PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
Apr 01, 2026
Full time
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts Advisor to join our Toyota team at our state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. We love diversity and welcome applications from all areas as training and support will be available. The Role: Parts Advisor Stockport £27,704 Including Bonus About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Parts Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies. The Parts Advisor Role: In this customer facing role you will plan and co-ordinate the dealership s parts sales to meet customer requirements and maximise sales. You will build a rapport with customers both public and trade sales, communicating via telephone or counter in our new showroom in order to gain a good understanding of the customer s needs and be able to guide them towards the product that will best meet their needs and requirements. You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing. What your day might look like: + Ordering parts on behalf of the service team, trade and retail customers + Checking all parts and accessories are in good order on receipt from supplier + Ensuring all parts and accessories are correctly stored and located + Handling warranty claims processing (relating to parts issues), ensuring manufacturer's requirements are adhered to + Completing all relevant administration promptly and accurately (including customer records and invoicing) + Delivering trade parts when needed About You: + A full UK driving licence + Previous automotive experience is preferred + Eligibility to work in the UK + Results-focused + Strong people skills - approachable, a good listener and empathetic to customer needs + Extremely organised with great attention to detail + Analytical and quick thinking + A team player Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Automotive Sales, Car Sales Executive, Retail, Customer Service, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 07, 2025
Full time
Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts Advisor to join our Toyota team at our state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. We love diversity and welcome applications from all areas as training and support will be available. The Role: Parts Advisor Stockport £27,704 Including Bonus About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Parts Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies. The Parts Advisor Role: In this customer facing role you will plan and co-ordinate the dealership s parts sales to meet customer requirements and maximise sales. You will build a rapport with customers both public and trade sales, communicating via telephone or counter in our new showroom in order to gain a good understanding of the customer s needs and be able to guide them towards the product that will best meet their needs and requirements. You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing. What your day might look like: + Ordering parts on behalf of the service team, trade and retail customers + Checking all parts and accessories are in good order on receipt from supplier + Ensuring all parts and accessories are correctly stored and located + Handling warranty claims processing (relating to parts issues), ensuring manufacturer's requirements are adhered to + Completing all relevant administration promptly and accurately (including customer records and invoicing) + Delivering trade parts when needed About You: + A full UK driving licence + Previous automotive experience is preferred + Eligibility to work in the UK + Results-focused + Strong people skills - approachable, a good listener and empathetic to customer needs + Extremely organised with great attention to detail + Analytical and quick thinking + A team player Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Automotive Sales, Car Sales Executive, Retail, Customer Service, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
PARTS ADVISOR Basic Salary:£28,000 Location: Norwich A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 49834
Oct 04, 2025
Full time
PARTS ADVISOR Basic Salary:£28,000 Location: Norwich A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 49834
PARTS ADVISOR Basic Salary: Up to £27,000 OTE: Up to £29,000 Location: Pontypridd A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 51175
Oct 04, 2025
Full time
PARTS ADVISOR Basic Salary: Up to £27,000 OTE: Up to £29,000 Location: Pontypridd A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 51175
PARTS ADVISOR Basic Salary: £26,600 OTE: £30,000 Working Hours: Monday to Friday 08:30-17:30, 1 in 3 Saturday's 08:30-12:30 Location: Darlington Benefits: Parking Pension scheme Employee discounts A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales 2 years' experience as a Parts Advisor If you are interested in this Parts Advisor role, please contact Skills and quote job number: 50757
Oct 04, 2025
Full time
PARTS ADVISOR Basic Salary: £26,600 OTE: £30,000 Working Hours: Monday to Friday 08:30-17:30, 1 in 3 Saturday's 08:30-12:30 Location: Darlington Benefits: Parking Pension scheme Employee discounts A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales 2 years' experience as a Parts Advisor If you are interested in this Parts Advisor role, please contact Skills and quote job number: 50757
PARTS ADVISOR Basic Salary: £27,000 OTE: £30,000 Working Hours : Monday - Friday 8am till 5.30pm & 1 in 4 Saturdays (Paid at overtime) Location: Burntwood A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 51314
Oct 04, 2025
Full time
PARTS ADVISOR Basic Salary: £27,000 OTE: £30,000 Working Hours : Monday - Friday 8am till 5.30pm & 1 in 4 Saturdays (Paid at overtime) Location: Burntwood A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 51314
PARTS ADVISOR Salary: Up to £28,000 Working Hours: 08:00am - 18:00pm Mon - Fri, every other Saturday 08:00am - 12:00pm Location: Lincoln A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 50709
Oct 03, 2025
Full time
PARTS ADVISOR Salary: Up to £28,000 Working Hours: 08:00am - 18:00pm Mon - Fri, every other Saturday 08:00am - 12:00pm Location: Lincoln A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales If you are interested in this Parts Advisor role, please contact Skills and quote job number: 50709
Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role Resolve customer front counter enquiries through parts identification and price management. Book in and ensure we have part stock available for forthcoming workshop visits. Locate stock and pre-pick parts for the workshop. Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. Promote internal quarterly promotions. Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. Respond to customer enquiries in a timely manner. Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am 16.00pm / 8.30am 17.30pm Alternate Saturday mornings: 07.00am 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training is provided. What we offer Loyalty bonus. Inhouse and Volvo product training. Excellent contributory pension scheme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as opticians, physio & dentist. With a strong record for promoting within, we pride ourselves on the people, the service and team work ethic that make our business unique. So, if you re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then apply today.
Oct 03, 2025
Full time
Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role Resolve customer front counter enquiries through parts identification and price management. Book in and ensure we have part stock available for forthcoming workshop visits. Locate stock and pre-pick parts for the workshop. Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. Promote internal quarterly promotions. Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. Respond to customer enquiries in a timely manner. Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am 16.00pm / 8.30am 17.30pm Alternate Saturday mornings: 07.00am 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training is provided. What we offer Loyalty bonus. Inhouse and Volvo product training. Excellent contributory pension scheme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as opticians, physio & dentist. With a strong record for promoting within, we pride ourselves on the people, the service and team work ethic that make our business unique. So, if you re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then apply today.
PARTS ADVISOR Basic Salary: £27,000 - £30,000 OTE: £35,000 Working Hours : Monday - Friday ONLY Location: Croydon A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales Please contact Skills and quote job number: 48025
Oct 03, 2025
Full time
PARTS ADVISOR Basic Salary: £27,000 - £30,000 OTE: £35,000 Working Hours : Monday - Friday ONLY Location: Croydon A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales Please contact Skills and quote job number: 48025
PARTS SUPERVISOR Basic Salary: UP TO 32,000 INC OTE Working Hours: Monday to Friday 8.00am - 6.00pm (NO WEEKENDS ) Location: Ipswich Benefits: (NO WEEKENDS ) Company Pension Scheme Annual Leave: 24 Days Plus Bank Holidays Health & Wellbeing Support A main Car Dealership is seeking an experienced Parts Supervisor to join their team. Responsibilities of a Parts Supervisor Working on the front and back counter (Trade, Retail and Workshop) Previous Experience in a Parts Advisor or Parts Supervisor Role Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Strong Knowledge of automotive parts and systems Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Supervisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales & Customer service MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Supervisor role, please contact Skills and quote job number: 52232
Oct 03, 2025
Full time
PARTS SUPERVISOR Basic Salary: UP TO 32,000 INC OTE Working Hours: Monday to Friday 8.00am - 6.00pm (NO WEEKENDS ) Location: Ipswich Benefits: (NO WEEKENDS ) Company Pension Scheme Annual Leave: 24 Days Plus Bank Holidays Health & Wellbeing Support A main Car Dealership is seeking an experienced Parts Supervisor to join their team. Responsibilities of a Parts Supervisor Working on the front and back counter (Trade, Retail and Workshop) Previous Experience in a Parts Advisor or Parts Supervisor Role Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Strong Knowledge of automotive parts and systems Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Supervisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales & Customer service MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Supervisor role, please contact Skills and quote job number: 52232
Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Oct 01, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.