Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service's clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 2nd November 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. The work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app - 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 24, 2025
Full time
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service's clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 2nd November 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. The work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app - 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 2nd November 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. The work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 23, 2025
Full time
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 2nd November 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. The work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 2nd November 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 23, 2025
Full time
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 2nd November 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Receptionist - Part-Time (24 hours across Saturday, Sunday & Monday) Location: Burgh Island Hotel, Devon Salary: £25,396.80 pro rata (£15,238.08) + monthly gratuities Contract: Part-Time, Permanent Be the welcome that guests remember-on one of Britain's most iconic tidal islands. We are seeking a warm, organised, and unflappable Receptionist to join our front-of-house team part-time. You'll be the first smile our guests see and the calm centre that keeps arrivals, departures, and daily service running smoothly in a truly unforgettable setting. Important to Know Burgh Island is a tidal island-travel plans must align with conditions; live-out applicants typically need reliable transport. Applicants must have the right to work in the UK. About the Role Reporting to the Reception Manager, you'll ensure seamless guest journeys from booking to check-out while safeguarding high standards, safety, and satisfaction throughout your shift. You'll work closely with Housekeeping, Food & Beverage, and wider island teams to keep information flowing and service effortless. Success looks like great guest feedback and consistent completion of duties. Key Responsibilities Run efficient check-in and check-out and meet/greet guests on arrival. Handle phones, reservations, and enquiries; manage Guestline (PMS) including allocations. Prepare and update daily catering lists (allergies, special requests) and brief FOH/kitchen. Produce daily reports; reconcile payments, invoices, pre-charges, deposits, and petty cash. Coordinate with Housekeeping on arrivals, stayovers, departures, and sofa-bed opens, log maintenance items. Provide concierge-level service (local bookings, travel, tickets) and ensure guest security. Maintain health & safety, weekly/monthly emergency procedures, and reliable radio comms. Prepare welcome drinks; complete registration forms (emergency needs, newspapers, tea/coffee times, dinner slots). Deliver thorough shift handovers and support other departments when needed. What We're Looking For Front-desk or guest-facing experience in hotels or hospitality, with PMS (Guestline) familiarity a plus. Brilliant communicator who's polished, presentable, and guest-obsessed-you love using names and noticing details. Organised under pressure with strong cashiering/reconciliation habits and an eye for accuracy. Team player who can brief, coordinate, and keep standards high across departments and shifts. Hours & Pay 24 hours per week across Saturday, Sunday & Monday. £25,396.80 pro rata (£15,238.08) + monthly gratuities. Why Join Work somewhere truly iconic with a proud service culture. Competitive salary, monthly gratuities, and paid overtime Delicious staff meals and discounts across the property Staff wellbeing support and perks
Oct 23, 2025
Full time
Receptionist - Part-Time (24 hours across Saturday, Sunday & Monday) Location: Burgh Island Hotel, Devon Salary: £25,396.80 pro rata (£15,238.08) + monthly gratuities Contract: Part-Time, Permanent Be the welcome that guests remember-on one of Britain's most iconic tidal islands. We are seeking a warm, organised, and unflappable Receptionist to join our front-of-house team part-time. You'll be the first smile our guests see and the calm centre that keeps arrivals, departures, and daily service running smoothly in a truly unforgettable setting. Important to Know Burgh Island is a tidal island-travel plans must align with conditions; live-out applicants typically need reliable transport. Applicants must have the right to work in the UK. About the Role Reporting to the Reception Manager, you'll ensure seamless guest journeys from booking to check-out while safeguarding high standards, safety, and satisfaction throughout your shift. You'll work closely with Housekeeping, Food & Beverage, and wider island teams to keep information flowing and service effortless. Success looks like great guest feedback and consistent completion of duties. Key Responsibilities Run efficient check-in and check-out and meet/greet guests on arrival. Handle phones, reservations, and enquiries; manage Guestline (PMS) including allocations. Prepare and update daily catering lists (allergies, special requests) and brief FOH/kitchen. Produce daily reports; reconcile payments, invoices, pre-charges, deposits, and petty cash. Coordinate with Housekeeping on arrivals, stayovers, departures, and sofa-bed opens, log maintenance items. Provide concierge-level service (local bookings, travel, tickets) and ensure guest security. Maintain health & safety, weekly/monthly emergency procedures, and reliable radio comms. Prepare welcome drinks; complete registration forms (emergency needs, newspapers, tea/coffee times, dinner slots). Deliver thorough shift handovers and support other departments when needed. What We're Looking For Front-desk or guest-facing experience in hotels or hospitality, with PMS (Guestline) familiarity a plus. Brilliant communicator who's polished, presentable, and guest-obsessed-you love using names and noticing details. Organised under pressure with strong cashiering/reconciliation habits and an eye for accuracy. Team player who can brief, coordinate, and keep standards high across departments and shifts. Hours & Pay 24 hours per week across Saturday, Sunday & Monday. £25,396.80 pro rata (£15,238.08) + monthly gratuities. Why Join Work somewhere truly iconic with a proud service culture. Competitive salary, monthly gratuities, and paid overtime Delicious staff meals and discounts across the property Staff wellbeing support and perks
Community Concierge - Leeds' Newest Student Living Destination Location: Onsite at our brand-new, state-of-the-art student accommodation in Leeds Type: Full-time, Onsite Are you passionate about people, community, and creating unforgettable experiences? This is your chance to get your foot in the door a year earlier than everyone else and play a key role in shaping Leeds' most exciting new student living destination. As our Community Concierge , you'll be based in our brand-new on-site office, surrounded by cutting-edge facilities and a vibrant student community. In your first year, you'll be an essential part of the launch and pre-opening phase , working closely with the Sales Team and General Manager to support leasing, resident engagement, and the overall success of the building. This is the perfect opportunity for someone who's enthusiastic, people-focused, and ready to grow with us as we prepare to welcome our very first residents. What You'll Do Be the friendly face of our community, welcoming visitors, prospective residents, and partners to site. Support the Sales Team with tours, enquiries, bookings, and creative ideas to help drive occupancy. Assist the General Manager with day-to-day operations and community-building activities. Help coordinate marketing and outreach efforts to build buzz and excitement before opening. Contribute to setting up and shaping our community experience from day one. Once the building opens, transition into the full Community Concierge role - leading resident engagement, events, and daily community life. What We're Looking For A confident, positive communicator who loves meeting new people. A proactive team player with a passion for delivering great customer experiences. Organised, detail-oriented, and eager to learn about property, sales, and community management. Someone excited by the idea of helping launch a brand-new building from the ground up. Why You'll Love It Here A unique early opportunity to join before doors officially open - setting you up for long-term growth and career progression. Work in a brand-new, design-led environment with premium facilities. Be part of a fun, forward-thinking team creating the next generation of student living.
Oct 21, 2025
Full time
Community Concierge - Leeds' Newest Student Living Destination Location: Onsite at our brand-new, state-of-the-art student accommodation in Leeds Type: Full-time, Onsite Are you passionate about people, community, and creating unforgettable experiences? This is your chance to get your foot in the door a year earlier than everyone else and play a key role in shaping Leeds' most exciting new student living destination. As our Community Concierge , you'll be based in our brand-new on-site office, surrounded by cutting-edge facilities and a vibrant student community. In your first year, you'll be an essential part of the launch and pre-opening phase , working closely with the Sales Team and General Manager to support leasing, resident engagement, and the overall success of the building. This is the perfect opportunity for someone who's enthusiastic, people-focused, and ready to grow with us as we prepare to welcome our very first residents. What You'll Do Be the friendly face of our community, welcoming visitors, prospective residents, and partners to site. Support the Sales Team with tours, enquiries, bookings, and creative ideas to help drive occupancy. Assist the General Manager with day-to-day operations and community-building activities. Help coordinate marketing and outreach efforts to build buzz and excitement before opening. Contribute to setting up and shaping our community experience from day one. Once the building opens, transition into the full Community Concierge role - leading resident engagement, events, and daily community life. What We're Looking For A confident, positive communicator who loves meeting new people. A proactive team player with a passion for delivering great customer experiences. Organised, detail-oriented, and eager to learn about property, sales, and community management. Someone excited by the idea of helping launch a brand-new building from the ground up. Why You'll Love It Here A unique early opportunity to join before doors officially open - setting you up for long-term growth and career progression. Work in a brand-new, design-led environment with premium facilities. Be part of a fun, forward-thinking team creating the next generation of student living.
