Join Superdrug Head Office- Make a Real Difference Every Day ! Location:East Croydon Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's what to expect The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.Alongside this team youll also manage the team who make our office a great place to work, including our concierge and café teams. And because youre great at problem solving youll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: . Making sure the vital basics are covered and our HR processes are correctly managed Delivering exceptional People support and guidance communicated in a simple way that supports the business aims Actively manage ER issues and support on escalations as required Youll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve Youll manage our PDR and Succession planning activities, creating meaningful actions Working with Internal Communications youll ensure the wider team is kept up to date and engaged Youll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment Representing the needs of the internal customer in various project groups to ensure we get it right first time Managing the Head Office Development budget and Strategy/Team development events during the year Creates a culture where the customer is always considered first Monitor data to deliver new and innovative ways of working to improve service Builds and delivers a strategy that listens and exceeds our customers' expectations Empowers their team to make decisions that delight the customer Continuously adapts the strategy to meet ever changing customer demands Uses commercial awareness to identify opportunities and threats in the market place,through research and analysis. Considering the impact of Online and Offline Lead and transform the People team to have the customers-first mindset for our O+O platform to build customer loyalty Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. This job is a good fit for you if: . You enjoy being a true generalist and delivering on projects You can add value through great questioning and getting to the root of a problem You understand how to build strong relationships You can work at a fast pace and make decisions when things can change quickly You are great at spotting the unintended consequences of decisions and getting ahead of them You are motivated by the latest thinking and by sharing your knowledge with your peers You get satisfaction though seeing projects come to fruition Authentically builds a wide network of trusted working relationships and experts to support the delivery of business plans and processes Actively seeks opportunities for collaboration working to support the delivery of business plans and processes Inspires and empowers our teams to work together cross functionally to encourage collaboration and to give opportunities for others to grow, create diverse teams, ideas to be shared and learnings to be implemented Able to challenge and influence senior stakeholders and groups outside of own department on complex topics, with little guidance Confidently manages complex or sensitive conversations ensuring wellbeing is considered Being able to challenge at all levels and empowering the team to do so too Empowers the team to take ownership and responsibility for finding solutions. Specifically, solutions for driving simplicity using technology Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Encouraging and creating an environment to rethink how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Building your team's AI confidence: Actively developing your team's ability to use AI effectively and think critically about outputs Focus on outcomes, not just business: Evaluating your team on quality and impact of work, not time spent or volume produced Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. What youll need to succeed: . You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them Youll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience Makes data driven decisions, involves relevant stakeholders to drive change and improvements with little guidance Assesses a situations complexity and chooses appropriate actions to simplify and add clarity for others. Usin
Mar 19, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day ! Location:East Croydon Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's what to expect The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.Alongside this team youll also manage the team who make our office a great place to work, including our concierge and café teams. And because youre great at problem solving youll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: . Making sure the vital basics are covered and our HR processes are correctly managed Delivering exceptional People support and guidance communicated in a simple way that supports the business aims Actively manage ER issues and support on escalations as required Youll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve Youll manage our PDR and Succession planning activities, creating meaningful actions Working with Internal Communications youll ensure the wider team is kept up to date and engaged Youll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment Representing the needs of the internal customer in various project groups to ensure we get it right first time Managing the Head Office Development budget and Strategy/Team development events during the year Creates a culture where the customer is always considered first Monitor data to deliver new and innovative ways of working to improve service Builds and delivers a strategy that listens and exceeds our customers' expectations Empowers their team to make decisions that delight the customer Continuously adapts the strategy to meet ever changing customer demands Uses commercial awareness to identify opportunities and threats in the market place,through research and analysis. Considering the impact of Online and Offline Lead and transform the People team to have the customers-first mindset for our O+O platform to build customer loyalty Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. This job is a good fit for you if: . You enjoy being a true generalist and delivering on projects You can add value through great questioning and getting to the root of a problem You understand how to build strong relationships You can work at a fast pace and make decisions when things can change quickly You are great at spotting the unintended consequences of decisions and getting ahead of them You are motivated by the latest thinking and by sharing your knowledge with your peers You get satisfaction though seeing projects come to fruition Authentically builds a wide network of trusted working relationships and experts to support the delivery of business plans and processes Actively seeks opportunities for collaboration working to support the delivery of business plans and processes Inspires and empowers our teams to work together cross functionally to encourage collaboration and to give opportunities for others to grow, create diverse teams, ideas to be shared and learnings to be implemented Able to challenge and influence senior stakeholders and groups outside of own department on complex topics, with little guidance Confidently manages complex or sensitive conversations ensuring wellbeing is considered Being able to challenge at all levels and empowering the team to do so too Empowers the team to take ownership and responsibility for finding solutions. Specifically, solutions for driving simplicity using technology Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Encouraging and creating an environment to rethink how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Building your team's AI confidence: Actively developing your team's ability to use AI effectively and think critically about outputs Focus on outcomes, not just business: Evaluating your team on quality and impact of work, not time spent or volume produced Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. What youll need to succeed: . You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them Youll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience Makes data driven decisions, involves relevant stakeholders to drive change and improvements with little guidance Assesses a situations complexity and chooses appropriate actions to simplify and add clarity for others. Usin
MCS Group is delighted to be partnering with a rapidly growing, award-winning SaaS organisation as they expand their engineering function. This is a fully remote opportunity to join a high-calibre team building a data-driven product used globally within a specialist, highly regulated industry.This company has experienced significant growth in recent years and has ambitious plans to scale further over the next few years. With a new product roadmap in place , including AI-driven initiatives , this is an exciting time to join this team.The RoleThis is a Senior/Lead-level position reporting directly to the Engineering Manager and working closely with the VP of Engineering. You will play a key role in designing, building and scaling a complex product, with a strong focus on data engineering, performance and system design.You will:Take ownership of features and projects across the full software development lifecycleContribute to the design and development of scalable .NET-based systemsWork with large, complex and unstructured datasetsDrive improvements in system performance and data handling practicesMentor other engineers and contribute to code quality standardsCollaborate within a fully remote, high-performing engineering teamWhat You'll NeedExperience in C# / .NET developmentExperience working within a data-focused environment Proven experience contributing to or leading the development of a complex product or large-scale projectStrong system design and architectural thinkingExperience mentoring engineers or leading on technical initiativesDesirableAWS experienceReact experienceData engineering backgroundExperience in a startup or scale-up environmentWhy Join?Fully remote working (quarterly meet-ups)Working from home and devleopment budgetPrivate healthcarePension scheme25 days holiday plus bank holidays + birthday day offFlexible working cultureOpportunity to work alongside a high-performing, collaborative engineering team Salary - Up to £80,000, DOE If you're a strong .NET engineer who thrives in a product-focused, data-heavy environment and wants to be part of a scaling, ambitious tech business - this could be an excellent next step. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Matthew Hamill, IT Recruitment Consultant, at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Mar 19, 2026
Full time
MCS Group is delighted to be partnering with a rapidly growing, award-winning SaaS organisation as they expand their engineering function. This is a fully remote opportunity to join a high-calibre team building a data-driven product used globally within a specialist, highly regulated industry.This company has experienced significant growth in recent years and has ambitious plans to scale further over the next few years. With a new product roadmap in place , including AI-driven initiatives , this is an exciting time to join this team.The RoleThis is a Senior/Lead-level position reporting directly to the Engineering Manager and working closely with the VP of Engineering. You will play a key role in designing, building and scaling a complex product, with a strong focus on data engineering, performance and system design.You will:Take ownership of features and projects across the full software development lifecycleContribute to the design and development of scalable .NET-based systemsWork with large, complex and unstructured datasetsDrive improvements in system performance and data handling practicesMentor other engineers and contribute to code quality standardsCollaborate within a fully remote, high-performing engineering teamWhat You'll NeedExperience in C# / .NET developmentExperience working within a data-focused environment Proven experience contributing to or leading the development of a complex product or large-scale projectStrong system design and architectural thinkingExperience mentoring engineers or leading on technical initiativesDesirableAWS experienceReact experienceData engineering backgroundExperience in a startup or scale-up environmentWhy Join?Fully remote working (quarterly meet-ups)Working from home and devleopment budgetPrivate healthcarePension scheme25 days holiday plus bank holidays + birthday day offFlexible working cultureOpportunity to work alongside a high-performing, collaborative engineering team Salary - Up to £80,000, DOE If you're a strong .NET engineer who thrives in a product-focused, data-heavy environment and wants to be part of a scaling, ambitious tech business - this could be an excellent next step. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Matthew Hamill, IT Recruitment Consultant, at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
A leading financial advisory firm is seeking a Paraplanning Manager to oversee and develop a team of around 7 Paraplanners. This is a key leadership role for someone with proven experience managing Paraplanning teams in a high-performing environment. Key Responsibilities Lead and Develop Your Team: Mentor and support Paraplanners at all levels, from trainees to experienced staff, fostering technical expertise, quality standards, and professional growth. Drive Performance & Quality: Maintain departmental targets and high standards, implementing spot checks and taking proactive action to resolve performance issues. Innovate & Improve Processes: Identify efficiencies, implement improvements, and introduce innovations that support the team's productivity. Oversee Operations: Manage daily workflow, staffing, and project coverage, ensuring SLAs are met even during peak periods. Candidate Requirements Experience in financial services with strong technical knowledge Proven management experience leading Paraplanning teams Level 4 Diploma or equivalent preferred Solution-focused, agile, and comfortable with change Growth mindset - continually seeking ways to improve yourself, your team, and processes Why You'll Love This Role Supportive team culture - close collaboration and long-tenured staff Clear career development and professional growth pathways Hybrid working & flexibility - 3 days in the office, 2 days from home, with flexible start times Exciting innovation - firm actively exploring new technologies to enhance processes Varied and engaging work - complex pensions, IHT planning, and high-net-worth client cases Apply today: Ellie Sedgwick at IDEX Consulting - / Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 19, 2026
Full time
A leading financial advisory firm is seeking a Paraplanning Manager to oversee and develop a team of around 7 Paraplanners. This is a key leadership role for someone with proven experience managing Paraplanning teams in a high-performing environment. Key Responsibilities Lead and Develop Your Team: Mentor and support Paraplanners at all levels, from trainees to experienced staff, fostering technical expertise, quality standards, and professional growth. Drive Performance & Quality: Maintain departmental targets and high standards, implementing spot checks and taking proactive action to resolve performance issues. Innovate & Improve Processes: Identify efficiencies, implement improvements, and introduce innovations that support the team's productivity. Oversee Operations: Manage daily workflow, staffing, and project coverage, ensuring SLAs are met even during peak periods. Candidate Requirements Experience in financial services with strong technical knowledge Proven management experience leading Paraplanning teams Level 4 Diploma or equivalent preferred Solution-focused, agile, and comfortable with change Growth mindset - continually seeking ways to improve yourself, your team, and processes Why You'll Love This Role Supportive team culture - close collaboration and long-tenured staff Clear career development and professional growth pathways Hybrid working & flexibility - 3 days in the office, 2 days from home, with flexible start times Exciting innovation - firm actively exploring new technologies to enhance processes Varied and engaging work - complex pensions, IHT planning, and high-net-worth client cases Apply today: Ellie Sedgwick at IDEX Consulting - / Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Get Staffed Online Recruitment Limited
Horncastle, Lincolnshire
Pride in Place Programme Manager Vacancy Type: Permanent / Full-Time Hours Per Week: 37 Length of Contract: Permanent Salary Range: £39,152 £44,075 per annum Location: Office Horncastle; Projects Skegness / Mablethorpe Application Deadline: 20 March 2026 Job Summary Our client is recruiting a Programme Manager to work on the UK Government s Pride in Place Programme. This has provided Skegness and Mablethorpe with new investment of up to £20 million in each town to deliver new activities that will strengthen local pride, improve community spaces and services, and give local residents the power to shape how future improvements are made over the next 10 years. The Pride in Place Manager role will support the delivery of the Pride in Place Programmes in each town. The role will be employed and hosted by our client but will provide a range of duties to directly support the Pride in Place Boards in each town to bring together and manage a dedicated programme of individual projects which reflect the needs and voices of the people who live and work there. What Do They Need From You: Qualification in project administration / management or significant demonstrable experience of administering similar high-value projects. Experience in budget management. Previous line management experience. You will bring relevant community driven skills and experience to the role and have a passion for working well with local residents, businesses and community organisations to develop and deliver a major programme of new investment which local residents want to see delivered in their town. You will be active and visible within the coastal towns providing effective communication and connections to bring about lasting change and improvement. Why Work For Our Client You will benefit from a strong and supportive working environment where the work is enjoyable, challenging, and rewarding. The funding available through the programme provides both the opportunity and stability for a passionate and committed individual to help deliver and manage a long-term programme of new activities and investment into their cherished coastal communities. The work you do will have a direct and positive impact on how local residents are able to better experience and enjoy the spaces and places where they live. The closing date for applications is Friday, 20th of March at 5:00pm. Interviews to be held on Friday, 27th of Marchin Skegness. Benefits Our client offers excellent terms and conditions of employment including: Access to the Local Government Pension Scheme enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme + option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car Mileage reimbursement Long service recognition Excellent career progression and training opportunities Certain restrictions may apply They also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty. About Our Client Our client and two other Councils have formed the South and East Lincolnshire Councils Partnership the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. They are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date. For this role they do require the successful applicant to complete a DBS check as part of the onboarding process.
Mar 19, 2026
Full time
Pride in Place Programme Manager Vacancy Type: Permanent / Full-Time Hours Per Week: 37 Length of Contract: Permanent Salary Range: £39,152 £44,075 per annum Location: Office Horncastle; Projects Skegness / Mablethorpe Application Deadline: 20 March 2026 Job Summary Our client is recruiting a Programme Manager to work on the UK Government s Pride in Place Programme. This has provided Skegness and Mablethorpe with new investment of up to £20 million in each town to deliver new activities that will strengthen local pride, improve community spaces and services, and give local residents the power to shape how future improvements are made over the next 10 years. The Pride in Place Manager role will support the delivery of the Pride in Place Programmes in each town. The role will be employed and hosted by our client but will provide a range of duties to directly support the Pride in Place Boards in each town to bring together and manage a dedicated programme of individual projects which reflect the needs and voices of the people who live and work there. What Do They Need From You: Qualification in project administration / management or significant demonstrable experience of administering similar high-value projects. Experience in budget management. Previous line management experience. You will bring relevant community driven skills and experience to the role and have a passion for working well with local residents, businesses and community organisations to develop and deliver a major programme of new investment which local residents want to see delivered in their town. You will be active and visible within the coastal towns providing effective communication and connections to bring about lasting change and improvement. Why Work For Our Client You will benefit from a strong and supportive working environment where the work is enjoyable, challenging, and rewarding. The funding available through the programme provides both the opportunity and stability for a passionate and committed individual to help deliver and manage a long-term programme of new activities and investment into their cherished coastal communities. The work you do will have a direct and positive impact on how local residents are able to better experience and enjoy the spaces and places where they live. The closing date for applications is Friday, 20th of March at 5:00pm. Interviews to be held on Friday, 27th of Marchin Skegness. Benefits Our client offers excellent terms and conditions of employment including: Access to the Local Government Pension Scheme enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme + option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car Mileage reimbursement Long service recognition Excellent career progression and training opportunities Certain restrictions may apply They also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty. About Our Client Our client and two other Councils have formed the South and East Lincolnshire Councils Partnership the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. They are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date. For this role they do require the successful applicant to complete a DBS check as part of the onboarding process.
Product Developer/Garment Technologist - Workwear Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary:£(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Developer (3+ years in Product Development), with strong technical expertise in protective workwear, capable of managing complex product development independently. You will play a key role in developing high-performance protective garments across hi-visibility, Flame Retardant (FR), and Electric ARC categories, taking responsibility for products from concept through to bulk production, certification, and launch. Key Responsibilities Product Research & Innovation Conduct market research to identify emerging trends, innovative materials, and opportunities for product differentiation within the hi-visibility and protective workwear market, both within and outside the sector. Research and source new fabrics, working closely with mills to ensure materials are fit for purpose, meet required safety standards, and deliver improvements in performance, sustainability, and cost effectiveness. Work closely with third-party testing houses to define, manage, and complete all required testing and garment certification. Research and evaluate fabric treatments where required. Review and analyse cost prices to ensure new and existing products meet company margin requirements. Identify technical risks during development and proactively implement solutions to ensure compliance, performance, and on-time delivery. Product Documentation & Specification Create and manage Bills of Materials (BOMs) and detailed garment specification technical files and workbooks, ensuring clarity and accuracy for factory partners and certification bodies. Produce and maintain Range Plans for internal planning and communication. Build, maintain, and submit all required technical files, including test reports, certification documentation, and label information (care labels, UIS labels, etc.). Manage the sampling process, including fabric and component testing. Plan and run garment fit sessions across multiple product ranges, documenting outcomes and providing clear, actionable feedback to factories. Review and approve pre-production (PP) samples, including assessment of bulk fabrics and trims. Take full responsibility for one of PULSAR 's product collections, overseeing development from design handover or redesign of existing products through to bulk production, ensuring products are fit for purpose, compliant, and delivered within the agreed critical path. Analyse sales data to inform new product development, ensuring products are commercially viable in terms of cost, margin, and lead time. Keep the Product Development Manager updated on development progress, including certification, testing, sampling, critical path status, and factory issues. Ensure critical paths provided by the Head of Product, Ethics, Compliance & Sustainability are maintained to achieve timely product delivery. Standards & Compliance Ensure all products meet relevant industry standards including EN ISO:20471, RIS 3279 TOM, EN:343, ISO:13688, and additional applicable standards where required. Work proactively with suppliers and testing partners to maintain compliance throughout development and post-launch. Monitor changes in industry standards and regulations, assessing their impact on existing and future products. Supply Chain & Factory Collaboration Support sourcing and resourcing activities to identify and qualify new factory partners. Maintain clear, effective communication with factories to resolve technical queries, support sample development, and ensure manufacturing accuracy. Work with external trim suppliers on new trim development and innovation. Cross-Functional Collaboration Ensure Sales, Marketing, and Operations teams have accurate and up-to-date product information to support commercial activities. Provide technical support to Marketing and ensure information is delivered in line with product launch plans. Support product presentations, sales meetings, and internal product sign-off. Provide ad hoc support to the Product Development team as required. Skills & Experience Degree in Fashion Design, Textiles, or Product Development (advantageous). Proven experience developing protective workwear, including hi-visibility, FR, electric ARC, or high-performance garments. Strong understanding of EN standards, GRS certification, design assessments, and technical file submission for certification. Knowledge of textile performance, fabric and trim testing for protective wear. Proficient in Adobe Creative Suite, particularly Adobe Illustrator for garment flat CADs. Quality control experience, including garment measurement, sizing, and size chart creation. Strong interest in sustainability, including fabrics, circularity, end-of-life considerations, and digital product passports. Experience working with global supply chains, including Asia, Africa, China and Europe. Comfortable working in a regulated, compliance-driven product environment. Excellent communication skills, with the ability to liaise confidently with global suppliers and internal stakeholders. Highly organised, with the ability to manage multiple projects and critical paths to meet deadlines. Strong attention to detail with a proactive approach to process improvement and cost efficiencies. Ability to balance technical performance, commercial requirements, and development timelines. Benefits: 25 days holiday (plus an additional 5 days after 10 years' service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Mar 19, 2026
Full time
Product Developer/Garment Technologist - Workwear Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary:£(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Developer (3+ years in Product Development), with strong technical expertise in protective workwear, capable of managing complex product development independently. You will play a key role in developing high-performance protective garments across hi-visibility, Flame Retardant (FR), and Electric ARC categories, taking responsibility for products from concept through to bulk production, certification, and launch. Key Responsibilities Product Research & Innovation Conduct market research to identify emerging trends, innovative materials, and opportunities for product differentiation within the hi-visibility and protective workwear market, both within and outside the sector. Research and source new fabrics, working closely with mills to ensure materials are fit for purpose, meet required safety standards, and deliver improvements in performance, sustainability, and cost effectiveness. Work closely with third-party testing houses to define, manage, and complete all required testing and garment certification. Research and evaluate fabric treatments where required. Review and analyse cost prices to ensure new and existing products meet company margin requirements. Identify technical risks during development and proactively implement solutions to ensure compliance, performance, and on-time delivery. Product Documentation & Specification Create and manage Bills of Materials (BOMs) and detailed garment specification technical files and workbooks, ensuring clarity and accuracy for factory partners and certification bodies. Produce and maintain Range Plans for internal planning and communication. Build, maintain, and submit all required technical files, including test reports, certification documentation, and label information (care labels, UIS labels, etc.). Manage the sampling process, including fabric and component testing. Plan and run garment fit sessions across multiple product ranges, documenting outcomes and providing clear, actionable feedback to factories. Review and approve pre-production (PP) samples, including assessment of bulk fabrics and trims. Take full responsibility for one of PULSAR 's product collections, overseeing development from design handover or redesign of existing products through to bulk production, ensuring products are fit for purpose, compliant, and delivered within the agreed critical path. Analyse sales data to inform new product development, ensuring products are commercially viable in terms of cost, margin, and lead time. Keep the Product Development Manager updated on development progress, including certification, testing, sampling, critical path status, and factory issues. Ensure critical paths provided by the Head of Product, Ethics, Compliance & Sustainability are maintained to achieve timely product delivery. Standards & Compliance Ensure all products meet relevant industry standards including EN ISO:20471, RIS 3279 TOM, EN:343, ISO:13688, and additional applicable standards where required. Work proactively with suppliers and testing partners to maintain compliance throughout development and post-launch. Monitor changes in industry standards and regulations, assessing their impact on existing and future products. Supply Chain & Factory Collaboration Support sourcing and resourcing activities to identify and qualify new factory partners. Maintain clear, effective communication with factories to resolve technical queries, support sample development, and ensure manufacturing accuracy. Work with external trim suppliers on new trim development and innovation. Cross-Functional Collaboration Ensure Sales, Marketing, and Operations teams have accurate and up-to-date product information to support commercial activities. Provide technical support to Marketing and ensure information is delivered in line with product launch plans. Support product presentations, sales meetings, and internal product sign-off. Provide ad hoc support to the Product Development team as required. Skills & Experience Degree in Fashion Design, Textiles, or Product Development (advantageous). Proven experience developing protective workwear, including hi-visibility, FR, electric ARC, or high-performance garments. Strong understanding of EN standards, GRS certification, design assessments, and technical file submission for certification. Knowledge of textile performance, fabric and trim testing for protective wear. Proficient in Adobe Creative Suite, particularly Adobe Illustrator for garment flat CADs. Quality control experience, including garment measurement, sizing, and size chart creation. Strong interest in sustainability, including fabrics, circularity, end-of-life considerations, and digital product passports. Experience working with global supply chains, including Asia, Africa, China and Europe. Comfortable working in a regulated, compliance-driven product environment. Excellent communication skills, with the ability to liaise confidently with global suppliers and internal stakeholders. Highly organised, with the ability to manage multiple projects and critical paths to meet deadlines. Strong attention to detail with a proactive approach to process improvement and cost efficiencies. Ability to balance technical performance, commercial requirements, and development timelines. Benefits: 25 days holiday (plus an additional 5 days after 10 years' service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Plus One Recruitment
Stratford-upon-avon, Warwickshire
Do you have strong tax experience and a passion for delivering high-quality client service? Are you looking to develop your career within a specialist Agriculture and Property tax team? Our client, a highly respected and growing business in the Financial Services Industry, is seeking an experienced Tax Senior to join their Agriculture & Property Team. This is an excellent opportunity for a motivated and technically strong individual looking to take the next step in their career, working closely with managers, directors and partners on a broad range of tax matters. In this role, you will provide both compliance and advisory services to a varied portfolio of clients, including business owners, sole traders, partnerships, high-net-worth individuals, and related companies or trusts. You will also support junior team members and contribute to the ongoing development of the department. Key Responsibilities Manage tax compliance for a mixed portfolio of clients across personal, business and capital taxes. Support managers, directors, and partners in delivering complex tax advisory projects, including: - Inheritance Tax appraisals and planning - VAT advisory work - Stamp Duty Land Tax (SDLT) advice - Capital Gains Tax (CGT) planning and compliance - Liaising with HMRC regarding ongoing investigations Review tax returns completed by junior team members. Provide guidance, training and ongoing support to junior staff. Work collaboratively with other departments to provide tax input when required. Build strong client relationships through regular communication and proactive advice. Identify tax planning opportunities and additional services for clients. Keep up to date with relevant tax developments and maintain CPD. Generate internal referrals and contribute to the growth of the Agriculture & Property team. Undertake additional duties when required as part of the wider team. Key Skills & Experience Prior tax experience within a practice environment. ACA/ACCA and/or CTA qualified (essential). Strong knowledge of personal and business taxation. Good understanding of capital taxes, including CGT and Inheritance Tax. Familiarity with tax software and HMRC online services. Excellent written and verbal communication skills. Strong IT skills, including Microsoft Office. Analytical thinker with the ability to resolve problems and provide practical, commercial solutions. High level of accuracy and attention to detail. Personal Qualities Professional, approachable, and highly confidential. Strong relationship builder, able to quickly gain rapport and trust. Self-motivated, resilient, and proactive with a positive attitude. Organised, analytical, and detail-focused. Open to innovation, seeking improvements and committed to delivering the best advice. Additional Information Full-time, hybrid working: 3 days in the office, 2 days from home. Auto-enrolment pension scheme. 23 days holiday plus bank holidays. Cycle to work scheme. Employee assistance programme. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Mar 19, 2026
Full time
Do you have strong tax experience and a passion for delivering high-quality client service? Are you looking to develop your career within a specialist Agriculture and Property tax team? Our client, a highly respected and growing business in the Financial Services Industry, is seeking an experienced Tax Senior to join their Agriculture & Property Team. This is an excellent opportunity for a motivated and technically strong individual looking to take the next step in their career, working closely with managers, directors and partners on a broad range of tax matters. In this role, you will provide both compliance and advisory services to a varied portfolio of clients, including business owners, sole traders, partnerships, high-net-worth individuals, and related companies or trusts. You will also support junior team members and contribute to the ongoing development of the department. Key Responsibilities Manage tax compliance for a mixed portfolio of clients across personal, business and capital taxes. Support managers, directors, and partners in delivering complex tax advisory projects, including: - Inheritance Tax appraisals and planning - VAT advisory work - Stamp Duty Land Tax (SDLT) advice - Capital Gains Tax (CGT) planning and compliance - Liaising with HMRC regarding ongoing investigations Review tax returns completed by junior team members. Provide guidance, training and ongoing support to junior staff. Work collaboratively with other departments to provide tax input when required. Build strong client relationships through regular communication and proactive advice. Identify tax planning opportunities and additional services for clients. Keep up to date with relevant tax developments and maintain CPD. Generate internal referrals and contribute to the growth of the Agriculture & Property team. Undertake additional duties when required as part of the wider team. Key Skills & Experience Prior tax experience within a practice environment. ACA/ACCA and/or CTA qualified (essential). Strong knowledge of personal and business taxation. Good understanding of capital taxes, including CGT and Inheritance Tax. Familiarity with tax software and HMRC online services. Excellent written and verbal communication skills. Strong IT skills, including Microsoft Office. Analytical thinker with the ability to resolve problems and provide practical, commercial solutions. High level of accuracy and attention to detail. Personal Qualities Professional, approachable, and highly confidential. Strong relationship builder, able to quickly gain rapport and trust. Self-motivated, resilient, and proactive with a positive attitude. Organised, analytical, and detail-focused. Open to innovation, seeking improvements and committed to delivering the best advice. Additional Information Full-time, hybrid working: 3 days in the office, 2 days from home. Auto-enrolment pension scheme. 23 days holiday plus bank holidays. Cycle to work scheme. Employee assistance programme. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
The Firm Our client is a leading US-headquartered international law firm with a long-established global presence and a strong London office. Due to continued growth within the Business Development function, the firm is now seeking a Pitch Manager to join the Europe team. The Opportunity This is a key role within the Business Development and Client Development team, working closely with the Director of Business Development, Client Development and Engagement Managers, and Partners across all practice areas. The Pitch Manager will take ownership of the end-to-end pitch process, leading high-profile proposals and panel RFP submissions, and driving best practice across the Europe team. Key responsibilities include: Managing and taking ownership of the full pitch lifecycle across the Europe team Leading high-profile pitches and panel submissions across multiple practice groups Supporting Partners in developing best-in-class pitches and RFP responses to secure new business Developing tailored, client-focused proposals with compelling messaging and strategic positioning Maintaining and enhancing a high-quality pitches and proposals content library Tracking pitch and RFP activity, analysing win/loss data and pipeline trends, and reporting insights to the Director of Business Development Collaborating with the research team to gather market intelligence and strengthen proposal content Identifying and implementing process improvements to increase efficiency and maximise success rates Supporting additional strategic projects as required by the Director of Business Development Requirements Degree educated Minimum 3-4 years' experience in a similar pitch or business development role within a law firm or professional services environment Strong stakeholder management skills, with confidence advising at Partner level Advanced proficiency in MS Office Suite (Word, Excel and PowerPoint) Strong project management and organisational skills, with the ability to prioritise competing deadlines in a fast-paced environment Vacancy Highlights Competitive salary Hybrid working: The option to work from home on Fridays Incredible benefits For a confidential discussion regarding this Pitch Manager opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 19, 2026
Full time
The Firm Our client is a leading US-headquartered international law firm with a long-established global presence and a strong London office. Due to continued growth within the Business Development function, the firm is now seeking a Pitch Manager to join the Europe team. The Opportunity This is a key role within the Business Development and Client Development team, working closely with the Director of Business Development, Client Development and Engagement Managers, and Partners across all practice areas. The Pitch Manager will take ownership of the end-to-end pitch process, leading high-profile proposals and panel RFP submissions, and driving best practice across the Europe team. Key responsibilities include: Managing and taking ownership of the full pitch lifecycle across the Europe team Leading high-profile pitches and panel submissions across multiple practice groups Supporting Partners in developing best-in-class pitches and RFP responses to secure new business Developing tailored, client-focused proposals with compelling messaging and strategic positioning Maintaining and enhancing a high-quality pitches and proposals content library Tracking pitch and RFP activity, analysing win/loss data and pipeline trends, and reporting insights to the Director of Business Development Collaborating with the research team to gather market intelligence and strengthen proposal content Identifying and implementing process improvements to increase efficiency and maximise success rates Supporting additional strategic projects as required by the Director of Business Development Requirements Degree educated Minimum 3-4 years' experience in a similar pitch or business development role within a law firm or professional services environment Strong stakeholder management skills, with confidence advising at Partner level Advanced proficiency in MS Office Suite (Word, Excel and PowerPoint) Strong project management and organisational skills, with the ability to prioritise competing deadlines in a fast-paced environment Vacancy Highlights Competitive salary Hybrid working: The option to work from home on Fridays Incredible benefits For a confidential discussion regarding this Pitch Manager opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Talent Guardian is partnering with a growing, well-established marketing agency in Portsmouth to recruit an SEO & Marketing Specialist . This is a hands-on role for an experienced SEO professional who enjoys working across multiple clients and industries, delivering measurable digital results. You'll be responsible for planning and delivering SEO activity that improves visibility, traffic, and conversions, while also supporting digital content across websites, social channels, and email campaigns. Working closely with account managers and creatives, you'll translate client objectives into clear, practical digital strategies. This role suits someone who enjoys execution, ownership, and variety in an agency environment. Key Responsibilities Plan and implement on-page and technical SEO improvements across multiple client websites Conduct keyword research, SEO audits, and performance analysis Monitor and report on SEO performance using GA4, Search Console, and SEO tools Support content creation and optimisation for websites, social media, and email marketing Collaborate with internal teams to ensure SEO best practice is embedded across campaigns Manage multiple projects independently, meeting deadlines and client expectations About You Proven experience in SEO (agency experience advantageous) Strong understanding of SEO best practices, ranking factors, and search intent Confident using GA4, Google Search Console, and SEO tools such as SEMrush or similar Experience working with CMS platforms, particularly WordPress Strong attention to detail and ability to manage competing priorities Comfortable working in a fast-paced, collaborative environment What's on Offer Salary £35,000 depending on experience Flexible full-time or part-time options Work from home on Fridays Additional holiday allowance Company pension Free on-site parking Casual dress code and regular company events If you're a hands-on SEO professional looking for variety, ownership, and the chance to grow within a supportive agency environment, we'd love to hear from you.
Mar 18, 2026
Full time
Talent Guardian is partnering with a growing, well-established marketing agency in Portsmouth to recruit an SEO & Marketing Specialist . This is a hands-on role for an experienced SEO professional who enjoys working across multiple clients and industries, delivering measurable digital results. You'll be responsible for planning and delivering SEO activity that improves visibility, traffic, and conversions, while also supporting digital content across websites, social channels, and email campaigns. Working closely with account managers and creatives, you'll translate client objectives into clear, practical digital strategies. This role suits someone who enjoys execution, ownership, and variety in an agency environment. Key Responsibilities Plan and implement on-page and technical SEO improvements across multiple client websites Conduct keyword research, SEO audits, and performance analysis Monitor and report on SEO performance using GA4, Search Console, and SEO tools Support content creation and optimisation for websites, social media, and email marketing Collaborate with internal teams to ensure SEO best practice is embedded across campaigns Manage multiple projects independently, meeting deadlines and client expectations About You Proven experience in SEO (agency experience advantageous) Strong understanding of SEO best practices, ranking factors, and search intent Confident using GA4, Google Search Console, and SEO tools such as SEMrush or similar Experience working with CMS platforms, particularly WordPress Strong attention to detail and ability to manage competing priorities Comfortable working in a fast-paced, collaborative environment What's on Offer Salary £35,000 depending on experience Flexible full-time or part-time options Work from home on Fridays Additional holiday allowance Company pension Free on-site parking Casual dress code and regular company events If you're a hands-on SEO professional looking for variety, ownership, and the chance to grow within a supportive agency environment, we'd love to hear from you.
Resident Liaison Co-ordinator Department: Property & Assets Resident & Building Safety Reporting to: Building Safety Manager Salary: c.£31,500 plus £5,800 car allowance Location: Homeworking with travel to sites as required Contract: Permanent, full time We re looking for a Resident Liaison Co-ordinator to join our Resident & Building Safety team and play a vital role in ensuring residents feel informed, supported and safe while building safety and investment works are delivered in their homes. This is a customer-focused role, ideal for someone who thrives on building relationships, solving problems and making a real difference to customer experience. The Role As Resident Liaison Co-ordinator, you will be the bridge between residents, contractors and internal teams, ensuring works are delivered smoothly with minimal disruption and maximum transparency. You ll make sure residents understand what s happening, feel listened to, and are supported throughout the entire customer journey, from planning through to completion. You ll also play a key role in driving continuous improvement, using resident feedback and data to shape better ways of working and enhance satisfaction across the service. What You'll Be Doing Resident Engagement & Communication Act as a key point of contact for residents during building safety and investment works. Deliver clear, timely and accessible communication through letters, meetings and resident events. Ensure residents understand the impact, benefits and timelines of works in their homes. Arrange temporary replacement services or utilities and other mitigations where required. Contractor & Stakeholder Liaison Work closely with contractors customer care teams to ensure service delivery meets Anchor s values and standards. Monitor contractor performance in relation to customer care and satisfaction. Collaborate with Location Managers and Property & Assets colleagues to support effective engagement at programme and project level. Service Quality & Continuous Improvement Identify trends and patterns in resident feedback and satisfaction. Work with colleagues and contractors to implement service improvements. Support the collection, collation and interpretation of customer satisfaction data to embed learning and drive continuous improvement. Complaint Handling & Issue Resolution Ensure resident concerns and complaints are thoroughly investigated and responded to with empathy and professionalism. Act swiftly to resolve issues and maintain high levels of customer satisfaction. Site Presence & Assurance Undertake work-in-progress and post-completion resident visits to assure quality and customer experience. Support site meetings and maintain auditable records of resident engagement activity. What You ll Bring Skills & Knowledge Strong understanding of customer service delivery in a property or operational environment. Excellent organisational skills, with the ability to manage competing priorities across multiple locations. Confident problem-solver with a calm, pragmatic approach. Strong IT skills, including Microsoft Word, Excel and PowerPoint. Understanding of (or willingness to learn) the Building Safety Act and relevant legislation. Experience Experience in a front-line, customer-facing role. Experience presenting or communicating with groups of customers, colleagues or contractors. Proven ability to manage multiple customer demands while maintaining high service standards. Qualifications GCSE Maths and English (or equivalent). Customer Services NVQ Level 4 or above (or equivalent) desirable.
Mar 18, 2026
Full time
Resident Liaison Co-ordinator Department: Property & Assets Resident & Building Safety Reporting to: Building Safety Manager Salary: c.£31,500 plus £5,800 car allowance Location: Homeworking with travel to sites as required Contract: Permanent, full time We re looking for a Resident Liaison Co-ordinator to join our Resident & Building Safety team and play a vital role in ensuring residents feel informed, supported and safe while building safety and investment works are delivered in their homes. This is a customer-focused role, ideal for someone who thrives on building relationships, solving problems and making a real difference to customer experience. The Role As Resident Liaison Co-ordinator, you will be the bridge between residents, contractors and internal teams, ensuring works are delivered smoothly with minimal disruption and maximum transparency. You ll make sure residents understand what s happening, feel listened to, and are supported throughout the entire customer journey, from planning through to completion. You ll also play a key role in driving continuous improvement, using resident feedback and data to shape better ways of working and enhance satisfaction across the service. What You'll Be Doing Resident Engagement & Communication Act as a key point of contact for residents during building safety and investment works. Deliver clear, timely and accessible communication through letters, meetings and resident events. Ensure residents understand the impact, benefits and timelines of works in their homes. Arrange temporary replacement services or utilities and other mitigations where required. Contractor & Stakeholder Liaison Work closely with contractors customer care teams to ensure service delivery meets Anchor s values and standards. Monitor contractor performance in relation to customer care and satisfaction. Collaborate with Location Managers and Property & Assets colleagues to support effective engagement at programme and project level. Service Quality & Continuous Improvement Identify trends and patterns in resident feedback and satisfaction. Work with colleagues and contractors to implement service improvements. Support the collection, collation and interpretation of customer satisfaction data to embed learning and drive continuous improvement. Complaint Handling & Issue Resolution Ensure resident concerns and complaints are thoroughly investigated and responded to with empathy and professionalism. Act swiftly to resolve issues and maintain high levels of customer satisfaction. Site Presence & Assurance Undertake work-in-progress and post-completion resident visits to assure quality and customer experience. Support site meetings and maintain auditable records of resident engagement activity. What You ll Bring Skills & Knowledge Strong understanding of customer service delivery in a property or operational environment. Excellent organisational skills, with the ability to manage competing priorities across multiple locations. Confident problem-solver with a calm, pragmatic approach. Strong IT skills, including Microsoft Word, Excel and PowerPoint. Understanding of (or willingness to learn) the Building Safety Act and relevant legislation. Experience Experience in a front-line, customer-facing role. Experience presenting or communicating with groups of customers, colleagues or contractors. Proven ability to manage multiple customer demands while maintaining high service standards. Qualifications GCSE Maths and English (or equivalent). Customer Services NVQ Level 4 or above (or equivalent) desirable.
Are you ready to take on complex technical challenges, champion innovation, and help shape the future of our IT services? We re looking for a Technical Specialist who thrives in a fast paced environment, enjoys solving problems, and brings strong expertise across modern technologies. Salary - £47,046- £50,949 This/These post(s) attract allowances - Call Out / Standby, Market Factors Allowance Market Supplement - This role is currently eligible for a market supplement in addition to the basic salary to reflect determined market conditions. Eligibility for and value of Market factors are reviewed on an annual basis and are not contractual. It can be confirmed, therefore, that a market supplement at the rate of "£5,500 (£pro rata)" per annum will be payable. Hours per week - 37 Closing date - 25/03/2026, 23:55 Technical Specialist £52,546 £56,449 (including market factors uplift) This role sits within the Applications Delivery team and is key to driving continuous improvement and maintaining our policing applications portfolio. You ll work closely with Product Owners, Test Managers, Subject Matter Experts, Solution Architects, external suppliers, and stakeholders to deliver and support business critical services. What You ll Do: As our Technical Specialist, you will be the go to expert for high level technical support, development, and project delivery. You will: Lead on the design, analysis, development, and implementation of advanced technical solutions. Drive service improvements, proactive monitoring, maintenance, and issue resolution. Shape technical standards, strategy, and policy to ensure resilient, future ready services. Evaluate, recommend, and introduce new technologies, acting as a champion for innovation. Serve as Technical Lead on major projects to ensure strong architecture and seamless delivery. Provide expert consultancy, carry out root cause analysis, assess resource requirements, and support non functional needs. Stay ahead of technological advancements through continuous learning and hands on practice. What You ll Bring: You will be an excellent communicator with strong leadership, consultation, and negotiation skills. You will also bring: The ability to break down complex problems and deliver high quality, scalable solutions. Confidence working with third party suppliers and managing technical change end to end. Strong workload management, with the ability to plan effectively and deliver to agreed timescales. A commitment to continuous improvement and innovation. A solid understanding of standard ITIL processes. We re looking for experience in one or more of the areas below: Applications Experience supporting, maintaining, and enhancing enterprise applications. Ability to diagnose complex application issues, integrate with APIs or third party systems, and manage application lifecycle activities. Knowledge of application security, performance optimisation, upgrade planning, and vendor management. Experience working with policing, public sector, or other business critical applications is beneficial. Networks Knowledge of LAN/WAN, Wi Fi, data centre networking, SD WAN, telephony, unified comms, and network security. Expertise with firewalls, cloud networking, monitoring tools, and routing protocols. Ability to translate architectural designs into robust, real world network solutions. Infrastructure Experience with Microsoft 365 technologies including SCCM, Endpoint Manager, AD/ADFS, Azure AD, Identity Management, and Microsoft Information Protection. Skilled in technical analysis, planning, and troubleshooting. Database Hands on experience with Oracle or SQL Server, including backups (RMAN/log shipping), replication, and PL/SQL or T SQL development. Strong understanding of RDBMS principles, distributed architectures, storage, and failover processes. Nice to Have: A degree in Computer Science or similar discipline, or equivalent professional experience and certifications. Additional Information: Location: Police and Fire Headquarters, Portishead (hybrid working available; weekly office visits required). On-site amenities include free parking, a gym, and a coffee shop The role may require participation in an on-call rota (with appropriate allowances). Occasional travel within the force area is required. Applicants must have a five-year checkable UK residency history. The position offers a base salary of £47,046 £50,949, plus a market supplement of £5,500 per annum (pro rata), subject to annual review. In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to: If you re passionate about technology, eager to influence organisational capability, and ready to lead at a technical level we d love to hear from you. About us Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Blended Working/ Hybrid Working Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
Mar 18, 2026
Full time
Are you ready to take on complex technical challenges, champion innovation, and help shape the future of our IT services? We re looking for a Technical Specialist who thrives in a fast paced environment, enjoys solving problems, and brings strong expertise across modern technologies. Salary - £47,046- £50,949 This/These post(s) attract allowances - Call Out / Standby, Market Factors Allowance Market Supplement - This role is currently eligible for a market supplement in addition to the basic salary to reflect determined market conditions. Eligibility for and value of Market factors are reviewed on an annual basis and are not contractual. It can be confirmed, therefore, that a market supplement at the rate of "£5,500 (£pro rata)" per annum will be payable. Hours per week - 37 Closing date - 25/03/2026, 23:55 Technical Specialist £52,546 £56,449 (including market factors uplift) This role sits within the Applications Delivery team and is key to driving continuous improvement and maintaining our policing applications portfolio. You ll work closely with Product Owners, Test Managers, Subject Matter Experts, Solution Architects, external suppliers, and stakeholders to deliver and support business critical services. What You ll Do: As our Technical Specialist, you will be the go to expert for high level technical support, development, and project delivery. You will: Lead on the design, analysis, development, and implementation of advanced technical solutions. Drive service improvements, proactive monitoring, maintenance, and issue resolution. Shape technical standards, strategy, and policy to ensure resilient, future ready services. Evaluate, recommend, and introduce new technologies, acting as a champion for innovation. Serve as Technical Lead on major projects to ensure strong architecture and seamless delivery. Provide expert consultancy, carry out root cause analysis, assess resource requirements, and support non functional needs. Stay ahead of technological advancements through continuous learning and hands on practice. What You ll Bring: You will be an excellent communicator with strong leadership, consultation, and negotiation skills. You will also bring: The ability to break down complex problems and deliver high quality, scalable solutions. Confidence working with third party suppliers and managing technical change end to end. Strong workload management, with the ability to plan effectively and deliver to agreed timescales. A commitment to continuous improvement and innovation. A solid understanding of standard ITIL processes. We re looking for experience in one or more of the areas below: Applications Experience supporting, maintaining, and enhancing enterprise applications. Ability to diagnose complex application issues, integrate with APIs or third party systems, and manage application lifecycle activities. Knowledge of application security, performance optimisation, upgrade planning, and vendor management. Experience working with policing, public sector, or other business critical applications is beneficial. Networks Knowledge of LAN/WAN, Wi Fi, data centre networking, SD WAN, telephony, unified comms, and network security. Expertise with firewalls, cloud networking, monitoring tools, and routing protocols. Ability to translate architectural designs into robust, real world network solutions. Infrastructure Experience with Microsoft 365 technologies including SCCM, Endpoint Manager, AD/ADFS, Azure AD, Identity Management, and Microsoft Information Protection. Skilled in technical analysis, planning, and troubleshooting. Database Hands on experience with Oracle or SQL Server, including backups (RMAN/log shipping), replication, and PL/SQL or T SQL development. Strong understanding of RDBMS principles, distributed architectures, storage, and failover processes. Nice to Have: A degree in Computer Science or similar discipline, or equivalent professional experience and certifications. Additional Information: Location: Police and Fire Headquarters, Portishead (hybrid working available; weekly office visits required). On-site amenities include free parking, a gym, and a coffee shop The role may require participation in an on-call rota (with appropriate allowances). Occasional travel within the force area is required. Applicants must have a five-year checkable UK residency history. The position offers a base salary of £47,046 £50,949, plus a market supplement of £5,500 per annum (pro rata), subject to annual review. In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to: If you re passionate about technology, eager to influence organisational capability, and ready to lead at a technical level we d love to hear from you. About us Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Blended Working/ Hybrid Working Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
Premier League Stadium Fund Technical Manager £40,000 - £48,000 per annum (dependent on relevant experience and skills) The role will be home-based, but geographically will be required to cover clubs and leagues. Regular travel to clubs' stadiums will be required, as well as occasional travel to our office at Wembley Stadium in London. We currently have a vacancy for a qualified construction project manager to join the Premier League Stadium Fund as a Technical Manager to support the Stadium Accreditation Programme and to lead on the technical/construction aspects of Premier League Stadium Fund grant projects. About the Premier League Stadium Fund The Premier League Stadium Fund, fully funded by the Premier League and administered by the Football Foundation, provides capital grants to improve stadium facilities for players, supporters, and officials. It supports clubs across the football pyramid, including those in the National League System (Steps 1-6), Women's Football Pyramid (Tiers 1-4), and clubs promoted to the English Football League. The fund covers ground-grading requirements and includes a Club Development Fund to help clubs grow and improve sustainability. About the Football Foundation Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves. As the biggest sport charity in the country, we're a unique partnership between key football partners with a shared goal - ensuring every community in England has a great place to play. The role Working as part of a team of Technical Managers, you will support our Stadium Accreditation Programme and will lead on the technical/construction aspects of Premier League Stadium Fund grant projects. You will support the Stadium Accreditation Programme by helping establish new ways of working following the initial assessment of approximately 1,000 stadiums across England and Wales. You will have responsibility for a set of leagues and clubs across the Midlands and the East of England and you will work with them to ensure their compliance while also delivering against the objectives outlined within the new Premier League Stadium Fund Facilities Strategy. You will be responsible for the scrutiny of the technical/construction aspects of Premier League Stadium Fund grant applications and ensuring the successful completion of new and improved stadium facilities. As part of this process, you will provide professional advice and guidance to applicants to assist with the development of capital projects, within the National League System (NLS) and Women's Football Pyramid (WFP). You'll support clubs in addressing Stadium Accreditation findings, assess their grant applications, and oversee funded projects to ensure construction is completed on time and to plan. What are we looking for? You'll need a construction-related degree or professional qualification (for example RICS, CIOB, RIBA or equivalent), or the equivalent experience in a construction management or technical role. You'll have expertise in construction processes, and experience of delivering facilities from inception to completion. Experience in sports facility construction is desirable but not essential. You'll need excellent people skills, with the ability to engage stakeholders at all levels and handle challenging situations confidently. Strong organisation, attention to detail, and sound decision-making are essential. You should also be adaptable and open to new technologies to help drive ongoing improvements in the Premier League Stadium Fund and Stadium Accreditation programme. For more details about the role and full person specification, please download the recruitment pack. What can we offer you? The salary band for this role is £40,000 - £48,000 per annum, dependent on relevant skills and experience. You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us. The closing date for applications is 12:00 on Monday 23 March 2026. Initial interviews are expected to take place w/c 30 March 2026.
Mar 18, 2026
Full time
Premier League Stadium Fund Technical Manager £40,000 - £48,000 per annum (dependent on relevant experience and skills) The role will be home-based, but geographically will be required to cover clubs and leagues. Regular travel to clubs' stadiums will be required, as well as occasional travel to our office at Wembley Stadium in London. We currently have a vacancy for a qualified construction project manager to join the Premier League Stadium Fund as a Technical Manager to support the Stadium Accreditation Programme and to lead on the technical/construction aspects of Premier League Stadium Fund grant projects. About the Premier League Stadium Fund The Premier League Stadium Fund, fully funded by the Premier League and administered by the Football Foundation, provides capital grants to improve stadium facilities for players, supporters, and officials. It supports clubs across the football pyramid, including those in the National League System (Steps 1-6), Women's Football Pyramid (Tiers 1-4), and clubs promoted to the English Football League. The fund covers ground-grading requirements and includes a Club Development Fund to help clubs grow and improve sustainability. About the Football Foundation Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves. As the biggest sport charity in the country, we're a unique partnership between key football partners with a shared goal - ensuring every community in England has a great place to play. The role Working as part of a team of Technical Managers, you will support our Stadium Accreditation Programme and will lead on the technical/construction aspects of Premier League Stadium Fund grant projects. You will support the Stadium Accreditation Programme by helping establish new ways of working following the initial assessment of approximately 1,000 stadiums across England and Wales. You will have responsibility for a set of leagues and clubs across the Midlands and the East of England and you will work with them to ensure their compliance while also delivering against the objectives outlined within the new Premier League Stadium Fund Facilities Strategy. You will be responsible for the scrutiny of the technical/construction aspects of Premier League Stadium Fund grant applications and ensuring the successful completion of new and improved stadium facilities. As part of this process, you will provide professional advice and guidance to applicants to assist with the development of capital projects, within the National League System (NLS) and Women's Football Pyramid (WFP). You'll support clubs in addressing Stadium Accreditation findings, assess their grant applications, and oversee funded projects to ensure construction is completed on time and to plan. What are we looking for? You'll need a construction-related degree or professional qualification (for example RICS, CIOB, RIBA or equivalent), or the equivalent experience in a construction management or technical role. You'll have expertise in construction processes, and experience of delivering facilities from inception to completion. Experience in sports facility construction is desirable but not essential. You'll need excellent people skills, with the ability to engage stakeholders at all levels and handle challenging situations confidently. Strong organisation, attention to detail, and sound decision-making are essential. You should also be adaptable and open to new technologies to help drive ongoing improvements in the Premier League Stadium Fund and Stadium Accreditation programme. For more details about the role and full person specification, please download the recruitment pack. What can we offer you? The salary band for this role is £40,000 - £48,000 per annum, dependent on relevant skills and experience. You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us. The closing date for applications is 12:00 on Monday 23 March 2026. Initial interviews are expected to take place w/c 30 March 2026.
Get Staffed Online Recruitment Limited
Brighton, Sussex
People Operations and Office Manager £35,000 £40,000 per annum Brighton Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. About the Role Our client is looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of their People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our client s culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how they work by contributing to policy updates and process improvements. Stay on top of the details manage our client s HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. Our client is committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is ideal for you.
Mar 18, 2026
Full time
People Operations and Office Manager £35,000 £40,000 per annum Brighton Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. About the Role Our client is looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of their People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our client s culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how they work by contributing to policy updates and process improvements. Stay on top of the details manage our client s HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. Our client is committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is ideal for you.
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Mar 17, 2026
Full time
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Mar 17, 2026
Full time
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Regeneration Project Manager Location - Chesterfield - May be flexible to work from home 1 - 2 times per week Permanent role - 37.5 hours per week - Monday-Friday Salary - 39,176.20 and rising through increments to 42,096.18 Sellick Partnership Ltd are working alongside a well-established housing association to assist them with the recruitment of a Regeneration Project Manager on a permanent basis. Key Accountability We are seeking a proactive professional to support the successful delivery of our Decarbonisation-funded schemes and new build developments. The role will focus on effective project and contract management, ensuring works are delivered on time, within budget, and to the highest standards. You will play a key role in ensuring compliance with specifications, statutory regulations, and health & safety requirements, while maintaining excellent customer service and strong communication with contractors, stakeholders, and residents. Main Duties and Responsibilities Support the Contracts Manager with project setup and mobilisation where required. Participate in customer consultation events, engaging with residents prior to works commencing to explain the scope and benefits of planned improvements. Provide site-specific information on hazards and risks to support the Principal Contractor in developing the Construction Phase Plan. Take a hands-on approach to contract management on site, ensuring works comply with specifications, inspections, and relevant legislation. Identify and report any issues or risks to the Contracts Manager, helping to ensure smooth project delivery. Carry out pre-inspections before works begin, including whole-house surveys with appointed contractors to assess risks and project requirements. Undertake regular site inspections at key stages of works to monitor progress, quality, and compliance. Skills and experience required Demonstrable knowledge of the building maintenance sector, including experience in inspecting residential properties and identifying appropriate solutions to maintenance issues. A minimum of three years' relevant experience working within domestic building maintenance. At least three years' experience in contract supervision within the construction or building maintenance industry. A sound understanding of current legislation, statutory requirements, and industry standards relating to building inspection and maintenance works. Ability to prepare and interpret specifications and develop schedules of work, utilising appropriate systems and processes. If you feel like you are well-suited to the role and would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 17, 2026
Full time
Regeneration Project Manager Location - Chesterfield - May be flexible to work from home 1 - 2 times per week Permanent role - 37.5 hours per week - Monday-Friday Salary - 39,176.20 and rising through increments to 42,096.18 Sellick Partnership Ltd are working alongside a well-established housing association to assist them with the recruitment of a Regeneration Project Manager on a permanent basis. Key Accountability We are seeking a proactive professional to support the successful delivery of our Decarbonisation-funded schemes and new build developments. The role will focus on effective project and contract management, ensuring works are delivered on time, within budget, and to the highest standards. You will play a key role in ensuring compliance with specifications, statutory regulations, and health & safety requirements, while maintaining excellent customer service and strong communication with contractors, stakeholders, and residents. Main Duties and Responsibilities Support the Contracts Manager with project setup and mobilisation where required. Participate in customer consultation events, engaging with residents prior to works commencing to explain the scope and benefits of planned improvements. Provide site-specific information on hazards and risks to support the Principal Contractor in developing the Construction Phase Plan. Take a hands-on approach to contract management on site, ensuring works comply with specifications, inspections, and relevant legislation. Identify and report any issues or risks to the Contracts Manager, helping to ensure smooth project delivery. Carry out pre-inspections before works begin, including whole-house surveys with appointed contractors to assess risks and project requirements. Undertake regular site inspections at key stages of works to monitor progress, quality, and compliance. Skills and experience required Demonstrable knowledge of the building maintenance sector, including experience in inspecting residential properties and identifying appropriate solutions to maintenance issues. A minimum of three years' relevant experience working within domestic building maintenance. At least three years' experience in contract supervision within the construction or building maintenance industry. A sound understanding of current legislation, statutory requirements, and industry standards relating to building inspection and maintenance works. Ability to prepare and interpret specifications and develop schedules of work, utilising appropriate systems and processes. If you feel like you are well-suited to the role and would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Engineering Project Manager to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: Take projects from strategic concept through design, build, commissioning, and operational handover - delivering on time, on budget, and to world-class standards. Own our automation agenda, identifying opportunities for greater efficiency, system optimisation, robotics, and process control improvements, driving next generation capacity and efficiency. Be hands-on with our partner contractors, owning the management oversight of contractor activities on-site and in our bakeries, ensuring they're delivered to a safe, high standard. Facilitate strong cross-functional working across our internal teams to support the delivery of our engineering growth agenda from Technical, Health & Safety, Operations and wider teams. Manage design, installation, construction, and commissioning of new production environments and automated equipment. Drive detailed project plans, risk management, procurement, and contractor governance. Ensure compliance with food manufacturing standards, legislative requirements, and health & safety regulations (including CDM). Manage purchasing for CAPEX and automation equipment and services, by leading the review of options and bringing forward a recommendation for approval. Lead external engineering partners, OEMs, and integrators, ensuring commercial, technical and health & safety excellence. Drive supplier evaluation, contract negotiation, and lifecycle support agreements. Review throughput optimisation in existing manufacturing lines, ensuring bottleneck removal, line balancing, and performance improvement. Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation). Deep knowledge of food manufacturing equipment & automation - ideally bakery - including robotics, PLCs, controls, MES, SCADA, and line balancing. Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance. Our team tells us you will be a great addition if you have: Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation). Deep knowledge of food manufacturing equipment & automation - ideally bakery - including robotics, PLCs, controls, MES, SCADA, and line balancing. Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance. A do-er mindset - hands on, disciplined, organised, and detail orientated. Strong commercial and vendor management capability. Proven track record in working within BRC accredited production environments. Confident communicator able to engage effectively at all levels. Engineering degree or equivalent technical qualification preferred What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday + bank holidays Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.
Mar 16, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Engineering Project Manager to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: Take projects from strategic concept through design, build, commissioning, and operational handover - delivering on time, on budget, and to world-class standards. Own our automation agenda, identifying opportunities for greater efficiency, system optimisation, robotics, and process control improvements, driving next generation capacity and efficiency. Be hands-on with our partner contractors, owning the management oversight of contractor activities on-site and in our bakeries, ensuring they're delivered to a safe, high standard. Facilitate strong cross-functional working across our internal teams to support the delivery of our engineering growth agenda from Technical, Health & Safety, Operations and wider teams. Manage design, installation, construction, and commissioning of new production environments and automated equipment. Drive detailed project plans, risk management, procurement, and contractor governance. Ensure compliance with food manufacturing standards, legislative requirements, and health & safety regulations (including CDM). Manage purchasing for CAPEX and automation equipment and services, by leading the review of options and bringing forward a recommendation for approval. Lead external engineering partners, OEMs, and integrators, ensuring commercial, technical and health & safety excellence. Drive supplier evaluation, contract negotiation, and lifecycle support agreements. Review throughput optimisation in existing manufacturing lines, ensuring bottleneck removal, line balancing, and performance improvement. Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation). Deep knowledge of food manufacturing equipment & automation - ideally bakery - including robotics, PLCs, controls, MES, SCADA, and line balancing. Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance. Our team tells us you will be a great addition if you have: Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation). Deep knowledge of food manufacturing equipment & automation - ideally bakery - including robotics, PLCs, controls, MES, SCADA, and line balancing. Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance. A do-er mindset - hands on, disciplined, organised, and detail orientated. Strong commercial and vendor management capability. Proven track record in working within BRC accredited production environments. Confident communicator able to engage effectively at all levels. Engineering degree or equivalent technical qualification preferred What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday + bank holidays Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.
The HRIS Manager will oversee the development, optimisation, and maintenance of HR systems to ensure they effectively support business processes and strategic goals. This role is ideal for a professional with expertise in HR technology within the professional services industry. Client Details This role is with a well-established organisation in the professional services industry. Known for its commitment to operational excellence, the company is a medium-sized enterprise with an emphasis on delivering high-quality services to its clients. Description Manage and optimise HR systems (Oracle) to enhance user experience and operational efficiency. Collaborate with HR and IT teams to identify system improvements and implement solutions. Ensure HR systems comply with data protection regulations and best practices. Manage a Team of 5+ Oversee system upgrades, testing, and deployment while minimising disruption to operations. Provide technical support and training to HR staff on system functionality and usage. Generate reports and analytics to support strategic decision-making within the HR department. Coordinate with external vendors and stakeholders to maintain service quality. Monitor system performance and troubleshoot issues promptly. Profile A successful HR Systems Manager should have: A strong background in HR technology and systems management within the professional services industry. Be an SME in Oracle Dayforce Proficiency in implementing, maintaining, and enhancing HRIS platforms. Knowledge of data protection regulations and compliance requirements. Excellent problem-solving skills and attention to detail. Experience in managing vendor relationships and system upgrades. Job Offer A competitive salary ranging from c 85,000 to 95,000 per annum (flex for the right person) Comprehensive benefits package (details to be confirmed). 3 days a week in central Birmingham, 2 from home. A permanent role within the professional services industry. Opportunities to work on innovative HR technology projects. A collaborative and supportive workplace culture. If you are ready to take the next step in your career as an HR Systems Manager, apply today to join this exciting opportunity!
Mar 16, 2026
Full time
The HRIS Manager will oversee the development, optimisation, and maintenance of HR systems to ensure they effectively support business processes and strategic goals. This role is ideal for a professional with expertise in HR technology within the professional services industry. Client Details This role is with a well-established organisation in the professional services industry. Known for its commitment to operational excellence, the company is a medium-sized enterprise with an emphasis on delivering high-quality services to its clients. Description Manage and optimise HR systems (Oracle) to enhance user experience and operational efficiency. Collaborate with HR and IT teams to identify system improvements and implement solutions. Ensure HR systems comply with data protection regulations and best practices. Manage a Team of 5+ Oversee system upgrades, testing, and deployment while minimising disruption to operations. Provide technical support and training to HR staff on system functionality and usage. Generate reports and analytics to support strategic decision-making within the HR department. Coordinate with external vendors and stakeholders to maintain service quality. Monitor system performance and troubleshoot issues promptly. Profile A successful HR Systems Manager should have: A strong background in HR technology and systems management within the professional services industry. Be an SME in Oracle Dayforce Proficiency in implementing, maintaining, and enhancing HRIS platforms. Knowledge of data protection regulations and compliance requirements. Excellent problem-solving skills and attention to detail. Experience in managing vendor relationships and system upgrades. Job Offer A competitive salary ranging from c 85,000 to 95,000 per annum (flex for the right person) Comprehensive benefits package (details to be confirmed). 3 days a week in central Birmingham, 2 from home. A permanent role within the professional services industry. Opportunities to work on innovative HR technology projects. A collaborative and supportive workplace culture. If you are ready to take the next step in your career as an HR Systems Manager, apply today to join this exciting opportunity!
We're working exclusively with an established, global home interiors organisation currently seeking an an Assistant Supply Chain/Procurement Manager to join their Supply Chain & Operations team. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Assistant Supply Chain/Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Mar 16, 2026
Full time
We're working exclusively with an established, global home interiors organisation currently seeking an an Assistant Supply Chain/Procurement Manager to join their Supply Chain & Operations team. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Assistant Supply Chain/Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Location: Belfast Workplace: Hybrid The opportunity: The Senior Technical Specialist, BDMC Solutions will oversee and optimize the Firm's digital platforms, including websites, content management systems (CMS), and other Business Development & Marketing Communications (BDMC) technologies to ensure the seamless delivery of digital experiences that support business development, client engagement, client listening tools, proposal systems, and event technology solutions. The role holder will act as a strategic link between customer needs, operational requirements, and technology capabilities to enable high quality, user focused digital services across the Firm. Working at Baker McKenzie: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Responsibilities: Administer and maintain main websites and Type II sites to ensure uptime, performance, security, and compliance with legal industry standards Manage content management system (CMS) platforms such as Sitecore, Optimizely, WordPress, including content updates, plugin and module management, taxonomy, user roles and permissions, and workflow management Collaborate with Business Development, Marketing and Communications (BDMC) teams and vendors to implement design and functionality enhancements aligned with Firm branding and strategy Ensure digital platforms comply with data privacy regulations, accessibility standards, and brand guidelines; maintain appropriate website hygiene Lead and manage technical implementation of BDMC initiatives, including landing pages, campaign integrations, and digital assets Coordinate with internal stakeholders and external vendors to deliver projects on time and within scope; liaise with the Global Security (GSEC) team for security reviews and mitigations Document processes, workflows, and system configurations Partner closely with internal Information Security, GRC, and Security Engineering teams to monitor system security posture, review risk assessment findings, and track remediation progress for assigned platforms and applications Coordinate with third party vendors to communicate identified security risks, obtain remediation plans and evidence, and actively follow up to ensure issues are resolved within agreed timelines Maintain ongoing oversight of vendor risk remediation items, including tracking commitments, target dates, and validation of corrective actions through appropriate documentation and testing Proactively escalate delayed or high risk findings to internal security stakeholders and business owners, ensuring risks are addressed or formally accepted at the appropriate governance level Prepare, submit, and manage risk acceptance requests when remediation is not immediately feasible, ensuring proper justification, approvals, and alignment with organizational risk management frameworks Support periodic reviews, audits, and reassessments by ensuring system and vendor security documentation remains current, accurate, and readily available for internal or external review Translate business objectives for the technical design and architecture of the required solutions Support integration of BDMC platforms with Baker Client Intelligence (Baker CI), email marketing tools, analytics platforms, and other enterprise systems Troubleshoot and resolve technical issues across BDMC tools and platforms, escalating to vendors or Technology teams as needed Ensure interoperability between BDMC systems and Firm wide platforms, including human resources information systems (HRIS), finance systems, and document management systems Evaluate and recommend new technologies to enhance BDMC capabilities Maintain version control, backups, and disaster recovery protocols Manage the demand process for Technology approval and resourcing of BDMC initiatives; ensure cross functional stakeholders are informed and inter dependencies identified and coordinated Manage projects and teams within budget and timelines; review and develop business cases, project estimates, and project plans per Technology Project Management Office (PMO) processes; prepare and deliver professional communications to various levels of the Firm to share project objectives, status, risks, and progress against expected outcomes Oversee financial management of the portfolio, including ownership of the annual budget and ongoing cost analysis Deliver effective portfolio and product management, including demonstrable progress on solution rationalization Establish a shopfront and implement supporting training and communication initiatives to increase awareness and usage of available solutions Implement and maintain effective system governance, compliance, and business continuity procedures for managed products Ensure compliance with the Firm's Information Security Management System (ISMS) policies and all Technology processes related to portfolio management Develop and enhance relationships with Business and Legal Professionals, actively managing expectations and monitoring satisfaction levels Act as an escalation point for business challenges from a delivery or relationship perspective Identify and assess the benefits and potential of emerging data technologies Act as First Responder to escalated incidents requiring deeper functional or technical analysis Investigate root causes of system issues raised by business professionals, providing clear, comprehensive diagnostics aimed at finding permanent resolution Ensure timely planning for any submission of Request for Change (RFC) to the Technical Change Management Team complying with the Firm's ITSM process Conduct security assessments with the Security, including completing security forms for solution onboarding or recertification, and mitigating identified risks in a timely manner Assist in testing new system features end-to-end, developing testing plans, document findings, and provide recommendations for product and process improvements Skills and Experience: A bachelor's degree in Computer Science, Information Systems, Digital Marketing, or a related field Extensive experience managing websites and content management system (CMS) platforms Experience in HTML, CSS, JavaScript, and CMS administration Experience with using web analytics tools such as Google Analytics, Tag Manager Strong problem solving and communication skills Strong experience leading successful product implementations and ongoing enhancements Experience in a legal services environment is desirable Experience with using marketing automation platforms e.g., Marketo, and pitch solution tools e.g.,Qorus Breeze Experience supporting client feedback programs and event technology solutions Hands-on experience with windows systems, M365 suite, and familiarity with SQL Enterprise Manager and Query Analyzer is preferred Practical experience working with cloud platforms (Azure preferred), including a basic understanding of identity management and networking concepts Familiar with search engine optimization (SEO) best practices and accessibility standards Web Content Accessibility Guidelines (WCAG) Strong awareness of and interest in technology trends relevant for the relevant portfolio Demonstrated leadership and communication abilities, with a track record of building trust and respect at all levels of the Firm Excellent written and spoken English communication skills Can demonstrate flexibility and willingness to work outside standard hours, including shift work, participation in a light on-call rotation as needed, and occasional weekend work to ensure successful project delivery or system maintenance as necessary A high sense of urgency, initiative, and sense of responsibility Very adaptable, highly organized, and attentive to details and accuracy
Mar 14, 2026
Full time
Location: Belfast Workplace: Hybrid The opportunity: The Senior Technical Specialist, BDMC Solutions will oversee and optimize the Firm's digital platforms, including websites, content management systems (CMS), and other Business Development & Marketing Communications (BDMC) technologies to ensure the seamless delivery of digital experiences that support business development, client engagement, client listening tools, proposal systems, and event technology solutions. The role holder will act as a strategic link between customer needs, operational requirements, and technology capabilities to enable high quality, user focused digital services across the Firm. Working at Baker McKenzie: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Responsibilities: Administer and maintain main websites and Type II sites to ensure uptime, performance, security, and compliance with legal industry standards Manage content management system (CMS) platforms such as Sitecore, Optimizely, WordPress, including content updates, plugin and module management, taxonomy, user roles and permissions, and workflow management Collaborate with Business Development, Marketing and Communications (BDMC) teams and vendors to implement design and functionality enhancements aligned with Firm branding and strategy Ensure digital platforms comply with data privacy regulations, accessibility standards, and brand guidelines; maintain appropriate website hygiene Lead and manage technical implementation of BDMC initiatives, including landing pages, campaign integrations, and digital assets Coordinate with internal stakeholders and external vendors to deliver projects on time and within scope; liaise with the Global Security (GSEC) team for security reviews and mitigations Document processes, workflows, and system configurations Partner closely with internal Information Security, GRC, and Security Engineering teams to monitor system security posture, review risk assessment findings, and track remediation progress for assigned platforms and applications Coordinate with third party vendors to communicate identified security risks, obtain remediation plans and evidence, and actively follow up to ensure issues are resolved within agreed timelines Maintain ongoing oversight of vendor risk remediation items, including tracking commitments, target dates, and validation of corrective actions through appropriate documentation and testing Proactively escalate delayed or high risk findings to internal security stakeholders and business owners, ensuring risks are addressed or formally accepted at the appropriate governance level Prepare, submit, and manage risk acceptance requests when remediation is not immediately feasible, ensuring proper justification, approvals, and alignment with organizational risk management frameworks Support periodic reviews, audits, and reassessments by ensuring system and vendor security documentation remains current, accurate, and readily available for internal or external review Translate business objectives for the technical design and architecture of the required solutions Support integration of BDMC platforms with Baker Client Intelligence (Baker CI), email marketing tools, analytics platforms, and other enterprise systems Troubleshoot and resolve technical issues across BDMC tools and platforms, escalating to vendors or Technology teams as needed Ensure interoperability between BDMC systems and Firm wide platforms, including human resources information systems (HRIS), finance systems, and document management systems Evaluate and recommend new technologies to enhance BDMC capabilities Maintain version control, backups, and disaster recovery protocols Manage the demand process for Technology approval and resourcing of BDMC initiatives; ensure cross functional stakeholders are informed and inter dependencies identified and coordinated Manage projects and teams within budget and timelines; review and develop business cases, project estimates, and project plans per Technology Project Management Office (PMO) processes; prepare and deliver professional communications to various levels of the Firm to share project objectives, status, risks, and progress against expected outcomes Oversee financial management of the portfolio, including ownership of the annual budget and ongoing cost analysis Deliver effective portfolio and product management, including demonstrable progress on solution rationalization Establish a shopfront and implement supporting training and communication initiatives to increase awareness and usage of available solutions Implement and maintain effective system governance, compliance, and business continuity procedures for managed products Ensure compliance with the Firm's Information Security Management System (ISMS) policies and all Technology processes related to portfolio management Develop and enhance relationships with Business and Legal Professionals, actively managing expectations and monitoring satisfaction levels Act as an escalation point for business challenges from a delivery or relationship perspective Identify and assess the benefits and potential of emerging data technologies Act as First Responder to escalated incidents requiring deeper functional or technical analysis Investigate root causes of system issues raised by business professionals, providing clear, comprehensive diagnostics aimed at finding permanent resolution Ensure timely planning for any submission of Request for Change (RFC) to the Technical Change Management Team complying with the Firm's ITSM process Conduct security assessments with the Security, including completing security forms for solution onboarding or recertification, and mitigating identified risks in a timely manner Assist in testing new system features end-to-end, developing testing plans, document findings, and provide recommendations for product and process improvements Skills and Experience: A bachelor's degree in Computer Science, Information Systems, Digital Marketing, or a related field Extensive experience managing websites and content management system (CMS) platforms Experience in HTML, CSS, JavaScript, and CMS administration Experience with using web analytics tools such as Google Analytics, Tag Manager Strong problem solving and communication skills Strong experience leading successful product implementations and ongoing enhancements Experience in a legal services environment is desirable Experience with using marketing automation platforms e.g., Marketo, and pitch solution tools e.g.,Qorus Breeze Experience supporting client feedback programs and event technology solutions Hands-on experience with windows systems, M365 suite, and familiarity with SQL Enterprise Manager and Query Analyzer is preferred Practical experience working with cloud platforms (Azure preferred), including a basic understanding of identity management and networking concepts Familiar with search engine optimization (SEO) best practices and accessibility standards Web Content Accessibility Guidelines (WCAG) Strong awareness of and interest in technology trends relevant for the relevant portfolio Demonstrated leadership and communication abilities, with a track record of building trust and respect at all levels of the Firm Excellent written and spoken English communication skills Can demonstrate flexibility and willingness to work outside standard hours, including shift work, participation in a light on-call rotation as needed, and occasional weekend work to ensure successful project delivery or system maintenance as necessary A high sense of urgency, initiative, and sense of responsibility Very adaptable, highly organized, and attentive to details and accuracy
Location: Belfast Workplace: Hybrid The opportunity: The Technical Specialist, BDMC Solutions will manage, optimize, and support the Firm's Business Development & Marketing Communications (BDMC) technology stack to enable efficient and effective marketing, client development, and business growth initiatives. The role holder will administer, enhance, and integrate platforms that support marketing automation, event management, client listening, digital publishing, and proposal development. The individual will act as a strategic link between customer needs, operational requirements, and technology capabilities. Working at Baker McKenzie: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Responsibilities: Administer and support Business Development & Marketing Communications (BDMC) platforms, including: EventsAir for event registration and logistics Pigeonhole Live for interactive audience engagement Qorus Breeze for proposal automation and content management Marketo for marketing automation and campaign execution Ceros and Adobe Creative Suite for digital publishing and design Mobile applications used for client engagement and internal communications Ensure platforms are configured to meet business needs and integrated with Baker Client Intelligence (CI), websites, and analytics tools Manage client feedback platforms and survey tools Support the creation and deployment of interactive content using Ceros and Adobe Creative Suite Ensure content is optimized for digital channels, search engine optimization (SEO), and accessibility Collaborate with BDMC business teams and vendors to implement design and functionality enhancements aligned with Firm branding and strategy Ensure digital platforms comply with data privacy regulations, accessibility standards, and the Firm's brand guidelines Lead and manage technical implementation of BDMC initiatives and liaise with the Global Security (GSEC) team for security reviews and mitigations Coordinate with internal stakeholders and external vendors to deliver projects on time and within scope Document processes, workflows, and system configurations Translate business objectives into technical design and architecture requirements Support integration of BDMC platforms with Baker CI, email marketing tools, analytics platforms, and other enterprise systems Troubleshoot and resolve technical issues across BDMC tools and platforms, escalating to vendors or Technology teams when required Evaluate and recommend new technologies to enhance BDMC capabilities Maintain version control, backups, and disaster recovery protocols Partner closely with internal Information Security, GRC, and Security Engineering teams to monitor system security posture, review risk assessment findings, and track remediation progress for assigned platforms and applications Coordinate with third party vendors to communicate identified security risks, obtain remediation plans and evidence, and actively follow up to ensure issues are resolved within agreed timelines Maintain ongoing oversight of vendor risk remediation items, including tracking commitments, target dates, and validation of corrective actions through appropriate documentation and testing Proactively escalate delayed or high risk findings to internal security stakeholders and business owners, ensuring risks are addressed or formally accepted at the appropriate governance level Prepare, submit, and manage risk acceptance requests when remediation is not immediately feasible, ensuring proper justification, approvals, and alignment with organizational risk management frameworks Support periodic reviews, audits, and reassessments by ensuring system and vendor security documentation remains current, accurate, and readily available for internal or external review Manage the demand process for Technology approval and resourcing for BDMC initiatives; ensure cross functional stakeholders are informed, and interdependencies are identified and coordinated Manage projects and teams within budget and timelines; review and develop business cases, project estimates, and plans for new system initiatives in line with Technology Project Management Office (PMO) processes; prepare and deliver communications to stakeholders regarding project objectives, status, risks, and outcomes Oversee financial management of the portfolio, including ownership of the annual budget and ongoing cost analysis Ensure effective portfolio and product management, including demonstrable progress on solution rationalization Establish a shopfront and supporting training and communication initiatives to increase awareness and usage of available solutions Implement and maintain system governance, compliance, and business continuity procedures for managed products Ensure compliance with the Firm's Information Security Management System (ISMS) policies and all Technology processes related to portfolio management Develop and enhance relationships with Business and Legal Professionals, actively managing expectations and monitoring satisfaction levels Act as an escalation point for business challenges related to delivery or stakeholder relationships Identify and understand the benefits and potential of emerging data technologies Act as First Responder to escalated incidents requiring deeper functional or technical analysis Investigate root causes of system issues raised by business professionals, providing clear, comprehensive diagnostics aimed at finding permanent resolution Ensure timely planning for any submission of Request for Change (RFC) to the Technical Change Management Team complying with the Firm's ITSM process Collaborate with the Security Team during security assessments, including completing security forms for solution onboarding or recertification Assist in testing new system features end-to-end, developing testing plans, document findings, and provide recommendations for product and process improvements Skills and Experience: A bachelor's degree in Computer Science, Information Systems, Digital Marketing, or a related field Strong experience managing BDMC or marketing technology platforms in a professional services or legal environment Hands on experience with at least three of the following platforms: EventsAir, Pigeonhole Live, Qorus Breeze, Marketo, Ceros, and Adobe Creative Suite Experience in using web analytics tools, including Google Analytics and Tag Manager Hands-on experience with windows systems, M365 suite, and familiarity with SQL Enterprise Manager and Query Analyzer is preferred Practical experience working with cloud platforms (Azure preferred), including a basic understanding of identity management and networking concepts Strong problem solving and communication skills Strong experience leading successful product implementations and ongoing enhancements Experience in a legal services environment is preferred Experience supporting client feedback programs and event technology solutions Familiar with search engine optimization (SEO) best practices and accessibility standards, including the Web Content Accessibility Guidelines (WCAG) Strong understanding of portfolio requirements and good knowledge of select products within the portfolio Strong awareness of and interest in technology trends relevant to the portfolio Able to demonstrate leadership and communication abilities, with a track record of building trust and respect at all organizational levels Excellent written and spoken English communication skills Can demonstrate flexibility and willingness to work outside standard hours, including shift work, participation in a light on-call rotation as needed, and occasional weekend work to ensure successful project delivery or system maintenance as necessary A high sense of urgency, initiative, and sense of responsibility Very adaptable, highly organized, and attentive to details and accuracy
Mar 14, 2026
Full time
Location: Belfast Workplace: Hybrid The opportunity: The Technical Specialist, BDMC Solutions will manage, optimize, and support the Firm's Business Development & Marketing Communications (BDMC) technology stack to enable efficient and effective marketing, client development, and business growth initiatives. The role holder will administer, enhance, and integrate platforms that support marketing automation, event management, client listening, digital publishing, and proposal development. The individual will act as a strategic link between customer needs, operational requirements, and technology capabilities. Working at Baker McKenzie: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Responsibilities: Administer and support Business Development & Marketing Communications (BDMC) platforms, including: EventsAir for event registration and logistics Pigeonhole Live for interactive audience engagement Qorus Breeze for proposal automation and content management Marketo for marketing automation and campaign execution Ceros and Adobe Creative Suite for digital publishing and design Mobile applications used for client engagement and internal communications Ensure platforms are configured to meet business needs and integrated with Baker Client Intelligence (CI), websites, and analytics tools Manage client feedback platforms and survey tools Support the creation and deployment of interactive content using Ceros and Adobe Creative Suite Ensure content is optimized for digital channels, search engine optimization (SEO), and accessibility Collaborate with BDMC business teams and vendors to implement design and functionality enhancements aligned with Firm branding and strategy Ensure digital platforms comply with data privacy regulations, accessibility standards, and the Firm's brand guidelines Lead and manage technical implementation of BDMC initiatives and liaise with the Global Security (GSEC) team for security reviews and mitigations Coordinate with internal stakeholders and external vendors to deliver projects on time and within scope Document processes, workflows, and system configurations Translate business objectives into technical design and architecture requirements Support integration of BDMC platforms with Baker CI, email marketing tools, analytics platforms, and other enterprise systems Troubleshoot and resolve technical issues across BDMC tools and platforms, escalating to vendors or Technology teams when required Evaluate and recommend new technologies to enhance BDMC capabilities Maintain version control, backups, and disaster recovery protocols Partner closely with internal Information Security, GRC, and Security Engineering teams to monitor system security posture, review risk assessment findings, and track remediation progress for assigned platforms and applications Coordinate with third party vendors to communicate identified security risks, obtain remediation plans and evidence, and actively follow up to ensure issues are resolved within agreed timelines Maintain ongoing oversight of vendor risk remediation items, including tracking commitments, target dates, and validation of corrective actions through appropriate documentation and testing Proactively escalate delayed or high risk findings to internal security stakeholders and business owners, ensuring risks are addressed or formally accepted at the appropriate governance level Prepare, submit, and manage risk acceptance requests when remediation is not immediately feasible, ensuring proper justification, approvals, and alignment with organizational risk management frameworks Support periodic reviews, audits, and reassessments by ensuring system and vendor security documentation remains current, accurate, and readily available for internal or external review Manage the demand process for Technology approval and resourcing for BDMC initiatives; ensure cross functional stakeholders are informed, and interdependencies are identified and coordinated Manage projects and teams within budget and timelines; review and develop business cases, project estimates, and plans for new system initiatives in line with Technology Project Management Office (PMO) processes; prepare and deliver communications to stakeholders regarding project objectives, status, risks, and outcomes Oversee financial management of the portfolio, including ownership of the annual budget and ongoing cost analysis Ensure effective portfolio and product management, including demonstrable progress on solution rationalization Establish a shopfront and supporting training and communication initiatives to increase awareness and usage of available solutions Implement and maintain system governance, compliance, and business continuity procedures for managed products Ensure compliance with the Firm's Information Security Management System (ISMS) policies and all Technology processes related to portfolio management Develop and enhance relationships with Business and Legal Professionals, actively managing expectations and monitoring satisfaction levels Act as an escalation point for business challenges related to delivery or stakeholder relationships Identify and understand the benefits and potential of emerging data technologies Act as First Responder to escalated incidents requiring deeper functional or technical analysis Investigate root causes of system issues raised by business professionals, providing clear, comprehensive diagnostics aimed at finding permanent resolution Ensure timely planning for any submission of Request for Change (RFC) to the Technical Change Management Team complying with the Firm's ITSM process Collaborate with the Security Team during security assessments, including completing security forms for solution onboarding or recertification Assist in testing new system features end-to-end, developing testing plans, document findings, and provide recommendations for product and process improvements Skills and Experience: A bachelor's degree in Computer Science, Information Systems, Digital Marketing, or a related field Strong experience managing BDMC or marketing technology platforms in a professional services or legal environment Hands on experience with at least three of the following platforms: EventsAir, Pigeonhole Live, Qorus Breeze, Marketo, Ceros, and Adobe Creative Suite Experience in using web analytics tools, including Google Analytics and Tag Manager Hands-on experience with windows systems, M365 suite, and familiarity with SQL Enterprise Manager and Query Analyzer is preferred Practical experience working with cloud platforms (Azure preferred), including a basic understanding of identity management and networking concepts Strong problem solving and communication skills Strong experience leading successful product implementations and ongoing enhancements Experience in a legal services environment is preferred Experience supporting client feedback programs and event technology solutions Familiar with search engine optimization (SEO) best practices and accessibility standards, including the Web Content Accessibility Guidelines (WCAG) Strong understanding of portfolio requirements and good knowledge of select products within the portfolio Strong awareness of and interest in technology trends relevant to the portfolio Able to demonstrate leadership and communication abilities, with a track record of building trust and respect at all organizational levels Excellent written and spoken English communication skills Can demonstrate flexibility and willingness to work outside standard hours, including shift work, participation in a light on-call rotation as needed, and occasional weekend work to ensure successful project delivery or system maintenance as necessary A high sense of urgency, initiative, and sense of responsibility Very adaptable, highly organized, and attentive to details and accuracy
