Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer. JBRP1_UKTJ
Dec 06, 2025
Full time
Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer. JBRP1_UKTJ
Personal Injury Claims Handler 25,000- 35,000 DOE Monday-Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for a experienced personal injury motor claims handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Personal Injury Claims Handler duties: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site CLICK APPLY if you would be interested in finding out more about this role.
Dec 05, 2025
Full time
Personal Injury Claims Handler 25,000- 35,000 DOE Monday-Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for a experienced personal injury motor claims handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Personal Injury Claims Handler duties: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site CLICK APPLY if you would be interested in finding out more about this role.
Our successful and growing client is recruiting for another PI Claims Handler to join their Large Loss Claims Department. You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum. As a rapidly growing Insurance organisation, who are market leaders, they are looking for another experienced person who has the ambition to continue to develop their career into handling more of their largest claims, often of millions of pounds in value. Therefore you will already have experience of handling the higher end of MOJ Portal cases to 100k and be ambitious to continue to develop your knowledge in catastrophic or multi-track claims exceeding 100k . This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of a Personal Injury Handler role include: Investigate and resolve complex claims to ensure they are properly reserved and settled at optimum cost Establishing how and why events occurred and the legal liabilities which may arise Obtain all necessary evidence and relevant documentation Correspond with all parties to the case quickly and professionally Obtain medical or expert evidence and wage information where appropriate Negotiate settlement where appropriate Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum To be a successful Personal Injury Claims Handler, you will demonstrate: Proven experience and success in managing higher end MOJ Portal claims Strong negotiation skills and the ability to effectively challenge where appropriate Good understanding of industry procedures, products, and services in the Insurance sector Desire to learn and develop your Claims Handling career
Dec 05, 2025
Full time
Our successful and growing client is recruiting for another PI Claims Handler to join their Large Loss Claims Department. You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum. As a rapidly growing Insurance organisation, who are market leaders, they are looking for another experienced person who has the ambition to continue to develop their career into handling more of their largest claims, often of millions of pounds in value. Therefore you will already have experience of handling the higher end of MOJ Portal cases to 100k and be ambitious to continue to develop your knowledge in catastrophic or multi-track claims exceeding 100k . This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of a Personal Injury Handler role include: Investigate and resolve complex claims to ensure they are properly reserved and settled at optimum cost Establishing how and why events occurred and the legal liabilities which may arise Obtain all necessary evidence and relevant documentation Correspond with all parties to the case quickly and professionally Obtain medical or expert evidence and wage information where appropriate Negotiate settlement where appropriate Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum To be a successful Personal Injury Claims Handler, you will demonstrate: Proven experience and success in managing higher end MOJ Portal claims Strong negotiation skills and the ability to effectively challenge where appropriate Good understanding of industry procedures, products, and services in the Insurance sector Desire to learn and develop your Claims Handling career
You will manage your own portfolio of motor fraud files within our case management system, ensuring that each case is handled efficiently, diligently, and in line with client expectations. The role may also involve undertaking advocacy at hearings, applications, and case management conferences where appropriate. Candidate Profile The ideal candidate will have completed a Law Degree, GDL, LPC, or possess relevant experience within litigation, insurance, or claims handling. We welcome applicants who can demonstrate the following: A proactive and driven approach with the ability to meet and exceed performance targets in a fast-paced environment. Strong analytical and problem-solving skills, with the confidence to use initiative. A solid work ethic and a collaborative mindset, contributing positively to a team environment. While prior experience is advantageous, we place significant emphasis on potential. Comprehensive training will be provided to equip you with the specialist knowledge required to succeed in this unique area of practice. Upon completion of training, you will progress to managing your own caseload independently. We encourage applications from solicitors, legal executives, and experienced non-qualified claims handlers with knowledge of personal injury or litigation. What We Offer Joining our organisation provides an excellent opportunity for long-term growth within an environment that supports development and values work-life balance. We offer flexible working arrangements and a culture that recognises achievement and commitment. Benefits include: 25 days' annual leave (increasing with length of service) plus a Holiday Buy Scheme Life Insurance and Income Protection Private Medical Insurance and access to a Healthcare Cash Plan Employee Assistance Programme and digital GP services Pension scheme Electric Vehicle Scheme Enhanced parental leave (maternity, paternity, adoption) Hybrid and flexible working options Discounted gym membership and employee discount platform Flu and eye care vouchers, alongside additional wellbeing support Please be advised that this role requires 1 day a week in Manchester. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Dec 04, 2025
Full time
You will manage your own portfolio of motor fraud files within our case management system, ensuring that each case is handled efficiently, diligently, and in line with client expectations. The role may also involve undertaking advocacy at hearings, applications, and case management conferences where appropriate. Candidate Profile The ideal candidate will have completed a Law Degree, GDL, LPC, or possess relevant experience within litigation, insurance, or claims handling. We welcome applicants who can demonstrate the following: A proactive and driven approach with the ability to meet and exceed performance targets in a fast-paced environment. Strong analytical and problem-solving skills, with the confidence to use initiative. A solid work ethic and a collaborative mindset, contributing positively to a team environment. While prior experience is advantageous, we place significant emphasis on potential. Comprehensive training will be provided to equip you with the specialist knowledge required to succeed in this unique area of practice. Upon completion of training, you will progress to managing your own caseload independently. We encourage applications from solicitors, legal executives, and experienced non-qualified claims handlers with knowledge of personal injury or litigation. What We Offer Joining our organisation provides an excellent opportunity for long-term growth within an environment that supports development and values work-life balance. We offer flexible working arrangements and a culture that recognises achievement and commitment. Benefits include: 25 days' annual leave (increasing with length of service) plus a Holiday Buy Scheme Life Insurance and Income Protection Private Medical Insurance and access to a Healthcare Cash Plan Employee Assistance Programme and digital GP services Pension scheme Electric Vehicle Scheme Enhanced parental leave (maternity, paternity, adoption) Hybrid and flexible working options Discounted gym membership and employee discount platform Flu and eye care vouchers, alongside additional wellbeing support Please be advised that this role requires 1 day a week in Manchester. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Third Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the performance of this team to ensure productivity, quality and customer service goals are maximised. You will work in partnership with other Team Managers in communicating and making agreed change happen across the Motor Claims Unit as a whole to support the achievement of business goals. You will also work closely with Technical Experts to develop your team to deliver a high level of performance to achieve those goals. Responsibilities Be able to understand and guide handlers with third party and personal injury claims in line with claims practices, procedures and philosophies. Contribute to and ensure direct reports work within agreed processes in order to deliver the business plan Measure direct reports performance against KPI s and SLA s. Provide support to the Supervisor/Manager and ensure delivery of performance of direct reports in line with departmental requirements and in identifying inefficiencies with processes and procedures and implement changes to achieve improvement Manage, motivate, deliver, set & monitor objectives of direct reports within the TP Team in order for them to carry out their responsibilities and meet agreed service and performance targets Undertake regular performance reviews with team members against key targets and objectives in order to identify business and personal developmental needs Ensure compliance to company reserving and payment philosophy. Handle team technical referrals on a daily basis Authorise cheques in an accurate and timely manner, maintaining volume and cheque return data. Develop and maintain relationships with key suppliers and Third Party agents, to include the interpretation of MI, and identifying/resolving issues not requiring escalation. Handle complaints in line with FCA/Company guidelines and timescales and adhere to FCA, TCF and Data Protection Regulations Know, understand and apply the principles of TCF, and report any potential area of risk to your line manager Complete audits on team members and put development plans in place to address training needs Develop teams technical knowledge Assist with the Recruitment needs of the Business including undertaking interviews and putting forward recommendations Key Skills Full TP experience in dealing with property damage, credit hire and personal injury. Previous leadership experience in a TP claims environment is desirable. Demonstrates excellent communication and organisational skills Demonstrates good leadership skills Strong customer service and resolution skills Ability to mentor and train Demonstrates a full understanding and ability to implement delivery of department KPI s and SLA s
Dec 04, 2025
Full time
Third Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the performance of this team to ensure productivity, quality and customer service goals are maximised. You will work in partnership with other Team Managers in communicating and making agreed change happen across the Motor Claims Unit as a whole to support the achievement of business goals. You will also work closely with Technical Experts to develop your team to deliver a high level of performance to achieve those goals. Responsibilities Be able to understand and guide handlers with third party and personal injury claims in line with claims practices, procedures and philosophies. Contribute to and ensure direct reports work within agreed processes in order to deliver the business plan Measure direct reports performance against KPI s and SLA s. Provide support to the Supervisor/Manager and ensure delivery of performance of direct reports in line with departmental requirements and in identifying inefficiencies with processes and procedures and implement changes to achieve improvement Manage, motivate, deliver, set & monitor objectives of direct reports within the TP Team in order for them to carry out their responsibilities and meet agreed service and performance targets Undertake regular performance reviews with team members against key targets and objectives in order to identify business and personal developmental needs Ensure compliance to company reserving and payment philosophy. Handle team technical referrals on a daily basis Authorise cheques in an accurate and timely manner, maintaining volume and cheque return data. Develop and maintain relationships with key suppliers and Third Party agents, to include the interpretation of MI, and identifying/resolving issues not requiring escalation. Handle complaints in line with FCA/Company guidelines and timescales and adhere to FCA, TCF and Data Protection Regulations Know, understand and apply the principles of TCF, and report any potential area of risk to your line manager Complete audits on team members and put development plans in place to address training needs Develop teams technical knowledge Assist with the Recruitment needs of the Business including undertaking interviews and putting forward recommendations Key Skills Full TP experience in dealing with property damage, credit hire and personal injury. Previous leadership experience in a TP claims environment is desirable. Demonstrates excellent communication and organisational skills Demonstrates good leadership skills Strong customer service and resolution skills Ability to mentor and train Demonstrates a full understanding and ability to implement delivery of department KPI s and SLA s
Senior Technical Claims Handler Location: Northamptonshire (Hybrid Working) Salary: 37,500 - 50,000 DOE Hours: Monday-Friday Company: MPJ Recruitment (on behalf of a leading and growing organisation) Overview MPJ Recruitment is delighted to be partnering with a leading and rapidly growing business to recruit an experienced Senior Technical Claims Handler . This is an excellent opportunity for a skilled claims professional to take ownership of a varied caseload of complex and high-value pre-litigated claims. In this role, you will manage large loss personal injury files and other associated third-party claims, including credit hire, property damage, Employers' Liability (EL), Public Liability (PL), and additional complex loss types. As a senior member of the team, you will act as a key technical expert, offering guidance on claims strategy, tactics, and best practices to ensure exceptional outcomes for clients. Key Responsibilities Manage a diverse portfolio of complex and large loss personal injury claims, including cases exceeding 100k. Handle third-party losses across PI, credit hire, property, EL, PL, and related areas. Drive efficient claims settlements through strong liability and quantum arguments paired with effective negotiation. Serve as a central technical referral point, offering insight and support to colleagues on complex matters. Maintain accurate reserves, management information (MI), and undertake timely case reviews in line with SLAs. Build and maintain strong working relationships with clients, insurers, and panel solicitors. Attend review meetings and actively contribute to continuous improvement and team development. Support the Defence Operations Manager and Claims Managers in delivering exceptional service standards and driving operational improvements. Benefits 25 days' holiday plus bank holidays, with the option to buy an additional 5 days Funded qualifications upon successful completion of probation Hybrid working arrangement Defined contribution pension scheme with employer contributions Life insurance (4x salary, with option to increase to 10x) Income protection (up to 50% of annual income, with top-up options) Health cash plan or private medical insurance Fully paid volunteering days each year Employee stock purchase plan (discounted shares) HMRC-approved share incentive plan Critical illness cover Discounted gym membership Season ticket loan Discounted vouchers for shopping and major purchases Emergency back-up family care Interested? If you'd like to find out more or think this role could be the next step in your career - CLICK APPLY .
Dec 03, 2025
Full time
Senior Technical Claims Handler Location: Northamptonshire (Hybrid Working) Salary: 37,500 - 50,000 DOE Hours: Monday-Friday Company: MPJ Recruitment (on behalf of a leading and growing organisation) Overview MPJ Recruitment is delighted to be partnering with a leading and rapidly growing business to recruit an experienced Senior Technical Claims Handler . This is an excellent opportunity for a skilled claims professional to take ownership of a varied caseload of complex and high-value pre-litigated claims. In this role, you will manage large loss personal injury files and other associated third-party claims, including credit hire, property damage, Employers' Liability (EL), Public Liability (PL), and additional complex loss types. As a senior member of the team, you will act as a key technical expert, offering guidance on claims strategy, tactics, and best practices to ensure exceptional outcomes for clients. Key Responsibilities Manage a diverse portfolio of complex and large loss personal injury claims, including cases exceeding 100k. Handle third-party losses across PI, credit hire, property, EL, PL, and related areas. Drive efficient claims settlements through strong liability and quantum arguments paired with effective negotiation. Serve as a central technical referral point, offering insight and support to colleagues on complex matters. Maintain accurate reserves, management information (MI), and undertake timely case reviews in line with SLAs. Build and maintain strong working relationships with clients, insurers, and panel solicitors. Attend review meetings and actively contribute to continuous improvement and team development. Support the Defence Operations Manager and Claims Managers in delivering exceptional service standards and driving operational improvements. Benefits 25 days' holiday plus bank holidays, with the option to buy an additional 5 days Funded qualifications upon successful completion of probation Hybrid working arrangement Defined contribution pension scheme with employer contributions Life insurance (4x salary, with option to increase to 10x) Income protection (up to 50% of annual income, with top-up options) Health cash plan or private medical insurance Fully paid volunteering days each year Employee stock purchase plan (discounted shares) HMRC-approved share incentive plan Critical illness cover Discounted gym membership Season ticket loan Discounted vouchers for shopping and major purchases Emergency back-up family care Interested? If you'd like to find out more or think this role could be the next step in your career - CLICK APPLY .
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Glasgow. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD252. For all other vacancies, take a look at our website - (url removed)
Dec 02, 2025
Full time
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Glasgow. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD252. For all other vacancies, take a look at our website - (url removed)
Exchange Street Executive Search
Chelmsford, Essex
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD251. For all other vacancies, take a look at our website - (url removed)
Dec 02, 2025
Full time
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD251. For all other vacancies, take a look at our website - (url removed)
Senior Personal Injury Claims Handler 35,000 - 45,000 DOE Monday-Friday (hybrid) Northamptonshire MPJ Recruitment are proud to be working with a leading and growing business who are looking to hire an experienced Senior Personal Injury Claims Handler to join their team. As a Senior Personal Injury Claims Handler, you will take ownership of a diverse caseload of pre-litigated large loss and complex claims, including personal injury, credit hire, property, Employer Liability (EL), Public Liability (PL), and other third-party losses. You will be the go-to expert for advice, strategy, and tactics, ensuring the best possible outcomes for their clients. Senior Personal Injury Claims Handler duties: Manage a portfolio of complex and large loss claims, ensuring adherence to claims handling procedures and service levels. Achieve efficient settlements through strategic liability and quantum arguments, coupled with negotiation. Act as a central referral point for technical issues, providing guidance and support to colleagues. Maintain accurate reserves, management information (MI), strict file management, and timely case reviews aligned with service level agreements (SLAs). Build relationships with clients, insurers, and panel solicitors, attending review meetings and contributing to the development of the team. Support the Defence Operations Manager and Claims Managers in driving improvement and delivering outstanding service. Senior Personal Injury Claims Handler requirements: Confirmed experience in third-party claims handling within a legal, insurance, or claims management setting. Strong expertise in large loss personal injury claims exceeding 100k. Personal injury experience is essential. Familiarity with case law and Civil Procedure Rules (CPR). Eligible to work in the UK. Would you like to know more? CLICK APPLY.
Dec 02, 2025
Full time
Senior Personal Injury Claims Handler 35,000 - 45,000 DOE Monday-Friday (hybrid) Northamptonshire MPJ Recruitment are proud to be working with a leading and growing business who are looking to hire an experienced Senior Personal Injury Claims Handler to join their team. As a Senior Personal Injury Claims Handler, you will take ownership of a diverse caseload of pre-litigated large loss and complex claims, including personal injury, credit hire, property, Employer Liability (EL), Public Liability (PL), and other third-party losses. You will be the go-to expert for advice, strategy, and tactics, ensuring the best possible outcomes for their clients. Senior Personal Injury Claims Handler duties: Manage a portfolio of complex and large loss claims, ensuring adherence to claims handling procedures and service levels. Achieve efficient settlements through strategic liability and quantum arguments, coupled with negotiation. Act as a central referral point for technical issues, providing guidance and support to colleagues. Maintain accurate reserves, management information (MI), strict file management, and timely case reviews aligned with service level agreements (SLAs). Build relationships with clients, insurers, and panel solicitors, attending review meetings and contributing to the development of the team. Support the Defence Operations Manager and Claims Managers in driving improvement and delivering outstanding service. Senior Personal Injury Claims Handler requirements: Confirmed experience in third-party claims handling within a legal, insurance, or claims management setting. Strong expertise in large loss personal injury claims exceeding 100k. Personal injury experience is essential. Familiarity with case law and Civil Procedure Rules (CPR). Eligible to work in the UK. Would you like to know more? CLICK APPLY.
Title: Claims Handler Location: Chelmsford Salary: 27,000 - 35,000 depending on experience Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate You'll have experience working within claims You'll be capable of investigating and negotiating liability disputes You'll be capable of accurately assessing General Damages You have excellent written and verbal communication skills You have strong attention to detail You have a willingness to learn You have a proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 08, 2025
Full time
Title: Claims Handler Location: Chelmsford Salary: 27,000 - 35,000 depending on experience Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate You'll have experience working within claims You'll be capable of investigating and negotiating liability disputes You'll be capable of accurately assessing General Damages You have excellent written and verbal communication skills You have strong attention to detail You have a willingness to learn You have a proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims. Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office. Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience. Your main responsibilities as a Claims Handler will be: Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement Ensure Claims are settled within specific handling times and Customers are kept updated with the progress of their Claim Managing and promptly resolving all external and internal queries Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided Adhering to your personal authority limits and referring for authorisation above those where necessary To be a successful Claims Handler you will need: 1 year of Claims experience Strong customer service, communication, and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving skills
Oct 01, 2025
Full time
Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims. Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office. Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience. Your main responsibilities as a Claims Handler will be: Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement Ensure Claims are settled within specific handling times and Customers are kept updated with the progress of their Claim Managing and promptly resolving all external and internal queries Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided Adhering to your personal authority limits and referring for authorisation above those where necessary To be a successful Claims Handler you will need: 1 year of Claims experience Strong customer service, communication, and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving skills
