Neighbourhood Officer Salary: 35,249 per annum + 3,715 car allowance Location: Leatherhead - Hybrid working is available Contract: Permanent, full-time We are recruiting for a Neighbourhood Officer to deliver a high quality, resident focused neighbourhood and tenancy management service. As a Neighbourhood Officer, you will be the key point of contact for residents within your patch, ensuring tenancy conditions are upheld and landlord obligations are met. You will work proactively to manage neighbourhood issues, support residents, and take appropriate enforcement action where required. Key Responsibilities Deliver effective neighbourhood and tenancy management services Act as the main contact for residents within your area Ensure compliance with tenancy conditions and take enforcement action where necessary Manage issues including hoarding, property neglect, unauthorised alterations, access issues, overcrowding and tenancy fraud Lead on resident engagement and participation activities Manage complaints effectively, ensuring residents feel heard and issues are resolved Build strong partnerships with local authorities and statutory/third-sector agencies Support initiatives to reduce anti-social behaviour (ASB) Carry out tenancy review visits and settling-in visits as required What We're Looking For At least 2 years experience managing neighbourhoods, tenancies or estates within housing, public sector or commercial settings is essential Experience engaging residents and leading resident involvement activities Strong communication skills, both written and verbal Ability to manage low level and complex ASB cases Experience dealing with complaints and finding practical solutions Knowledge of housing legislation, health and safety and welfare reform Experience investigating tenancy fraud and non-occupation IT literate, with experience using Office 365 and housing management systems A proactive, organised and solutions-focused approach Ability to build effective relationships with residents and external partners 5 GCSEs, Grades A-C, including English & Maths or equivalent Additional Information Appointment is subject to a satisfactory DBS check, references and right to work in the UK Must be able to drive and have access to own vehicle This is an excellent opportunity for a housing professional passionate about service delivery, resident engagement and community-focused working.
Feb 01, 2026
Full time
Neighbourhood Officer Salary: 35,249 per annum + 3,715 car allowance Location: Leatherhead - Hybrid working is available Contract: Permanent, full-time We are recruiting for a Neighbourhood Officer to deliver a high quality, resident focused neighbourhood and tenancy management service. As a Neighbourhood Officer, you will be the key point of contact for residents within your patch, ensuring tenancy conditions are upheld and landlord obligations are met. You will work proactively to manage neighbourhood issues, support residents, and take appropriate enforcement action where required. Key Responsibilities Deliver effective neighbourhood and tenancy management services Act as the main contact for residents within your area Ensure compliance with tenancy conditions and take enforcement action where necessary Manage issues including hoarding, property neglect, unauthorised alterations, access issues, overcrowding and tenancy fraud Lead on resident engagement and participation activities Manage complaints effectively, ensuring residents feel heard and issues are resolved Build strong partnerships with local authorities and statutory/third-sector agencies Support initiatives to reduce anti-social behaviour (ASB) Carry out tenancy review visits and settling-in visits as required What We're Looking For At least 2 years experience managing neighbourhoods, tenancies or estates within housing, public sector or commercial settings is essential Experience engaging residents and leading resident involvement activities Strong communication skills, both written and verbal Ability to manage low level and complex ASB cases Experience dealing with complaints and finding practical solutions Knowledge of housing legislation, health and safety and welfare reform Experience investigating tenancy fraud and non-occupation IT literate, with experience using Office 365 and housing management systems A proactive, organised and solutions-focused approach Ability to build effective relationships with residents and external partners 5 GCSEs, Grades A-C, including English & Maths or equivalent Additional Information Appointment is subject to a satisfactory DBS check, references and right to work in the UK Must be able to drive and have access to own vehicle This is an excellent opportunity for a housing professional passionate about service delivery, resident engagement and community-focused working.
Neighbourhood Officer Salary: 35,249 per annum + 3,715 car allowance Location: Guildford - Hybrid working is available Contract: Permanent, full-time We are recruiting for a Neighbourhood Officer to deliver a high quality, resident-focused neighbourhood and tenancy management service. As a Neighbourhood Officer, you will be the key point of contact for residents within your patch, ensuring tenancy conditions are upheld and landlord obligations are met. You will work proactively to manage neighbourhood issues, support residents, and take appropriate enforcement action where required. Key Responsibilities Deliver effective neighbourhood and tenancy management services Act as the main contact for residents within your area Ensure compliance with tenancy conditions and take enforcement action where necessary Manage issues including hoarding, property neglect, unauthorised alterations, access issues, overcrowding and tenancy fraud Lead on resident engagement and participation activities Manage complaints effectively, ensuring residents feel heard and issues are resolved Build strong partnerships with local authorities and statutory/third-sector agencies Support initiatives to reduce anti-social behaviour (ASB) Carry out tenancy review visits and settling-in visits as required What We're Looking For At least 2 years experience managing neighbourhoods, tenancies or estates within housing, public sector or commercial settings is essential Experience engaging residents and leading resident involvement activities Strong communication skills, both written and verbal Ability to manage low level and complex ASB cases Experience dealing with complaints and finding practical solutions Knowledge of housing legislation, health and safety and welfare reform Experience investigating tenancy fraud and non-occupation IT literate, with experience using Office 365 and housing management systems A proactive, organised and solutions-focused approach Ability to build effective relationships with residents and external partners 5 GCSEs, Grades A-C, including English & Maths or equivalent Additional Information Appointment is subject to a satisfactory DBS check, references and right to work in the UK Must be able to drive and have access to own vehicle This is an excellent opportunity for a housing professional passionate about service delivery, resident engagement and community-focused working.
Feb 01, 2026
Full time
Neighbourhood Officer Salary: 35,249 per annum + 3,715 car allowance Location: Guildford - Hybrid working is available Contract: Permanent, full-time We are recruiting for a Neighbourhood Officer to deliver a high quality, resident-focused neighbourhood and tenancy management service. As a Neighbourhood Officer, you will be the key point of contact for residents within your patch, ensuring tenancy conditions are upheld and landlord obligations are met. You will work proactively to manage neighbourhood issues, support residents, and take appropriate enforcement action where required. Key Responsibilities Deliver effective neighbourhood and tenancy management services Act as the main contact for residents within your area Ensure compliance with tenancy conditions and take enforcement action where necessary Manage issues including hoarding, property neglect, unauthorised alterations, access issues, overcrowding and tenancy fraud Lead on resident engagement and participation activities Manage complaints effectively, ensuring residents feel heard and issues are resolved Build strong partnerships with local authorities and statutory/third-sector agencies Support initiatives to reduce anti-social behaviour (ASB) Carry out tenancy review visits and settling-in visits as required What We're Looking For At least 2 years experience managing neighbourhoods, tenancies or estates within housing, public sector or commercial settings is essential Experience engaging residents and leading resident involvement activities Strong communication skills, both written and verbal Ability to manage low level and complex ASB cases Experience dealing with complaints and finding practical solutions Knowledge of housing legislation, health and safety and welfare reform Experience investigating tenancy fraud and non-occupation IT literate, with experience using Office 365 and housing management systems A proactive, organised and solutions-focused approach Ability to build effective relationships with residents and external partners 5 GCSEs, Grades A-C, including English & Maths or equivalent Additional Information Appointment is subject to a satisfactory DBS check, references and right to work in the UK Must be able to drive and have access to own vehicle This is an excellent opportunity for a housing professional passionate about service delivery, resident engagement and community-focused working.
Parish Support Partner London The Organisation Our client is a faith-based charity. They seek to positively impact the lives of all members of society. They are now looking for a Parish Support Partner to join them on a part-time, permanent basis, working 32 hours per week, Tuesday - Friday. The Benefits - Salary of £27.44 per hour - 23 days' annual leave + bank holidays (pro rata) - Pension scheme for eligible employees - 5% paid by the employer - Salary exchange (salary sacrifice) for pension - Enhanced maternity, paternity and adoption pay - Employee Assistance Programme - Life assurance/Death in Service benefit - Cycle to work scheme - Vouchers for free eye tests and £50 towards the cost of glasses - Reward Gateway scheme offering discounts on a wide range of products and services This is a meaningful opportunity for an experienced business, finance or compliance professional to join a mission-led organisation. Within this highly fulfilling and autonomous role, you'll have the chance to see the direct impact of your work across diverse communities as you make a positive impact and support them to achieve their objectives through healthy finances. In return, you'll enjoy a part-time structure that balances senior-level responsibility with flexibility, alongside the security of a permanent role, clear professional standards, and a benefits package designed to support your wellbeing, stability and long-term commitment. The Role As the Parish Support Partner, you will assist a portfolio of parishes and ethnic chaplaincies, delivering expert guidance in financial management, administration, compliance, and parish operations. Overseeing your portfolio, you will travel peripatetically to conduct internal audits, deliver training, and provide second-level support in areas such as finance, HR, property, health and safety, and data management. You'll analyse operational and financial performance, offer informed advice to local leadership, and help identify and resolve issues of risk and non-compliance. Acting as a central liaison, you will ensure parish systems meet the standards of our client, the Charity Commission, and HMRC. Additionally, you will: - Act as the single point of contact for your portfolio of parishes - Provide and deliver tailored training to parish finance committees - Oversee the completion of annual financial returns and support preparation for external audits - Support the long-term financial sustainability of parishes About You To be considered as a Parish Support Partner, you will need: - Experience as an Internal Business Manager, Finance Business Partner, HR Business Partner, Learning and Development Business Partner, Compliance or Regulatory Standards Officer, or internal audit, property or facilities administrative management experience - Experience collecting, organising and studying data to provide business insight through analysis - Intermediate skills in Microsoft Office Software (Word, Excel, Publisher) - Excellent communication and organisational skills - A degree or equivalent in Finance, HR, Facilities or Property Management, Business Administration, Accounting, Data Analytics or Project Management (or similar disciplines) or significant management experience in any area identified above Please note, this role will involve travelling regularly to multiple locations across the Diocese and working occasional weekends and evenings. Closing date : 20/02/2026 at midday Other organisations may call this role Parish Support Officer, Parish Operations Manager, Parish Finance Officer, Parish Compliance Officer, Parish Governance Officer, Parish Business Partner, Charity Operations Manager, Finance and Compliance Manager, or Charity Finance Manager. Our client is eager to hear from those who have held the role of Internal Business Manager, Finance Business Partner, HR Business Partner, Learning and Development Business Partner, Compliance Officer, or Regulatory Standards Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for an impactful role as a Parish Support Partner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feb 01, 2026
Full time
Parish Support Partner London The Organisation Our client is a faith-based charity. They seek to positively impact the lives of all members of society. They are now looking for a Parish Support Partner to join them on a part-time, permanent basis, working 32 hours per week, Tuesday - Friday. The Benefits - Salary of £27.44 per hour - 23 days' annual leave + bank holidays (pro rata) - Pension scheme for eligible employees - 5% paid by the employer - Salary exchange (salary sacrifice) for pension - Enhanced maternity, paternity and adoption pay - Employee Assistance Programme - Life assurance/Death in Service benefit - Cycle to work scheme - Vouchers for free eye tests and £50 towards the cost of glasses - Reward Gateway scheme offering discounts on a wide range of products and services This is a meaningful opportunity for an experienced business, finance or compliance professional to join a mission-led organisation. Within this highly fulfilling and autonomous role, you'll have the chance to see the direct impact of your work across diverse communities as you make a positive impact and support them to achieve their objectives through healthy finances. In return, you'll enjoy a part-time structure that balances senior-level responsibility with flexibility, alongside the security of a permanent role, clear professional standards, and a benefits package designed to support your wellbeing, stability and long-term commitment. The Role As the Parish Support Partner, you will assist a portfolio of parishes and ethnic chaplaincies, delivering expert guidance in financial management, administration, compliance, and parish operations. Overseeing your portfolio, you will travel peripatetically to conduct internal audits, deliver training, and provide second-level support in areas such as finance, HR, property, health and safety, and data management. You'll analyse operational and financial performance, offer informed advice to local leadership, and help identify and resolve issues of risk and non-compliance. Acting as a central liaison, you will ensure parish systems meet the standards of our client, the Charity Commission, and HMRC. Additionally, you will: - Act as the single point of contact for your portfolio of parishes - Provide and deliver tailored training to parish finance committees - Oversee the completion of annual financial returns and support preparation for external audits - Support the long-term financial sustainability of parishes About You To be considered as a Parish Support Partner, you will need: - Experience as an Internal Business Manager, Finance Business Partner, HR Business Partner, Learning and Development Business Partner, Compliance or Regulatory Standards Officer, or internal audit, property or facilities administrative management experience - Experience collecting, organising and studying data to provide business insight through analysis - Intermediate skills in Microsoft Office Software (Word, Excel, Publisher) - Excellent communication and organisational skills - A degree or equivalent in Finance, HR, Facilities or Property Management, Business Administration, Accounting, Data Analytics or Project Management (or similar disciplines) or significant management experience in any area identified above Please note, this role will involve travelling regularly to multiple locations across the Diocese and working occasional weekends and evenings. Closing date : 20/02/2026 at midday Other organisations may call this role Parish Support Officer, Parish Operations Manager, Parish Finance Officer, Parish Compliance Officer, Parish Governance Officer, Parish Business Partner, Charity Operations Manager, Finance and Compliance Manager, or Charity Finance Manager. Our client is eager to hear from those who have held the role of Internal Business Manager, Finance Business Partner, HR Business Partner, Learning and Development Business Partner, Compliance Officer, or Regulatory Standards Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for an impactful role as a Parish Support Partner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Your new company We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents. Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards. Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels. Support tenants with tenancy sustainment, income management, and welfare advice. Handle anti-social behaviour cases and implement effective resolution strategies. Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods. Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works. Promote tenant participation through community engagement initiatives and meetings. Ensure accurate record-keeping and reporting using housing management systems. What you'll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment. Strong knowledge of housing legislation and tenancy management processes. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work effectively under pressure. Proficient in housing management systems and Microsoft Office applications. What you'll get in return 26.39 p/h (PAYE) Supportive team environment Opportunity to make a positive impact in the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 01, 2026
Seasonal
Your new company We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents. Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards. Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels. Support tenants with tenancy sustainment, income management, and welfare advice. Handle anti-social behaviour cases and implement effective resolution strategies. Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods. Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works. Promote tenant participation through community engagement initiatives and meetings. Ensure accurate record-keeping and reporting using housing management systems. What you'll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment. Strong knowledge of housing legislation and tenancy management processes. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work effectively under pressure. Proficient in housing management systems and Microsoft Office applications. What you'll get in return 26.39 p/h (PAYE) Supportive team environment Opportunity to make a positive impact in the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Electrical Compliance Officer Location: St Albans, AL1 3JE - Flexible working options including Hybrid working Contract Type: Permanent Hours : full time, 37 hours per week Salary: £42,500 up to £46,871 inclusive annual salary + up to 19.7 percent employer pension contribution plus essential car user allowance About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council s supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council s housing stock. A HNC/HND in Building Surveying/Construction with work experience in a similar role is preferred, or degree in Building Surveying or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our clients centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) + bank holidays. • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information Disability Confident : They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency : The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Closing date for applications : 06 February 2026 Interviews scheduled for week commencing : 16 February 2026 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Project Manager, Mechanical & Electrical (M&E) Project Manager, Electrical Contracts Manager, Asset Management Surveyor (Electrical), Building Surveyor Electrical Services, Housing Compliance Manager, Electrical Compliance Manager, Planned Maintenance Manager (Electrical), Capital Works Project Manager, Property Services Project Manager, Technical Services Manager (Housing), Electrical Engineer Housing, Facilities & Building Services Manager, M&E Surveyor, etc. REF-
Feb 01, 2026
Full time
Electrical Compliance Officer Location: St Albans, AL1 3JE - Flexible working options including Hybrid working Contract Type: Permanent Hours : full time, 37 hours per week Salary: £42,500 up to £46,871 inclusive annual salary + up to 19.7 percent employer pension contribution plus essential car user allowance About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council s supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council s housing stock. A HNC/HND in Building Surveying/Construction with work experience in a similar role is preferred, or degree in Building Surveying or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our clients centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) + bank holidays. • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information Disability Confident : They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency : The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Closing date for applications : 06 February 2026 Interviews scheduled for week commencing : 16 February 2026 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Project Manager, Mechanical & Electrical (M&E) Project Manager, Electrical Contracts Manager, Asset Management Surveyor (Electrical), Building Surveyor Electrical Services, Housing Compliance Manager, Electrical Compliance Manager, Planned Maintenance Manager (Electrical), Capital Works Project Manager, Property Services Project Manager, Technical Services Manager (Housing), Electrical Engineer Housing, Facilities & Building Services Manager, M&E Surveyor, etc. REF-
Head of Legal Rate: 500 per day - Negotiable DOE Contract Length: 3-6-month initial contract East Midlands Local Authority Hybrid Working - 2-3 days on-site We have an excellent opportunity for an experienced Head of Legal to join a local authority based in the East Midlands. This is a rare and high-impact leadership opportunity to help shape the future of Legal and Governance Services at the council. You will play a pivotal role in setting strategic direction, promoting good governance, and ensuring the Council operates lawfully, ethically and transparently - always placing citizens at the heart of everything we do. Key Responsibilities Provide strategic leadership, direction and management of Legal and Governance Services. Provide expert, timely and pragmatic legal advice on complex and sensitive matters across local government law, including: Constitutional and administrative law Planning Social care Property and contracts Information governance Litigation and judicial review Oversee significant legal cases and manage external legal support where required. Strengthen governance arrangements, democratic processes and member conduct frameworks. About You You will be a senior legal leader with: A current practising certificate issued by the Solicitors Regulation Authority or Bar Standards Board. Extensive experience operating at a strategic level within a large, complex organisation. A strong track record of advising senior management and elected members on complex and sensitive issues. In-depth knowledge of local government law, governance and democratic processes. If you're interested in this role, click the apply button or contact Max using the details below: (phone number removed) Our legal specialist, Max, has extensive experience across all areas of the legal market and recruits for positions at every level - from legal assistants and paralegals through to Directors of Legal and Monitoring Officers. If this particular role isn't quite right for you, but you'd like to explore other opportunities, please get in touch using the contact details above for a confidential discussion about the market. We are also proud to offer a market-leading referral scheme, with rewards of up to 300. If you know someone who might be a great fit for this or another legal role, simply ask them to send their CV to Max - and don't forget to include your own details so we can ensure you receive your referral bonus if they are successful. INDSCGMC
Feb 01, 2026
Contractor
Head of Legal Rate: 500 per day - Negotiable DOE Contract Length: 3-6-month initial contract East Midlands Local Authority Hybrid Working - 2-3 days on-site We have an excellent opportunity for an experienced Head of Legal to join a local authority based in the East Midlands. This is a rare and high-impact leadership opportunity to help shape the future of Legal and Governance Services at the council. You will play a pivotal role in setting strategic direction, promoting good governance, and ensuring the Council operates lawfully, ethically and transparently - always placing citizens at the heart of everything we do. Key Responsibilities Provide strategic leadership, direction and management of Legal and Governance Services. Provide expert, timely and pragmatic legal advice on complex and sensitive matters across local government law, including: Constitutional and administrative law Planning Social care Property and contracts Information governance Litigation and judicial review Oversee significant legal cases and manage external legal support where required. Strengthen governance arrangements, democratic processes and member conduct frameworks. About You You will be a senior legal leader with: A current practising certificate issued by the Solicitors Regulation Authority or Bar Standards Board. Extensive experience operating at a strategic level within a large, complex organisation. A strong track record of advising senior management and elected members on complex and sensitive issues. In-depth knowledge of local government law, governance and democratic processes. If you're interested in this role, click the apply button or contact Max using the details below: (phone number removed) Our legal specialist, Max, has extensive experience across all areas of the legal market and recruits for positions at every level - from legal assistants and paralegals through to Directors of Legal and Monitoring Officers. If this particular role isn't quite right for you, but you'd like to explore other opportunities, please get in touch using the contact details above for a confidential discussion about the market. We are also proud to offer a market-leading referral scheme, with rewards of up to 300. If you know someone who might be a great fit for this or another legal role, simply ask them to send their CV to Max - and don't forget to include your own details so we can ensure you receive your referral bonus if they are successful. INDSCGMC
Are you ready to lead our team and make a real impact as a Voids Officer? This is a key role at Freebridge Community Housing , where you'll lead the delivery of a high-quality void refurbishment programme-ensuring our homes are safe, well-presented, and ready for new beginnings. You'll take charge of the day-to-day operations of our DLO trade teams, overseeing performance, managing budgets, and conducting property surveys to assess condition and coordinate necessary works. Your focus will be on quality, value for money, and continuous improvement-helping us deliver homes that customers feel proud to live in. About Freebridge Community Housing: Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. What you'll be doing: Void Team Management: Responsible for the day-to-day management of the DLO in-house voids team, ensuring effective coordination and delivery of services. Strategic Planning & Improvement: Support the development, coordination, and monitoring of business planning and improvement activity across voids to ensure operational priorities are delivered and value for money achieved. Health & Safety Compliance: Ensure compliance with health and safety legislation and regulations is managed and monitored within daily operations, while promoting a culture of safety across the voids team. Complaint Resolution: Resolve complaint and dissatisfaction cases from both internal and external sources, confidently addressing challenging issues to achieve satisfactory outcomes. Innovation & Collaboration: Collaborate with colleagues to position the Voids Team as an innovative and forward-thinking business stream, championing ideas and creative thinking. Void Works Specification: Survey and specify all void works, including insurance-related damage (e.g., fire, vandalism, natural disasters), in line with agreed procedures. Cost Estimation & Negotiation: Assist in preparing estimates for works, valuing work in progress, negotiating prices for variations, and resolving contractual claims. Work Order Management: Raise works orders and variation orders accurately and in a timely manner to support efficient service delivery. Inspection & Specification: Inspect housing stock and building works, prepare specifications, and compile tender/contract documentation to deliver void works to agreed standards. Budget & Quality Control: Work within authorised budgets and agreed quality standards, ensuring cost-effective delivery of void services. What we're looking for: Experience of managing a high performing team of operatives in the repairs and/or voids environment Proven experience managing voids to a high standard of customer satisfaction. Strong knowledge of housing legislation, regulation, and best practice in repairs management. Experienced in sourcing and managing materials efficiently. Experience surveying and specifying void works including insurance damage Excellent organisational skills and the ability to manage a busy, reactive workload. Strong communication skills and the ability to build positive working relationships across teams and with contractors. Commercial awareness and sound judgement when making decisions. A methodical, detail-oriented mindset with strong problem-solving skills. The ability to manage your own workload and support team delivery with minimal supervision. HND in Building Construction, Building Surveying, or a related field. A relevant professional qualification such as CIOB or RICS. NEBOSH Certificate or equivalent in Health and Safety. Full UK Driving License What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions. Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset. Apply now to join our team and make a difference to lives across West and North Norfolk. Closing date: Wednesday 18th February 2026
Feb 01, 2026
Full time
Are you ready to lead our team and make a real impact as a Voids Officer? This is a key role at Freebridge Community Housing , where you'll lead the delivery of a high-quality void refurbishment programme-ensuring our homes are safe, well-presented, and ready for new beginnings. You'll take charge of the day-to-day operations of our DLO trade teams, overseeing performance, managing budgets, and conducting property surveys to assess condition and coordinate necessary works. Your focus will be on quality, value for money, and continuous improvement-helping us deliver homes that customers feel proud to live in. About Freebridge Community Housing: Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. What you'll be doing: Void Team Management: Responsible for the day-to-day management of the DLO in-house voids team, ensuring effective coordination and delivery of services. Strategic Planning & Improvement: Support the development, coordination, and monitoring of business planning and improvement activity across voids to ensure operational priorities are delivered and value for money achieved. Health & Safety Compliance: Ensure compliance with health and safety legislation and regulations is managed and monitored within daily operations, while promoting a culture of safety across the voids team. Complaint Resolution: Resolve complaint and dissatisfaction cases from both internal and external sources, confidently addressing challenging issues to achieve satisfactory outcomes. Innovation & Collaboration: Collaborate with colleagues to position the Voids Team as an innovative and forward-thinking business stream, championing ideas and creative thinking. Void Works Specification: Survey and specify all void works, including insurance-related damage (e.g., fire, vandalism, natural disasters), in line with agreed procedures. Cost Estimation & Negotiation: Assist in preparing estimates for works, valuing work in progress, negotiating prices for variations, and resolving contractual claims. Work Order Management: Raise works orders and variation orders accurately and in a timely manner to support efficient service delivery. Inspection & Specification: Inspect housing stock and building works, prepare specifications, and compile tender/contract documentation to deliver void works to agreed standards. Budget & Quality Control: Work within authorised budgets and agreed quality standards, ensuring cost-effective delivery of void services. What we're looking for: Experience of managing a high performing team of operatives in the repairs and/or voids environment Proven experience managing voids to a high standard of customer satisfaction. Strong knowledge of housing legislation, regulation, and best practice in repairs management. Experienced in sourcing and managing materials efficiently. Experience surveying and specifying void works including insurance damage Excellent organisational skills and the ability to manage a busy, reactive workload. Strong communication skills and the ability to build positive working relationships across teams and with contractors. Commercial awareness and sound judgement when making decisions. A methodical, detail-oriented mindset with strong problem-solving skills. The ability to manage your own workload and support team delivery with minimal supervision. HND in Building Construction, Building Surveying, or a related field. A relevant professional qualification such as CIOB or RICS. NEBOSH Certificate or equivalent in Health and Safety. Full UK Driving License What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions. Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset. Apply now to join our team and make a difference to lives across West and North Norfolk. Closing date: Wednesday 18th February 2026
Temporary Accommodation Income Officer Location: South East London Type: Temporary (Ongoing) Rate: 20 PAYE per hour Schedule: 2 days in the office, 3 days working from home Hours: 35 hours Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the South East London area who are looking for a highly skilled Temporary Accommodation Income Officer to join their team Key Responsibilities - Temporary Accommodation Income Officer: Effectively manage a case load of rent accounts, ensuring rental income is maximised while supporting residents to sustain their tenancies. Engage proactively with residents via phone, home visits, and office interviews. Provide support to residents to maximise their income, ensuring they are not financially excluded. Represent the organisation in possession proceedings at County Courts. Maintain accurate records of arrears recovery actions, complete legal documentation, and prepare reports to progress arrears cases. Ensure all arrears actions and documentation are completed within required timescales, adhering to income recovery policies and procedures. Attend evictions when required, conducting inventories of goods and arranging removals and storage. Work with external stakeholders such as Housing Benefit, DWP, Social Services, and Housing Options to resolve issues and prevent rent arrears. Collaborate with internal colleagues to resolve issues such as disrepair, succession, or abandonment of property, preventing further arrears. Meet individual performance targets related to income collection and customer service standards, working with colleagues to meet team targets.
Feb 01, 2026
Seasonal
Temporary Accommodation Income Officer Location: South East London Type: Temporary (Ongoing) Rate: 20 PAYE per hour Schedule: 2 days in the office, 3 days working from home Hours: 35 hours Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the South East London area who are looking for a highly skilled Temporary Accommodation Income Officer to join their team Key Responsibilities - Temporary Accommodation Income Officer: Effectively manage a case load of rent accounts, ensuring rental income is maximised while supporting residents to sustain their tenancies. Engage proactively with residents via phone, home visits, and office interviews. Provide support to residents to maximise their income, ensuring they are not financially excluded. Represent the organisation in possession proceedings at County Courts. Maintain accurate records of arrears recovery actions, complete legal documentation, and prepare reports to progress arrears cases. Ensure all arrears actions and documentation are completed within required timescales, adhering to income recovery policies and procedures. Attend evictions when required, conducting inventories of goods and arranging removals and storage. Work with external stakeholders such as Housing Benefit, DWP, Social Services, and Housing Options to resolve issues and prevent rent arrears. Collaborate with internal colleagues to resolve issues such as disrepair, succession, or abandonment of property, preventing further arrears. Meet individual performance targets related to income collection and customer service standards, working with colleagues to meet team targets.
Looking for your next leadership role in managing contractor-led repairs? We're looking for a Repairs Officer to join our Repairs and Maintenance team at Freebridge Community Housing. In this key role, you'll be responsible for delivering a successful, high-quality repairs and maintenance service through the effective management of our contracted works. You'll support the wider repairs service by ensuring our homes are maintained to a high standard and that contractors deliver consistent, value-for-money outcomes. You'll oversee the day-to-day management of contracted repairs, carry out property surveys, and monitor works from instruction to completion. With a proactive and flexible approach, you'll help us deliver well-cared-for homes and places where customers feel safe and proud to live. This is a great opportunity to drive service improvement, manage performance and budgets, and contribute to a best-in-class repairs service. You'll also provide cover for our in-house DLO Repairs Officers when needed, supporting a collaborative and high-performing team. About Freebridge Community Housing: Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. What you'll be doing: Contractor Management : Take responsibility for the day-to-day management of repairs contractors, ensuring high-quality service delivery and value for money. Service Planning : Support the development, coordination and monitoring of business planning and improvement activity to ensure operational priorities are met. Quality Monitoring : Continually assess the quality and success of all contracted repair works, using data and insight to drive improvements and inform decision-making. Repairs Delivery : Develop and deliver a safe, timely and cost-effective contracted repairs service that meets customer expectations and compliance standards. Performance Management : Ensure key performance targets are set, monitored and achieved to maintain a high-performing, customer-focused service. Customer Focus : Promote the customer's voice and ensure it is embedded in all decisions and actions relating to the repairs experience. Complaint Resolution : Confidently manage and resolve complaints and dissatisfaction cases, ensuring positive outcomes for customers and the organisation. Surveying & Specification : Survey and specify all repair works, including insurance damage and planned works, ensuring compliance with agreed procedures. Budget Oversight : Work within authorised budgets and agreed quality standards, supporting the effective use of resources across the service. Health & Safety Compliance : Carry out monthly health and safety audits to ensure contractors are compliant with on-site standards and legislation. What we're looking for: HND in Building Construction / Building Surveying or a related subject. Relevant professional qualification in surveying or maintenance or similar e.g., CIOB or RICS Experience in effectively managing repairs to a high standard of customer satisfaction and possessing an up-to-date knowledge of housing legislation, regulation, policy and practice in relation to repairs management. Experience in developing and implementing strategies, policies, procedures, plans, and setting, monitoring, achieving and exceeding targets. Experience of managing a high performing team in the repairs and/or voids environment Demonstrable experience of understanding building construction (repairs and voids) Demonstrable skills in performance, organisational management, risk management, financial & budgetary management and people management. Experience of management of a multi-disciplinary and multi-function business and customer services function at a senior level in a sizeable and complex organisation. Full UK Driving License. What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions. Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Feb 01, 2026
Full time
Looking for your next leadership role in managing contractor-led repairs? We're looking for a Repairs Officer to join our Repairs and Maintenance team at Freebridge Community Housing. In this key role, you'll be responsible for delivering a successful, high-quality repairs and maintenance service through the effective management of our contracted works. You'll support the wider repairs service by ensuring our homes are maintained to a high standard and that contractors deliver consistent, value-for-money outcomes. You'll oversee the day-to-day management of contracted repairs, carry out property surveys, and monitor works from instruction to completion. With a proactive and flexible approach, you'll help us deliver well-cared-for homes and places where customers feel safe and proud to live. This is a great opportunity to drive service improvement, manage performance and budgets, and contribute to a best-in-class repairs service. You'll also provide cover for our in-house DLO Repairs Officers when needed, supporting a collaborative and high-performing team. About Freebridge Community Housing: Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. What you'll be doing: Contractor Management : Take responsibility for the day-to-day management of repairs contractors, ensuring high-quality service delivery and value for money. Service Planning : Support the development, coordination and monitoring of business planning and improvement activity to ensure operational priorities are met. Quality Monitoring : Continually assess the quality and success of all contracted repair works, using data and insight to drive improvements and inform decision-making. Repairs Delivery : Develop and deliver a safe, timely and cost-effective contracted repairs service that meets customer expectations and compliance standards. Performance Management : Ensure key performance targets are set, monitored and achieved to maintain a high-performing, customer-focused service. Customer Focus : Promote the customer's voice and ensure it is embedded in all decisions and actions relating to the repairs experience. Complaint Resolution : Confidently manage and resolve complaints and dissatisfaction cases, ensuring positive outcomes for customers and the organisation. Surveying & Specification : Survey and specify all repair works, including insurance damage and planned works, ensuring compliance with agreed procedures. Budget Oversight : Work within authorised budgets and agreed quality standards, supporting the effective use of resources across the service. Health & Safety Compliance : Carry out monthly health and safety audits to ensure contractors are compliant with on-site standards and legislation. What we're looking for: HND in Building Construction / Building Surveying or a related subject. Relevant professional qualification in surveying or maintenance or similar e.g., CIOB or RICS Experience in effectively managing repairs to a high standard of customer satisfaction and possessing an up-to-date knowledge of housing legislation, regulation, policy and practice in relation to repairs management. Experience in developing and implementing strategies, policies, procedures, plans, and setting, monitoring, achieving and exceeding targets. Experience of managing a high performing team in the repairs and/or voids environment Demonstrable experience of understanding building construction (repairs and voids) Demonstrable skills in performance, organisational management, risk management, financial & budgetary management and people management. Experience of management of a multi-disciplinary and multi-function business and customer services function at a senior level in a sizeable and complex organisation. Full UK Driving License. What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions. Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Shape the future of affordable housing at Sanctuary Housing. Sanctuary is looking for a Finance Director - Housing & Property Services. About Our Client Sanctuary has been transforming lives for over 50 years. Today, we provide housing and care to more than a quarter of a million people across England and Scotland. Our purpose is simple yet powerful: to serve customers by building affordable homes and sustainable communities where people choose to live. As a not-for-profit housing association, we reinvest every penny we earn into delivering our social mission instead - not profits for shareholders. With around 125,000 homes under management, a £1.2bn turnover, and sector-leading credit ratings (Moodys A, S&P A2), Sanctuary combines scale, strong governance, and financial resilience to make a difference that few other housing associations can match. This role sits at the heart of our largest business area, supporting and delivering for customers in our mission to tackle the national housing crisis. Job Description Lead financial strategy for housing and property services, including our in-house maintenance company, driving performance and enabling informed decision-making to deliver improved customer outcomes. Develop robust financial plans, budgets, and income strategies to maximise growth and sustainability of the £650m turnover housing business and the £280m cost base of the property services function. Provide financial scrutiny and assurance for major transformation initiatives. Champion data-driven insights, working with expert colleagues to ensure data is effectively used and governed. Inspire and lead a high-performing finance team of circa 45, delivering analysis and reporting that empowers the business. Act as a trusted partner to senior leaders, influencing strategic initiatives and delivering measurable improvements. Support the Chief Customer Officer to maximise value for money and ensure funds are used wisely deliver the greatest benefit to customers. The Successful Applicant We're looking for a strategic, commercially astute finance leader who can combine technical excellence with a passion for social purpose and customers. You will bring: A proven track record in senior finance leadership, shaping strategy and delivering results. Experience partnering with customer-focused organisations, maximising impact through robust financial management. Expertise in leading finance functions, driving growth and operational excellence - ideally including exposure to mergers and acquisitions. Strong skills in complex project management and stakeholder engagement, ensuring alignment and timely delivery. A background in business analysis and team leadership, with a focus on team development, innovation and continuous improvement. This is an exceptional opportunity to be a key player at a high-performing organisation with a clear social mission and work alongside some of the leading figures in the housing sector. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status What's on Offer Competitive salary ranging from £140,000 to £160,000 Generous annual leave entitlement. Closing date 30th January 2026 Chance to make a meaningful impact in the affordable housing industry. If you are an accomplished finance professional ready to take on a Senior Finance Director role in Worcester (hybrid working), we encourage you to apply and contribute to this impactful organisation. Contact Elizabeth Campion Quote job ref JN-709Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Feb 01, 2026
Full time
Shape the future of affordable housing at Sanctuary Housing. Sanctuary is looking for a Finance Director - Housing & Property Services. About Our Client Sanctuary has been transforming lives for over 50 years. Today, we provide housing and care to more than a quarter of a million people across England and Scotland. Our purpose is simple yet powerful: to serve customers by building affordable homes and sustainable communities where people choose to live. As a not-for-profit housing association, we reinvest every penny we earn into delivering our social mission instead - not profits for shareholders. With around 125,000 homes under management, a £1.2bn turnover, and sector-leading credit ratings (Moodys A, S&P A2), Sanctuary combines scale, strong governance, and financial resilience to make a difference that few other housing associations can match. This role sits at the heart of our largest business area, supporting and delivering for customers in our mission to tackle the national housing crisis. Job Description Lead financial strategy for housing and property services, including our in-house maintenance company, driving performance and enabling informed decision-making to deliver improved customer outcomes. Develop robust financial plans, budgets, and income strategies to maximise growth and sustainability of the £650m turnover housing business and the £280m cost base of the property services function. Provide financial scrutiny and assurance for major transformation initiatives. Champion data-driven insights, working with expert colleagues to ensure data is effectively used and governed. Inspire and lead a high-performing finance team of circa 45, delivering analysis and reporting that empowers the business. Act as a trusted partner to senior leaders, influencing strategic initiatives and delivering measurable improvements. Support the Chief Customer Officer to maximise value for money and ensure funds are used wisely deliver the greatest benefit to customers. The Successful Applicant We're looking for a strategic, commercially astute finance leader who can combine technical excellence with a passion for social purpose and customers. You will bring: A proven track record in senior finance leadership, shaping strategy and delivering results. Experience partnering with customer-focused organisations, maximising impact through robust financial management. Expertise in leading finance functions, driving growth and operational excellence - ideally including exposure to mergers and acquisitions. Strong skills in complex project management and stakeholder engagement, ensuring alignment and timely delivery. A background in business analysis and team leadership, with a focus on team development, innovation and continuous improvement. This is an exceptional opportunity to be a key player at a high-performing organisation with a clear social mission and work alongside some of the leading figures in the housing sector. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status What's on Offer Competitive salary ranging from £140,000 to £160,000 Generous annual leave entitlement. Closing date 30th January 2026 Chance to make a meaningful impact in the affordable housing industry. If you are an accomplished finance professional ready to take on a Senior Finance Director role in Worcester (hybrid working), we encourage you to apply and contribute to this impactful organisation. Contact Elizabeth Campion Quote job ref JN-709Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Property Services Repairs Reporting Coordinator A place to make things happen Location : Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours: 35 hours per week, Monday - Friday 9am to 5pm Our client believe everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires us to go above and beyond for their customers. They pride ourselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you with them. About the role As their Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way they deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond. • Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels. • Work closely with contractors and internal teams to ensure accuracy and drive improvements. • Move beyond reactive reporting - help them spot trends, identify opportunities, and shape a proactive approach to repairs. • Support the integrity of their reporting systems and resolve any issues quickly. Why join them? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities they serve. This is more than a reporting role - it's a chance to shape how they deliver repairs and improve lives. You'll work closely with their responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment. • Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation. • Awareness of payment processes, invoice management, and reconciliation. • Ability to analyse and manipulate data, and present clear, concise reports. • Excellent organisational, communication, and prioritisation skills. • Ability to work collaboratively with internal and external teams to improve service delivery. • Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. You'll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-
Feb 01, 2026
Full time
Property Services Repairs Reporting Coordinator A place to make things happen Location : Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours: 35 hours per week, Monday - Friday 9am to 5pm Our client believe everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires us to go above and beyond for their customers. They pride ourselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you with them. About the role As their Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way they deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond. • Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels. • Work closely with contractors and internal teams to ensure accuracy and drive improvements. • Move beyond reactive reporting - help them spot trends, identify opportunities, and shape a proactive approach to repairs. • Support the integrity of their reporting systems and resolve any issues quickly. Why join them? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities they serve. This is more than a reporting role - it's a chance to shape how they deliver repairs and improve lives. You'll work closely with their responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment. • Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation. • Awareness of payment processes, invoice management, and reconciliation. • Ability to analyse and manipulate data, and present clear, concise reports. • Excellent organisational, communication, and prioritisation skills. • Ability to work collaboratively with internal and external teams to improve service delivery. • Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. You'll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-
The Legal Services Directorate of Avon and Somerset Constabulary is offering an exciting opportunity for a lawyer who has a real interest in pursuing a career in police law. The Directorate are looking for an individual to join our operational policing law team. No specific experience of policing or operational policing law knowledge is required, and whilst previous advocacy experience would be desirable, it is not essential. All training and guidance will be provided by our friendly and supportive team. We are seeking applicants who are effective communicators and who possess excellent team player skills, with the motivation to support colleagues and make a difference in making use of legal tools to keep our communities safe across a number of the Force s key priority areas. The wider team provides legal advice on a broad range of legal issues to the whole organisation from the Chief Constable to operational staff. We are looking for an individual who can also offer an outstanding service across a broad range of legal work, which includes handling cases of national interest and importance. This is a fast paced environment where no one day is the same. The successful applicant will need to be resilient, adaptable in their approach to case management, have the ability to take ownership and initiative and demonstrate a willingness to learn. Equally important is a proactive approach that demonstrates a high level of performance and service delivery. In this role, your main responsibilities will be: Assessing evidence and advising officers and police support staff, and working with partner agencies, in relation to civil applications in the Magistrates Courts, Crown Court, Family Court, County Court eg Civil Injunctions, Property Closure Orders, Proceeds of Crime Act forfeiture applications, Sexual Harm Prevention Orders, Sexual Risk Orders, Modern Slavery and Human Trafficking Prevention and Protection Orders, Domestic Violence Protection Orders, Stalking Protection Orders, Forced Marriage Protection Orders, Dangerous Dogs Act applications. Preparing papers for such applications as set out above, often on an urgent or short notice basis. Attending court and making applications for the various types of civil preventative orders available to the police to protect the public from harm. Providing general legal advice on operational policing law matters, including but not limited to matters relating to public order, policing operations and protests. Reviewing and advising upon internal policies, procedures, contracts, MOUs and collaboration agreements. Providing general advice to officers and staff on a range of legal issues in accordance with the duty lawyer scheme. Supervising paralegals in the undertaking of legal research in in respect of the provision of general advice to officers and staff on a range of legal issues. Assisting the Senior Lawyers and Senior Leadership Team in the provision of legal advice and guidance at a strategic level, including national and local projects and policy. Skills, experience and qualifications required/desirable: You will need to be a qualified solicitor, Barrister or FCILEx with rights of audience in England and Wales Advocacy experience is desirable in at least one of the Magistrates, County Courts, Tribunals or Misconduct proceedings. Ability to make applications in court. Demonstrable experience in Criminal Law Ability to act under pressure and respond quickly to changing and conflicting demands. Demonstrate good team player skills and excellent legal research and analytical skills. Please see attached role profile for further information on the role. What we can offer you: A package of financial, lifestyle and health benefits to support whatever stage of life you're in, including: Flexible working Continuous professional development Local Government Pension Scheme Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment Staff discount scheme for savings on shopping, days out, sporting events, holidays In our Headquarters in Portishead, you ll have access to a 24 hour gym, on-site Costa Coffee shop and beautiful grounds. Additional Information: This role is blended therefore you will be able to work from home the majority of the time, however, you will need to attend court as required within the Avon and Somerset Police area. Please note that your secondary location will be Police & Fire HQ, Valley Road, Portishead, North Somerset, BS20 8QJ which you will be required to attend regularly. To be eligible to apply for this role you must have a 5 year checkable history in the UK ideally this means that you would have been resident in the UK for the last 5 years. We are holding an Employer Information Session on Thursday 29th January between 3pm - 4pm, during this session you will meet the department to learn more about the role, the recruitment process and working for Avon and Somerset Constabulary. This will be held virtually on Microsoft Teams. Please email quoting job reference 7360, and further details will be provided. Candidates who are successfully shortlisted will be invited to attend an in-person interview, scheduled to take place on Thursday 26th February 2026. Please see attached the job description for further information. If you would like more information about this opportunity,; or you feel you do not meet all of the required skills and experience, please contact . We would be delighted to hear from you! To apply, please send your CV and a covering letter outlining why you would like this role and how your experience aligns with what we're looking for to quoting vacancy number 7360 Blended Working/ Hybrid Working Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
Jan 31, 2026
Full time
The Legal Services Directorate of Avon and Somerset Constabulary is offering an exciting opportunity for a lawyer who has a real interest in pursuing a career in police law. The Directorate are looking for an individual to join our operational policing law team. No specific experience of policing or operational policing law knowledge is required, and whilst previous advocacy experience would be desirable, it is not essential. All training and guidance will be provided by our friendly and supportive team. We are seeking applicants who are effective communicators and who possess excellent team player skills, with the motivation to support colleagues and make a difference in making use of legal tools to keep our communities safe across a number of the Force s key priority areas. The wider team provides legal advice on a broad range of legal issues to the whole organisation from the Chief Constable to operational staff. We are looking for an individual who can also offer an outstanding service across a broad range of legal work, which includes handling cases of national interest and importance. This is a fast paced environment where no one day is the same. The successful applicant will need to be resilient, adaptable in their approach to case management, have the ability to take ownership and initiative and demonstrate a willingness to learn. Equally important is a proactive approach that demonstrates a high level of performance and service delivery. In this role, your main responsibilities will be: Assessing evidence and advising officers and police support staff, and working with partner agencies, in relation to civil applications in the Magistrates Courts, Crown Court, Family Court, County Court eg Civil Injunctions, Property Closure Orders, Proceeds of Crime Act forfeiture applications, Sexual Harm Prevention Orders, Sexual Risk Orders, Modern Slavery and Human Trafficking Prevention and Protection Orders, Domestic Violence Protection Orders, Stalking Protection Orders, Forced Marriage Protection Orders, Dangerous Dogs Act applications. Preparing papers for such applications as set out above, often on an urgent or short notice basis. Attending court and making applications for the various types of civil preventative orders available to the police to protect the public from harm. Providing general legal advice on operational policing law matters, including but not limited to matters relating to public order, policing operations and protests. Reviewing and advising upon internal policies, procedures, contracts, MOUs and collaboration agreements. Providing general advice to officers and staff on a range of legal issues in accordance with the duty lawyer scheme. Supervising paralegals in the undertaking of legal research in in respect of the provision of general advice to officers and staff on a range of legal issues. Assisting the Senior Lawyers and Senior Leadership Team in the provision of legal advice and guidance at a strategic level, including national and local projects and policy. Skills, experience and qualifications required/desirable: You will need to be a qualified solicitor, Barrister or FCILEx with rights of audience in England and Wales Advocacy experience is desirable in at least one of the Magistrates, County Courts, Tribunals or Misconduct proceedings. Ability to make applications in court. Demonstrable experience in Criminal Law Ability to act under pressure and respond quickly to changing and conflicting demands. Demonstrate good team player skills and excellent legal research and analytical skills. Please see attached role profile for further information on the role. What we can offer you: A package of financial, lifestyle and health benefits to support whatever stage of life you're in, including: Flexible working Continuous professional development Local Government Pension Scheme Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment Staff discount scheme for savings on shopping, days out, sporting events, holidays In our Headquarters in Portishead, you ll have access to a 24 hour gym, on-site Costa Coffee shop and beautiful grounds. Additional Information: This role is blended therefore you will be able to work from home the majority of the time, however, you will need to attend court as required within the Avon and Somerset Police area. Please note that your secondary location will be Police & Fire HQ, Valley Road, Portishead, North Somerset, BS20 8QJ which you will be required to attend regularly. To be eligible to apply for this role you must have a 5 year checkable history in the UK ideally this means that you would have been resident in the UK for the last 5 years. We are holding an Employer Information Session on Thursday 29th January between 3pm - 4pm, during this session you will meet the department to learn more about the role, the recruitment process and working for Avon and Somerset Constabulary. This will be held virtually on Microsoft Teams. Please email quoting job reference 7360, and further details will be provided. Candidates who are successfully shortlisted will be invited to attend an in-person interview, scheduled to take place on Thursday 26th February 2026. Please see attached the job description for further information. If you would like more information about this opportunity,; or you feel you do not meet all of the required skills and experience, please contact . We would be delighted to hear from you! To apply, please send your CV and a covering letter outlining why you would like this role and how your experience aligns with what we're looking for to quoting vacancy number 7360 Blended Working/ Hybrid Working Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
Spencer Clarke Group are seeking a Neighbourhood Housing Officer for a Local Authority Client in Gateshead. In this role, you will manage neighbourhood tenancies, support residents, and work to create safe, sustainable and well-managed communities. Duties: Manage a patch of properties, supporting tenants and sustaining tenancies. Provide housing advice, carry out visits, and assist with rehousing processes. Investigate and resolve anti-social behaviour and neighbourhood issues. Maintain estates, monitor property conditions, and liaise with partners. Qualifications and Experience: The successful candidate will have the following skills / experience: Supporting vulnerable customers and managing challenging situations. Effective communication, negotiation, and partnership working. Managing and prioritising a varied workload under pressure. Using ICT systems, including Microsoft Office, to deliver services. What's on offer: Salary: 19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Jan 31, 2026
Contractor
Spencer Clarke Group are seeking a Neighbourhood Housing Officer for a Local Authority Client in Gateshead. In this role, you will manage neighbourhood tenancies, support residents, and work to create safe, sustainable and well-managed communities. Duties: Manage a patch of properties, supporting tenants and sustaining tenancies. Provide housing advice, carry out visits, and assist with rehousing processes. Investigate and resolve anti-social behaviour and neighbourhood issues. Maintain estates, monitor property conditions, and liaise with partners. Qualifications and Experience: The successful candidate will have the following skills / experience: Supporting vulnerable customers and managing challenging situations. Effective communication, negotiation, and partnership working. Managing and prioritising a varied workload under pressure. Using ICT systems, including Microsoft Office, to deliver services. What's on offer: Salary: 19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Job Type: Housing Officer Location: Leicestershire Area Contrat: Temp Hours: 36.25 per week Contract: Monday-Friday Location: Office-based with community visits Salary: £15.95 - £16.94 per hour PAYE £19.86 - £21.09 per hour LTD / Umbrella We're currently recruiting an experienced Housing Officer to join a busy Housing Management team on a temporary contract . This is a fantastic opportunity for a confident professional who enjoys working in the community, managing their own patch, and making a real difference to residents. You'll manage a defined neighbourhood, working closely with tenants to ensure tenancy conditions are met, rent accounts are monitored, and communities remain safe, inclusive, and well-maintained. Key duties include: Managing a neighbourhood patch and building strong tenant relationships Investigating tenancy breaches, nuisance, and anti-social behaviour Monitoring rent arrears and taking early intervention action Completing home visits, estate inspections, and property checks Gathering evidence and attending court where required Carrying out tenancy reviews, inspections, and housing management tasks Working collaboratively with internal teams and external partners What We're Looking For Proven experience in Housing Management / Housing Officer roles Strong knowledge of tenancy management and neighbourhood services Confident handling rent arrears, ASB, and enforcement action Ability to work independently and manage a varied caseload Full UK driving licence and ability to travel independently Customer-focused, organised, and proactive approach
Jan 31, 2026
Seasonal
Job Type: Housing Officer Location: Leicestershire Area Contrat: Temp Hours: 36.25 per week Contract: Monday-Friday Location: Office-based with community visits Salary: £15.95 - £16.94 per hour PAYE £19.86 - £21.09 per hour LTD / Umbrella We're currently recruiting an experienced Housing Officer to join a busy Housing Management team on a temporary contract . This is a fantastic opportunity for a confident professional who enjoys working in the community, managing their own patch, and making a real difference to residents. You'll manage a defined neighbourhood, working closely with tenants to ensure tenancy conditions are met, rent accounts are monitored, and communities remain safe, inclusive, and well-maintained. Key duties include: Managing a neighbourhood patch and building strong tenant relationships Investigating tenancy breaches, nuisance, and anti-social behaviour Monitoring rent arrears and taking early intervention action Completing home visits, estate inspections, and property checks Gathering evidence and attending court where required Carrying out tenancy reviews, inspections, and housing management tasks Working collaboratively with internal teams and external partners What We're Looking For Proven experience in Housing Management / Housing Officer roles Strong knowledge of tenancy management and neighbourhood services Confident handling rent arrears, ASB, and enforcement action Ability to work independently and manage a varied caseload Full UK driving licence and ability to travel independently Customer-focused, organised, and proactive approach
Connect2Luton are excited to recruit a Business Support Officer i on behalf of Luton Borough Council. Main purpose of position: The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inbox's to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set. As a Business support officer you will be responsible to: Undertake and lead on complex administrative tasks in a high volume and deadline driven environment Manage specific project support tasks with minimal supervision as part of own workload as required by line management Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording Ensure data recorded is accurate and concise Creation, development and maintenance of records, files and statistical information for evidence based data Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required , maintaining accurate records To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities Ensure that relevant corporate and departmental procedures are available and kept up to date Skills and Experience Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures Some experience of organising and leading project work Previous local authority experience or Social Care setting Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels Ability to write clear letters and reports Good IT skills Able to use own initiative Ability to perform basic calculations and analyse and interpret data Excellent administrative and organisational skills Able to provide a quality service to customers Some understanding of national policy surrounding health and social care Education to Level 2 Business management or equivalent experience Able to attend meetings and undertake work at various locations throughout the Borough About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jan 31, 2026
Seasonal
Connect2Luton are excited to recruit a Business Support Officer i on behalf of Luton Borough Council. Main purpose of position: The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inbox's to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set. As a Business support officer you will be responsible to: Undertake and lead on complex administrative tasks in a high volume and deadline driven environment Manage specific project support tasks with minimal supervision as part of own workload as required by line management Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording Ensure data recorded is accurate and concise Creation, development and maintenance of records, files and statistical information for evidence based data Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required , maintaining accurate records To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities Ensure that relevant corporate and departmental procedures are available and kept up to date Skills and Experience Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures Some experience of organising and leading project work Previous local authority experience or Social Care setting Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels Ability to write clear letters and reports Good IT skills Able to use own initiative Ability to perform basic calculations and analyse and interpret data Excellent administrative and organisational skills Able to provide a quality service to customers Some understanding of national policy surrounding health and social care Education to Level 2 Business management or equivalent experience Able to attend meetings and undertake work at various locations throughout the Borough About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Operational Director - Property and Assets £800p/d Umbrella (INSIDE IR35) 7 Months Initially (with view for extension in place) London Borough of Brent Hybrid Working Staffing responsibility: c.49 staff Portfolio value: £500m+ About the Role Brent Council is seeking an Operational Director - Property and Assets to provide strategic leadership across its £500m+ property portfolio. You will lead a team of approximately 49 staff, delivering the Council's property, asset management, capital programmes and regeneration priorities, including housing and schools. As a member of the Resources Departmental Management Team, you will contribute to corporate leadership, cross-Council initiatives, and the continuous improvement of services, ensuring value for money, income generation, and compliance with legislation and governance standards. This is a senior leadership role focused on strategic direction, financial management, and partnership working across the public, private and voluntary sectors. Key Responsibilities Lead and manage the Council's Property and Assets Service, ensuring high performance and customer focus. Oversee capital programmes exceeding £205m, including schools, housing and regeneration projects. Maximise the value and use of the Council's operational and non-operational property portfolio. Provide leadership for Facilities Management, Emergency Planning, Business Continuity and Health & Safety. Provide professional advice to elected members, senior officers, and external partners. Develop partnerships with other councils, public sector bodies, and private/voluntary organisations. Ensure compliance with legislation, governance and corporate policies. Direct budget responsibility: £18m+ acquisitions/CPOs, £2m commercial rent roll, £3.5m FM contract. Indirect oversight: £205m+ capital programme. Knowledge, Skills & Experience required: UK Resident Full professional membership of RICS, or equivalent (RIBA, RTPI, CIOB). Minimum 4 year's senior leadership experience in a local authority organisation. Proven track record of delivering large-scale projects, programmes, and service improvements.
Jan 31, 2026
Contractor
Operational Director - Property and Assets £800p/d Umbrella (INSIDE IR35) 7 Months Initially (with view for extension in place) London Borough of Brent Hybrid Working Staffing responsibility: c.49 staff Portfolio value: £500m+ About the Role Brent Council is seeking an Operational Director - Property and Assets to provide strategic leadership across its £500m+ property portfolio. You will lead a team of approximately 49 staff, delivering the Council's property, asset management, capital programmes and regeneration priorities, including housing and schools. As a member of the Resources Departmental Management Team, you will contribute to corporate leadership, cross-Council initiatives, and the continuous improvement of services, ensuring value for money, income generation, and compliance with legislation and governance standards. This is a senior leadership role focused on strategic direction, financial management, and partnership working across the public, private and voluntary sectors. Key Responsibilities Lead and manage the Council's Property and Assets Service, ensuring high performance and customer focus. Oversee capital programmes exceeding £205m, including schools, housing and regeneration projects. Maximise the value and use of the Council's operational and non-operational property portfolio. Provide leadership for Facilities Management, Emergency Planning, Business Continuity and Health & Safety. Provide professional advice to elected members, senior officers, and external partners. Develop partnerships with other councils, public sector bodies, and private/voluntary organisations. Ensure compliance with legislation, governance and corporate policies. Direct budget responsibility: £18m+ acquisitions/CPOs, £2m commercial rent roll, £3.5m FM contract. Indirect oversight: £205m+ capital programme. Knowledge, Skills & Experience required: UK Resident Full professional membership of RICS, or equivalent (RIBA, RTPI, CIOB). Minimum 4 year's senior leadership experience in a local authority organisation. Proven track record of delivering large-scale projects, programmes, and service improvements.
An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)
Jan 31, 2026
Contractor
An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)
Join the public sector as an Income Officer in the property department, where you will play a key role in managing income collection and tenant accounts. This temporary role in Manchester offers an exciting opportunity to contribute to the effective financial management of housing services. Client Details This public sector organisation operates within the property industry and is committed to delivering efficient and professional housing services. As a small-sized team, they focus on ensuring the financial stability and well-being of tenants in the Manchester area. Description Manage income collection processes, ensuring timely payments from tenants. Maintain accurate and up-to-date tenant account records. Assist tenants with payment plans and offer advice on financial matters. Handle arrears cases and implement appropriate actions to recover outstanding payments. Work closely with other departments to address tenant queries and resolve issues. Generate reports on income collection and arrears for internal review. Adhere to policies, procedures, and regulations within the public sector framework. Provide excellent customer service and maintain professional communication with tenants. Profile A successful Income Officer should have: Experience working in income collection or financial management, ideally within the property or public sector. Strong organisational skills and attention to detail. Ability to work collaboratively with various teams and stakeholders. Excellent communication and customer service skills. Knowledge of relevant policies and regulations within the housing industry. Proficiency in using financial systems and software. Job Offer Competitive hourly rate of GBP 20.0 to GBP 25.0. Temporary position offering flexibility and valuable experience in the public sector. Opportunity to work in a small-sized team in the property industry. If you are ready to take on this rewarding opportunity as an Income Officer, apply today and make a difference in the public sector!
Jan 31, 2026
Seasonal
Join the public sector as an Income Officer in the property department, where you will play a key role in managing income collection and tenant accounts. This temporary role in Manchester offers an exciting opportunity to contribute to the effective financial management of housing services. Client Details This public sector organisation operates within the property industry and is committed to delivering efficient and professional housing services. As a small-sized team, they focus on ensuring the financial stability and well-being of tenants in the Manchester area. Description Manage income collection processes, ensuring timely payments from tenants. Maintain accurate and up-to-date tenant account records. Assist tenants with payment plans and offer advice on financial matters. Handle arrears cases and implement appropriate actions to recover outstanding payments. Work closely with other departments to address tenant queries and resolve issues. Generate reports on income collection and arrears for internal review. Adhere to policies, procedures, and regulations within the public sector framework. Provide excellent customer service and maintain professional communication with tenants. Profile A successful Income Officer should have: Experience working in income collection or financial management, ideally within the property or public sector. Strong organisational skills and attention to detail. Ability to work collaboratively with various teams and stakeholders. Excellent communication and customer service skills. Knowledge of relevant policies and regulations within the housing industry. Proficiency in using financial systems and software. Job Offer Competitive hourly rate of GBP 20.0 to GBP 25.0. Temporary position offering flexibility and valuable experience in the public sector. Opportunity to work in a small-sized team in the property industry. If you are ready to take on this rewarding opportunity as an Income Officer, apply today and make a difference in the public sector!
Property Services Officer/Coordinator Damp & Mould/HHSRS (Awaab s Law) Location: East Midlands (hybrid) Rate: £16-£20 per hour Umbrella DOE Contract: 6-12 weeks The role We re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab s Law , damp and mould , and HHSRS compliance . You will coordinate repairs, compliance works and void property repairs and improvements , working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements. Key responsibilities Support the management of damp and mould cases , tracking actions and timescales in line with Awaab s Law and HHSRS Coordinate responsive repairs, compliance works and property repairs , ensuring completion targets and SLAs are met Liaise with contractors to ensure works are delivered efficiently and to the required standard Monitor progress, chase outstanding actions and escalate delays or quality concerns where needed Maintain accurate records, compliance documentation and audit trails Assist with contractor compliance checks and invoicing processes What we re looking for Experience in property services, housing repairs, voids or maintenance coordination An understanding of damp and mould , HHSRS and housing compliance (or willingness to learn) Experience working with contractors and managing multiple workstreams Strong organisational and communication skills A customer-focused approach with a commitment to safe, healthy homes
Jan 31, 2026
Full time
Property Services Officer/Coordinator Damp & Mould/HHSRS (Awaab s Law) Location: East Midlands (hybrid) Rate: £16-£20 per hour Umbrella DOE Contract: 6-12 weeks The role We re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab s Law , damp and mould , and HHSRS compliance . You will coordinate repairs, compliance works and void property repairs and improvements , working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements. Key responsibilities Support the management of damp and mould cases , tracking actions and timescales in line with Awaab s Law and HHSRS Coordinate responsive repairs, compliance works and property repairs , ensuring completion targets and SLAs are met Liaise with contractors to ensure works are delivered efficiently and to the required standard Monitor progress, chase outstanding actions and escalate delays or quality concerns where needed Maintain accurate records, compliance documentation and audit trails Assist with contractor compliance checks and invoicing processes What we re looking for Experience in property services, housing repairs, voids or maintenance coordination An understanding of damp and mould , HHSRS and housing compliance (or willingness to learn) Experience working with contractors and managing multiple workstreams Strong organisational and communication skills A customer-focused approach with a commitment to safe, healthy homes
Building Surveyor / Senior Surveyor 6 Month Contract East London 325 per day (Umbrella) We are working with a well established housing organisation in East London that is looking to appoint an experienced Building Surveyor on a 6 month contract. This is a hands on role within a busy Repairs and Property Services team, offering strong day rate and a varied workload. Key Details 6 month contract 325 per day (umbrella) East London 4 days per week on site (1 day work from home) The Role Manage all surveying activity across a defined patch Deal with complex repairs enquiries, correspondence and complaints Carry out property surveys and diagnose defects Prepare technical reports, specifications and scheme design drawings Supervise contractors and coordinate multiple trades Manage a delegated budget Oversee works from diagnosis through to completion and payment Scrutinise and approve variations and invoices Ensure works are delivered on time, within budget and to a high standard Implement robust quality control including post inspections Obtain planning and building control approvals Undertake feasibility studies, option appraisals and budget estimates Act as lead officer for aids and adaptations Provide technical advice to repairs, compliance and asset teams Represent the organisation at meetings and act as expert witness if required Interviews are moving quickly, so if this sounds of interest please get in touch as soon as possible to arrange a call.
Jan 31, 2026
Contractor
Building Surveyor / Senior Surveyor 6 Month Contract East London 325 per day (Umbrella) We are working with a well established housing organisation in East London that is looking to appoint an experienced Building Surveyor on a 6 month contract. This is a hands on role within a busy Repairs and Property Services team, offering strong day rate and a varied workload. Key Details 6 month contract 325 per day (umbrella) East London 4 days per week on site (1 day work from home) The Role Manage all surveying activity across a defined patch Deal with complex repairs enquiries, correspondence and complaints Carry out property surveys and diagnose defects Prepare technical reports, specifications and scheme design drawings Supervise contractors and coordinate multiple trades Manage a delegated budget Oversee works from diagnosis through to completion and payment Scrutinise and approve variations and invoices Ensure works are delivered on time, within budget and to a high standard Implement robust quality control including post inspections Obtain planning and building control approvals Undertake feasibility studies, option appraisals and budget estimates Act as lead officer for aids and adaptations Provide technical advice to repairs, compliance and asset teams Represent the organisation at meetings and act as expert witness if required Interviews are moving quickly, so if this sounds of interest please get in touch as soon as possible to arrange a call.
