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Procurement Manager
Chartered Institute of Procurement and Supply (CIPS)
Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Job Description As a Property Procurement Manager, you will ensure contractual compliance and effective cost management across Property Services and Building Maintenance. This role focuses on developing category strategies, enhancing resource planning, and collaborating with stakeholders to identify and capitalize on procurement opportunities that drive innovation and cost savings. Field Base role Qualifications Develop and implement cost-effective strategies for Property Investment, Maintenance, and Statutory Compliance. Drive innovation, achieve contractual compliance, reduce costs, and support sustainability objectives. Manage tendering initiatives, contractor performance, and contribute high-quality, innovative solutions to the overall Property agenda. Collaborate with internal stakeholders to ensure refurbishment projects and maintenance align with operational needs. Manage relationships with suppliers and contractors to ensure timely and cost-effective completion of projects. What you'll bring Experience in developing and managing procurement strategies within multi-site retail or hospitality. Proven ability to analyze financial data, forecast spending, and make data-driven decisions. Expertise in managing relationships with suppliers, manufacturers, and contractors. Strong understanding of statutory regulations and sustainable procurement practices. Ability to engage and influence stakeholders, driving innovation and continuous improvement in procurement processes. Additional Information We're all about rewarding our team's hard work, that's why You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more
Jan 13, 2026
Full time
Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Job Description As a Property Procurement Manager, you will ensure contractual compliance and effective cost management across Property Services and Building Maintenance. This role focuses on developing category strategies, enhancing resource planning, and collaborating with stakeholders to identify and capitalize on procurement opportunities that drive innovation and cost savings. Field Base role Qualifications Develop and implement cost-effective strategies for Property Investment, Maintenance, and Statutory Compliance. Drive innovation, achieve contractual compliance, reduce costs, and support sustainability objectives. Manage tendering initiatives, contractor performance, and contribute high-quality, innovative solutions to the overall Property agenda. Collaborate with internal stakeholders to ensure refurbishment projects and maintenance align with operational needs. Manage relationships with suppliers and contractors to ensure timely and cost-effective completion of projects. What you'll bring Experience in developing and managing procurement strategies within multi-site retail or hospitality. Proven ability to analyze financial data, forecast spending, and make data-driven decisions. Expertise in managing relationships with suppliers, manufacturers, and contractors. Strong understanding of statutory regulations and sustainable procurement practices. Ability to engage and influence stakeholders, driving innovation and continuous improvement in procurement processes. Additional Information We're all about rewarding our team's hard work, that's why You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more
Hobs Repro
Sales Executive - Printed Media
Hobs Repro
Sales Executive Printed Media Location : This position is remote and we are open to candidates UK wide! Salary : £35,000 basic salary, OTE £55,000 (uncapped commission)! Contract : Full Time / Permanent Hours : 37.5 per week, Monday to Friday Benefits : Birthday day off, School Essentials Programme, Enjoy Benefits scheme (spread the cost of tech or a new bike), Travel Loan and Medicash healthcare plan! Join Hobs Repro Driving Innovation in Visual Communications! Hobs Repro is one of the UK s leading independent reprographics companies, proudly holding a Royal Warrant for services to the Royal Household. We specialise in delivering fast, reliable, and high-quality print solutions for the Architecture, Engineering, Construction (AEC), and creative industries. From concept and design to high-resolution digital printing, bespoke finishing, and delivery via our own couriers we manage every stage of the process. Our investment in cutting-edge technology ensures our clients receive only the best. We re now seeking a Sales Executive with experience in Printed Media to join our Visual Communications team in Bristol. This is a fantastic opportunity for a driven and experienced professional to lead growth in our display graphics division, working nationally to develop new business and nurture existing relationships. As our Sales Executive you will be responsible for: Achieving monthly display graphics sales targets Developing and executing sales strategies to grow revenue and market share Building strong relationships with clients, distributors, and stakeholders Monitoring market trends and competitor activity to identify opportunities Reporting on sales performance, market insights, and customer feedback Managing projects and installations to ensure client satisfaction Collaborating with Visual Communications and Reprographics teams across the UK Ensuring compliance with company policies and ethical standards Supporting the Regional Manager with ad-hoc duties as required In order to be successful in this role you must have: Proven success in the display graphics sector, ideally in a sales role Strong communication and interpersonal skills Proficiency in Microsoft Office and professional email/phone communication Ability to self-motivate and inspire colleagues Willingness to travel nationally and engage with clients face-to-face Good English and Mathematics skills UK Driving Licence It would be great if you had: Experience in project management and surveying Analytical and problem-solving skills A keen eye for detail and ability to manage multiple projects If you re keen to grow with a company that will invest in you, we d love to hear from you. Click APPLY and start your journey with Hobs today! No agencies please.
Jan 13, 2026
Full time
Sales Executive Printed Media Location : This position is remote and we are open to candidates UK wide! Salary : £35,000 basic salary, OTE £55,000 (uncapped commission)! Contract : Full Time / Permanent Hours : 37.5 per week, Monday to Friday Benefits : Birthday day off, School Essentials Programme, Enjoy Benefits scheme (spread the cost of tech or a new bike), Travel Loan and Medicash healthcare plan! Join Hobs Repro Driving Innovation in Visual Communications! Hobs Repro is one of the UK s leading independent reprographics companies, proudly holding a Royal Warrant for services to the Royal Household. We specialise in delivering fast, reliable, and high-quality print solutions for the Architecture, Engineering, Construction (AEC), and creative industries. From concept and design to high-resolution digital printing, bespoke finishing, and delivery via our own couriers we manage every stage of the process. Our investment in cutting-edge technology ensures our clients receive only the best. We re now seeking a Sales Executive with experience in Printed Media to join our Visual Communications team in Bristol. This is a fantastic opportunity for a driven and experienced professional to lead growth in our display graphics division, working nationally to develop new business and nurture existing relationships. As our Sales Executive you will be responsible for: Achieving monthly display graphics sales targets Developing and executing sales strategies to grow revenue and market share Building strong relationships with clients, distributors, and stakeholders Monitoring market trends and competitor activity to identify opportunities Reporting on sales performance, market insights, and customer feedback Managing projects and installations to ensure client satisfaction Collaborating with Visual Communications and Reprographics teams across the UK Ensuring compliance with company policies and ethical standards Supporting the Regional Manager with ad-hoc duties as required In order to be successful in this role you must have: Proven success in the display graphics sector, ideally in a sales role Strong communication and interpersonal skills Proficiency in Microsoft Office and professional email/phone communication Ability to self-motivate and inspire colleagues Willingness to travel nationally and engage with clients face-to-face Good English and Mathematics skills UK Driving Licence It would be great if you had: Experience in project management and surveying Analytical and problem-solving skills A keen eye for detail and ability to manage multiple projects If you re keen to grow with a company that will invest in you, we d love to hear from you. Click APPLY and start your journey with Hobs today! No agencies please.
Hays
Senior Estates Surveyor - FTC
Hays
Job Opportunity: Senior Estates Surveyor East Anglia Contract: 12+ Months Salary: Up to £56,000 pa Job Opportunity: Senior Estates Surveyor East Anglia Contract: 12+ Months Salary: Up to £56,000 paYour new companyAre you a seasoned property professional ready to take on a dynamic and multifaceted estates role within a large and complex organisation? We're seeking a highly skilled Senior Estates Surveyor to join our client's Asset and Estate Management team on a 12+ month contract, supporting the strategic and operational management of a diverse property portfolio. Your new role ️ About the Role As Senior Estates Surveyor, you'll play a pivotal role in managing operational and non-operational estates. Reporting to the Commercial Estates Manager, you'll deliver expert property advice, oversee acquisitions and disposals, negotiate leases and licences, and contribute to strategic planning and legal processes. Your time will be split across a broad range of estate management activities: Property Management Advise on acquisitions/disposals to maximise financial and strategic value Manage budgets, service charges, and external consultants Handle lease renewals, rent reviews, planning applications, and tenant negotiations Conduct site inspections and coordinate legal actions when necessary ️ Property Acquisition & Disposal Lead on freehold/leasehold acquisitions and disposals Liaise with internal stakeholders, conduct market research, and manage legal documentation Lease & Licence Negotiations Negotiate leases, licences, wayleaves, and easements with external parties Draft and review legal agreements, ensuring timely execution Strategic & Legal Advisory Support feasibility studies and strategic reviews Conduct valuations and surveys for insurance, rating, and investment purposes Assist with statutory agreements and legal proceedings, including court appearances Stakeholder Engagement & External Consultants Present to internal committees and working groups Supervise external consultants and contribute to project bids and initiatives What you'll need to succeed What We're Looking For MRICS qualified or equivalent professional experience Proven track record in estates/property management within a complex organisation Strong negotiation, legal, and financial acumen Excellent communication and stakeholder engagement skills Ability to manage competing priorities and deliver high-quality outcomes What you'll get in return Why Join? This is a unique opportunity to influence the future of a major property portfolio. You'll work alongside dedicated professionals in a collaborative environment, with access to diverse projects and the chance to make a lasting impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 13, 2026
Full time
Job Opportunity: Senior Estates Surveyor East Anglia Contract: 12+ Months Salary: Up to £56,000 pa Job Opportunity: Senior Estates Surveyor East Anglia Contract: 12+ Months Salary: Up to £56,000 paYour new companyAre you a seasoned property professional ready to take on a dynamic and multifaceted estates role within a large and complex organisation? We're seeking a highly skilled Senior Estates Surveyor to join our client's Asset and Estate Management team on a 12+ month contract, supporting the strategic and operational management of a diverse property portfolio. Your new role ️ About the Role As Senior Estates Surveyor, you'll play a pivotal role in managing operational and non-operational estates. Reporting to the Commercial Estates Manager, you'll deliver expert property advice, oversee acquisitions and disposals, negotiate leases and licences, and contribute to strategic planning and legal processes. Your time will be split across a broad range of estate management activities: Property Management Advise on acquisitions/disposals to maximise financial and strategic value Manage budgets, service charges, and external consultants Handle lease renewals, rent reviews, planning applications, and tenant negotiations Conduct site inspections and coordinate legal actions when necessary ️ Property Acquisition & Disposal Lead on freehold/leasehold acquisitions and disposals Liaise with internal stakeholders, conduct market research, and manage legal documentation Lease & Licence Negotiations Negotiate leases, licences, wayleaves, and easements with external parties Draft and review legal agreements, ensuring timely execution Strategic & Legal Advisory Support feasibility studies and strategic reviews Conduct valuations and surveys for insurance, rating, and investment purposes Assist with statutory agreements and legal proceedings, including court appearances Stakeholder Engagement & External Consultants Present to internal committees and working groups Supervise external consultants and contribute to project bids and initiatives What you'll need to succeed What We're Looking For MRICS qualified or equivalent professional experience Proven track record in estates/property management within a complex organisation Strong negotiation, legal, and financial acumen Excellent communication and stakeholder engagement skills Ability to manage competing priorities and deliver high-quality outcomes What you'll get in return Why Join? This is a unique opportunity to influence the future of a major property portfolio. You'll work alongside dedicated professionals in a collaborative environment, with access to diverse projects and the chance to make a lasting impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
FP&A Manager - Global Manufacturing
Hays
FP&A MANAGER - MANUFACTURING - £70-80K + BONUS + BENEFITS The Company Are you looking to take the next step in your career within a fast-paced, acquisitive global organisation? This is an exciting opportunity to join a PE-backed manufacturing company that is expanding rapidly across international markets. They are looking for an FP&A Manager to join their finance function - ideally seeking an ACA-qualified accountant either coming straight from practice or with some industry experience within FP&A/commercial finance. The Role As FP&A Manager, you will play a pivotal role in driving commercial insight and supporting strategic decision-making. Reporting to the Head of FP&A, you'll be responsible for: Leading the budgeting, forecasting, and planning processes.Finance business partnering with multiple divisions.Partnering with senior stakeholders to influence business performance and growth.Support the month-end process, producing monthly management board packs. Variance analysis of performance vs budget.Developing robust financial models and dashboards to enhance reporting efficiency.Leading and developing a team of finance analysts.Supporting on acquisitions and investment proposals. Ad hoc projects as required. About You You will be:ACA qualified (or equivalent) with 2-4 years PQE.Either a Top 10 Audit Assistant Manager/Manager seeking a move into industry, or an ACA second mover who has already moved into the FP&A/commercial finance space looking for their next exciting opportunity.Highly analytical with strong stakeholder management skills.Comfortable working in a dynamic, acquisitive environment. What's on Offer Competitive salary of £70,000 - £80,000. Attractive bonus and benefits package.Exposure to senior leadership and strategic projects in a global setting.Clear progression opportunities within a growing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 13, 2026
Full time
FP&A MANAGER - MANUFACTURING - £70-80K + BONUS + BENEFITS The Company Are you looking to take the next step in your career within a fast-paced, acquisitive global organisation? This is an exciting opportunity to join a PE-backed manufacturing company that is expanding rapidly across international markets. They are looking for an FP&A Manager to join their finance function - ideally seeking an ACA-qualified accountant either coming straight from practice or with some industry experience within FP&A/commercial finance. The Role As FP&A Manager, you will play a pivotal role in driving commercial insight and supporting strategic decision-making. Reporting to the Head of FP&A, you'll be responsible for: Leading the budgeting, forecasting, and planning processes.Finance business partnering with multiple divisions.Partnering with senior stakeholders to influence business performance and growth.Support the month-end process, producing monthly management board packs. Variance analysis of performance vs budget.Developing robust financial models and dashboards to enhance reporting efficiency.Leading and developing a team of finance analysts.Supporting on acquisitions and investment proposals. Ad hoc projects as required. About You You will be:ACA qualified (or equivalent) with 2-4 years PQE.Either a Top 10 Audit Assistant Manager/Manager seeking a move into industry, or an ACA second mover who has already moved into the FP&A/commercial finance space looking for their next exciting opportunity.Highly analytical with strong stakeholder management skills.Comfortable working in a dynamic, acquisitive environment. What's on Offer Competitive salary of £70,000 - £80,000. Attractive bonus and benefits package.Exposure to senior leadership and strategic projects in a global setting.Clear progression opportunities within a growing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #
Kent Wildlife Trust
Nature Investment & Partnerships Manager
Kent Wildlife Trust
Nature Investment & Partnerships Manager - East Kent (East Kent Nature Investment Zone Development Manager) This role is offered on a fixed term contract of two years. The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role. About us: Kent Wildlife Trust is the county's leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. But we can't save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet. What you'll be doing: The East Kent Nature Investment Zone Development Manager is an exciting new role in Kent Wildlife Trust which will lead the development work essential to delivery of the East Kent Nature Investment Zone (NIZ)-a pioneering initiative that will accelerate landscape-scale nature recovery through innovative finance mechanisms, strategic partnerships, and targeted ecological restoration. What we need you to bring: Kent Wildlife Trust are looking for a skilled project development manager with experience of working in the environment, natural capital or nature-based finance sector. You will be skilled in developing, shaping and communicating multi-stakeholder projects or initiatives, working across sectors including with Local Authorities, statutory agencies, private sector investors, businesses and landowners as well as eNGOs and others. You will have experience in developing project portfolios, identifying and securing funding and creating long-term partnerships for delivery. What we will offer in return: We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you're at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. Next steps: If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We are unable to recruit anyone who does not have a legal right to work in the UK. Unfortunately, we cannot provide visa sponsorship. Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role. The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature! REF-
Jan 13, 2026
Full time
Nature Investment & Partnerships Manager - East Kent (East Kent Nature Investment Zone Development Manager) This role is offered on a fixed term contract of two years. The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role. About us: Kent Wildlife Trust is the county's leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. But we can't save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet. What you'll be doing: The East Kent Nature Investment Zone Development Manager is an exciting new role in Kent Wildlife Trust which will lead the development work essential to delivery of the East Kent Nature Investment Zone (NIZ)-a pioneering initiative that will accelerate landscape-scale nature recovery through innovative finance mechanisms, strategic partnerships, and targeted ecological restoration. What we need you to bring: Kent Wildlife Trust are looking for a skilled project development manager with experience of working in the environment, natural capital or nature-based finance sector. You will be skilled in developing, shaping and communicating multi-stakeholder projects or initiatives, working across sectors including with Local Authorities, statutory agencies, private sector investors, businesses and landowners as well as eNGOs and others. You will have experience in developing project portfolios, identifying and securing funding and creating long-term partnerships for delivery. What we will offer in return: We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you're at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. Next steps: If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We are unable to recruit anyone who does not have a legal right to work in the UK. Unfortunately, we cannot provide visa sponsorship. Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role. The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature! REF-
NG Bailey
Senior Buyer/Buyer
NG Bailey Stowmarket, Suffolk
Senior Buyer/Buyer - Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary Lead on full end to end process on project and contract specific procurement tenders Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified. Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers Manage supply chain in your operational business units to maximise value for that business unit and the wider division Ensure supply chain relationships are developed and maintained to deliver exemplar performance, bring appropriate technical innovation and keeps us ahead of the competition What we're looking for: We're looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: Managed project procurement spends of £2m + Lead Procurement Projects from start to finish Mix of direct and indirect procurement experience and capability Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly Confident, enthusiastic and the ability to self-manage Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 13, 2026
Full time
Senior Buyer/Buyer - Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary Lead on full end to end process on project and contract specific procurement tenders Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified. Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers Manage supply chain in your operational business units to maximise value for that business unit and the wider division Ensure supply chain relationships are developed and maintained to deliver exemplar performance, bring appropriate technical innovation and keeps us ahead of the competition What we're looking for: We're looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: Managed project procurement spends of £2m + Lead Procurement Projects from start to finish Mix of direct and indirect procurement experience and capability Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly Confident, enthusiastic and the ability to self-manage Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Action for Stammering Children
Deputy CEO
Action for Stammering Children
About the Role An exciting opportunity has arisen at Action for Stammering Children for a Deputy CEO who is interested in combining their fundraising expertise with a dynamic leadership role. This is an excellent role for someone with a fundraising background to assist the CEO in growing and diversifying the charity's income streams and gaining experience in managing day-to-day operations. The Deputy CEO will lead on implementation of the fundraising strategy and support the CEO in managing operational matters. It is anticipated that the successful candidate will have experience in donor acquisition and Trust and Foundation fundraising. This role will involve working closely with the CEO who sets the strategic direction, oversees and evaluates the charity's activity portfolio, manages the charity's partners, and represents the charity externally. A key priority for Action for Stammering Children is effectively demonstrating the impact of its work to beneficiaries, supporters and funders. We are therefore looking for someone with excellent communication and organisational skills, passion for making a difference to children who stammer and their families, and experience of line management. Key responsibilities Fundraising Implement ASC's comprehensive fundraising strategy, which aims to diversify the charity's income streams, expand the supporter base and underpin the organisation's financial sustainability. Provide quarterly reports to the CEO on progress with the fundraising strategy. Build and maintain relationships with current and prospective trusts and foundations, ensuring a deep understanding of their giving priorities and demonstrating the impact of their support. Lead on writing and submitting compelling funding applications and reports to grant-makers, ensuring they align with the charity's strategic goals. Lead on expanding the charity's donor acquisition programme and developing a proposition for new regular givers. Oversee the Community Manager in implementation of the donor acquisition programme, volunteer management and supporting fundraisers. Take responsibility for donor stewardship of the charity's regular givers. Oversee the monitoring and evaluation of funded projects, ensuring that funders receive detailed reports on outcomes and impact for beneficiaries. Work with the CEO to develop the charity's corporate outreach programme, creating advocacy and fundraising opportunities. Build relationships within the sector to identify new funding opportunities and build connections with philanthropic organisations. Team Management Responsible for line management of the Community Manager who is responsible for managing internal stakeholders and expanding the supporter base. Identify skills gaps within the team and work with the CEO to develop training programmes, recruit new staff, and facilitate effective team working. Financial Administration Assist the CEO in preparation of the annual fundraising budget. Monitor the return on investment (ROI) for fundraising activities, ensuring that resources are being utilised efficiently to generate income. Monitor and regularly report on expenditure of restricted funding. Work closely with the finance team to ensure that financial records are up to date. Take responsibility for monitoring and reconciling income from challenge and community fundraising events, and institutional grants. Governance and Compliance Ensure the staff team remain compliant with relevant GDPR and data protection regulations, and comply with fundraising standards at all times. Prepare the fundraising report for the Board and ensure that the Board is kept informed of key fundraising appeals and opportunities. Assist the CEO in board secretariat duties, including organisation of board meetings and preparing the board pack. Maintain the organisation's policy and procedure review cycle. Contribute to the development and implementation of organisational policies and procedures, ensuring that they align with legal and regulatory requirements. Person Specification Essential Experience of Trust and Foundation fundraising, including grant writing, monitoring and reporting. Experience implementing an organisational strategy set by the CEO and Board of Trustees. Ability to effectively manage several projects simultaneously and work with other team members and external consultants to bring the project to completion. Some expertise in individual giving fundraising, particularly donor acquisition. Experience of community outreach, including expertise in building and maintaining organisational mailing lists and stakeholder engagement via online and offline events An effective communicator, capable of confidently implementing the charity's national strategy and representing the charity at external events. Ability to consistently implement the organisation's brand strategy in external communications and stakeholder events. Strong interpersonal and presentation skills, with the ability to manage relationships with key internal and external stakeholders. Undergraduate degree or higher. Desirable Existing knowledge or experience of stammering or language and communication difficulties from either a lived or academic perspective. Experience using financial accounting software (e.g. Sage, Xero), reconciling income/expenditure, and interpreting management accounts. Experience with digital marketing tools, such as Meta Ads Manager and email marketing. About Action for Stammering Children Action for Stammering Children is the national charity for children and young people who stammer, their families and the communities who support them. We exist to ensure that every child who stammers has the support, respect and confidence to live the life they want to lead. Founded in 1989, we provide support and information to young people, families and professionals; champion research into childhood stammering; and campaign for policy and societal change. Action for Stammering Children has recently unveiled a bold, ambitious national strategy that aims to reach the 8% of children who stammer, and their families, across the UK to ensure they receive the support they need to thrive. Our diverse range of activities underscore our commitment to securing access to expertise regardless of family circumstances; securing change by shaping the research and policy agenda; creating space for young people to build connections through our community programmes; and providing support through evidence-based resources for parents, professionals and young people.
Jan 13, 2026
Full time
About the Role An exciting opportunity has arisen at Action for Stammering Children for a Deputy CEO who is interested in combining their fundraising expertise with a dynamic leadership role. This is an excellent role for someone with a fundraising background to assist the CEO in growing and diversifying the charity's income streams and gaining experience in managing day-to-day operations. The Deputy CEO will lead on implementation of the fundraising strategy and support the CEO in managing operational matters. It is anticipated that the successful candidate will have experience in donor acquisition and Trust and Foundation fundraising. This role will involve working closely with the CEO who sets the strategic direction, oversees and evaluates the charity's activity portfolio, manages the charity's partners, and represents the charity externally. A key priority for Action for Stammering Children is effectively demonstrating the impact of its work to beneficiaries, supporters and funders. We are therefore looking for someone with excellent communication and organisational skills, passion for making a difference to children who stammer and their families, and experience of line management. Key responsibilities Fundraising Implement ASC's comprehensive fundraising strategy, which aims to diversify the charity's income streams, expand the supporter base and underpin the organisation's financial sustainability. Provide quarterly reports to the CEO on progress with the fundraising strategy. Build and maintain relationships with current and prospective trusts and foundations, ensuring a deep understanding of their giving priorities and demonstrating the impact of their support. Lead on writing and submitting compelling funding applications and reports to grant-makers, ensuring they align with the charity's strategic goals. Lead on expanding the charity's donor acquisition programme and developing a proposition for new regular givers. Oversee the Community Manager in implementation of the donor acquisition programme, volunteer management and supporting fundraisers. Take responsibility for donor stewardship of the charity's regular givers. Oversee the monitoring and evaluation of funded projects, ensuring that funders receive detailed reports on outcomes and impact for beneficiaries. Work with the CEO to develop the charity's corporate outreach programme, creating advocacy and fundraising opportunities. Build relationships within the sector to identify new funding opportunities and build connections with philanthropic organisations. Team Management Responsible for line management of the Community Manager who is responsible for managing internal stakeholders and expanding the supporter base. Identify skills gaps within the team and work with the CEO to develop training programmes, recruit new staff, and facilitate effective team working. Financial Administration Assist the CEO in preparation of the annual fundraising budget. Monitor the return on investment (ROI) for fundraising activities, ensuring that resources are being utilised efficiently to generate income. Monitor and regularly report on expenditure of restricted funding. Work closely with the finance team to ensure that financial records are up to date. Take responsibility for monitoring and reconciling income from challenge and community fundraising events, and institutional grants. Governance and Compliance Ensure the staff team remain compliant with relevant GDPR and data protection regulations, and comply with fundraising standards at all times. Prepare the fundraising report for the Board and ensure that the Board is kept informed of key fundraising appeals and opportunities. Assist the CEO in board secretariat duties, including organisation of board meetings and preparing the board pack. Maintain the organisation's policy and procedure review cycle. Contribute to the development and implementation of organisational policies and procedures, ensuring that they align with legal and regulatory requirements. Person Specification Essential Experience of Trust and Foundation fundraising, including grant writing, monitoring and reporting. Experience implementing an organisational strategy set by the CEO and Board of Trustees. Ability to effectively manage several projects simultaneously and work with other team members and external consultants to bring the project to completion. Some expertise in individual giving fundraising, particularly donor acquisition. Experience of community outreach, including expertise in building and maintaining organisational mailing lists and stakeholder engagement via online and offline events An effective communicator, capable of confidently implementing the charity's national strategy and representing the charity at external events. Ability to consistently implement the organisation's brand strategy in external communications and stakeholder events. Strong interpersonal and presentation skills, with the ability to manage relationships with key internal and external stakeholders. Undergraduate degree or higher. Desirable Existing knowledge or experience of stammering or language and communication difficulties from either a lived or academic perspective. Experience using financial accounting software (e.g. Sage, Xero), reconciling income/expenditure, and interpreting management accounts. Experience with digital marketing tools, such as Meta Ads Manager and email marketing. About Action for Stammering Children Action for Stammering Children is the national charity for children and young people who stammer, their families and the communities who support them. We exist to ensure that every child who stammers has the support, respect and confidence to live the life they want to lead. Founded in 1989, we provide support and information to young people, families and professionals; champion research into childhood stammering; and campaign for policy and societal change. Action for Stammering Children has recently unveiled a bold, ambitious national strategy that aims to reach the 8% of children who stammer, and their families, across the UK to ensure they receive the support they need to thrive. Our diverse range of activities underscore our commitment to securing access to expertise regardless of family circumstances; securing change by shaping the research and policy agenda; creating space for young people to build connections through our community programmes; and providing support through evidence-based resources for parents, professionals and young people.
Hays
Commercial Finance Manager - £75K
Hays Oswestry, Shropshire
Commercial Finance Manager Hays Senior Finance are seeking an experienced and driven Commercial Finance Manager to support strategic growth initiatives across a global business portfolio. This is a pivotal role for a self-motivated professional with strong analytical skills and leadership capabilities. Key Responsibilities Lead and develop the commercial finance team, ensuring excellence in performance and reporting. Conduct market reviews and financial analysis to identify trends, risks, and opportunities across various sites and projects in the UK and abroad. Prepare financial models, business plans, and reports for senior management to support key decisions. Contribute to acquisition projects, including due diligence, scenario planning, and financing strategies. Support presentations to banks and stakeholders on investment and financing matters. Review financial statements and ensure alignment with corporate objectives. Requirements Qualified Accountant with a right to work in the UK - sponsorship not provided Proven experience in commercial finance, financial modelling, and strategic analysis. Strong knowledge of financial reporting, investment appraisal, and business planning. Demonstrated leadership and team management skills. Excellent communication skills with the ability to present complex financial information clearly. Background in acquisitions and due diligence processes is highly desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 12, 2026
Full time
Commercial Finance Manager Hays Senior Finance are seeking an experienced and driven Commercial Finance Manager to support strategic growth initiatives across a global business portfolio. This is a pivotal role for a self-motivated professional with strong analytical skills and leadership capabilities. Key Responsibilities Lead and develop the commercial finance team, ensuring excellence in performance and reporting. Conduct market reviews and financial analysis to identify trends, risks, and opportunities across various sites and projects in the UK and abroad. Prepare financial models, business plans, and reports for senior management to support key decisions. Contribute to acquisition projects, including due diligence, scenario planning, and financing strategies. Support presentations to banks and stakeholders on investment and financing matters. Review financial statements and ensure alignment with corporate objectives. Requirements Qualified Accountant with a right to work in the UK - sponsorship not provided Proven experience in commercial finance, financial modelling, and strategic analysis. Strong knowledge of financial reporting, investment appraisal, and business planning. Demonstrated leadership and team management skills. Excellent communication skills with the ability to present complex financial information clearly. Background in acquisitions and due diligence processes is highly desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
NG Bailey
Senior Buyer/Buyer
NG Bailey Leeds, Yorkshire
Senior Buyer/Buyer - Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary Lead on full end to end process on project and contract specific procurement tenders Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified. Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers Manage supply chain in your operational business units to maximise value for that business unit and the wider division Ensure supply chain relationships are developed and maintained to deliver exemplar performance, bring appropriate technical innovation and keeps us ahead of the competition What we're looking for: We're looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: Managed project procurement spends of £2m + Lead Procurement Projects from start to finish Mix of direct and indirect procurement experience and capability Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly Confident, enthusiastic and the ability to self-manage Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 12, 2026
Full time
Senior Buyer/Buyer - Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary Lead on full end to end process on project and contract specific procurement tenders Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified. Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers Manage supply chain in your operational business units to maximise value for that business unit and the wider division Ensure supply chain relationships are developed and maintained to deliver exemplar performance, bring appropriate technical innovation and keeps us ahead of the competition What we're looking for: We're looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: Managed project procurement spends of £2m + Lead Procurement Projects from start to finish Mix of direct and indirect procurement experience and capability Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly Confident, enthusiastic and the ability to self-manage Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NG Bailey
Quantity Surveyor
NG Bailey
Quantity Surveyor Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Network Services team are looking for an additional Quantity Surveyor to be based in Essex (Basildon). Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of projects undertaken within the Networks business. This includes electrical and civil frameworks and standalone projects. In addition, the role will include all other activities to enable successful P&L, cash flow and working capital management. Some of the key deliverables in this role will include: NEC3/4 and bespoke contract management of multiple contracts Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are fit for purpose Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management Provide innovative ideas and continuous improvement What we're looking for : Previous experience in a Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential A degree in Quantity Surveying, Construction Management or other related discipline (can be substituted by a relevant HNC and suitable experience); - Essential Good MS Excel skills including the use of look ups and pivot tables. - Essential Experience with Civil Engineering and Construction projects - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 12, 2026
Full time
Quantity Surveyor Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Network Services team are looking for an additional Quantity Surveyor to be based in Essex (Basildon). Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of projects undertaken within the Networks business. This includes electrical and civil frameworks and standalone projects. In addition, the role will include all other activities to enable successful P&L, cash flow and working capital management. Some of the key deliverables in this role will include: NEC3/4 and bespoke contract management of multiple contracts Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are fit for purpose Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management Provide innovative ideas and continuous improvement What we're looking for : Previous experience in a Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential A degree in Quantity Surveying, Construction Management or other related discipline (can be substituted by a relevant HNC and suitable experience); - Essential Good MS Excel skills including the use of look ups and pivot tables. - Essential Experience with Civil Engineering and Construction projects - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sr Customer Success Manager, Commercial (German)
1Password
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Marcus by Goldman Sachs, Product Manager, Vice President, London London United Kingdom Vice ...
Goldman Sachs Bank AG
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jan 12, 2026
Full time
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
NG Bailey
Senior Buyer/Buyer
NG Bailey
Senior Buyer/Buyer - Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary Lead on full end to end process on project and contract specific procurement tenders Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified. Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers Manage supply chain in your operational business units to maximise value for that business unit and the wider division Ensure supply chain relationships are developed and maintained to deliver exemplar performance, bring appropriate technical innovation and keeps us ahead of the competition What we're looking for: We're looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: Managed project procurement spends of £2m + Lead Procurement Projects from start to finish Mix of direct and indirect procurement experience and capability Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly Confident, enthusiastic and the ability to self-manage Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 12, 2026
Full time
Senior Buyer/Buyer - Freedom Group Scotland, North East, Yorkshire, or London/South East (Hybrid Working) Permanent - Full Time Competitive Salary & Benefits Freedom Group have a brilliant opportunity for a Senior Buyer to join their team. Reporting to the Head of Procurement, this role will support Operational teams in delivering current contracts to meet customer requirements and maximise value, whilst also supporting the pricing of tenders to win new work. You will work closely with the Commercial Managers and flex across Direct and Indirect categories to include Sub-Contractors, Civils, Utilities, Cabling, Switchgears, and Transformers Some of the key deliverables in this role will include: Support Operational teams on an on-going basis to ensure that their sub-contractors and suppliers are the best fit for the contract and continue to deliver value, to support contract retention and exemplar customer satisfaction Lead supplier performance reviews including the recording of output into the proprietary system, providing feedback to suppliers and implementing improvement plans where necessary Lead on full end to end process on project and contract specific procurement tenders Proactively support bid teams with up to date and accurate procurement data and sub-contractor/supplier costs where required. Ensuring that the best value for money and added value price is identified. Support operational delivery teams in pre-commencement periods through the publication of known/national SLAs and the development of contract specific, value adding SLAs with key suppliers Manage supply chain in your operational business units to maximise value for that business unit and the wider division Ensure supply chain relationships are developed and maintained to deliver exemplar performance, bring appropriate technical innovation and keeps us ahead of the competition What we're looking for: We're looking for candidates with experience of project-based Procurement who bring confidence, knowledge and drive to the team. Ideally, you will be CIPS qualified (we will support progression to MCIPS) and have the following: Managed project procurement spends of £2m + Lead Procurement Projects from start to finish Mix of direct and indirect procurement experience and capability Understands the needs of stakeholders through engagement within the specific business units, supports colleagues who are operating within a range of different sectors. Understands the markets we operate in and can anticipate the effect upon our business and reacts accordingly Confident, enthusiastic and the ability to self-manage Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NG Bailey
Quantity Surveyor
NG Bailey Basildon, Essex
Quantity Surveyor Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Network Services team are looking for an additional Quantity Surveyor to be based in Essex (Basildon). Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of projects undertaken within the Networks business. This includes electrical and civil frameworks and standalone projects. In addition, the role will include all other activities to enable successful P&L, cash flow and working capital management. Some of the key deliverables in this role will include: NEC3/4 and bespoke contract management of multiple contracts Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are fit for purpose Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management Provide innovative ideas and continuous improvement What we're looking for : Previous experience in a Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential A degree in Quantity Surveying, Construction Management or other related discipline (can be substituted by a relevant HNC and suitable experience); - Essential Good MS Excel skills including the use of look ups and pivot tables. - Essential Experience with Civil Engineering and Construction projects - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 12, 2026
Full time
Quantity Surveyor Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Network Services team are looking for an additional Quantity Surveyor to be based in Essex (Basildon). Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of projects undertaken within the Networks business. This includes electrical and civil frameworks and standalone projects. In addition, the role will include all other activities to enable successful P&L, cash flow and working capital management. Some of the key deliverables in this role will include: NEC3/4 and bespoke contract management of multiple contracts Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are fit for purpose Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management Provide innovative ideas and continuous improvement What we're looking for : Previous experience in a Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential A degree in Quantity Surveying, Construction Management or other related discipline (can be substituted by a relevant HNC and suitable experience); - Essential Good MS Excel skills including the use of look ups and pivot tables. - Essential Experience with Civil Engineering and Construction projects - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sr Customer Success Manager, Commercial (French)
1Password
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
WR Engineering
Business Development Manager
WR Engineering Rochester, Kent
Business Development Manager - Construction / Infrastructure (Specification Sales) Location: UK Wide. Field based Salary: Competitive base + bonus + car + benefits Job Type: Full-time, Permanent We are working on behalf of a market-leading innovator within the construction sector that is undergoing significant investment and expansion. This is a rare opportunity to join a fast-growing business at the forefront of modern construction methods, supporting major UK and international infrastructure projects. The role offers genuine career progression and the chance to play a key part in transforming how steel reinforcement solutions are specified and delivered across large-scale construction projects. The Role As Business Development Manager, you will be responsible for generating revenue through a strong pipeline of specified projects. You will work closely with senior decision-makers across the construction industry, influencing specifications at early design stages and securing adoption of innovative, automated steel reinforcement solutions. This is a field-based role, targeting major projects across sectors such as data centres, renewable energy, ports, and large infrastructure developments. Key Responsibilities Develop and convert a robust pipeline of specified construction projects Drive adoption of innovative steel reinforcement solutions, highlighting cost, labour, carbon, programme, and health & safety benefits Build and maintain strong relationships with main contractors, structural engineers, and specifiers Influence project specifications at early design stages Deliver tailored proposals, presentations, and CPDs with support from the internal technical team Identify and develop opportunities within new and strategic sectors Work closely with technical and head office teams to ensure project requirements are met Maintain accurate records of sales activity and pipeline through the CRM system Provide regular reporting on sales performance, market trends, and growth opportunities Candidate Requirements Minimum 5 years' experience in senior-level business development or specification sales within the construction sector Background selling into areas such as rebar, reinforced concrete, precast, piling, formwork, groundworks, or prefabricated/modular solutions Third-level engineering qualification preferred. Structural, civil, or mechanical Proven track record of delivering revenue growth and exceeding sales targets Established network across main contractors, engineers, specifiers, and key project stakeholders Experience working on large-scale infrastructure projects. Data centres, renewables, ports, or major industrial builds Confident delivering CPDs and board-level presentations Highly organised, commercially driven, and proactive in identifying new opportunities Comfortable working remotely and travelling frequently for client meetings and site visits Why Apply? Join a business at the forefront of innovation within construction Work on high-profile, large-scale infrastructure projects Strong investment, growth, and long-term career progression Competitive package and high-impact role with real autonomy WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Jan 12, 2026
Full time
Business Development Manager - Construction / Infrastructure (Specification Sales) Location: UK Wide. Field based Salary: Competitive base + bonus + car + benefits Job Type: Full-time, Permanent We are working on behalf of a market-leading innovator within the construction sector that is undergoing significant investment and expansion. This is a rare opportunity to join a fast-growing business at the forefront of modern construction methods, supporting major UK and international infrastructure projects. The role offers genuine career progression and the chance to play a key part in transforming how steel reinforcement solutions are specified and delivered across large-scale construction projects. The Role As Business Development Manager, you will be responsible for generating revenue through a strong pipeline of specified projects. You will work closely with senior decision-makers across the construction industry, influencing specifications at early design stages and securing adoption of innovative, automated steel reinforcement solutions. This is a field-based role, targeting major projects across sectors such as data centres, renewable energy, ports, and large infrastructure developments. Key Responsibilities Develop and convert a robust pipeline of specified construction projects Drive adoption of innovative steel reinforcement solutions, highlighting cost, labour, carbon, programme, and health & safety benefits Build and maintain strong relationships with main contractors, structural engineers, and specifiers Influence project specifications at early design stages Deliver tailored proposals, presentations, and CPDs with support from the internal technical team Identify and develop opportunities within new and strategic sectors Work closely with technical and head office teams to ensure project requirements are met Maintain accurate records of sales activity and pipeline through the CRM system Provide regular reporting on sales performance, market trends, and growth opportunities Candidate Requirements Minimum 5 years' experience in senior-level business development or specification sales within the construction sector Background selling into areas such as rebar, reinforced concrete, precast, piling, formwork, groundworks, or prefabricated/modular solutions Third-level engineering qualification preferred. Structural, civil, or mechanical Proven track record of delivering revenue growth and exceeding sales targets Established network across main contractors, engineers, specifiers, and key project stakeholders Experience working on large-scale infrastructure projects. Data centres, renewables, ports, or major industrial builds Confident delivering CPDs and board-level presentations Highly organised, commercially driven, and proactive in identifying new opportunities Comfortable working remotely and travelling frequently for client meetings and site visits Why Apply? Join a business at the forefront of innovation within construction Work on high-profile, large-scale infrastructure projects Strong investment, growth, and long-term career progression Competitive package and high-impact role with real autonomy WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Theo James Recruitment
Manufacturing Manager
Theo James Recruitment
Job Title : Manufacturing Manager Location: Cleavland Salary: £80,000 £90,000 Benefits: Car + Benefits This is a senior operational appointment, replacing an existing leader, and offers the incoming Production Manager the opportunity to take ownership of a significant manufacturing operation with real influence at board and operational level. Working Hours: Full-time, site-based role Standard manufacturing hours with flexibility expected in line with operational demands Job Description: This Production Manager role carries full responsibility for leading and managing production activities across a large fabrication-focused manufacturing site employing several hundred blue-collar employees. You will oversee fabrication, welding and associated production functions, ensuring projects are delivered safely, on time and to the highest quality standards. As Manufacturing Manager, you ll work closely with engineering, quality, planning and commercial teams to align operational output with customer and project requirements. The position requires a visible, hands-on leadership style, with a strong on-the-floor presence. A key focus will be driving efficiency, continuous improvement, workforce engagement and safety performance across a complex, project-driven environment. This is a senior role suited to an experienced manufacturing Manager who is comfortable operating at scale and managing diverse production leadership teams. Skills & experience: • Proven experience as a Production Manager or equivalent senior manufacturing leader • Background managing large production or fabrication sites. • Strong knowledge of fabrication and welding processes • Experience delivering large structural fabrications (e.g. energy, infrastructure, marine or heavy engineering sectors) • Ability to lead skilled blue-collar workforces in safety-critical environments • UK-based with full right to work • Exposure to offshore energy or renewables is desirable, but not essential. The Company: I m working exclusively with a large-scale UK-based manufacturing business operating within heavy engineering. They deliver major structural projects into highly regulated sectors and are known for their long-term stability, strong project pipeline and continued investment in people and facilities. Why Should You Apply? This is a rare opportunity for a proven Manufacturing Manager to step into a highly visible leadership role with genuine scale and responsibility. You ll inherit a well-established operation while still having the authority to influence performance, people development and production strategy. If you re a Production Manager seeking a senior role within heavy fabrication - without the instability of turnaround environments - this opportunity offers both challenge and long-term security.
Jan 12, 2026
Full time
Job Title : Manufacturing Manager Location: Cleavland Salary: £80,000 £90,000 Benefits: Car + Benefits This is a senior operational appointment, replacing an existing leader, and offers the incoming Production Manager the opportunity to take ownership of a significant manufacturing operation with real influence at board and operational level. Working Hours: Full-time, site-based role Standard manufacturing hours with flexibility expected in line with operational demands Job Description: This Production Manager role carries full responsibility for leading and managing production activities across a large fabrication-focused manufacturing site employing several hundred blue-collar employees. You will oversee fabrication, welding and associated production functions, ensuring projects are delivered safely, on time and to the highest quality standards. As Manufacturing Manager, you ll work closely with engineering, quality, planning and commercial teams to align operational output with customer and project requirements. The position requires a visible, hands-on leadership style, with a strong on-the-floor presence. A key focus will be driving efficiency, continuous improvement, workforce engagement and safety performance across a complex, project-driven environment. This is a senior role suited to an experienced manufacturing Manager who is comfortable operating at scale and managing diverse production leadership teams. Skills & experience: • Proven experience as a Production Manager or equivalent senior manufacturing leader • Background managing large production or fabrication sites. • Strong knowledge of fabrication and welding processes • Experience delivering large structural fabrications (e.g. energy, infrastructure, marine or heavy engineering sectors) • Ability to lead skilled blue-collar workforces in safety-critical environments • UK-based with full right to work • Exposure to offshore energy or renewables is desirable, but not essential. The Company: I m working exclusively with a large-scale UK-based manufacturing business operating within heavy engineering. They deliver major structural projects into highly regulated sectors and are known for their long-term stability, strong project pipeline and continued investment in people and facilities. Why Should You Apply? This is a rare opportunity for a proven Manufacturing Manager to step into a highly visible leadership role with genuine scale and responsibility. You ll inherit a well-established operation while still having the authority to influence performance, people development and production strategy. If you re a Production Manager seeking a senior role within heavy fabrication - without the instability of turnaround environments - this opportunity offers both challenge and long-term security.
Michael Page
Acquisitions Manager
Michael Page
The Acquisitions Manager will oversee and deliver property acquisitions within the retail sector, ensuring alignment with strategic goals and maximising business growth. This role based across the East Midlands, East Anglia and the North-East requires a skilled professional with expertise and a strong track record in real estate management and acquisition strategies. Client Details This is an opportunity to join a large organisation within the retail industry, known for its established presence and commitment to delivering quality services. The company operates with a focus on innovation and growth, supported by a dedicated team of professionals. Description The successful Acquisitions Manager will: Identify and evaluate potential property acquisition opportunities to support business expansion goals. Negotiate contracts and lease agreements with property owners and developers. Build and maintain a strong network of contacts within the real estate sector to support acquisition goals. Collaborate with internal stakeholders to align acquisitions with operational needs. Simultaneously oversee multiple projects from commencement to completion. Ensure compliance with legal and regulatory requirements during the acquisition process. Prepare detailed reports and presentations for senior management regarding acquisition proposals. Manage relationships with external partners, including planning, legal, and construction teams. Monitor and review the performance of acquired properties to ensure return on investment. Travel across the East Midlands, East Anglia and North East regions. Profile A successful Acquisitions Manager should have: Proven experience in successful property acquisitions, ideally within the retail industry. Strong negotiation and contract management skills. Excellent contact base and knowledge within the real estate sector. Knowledge of legal and regulatory frameworks related to property transactions. The ability to present and communicate opportunities effectively. Excellent communication and stakeholder management abilities. A results-oriented approach with a focus on achieving strategic objectives. Relevant degree/qualifications in real estate and property (RICS preferred). A strong background in real estate and property. The ability and willingness to travel across the East Midlands and the east-side of the country. Job Offer The role of Acquisitions Manager benefits from: An excellent salary of 75,000 per annum. A company car or car allowance scheme of 5,700 per annum. A company bonus scheme. Hybrid working. A 15% employee discount (in-store and online). Comprehensive pension scheme to support your future financial security. Permanent role offering stability and long-term career growth. Engaging and challenging role in the property department of a large organisation. If you're an experienced professional eager to make a significant impact in the real estate and property industry, we encourage you to apply for the Acquisitions Manager role today.
Jan 12, 2026
Full time
The Acquisitions Manager will oversee and deliver property acquisitions within the retail sector, ensuring alignment with strategic goals and maximising business growth. This role based across the East Midlands, East Anglia and the North-East requires a skilled professional with expertise and a strong track record in real estate management and acquisition strategies. Client Details This is an opportunity to join a large organisation within the retail industry, known for its established presence and commitment to delivering quality services. The company operates with a focus on innovation and growth, supported by a dedicated team of professionals. Description The successful Acquisitions Manager will: Identify and evaluate potential property acquisition opportunities to support business expansion goals. Negotiate contracts and lease agreements with property owners and developers. Build and maintain a strong network of contacts within the real estate sector to support acquisition goals. Collaborate with internal stakeholders to align acquisitions with operational needs. Simultaneously oversee multiple projects from commencement to completion. Ensure compliance with legal and regulatory requirements during the acquisition process. Prepare detailed reports and presentations for senior management regarding acquisition proposals. Manage relationships with external partners, including planning, legal, and construction teams. Monitor and review the performance of acquired properties to ensure return on investment. Travel across the East Midlands, East Anglia and North East regions. Profile A successful Acquisitions Manager should have: Proven experience in successful property acquisitions, ideally within the retail industry. Strong negotiation and contract management skills. Excellent contact base and knowledge within the real estate sector. Knowledge of legal and regulatory frameworks related to property transactions. The ability to present and communicate opportunities effectively. Excellent communication and stakeholder management abilities. A results-oriented approach with a focus on achieving strategic objectives. Relevant degree/qualifications in real estate and property (RICS preferred). A strong background in real estate and property. The ability and willingness to travel across the East Midlands and the east-side of the country. Job Offer The role of Acquisitions Manager benefits from: An excellent salary of 75,000 per annum. A company car or car allowance scheme of 5,700 per annum. A company bonus scheme. Hybrid working. A 15% employee discount (in-store and online). Comprehensive pension scheme to support your future financial security. Permanent role offering stability and long-term career growth. Engaging and challenging role in the property department of a large organisation. If you're an experienced professional eager to make a significant impact in the real estate and property industry, we encourage you to apply for the Acquisitions Manager role today.
Customer Success Manager, SMB
1Password
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Equiniti
Senior Pensions Administrator
Equiniti Hailey, Oxfordshire
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
Jan 12, 2026
Full time
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.

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