10 jobs found

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Your new company An exclusive 5-star luxury estate renowned for exceptional guest experience and high operational standards. You will join a professional and dedicated IT function that plays a key role in supporting the smooth running of all technology systems across the property. Your new role As the IT Administrator, you will support the day-to-day operation of the estate's technology systems, ensuring reliability across hardware, software, networks, and guest-facing technologies. You will provide first-line technical support to staff across all departments, managing IT tickets, onboarding and offboarding processes, maintaining IT assets, and assisting with hardware procurement. You will help maintain laptops, desktops, printers, handheld devices, servers, networking equipment, access control systems, CCTV integrations and telephony. The role also supports monitoring Wi-Fi stability and assisting guests with connectivity issues where required. You will follow cybersecurity, data protection and GDPR protocols while supporting system updates, security monitoring, technology upgrades and wider IT improvement projects across the estate. The position is full time at 48 hours per week and may include weekends and bank holidays. What you'll need to succeed Experience working within a 5-star hotel environment is essential. A minimum of 3 years' hospitality IT support experience. Strong first line technical support skills across hardware, software, Wi-Fi, POS and office applications. Ability to log, prioritise and resolve IT tickets within agreed SLAs. Experience with user account management, onboarding/offboarding and equipment setup. Competence in maintaining IT hardware, monitoring networks, and supporting guest-facing technologies. Understanding of GDPR, data protection and cybersecurity protocols. A proactive approach, with strong documentation skills and the ability to support IT projects and system enhancements. What you'll get in return You'll join a prestigious 5-star estate where technology plays a crucial part in delivering an exceptional guest experience. You'll work in a supportive environment with exposure to a broad range of estate-wide IT systems, opportunities to contribute to improvement projects, and the chance to develop your expertise within a luxury hospitality setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.

Senior Administrator / Bristol / Hybrid / 15.60 per hour Are you a highly organised and proactive Senior Administrator with a passion for supporting dynamic teams and driving operational excellence? We're working with a leading organisation in the digital and technology space that's looking for a confident and detail-focused individual to join their Digital Solutions PMO team. This is a fantastic opportunity to play a key role in a fast-paced environment, supporting project governance, stakeholder engagement, and operational coordination across a high-performing IT function. What You'll Be Doing PMO Support Prepare agendas and project packs for weekly Stage Gate Reviews. Manage the PMO mailbox, ensuring timely responses and resolutions. Coordinate onboarding for new starters in the Digital Solutions function. Support access and issue resolution for tools like Jira and SharePoint. Take meeting notes, track actions, and follow up across the team. Ad Hoc & Financial Tasks Raise and track Purchase Requisitions; liaise with procurement and finance. Assist Project Managers in tracking financial commitments. Support audit preparation and quarterly risk reviews. Promote consistent use of templates, tools, and documentation standards. Stakeholder Engagement Provide general support to the PMO Lead, including presentation prep. Act as a central coordination point between the PMO and wider teams. Build strong working relationships across Business Management, Delivery Integration, and project delivery teams. What We're Looking For Essential Proven experience as a Senior Administrator supporting diverse teams. Excellent organisational and time management skills. Strong written and verbal communication. Comfortable working with multiple stakeholders and managing competing priorities. Desirable Familiarity with project management frameworks (e.g. PRINCE2, Agile, MSP). Proficiency in Microsoft Word, Excel, PowerPoint. Experience using SAP and Jira. This is a 6 month Temporary Contract with the potential to extend PRESENT Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Senior Administrator / Bristol / Hybrid / 15.60 per hour Are you a highly organised and proactive Senior Administrator with a passion for supporting dynamic teams and driving operational excellence? We're working with a leading organisation in the digital and technology space that's looking for a confident and detail-focused individual to join their Digital Solutions PMO team. This is a fantastic opportunity to play a key role in a fast-paced environment, supporting project governance, stakeholder engagement, and operational coordination across a high-performing IT function. What You'll Be Doing PMO Support Prepare agendas and project packs for weekly Stage Gate Reviews. Manage the PMO mailbox, ensuring timely responses and resolutions. Coordinate onboarding for new starters in the Digital Solutions function. Support access and issue resolution for tools like Jira and SharePoint. Take meeting notes, track actions, and follow up across the team. Ad Hoc & Financial Tasks Raise and track Purchase Requisitions; liaise with procurement and finance. Assist Project Managers in tracking financial commitments. Support audit preparation and quarterly risk reviews. Promote consistent use of templates, tools, and documentation standards. Stakeholder Engagement Provide general support to the PMO Lead, including presentation prep. Act as a central coordination point between the PMO and wider teams. Build strong working relationships across Business Management, Delivery Integration, and project delivery teams. What We're Looking For Essential Proven experience as a Senior Administrator supporting diverse teams. Excellent organisational and time management skills. Strong written and verbal communication. Comfortable working with multiple stakeholders and managing competing priorities. Desirable Familiarity with project management frameworks (e.g. PRINCE2, Agile, MSP). Proficiency in Microsoft Word, Excel, PowerPoint. Experience using SAP and Jira. This is a 6 month Temporary Contract with the potential to extend PRESENT Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.

PostgreSQL DBA - Active SC, Pgvector, PostGIS Up to 500 per day (Outside IR35) London / Hybrid (1-2 days per week onsite) 6 Months My client is a high profile Consultancy who urgently require a Database Administrator (PostgreSQL DBA) with Active Security Clearance (Active SC) to work with a high profile end customer. Key Requirements: Proven experience as a Database Administrator (PostgreSQL DBA) Must hold Active Security Clearance (SC) Core development / maintenance and performance optimisation (sharding, partitions) Experience with clustering and extensions such as Pgvector PostGIS and AGE Data migration experience from existing database(s) to Postgres database(s) Ability to recreate existing data models and develop new data models in accordance with user requirements Nice to have: Immediate availability Awareness / familiarity with Defence Information Exchange Standards Working knowledge of UI integration including geotooling If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.

Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits. We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment. Key Responsibilities Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management. Build and maintain reports and dashboards to deliver valuable business insights. Support system integrity through deduplication, data imports, and ongoing maintenance. Configure workflows, flows, and automation to streamline business processes. Manage and prioritise support tickets, escalating issues where necessary. Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs. Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts. Maintain compliance with data governance and GDPR standards. Skills & Experience Required minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role). Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows. Proven ability to manage users, roles, permission sets, and security settings. Skilled in building custom reports and dashboards. Experience with data imports, exports, and data cleansing. Familiarity with both Salesforce Classic and Lightning environments. Comfortable working in an Agile environment with tools such as Jira or Confluence. Strong MS Office skills (Excel, PowerPoint, Word). Desirable Skills Basic knowledge of HTML, CSS, and Visualforce. Exposure to Apex programming and Salesforce integrations (APIs / middleware). Experience with data migration tools and techniques. Understanding of Salesforce security best practices.