Our Organisation Womankind Worldwide is a global women s rights organisation working in partnership with women s rights movements and organisations to transform the lives of women and girls. We strengthen and support women s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position is in the UK. You must have the right to work in the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose: The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This role reports to the UK and Global Policy and Advocacy Manager. This is a full-time UK based role that supports the policy and advocacy team s efforts from a decolonial feminist lens, in line with Womankind s 2030 strategy and the Influencing Sub-Strategy. Reporting to the Movement Strengthening and Feminist Funding Policy & Advocacy Manager, the role will engage in Policy and Advocacy operational and management support, contribute to advocacy learning and exchange, knowledge production, coordination of MEL-related outputs, and represent Womankind internally and externally vis-à-vis its advocacy objectives. Areas of responsibility: 1.Policy and Advocacy Operational and Management Support • Assists the Policy and Advocacy team to respond to the needs and opportunities in the WRO and feminist movement and feminist funding ecosystem context. This includes mapping the context, conducting research, drafting internal briefing documents, attending in-person meetings with state and civil society actors, and dispatching external communication as appropriate. • Taking the lead in partner and ally communications in relation to various policy and advocacy opportunities. Assisting the Policy and Advocacy Team to complete, file and dispatch finance and administration forms including international transfer forms. • Supports annual operational and budget planning processes. 2.Policy and Advocacy Governance Support • Schedules monthly Policy and Advocacy meetings, attend and document the said meetings, on a rotational basis with the other P&A Officer. • Contribute to reporting processes at Womankind to ensure high quality narrative and financial work plans and reports, grant management, monitoring and evaluation, linking and learning, and financial management - in collaboration with other Womankind colleagues; • Contribute to all necessary or ongoing partner due diligence in collaboration with other Womankind colleagues; • Contribute to regular progress reports for key stakeholders including donor reporting; • Contribute to project and funder administration and record keeping to ensure that it is delivered with excellence; • Contribute to recruitment process administrative tasks as requested. 3. Contribution to knowledge and evidence base • Acts as the Policy and Advocacy Monitoring Evaluation and Learning Liaison to contribute to effective and appropriate technical monitoring, evaluation, and learning processes linked to Policy and Advocacy work in collaboration with the Impact and Learning Manager. • Working with the Impact and Learning Manager to ensure Policy and Advocacy work is captured in the Policy Programmes and Learning annual reports. • Support the planning of key policy and advocacy engagement spaces. • Support the Policy and Advocacy team s learning and exchange efforts, and knowledge production efforts. • Contributes to the work of the communications team through drafting content on Policy and Advocacy work for the website and social media channels. • Coordinates quarterly updates from the Policy and Advocacy team and liaise with officers in the policy and advocacy, grant making and fundraising teams to ensure these are captured and sent to partners. 4. Representation • Represents the policy and advocacy team in cross-organisational initiatives and information sharing activities as determined by the policy and advocacy team, and in consultation with the line manager. Key relationships and collaboration: Internal: 1. P&A team. 2. Grantmaking & Partnerships Team. 3. Fundraising Team. External: 1. Partners. 2. WRO & Feminist Movement Allies. 3. Regional and International Bodies. Person Specification Qualification and training: • A bachelor s degree qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience. Essential Experience: 1. At least 3 years experience of working in organisations that engage in strategic, partner-centred, evidence-based advocacy with demonstrable results. 2. Experience of supporting the implementation of global advocacy projects and/or programmes to a high standard, for the promotion of women s human rights and gender equality that are transnational and/or multi-stakeholder in scope; 3. Strong Monitoring, Evaluation, Reporting and Learning Skills. 4. Demonstrable experience of working within multi-disciplinary teams including women s movements, and/or membership movements, networks or coalitions targeting governments and civil society in the UK, and globally. 5. Experience of working with partner organisations located outside the UK with the ability to work with people from different cultural backgrounds and in different cultural settings; 6. Astute planner who can deliver multiple activities under pressure to strict deadlines and high levels of precision. Desirable Experience: 1. Demonstratable facilitation skills. 2. Strong feminist politics and analysis lens. 3. Experience of contributing to reports (narrative and financial) to donors. Essential Travel Requirements: International travel is an essential requirement for this role. The post holder must undertake reasonable international travel to fulfil their duties. This is expected to be no more than four weeks per year. Knowledge and Skills: • An organised, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK and globally. • A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment. • Excellent written, verbal influencing and communication skills. Fluency in English is essential. • A flexible, creative, solutions-focused approach to problem-solving. • Advanced ICT skills and experience of developing and using the systems required within a dynamic, multinational and inclusive environment. Understanding of and commitment to working in line with Womankind s feminist and anti-racist stance. Values and behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide s Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 02, 2026
Full time
Our Organisation Womankind Worldwide is a global women s rights organisation working in partnership with women s rights movements and organisations to transform the lives of women and girls. We strengthen and support women s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position is in the UK. You must have the right to work in the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose: The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This role reports to the UK and Global Policy and Advocacy Manager. This is a full-time UK based role that supports the policy and advocacy team s efforts from a decolonial feminist lens, in line with Womankind s 2030 strategy and the Influencing Sub-Strategy. Reporting to the Movement Strengthening and Feminist Funding Policy & Advocacy Manager, the role will engage in Policy and Advocacy operational and management support, contribute to advocacy learning and exchange, knowledge production, coordination of MEL-related outputs, and represent Womankind internally and externally vis-à-vis its advocacy objectives. Areas of responsibility: 1.Policy and Advocacy Operational and Management Support • Assists the Policy and Advocacy team to respond to the needs and opportunities in the WRO and feminist movement and feminist funding ecosystem context. This includes mapping the context, conducting research, drafting internal briefing documents, attending in-person meetings with state and civil society actors, and dispatching external communication as appropriate. • Taking the lead in partner and ally communications in relation to various policy and advocacy opportunities. Assisting the Policy and Advocacy Team to complete, file and dispatch finance and administration forms including international transfer forms. • Supports annual operational and budget planning processes. 2.Policy and Advocacy Governance Support • Schedules monthly Policy and Advocacy meetings, attend and document the said meetings, on a rotational basis with the other P&A Officer. • Contribute to reporting processes at Womankind to ensure high quality narrative and financial work plans and reports, grant management, monitoring and evaluation, linking and learning, and financial management - in collaboration with other Womankind colleagues; • Contribute to all necessary or ongoing partner due diligence in collaboration with other Womankind colleagues; • Contribute to regular progress reports for key stakeholders including donor reporting; • Contribute to project and funder administration and record keeping to ensure that it is delivered with excellence; • Contribute to recruitment process administrative tasks as requested. 3. Contribution to knowledge and evidence base • Acts as the Policy and Advocacy Monitoring Evaluation and Learning Liaison to contribute to effective and appropriate technical monitoring, evaluation, and learning processes linked to Policy and Advocacy work in collaboration with the Impact and Learning Manager. • Working with the Impact and Learning Manager to ensure Policy and Advocacy work is captured in the Policy Programmes and Learning annual reports. • Support the planning of key policy and advocacy engagement spaces. • Support the Policy and Advocacy team s learning and exchange efforts, and knowledge production efforts. • Contributes to the work of the communications team through drafting content on Policy and Advocacy work for the website and social media channels. • Coordinates quarterly updates from the Policy and Advocacy team and liaise with officers in the policy and advocacy, grant making and fundraising teams to ensure these are captured and sent to partners. 4. Representation • Represents the policy and advocacy team in cross-organisational initiatives and information sharing activities as determined by the policy and advocacy team, and in consultation with the line manager. Key relationships and collaboration: Internal: 1. P&A team. 2. Grantmaking & Partnerships Team. 3. Fundraising Team. External: 1. Partners. 2. WRO & Feminist Movement Allies. 3. Regional and International Bodies. Person Specification Qualification and training: • A bachelor s degree qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience. Essential Experience: 1. At least 3 years experience of working in organisations that engage in strategic, partner-centred, evidence-based advocacy with demonstrable results. 2. Experience of supporting the implementation of global advocacy projects and/or programmes to a high standard, for the promotion of women s human rights and gender equality that are transnational and/or multi-stakeholder in scope; 3. Strong Monitoring, Evaluation, Reporting and Learning Skills. 4. Demonstrable experience of working within multi-disciplinary teams including women s movements, and/or membership movements, networks or coalitions targeting governments and civil society in the UK, and globally. 5. Experience of working with partner organisations located outside the UK with the ability to work with people from different cultural backgrounds and in different cultural settings; 6. Astute planner who can deliver multiple activities under pressure to strict deadlines and high levels of precision. Desirable Experience: 1. Demonstratable facilitation skills. 2. Strong feminist politics and analysis lens. 3. Experience of contributing to reports (narrative and financial) to donors. Essential Travel Requirements: International travel is an essential requirement for this role. The post holder must undertake reasonable international travel to fulfil their duties. This is expected to be no more than four weeks per year. Knowledge and Skills: • An organised, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK and globally. • A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment. • Excellent written, verbal influencing and communication skills. Fluency in English is essential. • A flexible, creative, solutions-focused approach to problem-solving. • Advanced ICT skills and experience of developing and using the systems required within a dynamic, multinational and inclusive environment. Understanding of and commitment to working in line with Womankind s feminist and anti-racist stance. Values and behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide s Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Deputy Nursery Manager This is the start of an exciting journey for Yarm School with the opening of the Little Phoenix Nursery, September 2026. It is a chance to help set up and build a nursery that sets the benchmark for quality childcare and early years education in a brand new state of the art facility. Beautiful indoor & outdoor spaces will support the well-being of both children and staff, with the roof terrace offering a unique space to play. Situated close to Yarm high street the Deputy Manager will help build strong relationships with the wider community. While within the nursery they will have the opportunity to guide, coach & mentor educators new to their role, and be central in establishing an outstanding quality of care for babies & children aged 0-3 years. The Deputy Manager supports the Nursery Manager and plays a key leadership role in ensuring the delivery of high-quality childcare, education, and operational excellence. This position requires strong leadership, strategic oversight, and a commitment to safeguarding, inclusion, and compliance with all regulatory requirements. The Deputy Nursery Manager deputises fully for the Nursery Manager when required. This job description is not exhaustive but outlines the main responsibilities and expectations of the role. Key Responsibilities Childcare and Education Ensure children in the nursery are safe, supported, and engaged in stimulating, age-appropriate learning and play experiences. Assist with the leadership of all staff, delivering the curriculum effectively and consistently, working with staff and specialists to maintain high standards of practice. Promote strong partnerships with parents, carers, and families, encouraging open communication and active involvement in their child's learning journey. Support and oversee the implementation of inclusive practice, ensuring the effective work of SENCOs and inclusion leads. Undertake the role of Deputy Designated Safeguarding Lead (DSL) for the nursery and uphold all safeguarding requirements and procedures, working closely with DSL and Safeguarding Team within the school. Ensure nutritional needs of children are met and that Food Safety Regulations are followed at all times incorporating EYFS Nutritional Guidance Ensure full compliance with statutory frameworks (e.g. EYFS, Ofsted, Children Acts 1989 & 2004, and relevant legislation). Keep up to date with developments in childcare and education policy, sharing updates with all staff through a regular cycle of professional learning and appraisal. With the Nursery Manager, work closely with Pre-School at Yarm School to support transition and ensure educational priorities and practices are aligned. Health and Safety Support the Nursery Manager to oversee and implement all health and safety policies and procedures, ensuring compliance with statutory requirements. Maintain the highest standards of hygiene across childcare, food preparation, and changing areas. Conduct and act on regular risk assessments. Undertake regular fire drills and act as fire warden for the nursery. Support the Nursery Manager to ensure appropriate first aid provision, fire safety, emergency, and security procedures are in place and reviewed. Ensure full COSHH compliance across the nursery by maintaining risk assessments for hazardous substances, overseeing safe storage and use, and training/supervising staff to protect children, staff, and visitors. Assist in managing the building, grounds, furnishings, and equipment effectively. While maintaining a safe and secure site in line with the security policy. Deputise for the Nursery Manager as required for Health and Safety Committee meetings and weekly estates meetings. Operational Leadership Support the Nursery Manager to Ensure compliance with the EYFS, Ofsted, Children Acts 1989 & 2004, Equality Act 2010, Data Protection Act 2018, and UK GDPR. Liaise with Ofsted (or relevant regulator) and ensure readiness for inspections, implementing recommendations where required. Liaise with the central HR team to ensure all staff hold up-to-date enhanced DBS (or equivalent) checks. Oversee trainee placements, students, and volunteers, ensuring effective supervision, without compromising the delivery of outstanding provision to children and families. Work with local training providers (colleges, universities etc) to build positive relationships and ensure high quality trainees are sourced and supported Assume the full duties of the Nursery Manager in their absence. Deputise for the Nursery Manager as required to chair staff meetings, ensuring agendas and minutes are maintained. Staff Leadership and Development Promote Yarm School values and ethos in daily practice of all staff, fostering a culture of excellence and professionalism Lead, supervise, and support all nursery staff including cooks, cleaners, students, and volunteers in conjunction with the Nursery Manager. Assist in the recruitment, induction, and appraisal of staff, ensuring high quality throughout the team. Support the management of rotas, schedules, and staffing levels in line with regulatory requirements. With the Nursery Manager, provide individual supervision, appraisals, and detailed performance reviews. Identify training needs, implement development plans, and foster a culture of continuous improvement. Marketing, Communication and Engagement Act as an ambassador for Yarm School, consistently upholding and promoting the school's values, ethos, and reputation within the nursery setting. Assist in planning, organising, and delivering engaging Open Events for the nursery. Identify and be able to communicate USPs with current and prospective parents, staff and visitors. Contribute to and be involved in out of working hours activities, for example, training, staff meetings, social/fundraising activities etc. Build and maintain strong relationships with parents, carers, staff, and external agencies, building trust and confidence in Yarm School as a provider of exceptional education. Support the use of social media and other platforms to enhance reputation and engagement. Assist with the coordination of a regular cycle of parent events and forums to strengthen family partnerships. Administration & Records Ensure accurate and timely record-keeping for children, staff, and regulatory purposes. Maintain inventories, order resources, and ensure efficient use of nursery systems/software. Ensure compliance with data protection legislation in all aspects of administration. General Responsibilities Act as a role model, demonstrating best practice and embodying organisational values. Be flexible within working practices of the setting, undertaking other responsible duties where needed, such as domestic tasks, preparation of snack meals, cleaning of equipment etc. Undertake additional duties as required, adapting flexibly to organisational needs. About You We are seeking a dedicated, forward-thinking and ambitious Deputy Nursery Manager who is committed to providing outstanding childcare and early years education. You will bring energy, vision, and strategic leadership to the role, ensuring the very best outcomes for children, families, and staff. You will have excellent communication skills, enabling you to build strong relationships with children, parents, colleagues, and external partners. A problem-solver with the ability to lead change, you will inspire confidence and foster a culture of continuous improvement. Qualifications and Experience Level 3 or above in Childcare/Early Years (e.g. NNEB, CACHE, BTEC National Diploma, NVQ Level 3, or equivalent). A minimum of 3 years experience in a senior leadership or management role within early years. Approved Paediatric First Aid qualification Previous experience as a Deputy Nursery Manager (or equivalent leadership role) is essential. Demonstrated ability to lead, manage, develop, and motivate staff teams. Proven track record of driving improvements, raising standards, and managing change effectively. Strong understanding of safeguarding. A strong understanding of regulatory frameworks and commitment to delivering high-quality childcare and early education. Personal Attributes Passionate about early years education and child development. Commercially aware, organised, and able to balance strategy with daily operations. Confident leader with empathy, integrity, and resilience. Skilled communicator who builds strong relationships with families, staff, and external partners. Solution-focused and adaptable in a fast-paced environment. Committed to ongoing personal and professional growth. Ambitious to develop and deliver early years education of the highest quality. Contractual Matters Salary; £32,000 - £36,000 per year (starting salary dependent upon experience) 40 hours per week; daily shifts will vary and be on a rota between 7.15am and 6.15pm. Full year contract. Holiday leave; 21 days plus bank holidays, plus 4 additional days towards Christmas closure. The nursery is closed over the Christmas period . click apply for full job details
Apr 01, 2026
Full time
Deputy Nursery Manager This is the start of an exciting journey for Yarm School with the opening of the Little Phoenix Nursery, September 2026. It is a chance to help set up and build a nursery that sets the benchmark for quality childcare and early years education in a brand new state of the art facility. Beautiful indoor & outdoor spaces will support the well-being of both children and staff, with the roof terrace offering a unique space to play. Situated close to Yarm high street the Deputy Manager will help build strong relationships with the wider community. While within the nursery they will have the opportunity to guide, coach & mentor educators new to their role, and be central in establishing an outstanding quality of care for babies & children aged 0-3 years. The Deputy Manager supports the Nursery Manager and plays a key leadership role in ensuring the delivery of high-quality childcare, education, and operational excellence. This position requires strong leadership, strategic oversight, and a commitment to safeguarding, inclusion, and compliance with all regulatory requirements. The Deputy Nursery Manager deputises fully for the Nursery Manager when required. This job description is not exhaustive but outlines the main responsibilities and expectations of the role. Key Responsibilities Childcare and Education Ensure children in the nursery are safe, supported, and engaged in stimulating, age-appropriate learning and play experiences. Assist with the leadership of all staff, delivering the curriculum effectively and consistently, working with staff and specialists to maintain high standards of practice. Promote strong partnerships with parents, carers, and families, encouraging open communication and active involvement in their child's learning journey. Support and oversee the implementation of inclusive practice, ensuring the effective work of SENCOs and inclusion leads. Undertake the role of Deputy Designated Safeguarding Lead (DSL) for the nursery and uphold all safeguarding requirements and procedures, working closely with DSL and Safeguarding Team within the school. Ensure nutritional needs of children are met and that Food Safety Regulations are followed at all times incorporating EYFS Nutritional Guidance Ensure full compliance with statutory frameworks (e.g. EYFS, Ofsted, Children Acts 1989 & 2004, and relevant legislation). Keep up to date with developments in childcare and education policy, sharing updates with all staff through a regular cycle of professional learning and appraisal. With the Nursery Manager, work closely with Pre-School at Yarm School to support transition and ensure educational priorities and practices are aligned. Health and Safety Support the Nursery Manager to oversee and implement all health and safety policies and procedures, ensuring compliance with statutory requirements. Maintain the highest standards of hygiene across childcare, food preparation, and changing areas. Conduct and act on regular risk assessments. Undertake regular fire drills and act as fire warden for the nursery. Support the Nursery Manager to ensure appropriate first aid provision, fire safety, emergency, and security procedures are in place and reviewed. Ensure full COSHH compliance across the nursery by maintaining risk assessments for hazardous substances, overseeing safe storage and use, and training/supervising staff to protect children, staff, and visitors. Assist in managing the building, grounds, furnishings, and equipment effectively. While maintaining a safe and secure site in line with the security policy. Deputise for the Nursery Manager as required for Health and Safety Committee meetings and weekly estates meetings. Operational Leadership Support the Nursery Manager to Ensure compliance with the EYFS, Ofsted, Children Acts 1989 & 2004, Equality Act 2010, Data Protection Act 2018, and UK GDPR. Liaise with Ofsted (or relevant regulator) and ensure readiness for inspections, implementing recommendations where required. Liaise with the central HR team to ensure all staff hold up-to-date enhanced DBS (or equivalent) checks. Oversee trainee placements, students, and volunteers, ensuring effective supervision, without compromising the delivery of outstanding provision to children and families. Work with local training providers (colleges, universities etc) to build positive relationships and ensure high quality trainees are sourced and supported Assume the full duties of the Nursery Manager in their absence. Deputise for the Nursery Manager as required to chair staff meetings, ensuring agendas and minutes are maintained. Staff Leadership and Development Promote Yarm School values and ethos in daily practice of all staff, fostering a culture of excellence and professionalism Lead, supervise, and support all nursery staff including cooks, cleaners, students, and volunteers in conjunction with the Nursery Manager. Assist in the recruitment, induction, and appraisal of staff, ensuring high quality throughout the team. Support the management of rotas, schedules, and staffing levels in line with regulatory requirements. With the Nursery Manager, provide individual supervision, appraisals, and detailed performance reviews. Identify training needs, implement development plans, and foster a culture of continuous improvement. Marketing, Communication and Engagement Act as an ambassador for Yarm School, consistently upholding and promoting the school's values, ethos, and reputation within the nursery setting. Assist in planning, organising, and delivering engaging Open Events for the nursery. Identify and be able to communicate USPs with current and prospective parents, staff and visitors. Contribute to and be involved in out of working hours activities, for example, training, staff meetings, social/fundraising activities etc. Build and maintain strong relationships with parents, carers, staff, and external agencies, building trust and confidence in Yarm School as a provider of exceptional education. Support the use of social media and other platforms to enhance reputation and engagement. Assist with the coordination of a regular cycle of parent events and forums to strengthen family partnerships. Administration & Records Ensure accurate and timely record-keeping for children, staff, and regulatory purposes. Maintain inventories, order resources, and ensure efficient use of nursery systems/software. Ensure compliance with data protection legislation in all aspects of administration. General Responsibilities Act as a role model, demonstrating best practice and embodying organisational values. Be flexible within working practices of the setting, undertaking other responsible duties where needed, such as domestic tasks, preparation of snack meals, cleaning of equipment etc. Undertake additional duties as required, adapting flexibly to organisational needs. About You We are seeking a dedicated, forward-thinking and ambitious Deputy Nursery Manager who is committed to providing outstanding childcare and early years education. You will bring energy, vision, and strategic leadership to the role, ensuring the very best outcomes for children, families, and staff. You will have excellent communication skills, enabling you to build strong relationships with children, parents, colleagues, and external partners. A problem-solver with the ability to lead change, you will inspire confidence and foster a culture of continuous improvement. Qualifications and Experience Level 3 or above in Childcare/Early Years (e.g. NNEB, CACHE, BTEC National Diploma, NVQ Level 3, or equivalent). A minimum of 3 years experience in a senior leadership or management role within early years. Approved Paediatric First Aid qualification Previous experience as a Deputy Nursery Manager (or equivalent leadership role) is essential. Demonstrated ability to lead, manage, develop, and motivate staff teams. Proven track record of driving improvements, raising standards, and managing change effectively. Strong understanding of safeguarding. A strong understanding of regulatory frameworks and commitment to delivering high-quality childcare and early education. Personal Attributes Passionate about early years education and child development. Commercially aware, organised, and able to balance strategy with daily operations. Confident leader with empathy, integrity, and resilience. Skilled communicator who builds strong relationships with families, staff, and external partners. Solution-focused and adaptable in a fast-paced environment. Committed to ongoing personal and professional growth. Ambitious to develop and deliver early years education of the highest quality. Contractual Matters Salary; £32,000 - £36,000 per year (starting salary dependent upon experience) 40 hours per week; daily shifts will vary and be on a rota between 7.15am and 6.15pm. Full year contract. Holiday leave; 21 days plus bank holidays, plus 4 additional days towards Christmas closure. The nursery is closed over the Christmas period . click apply for full job details
Policy Officer Join a nature restoration charity, whose mission is to restore beavers to regenerate our landscapes. We are looking for a Policy Officer to influence national policies and strategies that enable the restoration of beavers, rivers and wetlands. Position: Policy Officer Location: Remote, resident in mainland Britain Hours: Full or part-time. 4 days per week (30 hrs), 4.5 days per week (33.75 hrs) or 5 days per week (37.5 hrs) Contract: Permanent Salary: £29,403 per annum, pro rata Closing Date: 9:00am on Monday 20th April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified. Interview Date: Online interviews will be held on Tuesday the 12 May. You will be asked to give a short presentation to the interview panel and may also be given a task to undertake during the interview About the Role Working closely with and supporting the Policy Lead, the role involves engaging with stakeholders to build strong, effective relationships and help drive policy change in support of the charity s mission. Sitting in the Influencing team, the Policy Officer will collaborate across the organisation, including with Restoration, Communication & Education, Fundraising, and Support & Governance teams. Key areas of responsibility include: Research and monitor changes in policy and legislation with direct and indirect impacts on beaver restoration across Britain. Draft relevant responses, policy documents and political briefings. Organise policy events and meetings to support influencing work. Monitor the policy positions and activities of stakeholder organisations, including partners and those with opposing views. Cultivate and maintain stakeholder relationships, including with politicians, government officials, and partners to bolster support for the trust s policy positions. Represent the organisation at meetings and events, including those of Wildlife & Countryside Link, Wales Environment Link, and Scottish Environment LINK coalitions. Support delivery of campaigns. Personal data administration to ensure compliance with the GDPR Work closely with the wider team to ensure cross organisational working to maximise influencing impact. About You You will have an understanding of the environmental policy landscape - including agri environment schemes - across Britain at both local and national levels. With strong influencing and communication skills, you will have the ability to articulate policy positions clearly and persuasively to support policy change. You will have proven ability to build and maintain effective relationships with a wide range of external stakeholders, including those who may hold differing or opposing views. For example government officials, NGOs, partners, and landowners. With the ability to synthesise, interpret and apply scientific research to inform policy development and advocacy, you will have: Experience of producing high-quality reports, briefings and written communications for diverse audiences. Highly organised, proactive and self-motivated, with a strong commitment to the organisation s mission and values. IT and visual content creation skills. Willingness to travel extensively across Britain for work, including frequent overnight stays, with access to transport to get to areas not covered by bus/rail. All shortlisted candidates will be contacted by Thursday the 30 April. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion. About the Organisation Join a nature restoration charity, restoring beavers to regenerate our landscapes. Our client s team is small with a diverse skillset and extensive experience in beaver ecology and restoration, human-wildlife coexistence, and policy. They provide practical solutions to help people to co-exist with beavers and influence legislation in Scotland, Wales and at Westminster that rebuilds ecosystems, improves river health, and strengthens climate resilience in a time of ecological and climate crisis. Benefits include: 25 days holiday, plus Christmas day through to New Year s Day paid, plus 6 days of floating holidays. Flexible approach to hours of work. Travel, accommodation and subsistence expenses will be met by the trust in Pension contribution of 3% of your total pay each month One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone) Monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices. We are committed to inclusive recruitment and are happy to make reasonable adjustments at any stage of the process. We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector, including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics You may have experience in roles including Policy, Policy Officer, Policy Executive, Grants and Policy, Environment, Environmental, Environmental Policy, Environmental Policy, Nature. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 31, 2026
Full time
Policy Officer Join a nature restoration charity, whose mission is to restore beavers to regenerate our landscapes. We are looking for a Policy Officer to influence national policies and strategies that enable the restoration of beavers, rivers and wetlands. Position: Policy Officer Location: Remote, resident in mainland Britain Hours: Full or part-time. 4 days per week (30 hrs), 4.5 days per week (33.75 hrs) or 5 days per week (37.5 hrs) Contract: Permanent Salary: £29,403 per annum, pro rata Closing Date: 9:00am on Monday 20th April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified. Interview Date: Online interviews will be held on Tuesday the 12 May. You will be asked to give a short presentation to the interview panel and may also be given a task to undertake during the interview About the Role Working closely with and supporting the Policy Lead, the role involves engaging with stakeholders to build strong, effective relationships and help drive policy change in support of the charity s mission. Sitting in the Influencing team, the Policy Officer will collaborate across the organisation, including with Restoration, Communication & Education, Fundraising, and Support & Governance teams. Key areas of responsibility include: Research and monitor changes in policy and legislation with direct and indirect impacts on beaver restoration across Britain. Draft relevant responses, policy documents and political briefings. Organise policy events and meetings to support influencing work. Monitor the policy positions and activities of stakeholder organisations, including partners and those with opposing views. Cultivate and maintain stakeholder relationships, including with politicians, government officials, and partners to bolster support for the trust s policy positions. Represent the organisation at meetings and events, including those of Wildlife & Countryside Link, Wales Environment Link, and Scottish Environment LINK coalitions. Support delivery of campaigns. Personal data administration to ensure compliance with the GDPR Work closely with the wider team to ensure cross organisational working to maximise influencing impact. About You You will have an understanding of the environmental policy landscape - including agri environment schemes - across Britain at both local and national levels. With strong influencing and communication skills, you will have the ability to articulate policy positions clearly and persuasively to support policy change. You will have proven ability to build and maintain effective relationships with a wide range of external stakeholders, including those who may hold differing or opposing views. For example government officials, NGOs, partners, and landowners. With the ability to synthesise, interpret and apply scientific research to inform policy development and advocacy, you will have: Experience of producing high-quality reports, briefings and written communications for diverse audiences. Highly organised, proactive and self-motivated, with a strong commitment to the organisation s mission and values. IT and visual content creation skills. Willingness to travel extensively across Britain for work, including frequent overnight stays, with access to transport to get to areas not covered by bus/rail. All shortlisted candidates will be contacted by Thursday the 30 April. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion. About the Organisation Join a nature restoration charity, restoring beavers to regenerate our landscapes. Our client s team is small with a diverse skillset and extensive experience in beaver ecology and restoration, human-wildlife coexistence, and policy. They provide practical solutions to help people to co-exist with beavers and influence legislation in Scotland, Wales and at Westminster that rebuilds ecosystems, improves river health, and strengthens climate resilience in a time of ecological and climate crisis. Benefits include: 25 days holiday, plus Christmas day through to New Year s Day paid, plus 6 days of floating holidays. Flexible approach to hours of work. Travel, accommodation and subsistence expenses will be met by the trust in Pension contribution of 3% of your total pay each month One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone) Monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices. We are committed to inclusive recruitment and are happy to make reasonable adjustments at any stage of the process. We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector, including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics You may have experience in roles including Policy, Policy Officer, Policy Executive, Grants and Policy, Environment, Environmental, Environmental Policy, Environmental Policy, Nature. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Context and Background The NSPCC s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do. Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children s lives: 1. Everyone plays their part to prevent child abuse 2. Every child is safe online 3. Children feel safe, listened to and understood Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children. The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme. Job purpose The key aspects of the role are: User support Provide a high level of support for all Raiser s Edge users Translate business needs into technical deliverables Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs. Process Development & Documentation Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources Migration support Complete data cleansing, analysis, and manipulation as required Key relationships - Internal Reports to the Database Training and Support Manager Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams Builds and maintains working relationships with other teams across the Society as necessary Key relationships - External Works with our implementation partner on implementation of Salesforce Main duties and responsibilities Act as a first line of support for Raiser s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements. Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers. Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice. Work flexibly between BAU and project work, shifting focus according to the needs of the organisation Responsibilities for all Staff within the Technology & Data Directorate A commitment to safeguard and promote the welfare of children, young people and adults at risk. Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s Technology & Data activities Maintain an awareness of own and others health and safety and comply with the NSPCC s Health and Safety policy and procedures Take personal responsibility for keeping up to date with NSPCC s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society Person specification 1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience 2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge 3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results 4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands 5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes 6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. 7. Knowledge of Salesforce in a non-profit environment is desirable Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for. We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us. Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit. As an organisation committed to safeguarding, we will ensure all under 18 s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate. All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Oct 04, 2025
Full time
Context and Background The NSPCC s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do. Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children s lives: 1. Everyone plays their part to prevent child abuse 2. Every child is safe online 3. Children feel safe, listened to and understood Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children. The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme. Job purpose The key aspects of the role are: User support Provide a high level of support for all Raiser s Edge users Translate business needs into technical deliverables Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs. Process Development & Documentation Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources Migration support Complete data cleansing, analysis, and manipulation as required Key relationships - Internal Reports to the Database Training and Support Manager Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams Builds and maintains working relationships with other teams across the Society as necessary Key relationships - External Works with our implementation partner on implementation of Salesforce Main duties and responsibilities Act as a first line of support for Raiser s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements. Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers. Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice. Work flexibly between BAU and project work, shifting focus according to the needs of the organisation Responsibilities for all Staff within the Technology & Data Directorate A commitment to safeguard and promote the welfare of children, young people and adults at risk. Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s Technology & Data activities Maintain an awareness of own and others health and safety and comply with the NSPCC s Health and Safety policy and procedures Take personal responsibility for keeping up to date with NSPCC s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society Person specification 1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience 2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge 3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results 4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands 5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes 6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. 7. Knowledge of Salesforce in a non-profit environment is desirable Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for. We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us. Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit. As an organisation committed to safeguarding, we will ensure all under 18 s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate. All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Are you looking for more than just compliance work? This Audit & Accounts Senior role gives you the chance to combine high-quality audit and accounts work with real client interaction, advisory exposure, and the opportunity to support a wide range of businesses. If you're ACA or ACCA qualified and want to take ownership of your portfolio while developing towards future leadership, this could be your next step. As an Audit & Accounts Senior based in Banbury, you will join one of the UK's fastest-growing independent firms, known for working across diverse sectors from agriculture and estates to international clients and not-for-profits. With clear progression, a supportive culture, and a flexible approach to work-life balance, you'll gain the autonomy to develop your career while still having the backing of an ambitious, growing practice. Role Overview Lead and support audit assignments on-site or remotely Review and prepare accounts, tax, and VAT work for corporate clients Identify opportunities to add value and advise clients Supervise and coach trainees on the job Assist managers and partners with planning, advisory, and compliance projects Liaise directly with clients, building strong, trusted relationships Support networking, seminars, and business development activities The Ideal Candidate ACA or ACCA qualified Experience in practice Strong technical knowledge of accounts preparation and tax compliance Skilled at using cloud software such as Xero (knowledge of CCH an advantage) Excellent communicator with problem-solving ability Proactive, detail-focused, and eager to grow your career What's on Offer £40,000 to £45,000 salary Flexible working policy for true work-life balance Generous holiday allowance Healthcare cover and medical cashback plan via Vitality Retail discount programme Life assurance and pension contributions Cycle to work and car scheme options Enhanced maternity and paternity pay Regular staff social events, away days, and fundraising activities Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Audit & Accounts Senior.
Oct 02, 2025
Full time
Are you looking for more than just compliance work? This Audit & Accounts Senior role gives you the chance to combine high-quality audit and accounts work with real client interaction, advisory exposure, and the opportunity to support a wide range of businesses. If you're ACA or ACCA qualified and want to take ownership of your portfolio while developing towards future leadership, this could be your next step. As an Audit & Accounts Senior based in Banbury, you will join one of the UK's fastest-growing independent firms, known for working across diverse sectors from agriculture and estates to international clients and not-for-profits. With clear progression, a supportive culture, and a flexible approach to work-life balance, you'll gain the autonomy to develop your career while still having the backing of an ambitious, growing practice. Role Overview Lead and support audit assignments on-site or remotely Review and prepare accounts, tax, and VAT work for corporate clients Identify opportunities to add value and advise clients Supervise and coach trainees on the job Assist managers and partners with planning, advisory, and compliance projects Liaise directly with clients, building strong, trusted relationships Support networking, seminars, and business development activities The Ideal Candidate ACA or ACCA qualified Experience in practice Strong technical knowledge of accounts preparation and tax compliance Skilled at using cloud software such as Xero (knowledge of CCH an advantage) Excellent communicator with problem-solving ability Proactive, detail-focused, and eager to grow your career What's on Offer £40,000 to £45,000 salary Flexible working policy for true work-life balance Generous holiday allowance Healthcare cover and medical cashback plan via Vitality Retail discount programme Life assurance and pension contributions Cycle to work and car scheme options Enhanced maternity and paternity pay Regular staff social events, away days, and fundraising activities Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Audit & Accounts Senior.
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
