Debt Advisory - AnalystAdvising Sponsors and Corporates across capital and debt raising, focusing mainly on LBO's. Working across the transaction life cycle. Client Details West end based Debt Advisory Firm Description Assist in preparing financial models and analysis for debt advisory projects. Support the development of presentations and proposals for clients. Conduct detailed market research and analysis to identify trends and opportunities. Collaborate with senior team members to structure and negotiate financial solutions. Maintain up-to-date knowledge of industry regulations and compliance standards. Build and maintain strong client relationships through effective communication and reporting. Contribute to internal process improvements and efficiency initiatives. Provide ad-hoc support on additional tasks as required by the team. Profile A successful Debt Advisory - Analyst should have: 1-3 years of experience in either Leveraged Finance, Direct Lending or Debt Advisory A strong academic background in finance, economics, or a related field. Proficiency in financial modelling and advanced Excel skills. Experience or exposure to the banking and financial services sector. Excellent analytical and problem-solving abilities. Strong communication skills, both written and verbal. A proactive approach with attention to detail and accuracy. The ability to work effectively within a team environment. Job Offer A competitive salary Opportunities for professional development and career growth. Exposure to a variety of projects within the financial services industry. A supportive and collaborative work culture in London. Comprehensive benefits package tailored to employee needs. This is an excellent opportunity for an ambitious individual to join a small-sized organisation in the heart of London. If you are ready to take the next step in your career as a Debt Advisory - Analyst, apply today!
Oct 15, 2025
Full time
Debt Advisory - AnalystAdvising Sponsors and Corporates across capital and debt raising, focusing mainly on LBO's. Working across the transaction life cycle. Client Details West end based Debt Advisory Firm Description Assist in preparing financial models and analysis for debt advisory projects. Support the development of presentations and proposals for clients. Conduct detailed market research and analysis to identify trends and opportunities. Collaborate with senior team members to structure and negotiate financial solutions. Maintain up-to-date knowledge of industry regulations and compliance standards. Build and maintain strong client relationships through effective communication and reporting. Contribute to internal process improvements and efficiency initiatives. Provide ad-hoc support on additional tasks as required by the team. Profile A successful Debt Advisory - Analyst should have: 1-3 years of experience in either Leveraged Finance, Direct Lending or Debt Advisory A strong academic background in finance, economics, or a related field. Proficiency in financial modelling and advanced Excel skills. Experience or exposure to the banking and financial services sector. Excellent analytical and problem-solving abilities. Strong communication skills, both written and verbal. A proactive approach with attention to detail and accuracy. The ability to work effectively within a team environment. Job Offer A competitive salary Opportunities for professional development and career growth. Exposure to a variety of projects within the financial services industry. A supportive and collaborative work culture in London. Comprehensive benefits package tailored to employee needs. This is an excellent opportunity for an ambitious individual to join a small-sized organisation in the heart of London. If you are ready to take the next step in your career as a Debt Advisory - Analyst, apply today!
Migrant Help have an exciting opportunity to recruit a Business Analyst to join our team! Location: Homebased Contract: Permanent ?Salary: £38.548 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Business Analyst role: Part of the Project Management Office (PMO), the Business Analyst is an innovative and collaborative role at Migrant Help. You will work closely with stakeholders across Migrant Help to understand change requirements, assess business processes, and propose solutions that deliver value for both project work and business as usual activity. You will be responsible for analysing, documenting and validating the transformation needs of the business through high-quality engagement with stakeholders to identify areas for improvement and recommending solutions that align with business objectives Key responsibilities of our Business Analyst: Analyse and document current processes, systems and services and identify trends and opportunities of changes /growth, translating into clear project plans Prioritise and justify recommended change initiatives based on evidence of potential value-add Develop and document processes and tools to support management understanding through businesses analytics Produce accurate, data-led KPI reports Assist the Commercial team with analysis of data for new tenders and customer specific activities Suggest creative solutions to identified change management issues The experience and skills you need to become our Business Analyst: Proven knowledge of business analysis and project management methodologies Demonstrable understanding of business process management ideally built through BA roles in complex organisations Ability to evaluate a range of scenarios, interpreting evidence to make informed decisions Ability to write clear and compelling process documentation, and explain complex technical concepts to non-technical audiences Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 3rd November 2025 If you are interested in becoming our new Business Analyst, please click 'APPLY' today. We look forward to hearing from you! As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Oct 15, 2025
Full time
Migrant Help have an exciting opportunity to recruit a Business Analyst to join our team! Location: Homebased Contract: Permanent ?Salary: £38.548 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Business Analyst role: Part of the Project Management Office (PMO), the Business Analyst is an innovative and collaborative role at Migrant Help. You will work closely with stakeholders across Migrant Help to understand change requirements, assess business processes, and propose solutions that deliver value for both project work and business as usual activity. You will be responsible for analysing, documenting and validating the transformation needs of the business through high-quality engagement with stakeholders to identify areas for improvement and recommending solutions that align with business objectives Key responsibilities of our Business Analyst: Analyse and document current processes, systems and services and identify trends and opportunities of changes /growth, translating into clear project plans Prioritise and justify recommended change initiatives based on evidence of potential value-add Develop and document processes and tools to support management understanding through businesses analytics Produce accurate, data-led KPI reports Assist the Commercial team with analysis of data for new tenders and customer specific activities Suggest creative solutions to identified change management issues The experience and skills you need to become our Business Analyst: Proven knowledge of business analysis and project management methodologies Demonstrable understanding of business process management ideally built through BA roles in complex organisations Ability to evaluate a range of scenarios, interpreting evidence to make informed decisions Ability to write clear and compelling process documentation, and explain complex technical concepts to non-technical audiences Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 3rd November 2025 If you are interested in becoming our new Business Analyst, please click 'APPLY' today. We look forward to hearing from you! As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
We're looking for a highly organised and data-driven Project Manager / Business Analyst to support the delivery of a major Income & Debt Improvement Programme. This role is central to coordinating high-impact workstreams across multiple debt areas, ensuring performance targets are met and that progress is clearly tracked and reported to senior leadership. You'll be joining a fast-paced programme environment where delivery, insight and stakeholder coordination are key. If you have strong analytical ability, proven project delivery support experience and enjoy working across services to drive operational improvement, this is an excellent contract opportunity. The Role Support mobilisation and daily delivery of key debt improvement workstreams across multiple service areas. Maintain RAID logs, action trackers, project plans and performance dashboards to ensure effective delivery oversight. Track KPIs and ensure accurate weekly reporting across debt lines including Adult Social Care, Housing Benefit Overpayments, Council Tax and more. Coordinate governance activity including preparing highlight reports, supporting board meetings and ensuring agreed actions are followed through. Analyse operational and financial data to identify areas for intervention, support business case development and prioritise actions. Work closely with Programme Director, BI analysts, service managers and finance leads to ensure cohesive programme delivery. Escalate risks, resource gaps and delivery delays early and support mitigation planning. Key Requirements Strong data and analytical skills with advanced Excel ability (including pivot tables, formulas, financial dashboards). Experience supporting or delivering projects in a public sector, finance operations or service improvement environment. Confident communicator, able to turn data into narrative and engage senior stakeholders with clear reporting. Highly organised and structured, comfortable handling multiple workstreams and working to governance deadlines. Familiarity with project delivery disciplines such as RAID logs, RAG status tracking and performance reporting. Experience of income and debt environments, financial processes, or systems such as Oracle/NEC is highly desirable. Power BI skills, business process mapping experience or recognised project delivery certification (PRINCE2, APM, Agile) are a bonus. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 15, 2025
Contractor
We're looking for a highly organised and data-driven Project Manager / Business Analyst to support the delivery of a major Income & Debt Improvement Programme. This role is central to coordinating high-impact workstreams across multiple debt areas, ensuring performance targets are met and that progress is clearly tracked and reported to senior leadership. You'll be joining a fast-paced programme environment where delivery, insight and stakeholder coordination are key. If you have strong analytical ability, proven project delivery support experience and enjoy working across services to drive operational improvement, this is an excellent contract opportunity. The Role Support mobilisation and daily delivery of key debt improvement workstreams across multiple service areas. Maintain RAID logs, action trackers, project plans and performance dashboards to ensure effective delivery oversight. Track KPIs and ensure accurate weekly reporting across debt lines including Adult Social Care, Housing Benefit Overpayments, Council Tax and more. Coordinate governance activity including preparing highlight reports, supporting board meetings and ensuring agreed actions are followed through. Analyse operational and financial data to identify areas for intervention, support business case development and prioritise actions. Work closely with Programme Director, BI analysts, service managers and finance leads to ensure cohesive programme delivery. Escalate risks, resource gaps and delivery delays early and support mitigation planning. Key Requirements Strong data and analytical skills with advanced Excel ability (including pivot tables, formulas, financial dashboards). Experience supporting or delivering projects in a public sector, finance operations or service improvement environment. Confident communicator, able to turn data into narrative and engage senior stakeholders with clear reporting. Highly organised and structured, comfortable handling multiple workstreams and working to governance deadlines. Familiarity with project delivery disciplines such as RAID logs, RAG status tracking and performance reporting. Experience of income and debt environments, financial processes, or systems such as Oracle/NEC is highly desirable. Power BI skills, business process mapping experience or recognised project delivery certification (PRINCE2, APM, Agile) are a bonus. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Senior Pricing Analyst Locations : This can be a largely remote position with the occasion travel to the office closest to you. We have offices based in Manchester, Stoke, London and Peterborough. Role Overview Markerstudy Group are looking for a Senior Pricing Analyst to help build and shape our pricing models. You will help monitor our portfolio and deliver innovative pricing solutions within the Retail Pricing team. Joining our retail pricing team, you will be keeping a close eye on trading across different channels and insurance products. You will have previous experience in general insurance pricing and be familiar with the tools of the trade, such as SAS, Python, RStudio, SQL, Emblem and Radar. With your naturally inquisitive mindset, you will be well versed in the UK personal lines insurance space, and understand how the personal lines insurance market works. Always open to change, you have a keen eye for the continuous improvement of process. As a Senior Pricing Analyst, you will use your advanced analytical skills to: Conducting retail price optimisation analysis/modelling developing customer propensity and Life Time Value (LTV) models to produce the different models and SAS or SQL for data analysis Create innovative data solutions finding new ways to mine insight & present data Build and maintain sophisticated models, prioritising a range of data science techniques Advance the adoption of data science & statistical techniques Communicate results to key decision makers across the business for action based on the results of pricing analysis Collaborate with peers in pricing, underwriting and data science will generate insight to help make commercial decisions and strategic changes to prices to meet budget requirements. Key Skills and Experience: Previous experience within general insurance pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW's Radar software is preferred Proficient at communicating results in a concise manner both verbally and written Behaviours: Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate, improve processes and challenge the norm About us Markerstudy Group is a major force in UK general insurance market, combining scale with innovation. Markerstudy Group have deep product and distribution reach through multiple brands and an experienced leadership foundation coordinating diverse and fast-evolving business units. The Group employs more than 6,000 people across the UK.
Oct 15, 2025
Full time
Job Title: Senior Pricing Analyst Locations : This can be a largely remote position with the occasion travel to the office closest to you. We have offices based in Manchester, Stoke, London and Peterborough. Role Overview Markerstudy Group are looking for a Senior Pricing Analyst to help build and shape our pricing models. You will help monitor our portfolio and deliver innovative pricing solutions within the Retail Pricing team. Joining our retail pricing team, you will be keeping a close eye on trading across different channels and insurance products. You will have previous experience in general insurance pricing and be familiar with the tools of the trade, such as SAS, Python, RStudio, SQL, Emblem and Radar. With your naturally inquisitive mindset, you will be well versed in the UK personal lines insurance space, and understand how the personal lines insurance market works. Always open to change, you have a keen eye for the continuous improvement of process. As a Senior Pricing Analyst, you will use your advanced analytical skills to: Conducting retail price optimisation analysis/modelling developing customer propensity and Life Time Value (LTV) models to produce the different models and SAS or SQL for data analysis Create innovative data solutions finding new ways to mine insight & present data Build and maintain sophisticated models, prioritising a range of data science techniques Advance the adoption of data science & statistical techniques Communicate results to key decision makers across the business for action based on the results of pricing analysis Collaborate with peers in pricing, underwriting and data science will generate insight to help make commercial decisions and strategic changes to prices to meet budget requirements. Key Skills and Experience: Previous experience within general insurance pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW's Radar software is preferred Proficient at communicating results in a concise manner both verbally and written Behaviours: Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate, improve processes and challenge the norm About us Markerstudy Group is a major force in UK general insurance market, combining scale with innovation. Markerstudy Group have deep product and distribution reach through multiple brands and an experienced leadership foundation coordinating diverse and fast-evolving business units. The Group employs more than 6,000 people across the UK.
ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining strong customer service standards. Implement and test system upgrades, changes and releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third parties and internal teams to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire sites. Hours: 37 per week (pro rata); may include shifts, weekends, or on-call cover. Travel: Some travel between sites required; valid driving licence preferred. Training: Ongoing technical and professional development expected. Essential Experience & Skills 1st/2nd line support experience in a Windows environment. Strong customer service, problem-solving and organisational skills. Proven ability to work under pressure and meet SLAs. Excellent communication and documentation skills. Desirable Experience improving systems or processes. Proficiency with tools such as Remote Desktop, Registry Editor, PowerShell, Active Directory, and Microsoft Office. Familiarity with change management processes and Windows Server administration. Knowledge of automation tools (PDQ, SCCM, Intune, scripting).
Oct 15, 2025
Full time
ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining strong customer service standards. Implement and test system upgrades, changes and releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third parties and internal teams to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire sites. Hours: 37 per week (pro rata); may include shifts, weekends, or on-call cover. Travel: Some travel between sites required; valid driving licence preferred. Training: Ongoing technical and professional development expected. Essential Experience & Skills 1st/2nd line support experience in a Windows environment. Strong customer service, problem-solving and organisational skills. Proven ability to work under pressure and meet SLAs. Excellent communication and documentation skills. Desirable Experience improving systems or processes. Proficiency with tools such as Remote Desktop, Registry Editor, PowerShell, Active Directory, and Microsoft Office. Familiarity with change management processes and Windows Server administration. Knowledge of automation tools (PDQ, SCCM, Intune, scripting).
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
Senior Guidewire Developer UK HYBRID WORKING. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! This role is based in the UK and requires candidates to have the right to work in the UK Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Responsibilities Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Knowledge, Experience and Qualifications Essential 5+ years commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics)
Oct 15, 2025
Full time
Senior Guidewire Developer UK HYBRID WORKING. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! This role is based in the UK and requires candidates to have the right to work in the UK Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Responsibilities Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Knowledge, Experience and Qualifications Essential 5+ years commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics)
I am currently working with a Charity who are modernising their operations and systems, and looking to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting for a Business Analyst - a vital role that will help bridge the gap between IT and business teams to ensure we successfully capture, design, and deliver future-fit business processes. The Business Analyst will play a central role in our ERP transformation journey. Reporting into the IT team, you will work closely with stakeholders across the organisation to capture existing ('as-is') business processes, identify gaps and inefficiencies, and help define the 'to-be' future state in line with our strategic goals and operational needs. You will work as part of a BA team, focusing on the system infrastructure and the delivery of the asset management modules of the ERP. Key accountabilities: Work collaboratively with business teams to uncover, map, and document existing ('as-is') business processes, systems, and touchpoints, using clear, detailed and visual process maps. Document existing business processes through workshops (remote or in person), interviews, and process walkthroughs to build a comprehensive and accurate picture of existing operations-especially where knowledge is fragmented or undocumented. Identify opportunities for process improvement, simplification, and innovation during both mapping and blueprinting stages. Business requirements - Facilitate workshops and interviews to gather requirements, identify business needs; problems and opportunities, surfacing improvement opportunities. Identify business value; benefit; usefulness and importance to business. Work with stakeholders and project teams to design 'to-be' business processes and workflows aligned to business objectives, operational needs, ERP capabilities and best practice. Translate process blueprints into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the organisation's requirements. Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design. Support change impact analysis and contribute to testing, training, and rollout activities. About you Experience: Proven experience as a Business Analyst in complex change or ERP migration projects, ideally within asset-rich or not-for-profit sectors. Demonstrable expertise in business process mapping, modelling, and documentation (using tools such as Visio or similar). Strong analytical, facilitation, and communication skills, with the ability to uncover requirements where knowledge is lacking and present complex processes clearly to diverse audiences. Experience in translating processes into functional specifications for technology configuration and implementation. Contribute to the definition of governance frameworks and standards for business process documentation within the Trust. Skills & attributes: Ability to create comprehensive, up-to-date process maps and blueprints available to business and IT stakeholders Ability to translate business requirements into functional specifications for technical teams and suppliers. Experience working remotely and face to face with cross-functional teams, including finance, procurement, HR, and operations. Comfortable working independently and in a newly established role. Desirable: Experience working with SAP or other ERP systems.
Oct 15, 2025
Contractor
I am currently working with a Charity who are modernising their operations and systems, and looking to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting for a Business Analyst - a vital role that will help bridge the gap between IT and business teams to ensure we successfully capture, design, and deliver future-fit business processes. The Business Analyst will play a central role in our ERP transformation journey. Reporting into the IT team, you will work closely with stakeholders across the organisation to capture existing ('as-is') business processes, identify gaps and inefficiencies, and help define the 'to-be' future state in line with our strategic goals and operational needs. You will work as part of a BA team, focusing on the system infrastructure and the delivery of the asset management modules of the ERP. Key accountabilities: Work collaboratively with business teams to uncover, map, and document existing ('as-is') business processes, systems, and touchpoints, using clear, detailed and visual process maps. Document existing business processes through workshops (remote or in person), interviews, and process walkthroughs to build a comprehensive and accurate picture of existing operations-especially where knowledge is fragmented or undocumented. Identify opportunities for process improvement, simplification, and innovation during both mapping and blueprinting stages. Business requirements - Facilitate workshops and interviews to gather requirements, identify business needs; problems and opportunities, surfacing improvement opportunities. Identify business value; benefit; usefulness and importance to business. Work with stakeholders and project teams to design 'to-be' business processes and workflows aligned to business objectives, operational needs, ERP capabilities and best practice. Translate process blueprints into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the organisation's requirements. Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design. Support change impact analysis and contribute to testing, training, and rollout activities. About you Experience: Proven experience as a Business Analyst in complex change or ERP migration projects, ideally within asset-rich or not-for-profit sectors. Demonstrable expertise in business process mapping, modelling, and documentation (using tools such as Visio or similar). Strong analytical, facilitation, and communication skills, with the ability to uncover requirements where knowledge is lacking and present complex processes clearly to diverse audiences. Experience in translating processes into functional specifications for technology configuration and implementation. Contribute to the definition of governance frameworks and standards for business process documentation within the Trust. Skills & attributes: Ability to create comprehensive, up-to-date process maps and blueprints available to business and IT stakeholders Ability to translate business requirements into functional specifications for technical teams and suppliers. Experience working remotely and face to face with cross-functional teams, including finance, procurement, HR, and operations. Comfortable working independently and in a newly established role. Desirable: Experience working with SAP or other ERP systems.
Information Security Analyst Up to 50,000 + benefits Hereford Hybrid Permanent Full-time We are looking for an experienced Information Security Analyst to join our client who will play a key role in driving compliance, governance, and continual improvement across key security frameworks including ISO 27001, PCI DSS, and Cyber Essentials Plus. Key Responsibilities: Lead on the operation and continual improvement of the Information Security Management System (ISMS) Coordinate internal and external audit readiness for ISO 27001, PCI DSS, and Cyber Essentials Plus Draft and update information security policies, procedures, and technical standards Work with procurement and commercial teams to support supplier assurance and risk assessment Contribute to tender responses and bid processes, ensuring security and compliance requirements are met Promote good security practices and raise awareness across departments Act as an escalation point and day-to-day contact for other team members Stay up to date with changes in legislation and standards relating to information and cyber security Key Skills & Experience: Essential: Background in IT, Cyber Security, Information Systems, or a related discipline Strong working knowledge of ISO 27001, PCI DSS, and Cyber Essentials Plus Proven ability to support and prepare for audits, including evidence collation and audit readiness Excellent attention to detail and ability to produce high-quality documentation Strong stakeholder communication skills, both written and verbal Ability to build effective working relationships and influence at all levels Comfortable working independently and proactively across teams Desirable: Experience in supplier risk management and/or tender processes ISO 27001 Lead Auditor/Implementer, PCIP, CISM, CompTIA Security+, or CISMP certification What you get in return: Up to 50,000 per annum + benefits Hybrid working (3 to 4 days in office) Opportunity to lead and mentor within a growing security team Professional development and training support This company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested? Please submit your CV to Meg Kewley at DCS Recruitment via the link provided. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Oct 15, 2025
Full time
Information Security Analyst Up to 50,000 + benefits Hereford Hybrid Permanent Full-time We are looking for an experienced Information Security Analyst to join our client who will play a key role in driving compliance, governance, and continual improvement across key security frameworks including ISO 27001, PCI DSS, and Cyber Essentials Plus. Key Responsibilities: Lead on the operation and continual improvement of the Information Security Management System (ISMS) Coordinate internal and external audit readiness for ISO 27001, PCI DSS, and Cyber Essentials Plus Draft and update information security policies, procedures, and technical standards Work with procurement and commercial teams to support supplier assurance and risk assessment Contribute to tender responses and bid processes, ensuring security and compliance requirements are met Promote good security practices and raise awareness across departments Act as an escalation point and day-to-day contact for other team members Stay up to date with changes in legislation and standards relating to information and cyber security Key Skills & Experience: Essential: Background in IT, Cyber Security, Information Systems, or a related discipline Strong working knowledge of ISO 27001, PCI DSS, and Cyber Essentials Plus Proven ability to support and prepare for audits, including evidence collation and audit readiness Excellent attention to detail and ability to produce high-quality documentation Strong stakeholder communication skills, both written and verbal Ability to build effective working relationships and influence at all levels Comfortable working independently and proactively across teams Desirable: Experience in supplier risk management and/or tender processes ISO 27001 Lead Auditor/Implementer, PCIP, CISM, CompTIA Security+, or CISMP certification What you get in return: Up to 50,000 per annum + benefits Hybrid working (3 to 4 days in office) Opportunity to lead and mentor within a growing security team Professional development and training support This company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested? Please submit your CV to Meg Kewley at DCS Recruitment via the link provided. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Business Analyst Croydon, Surrey - South London Hybrid working - 2 days pw in the office Business analyst needed for our award winning client based in Croydon, who are looking to employ an experienced technical Business Analyst to join their fast-paced technology department bridging the gap between business needs and technical implementation, with an in-depth knowledge of business analysis, Ecommerce, Website technologies, data, developing User stories, strong understanding of Agile/Scrum, Jira, Confluence, Gherkin. Salary expectation for the successful Business analyst: Salary: c 50,000 - per annum 25 day's holiday Pension Plan Hybrid Working - 2 days per week Flexible working hours Some of the main duties of the Business analyst will include: Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria Analyse business processes and identify opportunities for improvement Develop user stories and acceptance criteria for project deliverables Participate in user testing and provide feedback to development teams Document project requirements and specifications in a consistent and organised manner Stay up-to-date on industry trends and best practices in travel technology In order to be the successful Business Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following: Minimum 3-5 years of experience in a business analysis or Product management role Strong understanding of Agile project methodologies (e.g., Scrum, Kanban) Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders Proven ability to work independently and manage multiple priorities effectively Advanced analytical and problem-solving skills Strong attention to detail and accuracy Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence) Experience with software development methodologies (e.g., Waterfall, Agile) Understanding of data analytics and visualisation tools is a plus Experience/understanding of Data Mapping Comfortable presenting ideas to stakeholders Experience of working alongside/in development teams Experience of retail ecommerce is an advantage This really is a fantastic opportunity for a Business Analyst to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Oct 15, 2025
Full time
Business Analyst Croydon, Surrey - South London Hybrid working - 2 days pw in the office Business analyst needed for our award winning client based in Croydon, who are looking to employ an experienced technical Business Analyst to join their fast-paced technology department bridging the gap between business needs and technical implementation, with an in-depth knowledge of business analysis, Ecommerce, Website technologies, data, developing User stories, strong understanding of Agile/Scrum, Jira, Confluence, Gherkin. Salary expectation for the successful Business analyst: Salary: c 50,000 - per annum 25 day's holiday Pension Plan Hybrid Working - 2 days per week Flexible working hours Some of the main duties of the Business analyst will include: Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria Analyse business processes and identify opportunities for improvement Develop user stories and acceptance criteria for project deliverables Participate in user testing and provide feedback to development teams Document project requirements and specifications in a consistent and organised manner Stay up-to-date on industry trends and best practices in travel technology In order to be the successful Business Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following: Minimum 3-5 years of experience in a business analysis or Product management role Strong understanding of Agile project methodologies (e.g., Scrum, Kanban) Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders Proven ability to work independently and manage multiple priorities effectively Advanced analytical and problem-solving skills Strong attention to detail and accuracy Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence) Experience with software development methodologies (e.g., Waterfall, Agile) Understanding of data analytics and visualisation tools is a plus Experience/understanding of Data Mapping Comfortable presenting ideas to stakeholders Experience of working alongside/in development teams Experience of retail ecommerce is an advantage This really is a fantastic opportunity for a Business Analyst to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
A fantastic role has arisen for a Commercial Finance Analyst to join a renowned FMCG company based in Greenford. This position is central to driving business performance, with a strong focus on finance business partnering across key functions. You'll be instrumental in delivering insightful mix and margin analysis, interpreting market trends, and supporting data-driven decision-making. Your expertise will also shape our financial planning processes through robust bottom-up forecasting, budgeting, and performance tracking. If you're a proactive, analytical thinker who thrives on turning numbers into strategy, this is your opportunity to make a real difference in a dynamic, forward-thinking environment. Responsibilities: Collaborate closely with non-finance teams to provide financial insight and support business initiatives. Support the development of accurate bottom-up forecasts and annual budgets. Monitor variances and provide meaningful commentary. Conduct detailed analysis on product mix and margin performance to identify trends and support profitability initiatives. Track and interpret key market trends and competitor activity to inform commercial strategies. Produce regular and ad-hoc financial reports to monitor key KPIs and provide recommendations for improvement. Translate financial data into clear, actionable insight to support senior leadership and decision-making. Requirements: Part-Qualified (ACCA, CIMA or ACA) or equivalent Advanced Excel Experience with SAP is advantageous Ability to influence stakeholders and challenge constructively By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Oct 15, 2025
Full time
A fantastic role has arisen for a Commercial Finance Analyst to join a renowned FMCG company based in Greenford. This position is central to driving business performance, with a strong focus on finance business partnering across key functions. You'll be instrumental in delivering insightful mix and margin analysis, interpreting market trends, and supporting data-driven decision-making. Your expertise will also shape our financial planning processes through robust bottom-up forecasting, budgeting, and performance tracking. If you're a proactive, analytical thinker who thrives on turning numbers into strategy, this is your opportunity to make a real difference in a dynamic, forward-thinking environment. Responsibilities: Collaborate closely with non-finance teams to provide financial insight and support business initiatives. Support the development of accurate bottom-up forecasts and annual budgets. Monitor variances and provide meaningful commentary. Conduct detailed analysis on product mix and margin performance to identify trends and support profitability initiatives. Track and interpret key market trends and competitor activity to inform commercial strategies. Produce regular and ad-hoc financial reports to monitor key KPIs and provide recommendations for improvement. Translate financial data into clear, actionable insight to support senior leadership and decision-making. Requirements: Part-Qualified (ACCA, CIMA or ACA) or equivalent Advanced Excel Experience with SAP is advantageous Ability to influence stakeholders and challenge constructively By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Digital Product Owner (CRM) An exciting opportunity has arisen for a Digital Product Owner to shape the future of customer-facing digital solutions within a global, mid-market business. You'll lead innovation, own the product vision, and guide cross-functional teams to deliver high-quality, impactful CRM and digital experiences. Client Details Our client is a global brand with a strong presence in Europe and beyond, known for combining innovation with a genuine commitment to people and the planet. With over a century of history, they retain a collaborative, close-knit feel while offering the scale and stability of an international business. Their "people-first" approach is central to their culture, and they are passionate about creating inclusive workplaces where talent thrives. Description As Digital Product Owner, you'll be responsible for the continuous improvement and delivery of digital products that underpin the SME division, including Salesforce Marketing Cloud and CRM platforms. You'll develop and communicate a clear product vision, ensuring delivery teams, stakeholders, and users are aligned and engaged. Key responsibilities include: Creating and sharing the product roadmap and vision with stakeholders and delivery teams Driving continuous improvement through feedback, metrics, and market insight Leading multidisciplinary Agile teams, ensuring delivery aligns with business objectives Translating user insight into functional improvements and measurable business value Setting and monitoring KPIs and ROI to evaluate product performance and success Partnering with Business Analysts and PMO to manage risk and ensure effective delivery Profile We're looking for an Product Owner who can balance strategic thinking with hands-on delivery. You'll bring a blend of technical knowledge, business acumen, and strong communication skills, thriving in a global environment. Essential experience: Strong understanding of B2B sales processes Hands-on expertise with CRM systems (preferably SAP / C4C, Salesforce & Marketing Cloud) Experience of web applications and content management systems (ideally Sitecore) Proven track record delivering high-quality digital solutions in structured, Agile environments Ability to create, maintain, and prioritise product backlogs Skilled at engaging stakeholders and translating business needs into actionable requirements Strong communicator, able to inspire and motivate cross-discipline teams Job Offer A competitive salary 25 days holiday plus bank holidays, with the option to buy more Industry-leading pension scheme with up to 10% company contributions Enhanced maternity, paternity and family leave policies Hybrid and flexible working arrangements Life assurance, health cash plan, and employee assistance programme Additional perks such as free parking, environmental days, social events, and cultural discounts This is a fantastic opportunity to make a real impact within a business that values innovation, inclusivity, and long-term growth.
Oct 15, 2025
Full time
Digital Product Owner (CRM) An exciting opportunity has arisen for a Digital Product Owner to shape the future of customer-facing digital solutions within a global, mid-market business. You'll lead innovation, own the product vision, and guide cross-functional teams to deliver high-quality, impactful CRM and digital experiences. Client Details Our client is a global brand with a strong presence in Europe and beyond, known for combining innovation with a genuine commitment to people and the planet. With over a century of history, they retain a collaborative, close-knit feel while offering the scale and stability of an international business. Their "people-first" approach is central to their culture, and they are passionate about creating inclusive workplaces where talent thrives. Description As Digital Product Owner, you'll be responsible for the continuous improvement and delivery of digital products that underpin the SME division, including Salesforce Marketing Cloud and CRM platforms. You'll develop and communicate a clear product vision, ensuring delivery teams, stakeholders, and users are aligned and engaged. Key responsibilities include: Creating and sharing the product roadmap and vision with stakeholders and delivery teams Driving continuous improvement through feedback, metrics, and market insight Leading multidisciplinary Agile teams, ensuring delivery aligns with business objectives Translating user insight into functional improvements and measurable business value Setting and monitoring KPIs and ROI to evaluate product performance and success Partnering with Business Analysts and PMO to manage risk and ensure effective delivery Profile We're looking for an Product Owner who can balance strategic thinking with hands-on delivery. You'll bring a blend of technical knowledge, business acumen, and strong communication skills, thriving in a global environment. Essential experience: Strong understanding of B2B sales processes Hands-on expertise with CRM systems (preferably SAP / C4C, Salesforce & Marketing Cloud) Experience of web applications and content management systems (ideally Sitecore) Proven track record delivering high-quality digital solutions in structured, Agile environments Ability to create, maintain, and prioritise product backlogs Skilled at engaging stakeholders and translating business needs into actionable requirements Strong communicator, able to inspire and motivate cross-discipline teams Job Offer A competitive salary 25 days holiday plus bank holidays, with the option to buy more Industry-leading pension scheme with up to 10% company contributions Enhanced maternity, paternity and family leave policies Hybrid and flexible working arrangements Life assurance, health cash plan, and employee assistance programme Additional perks such as free parking, environmental days, social events, and cultural discounts This is a fantastic opportunity to make a real impact within a business that values innovation, inclusivity, and long-term growth.
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around 45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Oct 15, 2025
Full time
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around 45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. Be part of a team passionate about using technology to create meaningful outcomes. Who you are: Experienced in a Business Analyst role, within a technology or product environment Product focused, with a strong appreciation for UX and user centered solutions Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to 52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
Oct 15, 2025
Full time
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. Be part of a team passionate about using technology to create meaningful outcomes. Who you are: Experienced in a Business Analyst role, within a technology or product environment Product focused, with a strong appreciation for UX and user centered solutions Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to 52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
Role : Data Analyst Location : Nantgarw, Cardiff - 3 days per week onsite Salary : 30 per hour via umbrella Length : 12 months with potential for extension Role Summary/Purpose Me client is a digital industrial business with its ability to harness large streams of data that are providing incredible insights and in turn, real operational value for customers. We are seeking a highly motivated individual to contribute to our digital future. You will work within the Sales, Inventory & Operations Planning Team to develop and apply algorithms to transform raw data into actionable insights. As the Data Analyst you will possess analytical skills, a structured approach to problem solving, and statistical knowledge. Our job is to work alongside the business to develop, test and deploy analytics or software which provide significant insights and improvements to the business. We also develop custom in-house tools to help us deliver our projects efficiently and effectively. We support a wide range of internal customers and every project is different and gives the opportunity to learn something new. Responsibilities Include: Support with the development, deployment, and application of applied analytics, predictive analytics, and prescriptive analytics. Perform exploratory and targeted data analyses using descriptive statistics and other methods. Collaborate across the business to identify and define new data & reporting requirements with the aim of delivering value adding insight and consistency across the teams. Facilitate embedding a self-service capability for operational business users including automating as far as possible to reduce manual intervention and drive efficiency across the business. Support analytics systems including the development and maintenance of systems, processes, and algorithms. You will contribute to the integration, enhancement, and deployment of our analytical suite to give our leadership visibility of how the business is performing to make timely, data-driven decisions. Support with capacity modelling, maintain and develop new and existing forecasting demand models based on business insights research & analysis Owning a project; build engagement, influence relevant stakeholders, and deliver change Work closely with Lean and Operations teams, playing a crucial role in our journey to operational excellence Participate and support digitisation projects Research and implement new statistical, machine learning and optimization approaches. Understand best practice and keep up to date with trends, new technology and competitor advances. Qualifications/Requirements Bachelors degree from an accredited university of college, or equivalent knowledge and experience (Mathematics, Statistics, Operations Research and/or Data Science). Highly proficient in Microsoft Office tools including Excel and PowerPoint Proven experience with SQL Flexible and resilient to respond constructively to new challenges Self-starter able to operate autonomously with minimal guidance to consistently achieve high quality output Detail-oriented, while also constantly prioritizing needs with resources available; able to support multiple projects and/or business functions at once Excellent communication skills, interacts with multiple levels and functions with the distribution organization, and able to manage relationships Able to thrive in a small core team and frequently interact with cross-functional teams Strong knowledge in statistical modelling Ability to translate complex datasets to understandable trends and market patterns using data visualization & analytics tool such as TIBCO Spotfire, Tableau, PowerBI or similar Desired Requirements Master's degree in any discipline (Business, Data Science, Mathematics, Statistics, Operations Research or related field) preferred Proven experience working on OR problems in industrial manufacturing companies Proven experience in simulation modelling Familiar with machine learning concepts, methods, and tools Understanding and working knowledge of capacity & supply chain planning Working knowledge of programming/scripting languages (Python, R, or similar)
Oct 15, 2025
Contractor
Role : Data Analyst Location : Nantgarw, Cardiff - 3 days per week onsite Salary : 30 per hour via umbrella Length : 12 months with potential for extension Role Summary/Purpose Me client is a digital industrial business with its ability to harness large streams of data that are providing incredible insights and in turn, real operational value for customers. We are seeking a highly motivated individual to contribute to our digital future. You will work within the Sales, Inventory & Operations Planning Team to develop and apply algorithms to transform raw data into actionable insights. As the Data Analyst you will possess analytical skills, a structured approach to problem solving, and statistical knowledge. Our job is to work alongside the business to develop, test and deploy analytics or software which provide significant insights and improvements to the business. We also develop custom in-house tools to help us deliver our projects efficiently and effectively. We support a wide range of internal customers and every project is different and gives the opportunity to learn something new. Responsibilities Include: Support with the development, deployment, and application of applied analytics, predictive analytics, and prescriptive analytics. Perform exploratory and targeted data analyses using descriptive statistics and other methods. Collaborate across the business to identify and define new data & reporting requirements with the aim of delivering value adding insight and consistency across the teams. Facilitate embedding a self-service capability for operational business users including automating as far as possible to reduce manual intervention and drive efficiency across the business. Support analytics systems including the development and maintenance of systems, processes, and algorithms. You will contribute to the integration, enhancement, and deployment of our analytical suite to give our leadership visibility of how the business is performing to make timely, data-driven decisions. Support with capacity modelling, maintain and develop new and existing forecasting demand models based on business insights research & analysis Owning a project; build engagement, influence relevant stakeholders, and deliver change Work closely with Lean and Operations teams, playing a crucial role in our journey to operational excellence Participate and support digitisation projects Research and implement new statistical, machine learning and optimization approaches. Understand best practice and keep up to date with trends, new technology and competitor advances. Qualifications/Requirements Bachelors degree from an accredited university of college, or equivalent knowledge and experience (Mathematics, Statistics, Operations Research and/or Data Science). Highly proficient in Microsoft Office tools including Excel and PowerPoint Proven experience with SQL Flexible and resilient to respond constructively to new challenges Self-starter able to operate autonomously with minimal guidance to consistently achieve high quality output Detail-oriented, while also constantly prioritizing needs with resources available; able to support multiple projects and/or business functions at once Excellent communication skills, interacts with multiple levels and functions with the distribution organization, and able to manage relationships Able to thrive in a small core team and frequently interact with cross-functional teams Strong knowledge in statistical modelling Ability to translate complex datasets to understandable trends and market patterns using data visualization & analytics tool such as TIBCO Spotfire, Tableau, PowerBI or similar Desired Requirements Master's degree in any discipline (Business, Data Science, Mathematics, Statistics, Operations Research or related field) preferred Proven experience working on OR problems in industrial manufacturing companies Proven experience in simulation modelling Familiar with machine learning concepts, methods, and tools Understanding and working knowledge of capacity & supply chain planning Working knowledge of programming/scripting languages (Python, R, or similar)
Senior Technical Business Analyst Inside IR35 - 500 - 600 p/d 6 months rolling contract Hybrid: 1-2 days a week in London We are seeking an experienced Technical Business Analyst to take a leading role on a major transformation programme. The successful candidate will work across multiple corporate shared services functions (Procurement, Travel, Property, Finance Operations, ESG, etc.) to ensure that business needs are fully understood, documented, and translated into solution requirements. This is a key role that will shape how core services are delivered and integrated, requiring strong business analysis expertise and excellent stakeholder engagement skills. Key Responsibilities Lead the requirements gathering process across corporate shared services functions, ensuring alignment with wider programme objectives. Work closely with stakeholders to elicit, analyse, and document business and functional requirements . Map and model business processes , identifying gaps, inefficiencies, and opportunities for improvement. Define and validate data requirements and capture integration needs across multiple corporate systems. Act as the bridge between business stakeholders and technical teams, ensuring requirements are clearly communicated and understood. Support prioritisation and traceability of requirements through to delivery. Champion best practices in business analysis, ensuring consistency and quality of outputs across the programme. Skills & Experience Strong, demonstrable experience as a Business Analyst , ideally on large-scale corporate or shared services transformation programmes. Deep understanding of corporate functions (Finance, Procurement, Property, Travel, ESG, HR, etc.) and how they operate within shared services models. Skilled in business process modelling and the use of requirements management tools. Proven ability to define data requirements and understand system integration dependencies. Excellent facilitation and stakeholder management skills, with the confidence to engage senior business leaders and subject matter experts. Strong communication, documentation, and presentation skills, with the ability to turn complex information into clear outputs.
Oct 15, 2025
Contractor
Senior Technical Business Analyst Inside IR35 - 500 - 600 p/d 6 months rolling contract Hybrid: 1-2 days a week in London We are seeking an experienced Technical Business Analyst to take a leading role on a major transformation programme. The successful candidate will work across multiple corporate shared services functions (Procurement, Travel, Property, Finance Operations, ESG, etc.) to ensure that business needs are fully understood, documented, and translated into solution requirements. This is a key role that will shape how core services are delivered and integrated, requiring strong business analysis expertise and excellent stakeholder engagement skills. Key Responsibilities Lead the requirements gathering process across corporate shared services functions, ensuring alignment with wider programme objectives. Work closely with stakeholders to elicit, analyse, and document business and functional requirements . Map and model business processes , identifying gaps, inefficiencies, and opportunities for improvement. Define and validate data requirements and capture integration needs across multiple corporate systems. Act as the bridge between business stakeholders and technical teams, ensuring requirements are clearly communicated and understood. Support prioritisation and traceability of requirements through to delivery. Champion best practices in business analysis, ensuring consistency and quality of outputs across the programme. Skills & Experience Strong, demonstrable experience as a Business Analyst , ideally on large-scale corporate or shared services transformation programmes. Deep understanding of corporate functions (Finance, Procurement, Property, Travel, ESG, HR, etc.) and how they operate within shared services models. Skilled in business process modelling and the use of requirements management tools. Proven ability to define data requirements and understand system integration dependencies. Excellent facilitation and stakeholder management skills, with the confidence to engage senior business leaders and subject matter experts. Strong communication, documentation, and presentation skills, with the ability to turn complex information into clear outputs.
Business Analyst ServiceNow Inside IR35 Business Analyst will be working for a Global Company based in Central London to work on a 12-month contract to assist with a new ServiceNow Implementation. This ServiceNow Business Analyst will be joining their Project Management team, working alongside a Senior Project Manager, assisting them in the delivery of a business-critical ServiceNow project. The Business Analyst will have in the following: Inside IR35 Solid Business Analysis, specialising in the area of ServiceNow ITSM Experience in designing and implementing ServiceNow Solutions Converting high-level Business Requirements and User Requirements into functional specifications and documenting Requirement statements are complete, concise, traceable, feasible and are detailed to the required standards Process Mapping from business services from end-to-end Preparing, organising and leading workshops, interviews and facilitating groups, identifying business needs and objectives, analyse data to produce meaningful requirements Specific exposure to Business Change and Business Improvement Projects Ability to deal with both internal and external suppliers making sure roadmaps are complete Ability to document and translate technical requirements into the live environment Experience of user journeys Stakeholder management and analysis Large Scale / Enterprise Infrastructure project experience Hybrid working 1-2 days per week on-site could be required Professional Services experience would be an advantage Financial, Insurance, Legal You will need a flexible approach to managing and prioritising a high workload and multiple complex issues and tasks in a changing environment with tight deadlines. The Business Analyst will have to pass Credit and DBS Checks before they can start This ServiceNow Business Analyst is a 12-months contract. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Oct 15, 2025
Contractor
Business Analyst ServiceNow Inside IR35 Business Analyst will be working for a Global Company based in Central London to work on a 12-month contract to assist with a new ServiceNow Implementation. This ServiceNow Business Analyst will be joining their Project Management team, working alongside a Senior Project Manager, assisting them in the delivery of a business-critical ServiceNow project. The Business Analyst will have in the following: Inside IR35 Solid Business Analysis, specialising in the area of ServiceNow ITSM Experience in designing and implementing ServiceNow Solutions Converting high-level Business Requirements and User Requirements into functional specifications and documenting Requirement statements are complete, concise, traceable, feasible and are detailed to the required standards Process Mapping from business services from end-to-end Preparing, organising and leading workshops, interviews and facilitating groups, identifying business needs and objectives, analyse data to produce meaningful requirements Specific exposure to Business Change and Business Improvement Projects Ability to deal with both internal and external suppliers making sure roadmaps are complete Ability to document and translate technical requirements into the live environment Experience of user journeys Stakeholder management and analysis Large Scale / Enterprise Infrastructure project experience Hybrid working 1-2 days per week on-site could be required Professional Services experience would be an advantage Financial, Insurance, Legal You will need a flexible approach to managing and prioritising a high workload and multiple complex issues and tasks in a changing environment with tight deadlines. The Business Analyst will have to pass Credit and DBS Checks before they can start This ServiceNow Business Analyst is a 12-months contract. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Connect2Luton are excited to recruit a Digital Services Business Analyst on behalf of Luton Borough Council. Main purpose of position: As a Business Analyst you'll work alongside our product team (including user researchers, content designers, a service designer and project and product managers) to manage the business analysis processes for new digital products, including processes mapping, defining user and business needs and business requirements for Luton's internally and externally facing digital services, build using a low code platform. You'll work closely with teams and senior stakeholders across the organisation to understand needs, designing and running workshops, interviews and other analysis activities, supporting the design of new services and processes that ensure users can complete their goals and that our digital services support the delivery of Luton 2040. This will include working with service lines to help them understand their services, products and data, map current and future scenarios, and articulate their transformation objectives as well as synthesis of information and evidence into user stories and backlog items, helping and challenging services prioritise development and improvements. You will be responsible to: Engage with stakeholders at all tiers of the Council to understand their business processes and document their needs and requirements, using workshops, one to one meetings and a variety of other engagement formats. Engage with service areas across the organisation to help them understand agile ways of working as well as the business analyst's skill set, and to help them articulate the possibilities in their area for digital transformation. Challenge services in a constructive and engaging manner to streamline and standardise processes wherever possible. Using the most appropriate techniques and tools and working with colleagues e.g. developers, user researchers as well as product owners, break down user needs and requirements, prioritise them, estimate work effort, research possible solutions options. Visualise service journeys in a variety of tools; map current and future processes, to quantify steps and pain points, and prioritise development as well as agree product scope. Lead investigations into service gaps and friction and make recommendations for service improvement. Use synthesis and analysis methods to develop actionable insights, spot opportunities for service improvement and product development. Use data to ensure services are accessible, intuitive and simple. Build and execute research and data gathering plans to help understand user need, including digital inclusion. Measure the impact of our products, services and proposed changes throughout the design and delivery processes. Conduct demand and financial analysis to quantify the potential impact and changes and help prioritising effort and investment. Skills and Experience: Successful track record of working in a multidisciplinary team to deliver digital products using agile methodology Knowledge and experience of carrying out business analysis in a technical and digital environment Experience of working as a business analyst in teams building products and platforms Ability to work in agile ways, identifying problems to solve and building evidence to drive product decisions Ability to build and execute a backlog, translating user need into user stories Ability to visualise service journeys; map current and future processes, to quantify steps and pain points Ability to lead investigations into service gaps and friction, and make recommendations for service improvement Ability to gather, distil, and simplify for an audience large amounts of data, judging what is and isn't important, including writing reports that quickly help someone understand the problem to be solved An absolute commitment to meet user need in the best, most efficient way Understanding of user-centred design and service design Understanding of agile ways of working and software development practices About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 15, 2025
Contractor
Connect2Luton are excited to recruit a Digital Services Business Analyst on behalf of Luton Borough Council. Main purpose of position: As a Business Analyst you'll work alongside our product team (including user researchers, content designers, a service designer and project and product managers) to manage the business analysis processes for new digital products, including processes mapping, defining user and business needs and business requirements for Luton's internally and externally facing digital services, build using a low code platform. You'll work closely with teams and senior stakeholders across the organisation to understand needs, designing and running workshops, interviews and other analysis activities, supporting the design of new services and processes that ensure users can complete their goals and that our digital services support the delivery of Luton 2040. This will include working with service lines to help them understand their services, products and data, map current and future scenarios, and articulate their transformation objectives as well as synthesis of information and evidence into user stories and backlog items, helping and challenging services prioritise development and improvements. You will be responsible to: Engage with stakeholders at all tiers of the Council to understand their business processes and document their needs and requirements, using workshops, one to one meetings and a variety of other engagement formats. Engage with service areas across the organisation to help them understand agile ways of working as well as the business analyst's skill set, and to help them articulate the possibilities in their area for digital transformation. Challenge services in a constructive and engaging manner to streamline and standardise processes wherever possible. Using the most appropriate techniques and tools and working with colleagues e.g. developers, user researchers as well as product owners, break down user needs and requirements, prioritise them, estimate work effort, research possible solutions options. Visualise service journeys in a variety of tools; map current and future processes, to quantify steps and pain points, and prioritise development as well as agree product scope. Lead investigations into service gaps and friction and make recommendations for service improvement. Use synthesis and analysis methods to develop actionable insights, spot opportunities for service improvement and product development. Use data to ensure services are accessible, intuitive and simple. Build and execute research and data gathering plans to help understand user need, including digital inclusion. Measure the impact of our products, services and proposed changes throughout the design and delivery processes. Conduct demand and financial analysis to quantify the potential impact and changes and help prioritising effort and investment. Skills and Experience: Successful track record of working in a multidisciplinary team to deliver digital products using agile methodology Knowledge and experience of carrying out business analysis in a technical and digital environment Experience of working as a business analyst in teams building products and platforms Ability to work in agile ways, identifying problems to solve and building evidence to drive product decisions Ability to build and execute a backlog, translating user need into user stories Ability to visualise service journeys; map current and future processes, to quantify steps and pain points Ability to lead investigations into service gaps and friction, and make recommendations for service improvement Ability to gather, distil, and simplify for an audience large amounts of data, judging what is and isn't important, including writing reports that quickly help someone understand the problem to be solved An absolute commitment to meet user need in the best, most efficient way Understanding of user-centred design and service design Understanding of agile ways of working and software development practices About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Analyst - Client Digital Solutions Salary: up to 55,000 + Annual Profit Share (3-4%) Location: East Anglia Contract: Permanent Full-time Hybrid (3 days in office, 2 days remote - or 1 day per week if based in a regional office) REED Technology are working with a client seeking a Senior IT Business Analyst to join a cross-functional digital solutions team, focused on enhancing client-facing portals, e-commerce functionality, and online processes. You will work with stakeholders, product owners, clients, and technical teams to identify opportunities, gather requirements, and challenge conventional thinking to deliver smarter, more intuitive solutions. This is a senior, client-focused role that calls for excellent communication skills, strong stakeholder management experience, and the confidence to influence decision-making. You will play a key part in the entire product lifecycle - from discovery and requirements gathering through to delivery and continuous improvement. Key Responsibilities Act as the bridge between business stakeholders, clients, and technical teams Lead discovery sessions and workshops to define digital product requirements Analyse, document, and prioritise user stories and acceptance criteria Champion user experience and client-centric design at every stage Evaluate and enhance client portal journeys and business processes Support agile ceremonies and iterative product delivery Help shape the future of client-facing digital services Skills & Experience We are looking for someone who is: Experienced as a Business Analyst, ideally in digital, web portal, or e-commerce environments A confident communicator with strong stakeholder management skills Skilled at running workshops and engaging directly with clients Proactive, curious, and comfortable challenging the status quo Knowledgeable about agile product delivery and user experience best practice This is an opportunity to work in a forward-thinking, collaborative environment where digital innovation is a priority. You'll have the chance to shape the future of client engagement and drive meaningful improvements to online services. If you have the skills and experience to carry out this role, please apply using the link provided.
Oct 15, 2025
Full time
Business Analyst - Client Digital Solutions Salary: up to 55,000 + Annual Profit Share (3-4%) Location: East Anglia Contract: Permanent Full-time Hybrid (3 days in office, 2 days remote - or 1 day per week if based in a regional office) REED Technology are working with a client seeking a Senior IT Business Analyst to join a cross-functional digital solutions team, focused on enhancing client-facing portals, e-commerce functionality, and online processes. You will work with stakeholders, product owners, clients, and technical teams to identify opportunities, gather requirements, and challenge conventional thinking to deliver smarter, more intuitive solutions. This is a senior, client-focused role that calls for excellent communication skills, strong stakeholder management experience, and the confidence to influence decision-making. You will play a key part in the entire product lifecycle - from discovery and requirements gathering through to delivery and continuous improvement. Key Responsibilities Act as the bridge between business stakeholders, clients, and technical teams Lead discovery sessions and workshops to define digital product requirements Analyse, document, and prioritise user stories and acceptance criteria Champion user experience and client-centric design at every stage Evaluate and enhance client portal journeys and business processes Support agile ceremonies and iterative product delivery Help shape the future of client-facing digital services Skills & Experience We are looking for someone who is: Experienced as a Business Analyst, ideally in digital, web portal, or e-commerce environments A confident communicator with strong stakeholder management skills Skilled at running workshops and engaging directly with clients Proactive, curious, and comfortable challenging the status quo Knowledgeable about agile product delivery and user experience best practice This is an opportunity to work in a forward-thinking, collaborative environment where digital innovation is a priority. You'll have the chance to shape the future of client engagement and drive meaningful improvements to online services. If you have the skills and experience to carry out this role, please apply using the link provided.
Business Analyst - Fixed Term Contract (6 Months) Location: Leicester (2 days/week on-site) Salary: 40,000 per annum Contract Type: Fixed Term (6 months) About the Role REED Technology are working with a client who are seeking an experienced Business Analyst to support a strategic Curriculum Management (CM) Project . This role will play a key part in procurement, supplier onboarding, and agile delivery setup, ensuring alignment with institutional goals. Key Responsibilities Procurement Support: Collaborate with procurement and IT leads to define requirements, review tender documents, assess supplier fit, and facilitate selection workshops. Business Analysis: Conduct workshops, interviews, and research to identify business needs, define improvements, and produce "To Be" business process models. Agile/Sprint Support: Define sprint structures, support sprint ceremonies, track progress, and maintain sprint documentation. Documentation: Create Project Mandates, Business Cases, Requirement Specs, Options Appraisals, and user stories (Epics, Features). Stakeholder Engagement: Engage with diverse university stakeholders to gather insights and secure buy-in. Analysis & Reporting: Apply prioritisation techniques, assess supplier responses, perform impact assessments, and report progress/issues. Values & Compliance: Ensure alignment with institutional values, equality, sustainability, and health & safety standards. Ideal Candidate Profile Proven experience in procurement and tender processes . Strong business analysis skills including BPM, requirements gathering, and impact assessments. Familiarity with Agile/Scrum methodologies and sprint planning. Excellent stakeholder engagement and facilitation skills. High-quality documentation and reporting capabilities. Experience in Higher Education or public sector projects (desirable). If you have the skills and experience for this role, please apply using the link provided.
Oct 15, 2025
Full time
Business Analyst - Fixed Term Contract (6 Months) Location: Leicester (2 days/week on-site) Salary: 40,000 per annum Contract Type: Fixed Term (6 months) About the Role REED Technology are working with a client who are seeking an experienced Business Analyst to support a strategic Curriculum Management (CM) Project . This role will play a key part in procurement, supplier onboarding, and agile delivery setup, ensuring alignment with institutional goals. Key Responsibilities Procurement Support: Collaborate with procurement and IT leads to define requirements, review tender documents, assess supplier fit, and facilitate selection workshops. Business Analysis: Conduct workshops, interviews, and research to identify business needs, define improvements, and produce "To Be" business process models. Agile/Sprint Support: Define sprint structures, support sprint ceremonies, track progress, and maintain sprint documentation. Documentation: Create Project Mandates, Business Cases, Requirement Specs, Options Appraisals, and user stories (Epics, Features). Stakeholder Engagement: Engage with diverse university stakeholders to gather insights and secure buy-in. Analysis & Reporting: Apply prioritisation techniques, assess supplier responses, perform impact assessments, and report progress/issues. Values & Compliance: Ensure alignment with institutional values, equality, sustainability, and health & safety standards. Ideal Candidate Profile Proven experience in procurement and tender processes . Strong business analysis skills including BPM, requirements gathering, and impact assessments. Familiarity with Agile/Scrum methodologies and sprint planning. Excellent stakeholder engagement and facilitation skills. High-quality documentation and reporting capabilities. Experience in Higher Education or public sector projects (desirable). If you have the skills and experience for this role, please apply using the link provided.
Business Analyst Horsham (Hybrid Role) Salary: £40,000 £45,000 (DOE) Our client, based in Horsham, is looking for an experienced Business Analyst to join their growing team. This role is ideal for someone who thrives on problem-solving, streamlining processes, and turning data into meaningful insights that drive business improvements. What you ll be doing Working with teams across the business to review systems and processes, identifying areas for improvement Gathering and analysing data to create clear, actionable recommendations Supporting delivery through Agile practices such as sprint planning and Scrum Documenting and managing projects effectively using Confluence and Jira What we re looking for At least 3 years experience as a Business Analyst Hands-on experience with Agile frameworks Confident user of Confluence and Jira Excellent communicator both written and verbal Strong project management and organisational skills A proactive, detail-focused approach and the ability to juggle multiple tasks in a busy environment Degree-level education in IT, business, or equivalent practical experience You ll be a great fit if you are: A team player always focused on collective goals Change-driven passionate about process improvement and efficiency Analytical and decisive able to spot key details and make sound judgments Empowered confident in taking ownership while knowing when to collaborate Clear and engaging able to deliver messages that cut through and get results Perks & Benefits: 33 days holiday (including bank holidays) Your birthday off, every year Pension scheme and company sick pay Recognition schemes, rewards, and incentives Employee wellbeing and assistance programme Support for charitable events (entry fees covered) This is a fantastic opportunity to join our client in Horsham as a Business Analyst, offering both stability and the chance to make a real impact on how the business operates. Interested? Please Click Apply Now! Business Analyst Horsham (Hybrid Role) Salary: £40,000 £45,000 (DOE)
Oct 15, 2025
Full time
Business Analyst Horsham (Hybrid Role) Salary: £40,000 £45,000 (DOE) Our client, based in Horsham, is looking for an experienced Business Analyst to join their growing team. This role is ideal for someone who thrives on problem-solving, streamlining processes, and turning data into meaningful insights that drive business improvements. What you ll be doing Working with teams across the business to review systems and processes, identifying areas for improvement Gathering and analysing data to create clear, actionable recommendations Supporting delivery through Agile practices such as sprint planning and Scrum Documenting and managing projects effectively using Confluence and Jira What we re looking for At least 3 years experience as a Business Analyst Hands-on experience with Agile frameworks Confident user of Confluence and Jira Excellent communicator both written and verbal Strong project management and organisational skills A proactive, detail-focused approach and the ability to juggle multiple tasks in a busy environment Degree-level education in IT, business, or equivalent practical experience You ll be a great fit if you are: A team player always focused on collective goals Change-driven passionate about process improvement and efficiency Analytical and decisive able to spot key details and make sound judgments Empowered confident in taking ownership while knowing when to collaborate Clear and engaging able to deliver messages that cut through and get results Perks & Benefits: 33 days holiday (including bank holidays) Your birthday off, every year Pension scheme and company sick pay Recognition schemes, rewards, and incentives Employee wellbeing and assistance programme Support for charitable events (entry fees covered) This is a fantastic opportunity to join our client in Horsham as a Business Analyst, offering both stability and the chance to make a real impact on how the business operates. Interested? Please Click Apply Now! Business Analyst Horsham (Hybrid Role) Salary: £40,000 £45,000 (DOE)
