Sales Support & Customer Service Administrator Location: West Molesey / Hybrid Working- 3 days in office and 2 days from home Salary: 25 - 27k Contract: 12-Month FTC Hours: Monday - Thursday: 9am - 5.30 pm and Friday: 9am - 5pm with (One-hour unpaid lunch break) Overview We are currently recruiting for a Sales Support & Customer Service Administrator to join a well-established and growing business based in Surrey. This is a varied and fast-paced position, combining administration, sales support and customer service, where you will play a key role in supporting the sales team while delivering a high level of service to customers. This opportunity would suit someone who enjoys being at the centre of operations, managing multiple tasks, and working closely with both internal teams and external clients. The Role Working as part of the Customer Services team, you will provide essential administrative and sales support while acting as a first point of contact for customer enquiries. Key responsibilities include: Managing incoming enquiries via phone and email, providing product, pricing and general information. Supporting the sales team with quotations, pricing and project administration. Preparing and issuing quotations using Excel and internal systems. Calculating pricing and margins in line with commercial targets. Processing sample requests and coordinating with internal teams. Liaising with suppliers and internal departments regarding stock availability and orders. Maintaining accurate records on CRM and internal systems. Supporting order handovers to ensure smooth and accurate processing. Assisting customers with queries, ensuring a professional and timely response. Providing general administrative support across the team. Candidate Requirements Previous experience within administration, sales support or customer service roles. Strong organisational skills and attention to detail. Confidence working with numbers, pricing or Excel. Excellent communication skills, both written and verbal. Ability to manage multiple tasks in a busy environment. A proactive and team-oriented approach. What's on offer? Competitive salary (dependent on experience) Hybrid working (3 days in the office) 25 days holiday + bank holidays Pension scheme Health & wellbeing support Supportive and collaborative working environment Additional Information 12-month maternity cover contract Monday to Friday, full-time hours Based in West Molesey with occasional travel to a London showroom INDCAM
Apr 03, 2026
Full time
Sales Support & Customer Service Administrator Location: West Molesey / Hybrid Working- 3 days in office and 2 days from home Salary: 25 - 27k Contract: 12-Month FTC Hours: Monday - Thursday: 9am - 5.30 pm and Friday: 9am - 5pm with (One-hour unpaid lunch break) Overview We are currently recruiting for a Sales Support & Customer Service Administrator to join a well-established and growing business based in Surrey. This is a varied and fast-paced position, combining administration, sales support and customer service, where you will play a key role in supporting the sales team while delivering a high level of service to customers. This opportunity would suit someone who enjoys being at the centre of operations, managing multiple tasks, and working closely with both internal teams and external clients. The Role Working as part of the Customer Services team, you will provide essential administrative and sales support while acting as a first point of contact for customer enquiries. Key responsibilities include: Managing incoming enquiries via phone and email, providing product, pricing and general information. Supporting the sales team with quotations, pricing and project administration. Preparing and issuing quotations using Excel and internal systems. Calculating pricing and margins in line with commercial targets. Processing sample requests and coordinating with internal teams. Liaising with suppliers and internal departments regarding stock availability and orders. Maintaining accurate records on CRM and internal systems. Supporting order handovers to ensure smooth and accurate processing. Assisting customers with queries, ensuring a professional and timely response. Providing general administrative support across the team. Candidate Requirements Previous experience within administration, sales support or customer service roles. Strong organisational skills and attention to detail. Confidence working with numbers, pricing or Excel. Excellent communication skills, both written and verbal. Ability to manage multiple tasks in a busy environment. A proactive and team-oriented approach. What's on offer? Competitive salary (dependent on experience) Hybrid working (3 days in the office) 25 days holiday + bank holidays Pension scheme Health & wellbeing support Supportive and collaborative working environment Additional Information 12-month maternity cover contract Monday to Friday, full-time hours Based in West Molesey with occasional travel to a London showroom INDCAM
Document Controller FTC FOR 9 months Melton Mowbray Starting ASAP As a Document Controller, you will provide a support service to our project teams by ensuring that project design information / documentation is captured and stored in a methodical manner within Viewpoint for Projects (Our Common Data Environment (CDE for ease of retrieval by site teams. System Administration: Act as the primary administrator for the company's Common Data Environment (CDE), overseeing the controlled upload, distribution, and archival of all project documentation.Quality Assurance & Compliance: Perform quality checks to ensure all incoming and outgoing documents adhere to company formatting, naming conventions, and project information management standards.Version Control & Traceability: Manage and maintain strict revision controls, ensuring the team always has access to the "single source of truth" and historical document data.Transmittal Coordination: Formalise the exchange of information by generating and issuing official document transmittals and notifications to all relevant stakeholders.Reporting & Data Distribution: Compile, format, and distribute project status reports to internal management and external clients, ensuring data accuracy and professional presentation.Project Lifecycle Support: Coordinate the administrative "close-out" phase of projects, ensuring all handover documentation is complete, indexed, and delivered according to contract requirements.Stakeholder Liaison: Act as a professional point of contact for the site team and senior leadership, providing administrative clarity and building effective working relationships up to Director level.Be able to drive to different sites if needed in the midlands. About You Experience in a Document Control or Site Administration Excellent verbal and written communication skillsConfident using systems such as Viewpoint for ProjectsStrong organisational skills and attention to detailAble to manage multiple priorities and deadlinesThe ability to prioritise workloads to meet deadlinesIT literate across Microsoft packagesClear communicator with the ability to support wider project teamsMust have a clean driving licence and access to your own car If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Seasonal
Document Controller FTC FOR 9 months Melton Mowbray Starting ASAP As a Document Controller, you will provide a support service to our project teams by ensuring that project design information / documentation is captured and stored in a methodical manner within Viewpoint for Projects (Our Common Data Environment (CDE for ease of retrieval by site teams. System Administration: Act as the primary administrator for the company's Common Data Environment (CDE), overseeing the controlled upload, distribution, and archival of all project documentation.Quality Assurance & Compliance: Perform quality checks to ensure all incoming and outgoing documents adhere to company formatting, naming conventions, and project information management standards.Version Control & Traceability: Manage and maintain strict revision controls, ensuring the team always has access to the "single source of truth" and historical document data.Transmittal Coordination: Formalise the exchange of information by generating and issuing official document transmittals and notifications to all relevant stakeholders.Reporting & Data Distribution: Compile, format, and distribute project status reports to internal management and external clients, ensuring data accuracy and professional presentation.Project Lifecycle Support: Coordinate the administrative "close-out" phase of projects, ensuring all handover documentation is complete, indexed, and delivered according to contract requirements.Stakeholder Liaison: Act as a professional point of contact for the site team and senior leadership, providing administrative clarity and building effective working relationships up to Director level.Be able to drive to different sites if needed in the midlands. About You Experience in a Document Control or Site Administration Excellent verbal and written communication skillsConfident using systems such as Viewpoint for ProjectsStrong organisational skills and attention to detailAble to manage multiple priorities and deadlinesThe ability to prioritise workloads to meet deadlinesIT literate across Microsoft packagesClear communicator with the ability to support wider project teamsMust have a clean driving licence and access to your own car If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
