A leading brand experience agency is looking for an experienced Finance & Operations Manager to join the team. Our values guide everything we do: putting people first, striving for execution excellence, attracting top talent, working with agility, and taking ownership.Summary of Role We are seeking an experienced, organised, and proactive Finance & Operations Manager to support the CEO and wider team. In this role, you will oversee the agency s financial health and operational efficiency, ensuring smooth, scalable processes across all departments. You will work alongside a dedicated and dynamic events team delivering projects across the UK, US, and international markets. Your work will directly enable the delivery of world-class live, digital, and hybrid experiences by providing financial oversight and operational guidance to support business growth and high-quality project delivery.Package Annual salary: £45,000 £60,000 Hybrid working: 3 days per week in the office (London), 2 days work from home Annual leave: 25 days + bank holidays + day off on your birthday Pension: salary sacrifice with flexible contributions Family benefits: workplace childcare salary sacrifice scheme Financial wellbeing: access to a financial guidance platform (including access to specialist advisers) Key Responsibilities Financial Management Oversee the agency s full financial function Lead budgeting and forecasting initiatives Maintain cash flow, manage accounts payable/receivable, and perform bank reconciliations to ensure accurate financial records Manage payroll operations, staff expenses, and credit card payments Support project teams with budget creation, approval, and reconciliation in project finance systems Review and approve purchase orders, providing oversight of project and operational spend Review project timesheets against actual time spent on a weekly basis Manage FX requirements for international operations, including currency purchases and FX payments as needed Ensure compliance with statutory obligations Operational Management Oversee company operations including office management, IT, hardware, and supplies, ensuring smooth day-to-day functioning Lead office operations and environment management Provide operational support to the leadership and project teams Lead HR and people operations Review, update, and enforce company policies and procedures Support recruitment, onboarding, and training initiatives Manage insurance renewals and supplier relationships, including contracts, NDAs, and negotiations with clients and vendors Serve as the designated contact for Information Security, IT, and ISO27001 compliance Required Experience Extensive experience (10+ years) in financial and operational management within live events, creative, or brand experience agencies, with direct oversight of budgeting, forecasting, cash flow, and operational processes Proven ability to manage multiple financial and operational tasks and meet tight deadlines under pressure in a fast-paced environment Experience maintaining highly organised systems and accurate financial records, including accounts, reconciliations, payroll, VAT, and project budgets, with strong attention to detail Experience adapting to new processes, tools, and responsibilities in a proactive and enthusiastic manner, including implementing operational improvements and optimising workflows across teams Hands-on experience using cloud accounting software for accounting, reporting, payroll, and financial oversight, supporting both operational and strategic decision-making Demonstrated competence using collaborative office tools to manage workflows, reporting, team collaboration, and documentation across departments About Us We are a global brand experience agency creating human-centred live and virtual experiences that exceed client expectations. Working with industry-leading brands, we combine creativity, meticulous execution, and audience-focused design to deliver seamless, high-impact events from concept through to digital, hybrid, and large-scale activations. We foster a culture of growth, collaboration, and accountability.
Feb 27, 2026
Full time
A leading brand experience agency is looking for an experienced Finance & Operations Manager to join the team. Our values guide everything we do: putting people first, striving for execution excellence, attracting top talent, working with agility, and taking ownership.Summary of Role We are seeking an experienced, organised, and proactive Finance & Operations Manager to support the CEO and wider team. In this role, you will oversee the agency s financial health and operational efficiency, ensuring smooth, scalable processes across all departments. You will work alongside a dedicated and dynamic events team delivering projects across the UK, US, and international markets. Your work will directly enable the delivery of world-class live, digital, and hybrid experiences by providing financial oversight and operational guidance to support business growth and high-quality project delivery.Package Annual salary: £45,000 £60,000 Hybrid working: 3 days per week in the office (London), 2 days work from home Annual leave: 25 days + bank holidays + day off on your birthday Pension: salary sacrifice with flexible contributions Family benefits: workplace childcare salary sacrifice scheme Financial wellbeing: access to a financial guidance platform (including access to specialist advisers) Key Responsibilities Financial Management Oversee the agency s full financial function Lead budgeting and forecasting initiatives Maintain cash flow, manage accounts payable/receivable, and perform bank reconciliations to ensure accurate financial records Manage payroll operations, staff expenses, and credit card payments Support project teams with budget creation, approval, and reconciliation in project finance systems Review and approve purchase orders, providing oversight of project and operational spend Review project timesheets against actual time spent on a weekly basis Manage FX requirements for international operations, including currency purchases and FX payments as needed Ensure compliance with statutory obligations Operational Management Oversee company operations including office management, IT, hardware, and supplies, ensuring smooth day-to-day functioning Lead office operations and environment management Provide operational support to the leadership and project teams Lead HR and people operations Review, update, and enforce company policies and procedures Support recruitment, onboarding, and training initiatives Manage insurance renewals and supplier relationships, including contracts, NDAs, and negotiations with clients and vendors Serve as the designated contact for Information Security, IT, and ISO27001 compliance Required Experience Extensive experience (10+ years) in financial and operational management within live events, creative, or brand experience agencies, with direct oversight of budgeting, forecasting, cash flow, and operational processes Proven ability to manage multiple financial and operational tasks and meet tight deadlines under pressure in a fast-paced environment Experience maintaining highly organised systems and accurate financial records, including accounts, reconciliations, payroll, VAT, and project budgets, with strong attention to detail Experience adapting to new processes, tools, and responsibilities in a proactive and enthusiastic manner, including implementing operational improvements and optimising workflows across teams Hands-on experience using cloud accounting software for accounting, reporting, payroll, and financial oversight, supporting both operational and strategic decision-making Demonstrated competence using collaborative office tools to manage workflows, reporting, team collaboration, and documentation across departments About Us We are a global brand experience agency creating human-centred live and virtual experiences that exceed client expectations. Working with industry-leading brands, we combine creativity, meticulous execution, and audience-focused design to deliver seamless, high-impact events from concept through to digital, hybrid, and large-scale activations. We foster a culture of growth, collaboration, and accountability.
Supply Chain Manager page is loaded Supply Chain Managerlocations: United Kingdom - Burntwood: United Kingdom - Loughtontime type: Full timeposted on: Posted Todayjob requisition id: R56664 Job Summary: We are seeking a dynamic and experienced professional to reimagine, optimise, and govern our end-to-end supply chain processes while also owning the design and compliance of our cable products. This dual role is central to building a resilient, data-driven, and efficient global supply network that works hand-in-hand with production, and ensuring our cabling solutions meet performance, reliability, and compliance standards. Please note, Cabling engineering knowledge and CAD experience is essential for this position. Trapeze ITS is part of Modaxo, a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. "Modaxo's expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world's people" - Bill Delaney, CEO, Modaxo. Location: Burntwood (with an expectation to attend our Loughton office and client sites when required). Key Responsibilities Product Definition & Vision Define cable product requirements based on customer, project, and business needs.Develop and maintain the product roadmap, ensuring alignment with company strategy.Translate requirements into clear specifications and design inputs, securing stakeholder approval.Lead the design of cable assemblies, including drawings, schematics, and BOMs. Compliance & Standards Ensure all designs comply with relevant UK/EU standardsDocument and maintain compliance records, coordinating certification or environmental testing as needed.Stay current with updates to industry standards and incorporate changes into product design. Testing & Quality Assurance Define and oversee testing and validation plans for all cable products.Ensure every cable undergoes functional and safety tests before release.Work with Production and Project teams to design test fixtures, analyse failures, and drive corrective actions. Stakeholder Management Act as the central liaison between engineering, projects, production, and customers.Provide regular progress updates, flag risks, and manage expectations across all stakeholders.Support project delivery timelines. Cost & Performance Optimisation Together with the Production Manager, monitor and manage product costs (BOM and lifecycle).Support cost-reduction initiatives through smarter design and manufacturing efficiencies. Education: Bachelor's degree (BEng/BSc or higher) in Electrical, Electronic, Mechanical, or related Engineering field (required).Additional certifications (e.g. Six Sigma, Lean Manufacturing) advantageous.Experience:3-5+ years in product development, design engineering, or product ownership for hardware or cabling products.Experience working across engineering, manufacturing, and supply chain functions. Technical Skills: Expertise in cable design, connector systems, and materials selection.Proficiency in interpreting and producing technical drawings and electrical schematics (e.g. AutoCAD Electrical)Knowledge of electrical and mechanical principles, signal integrity, and environmental considerations.Experience with testing methods and tools (continuity, insulation, load, and environmental testing).Understanding of quality systems (ISO 9001) and compliance with BS/EN/IEC standards. Soft Skills: Strong communication and stakeholder management skills.Ability to lead cross-functional teams without direct authority.Analytical thinker with excellent problem-solving and organisational skills.Proactive, adaptable, and committed to continuous improvement. In return we will offer a competitive salary along with a comprehensive benefits package including a discretionary bonus, healthcare cash back scheme, private pension scheme, life assurance and income protection, a great holiday package including a buy and sell scheme, as well as many initiatives to support a healthy lifestyle. ebblo International ebblo helps public transport providers move confidently into the future. Our advanced ITCS solutions adapt as mobility evolves - powered by future-proof technologies and decades of experience. Together, we elevate passenger experiences and make transport systems smarter, greener, and ready for what's next.At ebblo, we are building more than innovative products - we're building momentum to reimagine the future of public transport. Join a team where curiosity is encouraged, ideas move fast, and every voice has the power to shape what comes next. If you're driven by impact and excited to shape the future of mobility, ebblo is where your next chapter begins.ebblo is part of Modaxo, the global collective of people transportation technology companies within Constellation Software Inc. (TSX: CSU).
Feb 27, 2026
Full time
Supply Chain Manager page is loaded Supply Chain Managerlocations: United Kingdom - Burntwood: United Kingdom - Loughtontime type: Full timeposted on: Posted Todayjob requisition id: R56664 Job Summary: We are seeking a dynamic and experienced professional to reimagine, optimise, and govern our end-to-end supply chain processes while also owning the design and compliance of our cable products. This dual role is central to building a resilient, data-driven, and efficient global supply network that works hand-in-hand with production, and ensuring our cabling solutions meet performance, reliability, and compliance standards. Please note, Cabling engineering knowledge and CAD experience is essential for this position. Trapeze ITS is part of Modaxo, a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. "Modaxo's expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world's people" - Bill Delaney, CEO, Modaxo. Location: Burntwood (with an expectation to attend our Loughton office and client sites when required). Key Responsibilities Product Definition & Vision Define cable product requirements based on customer, project, and business needs.Develop and maintain the product roadmap, ensuring alignment with company strategy.Translate requirements into clear specifications and design inputs, securing stakeholder approval.Lead the design of cable assemblies, including drawings, schematics, and BOMs. Compliance & Standards Ensure all designs comply with relevant UK/EU standardsDocument and maintain compliance records, coordinating certification or environmental testing as needed.Stay current with updates to industry standards and incorporate changes into product design. Testing & Quality Assurance Define and oversee testing and validation plans for all cable products.Ensure every cable undergoes functional and safety tests before release.Work with Production and Project teams to design test fixtures, analyse failures, and drive corrective actions. Stakeholder Management Act as the central liaison between engineering, projects, production, and customers.Provide regular progress updates, flag risks, and manage expectations across all stakeholders.Support project delivery timelines. Cost & Performance Optimisation Together with the Production Manager, monitor and manage product costs (BOM and lifecycle).Support cost-reduction initiatives through smarter design and manufacturing efficiencies. Education: Bachelor's degree (BEng/BSc or higher) in Electrical, Electronic, Mechanical, or related Engineering field (required).Additional certifications (e.g. Six Sigma, Lean Manufacturing) advantageous.Experience:3-5+ years in product development, design engineering, or product ownership for hardware or cabling products.Experience working across engineering, manufacturing, and supply chain functions. Technical Skills: Expertise in cable design, connector systems, and materials selection.Proficiency in interpreting and producing technical drawings and electrical schematics (e.g. AutoCAD Electrical)Knowledge of electrical and mechanical principles, signal integrity, and environmental considerations.Experience with testing methods and tools (continuity, insulation, load, and environmental testing).Understanding of quality systems (ISO 9001) and compliance with BS/EN/IEC standards. Soft Skills: Strong communication and stakeholder management skills.Ability to lead cross-functional teams without direct authority.Analytical thinker with excellent problem-solving and organisational skills.Proactive, adaptable, and committed to continuous improvement. In return we will offer a competitive salary along with a comprehensive benefits package including a discretionary bonus, healthcare cash back scheme, private pension scheme, life assurance and income protection, a great holiday package including a buy and sell scheme, as well as many initiatives to support a healthy lifestyle. ebblo International ebblo helps public transport providers move confidently into the future. Our advanced ITCS solutions adapt as mobility evolves - powered by future-proof technologies and decades of experience. Together, we elevate passenger experiences and make transport systems smarter, greener, and ready for what's next.At ebblo, we are building more than innovative products - we're building momentum to reimagine the future of public transport. Join a team where curiosity is encouraged, ideas move fast, and every voice has the power to shape what comes next. If you're driven by impact and excited to shape the future of mobility, ebblo is where your next chapter begins.ebblo is part of Modaxo, the global collective of people transportation technology companies within Constellation Software Inc. (TSX: CSU).
Head of Software Engineering Exeter, Devon (Hybrid-Working) Market Rates Plus an excellent company benefits package (including 25 days holiday plus bank holidays, Private Healthcare, Bonuses, Pension, etc.) Skills and Experience: Proven leadership experience leading a multidisciplinary technology function encompassing software development (Backend/Cloud) and preferably hardware/firmware engineering. Extensive experience successfully driving large-scale architectural transformation and modernisation projects (eg, monolithic to microservices, Legacy stack replacement, etc.). Expertise in cloud-native, scalable system design within a high-throughput, low-latency environment, preferably telematics/IoT. Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes, etc.) and serverless patterns. Demonstrable ability to set and enforce high standards for code quality, technical documentation and development practices. Proven experience in leading and mentoring technical managers and managing a large engineering budget. Excellent stakeholder and communication skills, including the ability to communicate complex technical concepts to executives. An understanding of my client's current technology stack (PHP, React and Native Mobile) and experience migrating off similar platforms. Experience with Python and the AWS ecosystem (EC2, S3, Lambda, RDS, etc.). Must have recent experience working with and to ISO 9001 or ISO 27001 standards. Familiarity with test-driven design methodologies (TDD). The Opportunity: In this high-profile, high-impact, strategic role you will be the senior technical authority driving my client's strategic evolution towards a scalable, software-first SaaS platform. The successful post-holder will hold responsibility for the entire digital ecosystem (across the Web, Mobile and Cloud technologies), ensuring their technical vision aggressively pursues software-led growth, while continuing to improve the hardware solution which remains their core business offering. The Head of Software Engineering will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps and Quality Assurance; fostering a culture of technical rigour that integrates software agility with the continued evolution of their core technology-stack. Applications: Please contact John Noonan here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
Feb 26, 2026
Full time
Head of Software Engineering Exeter, Devon (Hybrid-Working) Market Rates Plus an excellent company benefits package (including 25 days holiday plus bank holidays, Private Healthcare, Bonuses, Pension, etc.) Skills and Experience: Proven leadership experience leading a multidisciplinary technology function encompassing software development (Backend/Cloud) and preferably hardware/firmware engineering. Extensive experience successfully driving large-scale architectural transformation and modernisation projects (eg, monolithic to microservices, Legacy stack replacement, etc.). Expertise in cloud-native, scalable system design within a high-throughput, low-latency environment, preferably telematics/IoT. Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes, etc.) and serverless patterns. Demonstrable ability to set and enforce high standards for code quality, technical documentation and development practices. Proven experience in leading and mentoring technical managers and managing a large engineering budget. Excellent stakeholder and communication skills, including the ability to communicate complex technical concepts to executives. An understanding of my client's current technology stack (PHP, React and Native Mobile) and experience migrating off similar platforms. Experience with Python and the AWS ecosystem (EC2, S3, Lambda, RDS, etc.). Must have recent experience working with and to ISO 9001 or ISO 27001 standards. Familiarity with test-driven design methodologies (TDD). The Opportunity: In this high-profile, high-impact, strategic role you will be the senior technical authority driving my client's strategic evolution towards a scalable, software-first SaaS platform. The successful post-holder will hold responsibility for the entire digital ecosystem (across the Web, Mobile and Cloud technologies), ensuring their technical vision aggressively pursues software-led growth, while continuing to improve the hardware solution which remains their core business offering. The Head of Software Engineering will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps and Quality Assurance; fostering a culture of technical rigour that integrates software agility with the continued evolution of their core technology-stack. Applications: Please contact John Noonan here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
We are currently recruiting for a Senior Planner on behalf of a global Tier One main contractor, delivering one of the UK's most complex and high-profile infrastructure programmes, London Power Tunnels Phase Two in New Cross. This role offers an exciting opportunity to play a key part in planning and delivering critical tunnelling works within a technically advanced and collaborative environment. You'll be joining a business with a strong culture of safety, development and innovation, where career progression and professional growth are actively supported. If you're motivated by challenging infrastructure projects and long-term career potential, this could be the perfect next step in your planning career. Responsibilities Evaluation of project contract documents in order to build and maintain detailed programmes specifying time and resource requirements Assist the Package Manager as directed with planning related matters for the project. Review construction progress with input from the construction team, update programmes and produce reports as necessary Collation of progress information & production of progress reporting as required including Weekly Progress Report, Weekly Work Plan (CRL), Monthly Dashboard (CRL) Highlight areas of concern with regard to construction progress and review mitigation measures with the Planning Lead and Construction Team. Evaluate scope changes, additional work orders and other elements, including interface and coordination with Commercial Team with regards to cost and contractual implications Attend meetings as required with Project Teams, Clients and Third Parties Liaise with Client's Planners and Package Managers as required Assist site teams with planning matters Ensure planning techniques are adhered to Assist in the monitoring of requirements for planning resources including computer hardware and software. Assist in the preparation of a resourced programme, including reviewing the outcome for conformance with expectations and requirements. Prepare visual material in support of planned methods and undertake programme risk analysis Provide a link to communicate planning community information between all parties Ensure project is completed on time or ahead of time Programming of compensation events Early programming to enable proper coordinated interface management Ensure evaluation of project contract documents in order to build and maintain detailed programmes specifying time and resource requirements Production of external and internal programmes throughout the duration of LPT2 Review construction progress with input from the construction team, update programmes and produce reports as necessary Highlight areas of concern with regard to construction progress and review mitigation measures with the Planning Lead Person Specification Extensive experience in a civil engineering or HNC Construction related discipline Demonstrate a broad understanding and working knowledge of construction methods and outputs Active experience of working with a wide range of planning techniques in serving both tendering and contract delivery A clear understanding of the commercial and contractual interfaces with the planning function Competent use of industry software Computer literate with a good working knowledge of Microsoft packages, including Microsoft Project. Benefits Generous annual leave entitlement often above statutory minimum, including support for health and fitness initiatives. Health, safety and wellbeing programmes including mental health support and employee assistance services. Competitive salary aligned with industry standards. Defined contribution pension scheme (employer contributions). Private medical insurance and healthcare support options. Structured training and development programmes to support career progression. Access to specialist training and continuing education opportunities via company-wide academy and resources. Company car/cash allowance andtravel allowances
Feb 26, 2026
Full time
We are currently recruiting for a Senior Planner on behalf of a global Tier One main contractor, delivering one of the UK's most complex and high-profile infrastructure programmes, London Power Tunnels Phase Two in New Cross. This role offers an exciting opportunity to play a key part in planning and delivering critical tunnelling works within a technically advanced and collaborative environment. You'll be joining a business with a strong culture of safety, development and innovation, where career progression and professional growth are actively supported. If you're motivated by challenging infrastructure projects and long-term career potential, this could be the perfect next step in your planning career. Responsibilities Evaluation of project contract documents in order to build and maintain detailed programmes specifying time and resource requirements Assist the Package Manager as directed with planning related matters for the project. Review construction progress with input from the construction team, update programmes and produce reports as necessary Collation of progress information & production of progress reporting as required including Weekly Progress Report, Weekly Work Plan (CRL), Monthly Dashboard (CRL) Highlight areas of concern with regard to construction progress and review mitigation measures with the Planning Lead and Construction Team. Evaluate scope changes, additional work orders and other elements, including interface and coordination with Commercial Team with regards to cost and contractual implications Attend meetings as required with Project Teams, Clients and Third Parties Liaise with Client's Planners and Package Managers as required Assist site teams with planning matters Ensure planning techniques are adhered to Assist in the monitoring of requirements for planning resources including computer hardware and software. Assist in the preparation of a resourced programme, including reviewing the outcome for conformance with expectations and requirements. Prepare visual material in support of planned methods and undertake programme risk analysis Provide a link to communicate planning community information between all parties Ensure project is completed on time or ahead of time Programming of compensation events Early programming to enable proper coordinated interface management Ensure evaluation of project contract documents in order to build and maintain detailed programmes specifying time and resource requirements Production of external and internal programmes throughout the duration of LPT2 Review construction progress with input from the construction team, update programmes and produce reports as necessary Highlight areas of concern with regard to construction progress and review mitigation measures with the Planning Lead Person Specification Extensive experience in a civil engineering or HNC Construction related discipline Demonstrate a broad understanding and working knowledge of construction methods and outputs Active experience of working with a wide range of planning techniques in serving both tendering and contract delivery A clear understanding of the commercial and contractual interfaces with the planning function Competent use of industry software Computer literate with a good working knowledge of Microsoft packages, including Microsoft Project. Benefits Generous annual leave entitlement often above statutory minimum, including support for health and fitness initiatives. Health, safety and wellbeing programmes including mental health support and employee assistance services. Competitive salary aligned with industry standards. Defined contribution pension scheme (employer contributions). Private medical insurance and healthcare support options. Structured training and development programmes to support career progression. Access to specialist training and continuing education opportunities via company-wide academy and resources. Company car/cash allowance andtravel allowances
Linux Systems Administrator - Working in a vibrant Financial environment, candidates will have at least 8 years Linux Systems Administration with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 8+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy
Feb 26, 2026
Full time
Linux Systems Administrator - Working in a vibrant Financial environment, candidates will have at least 8 years Linux Systems Administration with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 8+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy
Leightons Opticians & Hearing Care
Farnham, Surrey
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
Feb 26, 2026
Full time
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on-screen tests and to mark millions of paper based scripts. For over a decade we have been partnering with the world's leading awarding bodies to deliver intuitive, secure, and reliable e marking solutions. Visit our website to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities Accountable: For the delivery of contracts within this high profile global digital assessment transformation programme. Customer Satisfaction: Ensuring robust communication and governance is in place with the IB to deliver the programme. Strategic Planning: Develop and articulate the strategic vision and objectives of the program in alignment with the organisation's goals and objectives. Programme Management: Oversee all aspects of the program, including planning, budgeting, resource allocation, risk management, and scheduling to ensure successful programme execution. Stakeholder Management: Engage and collaborate with key stakeholders, such as senior executives, clients, project teams, and external partners, to ensure their alignment with programme goals and objectives. Team Leadership: Provide strong leadership and direction to the programme team and transformational leadership engagement with the IB teams. Programme Governance: Establish and maintain effective governance structures, processes, and controls to monitor and manage programme progress, risks, issues, and dependencies. Financial Management: Develop and manage the programme budget, monitor financial performance, and ensure effective utilisation of resources within approved budgets. Communication and Reporting: Communicate programme status, progress, and issues to stakeholders through regular reporting, presentations, and effective communication channels. Quality Assurance: Ensure the programme adheres to quality standards and best practices, implementing processes and metrics to measure and improve program performance. Change Management: Develop and implement change management strategies to address organisational and programme changes, ensuring smooth transitions and adoption. Engage and support IB plan to transition schools, though schools adoption planning and user onboarding. Thought Partnership: Actively engage and drive thought partnership approach within RM and the IB for this high profile digital assessment transformation programme. Evaluation and Lessons Learned: Conduct programme evaluations, collect feedback, and identify lessons learned to improve future programme effectiveness and efficiency. International Travel: Willingness to travel as required. Experience Experience: Significant experience in programme management, preferably in leading full life cycle complex and large scale programmes, with a proven track record of successful programme delivery. Leadership Skills: Strong leadership abilities, including the ability to inspire and motivate teams, manage conflicts, and make decisions in a fast paced and dynamic environment. Strategic Thinking: Excellent strategic planning and analytical skills to develop programme strategies, identify risks and opportunities, and make informed decisions. Communication Skills: Outstanding written and verbal communication skills, with the ability to effectively interact and present information to various stakeholders at different organisational levels and confidence to present in meetings, workshops, events. Stakeholder Management: Experience and strong ability in managing relationships with diverse stakeholders, including senior executives, clients, project teams, and external partners. Ability to effectively influence senior internal stakeholders. Organisational planning, resource mobilisation and problem solving abilities. Financial and Budgeting Skills: Proficiency in financial management, budgeting, and resource allocation to ensure efficient and effective program delivery. Problem Solving Abilities: Strong problem solving skills to identify and address complex issues, mitigate risks, and drive programme success. Ability to work effectively under pressure with competing and rapidly changing priorities. Creativity: Ability to drive creative solutions to customer priorities and objectives. Change Management Expertise: Experience in implementing change management strategies and methodologies to drive organisational and programme transformations. Industry Knowledge: Familiarity with the industry or domain relevant to the programme, including an understanding of industry trends, regulations, and best practices. What's in it for you? At RM we have "My Work " which provides office based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at other locations in the UK that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer sponsorship for this role.
Feb 26, 2026
Full time
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on-screen tests and to mark millions of paper based scripts. For over a decade we have been partnering with the world's leading awarding bodies to deliver intuitive, secure, and reliable e marking solutions. Visit our website to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities Accountable: For the delivery of contracts within this high profile global digital assessment transformation programme. Customer Satisfaction: Ensuring robust communication and governance is in place with the IB to deliver the programme. Strategic Planning: Develop and articulate the strategic vision and objectives of the program in alignment with the organisation's goals and objectives. Programme Management: Oversee all aspects of the program, including planning, budgeting, resource allocation, risk management, and scheduling to ensure successful programme execution. Stakeholder Management: Engage and collaborate with key stakeholders, such as senior executives, clients, project teams, and external partners, to ensure their alignment with programme goals and objectives. Team Leadership: Provide strong leadership and direction to the programme team and transformational leadership engagement with the IB teams. Programme Governance: Establish and maintain effective governance structures, processes, and controls to monitor and manage programme progress, risks, issues, and dependencies. Financial Management: Develop and manage the programme budget, monitor financial performance, and ensure effective utilisation of resources within approved budgets. Communication and Reporting: Communicate programme status, progress, and issues to stakeholders through regular reporting, presentations, and effective communication channels. Quality Assurance: Ensure the programme adheres to quality standards and best practices, implementing processes and metrics to measure and improve program performance. Change Management: Develop and implement change management strategies to address organisational and programme changes, ensuring smooth transitions and adoption. Engage and support IB plan to transition schools, though schools adoption planning and user onboarding. Thought Partnership: Actively engage and drive thought partnership approach within RM and the IB for this high profile digital assessment transformation programme. Evaluation and Lessons Learned: Conduct programme evaluations, collect feedback, and identify lessons learned to improve future programme effectiveness and efficiency. International Travel: Willingness to travel as required. Experience Experience: Significant experience in programme management, preferably in leading full life cycle complex and large scale programmes, with a proven track record of successful programme delivery. Leadership Skills: Strong leadership abilities, including the ability to inspire and motivate teams, manage conflicts, and make decisions in a fast paced and dynamic environment. Strategic Thinking: Excellent strategic planning and analytical skills to develop programme strategies, identify risks and opportunities, and make informed decisions. Communication Skills: Outstanding written and verbal communication skills, with the ability to effectively interact and present information to various stakeholders at different organisational levels and confidence to present in meetings, workshops, events. Stakeholder Management: Experience and strong ability in managing relationships with diverse stakeholders, including senior executives, clients, project teams, and external partners. Ability to effectively influence senior internal stakeholders. Organisational planning, resource mobilisation and problem solving abilities. Financial and Budgeting Skills: Proficiency in financial management, budgeting, and resource allocation to ensure efficient and effective program delivery. Problem Solving Abilities: Strong problem solving skills to identify and address complex issues, mitigate risks, and drive programme success. Ability to work effectively under pressure with competing and rapidly changing priorities. Creativity: Ability to drive creative solutions to customer priorities and objectives. Change Management Expertise: Experience in implementing change management strategies and methodologies to drive organisational and programme transformations. Industry Knowledge: Familiarity with the industry or domain relevant to the programme, including an understanding of industry trends, regulations, and best practices. What's in it for you? At RM we have "My Work " which provides office based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at other locations in the UK that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer sponsorship for this role.
Hardware Test Engineer Horsham, West Sussex £35,000 - £40,000 + excellent Benefits. We are a surveillance and fire control specialist providing bespoke solutions for Land and Maritime domains. By working with us, you have access to advanced technology solutions - We have three decades of experience in designing, developing and manufacturing solutions from the ground up. Joining the Test Department and reporting to the Test Engineering Manager, the Test Engineer will be responsible for testing electro-optical-mechanical components, sub-assemblies, assemblies, and systems, and recording results accurately, flagging issues to the engineering team, and carrying out fault-finding to diagnose production or design issues. Key Responsibilities: Hardware Test Engineer Undertaking Factory Acceptance Tests using standard workshop test equipment such as power supplies, digital multi-meters & oscilloscopes. Assist in creating test procedures and FAT documents. Fault-find electromechanical equipment. Effective communications with both technical and non-technical personnel. Adhere to the company's procedures, policies and goals. Ensure at all times that health & safety regulations and guidelines are followed. Ensure that all procedures are followed as specified in the Quality Manual. Maintain documentation to ensure it is kept accurate and up to date in accordance with ISO 9001 standards. Assist in maintaining the office and workshop in a clean and orderly state and ensure good project house keeping Actively support continuous improvement activities. Support field service when required. Skills & Experience: Hardware Test Engineer Essential Excellent knowledge of manual testing electrical and electro-mechanical systems. Ability to write comprehensive test plans and factory acceptance tests for new product launches. Able to read complex technical drawings, wiring diagrams and PCB schematics. Will be able to support production and quality activities when required. ONC or equivalent in Electronics Engineering Experience with manual test and integration. Desirable PCB testing and fault-finding experience Good knowledge of digital camera and video protocols. Knowledge of automated test software. PLC programming. Experience in CAD packages. Experience in communication protocols. Understanding of networking and network infrastructure.
Feb 26, 2026
Full time
Hardware Test Engineer Horsham, West Sussex £35,000 - £40,000 + excellent Benefits. We are a surveillance and fire control specialist providing bespoke solutions for Land and Maritime domains. By working with us, you have access to advanced technology solutions - We have three decades of experience in designing, developing and manufacturing solutions from the ground up. Joining the Test Department and reporting to the Test Engineering Manager, the Test Engineer will be responsible for testing electro-optical-mechanical components, sub-assemblies, assemblies, and systems, and recording results accurately, flagging issues to the engineering team, and carrying out fault-finding to diagnose production or design issues. Key Responsibilities: Hardware Test Engineer Undertaking Factory Acceptance Tests using standard workshop test equipment such as power supplies, digital multi-meters & oscilloscopes. Assist in creating test procedures and FAT documents. Fault-find electromechanical equipment. Effective communications with both technical and non-technical personnel. Adhere to the company's procedures, policies and goals. Ensure at all times that health & safety regulations and guidelines are followed. Ensure that all procedures are followed as specified in the Quality Manual. Maintain documentation to ensure it is kept accurate and up to date in accordance with ISO 9001 standards. Assist in maintaining the office and workshop in a clean and orderly state and ensure good project house keeping Actively support continuous improvement activities. Support field service when required. Skills & Experience: Hardware Test Engineer Essential Excellent knowledge of manual testing electrical and electro-mechanical systems. Ability to write comprehensive test plans and factory acceptance tests for new product launches. Able to read complex technical drawings, wiring diagrams and PCB schematics. Will be able to support production and quality activities when required. ONC or equivalent in Electronics Engineering Experience with manual test and integration. Desirable PCB testing and fault-finding experience Good knowledge of digital camera and video protocols. Knowledge of automated test software. PLC programming. Experience in CAD packages. Experience in communication protocols. Understanding of networking and network infrastructure.
Overview Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role Profile Our Automation teams deliver projects in various industries including Nuclear, Oil & Gas, Food & Beverage, Chemicals & Pharmaceuticals, Energy/Renewables, Data Centres and Utilities. Our teams across Chesterfield, Fareham and Warrington deliver solutions using a wide array of technology including Rockwell, Siemens, Schneider, AVEVA, Ignition and many more. These solutions include PLC, HMI, SCADA, MES, Batch, Functional Safety, OT Cyber Security and Industry 4.0. As part of our continued growth in Automation, we are looking for a Senior Systems Engineer to join our team in Fareham. The Senior Systems Engineer will: Be a committed and enthusiastic member of the team, taking full responsibility for successful technical delivery of a complete project solution to the agreed scope in accordance with company procedures whilst meeting budgetary and time-scale targets. Be pro-active, and able to allocate tasks among team members and supervise, assist and monitor task progress and advise the project manager on progress, risks and issues. Work co-operatively with the Project Manager and engineering team to ensure smooth project progress in accordance with the agreed project lifecycle. Key Activities Responsible for the technical delivery of projects Work closely with and support the Project Manager in all aspects of project technical delivery and scope management Allocate tasks to the engineering team and monitor progress Responsible for meeting the technical and quality requirements of projects Ensure project adherence to company quality processes and procedures Identify project opportunities and variations Support the Project Manager in identifying and managing risks and issues Identify and enable use of reusable modules by standardisation and modularization of systems where appropriate Prototyping of new technologies Training planning and support Mentoring of Engineers Support the Automation sales and proposals teams Provide Health and Safety leadership by example Functions Senior Systems Engineers are normally expected to undertake the following: Involvement in sales to projects hand-over process Assist the Project Managerin the development of the project Qualityplan Assist the Project Managerin the development and ongoing updates of task & procurement lists Peer review documents created by the project team or other teams Undertake site surveys as required Undertake outline design, upfront design studies and requirement definition for clients Develop FDS Develop DDS Develop project modules. (Modules as identified in the design - PLC code modules, SCADA scripts, Mimics, communicationdrivers, etc.) Develop site work documentation with team input as necessary (Risk assessment, method statement, site test documentation) Undertake full integrated system testing, CFAT, SAT and installation Undertake observations, variation and reworks Undertake site installation & commissioning Experience & Qualifications The following experience is essential: Detailed experience of the full project life cycle from system specification through design, development, testing and on-site commissioning is essential Development & delivery of detaileddesign documentation Hands on delivery experience of PLC and SCADA systems A good appreciation of Control panels, electrical installation and Instrumentation solutions. A Degree or HND/HNC in Electrical / Electronic Engineering, Control Systems or relevant discipline Chartered Engineer or working towards professional registration Experience of some or all of the following is desirable: PLC and SCADA experience with Rockwell, Siemens, Schneider, AVEVA or Ignition MQTT & IOT Systems Historians Database Implementation and Management Ethernet Network design and configuration IT hardware & Software Virtualised platforms such as VMware & ESXi OT Cyber Security Functional Safety If you wish to speak to a member of the recruitment team, please contact .
Feb 26, 2026
Full time
Overview Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role Profile Our Automation teams deliver projects in various industries including Nuclear, Oil & Gas, Food & Beverage, Chemicals & Pharmaceuticals, Energy/Renewables, Data Centres and Utilities. Our teams across Chesterfield, Fareham and Warrington deliver solutions using a wide array of technology including Rockwell, Siemens, Schneider, AVEVA, Ignition and many more. These solutions include PLC, HMI, SCADA, MES, Batch, Functional Safety, OT Cyber Security and Industry 4.0. As part of our continued growth in Automation, we are looking for a Senior Systems Engineer to join our team in Fareham. The Senior Systems Engineer will: Be a committed and enthusiastic member of the team, taking full responsibility for successful technical delivery of a complete project solution to the agreed scope in accordance with company procedures whilst meeting budgetary and time-scale targets. Be pro-active, and able to allocate tasks among team members and supervise, assist and monitor task progress and advise the project manager on progress, risks and issues. Work co-operatively with the Project Manager and engineering team to ensure smooth project progress in accordance with the agreed project lifecycle. Key Activities Responsible for the technical delivery of projects Work closely with and support the Project Manager in all aspects of project technical delivery and scope management Allocate tasks to the engineering team and monitor progress Responsible for meeting the technical and quality requirements of projects Ensure project adherence to company quality processes and procedures Identify project opportunities and variations Support the Project Manager in identifying and managing risks and issues Identify and enable use of reusable modules by standardisation and modularization of systems where appropriate Prototyping of new technologies Training planning and support Mentoring of Engineers Support the Automation sales and proposals teams Provide Health and Safety leadership by example Functions Senior Systems Engineers are normally expected to undertake the following: Involvement in sales to projects hand-over process Assist the Project Managerin the development of the project Qualityplan Assist the Project Managerin the development and ongoing updates of task & procurement lists Peer review documents created by the project team or other teams Undertake site surveys as required Undertake outline design, upfront design studies and requirement definition for clients Develop FDS Develop DDS Develop project modules. (Modules as identified in the design - PLC code modules, SCADA scripts, Mimics, communicationdrivers, etc.) Develop site work documentation with team input as necessary (Risk assessment, method statement, site test documentation) Undertake full integrated system testing, CFAT, SAT and installation Undertake observations, variation and reworks Undertake site installation & commissioning Experience & Qualifications The following experience is essential: Detailed experience of the full project life cycle from system specification through design, development, testing and on-site commissioning is essential Development & delivery of detaileddesign documentation Hands on delivery experience of PLC and SCADA systems A good appreciation of Control panels, electrical installation and Instrumentation solutions. A Degree or HND/HNC in Electrical / Electronic Engineering, Control Systems or relevant discipline Chartered Engineer or working towards professional registration Experience of some or all of the following is desirable: PLC and SCADA experience with Rockwell, Siemens, Schneider, AVEVA or Ignition MQTT & IOT Systems Historians Database Implementation and Management Ethernet Network design and configuration IT hardware & Software Virtualised platforms such as VMware & ESXi OT Cyber Security Functional Safety If you wish to speak to a member of the recruitment team, please contact .
Contract: Compute Environment & Asset Lead Start Date: ASAP Duration: 6 months Location: Remote Rate: £500 - £550 a day inside of IR35 Reference: 20233 Role Summary The Compute Environment & Asset Lead is responsible for the governance, life cycle control, and operational oversight of shared x86 environments. The role ensures all lab hardware, software, access, and usage are appropriately managed, funded, auditable, and aligned to enterprise control frameworks. This is a Run/Operations role focused on governance, compliance, control, and enablement of shared test lab environments. It does not replace existing Lab Managers but provides structured oversight and enterprise-level governance across the lab estate. Key Responsibilities Own and maintain accurate hardware and software asset records for all test lab environments. Govern allocation, reuse, refresh, and decommissioning of lab assets across programmes. Ensure all lab usage is supported by approved demand, project codes, or funding mechanisms (eg, xClarity demand governance). Access & Control Management - Provide oversight of console and environment access across lab platforms. Ensure access requests are formally approved, documented, periodically reviewed, and revoked when no longer required Support audit activities relating to lab asset tracking, funding, and access management. Maintain evidence trails to ensure lab environments are fully auditable. Identify and mitigate operational risks associated with shared test environments. Key Skills & Experience Strong understanding of x86 server estate management and associated tooling, including: Lenovo XClarity Dell OpenManage HPE System Management Homepage HPE OneView Experience with: Hardware life cycle management (provisioning to decommissioning) Console and remote access governance Capacity and utilisation reporting Enterprise IT asset management processes Working within regulated or audit-driven environments Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Feb 25, 2026
Contractor
Contract: Compute Environment & Asset Lead Start Date: ASAP Duration: 6 months Location: Remote Rate: £500 - £550 a day inside of IR35 Reference: 20233 Role Summary The Compute Environment & Asset Lead is responsible for the governance, life cycle control, and operational oversight of shared x86 environments. The role ensures all lab hardware, software, access, and usage are appropriately managed, funded, auditable, and aligned to enterprise control frameworks. This is a Run/Operations role focused on governance, compliance, control, and enablement of shared test lab environments. It does not replace existing Lab Managers but provides structured oversight and enterprise-level governance across the lab estate. Key Responsibilities Own and maintain accurate hardware and software asset records for all test lab environments. Govern allocation, reuse, refresh, and decommissioning of lab assets across programmes. Ensure all lab usage is supported by approved demand, project codes, or funding mechanisms (eg, xClarity demand governance). Access & Control Management - Provide oversight of console and environment access across lab platforms. Ensure access requests are formally approved, documented, periodically reviewed, and revoked when no longer required Support audit activities relating to lab asset tracking, funding, and access management. Maintain evidence trails to ensure lab environments are fully auditable. Identify and mitigate operational risks associated with shared test environments. Key Skills & Experience Strong understanding of x86 server estate management and associated tooling, including: Lenovo XClarity Dell OpenManage HPE System Management Homepage HPE OneView Experience with: Hardware life cycle management (provisioning to decommissioning) Console and remote access governance Capacity and utilisation reporting Enterprise IT asset management processes Working within regulated or audit-driven environments Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Support & Automation Technician | Permanent | Maidstone, Kent | £33,000 Overview : We are looking for an IT & Automation Technician to join a fast-growing E-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently. This is a permanent, Full time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP. Role & Responsibilities: Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines Perform proactive maintenance to maximise uptime and prevent breakdowns Carry out reactive repairs to get production lines back up and running quickly Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers Assist the IT Manager with infrastructure projects, upgrades and improvements Skills & Experience: Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work Strong interest in technology, IT systems and automation processes Experience with MS365 and Ubiquiti environments is a plus Highly IT literate, proactive and able to get things done independently Obsessed with improving systems and processes to maximise efficiency Package: £33,000 Base Salary On Site (Maidstone) Great Benefits Package Career Progression Opportunities Support & Automation Technician | Permanent | Maidstone, Kent | £33,000
Feb 25, 2026
Full time
Support & Automation Technician | Permanent | Maidstone, Kent | £33,000 Overview : We are looking for an IT & Automation Technician to join a fast-growing E-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently. This is a permanent, Full time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP. Role & Responsibilities: Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines Perform proactive maintenance to maximise uptime and prevent breakdowns Carry out reactive repairs to get production lines back up and running quickly Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers Assist the IT Manager with infrastructure projects, upgrades and improvements Skills & Experience: Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work Strong interest in technology, IT systems and automation processes Experience with MS365 and Ubiquiti environments is a plus Highly IT literate, proactive and able to get things done independently Obsessed with improving systems and processes to maximise efficiency Package: £33,000 Base Salary On Site (Maidstone) Great Benefits Package Career Progression Opportunities Support & Automation Technician | Permanent | Maidstone, Kent | £33,000
Job Title: SC Cleared Server Engineer Location: Portsmouth Duration: 6 months with possible extension Must be willing and eligible to go through the SC clearance process We have a requirement for an IT Server engineer to provide technical leadership and support to IT projects and programmes. The role will work with project managers and technical lead, to deliver IT solutions. The candidate will use their SME knowledge to lead the delivery of complex technical tasks, as directed by the Technical lead, to support the delivery of projects. This will include customer and stakeholder engagement. The candidate could be involved with all stages of the lifecycle of an IT from conception through to in-service, applying their skills to tasks such as: Design Implementation Integration Test and evaluation Responsibilities & Outputs: The role will be responsible for: Delivery: Working to time and budget, the candidate will be responsible for maintaining and improving the Strike Net Experimentation Environment working alongside a Network Engineer. Level 3 Support to all Strike Net Infrastructure Support Secure by Design implementation User guides and work instructions Design or process documents Hardware or software builds System installation or integration Support Config and Control Technical presentations Technical documentation Test plans and reports Accountabilities: Undertake the delivery of standard tasking independently Provide new perspectives and challenge existing solutions for new tasks. Contribute to process improvements Provide mentoring support to junior colleagues Supporting technical aspects of proposals Provide estimation of effort required for tasks Essential skills, knowledge, capabilities etc Proven interpersonal/communication skills in order to convey complex information. Experience of working on a range of engineering projects. Good motivation and drive to see issues addressed. Ability to stimulate creative ideas and helps integrate their contributions into professional, deliverable solutions. Desirable skills, knowledge, capabilities etc VMware vSphere (including vSAN) NSX is beneficial Omnissa Horizon NVIDIA DLS Windows Server 2016/19/22 Windows Clients 10/11 Linux Ubuntu WSUS and Linux patching Anti-virus/ Malware Management Web Proxying and Web Filtering Management Signal Sign-On Management
Feb 25, 2026
Contractor
Job Title: SC Cleared Server Engineer Location: Portsmouth Duration: 6 months with possible extension Must be willing and eligible to go through the SC clearance process We have a requirement for an IT Server engineer to provide technical leadership and support to IT projects and programmes. The role will work with project managers and technical lead, to deliver IT solutions. The candidate will use their SME knowledge to lead the delivery of complex technical tasks, as directed by the Technical lead, to support the delivery of projects. This will include customer and stakeholder engagement. The candidate could be involved with all stages of the lifecycle of an IT from conception through to in-service, applying their skills to tasks such as: Design Implementation Integration Test and evaluation Responsibilities & Outputs: The role will be responsible for: Delivery: Working to time and budget, the candidate will be responsible for maintaining and improving the Strike Net Experimentation Environment working alongside a Network Engineer. Level 3 Support to all Strike Net Infrastructure Support Secure by Design implementation User guides and work instructions Design or process documents Hardware or software builds System installation or integration Support Config and Control Technical presentations Technical documentation Test plans and reports Accountabilities: Undertake the delivery of standard tasking independently Provide new perspectives and challenge existing solutions for new tasks. Contribute to process improvements Provide mentoring support to junior colleagues Supporting technical aspects of proposals Provide estimation of effort required for tasks Essential skills, knowledge, capabilities etc Proven interpersonal/communication skills in order to convey complex information. Experience of working on a range of engineering projects. Good motivation and drive to see issues addressed. Ability to stimulate creative ideas and helps integrate their contributions into professional, deliverable solutions. Desirable skills, knowledge, capabilities etc VMware vSphere (including vSAN) NSX is beneficial Omnissa Horizon NVIDIA DLS Windows Server 2016/19/22 Windows Clients 10/11 Linux Ubuntu WSUS and Linux patching Anti-virus/ Malware Management Web Proxying and Web Filtering Management Signal Sign-On Management
Bauer Media Group Heinrich Bauer Verlag KG
Manchester, Lancashire
Select how often (in days) to receive an alert: Bauer Media Audio is Europe's largest commercial audio broadcaster. We are on a journey to evolve the world of audio and continue to deliver for our audiences across Broadcast and Digital by sustained innovation across our entireproduct and technology estate. The Director of Product B2B (m/f/d) is a senior leadership role responsible for driving the vision, strategy and implementation of high-quality software products that deliver Bauer Media Audio internal needs. Alongside setting the Product strategy, they will foster a culture of excellence, working closely with other peers in Technology and the wider business. This is a key role in the BMA Technology organisation, focusing on delivering value to BMA across nine international markets, ensuring great collaboration and cooperation with market teams. It requires the individual to have a solid product development experience in complex environments, leading large scale teams & projects, inspiring and motivating them and stakehodlers alike. Main Responsibilities Develop and own the multi-year product roadmap for the audio business systems portfolio, aligned with company strategy and market opportunity. Identify emerging trends in professional audio, signal processing, DSP, AV-over-IP, conferencing, and cloud-enabled systems. Define product positioning, value propositions, and competitive differentiation. Lead cross-functional teams to bring new business focused audio products from concept to launch. Prioritize features, technical requirements, and user experience improvements based on customer research, data insights, and market dynamics. Oversee product lifecycle management and strategies for continuous improvement. Technical & Engineering Collaboration Partner closely with engineering leadership to ensure system architecture, technical feasibility, and development plans are in place and future proof. Facilitate trade-off decisions between cost, performance, and time-to-market. Ensure robust testing processes and product quality standards across hardware and software. Work with commercial/sales and other teams to develop a product vision & strategy that delivers on business needs. Represent the company at industry events, technology forums, and partner meetings. Monitor performance metrics, forecast demand, and drive operational efficiency. Lead business cases for new opportunities, including ROI modelling. Leadership & Team Development Mentor and develop product managers and business analysts in the team. Foster a culture of innovation, accountability, and customer-first thinking. Enhance processes for product planning, documentation, and agile development. Main Objectives Delivering Value:Ensure the teams deliver customer and market-driven solutions that align with overall business objectives. Operational Excellence: Oversee product operational performance, ensuring that products and systems are robust, scalable, and secure. Team Growth & Development:Ensure the team remains motivated, well-supported, and continuously improving in terms of technical and personal development. Job Requirements Personal skills: Organisation & Prioritisation: Ability to manage multiple projects and demands, ensuring that business and market needs are met in a timely manner. Clear Communication:Strong written and verbal communication skills, particularly in managing high-pressure situations like incident escalations. Resilience & Adaptability: Ability to maintain calm and clarity under pressure, demonstrating strong decision-making and problem-solving skills in complex technical environments. Strong problem-solving abilities, with a technical background that allows for effective management of complex back-end systems. High emotional intelligence, with a focus on empathy-driven communication and conflict resolution. Adaptable and decisive, capable of handling shifting priorities in a fast-paced environment. Excellent organisational skills, able to manage multiple projects and tasks concurrently. Collaboration & Empathy: Strong interpersonal skills, enabling effective collaboration with internal teams and external stakeholders. A focus on transparent and empathetic communication. Conflict Resolution:Ability to mediate disputes within the team and ensure conflicts are resolved constructively. Stakeholder Management: Proven ability to interact and influence product and technology teams, aligning technical work with business objectives. Location Manchester, UK-wide (hybrid) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing We are actively recruiting for this position, so the job advert may close earlier than expected. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you. Date Job Posting Last Updated: 18 Feb 2026
Feb 25, 2026
Full time
Select how often (in days) to receive an alert: Bauer Media Audio is Europe's largest commercial audio broadcaster. We are on a journey to evolve the world of audio and continue to deliver for our audiences across Broadcast and Digital by sustained innovation across our entireproduct and technology estate. The Director of Product B2B (m/f/d) is a senior leadership role responsible for driving the vision, strategy and implementation of high-quality software products that deliver Bauer Media Audio internal needs. Alongside setting the Product strategy, they will foster a culture of excellence, working closely with other peers in Technology and the wider business. This is a key role in the BMA Technology organisation, focusing on delivering value to BMA across nine international markets, ensuring great collaboration and cooperation with market teams. It requires the individual to have a solid product development experience in complex environments, leading large scale teams & projects, inspiring and motivating them and stakehodlers alike. Main Responsibilities Develop and own the multi-year product roadmap for the audio business systems portfolio, aligned with company strategy and market opportunity. Identify emerging trends in professional audio, signal processing, DSP, AV-over-IP, conferencing, and cloud-enabled systems. Define product positioning, value propositions, and competitive differentiation. Lead cross-functional teams to bring new business focused audio products from concept to launch. Prioritize features, technical requirements, and user experience improvements based on customer research, data insights, and market dynamics. Oversee product lifecycle management and strategies for continuous improvement. Technical & Engineering Collaboration Partner closely with engineering leadership to ensure system architecture, technical feasibility, and development plans are in place and future proof. Facilitate trade-off decisions between cost, performance, and time-to-market. Ensure robust testing processes and product quality standards across hardware and software. Work with commercial/sales and other teams to develop a product vision & strategy that delivers on business needs. Represent the company at industry events, technology forums, and partner meetings. Monitor performance metrics, forecast demand, and drive operational efficiency. Lead business cases for new opportunities, including ROI modelling. Leadership & Team Development Mentor and develop product managers and business analysts in the team. Foster a culture of innovation, accountability, and customer-first thinking. Enhance processes for product planning, documentation, and agile development. Main Objectives Delivering Value:Ensure the teams deliver customer and market-driven solutions that align with overall business objectives. Operational Excellence: Oversee product operational performance, ensuring that products and systems are robust, scalable, and secure. Team Growth & Development:Ensure the team remains motivated, well-supported, and continuously improving in terms of technical and personal development. Job Requirements Personal skills: Organisation & Prioritisation: Ability to manage multiple projects and demands, ensuring that business and market needs are met in a timely manner. Clear Communication:Strong written and verbal communication skills, particularly in managing high-pressure situations like incident escalations. Resilience & Adaptability: Ability to maintain calm and clarity under pressure, demonstrating strong decision-making and problem-solving skills in complex technical environments. Strong problem-solving abilities, with a technical background that allows for effective management of complex back-end systems. High emotional intelligence, with a focus on empathy-driven communication and conflict resolution. Adaptable and decisive, capable of handling shifting priorities in a fast-paced environment. Excellent organisational skills, able to manage multiple projects and tasks concurrently. Collaboration & Empathy: Strong interpersonal skills, enabling effective collaboration with internal teams and external stakeholders. A focus on transparent and empathetic communication. Conflict Resolution:Ability to mediate disputes within the team and ensure conflicts are resolved constructively. Stakeholder Management: Proven ability to interact and influence product and technology teams, aligning technical work with business objectives. Location Manchester, UK-wide (hybrid) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing We are actively recruiting for this position, so the job advert may close earlier than expected. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you. Date Job Posting Last Updated: 18 Feb 2026
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Baillieston, Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 25, 2026
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Baillieston, Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Get Staffed Online Recruitment Limited
Hull, Yorkshire
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone? Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly? Are you organised, independent and tech-savvy? Are you looking for a job with prospects and earning potential? If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning? If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Feb 25, 2026
Full time
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone? Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly? Are you organised, independent and tech-savvy? Are you looking for a job with prospects and earning potential? If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning? If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly Are you organised, independent and tech-savvy Are you looking for a job with prospects and earning potential If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Feb 25, 2026
Full time
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly Are you organised, independent and tech-savvy Are you looking for a job with prospects and earning potential If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Deployment and Integration Engineer Prestwick, Scotland Permanent Full time, Monday-Friday (on call rota once trained) Right to work in the UK and eligible for BPSS clearance The Role: We are seeking an experienced Deployment and Integration Engineer to join our onsite support team based in Prestwick, supporting critical UK national infrastructure. You will play a key role in the deployment, integration, and operational support of advanced Air Traffic Management (ATM) systems within a highly regulated, safety-critical environment. Working closely with project managers, engineers, offshore development teams, and customer stakeholders, you will support some of the most complex and mission-critical ATM systems in operation today. This is a customer-facing role involving Infrastructure as a Service (IaaS), system integration, virtualisation, networking, automation, and operational support activities. Key Responsibilities: Provide third line (expert) support for operational ATM systems, including incident investigation and resolution Collaborate with offshore development teams to diagnose and resolve complex technical issues Deploy and maintain operational, training, and test environments Act as the engineering focal point during system development, integration, and operational validation activities Deploy and integrate hardware and software systems within customer and internal ATM environments Participate in customer meetings, providing updates on investigations and progress Produce formal technical documentation, including procedures, high level designs, and network architectures Build and maintain strong, trusted relationships with customer stakeholders Contribute to continuous improvement, innovation, and knowledge sharing within the team Essential Skills & Experience: Experience working in regulated and safety critical environments (eg Defence, Aerospace, Rail, Nuclear, Oil & Gas, Automotive, Maritime) Strong hands on experience with: Linux (preferably RHEL) Virtualization (VMware, KVM) Networking (TCP/IP, multicast, routing) Scripting (Shell, Python) Experience with log analysis and system troubleshooting Familiarity with automation and provisioning tools (Ansible, Puppet) Network troubleshooting using tools such as Tcpdump and Wireshark Experience with software installation, deployment, and integration testing Excellent communication skills, with the ability to explain technical concepts clearly to both technical and non technical stakeholders Strong customer facing skills and the ability to operate effectively under pressure Fluent English and willingness to undertake occasional business travel Desirable: Experience with container based technologies (Docker, Kubernetes) Experience working in highly distributed, multi site teams Spanish language skills To apply or find out more information on the role please send your CV
Feb 25, 2026
Full time
Deployment and Integration Engineer Prestwick, Scotland Permanent Full time, Monday-Friday (on call rota once trained) Right to work in the UK and eligible for BPSS clearance The Role: We are seeking an experienced Deployment and Integration Engineer to join our onsite support team based in Prestwick, supporting critical UK national infrastructure. You will play a key role in the deployment, integration, and operational support of advanced Air Traffic Management (ATM) systems within a highly regulated, safety-critical environment. Working closely with project managers, engineers, offshore development teams, and customer stakeholders, you will support some of the most complex and mission-critical ATM systems in operation today. This is a customer-facing role involving Infrastructure as a Service (IaaS), system integration, virtualisation, networking, automation, and operational support activities. Key Responsibilities: Provide third line (expert) support for operational ATM systems, including incident investigation and resolution Collaborate with offshore development teams to diagnose and resolve complex technical issues Deploy and maintain operational, training, and test environments Act as the engineering focal point during system development, integration, and operational validation activities Deploy and integrate hardware and software systems within customer and internal ATM environments Participate in customer meetings, providing updates on investigations and progress Produce formal technical documentation, including procedures, high level designs, and network architectures Build and maintain strong, trusted relationships with customer stakeholders Contribute to continuous improvement, innovation, and knowledge sharing within the team Essential Skills & Experience: Experience working in regulated and safety critical environments (eg Defence, Aerospace, Rail, Nuclear, Oil & Gas, Automotive, Maritime) Strong hands on experience with: Linux (preferably RHEL) Virtualization (VMware, KVM) Networking (TCP/IP, multicast, routing) Scripting (Shell, Python) Experience with log analysis and system troubleshooting Familiarity with automation and provisioning tools (Ansible, Puppet) Network troubleshooting using tools such as Tcpdump and Wireshark Experience with software installation, deployment, and integration testing Excellent communication skills, with the ability to explain technical concepts clearly to both technical and non technical stakeholders Strong customer facing skills and the ability to operate effectively under pressure Fluent English and willingness to undertake occasional business travel Desirable: Experience with container based technologies (Docker, Kubernetes) Experience working in highly distributed, multi site teams Spanish language skills To apply or find out more information on the role please send your CV
Electrical, Mechanical, Data Centre Technical Operations Engineer 6 months London - 5 days a week in the office Join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support within its data centres. Data centre equipment that supports mission-critical Servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. Key job responsibilities - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Safety - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture. Engineering & Facility Operations and Maintenance - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers Basic qualifications - City & Guilds/NVQ Level 3 in Electrical or Mechanical Engineering or equivalent - Knowledge and experience of mechanical systems (Mechanical, HVAC systems, Controls), or knowledge and experience of key electrical competencies and theory Preferred qualifications - Experienced within data centre engineering operations experience - Bachelors degree in electrical, mechanical
Feb 25, 2026
Contractor
Electrical, Mechanical, Data Centre Technical Operations Engineer 6 months London - 5 days a week in the office Join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support within its data centres. Data centre equipment that supports mission-critical Servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. Key job responsibilities - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Safety - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture. Engineering & Facility Operations and Maintenance - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers Basic qualifications - City & Guilds/NVQ Level 3 in Electrical or Mechanical Engineering or equivalent - Knowledge and experience of mechanical systems (Mechanical, HVAC systems, Controls), or knowledge and experience of key electrical competencies and theory Preferred qualifications - Experienced within data centre engineering operations experience - Bachelors degree in electrical, mechanical
Description Technical Project Manager Leidos are a global leader in the integration and application of information technology, engineering, and science to solve the customers' most demanding challenges. We deliver mission-focused solutions including cloud services, enterprise IT solutions, data centre modernization, operational technology and cyber security including end-to-end cyber integration and high-grade encryption. Because of significant business growth in an exciting mission critical sector, we have a requirement for a security-cleared Technical PM based in the UK, working at customer sites in the Herefordshire region. This is a new opportunity to work with our expanding team. Your role in Leidos will involve working alongside our customers to solve some of their most complex and unique problems. WHAT WILL YOU BE DOING? We are seeking a dynamic and experienced Technical Project Manager to join our delivery teams, supporting a range of projects, from small electronic prototypes with embedded software to complex on prem and cloud systems projects. This role demands strong technical leadership, excellent communication skills, flexibility and a good understanding of engineering and testing practices. KEY RESPONSIBILITIES 1. Project Delivery & Governance Lead the delivery of technical projects ensuring adherence to agreed scope, budget, schedule, and quality expectations. Apply Leidos PMO/PM standards, documentation, and governance practices, including risk, issue, and dependency management. Coordinate reviews, assurance gates, and engineering approvals in line with technical governance. Maintain robust project documentation including plans, schedules, technical assumptions, deliverables, and acceptance criteria. 2. Technical Oversight & Integration Work closely with engineering leads, technical authorities, and SMEs to ensure designs are aligned, feasible, and compliant with system and customer constraints. Support development, review, and traceability of requirements, designs, test approaches, and verification evidence. Identify technical risks early, coordinating mitigations, change impacts, and escalation where necessary. 3. Stakeholder Engagement (Customer & Internal) Act as the primary onsite interface with the customer, maintaining strong, trusted relationships. Communicate progress, blockers, and decisions clearly across customer and Leidos teams. Facilitate cross functional collaboration between engineering, PMO, commercial, security, and operational teams. 4. Planning, Reporting & Controls Develop and maintain integrated delivery schedules, resource profiles, and milestones in collaboration with the PMO team. Provide inputs to reporting packs (status, KPI updates, risks, decisions) and feed into wider programme governance. 5. People Leadership & Team Coordination Coordinate multidisciplinary engineers and analysts across hardware, software, cyber, and systems domains. Support onboarding, technical process training, and alignment to engineering ways of working. Essential Skills & Experience Proven experience as a Project Manager in Waterfall and Agile environments, preferably in the Defence sector (10-15 years). Excellent technical leadership, communication, and stakeholder management skills. High security discipline: understanding of classification constraints, regulatory frameworks, and secure delivery processes. Ability to operate flexibly in fast changing, ad hoc environments linked to shifting defence priorities. Strong understanding of Project Management principles and methodologies. Hands on project experience with both cloud technologies and RF communications. Desirable Qualifications & Experience Certification in project management (e.g., PMQ/PPQ, ChPP, MSP). Experience in regulated environments (e.g. defence, law enforcement). Exposure to DevOps and CI/CD practices. Additional Considerations: Due to the nature of this position, we require you to be eligible to achieve DV clearance (which comes with a 3 month notice period). As a result, you should be a British Citizen and have resided in the UK for the last 10 years. Due to the nature of the work, the majority will be conducted on customer sites, with only a small amount of remote working possible. Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Reward Scheme Includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Access to Flexi time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos . click apply for full job details
Feb 25, 2026
Full time
Description Technical Project Manager Leidos are a global leader in the integration and application of information technology, engineering, and science to solve the customers' most demanding challenges. We deliver mission-focused solutions including cloud services, enterprise IT solutions, data centre modernization, operational technology and cyber security including end-to-end cyber integration and high-grade encryption. Because of significant business growth in an exciting mission critical sector, we have a requirement for a security-cleared Technical PM based in the UK, working at customer sites in the Herefordshire region. This is a new opportunity to work with our expanding team. Your role in Leidos will involve working alongside our customers to solve some of their most complex and unique problems. WHAT WILL YOU BE DOING? We are seeking a dynamic and experienced Technical Project Manager to join our delivery teams, supporting a range of projects, from small electronic prototypes with embedded software to complex on prem and cloud systems projects. This role demands strong technical leadership, excellent communication skills, flexibility and a good understanding of engineering and testing practices. KEY RESPONSIBILITIES 1. Project Delivery & Governance Lead the delivery of technical projects ensuring adherence to agreed scope, budget, schedule, and quality expectations. Apply Leidos PMO/PM standards, documentation, and governance practices, including risk, issue, and dependency management. Coordinate reviews, assurance gates, and engineering approvals in line with technical governance. Maintain robust project documentation including plans, schedules, technical assumptions, deliverables, and acceptance criteria. 2. Technical Oversight & Integration Work closely with engineering leads, technical authorities, and SMEs to ensure designs are aligned, feasible, and compliant with system and customer constraints. Support development, review, and traceability of requirements, designs, test approaches, and verification evidence. Identify technical risks early, coordinating mitigations, change impacts, and escalation where necessary. 3. Stakeholder Engagement (Customer & Internal) Act as the primary onsite interface with the customer, maintaining strong, trusted relationships. Communicate progress, blockers, and decisions clearly across customer and Leidos teams. Facilitate cross functional collaboration between engineering, PMO, commercial, security, and operational teams. 4. Planning, Reporting & Controls Develop and maintain integrated delivery schedules, resource profiles, and milestones in collaboration with the PMO team. Provide inputs to reporting packs (status, KPI updates, risks, decisions) and feed into wider programme governance. 5. People Leadership & Team Coordination Coordinate multidisciplinary engineers and analysts across hardware, software, cyber, and systems domains. Support onboarding, technical process training, and alignment to engineering ways of working. Essential Skills & Experience Proven experience as a Project Manager in Waterfall and Agile environments, preferably in the Defence sector (10-15 years). Excellent technical leadership, communication, and stakeholder management skills. High security discipline: understanding of classification constraints, regulatory frameworks, and secure delivery processes. Ability to operate flexibly in fast changing, ad hoc environments linked to shifting defence priorities. Strong understanding of Project Management principles and methodologies. Hands on project experience with both cloud technologies and RF communications. Desirable Qualifications & Experience Certification in project management (e.g., PMQ/PPQ, ChPP, MSP). Experience in regulated environments (e.g. defence, law enforcement). Exposure to DevOps and CI/CD practices. Additional Considerations: Due to the nature of this position, we require you to be eligible to achieve DV clearance (which comes with a 3 month notice period). As a result, you should be a British Citizen and have resided in the UK for the last 10 years. Due to the nature of the work, the majority will be conducted on customer sites, with only a small amount of remote working possible. Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Reward Scheme Includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Access to Flexi time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos . click apply for full job details
Cyngor Caerdydd/Cardiff Council
Cardiff, South Glamorgan
ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Feb 25, 2026
Full time
ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
