Job purpose To manage movement into, and out of, the council's temporary accommodation - having regard for best use of stock and resources, as well as the specific needs of the client. To manage issues arising throughout the duration of all placements, including repairs, transfers and anti-social behaviour. Principal accountabilities To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure. Whilst also Maintaining a fair and consistent system of prioritising customers for types of accommodation and 'in area' accommodation according to customer needs and in line with organisation policy. To prepare all tenancy and licence agreements, plus Housing Benefit claims applications and communicate appropriate information including viewings, to customers in order to place homeless households in temporary accommodation with flexibility of working longer hours and under pressure to ensure that statutory duties are fulfilled in a timely manner. Consider specific risks and safeguarding issues associated with vulnerable clients and clients with complex needs in order to suitably place in temporary accommodation. To effectively, and holistically, manage all tenancies and licences; actioning any issues as they arise. This includes monitoring tenants use of temporary accommodation, establishing cases of abandonment and taking appropriate action, actioning reports from providers regarding anti-social behaviour etc, serving warning letters, actioning reports from residents of damage or disrepair etc. Report maintenance and property management problems and liaise with customers and property managers to ensure that the problems are resolved within an appropriate and agreed timescale. Also carry out regular in-person property inspections, inspecting the condition of the internal and external areas and the common parts, ensuring that the residents are complying with the terms and conditions of their licence and that property management companies are fulfilling their contractual obligations. To establish, develop and sustain effective working relationships with internal teams and external organisations, working collaboratively to achieve positive outcomes for customers and achieve service objectives including; sustaining tenancies, effectively tackling anti-social behaviour, nuisance and harassment and addressing rent and service charge arrears. To maintain accurate records for tenants and tenancies on relevant computer systems, including setting up cases and resources, recording any changes of circumstances, maintaining records necessary to monitor voids, and making full reports of all visits and enquiries. To interrogate the housing management computer system and other statistical information on computerised databases ensuring adherence with confidentiality and GDPR. Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996. Keep abreast of organisational and national policy changes relating to housing and homelessness - including provisions regarding the accommodation suitability standards. Provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties. To identify when to refer to other specialist teams for casework intervention and/ or refer to non-statutory services due to concerns regarding child protection, mental health, safeguarding, self-neglect and illness, and ensuring referrals are made in a timely manner. To effectively manage the re-connection of left belongings with former residents and lead on the process of removal, storage and eventual disposal (where necessary) of belongings left by former residents, in accordance with legislation and agreed procedures. To accurately scrutinise and verify provider invoices (eg spot-purchased accommodation, Council Tax, storage and removal costs etc) for payment. To make initial investigations with providers and third parties to help determine whether notice needs to be served to end a tenancy. Prepare the notice to quit (for authorisation by senior management) and certificate of service documentation and serve this on the resident at the address. Monitor expiration date of notices and make enquiries to determine whether the resident has left upon expiry. In cases where the resident has not left, collate all correspondence and case file notes to create a timeline of events and populate a witness statement- assisting Legal Services with preparation for court action. Attend Court to field questions as they arise and, on occasion, present evidence. Where possession is granted, prepare Bailiff's risk assessments. Job-related education, qualifications, and knowledge Knowledge of the Housing Act 1996 (specifically parts VI & VII), Homeless Reduction Act 2017, Homelessness Act 2002, Localism Act 2011, Children Act 1989, Care Act 2014 and other relevent legislation. Familiarity with the current Homelessness Code of Guidance for Local Authorities. Knowledge of main welfare benefits and housing benefits A broad understanding of the responsibilities of tenants, landlords and other accommodation providers. An awareness of the impact of changes in national policy on accommodation solutions. Knowledge of health and safety legislation relating to accommodation provision Experience Experience of using communication skills to provide a customer focussed service. Experience of managing customer expectations with sensitivity and clarity Experience of providing advice and information to customers who may approach under difficult circumstances. Experience of assessing housing need. Recent experience of working within a high pressure, customer orientated environment. Experience of working within a team including providing flexible cover for colleagues Experience of using, interrogating and applying a variety of Information Technology packages, databases, spreadsheets and word processors. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 13, 2026
Contractor
Job purpose To manage movement into, and out of, the council's temporary accommodation - having regard for best use of stock and resources, as well as the specific needs of the client. To manage issues arising throughout the duration of all placements, including repairs, transfers and anti-social behaviour. Principal accountabilities To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure. Whilst also Maintaining a fair and consistent system of prioritising customers for types of accommodation and 'in area' accommodation according to customer needs and in line with organisation policy. To prepare all tenancy and licence agreements, plus Housing Benefit claims applications and communicate appropriate information including viewings, to customers in order to place homeless households in temporary accommodation with flexibility of working longer hours and under pressure to ensure that statutory duties are fulfilled in a timely manner. Consider specific risks and safeguarding issues associated with vulnerable clients and clients with complex needs in order to suitably place in temporary accommodation. To effectively, and holistically, manage all tenancies and licences; actioning any issues as they arise. This includes monitoring tenants use of temporary accommodation, establishing cases of abandonment and taking appropriate action, actioning reports from providers regarding anti-social behaviour etc, serving warning letters, actioning reports from residents of damage or disrepair etc. Report maintenance and property management problems and liaise with customers and property managers to ensure that the problems are resolved within an appropriate and agreed timescale. Also carry out regular in-person property inspections, inspecting the condition of the internal and external areas and the common parts, ensuring that the residents are complying with the terms and conditions of their licence and that property management companies are fulfilling their contractual obligations. To establish, develop and sustain effective working relationships with internal teams and external organisations, working collaboratively to achieve positive outcomes for customers and achieve service objectives including; sustaining tenancies, effectively tackling anti-social behaviour, nuisance and harassment and addressing rent and service charge arrears. To maintain accurate records for tenants and tenancies on relevant computer systems, including setting up cases and resources, recording any changes of circumstances, maintaining records necessary to monitor voids, and making full reports of all visits and enquiries. To interrogate the housing management computer system and other statistical information on computerised databases ensuring adherence with confidentiality and GDPR. Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996. Keep abreast of organisational and national policy changes relating to housing and homelessness - including provisions regarding the accommodation suitability standards. Provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties. To identify when to refer to other specialist teams for casework intervention and/ or refer to non-statutory services due to concerns regarding child protection, mental health, safeguarding, self-neglect and illness, and ensuring referrals are made in a timely manner. To effectively manage the re-connection of left belongings with former residents and lead on the process of removal, storage and eventual disposal (where necessary) of belongings left by former residents, in accordance with legislation and agreed procedures. To accurately scrutinise and verify provider invoices (eg spot-purchased accommodation, Council Tax, storage and removal costs etc) for payment. To make initial investigations with providers and third parties to help determine whether notice needs to be served to end a tenancy. Prepare the notice to quit (for authorisation by senior management) and certificate of service documentation and serve this on the resident at the address. Monitor expiration date of notices and make enquiries to determine whether the resident has left upon expiry. In cases where the resident has not left, collate all correspondence and case file notes to create a timeline of events and populate a witness statement- assisting Legal Services with preparation for court action. Attend Court to field questions as they arise and, on occasion, present evidence. Where possession is granted, prepare Bailiff's risk assessments. Job-related education, qualifications, and knowledge Knowledge of the Housing Act 1996 (specifically parts VI & VII), Homeless Reduction Act 2017, Homelessness Act 2002, Localism Act 2011, Children Act 1989, Care Act 2014 and other relevent legislation. Familiarity with the current Homelessness Code of Guidance for Local Authorities. Knowledge of main welfare benefits and housing benefits A broad understanding of the responsibilities of tenants, landlords and other accommodation providers. An awareness of the impact of changes in national policy on accommodation solutions. Knowledge of health and safety legislation relating to accommodation provision Experience Experience of using communication skills to provide a customer focussed service. Experience of managing customer expectations with sensitivity and clarity Experience of providing advice and information to customers who may approach under difficult circumstances. Experience of assessing housing need. Recent experience of working within a high pressure, customer orientated environment. Experience of working within a team including providing flexible cover for colleagues Experience of using, interrogating and applying a variety of Information Technology packages, databases, spreadsheets and word processors. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are looking for a Modern Slavery Outreach Advocate to join our client based in the West Midlands! Salary: 24,315.30 - 26,917.29 DOE Working hours: 37.5 hours Monday - Friday (9am - 5pm) with some flexbility required May require some infrequent work outside of normal office hours Full driving license with willingness to use own vehicle is essential Frequent travel further afield, such as Croydon and Solihull. DBS check to be undertaken Eligibility to work in the UK This is an established charity that provides a range of specialist abuse support services to women, men and children across the Black Country. Holistic, trauma-informed support enables victims to escape violence and abuse, cope with trauma and build resilience. Job Role The Modern Slavery Outreach Advocate supports potential victims of modern slavery, international human trafficking (male and female victims including their children) by providing access to a range of specialist services to meet their physical, psychological and social recovery. The advocate will support clients to access their ECAT entitlements (European Convention on Action Against Trafficking) The Modern Slavery Outreach Advocate is involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. This is a challenging role that requires individual resilience and emotional strength as the situations and circumstances can be traumatic. The post holder needs to be able to work in a fast paced work environment, be able to build excellent partnerships with relevant organisations, build good rapport with clients and manage a caseload. Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern day slavery and human trafficking, who have accessed the National referral Mechanism and are supported under the Home Office national contracting arrangements. This is the lead provider of services covering the West Midlands areas and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. The support as defined by the national contract is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. You must have experience working with vulnerable adults and children, acknowledging safeguarding concerns and responding appropriately. Benefits: Mileage allowance Training and development opportunities Employee Assistance Programme Access to group clinical supervision with a BACP trained counsellor 25 days of annual leave (pro rata), plus bank holidays. 1 well being day (pro rata) Annual leave 'buy back' scheme for those who want to purchase additional annual leave days Bi-annual staff away days Regular internal newsletter created by staff Time off in lieu (TOIL) when overtime is required 5% employer contribution to pension Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Mar 13, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are looking for a Modern Slavery Outreach Advocate to join our client based in the West Midlands! Salary: 24,315.30 - 26,917.29 DOE Working hours: 37.5 hours Monday - Friday (9am - 5pm) with some flexbility required May require some infrequent work outside of normal office hours Full driving license with willingness to use own vehicle is essential Frequent travel further afield, such as Croydon and Solihull. DBS check to be undertaken Eligibility to work in the UK This is an established charity that provides a range of specialist abuse support services to women, men and children across the Black Country. Holistic, trauma-informed support enables victims to escape violence and abuse, cope with trauma and build resilience. Job Role The Modern Slavery Outreach Advocate supports potential victims of modern slavery, international human trafficking (male and female victims including their children) by providing access to a range of specialist services to meet their physical, psychological and social recovery. The advocate will support clients to access their ECAT entitlements (European Convention on Action Against Trafficking) The Modern Slavery Outreach Advocate is involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. This is a challenging role that requires individual resilience and emotional strength as the situations and circumstances can be traumatic. The post holder needs to be able to work in a fast paced work environment, be able to build excellent partnerships with relevant organisations, build good rapport with clients and manage a caseload. Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern day slavery and human trafficking, who have accessed the National referral Mechanism and are supported under the Home Office national contracting arrangements. This is the lead provider of services covering the West Midlands areas and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. The support as defined by the national contract is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. You must have experience working with vulnerable adults and children, acknowledging safeguarding concerns and responding appropriately. Benefits: Mileage allowance Training and development opportunities Employee Assistance Programme Access to group clinical supervision with a BACP trained counsellor 25 days of annual leave (pro rata), plus bank holidays. 1 well being day (pro rata) Annual leave 'buy back' scheme for those who want to purchase additional annual leave days Bi-annual staff away days Regular internal newsletter created by staff Time off in lieu (TOIL) when overtime is required 5% employer contribution to pension Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
We are seeking a proactive and compassionate Housing Options Officer to join a local authority in Cambridgeshire. This vital front-line role focuses on preventing and relieving homelessness, delivering a highly effective and customer-centred housing options service. You will assess and investigate homelessness approaches and applications in line with statutory duties under the Housing Act 1996 and relevant case law. The role also involves assessing housing needs in accordance with the Homelessness Reduction Act 2017, ensuring compliance while delivering positive outcomes for residents. Managing a varied caseload, you will work across either the Single Homeless Pathway or the Families Pathway, providing tailored advice, support, and prevention solutions. The ideal candidate will have strong knowledge of homelessness legislation, excellent assessment and case management skills, and the ability to work collaboratively in a hybrid environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Mar 13, 2026
Contractor
We are seeking a proactive and compassionate Housing Options Officer to join a local authority in Cambridgeshire. This vital front-line role focuses on preventing and relieving homelessness, delivering a highly effective and customer-centred housing options service. You will assess and investigate homelessness approaches and applications in line with statutory duties under the Housing Act 1996 and relevant case law. The role also involves assessing housing needs in accordance with the Homelessness Reduction Act 2017, ensuring compliance while delivering positive outcomes for residents. Managing a varied caseload, you will work across either the Single Homeless Pathway or the Families Pathway, providing tailored advice, support, and prevention solutions. The ideal candidate will have strong knowledge of homelessness legislation, excellent assessment and case management skills, and the ability to work collaboratively in a hybrid environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
We are currently recruiting for an experienced Benefits Service Manager to lead the delivery of a high-performing Revenues and Benefits service within a busy local authority environment. This is a key leadership role responsible for managing the administration of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and associated support schemes, ensuring services are delivered efficiently, compliantly and in line with corporate objectives. The successful candidate will oversee operational performance, lead large processing teams and drive service improvements through effective performance management, legislative implementation and the use of emerging technology. The Role Lead the day-to-day operation and performance of the Benefits service, ensuring efficient administration of Housing Benefit, Council Tax Reduction, Single Support Grant schemes and Discretionary Housing Payments. Manage a large operational team including delivery managers, quality managers and assessment officers. Drive service performance to achieve and maintain top quartile performance across accuracy, speed and quality of benefit administration. Monitor team performance, throughput and accuracy, implementing training and targeted interventions where required. Ensure services operate fully in line with benefits legislation, regulations and corporate objectives. Lead the implementation of new legislation, policy changes and system developments, ensuring minimal disruption to services. Manage and monitor the Discretionary Housing Payment budget and support homelessness prevention initiatives. Work closely with internal departments including Housing, Revenues, Adult Social Care and Customer Services to deliver a joined-up service. Represent the council at appeals, tribunals and court proceedings where required. Produce performance reports, statistical analysis and management information to support senior decision making. Lead continuous service improvement initiatives, including exploring emerging technology to improve customer outcomes. Deputise for the Service Group Manager for Revenues and Benefits where required. Key Requirements Extensive experience managing a Benefits or Revenues & Benefits service within a local authority environment. Excellent knowledge of Housing Benefit, Council Tax Reduction and associated benefits legislation, including subsidy rules and appeals processes. Experience leading and motivating large operational teams and managing service performance. Strong experience implementing legislative and policy changes within a benefits service. Proven ability to analyse data, manage budgets and drive service improvements. Excellent communication skills with experience presenting reports to senior management and stakeholders. Strong organisational and time management skills with the ability to manage competing priorities. Commitment to delivering high-quality, customer-focused services. Knowledge of benefits IT systems and workflow management platforms. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Revenues and Benefits, Benefits Management and Welfare Services throughout the UK. Even if you are happy in your current role, we welcome calls from Benefits Service Managers, Revenues & Benefits Managers, Benefits Team Leaders and Senior Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market . By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.
Mar 13, 2026
Contractor
We are currently recruiting for an experienced Benefits Service Manager to lead the delivery of a high-performing Revenues and Benefits service within a busy local authority environment. This is a key leadership role responsible for managing the administration of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and associated support schemes, ensuring services are delivered efficiently, compliantly and in line with corporate objectives. The successful candidate will oversee operational performance, lead large processing teams and drive service improvements through effective performance management, legislative implementation and the use of emerging technology. The Role Lead the day-to-day operation and performance of the Benefits service, ensuring efficient administration of Housing Benefit, Council Tax Reduction, Single Support Grant schemes and Discretionary Housing Payments. Manage a large operational team including delivery managers, quality managers and assessment officers. Drive service performance to achieve and maintain top quartile performance across accuracy, speed and quality of benefit administration. Monitor team performance, throughput and accuracy, implementing training and targeted interventions where required. Ensure services operate fully in line with benefits legislation, regulations and corporate objectives. Lead the implementation of new legislation, policy changes and system developments, ensuring minimal disruption to services. Manage and monitor the Discretionary Housing Payment budget and support homelessness prevention initiatives. Work closely with internal departments including Housing, Revenues, Adult Social Care and Customer Services to deliver a joined-up service. Represent the council at appeals, tribunals and court proceedings where required. Produce performance reports, statistical analysis and management information to support senior decision making. Lead continuous service improvement initiatives, including exploring emerging technology to improve customer outcomes. Deputise for the Service Group Manager for Revenues and Benefits where required. Key Requirements Extensive experience managing a Benefits or Revenues & Benefits service within a local authority environment. Excellent knowledge of Housing Benefit, Council Tax Reduction and associated benefits legislation, including subsidy rules and appeals processes. Experience leading and motivating large operational teams and managing service performance. Strong experience implementing legislative and policy changes within a benefits service. Proven ability to analyse data, manage budgets and drive service improvements. Excellent communication skills with experience presenting reports to senior management and stakeholders. Strong organisational and time management skills with the ability to manage competing priorities. Commitment to delivering high-quality, customer-focused services. Knowledge of benefits IT systems and workflow management platforms. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Revenues and Benefits, Benefits Management and Welfare Services throughout the UK. Even if you are happy in your current role, we welcome calls from Benefits Service Managers, Revenues & Benefits Managers, Benefits Team Leaders and Senior Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market . By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.
Job Summary To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements. To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model. To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs. Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021 Main Duties 1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery. 2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is co ordinated and applicable. 3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion. 4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing. 5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity. 6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals. 7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others roles and responsibilities. 8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate. 9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring. 10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021 11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies. 12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills. 13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times. 14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training. 15. Complying with the Tower Project s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. 16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures. 17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio. 18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation. 19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary. 20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary. 21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call. 22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments. Full Time ( 40 hrs per week) Inclusive of 3 Sleep - Ins Please Note: You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project. This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
Mar 13, 2026
Full time
Job Summary To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements. To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model. To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs. Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021 Main Duties 1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery. 2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is co ordinated and applicable. 3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion. 4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing. 5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity. 6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals. 7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others roles and responsibilities. 8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate. 9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring. 10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021 11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies. 12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills. 13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times. 14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training. 15. Complying with the Tower Project s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. 16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures. 17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio. 18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation. 19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary. 20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary. 21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call. 22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments. Full Time ( 40 hrs per week) Inclusive of 3 Sleep - Ins Please Note: You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project. This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter. The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council's statutory duties are carried out under the Homelessness Reduction Act 2018. Prior experience as a housing options/homelessness triage officer is essential. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office. Duties and Responsibilities but not limited to: Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation. Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs. Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies when appropriate. Pro-actively take actions to prevent homelessness either short term or long term using all means available. This also includes immediate interventions to prevent homelessness including where possible and reasonable helping customers to retain or re-access their current accommodation by; liaising with families and friends, landlords, supported housing, solicitors, courts, social services and other agencies. Be responsible for safeguarding vulnerable clients that present, often in a chaotic manner, by obtaining relevant information from, to a range of services such as the police, Domestic Abuse Services, Children's Services or Adult Social Care and making safeguarding referrals when necessary. Deputising for other Officers within the service, as directed by a manager, to ensure that casework service standards are maintained and customers are placed into temporary accommodation efficiently. Contribute to the achievement of government targets by researching and providing statistical information ensuring the objectives of both Housing and Homelessness Strategies and local service standards. Attendance of statistical case review meetings (e.g. MARAC) as directed by Team Leaders and managers. Personal Requirements: Prior experience as a housing options/homelessness triage officer is essential. Educated to A-level or equivalent, or possess specialist knowledge obtained in a housing environment. An in-depth working knowledge of homeless legislation including the Homelessness Reduction Act 2017,The Localism Act 2011, the Housing Act 1996 part VII and part VI (as amended by the Homelessness Act 2002. An in-depth knowledge of law relating to landlord and tenant issues and general housing rights. A current working knowledge of the welfare benefits system. Detailed knowledge of the support needs associated with homelessness and the role of wider agencies in the provision of care and support services. Experience of using Microsoft windows packages and client information systems on a frequent basis. Working Hours: 37hrs / Monday - Friday Pay: £19.14 per hour Please note this role is within the scope of IR35.
Mar 10, 2026
Full time
Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter. The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council's statutory duties are carried out under the Homelessness Reduction Act 2018. Prior experience as a housing options/homelessness triage officer is essential. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office. Duties and Responsibilities but not limited to: Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation. Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs. Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies when appropriate. Pro-actively take actions to prevent homelessness either short term or long term using all means available. This also includes immediate interventions to prevent homelessness including where possible and reasonable helping customers to retain or re-access their current accommodation by; liaising with families and friends, landlords, supported housing, solicitors, courts, social services and other agencies. Be responsible for safeguarding vulnerable clients that present, often in a chaotic manner, by obtaining relevant information from, to a range of services such as the police, Domestic Abuse Services, Children's Services or Adult Social Care and making safeguarding referrals when necessary. Deputising for other Officers within the service, as directed by a manager, to ensure that casework service standards are maintained and customers are placed into temporary accommodation efficiently. Contribute to the achievement of government targets by researching and providing statistical information ensuring the objectives of both Housing and Homelessness Strategies and local service standards. Attendance of statistical case review meetings (e.g. MARAC) as directed by Team Leaders and managers. Personal Requirements: Prior experience as a housing options/homelessness triage officer is essential. Educated to A-level or equivalent, or possess specialist knowledge obtained in a housing environment. An in-depth working knowledge of homeless legislation including the Homelessness Reduction Act 2017,The Localism Act 2011, the Housing Act 1996 part VII and part VI (as amended by the Homelessness Act 2002. An in-depth knowledge of law relating to landlord and tenant issues and general housing rights. A current working knowledge of the welfare benefits system. Detailed knowledge of the support needs associated with homelessness and the role of wider agencies in the provision of care and support services. Experience of using Microsoft windows packages and client information systems on a frequent basis. Working Hours: 37hrs / Monday - Friday Pay: £19.14 per hour Please note this role is within the scope of IR35.
Metropolitan Thames Valley
Beeston, Nottinghamshire
Health and Safety Business Partner (MTVH Support) Nottingham and Midlands: £51,176 - £53,870 London: £53,928 - £56,766 Full Time, Permanent position : - 37.5 hours per week We're looking for an experienced and self-motivated Health and Safety Business Partner to join our team. This is a fantastic opportunity for a confident professional with broad health and safety knowledge and experience, particularly within the social housing and care and support sectors. In this role, you will provide support and guidance to our MTVH Support Directorate , ensuring they meet all regulatory requirements and adhere to our corporate health and safety standards. You'll also bring the flexibility to support other areas of the organisation when needed. The successful candidate will contribute to shaping a consistent and proactive approach to health and safety across MTVH. What You'll Do Provide hands-on, professional occupational health and safety advice and support at all organisational levels Build collaborative relationships within the Health and Safety Team, your directorate, and across MTVH Coordinate and conduct audits and inspections, ensuring actions are communicated, tracked, completed, and escalated where necessary Lead on serious accident/incident and near-miss investigations and support others to identify the root causes and establish meaningful preventive measures Ensure risk profiling, prioritisation and assessment are conducted and managed Deliver health and safety training, workshops and coaching, where required Adapt to support other directorates as and when necessary to ensure continued competent health and safety support Attend and contribute to applicable health and safety meetings, steering groups, and assurance panels Prepare timely, accurate monthly health and safety performance reports Promote compliance with health and safety management system KPIs Develop, implement, monitor, and proactively communicate health and safety policy and procedures. What You'll Bring Experience in the Social Housing and Care and Support Sectors Appropriate health and safety qualifications with a minimum equivalent of a NEBOSH General Certificate in Occupational Health and Safety Extensive health and safety regulatory knowledge and experience to support your directorate with professional and accurate advice. Excellent communication skills with the ability to champion health and safety discussion and positively influence behaviour Expertise in accident and incident investigation with a focus on preventive action and broader lessons learnt Experience of developing policies, procedures, and management systems Professional curiosity and diligence, particularly in relation auditing and inspection Competency in preparing timely, accurate health and safety performance reports and explaining complex legal information to a variety of audiences Additional Information : This is a national role, so a full driving licence and access to own vehicle for business use are essential. Key dates: First-round MS Teams interview will be scheduled on an ongoing basis from Monday 16 March. Second-round in-person interviews will be scheduled once the job advert has closed Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Mar 10, 2026
Full time
Health and Safety Business Partner (MTVH Support) Nottingham and Midlands: £51,176 - £53,870 London: £53,928 - £56,766 Full Time, Permanent position : - 37.5 hours per week We're looking for an experienced and self-motivated Health and Safety Business Partner to join our team. This is a fantastic opportunity for a confident professional with broad health and safety knowledge and experience, particularly within the social housing and care and support sectors. In this role, you will provide support and guidance to our MTVH Support Directorate , ensuring they meet all regulatory requirements and adhere to our corporate health and safety standards. You'll also bring the flexibility to support other areas of the organisation when needed. The successful candidate will contribute to shaping a consistent and proactive approach to health and safety across MTVH. What You'll Do Provide hands-on, professional occupational health and safety advice and support at all organisational levels Build collaborative relationships within the Health and Safety Team, your directorate, and across MTVH Coordinate and conduct audits and inspections, ensuring actions are communicated, tracked, completed, and escalated where necessary Lead on serious accident/incident and near-miss investigations and support others to identify the root causes and establish meaningful preventive measures Ensure risk profiling, prioritisation and assessment are conducted and managed Deliver health and safety training, workshops and coaching, where required Adapt to support other directorates as and when necessary to ensure continued competent health and safety support Attend and contribute to applicable health and safety meetings, steering groups, and assurance panels Prepare timely, accurate monthly health and safety performance reports Promote compliance with health and safety management system KPIs Develop, implement, monitor, and proactively communicate health and safety policy and procedures. What You'll Bring Experience in the Social Housing and Care and Support Sectors Appropriate health and safety qualifications with a minimum equivalent of a NEBOSH General Certificate in Occupational Health and Safety Extensive health and safety regulatory knowledge and experience to support your directorate with professional and accurate advice. Excellent communication skills with the ability to champion health and safety discussion and positively influence behaviour Expertise in accident and incident investigation with a focus on preventive action and broader lessons learnt Experience of developing policies, procedures, and management systems Professional curiosity and diligence, particularly in relation auditing and inspection Competency in preparing timely, accurate health and safety performance reports and explaining complex legal information to a variety of audiences Additional Information : This is a national role, so a full driving licence and access to own vehicle for business use are essential. Key dates: First-round MS Teams interview will be scheduled on an ongoing basis from Monday 16 March. Second-round in-person interviews will be scheduled once the job advert has closed Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
We are currently seeking an experienced Homelessness & Housing Solutions Officer to join a busy Local Authority in Worcestershire. This is a great opportunity for a housing professional with strong knowledge of homelessness legislation to support residents at risk of homelessness and help deliver effective housing solutions. Key Responsibilities Assess homelessness applications and determine duties in line with Part VII of the Housing Act 1996 Deliver prevention and relief duties under the Homelessness Reduction Act 2017 Create and manage Personalised Housing Plans (PHPs) to prevent homelessness Conduct interviews and assessments with applicants to determine housing needs Provide advice on housing options and support residents to secure sustainable accommodation Work with landlords, housing providers and partner agencies to find suitable housing solutions Maintain accurate case records and ensure compliance with legislation and local authority policies Essential Requirements Minimum 3 years' experience working in a Homelessness or Housing Solutions role Strong working knowledge of the Homelessness Reduction Act 2017 Experience assessing applications under Part VII of the Housing Act 1996 Experience managing homelessness prevention and relief cases Strong case management, communication and decision-making skills Experience working within a Local Authority housing service How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 10, 2026
Contractor
We are currently seeking an experienced Homelessness & Housing Solutions Officer to join a busy Local Authority in Worcestershire. This is a great opportunity for a housing professional with strong knowledge of homelessness legislation to support residents at risk of homelessness and help deliver effective housing solutions. Key Responsibilities Assess homelessness applications and determine duties in line with Part VII of the Housing Act 1996 Deliver prevention and relief duties under the Homelessness Reduction Act 2017 Create and manage Personalised Housing Plans (PHPs) to prevent homelessness Conduct interviews and assessments with applicants to determine housing needs Provide advice on housing options and support residents to secure sustainable accommodation Work with landlords, housing providers and partner agencies to find suitable housing solutions Maintain accurate case records and ensure compliance with legislation and local authority policies Essential Requirements Minimum 3 years' experience working in a Homelessness or Housing Solutions role Strong working knowledge of the Homelessness Reduction Act 2017 Experience assessing applications under Part VII of the Housing Act 1996 Experience managing homelessness prevention and relief cases Strong case management, communication and decision-making skills Experience working within a Local Authority housing service How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Area and Stock Conditions Surveyor Location: Salisbury Rate: £300 per day (Umbrella) Contract: Interim / Temporary Seven Resourcing are currently recruiting for a Senior Area and Stock Conditions Surveyor to work in Salisbury within a busy Asset Maintenance Team. This is an excellent opportunity for an experienced Building Surveyor or Asset Management professional with strong knowledge of housing compliance, planned maintenance, and stock condition surveying. The Role As Senior Area and Stock Conditions Surveyor, you will be responsible for monitoring, assessing, and enforcing property and asset-related regulatory standards across a large Housing Revenue Account (HRA) housing portfolio. You will lead on stock condition surveys, lifecycle assessments, and compliance activity to ensure housing assets meet statutory standards including the Decent Homes Standard and Housing Health and Safety Rating System (HHSRS) requirements. This is a senior technical position providing leadership across one of four geographic areas, working closely with Surveyors, Repairs teams, contractors, and asset management colleagues to ensure properties are safe, compliant, energy efficient, and well maintained. Key Responsibilities Asset Management & Compliance Deliver comprehensive stock condition surveys across residential housing stock including homes, extra care schemes, communal areas, garages, and void properties. Ensure compliance with the Decent Homes Standard and HHSRS requirements. Identify hazards, defects, damp and mould issues, and component lifecycle requirements. Lead on energy efficiency improvements and support retrofit, insulation, and heating upgrade programmes. Contribute to achieving EPC improvement targets in line with climate change and sustainability strategies. Technical Expertise Provide specialist advice across multiple building disciplines including building pathology and lifecycle costing. Diagnose complex maintenance issues and develop effective technical solutions. Prepare detailed specifications, drawings, and tender documentation. Undertake feasibility studies and options appraisals for improvement works. Ensure compliance with the Construction (Design and Management) Regulations 2015 (CDM). Contracts & Project Delivery Lead on procurement, specification, and management of planned maintenance and repairs contracts. Manage contractors and consultants, ensuring performance targets and KPIs are met. Oversee cyclical servicing, planned improvements, void works, and energy efficiency projects. Certify valuations, manage applications for payment, and oversee final accounts. Financial & Strategic Planning Contribute to 30-year capital investment planning and long-term asset management strategies. Develop costed planned maintenance programmes. Manage revenue and capital budgets within agreed financial limits. Leadership & Service Delivery Provide leadership and guidance to Area Maintenance Surveyors and Repairs Surveyors. Act as a key point of contact for tenants, councillors, internal teams, and stakeholders. Lead tenant consultations and leaseholder engagement processes where required. Promote preventative maintenance strategies to reduce reactive repairs. Essential Requirements Degree in Building Surveying or related discipline (or substantial equivalent experience). Chartered Member or Fellow of the Royal Institution of Chartered Surveyors or Chartered Institute of Building. Significant post-qualification experience delivering building surveying services at senior level. Strong experience managing planned maintenance or term maintenance contracts. Extensive knowledge of JCT and NEC contracts. Advanced understanding of CDM Regulations 2015. Strong working knowledge of HHSRS, building regulations, landlord and tenant legislation, and health and safety legislation. Proven project management experience from inception to completion. Experience managing contractors and capital works budgets. Excellent stakeholder management and communication skills. Strong ICT skills including Microsoft applications and asset management systems. Why Work with Seven Resourcing? At Seven Resourcing, we go beyond recruitment. With nearly a decade of industry experience, over 3,000 five-star reviews, and award-winning support, we're dedicated to helping you reach your full potential. We provide access to meaningful roles, ongoing development opportunities, and continuous support every step of the way.
Mar 07, 2026
Seasonal
Senior Area and Stock Conditions Surveyor Location: Salisbury Rate: £300 per day (Umbrella) Contract: Interim / Temporary Seven Resourcing are currently recruiting for a Senior Area and Stock Conditions Surveyor to work in Salisbury within a busy Asset Maintenance Team. This is an excellent opportunity for an experienced Building Surveyor or Asset Management professional with strong knowledge of housing compliance, planned maintenance, and stock condition surveying. The Role As Senior Area and Stock Conditions Surveyor, you will be responsible for monitoring, assessing, and enforcing property and asset-related regulatory standards across a large Housing Revenue Account (HRA) housing portfolio. You will lead on stock condition surveys, lifecycle assessments, and compliance activity to ensure housing assets meet statutory standards including the Decent Homes Standard and Housing Health and Safety Rating System (HHSRS) requirements. This is a senior technical position providing leadership across one of four geographic areas, working closely with Surveyors, Repairs teams, contractors, and asset management colleagues to ensure properties are safe, compliant, energy efficient, and well maintained. Key Responsibilities Asset Management & Compliance Deliver comprehensive stock condition surveys across residential housing stock including homes, extra care schemes, communal areas, garages, and void properties. Ensure compliance with the Decent Homes Standard and HHSRS requirements. Identify hazards, defects, damp and mould issues, and component lifecycle requirements. Lead on energy efficiency improvements and support retrofit, insulation, and heating upgrade programmes. Contribute to achieving EPC improvement targets in line with climate change and sustainability strategies. Technical Expertise Provide specialist advice across multiple building disciplines including building pathology and lifecycle costing. Diagnose complex maintenance issues and develop effective technical solutions. Prepare detailed specifications, drawings, and tender documentation. Undertake feasibility studies and options appraisals for improvement works. Ensure compliance with the Construction (Design and Management) Regulations 2015 (CDM). Contracts & Project Delivery Lead on procurement, specification, and management of planned maintenance and repairs contracts. Manage contractors and consultants, ensuring performance targets and KPIs are met. Oversee cyclical servicing, planned improvements, void works, and energy efficiency projects. Certify valuations, manage applications for payment, and oversee final accounts. Financial & Strategic Planning Contribute to 30-year capital investment planning and long-term asset management strategies. Develop costed planned maintenance programmes. Manage revenue and capital budgets within agreed financial limits. Leadership & Service Delivery Provide leadership and guidance to Area Maintenance Surveyors and Repairs Surveyors. Act as a key point of contact for tenants, councillors, internal teams, and stakeholders. Lead tenant consultations and leaseholder engagement processes where required. Promote preventative maintenance strategies to reduce reactive repairs. Essential Requirements Degree in Building Surveying or related discipline (or substantial equivalent experience). Chartered Member or Fellow of the Royal Institution of Chartered Surveyors or Chartered Institute of Building. Significant post-qualification experience delivering building surveying services at senior level. Strong experience managing planned maintenance or term maintenance contracts. Extensive knowledge of JCT and NEC contracts. Advanced understanding of CDM Regulations 2015. Strong working knowledge of HHSRS, building regulations, landlord and tenant legislation, and health and safety legislation. Proven project management experience from inception to completion. Experience managing contractors and capital works budgets. Excellent stakeholder management and communication skills. Strong ICT skills including Microsoft applications and asset management systems. Why Work with Seven Resourcing? At Seven Resourcing, we go beyond recruitment. With nearly a decade of industry experience, over 3,000 five-star reviews, and award-winning support, we're dedicated to helping you reach your full potential. We provide access to meaningful roles, ongoing development opportunities, and continuous support every step of the way.
Housing Officer Are you a passionate Housing Officer looking for your next role? 4Recruitment Services are currently recruiting for a Housing Officer to work within the young people service based in Dartford. Pay Rates: £13.21 -£16.50 Umbrella Rate Information the Role: Successful candidates will be offered 6 months initially working 37.5hrs per week. One weekend and bank holidays per month are required to work. What you will be doing: Carry out an assessment of the needs, abilities and preferences of referrals Carry out risk assessments to minimise risk for the resident, other residents and staff Be responsible for residents incoming sign-up experience and induction to the site Agree and implement with each resident, an individual sustainment plan and deliver the service in accordance with this Ensure that residents understand their occupancy agreements Monitor and respond to any breaches of occupancy agreements Manage complaints and occupancy disputes Manage and maintain rent accounts in line with internal rent and arrears management processes. Where appropriate, work with/refer to other agencies providing support To support the Housing team to drive the engagement program with residents To encourage residents to take part in making decisions about service delivery Provide information on and promote the organisation s involvement activities Work with colleagues to collect feedback about the service Ensure that you work in ways that meet the requirements of Ofsted regulation Skills & Professional Characteristics needed: A good basic level of numeracy and literacy skills. A qualification in youth work, housing or similar area Understanding of the challenges faced by young people Knowledge and understanding of safeguarding Ability to carry out effective needs and risk assessments and develop relevant sustainment plans from these Understanding of Ofsted regulatory framework Able to use IT systems to enter accurate data and keep UpToDate records Able to work unsocial hours including evening and weekend duties. Where necessary to work bank holidays (including Easter and Christmas), these requirements will be agreed, wherever possible in advance. Time off in lieu of additional time may be taken. Essential Requirements: Strive for excellence Self-motivated to succeed and enjoy motivating others Honesty & Integrity. Able to work as part of team to achieve departmental objectives A commitment to anti-discriminatory practice Use of car for work purposes (Desirable) What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email (url removed).
Oct 08, 2025
Seasonal
Housing Officer Are you a passionate Housing Officer looking for your next role? 4Recruitment Services are currently recruiting for a Housing Officer to work within the young people service based in Dartford. Pay Rates: £13.21 -£16.50 Umbrella Rate Information the Role: Successful candidates will be offered 6 months initially working 37.5hrs per week. One weekend and bank holidays per month are required to work. What you will be doing: Carry out an assessment of the needs, abilities and preferences of referrals Carry out risk assessments to minimise risk for the resident, other residents and staff Be responsible for residents incoming sign-up experience and induction to the site Agree and implement with each resident, an individual sustainment plan and deliver the service in accordance with this Ensure that residents understand their occupancy agreements Monitor and respond to any breaches of occupancy agreements Manage complaints and occupancy disputes Manage and maintain rent accounts in line with internal rent and arrears management processes. Where appropriate, work with/refer to other agencies providing support To support the Housing team to drive the engagement program with residents To encourage residents to take part in making decisions about service delivery Provide information on and promote the organisation s involvement activities Work with colleagues to collect feedback about the service Ensure that you work in ways that meet the requirements of Ofsted regulation Skills & Professional Characteristics needed: A good basic level of numeracy and literacy skills. A qualification in youth work, housing or similar area Understanding of the challenges faced by young people Knowledge and understanding of safeguarding Ability to carry out effective needs and risk assessments and develop relevant sustainment plans from these Understanding of Ofsted regulatory framework Able to use IT systems to enter accurate data and keep UpToDate records Able to work unsocial hours including evening and weekend duties. Where necessary to work bank holidays (including Easter and Christmas), these requirements will be agreed, wherever possible in advance. Time off in lieu of additional time may be taken. Essential Requirements: Strive for excellence Self-motivated to succeed and enjoy motivating others Honesty & Integrity. Able to work as part of team to achieve departmental objectives A commitment to anti-discriminatory practice Use of car for work purposes (Desirable) What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email (url removed).
Adult's Social Workers, Homes to Assess, Essex Pay rate - up to £299 per day Contract roles - Home to Assess Team, county wide Social Workers and Senior Social Workers (up to £39/40 per hour) Vitalis are recruiting for experienced Adult's Social Workers in EssexThis is to work in a Home to Assess Team.The Home to Assess Service carries out Care Act assessments for adults discharged from hospital, ensuring they receive the right support at home to maintain or regain independence. There are roles across the whole county - so these roles are ideal for anyone based in Essex, Hertfordshire, Suffolk, Cambridge, East and North London, etc.There is plenty of hybrid working available.Please get in touch for more information. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 08, 2025
Full time
Adult's Social Workers, Homes to Assess, Essex Pay rate - up to £299 per day Contract roles - Home to Assess Team, county wide Social Workers and Senior Social Workers (up to £39/40 per hour) Vitalis are recruiting for experienced Adult's Social Workers in EssexThis is to work in a Home to Assess Team.The Home to Assess Service carries out Care Act assessments for adults discharged from hospital, ensuring they receive the right support at home to maintain or regain independence. There are roles across the whole county - so these roles are ideal for anyone based in Essex, Hertfordshire, Suffolk, Cambridge, East and North London, etc.There is plenty of hybrid working available.Please get in touch for more information. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Are you passionate about providing direct support to residents and preventing homelessness? Do you have a deep understanding of the welfare benefits system? Connect2Hackney, the internal talent team for the London Borough of Hackney, are recruiting for Hackney's vital Here To Help service for a dedicated and empathetic Benefits and Housing Needs Officer . This is a crucial role where you will be the first point of contact for residents struggling with their housing costs. You will take a holistic and hands-on approach, using your expertise to provide immediate financial relief while empowering residents to achieve long-term financial stability. You will manage a varied caseload, where every day brings a new challenge and a new opportunity to make a tangible difference in someone's life. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours. Triaging and Administration: Reviewing and triaging incoming applications daily, assigning them to the correct officer or work tray. Managing the shared team inbox and responding to resident queries, especially those relating to supermarket vouchers. Processing payments for cash support schemes using BACS transfers. Maintaining accurate and secure records on systems including Academy and Jigsaw. Collaboration and Support: Liaising with landlords, with resident consent, to prevent evictions. Working closely with colleagues across Here To Help and other services to ensure joined-up support for residents with complex needs. Writing clear, empathetic, and tailored decision letters that explain the support being offered. About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight . Proven experience in an administrative or support role, preferably within a welfare or social care environment. Experience handling sensitive and confidential information with care and integrity. Skills and Abilities: Excellent written and verbal communication skills, with the ability to show sensitivity and empathy when dealing with people in challenging situations. The ability to remain calm and focused under pressure. Strong organisational skills with a keen attention to detail and the ability to manage multiple priorities efficiently. A collaborative, team-player attitude and a flexible approach to changing priorities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Oct 07, 2025
Seasonal
Are you passionate about providing direct support to residents and preventing homelessness? Do you have a deep understanding of the welfare benefits system? Connect2Hackney, the internal talent team for the London Borough of Hackney, are recruiting for Hackney's vital Here To Help service for a dedicated and empathetic Benefits and Housing Needs Officer . This is a crucial role where you will be the first point of contact for residents struggling with their housing costs. You will take a holistic and hands-on approach, using your expertise to provide immediate financial relief while empowering residents to achieve long-term financial stability. You will manage a varied caseload, where every day brings a new challenge and a new opportunity to make a tangible difference in someone's life. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours. Triaging and Administration: Reviewing and triaging incoming applications daily, assigning them to the correct officer or work tray. Managing the shared team inbox and responding to resident queries, especially those relating to supermarket vouchers. Processing payments for cash support schemes using BACS transfers. Maintaining accurate and secure records on systems including Academy and Jigsaw. Collaboration and Support: Liaising with landlords, with resident consent, to prevent evictions. Working closely with colleagues across Here To Help and other services to ensure joined-up support for residents with complex needs. Writing clear, empathetic, and tailored decision letters that explain the support being offered. About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight . Proven experience in an administrative or support role, preferably within a welfare or social care environment. Experience handling sensitive and confidential information with care and integrity. Skills and Abilities: Excellent written and verbal communication skills, with the ability to show sensitivity and empathy when dealing with people in challenging situations. The ability to remain calm and focused under pressure. Strong organisational skills with a keen attention to detail and the ability to manage multiple priorities efficiently. A collaborative, team-player attitude and a flexible approach to changing priorities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 06, 2025
Full time
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Qualified Social Worker, ARCH Team Pay rate £35 per hour Contract role Vitalis are recruiting for a Qualified Social Worker to work in an ARCH team in Stockport Council. About the Role As a Social Worker in the ARCH team, you will: Work within a multi-disciplinary team (MDT) to support complex cases and hospital discharges. Complete Care Act assessments, mental capacity assessments, and safeguarding work. Champion a positive patient journey, striving for least restrictive outcomes and supporting people to live "Gloriously Ordinary" lives. Work at pace to support hospital pressures, always keeping the person at the heart of decisions and upholding our Home First values. Drive and support the priorities of Stockport Social Care, embracing change management, transformation, and statutory compliance. What We're Looking For Qualified social workers with experience in MDT settings and partnership working. Strong knowledge of social work practice, including Care Act, mental capacity, and safeguarding. Motivated individuals who embrace change and are committed to delivering high-quality services. Team players who will embed Stockport's Values and contribute to our Strength and Asset Based model of practice. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 06, 2025
Full time
Qualified Social Worker, ARCH Team Pay rate £35 per hour Contract role Vitalis are recruiting for a Qualified Social Worker to work in an ARCH team in Stockport Council. About the Role As a Social Worker in the ARCH team, you will: Work within a multi-disciplinary team (MDT) to support complex cases and hospital discharges. Complete Care Act assessments, mental capacity assessments, and safeguarding work. Champion a positive patient journey, striving for least restrictive outcomes and supporting people to live "Gloriously Ordinary" lives. Work at pace to support hospital pressures, always keeping the person at the heart of decisions and upholding our Home First values. Drive and support the priorities of Stockport Social Care, embracing change management, transformation, and statutory compliance. What We're Looking For Qualified social workers with experience in MDT settings and partnership working. Strong knowledge of social work practice, including Care Act, mental capacity, and safeguarding. Motivated individuals who embrace change and are committed to delivering high-quality services. Team players who will embed Stockport's Values and contribute to our Strength and Asset Based model of practice. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Supported Housing Worker to play a pivotal role in our Criminal Justice Service in Bromley. Sounds great, what will I be doing? The role involves providing comprehensive support to service users in accommodation-based services, particularly those with complex needs such as substance misuse, homelessness, and offending histories. Key responsibilities include building positive, professional relationships with service users, supporting them to manage their tenancies, and working towards sustainable independence. Staff are expected to assess individual needs using organisational tools, guide users in developing tailored support plans, and assist them in achieving personal goals, including moving on to more independent living arrangements. In this position, the emphasis is on empowering service users to improve various aspects of their lives. This includes encouraging them to take responsibility for their health, finances, and behaviour, and supporting their access to necessary services such as healthcare, substance misuse treatment, and mental health support. The role also involves motivating service users to engage in activities that promote wellbeing and helping them access opportunities in education, training, volunteering, and employment, thereby improving their financial security and life prospects. The position requires a collaborative and proactive approach, working closely with other professionals, agencies, and colleagues to provide coordinated support. Staff are expected to contribute to service development, maintain accurate and confidential records, and demonstrate a commitment to professional standards and continuous improvement. Flexibility, resilience, and a positive attitude toward change are essential, as is the ability to represent the organisation effectively in interactions with external stakeholders and to contribute to the promotion of its values and service standards. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve. Here's what the team will be looking for The ideal candidate will be committed to developing positive, supportive relationships with service users who have complex needs such as homelessness, substance misuse, and a history of offending. They will be adept at using strengths-based and person-centred approaches to help individuals maintain independence and work toward personal goals, especially around securing and sustaining accommodation. A strong understanding of assessment tools and key-working practices is essential, as is the ability to help service users identify their strengths, manage daily responsibilities, and plan for positive move-on, particularly into private sector housing. The role demands someone who can empower service users to take control of their wellbeing, including addressing substance misuse, managing finances, and engaging in mental and physical health services. The candidate should also be able to support service users in accessing opportunities that enhance their financial and personal development, such as employment, training, and volunteering. Effective liaison with other professionals and agencies is critical to delivering coordinated support, and the ability to advocate for service users during case conferences and care planning is a key aspect of the role. The person must be a proactive and collaborative team player who upholds high professional standards and contributes to service improvement. They should demonstrate resilience, a willingness to adapt positively to change, and a commitment to promoting the organisation's aims. Strong administrative skills, confidentiality, and timely record-keeping are crucial. Additionally, the ability to build external relationships and represent the service effectively with key stakeholders and commissioners is essential to support the broader aims of the organisation. Int erview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Oct 06, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Supported Housing Worker to play a pivotal role in our Criminal Justice Service in Bromley. Sounds great, what will I be doing? The role involves providing comprehensive support to service users in accommodation-based services, particularly those with complex needs such as substance misuse, homelessness, and offending histories. Key responsibilities include building positive, professional relationships with service users, supporting them to manage their tenancies, and working towards sustainable independence. Staff are expected to assess individual needs using organisational tools, guide users in developing tailored support plans, and assist them in achieving personal goals, including moving on to more independent living arrangements. In this position, the emphasis is on empowering service users to improve various aspects of their lives. This includes encouraging them to take responsibility for their health, finances, and behaviour, and supporting their access to necessary services such as healthcare, substance misuse treatment, and mental health support. The role also involves motivating service users to engage in activities that promote wellbeing and helping them access opportunities in education, training, volunteering, and employment, thereby improving their financial security and life prospects. The position requires a collaborative and proactive approach, working closely with other professionals, agencies, and colleagues to provide coordinated support. Staff are expected to contribute to service development, maintain accurate and confidential records, and demonstrate a commitment to professional standards and continuous improvement. Flexibility, resilience, and a positive attitude toward change are essential, as is the ability to represent the organisation effectively in interactions with external stakeholders and to contribute to the promotion of its values and service standards. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve. Here's what the team will be looking for The ideal candidate will be committed to developing positive, supportive relationships with service users who have complex needs such as homelessness, substance misuse, and a history of offending. They will be adept at using strengths-based and person-centred approaches to help individuals maintain independence and work toward personal goals, especially around securing and sustaining accommodation. A strong understanding of assessment tools and key-working practices is essential, as is the ability to help service users identify their strengths, manage daily responsibilities, and plan for positive move-on, particularly into private sector housing. The role demands someone who can empower service users to take control of their wellbeing, including addressing substance misuse, managing finances, and engaging in mental and physical health services. The candidate should also be able to support service users in accessing opportunities that enhance their financial and personal development, such as employment, training, and volunteering. Effective liaison with other professionals and agencies is critical to delivering coordinated support, and the ability to advocate for service users during case conferences and care planning is a key aspect of the role. The person must be a proactive and collaborative team player who upholds high professional standards and contributes to service improvement. They should demonstrate resilience, a willingness to adapt positively to change, and a commitment to promoting the organisation's aims. Strong administrative skills, confidentiality, and timely record-keeping are crucial. Additionally, the ability to build external relationships and represent the service effectively with key stakeholders and commissioners is essential to support the broader aims of the organisation. Int erview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Oct 06, 2025
Full time
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Qualified Social Worker, Team Manager, First Response Team Pay rate £46 per hour Contract role Vitalis are recruiting for a Qualified Social Worker to work as a Team manager in a First Response team in Leicestershire Council.We have a gap in our Team Manager structure in First Response Assessments. This is a Part-time post 18.5 hours per week Weds-Friday starting asap. We would need a manager to work opposite an existing manager to have responsibility for a team of 5 SW's and 1 Senior Practitioner. The manager would supervise 3 staff and be responsible for case management of this team. We operate a 5 week rolling rota onto duty and allocated back up days. We would expect the manager to be office based on duty and back up days and have a presence in the office to support the team, with the expectation to be office based a minimum of 50% of the time (and 100% on duty weeks) Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 03, 2025
Full time
Qualified Social Worker, Team Manager, First Response Team Pay rate £46 per hour Contract role Vitalis are recruiting for a Qualified Social Worker to work as a Team manager in a First Response team in Leicestershire Council.We have a gap in our Team Manager structure in First Response Assessments. This is a Part-time post 18.5 hours per week Weds-Friday starting asap. We would need a manager to work opposite an existing manager to have responsibility for a team of 5 SW's and 1 Senior Practitioner. The manager would supervise 3 staff and be responsible for case management of this team. We operate a 5 week rolling rota onto duty and allocated back up days. We would expect the manager to be office based on duty and back up days and have a presence in the office to support the team, with the expectation to be office based a minimum of 50% of the time (and 100% on duty weeks) Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Sep 27, 2025
Full time
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 18.09.2025 We have an exciting opportunity for a Technical Manager to join our team within Vistry Thames Valley, at our Reading office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results Excellent organisation and time management with ability to multitask Commercially aware Ability to make decisions within authority Able to work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company Driven to achieve customer satisfaction Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications Use of Viewpoint drawing management system Proficient use of Auto Cad Management of technical fees and services cost to complete More about the Technical Manager role Comply with the company Life of Site processes.Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015.Completion of all necessary Health, Safety & Environmental documents, in line with group policy.Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion.Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures.Manage consultants to deliver the civil engineering designs including legal plans.Undertaking value engineering assessments and ensure buildability.Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278.Following technical approval being granted, managing timely completion of legal agreements.Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner.Manage street naming with local authority, complete plot list and distribute internally and externally of the business.Assist in production of Sales brochure, legal and sales handover meetings.Provide information for Housing Association contracts and attendance of progress meetings,Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs.Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover.Manage the accuracy of information supplied by all departments to ensure no discrepancies.Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc.Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors.Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings.Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs.Assis
Sep 18, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 18.09.2025 We have an exciting opportunity for a Technical Manager to join our team within Vistry Thames Valley, at our Reading office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results Excellent organisation and time management with ability to multitask Commercially aware Ability to make decisions within authority Able to work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company Driven to achieve customer satisfaction Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications Use of Viewpoint drawing management system Proficient use of Auto Cad Management of technical fees and services cost to complete More about the Technical Manager role Comply with the company Life of Site processes.Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015.Completion of all necessary Health, Safety & Environmental documents, in line with group policy.Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion.Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures.Manage consultants to deliver the civil engineering designs including legal plans.Undertaking value engineering assessments and ensure buildability.Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278.Following technical approval being granted, managing timely completion of legal agreements.Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner.Manage street naming with local authority, complete plot list and distribute internally and externally of the business.Assist in production of Sales brochure, legal and sales handover meetings.Provide information for Housing Association contracts and attendance of progress meetings,Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs.Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover.Manage the accuracy of information supplied by all departments to ensure no discrepancies.Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc.Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors.Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings.Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs.Assis