6 jobs found

Motor Claims Intervention Handler Salary: £24,500 - £26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.

Recoveries Handler - Up to £32,000 DOE Rochdale Office-Based Monday to Friday, Office Hours Are you a confident negotiator with a keen eye for detail and a passion for problem-solving? Join a supportive, close-knit team of Technical Recovery Negotiators within a thriving accident management environment. We are recruiting on behalf of a well-established Rochdale-based business specialising in credit hire and repair services for non-fault road traffic accidents. Renowned for exceptional customer care and a modern, friendly workplace, this is a fantastic opportunity to develop your career in a fast-paced and rewarding sector. Role Overview As a Recoveries Handler, you will manage your own caseload of up to 300 claims, taking full ownership of the recovery process from start to finish. Your key responsibilities will include: Negotiating settlements for credit hire, credit repair, storage, recovery, and other uninsured losses with insurers and solicitors Investigating and resolving liability and quantum disputes Liaising with solicitors, referrers, and insurers to progress claims efficiently Handling payments, incoming post, and telephone enquiries promptly and professionally Person Specification You will excel in this role if you enjoy investigative work, remain calm under pressure, and relish the challenge of negotiating successful outcomes. Essential skills and experience: Experience in claims handling, with recoveries or credit hire experience essential Confident and persuasive negotiator Strong organisational skills with the ability to prioritise effectively Excellent attention to detail and problem-solving capabilities Knowledge of ABI GTA and motor accident claims is advantageous Proficiency in MS Office; experience with Pro Claim is beneficial An excellent telephone manner is crucial, and you will enjoy working as part of a productive, supportive team. What We Offer Salary: £27,000 - £32,000, dependent on experience Hours: 09:00 - 17:30, Monday to Friday (office-based) Holidays: 20 days, rising to 25 with length of service, plus bank holidays This employer truly values employee wellbeing. Expect regular team-building events - from social nights out and charity activities to motor racing days. You will also have access to a modern on-site games and chill-out zone to relax and connect with colleagues.

Third Party Property Damage Claims Handler Bolton (office based during probation) Monday-Friday 9am-5pm (35 hours p/w) £25,000 - £35,000 DOE MPJ Recruitment is partnering with a CII-accredited insurer in Bolton to find an experienced Third Party Property Damage Claims Handler. This is a hands-on role where you'll manage your own caseload from start to finish and play a key role in shaping the future of Third Party Claims. If you enjoy ownership, variety, and making a real difference to customers during challenging moments, this could be the role for you. What you'll be doing Managing a portfolio of Third Party Property and Motor claims from first notification through to resolution Investigating claims thoroughly, gathering evidence, and driving fair outcomes Proactively handling Third Party referrals and controlling hire and repair costs Spotting potential fraud indicators and escalating when appropriate Delivering an empathetic, high-quality service - understanding that claims can follow stressful or upsetting events Working closely with claimant solicitors, brokers, customers, and other insurance professionals Supporting the wider team by sharing knowledge and contributing to collective success What we're looking for Essential experience handling Motor and/or Property Claims (commercial, domestic, or personal lines) Strong negotiation and objection-handling skills A people-focused professional who values empathy and active listening Confident, adaptable, and comfortable dealing with a wide range of stakeholders Motivated to learn, grow, and help shape the future of the business A team player who enjoys coaching and supporting others What's in it for you? Competitive salary up to £35,000 DOE Performance-based bonus Free parking Enhanced pension contributions Support with industry qualifications Generous holiday allowance + bank holidays Your birthday off Holiday buy/sell scheme Gym and wellbeing benefits Interested in knowing more? CLICK APPLY

Location: Leeds Salary: Flexible, depending on experience Are you an experienced motor claims professional looking to take ownership of your caseload and deliver high-quality recovery outcomes? We're looking for a talented Motor Claims Recovery Handler to join a growing, forward-thinking business that specialises in delivering efficient and commercially focused claims solutions. This is an excellent opportunity for someone with motor claims experience who thrives in a fast-paced environment and enjoys negotiating successful recoveries. The Role You will manage your own caseload of motor recovery claims from first notification through to successful settlement. Working closely with third-party insurers, repair partners, and internal teams, you will investigate liability, pursue recoveries, resolve disputes, and ensure claims are progressed efficiently. Key Responsibilities Manage a portfolio of motor recovery claims from start to settlement. Investigate claims to determine liability and recovery prospects. Liaise with repairers, engineers, introducers, solicitors, and third-party insurers. Pursue recoveries from responsible drivers, insurers, or legal representatives. Review accident reports, engineer assessments, and repair documentation. Escalate complex or litigated cases to specialist legal teams when required. Maintain accurate and up-to-date claim records on internal systems. Proactively identify delays, disputes, or liability challenges and resolve them. Escalate high-value or high-risk matters appropriately. Contribute to continuous improvement of claims processes and performance measures. Monitor and report on recovery performance, KPIs, and targets. Skills & Experience Required Previous motor claims handling experience (typically 1-3 years). Strong understanding of UK motor insurance liability and recovery processes. Excellent organisational skills and the ability to manage a high-volume caseload. Analytical mindset with strong investigation and decision-making abilities. High attention to detail and strong commercial awareness. Experience using claims management systems. Confident communicator with the ability to negotiate effectively. What's on Offer Competitive salary (DOE). Supportive team culture within a growing and innovative organisation. Opportunities for development and progression. A role where you can genuinely make an impact in improving recovery performance.

Job Title: Motor Fleet Claims Handler Location: Hitchin (Hybrid) Salary: £30,000 We're working with a growing and well-respected insurance business in Hitchin that is looking to welcome a Motor Fleet Claims Handler to their friendly and supportive team. This is a hybrid role, offering a great balance of office collaboration and home working. It's ideal for someone with a couple of years experience looking to make a move to a company with a well worn path to leadership. The Role As a Motor Fleet Claims Handler, you'll be the person customers rely on when they need help the most. From the moment a claim is reported through to resolution, you'll manage the process with empathy, professionalism, and efficiency.You'll support fleet clients following motor incidents, ensuring claims are handled smoothly while keeping customers informed and reassured throughout the process. Key Responsibilities Managing motor fleet claims from first notification through to settlement Providing clear and supportive communication to customers following incidents Investigating claims and gathering relevant information and documentation Liaising with insurers, repairers, engineers, and other third parties Ensuring claims are handled in line with company procedures and service standards Delivering a positive customer experience during what can often be a stressful time About You We're looking for someone who combines technical claims knowledge with genuine empathy for customers. You'll ideally have: 2+ years' experience handling Motor Fleet Claims Strong communication and customer service skills The ability to manage multiple claims efficiently A calm and supportive approach when dealing with customers following accidents Great attention to detail and organisational skills What's in it for You? Salary of £30,000 DoE Hybrid working Private Health Insurance incl. dental 25 days Annual leave + bank holidays + the ability to buy up to 5 additional days Supportive and collaborative team environment Progression opportunities throughout the business The opportunity to do meaningful work helping customers when they need it most If you're an experienced Motor Fleet Claims Handler looking for a role where you can make a real difference to customers after an accident, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Third Party Property Damage Claims Handler Monday-Friday 9am-5pm Bolton Up to £35,000 DOE MPJ Recruitment are proud to be working with a CII accredited insurer based in Bolton. We are currently recruiting for an experienced Third Party Property Damage Claims Handlers to help us shape and drive our Third Party Claims. You'll be handling your own claims files independently. Third Party Property Damage Claims Handler responsibilities: You'll be responsible for a portfolio of Property/Motor Claims from start to finish, investigating and gathering evidence to help bring each claim to the point of a conclusion Proactively manage Third Party referrals from first notification of loss Manage cost of hire and cost of repairs provided to Third Parties This is a varied and interesting role, you'll understand that some claims are a result of a distressing or simply unfortunate incident, and therefore it's important you listen and act with empathy Recognise the signs of a fraudulent claim and refer these for further investigation when needed. Most of all, you'll take pride in the service you offer to all customers and partners The ideal Third Party Property Damage Claims Handler: Motor/Property Claims knowledge is essential. This can be Commercial/domestic/personal lines Claims in any setting. Negotiation and objection handling skills. You'll be passionate about people and committed to growing your career. Looking for opportunities to always learn and be part in shaping the future of our business. An active listener who can demonstrate empathy, you'll be able to put yourself in our customers shoes to build key relationships. Professional, confident, and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals. Can contribute effectively to team success, offering advice and coaching others to achieve their full potential. Third Party Property Damage Claims Handler benefits Competitive annual salary Free parking Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement + Bank Holidays Birthday off Holiday sell scheme Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity. We will be in touch immediately.