Join my client as Technical Surveyor! Are you passionate about construction and social housing? Do you have the technical expertise and customer-focused mindset to deliver exceptional service? If so, we want YOU to be part of our Maintenance Operations team! About the Role: As a Technical Surveyor, you will play a vital role in ensuring that our repairs and maintenance services are delivered to the highest quality standards. You will be the go-to expert, providing technical support while ensuring compliance with health and safety regulations and building standards. Hours: 37 hours over 5 days Salary: £45074 + 4% pay award from 1st April 2026 When: Available immediately Location: Mobile worker- Worcester, Birmingham, Coventry Key Responsibilities: * Deliver technical support in the development of repairs and maintenance services. * Plan, organise, and conduct pre- and post-inspections, preparing schedules of works using relevant NHF Schedule of Rates. * Carry out Damp and Mould inspections in line with established processes. * Supervise and coordinate the work of internal and external contractors, ensuring compliance with specifications and legislation. * Maintain effective communication with customers, keeping them informed about progress and issues. * Conduct site-specific risk assessments and monitor adherence to health and safety requirements. * Resolve customer complaints professionally, identifying service improvements where necessary. * Prepare detailed specifications and documentation for procurement processes. What You Bring: * A degree or HNC/HND in a building-related subject or great experience * IOSH or similar Health and Safety qualification - desirable * Strong knowledge of building fabrics, structures, and relevant regulations. * Experience in managing projects under CDM regulations. * Excellent communication skills for interacting with internal and external stakeholders. * A proactive approach to complaint resolution and customer service. * A full driving licence and access to a vehicle for business use. Why Join Us? We are committed to fostering a workplace that embodies our values: * BRAVE: Face challenges head-on and continuously seek improvement. * AMBITIOUS: Innovate and find solutions while striving for excellence. * HONEST: Take responsibility and maintain transparency in your work. * CITIZEN: Engage with our community and encourage everyone to do their best. What We Offer: * 26 days annual leave (plus bank holidays), increasing with service * Option to buy up to 5 additional leave days * Enhanced family leave * Mobile working with mileage paid from home * Mileage reimbursement at HMRC rates A supportive and dynamic work environment. * Opportunities for professional development and training. * A chance to make a real impact in the construction and social housing sectors. Ready to Make a Difference? If you are excited about this opportunity and meet the qualifications outlined above, we would love to hear from you! Apply today and be part of a team that is dedicated to delivering excellent service and improving the lives of our community. Send your CV across to (see below) or book a call to discuss the role Note: This job description is not exhaustive. You may be required to carry out additional duties that fall within the remit of this role in accordance with operational requirements. Join us in our mission to create safe and comfortable living environments for all! Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Mar 18, 2026
Full time
Join my client as Technical Surveyor! Are you passionate about construction and social housing? Do you have the technical expertise and customer-focused mindset to deliver exceptional service? If so, we want YOU to be part of our Maintenance Operations team! About the Role: As a Technical Surveyor, you will play a vital role in ensuring that our repairs and maintenance services are delivered to the highest quality standards. You will be the go-to expert, providing technical support while ensuring compliance with health and safety regulations and building standards. Hours: 37 hours over 5 days Salary: £45074 + 4% pay award from 1st April 2026 When: Available immediately Location: Mobile worker- Worcester, Birmingham, Coventry Key Responsibilities: * Deliver technical support in the development of repairs and maintenance services. * Plan, organise, and conduct pre- and post-inspections, preparing schedules of works using relevant NHF Schedule of Rates. * Carry out Damp and Mould inspections in line with established processes. * Supervise and coordinate the work of internal and external contractors, ensuring compliance with specifications and legislation. * Maintain effective communication with customers, keeping them informed about progress and issues. * Conduct site-specific risk assessments and monitor adherence to health and safety requirements. * Resolve customer complaints professionally, identifying service improvements where necessary. * Prepare detailed specifications and documentation for procurement processes. What You Bring: * A degree or HNC/HND in a building-related subject or great experience * IOSH or similar Health and Safety qualification - desirable * Strong knowledge of building fabrics, structures, and relevant regulations. * Experience in managing projects under CDM regulations. * Excellent communication skills for interacting with internal and external stakeholders. * A proactive approach to complaint resolution and customer service. * A full driving licence and access to a vehicle for business use. Why Join Us? We are committed to fostering a workplace that embodies our values: * BRAVE: Face challenges head-on and continuously seek improvement. * AMBITIOUS: Innovate and find solutions while striving for excellence. * HONEST: Take responsibility and maintain transparency in your work. * CITIZEN: Engage with our community and encourage everyone to do their best. What We Offer: * 26 days annual leave (plus bank holidays), increasing with service * Option to buy up to 5 additional leave days * Enhanced family leave * Mobile working with mileage paid from home * Mileage reimbursement at HMRC rates A supportive and dynamic work environment. * Opportunities for professional development and training. * A chance to make a real impact in the construction and social housing sectors. Ready to Make a Difference? If you are excited about this opportunity and meet the qualifications outlined above, we would love to hear from you! Apply today and be part of a team that is dedicated to delivering excellent service and improving the lives of our community. Send your CV across to (see below) or book a call to discuss the role Note: This job description is not exhaustive. You may be required to carry out additional duties that fall within the remit of this role in accordance with operational requirements. Join us in our mission to create safe and comfortable living environments for all! Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Bank Mental Health Support Worker - £13.16 - £14.22 per Hour. Hours Part-Time hours, Monday - Friday. Occasional evening & weekends. Service Transitional Support, Oxford. What You ll Be Doing: The Transitional Support?team are looking for an enthusiastic and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Bank Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Mar 18, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Bank Mental Health Support Worker - £13.16 - £14.22 per Hour. Hours Part-Time hours, Monday - Friday. Occasional evening & weekends. Service Transitional Support, Oxford. What You ll Be Doing: The Transitional Support?team are looking for an enthusiastic and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Bank Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Family Support Worker We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative. Position: Family Support Worker Location: Cross Green, Leeds Hours: Part-time, 21 hours per week Salary: £27,097 per annum pro rata Contract: Permanent Closing Date: 18th March 2026 The Role This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard. Working with Members, you will: Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach Support families who have an early help assessment or plan to understand and navigate the process Work collaboratively with the other Family Support Services and multi-agency partners Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children. Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support About You We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes). You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships. About the Organisation Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work. Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 18, 2026
Full time
Family Support Worker We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative. Position: Family Support Worker Location: Cross Green, Leeds Hours: Part-time, 21 hours per week Salary: £27,097 per annum pro rata Contract: Permanent Closing Date: 18th March 2026 The Role This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard. Working with Members, you will: Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach Support families who have an early help assessment or plan to understand and navigate the process Work collaboratively with the other Family Support Services and multi-agency partners Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children. Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support About You We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes). You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships. About the Organisation Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work. Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time 40 Hours On-Call Responsibility 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated 'Good' provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: Hold CQC registration for the scheme Lead and develop a team of 50+ staff Maintain strong governance and inspection readiness Drive quality improvement towards Outstanding Ensure safe, compliant and financially stable service delivery Represent the service with Commissioners and Housing partners This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For Governance & Compliance Full CQC compliance and statutory notifications Safeguarding oversight and incident management Monthly audits across medication, care plans and documentation Maintaining inspection-ready evidence Leadership & Workforce Stability Line management of seniors and coordinators Staff supervision, appraisals and performance management Rota oversight and safe staffing levels Embedding a culture of accountability and professionalism Working closely with housing team and supporting the day-to-day operations Care Quality & Resident Outcomes Assessing new clients for suitability and mobilising new service Draft assessments, care plan and reviews Partnership working with GPs, Social Workers and health teams Responding effectively to complex care needs Stakeholder Management Contract review meetings with Local Authorities Building strong relationships with residents and families Professional representation of the organisation at all times About You Current or previous Registered Manager within Extra Care Strong working knowledge of CQC standards and inspection frameworks Experience managing teams of 30+ staff Level 5 in Health & Social Care (or working towards) Calm, organised and governance-focused Able to manage safeguarding and complex incidents confidently Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.
Mar 18, 2026
Full time
Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time 40 Hours On-Call Responsibility 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated 'Good' provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: Hold CQC registration for the scheme Lead and develop a team of 50+ staff Maintain strong governance and inspection readiness Drive quality improvement towards Outstanding Ensure safe, compliant and financially stable service delivery Represent the service with Commissioners and Housing partners This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For Governance & Compliance Full CQC compliance and statutory notifications Safeguarding oversight and incident management Monthly audits across medication, care plans and documentation Maintaining inspection-ready evidence Leadership & Workforce Stability Line management of seniors and coordinators Staff supervision, appraisals and performance management Rota oversight and safe staffing levels Embedding a culture of accountability and professionalism Working closely with housing team and supporting the day-to-day operations Care Quality & Resident Outcomes Assessing new clients for suitability and mobilising new service Draft assessments, care plan and reviews Partnership working with GPs, Social Workers and health teams Responding effectively to complex care needs Stakeholder Management Contract review meetings with Local Authorities Building strong relationships with residents and families Professional representation of the organisation at all times About You Current or previous Registered Manager within Extra Care Strong working knowledge of CQC standards and inspection frameworks Experience managing teams of 30+ staff Level 5 in Health & Social Care (or working towards) Calm, organised and governance-focused Able to manage safeguarding and complex incidents confidently Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.
Housing Support Worker / Case Worker A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Hostel Support Worker, Key Worker, Residential Support Worker This role is known internally as a Case Management Worker SALARY: £26,740 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday, worked on a rota basis between 7.30am-3.30pm and 1.00pm-9.00pm, with occasional evening cover JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to join a frontline homeless hostel service, supporting vulnerable adults with complex needs to move towards independent living. As a Housing Support Worker / Case Worker you will work exclusively within a hostel environment, delivering structured case management, support planning and risk assessments for residents who may be affected by homelessness, mental health needs, substance misuse and offending histories. The Housing Support Worker / Case Worker role involves holding a caseload, conducting regular key working sessions, coordinating with external agencies and ensuring safeguarding and resident safety remain central to all practice. This is an ideal opportunity for a Housing Support Worker / Case Worker with strong hostel-based experience who is confident working in a fast-paced, people-focused environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Case Worker include: Resident Induction and Engagement: Carrying out resident welcomes, inductions and ongoing engagement within the hostel Support Planning and Case Management: Developing, reviewing and maintaining person-centred support plans in partnership with residents Risk Assessment and Safeguarding: Completing, reviewing and updating risk assessments in line with organisational procedures Key Working Sessions: Holding regular, planned case management sessions using a flexible and strengths-based approach Multi-Agency Working: Liaising with external agencies including health services, probation, housing and social care Resident Progression: Supporting residents to access benefits, activities, services and move-on accommodation Record Keeping and Administration: Maintaining accurate, timely records including support plans, risk assessments and case notes Health And Safety Compliance: Conducting building and room checks and reporting health and safety concerns appropriately Resident Participation: Encouraging resident involvement in activities and service development Professional Practice: Upholding safeguarding, confidentiality, professional boundaries and equality standards at all times CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of working full-time within a homeless hostel or similar supported housing environment Demonstrable experience of working with homeless individuals with complex needs, including mental health, substance misuse and offending-related issues Strong experience of support planning, risk assessments and ongoing case management within a hostel setting Experience of holding and managing a caseload, delivering consistent and structured support A confident understanding of safeguarding, risk management and professional boundaries when working with vulnerable adults Excellent communication, interpersonal and engagement skills The ability to maintain accurate records and complete clear written reports A flexible, resilient and person-centred approach to support work DESIRABLE A relevant qualification in Housing, Health and Social Care or a related field Experience of multi-agency working within homelessness or supported housing services Knowledge of outcomes-based assessment tools and harm reduction approaches This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14387 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 18, 2026
Full time
Housing Support Worker / Case Worker A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Hostel Support Worker, Key Worker, Residential Support Worker This role is known internally as a Case Management Worker SALARY: £26,740 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday, worked on a rota basis between 7.30am-3.30pm and 1.00pm-9.00pm, with occasional evening cover JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to join a frontline homeless hostel service, supporting vulnerable adults with complex needs to move towards independent living. As a Housing Support Worker / Case Worker you will work exclusively within a hostel environment, delivering structured case management, support planning and risk assessments for residents who may be affected by homelessness, mental health needs, substance misuse and offending histories. The Housing Support Worker / Case Worker role involves holding a caseload, conducting regular key working sessions, coordinating with external agencies and ensuring safeguarding and resident safety remain central to all practice. This is an ideal opportunity for a Housing Support Worker / Case Worker with strong hostel-based experience who is confident working in a fast-paced, people-focused environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Case Worker include: Resident Induction and Engagement: Carrying out resident welcomes, inductions and ongoing engagement within the hostel Support Planning and Case Management: Developing, reviewing and maintaining person-centred support plans in partnership with residents Risk Assessment and Safeguarding: Completing, reviewing and updating risk assessments in line with organisational procedures Key Working Sessions: Holding regular, planned case management sessions using a flexible and strengths-based approach Multi-Agency Working: Liaising with external agencies including health services, probation, housing and social care Resident Progression: Supporting residents to access benefits, activities, services and move-on accommodation Record Keeping and Administration: Maintaining accurate, timely records including support plans, risk assessments and case notes Health And Safety Compliance: Conducting building and room checks and reporting health and safety concerns appropriately Resident Participation: Encouraging resident involvement in activities and service development Professional Practice: Upholding safeguarding, confidentiality, professional boundaries and equality standards at all times CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of working full-time within a homeless hostel or similar supported housing environment Demonstrable experience of working with homeless individuals with complex needs, including mental health, substance misuse and offending-related issues Strong experience of support planning, risk assessments and ongoing case management within a hostel setting Experience of holding and managing a caseload, delivering consistent and structured support A confident understanding of safeguarding, risk management and professional boundaries when working with vulnerable adults Excellent communication, interpersonal and engagement skills The ability to maintain accurate records and complete clear written reports A flexible, resilient and person-centred approach to support work DESIRABLE A relevant qualification in Housing, Health and Social Care or a related field Experience of multi-agency working within homelessness or supported housing services Knowledge of outcomes-based assessment tools and harm reduction approaches This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14387 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Social Worker Want to know what it's really like to relocate and join our social work team? In this video, one of our social workers talks about his relocation journey and what makes working here so rewarding, you can find the video here - Interview - Social Worker Recruitment on Vimeo The Service and Team : We are seeking committed, compassionate Social Workers to join our dynamic, high performing service, supporting young people in and leaving care through relationship based pathway planning. We work closely with Carefree, a young person led, award winning local charity, alongside a wide network of partner agencies to provide holistic, joined up support that transforms lives. You'll work within a multi disciplinary team of Social Workers, Personal Advisors, youth workers, housing specialists, and mental health professionals-all dedicated to helping young people thrive. Our service was recognised as Outstanding by Ofsted in 2024, who noted: 'C are leavers receive an impressive level of support in Cornwall and the local authority's partnership with a specialist commissioned service to young people is exemplary' . You can access Cornwall's Ofsted inspection report here Cornwall Council - Open - Find an Inspection Report - Ofsted The Role In this rewarding role, you will place young people at the heart of your practice. You'll build trusted relationships that empower 16-18 year olds to make positive decisions about their education, employment, housing, health, and wellbeing. You will support young people who are in care, leaving care, and those seeking asylum, helping them feel secure and ready for independence. Through collaborative pathway planning, you'll work alongside young people, carers, families, and key partners in housing, health, education, and the community to ensure each young person has the right support to prepare for adulthood. Building strong, trusting relationships is central to the role-enabling young people to achieve their goals and move forward with confidence. This role comes with a £4,000 welcome bonus alongside a generous relocation package of up to £8,000 to help support your move to Cornwall (for eligible candidates). This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What you'll need to succeed: We'd love to hear from you if you: Hold a Social Work qualification (DipSW, BA Social Work, or equivalent) and are Social Work England registered. Have experience or an understanding of working with children in care and/or care leavers. Are able to build strong and supportive relationships with young people and understand the challenges they face. Can work independently and manage a busy caseload. Have strong assessment and risk management skills. Are I.T. literate and hold a full driving licence. Experience or an understanding of working with Unaccompanied Asylum-Seeking Children is desirable. Why Join Us? Be part of an Outstanding service that truly changes lives. Work in a supportive, collaborative team with access to specialist expertise, including psychologist, housing, youth justice and SCSA Enjoy a role that's varied, rewarding, and impactful. Benefit from ongoing training and development and progression opportunities. What you'll get in return: We actively encourage and enable our practitioners to progress and reward them for their commitment and expertise. If you are committed to continuing professional development, can demonstrate learning in your practice and in improved outcomes for the children you help and protect, we will provide you with the career options and remuneration that match your expertise. We support our social workers to stay in front line practice as advanced practitioners or move to front line management, both of which attract the same pay. As part of our commitment to outstanding practice, we have put in place a comprehensive core curriculum and career and qualification pathway for our social workers to develop their knowledge and skills to deliver the most effective social work intervention with children and families. Cornwall is one of the best places in the country to live, work and bring up a family. It's location and landscape offer unique opportunities for a healthier, happier way of life. We are committed to supporting the wellbeing of our staff and we recognise that resilient Social Workers need a good work/life balance as well as supportive leadership and support in the workplace. In recognition of the vital contribution you make, we offer an attractive package of benefits including: A competitive starting salary and the opportunity to increase your pay further as you progress Welcome bonus of £4000 for qualified Social Workers who are new to social work in Cornwall and have completed their ASYE £3000 Annual Market Supplement for Advanced Practitioners A generous relocation package An excellent core curriculum to support your ongoing development and a outstanding career and qualification pathway, recognised by Ofsted as a foundation of Cornwall's good practice, which will support your progression. Supportive management and leadership with regular, high-quality case and reflective supervision Access to a Cornwall Council lease car and pool car scheme 26 days paid annual leave per year (rising with length of service), plus bank holidays Flexible working opportunities, including part-time hours, compressed hours and homeworking Payment of your Social Work England registration fees.
Mar 18, 2026
Full time
Social Worker Want to know what it's really like to relocate and join our social work team? In this video, one of our social workers talks about his relocation journey and what makes working here so rewarding, you can find the video here - Interview - Social Worker Recruitment on Vimeo The Service and Team : We are seeking committed, compassionate Social Workers to join our dynamic, high performing service, supporting young people in and leaving care through relationship based pathway planning. We work closely with Carefree, a young person led, award winning local charity, alongside a wide network of partner agencies to provide holistic, joined up support that transforms lives. You'll work within a multi disciplinary team of Social Workers, Personal Advisors, youth workers, housing specialists, and mental health professionals-all dedicated to helping young people thrive. Our service was recognised as Outstanding by Ofsted in 2024, who noted: 'C are leavers receive an impressive level of support in Cornwall and the local authority's partnership with a specialist commissioned service to young people is exemplary' . You can access Cornwall's Ofsted inspection report here Cornwall Council - Open - Find an Inspection Report - Ofsted The Role In this rewarding role, you will place young people at the heart of your practice. You'll build trusted relationships that empower 16-18 year olds to make positive decisions about their education, employment, housing, health, and wellbeing. You will support young people who are in care, leaving care, and those seeking asylum, helping them feel secure and ready for independence. Through collaborative pathway planning, you'll work alongside young people, carers, families, and key partners in housing, health, education, and the community to ensure each young person has the right support to prepare for adulthood. Building strong, trusting relationships is central to the role-enabling young people to achieve their goals and move forward with confidence. This role comes with a £4,000 welcome bonus alongside a generous relocation package of up to £8,000 to help support your move to Cornwall (for eligible candidates). This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What you'll need to succeed: We'd love to hear from you if you: Hold a Social Work qualification (DipSW, BA Social Work, or equivalent) and are Social Work England registered. Have experience or an understanding of working with children in care and/or care leavers. Are able to build strong and supportive relationships with young people and understand the challenges they face. Can work independently and manage a busy caseload. Have strong assessment and risk management skills. Are I.T. literate and hold a full driving licence. Experience or an understanding of working with Unaccompanied Asylum-Seeking Children is desirable. Why Join Us? Be part of an Outstanding service that truly changes lives. Work in a supportive, collaborative team with access to specialist expertise, including psychologist, housing, youth justice and SCSA Enjoy a role that's varied, rewarding, and impactful. Benefit from ongoing training and development and progression opportunities. What you'll get in return: We actively encourage and enable our practitioners to progress and reward them for their commitment and expertise. If you are committed to continuing professional development, can demonstrate learning in your practice and in improved outcomes for the children you help and protect, we will provide you with the career options and remuneration that match your expertise. We support our social workers to stay in front line practice as advanced practitioners or move to front line management, both of which attract the same pay. As part of our commitment to outstanding practice, we have put in place a comprehensive core curriculum and career and qualification pathway for our social workers to develop their knowledge and skills to deliver the most effective social work intervention with children and families. Cornwall is one of the best places in the country to live, work and bring up a family. It's location and landscape offer unique opportunities for a healthier, happier way of life. We are committed to supporting the wellbeing of our staff and we recognise that resilient Social Workers need a good work/life balance as well as supportive leadership and support in the workplace. In recognition of the vital contribution you make, we offer an attractive package of benefits including: A competitive starting salary and the opportunity to increase your pay further as you progress Welcome bonus of £4000 for qualified Social Workers who are new to social work in Cornwall and have completed their ASYE £3000 Annual Market Supplement for Advanced Practitioners A generous relocation package An excellent core curriculum to support your ongoing development and a outstanding career and qualification pathway, recognised by Ofsted as a foundation of Cornwall's good practice, which will support your progression. Supportive management and leadership with regular, high-quality case and reflective supervision Access to a Cornwall Council lease car and pool car scheme 26 days paid annual leave per year (rising with length of service), plus bank holidays Flexible working opportunities, including part-time hours, compressed hours and homeworking Payment of your Social Work England registration fees.
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Mar 18, 2026
Full time
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Why This Role Matters Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen. As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally. About Us FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest. Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives. The Role We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity s services and internal operations. Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact. You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You ll also use your strategic thinking skills to help improve service provision. Key Responsibilities Operational Management Oversee the day-to-day delivery of the charity s services. Plan and manage the annual night shelter season and the year-round drop-in centre. Maintain oversight of case management, outreach activity and data systems. Ensure compliance with safeguarding, health and safety, and organisational policies. Oversee administrative and IT systems, including effective use of the case management system. Service Development Review operational systems and processes to identify opportunities for improvement. Implement changes that improve efficiency, quality and impact. Use data, feedback and lived experience insight to inform service development. Leadership and Team Management Line manage operational staff, providing supervision, guidance and performance management. Foster a supportive, inclusive and accountable team culture. Support staff wellbeing, training and reflective practice. Oversee the recruitment, induction and support of volunteers. Strategic Contribution Work closely with the Charity Director to translate strategic aims into operational plans. Contribute to organisational planning, policy development and reporting. Provide operational insight and updates to the Charity Director and Trustees. Partnership Working Work collaboratively with other homelessness organisations and local partners. Support the development of positive relationships with local authorities, funders and stakeholders. Represent the charity in meetings and forums where appropriate. About You We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness . You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience. You will bring: Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage. Experience managing services or operations within a small team or organisation . Experience line managing staff and supporting frontline practitioners . A strong understanding of safeguarding, risk management and good practice in frontline support services . Excellent organisational, communication and problem-solving skills. You will also be: Positive, resilient and solutions-focused. Calm under pressure and confident making decisions. Values-driven and committed to improving outcomes for people experiencing homelessness. Comfortable working within the charity s Christian ethos. Flexible Working We support flexible hours where operationally viable . Requests for flexible working arrangements and compressed hours will be considered. Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds. As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures , including reference checks and an enhanced DBS check . Closing date for applications: 5pm Monday 13th April 2026 .Interviews expected week commencing April 27th 2026.
Mar 17, 2026
Full time
Why This Role Matters Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen. As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally. About Us FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest. Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives. The Role We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity s services and internal operations. Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact. You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You ll also use your strategic thinking skills to help improve service provision. Key Responsibilities Operational Management Oversee the day-to-day delivery of the charity s services. Plan and manage the annual night shelter season and the year-round drop-in centre. Maintain oversight of case management, outreach activity and data systems. Ensure compliance with safeguarding, health and safety, and organisational policies. Oversee administrative and IT systems, including effective use of the case management system. Service Development Review operational systems and processes to identify opportunities for improvement. Implement changes that improve efficiency, quality and impact. Use data, feedback and lived experience insight to inform service development. Leadership and Team Management Line manage operational staff, providing supervision, guidance and performance management. Foster a supportive, inclusive and accountable team culture. Support staff wellbeing, training and reflective practice. Oversee the recruitment, induction and support of volunteers. Strategic Contribution Work closely with the Charity Director to translate strategic aims into operational plans. Contribute to organisational planning, policy development and reporting. Provide operational insight and updates to the Charity Director and Trustees. Partnership Working Work collaboratively with other homelessness organisations and local partners. Support the development of positive relationships with local authorities, funders and stakeholders. Represent the charity in meetings and forums where appropriate. About You We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness . You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience. You will bring: Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage. Experience managing services or operations within a small team or organisation . Experience line managing staff and supporting frontline practitioners . A strong understanding of safeguarding, risk management and good practice in frontline support services . Excellent organisational, communication and problem-solving skills. You will also be: Positive, resilient and solutions-focused. Calm under pressure and confident making decisions. Values-driven and committed to improving outcomes for people experiencing homelessness. Comfortable working within the charity s Christian ethos. Flexible Working We support flexible hours where operationally viable . Requests for flexible working arrangements and compressed hours will be considered. Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds. As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures , including reference checks and an enhanced DBS check . Closing date for applications: 5pm Monday 13th April 2026 .Interviews expected week commencing April 27th 2026.
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working We are looking for 2 Duty Workers to join the expansion of the St Mungo s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Mar 17, 2026
Full time
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working We are looking for 2 Duty Workers to join the expansion of the St Mungo s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
About You: Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect. In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances. You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn t just important to you it s what drives you. You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others. If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team. Main Purpose Of The Job: We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision designed for individuals discharged from hospital under the Discharge to Assess model and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence. Main Areas of Responsibility: To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service. To assess risk and suitability of referrals to the service and book new clients in. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed. To work collaboratively with clients to identify and work towards suitable move on. To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this. To make and maintain Housing Benefit claims. Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required. To represent Homeless Oxfordshire at interagency meetings, as required. Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others. Maintain positive relationships with all stakeholders. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. Comply with Homeless Oxfordshire s policies and procedures. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Mar 17, 2026
Full time
About You: Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect. In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances. You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn t just important to you it s what drives you. You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others. If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team. Main Purpose Of The Job: We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision designed for individuals discharged from hospital under the Discharge to Assess model and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence. Main Areas of Responsibility: To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service. To assess risk and suitability of referrals to the service and book new clients in. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed. To work collaboratively with clients to identify and work towards suitable move on. To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this. To make and maintain Housing Benefit claims. Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required. To represent Homeless Oxfordshire at interagency meetings, as required. Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others. Maintain positive relationships with all stakeholders. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. Comply with Homeless Oxfordshire s policies and procedures. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
We're looking for an External Affairs Manager to help strengthen our reputation, deepen our stakeholder relationships, and ensure our voice shapes the national conversation on housing and social impact. If you're politically astute, energised by stakeholder engagement, and passionate about making a meaningful difference, this is your opportunity to be right at the heart of a major organisational transformation. This is a role with real influence and visibility-your work will directly support the mission to become a truly resident-focused organisation. What you'll be doing Lead public affairs and stakeholder engagement programme, ensuring that MPs, Councillors, London Assembly Members and other key influencers are informed, engaged and inspired by our work. Build trusted relationships with political stakeholders, acting as a credible, proactive and responsive partner. Monitor the political environment and provide expert political insight, risk assessment and strategic briefings to senior leaders. Shape policy positions that clearly articulate priorities and social purpose. Work closely with colleagues across our Corporate Affairs and operational teams to ensure we respond to casework effectively and show up brilliantly for all stakeholders. Support media and incident responses when needed and contribute to the out-of-hours rota. Represent the organisation within key sector networks, ensuring we remain an active and collaborative voice. The successful candidate will be able to demonstrate the below: Experienced in public affairs, government relations or political engagement, ideally in a complex or regulated environment. Politically aware, with a strong understanding of the UK political landscape. A clear, confident communicator able to brief, influence and advise senior leaders. Experienced in stakeholder engagement for a range of stakeholders at various levels Skilled in managing casework, preparing political briefings and translating developments into actionable business insights. Highly organised, collaborative and motivated by social purpose. A strategic thinker with excellent judgment and the ability to anticipate reputational risks. Digitally savvy, adaptable and comfortable working in a fast-moving environment with media and political scrutiny. Experienced in Media Relations, Crisis Communications, Resident Communications and Public Consultations, Town Halls. If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience as they are looking to hold interviews ASAP. Do get in touch if you would like more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
We're looking for an External Affairs Manager to help strengthen our reputation, deepen our stakeholder relationships, and ensure our voice shapes the national conversation on housing and social impact. If you're politically astute, energised by stakeholder engagement, and passionate about making a meaningful difference, this is your opportunity to be right at the heart of a major organisational transformation. This is a role with real influence and visibility-your work will directly support the mission to become a truly resident-focused organisation. What you'll be doing Lead public affairs and stakeholder engagement programme, ensuring that MPs, Councillors, London Assembly Members and other key influencers are informed, engaged and inspired by our work. Build trusted relationships with political stakeholders, acting as a credible, proactive and responsive partner. Monitor the political environment and provide expert political insight, risk assessment and strategic briefings to senior leaders. Shape policy positions that clearly articulate priorities and social purpose. Work closely with colleagues across our Corporate Affairs and operational teams to ensure we respond to casework effectively and show up brilliantly for all stakeholders. Support media and incident responses when needed and contribute to the out-of-hours rota. Represent the organisation within key sector networks, ensuring we remain an active and collaborative voice. The successful candidate will be able to demonstrate the below: Experienced in public affairs, government relations or political engagement, ideally in a complex or regulated environment. Politically aware, with a strong understanding of the UK political landscape. A clear, confident communicator able to brief, influence and advise senior leaders. Experienced in stakeholder engagement for a range of stakeholders at various levels Skilled in managing casework, preparing political briefings and translating developments into actionable business insights. Highly organised, collaborative and motivated by social purpose. A strategic thinker with excellent judgment and the ability to anticipate reputational risks. Digitally savvy, adaptable and comfortable working in a fast-moving environment with media and political scrutiny. Experienced in Media Relations, Crisis Communications, Resident Communications and Public Consultations, Town Halls. If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience as they are looking to hold interviews ASAP. Do get in touch if you would like more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A values-driven charity is seeking a Supported Housing Manager to lead a specialist supported housing service for women who have experienced homelessness and trauma. Surrey £40,000 £41,000 Full time This role will oversee a 19-bed accommodation service , managing a team that delivers trauma-informed, strengths-based support to help residents rebuild stability and move towards independent living. Key responsibilities include: Managing and supporting a team of frontline support workers Overseeing day-to-day operations of the supported housing service Managing referrals, risk and safeguarding processes Developing partnerships with local authorities, charities and community organisations Supporting residents to access services relating to health, wellbeing, employment and housing Managing budgets, service quality and compliance About you You will have experience managing supported housing or similar services, leading frontline teams and delivering high-quality support for people with complex needs. Strong partnership-building skills and an understanding of trauma-informed practice are important for this role. Due to the nature of the organisation, there is a genuine occupational requirement for the postholder to be a practising Christian , in line with the Equality Act 2010. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 17, 2026
Full time
A values-driven charity is seeking a Supported Housing Manager to lead a specialist supported housing service for women who have experienced homelessness and trauma. Surrey £40,000 £41,000 Full time This role will oversee a 19-bed accommodation service , managing a team that delivers trauma-informed, strengths-based support to help residents rebuild stability and move towards independent living. Key responsibilities include: Managing and supporting a team of frontline support workers Overseeing day-to-day operations of the supported housing service Managing referrals, risk and safeguarding processes Developing partnerships with local authorities, charities and community organisations Supporting residents to access services relating to health, wellbeing, employment and housing Managing budgets, service quality and compliance About you You will have experience managing supported housing or similar services, leading frontline teams and delivering high-quality support for people with complex needs. Strong partnership-building skills and an understanding of trauma-informed practice are important for this role. Due to the nature of the organisation, there is a genuine occupational requirement for the postholder to be a practising Christian , in line with the Equality Act 2010. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About You: You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team. You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks. Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills. Main Purpose Of The Job: This role is responsible for delivering a safe and supportive service to all residents living at O Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Main Areas Of Responsibility: Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. Maintain a safe, clean and welcoming environment. To support and encourage clients to care for themselves and develop independent living skills. To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with the charity s policies and procedures. Comply with the charity s health and safety standards. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Actively ensure security of the building through regular checks and monitoring of CCTV system. To carry out designated cleaning and laundry duties (and any other housekeeping tasks). To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To participate in the induction of and support new team members. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied promoted in carrying out duties of the post. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days. What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Mar 17, 2026
Full time
About You: You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team. You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks. Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills. Main Purpose Of The Job: This role is responsible for delivering a safe and supportive service to all residents living at O Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Main Areas Of Responsibility: Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. Maintain a safe, clean and welcoming environment. To support and encourage clients to care for themselves and develop independent living skills. To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with the charity s policies and procedures. Comply with the charity s health and safety standards. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Actively ensure security of the building through regular checks and monitoring of CCTV system. To carry out designated cleaning and laundry duties (and any other housekeeping tasks). To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To participate in the induction of and support new team members. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied promoted in carrying out duties of the post. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days. What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
X3 Customer Executives - Immediate start Castleford, WF10 - Short walk from the train station 5-month contract ASAP start 37 hours per week , Monday-Friday (flexible start/finish times) 14.07 per hour About the Role We're supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing Contact tenants by phone or other means to collect information about their household. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to them Accurately record information using a bespoke IT system Note any queries and escalate and pass over accordingly Cleanse the internal data base What We're Looking For Experience in a customer service, call centre, or customer-facing role Excellent communication and interpersonal skills Strong attention to detail when recording information IT Literate - Outlook, Excel and CRM systems Why Temp with Office Angels? Weekly pay - every Friday Minimum 28 days annual leave A dedicated consultant supporting your journey Early access to permanent opportunities Free eyecare vouchers "Temp of the Month" recognition Mobile-friendly timesheets Retail discounts & perks Access to well-being platforms Free LinkedIn Learning courses (Microsoft Office, languages & more) If this sounds like the right fit for you, apply today with your most up-to-date CV! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Seasonal
X3 Customer Executives - Immediate start Castleford, WF10 - Short walk from the train station 5-month contract ASAP start 37 hours per week , Monday-Friday (flexible start/finish times) 14.07 per hour About the Role We're supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing Contact tenants by phone or other means to collect information about their household. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to them Accurately record information using a bespoke IT system Note any queries and escalate and pass over accordingly Cleanse the internal data base What We're Looking For Experience in a customer service, call centre, or customer-facing role Excellent communication and interpersonal skills Strong attention to detail when recording information IT Literate - Outlook, Excel and CRM systems Why Temp with Office Angels? Weekly pay - every Friday Minimum 28 days annual leave A dedicated consultant supporting your journey Early access to permanent opportunities Free eyecare vouchers "Temp of the Month" recognition Mobile-friendly timesheets Retail discounts & perks Access to well-being platforms Free LinkedIn Learning courses (Microsoft Office, languages & more) If this sounds like the right fit for you, apply today with your most up-to-date CV! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your New Role This is an exciting opportunity to join a values-driven, charitable organisation that supports individuals with complex needs across the UK. As the new Employee Relations Advisor, you'll become part of a collaborative People & Culture function that spans HR Business Partnering, Reward, L&D, OD and HR Services. You'll work remotely with the autonomy to manage your own diary, while providing ER support to services across various locations (occasional travel). Onsite attendance is required for complex hearings, typically a couple of times per month. A full UK driving licence is essential. Responsibilities In this impactful role, you will: Manage a diverse ER caseload including disciplinaries, grievances, bullying & harassment, and sickness/absence. Lead on complex cases up to and including dismissal. Provide early intervention advice and coach managers to resolve issues confidently. Support policy development, including upcoming changes linked to new ER legislation Contribute to change management and wellbeing initiatives Use HRIS (Dayforce) to produce reports and analyse ER trends. Work closely with HRBPs, L&D, OD and the People Services team to ensure consistent, high-quality support. Help reduce the current backlog of ER cases and embed proactive ER practices. You'll be supporting a workforce of around 1,500 employees, working alongside an ER Manager and another ER Advisor, managing an ER caseload, whilst also contributing to wider people initiatives. This role offers the chance to step into more senior-level work overtime. What You Need to Succeed You will bring: 3-5 years' experience in a dedicated HR/ER role, with proven ER casework management experience. Confidence managing complex ER cases, up to dismissal. A balanced, pragmatic approach - able to support managers while making difficult decisions when required Excellent coaching and communication skills. Strong organisational skills and the ability to manage your own caseload. Flexibility to travel when needed. Background in charity, social care, housing, NHS or wider public sector. A full UK driving licence Benefits You'll enjoy a supportive, mission-led culture alongside: Annual pay review (5% awarded last year) Employee pension scheme Annual leave entitlement SimplyHealth cash plan (optical, dental, etc.) Flexi-time Enhanced parental and maternity leave Remote working with autonomy over your diary Plus, others. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Your New Role This is an exciting opportunity to join a values-driven, charitable organisation that supports individuals with complex needs across the UK. As the new Employee Relations Advisor, you'll become part of a collaborative People & Culture function that spans HR Business Partnering, Reward, L&D, OD and HR Services. You'll work remotely with the autonomy to manage your own diary, while providing ER support to services across various locations (occasional travel). Onsite attendance is required for complex hearings, typically a couple of times per month. A full UK driving licence is essential. Responsibilities In this impactful role, you will: Manage a diverse ER caseload including disciplinaries, grievances, bullying & harassment, and sickness/absence. Lead on complex cases up to and including dismissal. Provide early intervention advice and coach managers to resolve issues confidently. Support policy development, including upcoming changes linked to new ER legislation Contribute to change management and wellbeing initiatives Use HRIS (Dayforce) to produce reports and analyse ER trends. Work closely with HRBPs, L&D, OD and the People Services team to ensure consistent, high-quality support. Help reduce the current backlog of ER cases and embed proactive ER practices. You'll be supporting a workforce of around 1,500 employees, working alongside an ER Manager and another ER Advisor, managing an ER caseload, whilst also contributing to wider people initiatives. This role offers the chance to step into more senior-level work overtime. What You Need to Succeed You will bring: 3-5 years' experience in a dedicated HR/ER role, with proven ER casework management experience. Confidence managing complex ER cases, up to dismissal. A balanced, pragmatic approach - able to support managers while making difficult decisions when required Excellent coaching and communication skills. Strong organisational skills and the ability to manage your own caseload. Flexibility to travel when needed. Background in charity, social care, housing, NHS or wider public sector. A full UK driving licence Benefits You'll enjoy a supportive, mission-led culture alongside: Annual pay review (5% awarded last year) Employee pension scheme Annual leave entitlement SimplyHealth cash plan (optical, dental, etc.) Flexi-time Enhanced parental and maternity leave Remote working with autonomy over your diary Plus, others. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Mar 17, 2026
Full time
Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Support Worker Part Time and Full time hours available up to 37.5 hour per week Salary £24,570.00 per annum + Sleep in Shifts paid at £69.76 per shift Who they are: Our client is a charity based in Brighton & Hove and the wider Sussex community that has been working with people with a Learning Disability and autistic people since 1898. Their mission is to work towards being led by people with Learning Disabilities and autistic people to deliver high-quality housing, support and activities in their local communities. The people they support tell them that they want good support from kind and friendly people so that is what they are looking for! Introduction: They are seeking passionate, caring, and dedicated individuals to join their team of Outreach Support Workers across in Brighton and Hove. If you are committed to making a real difference in the lives of people with learning disabilities and autism, they would love to hear from you. In this role, you'll be supporting individuals in developing their independence, building on their strengths, and leading a fulfilling, active life within their community. Brief outline of the role: As an Outreach Support Worker, you ll provide tailored care and support to individuals in both their homes and the community. Your role will focus on helping people live as independently as possible, beyond daily living tasks you may be supporting individuals to build on self-esteem, personal growth, and active participation in social and community activities. In addition to your support work, you will complete daily session notes and timesheets and may be asked to assist with some administrative tasks. This is a flexible, dynamic role that offers the chance to make a positive, lasting impact on the lives of the people you support. You will collaborate with a supportive team and, as part of a rota system, may work varying hours, including mornings, evenings, and weekends. What the People they Support want: The people they support want a member of staff who is passionate and motivated. Someone who is assertive, caring, able and willing to tailor and adapt their support work based on the needs of the person they are supporting providing person centred care. Whether this be going out into the community, building and maintaining friendships and relationships, finding volunteer or career opportunities, building life skills and promoting their independence. Some people our client supports require personal care, in which they request, respect and dignity in these tasks. Equity, Diversity and Inclusion: No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and they encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse. Staff benefits include: Enhanced holiday entitlement One paid celebration day a year Cost of living support package such as rental deposit scheme Cycle to work scheme Generous refer-a-friend scheme One paid volunteering day a year Enhanced sick pay Enhanced employer pension contribution Enhanced death in service Training and development opportunities Flexible working opportunities They are also: A living wage employer Accredited as a Disability Confident Leader Accredited as an Investors in People employer Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK. Please apply now and our client will be in touch.
Mar 17, 2026
Full time
Support Worker Part Time and Full time hours available up to 37.5 hour per week Salary £24,570.00 per annum + Sleep in Shifts paid at £69.76 per shift Who they are: Our client is a charity based in Brighton & Hove and the wider Sussex community that has been working with people with a Learning Disability and autistic people since 1898. Their mission is to work towards being led by people with Learning Disabilities and autistic people to deliver high-quality housing, support and activities in their local communities. The people they support tell them that they want good support from kind and friendly people so that is what they are looking for! Introduction: They are seeking passionate, caring, and dedicated individuals to join their team of Outreach Support Workers across in Brighton and Hove. If you are committed to making a real difference in the lives of people with learning disabilities and autism, they would love to hear from you. In this role, you'll be supporting individuals in developing their independence, building on their strengths, and leading a fulfilling, active life within their community. Brief outline of the role: As an Outreach Support Worker, you ll provide tailored care and support to individuals in both their homes and the community. Your role will focus on helping people live as independently as possible, beyond daily living tasks you may be supporting individuals to build on self-esteem, personal growth, and active participation in social and community activities. In addition to your support work, you will complete daily session notes and timesheets and may be asked to assist with some administrative tasks. This is a flexible, dynamic role that offers the chance to make a positive, lasting impact on the lives of the people you support. You will collaborate with a supportive team and, as part of a rota system, may work varying hours, including mornings, evenings, and weekends. What the People they Support want: The people they support want a member of staff who is passionate and motivated. Someone who is assertive, caring, able and willing to tailor and adapt their support work based on the needs of the person they are supporting providing person centred care. Whether this be going out into the community, building and maintaining friendships and relationships, finding volunteer or career opportunities, building life skills and promoting their independence. Some people our client supports require personal care, in which they request, respect and dignity in these tasks. Equity, Diversity and Inclusion: No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and they encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse. Staff benefits include: Enhanced holiday entitlement One paid celebration day a year Cost of living support package such as rental deposit scheme Cycle to work scheme Generous refer-a-friend scheme One paid volunteering day a year Enhanced sick pay Enhanced employer pension contribution Enhanced death in service Training and development opportunities Flexible working opportunities They are also: A living wage employer Accredited as a Disability Confident Leader Accredited as an Investors in People employer Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK. Please apply now and our client will be in touch.
South of England - Freight Forwarding BDM Driving Growth and Partnerships across the UK's Strategic Corridors To lead commercial growth in global freight forwarding (Air, Ocean, Multimodal) and fulfilment/logistics solutions across the South of England. Candidates must combine commercial drive with a deep understanding of international freight and fulfilment operations, working with clients across Pharma & Life Sciences, Aerospace & Defence, Industrials, General Cargo, eCommerce, and Lifestyle sectors. Key Responsibilities Client Acquisition & Growth Identify and secure new business within pharma, aerospace, industrial, e-commerce (D2C & B2B), and lifestyle/athleisure brands. Build senior-level relationships with SME and mid-market clients, converting pipeline into profitable contracts. Solution Design Work with operations to design bespoke Air, Ocean, and Fulfilment solutions, including bonded warehousing, value-added services, and cross-border eCommerce. Market Intelligence Track competitor activity, regulatory developments (Brexit, customs, trade lanes), and digital trends. Account Retention & Expansion Manage and grow new your new accounts brought on board, support existing accounts through exceptional service delivery. Commercial Governance Negotiate and secure commercial agreements aligned with company profit targets and compliance standards. Ensure adherence to UK/EU regulations, trade compliance, and sector-specific standards (e.g. GDP for pharma, defence security requirements). Performance Management Report regularly on KPIs: pipeline health, new wins, GP contribution, retention, and account growth. Skills & Competencies Sector Expertise : Strong knowledge of freight forwarding (air & sea), customs, and supply chain solutions. Exposure to pharma, aerospace/defence, industrials, or eCommerce fulfilment is highly desirable. Commercial Strength : Proven ability to negotiate and close high-value deals in a competitive logistics market. Relationship Building : Trusted networker, able to build long-term partnerships across SME, mid-cap, and multinational clients. Analytical Edge : Skilled at interpreting market data and customer trends to inform strategy. Self-Starter : Results-driven, resilient, and comfortable operating independently across a wide territory. Qualifications & Experience 5-15 years' experience in account management or sales within freight forwarding, contract logistics, or fulfilment. Track record of delivering growth with SME and mid-market customers. Willingness to travel extensively across South England (Reporting to the South East Office HQ several times a month). Otherwise this role is remote. Regional Context The South of England provides a strong platform for logistics growth: Proximity to major ports (London Gateway, Southampton, Felixstowe) and air gateways (Heathrow, Gatwick, Luton, Stansted). Central access to innovation clusters in Oxford-Cambridge, the Thames Valley, and London. Strong demand from eCommerce fulfilment, pharma, aerospace, industrial, and lifestyle sectors. Ideal Candidate You are a commercially sharp, sector-savvy logistics professional with a proven track record in winning and growing business in freight forwarding and/or fulfilment. You thrive on competition, deliver solutions that meet complex client needs, and are motivated by growth and long-term partnerships.
Mar 17, 2026
Full time
South of England - Freight Forwarding BDM Driving Growth and Partnerships across the UK's Strategic Corridors To lead commercial growth in global freight forwarding (Air, Ocean, Multimodal) and fulfilment/logistics solutions across the South of England. Candidates must combine commercial drive with a deep understanding of international freight and fulfilment operations, working with clients across Pharma & Life Sciences, Aerospace & Defence, Industrials, General Cargo, eCommerce, and Lifestyle sectors. Key Responsibilities Client Acquisition & Growth Identify and secure new business within pharma, aerospace, industrial, e-commerce (D2C & B2B), and lifestyle/athleisure brands. Build senior-level relationships with SME and mid-market clients, converting pipeline into profitable contracts. Solution Design Work with operations to design bespoke Air, Ocean, and Fulfilment solutions, including bonded warehousing, value-added services, and cross-border eCommerce. Market Intelligence Track competitor activity, regulatory developments (Brexit, customs, trade lanes), and digital trends. Account Retention & Expansion Manage and grow new your new accounts brought on board, support existing accounts through exceptional service delivery. Commercial Governance Negotiate and secure commercial agreements aligned with company profit targets and compliance standards. Ensure adherence to UK/EU regulations, trade compliance, and sector-specific standards (e.g. GDP for pharma, defence security requirements). Performance Management Report regularly on KPIs: pipeline health, new wins, GP contribution, retention, and account growth. Skills & Competencies Sector Expertise : Strong knowledge of freight forwarding (air & sea), customs, and supply chain solutions. Exposure to pharma, aerospace/defence, industrials, or eCommerce fulfilment is highly desirable. Commercial Strength : Proven ability to negotiate and close high-value deals in a competitive logistics market. Relationship Building : Trusted networker, able to build long-term partnerships across SME, mid-cap, and multinational clients. Analytical Edge : Skilled at interpreting market data and customer trends to inform strategy. Self-Starter : Results-driven, resilient, and comfortable operating independently across a wide territory. Qualifications & Experience 5-15 years' experience in account management or sales within freight forwarding, contract logistics, or fulfilment. Track record of delivering growth with SME and mid-market customers. Willingness to travel extensively across South England (Reporting to the South East Office HQ several times a month). Otherwise this role is remote. Regional Context The South of England provides a strong platform for logistics growth: Proximity to major ports (London Gateway, Southampton, Felixstowe) and air gateways (Heathrow, Gatwick, Luton, Stansted). Central access to innovation clusters in Oxford-Cambridge, the Thames Valley, and London. Strong demand from eCommerce fulfilment, pharma, aerospace, industrial, and lifestyle sectors. Ideal Candidate You are a commercially sharp, sector-savvy logistics professional with a proven track record in winning and growing business in freight forwarding and/or fulfilment. You thrive on competition, deliver solutions that meet complex client needs, and are motivated by growth and long-term partnerships.
Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary Contract Hours: 36 hours per week, Monday to Friday Rate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: Day-to-day reactive repairs Contract and contractor management Complaint handling and issue resolution Empty homes Disrepair cases General surveying duties In this role, you will manage a small team to provide proactive and reactive administrative support to the Disrepair team, repairs partner customer services, back-office, and operational staff. Key Responsibilities Act as the key liaison point for disrepair queries , supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services. Ensure accurate diagnosis of disrepair cases within Council properties. Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues. Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries. Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints. Promote continuous improvement and good practice in service delivery. Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer. Deliver one-to-ones, team meetings, and weekly huddles. Support team wellbeing through regular discussions, clear target setting, and performance management tracking. Meet all deadlines for reports and attend internal and external meetings as required. Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels. Develop daily work demand disciplines to ensure effective management of time, quality, and cost. Promote the Croydon brand in all customer and stakeholder interactions. Ensure compliance with the Ombudsman Code of Conduct for Complaints in line with Croydon policy. About You We are looking for a confident and experienced housing professional with: Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment. Proven experience supervising and supporting a team. Excellent stakeholder management and communication skills. Strong organisational skills with the ability to meet tight deadlines. Experience handling complex complaints and driving service improvement. A proactive, solutions-focused approach Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Mar 17, 2026
Seasonal
Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary Contract Hours: 36 hours per week, Monday to Friday Rate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: Day-to-day reactive repairs Contract and contractor management Complaint handling and issue resolution Empty homes Disrepair cases General surveying duties In this role, you will manage a small team to provide proactive and reactive administrative support to the Disrepair team, repairs partner customer services, back-office, and operational staff. Key Responsibilities Act as the key liaison point for disrepair queries , supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services. Ensure accurate diagnosis of disrepair cases within Council properties. Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues. Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries. Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints. Promote continuous improvement and good practice in service delivery. Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer. Deliver one-to-ones, team meetings, and weekly huddles. Support team wellbeing through regular discussions, clear target setting, and performance management tracking. Meet all deadlines for reports and attend internal and external meetings as required. Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels. Develop daily work demand disciplines to ensure effective management of time, quality, and cost. Promote the Croydon brand in all customer and stakeholder interactions. Ensure compliance with the Ombudsman Code of Conduct for Complaints in line with Croydon policy. About You We are looking for a confident and experienced housing professional with: Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment. Proven experience supervising and supporting a team. Excellent stakeholder management and communication skills. Strong organisational skills with the ability to meet tight deadlines. Experience handling complex complaints and driving service improvement. A proactive, solutions-focused approach Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
