Immediately Available experienced Executive Assistant wanted. We are really excited to be working with an incredible tech business that we have seen expand rapidly over the last decade, through both organic growth and acquisitions. As such the Exec team have grown and we are recruiting them an experienced Executive Assistant as their current Executive Assistant is due to go on Maternity Leave . These are big shoes to fill. As a company operating across the UK, EMEA, the USA and Australia, they have a fostered a truly diverse and connected environment and having a strong experienced Executive Assistant driving the Executive Command Centre is pivotal to their success. We re looking for a super-resourceful Executive Assistan t to be the operational backbone for eight Executives in a high-impact role. You will be the ultimate gatekeeper, effortlessly juggling competing priorities and managing complex global logistics (calendars, travel, and mission-critical documentation). Success demands a tech-forward mindset: you must be fluent in modern tools, leverage AI for efficiency, and execute projects with flawless precision. If your superpower is turning chaos into high-level order, we want you. What you ll be doing: Executive Operations & Logistics : Own complex calendar management, scheduling critical recurring meetings, and meticulously planning internal and external events. Handle travel logistics, including end-to-end booking of transport and accommodation. Board & Meeting Management : Drive the monthly Board Pack cycle, which includes collating team updates, refreshing presentation slides, and distributing confidential materials to the EMT and Board members on deadline. Provide comprehensive support during high-level meetings: preparing detailed agendas, accurately capturing minutes, and ensuring all follow-up actions are tracked and completed. Prepare and finalise necessary documentation for various high-stakes meetings as required. Administrative Project Support : Assist the EMT with ad-hoc strategic administrative tasks, including managing approval processes and confidential documentation preparation. What you ll bring (Skills & Experience) Proven Track Record: Solid, demonstrable experience in a similar high-volume Executive Assistant role , ideally supporting multiple senior leaders. Stakeholder Excellence: A proven ability to deliver consistently exceptional service and build trust with senior executive and internal stakeholders. Professional Toolkit: Impeccable organisation and detail A razor-sharp focus on detail and a robust ability to prioritise and manage competing deadlines under pressure. Communication powerhouse - Exceptional written and verbal communication skills; comfortable drafting high-level internal and external correspondence. Proactive initiative the ability to anticipate needs, work autonomously and deliver results without constant supervision. Tech Fluency High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience managing corporate communications platforms (e.g., Slack). Character Essentials Absolute reliability, strong discretion and the professionalism required to handle highly confidential information. What s on offer: Competitive employee benefits Flexible hybrid working Generous paid leave Enhanced family leave Birthday day off Mental Health Support through a Wellbeing Partner Wellbeing leave and a Mental Health First Aider program Epic team socials And more Are you available to start straight away and are an experienced Executive Assistant more than capable of delivering nothing short of excellence in this contract, apply today. Other roles you may have applied for: Exec Assistant , Executive Assistant , Personal Assistant , PA , EA , Office Manager
Mar 03, 2026
Contractor
Immediately Available experienced Executive Assistant wanted. We are really excited to be working with an incredible tech business that we have seen expand rapidly over the last decade, through both organic growth and acquisitions. As such the Exec team have grown and we are recruiting them an experienced Executive Assistant as their current Executive Assistant is due to go on Maternity Leave . These are big shoes to fill. As a company operating across the UK, EMEA, the USA and Australia, they have a fostered a truly diverse and connected environment and having a strong experienced Executive Assistant driving the Executive Command Centre is pivotal to their success. We re looking for a super-resourceful Executive Assistan t to be the operational backbone for eight Executives in a high-impact role. You will be the ultimate gatekeeper, effortlessly juggling competing priorities and managing complex global logistics (calendars, travel, and mission-critical documentation). Success demands a tech-forward mindset: you must be fluent in modern tools, leverage AI for efficiency, and execute projects with flawless precision. If your superpower is turning chaos into high-level order, we want you. What you ll be doing: Executive Operations & Logistics : Own complex calendar management, scheduling critical recurring meetings, and meticulously planning internal and external events. Handle travel logistics, including end-to-end booking of transport and accommodation. Board & Meeting Management : Drive the monthly Board Pack cycle, which includes collating team updates, refreshing presentation slides, and distributing confidential materials to the EMT and Board members on deadline. Provide comprehensive support during high-level meetings: preparing detailed agendas, accurately capturing minutes, and ensuring all follow-up actions are tracked and completed. Prepare and finalise necessary documentation for various high-stakes meetings as required. Administrative Project Support : Assist the EMT with ad-hoc strategic administrative tasks, including managing approval processes and confidential documentation preparation. What you ll bring (Skills & Experience) Proven Track Record: Solid, demonstrable experience in a similar high-volume Executive Assistant role , ideally supporting multiple senior leaders. Stakeholder Excellence: A proven ability to deliver consistently exceptional service and build trust with senior executive and internal stakeholders. Professional Toolkit: Impeccable organisation and detail A razor-sharp focus on detail and a robust ability to prioritise and manage competing deadlines under pressure. Communication powerhouse - Exceptional written and verbal communication skills; comfortable drafting high-level internal and external correspondence. Proactive initiative the ability to anticipate needs, work autonomously and deliver results without constant supervision. Tech Fluency High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience managing corporate communications platforms (e.g., Slack). Character Essentials Absolute reliability, strong discretion and the professionalism required to handle highly confidential information. What s on offer: Competitive employee benefits Flexible hybrid working Generous paid leave Enhanced family leave Birthday day off Mental Health Support through a Wellbeing Partner Wellbeing leave and a Mental Health First Aider program Epic team socials And more Are you available to start straight away and are an experienced Executive Assistant more than capable of delivering nothing short of excellence in this contract, apply today. Other roles you may have applied for: Exec Assistant , Executive Assistant , Personal Assistant , PA , EA , Office Manager
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Mar 03, 2026
Full time
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730 BONUS/OTE: Realistic total earning potential of up to £34,330 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 03, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730 BONUS/OTE: Realistic total earning potential of up to £34,330 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
What are we looking for in you? Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do. A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team Someone who demonstrates passion, drive and resilience, with a can - do approach Possess a creative approach, to support the store and develop the team to reach their full potential The ability to communicate openly and effectively A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility In this role you will Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard We offer piercing to our customers, and you would promote and deliver this with your team. Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal Ensure an inclusive environment, promoting equality and kindness with your team Joining us, your benefits would include A competitive salary and exciting bonus scheme A Staff uniform allowance - enabling you to have fun wearing our accessories Generous staff discount across all our brands - Accessorize, Monsoon &Monsoon Childrenswear An additional day's holiday to celebrate your birthday If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
Mar 03, 2026
Full time
What are we looking for in you? Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do. A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team Someone who demonstrates passion, drive and resilience, with a can - do approach Possess a creative approach, to support the store and develop the team to reach their full potential The ability to communicate openly and effectively A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility In this role you will Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard We offer piercing to our customers, and you would promote and deliver this with your team. Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal Ensure an inclusive environment, promoting equality and kindness with your team Joining us, your benefits would include A competitive salary and exciting bonus scheme A Staff uniform allowance - enabling you to have fun wearing our accessories Generous staff discount across all our brands - Accessorize, Monsoon &Monsoon Childrenswear An additional day's holiday to celebrate your birthday If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
Data Centre Cleaning Assistant Supervisor Role Summary We are seeking a proactive and experienced Cleaning Supervisor to lead and support a team of cleaning operatives within a high-security data centre environment. This is a dual-role position requiring both leadership and hands-on involvement, with approximately 50% of time dedicated to performing cleaning duties alongside the team. The successful candidate will ensure service excellence, uphold ISO (phone number removed) Class 8 standards, and foster a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Leadership • Supervise a team of cleaning operatives across designated zones within the data hall and support areas. • Allocate tasks and monitor daily performance to ensure service delivery meets SLAs. • Actively participate in cleaning duties, maintaining high standards and setting the example for the team. Quality Assurance • Conduct regular audits and inspections to maintain ISO (phone number removed) Class 8 cleanliness standards. • Report and resolve non-conformances swiftly and professionally. Team Development • Train new operatives on data centre protocols, safety procedures, and cleaning techniques. • Provide ongoing coaching and support to maintain consistent service quality. Client & Stakeholder Engagement • Liaise with the on-site Account Manager to report progress, issues, and improvement opportunities. • Respond to client requests and feedback with professionalism and urgency. 40 hours per week £16.83ph Monthly pay Apply now
Mar 03, 2026
Full time
Data Centre Cleaning Assistant Supervisor Role Summary We are seeking a proactive and experienced Cleaning Supervisor to lead and support a team of cleaning operatives within a high-security data centre environment. This is a dual-role position requiring both leadership and hands-on involvement, with approximately 50% of time dedicated to performing cleaning duties alongside the team. The successful candidate will ensure service excellence, uphold ISO (phone number removed) Class 8 standards, and foster a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Leadership • Supervise a team of cleaning operatives across designated zones within the data hall and support areas. • Allocate tasks and monitor daily performance to ensure service delivery meets SLAs. • Actively participate in cleaning duties, maintaining high standards and setting the example for the team. Quality Assurance • Conduct regular audits and inspections to maintain ISO (phone number removed) Class 8 cleanliness standards. • Report and resolve non-conformances swiftly and professionally. Team Development • Train new operatives on data centre protocols, safety procedures, and cleaning techniques. • Provide ongoing coaching and support to maintain consistent service quality. Client & Stakeholder Engagement • Liaise with the on-site Account Manager to report progress, issues, and improvement opportunities. • Respond to client requests and feedback with professionalism and urgency. 40 hours per week £16.83ph Monthly pay Apply now
Client Case Representative Team Lead Location: Manchester Job Type: Permanent Work Setup: Hybrid Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do * Lead and grow a high-performing team, setting clear expectations and providing ongoing coaching and training to achieve exceptional, compliant client outcomes aligned with business goals * Serve as a player-manager and role model, promoting excellence in client service and operations through feedback, accountability, and a culture of continuous improvement * Deliver consistent, exceptional client service across all channels, guiding the resolution of complex issues while maintaining regulatory compliance, service standards, and operational excellence with a focus on client outcomes * Optimize operations and ensure compliance, maintaining adherence to processes, governance, and service standards while monitoring team performance and allocating resources to enhance productivity, quality, and first-contact resolution * Partner across teams and guide change, driving initiatives, promoting best practices, and ensuring consistent service delivery and team performance amid evolving business priorities What You Bring * Strong client focus with a commitment to delivering exceptional service * Experience in the financial services sector * Proven leadership and team management skills * Ability to monitor team performance and drive results * Experience conducting regular 1:1s and coaching sessions What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Mar 03, 2026
Full time
Client Case Representative Team Lead Location: Manchester Job Type: Permanent Work Setup: Hybrid Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do * Lead and grow a high-performing team, setting clear expectations and providing ongoing coaching and training to achieve exceptional, compliant client outcomes aligned with business goals * Serve as a player-manager and role model, promoting excellence in client service and operations through feedback, accountability, and a culture of continuous improvement * Deliver consistent, exceptional client service across all channels, guiding the resolution of complex issues while maintaining regulatory compliance, service standards, and operational excellence with a focus on client outcomes * Optimize operations and ensure compliance, maintaining adherence to processes, governance, and service standards while monitoring team performance and allocating resources to enhance productivity, quality, and first-contact resolution * Partner across teams and guide change, driving initiatives, promoting best practices, and ensuring consistent service delivery and team performance amid evolving business priorities What You Bring * Strong client focus with a commitment to delivering exceptional service * Experience in the financial services sector * Proven leadership and team management skills * Ability to monitor team performance and drive results * Experience conducting regular 1:1s and coaching sessions What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Payroll & HR Systems Manager Hybrid Working Competitive Salary + Benefits A Pivotal Opportunity to Shape Payroll & People Systems This is an exciting opportunity to join a growing UK business that forms part of a successful international group. With a strong presence across the foodservice, hospitality and retail sectors, the organisation combines global capability with local expertise and is committed to operational excellence, innovation and continuous improvement. The business is currently implementing a new HR and payroll system, making this a key moment to join. The Payroll & HR Systems Manager will play a central role in embedding the new system, optimising processes, strengthening reporting capability and ensuring a smooth transition across the organisation. This is a genuine opportunity to shape how payroll and people systems operate for the future. The Role We are seeking an experienced Payroll & HR Systems Manager to take ownership of end-to-end UK payroll operations while leading the optimisation and development of payroll and HR systems. This is a high-impact role responsible for ensuring payroll is delivered accurately, compliantly and efficiently, while driving system improvements and strengthening cross-functional processes across HR, Finance and IT. Key Responsibilities Lead the accurate and timely delivery of monthly UK payroll Ensure full compliance with HMRC regulations, PAYE, NI, statutory payments and pension auto-enrolment Manage year-end processes including P60s, P11Ds and reconciliations Oversee payroll and HR systems, ensuring data integrity and optimal performance Drive system improvements, upgrades and integrations Partner with Finance, HR and IT teams to ensure seamless data flow and reporting Provide payroll reporting, analytics and insights to senior leadership Act as the key point of contact for payroll queries and external providers Maintain robust controls, documentation and audit readiness About You You are a detail-oriented payroll professional with strong systems expertise and a proactive, solutions-focused mindset. You will bring: Proven experience managing end-to-end UK payroll Strong knowledge of UK payroll legislation and compliance requirements Experience managing payroll and/or HR systems (system implementation experience highly desirable) Advanced Excel capability Strong analytical skills and exceptional attention to detail Experience leading system improvements or implementations Excellent stakeholder management skills CIPP qualification (desirable) Experience within a multi-site or international organisation (advantageous) What's on Offer Competitive salary and benefits package Hybrid working options Opportunity to shape payroll and HR systems during a major implementation Collaborative, supportive and forward-thinking environment The stability and backing of a global group with a strong UK footprint
Mar 03, 2026
Full time
Payroll & HR Systems Manager Hybrid Working Competitive Salary + Benefits A Pivotal Opportunity to Shape Payroll & People Systems This is an exciting opportunity to join a growing UK business that forms part of a successful international group. With a strong presence across the foodservice, hospitality and retail sectors, the organisation combines global capability with local expertise and is committed to operational excellence, innovation and continuous improvement. The business is currently implementing a new HR and payroll system, making this a key moment to join. The Payroll & HR Systems Manager will play a central role in embedding the new system, optimising processes, strengthening reporting capability and ensuring a smooth transition across the organisation. This is a genuine opportunity to shape how payroll and people systems operate for the future. The Role We are seeking an experienced Payroll & HR Systems Manager to take ownership of end-to-end UK payroll operations while leading the optimisation and development of payroll and HR systems. This is a high-impact role responsible for ensuring payroll is delivered accurately, compliantly and efficiently, while driving system improvements and strengthening cross-functional processes across HR, Finance and IT. Key Responsibilities Lead the accurate and timely delivery of monthly UK payroll Ensure full compliance with HMRC regulations, PAYE, NI, statutory payments and pension auto-enrolment Manage year-end processes including P60s, P11Ds and reconciliations Oversee payroll and HR systems, ensuring data integrity and optimal performance Drive system improvements, upgrades and integrations Partner with Finance, HR and IT teams to ensure seamless data flow and reporting Provide payroll reporting, analytics and insights to senior leadership Act as the key point of contact for payroll queries and external providers Maintain robust controls, documentation and audit readiness About You You are a detail-oriented payroll professional with strong systems expertise and a proactive, solutions-focused mindset. You will bring: Proven experience managing end-to-end UK payroll Strong knowledge of UK payroll legislation and compliance requirements Experience managing payroll and/or HR systems (system implementation experience highly desirable) Advanced Excel capability Strong analytical skills and exceptional attention to detail Experience leading system improvements or implementations Excellent stakeholder management skills CIPP qualification (desirable) Experience within a multi-site or international organisation (advantageous) What's on Offer Competitive salary and benefits package Hybrid working options Opportunity to shape payroll and HR systems during a major implementation Collaborative, supportive and forward-thinking environment The stability and backing of a global group with a strong UK footprint
A newly created Senior Talent Acquisition Partner role within an FMCG organisation, supporting pan-European hiring with a strong focus on technology and specialist corporate roles. You will own the end-to-end process, manage external recruitment partners and act as a trusted advisor to stakeholders, driving quality, pace and best-practice recruitment standards. Client Details Our client is a well-established, international FMCG organisation with a strong European presence and a collaborative culture. The business operates within a structured environment and is committed to strengthening its Talent Acquisition capability to support ongoing growth and operational excellence. Description Own the end-to-end recruitment lifecycle from briefing through to offer and onboarding Partner with hiring managers to define role requirements, capability needs and cultural fit Develop clear recruitment strategies aligned to business priorities Manage relationships with external recruitment partners, setting expectations and performance standards Review and qualify candidate submissions to ensure quality and alignment Provide structured feedback to agencies to continuously improve candidate calibre Advise stakeholders on market conditions, salary positioning and hiring timelines Use recruitment data and insights to monitor performance and drive improvements Ensure process consistency, governance and best-practice standards across hiring activity Act as a trusted Talent Acquisition advisor Profile A successful Talent Acquisition professional should have: Proven experience recruiting across corporate functions as well as technology/ IT roles Strong end-to-end Talent Acquisition ownership within an in-house environment Deep understanding of recruitment processes, governance and best practice Experience managing and challenging external recruitment partners Ability to build credible, consultative relationships with senior stakeholders Highly organised with strong attention to detail Proactive, solutions-focused mindset with a strong sense of urgency Commercial awareness, including salary benchmarking and market insight Confidence to influence and drive improvements in hiring quality and process consistency Job Offer Competitive salary ranging from 50,000 to 60,000. Newly created role with the opportunity to shape and elevate recruitment standards Pan-European exposure within a well-established international FMCG organisation High-visibility position with genuine stakeholder influence Hybrid working model based in Liverpool Opportunity to contribute to the ongoing development of the Talent Acquisition function Potential for longer-term progression into broader Talent or HR partnering roles Hybrid working
Mar 03, 2026
Full time
A newly created Senior Talent Acquisition Partner role within an FMCG organisation, supporting pan-European hiring with a strong focus on technology and specialist corporate roles. You will own the end-to-end process, manage external recruitment partners and act as a trusted advisor to stakeholders, driving quality, pace and best-practice recruitment standards. Client Details Our client is a well-established, international FMCG organisation with a strong European presence and a collaborative culture. The business operates within a structured environment and is committed to strengthening its Talent Acquisition capability to support ongoing growth and operational excellence. Description Own the end-to-end recruitment lifecycle from briefing through to offer and onboarding Partner with hiring managers to define role requirements, capability needs and cultural fit Develop clear recruitment strategies aligned to business priorities Manage relationships with external recruitment partners, setting expectations and performance standards Review and qualify candidate submissions to ensure quality and alignment Provide structured feedback to agencies to continuously improve candidate calibre Advise stakeholders on market conditions, salary positioning and hiring timelines Use recruitment data and insights to monitor performance and drive improvements Ensure process consistency, governance and best-practice standards across hiring activity Act as a trusted Talent Acquisition advisor Profile A successful Talent Acquisition professional should have: Proven experience recruiting across corporate functions as well as technology/ IT roles Strong end-to-end Talent Acquisition ownership within an in-house environment Deep understanding of recruitment processes, governance and best practice Experience managing and challenging external recruitment partners Ability to build credible, consultative relationships with senior stakeholders Highly organised with strong attention to detail Proactive, solutions-focused mindset with a strong sense of urgency Commercial awareness, including salary benchmarking and market insight Confidence to influence and drive improvements in hiring quality and process consistency Job Offer Competitive salary ranging from 50,000 to 60,000. Newly created role with the opportunity to shape and elevate recruitment standards Pan-European exposure within a well-established international FMCG organisation High-visibility position with genuine stakeholder influence Hybrid working model based in Liverpool Opportunity to contribute to the ongoing development of the Talent Acquisition function Potential for longer-term progression into broader Talent or HR partnering roles Hybrid working
We are delighted to be supporting a UK education charity in their search for an interim Finance Manager to join their team on a part-time (3 days per week) basis. This is a key role within a values driven organisation committed to equity, learning, integrity and positive social impact. The position is based in Camden Town, with hybrid working available. This is a fantastic opportunity for an experienced finance professional who enjoys combining strategic oversight with hands-on financial management. You will play a central role in supporting organisational resilience, ensuring strong governance, and enabling the charity to plan confidently for the future. Key responsibilities for this role include: Overseeing all financial systems, processes and controls to ensure accuracy, compliance and strong financial stewardship. Leading budgeting and forecasting processes, partnering with colleagues across the organisation and producing clear, meaningful financial insights for senior leadership and trustees. Producing monthly management information and ad hoc reports, combining financial and nonfinancial data to support strategic decision-making. Maintaining robust cashflow forecasts and ensuring adequate reserves to support both current operations and future initiatives. Working closely with fundraising teams to support funding applications, restricted fund management and income reporting. Supporting governance and risk management, ensuring financial controls are strong, transparent and aligned with regulatory requirements. Line managing a Finance Assistant and overseeing payroll through an external bureau. To be considered for this position, you should possess: A recognised accountancy qualification (ACA/ACCA/CIMA or equivalent). Substantial experience as the senior finance professional within a small organisation or charity, using insight to guide decision-making. Excellent communication skills, with the ability to build strong relationships across teams and present financial information clearly to nonfinance colleagues and trustees. Strong analytical skills, sound judgement and a proactive, solutions focused mindset. A genuine commitment to the organisation s mission and values, including equity, learning, integrity and social responsibility. Desirable experience: Charity sector financial management and reporting. Familiarity with Xero and/or Salesforce. If you are a collaborative, values aligned finance professional who can balance strategic oversight with operational excellence, we d love to hear from you. Please apply below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Mar 03, 2026
Full time
We are delighted to be supporting a UK education charity in their search for an interim Finance Manager to join their team on a part-time (3 days per week) basis. This is a key role within a values driven organisation committed to equity, learning, integrity and positive social impact. The position is based in Camden Town, with hybrid working available. This is a fantastic opportunity for an experienced finance professional who enjoys combining strategic oversight with hands-on financial management. You will play a central role in supporting organisational resilience, ensuring strong governance, and enabling the charity to plan confidently for the future. Key responsibilities for this role include: Overseeing all financial systems, processes and controls to ensure accuracy, compliance and strong financial stewardship. Leading budgeting and forecasting processes, partnering with colleagues across the organisation and producing clear, meaningful financial insights for senior leadership and trustees. Producing monthly management information and ad hoc reports, combining financial and nonfinancial data to support strategic decision-making. Maintaining robust cashflow forecasts and ensuring adequate reserves to support both current operations and future initiatives. Working closely with fundraising teams to support funding applications, restricted fund management and income reporting. Supporting governance and risk management, ensuring financial controls are strong, transparent and aligned with regulatory requirements. Line managing a Finance Assistant and overseeing payroll through an external bureau. To be considered for this position, you should possess: A recognised accountancy qualification (ACA/ACCA/CIMA or equivalent). Substantial experience as the senior finance professional within a small organisation or charity, using insight to guide decision-making. Excellent communication skills, with the ability to build strong relationships across teams and present financial information clearly to nonfinance colleagues and trustees. Strong analytical skills, sound judgement and a proactive, solutions focused mindset. A genuine commitment to the organisation s mission and values, including equity, learning, integrity and social responsibility. Desirable experience: Charity sector financial management and reporting. Familiarity with Xero and/or Salesforce. If you are a collaborative, values aligned finance professional who can balance strategic oversight with operational excellence, we d love to hear from you. Please apply below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Job Title: BIM Manager Location: 60% Hybrid in the office - Manchester (preferred), Sheffield, Leeds, Birmingham, Newcastle Blackpool, Glasgow Contract Duration: Dec 2026 & Mar 27 Daily Rate: £350/day (Umbrella - Maximum) IR35 Status: Inside IR35 Key Responsibilities Manage BIM strategy and compliance, ensuring alignment with BS EN ISO 19650, the UK BIM Framework, and the organisations digital transformation goals. Manage asset information standards, including the development and maintenance of Asset Information Requirements (AIR), Exchange Information Requirements (EIR), and digital handover protocols. Oversee BIM deliverables and assurance, conducting audits and quality checks to ensure data integrity, model accuracy, and compliance with project and operational requirements across project portfolios. Integrate BIM with operational systems, supporting the connection between BIM, CAFM/IWMS platforms, and facilities management processes. Support lifecycle asset management, ensuring that structured data supports maintenance, space planning, sustainability, and long-term operational efficiency. Support the effective use of the Common Data Environment (CDE), ensuring secure, consistent, and collaborative use across internal teams and external partners. Lead and mentor BIM team members, including Assistant BIM Managers and Revit Technicians, fostering a culture of continuous improvement and digital excellence. Drive stakeholder engagement and training, promoting BIM adoption across departments and representing the organisation in industry forums and working groups. Monitor performance and innovation, using KPIs and feedback to identify opportunities for improvement and support the development of digital Experience Proven experience in BIM strategy development and implementation, aligned with BS EN ISO 19650 and the UK BIM Framework. Hands-on experience developing and managing asset information standards, including AIRs, EIRs, and digital handover documentation. Extensive experience in BIM assurance and quality control, including audits, model reviews, and ensuring compliance with operational and project requirements. High level of competency in BIM software, including advanced skills in Autodesk Revit and Navisworks; experience with other Autodesk tools is beneficial. Experience delivering structured data outputs, including IFC and COBie, for use in asset and facilities management systems. Experience with integration of BIM with operational platforms, such as CAFM or IWMS systems, to support facilities and lifecycle asset management. Strong organisational and project delivery skills, with the ability to manage multiple tasks, priorities, and stakeholders effectively via use of trackers and log management products to streamline digital workflows. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Visio, Project, SharePoint Lists, Planner, and Power BI. Experience using or supporting Common Data Environments (CDEs) to ensure secure, collaborative, and consistent information management. Team leadership and mentoring experience, particularly in managing BIM professionals and supporting digital capability development. Stakeholder engagement and training delivery, promoting BIM adoption across departments and representing the organisation in external forums. Performance monitoring and innovation, using KPIs and feedback to drive continuous improvement and support digital twin development Desirable Experience Experience working with asset or facilities management functions, particularly in aligning BIM outputs with operational needs. Capable of problem solving and process management, including the development and implementation of digital workflows. Familiarity with multiple digital document sharing platforms and their integration with BIM and CDE environments. Ability to coordinate with third-party BIM and digital consultants, ensuring alignment with client-side standards and expectations. Demonstrated ability to multitask across projects of varying scale and complexity, while maintaining quality and compliance. Demonstrated commitment to health and safety, including the use of BIM/3D models to support Construction Design Management (CDM) and hazard mitigation. Technical Skills Autodesk Revit - Advanced proficiency for model review, coordination, and data extraction with large and complex model datasets across several disciplines Navisworks Manage - For clash detection, model aggregation, and 4D simulation. Common Data Environment (CDE) platforms - Experience with tools such as Autodesk Construction Cloud, Viewpoint, Asite, or Bentley ProjectWise. IFC and COBie standards - Ability to manage and validate structured data exports for asset handover and FM integration. Microsoft Office Suite - Strong skills in Excel, Word, PowerPoint, Visio, and Project for documentation, reporting, and planning. SharePoint Lists, Planner, and Power BI - For task tracking, collaboration, and data visualization/reporting. BIM authoring and coordination tools - Familiarity with AutoCAD, BIM 360, and Navisworks. Data validation and scripting tools - Basic understanding of Dynamo for Revit (desirable) to automate tasks and enhance model intelligence. CAFM/IWMS integration - Understanding of how BIM data connects with CAFM/IWMS platforms. Model checking and validation tools - Experience with tools like Solibri is advantageous. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on . We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustm JBRP1_UKTJ
Mar 03, 2026
Full time
Job Title: BIM Manager Location: 60% Hybrid in the office - Manchester (preferred), Sheffield, Leeds, Birmingham, Newcastle Blackpool, Glasgow Contract Duration: Dec 2026 & Mar 27 Daily Rate: £350/day (Umbrella - Maximum) IR35 Status: Inside IR35 Key Responsibilities Manage BIM strategy and compliance, ensuring alignment with BS EN ISO 19650, the UK BIM Framework, and the organisations digital transformation goals. Manage asset information standards, including the development and maintenance of Asset Information Requirements (AIR), Exchange Information Requirements (EIR), and digital handover protocols. Oversee BIM deliverables and assurance, conducting audits and quality checks to ensure data integrity, model accuracy, and compliance with project and operational requirements across project portfolios. Integrate BIM with operational systems, supporting the connection between BIM, CAFM/IWMS platforms, and facilities management processes. Support lifecycle asset management, ensuring that structured data supports maintenance, space planning, sustainability, and long-term operational efficiency. Support the effective use of the Common Data Environment (CDE), ensuring secure, consistent, and collaborative use across internal teams and external partners. Lead and mentor BIM team members, including Assistant BIM Managers and Revit Technicians, fostering a culture of continuous improvement and digital excellence. Drive stakeholder engagement and training, promoting BIM adoption across departments and representing the organisation in industry forums and working groups. Monitor performance and innovation, using KPIs and feedback to identify opportunities for improvement and support the development of digital Experience Proven experience in BIM strategy development and implementation, aligned with BS EN ISO 19650 and the UK BIM Framework. Hands-on experience developing and managing asset information standards, including AIRs, EIRs, and digital handover documentation. Extensive experience in BIM assurance and quality control, including audits, model reviews, and ensuring compliance with operational and project requirements. High level of competency in BIM software, including advanced skills in Autodesk Revit and Navisworks; experience with other Autodesk tools is beneficial. Experience delivering structured data outputs, including IFC and COBie, for use in asset and facilities management systems. Experience with integration of BIM with operational platforms, such as CAFM or IWMS systems, to support facilities and lifecycle asset management. Strong organisational and project delivery skills, with the ability to manage multiple tasks, priorities, and stakeholders effectively via use of trackers and log management products to streamline digital workflows. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Visio, Project, SharePoint Lists, Planner, and Power BI. Experience using or supporting Common Data Environments (CDEs) to ensure secure, collaborative, and consistent information management. Team leadership and mentoring experience, particularly in managing BIM professionals and supporting digital capability development. Stakeholder engagement and training delivery, promoting BIM adoption across departments and representing the organisation in external forums. Performance monitoring and innovation, using KPIs and feedback to drive continuous improvement and support digital twin development Desirable Experience Experience working with asset or facilities management functions, particularly in aligning BIM outputs with operational needs. Capable of problem solving and process management, including the development and implementation of digital workflows. Familiarity with multiple digital document sharing platforms and their integration with BIM and CDE environments. Ability to coordinate with third-party BIM and digital consultants, ensuring alignment with client-side standards and expectations. Demonstrated ability to multitask across projects of varying scale and complexity, while maintaining quality and compliance. Demonstrated commitment to health and safety, including the use of BIM/3D models to support Construction Design Management (CDM) and hazard mitigation. Technical Skills Autodesk Revit - Advanced proficiency for model review, coordination, and data extraction with large and complex model datasets across several disciplines Navisworks Manage - For clash detection, model aggregation, and 4D simulation. Common Data Environment (CDE) platforms - Experience with tools such as Autodesk Construction Cloud, Viewpoint, Asite, or Bentley ProjectWise. IFC and COBie standards - Ability to manage and validate structured data exports for asset handover and FM integration. Microsoft Office Suite - Strong skills in Excel, Word, PowerPoint, Visio, and Project for documentation, reporting, and planning. SharePoint Lists, Planner, and Power BI - For task tracking, collaboration, and data visualization/reporting. BIM authoring and coordination tools - Familiarity with AutoCAD, BIM 360, and Navisworks. Data validation and scripting tools - Basic understanding of Dynamo for Revit (desirable) to automate tasks and enhance model intelligence. CAFM/IWMS integration - Understanding of how BIM data connects with CAFM/IWMS platforms. Model checking and validation tools - Experience with tools like Solibri is advantageous. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on . We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustm JBRP1_UKTJ
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Do you want to be part of a global leader in paints and coatings? Our clients headquartered in Amsterdam, operates in over 150 countries and employs around 35,000 people worldwide. We specialise in decorative paints and performance coatings, with iconic brands like Dulux , Sikkens , and International . Committed to sustainability and innovation through our Planet Possible strategy, we're shaping a greener future while protecting and beautifying surfaces across the globe. Job Title: Training Administrator Location: Felling Hours: Monday to Friday 8.30am to 4.40pm Pay: 27500 to 30,000 About the Role We have a fantastic opportunity to join our highly flexible and skilled team at an international manufacturing plant in Felling. As a Training & Systems Administrator, you'll play a vital role in ensuring the administration, governance and continuous improvement of site training systems and procedural control processes (paper and electronic). The role ensures the site remains permanently inspection-ready by maintaining accurate, compliant and auditable records aligned with ISO, regulatory and internal standards. The position acts as the central point of ownership for learning administration, document control, and procedural governance systems, supporting operational excellence and compliance assurance. Key Responsibilities Responsible for: Own and administer the site training matrix and training governance process. Maintain and update learner records across electronic and paper-based systems. Administer the Learner Management System (ideally SuccessFactors or equivalent). Coordinate training bookings, certifications, renewals and competency tracking. Monitor training completion rates and escalate gaps. Support training effectiveness measurement and evaluation processes. Produce training compliance reports for site leadership. Maintain version control and governance of SOPs, work instructions and procedures. Ensure controlled distribution of documents across the site. Gather, analyse and present training and compliance data. Produce reports suitable for supervisors, managers and senior leadership. Support KPI tracking for training completion, procedural compliance and audit findings. Develop dashboards or trackers using Microsoft tools where required. Act as system owner for training and procedural platforms. Identify improvement opportunities in workflows and record management. Ensure data integrity, consistency and accuracy. Support digitalisation and process automation initiatives where applicable. Demonstrate a strong understanding of the business and its operations. Benefits 25 days holiday + Bank Holidays Pension scheme Accessible via public transport On-site parking and facilities Pension scheme Ready to make your mark? Apply today and help us shape the future of paints and coatings!
Mar 03, 2026
Seasonal
Do you want to be part of a global leader in paints and coatings? Our clients headquartered in Amsterdam, operates in over 150 countries and employs around 35,000 people worldwide. We specialise in decorative paints and performance coatings, with iconic brands like Dulux , Sikkens , and International . Committed to sustainability and innovation through our Planet Possible strategy, we're shaping a greener future while protecting and beautifying surfaces across the globe. Job Title: Training Administrator Location: Felling Hours: Monday to Friday 8.30am to 4.40pm Pay: 27500 to 30,000 About the Role We have a fantastic opportunity to join our highly flexible and skilled team at an international manufacturing plant in Felling. As a Training & Systems Administrator, you'll play a vital role in ensuring the administration, governance and continuous improvement of site training systems and procedural control processes (paper and electronic). The role ensures the site remains permanently inspection-ready by maintaining accurate, compliant and auditable records aligned with ISO, regulatory and internal standards. The position acts as the central point of ownership for learning administration, document control, and procedural governance systems, supporting operational excellence and compliance assurance. Key Responsibilities Responsible for: Own and administer the site training matrix and training governance process. Maintain and update learner records across electronic and paper-based systems. Administer the Learner Management System (ideally SuccessFactors or equivalent). Coordinate training bookings, certifications, renewals and competency tracking. Monitor training completion rates and escalate gaps. Support training effectiveness measurement and evaluation processes. Produce training compliance reports for site leadership. Maintain version control and governance of SOPs, work instructions and procedures. Ensure controlled distribution of documents across the site. Gather, analyse and present training and compliance data. Produce reports suitable for supervisors, managers and senior leadership. Support KPI tracking for training completion, procedural compliance and audit findings. Develop dashboards or trackers using Microsoft tools where required. Act as system owner for training and procedural platforms. Identify improvement opportunities in workflows and record management. Ensure data integrity, consistency and accuracy. Support digitalisation and process automation initiatives where applicable. Demonstrate a strong understanding of the business and its operations. Benefits 25 days holiday + Bank Holidays Pension scheme Accessible via public transport On-site parking and facilities Pension scheme Ready to make your mark? Apply today and help us shape the future of paints and coatings!
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why M ller? Milk flows through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Health, Safety & Environmental Manager (Food Manufacturing) Manchester Monday to Friday 40 hours per week Competitive salary + Company car or allowance We are recruiting an experienced Health, Safety & Environmental Manager to support a high performing food manufacturing site. This role requires someone with proven experience in food production environments who can provide hands on safety leadership, strong shop floor engagement and practical HSE expertise. About the Role As the HSE Manager, you will lead all Health, Safety and Environmental activities across a busy food manufacturing operation. This is a visible, frontline position where you will work closely with production, engineering, hygiene and technical teams to maintain a safe, compliant and engaged workplace. You will focus on day to day safety delivery, behavioural engagement and continuous improvement initiatives that support both legal compliance and operational excellence. Key Responsibilities Lead and coordinate Health, Safety and Environmental activities across the site Maintain a strong presence on the factory floor, engaging with operators and shift teams Deliver and maintain risk assessments, safe systems of work and machinery safety checks Conduct accident and incident investigations and support root cause analysis Ensure compliance with COSHH, PUWER, RIDDOR and industry-specific safety requirements Support site certifications including ISO 45001 and ISO 14001 Deliver safety briefings, toolbox talks and HSE training Collaborate with Food Safety, Technical, Engineering and Operations teams Identify trends, analyse safety data and drive continuous improvement actions Promote a proactive, open and positive safety culture What We're Looking For Essential Experience Previous Health & Safety experience within a food manufacturing, FMCG food or related environment Strong track record of frontline engagement on the production floor Practical experience with accident investigation, risk assessments and day to day HSE delivery Understanding of food manufacturing operations, including hygiene zones, allergens and fast moving machinery Qualifications NEBOSH Diploma or equivalent IOSH membership An environmental qualification such as AIEMA H&S auditing / training qualification Key Attributes Hands-on, people-focused leadership style Able to influence and communicate effectively at all levels Confident working in a fast-paced FMCG environment Strong organisational and problem-solving skills What's in it for you? Competitive salary package. Company car or car allowance - your choice. Opportunities for career progression within a high-profile role. Be part of a business committed to safety, sustainability, and operational excellence. Up to 15% annual bonus 4 x Life Assurance policy Private Medical Insurance to cover you plus one other 25 days holiday, plus bank holidays (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme (matched up to 8%) Exclusive access to M ller Rewards, offering a variety of online and in-store discounts Ready to bring your food industry experience and frontline H&S leadership to a team that values real impact? Apply today and help us deliver a safer, stronger, more engaged workplace.
Mar 03, 2026
Full time
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why M ller? Milk flows through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Health, Safety & Environmental Manager (Food Manufacturing) Manchester Monday to Friday 40 hours per week Competitive salary + Company car or allowance We are recruiting an experienced Health, Safety & Environmental Manager to support a high performing food manufacturing site. This role requires someone with proven experience in food production environments who can provide hands on safety leadership, strong shop floor engagement and practical HSE expertise. About the Role As the HSE Manager, you will lead all Health, Safety and Environmental activities across a busy food manufacturing operation. This is a visible, frontline position where you will work closely with production, engineering, hygiene and technical teams to maintain a safe, compliant and engaged workplace. You will focus on day to day safety delivery, behavioural engagement and continuous improvement initiatives that support both legal compliance and operational excellence. Key Responsibilities Lead and coordinate Health, Safety and Environmental activities across the site Maintain a strong presence on the factory floor, engaging with operators and shift teams Deliver and maintain risk assessments, safe systems of work and machinery safety checks Conduct accident and incident investigations and support root cause analysis Ensure compliance with COSHH, PUWER, RIDDOR and industry-specific safety requirements Support site certifications including ISO 45001 and ISO 14001 Deliver safety briefings, toolbox talks and HSE training Collaborate with Food Safety, Technical, Engineering and Operations teams Identify trends, analyse safety data and drive continuous improvement actions Promote a proactive, open and positive safety culture What We're Looking For Essential Experience Previous Health & Safety experience within a food manufacturing, FMCG food or related environment Strong track record of frontline engagement on the production floor Practical experience with accident investigation, risk assessments and day to day HSE delivery Understanding of food manufacturing operations, including hygiene zones, allergens and fast moving machinery Qualifications NEBOSH Diploma or equivalent IOSH membership An environmental qualification such as AIEMA H&S auditing / training qualification Key Attributes Hands-on, people-focused leadership style Able to influence and communicate effectively at all levels Confident working in a fast-paced FMCG environment Strong organisational and problem-solving skills What's in it for you? Competitive salary package. Company car or car allowance - your choice. Opportunities for career progression within a high-profile role. Be part of a business committed to safety, sustainability, and operational excellence. Up to 15% annual bonus 4 x Life Assurance policy Private Medical Insurance to cover you plus one other 25 days holiday, plus bank holidays (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme (matched up to 8%) Exclusive access to M ller Rewards, offering a variety of online and in-store discounts Ready to bring your food industry experience and frontline H&S leadership to a team that values real impact? Apply today and help us deliver a safer, stronger, more engaged workplace.
Senior Security Advisor Location Egham Salary £43k-£45k The Opportunity An exciting opportunity has arisen to join a leading corporate security group who proudly holding NSI Gold and SIA ACS accreditations, along with compliance to ISO 9001 and key British Standards (BS 7499, 10800, 7984-1/3) Their services include keyholding, alarm response, mobile patrols, unlock/lock routines, static guarding, and control room operations. What You ll Be Doing Their long-standing external security consultant moves on, they are now seeking a dedicated in-house Senior Security Adviser to oversee their security operations with a particular focus on operations, compliance and billing. Overseeing mobile security services, manned guarding, and control room operations Be part of the out of hours duty management roster. Be responsible for team management, support team development, service provider management, workload planning, monitoring and quality assurance Drive proactive, positive change Create and update company systems, processes. policies and procedures About You This senior role is ideal for an experienced professional from the security industry who brings a strong understanding of codes of practice, compliance standards, and operational excellence. Hold a valid and active SIA licence (SG, DS, or CP); a CCTV licence is also advantageous Possess a full UK manual driving licence Have a minimum of 3 years experience as a proactive, hands-on Operational Security Manager Demonstrate proven leadership experience, Be capable of reviewing and assessing service agreements, including those from third-party security providers for labour provision. Be experienced in driving proactive, positive change within a security operations environment Have a track record of creating and updating company systems, processes. policies and procedures Possess in-depth knowledge of ISO 9001, SIA ACS, and relevant British Standards (BS 7499, 10800, 7984-1/3) Be highly organised, with strong experience in planning, implementation, and operational execution Have solid experience with mobile security services, manned guarding, and control room operations Communicate effectively, both in writing and verbally, with excellent interpersonal skills Be proficient in Microsoft Office (Outlook, Word, Excel) and familiar with staff rostering systems Demonstrate a high level of attention to detail, with the ability to manage deadlines and work well under pressure Exhibit strong leadership capabilities, with the ability to inspire and support team development Be proactive, flexible, enthusiastic, and open to ongoing learning and development Be available to ensure contract compliance Be available to cover out-of-hours duty management responsibilities as rostered The ideal candidate would need to live within 40 minutes travelling time of Egham. This relates to the need to react to emergency call outs at short notice and out of hours. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Mar 03, 2026
Full time
Senior Security Advisor Location Egham Salary £43k-£45k The Opportunity An exciting opportunity has arisen to join a leading corporate security group who proudly holding NSI Gold and SIA ACS accreditations, along with compliance to ISO 9001 and key British Standards (BS 7499, 10800, 7984-1/3) Their services include keyholding, alarm response, mobile patrols, unlock/lock routines, static guarding, and control room operations. What You ll Be Doing Their long-standing external security consultant moves on, they are now seeking a dedicated in-house Senior Security Adviser to oversee their security operations with a particular focus on operations, compliance and billing. Overseeing mobile security services, manned guarding, and control room operations Be part of the out of hours duty management roster. Be responsible for team management, support team development, service provider management, workload planning, monitoring and quality assurance Drive proactive, positive change Create and update company systems, processes. policies and procedures About You This senior role is ideal for an experienced professional from the security industry who brings a strong understanding of codes of practice, compliance standards, and operational excellence. Hold a valid and active SIA licence (SG, DS, or CP); a CCTV licence is also advantageous Possess a full UK manual driving licence Have a minimum of 3 years experience as a proactive, hands-on Operational Security Manager Demonstrate proven leadership experience, Be capable of reviewing and assessing service agreements, including those from third-party security providers for labour provision. Be experienced in driving proactive, positive change within a security operations environment Have a track record of creating and updating company systems, processes. policies and procedures Possess in-depth knowledge of ISO 9001, SIA ACS, and relevant British Standards (BS 7499, 10800, 7984-1/3) Be highly organised, with strong experience in planning, implementation, and operational execution Have solid experience with mobile security services, manned guarding, and control room operations Communicate effectively, both in writing and verbally, with excellent interpersonal skills Be proficient in Microsoft Office (Outlook, Word, Excel) and familiar with staff rostering systems Demonstrate a high level of attention to detail, with the ability to manage deadlines and work well under pressure Exhibit strong leadership capabilities, with the ability to inspire and support team development Be proactive, flexible, enthusiastic, and open to ongoing learning and development Be available to ensure contract compliance Be available to cover out-of-hours duty management responsibilities as rostered The ideal candidate would need to live within 40 minutes travelling time of Egham. This relates to the need to react to emergency call outs at short notice and out of hours. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
This is a very successful, profitable and stable business, operating in a niche facilities market. We're looking for commercially driven, data-led leaders who thrive in fast-paced, outdoor operational environments? This field-based leadership role puts you at the centre of operational delivery, team performance, commercial management and service excellence click apply for full job details
Mar 03, 2026
Full time
This is a very successful, profitable and stable business, operating in a niche facilities market. We're looking for commercially driven, data-led leaders who thrive in fast-paced, outdoor operational environments? This field-based leadership role puts you at the centre of operational delivery, team performance, commercial management and service excellence click apply for full job details
Asbestos Quality Manager Essex Salary up to 52,000 Are you an experienced Asbestos Quality Manager ready to take ownership of standards, compliance and technical excellence across a growing operation in Essex? This is a senior opportunity for an Asbestos Quality Manager who wants real influence over auditing, training and continuous improvement, not just a title. A well established environmental consultancy with a strong presence across Essex and the wider South East is looking to appoint an Asbestos Quality Manager to oversee quality systems, technical compliance and best practice across its asbestos division. The business has a solid reputation in the region, long term commercial contracts and a leadership team that understands the importance of doing things properly. The Role As Asbestos Quality Manager, you will act as the technical lead for asbestos surveying and analytical services across Essex. You will ensure all work meets UKAS standards and HSE guidance, while supporting surveyors and analysts with mentoring and practical advice. Key Responsibilities Oversee and maintain the company's quality management systems in line with ISO 17020 and ISO 17025 Plan and conduct internal audits across sites in Essex and surrounding areas Provide technical support to surveyors and analysts on complex projects Lead on non conformances, corrective actions and continuous improvement Deliver toolbox talks and refresher training to maintain high technical standards Act as the main point of contact during external audits About You Strong background in asbestos surveying and or analytical work Comprehensive knowledge of UKAS requirements and HSG guidance Previous experience in a senior technical or quality focused role BOHS qualifications such as P402, P403, P404, with additional modules advantageous Confident communicator, comfortable challenging processes and driving improvement RSPH Level 4 or the CoCa is mandatory Why Join 52,000 salary Senior level responsibility within a respected Essex based consultancy Clear influence over quality strategy and operational standards Supportive leadership team and stable, long term contracts This Asbestos Quality Manager role offers genuine scope to shape standards and make a measurable impact across the Essex region. Apply now or contact our team for an informal chat about this Asbestos Quality Manager opportunity in Essex.
Mar 03, 2026
Full time
Asbestos Quality Manager Essex Salary up to 52,000 Are you an experienced Asbestos Quality Manager ready to take ownership of standards, compliance and technical excellence across a growing operation in Essex? This is a senior opportunity for an Asbestos Quality Manager who wants real influence over auditing, training and continuous improvement, not just a title. A well established environmental consultancy with a strong presence across Essex and the wider South East is looking to appoint an Asbestos Quality Manager to oversee quality systems, technical compliance and best practice across its asbestos division. The business has a solid reputation in the region, long term commercial contracts and a leadership team that understands the importance of doing things properly. The Role As Asbestos Quality Manager, you will act as the technical lead for asbestos surveying and analytical services across Essex. You will ensure all work meets UKAS standards and HSE guidance, while supporting surveyors and analysts with mentoring and practical advice. Key Responsibilities Oversee and maintain the company's quality management systems in line with ISO 17020 and ISO 17025 Plan and conduct internal audits across sites in Essex and surrounding areas Provide technical support to surveyors and analysts on complex projects Lead on non conformances, corrective actions and continuous improvement Deliver toolbox talks and refresher training to maintain high technical standards Act as the main point of contact during external audits About You Strong background in asbestos surveying and or analytical work Comprehensive knowledge of UKAS requirements and HSG guidance Previous experience in a senior technical or quality focused role BOHS qualifications such as P402, P403, P404, with additional modules advantageous Confident communicator, comfortable challenging processes and driving improvement RSPH Level 4 or the CoCa is mandatory Why Join 52,000 salary Senior level responsibility within a respected Essex based consultancy Clear influence over quality strategy and operational standards Supportive leadership team and stable, long term contracts This Asbestos Quality Manager role offers genuine scope to shape standards and make a measurable impact across the Essex region. Apply now or contact our team for an informal chat about this Asbestos Quality Manager opportunity in Essex.
Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Mar 03, 2026
Full time
Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Technical Services Manager - Manchester - retail sector - contract opportunity Our client is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. They deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Due to a new contract, they now need a Technical Services Manager to be based in Manchester on a single site with a large retail client. Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and plant performance. You will be working Monday to Friday, 08:00 to 17:00, 40 hours per week. Main Duties: Leading a team of 25 to deliver a best in class customer focussed engineering service. Provide technical advice to the client and support for the team. Manage the PPM, Reactive and Projects on a major retail site. Leading account engineering team and all associated subcontracted elements including the training all the staff in new methodologies and ways of working. Ensure the team operate under the permit procedure and approval. Understanding risk and fill any competency gaps within the site standards. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Responsible for the technical development of all staff, which will include appraisals and objective reviews. Manage budgets within the engineering workstream Auditing to provide assurance of compliance Requirements : HNC level in Electrical/Mechanical or Building Services Engineering or recognised equivalent; possess experience of delivering project and CAPEX works A proven track record of delivery within the M&E industry Experience in a similar role Leadership experience combined with good Mechanical and Electrical technical knowledge Lean 6 Sigma and Agile experience to challenge ways of working to optimise value-adding activity within the team (Desirable) Extensive operational leadership experience Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives Inspirational people leader with experience of managing large teams What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 03, 2026
Seasonal
Technical Services Manager - Manchester - retail sector - contract opportunity Our client is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. They deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Due to a new contract, they now need a Technical Services Manager to be based in Manchester on a single site with a large retail client. Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and plant performance. You will be working Monday to Friday, 08:00 to 17:00, 40 hours per week. Main Duties: Leading a team of 25 to deliver a best in class customer focussed engineering service. Provide technical advice to the client and support for the team. Manage the PPM, Reactive and Projects on a major retail site. Leading account engineering team and all associated subcontracted elements including the training all the staff in new methodologies and ways of working. Ensure the team operate under the permit procedure and approval. Understanding risk and fill any competency gaps within the site standards. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Responsible for the technical development of all staff, which will include appraisals and objective reviews. Manage budgets within the engineering workstream Auditing to provide assurance of compliance Requirements : HNC level in Electrical/Mechanical or Building Services Engineering or recognised equivalent; possess experience of delivering project and CAPEX works A proven track record of delivery within the M&E industry Experience in a similar role Leadership experience combined with good Mechanical and Electrical technical knowledge Lean 6 Sigma and Agile experience to challenge ways of working to optimise value-adding activity within the team (Desirable) Extensive operational leadership experience Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives Inspirational people leader with experience of managing large teams What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Cluster Manager (Logistics Recruitment) Wishaw / Motherwell (Scotland & Northern Ireland coverage) £35,000 £37,000 / Performance Bonus / Company Car & Fuel Card 40 hours per week (flexibility and travel required) Join a Market-Leading Recruitment Business Pertemps Network Group one of the UKs largest and most respected recruitment organisations and consistently recognised as a Times Top 100 employer is seeking an exceptional Cluster Manager to lead a high-profile, multi-site operation. This is a rare opportunity to take ownership of a £30m revenue contract, supplying high volumes of temporary drivers (LGV 1 / HGV 1 / 7.5 Tonne) to a major blue-chip client across Scotland and Northern Ireland. If you are commercially driven, operationally sharp, and passionate about leading high-performing teams, this role offers genuine impact, autonomy, and career progression. The Opportunity As Cluster Manager, you will: Lead and develop an on-site team. Take full accountability for regional performance and profitability. Build strong, strategic client partnerships. Deliver exceptional service aligned to SLA and contractual commitments. Drive recruitment, retention, and operational excellence across all locations. This role demands a confident decision-maker with experience in high-volume, on-site recruitment environments. Logistics recruitment experience is advantageous, but strong operational leadership from similar sectors will be considered. What You will Be Responsible For Strategic & Commercial Leadership Develop and execute regional strategic plans. Ensure peak workforce planning (8+ weeks ahead of uplift) Analyse profitability and implement corrective action plans. Maintain strict budget control and cost management. Deliver 100% compliance audit standards. Client Relationship Management Build true partnership-level relationships. Lead monthly client review meetings. Act as senior escalation point. Maintain exceptional communication standards. Operational Excellence Ensure full contractual fulfilment against SLA. Drive recruitment and retention strategy based on market insight. Lead peak planning and operational preparation. Embed best practice across all sites. Maintain payroll, invoicing, and credit control accuracy. Leadership & Development Create and implement development plans for all staff. Provide senior HR escalation support. Champion new initiatives and continuous improvement Demonstrate visible, inspirational leadership at all times. What We are Looking For You will bring: Proven experience managing high-volume, on-site recruitment operations. Strong commercial awareness and financial control A track record of delivering against demanding KPIs. Exceptional stakeholder management skills Confidence in making strategic decisions. Calm, resilient leadership in complex environments. A proactive, solutions-focused mindset What is in It for You? Competitive salary (£35,000£37,000) Performance-based bonus scheme Company car & fuel card Flexible working High-profile, £30m account responsibility Genuine career progression within a leading recruitment business Opportunity to shape and influence regional strategy. Ready to Lead at Scale? If you are a results-driven leader who thrives in fast-paced, high-accountability environments and wants to play a pivotal role in delivering operational excellence, we want to hear from you. Join Pertemps Network Group and help shape the future of strategic workforce delivery. Closing Date Friday 6th March 2026 JBRP1_UKTJ
Mar 03, 2026
Full time
Cluster Manager (Logistics Recruitment) Wishaw / Motherwell (Scotland & Northern Ireland coverage) £35,000 £37,000 / Performance Bonus / Company Car & Fuel Card 40 hours per week (flexibility and travel required) Join a Market-Leading Recruitment Business Pertemps Network Group one of the UKs largest and most respected recruitment organisations and consistently recognised as a Times Top 100 employer is seeking an exceptional Cluster Manager to lead a high-profile, multi-site operation. This is a rare opportunity to take ownership of a £30m revenue contract, supplying high volumes of temporary drivers (LGV 1 / HGV 1 / 7.5 Tonne) to a major blue-chip client across Scotland and Northern Ireland. If you are commercially driven, operationally sharp, and passionate about leading high-performing teams, this role offers genuine impact, autonomy, and career progression. The Opportunity As Cluster Manager, you will: Lead and develop an on-site team. Take full accountability for regional performance and profitability. Build strong, strategic client partnerships. Deliver exceptional service aligned to SLA and contractual commitments. Drive recruitment, retention, and operational excellence across all locations. This role demands a confident decision-maker with experience in high-volume, on-site recruitment environments. Logistics recruitment experience is advantageous, but strong operational leadership from similar sectors will be considered. What You will Be Responsible For Strategic & Commercial Leadership Develop and execute regional strategic plans. Ensure peak workforce planning (8+ weeks ahead of uplift) Analyse profitability and implement corrective action plans. Maintain strict budget control and cost management. Deliver 100% compliance audit standards. Client Relationship Management Build true partnership-level relationships. Lead monthly client review meetings. Act as senior escalation point. Maintain exceptional communication standards. Operational Excellence Ensure full contractual fulfilment against SLA. Drive recruitment and retention strategy based on market insight. Lead peak planning and operational preparation. Embed best practice across all sites. Maintain payroll, invoicing, and credit control accuracy. Leadership & Development Create and implement development plans for all staff. Provide senior HR escalation support. Champion new initiatives and continuous improvement Demonstrate visible, inspirational leadership at all times. What We are Looking For You will bring: Proven experience managing high-volume, on-site recruitment operations. Strong commercial awareness and financial control A track record of delivering against demanding KPIs. Exceptional stakeholder management skills Confidence in making strategic decisions. Calm, resilient leadership in complex environments. A proactive, solutions-focused mindset What is in It for You? Competitive salary (£35,000£37,000) Performance-based bonus scheme Company car & fuel card Flexible working High-profile, £30m account responsibility Genuine career progression within a leading recruitment business Opportunity to shape and influence regional strategy. Ready to Lead at Scale? If you are a results-driven leader who thrives in fast-paced, high-accountability environments and wants to play a pivotal role in delivering operational excellence, we want to hear from you. Join Pertemps Network Group and help shape the future of strategic workforce delivery. Closing Date Friday 6th March 2026 JBRP1_UKTJ
Senior Human Data Operations Partner, Research United Kingdom Team: Human Data Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human generated data that truly differentiates products and models. The role As a Senior Human Data Operations Partner (Research), you will own the operational success of complex and high value research customer projects, while also helping shape the long term capability of Prolific's Research participant supply. This role combines hands on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence. Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross functionally to build scalable solutions. Success in this role means improving time to data, fill rates, and customer outcomes - while strengthening the long term foundations of Prolific's Research vertical. What you'll be doing in the role Serve as a key resource for client specific Research customer teams, acting as the primary point of contact for participant related operations. Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables. Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards. Develop detailed project plans, workflows, and enablement materials to support efficient delivery. Maintain Prolific's participant pools as high quality, diverse, and optimised to meet customer demands. Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. Monitor participant engagement and quality metrics, using insights to drive improvements. Contribute to upskilling programmes and certification processes for participants involved in complex Research tasks. Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives. Collaborate with product managers to transform manual processes into scalable, technology driven solutions. Act as a conduit between delivery teams and operational functions to ensure seamless project execution. Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption. Develop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities. Contribute to roadmap discussions related to Research supply strategy and long term vertical growth. What you'll bring to the role Experience in operations, ideally in marketplace or platform environments. Demonstrated ability to manage multiple projects and meet deadlines in a fast paced environment. Strong project management skills, with attention to detail and operational execution. Experience in implementing and optimising processes to improve efficiency and scalability. Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot. Exceptional communication and documentation skills, with a track record of stakeholder enablement. Confidence with data analysis and operational metrics to support decision making and continuous improvement. Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig economy platforms. Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain specific task curation. Understanding of Prolific's platform and its role in delivering high quality human data for AI research. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation-one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture. By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Mar 03, 2026
Full time
Senior Human Data Operations Partner, Research United Kingdom Team: Human Data Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human generated data that truly differentiates products and models. The role As a Senior Human Data Operations Partner (Research), you will own the operational success of complex and high value research customer projects, while also helping shape the long term capability of Prolific's Research participant supply. This role combines hands on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence. Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross functionally to build scalable solutions. Success in this role means improving time to data, fill rates, and customer outcomes - while strengthening the long term foundations of Prolific's Research vertical. What you'll be doing in the role Serve as a key resource for client specific Research customer teams, acting as the primary point of contact for participant related operations. Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables. Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards. Develop detailed project plans, workflows, and enablement materials to support efficient delivery. Maintain Prolific's participant pools as high quality, diverse, and optimised to meet customer demands. Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. Monitor participant engagement and quality metrics, using insights to drive improvements. Contribute to upskilling programmes and certification processes for participants involved in complex Research tasks. Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives. Collaborate with product managers to transform manual processes into scalable, technology driven solutions. Act as a conduit between delivery teams and operational functions to ensure seamless project execution. Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption. Develop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities. Contribute to roadmap discussions related to Research supply strategy and long term vertical growth. What you'll bring to the role Experience in operations, ideally in marketplace or platform environments. Demonstrated ability to manage multiple projects and meet deadlines in a fast paced environment. Strong project management skills, with attention to detail and operational execution. Experience in implementing and optimising processes to improve efficiency and scalability. Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot. Exceptional communication and documentation skills, with a track record of stakeholder enablement. Confidence with data analysis and operational metrics to support decision making and continuous improvement. Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig economy platforms. Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain specific task curation. Understanding of Prolific's platform and its role in delivering high quality human data for AI research. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation-one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture. By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
