CENTRAL RECRUITMENT SERVICES LTD
Newcastle Upon Tyne, Tyne And Wear
Central Recruitment is currently recruiting for Support Workers for a national organisation that houses and supports young people with complex needs . The roles are based in services across the North East region, specifically in the Newcastle upon Tyne - Whitley Bay, Bishop Auckland and Tow Law area . Successful candidates will have experience of working with young people with complex support needs related to homelessness, mental health and substance misuse. Successful candidates will be expected to understand and manage young people whose behaviour can present challenges. In this position, candidates are expected to provide effective day to day shift cover that supports the aims of the project, safeguards the young people and provides effective support within a harm minimisation and strengths and recovery framework. Candidates will be working from Monday to Sunday on an ad hoc basis , covering a mixture of earlies, lates and waking nights shifts . The pay rate is £12.24 with £1.48 holiday pay, totalling £13.72 per hour . Interested candidates must be available for a minimum of 2 shifts per week across 7 days. Please note, this role involves lone working. To apply for this role, you must have: 12 months of paid experience of working with young people An understanding of the needs of people who have experienced homelessness, poor mental health and substance use The ability to demonstrate clear understanding of safeguarding requirements and procedures Commitment to promoting an environment, which has the highest regard for the Health and Safety of others High level understanding of professional boundaries and the ability to maintain boundaries Good literacy, numeracy and IT skills Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: Current valid right to work in the UK Minimum 12 months of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise) A fully enhanced DBS registered on the DBS update service or willingness to apply for one through Central (at a cost of £60) Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
Jan 08, 2026
Full time
Central Recruitment is currently recruiting for Support Workers for a national organisation that houses and supports young people with complex needs . The roles are based in services across the North East region, specifically in the Newcastle upon Tyne - Whitley Bay, Bishop Auckland and Tow Law area . Successful candidates will have experience of working with young people with complex support needs related to homelessness, mental health and substance misuse. Successful candidates will be expected to understand and manage young people whose behaviour can present challenges. In this position, candidates are expected to provide effective day to day shift cover that supports the aims of the project, safeguards the young people and provides effective support within a harm minimisation and strengths and recovery framework. Candidates will be working from Monday to Sunday on an ad hoc basis , covering a mixture of earlies, lates and waking nights shifts . The pay rate is £12.24 with £1.48 holiday pay, totalling £13.72 per hour . Interested candidates must be available for a minimum of 2 shifts per week across 7 days. Please note, this role involves lone working. To apply for this role, you must have: 12 months of paid experience of working with young people An understanding of the needs of people who have experienced homelessness, poor mental health and substance use The ability to demonstrate clear understanding of safeguarding requirements and procedures Commitment to promoting an environment, which has the highest regard for the Health and Safety of others High level understanding of professional boundaries and the ability to maintain boundaries Good literacy, numeracy and IT skills Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: Current valid right to work in the UK Minimum 12 months of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise) A fully enhanced DBS registered on the DBS update service or willingness to apply for one through Central (at a cost of £60) Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent. Sounds great, what will I be doing? The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use. The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools. Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 06, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent. Sounds great, what will I be doing? The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use. The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools. Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Job Introduction Everyone's Turning Point is unique. It's the moment when they realise they've made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That's where you come in. You'll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you'll support them to take control, improve their quality of life and face the future with confidence. We are looking for a dedicated, passionate and skilled Recovery Workers to join the team at our brand new Ashford-based Recovery House. This residential service consists of 5 rooms and provides up to 5 days support for individuals with enduring mental health needs, who are in crisis. During their stay, service users benefit from a safe and therapeutic environment, which includes quiet spaces, spaces to socialise, and spaces where people can access a sensory environment and activities. Our person centred approach means service users are supported to engage and lead in a process, which involves personalised support assessment, planning and review. The aim is to assess and support the on-going needs of our service users to build on their existing skills, support them to learn new ones, to develop effective coping mechanisms and build confidence to manage their mental health and to stay well. Role Responsibility You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. You will work alongside members of the service user's circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals. Your typical duties will include: providing support and guidance to service users supporting service users with their medication daily record keeping and incident report writing help with inducting new staff members upholding the cleanliness of the service to adhere to infection prevention control measures Ideally, we are looking for those that are seeking Night shifts with the flexibility to work days when required. The Ideal Candidate Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude. We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. You also need to have the ability to support people who are experiencing a crisis. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals. We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that - being employed by Turning Point will also give you access to many of our rewards! Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Sep 28, 2025
Full time
Job Introduction Everyone's Turning Point is unique. It's the moment when they realise they've made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That's where you come in. You'll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you'll support them to take control, improve their quality of life and face the future with confidence. We are looking for a dedicated, passionate and skilled Recovery Workers to join the team at our brand new Ashford-based Recovery House. This residential service consists of 5 rooms and provides up to 5 days support for individuals with enduring mental health needs, who are in crisis. During their stay, service users benefit from a safe and therapeutic environment, which includes quiet spaces, spaces to socialise, and spaces where people can access a sensory environment and activities. Our person centred approach means service users are supported to engage and lead in a process, which involves personalised support assessment, planning and review. The aim is to assess and support the on-going needs of our service users to build on their existing skills, support them to learn new ones, to develop effective coping mechanisms and build confidence to manage their mental health and to stay well. Role Responsibility You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. You will work alongside members of the service user's circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals. Your typical duties will include: providing support and guidance to service users supporting service users with their medication daily record keeping and incident report writing help with inducting new staff members upholding the cleanliness of the service to adhere to infection prevention control measures Ideally, we are looking for those that are seeking Night shifts with the flexibility to work days when required. The Ideal Candidate Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude. We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. You also need to have the ability to support people who are experiencing a crisis. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals. We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that - being employed by Turning Point will also give you access to many of our rewards! Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply
Job Introduction At Turning Point, we support people across England with mental health issues. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training, and education you need to progress in your career with us. The Leicestershire Mental Health Central Access Point provides a listening ear and emotional support to a range of people within Leicester, Leicestershire & Rutland. The helpline supports adults and their families, who may be experiencing difficulties with managing their mental health, through telephone-based support, that explores coping mechanisms and provides information on accessible organisations and services within the local area. Professionals and other organisations are also able to contact the helpline for advice or information on working with people who may be struggling with their mental health. Our team of dedicated Recovery Workers are on hand to provide confidential support, discuss emotional and practical issues someone might be facing, and explore strategies that may help an individual to cope with their situation. So, if you are someone who wants to make a difference in the lives of the people we support, this opportunity is perfect for you. We have full-time opportunities available; the service is available 7 days a week, 365 days a year. Our candidate will be working a mixture of shifts on a 24-hour rolling rota, including bank holidays, evenings, waking nights and weekends. Please note that the role is based at the Anstey Frith House Leicester. Role Responsibility As a helpline recovery worker, you will be a key member of our team, providing emotional support and a listening ear to a wide range of callers. You will use your knowledge and skills to explore issues relating to mental health and other wider social issues and signpost callers to relevant organisations. You will support callers to utilise coping strategies and offer support and guidance on learning new skills that promote wellbeing. You will be experienced in supporting individuals through emotional distress and crisis situations. As a helpline recovery worker, you will use your ability to think on your feet to help callers manage their distress and provide crisis support where needed. The Ideal Candidate We are looking for someone who can use their knowledge and experience to support individuals with their mental health in a compassionate and recovery focused way. With a naturally ability to make people feel calm and listened to, our candidate uses their skills to help a wide range of callers. Ideally our candidate has experience in the mental health sector and has a proven track record of supporting individuals in distress. Excellent communication skills are essential as well as a calm and professional attitude or is experienced in working with a wide range of other organisations from statutory to third sector. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Helpline Recovery Worker JD.pdf Apply
Sep 28, 2025
Full time
Job Introduction At Turning Point, we support people across England with mental health issues. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training, and education you need to progress in your career with us. The Leicestershire Mental Health Central Access Point provides a listening ear and emotional support to a range of people within Leicester, Leicestershire & Rutland. The helpline supports adults and their families, who may be experiencing difficulties with managing their mental health, through telephone-based support, that explores coping mechanisms and provides information on accessible organisations and services within the local area. Professionals and other organisations are also able to contact the helpline for advice or information on working with people who may be struggling with their mental health. Our team of dedicated Recovery Workers are on hand to provide confidential support, discuss emotional and practical issues someone might be facing, and explore strategies that may help an individual to cope with their situation. So, if you are someone who wants to make a difference in the lives of the people we support, this opportunity is perfect for you. We have full-time opportunities available; the service is available 7 days a week, 365 days a year. Our candidate will be working a mixture of shifts on a 24-hour rolling rota, including bank holidays, evenings, waking nights and weekends. Please note that the role is based at the Anstey Frith House Leicester. Role Responsibility As a helpline recovery worker, you will be a key member of our team, providing emotional support and a listening ear to a wide range of callers. You will use your knowledge and skills to explore issues relating to mental health and other wider social issues and signpost callers to relevant organisations. You will support callers to utilise coping strategies and offer support and guidance on learning new skills that promote wellbeing. You will be experienced in supporting individuals through emotional distress and crisis situations. As a helpline recovery worker, you will use your ability to think on your feet to help callers manage their distress and provide crisis support where needed. The Ideal Candidate We are looking for someone who can use their knowledge and experience to support individuals with their mental health in a compassionate and recovery focused way. With a naturally ability to make people feel calm and listened to, our candidate uses their skills to help a wide range of callers. Ideally our candidate has experience in the mental health sector and has a proven track record of supporting individuals in distress. Excellent communication skills are essential as well as a calm and professional attitude or is experienced in working with a wide range of other organisations from statutory to third sector. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Helpline Recovery Worker JD.pdf Apply
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent. Sounds great, what will I be doing? The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use. The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools. Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Sep 25, 2025
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent. Sounds great, what will I be doing? The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use. The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools. Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
