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Job title: IT Manager Location: Bolton (on-site) Job Type: Full-time, Permanent Salary: up to £35k DOE About the Role We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment. We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues. Key Responsibilities Manage and maintain IT infrastructure, including hardware, servers, networks, and systems Provide technical support and troubleshooting for staff across the organisation Oversee case management, document management, and legal software systems (Proclaim development experience desirable) Ensure data security, system backups, and disaster recovery procedures are in place Manage user accounts, access permissions, and system security in line with GDPR and company policies Monitor system performance to maintain reliability and minimise downtime Coordinate and manage relationships with external IT service providers and vendors Install, configure, and maintain hardware, software, and networking equipment Develop and implement IT policies, procedures, and best practices Support IT projects, upgrades, and system improvements Ensure compliance with data protection and cybersecurity standards Provide guidance and training to staff on IT systems and security awareness Role Requirements Minimum 2 years' experience in IT management within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What's on Offer Competitive salary Free on-site parking Hybrid working negotiable Monday to Friday, 9am-5pm with 1-hour lunch Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Chance to contribute to IT strategy and development If you are interested in this role please APPLY or send your CV to Judge Legal

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Totum is recruiting for a Billing Manager to join a leading law firm in Birmingham. This is a key role within the finance function, responsible for leading billing activity, improving working capital, and supporting overall financial performance. You will manage a small team and work closely with partners, fee earners, and finance colleagues across the business. The role suits someone who enjoys improving processes, influencing stakeholders, and driving better financial outcomes in a complex environment. This is a great opportunity to take ownership of a high-impact area, shape billing processes across the firm, and play a central role in improving efficiency and cash flow. The ideal Billing Manager will be responsible for: Lead and coordinate billing activity across the firm Own billing performance against monthly and year-end targets Improve WIP management, including reducing aged WIP and lock-up Work with stakeholders to resolve billing issues and unblock delays Manage and develop a small billing team Support improvements in billing processes and financial controls Contribute to system upgrades and automation projects Deliver training to improve understanding of billing processes across the business The ideal Billing Manager will have: Previous experience in billing management, WIP, or legal finance is essential Strong experience working within a law firm environment Confident working with senior stakeholders and influencing outcomes Strong commercial awareness with a focus on accuracy and improvement Experience leading or supporting a team in a busy environment Equal OpportunitiesAs a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Maintenance Technician - Specialist School (Redhill Area) Redhill Area Full-time Permanent Competitive Salary 40 hours per week A specialist school in the Redhill area is seeking a dedicated and skilled Maintenance Technician to join their team. This role is vital in ensuring the school's buildings, grounds and equipment remain safe, operational and well-maintained for students, staff and visitors. This school provides a highly supportive, therapeutic environment for children and young people with a range of additional needs. With modern facilities, small class sizes and a strong multi-disciplinary team, staff work together to create a safe and inspiring place to learn. As part of the site team, you will play a key role in supporting that mission. The Role Reporting to the Premises and Compliance Manager, you will ensure the continuous operation, safety and cleanliness of the school site - including buildings, grounds, and all equipment. You'll support ongoing expansion work, maintain high site standards and always uphold health & safety compliance. This is a hands-on, varied role where no two days are the same. You will be a key figure in keeping the environment safe, welcoming and fully functional for staff and students. Key Responsibilities Carry out reactive maintenance, planned repairs and site refurbishments Maintain internal areas and grounds to a high standard Ensure safe and correct use of tools, machinery and chemicals Report defects, breakdowns, hazards or maintenance issues promptly Support the completion of site development and expansion projects Uphold Health & Safety legislation, fire procedures and safeguarding standards Maintain equipment and tool registers, always ensuring safe storage Assist with furniture movement, deliveries and stock checks Respond to and resolve maintenance requests via online systems Support vehicle safety checks and mileage audits Work flexibly, including some out-of-hours duties where needed Act as a key holder with responsibility for emergency callouts Person Specification Qualifications (desirable): First Aid certification Health & Safety training (Working at Height, Manual Handling, COSHH etc.) Weed-spraying licence Trade skills (electrical, plumbing, carpentry, decorating) Experience: Minimum 2 years' maintenance experience (essential) Mechanical or machine maintenance experience (essential) Full UK driving licence + own vehicle Experience working with complex buildings or specialist equipment Strong understanding of safe working practices and legislation Knowledge of wildlife considerations (e.g., nesting seasons) Ability to carry out basic repairs using a range of tools Why Join This School? Be part of a supportive, friendly and dedicated team Work in a modern, well-resourced specialist environment Opportunities for ongoing training and development Play a vital role in creating a safe and nurturing school community Contribute to meaningful outcomes for young people How to Apply If you are a skilled Maintenance Technician who takes pride in delivering high-quality work and wants to support a school making a real difference, we'd love to hear from you, please apply above! All appointments are subject to an enhanced DBS check and safeguarding procedures.The school is committed to equal opportunities and promoting the welfare of children and young people.

We're looking for Speech and Language Therapists who are early in their career, eager to receive excellent support and supervision, and interested in working with school-aged children! Whether you're about to graduate in Speech and Language Therapy or have recently achieved your NQP framework goals, this is the perfect opportunity to join a team that will support your journey to becoming an autonomous practitioner in schools across Surrey. This role has a competitive starting salary of £34,162 - £36,892 per annum for 36 hours per week, across 42 weeks per year (term-time plus 3 weeks of holiday working), pro-rata to £36,873 at a 52 week equivalent. Our office bases are in Woking, Guildford, Weybridge and Reigate, and we operate a hybrid work style, including regular visits to schools and offices: North West Surrey - Office base Woking (covering Woking, Runnymede, Surrey Heath) North East Surrey - Office base Weybridge (covering Weybridge, Epsom & Ewell, Spelthorne, and Elmbridge) South West Surrey - Office base Guildford (covering Guildford and Waverley) South East Surrey - Office base Reigate (covering Reigate & Banstead and Tandridge) Our Offer to You: We pay your RCSLT membership and HCPC fees! 42-week contract, working across term-time and an additional, flexible 15 days for CPD, project work and supervision activities as well as 10 weeks holiday in non-term time Flexible working around core school hours with mobile and agile working solutions Comprehensive clinical supervision programme including a buddy, 1:1 meetings with line manager (weekly for NQP's for the first 3 months moving to monthly over the first year, at your pace), extensive in house training programme and formal external training opportunities, access to clinical effectiveness groups, case study groups and an NQP / Band 5 group, termly study days, encouragement to join and attend CEN's relating to practice A mixed and varied caseload across settings and age groups Termly themed study days for the whole SALT team Enhanced support to take you through your competencies An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carers leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more About the Role Our large and friendly team of Speech and Language Therapists and Speech and Language Therapy Assistants work across mainstream and special schools in Surrey. We are part of Surrey's offer to support children with Additional Needs and Disabilities, working collaboratively with the Early Intervention, Prevention and Support Team in Surrey, and other areas like Educational Psychology and Specialist Teaching. Our tiered model supports universal, targeted and specialist intervention for children, families and the school workforce; making sure we deliver the right support at the right time to children and young people, with and without EHCPs. The role of a Speech and Language Therapist is varied and no two days will be the same, however you can expect to be involved with the following: Clinical decision making in conjunction with school staff and evidence-based practice, around the level of support needed to achieve the best possible outcome for the Children and Young People (CYP) on your defined caseload Working with Assistants, setting targets for the CYP you are jointly supporting, and monitoring the delivery and outcomes of their work Assessment, advice and intervention for CYP with a range of SLCN within your caseload Prioritisation and caseload management Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree in Speech and Language Therapy (or are about to obtain this) Registered with HCPC and RCSLT (or about to be) with eligibility to work in the UK Evidence of clinical knowledge and familiarity with a range of formal and informal assessments for school age CYP Evidence of experience and knowledge of a range of evidence-based intervention approaches Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 3 questions: Do you have a degree in Speech and Language Therapy (or about to obtain one)? Are you registered with HCPC and RCSLT (or planning to be once you graduate)? If you are in the process of registering, please give more detail. Which informal and formal speech and language assessments are you familiar with? Please tell us about your experience using them. This is a rolling advert and we will be reviewing applications and interviewing on a regular basis, we therefore encourage an early application. We are a friendly team of dedicated professionals who are passionate about the work we do. If you feel like this could be the place to kick start your career or further develop your therapy skills and knowledge, please do get in touch. We look forward to receiving your application, please click on the apply online button below to submit. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

We are looking for a warm, person focused mental health professional to lead the delivery of recovery-based support in Bradford. The post holder will be responsible for the operational management of Hill Top Cottages, our mental health supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and community links. You will be motivated to drive the service forward, empowering service users to move to less supported accommodation. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have a person-centred approach and the ability to achieve positive outcomes through co-production with service users and creative multi-agency working. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos. A relevant qualification is desirable, such as RMN, Social Work, or a management qualification. Supervisory experience is essential, and experience of evidencing achievements and outcomes for service users is desirable. Vacancy Reference Number: 89595 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Senior Manager - Corporate Tax, Top International Firm Glasgow £70,000 - £90,000 + Benefits + Hybrid Working Do you want to work on cutting-edge international tax projects? Are you interested in advising some of the world's largest multinational companies? Looking to fast-track your career in a technically demanding, creative environment? Benefits: Hybrid working - split between home, office, and client site Private medical cover + 24/7 virtual GP access Six volunteering days per year Empowered flexibility and strong career progression framework Your new firm: Our client is a leading international tax adviser working with some of the world's largest and most recognisable multinationals , spanning every industry sector (excluding Financial Services).The firm is known for technically demanding, creative work -from major corporate transactions to complex international structuring projects -and offers a truly collaborative environment where your career can accelerate fast. Your new role: As a Senior Manager in Corporate Tax , you'll work alongside senior specialists and Partners on complex UK and international tax projects , supporting household-name clients through strategic transactions and advisory work .You'll also gain exposure to audit of tax , cross-border structuring , and business model advisory , with access to continuous technical and leadership development. Key responsibilities include: Assisting in the delivery of corporate and international tax advisory projects Supporting major corporate transactions and cross-border planning Building and maintaining strong client relationships across varied industries Collaborating with multidisciplinary teams to deliver comprehensive solutions Coaching and reviewing work of junior staff to develop their technical capability To be successful in this role, you'll need: A UK professional qualification (ACA / CTA / solicitor) or overseas equivalent Experience in UK or international corporate tax , ideally from a practice environment Strong analytical and problem-solving skills Excellent relationship management and communication abilities A proactive approach to self-development and supporting others Interested? Drop an email to or call to discuss this opportunity in confidence. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Sellick Partnership are recruiting a Senior Finance Manager for a growth focussed organisation with exciting development plans over the next 2 years. The Senior Finance Manager will get full exposure to senior leadership teams, be able to challenge and influence the current way of working and have a real value add impact projects on systems, process and data output for commercial decision making from day 1. Senior Finance Manager Oversee financial operations and maintain financial control Prepare monthly and annual reports Partner with senior stakeholders and cross-functional teams on financial strategy Deliver data-driven insights to enhance commercial decision making Monthly balance sheet reconciliations, investigating and resolving variances Lead year-end audit process Drive continuous improvement across systems Produce monthly Board Pack and P&L reporting The Senior Finance Manager will have full responsibility and ownership over the P&L & Balance Sheet and lead some business critical projects from a finance perspective, providing a high impact position and the ability to evolve your skill set leading to future opportunities in the business. This role would suit a qualified accountant (CIMA, ACCA, ACA) with experience leading teams, understands what good looks like having worked for organisations with high volumes of data and comes with a solutions led mindset. If you are currently looking for your next Senior Finance Manager / Financial Controller role and would like more information, get in touch with Sellick Partnership for details Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we can help improve your recruitment experience. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. If you do not hear from us within 48 hours, please assume that your application has been unsuccessful on this occasion due to the CV not matching the skill set required. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

The Internal Audit Manager will play a pivotal role in overseeing and improving internal audit processes within this company. Based on the outskirts of Oxford, this position requires a strong background in accounting and audit, coupled with a focus on compliance and risk management. Client Details This role is with a well-established organisation on the outskirts of Oxford, they are known for their commitment to innovation and operational excellence in their field. Description Lead the planning, delivery and reporting of internal audits, consulting engagements and internal controls testing across the global business. Ensure full end-to-end audit delivery in line with professional standards, presenting findings and agreeing remediation plans with management. Manage co-sourced and outsourced audit partners. Identify risks, recommend control enhancements, and help improve processes across the organisation. Conduct follow-up reviews to ensure agreed actions are implemented and controls operate effectively. Build strong working relationships with senior management, control owners and key stakeholders. Support Finance team to strengthen control environments and embed best practice. Prepare regular reports for senior leadership and governance committees. Lead or support key Internal Audit projects and contribute to the development of the annual audit plan. Assist with risk management activities and contribute to board-level reporting. Collaborate with external auditors and finance teams to help resolve audit findings. Profile A successful Internal Audit Manager should be a confident auditor with strong communication skills, the ability to challenge constructively, and the credibility to influence senior stakeholders. Experience and skills required: ACA, ACCA, CA or CIMA qualified (or equivalent). Solid post-qualified experience in internal or external audit. Strong written and verbal communication skills with excellent attention to detail. Good knowledge of IFRS, corporate governance principles, and global regulatory requirements. Strong analytical and problem-solving skills. Ability to identify control weaknesses and recommend practical improvements. Clear communicator able to present complex information effectively. Proactive, flexible and able to manage multiple priorities. Strong organisational and time-management skills. Ability to lead or coordinate other audit resources when required. Understanding of performance management principles. Familiarity with international accounting standards and willingness to learn new frameworks. Job Offer Competitive salary Hybrid working model for a better work-life balance. Opportunity to work in the thriving global business. Permanent role based in Oxford with room for professional growth. If you are ready to take the next step in your career, apply now for this Internal Audit Manager role and contribute to the success of a leading organisation.

Lead PHP Developer - PHP Laravel/Symfony/CodeIgniter; HTML, CSS, SQL/MySQL, AWS inc AI Search; Javascript Vue.js, React.js; Full Stack/Full Lice Cycle, Professional Services/Finance Systems. Permanent, London (Hybrid 2/3), £130k - £150k (On Experience) +Benefits Lead PHP Developer/Senior Web Developer/Team Lead required by global professional services company. Working on both internal systems integrating with 3rd party systems as well as customer facing web-based systems built in PHP and associated frameworks, you will lead development initiatives within the full life cycle. Working with an internationally dispersed team the Lead PHP Developer/Senior Web Developer will: Work with both Project Managers and Data Scientists to define, manage and deliver projects Play a lead role in the architecture and design of web-based systems Develop code within the full life cycle: >>>DevelopmentTestingDeploymentRefactor Develop integrations with internal and external system via APIs Undertake code reviews across PHP, Laravel, Symfony, CodeIgniter, Go/Golang (to a lesser degree), SQL/MySQL, HTML, CSS and Javascript (inc React.js and Vue.js) Architect, build, and deploy scalable, cloud-native, AI-powered data-driven products in AWS Drive the integration of AI, automation, agents, and modern tooling (including model context protocol capabilities) to enhance developer productivity and delivery pipelines Lead and develop team members across software, data, platform, and AI We are open to applications from across industry and varying levels of experience in terms of leadership and project delivery; any experience working within Agile/Scrum would be beneficial. You will however: Possess Senior level, hands-on PHP development experience with both raw OOPHP and at least one main contemporary framework such as Laravel/Symfony, CodeIgniter etc Work within the full stack of web development inc PHP, Javascript, HTML, CSS Be confident in use of various Javascript Frameworks inc Vue.js, React.js (or others) Possess strong database design skills for web-based systems utilising SQL/MySQL Be comfortable deploying enterprise applications within the AWS environment Apply microservices architecture, database design, and rigorous security standards Possess experience working with internal AI platforms as well as (ideally) AWS AI Search Demonstrate experience working within the full life cycle from design to delivery Be capable of leading diverse teams across development, DevOps, AI, Data Science This is an excellent opportunity to join a business at an exciting time of international development and play a key role in the future of its core business systems. Excellent benefits and flexible Hybrid (2 days in office) working conditions offered.

Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Personal Tax Manager, Independent Accountancy Firm Liverpool £50,000 - £65,000 + Benefits + Hybrid Working Do you want to manage a high-quality private client portfolio with real advisory scope? Looking for a role where you're treated as a trusted adviser, not just a compliance manager? Enjoy building long-term client relationships in a growing Liverpool team? Benefits: £65,000 - £75,000 salary depending on experience Hybrid working and flexible hours Clear progression pathway into Senior Manager and beyond Your new firm: Our client is a highly regarded, fast-growing independent accountancy practice with an excellent reputation across the North West . Following continued expansion and increasing demand from entrepreneurial and private clients , they are now looking to strengthen their Personal Tax offering in Liverpool. Led by experienced Partners with a strong advisory focus , this is an opportunity to join a modern, ambitious team with genuine scope for career progression. Your new role: As a Personal Tax Manager , you'll be working closely with Partners and senior stakeholders, delivering personal tax compliance and advisory services to a varied and high-quality client base. Clients include HNWIs, business owners, directors, trusts and families , and the role offers the chance to get involved in planning projects alongside portfolio management . You will play a key role in supporting and developing junior team members, while acting as a trusted adviser to your clients. Key responsibilities include: Managing a portfolio of personal tax clients, ensuring compliance deadlines are met Reviewing self-assessment tax returns and complex personal tax matters Providing advisory support on areas such as IHT, CGT and succession planning Acting as a key point of contact for client queries and relationship management Supporting and mentoring junior staff within the private client team Assisting Partners with technical planning projects and business development To be successful in this role, you'll need: Strong experience in personal tax compliance within practice Exposure to advisory work and a consultative, client-first mindset ATT and/or CTA qualification (or qualified by experience) Confidence managing relationships with HNW and entrepreneurial clients Benefits: £65,000 - £75,000 salary depending on experience Hybrid working and flexibility Excellent progression and development opportunities Want to find out more? Drop an email to or call on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Revit MEP Co-ordinator Permanent Location Birmingham Salary Negotiable depending on experience. A fantastic opportunity has arisen for one of my clients based in the West Midlands. They are the most technically advanced Mechanical and Electrical Design and MEP Build Contractors in the UK. Fully understanding their clients' desire for innovative design, along with their need for sustainability, usability & value for money, they aim to provide outstanding service, choice & value on a comprehensive range of building services. Operating from our offices in Birmingham, they directly employ our own Project and Site Managers, Design and Contract Engineers, CAD Engineers, Quantity Surveyors, Site Operatives, and Administrative Personnel to give our clients continuity of service from the first estimate to the final delivery. Due to expansion, they are now looking for an experienced Revit MEP Coordinator to join their team with the opportunity of hybrid working to be based either in their Nottingham, Newark office. The ideal candidate will have experience with modelling MEP services using Revit in a building services environment as the Revit MEP Coordinator. Responsibility & Duties Create detailed MEP technical drawings and plans using AutoCAD and Revit Collaborate with engineers and architects to understand project requirements Make necessary modifications to drawings based on feedback and changes in project scope Ensure compliance with industry standards and regulations in all design work Prepare and maintain documentation of design files, including revisions and updates Collaborate with other team members to ensure the timely completion of projects Participate in design review meetings and provide input on design improvements Experience & Qualification Proficiency in CAD software, including AutoCAD and Revit MEP Strong knowledge of building codes, regulations, and construction practices Experience with Navisworks, SketchUp, and Schematic is a plus as the Revit MEP Coordinator Ability to interpret technical drawings and specifications accurately Excellent attention to detail and problem-solving skills as the Revit MEP Coordinator Mechanical Engineer or Building Services background ideal as the Revit MEP Coordinator Strong communication skills to collaborate effectively with team members Ability to work independently and manage multiple projects simultaneously Associate degree or certification in drafting or a related field is preferred but not essential Should this role be of interest, please send your most up-to-date CV to the details below and get in touch straight away co. uk Linkedin- priteshtailordcad

Finance Manager - Newly Created Leadership Role This newly created Finance Manager position offers the chance to take full ownership of the company's financial operations and shape long-term financial strategy. It's a hands-on, office based role for a qualified finance professional with strong manufacturing or construction experience, confident in balancing day-to-day control with strategic insight. As Finance Manager, you'll be central to driving sustainable growth, strengthening financial processes, and acting as a trusted advisor to senior leadership. Key Responsibilities of the Finance Manager: Project & Construction Finance: Working closely with project managers, estimators, and commercial teams to oversee: Project profitability tracking and cost-to-cost forecasting Project valuations and applications for payment Tendering and bidding with accurate cost analysis Fully responsible for: Retentions management and recovery Contractual payment mechanisms (including MCD and similar frameworks ) Strategic Finance Evaluate investments, capital expenditure, and asset management Advise on borrowing, financing options, and lender relationships Support growth initiatives with robust financial modelling Financial Operations Lead bookkeeping, ledgers, and monthly/annual reporting Manage cashflow forecasting, working capital, and liquidity Develop and control budgets across departments and projects Oversee procurement and purchasing to reduce material and overhead costs Produce management accounts, cost reports, and financial KPIs What You Bring as Finance Manager Experience & Capability Proven experience as a Finance Manager or senior finance lead Strong background in manufacturing or contracting finance Deep knowledge of bookkeeping, cashflow, and budget management Solid understanding of construction finance: valuations, bidding, retentions, payment cycles Experience advising on investments, borrowing, and financial strategy High levels of accuracy, integrity, and commercial awareness Desirable Professional accounting qualification (ACA, ACCA, CIMA or equivalent) Experience in specialist construction or craft-led sectors Strong financial modelling and forecasting skills Understanding of M&A activity Experience implementing share ownership schemes Ways of Working Skilled at improving efficiency through strong processes, controls, and governance Confident ensuring compliance with accounting standards, tax, and regulatory requirements Experience integrating financial systems with operational platforms (e.g., Simpro, Procore) Comfortable liaising with external accountants, auditors, banks, and advisors Personal Attributes Strategic thinker with a practical, hands-on approach Clear, confident communicator able to advise at director level Organised, proactive, and commercially minded Values-driven, committed to quality and long-term legacy Due to the nature of the role, it is office based, therefore you will need to live within a daily commutable distance, using your own transport. Only those who fulfill the specified criteria will be considered. If you have not received a response within 5 working days, then you have not been successful on this occasion. Gibson Search acting as an Employment Agency.

Interim Finance Manager / Group Consolidation London / Hybrid (3-days office based) Duration: 12-months £120,000-£150,000 (would consider day-rate) Start: Flexible (project ramps from June) Arthur Financial are representing a London-based insurer who are undertaking a major merger project bringing together two specialist insurance entities.They are looking for an experienced finance contractor to take ownership of the consolidation and reporting workstream, supporting the group through integration and ensuring readiness from a financial reporting perspective.This is a high-impact role, working directly with senior finance leadership, but requiring a hands-on delivery-focused approach. Key Responsibilities Lead group consolidation across multiple entities, including: Trial balance consolidation Inter company eliminations Alignment of accounting treatments Support technical accounting considerations relating to the merger (FRS102 / FRS103) Establish and deliver consolidated reporting frameworks Build and manage Excel-based consolidation models (initially) Work closely with CFOs, Finance Directors, Financial Controllers and auditors Drive the finance integration workstream end-to-end, supporting merger delivery timelines The Environment Initial consolidation will be Excel-led Entities operate on SUN systems with aligned but independently managed structures Finance teams are currently focused on BAU and year-end, so this role requires someone who can operate independently and take ownership Experience Required Qualified Accountant (ACA / ACCA / CIMA) Strong experience in: Group consolidation (multi-entity) M&A / merger integration's UK GAAP (FRS102 / FRS103) Background within insurance ( carrier or mutual preferred ) Advanced Excel modelling skills Proven ability to operate in a hands-on, delivery-focused role What They're Looking For Someone who can "roll their sleeves up" and deliver Comfortable working in ambiguous, evolving structures Strong stakeholder engagement with senior finance leadership Experience working in complex, multi-entity environments

Stirling Dynamics is recruiting for a Technical Manager for the Structural and Fluid Dynamics capability group. The successful candidate will join the senior management team and will be responsible for the development and management of the Structural and Fluid Dynamics capability, ensuring that the team has the right technical capabilities and tools and processes in place to meet the various project requirements, both now and in the future. The Technical Manager is the focal point for technical excellence, resource planning for the capability and ensuring continuous improvement within the domain. The Structural and Fluid dynamics group provides detailed analysis for loads and flight physics projects covering: Flight loads Ground loads Aeroelastics Vibration Test support The group also contains the CFD capability, which carries out analysis for: External aerodynamic flow for support to new aircraft and aircraft modifications Internal aerodynamic flows Hydraulic flow for the support in the design of hydraulic equipment Thermal analysis Acoustics The modelling toolsets that are currently used by the group include: Matlab Nastran Ansys Fluent As Technical Manager you should have industrial experience in some of these above areas and a good appreciation and understanding of the others. You will also be expected to balance hands-on technical work and leadership together with the management activities of capability development, resource planning and line management. This role will be based in our Bristol office however as part of our commitment to flexible working, employees are able to work from home for part of the week. Due to security restrictions on some of our projects, the successful candidate must currently hold Security Check (SC) clearance or be eligible to obtain SC The successful candidate will be responsible for the Structural and Fluid Dynamics capability, including day to day management and longer-term strategy. This is a varied role covering the below areas: Technical Provide technical leadership or support on projects where required Ensure appropriate technical support is available for customer interactions, either through team members or personal involvement Manage external suppliers within the technical area, including tendering and quality audits Facilitate the team's ability to deliver by ensuring the right people, tools, and processes are in place Act as the focal point for tools within the technical area Evaluate current toolsets and identify needs for new tools or upgrades, developing business cases where new tools are required and leading their implementation Ensure tools are used effectively to support delivery and innovation Process Allocation of the Structural and Fluid Dynamics team members in line with the project requirements Define and manage annual budget needs for internal development of capabilities and processes in line with company objectives Support business development activities Contribute to project proposals and bids, including technical solutions and estimated quantity of work Hold technical checks and/or approvals for the capability area in line with the delegated authority Act as the process owner for the technical domain, identifying missing or outdated processes and leading updates Drive continuous improvement initiatives and push for process change where needed Own and manage bench tasks to support capability development and delivery readiness Collaborate with other Technical Managers to ensure cross-functional alignment and consistency People Support the capability team members to ensure that they have continued development in line with the individual's and company's needs Facilitate the recruitment of suitably qualified and skilled engineers to support the growth of the company Educated to degree level (or equivalent) in a related discipline Post-graduate qualification to a Master's degree or Doctorate in a relevant specialisation (desirable) Membership of an Engineering Body (desirable) Chartered Engineer Status (desirable)

Finance Manager / Commercial Finance Business Partner Healthcare Supply & Distribution Sector Leeds £50,000 - £65,000 (DOE) + bonus + benefits Hybrid 4-5 days on site An exciting opportunity has arisen for a commercially minded Finance Manager / Commercial Finance Business Partner to join a growing healthcare organisation that supports GP practices and primary care providers across the UK. This is a newly created role within an expanding Primary Care division, offering the chance to operate at the centre of a dynamic business supplying medical products, equipment and operational support services to healthcare providers nationwide. The organisation forms part of a wider healthcare group and is entering a new phase of development as it continues to scale its services across the UK primary care market. As a result, the business is strengthening its finance capability to support better commercial decision making, improve financial visibility and ensure the organisation continues to grow profitably. This position offers significantly more scope than a traditional reporting finance role. The Finance Manager will work closely with divisional leadership to provide meaningful financial insight across a multi-product, multi-service commercial environment where revenue is generated through a combination of product distribution, equipment supply, service partnerships and operational support for healthcare providers. The Business The organisation specialises in supporting general practice and primary care organisations, working with GP surgeries, primary care networks and other healthcare providers across the UK. Its business model is centred around simplifying procurement and operational challenges for healthcare providers. In practical terms, the organisation supplies everything required for a GP practice to operate effectively, ranging from medical consumables and pharmaceutical products to diagnostic equipment and operational supplies. In addition to traditional healthcare product distribution, the business has developed a broader service offering that may include: diagnostic equipment supply and installation equipment servicing and calibration partnerships operational support services for GP practices procurement optimisation and supply consolidation This hybrid model creates a diverse commercial environment where revenue streams include product sales, service partnerships and project-based work. As the organisation continues to grow, financial insight into these revenue streams will become increasingly important. The Opportunity The Finance Manager will play a key role in strengthening the finance function and supporting the continued growth of the Primary Care division. Working closely with the Primary Care Director and Group CFO, the successful candidate will act as a commercial finance partner to the leadership team, helping translate financial data into meaningful insight that supports operational and strategic decisions. The role combines traditional management accounting responsibilities with a strong emphasis on commercial finance, business partnering and performance analysis. The successful candidate will support financial reporting, forecasting and planning across the division while also helping the leadership team understand profitability across products, services and customer segments. This is an excellent opportunity for a finance professional who enjoys working closely with operational teams and wants to contribute directly to the commercial success of a growing business. The Finance Manager will support both the financial performance and strategic development of the Primary Care division. Responsibilities will include preparing and presenting monthly financial performance reports, producing detailed management accounts and providing clear analysis of variances against budgets and forecasts. Working closely with divisional leadership, the role will also involve providing financial insight into commercial performance, supporting budgeting and forecasting processes and helping the business understand profitability across product categories, service offerings and customer segments. The position will also play a key role in strengthening financial reporting processes, improving forecasting capability and developing meaningful management information that enables better decision making across the organisation. In addition, the Finance Manager will support the development of the internal finance function, working with the existing finance team to ensure accurate financial control while introducing stronger commercial insight into the business. The business is currently implementing a new ERP system which will go live later this year. The Finance Manager will be closely involved in supporting the accounting and reporting elements of this implementation, ensuring that financial processes, reporting structures and system outputs support the needs of the leadership team. This presents an opportunity to contribute to the development of financial systems and processes that will support the organisation's continued growth. Candidate Profile This role is ideally suited to a qualified accountant who enjoys operating within a commercial environment and working closely with operational stakeholders. Applicants should be fully qualified (ACA, ACCA or CIMA or equivalent) and comfortable working in a finance role that combines management accounting, financial analysis and commercial business partnering. Candidates may currently hold a Finance Manager, Commercial Finance Manager, Finance Business Partner or Senior Management Accountant title and be seeking an opportunity to broaden their commercial exposure within a growing business. Experience gained within sectors such as healthcare supply, medical consumables, pharmaceutical distribution, medical devices, healthcare logistics or other B2B distribution environments would be advantageous, although candidates from other product and service-based commercial businesses may also find their experience highly transferable. The successful candidate will demonstrate strong analytical capability, commercial awareness and the ability to translate financial data into practical business insight. The confidence to challenge and influence non-finance stakeholders are also essential.

Job Title: Oracle HCM Functional Consultant - Oracle HCM Workforce Management Location: Remote/London (Client site) - mostly remote, with some on-site requirements Clearance: Active SC clearance required Our Client, is hiring for a Functional Consultant to join a vital project. This role offers the chance to work on impactful Oracle HCM Cloud solutions, supporting workforce management, absence, and time and labour modules. What you'll be doing: * Lead end-to-end functional delivery of Oracle HCM Workforce Management solutions * Support implementations and enhancements across Workforce Management, Absence Management, and Time and Labour modules * Engage with business stakeholders to gather, document, and translate requirements into functional designs and configurations * Configure Oracle HCM Cloud modules aligned with business needs and best practices * Support data validation, testing (SIT/UAT), and production deployment activities * Provide guidance during post-go-live, including issue resolution and process optimisation * Produce functional documentation such as design documents, process flows, and user guides * Collaborate with technical teams, project managers, and HR/IT stakeholders * Support change management activities and deliver end-user training where needed What you'll bring: * Proven experience delivering Oracle HCM Cloud solutions in a consulting or enterprise environment * Strong functional knowledge of Oracle HCM Workforce Management, Absence Management, and Time and Labour modules * Experience across the full project life cycle: requirements gathering, functional design, configuration, testing, and go-live support * Ability to analyse complex workforce processes and recommend scalable solutions * Excellent stakeholder management and communication skills * Comfortable working independently and within project teams Nice to have: * Functional experience with Oracle Workforce Scheduling Required skills & experience: * Active SC clearance This is a fantastic opportunity to contribute to a high-profile project supporting national security. If you meet the criteria and are ready to make an impact, we'd love to hear from you! Apply now to join a dynamic team working on a critical government project.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North West London who are looking to appoint a Complaints Investigator for the 3 months ongoing, at the rate of 30.88 per hour umbrella Job responsibilities Currently seeking candidates with extensive complaints handling experience, particularly in relation to housing, repairs, homelessness and public realm complaints. You will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. you will also need an element of tact & diplomacy but the tenacity to follow investigations through to completion. Responsibilities 1. Provide updates where appropriate to senior managers, the Chief Executive and the Leader on contentious and high profile complaints. 2. Lead and assist departments in learning from complaints and using them to drive service improvements. 3. Produce reports setting out the conclusions arising from investigations together with associated recommendations for the Complaints and Casework Manager, the Chief Executive and other senior managers. 4. Make decisions on corrective actions and compensation payments and develop strategic solutions to ensure that the service improvements arising from complaint investigations are implemented. 5. Coordinate and respond to Local Government and Social Care Ombudsman and Housing Ombudsman enquiries and investigations and ensure that these are responded to within the required timescale. 6. Serve as a first point of contact to staff across the organisation and provide advice and guidance in connection with complaint investigations. 7. Address the strategic training needs of the organisation through the analysis of complaints and other factors and address those needs through the development and delivery of appropriate training modules. 8. Review stage 1 complaint responses investigated by service areas and highlight areas for improvement, addressing these through the development of guidance material, policies, procedures, and case studies. 9. Develop and deliver strategic solutions to enable departments to improve their management of and learning from complaints and to achieve the performance targets required and provide advice and assistance to Strategic Directors, and senior managers on how improvements can be implemented. 10. Serve as project team lead in respect of a range of projects assigned by the Complaints and Casework Manager. 11. Contribute to quarterly and annual reports for CMT and Cabinet. 12. Assist in the administration of the organisation's complaints and casework database. Deliver training and guidance to staff on the use of the system. 13. To support the Adult and Children's Social Care Departments in the effective management of complaints and to ensure that the council complies with the associated statutory complaints legislation. 14. Draw on detailed knowledge of departments and their processes to thoroughly investigate complaints also considering relevant legislation and policies. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.