Customer Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.
Feb 06, 2026
Full time
Customer Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.
Location The role can be based in Bristol, Nottingham, Swansea, Leeds Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including: 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Job description Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology - Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
Feb 06, 2026
Full time
Location The role can be based in Bristol, Nottingham, Swansea, Leeds Birmingham (Garrett's Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. About the job Job summary The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency's strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including: 3 services in the government's top 75 digital services. The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA's services. As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora. DVSA's digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA's strategic and efficiency plans. The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services. Job description Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations. Contribute to the development of DVSA's vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security - Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology - Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture - All domains, technical design and architecture enablement. Digital Delivery - Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA. Person specification It is essential in your supporting statement that you provide evidence and proven examples against each of the following selection criteria. Extensive experience leading high performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes. Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks. Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment. Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely. Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Our client, a well-established and growing business based in Coventry, is looking to appoint an experienced Finance Manager to join their finance team. This is an excellent opportunity for a qualified accountant to take on a key role within a dynamic organisation, overseeing all aspects of financial accounting, reporting, and analysis while managing a small team of finance assistants. The Finance Manager will work closely with the Head of Finance to ensure the accuracy and integrity of financial records, maintain robust internal controls, and provide insightful financial analysis to support strategic decision-making. This role offers genuine scope for career development and the chance to make a significant impact within a supportive and forward-thinking business environment. Key Responsibilities Financial Accounting & Reporting Ensuring the accuracy and timeliness of all financial records, including accounts payable, accounts receivable, general ledger, fixed assets, and balance sheet reconciliations Conducting monthly, quarterly, and annual closing procedures, ensuring smooth and accurate reconciliation processes Managing and maintaining internal controls to safeguard financial assets and mitigate operational and financial risks Overseeing the accurate and timely filing of VAT returns in compliance with requirements Working collaboratively with external tax advisors as needed to ensure compliance and optimise tax positions Liaising with external auditors during the audit process, providing required documentation and support Accounts Payable & Receivable Management Leading and managing a team of two finance assistants responsible for accounts payable and accounts receivable functions Implementing and monitoring robust internal controls for accounts payable and accounts receivable processes Ensuring timely payments to vendors while optimizing cash flow and maintaining strong supplier relationships Overseeing efficient collection of customer receivables and minimizing outstanding debtor balances Monitoring and reporting to management on the aged debtors position, ensuring risks are identified, highlighted, and mitigated appropriately Financial Analysis & Reporting Preparing accurate cash flow forecasts, highlighting liquidity opportunities and potential risks to support working capital management Conducting product margin analysis to identify financial risks and opportunities for improved profitability Providing insightful financial reporting and analysis to support management decision-making Participating actively in budgeting and financial planning processes, contributing to the development of financial strategies Delivering regular financial performance reports and commentary to the Head of Finance and wider management team Continuous Improvement & Stakeholder Management Managing relationships with banks and other financial institutions Identifying and implementing process improvements within the finance department to enhance efficiency and accuracy Supporting the Head of Finance with ad hoc projects and strategic initiatives as required Performing other duties as assigned to support the overall objectives of the finance function Key Requirements Essential Qualifications & Experience Qualified Accountant (ACA, ACCA, CIMA, or equivalent) Extensive working knowledge of enterprise resource planning systems Proven experience in managing accounts payable and accounts receivable functions Strong understanding of financial accounting principles, internal controls, and UK taxation (particularly VAT) Experience in conducting financial analysis, cash flow forecasting, and margin analysis Personal Qualities Proactive and self-motivated with the ability to work independently and as part of a team Strong organisational skills with the ability to manage multiple priorities and meet deadlines Problem-solving mindset with a commitment to continuous improvement High level of integrity and professionalism in handling confidential financial information At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 06, 2026
Full time
Our client, a well-established and growing business based in Coventry, is looking to appoint an experienced Finance Manager to join their finance team. This is an excellent opportunity for a qualified accountant to take on a key role within a dynamic organisation, overseeing all aspects of financial accounting, reporting, and analysis while managing a small team of finance assistants. The Finance Manager will work closely with the Head of Finance to ensure the accuracy and integrity of financial records, maintain robust internal controls, and provide insightful financial analysis to support strategic decision-making. This role offers genuine scope for career development and the chance to make a significant impact within a supportive and forward-thinking business environment. Key Responsibilities Financial Accounting & Reporting Ensuring the accuracy and timeliness of all financial records, including accounts payable, accounts receivable, general ledger, fixed assets, and balance sheet reconciliations Conducting monthly, quarterly, and annual closing procedures, ensuring smooth and accurate reconciliation processes Managing and maintaining internal controls to safeguard financial assets and mitigate operational and financial risks Overseeing the accurate and timely filing of VAT returns in compliance with requirements Working collaboratively with external tax advisors as needed to ensure compliance and optimise tax positions Liaising with external auditors during the audit process, providing required documentation and support Accounts Payable & Receivable Management Leading and managing a team of two finance assistants responsible for accounts payable and accounts receivable functions Implementing and monitoring robust internal controls for accounts payable and accounts receivable processes Ensuring timely payments to vendors while optimizing cash flow and maintaining strong supplier relationships Overseeing efficient collection of customer receivables and minimizing outstanding debtor balances Monitoring and reporting to management on the aged debtors position, ensuring risks are identified, highlighted, and mitigated appropriately Financial Analysis & Reporting Preparing accurate cash flow forecasts, highlighting liquidity opportunities and potential risks to support working capital management Conducting product margin analysis to identify financial risks and opportunities for improved profitability Providing insightful financial reporting and analysis to support management decision-making Participating actively in budgeting and financial planning processes, contributing to the development of financial strategies Delivering regular financial performance reports and commentary to the Head of Finance and wider management team Continuous Improvement & Stakeholder Management Managing relationships with banks and other financial institutions Identifying and implementing process improvements within the finance department to enhance efficiency and accuracy Supporting the Head of Finance with ad hoc projects and strategic initiatives as required Performing other duties as assigned to support the overall objectives of the finance function Key Requirements Essential Qualifications & Experience Qualified Accountant (ACA, ACCA, CIMA, or equivalent) Extensive working knowledge of enterprise resource planning systems Proven experience in managing accounts payable and accounts receivable functions Strong understanding of financial accounting principles, internal controls, and UK taxation (particularly VAT) Experience in conducting financial analysis, cash flow forecasting, and margin analysis Personal Qualities Proactive and self-motivated with the ability to work independently and as part of a team Strong organisational skills with the ability to manage multiple priorities and meet deadlines Problem-solving mindset with a commitment to continuous improvement High level of integrity and professionalism in handling confidential financial information At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Data / Migration / Lead / Manager / Bank / Banking / Building Society / Finance / Financial / FinTech / Core Banking / Transformation / Contract / Remote / Outside IR35 / START ASAP Data Migration Lead Contract: 12 Month Contract / Outside IR35 Rate: Competitive day rates Location: UK - REMOTE We are hiring for a major financial services transformation programme, seeking an experienced Data Migration Lead to take ownership of end to end data migration delivery across complex enterprise systems. This is a senior, hands on contract role with responsibility for strategy, governance, and execution of large scale data migrations. Responsibilities • Lead the full data migration lifecycle including discovery, design, data mapping, rehearsals, cutover, and post migration support • Own delivery of the Data Migration workstream across multiple projects and dependencies • Manage data migration planning, execution, and governance including risks, issues, actions, assumptions, and dependencies • Oversee data pipelines, reporting, data validation, reconciliation, and cutover sign off • Act as the primary point of contact for all data migration activities • Coordinate technical teams, SMEs, and senior stakeholders • Ensure high quality, on time delivery aligned to programme objectives Skills and Experience • Proven experience as a Data Migration Lead or Data Migration Manager • Strong hands on expertise in data migration, data mapping, transformation, and validation • Extensive experience delivering migrations within banking or financial services • Strong knowledge of data migration tools, methodologies, and best practices • Experience with data governance, data quality frameworks, and reporting • Excellent stakeholder management and communication skills • Exposure to cloud hosted data platforms is desirable Why Apply • Outside IR35 day rate contract • Predominantly remote working • Long term programme with immediate start • High impact leadership role within financial services Apply using the links provided for consideration. Ideally this will suit candidates available to start a position within the next 6 weeks.
Feb 05, 2026
Contractor
Data / Migration / Lead / Manager / Bank / Banking / Building Society / Finance / Financial / FinTech / Core Banking / Transformation / Contract / Remote / Outside IR35 / START ASAP Data Migration Lead Contract: 12 Month Contract / Outside IR35 Rate: Competitive day rates Location: UK - REMOTE We are hiring for a major financial services transformation programme, seeking an experienced Data Migration Lead to take ownership of end to end data migration delivery across complex enterprise systems. This is a senior, hands on contract role with responsibility for strategy, governance, and execution of large scale data migrations. Responsibilities • Lead the full data migration lifecycle including discovery, design, data mapping, rehearsals, cutover, and post migration support • Own delivery of the Data Migration workstream across multiple projects and dependencies • Manage data migration planning, execution, and governance including risks, issues, actions, assumptions, and dependencies • Oversee data pipelines, reporting, data validation, reconciliation, and cutover sign off • Act as the primary point of contact for all data migration activities • Coordinate technical teams, SMEs, and senior stakeholders • Ensure high quality, on time delivery aligned to programme objectives Skills and Experience • Proven experience as a Data Migration Lead or Data Migration Manager • Strong hands on expertise in data migration, data mapping, transformation, and validation • Extensive experience delivering migrations within banking or financial services • Strong knowledge of data migration tools, methodologies, and best practices • Experience with data governance, data quality frameworks, and reporting • Excellent stakeholder management and communication skills • Exposure to cloud hosted data platforms is desirable Why Apply • Outside IR35 day rate contract • Predominantly remote working • Long term programme with immediate start • High impact leadership role within financial services Apply using the links provided for consideration. Ideally this will suit candidates available to start a position within the next 6 weeks.
The role is for an experienced and detail orientated SAP Security and Authorisations (S&A) Engineer to form part of an existing DevOps team to help deliver a strong pipeline of transformational changes, supporting the business to improve efficiency in a number of areas. SAP S&A DevOps Engineers operate, change and grow software that has either been developed, customized or configured to add value to the customer. This is a multi-functional role that works with a Product Team to deliver business value through a high quality product using optimized-flow delivery models based on Agile practices such as Scrum and Kanban. SAP S&A DevOps Engineers will be involved in supporting users, defining new features and functionality, and implementing change under the guidance and servant leadership of the DevOps Lead, Product Owner and Product Solution Architect. DevOps Engineers will work in a highly collaborative, visible and measured environment and will stimulate experimentation, innovation and continuous improvement. SAP S&A DevOps Engineers will have a deep understanding of their application and how it is configured for the business, they will live and breathe the Agile manifesto and will use processes, tools and culture to continuously improve what they do and how they work for the delight of the customer. Adding value everyday will be a key goal. Applies knowledge, skills and training to deliver the information technology solutions required to allow the business to meet its strategic and tactical goals. Works within business change programmes, assists/supports in the preparation of technical plans and provides advice on technical aspects of system development and integration (including requests for changes, deviations from specifications, etc.). Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Uses substantial discretion in identifying and responding to complex issues and assignments as they relate to the deliverable/scope of work. Escalates when issues fall outside their framework of accountability. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Contributes fully to the work of teams by appreciating how own role relates to other roles. Work includes a broad range of complex technical or professional activities, in a variety of contexts. The SAP S&A DevOps engineer is a key enabler of digital finance transformation. Core Duties Typical duties include (but are not limited to): Responsible for the design, configuration and development, supporting the customised and standard SAP Security solutions their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Responsible for adhering to standards, governance and best practices set out by the Product Architects, and responsible for mitigating technical debt/risks/issues. Responsible for being an active contributor in the Devops team, supporting the application, resolving incidents/problems, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain or improve levels of service. Responsible for proactively driving down the volume of incident and problem tickets by addressing the root cause and/or Product knowledge gaps in the business. Directly working with peers, business stakeholders and Product Analysts by helping refine the requirements and translating them into Security and Authorisation functional and technical designs. Responsible, alongside other Product Engineers, producing cross module designs which are complementary of each other and promote continuity of knowledge across the team. Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle. Continually seeks opportunities for functional level improvement. Additional Accountabilities The role holder is accountable for: Is generally working to SFIA level 3(Apply) with some 4(Enable). Able to lead a small non-complex Digital project or support a larger project. Work as a fully contributory member of the Digital Team with the ability to deliver with some guidance from the Line Manager. Provide support to individuals within specialist areas. Manage own development including participating in on the job training and attending training programmes as appropriate. Provide support to others development, including the development of people within specialist areas. Takes responsibility for own performance and development, including any team members. Knowledge: Track record of successful delivery playing an active part in the implementation of SAP ERP and integrated enterprise systems for medium to large organisations. Hands on experience in designing, developing, configuring, supporting customised and standard Security solutions has an in-depth understanding of Security and Authorisation that will enable the candidate to deliver quality and fit for purpose solutions. Solid understanding of SAP ERP modules, components and architecture. Good Integration knowledge with other SAP modules. Hands-on experience in data migration, cleansing and transformation using LSMWs, BDC, and Mass Upload tools in SAP. Analytical approach to problem-solving using SAP notes and SAP Help ability to use technology to solve business problems. In-depth understanding of an end to end SAP software development life cycle in an agile or waterfall environment. Excellent communications skills (verbal and written) with the ability to tell stories, draw pictures and document what you have done so others can understand, pick up from you and learn. A strong understanding and appreciation of the 'consumer' perspective - you will know what they expect from IT and what they will need even before they do. We are expecting an awareness of the changing pace and individual-centric design of IT in the market place and that you'll apply these to your Product. An eagerness to learn enough about the product and its roadmap. Passion for doing things differently by challenging the norm and inspiring others to do the same through facilitating a culture of trust openness, honesty, a can do attitude and discipline through strong time-management and organizational skills. You need to be able to see the end-to-end system, understand constraints and bottlenecks and be able to work out how a process can be simplified, interactions can be automated and through mastery, how the system can become highly efficient in both delivery and support. There may be a little bit of an obsession when it comes to the configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. ITIL processes supported by ServiceNow Knowledge: In-depth working knowledge of SAP S&A and impact on other modules. Implementation of On Premise Application and SAAS Systems and data Integration Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. Skills: SAP S4HANA and SAP ECC6 Development and Test Functional/Technical Design Data Management Release Support Governance and Control
Feb 05, 2026
Contractor
The role is for an experienced and detail orientated SAP Security and Authorisations (S&A) Engineer to form part of an existing DevOps team to help deliver a strong pipeline of transformational changes, supporting the business to improve efficiency in a number of areas. SAP S&A DevOps Engineers operate, change and grow software that has either been developed, customized or configured to add value to the customer. This is a multi-functional role that works with a Product Team to deliver business value through a high quality product using optimized-flow delivery models based on Agile practices such as Scrum and Kanban. SAP S&A DevOps Engineers will be involved in supporting users, defining new features and functionality, and implementing change under the guidance and servant leadership of the DevOps Lead, Product Owner and Product Solution Architect. DevOps Engineers will work in a highly collaborative, visible and measured environment and will stimulate experimentation, innovation and continuous improvement. SAP S&A DevOps Engineers will have a deep understanding of their application and how it is configured for the business, they will live and breathe the Agile manifesto and will use processes, tools and culture to continuously improve what they do and how they work for the delight of the customer. Adding value everyday will be a key goal. Applies knowledge, skills and training to deliver the information technology solutions required to allow the business to meet its strategic and tactical goals. Works within business change programmes, assists/supports in the preparation of technical plans and provides advice on technical aspects of system development and integration (including requests for changes, deviations from specifications, etc.). Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Uses substantial discretion in identifying and responding to complex issues and assignments as they relate to the deliverable/scope of work. Escalates when issues fall outside their framework of accountability. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Contributes fully to the work of teams by appreciating how own role relates to other roles. Work includes a broad range of complex technical or professional activities, in a variety of contexts. The SAP S&A DevOps engineer is a key enabler of digital finance transformation. Core Duties Typical duties include (but are not limited to): Responsible for the design, configuration and development, supporting the customised and standard SAP Security solutions their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Responsible for adhering to standards, governance and best practices set out by the Product Architects, and responsible for mitigating technical debt/risks/issues. Responsible for being an active contributor in the Devops team, supporting the application, resolving incidents/problems, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain or improve levels of service. Responsible for proactively driving down the volume of incident and problem tickets by addressing the root cause and/or Product knowledge gaps in the business. Directly working with peers, business stakeholders and Product Analysts by helping refine the requirements and translating them into Security and Authorisation functional and technical designs. Responsible, alongside other Product Engineers, producing cross module designs which are complementary of each other and promote continuity of knowledge across the team. Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle. Continually seeks opportunities for functional level improvement. Additional Accountabilities The role holder is accountable for: Is generally working to SFIA level 3(Apply) with some 4(Enable). Able to lead a small non-complex Digital project or support a larger project. Work as a fully contributory member of the Digital Team with the ability to deliver with some guidance from the Line Manager. Provide support to individuals within specialist areas. Manage own development including participating in on the job training and attending training programmes as appropriate. Provide support to others development, including the development of people within specialist areas. Takes responsibility for own performance and development, including any team members. Knowledge: Track record of successful delivery playing an active part in the implementation of SAP ERP and integrated enterprise systems for medium to large organisations. Hands on experience in designing, developing, configuring, supporting customised and standard Security solutions has an in-depth understanding of Security and Authorisation that will enable the candidate to deliver quality and fit for purpose solutions. Solid understanding of SAP ERP modules, components and architecture. Good Integration knowledge with other SAP modules. Hands-on experience in data migration, cleansing and transformation using LSMWs, BDC, and Mass Upload tools in SAP. Analytical approach to problem-solving using SAP notes and SAP Help ability to use technology to solve business problems. In-depth understanding of an end to end SAP software development life cycle in an agile or waterfall environment. Excellent communications skills (verbal and written) with the ability to tell stories, draw pictures and document what you have done so others can understand, pick up from you and learn. A strong understanding and appreciation of the 'consumer' perspective - you will know what they expect from IT and what they will need even before they do. We are expecting an awareness of the changing pace and individual-centric design of IT in the market place and that you'll apply these to your Product. An eagerness to learn enough about the product and its roadmap. Passion for doing things differently by challenging the norm and inspiring others to do the same through facilitating a culture of trust openness, honesty, a can do attitude and discipline through strong time-management and organizational skills. You need to be able to see the end-to-end system, understand constraints and bottlenecks and be able to work out how a process can be simplified, interactions can be automated and through mastery, how the system can become highly efficient in both delivery and support. There may be a little bit of an obsession when it comes to the configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. ITIL processes supported by ServiceNow Knowledge: In-depth working knowledge of SAP S&A and impact on other modules. Implementation of On Premise Application and SAAS Systems and data Integration Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. Skills: SAP S4HANA and SAP ECC6 Development and Test Functional/Technical Design Data Management Release Support Governance and Control
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Position : Modern Workplace Engineer As an established expert in the industry the position provides a focal point in delivering enterprise scale infrastructure services to Methods BDT customers. The objective of the Modern Workplace Engineer is to create and implement technology solutions that will deliver against the customer's objectives and meet the company's requirements for increasing business through profitable and structured engagements in the required technology domains. Typically involved in the delivery of a project, the engineer will be responsible for delivery of the architecture and implementation of the solution. Essential skills Excellent presentation and communication (verbal and written) skills Self-starter with the ability to appropriately prioritise and plan complex work in a rapidly changing environment. Results oriented with ability to produce products that deliver organisational benefit. Proven ability to work collaboratively in projects and demonstrate the ability to undertake technical leadership Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills. Effective design and proposal documentation skills SC clearance or willingness to gain Microsoft Expert Level Exams and Certifications Subject Matter Expert Exams and Certifications Experience required Several years in a customer facing role, delivering and supporting technology solutions based on Microsoft technologies In Depth knowledge & experience of various Microsoft technologies with SME knowledge in agreed areas In Depth knowledge & experience of creating a technical design to deploy and implement without guidance In Depth understanding of Microsoft Cloud Platform including services, security, capabilities, technology, applications, IT Issues, best practice standards, methodologies and processes Lead on technical workshops & solutions across multiple technologies Commercial awareness to create proposals and draft responses to tenders Significant Pre-sales experience in discussing solution and technologies with customers Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions. Experience of presenting technical solutions to customers and stakeholders Main Duties of the Job Involvement in initial customer engagements to articulate Methods BDT capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with colleagues and external partners, as necessary, to deliver technically elegant, feasible and commercially viable solutions. Construction of a cost model to support the implementation and ongoing delivery of the solution. Own and manage any risks associated with solution development and implementation. Undertake, where required, authorship and/or review of technical elements of proposal documentation Take the technical lead in the presentation of technical and commercial solutions to a customer, in collaboration with the sales team. Provide technical support in contract negotiations and development. Ensure effective handover of technical solution to delivery teams, in conjunction with the Programme Managers. Contribute to the development of Methods BDT technical solutions and capabilities, keeping abreast of industry developments and proposing innovation. Quality Assurance of Technical Solutions proposed and/or implemented by Technical Architects or Engineers, where required. Conceptualising and designing complex solutions, covering multiple sites, and including hosted Data Centre infrastructures. Perform presales activity in support of the Business Development, Solution Architecture and Sales teams. The role requires detailed design skills specific to the individual's technology specialisation, complemented by an architecture-level appreciation of all relevant complementary technologies. Initiate an ongoing, proactive approach, working alongside colleagues in developing and delivering service offerings based on industry best practice and new-to-market technologies. Understand and develop the opportunities within their customer accounts. Maintain a broad understanding across Microsoft technologies and be willing to complete training (including the passing of relevant exams and accreditations) in Microsoft technologies that are identified as pertinent to your role and to maintain and gain Methods BDT certifications and accreditations. Subject Matter Expert (SME) in agreed technologies in line with Methods BDT solutions and designs. Mentor and guide team to build and develop their skills to meet the requirements of Methods BDT and customers. Work with Management team to build repeatable, robust, policies, processes and approaches to enable consistent and best practices solution delivery. Provide support to Managed Services and Delivery Engineers as SME All other duties as required. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme
Feb 05, 2026
Full time
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Position : Modern Workplace Engineer As an established expert in the industry the position provides a focal point in delivering enterprise scale infrastructure services to Methods BDT customers. The objective of the Modern Workplace Engineer is to create and implement technology solutions that will deliver against the customer's objectives and meet the company's requirements for increasing business through profitable and structured engagements in the required technology domains. Typically involved in the delivery of a project, the engineer will be responsible for delivery of the architecture and implementation of the solution. Essential skills Excellent presentation and communication (verbal and written) skills Self-starter with the ability to appropriately prioritise and plan complex work in a rapidly changing environment. Results oriented with ability to produce products that deliver organisational benefit. Proven ability to work collaboratively in projects and demonstrate the ability to undertake technical leadership Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills. Effective design and proposal documentation skills SC clearance or willingness to gain Microsoft Expert Level Exams and Certifications Subject Matter Expert Exams and Certifications Experience required Several years in a customer facing role, delivering and supporting technology solutions based on Microsoft technologies In Depth knowledge & experience of various Microsoft technologies with SME knowledge in agreed areas In Depth knowledge & experience of creating a technical design to deploy and implement without guidance In Depth understanding of Microsoft Cloud Platform including services, security, capabilities, technology, applications, IT Issues, best practice standards, methodologies and processes Lead on technical workshops & solutions across multiple technologies Commercial awareness to create proposals and draft responses to tenders Significant Pre-sales experience in discussing solution and technologies with customers Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions. Experience of presenting technical solutions to customers and stakeholders Main Duties of the Job Involvement in initial customer engagements to articulate Methods BDT capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with colleagues and external partners, as necessary, to deliver technically elegant, feasible and commercially viable solutions. Construction of a cost model to support the implementation and ongoing delivery of the solution. Own and manage any risks associated with solution development and implementation. Undertake, where required, authorship and/or review of technical elements of proposal documentation Take the technical lead in the presentation of technical and commercial solutions to a customer, in collaboration with the sales team. Provide technical support in contract negotiations and development. Ensure effective handover of technical solution to delivery teams, in conjunction with the Programme Managers. Contribute to the development of Methods BDT technical solutions and capabilities, keeping abreast of industry developments and proposing innovation. Quality Assurance of Technical Solutions proposed and/or implemented by Technical Architects or Engineers, where required. Conceptualising and designing complex solutions, covering multiple sites, and including hosted Data Centre infrastructures. Perform presales activity in support of the Business Development, Solution Architecture and Sales teams. The role requires detailed design skills specific to the individual's technology specialisation, complemented by an architecture-level appreciation of all relevant complementary technologies. Initiate an ongoing, proactive approach, working alongside colleagues in developing and delivering service offerings based on industry best practice and new-to-market technologies. Understand and develop the opportunities within their customer accounts. Maintain a broad understanding across Microsoft technologies and be willing to complete training (including the passing of relevant exams and accreditations) in Microsoft technologies that are identified as pertinent to your role and to maintain and gain Methods BDT certifications and accreditations. Subject Matter Expert (SME) in agreed technologies in line with Methods BDT solutions and designs. Mentor and guide team to build and develop their skills to meet the requirements of Methods BDT and customers. Work with Management team to build repeatable, robust, policies, processes and approaches to enable consistent and best practices solution delivery. Provide support to Managed Services and Delivery Engineers as SME All other duties as required. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry As an Elite Platinum Global Alliance Partner, Deloitte has a long standing relationship with Workday and has received multiple partner awards in recognition of our work, which spans hundreds of clients across all major industries. Deloitte has one of the fastest growing Workday Finance Practices and needs thought leaders like yourself to help pave the way for our clients and further develop our Workday Consulting Practice. For our clients, our Workday Managers reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Workday implementations. Want to work with business leaders, and alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex; creating tangible value for our clients. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Deloitte's Workday Financial Management Practice sits within the Enterprise Applications service line which forms part of Technology & Transformation. Here we focus on providing application expertise to support specific areas of a project. As a Workday Finance Manager, your role will involve: Engaging in both advisory and delivery projects, from helping clients with their transformation strategies, to supporting the full lifecycle of Workday delivery projects Working with our clients to develop their overall solution architecture and end-to-end processes, to be supported by Workday technology Identifying key client process and technology/integration issues and recommending solutions Having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience You have a passion for understanding the pain points facing a business and shaping the solution to deliver maximum benefits. You can take complex issues and explain them for a diverse audience. Essentials: Experience in ERP, EPM and cloud computing (including storage, platforms and data) Relevant work experience in Finance technology or related field Finance transformation experience with Workday Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects Demonstrate a good understanding of Workday transactional data flows, but also to provide knowledge, insight and support for data migration activities Experience designing / implementing ERP systems Ideally, Workday Finance, FDM and Engagement Manager Certified Possess good problem solving and analytical skills Be able to plan and deliver the scope and deliverables of the team Manage stakeholders using clear communications and be able to form strong client relationships Demonstrate a clear understanding of risk in relation to ERP delivery projects Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally Experience of at least two end to end Workday implementations Desirables: Demonstrated understanding of the current state of the art for automation, continuous integration/deployment and cloud-based delivery models Comfortable talking about technical issues with business people and business issues with technical people Able to express complex concepts in plain language to reach broader audiences Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story Demonstrated business domain and/ or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills Demonstrated leadership and self-direction Experience in consulting or professional services or equivalent Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "As part of the Workday Finance Team, I have seen myself grow both professionally and personally over the last 4 years. This has been possible with the constant support and encouragement provided by all my team members. If you are interested in Workday Finance, Adaptive or are generally curious about Finance Transformation projects, this is a great team to join. We also have some lovely work socials to keep that work life balance in check." - Nupur Banerjee - Technology & Transformation "I've loved being a part of the Workday Financials team at Deloitte - I have been in the team for nearly 4 years now, and from day one I have been given fantastic opportunities to implement Workday for global clients. The project work is challenging but fun, and a close-knit team means you never have to look far for support and advice if you need it." - Rebecca Heald - Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. . click apply for full job details
Feb 05, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry As an Elite Platinum Global Alliance Partner, Deloitte has a long standing relationship with Workday and has received multiple partner awards in recognition of our work, which spans hundreds of clients across all major industries. Deloitte has one of the fastest growing Workday Finance Practices and needs thought leaders like yourself to help pave the way for our clients and further develop our Workday Consulting Practice. For our clients, our Workday Managers reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Workday implementations. Want to work with business leaders, and alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex; creating tangible value for our clients. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Deloitte's Workday Financial Management Practice sits within the Enterprise Applications service line which forms part of Technology & Transformation. Here we focus on providing application expertise to support specific areas of a project. As a Workday Finance Manager, your role will involve: Engaging in both advisory and delivery projects, from helping clients with their transformation strategies, to supporting the full lifecycle of Workday delivery projects Working with our clients to develop their overall solution architecture and end-to-end processes, to be supported by Workday technology Identifying key client process and technology/integration issues and recommending solutions Having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience You have a passion for understanding the pain points facing a business and shaping the solution to deliver maximum benefits. You can take complex issues and explain them for a diverse audience. Essentials: Experience in ERP, EPM and cloud computing (including storage, platforms and data) Relevant work experience in Finance technology or related field Finance transformation experience with Workday Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects Demonstrate a good understanding of Workday transactional data flows, but also to provide knowledge, insight and support for data migration activities Experience designing / implementing ERP systems Ideally, Workday Finance, FDM and Engagement Manager Certified Possess good problem solving and analytical skills Be able to plan and deliver the scope and deliverables of the team Manage stakeholders using clear communications and be able to form strong client relationships Demonstrate a clear understanding of risk in relation to ERP delivery projects Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally Experience of at least two end to end Workday implementations Desirables: Demonstrated understanding of the current state of the art for automation, continuous integration/deployment and cloud-based delivery models Comfortable talking about technical issues with business people and business issues with technical people Able to express complex concepts in plain language to reach broader audiences Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story Demonstrated business domain and/ or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills Demonstrated leadership and self-direction Experience in consulting or professional services or equivalent Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "As part of the Workday Finance Team, I have seen myself grow both professionally and personally over the last 4 years. This has been possible with the constant support and encouragement provided by all my team members. If you are interested in Workday Finance, Adaptive or are generally curious about Finance Transformation projects, this is a great team to join. We also have some lovely work socials to keep that work life balance in check." - Nupur Banerjee - Technology & Transformation "I've loved being a part of the Workday Financials team at Deloitte - I have been in the team for nearly 4 years now, and from day one I have been given fantastic opportunities to implement Workday for global clients. The project work is challenging but fun, and a close-knit team means you never have to look far for support and advice if you need it." - Rebecca Heald - Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. . click apply for full job details
About the Role Cyber Security Manager - Architecture, Engineering & GRC Location: East Leake (Hybrid - typically 1-2 days per week in the office, up to 25% site-based) At Saint-Gobain UK & Ireland, we're committed to creating a safer, more sustainable and inclusive built environment. We're now looking for a Cyber Security Manager to lead our Security Architecture & Engineering and Governance, Risk & Compliance (GRC) capability across the UK & Ireland. This is a senior leadership role with real impact. You'll ensure that security is built into everything we design and deliver, supporting digital transformation while protecting our people, systems and data across IT, digital and industrial environments. We're looking for someone who enjoys working collaboratively, values different perspectives, and can balance strategic thinking with hands-on technical expertise. What You'll Be Doing Security Architecture & Engineering Lead security architecture and engineering across digital, IT and industrial projects within Saint-Gobain UK & Ireland Ensure new and existing solutions align with Group architecture, security standards, policies and design principles Support projects introducing new solutions (e.g. enterprise platforms, cloud, OT/industrial systems) through secure design and due diligence Embed security by design, data protection, least privilege and secure protocols into all initiatives Use tools such as the Digital Project Security Assessment Tool (DPSAT) to assess risk and data flows Assess third-party and supplier security, including secure processing and Security Insurance Plans (SIMs) Governance, Risk & Compliance (GRC) Lead and continuously improve the cyber security governance, risk and compliance framework across UK & Ireland Conduct and oversee risk assessments across projects, systems and applications Ensure risks are identified, managed and adapted in line with organisational risk appetite Support compliance with Group policy, regulatory requirements and recognised security frameworks Partner with internal teams to make governance practical, proportionate and effective Risk, Networks & Operational Environments Oversee network and infrastructure risk assessments, including penetration testing Identify and mitigate emerging risks across corporate, operational and industrial environments Assess both digital and physical environments, including site and plant locations Leadership & Collaboration Lead, support and develop a team of 5 security professionals, creating an inclusive and high-performing team culture Act as a trusted security partner to digital, IT, project and business teams Collaborate closely with Group Cyber Security to ensure UK & Ireland alignment with global strategy What We're Looking For Experience & Skills Strong experience in Security Architecture & Engineering combined with GRC Experience working in manufacturing, construction, industrial or complex enterprise environments (desirable) Proven leadership experience, with the ability to coach and develop teams Confident engaging with a wide range of stakeholders at all levels Comfortable working both strategically and hands-on Frameworks & Knowledge Security architecture frameworks such as TOGAF GRC and risk management expertise (e.g. CRISC) Knowledge of security standards such as ISO 27001, NIST, or similar Experience with cloud, on-prem, third-party and industrial/OT environments Certifications (desirable, not essential) TOGAF CRISC CISSP, SABSA or ISO 27001 What's on offer Competitive salary + car + bonus + benefits Regular collaboration with UK & Ireland and Group teams Opportunities to influence security at enterprise scale A culture that values diversity, inclusion, wellbeing and continuous learning Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Feb 05, 2026
Full time
About the Role Cyber Security Manager - Architecture, Engineering & GRC Location: East Leake (Hybrid - typically 1-2 days per week in the office, up to 25% site-based) At Saint-Gobain UK & Ireland, we're committed to creating a safer, more sustainable and inclusive built environment. We're now looking for a Cyber Security Manager to lead our Security Architecture & Engineering and Governance, Risk & Compliance (GRC) capability across the UK & Ireland. This is a senior leadership role with real impact. You'll ensure that security is built into everything we design and deliver, supporting digital transformation while protecting our people, systems and data across IT, digital and industrial environments. We're looking for someone who enjoys working collaboratively, values different perspectives, and can balance strategic thinking with hands-on technical expertise. What You'll Be Doing Security Architecture & Engineering Lead security architecture and engineering across digital, IT and industrial projects within Saint-Gobain UK & Ireland Ensure new and existing solutions align with Group architecture, security standards, policies and design principles Support projects introducing new solutions (e.g. enterprise platforms, cloud, OT/industrial systems) through secure design and due diligence Embed security by design, data protection, least privilege and secure protocols into all initiatives Use tools such as the Digital Project Security Assessment Tool (DPSAT) to assess risk and data flows Assess third-party and supplier security, including secure processing and Security Insurance Plans (SIMs) Governance, Risk & Compliance (GRC) Lead and continuously improve the cyber security governance, risk and compliance framework across UK & Ireland Conduct and oversee risk assessments across projects, systems and applications Ensure risks are identified, managed and adapted in line with organisational risk appetite Support compliance with Group policy, regulatory requirements and recognised security frameworks Partner with internal teams to make governance practical, proportionate and effective Risk, Networks & Operational Environments Oversee network and infrastructure risk assessments, including penetration testing Identify and mitigate emerging risks across corporate, operational and industrial environments Assess both digital and physical environments, including site and plant locations Leadership & Collaboration Lead, support and develop a team of 5 security professionals, creating an inclusive and high-performing team culture Act as a trusted security partner to digital, IT, project and business teams Collaborate closely with Group Cyber Security to ensure UK & Ireland alignment with global strategy What We're Looking For Experience & Skills Strong experience in Security Architecture & Engineering combined with GRC Experience working in manufacturing, construction, industrial or complex enterprise environments (desirable) Proven leadership experience, with the ability to coach and develop teams Confident engaging with a wide range of stakeholders at all levels Comfortable working both strategically and hands-on Frameworks & Knowledge Security architecture frameworks such as TOGAF GRC and risk management expertise (e.g. CRISC) Knowledge of security standards such as ISO 27001, NIST, or similar Experience with cloud, on-prem, third-party and industrial/OT environments Certifications (desirable, not essential) TOGAF CRISC CISSP, SABSA or ISO 27001 What's on offer Competitive salary + car + bonus + benefits Regular collaboration with UK & Ireland and Group teams Opportunities to influence security at enterprise scale A culture that values diversity, inclusion, wellbeing and continuous learning Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Job Title: Change Manager Location: 30 Warwick Street, London, W1B 5NH Contract Type: Fixed Term Contract Start Date: 2 March 2026 End Date: 31 July 2026 Daily Rate: 750 Role Overview Join out clients team as a Senior Change Manager within our Business Excellence & Transformation function. This pivotal role is designed for an expert who can lead change strategy and execution across complex global transformation initiatives in real estate services. As a trusted advisor, you will drive cultural, strategic, and operational transformation at an enterprise-wide level. Key Responsibilities Strategic Change Design & Leadership Develop end-to-end change management strategies for global programs. Coach senior leaders to champion change effectively. Translate transformation goals into actionable plans and frameworks. Stakeholder Engagement & Influence Map stakeholders and create targeted engagement strategies. Craft compelling change narratives and leadership communications. Facilitate impactful workshops with C-suite and regional leadership. Build change agent networks and address resistance with advanced influencing techniques. Change Implementation & Risk Management Conduct change readiness assessments at enterprise and local levels. Identify risks and recommend mitigation strategies. Deliver communications, training plans, and reinforcement mechanisms. Provide crisis management support during critical phases. Capability Development Develop repeatable change methodologies and playbooks. Mentor change agents and uplift organisational capability. Produce world-class change deliverable and governance tools. Required Competencies Deep expertise in organisational change management, adaptable methodologies. Experience leading cultural transformation and influencing senior leadership. Strong analytical and financial acumen with P&L understanding. Exceptional communication and storytelling skills. Experience Requirements change management experience in large-scale programs. Background in top-tier consulting or transformation leadership. Preferred experience in professional services or real estate. Formal change management certification (e.g., Prosci, CCMP) advantageous. Experience with global teams and diverse audiences. Working Model Monday-Friday, 9:00am-5:00pm (1-hour lunch). Minimum 3 days per week onsite in London. High interaction with internal senior stakeholders. Some flexibility for remote work. Candidate Value Proposition Work closely with global senior stakeholders. Build an exceptional CV due to the role's visibility and scale. Shape enterprise-wide transformation initiatives. Potential for contract extension for strong performers. Candidate Requirements Top 3 Must-Have Technical Skills 1. Large-scale project/program management 2. Senior stakeholder management 3. High-level communication & executive engagement Additional Skills & Attributes Experience in corporate/enterprise environments Reliable, punctual, and professional Strong analytical and problem-solving ability Excellent verbal and written communication Language Requirements English: Level 5 (Integral) No additional languages required. Apply now to be part of a transformative journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 05, 2026
Contractor
Job Title: Change Manager Location: 30 Warwick Street, London, W1B 5NH Contract Type: Fixed Term Contract Start Date: 2 March 2026 End Date: 31 July 2026 Daily Rate: 750 Role Overview Join out clients team as a Senior Change Manager within our Business Excellence & Transformation function. This pivotal role is designed for an expert who can lead change strategy and execution across complex global transformation initiatives in real estate services. As a trusted advisor, you will drive cultural, strategic, and operational transformation at an enterprise-wide level. Key Responsibilities Strategic Change Design & Leadership Develop end-to-end change management strategies for global programs. Coach senior leaders to champion change effectively. Translate transformation goals into actionable plans and frameworks. Stakeholder Engagement & Influence Map stakeholders and create targeted engagement strategies. Craft compelling change narratives and leadership communications. Facilitate impactful workshops with C-suite and regional leadership. Build change agent networks and address resistance with advanced influencing techniques. Change Implementation & Risk Management Conduct change readiness assessments at enterprise and local levels. Identify risks and recommend mitigation strategies. Deliver communications, training plans, and reinforcement mechanisms. Provide crisis management support during critical phases. Capability Development Develop repeatable change methodologies and playbooks. Mentor change agents and uplift organisational capability. Produce world-class change deliverable and governance tools. Required Competencies Deep expertise in organisational change management, adaptable methodologies. Experience leading cultural transformation and influencing senior leadership. Strong analytical and financial acumen with P&L understanding. Exceptional communication and storytelling skills. Experience Requirements change management experience in large-scale programs. Background in top-tier consulting or transformation leadership. Preferred experience in professional services or real estate. Formal change management certification (e.g., Prosci, CCMP) advantageous. Experience with global teams and diverse audiences. Working Model Monday-Friday, 9:00am-5:00pm (1-hour lunch). Minimum 3 days per week onsite in London. High interaction with internal senior stakeholders. Some flexibility for remote work. Candidate Value Proposition Work closely with global senior stakeholders. Build an exceptional CV due to the role's visibility and scale. Shape enterprise-wide transformation initiatives. Potential for contract extension for strong performers. Candidate Requirements Top 3 Must-Have Technical Skills 1. Large-scale project/program management 2. Senior stakeholder management 3. High-level communication & executive engagement Additional Skills & Attributes Experience in corporate/enterprise environments Reliable, punctual, and professional Strong analytical and problem-solving ability Excellent verbal and written communication Language Requirements English: Level 5 (Integral) No additional languages required. Apply now to be part of a transformative journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Data Centre Project Manager 450 - 550/day Inside IR35 Initial 3-month contract with scope for long-term extension Remote with European travel (expenses covered) We are seeking an experienced Data Centre Project Manager to join a major IT services provider, managing project schedules for large-scale European data centre programmes. Key Responsibilities: Project manage a data centre fit-out from design through commissioning Track project progress and produce schedule and performance reports using tools such as Power BI Perform critical path analysis and identify schedule risks and mitigation actions Coordinate with consultants, contractors, and internal teams to support accurate planning and commissioning documentation Requirements: Proven experience as a Data Centre Project Manager within a large enterprise environment Proven experience working on data centre fit-out projects Strong understanding of data centre works including cabling, racking, cooling, fit-out etc. Strong communication, coordination, and documentation skills Willingness to travel across Europe ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 05, 2026
Contractor
Data Centre Project Manager 450 - 550/day Inside IR35 Initial 3-month contract with scope for long-term extension Remote with European travel (expenses covered) We are seeking an experienced Data Centre Project Manager to join a major IT services provider, managing project schedules for large-scale European data centre programmes. Key Responsibilities: Project manage a data centre fit-out from design through commissioning Track project progress and produce schedule and performance reports using tools such as Power BI Perform critical path analysis and identify schedule risks and mitigation actions Coordinate with consultants, contractors, and internal teams to support accurate planning and commissioning documentation Requirements: Proven experience as a Data Centre Project Manager within a large enterprise environment Proven experience working on data centre fit-out projects Strong understanding of data centre works including cabling, racking, cooling, fit-out etc. Strong communication, coordination, and documentation skills Willingness to travel across Europe ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Overview Barclays have a great opportunity for a Director, M&A and Strategic Transactions Legal to join our Legal team. This is a permanent role, based in London. This is an exciting opportunity to join the Mergers & Acquisitions and Strategic Transactions (MAST) Legal team at Barclays as a senior Director and be part of the MAST Legal leadership team. The MAST Legal team covers all principal M&A, strategic minority investments, intragroup restructurings and other strategic transactions on behalf of the Barclays Group, globally. We advise on a wide range of transactions, including buying and selling businesses; portfolios of assets (such as loans, credit cards or other receivables); strategic internal reorganisations; joint ventures; strategic partnerships and collaborations; venture capital investments in companies such as fintechs, digital assets and climate startups (ranging from direct equity investments, investments in funds and partnerships, share warrants/SAFEs or convertible loan notes) or from debt for equity transactions; in addition to general corporate and regulatory advisory work on portfolio companies. This is a highly strategic senior Director role with a focus on M&A transactions but with the opportunity to work on a variety of other transactional and advisory matters. This role will involve engagement with senior stakeholders including the Group General Counsel and other General Counsel across Barclays, as well as the Heads of Barclays Corporate Development and Principal Investments and members of the executive management team at Barclays including business CEOs. Purpose of the role To ensure that the principal / own-account merger and acquisition and minority investment activities in addition to corporate reorganisations are conducted in compliance with applicable laws and regulations, and to help the bank manage legal risks associated with these activities. Accountabilities Development and implementation of best practice legal strategies to identify and manage compliance with applicable laws, rules and regulations. Legal advice and support to the bank's mergers and acquisitions, minority investment and structuring teams on legal matters including due diligence, deal structuring, negotiation and drafting of legal documents and other transactional matters. Representation of the bank in legal proceedings related to mergers and acquisitions, minority investments or reorganisations such as litigation, arbitration, and regulatory investigations (together with Litigation). Creation, negotiation and review of legal documents such as acquisition and sale agreements, joint venture agreements, shareholder and other investment agreements and other transactional documents to ensure compliance with applicable laws, rules and regulations. Legal research and analysis to stay up to date on changes in applicable laws, rules and regulations that may impact the bank's mergers and acquisitions, minority investment and reorganisation activities. Developing and delivering training programmes to educate employees on legal and regulatory requirements related to mergers and acquisitions, minority investment and reorganisations activities. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
Overview Barclays have a great opportunity for a Director, M&A and Strategic Transactions Legal to join our Legal team. This is a permanent role, based in London. This is an exciting opportunity to join the Mergers & Acquisitions and Strategic Transactions (MAST) Legal team at Barclays as a senior Director and be part of the MAST Legal leadership team. The MAST Legal team covers all principal M&A, strategic minority investments, intragroup restructurings and other strategic transactions on behalf of the Barclays Group, globally. We advise on a wide range of transactions, including buying and selling businesses; portfolios of assets (such as loans, credit cards or other receivables); strategic internal reorganisations; joint ventures; strategic partnerships and collaborations; venture capital investments in companies such as fintechs, digital assets and climate startups (ranging from direct equity investments, investments in funds and partnerships, share warrants/SAFEs or convertible loan notes) or from debt for equity transactions; in addition to general corporate and regulatory advisory work on portfolio companies. This is a highly strategic senior Director role with a focus on M&A transactions but with the opportunity to work on a variety of other transactional and advisory matters. This role will involve engagement with senior stakeholders including the Group General Counsel and other General Counsel across Barclays, as well as the Heads of Barclays Corporate Development and Principal Investments and members of the executive management team at Barclays including business CEOs. Purpose of the role To ensure that the principal / own-account merger and acquisition and minority investment activities in addition to corporate reorganisations are conducted in compliance with applicable laws and regulations, and to help the bank manage legal risks associated with these activities. Accountabilities Development and implementation of best practice legal strategies to identify and manage compliance with applicable laws, rules and regulations. Legal advice and support to the bank's mergers and acquisitions, minority investment and structuring teams on legal matters including due diligence, deal structuring, negotiation and drafting of legal documents and other transactional matters. Representation of the bank in legal proceedings related to mergers and acquisitions, minority investments or reorganisations such as litigation, arbitration, and regulatory investigations (together with Litigation). Creation, negotiation and review of legal documents such as acquisition and sale agreements, joint venture agreements, shareholder and other investment agreements and other transactional documents to ensure compliance with applicable laws, rules and regulations. Legal research and analysis to stay up to date on changes in applicable laws, rules and regulations that may impact the bank's mergers and acquisitions, minority investment and reorganisation activities. Developing and delivering training programmes to educate employees on legal and regulatory requirements related to mergers and acquisitions, minority investment and reorganisations activities. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Our client is seeking an experienced Head of Performance Management (Head of Project Controls) to lead performance measurement and project controls for a major UK rail infrastructure project. This senior role is responsible for developing, integrating, and overseeing all aspects of schedule, cost, risk, and KPI performance across a large, complex infrastructure programme. The ideal candidate will bring deep expertise in enterprise-level reporting, project controls leadership, and performance management within major rail, infrastructure, or engineering programmes. Key Responsibilities: Performance Measurement & Reporting Develop, manage, and optimise programme-wide performance measurement systems, ensuring alignment with HS2 standards. Lead the integrated reporting of cost, schedule, risk, benefits, and output KPIs across the alliance. Ensure accuracy, consistency, and clarity of all delivery performance data and dashboards. Project Controls Leadership Lead and grow a high-performing project controls team, including planning, scheduling, cost control, risk, and reporting functions. Oversee governance processes, ensuring robust controls are embedded throughout the programme lifecycle. Provide strategic insight, challenge, and recommendations to senior programme leadership. Governance & Stakeholder Alignment Work closely with HS2 enterprise teams to ensure seamless governance reporting and alignment to client requirements. Support executive-level decision making through high-quality performance insight and analysis. Drive continuous improvement of reporting frameworks, systems, and processes. Required Experience: Extensive experience in project controls leadership on complex, multi-disciplinary programmes (major infrastructure preferred). Strong background in performance measurement, integrating cost, schedule, and risk. Proven ability to lead cross-functional teams and influence at executive level. Experience working with or within large client organisations (HS2 experience highly desirable). Excellent analytical, communication, and stakeholder engagement skills. What's on Offer: Opportunity to lead performance management on one of the UK's largest and most high-profile transport programmes. Competitive Inside IR35 day rate. Central London location with hybrid working flexibility. High-impact leadership role within a major delivery alliance. If you are an experienced Project Controls Manager with a strong background in performance management and looking for an exciting new challenge, we would love to hear from you. Apply now to join our client's dynamic and impactful team.
Feb 04, 2026
Contractor
Our client is seeking an experienced Head of Performance Management (Head of Project Controls) to lead performance measurement and project controls for a major UK rail infrastructure project. This senior role is responsible for developing, integrating, and overseeing all aspects of schedule, cost, risk, and KPI performance across a large, complex infrastructure programme. The ideal candidate will bring deep expertise in enterprise-level reporting, project controls leadership, and performance management within major rail, infrastructure, or engineering programmes. Key Responsibilities: Performance Measurement & Reporting Develop, manage, and optimise programme-wide performance measurement systems, ensuring alignment with HS2 standards. Lead the integrated reporting of cost, schedule, risk, benefits, and output KPIs across the alliance. Ensure accuracy, consistency, and clarity of all delivery performance data and dashboards. Project Controls Leadership Lead and grow a high-performing project controls team, including planning, scheduling, cost control, risk, and reporting functions. Oversee governance processes, ensuring robust controls are embedded throughout the programme lifecycle. Provide strategic insight, challenge, and recommendations to senior programme leadership. Governance & Stakeholder Alignment Work closely with HS2 enterprise teams to ensure seamless governance reporting and alignment to client requirements. Support executive-level decision making through high-quality performance insight and analysis. Drive continuous improvement of reporting frameworks, systems, and processes. Required Experience: Extensive experience in project controls leadership on complex, multi-disciplinary programmes (major infrastructure preferred). Strong background in performance measurement, integrating cost, schedule, and risk. Proven ability to lead cross-functional teams and influence at executive level. Experience working with or within large client organisations (HS2 experience highly desirable). Excellent analytical, communication, and stakeholder engagement skills. What's on Offer: Opportunity to lead performance management on one of the UK's largest and most high-profile transport programmes. Competitive Inside IR35 day rate. Central London location with hybrid working flexibility. High-impact leadership role within a major delivery alliance. If you are an experienced Project Controls Manager with a strong background in performance management and looking for an exciting new challenge, we would love to hear from you. Apply now to join our client's dynamic and impactful team.
Senior Manager, Supply Chain & Operations Location: London Other locations: Primary Location Only Date: Oct 14, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager, Supply Chain and Operations, UK It is difficult to recall when supply chain and operations has been more at the forefront of organisations' strategic priorities, working collaboratively with some of the world's leading organisations as supply chains are recalibrated to address unprecedented global uncertainty, volatility and risk. Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption. The opportunity Take your career to the next level and join a high performing and inclusive team, working collaboratively with some of the most significant organisations in the world as they seek to optimise and transform their supply chain, operations, net zero and commercial and procurement operations. Leverage and expand your experience in innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders. Develop your leadership and management ability as you work in cross-functional teams across our Consulting, People and Technology practices. Deepen your technical and sector knowledge by working alongside our clients in project teams. Work with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; and other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don't take themselves too seriously, flexible collaborators who build relationships based on doing the right thing, and innovative problem-solvers who use their experience to ultimately find a better way. Your key responsibilities Our clients place considerable trust in us and our advice, and people who are passionate about going above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments. As a Senior Manager, you'll balance internal and external responsibilities, comprising client, business development support, operational, team and personal development. Focus on our clients Build, maintain and strengthen relationships and be a trusted advisor in at least one area of supply chain i.e., operations, planning, procurement, manufacturing etc Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time, often as part of a team from different parts of EY's world, whilst being able to maintain focus on current project delivery Develop our business Contribute to the development of proposals to showcase some of our leading practices Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies Work across our internal sector and account field of play teams to develop your network, bringing our expertise to bear Drive operational excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop our people Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your experience Senior Managers must have practical experience from a Big 4 or Consultancy where you have developed your technical and management experience. Your experience will be valued across several sectors in a Big 4 or Consultancy background, with a key focus on Consumer Products & Retail, Energy & Resources, Manufacturing, Health & Life Sciences, and Telecommunication, Media & Entertainment. Our Senior Managers are required to possess good experience in at least one of the technical skills below and some experience across one or multiple others: Supply Chain Transformation End to end supply chain transformation, experience working on multiple transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change. Digital Supply Chain / Supply Chain Technology Applying and implementing Supply Chain Technology, such as planning, manufacturing and procurement systems. Including next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI. Supply Chain Planning Functional experience i.e. demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling. And technology experience, either from a Business Integrator, Systems Integrator or Industry role covering one or more of OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA. Commercial & Procurement Strategic, operational or transactional procurement across the purchasing lifecycle. This includes procurement strategy, operating model, category management, strategic sourcing, contract management or the deployment of procurement technology and analytics. Specific focus areas are: managing complex end to end procurements; driving cost out of organisation's third party spend and conducting contract audits; and leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Experience in deploying SAP Ariba is also being sought. Operating Model Transformation E2E operating model experience covering Op Model strategy and vision, design, transformation and implementation. Whether from an external consulting perspective or within an industry role. Supply Chain Strategy Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end-to-end supply chain, and potential solutions to improve performance. Qualifications Many of our Managers have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Feb 04, 2026
Full time
Senior Manager, Supply Chain & Operations Location: London Other locations: Primary Location Only Date: Oct 14, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager, Supply Chain and Operations, UK It is difficult to recall when supply chain and operations has been more at the forefront of organisations' strategic priorities, working collaboratively with some of the world's leading organisations as supply chains are recalibrated to address unprecedented global uncertainty, volatility and risk. Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption. The opportunity Take your career to the next level and join a high performing and inclusive team, working collaboratively with some of the most significant organisations in the world as they seek to optimise and transform their supply chain, operations, net zero and commercial and procurement operations. Leverage and expand your experience in innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders. Develop your leadership and management ability as you work in cross-functional teams across our Consulting, People and Technology practices. Deepen your technical and sector knowledge by working alongside our clients in project teams. Work with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; and other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don't take themselves too seriously, flexible collaborators who build relationships based on doing the right thing, and innovative problem-solvers who use their experience to ultimately find a better way. Your key responsibilities Our clients place considerable trust in us and our advice, and people who are passionate about going above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments. As a Senior Manager, you'll balance internal and external responsibilities, comprising client, business development support, operational, team and personal development. Focus on our clients Build, maintain and strengthen relationships and be a trusted advisor in at least one area of supply chain i.e., operations, planning, procurement, manufacturing etc Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time, often as part of a team from different parts of EY's world, whilst being able to maintain focus on current project delivery Develop our business Contribute to the development of proposals to showcase some of our leading practices Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies Work across our internal sector and account field of play teams to develop your network, bringing our expertise to bear Drive operational excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop our people Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your experience Senior Managers must have practical experience from a Big 4 or Consultancy where you have developed your technical and management experience. Your experience will be valued across several sectors in a Big 4 or Consultancy background, with a key focus on Consumer Products & Retail, Energy & Resources, Manufacturing, Health & Life Sciences, and Telecommunication, Media & Entertainment. Our Senior Managers are required to possess good experience in at least one of the technical skills below and some experience across one or multiple others: Supply Chain Transformation End to end supply chain transformation, experience working on multiple transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change. Digital Supply Chain / Supply Chain Technology Applying and implementing Supply Chain Technology, such as planning, manufacturing and procurement systems. Including next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI. Supply Chain Planning Functional experience i.e. demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling. And technology experience, either from a Business Integrator, Systems Integrator or Industry role covering one or more of OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA. Commercial & Procurement Strategic, operational or transactional procurement across the purchasing lifecycle. This includes procurement strategy, operating model, category management, strategic sourcing, contract management or the deployment of procurement technology and analytics. Specific focus areas are: managing complex end to end procurements; driving cost out of organisation's third party spend and conducting contract audits; and leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Experience in deploying SAP Ariba is also being sought. Operating Model Transformation E2E operating model experience covering Op Model strategy and vision, design, transformation and implementation. Whether from an external consulting perspective or within an industry role. Supply Chain Strategy Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end-to-end supply chain, and potential solutions to improve performance. Qualifications Many of our Managers have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Senior Project Manager Hybrid - Solihull (2 days per week onsite) Full Time, Permanent Up to 75,000 + Company Car and Bonus About the role My client is seeking an experienced Senior Project Manager to lead the delivery of large-scale digital and IT transformation programmes within their Digital, Data & Technology function. This role plays a critical part in ensuring that technology change translates into real, sustainable business outcomes . You will lead complex programmes and projects with a strong focus on business readiness, service transition, and change management , operating within a service-provider environment aligned to ITIL and service management principles . Reporting directly to the Head of Programmes , you will manage either one major enterprise programme or multiple large projects , depending on experience, and work closely with senior leaders up to CIO / CTO level . What you'll be doing Lead the end-to-end delivery of complex, high-impact digital and IT transformation initiatives Own business readiness and change management , ensuring technology enables people, services, and operations effectively Drive successful service transition , ensuring operational readiness, documentation, and support models are in place Work closely with engineering teams, service desk, service delivery managers, and external partners Manage project scope, risk, dependencies, and change in line with DDaT governance Provide clear, confident leadership and reporting to senior executive stakeholders Manage internal delivery teams and third-party suppliers, ensuring accountability and performance Support PMO governance, controls, and continuous improvement across a diverse portfolio Mentor and support project managers, promoting strong delivery discipline and best practice What we're looking for You are a senior project leader with proven enterprise transformation experience , comfortable operating in complex service environments and engaging at executive level. Essential experience and skills: Significant experience delivering large-scale digital or IT transformation programmes Strong understanding of business readiness, change management, and service transition Experience working in a service-provider or managed services environment (ITIL / service management focus) Confident managing senior stakeholders up to CIO / CTO level Proven ability to manage multiple workstreams, suppliers, budgets, and risks Excellent communication, influencing, and stakeholder management skills Prince2 Practitioner, APM, or equivalent project management certification What the Role Offers Company car Bonus scheme of up to 10% Private healthcare Pension - 6% Flexible working considered Extensive career development and training opportunities A strong focus on diversity, inclusion, and wellbeing Discounts across retail, leisure, and entertainment A supportive, collaborative, and high-performing culture Interested? Please click apply attaching your latest CV. Deadline is Tuesday 20th January. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 04, 2026
Full time
Senior Project Manager Hybrid - Solihull (2 days per week onsite) Full Time, Permanent Up to 75,000 + Company Car and Bonus About the role My client is seeking an experienced Senior Project Manager to lead the delivery of large-scale digital and IT transformation programmes within their Digital, Data & Technology function. This role plays a critical part in ensuring that technology change translates into real, sustainable business outcomes . You will lead complex programmes and projects with a strong focus on business readiness, service transition, and change management , operating within a service-provider environment aligned to ITIL and service management principles . Reporting directly to the Head of Programmes , you will manage either one major enterprise programme or multiple large projects , depending on experience, and work closely with senior leaders up to CIO / CTO level . What you'll be doing Lead the end-to-end delivery of complex, high-impact digital and IT transformation initiatives Own business readiness and change management , ensuring technology enables people, services, and operations effectively Drive successful service transition , ensuring operational readiness, documentation, and support models are in place Work closely with engineering teams, service desk, service delivery managers, and external partners Manage project scope, risk, dependencies, and change in line with DDaT governance Provide clear, confident leadership and reporting to senior executive stakeholders Manage internal delivery teams and third-party suppliers, ensuring accountability and performance Support PMO governance, controls, and continuous improvement across a diverse portfolio Mentor and support project managers, promoting strong delivery discipline and best practice What we're looking for You are a senior project leader with proven enterprise transformation experience , comfortable operating in complex service environments and engaging at executive level. Essential experience and skills: Significant experience delivering large-scale digital or IT transformation programmes Strong understanding of business readiness, change management, and service transition Experience working in a service-provider or managed services environment (ITIL / service management focus) Confident managing senior stakeholders up to CIO / CTO level Proven ability to manage multiple workstreams, suppliers, budgets, and risks Excellent communication, influencing, and stakeholder management skills Prince2 Practitioner, APM, or equivalent project management certification What the Role Offers Company car Bonus scheme of up to 10% Private healthcare Pension - 6% Flexible working considered Extensive career development and training opportunities A strong focus on diversity, inclusion, and wellbeing Discounts across retail, leisure, and entertainment A supportive, collaborative, and high-performing culture Interested? Please click apply attaching your latest CV. Deadline is Tuesday 20th January. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Feb 04, 2026
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.
Feb 04, 2026
Full time
Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.
Client Operations Analyst 9 Month Contract Manchester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Client Operations Analyst to join them for an initial 9-month contract. However, there may be scope for extension. About the Team: The EMEA Global Client Activation (GCA) team, part of our Enterprise Operations Utilities group, is responsible for opening and amending accounts and markets for clients and investment managers across EMEA. The team comprises colleagues in Manchester, Wroclaw, and Brussels, in addition to partners in Singapore and the US. We collaborate with Clients, Investment Managers, Relationship Management, Credit Risk, Contracts, KYC, and many other internal stakeholders throughout onboarding and the trade lifecycle. We play a critical role in the client experience through daily interactions and by ensuring account and market setups are handled accurately and on time. Overview of the Role: You will work alongside Client Activation Specialists in Manchester to support account and market activities for our clients. The role offers broad responsibilities and the opportunity to learn and apply knowledge of the investment lifecycle and the products, services, and global markets we offer. The team operates in a regulated environment with clearly defined service level agreements (SLAs). Role Responsibilities: Directly influence the client experience by handling client instructions, projects, and queries to a high standard, with accuracy and timeliness. Build effective relationships with internal stakeholders involved in account and market setups and the investment lifecycle (e.g., Relationship Management, Service Directors, Credit, FX, Settlements, Cash, Contracts, KYC). Help clients understand requirements, regulations, and complexities of investing in global markets to enable efficient setup to trade. Interpret client instructions and assist with initial setup and ongoing maintenance of accounts, ensuring timely and accurate configuration in our proprietary systems. Contribute to market activities that impact accounts or market setups (e.g., asset conversions, mergers and acquisitions, name changes, address changes, new fund launches). Collaborate with team members in Wroclaw and other locations to execute our global strategy and improve client experience. Demonstrate awareness of market and industry events that may impact client activities or account setups. Conduct regular reviews of outstanding client requests, ensuring completion in line with SLAs and internal controls. Essential Skills & Qualifications: Proven organisation and prioritisation skills; ability to manage workload to meet tight deadlines. Strong attention to detail and accuracy. Proactive approach: uses initiative to identify and resolve issues. Willingness and dedication to learning; growth mindset. Strong client service and stakeholder communication skills. Adaptability to change; comfortable in a dynamic, regulated environment. Fluent English (minimum B2 level), spoken and written. Preferred Skills & Qualifications: Strong digital and IT skills, including proficiency with MS Excel. Ability to understand and navigate complex processes and requirements. Experience managing multiple, high-volume tasks. Flexibility; comfortable collaborating across time zones and functions. Financial services experience (operations, onboarding, or related). Ability to work autonomously and as part of a team. Location: This is a hybrid working role, with a requirement to work from the clients Manchester office 4 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions are an equal opportunities company
Feb 04, 2026
Contractor
Client Operations Analyst 9 Month Contract Manchester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Client Operations Analyst to join them for an initial 9-month contract. However, there may be scope for extension. About the Team: The EMEA Global Client Activation (GCA) team, part of our Enterprise Operations Utilities group, is responsible for opening and amending accounts and markets for clients and investment managers across EMEA. The team comprises colleagues in Manchester, Wroclaw, and Brussels, in addition to partners in Singapore and the US. We collaborate with Clients, Investment Managers, Relationship Management, Credit Risk, Contracts, KYC, and many other internal stakeholders throughout onboarding and the trade lifecycle. We play a critical role in the client experience through daily interactions and by ensuring account and market setups are handled accurately and on time. Overview of the Role: You will work alongside Client Activation Specialists in Manchester to support account and market activities for our clients. The role offers broad responsibilities and the opportunity to learn and apply knowledge of the investment lifecycle and the products, services, and global markets we offer. The team operates in a regulated environment with clearly defined service level agreements (SLAs). Role Responsibilities: Directly influence the client experience by handling client instructions, projects, and queries to a high standard, with accuracy and timeliness. Build effective relationships with internal stakeholders involved in account and market setups and the investment lifecycle (e.g., Relationship Management, Service Directors, Credit, FX, Settlements, Cash, Contracts, KYC). Help clients understand requirements, regulations, and complexities of investing in global markets to enable efficient setup to trade. Interpret client instructions and assist with initial setup and ongoing maintenance of accounts, ensuring timely and accurate configuration in our proprietary systems. Contribute to market activities that impact accounts or market setups (e.g., asset conversions, mergers and acquisitions, name changes, address changes, new fund launches). Collaborate with team members in Wroclaw and other locations to execute our global strategy and improve client experience. Demonstrate awareness of market and industry events that may impact client activities or account setups. Conduct regular reviews of outstanding client requests, ensuring completion in line with SLAs and internal controls. Essential Skills & Qualifications: Proven organisation and prioritisation skills; ability to manage workload to meet tight deadlines. Strong attention to detail and accuracy. Proactive approach: uses initiative to identify and resolve issues. Willingness and dedication to learning; growth mindset. Strong client service and stakeholder communication skills. Adaptability to change; comfortable in a dynamic, regulated environment. Fluent English (minimum B2 level), spoken and written. Preferred Skills & Qualifications: Strong digital and IT skills, including proficiency with MS Excel. Ability to understand and navigate complex processes and requirements. Experience managing multiple, high-volume tasks. Flexibility; comfortable collaborating across time zones and functions. Financial services experience (operations, onboarding, or related). Ability to work autonomously and as part of a team. Location: This is a hybrid working role, with a requirement to work from the clients Manchester office 4 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions are an equal opportunities company
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 04, 2026
Full time
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Role Title: IDV Project Manager Duration: contract to run until 30/09/2026 Location: Sheffield, hybrid 3 days per week onsite Rate: up to 506 p/d Umbrella inside IR35 Role purpose / summary Own delivery of the Modernised ID&V roadmap. Drive POC execution, MVP build, and phased rollout across Helpdesk and Self-service. Remove blockers. Accelerate value. Land measurable adoption. Responsibilities Lead the end to end delivery across Microsoft Verified ID, Onfido, MFA and IDV modernisation. Manage scope, timelines, risk and stakeholder alignment across CISO, Engineering and Helpdesk. Govern the POC: execution, documentation, success criteria assessment, decision capture, executive socialisation. Coordinate cross functional teams (Solution Architecture, Engineering, BA, UX, Security). Ensure delivery outcomes align with Strategic003.1.1 & Strategic003.1.2 requirements. Provide progress reporting, RAID management and release governance. Essential Experience & Qualifications Proven track record delivering security or identity transformation projects at enterprise scale. Strong delivery governance (RAID, reporting, dependency management). Experience leading multidisciplinary teams across onshore/offshore models (UK / India). Delivery experience with authentication, MFA, SSPR or IDV programmes. Familiarity with POC/MVP delivery cycles and agile/hybrid delivery models. Project/Programme certification (PRINCE2, MSP, Agile PM or equivalent). Desirable Experience Financial services or regulated industry experience. Exposure to Microsoft Entra, Verified ID, or similar decentralised identity services. Understanding of biometric verification vendors (Onfido, Yoti, etc.). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Feb 03, 2026
Contractor
Role Title: IDV Project Manager Duration: contract to run until 30/09/2026 Location: Sheffield, hybrid 3 days per week onsite Rate: up to 506 p/d Umbrella inside IR35 Role purpose / summary Own delivery of the Modernised ID&V roadmap. Drive POC execution, MVP build, and phased rollout across Helpdesk and Self-service. Remove blockers. Accelerate value. Land measurable adoption. Responsibilities Lead the end to end delivery across Microsoft Verified ID, Onfido, MFA and IDV modernisation. Manage scope, timelines, risk and stakeholder alignment across CISO, Engineering and Helpdesk. Govern the POC: execution, documentation, success criteria assessment, decision capture, executive socialisation. Coordinate cross functional teams (Solution Architecture, Engineering, BA, UX, Security). Ensure delivery outcomes align with Strategic003.1.1 & Strategic003.1.2 requirements. Provide progress reporting, RAID management and release governance. Essential Experience & Qualifications Proven track record delivering security or identity transformation projects at enterprise scale. Strong delivery governance (RAID, reporting, dependency management). Experience leading multidisciplinary teams across onshore/offshore models (UK / India). Delivery experience with authentication, MFA, SSPR or IDV programmes. Familiarity with POC/MVP delivery cycles and agile/hybrid delivery models. Project/Programme certification (PRINCE2, MSP, Agile PM or equivalent). Desirable Experience Financial services or regulated industry experience. Exposure to Microsoft Entra, Verified ID, or similar decentralised identity services. Understanding of biometric verification vendors (Onfido, Yoti, etc.). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
