Job Description: Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and EU LOCATION: Belfast TYPE: Full time onsite WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working This is a critical technical role within our newly established Digital team in Belfast, instrumental in ensuring end to end stability and performance of our Digital Finance Solution with a primary focus on ERP (SAP) solution You'll be the on-site digital representative for the digital finance solutions providing a vital link between our local Belfast site and the central ERP Centre of Excellence (CoE) for all these subjects. Initially, you'll be heavily involved in the 2-3 year transition period, during which the business will be using existing Digital Solutions and Services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's Digital Team as they implement a new SAP S/4HANA system. Critically, you'll need to strategically influence and participate in this S/4HANA implementation ensuring it is configured in a way that facilitates an easier migration to a future SAP solution owned directly by us (ERP CoE). This means looking beyond the immediate transition, understanding the bigger picture, and supporting decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our current Digital Finance Solution (primarily SAP) environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep SAP expertise (but not limited to), support key projects and activities, and contribute strategically to the success of our manufacturing ramp-up in a dynamic environment undergoing significant transformation. HOW YOU WILL CONTRIBUTE TO THE TEAM 1. Ensure the transition period from an overall Digital Finance perspective ( 2 to 3 years) Actively engage with the current supplier s S/4 Hana implementation team to understand the solution for finance and be the local point of contact for the ERP CoE Digital Finance team to influence decisions or future evolutions (in collaboration with the ERP CoE Digital Finance team) to ease the future integration in the Digital Finance central solutions. Ensure services delivered from existing suppliers are in line with the current contracts to secure the day to day activities. (bugs / defects resolution as per TSA) Anticipate, Advice & Secure on potential mandatory small evolutions / change requests of the As-Is solutions with the existing suppliers being and remaining compliant / efficient. Develop deep understanding of the As-Is solutions (end to end) with processes associated to ease the transition to the Digital Finance central solutions. Be the focal point between Belfast local teams and the central SAP ERP CoE (Finance), ensuring effective communication and alignment on Finance solutions. Support the central team for the end state strategy ensuring completeness and accuracy. 2. Be the local focal point for the end state strategy definition & deployment Have a key role in the project for the deployment of the Airbus Digital Finance Central solutions to advice and support the project leader. Ensure a smooth transition on all aspects ensuring effectiveness of the Belfast integration 3. Be the local focal point to secure efficiency and reliability After the integration, remain the single point of contact and the relay of Digital Finance central team for overall Belfast finance solutions securing day to day activities and anticipating future evolutions for efficiency or for legal requirements. ABOUT YOU Proven experience ideally within a large-scale Digital transformation context. Strong understanding of Finance processes and their integration within an ERP environment (e.g., SAP FI, CO, PS, QM, S/4HANA) in a manufacturing or industrial context. Additional experiences in operations / logistics with Finance integration is desired. Experience in post-merger integration or transition projects, especially in multi-system environments (desired). Experience in Transition Service Agreements (TSA) and their operational implication (desired). Experience with quality management systems and performance monitoring frameworks. Demonstrated ability in risk management and operational excellence. Experience in managing external suppliers deliverables. Excellent analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. Ability to work effectively with multi-functional teams and adapt to a fast-paced environment. Knowledge of new concepts and technologies such as Finance Automation, Analytics is a plus. A proactive mindset with a strong drive for results and continuous improvement. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Oct 22, 2025
Full time
Job Description: Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and EU LOCATION: Belfast TYPE: Full time onsite WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working This is a critical technical role within our newly established Digital team in Belfast, instrumental in ensuring end to end stability and performance of our Digital Finance Solution with a primary focus on ERP (SAP) solution You'll be the on-site digital representative for the digital finance solutions providing a vital link between our local Belfast site and the central ERP Centre of Excellence (CoE) for all these subjects. Initially, you'll be heavily involved in the 2-3 year transition period, during which the business will be using existing Digital Solutions and Services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's Digital Team as they implement a new SAP S/4HANA system. Critically, you'll need to strategically influence and participate in this S/4HANA implementation ensuring it is configured in a way that facilitates an easier migration to a future SAP solution owned directly by us (ERP CoE). This means looking beyond the immediate transition, understanding the bigger picture, and supporting decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our current Digital Finance Solution (primarily SAP) environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep SAP expertise (but not limited to), support key projects and activities, and contribute strategically to the success of our manufacturing ramp-up in a dynamic environment undergoing significant transformation. HOW YOU WILL CONTRIBUTE TO THE TEAM 1. Ensure the transition period from an overall Digital Finance perspective ( 2 to 3 years) Actively engage with the current supplier s S/4 Hana implementation team to understand the solution for finance and be the local point of contact for the ERP CoE Digital Finance team to influence decisions or future evolutions (in collaboration with the ERP CoE Digital Finance team) to ease the future integration in the Digital Finance central solutions. Ensure services delivered from existing suppliers are in line with the current contracts to secure the day to day activities. (bugs / defects resolution as per TSA) Anticipate, Advice & Secure on potential mandatory small evolutions / change requests of the As-Is solutions with the existing suppliers being and remaining compliant / efficient. Develop deep understanding of the As-Is solutions (end to end) with processes associated to ease the transition to the Digital Finance central solutions. Be the focal point between Belfast local teams and the central SAP ERP CoE (Finance), ensuring effective communication and alignment on Finance solutions. Support the central team for the end state strategy ensuring completeness and accuracy. 2. Be the local focal point for the end state strategy definition & deployment Have a key role in the project for the deployment of the Airbus Digital Finance Central solutions to advice and support the project leader. Ensure a smooth transition on all aspects ensuring effectiveness of the Belfast integration 3. Be the local focal point to secure efficiency and reliability After the integration, remain the single point of contact and the relay of Digital Finance central team for overall Belfast finance solutions securing day to day activities and anticipating future evolutions for efficiency or for legal requirements. ABOUT YOU Proven experience ideally within a large-scale Digital transformation context. Strong understanding of Finance processes and their integration within an ERP environment (e.g., SAP FI, CO, PS, QM, S/4HANA) in a manufacturing or industrial context. Additional experiences in operations / logistics with Finance integration is desired. Experience in post-merger integration or transition projects, especially in multi-system environments (desired). Experience in Transition Service Agreements (TSA) and their operational implication (desired). Experience with quality management systems and performance monitoring frameworks. Demonstrated ability in risk management and operational excellence. Experience in managing external suppliers deliverables. Excellent analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. Ability to work effectively with multi-functional teams and adapt to a fast-paced environment. Knowledge of new concepts and technologies such as Finance Automation, Analytics is a plus. A proactive mindset with a strong drive for results and continuous improvement. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
focused immediately available? Artis HR are proud to partner with our national multi-sited Manufacturing Client to support their site in the South West. who are recruiting an Interim HR Business Partner for a period of 6 months. A As an employer of choice with an enviable reputation, Customer and Colleague centricity has always been at the heart of their culture, without a doubt this reflects clearly in their continuing business success and ongoing growth. Reporting into the Senior HR Business Partner, your role will drive implementation of the HR strategy across the site. Partner with senior operational leaders to identify business led HR solutions that deliver commercial performance. Provide leadership on the people aspects of business plans and provide input on people and organisational issues. As a key member of the HR Team, you will contribute to and influence the development of the business agenda and strategy, providing challenge and consulting support. You will act as a change agent and be pivotal in driving forward the HR and business Strategy to enable a step change in performance. Areas of Responsibility Participate in the implementation of the HR agenda across businesses in the UK by delivering a business focussed HR service to the various Managers across the area of responsibility. In conjunction with Managers, implement an HR business plan which aligns with business performance objectives and is measurable in terms of cost and quality effectiveness. Build and maintain collaborative working relationships with COE's and Shared Service Centre. Build effective relationships with Unions and employee committees. Participate fully in key people related change decisions, anticipating and effectively dealing with any people issues. Play an active role in employee engagement activities. Understand local business context, issues, and challenges to provide specific advice to Business Managers. Deliver HR solutions as appropriate to enhance commercial performance. Use nationally provided HR tools, processes, and techniques to address local issues. Advise, challenge, coach, and support Managers in their role on people-related processes (e.g., performance management, personal and team development, career path implementation, resource planning and recruitment). Attend management meetings to gain understanding of the various sites' business performance and challenges, both operationally and commercially. Develop and implement people plans that support local business strategy/performance and UK HR strategy; Use the HR dashboard (Via workday or local ones) to shape and drive local action plans within People Plan i.e., to reduce absenteeism, improve local engagement, facilitate survey action plans, improve PDRs. Manage complex employee relation issues i.e., discipline, absence management, performance management, redundancies. Identify trends in IR/ER issues and work with Senior HRBP / HRD to design solutions. Partner the business around Organisational Design & Development, supporting any change programmes and identifying opportunities and areas of improvement to support organisational and people performance. Support, develop & coach local site management to enable them to manage all HR related issues; ensuring they understand the impact of these on the individual and the business, ideally resolving issues where possible informally. Provide support and guidance to the site-based HR team and assist in their professional development by developing a Personal Development Plan. Support the Operations team with the development and delivery of the Engagement and Communications plan. Identify continuous improvement opportunities across HR processes and procedures & escalate to Senior HR Business Partner Experience CIPD Qualified or Equivalent. Very strong HR Business Partnering skills. Sound up to date knowledge of employment legislation. Proven track record as a HR generalist experience fast paced and unionised environments. Strong change management, people management, re-structuring, employee relations and recruitment expertise. Strong personal impact and relationship building skills. Results driven, pragmatic, customer focused and committed to delivering HR excellence. Good project and time management skills. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Oct 22, 2025
Contractor
focused immediately available? Artis HR are proud to partner with our national multi-sited Manufacturing Client to support their site in the South West. who are recruiting an Interim HR Business Partner for a period of 6 months. A As an employer of choice with an enviable reputation, Customer and Colleague centricity has always been at the heart of their culture, without a doubt this reflects clearly in their continuing business success and ongoing growth. Reporting into the Senior HR Business Partner, your role will drive implementation of the HR strategy across the site. Partner with senior operational leaders to identify business led HR solutions that deliver commercial performance. Provide leadership on the people aspects of business plans and provide input on people and organisational issues. As a key member of the HR Team, you will contribute to and influence the development of the business agenda and strategy, providing challenge and consulting support. You will act as a change agent and be pivotal in driving forward the HR and business Strategy to enable a step change in performance. Areas of Responsibility Participate in the implementation of the HR agenda across businesses in the UK by delivering a business focussed HR service to the various Managers across the area of responsibility. In conjunction with Managers, implement an HR business plan which aligns with business performance objectives and is measurable in terms of cost and quality effectiveness. Build and maintain collaborative working relationships with COE's and Shared Service Centre. Build effective relationships with Unions and employee committees. Participate fully in key people related change decisions, anticipating and effectively dealing with any people issues. Play an active role in employee engagement activities. Understand local business context, issues, and challenges to provide specific advice to Business Managers. Deliver HR solutions as appropriate to enhance commercial performance. Use nationally provided HR tools, processes, and techniques to address local issues. Advise, challenge, coach, and support Managers in their role on people-related processes (e.g., performance management, personal and team development, career path implementation, resource planning and recruitment). Attend management meetings to gain understanding of the various sites' business performance and challenges, both operationally and commercially. Develop and implement people plans that support local business strategy/performance and UK HR strategy; Use the HR dashboard (Via workday or local ones) to shape and drive local action plans within People Plan i.e., to reduce absenteeism, improve local engagement, facilitate survey action plans, improve PDRs. Manage complex employee relation issues i.e., discipline, absence management, performance management, redundancies. Identify trends in IR/ER issues and work with Senior HRBP / HRD to design solutions. Partner the business around Organisational Design & Development, supporting any change programmes and identifying opportunities and areas of improvement to support organisational and people performance. Support, develop & coach local site management to enable them to manage all HR related issues; ensuring they understand the impact of these on the individual and the business, ideally resolving issues where possible informally. Provide support and guidance to the site-based HR team and assist in their professional development by developing a Personal Development Plan. Support the Operations team with the development and delivery of the Engagement and Communications plan. Identify continuous improvement opportunities across HR processes and procedures & escalate to Senior HR Business Partner Experience CIPD Qualified or Equivalent. Very strong HR Business Partnering skills. Sound up to date knowledge of employment legislation. Proven track record as a HR generalist experience fast paced and unionised environments. Strong change management, people management, re-structuring, employee relations and recruitment expertise. Strong personal impact and relationship building skills. Results driven, pragmatic, customer focused and committed to delivering HR excellence. Good project and time management skills. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Role: Warranty Administrator Location: Upper Heyford Employment Type: Permanent Working Shift Patterns: Monday to Friday Working Hours: 08:00am to 17:00pm (40 hours working week) Operational hours are 06:00-22:00 and hours may change subject to demand. Salary: Competitive Salary on offer About Us: Logic 360 Ltd is a leading Talent Partner to high-profile Clients in the Automotive and Logistics sectors, committed to excellence and innovation. We pride ourselves on delivering first-class services and solutions to our clients and candidates. Our team is composed of skilled professionals who thrive in dynamic and supportive environments, helping you along your professional journey. Client Information: Our client is a global logistics and automotive supply chain specialist, delivering large-scale vehicle processing and workshop services across the UK. Their operations support finished vehicle logistics, providing critical technical and administrative support to ensure vehicles are efficiently processed, repaired, and distributed. With international reach and a strong UK footprint, this is an exciting opportunity to join a business that combines stability, professionalism, and growth potential. Job Description: We are seeking a Warranty Administrator to join our client s Technical and Damage Administration team. This role is responsible for managing and processing warranty claims, ensuring compliance with internal policies, client requirements, and manufacturer standards. You will be accountable for maintaining accurate reporting, coordinating with internal departments, and supporting the operational teams to ensure claims are submitted, processed, and tracked efficiently. Key Responsibilities: Manage and coordinate all warranty claims and debts, ensuring processing within set lead times. Input warranty claims into both internal and external systems. Ensure claims are submitted in line with KPI targets. Manage displaced items, ensuring they are returned within the required time frames. Block vehicles in the system as required, depending on recall or warranty type. Liaise with internal departments to resolve warranty damage issues. Produce accurate claim submissions for authorisation. Raise job cards for Technical and Bodyshop teams, ensuring processes remain auditable. Maintain accurate logs of all claims submitted and update manual records as needed. Complete reports within deadlines and provide data to management. Ensure filing systems (manual and electronic) are accurate and compliant with 5S standards. Support ad-hoc administration duties within the Technical/Bodyshop teams. Contribute to continuous improvement of administrative processes. Health & Safety Responsibilities: Take personal responsibility for your own safety and that of others in the workplace. Apply and enforce Health & Safety, Quality, and Environmental standards. Ensure work areas are hazard-free and compliant. Report all accidents and near misses immediately. Participate in risk assessments and support the implementation of control measures. Qualifications and Experience: Proven administrative experience, ideally in a warranty, workshop, or automotive environment. Strong knowledge of Microsoft applications with in-depth Excel skills. Excellent organisational and prioritisation skills. Ability to manage multiple processes while maintaining accuracy. Previous experience of claims handling or technical administration highly advantageous. Skills & Competencies: Customer Orientation: Ability to deliver high-quality service and manage expectations. Result Orientation: Achieves results within deadlines while maintaining compliance. Planning & Organising: Prioritises workload and resources effectively. Problem Solving: Identifies risks and supports preventive or corrective action. Teamwork & Cooperation: Works collaboratively across departments. Communication: Able to adapt messaging to different audiences. Listening & Adaptability: Responds effectively to new information or changing priorities. How to Apply: If you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment Done Differently. Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Oct 22, 2025
Full time
Role: Warranty Administrator Location: Upper Heyford Employment Type: Permanent Working Shift Patterns: Monday to Friday Working Hours: 08:00am to 17:00pm (40 hours working week) Operational hours are 06:00-22:00 and hours may change subject to demand. Salary: Competitive Salary on offer About Us: Logic 360 Ltd is a leading Talent Partner to high-profile Clients in the Automotive and Logistics sectors, committed to excellence and innovation. We pride ourselves on delivering first-class services and solutions to our clients and candidates. Our team is composed of skilled professionals who thrive in dynamic and supportive environments, helping you along your professional journey. Client Information: Our client is a global logistics and automotive supply chain specialist, delivering large-scale vehicle processing and workshop services across the UK. Their operations support finished vehicle logistics, providing critical technical and administrative support to ensure vehicles are efficiently processed, repaired, and distributed. With international reach and a strong UK footprint, this is an exciting opportunity to join a business that combines stability, professionalism, and growth potential. Job Description: We are seeking a Warranty Administrator to join our client s Technical and Damage Administration team. This role is responsible for managing and processing warranty claims, ensuring compliance with internal policies, client requirements, and manufacturer standards. You will be accountable for maintaining accurate reporting, coordinating with internal departments, and supporting the operational teams to ensure claims are submitted, processed, and tracked efficiently. Key Responsibilities: Manage and coordinate all warranty claims and debts, ensuring processing within set lead times. Input warranty claims into both internal and external systems. Ensure claims are submitted in line with KPI targets. Manage displaced items, ensuring they are returned within the required time frames. Block vehicles in the system as required, depending on recall or warranty type. Liaise with internal departments to resolve warranty damage issues. Produce accurate claim submissions for authorisation. Raise job cards for Technical and Bodyshop teams, ensuring processes remain auditable. Maintain accurate logs of all claims submitted and update manual records as needed. Complete reports within deadlines and provide data to management. Ensure filing systems (manual and electronic) are accurate and compliant with 5S standards. Support ad-hoc administration duties within the Technical/Bodyshop teams. Contribute to continuous improvement of administrative processes. Health & Safety Responsibilities: Take personal responsibility for your own safety and that of others in the workplace. Apply and enforce Health & Safety, Quality, and Environmental standards. Ensure work areas are hazard-free and compliant. Report all accidents and near misses immediately. Participate in risk assessments and support the implementation of control measures. Qualifications and Experience: Proven administrative experience, ideally in a warranty, workshop, or automotive environment. Strong knowledge of Microsoft applications with in-depth Excel skills. Excellent organisational and prioritisation skills. Ability to manage multiple processes while maintaining accuracy. Previous experience of claims handling or technical administration highly advantageous. Skills & Competencies: Customer Orientation: Ability to deliver high-quality service and manage expectations. Result Orientation: Achieves results within deadlines while maintaining compliance. Planning & Organising: Prioritises workload and resources effectively. Problem Solving: Identifies risks and supports preventive or corrective action. Teamwork & Cooperation: Works collaboratively across departments. Communication: Able to adapt messaging to different audiences. Listening & Adaptability: Responds effectively to new information or changing priorities. How to Apply: If you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment Done Differently. Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Language Matters Recruitment Consultants Ltd
City, London
Our client is searching for a Spanish speaking Quality Assurance Specialist with expertise in regulations, fraud detection and investigative techniques. If you're passionate about Quality Assurance, screening processes and investigations, driving operational excellence and leading from the front then this is the role for you. The role is due to start in January 2026 and is fully remote anywhere in the UK. Key responsibilities: Analyse and understand customer communications and review business accounts for potential trends and ongoing risks Supporting other team members with QA investigative reports for further screening Conduct investigations to identify potential fraud, money laundering, finance breaches, corruptions and tax evasionse Collaborate with stakeholders to refine strategies and provide guidance to mitigate risks About you: Fluent Spanish and English Strong fraud investigations, risk prevention, quality assurance or risk analyses experience within a regulated environment Proven ability to handle complex investigation or screening processes Knowledge of the latest insights in to Financial Crime across the UK and EU is highly advantageous To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Oct 22, 2025
Full time
Our client is searching for a Spanish speaking Quality Assurance Specialist with expertise in regulations, fraud detection and investigative techniques. If you're passionate about Quality Assurance, screening processes and investigations, driving operational excellence and leading from the front then this is the role for you. The role is due to start in January 2026 and is fully remote anywhere in the UK. Key responsibilities: Analyse and understand customer communications and review business accounts for potential trends and ongoing risks Supporting other team members with QA investigative reports for further screening Conduct investigations to identify potential fraud, money laundering, finance breaches, corruptions and tax evasionse Collaborate with stakeholders to refine strategies and provide guidance to mitigate risks About you: Fluent Spanish and English Strong fraud investigations, risk prevention, quality assurance or risk analyses experience within a regulated environment Proven ability to handle complex investigation or screening processes Knowledge of the latest insights in to Financial Crime across the UK and EU is highly advantageous To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to 43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV to sai saranya. digital. com. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 22, 2025
Contractor
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to 43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV to sai saranya. digital. com. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
If this opportunity isn't quite right for you but you're exploring your next career move, we have a range of roles across the cost consultancy and quantity surveying space - please contact Abby on (phone number removed) for a confidential discussion. Your new company An established and highly regarded independent firm of Chartered Quantity Surveyors, with offices in Glasgow and Edinburgh, is seeking to appoint an Associate Director to join its senior leadership team. With over four decades of experience, the firm has built a reputation for delivering high-quality, client-focused consultancy services across a broad range of sectors, including residential, hospitality, education, retail, and conservation. Known for its technical excellence and integrity, the firm takes a proactive approach to cost management, offering strategic insight and tailored solutions throughout the project lifecycle. What sets this consultancy apart is its commitment to anticipating and managing costs rather than simply reporting them. This philosophy is embedded in its approach to cost planning, value management, cost control, and whole life costing. Consultants are supported by a comprehensive internal cost database and modern digital tools, enabling advice that is both rigorous and responsive. The firm also combines the scale and expertise of a national practice with the attentiveness and flexibility of a boutique operation, fostering long-standing client relationships built on trust and collaboration. Internally, the organisation benefits from a stable and experienced leadership team that is actively involved in both project delivery and strategic growth. It promotes a working environment that values professionalism, respect, and continuous development, with recent internal promotions reflecting a strong commitment to recognising and nurturing talent. Your new role As Associate Director, you will take on a senior leadership position within the cost consultancy function. You will be responsible for overseeing the delivery of services across a diverse and high-value portfolio, acting as a trusted advisor to clients and ensuring that consultancy outputs align with best practice and commercial objectives. The role will involve strategic client engagement, operational planning, and the mentoring of internal teams, with a focus on maintaining the firm's reputation for excellence and responsiveness. You will lead commissions across key sectors including residential development, hospitality and leisure, education, retail, and heritage conservation. These projects range in value from modest refurbishments to large-scale new builds exceeding 75 million. Your role will be central to ensuring that cost advice is not only accurate and timely but also strategically aligned with the client's broader commercial and operational goals. In addition to project leadership, you will contribute to the development of the business, supporting growth initiatives and helping to shape the future direction of the consultancy. This is a role that demands both technical competence and strategic insight, offering the opportunity to influence outcomes at both project and organisational levels. What you'll need to succeed To be considered for this opportunity, you will need to hold chartered status (MRICS) and bring a demonstrable track record in senior cost consultancy roles, ideally within a consultancy environment. You should possess strong commercial awareness, excellent communication and interpersonal skills, and a consultative approach to client engagement. The role requires a high level of strategic thinking, leadership capability, and proficiency in modern cost management platforms. You will be someone who thrives in a collaborative environment, values quality and innovation, and is committed to delivering meaningful outcomes for clients and colleagues alike. What you'll get in return This opportunity offers more than just a senior title - it provides a platform for meaningful impact within a respected and forward-thinking consultancy. You will be joining a business that values its people and invests in their development, offering a working environment that is both professionally stimulating and personally supportive.The role comes with a salary of up to 65,000, dependent on experience, and is complemented by a comprehensive benefits package. This includes flexible working arrangements, structured career development pathways, and access to a wide variety of high-profile projects across Scotland and the wider UK. You will benefit from direct exposure to strategic decision-making, client engagement at the highest level, and the opportunity to shape the future of the consultancy's cost management offering. The firm places a strong emphasis on internal progression and recognises the importance of leadership continuity. You will be working alongside experienced directors who are actively involved in both project delivery and business growth, within a culture that values collaboration, respect, and long-term career investment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 22, 2025
Full time
If this opportunity isn't quite right for you but you're exploring your next career move, we have a range of roles across the cost consultancy and quantity surveying space - please contact Abby on (phone number removed) for a confidential discussion. Your new company An established and highly regarded independent firm of Chartered Quantity Surveyors, with offices in Glasgow and Edinburgh, is seeking to appoint an Associate Director to join its senior leadership team. With over four decades of experience, the firm has built a reputation for delivering high-quality, client-focused consultancy services across a broad range of sectors, including residential, hospitality, education, retail, and conservation. Known for its technical excellence and integrity, the firm takes a proactive approach to cost management, offering strategic insight and tailored solutions throughout the project lifecycle. What sets this consultancy apart is its commitment to anticipating and managing costs rather than simply reporting them. This philosophy is embedded in its approach to cost planning, value management, cost control, and whole life costing. Consultants are supported by a comprehensive internal cost database and modern digital tools, enabling advice that is both rigorous and responsive. The firm also combines the scale and expertise of a national practice with the attentiveness and flexibility of a boutique operation, fostering long-standing client relationships built on trust and collaboration. Internally, the organisation benefits from a stable and experienced leadership team that is actively involved in both project delivery and strategic growth. It promotes a working environment that values professionalism, respect, and continuous development, with recent internal promotions reflecting a strong commitment to recognising and nurturing talent. Your new role As Associate Director, you will take on a senior leadership position within the cost consultancy function. You will be responsible for overseeing the delivery of services across a diverse and high-value portfolio, acting as a trusted advisor to clients and ensuring that consultancy outputs align with best practice and commercial objectives. The role will involve strategic client engagement, operational planning, and the mentoring of internal teams, with a focus on maintaining the firm's reputation for excellence and responsiveness. You will lead commissions across key sectors including residential development, hospitality and leisure, education, retail, and heritage conservation. These projects range in value from modest refurbishments to large-scale new builds exceeding 75 million. Your role will be central to ensuring that cost advice is not only accurate and timely but also strategically aligned with the client's broader commercial and operational goals. In addition to project leadership, you will contribute to the development of the business, supporting growth initiatives and helping to shape the future direction of the consultancy. This is a role that demands both technical competence and strategic insight, offering the opportunity to influence outcomes at both project and organisational levels. What you'll need to succeed To be considered for this opportunity, you will need to hold chartered status (MRICS) and bring a demonstrable track record in senior cost consultancy roles, ideally within a consultancy environment. You should possess strong commercial awareness, excellent communication and interpersonal skills, and a consultative approach to client engagement. The role requires a high level of strategic thinking, leadership capability, and proficiency in modern cost management platforms. You will be someone who thrives in a collaborative environment, values quality and innovation, and is committed to delivering meaningful outcomes for clients and colleagues alike. What you'll get in return This opportunity offers more than just a senior title - it provides a platform for meaningful impact within a respected and forward-thinking consultancy. You will be joining a business that values its people and invests in their development, offering a working environment that is both professionally stimulating and personally supportive.The role comes with a salary of up to 65,000, dependent on experience, and is complemented by a comprehensive benefits package. This includes flexible working arrangements, structured career development pathways, and access to a wide variety of high-profile projects across Scotland and the wider UK. You will benefit from direct exposure to strategic decision-making, client engagement at the highest level, and the opportunity to shape the future of the consultancy's cost management offering. The firm places a strong emphasis on internal progression and recognises the importance of leadership continuity. You will be working alongside experienced directors who are actively involved in both project delivery and business growth, within a culture that values collaboration, respect, and long-term career investment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you a motivated technical expert ready to take centre stage in operational excellence?We're looking for a Senior Process Specialist to be the go-to authority for our wastewater treatment sites in the East Hyde area. Base location: East Hyde (STW) Working pattern: 36 hours per week (Mon-Fri), plus an out-of-hours rota. A full UK Driving License is mandatory, with access to your transport and business-use insurance. (car allowance is provided) What you'll be doing as a Senior Process Specialist: Lead root cause investigations and drive effective resolutions to pollution incidents. Identify faults and implement proactive improvements using data and site insights. Ensure full compliance with statutory and environmental permits. Analyse flow data to boost treatment efficiency and reduce storm discharges. Collaborate on technical design queries with project delivery teams. Optimise processes to reduce costs while maintaining quality. Represent technical expertise in compliance meetings and reports. Mentor and coach operations teams, fostering technical growth and knowledge sharing. Participate in an on-call rota, providing expert advice during incidents. Drive continuous improvement initiatives and innovative process solutions. Manage data collection for regulatory reporting and stakeholder requests. To thrive in this role, the essential criteria you'll need is: Proven experience in wastewater treatment process science and engineering. A strong knowledge of environmental regulation is desirable. A BSc degree in a science or engineering discipline is highly advantageous. Strong analytical and problem-solving skills with a hands-on mindset. Excellent communicator, confident in presenting and mentoring diverse teams. Ability to work collaboratively with regulators, contractors, and internal teams. Confident with data handling, processing, and reporting, and adapting to IT systems. Commitment to safety and best practice. Avid learner with a passion for coaching and mentoring others. Superb time management skills, able to self-organise and be a true self-starter who is comfortable working on site. What's in it for you? Offering a starting salary of £46,565 per annum. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Oct 22, 2025
Full time
Are you a motivated technical expert ready to take centre stage in operational excellence?We're looking for a Senior Process Specialist to be the go-to authority for our wastewater treatment sites in the East Hyde area. Base location: East Hyde (STW) Working pattern: 36 hours per week (Mon-Fri), plus an out-of-hours rota. A full UK Driving License is mandatory, with access to your transport and business-use insurance. (car allowance is provided) What you'll be doing as a Senior Process Specialist: Lead root cause investigations and drive effective resolutions to pollution incidents. Identify faults and implement proactive improvements using data and site insights. Ensure full compliance with statutory and environmental permits. Analyse flow data to boost treatment efficiency and reduce storm discharges. Collaborate on technical design queries with project delivery teams. Optimise processes to reduce costs while maintaining quality. Represent technical expertise in compliance meetings and reports. Mentor and coach operations teams, fostering technical growth and knowledge sharing. Participate in an on-call rota, providing expert advice during incidents. Drive continuous improvement initiatives and innovative process solutions. Manage data collection for regulatory reporting and stakeholder requests. To thrive in this role, the essential criteria you'll need is: Proven experience in wastewater treatment process science and engineering. A strong knowledge of environmental regulation is desirable. A BSc degree in a science or engineering discipline is highly advantageous. Strong analytical and problem-solving skills with a hands-on mindset. Excellent communicator, confident in presenting and mentoring diverse teams. Ability to work collaboratively with regulators, contractors, and internal teams. Confident with data handling, processing, and reporting, and adapting to IT systems. Commitment to safety and best practice. Avid learner with a passion for coaching and mentoring others. Superb time management skills, able to self-organise and be a true self-starter who is comfortable working on site. What's in it for you? Offering a starting salary of £46,565 per annum. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
CBSbutler Holdings Limited trading as CBSbutler
Whitley, Wiltshire
Service Management Specialist - JSM Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint and workflow practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs).
Oct 21, 2025
Contractor
Service Management Specialist - JSM Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint and workflow practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs).
Operational Excellence Specialist Location Manchester Hybrid Working Policy Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, theres no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people click apply for full job details
Oct 21, 2025
Full time
Operational Excellence Specialist Location Manchester Hybrid Working Policy Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, theres no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people click apply for full job details
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to £43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV to sai saranya. digital. com. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 21, 2025
Full time
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to £43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV to sai saranya. digital. com. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster. £35,173.58 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Please see our website for a full job description. The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment. The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures. This role deputises for the Service Manager and/or Area Service Manager when required. The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month. What you'll bring: Essential: Minimum 3 years' experience of supporting vulnerable adults GCSEs in English and Maths (grade A-C) Health and Social Care qualification Knowledge of Safeguarding and Mental Capacity processes Experience of leading and managing a team Possess excellent leadership skills with a positive, can-do attitude Ability to demonstrate positive personal authority and maintain proactive working relationships Ability to create and maintain excellent working relationships with stakeholders Demonstrable verbal and written communication skills Experience of using Microsoft Outlook, Excel and Word Desirable: PBS qualification NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care Up to date knowledge of current social care legislation Demonstrable experience of HR processes - Probation, Capability, Disciplinary About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Oct 21, 2025
Full time
We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster. £35,173.58 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Please see our website for a full job description. The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment. The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures. This role deputises for the Service Manager and/or Area Service Manager when required. The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month. What you'll bring: Essential: Minimum 3 years' experience of supporting vulnerable adults GCSEs in English and Maths (grade A-C) Health and Social Care qualification Knowledge of Safeguarding and Mental Capacity processes Experience of leading and managing a team Possess excellent leadership skills with a positive, can-do attitude Ability to demonstrate positive personal authority and maintain proactive working relationships Ability to create and maintain excellent working relationships with stakeholders Demonstrable verbal and written communication skills Experience of using Microsoft Outlook, Excel and Word Desirable: PBS qualification NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care Up to date knowledge of current social care legislation Demonstrable experience of HR processes - Probation, Capability, Disciplinary About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Position: Bid Writer (M&E) Location: Stockport Salary: £Neg plus package Company Overview: Howells is working with a reputable Energy company that delivers renewable & heating, solutions within the public sector & for major private sector clients. The Group has over 3,000 colleagues and revenue of over £340m. Our client is a turnkey decarbonisation, energy generation and consumption reduction specialist. They value proposition delivers reduced operational costs substantial progress to achieving Net Zero Carbon, energy resilience and security to large scale end user clients. These clients own & operate large scale, multi-site facilities across commercial, industrial, Leisure & large-scale agriculture sectors. Bid Writer Key Responsibilities: Creation of high quality, compelling proposal material (text & graphics) and document production maintaining consistency of style, brand and tone Co-ordinate and liaise with clients and internal teams to support the development of and writing bespoke, high quality PQQ and ITT submissions to secure opportunities by demonstrating a clear understanding of client requirements and maximising submission scores Translate technical information into a written proposal that is clear and can be understood by both technical and non-technical audiences Clearly communicate the key benefits of our tender response through the development of compelling proposals and presentations Produce case studies and gather additional evidence that supports submissions Maintain the bid library and collate high scoring bid responses to support future submissions Use CRM data to make informed & strategic decisions around opportunity navigation and achieving success. Maintain the bid pipeline and reporting process in conjunction with Bid Team colleagues Support the Sales Team in the preparation of negotiated proposal submissions Promote a drive for customer excellence across the virtual team and embed same into all stages of bid process Secure detailed feedback for unsuccessful opportunities to ensure iterative learning & improvement of submissions Overall bid coordination with internal & external stakeholder management (with the support of the Commercial Director) Ad hoc duties as required Bid Writer Qualifications: Educated to degree level or equivalent experience (essential) Renewable Energy and/or sustainability background (desirable) APMP member/accredited member (desirable) Bid Writer Required Skills: Excellent written English Detailed knowledge and experience of bid writing Communication and motivational skills Management and team-working skills Creativity Computer literacy including Microsoft Office programs essential. Adobe Creative Suite experience strongly desirable Ability to work fast and accurately. Interpersonal Skills Diplomatic and assertive Good communication and motivational skills Confident Intelligent Calm under pressure Eye for corporate layout and presentation style Proactive and self-motivated Enthusiastic and energetic Flexible Conscientious and attention to detail Bid Writer Required Experience: At least 2 years' experience of operating within an M&E bid writing role (essential) Proven, successful bid-writing experience from within both the public and private sectors (essential) Strong organisational and time-management skills (essential) Sound business acumen (essential) Thorough understanding of the bid process (essential) Experience of proposals, bids and tender writing within a fast-paced office environment (essential) Knowledge of the energy/environmental and/or construction sectors (desirable) Working knowledge of electronic tender platforms Self-driven, results orientated with a positive outlook and clear focus on client satisfaction Reliable, accountable & genuine team player Strong organisational and time-management skills, with the ability to prioritise well when working on multiple projects concurrently Strong attention to detail, accurate and methodical in work to overcome challenges and see projects through to completion Excellent computer skills with advanced MS Word and a strong knowledge of Excel and PowerPoint (all essential), knowledge of InDesign an added benefit Ability to build relationships and a good rapport with clients to generate confidence Additional requirements: Disclosure Check/DBS Full UK Driving Licence (preferred) What's on offer: Base salary £ (dependent on experience). Optional EV Salary sacrifice scheme 25 days annual leave, plus bank holidays Company pension scheme Positive, encourage and inclusive company culture. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Oct 21, 2025
Full time
Position: Bid Writer (M&E) Location: Stockport Salary: £Neg plus package Company Overview: Howells is working with a reputable Energy company that delivers renewable & heating, solutions within the public sector & for major private sector clients. The Group has over 3,000 colleagues and revenue of over £340m. Our client is a turnkey decarbonisation, energy generation and consumption reduction specialist. They value proposition delivers reduced operational costs substantial progress to achieving Net Zero Carbon, energy resilience and security to large scale end user clients. These clients own & operate large scale, multi-site facilities across commercial, industrial, Leisure & large-scale agriculture sectors. Bid Writer Key Responsibilities: Creation of high quality, compelling proposal material (text & graphics) and document production maintaining consistency of style, brand and tone Co-ordinate and liaise with clients and internal teams to support the development of and writing bespoke, high quality PQQ and ITT submissions to secure opportunities by demonstrating a clear understanding of client requirements and maximising submission scores Translate technical information into a written proposal that is clear and can be understood by both technical and non-technical audiences Clearly communicate the key benefits of our tender response through the development of compelling proposals and presentations Produce case studies and gather additional evidence that supports submissions Maintain the bid library and collate high scoring bid responses to support future submissions Use CRM data to make informed & strategic decisions around opportunity navigation and achieving success. Maintain the bid pipeline and reporting process in conjunction with Bid Team colleagues Support the Sales Team in the preparation of negotiated proposal submissions Promote a drive for customer excellence across the virtual team and embed same into all stages of bid process Secure detailed feedback for unsuccessful opportunities to ensure iterative learning & improvement of submissions Overall bid coordination with internal & external stakeholder management (with the support of the Commercial Director) Ad hoc duties as required Bid Writer Qualifications: Educated to degree level or equivalent experience (essential) Renewable Energy and/or sustainability background (desirable) APMP member/accredited member (desirable) Bid Writer Required Skills: Excellent written English Detailed knowledge and experience of bid writing Communication and motivational skills Management and team-working skills Creativity Computer literacy including Microsoft Office programs essential. Adobe Creative Suite experience strongly desirable Ability to work fast and accurately. Interpersonal Skills Diplomatic and assertive Good communication and motivational skills Confident Intelligent Calm under pressure Eye for corporate layout and presentation style Proactive and self-motivated Enthusiastic and energetic Flexible Conscientious and attention to detail Bid Writer Required Experience: At least 2 years' experience of operating within an M&E bid writing role (essential) Proven, successful bid-writing experience from within both the public and private sectors (essential) Strong organisational and time-management skills (essential) Sound business acumen (essential) Thorough understanding of the bid process (essential) Experience of proposals, bids and tender writing within a fast-paced office environment (essential) Knowledge of the energy/environmental and/or construction sectors (desirable) Working knowledge of electronic tender platforms Self-driven, results orientated with a positive outlook and clear focus on client satisfaction Reliable, accountable & genuine team player Strong organisational and time-management skills, with the ability to prioritise well when working on multiple projects concurrently Strong attention to detail, accurate and methodical in work to overcome challenges and see projects through to completion Excellent computer skills with advanced MS Word and a strong knowledge of Excel and PowerPoint (all essential), knowledge of InDesign an added benefit Ability to build relationships and a good rapport with clients to generate confidence Additional requirements: Disclosure Check/DBS Full UK Driving Licence (preferred) What's on offer: Base salary £ (dependent on experience). Optional EV Salary sacrifice scheme 25 days annual leave, plus bank holidays Company pension scheme Positive, encourage and inclusive company culture. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Your new company Are you ready to lead the IT function of a growing, purpose-driven manufacturing business. With around 160 users and a mix of in-house and outsourced IT support, we're looking for a forward-thinking IT Manager to take ownership of our technology landscape, drive innovation, and align IT strategy with business goals.For nearly 60 years, they've been designing and building smart communication solutions that make a real difference in acute healthcare environments. Your new role As the new IT Manager, you'll: Lead and evolve the IT function, managing both internal and external resources. Ensure infrastructure supports business growth and operational excellence. Champion digital transformation and continuous improvement. Align technology initiatives with our strategic vision and values. If you're passionate about using technology to make a meaningful impact and want to be part of a business that values innovation, care, and collaboration, this is your opportunity. As IT Manager, you will be responsible for developing and executing the long-term IT strategy, ensuring systems run efficiently and securely, and delivering business value through technology. You will oversee daily IT operations, ensure strong ERP (IFS) support, manage vendor relationships, and provide leadership to the internal IT team. You will also ensure alignment with IT policies, standards, and security framework. What you'll need to succeed Essential Proven experience in IT management, ideally within manufacturing or industrial sectors. Strong understanding of ERP systems (IFS 7.5 preferred), infrastructure, and business systems. Solid knowledge of networking, systems integration, and IT specifications. Ability to write, run, and troubleshoot SQL statements and reports. Experience creating and maintaining Power BI dashboards and reports. Skilled in managing third-party IT suppliers or MSPs. Strong leadership and stakeholder engagement capabilities. Analytical and commercial mindset with excellent problem-solving skills. Clear and confident communicator, able to translate technical detail across all levels. Business acumen with an understanding of financial and operational drivers. Desirable: Experience working within a group or matrix structure such as Halma. Knowledge of Crystal Reports, Qlik, and modern reporting/BI platforms. Experience planning and delivering ERP migrations or upgrades. Awareness of emerging technologies and how they can be applied in a manufacturing environment. Familiarity with ISO standards, GDPR, and IT security frameworks. What you'll get in return Bonus scheme Pension scheme 25 days holiday plus bank holidays, 1 additional day is accrued from 5 years' service onwards up to a maximum of 30 days plus bank holidays. Death benefit scheme 2 x annual salary. Salary exchange. Long service awards for 10,20 & 25 years ( 50, 150 & 500). Vouchers for birthdays and Christmas. Health Benefit (company funded at level 1, upgrades available) - employees can claim money back towards the cost of medical check-ups, appointments, and treatments to help keep them physically and mentally fit. Employee Assistance Programme and on-site trained mental health first-aiders. Share Incentive Plan. Regular company social events - summer & Christmas parties and seasonal celebrations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 21, 2025
Full time
Your new company Are you ready to lead the IT function of a growing, purpose-driven manufacturing business. With around 160 users and a mix of in-house and outsourced IT support, we're looking for a forward-thinking IT Manager to take ownership of our technology landscape, drive innovation, and align IT strategy with business goals.For nearly 60 years, they've been designing and building smart communication solutions that make a real difference in acute healthcare environments. Your new role As the new IT Manager, you'll: Lead and evolve the IT function, managing both internal and external resources. Ensure infrastructure supports business growth and operational excellence. Champion digital transformation and continuous improvement. Align technology initiatives with our strategic vision and values. If you're passionate about using technology to make a meaningful impact and want to be part of a business that values innovation, care, and collaboration, this is your opportunity. As IT Manager, you will be responsible for developing and executing the long-term IT strategy, ensuring systems run efficiently and securely, and delivering business value through technology. You will oversee daily IT operations, ensure strong ERP (IFS) support, manage vendor relationships, and provide leadership to the internal IT team. You will also ensure alignment with IT policies, standards, and security framework. What you'll need to succeed Essential Proven experience in IT management, ideally within manufacturing or industrial sectors. Strong understanding of ERP systems (IFS 7.5 preferred), infrastructure, and business systems. Solid knowledge of networking, systems integration, and IT specifications. Ability to write, run, and troubleshoot SQL statements and reports. Experience creating and maintaining Power BI dashboards and reports. Skilled in managing third-party IT suppliers or MSPs. Strong leadership and stakeholder engagement capabilities. Analytical and commercial mindset with excellent problem-solving skills. Clear and confident communicator, able to translate technical detail across all levels. Business acumen with an understanding of financial and operational drivers. Desirable: Experience working within a group or matrix structure such as Halma. Knowledge of Crystal Reports, Qlik, and modern reporting/BI platforms. Experience planning and delivering ERP migrations or upgrades. Awareness of emerging technologies and how they can be applied in a manufacturing environment. Familiarity with ISO standards, GDPR, and IT security frameworks. What you'll get in return Bonus scheme Pension scheme 25 days holiday plus bank holidays, 1 additional day is accrued from 5 years' service onwards up to a maximum of 30 days plus bank holidays. Death benefit scheme 2 x annual salary. Salary exchange. Long service awards for 10,20 & 25 years ( 50, 150 & 500). Vouchers for birthdays and Christmas. Health Benefit (company funded at level 1, upgrades available) - employees can claim money back towards the cost of medical check-ups, appointments, and treatments to help keep them physically and mentally fit. Employee Assistance Programme and on-site trained mental health first-aiders. Share Incentive Plan. Regular company social events - summer & Christmas parties and seasonal celebrations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: ERP Programme Director (Dynamics) Location: London or Edinburgh / Hybrid Rate: .00 per day - Dependent on experience (Outside IR35) Your New Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics / CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post M&A integration programme of the client's people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics 365 across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk management, and reporting frameworks tailored to FM environments. Manage third-party vendors, system integrators, and internal delivery teams. Drive change management and training initiatives across field and back-office teams. Ensure regulatory compliance (e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. Required Experience: 10+ years of ERP/CRM programme leadership, with at least 5 years in Microsoft Dynamics 365 with specific expertise around Finance & Payroll systems Proven expertise in programme leadership of Maximo to Concept migrations. Proven experience delivering technology programmes in Facilities Management, Property Services, or Built Environment sectors would be hugely beneficial. Strong understanding of FM operations, CAFM systems, and service delivery models. Experience with mobile workforce solutions, asset management, and customer portals. Familiarity with regulatory frameworks and compliance standards relevant to FM. Excellent stakeholder engagement skills, including board-level reporting and operational leadership. Experience of M&A programme activities Certifications & Skills: Prince2, MSP, or APM certified. Agile/Scrum experience preferred. Strong commercial acumen and vendor management skills. Excellent communication, leadership, and negotiation capabilities. What You Will Get in Return This is a 6-month contract role paying between .00 per day dependent on experience (OUTSIDE IR35) offering a competitive day rate. You'll enjoy hybrid working with flexibility across offices in London and Scotland. This is a unique opportunity to lead a high-impact strategic programme in a collaborative and dynamic environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 21, 2025
Contractor
Job Title: ERP Programme Director (Dynamics) Location: London or Edinburgh / Hybrid Rate: .00 per day - Dependent on experience (Outside IR35) Your New Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics / CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post M&A integration programme of the client's people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics 365 across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk management, and reporting frameworks tailored to FM environments. Manage third-party vendors, system integrators, and internal delivery teams. Drive change management and training initiatives across field and back-office teams. Ensure regulatory compliance (e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. Required Experience: 10+ years of ERP/CRM programme leadership, with at least 5 years in Microsoft Dynamics 365 with specific expertise around Finance & Payroll systems Proven expertise in programme leadership of Maximo to Concept migrations. Proven experience delivering technology programmes in Facilities Management, Property Services, or Built Environment sectors would be hugely beneficial. Strong understanding of FM operations, CAFM systems, and service delivery models. Experience with mobile workforce solutions, asset management, and customer portals. Familiarity with regulatory frameworks and compliance standards relevant to FM. Excellent stakeholder engagement skills, including board-level reporting and operational leadership. Experience of M&A programme activities Certifications & Skills: Prince2, MSP, or APM certified. Agile/Scrum experience preferred. Strong commercial acumen and vendor management skills. Excellent communication, leadership, and negotiation capabilities. What You Will Get in Return This is a 6-month contract role paying between .00 per day dependent on experience (OUTSIDE IR35) offering a competitive day rate. You'll enjoy hybrid working with flexibility across offices in London and Scotland. This is a unique opportunity to lead a high-impact strategic programme in a collaborative and dynamic environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Role Title: CDS Platform Engineer Location: Telford, 2 days per week on-site, 3 at home. Duration: 6-month contract from the start date Pay rate: Market rate Role Description: As a BOMS Monitoring Engineer, you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive Business Intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Required Skills and Experience Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure). Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and synthetic monitoring platforms. Familiarity with enterprise systems such as WebLogic, Apache, Oracle, and SQL. Ability to analyse and resolve complex technical problems and document solutions effectively. Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Desirable Certifications Splunk Core Certified User/ITSI Certified Administrator Dynatrace Associate Certification Cisco AppDynamics Associate Performance Analyst Understanding of log and synthetic monitoring principles If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Oct 21, 2025
Contractor
We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Role Title: CDS Platform Engineer Location: Telford, 2 days per week on-site, 3 at home. Duration: 6-month contract from the start date Pay rate: Market rate Role Description: As a BOMS Monitoring Engineer, you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive Business Intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Required Skills and Experience Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure). Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and synthetic monitoring platforms. Familiarity with enterprise systems such as WebLogic, Apache, Oracle, and SQL. Ability to analyse and resolve complex technical problems and document solutions effectively. Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Desirable Certifications Splunk Core Certified User/ITSI Certified Administrator Dynatrace Associate Certification Cisco AppDynamics Associate Performance Analyst Understanding of log and synthetic monitoring principles If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Interim Head of Library Operations - Inside IR35 Temporary, Full Time Up to £550 per day Location: Chelmsford Working Style: Operational field-based worker Please note this is a temporary vacancy for a period of 6 months, with the possibility to be extended into a 24-month FTC. The Role Libraries are much more than a place where books are stored, they are places where communities come together to learn and share experiences. We have been transforming our library service to be fit for modern life, including making changes to systems, process and culture. We need someone who really wants to help us stay on this improvement journey and deliver high profile change as we move into devolution and the future unitary model for Essex. You will be a highly visible leader of geographically dispersed teams. Your background in operations and customer facing services mean you are well place to ensure customer experience, health and safety and operational excellence are key drivers of success in the service. You will continue to coach, develop and support your direct reports to ensure they are set up for success. This role has a hybrid working arrangement. We will expect you to attend our Chelmsford offices based on business engagement needs (typically 2-3 days per week). There will also be a requirement to visit other sites throughout the operational area, as required. To read more about our business area, please visit: Climate, Environment and Customer Services Accountabilities Responsible for front-line customer experience delivery across the library service, ensuring every resident receives a consistently positive and welcoming experience. Champion inclusivity so that all users feel valued and supported. Use data and customer insight to proactively address complaints, identify service gaps, and drive continuous improvement. Lead and manage the successful embedding and sustainability of change initiatives, ensuring improvements are operationally ready, customer-focused, and aligned with ECC's strategic priorities, regulatory requirements, and governance frameworks. Provide focused leadership on Health and Safety, proactively identifying and assessing risks, implementing robust mitigation strategies, and fostering a culture of safety, accountability, and continuous vigilance across the service. Deliver inspirational, hands-on leadership to embed a customer-focused culture, influencing people at all levels to ensure library services remain central to our clients resident facing delivery. Promote service innovation and ensure libraries are positioned to meet evolving community needs. Uphold high performance standards across the library service and within the wider Customer Services function, developing a collaborative, agile team that draws on diverse skills and expertise. Foster a culture of problem solving, adaptability, and continuous improvement. Establish and maintain high professional standards, ensuring full compliance with our clients policies, mandatory training, communication protocols, workplace behaviours, and housekeeping. Promote operational discipline and service excellence and ensure robust operational plans are in place. Identify and develop any potential new income streams and work with the wider organisation to support client's strategic objectives. Ensure sustainability of existing revenue sources and proactively manage risks to income through timely mitigation and oversight. The Experience You Will Bring Educated to RQF level 6 (Bachelor's degree) or equivalent by experience in business management. Evidence of continuing professional development with expert knowledge in relevant professional area. Significant experience and achievement in managing a customer facing operations, particularly in more geographically dispersed services. Evidence of success in determining and evaluating service quality and identifying opportunities to embed an ethos of delivering a quality service and culture that embraces innovation and change. Ability to develop, lead and manage large change agendas which will lead to improved results and experience of managing a large and diverse workforce. Significant experience of influencing and proactively leading cultural and operational change, in a politically sensitive and complex environment. Excellent influencing and communication skills - able to challenge robustly and constructively; adept at communicating complex challenges in a clear, compelling way. Leadership of a team - creates a high performance culture, draws on specialist skills and expertise effectively, celebrates success. Brings together diverse capabilities from across the organisation around clear goals. Rate of Pay £550 Per day
Oct 21, 2025
Full time
Interim Head of Library Operations - Inside IR35 Temporary, Full Time Up to £550 per day Location: Chelmsford Working Style: Operational field-based worker Please note this is a temporary vacancy for a period of 6 months, with the possibility to be extended into a 24-month FTC. The Role Libraries are much more than a place where books are stored, they are places where communities come together to learn and share experiences. We have been transforming our library service to be fit for modern life, including making changes to systems, process and culture. We need someone who really wants to help us stay on this improvement journey and deliver high profile change as we move into devolution and the future unitary model for Essex. You will be a highly visible leader of geographically dispersed teams. Your background in operations and customer facing services mean you are well place to ensure customer experience, health and safety and operational excellence are key drivers of success in the service. You will continue to coach, develop and support your direct reports to ensure they are set up for success. This role has a hybrid working arrangement. We will expect you to attend our Chelmsford offices based on business engagement needs (typically 2-3 days per week). There will also be a requirement to visit other sites throughout the operational area, as required. To read more about our business area, please visit: Climate, Environment and Customer Services Accountabilities Responsible for front-line customer experience delivery across the library service, ensuring every resident receives a consistently positive and welcoming experience. Champion inclusivity so that all users feel valued and supported. Use data and customer insight to proactively address complaints, identify service gaps, and drive continuous improvement. Lead and manage the successful embedding and sustainability of change initiatives, ensuring improvements are operationally ready, customer-focused, and aligned with ECC's strategic priorities, regulatory requirements, and governance frameworks. Provide focused leadership on Health and Safety, proactively identifying and assessing risks, implementing robust mitigation strategies, and fostering a culture of safety, accountability, and continuous vigilance across the service. Deliver inspirational, hands-on leadership to embed a customer-focused culture, influencing people at all levels to ensure library services remain central to our clients resident facing delivery. Promote service innovation and ensure libraries are positioned to meet evolving community needs. Uphold high performance standards across the library service and within the wider Customer Services function, developing a collaborative, agile team that draws on diverse skills and expertise. Foster a culture of problem solving, adaptability, and continuous improvement. Establish and maintain high professional standards, ensuring full compliance with our clients policies, mandatory training, communication protocols, workplace behaviours, and housekeeping. Promote operational discipline and service excellence and ensure robust operational plans are in place. Identify and develop any potential new income streams and work with the wider organisation to support client's strategic objectives. Ensure sustainability of existing revenue sources and proactively manage risks to income through timely mitigation and oversight. The Experience You Will Bring Educated to RQF level 6 (Bachelor's degree) or equivalent by experience in business management. Evidence of continuing professional development with expert knowledge in relevant professional area. Significant experience and achievement in managing a customer facing operations, particularly in more geographically dispersed services. Evidence of success in determining and evaluating service quality and identifying opportunities to embed an ethos of delivering a quality service and culture that embraces innovation and change. Ability to develop, lead and manage large change agendas which will lead to improved results and experience of managing a large and diverse workforce. Significant experience of influencing and proactively leading cultural and operational change, in a politically sensitive and complex environment. Excellent influencing and communication skills - able to challenge robustly and constructively; adept at communicating complex challenges in a clear, compelling way. Leadership of a team - creates a high performance culture, draws on specialist skills and expertise effectively, celebrates success. Brings together diverse capabilities from across the organisation around clear goals. Rate of Pay £550 Per day
Hays Accounts and Finance
Bristol, Gloucestershire
Your new company A well-established automotive organisation based in East Bristol is urgently seeking a Payroll Manager to provide cover for long-term sickness. Known for its fast-paced environment and commitment to operational excellence, this company plays a key role in the regional automotive supply chain and values reliability, accuracy and professionalism in its finance and HR functions. Your new role You will take full ownership of the payroll process from start to finish, ensuring timely and accurate payments to all employees. This is a standalone role with limited training provided, so confidence and experience in managing payroll independently is essential. Responsibilities include: End-to-end payroll processing for weekly and monthly cycles Handling payroll queries and resolving discrepancies Liaising with HR and Finance teams to ensure compliance Managing statutory payments (SSP, SMP, etc.) Ensuring accurate reporting and documentation This is a temporary position for a minimum of 3 months, with an immediate start required. What you'll need to succeed Proven experience in processing payroll from start to finish Ability to hit the ground running with minimal supervision Strong attention to detail and confidentiality Experience using payroll software Excellent communication and problem-solving skills What you'll get in return Immediate start Competitive hourly rate of 22 - 30, depending on experience Opportunity to work with a respected automotive employer Flexible working hours Supportive team environment despite limited training Valuable experience in a standalone payroll role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 21, 2025
Seasonal
Your new company A well-established automotive organisation based in East Bristol is urgently seeking a Payroll Manager to provide cover for long-term sickness. Known for its fast-paced environment and commitment to operational excellence, this company plays a key role in the regional automotive supply chain and values reliability, accuracy and professionalism in its finance and HR functions. Your new role You will take full ownership of the payroll process from start to finish, ensuring timely and accurate payments to all employees. This is a standalone role with limited training provided, so confidence and experience in managing payroll independently is essential. Responsibilities include: End-to-end payroll processing for weekly and monthly cycles Handling payroll queries and resolving discrepancies Liaising with HR and Finance teams to ensure compliance Managing statutory payments (SSP, SMP, etc.) Ensuring accurate reporting and documentation This is a temporary position for a minimum of 3 months, with an immediate start required. What you'll need to succeed Proven experience in processing payroll from start to finish Ability to hit the ground running with minimal supervision Strong attention to detail and confidentiality Experience using payroll software Excellent communication and problem-solving skills What you'll get in return Immediate start Competitive hourly rate of 22 - 30, depending on experience Opportunity to work with a respected automotive employer Flexible working hours Supportive team environment despite limited training Valuable experience in a standalone payroll role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Locations : London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Network is responsible for driving the strategy, execution, and optimization of BCG's global network infrastructure across on-premises, cloud, and hybrid environments. This role ensures end-to-end automation, high availability, security, and scalability of network services while integrating SD-WAN, cloud networking, and AI-driven automation to support global business operations. The leader will oversee next-generation network architecture, operations, and transformation, ensuring a seamless and high-performance connectivity experience. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a modern network platform strategy, integrating cloud networking, software-defined networking (SDN), and AI-driven automation. Ensure end-to-end network automation to improve operational efficiency, agility, and reliability. Drive zero-trust network security principles, ensuring compliance and proactive threat mitigation. Establish a global observability and telemetry framework for real-time network insights. Align network strategies with business growth, cloud-first initiatives, and digital transformation. Network Infrastructure & Cloud Networking: Oversee global network architecture, spanning data centers, cloud environments, and enterprise connectivity. Lead network modernization efforts, including SD-WAN, cloud networking, and edge computing. Optimize network traffic, application delivery, and global routing strategies to improve performance. Drive AI-powered network monitoring, automation, and self-healing capabilities. Scale Infrastructure as Code (IaC) for network automation, ensuring agility and operational efficiency. IT Service Management & Operational Excellence: Establish network reliability objectives, including SLOs, SLIs, and error budgets. Implement real-time incident detection and response using AI-driven network analytics. Ensure high availability, network resilience, and 24x7 operational support. Develop a follow-the-sun support model, ensuring global network performance optimization. Implement network observability and predictive analytics to proactively prevent outages. Security, Compliance & Risk Management: Drive zero-trust security frameworks, ensuring secure and resilient network access. Ensure adherence to ISO 27001, NIST, SOC 2, GDPR, and industry best practices. Collaborate with cybersecurity teams to enhance network threat detection and mitigation. Implement automated security policy enforcement, reducing human intervention in risk mitigation. Financial & Vendor Management: Optimize network infrastructure spending, ensuring cost-effective, high-performance connectivity. Lead vendor selection, contract negotiation, and vendor relationship management. Ensure network services align with business goals, optimizing ROI and cost efficiency. Leadership & Talent Development: Build and mentor a high-performing network engineering team, fostering a culture of automation and continuous learning. Lead a team of network architects, cloud networking specialists, and operations engineers. Promote a collaborative, data-driven, and proactive culture, ensuring agility and innovation. Establish workforce development programs for cloud networking, automation, and AI-driven operations. What You'll Bring Required Qualifications: 15+ years of experience in network engineering, cloud networking, or IT infrastructure. 5+ years in a senior leadership role, managing large-scale global network environments. Deep expertise in cloud networking (AWS, Azure, GCP), SD-WAN, and network automation. Proven track record in end-to-end network automation, observability, and self-healing networks. Experience in AI-driven networking, predictive analytics, and network telemetry. Strong understanding of zero-trust networking, compliance frameworks, and security policies. Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications: Certifications: CCIE, AWS/Azure/GCP Networking, CISSP, or equivalent. Experience with Kubernetes networking, Terraform, Ansible, and SDN. Strong problem-solving abilities, with a data-driven approach to network optimization. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. May require occasional travel for business meetings, data center visits, or vendor engagements. Ability to work in a fast-paced, high-availability IT environment, with a focus on network automation and scalability. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Oct 21, 2025
Full time
Locations : London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Network is responsible for driving the strategy, execution, and optimization of BCG's global network infrastructure across on-premises, cloud, and hybrid environments. This role ensures end-to-end automation, high availability, security, and scalability of network services while integrating SD-WAN, cloud networking, and AI-driven automation to support global business operations. The leader will oversee next-generation network architecture, operations, and transformation, ensuring a seamless and high-performance connectivity experience. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a modern network platform strategy, integrating cloud networking, software-defined networking (SDN), and AI-driven automation. Ensure end-to-end network automation to improve operational efficiency, agility, and reliability. Drive zero-trust network security principles, ensuring compliance and proactive threat mitigation. Establish a global observability and telemetry framework for real-time network insights. Align network strategies with business growth, cloud-first initiatives, and digital transformation. Network Infrastructure & Cloud Networking: Oversee global network architecture, spanning data centers, cloud environments, and enterprise connectivity. Lead network modernization efforts, including SD-WAN, cloud networking, and edge computing. Optimize network traffic, application delivery, and global routing strategies to improve performance. Drive AI-powered network monitoring, automation, and self-healing capabilities. Scale Infrastructure as Code (IaC) for network automation, ensuring agility and operational efficiency. IT Service Management & Operational Excellence: Establish network reliability objectives, including SLOs, SLIs, and error budgets. Implement real-time incident detection and response using AI-driven network analytics. Ensure high availability, network resilience, and 24x7 operational support. Develop a follow-the-sun support model, ensuring global network performance optimization. Implement network observability and predictive analytics to proactively prevent outages. Security, Compliance & Risk Management: Drive zero-trust security frameworks, ensuring secure and resilient network access. Ensure adherence to ISO 27001, NIST, SOC 2, GDPR, and industry best practices. Collaborate with cybersecurity teams to enhance network threat detection and mitigation. Implement automated security policy enforcement, reducing human intervention in risk mitigation. Financial & Vendor Management: Optimize network infrastructure spending, ensuring cost-effective, high-performance connectivity. Lead vendor selection, contract negotiation, and vendor relationship management. Ensure network services align with business goals, optimizing ROI and cost efficiency. Leadership & Talent Development: Build and mentor a high-performing network engineering team, fostering a culture of automation and continuous learning. Lead a team of network architects, cloud networking specialists, and operations engineers. Promote a collaborative, data-driven, and proactive culture, ensuring agility and innovation. Establish workforce development programs for cloud networking, automation, and AI-driven operations. What You'll Bring Required Qualifications: 15+ years of experience in network engineering, cloud networking, or IT infrastructure. 5+ years in a senior leadership role, managing large-scale global network environments. Deep expertise in cloud networking (AWS, Azure, GCP), SD-WAN, and network automation. Proven track record in end-to-end network automation, observability, and self-healing networks. Experience in AI-driven networking, predictive analytics, and network telemetry. Strong understanding of zero-trust networking, compliance frameworks, and security policies. Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications: Certifications: CCIE, AWS/Azure/GCP Networking, CISSP, or equivalent. Experience with Kubernetes networking, Terraform, Ansible, and SDN. Strong problem-solving abilities, with a data-driven approach to network optimization. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. May require occasional travel for business meetings, data center visits, or vendor engagements. Ability to work in a fast-paced, high-availability IT environment, with a focus on network automation and scalability. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new company Amey is a leading infrastructure and public services provider, delivering essential services across transport, justice, utilities, and the built environment. Join a forward-thinking organisation committed to operational excellence and continuous improvement across multi-site public sector and PFI-style contracts. With a strong focus on sustainability, compliance, and service delivery, this company offers a dynamic environment where innovation and collaboration are key. Your new role As Principal Operations Manager, you will lead the operational and strategic management of multiple prison sites within the FM Prisons Contract. You'll shape business plans, drive service excellence, and lead high-performing teams to deliver safe, compliant, and customer-focused facilities' management. Key Responsibilities Develop and implement business plans to meet revenue, margin, and cash flow targets. Lead and support Site Managers across 5-6 establishments, ensuring delivery against KPIs and SLAs. Drive continuous improvement and share best practices to enhance efficiency and profitability. Ensure statutory compliance and manage supply chain relationships. Support customer relationship management with local and regional clients. Conduct regular site visits, performance reviews, and team briefings to maintain operational excellence. Covering five key establishments in Wales: HMP Berwyn HMP Cardiff HMP Swansea HMP Usk HMP Prescoed 39hrs per week, Monday to Friday. Paying up to £61 per annum. What you'll need to succeed Proven leadership experience in managing, developing, and motivating teams. Strong commercial acumen with experience in P&L, budgeting, and business planning. Relevant technical or FM qualification (e.g., IOSH Managing Safely, IWFM) - required or desirable. Demonstrable experience in multi-site facilities management, ideally within hard FM or custodial environments. Excellent communication and stakeholder management skills. Ability to manage complex client requirements and deliver operational improvements. Must be eligible for Prison Security Clearance (Amey will support this process). What you'll get in return Competitive Salary: Annual salary with potential for yearly reviews. Career Progression: Opportunities to advance to Account Manager or Account Director roles. Training & Development: Fully funded leadership programmes and tailored growth opportunities. Holidays: Minimum 25 days plus bank holidays, with an option to buy more. Pension Scheme: Generous contributions from Amey. Flexible Benefits: Insurance options, Cycle2Work scheme, discounted gym membership. Exclusive Discounts: Retail, healthcare, and lifestyle savings via online portal. Social Impact Days: Two paid days annually for volunteering and fundraising. Family-Friendly Policies: Support for new parents and carers. Affinity Networks: Connect and engage with diverse communities within Amey. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 21, 2025
Full time
Your new company Amey is a leading infrastructure and public services provider, delivering essential services across transport, justice, utilities, and the built environment. Join a forward-thinking organisation committed to operational excellence and continuous improvement across multi-site public sector and PFI-style contracts. With a strong focus on sustainability, compliance, and service delivery, this company offers a dynamic environment where innovation and collaboration are key. Your new role As Principal Operations Manager, you will lead the operational and strategic management of multiple prison sites within the FM Prisons Contract. You'll shape business plans, drive service excellence, and lead high-performing teams to deliver safe, compliant, and customer-focused facilities' management. Key Responsibilities Develop and implement business plans to meet revenue, margin, and cash flow targets. Lead and support Site Managers across 5-6 establishments, ensuring delivery against KPIs and SLAs. Drive continuous improvement and share best practices to enhance efficiency and profitability. Ensure statutory compliance and manage supply chain relationships. Support customer relationship management with local and regional clients. Conduct regular site visits, performance reviews, and team briefings to maintain operational excellence. Covering five key establishments in Wales: HMP Berwyn HMP Cardiff HMP Swansea HMP Usk HMP Prescoed 39hrs per week, Monday to Friday. Paying up to £61 per annum. What you'll need to succeed Proven leadership experience in managing, developing, and motivating teams. Strong commercial acumen with experience in P&L, budgeting, and business planning. Relevant technical or FM qualification (e.g., IOSH Managing Safely, IWFM) - required or desirable. Demonstrable experience in multi-site facilities management, ideally within hard FM or custodial environments. Excellent communication and stakeholder management skills. Ability to manage complex client requirements and deliver operational improvements. Must be eligible for Prison Security Clearance (Amey will support this process). What you'll get in return Competitive Salary: Annual salary with potential for yearly reviews. Career Progression: Opportunities to advance to Account Manager or Account Director roles. Training & Development: Fully funded leadership programmes and tailored growth opportunities. Holidays: Minimum 25 days plus bank holidays, with an option to buy more. Pension Scheme: Generous contributions from Amey. Flexible Benefits: Insurance options, Cycle2Work scheme, discounted gym membership. Exclusive Discounts: Retail, healthcare, and lifestyle savings via online portal. Social Impact Days: Two paid days annually for volunteering and fundraising. Family-Friendly Policies: Support for new parents and carers. Affinity Networks: Connect and engage with diverse communities within Amey. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
LONG TERM PROGRESSION & DEVELOPMENT - BONUSES - INTERNATIONAL EVENTS - Are you ready to join this internationally recognised event staffing company and deliver some of the most exciting events across the globe? - Long term progression and development opportunities - Excellent benefits package, including bonuses - Fantastic workplace culture - social, supportive and welcoming THE COMPANY This internationally recognised event staffing and operations specialist has been a trusted partner to the world's leading event agencies and production companies for over 35 years. With offices across the UK and the Middle East, they supply expert technical and event crew to high-profile productions including Formula 1, Wimbledon, Glastonbury, Cannes Lions, Eurovision, and the London Marathon. Known for their professionalism, reliability, and people-first culture, the company prides itself on providing not just manpower, but the right people - trained, disciplined, and capable of representing clients to the highest standards across live events, theatre, film, and broadcast. THE ROLE The Crew Manager plays a pivotal role within the London operations team, acting as the bridge between onsite teams, scheduling, recruitment, and senior management. They lead, coach, and support the crew while maintaining operational excellence and strong relationships with both clients and internal teams. Key responsibilities as Crew Manager include: - Managing, mentoring, and developing event crew and crew chiefs - Conducting onboarding, training, and appraisals to ensure high performance and professionalism - Overseeing crew discipline, attendance, and presentation standards - Working closely with scheduling and recruitment to allocate the right crew to the right jobs - Identifying skill gaps and organising training such as FLT, CSCS, or working at height certifications - Conducting site visits and reporting on crew performance, standards, and client satisfaction - Supporting the team with crew selection, feedback, and performance reviews - Representing the company at client meetings, networking events, and industry exhibitions - Being part of the out-of-hours rota (with on-call bonus) to ensure round-the-clock support - Travelling internationally on occasion, especially to assist Middle Eastern operations during winter months This Crew Manager position is a hands-on, people-focused leadership role requiring resilience, confidence, and a strong understanding of the demands of live event delivery. THE CANDIDATE This Crew Manager position suits someone with operational leadership experience in events, logistics, crewing, or technical production. The ideal candidate combines strong interpersonal skills with the ability to maintain structure, discipline, and motivation across large teams. They should be: - Experienced in managing and mentoring onsite teams - Confident dealing with clients, suppliers, and senior management - Highly organised, adaptable, and able to thrive in a fast-paced environment - Skilled at handling people issues with fairness and professionalism - Comfortable working long hours, weekends, and occasionally overseas - A strong communicator with good reporting ability and MS Office skills - In possession of a full UK driving licence A background in crewing, event production, or temporary staffing is highly desirable. WHY JOIN? This is an opportunity to join a global leader in event staffing - a company that combines the stability of 35 years in business with the excitement of delivering some of the world's most prestigious live events. Benefits as Crew Manager include: - Competitive salary plus on-call weekend bonus (£100 per weekend) - Opportunity to travel internationally during quieter seasons - Generous company-wide annual bonus scheme - Time off in lieu for additional hours worked - Professional development and training opportunities - Supportive, close-knit culture where personal
Oct 21, 2025
Full time
LONG TERM PROGRESSION & DEVELOPMENT - BONUSES - INTERNATIONAL EVENTS - Are you ready to join this internationally recognised event staffing company and deliver some of the most exciting events across the globe? - Long term progression and development opportunities - Excellent benefits package, including bonuses - Fantastic workplace culture - social, supportive and welcoming THE COMPANY This internationally recognised event staffing and operations specialist has been a trusted partner to the world's leading event agencies and production companies for over 35 years. With offices across the UK and the Middle East, they supply expert technical and event crew to high-profile productions including Formula 1, Wimbledon, Glastonbury, Cannes Lions, Eurovision, and the London Marathon. Known for their professionalism, reliability, and people-first culture, the company prides itself on providing not just manpower, but the right people - trained, disciplined, and capable of representing clients to the highest standards across live events, theatre, film, and broadcast. THE ROLE The Crew Manager plays a pivotal role within the London operations team, acting as the bridge between onsite teams, scheduling, recruitment, and senior management. They lead, coach, and support the crew while maintaining operational excellence and strong relationships with both clients and internal teams. Key responsibilities as Crew Manager include: - Managing, mentoring, and developing event crew and crew chiefs - Conducting onboarding, training, and appraisals to ensure high performance and professionalism - Overseeing crew discipline, attendance, and presentation standards - Working closely with scheduling and recruitment to allocate the right crew to the right jobs - Identifying skill gaps and organising training such as FLT, CSCS, or working at height certifications - Conducting site visits and reporting on crew performance, standards, and client satisfaction - Supporting the team with crew selection, feedback, and performance reviews - Representing the company at client meetings, networking events, and industry exhibitions - Being part of the out-of-hours rota (with on-call bonus) to ensure round-the-clock support - Travelling internationally on occasion, especially to assist Middle Eastern operations during winter months This Crew Manager position is a hands-on, people-focused leadership role requiring resilience, confidence, and a strong understanding of the demands of live event delivery. THE CANDIDATE This Crew Manager position suits someone with operational leadership experience in events, logistics, crewing, or technical production. The ideal candidate combines strong interpersonal skills with the ability to maintain structure, discipline, and motivation across large teams. They should be: - Experienced in managing and mentoring onsite teams - Confident dealing with clients, suppliers, and senior management - Highly organised, adaptable, and able to thrive in a fast-paced environment - Skilled at handling people issues with fairness and professionalism - Comfortable working long hours, weekends, and occasionally overseas - A strong communicator with good reporting ability and MS Office skills - In possession of a full UK driving licence A background in crewing, event production, or temporary staffing is highly desirable. WHY JOIN? This is an opportunity to join a global leader in event staffing - a company that combines the stability of 35 years in business with the excitement of delivering some of the world's most prestigious live events. Benefits as Crew Manager include: - Competitive salary plus on-call weekend bonus (£100 per weekend) - Opportunity to travel internationally during quieter seasons - Generous company-wide annual bonus scheme - Time off in lieu for additional hours worked - Professional development and training opportunities - Supportive, close-knit culture where personal
