Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Apr 03, 2026
Full time
Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Role Overview The Maintenance Department Coordinator supports the efficient day-to-day operation of the maintenance team. This role ensures planned and reactive maintenance tasks are scheduled, tracked, and completed in line with company policies, health and safety regulations, and service level agreements This is an ideal position for someone looking to enhance their career in facilities, property management, or plant operations. Key Responsibilities Coordination & Scheduling Schedule planned preventative maintenance (PPM) works. Log and allocate reactive maintenance requests. Liaise with contractors, suppliers, and internal departments. Track job progress and ensure timely completion. Administering KPI s and OEE & PPM initiatives Administrative Support Maintain accurate maintenance records and documentation. Update computer-Aided Management software. Raise purchase orders and process invoices. Prepare reports for management. Compliance & Health & Safety Assist in ensuring compliance with UK regulations including: Health & Safety at Work Act 1974 Fire safety regulations Risk assessments and method statements (RAMS) Maintain contractor compliance documentation. Support audits and inspections. Communication Act as first point of contact for maintenance queries. Provide updates to stakeholders on work progress. Support team meetings and toolbox talks. Essential Strong organisational and time management skills Good IT skills: -Microsoft Office Word, Excel, Outlook Excellent communication skills Attention to detail Ability to prioritise workload Desirable Previous experience in facilities or maintenance coordination NVQ Level 2/3 in Business Administration or Facilities Management: -preferred but not essential Personal Attributes Proactive and willing to learn Team player Problem solving mindset Professional and customer focused Salary & Benefits Days 8-4.30pm Monday-Friday £27-£30k 30 days annual leave including bank holidays Pension scheme Death in service Scheme Critical illness Scheme Training and career development opportunities Please note due to volume of applications, only shortlisted applicants will be contacted.
Apr 02, 2026
Full time
Role Overview The Maintenance Department Coordinator supports the efficient day-to-day operation of the maintenance team. This role ensures planned and reactive maintenance tasks are scheduled, tracked, and completed in line with company policies, health and safety regulations, and service level agreements This is an ideal position for someone looking to enhance their career in facilities, property management, or plant operations. Key Responsibilities Coordination & Scheduling Schedule planned preventative maintenance (PPM) works. Log and allocate reactive maintenance requests. Liaise with contractors, suppliers, and internal departments. Track job progress and ensure timely completion. Administering KPI s and OEE & PPM initiatives Administrative Support Maintain accurate maintenance records and documentation. Update computer-Aided Management software. Raise purchase orders and process invoices. Prepare reports for management. Compliance & Health & Safety Assist in ensuring compliance with UK regulations including: Health & Safety at Work Act 1974 Fire safety regulations Risk assessments and method statements (RAMS) Maintain contractor compliance documentation. Support audits and inspections. Communication Act as first point of contact for maintenance queries. Provide updates to stakeholders on work progress. Support team meetings and toolbox talks. Essential Strong organisational and time management skills Good IT skills: -Microsoft Office Word, Excel, Outlook Excellent communication skills Attention to detail Ability to prioritise workload Desirable Previous experience in facilities or maintenance coordination NVQ Level 2/3 in Business Administration or Facilities Management: -preferred but not essential Personal Attributes Proactive and willing to learn Team player Problem solving mindset Professional and customer focused Salary & Benefits Days 8-4.30pm Monday-Friday £27-£30k 30 days annual leave including bank holidays Pension scheme Death in service Scheme Critical illness Scheme Training and career development opportunities Please note due to volume of applications, only shortlisted applicants will be contacted.
Job Title: Maintenance / Operations Coordinator Location: Uxbridge Salary: £28,000 £32,000 (dependent on experience) Job Type: Full-time and Part-time opportunities available Working Hours: 9:00am 5:30pm (1-hour unpaid lunch; flexibility available including school hour Company Overview Our client is a growing, 24/7 property maintenance and facilities support company delivering reactive and planned services across multiple disciplines. Due to continued growth, they are seeking organised and proactive Operations Coordinators to support their busy service teams. Role Overview This is a key operational support role responsible for coordinating maintenance activities, scheduling engineers, and ensuring jobs are managed efficiently from initial booking through to completion. The successful candidate will act as a central point of communication between engineers, clients, and internal stakeholders, ensuring service delivery meets agreed timelines and quality standards. This is a fast-paced position suited to someone who thrives in a dynamic environment and can manage multiple tasks simultaneously. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a primary point of contact for engineers, clients, and internal teams Monitor and manage open jobs, ensuring timely progression and completion Review engineer reports and issue completion documentation to clients Arrange return visits and follow-up works where required Raise and track quotations based on supervisor specifications Order parts and materials and coordinate associated works Maintain accurate job records and update internal systems Support compliance processes including certification and documentation Handle client enquiries and provide clear, professional updates Assist with urgent and reactive maintenance coordination Candidate Requirements Previous experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills, both written and verbal Ability to prioritise and manage multiple tasks in a fast-paced environment Proactive and solution-focused approach Competent IT skills, including Microsoft Outlook and Excel Experience with field service management systems (e.g. BigChange) is advantageous Experience within property maintenance, facilities management, or construction environments is beneficial but not essential What s on Offer Competitive salary (£28,000 £32,000 DOE) 28 days annual leave including bank holidays Pension scheme Free on-site parking Friendly and supportive working environment Genuine opportunities for career progression within a growing business Flexible working options including part-time opportunities What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Apr 02, 2026
Full time
Job Title: Maintenance / Operations Coordinator Location: Uxbridge Salary: £28,000 £32,000 (dependent on experience) Job Type: Full-time and Part-time opportunities available Working Hours: 9:00am 5:30pm (1-hour unpaid lunch; flexibility available including school hour Company Overview Our client is a growing, 24/7 property maintenance and facilities support company delivering reactive and planned services across multiple disciplines. Due to continued growth, they are seeking organised and proactive Operations Coordinators to support their busy service teams. Role Overview This is a key operational support role responsible for coordinating maintenance activities, scheduling engineers, and ensuring jobs are managed efficiently from initial booking through to completion. The successful candidate will act as a central point of communication between engineers, clients, and internal stakeholders, ensuring service delivery meets agreed timelines and quality standards. This is a fast-paced position suited to someone who thrives in a dynamic environment and can manage multiple tasks simultaneously. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a primary point of contact for engineers, clients, and internal teams Monitor and manage open jobs, ensuring timely progression and completion Review engineer reports and issue completion documentation to clients Arrange return visits and follow-up works where required Raise and track quotations based on supervisor specifications Order parts and materials and coordinate associated works Maintain accurate job records and update internal systems Support compliance processes including certification and documentation Handle client enquiries and provide clear, professional updates Assist with urgent and reactive maintenance coordination Candidate Requirements Previous experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills, both written and verbal Ability to prioritise and manage multiple tasks in a fast-paced environment Proactive and solution-focused approach Competent IT skills, including Microsoft Outlook and Excel Experience with field service management systems (e.g. BigChange) is advantageous Experience within property maintenance, facilities management, or construction environments is beneficial but not essential What s on Offer Competitive salary (£28,000 £32,000 DOE) 28 days annual leave including bank holidays Pension scheme Free on-site parking Friendly and supportive working environment Genuine opportunities for career progression within a growing business Flexible working options including part-time opportunities What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
Apr 02, 2026
Full time
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
Facilities & Fleet Coordinator Location: Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across their sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of their staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with their fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of their field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at their head office in London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the organisation sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the organisation sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and the organisation's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that the organisation maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Interview date : w/c 4th of May 2026 The organisation is an equal opportunities employer and welcomes applications from all members of the community. They are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Apr 02, 2026
Full time
Facilities & Fleet Coordinator Location: Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across their sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of their staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with their fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of their field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at their head office in London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the organisation sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the organisation sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and the organisation's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that the organisation maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Interview date : w/c 4th of May 2026 The organisation is an equal opportunities employer and welcomes applications from all members of the community. They are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Maintenance Coordinator Manchester Permanent MCR Property Group is a leading independent real estate investment and development company, with a strong UK presence across London, Manchester, Birmingham, and Glasgow. We specialise in delivering high-quality new build and conversion schemes across the residential and industrial sectors, while managing a diverse, multi-billion-pound portfolio. With over 7,500 residential plots and commercial and industrial assets exceeding £2 billion in value, we are entering an exciting phase of sustained growth. As we continue to expand, we are seeking a proactive and highly organised Maintenance Coordinator to play a key role in supporting the operational performance and upkeep of our residential portfolio. This is a dynamic and hands-on position where you will take ownership of maintenance coordination across the UK, ensuring properties are safe, compliant, and maintained to the highest possible standards. You will act as a central point of contact for maintenance activity, working closely with internal operatives, contractors, and tenants to deliver an efficient and high-quality service. About You You will oversee both reactive and planned maintenance, ensuring works are prioritised effectively and completed in line with service level agreements. From managing escalated issues and coordinating compliance certification, to supporting property inspections and planned preventative maintenance programmes, you will play a vital role in maintaining operational excellence across the portfolio. Working collaboratively with the wider team, you will use your technical judgement to determine the most appropriate solutions-whether through in-house teams or external contractors-while ensuring cost control and service quality remain aligned with business expectations. You will also support peak operational periods, including the annual tenant handover, and assist with onboarding newly acquired properties into the portfolio. Alongside this, you will contribute to ongoing process improvements, monitor contractor performance and compliance, and provide input into capacity planning and cost reviews, helping to drive efficiency and continuous improvement across the function. We are looking for someone with strong organisational skills and a proactive, solutions-focused mindset, who can confidently manage multiple priorities in a fast-paced environment. You will be a natural team player with excellent communication skills, capable of building strong relationships with both internal stakeholders and tenants, while delivering a high standard of customer service at all times. Previous experience within office refurbishment, residential property, HMO, or purpose-built student accommodation would be advantageous, alongside strong IT skills and familiarity with maintenance or scheduling systems. In return, MCR Property Group offers the opportunity to join a fast-growing and entrepreneurial business, where you can play a meaningful role in shaping operational performance while developing your career within a supportive and ambitious team.
Apr 02, 2026
Full time
Maintenance Coordinator Manchester Permanent MCR Property Group is a leading independent real estate investment and development company, with a strong UK presence across London, Manchester, Birmingham, and Glasgow. We specialise in delivering high-quality new build and conversion schemes across the residential and industrial sectors, while managing a diverse, multi-billion-pound portfolio. With over 7,500 residential plots and commercial and industrial assets exceeding £2 billion in value, we are entering an exciting phase of sustained growth. As we continue to expand, we are seeking a proactive and highly organised Maintenance Coordinator to play a key role in supporting the operational performance and upkeep of our residential portfolio. This is a dynamic and hands-on position where you will take ownership of maintenance coordination across the UK, ensuring properties are safe, compliant, and maintained to the highest possible standards. You will act as a central point of contact for maintenance activity, working closely with internal operatives, contractors, and tenants to deliver an efficient and high-quality service. About You You will oversee both reactive and planned maintenance, ensuring works are prioritised effectively and completed in line with service level agreements. From managing escalated issues and coordinating compliance certification, to supporting property inspections and planned preventative maintenance programmes, you will play a vital role in maintaining operational excellence across the portfolio. Working collaboratively with the wider team, you will use your technical judgement to determine the most appropriate solutions-whether through in-house teams or external contractors-while ensuring cost control and service quality remain aligned with business expectations. You will also support peak operational periods, including the annual tenant handover, and assist with onboarding newly acquired properties into the portfolio. Alongside this, you will contribute to ongoing process improvements, monitor contractor performance and compliance, and provide input into capacity planning and cost reviews, helping to drive efficiency and continuous improvement across the function. We are looking for someone with strong organisational skills and a proactive, solutions-focused mindset, who can confidently manage multiple priorities in a fast-paced environment. You will be a natural team player with excellent communication skills, capable of building strong relationships with both internal stakeholders and tenants, while delivering a high standard of customer service at all times. Previous experience within office refurbishment, residential property, HMO, or purpose-built student accommodation would be advantageous, alongside strong IT skills and familiarity with maintenance or scheduling systems. In return, MCR Property Group offers the opportunity to join a fast-growing and entrepreneurial business, where you can play a meaningful role in shaping operational performance while developing your career within a supportive and ambitious team.
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 01, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Apr 01, 2026
Full time
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Customer Care Coordinator Temporary (Start Immediately) Warrington New build housing £18 - £19 TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5 rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy The Person: Previous experience with a developer is preferred but not essential Customer care/Customer service experience in an office environment Great IT skills Good Communication skills Team player with a strong work ethic and very organised Remuneration: Hourly rate
Apr 01, 2026
Seasonal
Customer Care Coordinator Temporary (Start Immediately) Warrington New build housing £18 - £19 TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5 rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy The Person: Previous experience with a developer is preferred but not essential Customer care/Customer service experience in an office environment Great IT skills Good Communication skills Team player with a strong work ethic and very organised Remuneration: Hourly rate
Customer Care Coordinator Temporary (Start Immediately) Wakefield New build housing £18 TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Wakefield. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5 rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy The Person: Previous experience with a developer is preferred but not essential Customer care/Customer service experience in an office environment Great IT skills Good Communication skills Team player with a strong work ethic and very organised Previous experience using Dynamiq software is preferred but not essential Remuneration: Hourly rate
Apr 01, 2026
Seasonal
Customer Care Coordinator Temporary (Start Immediately) Wakefield New build housing £18 TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Wakefield. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5 rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy The Person: Previous experience with a developer is preferred but not essential Customer care/Customer service experience in an office environment Great IT skills Good Communication skills Team player with a strong work ethic and very organised Previous experience using Dynamiq software is preferred but not essential Remuneration: Hourly rate
We are currently working with a UK Property Maintenance provider to recruit a Bid/Project Coordinator to work alongside the Bids & Business Development team and other stakeholders to provide coordination of business development and bidding activity The role will be remote/home based with very occasional travel to meetings (expenses fully paid), and therefore can be flexible for location Responsibilities include: Coordinate production activities for pre-tender questionnaires including reading and understanding client bid documentation, deadlines and submission requirements and consolidate content from contributors into the required format and flag gaps to Bid Manager Responsible for coordinating all administrative aspects of a bid including organising meetings, agendas, production of minutes and subsequent reports Document management: Support the timely production, collation and distribution of accurate bid documentation, and ensure appropriate records are securely kept for reference purposes Produce and coordinate the bid plan, preparing reports as appropriate Coordinate all information from external and internal sources and collate as necessary Coordinate the development, review processes and production of bid submission/presentation documents and manage version control process Monitor bid teams, at team and board project meetings, ensuring action points are logged and acted upon and make recommendations to the Bid Manager of progress, highlighting problems in advance Requirements: 2 years+ experience in an administration, project support/coordination or sales environment Attention to detail Commercially savvy, and meticulously organised Methodical and organised approach to work, ability to multi-task Excellent communication skills, both verbal and written Any further experience of bidding/business development is advantageous
Apr 01, 2026
Full time
We are currently working with a UK Property Maintenance provider to recruit a Bid/Project Coordinator to work alongside the Bids & Business Development team and other stakeholders to provide coordination of business development and bidding activity The role will be remote/home based with very occasional travel to meetings (expenses fully paid), and therefore can be flexible for location Responsibilities include: Coordinate production activities for pre-tender questionnaires including reading and understanding client bid documentation, deadlines and submission requirements and consolidate content from contributors into the required format and flag gaps to Bid Manager Responsible for coordinating all administrative aspects of a bid including organising meetings, agendas, production of minutes and subsequent reports Document management: Support the timely production, collation and distribution of accurate bid documentation, and ensure appropriate records are securely kept for reference purposes Produce and coordinate the bid plan, preparing reports as appropriate Coordinate all information from external and internal sources and collate as necessary Coordinate the development, review processes and production of bid submission/presentation documents and manage version control process Monitor bid teams, at team and board project meetings, ensuring action points are logged and acted upon and make recommendations to the Bid Manager of progress, highlighting problems in advance Requirements: 2 years+ experience in an administration, project support/coordination or sales environment Attention to detail Commercially savvy, and meticulously organised Methodical and organised approach to work, ability to multi-task Excellent communication skills, both verbal and written Any further experience of bidding/business development is advantageous
HSE Manager Salary: £52,630.50 p/annum Package: £6k vehicle allowance, 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Frida Location: Leatherhead Office baseWe are helping one of our longest-term clients, in their search for a proactive HSE Manager (utilities, construction, engineering or energy background), to oversee sites throughout Southeast of England and Central London mainly.Coming from an M&E background, you'll be proactively managing and coaching the HSE team of 2, continuing to drive a positive safety culture, ensure legal compliance, and support safe operations across their property maintenance and heating services business.Working closely with Executive Team and Head of QHSE, in supporting the business, employees and operatives in their day-to-day roles. Key Responsibilities: Ensure compliance with UK HSE legislation and company policies Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Maintain ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE Lead and develop the HSE Advisor and Coordinator About You: Experience of mentoring and leading HSE colleagues at all levels of their career. NEBOSH General Certificate (minimum) is essential Strong operational HSE experience (utilities, construction, engineering or energy) Strong communication, leadership and organisational skills Solid understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15451
Apr 01, 2026
Full time
HSE Manager Salary: £52,630.50 p/annum Package: £6k vehicle allowance, 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Frida Location: Leatherhead Office baseWe are helping one of our longest-term clients, in their search for a proactive HSE Manager (utilities, construction, engineering or energy background), to oversee sites throughout Southeast of England and Central London mainly.Coming from an M&E background, you'll be proactively managing and coaching the HSE team of 2, continuing to drive a positive safety culture, ensure legal compliance, and support safe operations across their property maintenance and heating services business.Working closely with Executive Team and Head of QHSE, in supporting the business, employees and operatives in their day-to-day roles. Key Responsibilities: Ensure compliance with UK HSE legislation and company policies Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Maintain ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE Lead and develop the HSE Advisor and Coordinator About You: Experience of mentoring and leading HSE colleagues at all levels of their career. NEBOSH General Certificate (minimum) is essential Strong operational HSE experience (utilities, construction, engineering or energy) Strong communication, leadership and organisational skills Solid understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15451
Managing Surveyor - Assets & Sustainability Contract: Full time, permanent Salary: £62,463 Location: West Sussex, hybrid working available Start Date: Asap We are partnering with a values-driven social housing provider known for its inclusive culture, strong community focus and commitment to supporting both residents and colleagues. Our client is looking for a managing surveyor to lead the delivery of property investment programmes, ensuring homes remain safe, compliant, high quality and sustainable. Key Responsibilities Support the development and delivery of a rolling five-year investment programme. Use stock condition data, compliance records, repair history and customer feedback to inform investment decisions. Assess property performance (financial, technical and environmental) to determine future strategies. Provide recommendations on asset retention, reinvestment or disposal. Embed sustainability into investment activities, supporting energy efficiency targets and net zero ambitions. Provide technical advice on building condition, lifecycle planning and maintenance. Ensure property data is accurate and effectively used to inform planning and decision-making. Oversee delivery of required actions from stock condition surveys to maintain housing standards. Manage and support a team of 5 including 2 senior surveyors, project manager and 2 admin coordinators Support procurement activities in line with organisational policies. Manage contractors and consultants to deliver high-quality, value-for-money programmes Essential Criteria: Strong relevant experience in asset management, building surveying or sustainability within the housing or property sector. Strong understanding of housing regulations, including Decent Homes, consumer standards, sustainability frameworks (EPC, net-zero) and HHSRS. Demonstrated ability to lead investment programmes, including experience in procurement, and contract management to deliver compliance to relevant legislation and value for money. Full UK Driving Licence For more information about the role, please contact Branwen Johns on and email a copy of your CV.
Apr 01, 2026
Full time
Managing Surveyor - Assets & Sustainability Contract: Full time, permanent Salary: £62,463 Location: West Sussex, hybrid working available Start Date: Asap We are partnering with a values-driven social housing provider known for its inclusive culture, strong community focus and commitment to supporting both residents and colleagues. Our client is looking for a managing surveyor to lead the delivery of property investment programmes, ensuring homes remain safe, compliant, high quality and sustainable. Key Responsibilities Support the development and delivery of a rolling five-year investment programme. Use stock condition data, compliance records, repair history and customer feedback to inform investment decisions. Assess property performance (financial, technical and environmental) to determine future strategies. Provide recommendations on asset retention, reinvestment or disposal. Embed sustainability into investment activities, supporting energy efficiency targets and net zero ambitions. Provide technical advice on building condition, lifecycle planning and maintenance. Ensure property data is accurate and effectively used to inform planning and decision-making. Oversee delivery of required actions from stock condition surveys to maintain housing standards. Manage and support a team of 5 including 2 senior surveyors, project manager and 2 admin coordinators Support procurement activities in line with organisational policies. Manage contractors and consultants to deliver high-quality, value-for-money programmes Essential Criteria: Strong relevant experience in asset management, building surveying or sustainability within the housing or property sector. Strong understanding of housing regulations, including Decent Homes, consumer standards, sustainability frameworks (EPC, net-zero) and HHSRS. Demonstrated ability to lead investment programmes, including experience in procurement, and contract management to deliver compliance to relevant legislation and value for money. Full UK Driving Licence For more information about the role, please contact Branwen Johns on and email a copy of your CV.
Job Title: Facilities Engineer (Multi-Skilled) Location : This role will support our South region and with the successful candidate ideally being based in the Oxford or Bristol area Salary: We are offering a salary of £35,000 - £40,000 depending on experience based on a 35 hours per week contract Job Type: Full Time, Permanent - Monday to Friday. Typical hours are 9:00-16:30 with flexibility to adjust your day as required. You'll be provided with a company van, fuel card and tablet as part of the equipment required for the role. The role: DB Cargo is recruiting a Facilities Engineer (internally known as a Facilities Operative) to support the management of our property portfolio and ensure the delivery of high-quality facilities management services. In this role, you'll oversee day-to-day facilities operations across our regional sites, helping us provide a safe, efficient, and well-maintained workplace. Reporting to the Facilities Manager, you will be hands-on in the operation, maintenance, and compliance of our facilities. Your work will directly contribute to creating a best-in-class environment for colleagues, customers, and visitors. What will you be doing? Carrying out planned preventative (PPM) and reactive maintenance across building systems, including mechanical, electrical, and fabric. Supporting the delivery of Total Facilities Management across operational and tenanted properties. Working alongside external contractors and in-house teams to complete tasks to agreed standards and deadlines. Assisting with small-scale project delivery, including refurbishments and estate improvements. Monitoring and maintaining accurate maintenance records, ensuring compliance with statutory regulations and internal policies. Identifying and escalating maintenance risks, hazards, and repair needs to the Facilities Manager. Providing support for compliance inspections, audits, and reporting activities. Ensuring all work is carried out safely, in line with health and safety procedures and company policies. Participating in emergency response and out-of-hours support (where required). Contributing to a culture of continuous improvement and cost efficiency within the FM team. What are we looking for? Background in facilities, building services, or a similar engineering role. Trade qualification in plumbing, electrical, HVAC, or fabric. Solid understanding of building systems and facilities management practices. Confident using CAFM systems and following planned schedules. Strong focus on detail, with a safety-first approach. Clear communicator and effective team player. Full UK driving licence and willingness to travel within the region. IOSH or equivalent Health & Safety certification is advantageous, as is experience with KPIs, SLAs, and contractor management. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. These will include: 31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day) Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution Free on-site parking EV charging at selected sites Health Cash Plan Available Cycle to work Scheme Manager led recognition programme for employees who live our values Access to DB Learning world Annual pay reviews We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Assistant, Facilities Technician, Facilities Services Operative (FSO), Facilities Coordinator, Building Service Worker / Attendant, Maintenance Assistant / Worker, General Maintenance Technician, may also be considered for this role.
Apr 01, 2026
Full time
Job Title: Facilities Engineer (Multi-Skilled) Location : This role will support our South region and with the successful candidate ideally being based in the Oxford or Bristol area Salary: We are offering a salary of £35,000 - £40,000 depending on experience based on a 35 hours per week contract Job Type: Full Time, Permanent - Monday to Friday. Typical hours are 9:00-16:30 with flexibility to adjust your day as required. You'll be provided with a company van, fuel card and tablet as part of the equipment required for the role. The role: DB Cargo is recruiting a Facilities Engineer (internally known as a Facilities Operative) to support the management of our property portfolio and ensure the delivery of high-quality facilities management services. In this role, you'll oversee day-to-day facilities operations across our regional sites, helping us provide a safe, efficient, and well-maintained workplace. Reporting to the Facilities Manager, you will be hands-on in the operation, maintenance, and compliance of our facilities. Your work will directly contribute to creating a best-in-class environment for colleagues, customers, and visitors. What will you be doing? Carrying out planned preventative (PPM) and reactive maintenance across building systems, including mechanical, electrical, and fabric. Supporting the delivery of Total Facilities Management across operational and tenanted properties. Working alongside external contractors and in-house teams to complete tasks to agreed standards and deadlines. Assisting with small-scale project delivery, including refurbishments and estate improvements. Monitoring and maintaining accurate maintenance records, ensuring compliance with statutory regulations and internal policies. Identifying and escalating maintenance risks, hazards, and repair needs to the Facilities Manager. Providing support for compliance inspections, audits, and reporting activities. Ensuring all work is carried out safely, in line with health and safety procedures and company policies. Participating in emergency response and out-of-hours support (where required). Contributing to a culture of continuous improvement and cost efficiency within the FM team. What are we looking for? Background in facilities, building services, or a similar engineering role. Trade qualification in plumbing, electrical, HVAC, or fabric. Solid understanding of building systems and facilities management practices. Confident using CAFM systems and following planned schedules. Strong focus on detail, with a safety-first approach. Clear communicator and effective team player. Full UK driving licence and willingness to travel within the region. IOSH or equivalent Health & Safety certification is advantageous, as is experience with KPIs, SLAs, and contractor management. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. These will include: 31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day) Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution Free on-site parking EV charging at selected sites Health Cash Plan Available Cycle to work Scheme Manager led recognition programme for employees who live our values Access to DB Learning world Annual pay reviews We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Assistant, Facilities Technician, Facilities Services Operative (FSO), Facilities Coordinator, Building Service Worker / Attendant, Maintenance Assistant / Worker, General Maintenance Technician, may also be considered for this role.
Facilities & Fleet Coordinator Location: Morley Street, Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week Groundwork London is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across Groundwork London's sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of our staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with our fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of our field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at our head office in Morley Street, London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the Groundwork London sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the Groundwork London sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and Groundwork London's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that Groundwork London maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply. Interview date : w/c 4th of May 2026 Groundwork London is an equal opportunities employer and welcomes applications from all members of the community. We are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Apr 01, 2026
Contractor
Facilities & Fleet Coordinator Location: Morley Street, Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week Groundwork London is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across Groundwork London's sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of our staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with our fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of our field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at our head office in Morley Street, London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the Groundwork London sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the Groundwork London sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and Groundwork London's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that Groundwork London maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply. Interview date : w/c 4th of May 2026 Groundwork London is an equal opportunities employer and welcomes applications from all members of the community. We are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Approach Personnel Ltd
Astwood Bank, Worcestershire
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Redditch office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Apr 01, 2026
Full time
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Redditch office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Barlborough office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Mar 31, 2026
Full time
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Barlborough office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience Full time and part time roles available. About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We re looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous Background in property maintenance, facilities management, construction, or trades (beneficial but not essential)
Mar 31, 2026
Full time
Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience Full time and part time roles available. About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We re looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous Background in property maintenance, facilities management, construction, or trades (beneficial but not essential)
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Previous experience in a similar role Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 31, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Previous experience in a similar role Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Property Manager £30,000 basic salary working 9.00am to 5.00pm Monday to Friday. We are looking for an experienced Property Manager to join our team. Car driver with own car preferred but not essential. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager £30,000 basic salary working 9.00am to 5.00pm Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 31, 2026
Full time
Property Manager £30,000 basic salary working 9.00am to 5.00pm Monday to Friday. We are looking for an experienced Property Manager to join our team. Car driver with own car preferred but not essential. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager £30,000 basic salary working 9.00am to 5.00pm Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
