processes (MI) •Processing bills •Ensuring all files are kept within ISO 9001 guidelines •To ensure compliance with the SRA Standards & Regulations •Adhere to the Keoghs Values • Ability to work in target driven environment The role will also involve an understanding of the court process, to include Drafting defences Completing direction questionnaires Dealing with disclosure and exchange of evidence Completing pre-trial checklists Instructing Counsel Drafting CPR Part 18 questions Drafting CPR Part 35 questions Drafting Counter schedules Working Hours 35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Experience, Skills and Qualifications Essential: •Experience of litigation and handling Credit Hire files with evidence of managing own case load •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable •Ability to use own initiative •Ability to plan and prioritise workloads •Excellent listening and verbal communication skills •Good telephone negotiation skills •Ability to follow work processes and keep to Strategy •Ability to recognise when sensitivity and tact are required •Ability to make decisions •Ability to remain calm under pressure •Good IT skills including Word, Outlook, and experience of a Case Management System preferred •Adhere to the Keoghs Values Desirable: •Experience of handling PI claims Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Location: Leeds Salary: Flexible, depending on experience Are you an experienced motor claims professional looking to take ownership of your caseload and deliver high-quality recovery outcomes? We're looking for a talented Motor Claims Recovery Handler to join a growing, forward-thinking business that specialises in delivering efficient and commercially focused claims solutions. This is an excellent opportunity for someone with motor claims experience who thrives in a fast-paced environment and enjoys negotiating successful recoveries. The Role You will manage your own caseload of motor recovery claims from first notification through to successful settlement. Working closely with third-party insurers, repair partners, and internal teams, you will investigate liability, pursue recoveries, resolve disputes, and ensure claims are progressed efficiently. Key Responsibilities Manage a portfolio of motor recovery claims from start to settlement. Investigate claims to determine liability and recovery prospects. Liaise with repairers, engineers, introducers, solicitors, and third-party insurers. Pursue recoveries from responsible drivers, insurers, or legal representatives. Review accident reports, engineer assessments, and repair documentation. Escalate complex or litigated cases to specialist legal teams when required. Maintain accurate and up-to-date claim records on internal systems. Proactively identify delays, disputes, or liability challenges and resolve them. Escalate high-value or high-risk matters appropriately. Contribute to continuous improvement of claims processes and performance measures. Monitor and report on recovery performance, KPIs, and targets. Skills & Experience Required Previous motor claims handling experience (typically 1-3 years). Strong understanding of UK motor insurance liability and recovery processes. Excellent organisational skills and the ability to manage a high-volume caseload. Analytical mindset with strong investigation and decision-making abilities. High attention to detail and strong commercial awareness. Experience using claims management systems. Confident communicator with the ability to negotiate effectively. What's on Offer Competitive salary (DOE). Supportive team culture within a growing and innovative organisation. Opportunities for development and progression. A role where you can genuinely make an impact in improving recovery performance.

Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Part home part office based after initial training Clark James Specialist Insurance Recruitment would like to work with you if you are looking for a really beneficial career move within Motor Claims. We are working with an exciting and forward thinking business who are rapidly expanding with great training and progression opportunities, they are looking for Motor Claims Handlers with Third Party and/or Property Damage experience. (TPPD) They currently have openings ideally suited to a candidate with a good level of Motor Claims experience ideally including good experience of either Personal Injury, Third Party / Property Damage Claims or Credit Hire. Generous salary will topped up with a bonus to improve your salary package as well as great working environment in a company who pride themselves on training, developing and promoting from within. Responsibilities Managing claims caseload, in accordance with the company claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Developing and maintaining effective relationships with colleagues and business partners. Undertaking general claims tasks, as required Clark James are renowned for having your best interest at heart and will help and advise you not put pressure on you! We have a great relationship with this client to enable your CV to reach the top of the pile!

We are currently recruiting for fast growing and highly ambitious independent broking group, who are now keen to add a new Commercial Claims Handler to their team. This firm have impressive long-term growth plans, backed by an ambitious owner who has an excellent reputation in the market, so offer a great place to work for career motivated individuals.You'll be at the heart of the broker's claims service, delivering confident, proactive support to corporate level commercial clients and their claims. They handle pretty much all types of commercial insurance here and will train you in all of these! Their client base spans Property, Motor/Fleet, EL, PL, PI, Cyber, D&O - including both standard and complex placements. This is the role for you, if you love getting stuck in, and thrive off driving claims to resolution through forging strong insurer, adjuster and third-party relationships.As above you will need a minimum of 1 years commercial claims handling experience and be highly driven with your task at hand, which is progressing claims with insurers and working with your clients to make sure the business retains them. Salary on offer is £28k-35k Office hours are Monday to Friday - 9.00am to 5:30pm If you have Claims handling experience, are seeking an exciting step in your career, please contact Kieran at CKB Recruitment.

Part home part office based after initial training Clark James Specialist Insurance Recruitment would like to work with you if you are looking for a really beneficial career move within Motor Claims. We are working with an exciting and forward thinking business who are rapidly expanding with great training and progression opportunities, they are looking for Motor Claims Handlers with Third Party and/or Property Damage experience. (TPPD) They currently have openings ideally suited to a candidate with a good level of Motor Claims experience ideally including good experience of either Personal Injury, Third Party / Property Damage Claims or Credit Hire. Generous salary will topped up with a bonus to improve your salary package as well as great working environment in a company who pride themselves on training, developing and promoting from within. Responsibilities Managing claims caseload, in accordance with the company claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Developing and maintaining effective relationships with colleagues and business partners. Undertaking general claims tasks, as required Clark James are renowned for having your best interest at heart and will help and advise you not put pressure on you! We have a great relationship with this client to enable your CV to reach the top of the pile!

Third Party Property Damage Claims Handler Monday-Friday 9am-5pm Bolton Up to £35,000 DOE MPJ Recruitment are proud to be working with a CII accredited insurer based in Bolton. We are currently recruiting for an experienced Third Party Property Damage Claims Handlers to help us shape and drive our Third Party Claims. You'll be handling your own claims files independently. Third Party Property Damage Claims Handler responsibilities: You'll be responsible for a portfolio of Property/Motor Claims from start to finish, investigating and gathering evidence to help bring each claim to the point of a conclusion Proactively manage Third Party referrals from first notification of loss Manage cost of hire and cost of repairs provided to Third Parties This is a varied and interesting role, you'll understand that some claims are a result of a distressing or simply unfortunate incident, and therefore it's important you listen and act with empathy Recognise the signs of a fraudulent claim and refer these for further investigation when needed. Most of all, you'll take pride in the service you offer to all customers and partners The ideal Third Party Property Damage Claims Handler: Motor/Property Claims knowledge is essential. This can be Commercial/domestic/personal lines Claims in any setting. Negotiation and objection handling skills. You'll be passionate about people and committed to growing your career. Looking for opportunities to always learn and be part in shaping the future of our business. An active listener who can demonstrate empathy, you'll be able to put yourself in our customers shoes to build key relationships. Professional, confident, and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals. Can contribute effectively to team success, offering advice and coaching others to achieve their full potential. Third Party Property Damage Claims Handler benefits Competitive annual salary Free parking Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement + Bank Holidays Birthday off Holiday sell scheme Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity. We will be in touch immediately.