Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
WHAT IS IN IT FOR YOU? Salary £35K per annum 28 days holiday per annum including statutory Monday to Friday 9am 5pm Gateshead office location Standard pension Opportunity to work for an established business Responsibility to manage a growing property portfolio (currently 180 lets) THE BUSINESS Westray Recruitment Group is supporting a rapidly growing Property business that specialises in residential lettings. The business was founded over 5 years ago and since its inception, they have amassed a creditable portfolio of 180 lettings. They have plans afoot to keep growing the business. The business is underpinned with strong value principles based on honesty, integrity and professionalism. We are seeking to recruit an experienced Property Manager to work in an office setting in the Gateshead area. As a Property Manager, you will hold responsibility for the maintenance, lettings and compliance side to the business. This is a small business and the successful candidate with be resourceful to undertake a range of tasks. Due to the size and structure of the business you will be provided freedom within the role to hold autonomy, make decisions and see how your efforts directly impact the business., This position will see you working with a range of landlords, tenants and local authorities to deliver high levels of customer satisfaction and service. This is not a sales role. We are seeking candidates who are client focused, organised, professional, technologically savvy and who can work with their initiative to problem solve. You will be able to work with a range of computer systems including Word, Excel and a range of industry approved systems to manage rentals, compliance, inspection, sign ups and maintenance activities. THE ROLE Responsible for the coordination of maintenance activities within the property portfolio for both empty and occupied dwellings You will hold responsibility for circa 40 clients comprising 180 residential lettings Inspecting properties and scheduling works Selecting appropriate tradespersons to perform specific maintenance tasks including full property refurbishments, ongoing repairs, certifications, down to general cleaning activities Holding costing and budgetary responsibility for maintenance activities Responsible for managing the lettings process, including marketing properties, vetting tenants, completing sign-ups, registering deposits, working with guarantors, and ensuring overall compliance. Ensuring high levels of customer satisfaction, resolving issues, minimising disputes and providing a highly personalised service Experience liaising with local councils on regulatory matters, including council tax enquiries and Selective Licensing compliance within the residential lettings sector. THE PERSON Minimum 5 years experience working within property management Proven experience managing a portfolio of residential lettings Ability to multi task and manage conflicting priorities High understanding of compliance within Property Management Ability to work with own initiative and suggest business improvements Natural problem solving ability Strong organisational and coordination abilities Highly proficient with IT systems including database management and the automation of tasks Comfortable to implement tracking and scheduling systems to aid task management e.g. certification purposes The ability to organise workflow, project manage tasks and schedule activities Holding a natural pride for high levels of customer service and satisfaction The ability to research suppliers, work to control costs and provide value to money to both tenants and landlords The ability to connect with people and build rapport It would be highly beneficial for candidates to have their own transport TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Mar 18, 2026
Full time
WHAT IS IN IT FOR YOU? Salary £35K per annum 28 days holiday per annum including statutory Monday to Friday 9am 5pm Gateshead office location Standard pension Opportunity to work for an established business Responsibility to manage a growing property portfolio (currently 180 lets) THE BUSINESS Westray Recruitment Group is supporting a rapidly growing Property business that specialises in residential lettings. The business was founded over 5 years ago and since its inception, they have amassed a creditable portfolio of 180 lettings. They have plans afoot to keep growing the business. The business is underpinned with strong value principles based on honesty, integrity and professionalism. We are seeking to recruit an experienced Property Manager to work in an office setting in the Gateshead area. As a Property Manager, you will hold responsibility for the maintenance, lettings and compliance side to the business. This is a small business and the successful candidate with be resourceful to undertake a range of tasks. Due to the size and structure of the business you will be provided freedom within the role to hold autonomy, make decisions and see how your efforts directly impact the business., This position will see you working with a range of landlords, tenants and local authorities to deliver high levels of customer satisfaction and service. This is not a sales role. We are seeking candidates who are client focused, organised, professional, technologically savvy and who can work with their initiative to problem solve. You will be able to work with a range of computer systems including Word, Excel and a range of industry approved systems to manage rentals, compliance, inspection, sign ups and maintenance activities. THE ROLE Responsible for the coordination of maintenance activities within the property portfolio for both empty and occupied dwellings You will hold responsibility for circa 40 clients comprising 180 residential lettings Inspecting properties and scheduling works Selecting appropriate tradespersons to perform specific maintenance tasks including full property refurbishments, ongoing repairs, certifications, down to general cleaning activities Holding costing and budgetary responsibility for maintenance activities Responsible for managing the lettings process, including marketing properties, vetting tenants, completing sign-ups, registering deposits, working with guarantors, and ensuring overall compliance. Ensuring high levels of customer satisfaction, resolving issues, minimising disputes and providing a highly personalised service Experience liaising with local councils on regulatory matters, including council tax enquiries and Selective Licensing compliance within the residential lettings sector. THE PERSON Minimum 5 years experience working within property management Proven experience managing a portfolio of residential lettings Ability to multi task and manage conflicting priorities High understanding of compliance within Property Management Ability to work with own initiative and suggest business improvements Natural problem solving ability Strong organisational and coordination abilities Highly proficient with IT systems including database management and the automation of tasks Comfortable to implement tracking and scheduling systems to aid task management e.g. certification purposes The ability to organise workflow, project manage tasks and schedule activities Holding a natural pride for high levels of customer service and satisfaction The ability to research suppliers, work to control costs and provide value to money to both tenants and landlords The ability to connect with people and build rapport It would be highly beneficial for candidates to have their own transport TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Worth Recruiting - Property Industry Recruitment Vacancy: LETTINGS & BUSINESS DEVELOPMENT MANAGER - Residential Lettings Location: London, W1J Salary: OTE £70,000 per annum Position: Permanent - Full Time Reference: WR 82467 WANTED! LETTINGS MANAGER . An experienced lettings professional required to win new instructions, grow market share, and promote a lettings automation product across Central London, focusing on higher-value rental properties and new client acquisition. An opportunity has arisen for an experienced Lettings Manager / Business Development Manager to cover the Central London (Mayfair / Marylebone / Belgravia). This role combines instruction-winning, client acquisition, and promotion of property management automation to landlords and portfolio owners. You will be both office and field-based, building relationships and securing new business across a prime London lettings market. The role offers significant scope for team growth and development What You'll Be Doing (Key Responsibilities): Win new lettings instructions across Central London Build and convert a pipeline of new landlord clients Promote and sell the lettings automation product to landlords and investors Attend market appraisals and listing appointments Generate business through canvassing, networking, and referrals Develop long-term client relationships Work with internal teams to onboard new instructions efficiently Track opportunities and performance using CRM systems Identify portfolio and block instruction opportunities Represent the brand professionally at all times What We're Looking For (Skills & Experience): Lettings background up to Manager level Proven success in winning instructions and listings Strong valuation and negotiation skills Confident presenting to landlords and investors Experience developing new client relationships Strong knowledge of the Central London lettings market Comfortable selling a property-related service or technology product Ability to work autonomously in a field-based role Excellent communication and closing skills What's In It For You? Uncapped OTE with strong instruction-based earning potential Exposure to a prime Central London lettings market High level of autonomy in a field-based role Marketing, admin, and onboarding support Opportunity to combine lettings expertise with prop-tech sales Clear progression opportunities as the business grows Ready to take the next step in your property career? If you are interested in this Lettings & Business Development Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82467 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 82467 - Lettings & Business Development Manager
Mar 18, 2026
Full time
Worth Recruiting - Property Industry Recruitment Vacancy: LETTINGS & BUSINESS DEVELOPMENT MANAGER - Residential Lettings Location: London, W1J Salary: OTE £70,000 per annum Position: Permanent - Full Time Reference: WR 82467 WANTED! LETTINGS MANAGER . An experienced lettings professional required to win new instructions, grow market share, and promote a lettings automation product across Central London, focusing on higher-value rental properties and new client acquisition. An opportunity has arisen for an experienced Lettings Manager / Business Development Manager to cover the Central London (Mayfair / Marylebone / Belgravia). This role combines instruction-winning, client acquisition, and promotion of property management automation to landlords and portfolio owners. You will be both office and field-based, building relationships and securing new business across a prime London lettings market. The role offers significant scope for team growth and development What You'll Be Doing (Key Responsibilities): Win new lettings instructions across Central London Build and convert a pipeline of new landlord clients Promote and sell the lettings automation product to landlords and investors Attend market appraisals and listing appointments Generate business through canvassing, networking, and referrals Develop long-term client relationships Work with internal teams to onboard new instructions efficiently Track opportunities and performance using CRM systems Identify portfolio and block instruction opportunities Represent the brand professionally at all times What We're Looking For (Skills & Experience): Lettings background up to Manager level Proven success in winning instructions and listings Strong valuation and negotiation skills Confident presenting to landlords and investors Experience developing new client relationships Strong knowledge of the Central London lettings market Comfortable selling a property-related service or technology product Ability to work autonomously in a field-based role Excellent communication and closing skills What's In It For You? Uncapped OTE with strong instruction-based earning potential Exposure to a prime Central London lettings market High level of autonomy in a field-based role Marketing, admin, and onboarding support Opportunity to combine lettings expertise with prop-tech sales Clear progression opportunities as the business grows Ready to take the next step in your property career? If you are interested in this Lettings & Business Development Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82467 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 82467 - Lettings & Business Development Manager
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Mar 18, 2026
Full time
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Estate Manager - Rural Estate Management This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced Estate Manager or property professional with a strong track record in managing commercial and residential lettings within a rural or mixed-use estate environment? Do you have proven experience overseeing tenant relationships, lease agreements, property compliance, and contractor coordination while maintaining high operational standards across a diverse estate portfolio? Are you seeking a varied and hands-on leadership role where you can take responsibility for property management, income generation, and the smooth running of both commercial and residential assets within a private estate setting? Location of the Job: UK - Oxfordshire (rural estate) Salary & Benefits Package: 45,000 - 60,000 per annum - Possible accommodation - to be discussed at interview Permanent, full-time position Company pension and holiday entitlement Opportunity to work within a varied and attractive rural estate environment About the Company: Our client is a private mixed-use rural estate comprising land, woodland, residential and commercial property, infrastructure, and countryside facilities. The estate supports a range of operational, commercial, and community activities and is committed to maintaining high standards of stewardship, presentation, and operational efficiency. The Estate Manager will work closely with ownership to deliver agreed operational and long-term estate objectives. Estate Manager - The Job Role Details: You will be responsible for the day-to-day management, maintenance, and operational delivery across the estate. This includes overseeing land and property management, maintenance programmes, staff and contractor coordination, and supporting estate events and commercial activities. Working closely with estate ownership, you will play a key role in ensuring the estate is maintained to high standards while supporting long-term planning, budgeting, and asset stewardship. Key Responsibilities: Manage day-to-day estate operations including land, buildings, infrastructure, and outdoor spaces Oversee planned and reactive maintenance across the estate Ensure compliance with health & safety, environmental, and regulatory requirements Line manage estate staff and coordinate external contractors and specialist suppliers Procure services and ensure delivery against agreed standards, budgets, and timescales Prepare and manage operational budgets, monitoring expenditure and identifying efficiencies Support income-generating opportunities linked to property, land use, or estate activities Oversee residential and commercial property management, acting as a key contact for tenants Support planning and delivery of estate events, coordinating logistics and infrastructure Provide operational reports and contribute to medium- and long-term estate planning Ideal Candidate Skills & Experience: Proven experience in estate management, rural property management, land management, or facilities management Strong organisational, planning, and people management capability Good financial awareness with experience managing operational budgets Practical, hands-on approach with strong problem-solving ability Strong communication and stakeholder management skills Full UK driving licence Desirable: Experience working within a rural, agricultural, or mixed-use estate environment Knowledge of countryside management, property maintenance, or estate event support Working Hours: Full-time position circa 40 hours pw depending upon role requirements How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role.The Industry Key Words: Estate Manager, Rural Estate Manager, Land Manager, Property & Estate Management, Countryside Estate, Rural Property, Facilities Manager, Estate Operations, Mixed-Use Estate, Rural Jobs We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Mar 18, 2026
Full time
Estate Manager - Rural Estate Management This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced Estate Manager or property professional with a strong track record in managing commercial and residential lettings within a rural or mixed-use estate environment? Do you have proven experience overseeing tenant relationships, lease agreements, property compliance, and contractor coordination while maintaining high operational standards across a diverse estate portfolio? Are you seeking a varied and hands-on leadership role where you can take responsibility for property management, income generation, and the smooth running of both commercial and residential assets within a private estate setting? Location of the Job: UK - Oxfordshire (rural estate) Salary & Benefits Package: 45,000 - 60,000 per annum - Possible accommodation - to be discussed at interview Permanent, full-time position Company pension and holiday entitlement Opportunity to work within a varied and attractive rural estate environment About the Company: Our client is a private mixed-use rural estate comprising land, woodland, residential and commercial property, infrastructure, and countryside facilities. The estate supports a range of operational, commercial, and community activities and is committed to maintaining high standards of stewardship, presentation, and operational efficiency. The Estate Manager will work closely with ownership to deliver agreed operational and long-term estate objectives. Estate Manager - The Job Role Details: You will be responsible for the day-to-day management, maintenance, and operational delivery across the estate. This includes overseeing land and property management, maintenance programmes, staff and contractor coordination, and supporting estate events and commercial activities. Working closely with estate ownership, you will play a key role in ensuring the estate is maintained to high standards while supporting long-term planning, budgeting, and asset stewardship. Key Responsibilities: Manage day-to-day estate operations including land, buildings, infrastructure, and outdoor spaces Oversee planned and reactive maintenance across the estate Ensure compliance with health & safety, environmental, and regulatory requirements Line manage estate staff and coordinate external contractors and specialist suppliers Procure services and ensure delivery against agreed standards, budgets, and timescales Prepare and manage operational budgets, monitoring expenditure and identifying efficiencies Support income-generating opportunities linked to property, land use, or estate activities Oversee residential and commercial property management, acting as a key contact for tenants Support planning and delivery of estate events, coordinating logistics and infrastructure Provide operational reports and contribute to medium- and long-term estate planning Ideal Candidate Skills & Experience: Proven experience in estate management, rural property management, land management, or facilities management Strong organisational, planning, and people management capability Good financial awareness with experience managing operational budgets Practical, hands-on approach with strong problem-solving ability Strong communication and stakeholder management skills Full UK driving licence Desirable: Experience working within a rural, agricultural, or mixed-use estate environment Knowledge of countryside management, property maintenance, or estate event support Working Hours: Full-time position circa 40 hours pw depending upon role requirements How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role.The Industry Key Words: Estate Manager, Rural Estate Manager, Land Manager, Property & Estate Management, Countryside Estate, Rural Property, Facilities Manager, Estate Operations, Mixed-Use Estate, Rural Jobs We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Joshua Robert Recruitment
Barnwood, Gloucestershire
The Opportunity A leading UK property investment and development business is seeking an Asset Manager to join its growing Scotland-based team, focusing on a high-quality retail portfolio. This is an outstanding opportunity to join a well-capitalised, highly respected client-side platform with an active asset management strategy and long-term investment horizon. The role offers significant exposure across the full asset lifecycle, working closely with senior leadership on strategic initiatives, leasing, repositioning and value creation across a diverse retail portfolio. This opportunity would suit either: An existing Asset Manager looking to join a leading client-side business, or A Surveyor currently in Valuation, Agency or Property Management looking to transition into asset management. Key Responsibilities Deliver proactive asset management initiatives to enhance value across a retail-focused portfolio Work closely with leasing agents on lettings, regears and lease restructures Identify and execute value-add opportunities, including refurbishments, repurposing and tenant mix strategy Support investment and disposal activity, including underwriting and due diligence Produce and present asset business plans and performance reporting Liaise with internal teams and external advisors including agents, solicitors and consultants About You Degree qualified in Real Estate / Property or related discipline Ideally MRICS qualified (or working towards) Background in valuation, agency, property management or asset management Strong commercial awareness and understanding of the UK retail property market Analytical mindset with the ability to identify and deliver value creation opportunities Excellent communication and stakeholder management skills What s on Offer Opportunity to join a market-leading client-side property business Exposure to high-profile retail assets and strategic asset management projects Flexible / hybrid working Highly collaborative and entrepreneurial team environment Competitive salary and bonus package
Mar 17, 2026
Full time
The Opportunity A leading UK property investment and development business is seeking an Asset Manager to join its growing Scotland-based team, focusing on a high-quality retail portfolio. This is an outstanding opportunity to join a well-capitalised, highly respected client-side platform with an active asset management strategy and long-term investment horizon. The role offers significant exposure across the full asset lifecycle, working closely with senior leadership on strategic initiatives, leasing, repositioning and value creation across a diverse retail portfolio. This opportunity would suit either: An existing Asset Manager looking to join a leading client-side business, or A Surveyor currently in Valuation, Agency or Property Management looking to transition into asset management. Key Responsibilities Deliver proactive asset management initiatives to enhance value across a retail-focused portfolio Work closely with leasing agents on lettings, regears and lease restructures Identify and execute value-add opportunities, including refurbishments, repurposing and tenant mix strategy Support investment and disposal activity, including underwriting and due diligence Produce and present asset business plans and performance reporting Liaise with internal teams and external advisors including agents, solicitors and consultants About You Degree qualified in Real Estate / Property or related discipline Ideally MRICS qualified (or working towards) Background in valuation, agency, property management or asset management Strong commercial awareness and understanding of the UK retail property market Analytical mindset with the ability to identify and deliver value creation opportunities Excellent communication and stakeholder management skills What s on Offer Opportunity to join a market-leading client-side property business Exposure to high-profile retail assets and strategic asset management projects Flexible / hybrid working Highly collaborative and entrepreneurial team environment Competitive salary and bonus package
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management. You must possess a can do attitude and a drive to deliver excellent customer service as w click apply for full job details
Mar 17, 2026
Full time
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management. You must possess a can do attitude and a drive to deliver excellent customer service as w click apply for full job details
The Recruitment Experts
Northampton, Northamptonshire
Lettings Manager - Grange Park, Northampton Basic Salary: £28,000 to £32,000 On Target Earnings: £40,000 to £50,000 Are you an experienced and ambitious Lettings Manager looking for a new challenge with a leading independent estate agent? If so, we want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and experienced Lettings Manager to lead their dynamic lettings team. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage and mentor the lettings team, ensuring high performance and continuous development. Oversee the management of the property portfolio, ensuring properties are well-maintained and fully let. Build and maintain strong relationships with landlords and tenants, providing exceptional customer service. Monitor and analyse local rental market trends to inform business strategies and advise clients. Ensure all properties comply with relevant legislation and health and safety regulations. Prepare and present detailed reports on lettings performance to senior management. Address and resolve any issues or disputes that arise within the lettings process. Identify opportunities for business growth and work towards achieving lettings targets and key performance indicators. The Ideal Candidate: Proven experience in a lettings management or senior lettings role Strong leadership and team management skills. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organisational skills and attention to detail. Knowledge of the local rental market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Support towards your ARLA qualification. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Mar 17, 2026
Full time
Lettings Manager - Grange Park, Northampton Basic Salary: £28,000 to £32,000 On Target Earnings: £40,000 to £50,000 Are you an experienced and ambitious Lettings Manager looking for a new challenge with a leading independent estate agent? If so, we want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and experienced Lettings Manager to lead their dynamic lettings team. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage and mentor the lettings team, ensuring high performance and continuous development. Oversee the management of the property portfolio, ensuring properties are well-maintained and fully let. Build and maintain strong relationships with landlords and tenants, providing exceptional customer service. Monitor and analyse local rental market trends to inform business strategies and advise clients. Ensure all properties comply with relevant legislation and health and safety regulations. Prepare and present detailed reports on lettings performance to senior management. Address and resolve any issues or disputes that arise within the lettings process. Identify opportunities for business growth and work towards achieving lettings targets and key performance indicators. The Ideal Candidate: Proven experience in a lettings management or senior lettings role Strong leadership and team management skills. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organisational skills and attention to detail. Knowledge of the local rental market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Support towards your ARLA qualification. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills. What's Next? Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.
Our client is an industry leading, independent firm of Estate and Letting Agents with great working hours, and they are looking for an experienced Lettings & Property Management person to join their fantastic firm in central Exeter with a basic salary in the region of £30,000 and on target earnings £35,000. Well-known for their dedication to their staff, vendors and tenants, they always strive to e
Mar 17, 2026
Full time
Our client is an industry leading, independent firm of Estate and Letting Agents with great working hours, and they are looking for an experienced Lettings & Property Management person to join their fantastic firm in central Exeter with a basic salary in the region of £30,000 and on target earnings £35,000. Well-known for their dedication to their staff, vendors and tenants, they always strive to e
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser
Mar 17, 2026
Full time
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser
Mar 17, 2026
Full time
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser click apply for full job details
Mar 17, 2026
Full time
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property ser click apply for full job details
Job Description Join a collaborative, people-focused team where your expertise truly makes an impact. We're looking for a talented Conveyancer to join our Manchester office. This is a unique opportunity-unlike traditional conveyancing roles, you will carry no personal caseload . Instead, you'll use your expertise to guide, mentor and support a team of three lawyers, helping them deliver exceptional legal service within a positive and collaborative environment. What You'll Be Doing As a Conveyancer at CDPL, you'll play a vital role in developing people, improving quality and ensuring best practice across the team. Your responsibilities will include: Carrying no personal caseload -your role is dedicated entirely to people development and quality assurance. Mentoring, supervising and coaching a small team of three lawyers, supporting their technical growth and day-to-day decision making. Reviewing and overseeing legal work across residential property transactions (leasehold, freehold, registered and unregistered). Conducting detailed file reviews to ensure accuracy, compliance and risk mitigation. Providing clear, pragmatic legal advice to support your team's understanding and progress. Supporting the Team Manager with leadership, operational oversight and embedding best practice. Promoting consistent communication, strong risk awareness and adherence to processes and policies. Why Join Us? Working with us means being part of a positive, collaborative culture designed to help you thrive. Close partnership with Associates, Property Lawyers, Senior Property Lawyers and your Team Manager. Bonus scheme recognising your contribution and impact. Group Life Assurance for peace of mind. Option to purchase additional holiday to suit your lifestyle. Hybrid - Family Flexible - 3 days in the office, 2 days from home. Plus, many more benefits. What We're Looking For To excel in this role, you'll bring: A relevant legal qualification such as a Law Degree, LPC, Licensed Conveyancer, Solicitor or Legal Executive (FCILEX). Strong experience across residential conveyancing, with the confidence to guide others through complex matters. Excellent communication, leadership, mentoring and coaching skills. A high level of accuracy, risk awareness and attention to detail. The ability to support others while working collaboratively within a team-focused culture. Knowledge of CMS systems and Microsoft Office (Word, Excel, Outlook) is helpful but not essential. About Us Conveyancing Direct is part of Connells Group -the UK's largest and most successful estate agency and property services provider. Established in 1936 and now with a network of over 1,250 branches, the Group offers services across residential sales, lettings, new homes, mortgages, surveying, conveyancing and more.Join a company with a proud history and a bright future.S&C00542
Mar 17, 2026
Full time
Job Description Join a collaborative, people-focused team where your expertise truly makes an impact. We're looking for a talented Conveyancer to join our Manchester office. This is a unique opportunity-unlike traditional conveyancing roles, you will carry no personal caseload . Instead, you'll use your expertise to guide, mentor and support a team of three lawyers, helping them deliver exceptional legal service within a positive and collaborative environment. What You'll Be Doing As a Conveyancer at CDPL, you'll play a vital role in developing people, improving quality and ensuring best practice across the team. Your responsibilities will include: Carrying no personal caseload -your role is dedicated entirely to people development and quality assurance. Mentoring, supervising and coaching a small team of three lawyers, supporting their technical growth and day-to-day decision making. Reviewing and overseeing legal work across residential property transactions (leasehold, freehold, registered and unregistered). Conducting detailed file reviews to ensure accuracy, compliance and risk mitigation. Providing clear, pragmatic legal advice to support your team's understanding and progress. Supporting the Team Manager with leadership, operational oversight and embedding best practice. Promoting consistent communication, strong risk awareness and adherence to processes and policies. Why Join Us? Working with us means being part of a positive, collaborative culture designed to help you thrive. Close partnership with Associates, Property Lawyers, Senior Property Lawyers and your Team Manager. Bonus scheme recognising your contribution and impact. Group Life Assurance for peace of mind. Option to purchase additional holiday to suit your lifestyle. Hybrid - Family Flexible - 3 days in the office, 2 days from home. Plus, many more benefits. What We're Looking For To excel in this role, you'll bring: A relevant legal qualification such as a Law Degree, LPC, Licensed Conveyancer, Solicitor or Legal Executive (FCILEX). Strong experience across residential conveyancing, with the confidence to guide others through complex matters. Excellent communication, leadership, mentoring and coaching skills. A high level of accuracy, risk awareness and attention to detail. The ability to support others while working collaboratively within a team-focused culture. Knowledge of CMS systems and Microsoft Office (Word, Excel, Outlook) is helpful but not essential. About Us Conveyancing Direct is part of Connells Group -the UK's largest and most successful estate agency and property services provider. Established in 1936 and now with a network of over 1,250 branches, the Group offers services across residential sales, lettings, new homes, mortgages, surveying, conveyancing and more.Join a company with a proud history and a bright future.S&C00542
Residential Property Manager Salary circa £24,000 to £25,000 dependent on experience + commission Hours: Mon-Thurs: 9am-5pm (30 min lunch) Friday: 9am-5pm (1 hour lunch) Saturdays: 9am-1pm (1 in 4) Benefits Additional leave Employee discount Enhanced maternity leave Enhanced paternity leave Paid volunteer time Referral programme Essentials Industry experience preferred but not essential Full UK driving licence Possessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA) Overall Objective To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management. The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation. Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required. Key Responsibilities Property Lettings Respond to enquiries and organise accompanied viewings Collect applicant information in line with GDPR and process referencing through third-party providers Guide applicants through the move-in process from application to tenancy start Prepare tenancy and compliance documentation Ensure properties are ready for tenancy including organising repairs or cleaning Collect initial rent and deposit monies and register deposits within government schemes Undertake key handovers and tenancy sign-ups Marketing Ensure properties are marketed to a high standard in line with Consumer Protection Regulations Take property images, prepare floorplans and produce accurate property descriptions and brochures Property Management Act as the main contact for landlords and tenants across an allocated portfolio Ensure properties meet legislation for the Private Rented Sector Monitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detection Arrange repairs through approved contractors and liaise with landlords and tenants Manage lease renewals and rent reviews, providing market advice and serving notices where required Organise and carry out mid-term property inspections Liaise with credit control regarding rent arrears and advise landlords Manage tenant vacates including check-outs, deposit negotiations and re-letting strategy Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required. Key Skills High levels of customer service and professionalism Strong IT skills including Microsoft Office (property management systems beneficial) Self-motivated with good organisational and time management skills Ability to work independently and as part of a team Commitment to ongoing professional development Ability to build relationships with contractors and suppliers Other Maintain a positive customer-focused attitude in line with company policies Adhere to all health & safety and security procedures Promote other areas of the business where appropriate Full UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available) Assist other areas of the department during busy periods or holiday cover Compliance & Security Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements. All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018. Ensure all personal data is handled securely and report any breaches or system weaknesses to a director. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Mar 17, 2026
Full time
Residential Property Manager Salary circa £24,000 to £25,000 dependent on experience + commission Hours: Mon-Thurs: 9am-5pm (30 min lunch) Friday: 9am-5pm (1 hour lunch) Saturdays: 9am-1pm (1 in 4) Benefits Additional leave Employee discount Enhanced maternity leave Enhanced paternity leave Paid volunteer time Referral programme Essentials Industry experience preferred but not essential Full UK driving licence Possessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA) Overall Objective To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management. The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation. Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required. Key Responsibilities Property Lettings Respond to enquiries and organise accompanied viewings Collect applicant information in line with GDPR and process referencing through third-party providers Guide applicants through the move-in process from application to tenancy start Prepare tenancy and compliance documentation Ensure properties are ready for tenancy including organising repairs or cleaning Collect initial rent and deposit monies and register deposits within government schemes Undertake key handovers and tenancy sign-ups Marketing Ensure properties are marketed to a high standard in line with Consumer Protection Regulations Take property images, prepare floorplans and produce accurate property descriptions and brochures Property Management Act as the main contact for landlords and tenants across an allocated portfolio Ensure properties meet legislation for the Private Rented Sector Monitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detection Arrange repairs through approved contractors and liaise with landlords and tenants Manage lease renewals and rent reviews, providing market advice and serving notices where required Organise and carry out mid-term property inspections Liaise with credit control regarding rent arrears and advise landlords Manage tenant vacates including check-outs, deposit negotiations and re-letting strategy Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required. Key Skills High levels of customer service and professionalism Strong IT skills including Microsoft Office (property management systems beneficial) Self-motivated with good organisational and time management skills Ability to work independently and as part of a team Commitment to ongoing professional development Ability to build relationships with contractors and suppliers Other Maintain a positive customer-focused attitude in line with company policies Adhere to all health & safety and security procedures Promote other areas of the business where appropriate Full UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available) Assist other areas of the department during busy periods or holiday cover Compliance & Security Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements. All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018. Ensure all personal data is handled securely and report any breaches or system weaknesses to a director. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Our client is an industry leading, independent firm of Estate and Letting Agents with great working hours, and they are looking for an experienced Lettings & Property Management person to join their fantastic firm in central Exeter with a basic salary in the region of £30,000 and on target earnings £35,000. Well-known for their dedication to their staff, vendors and tenants, they always strive to e click apply for full job details
Mar 17, 2026
Full time
Our client is an industry leading, independent firm of Estate and Letting Agents with great working hours, and they are looking for an experienced Lettings & Property Management person to join their fantastic firm in central Exeter with a basic salary in the region of £30,000 and on target earnings £35,000. Well-known for their dedication to their staff, vendors and tenants, they always strive to e click apply for full job details
Senior Property Manager - Commercial & Residential to 50k DOE This role comprises of 70% Commercial Properties 5 years + experience required Are you a hands-on Property Manager who thrives in a fast-paced, client-facing environment? Do you enjoy taking ownership of complex portfolios, leading teams, and being the person, everyone trusts to get things done? We are recruiting for an experienced Commercial & Residential Property Manager to join a dynamic and growing property agency. This is a front-of-house, highly visible role suited to someone who enjoys building relationships, solving problems, and leading from the front. You will be Second-in- Command working alongside the Directors to drive the business forward The Role of the Property Manager You will take responsibility for a mixed portfolio of commercial and residential properties, acting as the key point of contact for landlords, tenants, and contractors while ensuring service levels remain exceptional. Commercial Property Management Manage rent and service charge collections Oversee rent reviews and lease renewals Build and maintain strong tenant and landlord relationships Residential Property Management Oversee the residential portfolio end-to-end Ensure timely rent collection Manage maintenance from instruction through to completion The "Fixer" Act as the escalation point for complex issues Resolve challenges quickly and professionally Coordinate contractors and manage expectations Compliance & Administration Ensure all legal documentation is up to date Oversee deposits, safety certificates, and statutory requirements Commercial Lettings Place property adverts Conduct viewings Negotiate and agree lease terms Team Leadership Line manage a small team Monitor attendance and performance Lead by example and keep motivation high What We're Looking for in the Property Manager Minimum 5 years' property management experience Commercial property experience is mandatory Background within a commercial lettings / management agency Highly organised with excellent time management Confident, professional, and client-facing Car owner with full driving licence Strong IT skills - Excel proficiency is essential Why Apply for this Property Manager role? Join a respected and established property business Work in a varied, autonomous role with real responsibility Opportunity to shape processes and make a genuine impact
Mar 17, 2026
Full time
Senior Property Manager - Commercial & Residential to 50k DOE This role comprises of 70% Commercial Properties 5 years + experience required Are you a hands-on Property Manager who thrives in a fast-paced, client-facing environment? Do you enjoy taking ownership of complex portfolios, leading teams, and being the person, everyone trusts to get things done? We are recruiting for an experienced Commercial & Residential Property Manager to join a dynamic and growing property agency. This is a front-of-house, highly visible role suited to someone who enjoys building relationships, solving problems, and leading from the front. You will be Second-in- Command working alongside the Directors to drive the business forward The Role of the Property Manager You will take responsibility for a mixed portfolio of commercial and residential properties, acting as the key point of contact for landlords, tenants, and contractors while ensuring service levels remain exceptional. Commercial Property Management Manage rent and service charge collections Oversee rent reviews and lease renewals Build and maintain strong tenant and landlord relationships Residential Property Management Oversee the residential portfolio end-to-end Ensure timely rent collection Manage maintenance from instruction through to completion The "Fixer" Act as the escalation point for complex issues Resolve challenges quickly and professionally Coordinate contractors and manage expectations Compliance & Administration Ensure all legal documentation is up to date Oversee deposits, safety certificates, and statutory requirements Commercial Lettings Place property adverts Conduct viewings Negotiate and agree lease terms Team Leadership Line manage a small team Monitor attendance and performance Lead by example and keep motivation high What We're Looking for in the Property Manager Minimum 5 years' property management experience Commercial property experience is mandatory Background within a commercial lettings / management agency Highly organised with excellent time management Confident, professional, and client-facing Car owner with full driving licence Strong IT skills - Excel proficiency is essential Why Apply for this Property Manager role? Join a respected and established property business Work in a varied, autonomous role with real responsibility Opportunity to shape processes and make a genuine impact
Property Manager / Lettings Administrator Worcester Salary: Up to £30,000 per annum (DOE) An excellent opportunity has arisen for an experienced Property Manager or Lettings Administrator to join a well-established growing independent Estate Agency based in Worcester. This is a great role for a highly organised and customer-focused individual looking to join a busy and supportive team. The Role As a Property Manager/ Lettings Administrator, you will be responsible for overseeing a portfolio of residential properties, ensuring both landlords and tenants receive a high level of service. You will handle day-to-day property management duties while ensuring all maintenance, communication and compliance matters are dealt with efficiently. What s on Offer Salary up to £30,000 negotiable depending on experience Opportunity to join a friendly, independent agency Supportive working environment with career development potential Key Responsibilities Managing enquiries from landlords and tenants via phone and email Handling rent arrears and maintaining clear communication with tenants and landlords Coordinating and managing property maintenance issues, liaising with contractors to ensure timely resolution Obtaining contractor quotes and gaining landlord approval for works Arranging and overseeing property inventories Managing tenancy renewals to minimise void periods Ensuring all processes are completed in line with current compliance and legislation About You Previous experience in Property Management or Lettings is essential Strong customer service and communication skills Highly organised with the ability to manage multiple tasks and deadlines Proactive problem-solver with excellent attention to detail Full UK driving licence required If you have the relevant Property Management or Lettings experience and would like to find out more, please apply with your CV. Alcea Consultancy are acting as an employment business/agency in relation to this vacancy. Applicants must have the right to live and work in the UK.
Mar 17, 2026
Full time
Property Manager / Lettings Administrator Worcester Salary: Up to £30,000 per annum (DOE) An excellent opportunity has arisen for an experienced Property Manager or Lettings Administrator to join a well-established growing independent Estate Agency based in Worcester. This is a great role for a highly organised and customer-focused individual looking to join a busy and supportive team. The Role As a Property Manager/ Lettings Administrator, you will be responsible for overseeing a portfolio of residential properties, ensuring both landlords and tenants receive a high level of service. You will handle day-to-day property management duties while ensuring all maintenance, communication and compliance matters are dealt with efficiently. What s on Offer Salary up to £30,000 negotiable depending on experience Opportunity to join a friendly, independent agency Supportive working environment with career development potential Key Responsibilities Managing enquiries from landlords and tenants via phone and email Handling rent arrears and maintaining clear communication with tenants and landlords Coordinating and managing property maintenance issues, liaising with contractors to ensure timely resolution Obtaining contractor quotes and gaining landlord approval for works Arranging and overseeing property inventories Managing tenancy renewals to minimise void periods Ensuring all processes are completed in line with current compliance and legislation About You Previous experience in Property Management or Lettings is essential Strong customer service and communication skills Highly organised with the ability to manage multiple tasks and deadlines Proactive problem-solver with excellent attention to detail Full UK driving licence required If you have the relevant Property Management or Lettings experience and would like to find out more, please apply with your CV. Alcea Consultancy are acting as an employment business/agency in relation to this vacancy. Applicants must have the right to live and work in the UK.
Now seeking a Property Manager to join an established, independently owned, full service agency providing residential sales and lettings, financial services as well as specialist land and new homes advice. They believe in good old-fashioned service and a while hearted commitment to ensuring our clients enjoy an easier, less stressful time when selling a property or moving home. Location: Croydon Area - Full time in the Office Salary: upto £35k depending on qualifications and experience What you will need: You will need to have the background in running a large portfolio of residential properties, ideally ARLA qualified but not essential and have a thorough understanding of property legislation and compliance. You will need to be energetic, driven, a team-player, proactive, self-motivated, and ready to hit the ground running; A full UK driving licence and car is essential. MAIN DUTIES & RESPONSIBILITIES: Dealing with property maintenance. Collection of rents. Payments to landlords Keep up to date with lettings legislation. Attend residential properties across London for compliance inspections Work with external assessors on fire risk assessments and review outcome Overseeing a good-sized portfolio Being able to produce and manage budgets and overall expenditure for residential properties, assisting with forecasts and reports. Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGM's /EGM's/ directors meetings If you are interested in further details, please APPLY NOW
Mar 17, 2026
Full time
Now seeking a Property Manager to join an established, independently owned, full service agency providing residential sales and lettings, financial services as well as specialist land and new homes advice. They believe in good old-fashioned service and a while hearted commitment to ensuring our clients enjoy an easier, less stressful time when selling a property or moving home. Location: Croydon Area - Full time in the Office Salary: upto £35k depending on qualifications and experience What you will need: You will need to have the background in running a large portfolio of residential properties, ideally ARLA qualified but not essential and have a thorough understanding of property legislation and compliance. You will need to be energetic, driven, a team-player, proactive, self-motivated, and ready to hit the ground running; A full UK driving licence and car is essential. MAIN DUTIES & RESPONSIBILITIES: Dealing with property maintenance. Collection of rents. Payments to landlords Keep up to date with lettings legislation. Attend residential properties across London for compliance inspections Work with external assessors on fire risk assessments and review outcome Overseeing a good-sized portfolio Being able to produce and manage budgets and overall expenditure for residential properties, assisting with forecasts and reports. Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGM's /EGM's/ directors meetings If you are interested in further details, please APPLY NOW
