Job title: Employment Advisor Salary: Circa £26,049 per annum Hours: Full time Reporting to: Project Manager Location: Carlisle / Workington, Cumbria About us Groundwork aims to be the UKs leading regeneration charity, working through partnership to create communities in which people are proud to live and work click apply for full job details
Mar 18, 2026
Full time
Job title: Employment Advisor Salary: Circa £26,049 per annum Hours: Full time Reporting to: Project Manager Location: Carlisle / Workington, Cumbria About us Groundwork aims to be the UKs leading regeneration charity, working through partnership to create communities in which people are proud to live and work click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Tax Senior - OMB & Private Client Specialist Manchester 55,000 - 90,000 (DOE + Qualifications) A leading independent accountancy firm in Manchester is continuing to invest in its tax team and is now looking to appoint an experienced advisory-led tax professional on a permanent basis. This is a high-quality role offering genuine variety, working with entrepreneurial owner-managed businesses, HNW individuals and family groups. The client base is active and commercially minded, expect regular work linked to transactions, growth, restructuring and long-term planning. The Opportunity You'll be joining a well-established practice that has grown significantly in recent years and continues to build momentum. The tax work is broad, technical and advisory-heavy, with clients often requiring joined-up advice across both personal and business affairs. You'll be involved in planning and project work across areas such as: OMB and entrepreneur tax planning Group restructures and reconstructions Succession planning and IHT mitigation Trusts and family wealth planning CGT planning and transactional support Property-related structuring Share schemes and incentives EIS / VCT investment advice Residence and cross-border considerations You'll work closely with Partners and senior stakeholders, with plenty of client exposure and autonomy from day one. While there's scope to get involved in business development, the role is primarily focused on delivering strong technical advice and building trusted long-term relationships. Candidate Profile This opportunity can suit someone stepping up into a Senior Manager role, or an established Senior Manager/Director looking for a firm with an excellent culture and client base. You'll ideally have: Strong tax advisory experience (personal tax or mixed tax background) Proven ability to draft technical advice letters, reports and planning notes A recognised qualification (CTA, ACA, ACCA, ICAS or similar) Confidence dealing directly with clients, Partners and HMRC A professional, relationship-led approach Why This Firm? Strong salary range with flexibility for the right hire Hybrid working and modern city-centre offices Overtime paid at all levels (rare in the market) Supportive team environment with a genuine "people-first" culture Clear progression based on performance, not politics If you're looking for a tax advisory role where the work is genuinely interesting and the firm invests in its people, this is one worth exploring. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 18, 2026
Full time
Tax Senior - OMB & Private Client Specialist Manchester 55,000 - 90,000 (DOE + Qualifications) A leading independent accountancy firm in Manchester is continuing to invest in its tax team and is now looking to appoint an experienced advisory-led tax professional on a permanent basis. This is a high-quality role offering genuine variety, working with entrepreneurial owner-managed businesses, HNW individuals and family groups. The client base is active and commercially minded, expect regular work linked to transactions, growth, restructuring and long-term planning. The Opportunity You'll be joining a well-established practice that has grown significantly in recent years and continues to build momentum. The tax work is broad, technical and advisory-heavy, with clients often requiring joined-up advice across both personal and business affairs. You'll be involved in planning and project work across areas such as: OMB and entrepreneur tax planning Group restructures and reconstructions Succession planning and IHT mitigation Trusts and family wealth planning CGT planning and transactional support Property-related structuring Share schemes and incentives EIS / VCT investment advice Residence and cross-border considerations You'll work closely with Partners and senior stakeholders, with plenty of client exposure and autonomy from day one. While there's scope to get involved in business development, the role is primarily focused on delivering strong technical advice and building trusted long-term relationships. Candidate Profile This opportunity can suit someone stepping up into a Senior Manager role, or an established Senior Manager/Director looking for a firm with an excellent culture and client base. You'll ideally have: Strong tax advisory experience (personal tax or mixed tax background) Proven ability to draft technical advice letters, reports and planning notes A recognised qualification (CTA, ACA, ACCA, ICAS or similar) Confidence dealing directly with clients, Partners and HMRC A professional, relationship-led approach Why This Firm? Strong salary range with flexibility for the right hire Hybrid working and modern city-centre offices Overtime paid at all levels (rare in the market) Supportive team environment with a genuine "people-first" culture Clear progression based on performance, not politics If you're looking for a tax advisory role where the work is genuinely interesting and the firm invests in its people, this is one worth exploring. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Talent Acquisition Advisor London, England Work pattern: Hybrid - 40% (2 days pw) in office (Currently in Embankment, will move to Canary Wharf towards the back end of 2026). Contract Type: 12 Month Maternity Cover (Temporary), Monday - Friday, 36 hrs per week. Hourly Rate: 18.99ph (PAYE) Key Responsibilities Manage end-to-end recruitment campaigns across government roles, ensuring compliance with Civil Service Recruitment Principles. Work closely with hiring managers and panels to seek approvals and manage governance processes. Maintain clear recruitment documentation and audit trails in line with policy. Support candidate screening, selection, and onboarding to keep recruitment running smoothly. Build and maintain strong relationships with internal stakeholders across People and Culture. Essential Experience Experience delivering Civil Service or public sector recruitment, with knowledge of approvals and governance processes. Strong stakeholder management and organisational skills. Understanding of internal HR/recruitment processes, especially within a Civil Service environment. Excellent written and verbal communication skills. Additional Information This role reports to the Senior Talent Acquisition Manager and is part of the People and Culture team delivering in-house recruitment. Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 18, 2026
Contractor
Talent Acquisition Advisor London, England Work pattern: Hybrid - 40% (2 days pw) in office (Currently in Embankment, will move to Canary Wharf towards the back end of 2026). Contract Type: 12 Month Maternity Cover (Temporary), Monday - Friday, 36 hrs per week. Hourly Rate: 18.99ph (PAYE) Key Responsibilities Manage end-to-end recruitment campaigns across government roles, ensuring compliance with Civil Service Recruitment Principles. Work closely with hiring managers and panels to seek approvals and manage governance processes. Maintain clear recruitment documentation and audit trails in line with policy. Support candidate screening, selection, and onboarding to keep recruitment running smoothly. Build and maintain strong relationships with internal stakeholders across People and Culture. Essential Experience Experience delivering Civil Service or public sector recruitment, with knowledge of approvals and governance processes. Strong stakeholder management and organisational skills. Understanding of internal HR/recruitment processes, especially within a Civil Service environment. Excellent written and verbal communication skills. Additional Information This role reports to the Senior Talent Acquisition Manager and is part of the People and Culture team delivering in-house recruitment. Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Succeed Recruitment
Newcastle Upon Tyne, Tyne And Wear
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 18, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 18, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Customer S ervice Advisor Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties. You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. The Role: Each call will require you to take down details of the specific situation, updating the system accordingly Booking in appointments Transferring calls through to the wider business if needs be Finer Details: 24,570 per annum - increasing to 26,000 depending upon individual performance. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Pension Core hours are 9-5.30pm - however during winter months, they are open from 7.00am - 8.00pm, and the team work on split shifts to cover these hours. You'll also need to be prepared to work 1 weekend day per month (on a rota basis). If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15363
Mar 18, 2026
Full time
Customer S ervice Advisor Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties. You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. The Role: Each call will require you to take down details of the specific situation, updating the system accordingly Booking in appointments Transferring calls through to the wider business if needs be Finer Details: 24,570 per annum - increasing to 26,000 depending upon individual performance. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Pension Core hours are 9-5.30pm - however during winter months, they are open from 7.00am - 8.00pm, and the team work on split shifts to cover these hours. You'll also need to be prepared to work 1 weekend day per month (on a rota basis). If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15363
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376
Mar 18, 2026
Seasonal
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376
London hybrid arrangement Total package £250-300k A client of mine are working exclusively with myself in hiring a Head of DC Proposition. This is an opportunity to join a major pensions organisation that manages a sophisticated Industry-Wide Master Trust (IWDC) and significant Additional Voluntary Contribution (AVC) arrangements. The firm serves over 75,000 members and manages more than £2 billion in assets, often invested alongside a £33bn DB pool. The Role: Lead the end-to-end DC proposition strategy. Act as the "coal-face" expert, bringing fresh ideas to the DC change roadmap Own the DC investment proposition: default design, ESG integration, and member outcome modelling. Provide regulated investment advice to trustees and senior internal stakeholders. Advise on the upcoming Value for Money (VFM) Framework. Oversee DC administration relationships, ensuring effective SLAs and operational governance Manage regulatory reporting requirements, including the Chair's Statement and Master Trust Business Plan. The Individual: Likely at a Pensions Consultancy in a Senior DC role, currently at the "coal-face" of the DC market A real DC SME, extensive all-round DC knowledge and experience: proposition strategy, DC investment advice (regulated), DC governance and VFM framework, Mastertrust regulations FCA Authorised: Must hold or be eligible for FCA authorisation to give regulated investment advice. Strong understanding of upcoming changes in VFM, framework and other challenges/changes to be anticipated across the DC landscape This is a rare opportunity to move in-house, and a strong time to make a move within DC Pensions. Get in touch or apply to this ad for more details, deadline 20/02/2026:M: E: Sponsorship not offered Principal Consultant Leading Life & Pensions Actuarial Recruitment Seniority LevelDirector Industry Investment Advice Pension Funds Insurance and Employee Benefit Funds Employment TypeFull-time Job Functions Consulting Analyst Business Development Skills Proposition Defined Contribution Pension Funds Corporate Governance Value for Money Investment Strategies Environmental, Social, and Governance (ESG) Investment Advisory Services Client R
Mar 18, 2026
Full time
London hybrid arrangement Total package £250-300k A client of mine are working exclusively with myself in hiring a Head of DC Proposition. This is an opportunity to join a major pensions organisation that manages a sophisticated Industry-Wide Master Trust (IWDC) and significant Additional Voluntary Contribution (AVC) arrangements. The firm serves over 75,000 members and manages more than £2 billion in assets, often invested alongside a £33bn DB pool. The Role: Lead the end-to-end DC proposition strategy. Act as the "coal-face" expert, bringing fresh ideas to the DC change roadmap Own the DC investment proposition: default design, ESG integration, and member outcome modelling. Provide regulated investment advice to trustees and senior internal stakeholders. Advise on the upcoming Value for Money (VFM) Framework. Oversee DC administration relationships, ensuring effective SLAs and operational governance Manage regulatory reporting requirements, including the Chair's Statement and Master Trust Business Plan. The Individual: Likely at a Pensions Consultancy in a Senior DC role, currently at the "coal-face" of the DC market A real DC SME, extensive all-round DC knowledge and experience: proposition strategy, DC investment advice (regulated), DC governance and VFM framework, Mastertrust regulations FCA Authorised: Must hold or be eligible for FCA authorisation to give regulated investment advice. Strong understanding of upcoming changes in VFM, framework and other challenges/changes to be anticipated across the DC landscape This is a rare opportunity to move in-house, and a strong time to make a move within DC Pensions. Get in touch or apply to this ad for more details, deadline 20/02/2026:M: E: Sponsorship not offered Principal Consultant Leading Life & Pensions Actuarial Recruitment Seniority LevelDirector Industry Investment Advice Pension Funds Insurance and Employee Benefit Funds Employment TypeFull-time Job Functions Consulting Analyst Business Development Skills Proposition Defined Contribution Pension Funds Corporate Governance Value for Money Investment Strategies Environmental, Social, and Governance (ESG) Investment Advisory Services Client R
London hybrid arrangement Total package £250-300k A client of mine are working exclusively with myself in hiring a Head of DC Proposition. This is an opportunity to join a major pensions organisation that manages a sophisticated Industry-Wide Master Trust (IWDC) and significant Additional Voluntary Contribution (AVC) arrangements. The firm serves over 75,000 members and manages more than £2 billion in assets, often invested alongside a £33bn DB pool. The Role: Lead the end-to-end DC proposition strategy. Act as the "coal-face" expert, bringing fresh ideas to the DC change roadmap Own the DC investment proposition: default design, ESG integration, and member outcome modelling. Provide regulated investment advice to trustees and senior internal stakeholders. Advise on the upcoming Value for Money (VFM) Framework. Oversee DC administration relationships, ensuring effective SLAs and operational governance Manage regulatory reporting requirements, including the Chair's Statement and Master Trust Business Plan. The Individual: Likely at a Pensions Consultancy in a Senior DC role, currently at the "coal-face" of the DC market A real DC SME, extensive all-round DC knowledge and experience: proposition strategy, DC investment advice (regulated), DC governance and VFM framework, Mastertrust regulations FCA Authorised: Must hold or be eligible for FCA authorisation to give regulated investment advice. Strong understanding of upcoming changes in VFM, framework and other challenges/changes to be anticipated across the DC landscape This is a rare opportunity to move in-house, and a strong time to make a move within DC Pensions. Get in touch or apply to this ad for more details, deadline 20/02/2026:M: E: Sponsorship not offered Principal Consultant Leading Life & Pensions Actuarial Recruitment Seniority LevelDirector Industry Investment Advice Pension Funds Insurance and Employee Benefit Funds Employment TypeFull-time Job Functions Consulting Analyst Business Development Skills Proposition Defined Contribution Pension Funds Corporate Governance Value for Money Investment Strategies Environmental, Social, and Governance (ESG) Investment Advisory Services Client R
Mar 18, 2026
Full time
London hybrid arrangement Total package £250-300k A client of mine are working exclusively with myself in hiring a Head of DC Proposition. This is an opportunity to join a major pensions organisation that manages a sophisticated Industry-Wide Master Trust (IWDC) and significant Additional Voluntary Contribution (AVC) arrangements. The firm serves over 75,000 members and manages more than £2 billion in assets, often invested alongside a £33bn DB pool. The Role: Lead the end-to-end DC proposition strategy. Act as the "coal-face" expert, bringing fresh ideas to the DC change roadmap Own the DC investment proposition: default design, ESG integration, and member outcome modelling. Provide regulated investment advice to trustees and senior internal stakeholders. Advise on the upcoming Value for Money (VFM) Framework. Oversee DC administration relationships, ensuring effective SLAs and operational governance Manage regulatory reporting requirements, including the Chair's Statement and Master Trust Business Plan. The Individual: Likely at a Pensions Consultancy in a Senior DC role, currently at the "coal-face" of the DC market A real DC SME, extensive all-round DC knowledge and experience: proposition strategy, DC investment advice (regulated), DC governance and VFM framework, Mastertrust regulations FCA Authorised: Must hold or be eligible for FCA authorisation to give regulated investment advice. Strong understanding of upcoming changes in VFM, framework and other challenges/changes to be anticipated across the DC landscape This is a rare opportunity to move in-house, and a strong time to make a move within DC Pensions. Get in touch or apply to this ad for more details, deadline 20/02/2026:M: E: Sponsorship not offered Principal Consultant Leading Life & Pensions Actuarial Recruitment Seniority LevelDirector Industry Investment Advice Pension Funds Insurance and Employee Benefit Funds Employment TypeFull-time Job Functions Consulting Analyst Business Development Skills Proposition Defined Contribution Pension Funds Corporate Governance Value for Money Investment Strategies Environmental, Social, and Governance (ESG) Investment Advisory Services Client R
High Profile Resourcing Ltd
Bloomsbury, Shropshire
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
Mar 18, 2026
Full time
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
Email Customer Service Agents Paignton, Devon Seasonal Position Look towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity! gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products. We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you. The Role As an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media , ensuring every written response is clear, professional and in line with service level agreements. This is not a contact centre-based telephone role the focus is on high-quality written communication. Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely manner Processing basic orders and offering complimentary parts for appropriate products Resolving customer service queries efficiently, ensuring each case is handled with care Keying coupon orders as required to meet service levels Supporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and English Strong written communication skills with excellent spelling and grammar Basic understanding of Microsoft Office Previous customer service experience (office-based preferred) Good attention to detail and accuracy when processing information Positive attitude and ability to work well under pressure during busy seasonal peaks Flexibility to work across different areas of the department Working Hours & Pay 7-day operation on a rota basis Monday to Sunday hours negotiable Weekend work desired Bank Holidays included £12.38 per hour Key Skills: Customer Service, Administration, Email Handling, Microsoft Office, Written Communication, Social Media Successful candidates will be proactive team players, working collaboratively to ensure customer satisfaction continues to grow. You will operate within company policy and procedures, maintaining integrity and confidentiality at all times, while adhering to health and safety legislation. Ready to help customer satisfaction blossom? Click APPLY to upload your CV and one of our friendly team will be in touch. Don t have a CV? Call the office on (phone number removed) and we ll help you get planted and registered. gap personnel is operating as a recruitment business.
Mar 18, 2026
Seasonal
Email Customer Service Agents Paignton, Devon Seasonal Position Look towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity! gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products. We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you. The Role As an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media , ensuring every written response is clear, professional and in line with service level agreements. This is not a contact centre-based telephone role the focus is on high-quality written communication. Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely manner Processing basic orders and offering complimentary parts for appropriate products Resolving customer service queries efficiently, ensuring each case is handled with care Keying coupon orders as required to meet service levels Supporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and English Strong written communication skills with excellent spelling and grammar Basic understanding of Microsoft Office Previous customer service experience (office-based preferred) Good attention to detail and accuracy when processing information Positive attitude and ability to work well under pressure during busy seasonal peaks Flexibility to work across different areas of the department Working Hours & Pay 7-day operation on a rota basis Monday to Sunday hours negotiable Weekend work desired Bank Holidays included £12.38 per hour Key Skills: Customer Service, Administration, Email Handling, Microsoft Office, Written Communication, Social Media Successful candidates will be proactive team players, working collaboratively to ensure customer satisfaction continues to grow. You will operate within company policy and procedures, maintaining integrity and confidentiality at all times, while adhering to health and safety legislation. Ready to help customer satisfaction blossom? Click APPLY to upload your CV and one of our friendly team will be in touch. Don t have a CV? Call the office on (phone number removed) and we ll help you get planted and registered. gap personnel is operating as a recruitment business.
Job role:- Service Advisor Automotive Location:- Ewhurst Salary:- Up to 35,000 basic Fed up of working Saturdays? Feeling burnt out? Not interested in chasing targets? Join an award-winning family-run Independent Garage with a rare opening before someone else does. This is family-feel business with a strong emphasis on working as a team, old-school in approach and modern in outlook. One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills and a good pair of wellies you'll take care of the day-to-day of all the running's of a successful garage with discerning motorists. Basic Salary is offered between 25,000 - 35,000 depending on experience (dependably paid, no bonus schemes) 40 hours Monday to Friday 8-5pm only (no weekends as a rule) Family-run and owned business with an excellent reputation Requirements? Experience in the Motor Trade OR the ability to deliver outstanding customer service to a variety of customers from a customer service setting. Deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle. Thats it. Does this sound like something that would suit you? Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Recruitment on (phone number removed) / or send your CV to (url removed). He can tell you everything about your next challenge.
Mar 18, 2026
Full time
Job role:- Service Advisor Automotive Location:- Ewhurst Salary:- Up to 35,000 basic Fed up of working Saturdays? Feeling burnt out? Not interested in chasing targets? Join an award-winning family-run Independent Garage with a rare opening before someone else does. This is family-feel business with a strong emphasis on working as a team, old-school in approach and modern in outlook. One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills and a good pair of wellies you'll take care of the day-to-day of all the running's of a successful garage with discerning motorists. Basic Salary is offered between 25,000 - 35,000 depending on experience (dependably paid, no bonus schemes) 40 hours Monday to Friday 8-5pm only (no weekends as a rule) Family-run and owned business with an excellent reputation Requirements? Experience in the Motor Trade OR the ability to deliver outstanding customer service to a variety of customers from a customer service setting. Deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle. Thats it. Does this sound like something that would suit you? Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Recruitment on (phone number removed) / or send your CV to (url removed). He can tell you everything about your next challenge.
Brook Street are delighted to be supporting recruitment for a Temporary Accounts Administrator with our public sector client based in Newcastle. Job specifics: Location - Newcastle (Lumen building) Working hours - 35 hours per week, 7 hours per day, Monday to Friday Fully office based Start date - ASAP End date - May 2026 Pay rate - 12.36 per hour, paid weekly in arrears. The role provides specialist support for Homes England's Group finance systems and data processes, ensuring accuracy, efficiency, and compliance. This role sits within the Finance Operations & Systems Team and will support the processing of transactional items across the wider team, including expense claims & invoices, to ensure accuracy and timely completion of year end activities. By safeguarding data integrity and optimizing processes, the role directly supports the Agency's strategic objectives and operational effectiveness. Key relationships The role holder will have frequent contact with; Senior Expense Administrator to ensure consistent interpretation and application of policy and system controls. Agency colleagues at all levels to provide guidance and support in applying Policy and maintaining financial controls. Senior Manager, Transaction Manager and wider Finance team to deliver an accurate and efficient service to all colleagues within Homes England. Payroll to ensure statutory and regulatory requirements are correctly applied. The wider Finance Operations and Systems team frequently to ensure alignment across processes and systems. Key accountabilities and responsibilities 1. Expense & Invoice processing: processing high volume of expense & invoice transactions within agreed Service Level Agreement adhering to financial controls & policies. Ensuring attention to detail and maintaining high levels of accuracy to ensure consistency. 2. Advisory role: Provide clear advice and guidance to colleagues on transactional items, proactively following up on outstanding submission where required. 3. Collaboration: Build effective working relationships with other departments to ensure the highest standard of service. 4. Data preparation: Assist with preparation of data to support reporting requirements and internal dashboards. Homes England Employees are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility. This role will include duties from the Financial Operations & Systems team. We look forward to receiving your application Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 18, 2026
Seasonal
Brook Street are delighted to be supporting recruitment for a Temporary Accounts Administrator with our public sector client based in Newcastle. Job specifics: Location - Newcastle (Lumen building) Working hours - 35 hours per week, 7 hours per day, Monday to Friday Fully office based Start date - ASAP End date - May 2026 Pay rate - 12.36 per hour, paid weekly in arrears. The role provides specialist support for Homes England's Group finance systems and data processes, ensuring accuracy, efficiency, and compliance. This role sits within the Finance Operations & Systems Team and will support the processing of transactional items across the wider team, including expense claims & invoices, to ensure accuracy and timely completion of year end activities. By safeguarding data integrity and optimizing processes, the role directly supports the Agency's strategic objectives and operational effectiveness. Key relationships The role holder will have frequent contact with; Senior Expense Administrator to ensure consistent interpretation and application of policy and system controls. Agency colleagues at all levels to provide guidance and support in applying Policy and maintaining financial controls. Senior Manager, Transaction Manager and wider Finance team to deliver an accurate and efficient service to all colleagues within Homes England. Payroll to ensure statutory and regulatory requirements are correctly applied. The wider Finance Operations and Systems team frequently to ensure alignment across processes and systems. Key accountabilities and responsibilities 1. Expense & Invoice processing: processing high volume of expense & invoice transactions within agreed Service Level Agreement adhering to financial controls & policies. Ensuring attention to detail and maintaining high levels of accuracy to ensure consistency. 2. Advisory role: Provide clear advice and guidance to colleagues on transactional items, proactively following up on outstanding submission where required. 3. Collaboration: Build effective working relationships with other departments to ensure the highest standard of service. 4. Data preparation: Assist with preparation of data to support reporting requirements and internal dashboards. Homes England Employees are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility. This role will include duties from the Financial Operations & Systems team. We look forward to receiving your application Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Mar 18, 2026
Full time
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Are you looking for a pivotal role working across HM Treasury with DfE to help implement the recent Spending Review settlement, and to prepare for and help deliver Spending Review? Building networks across HMT as well as develop positive relationships with DfE to find common positions and broker agreements and regular exposure to senior officials, ministers and their political advisors? If so, read on! About the Team We are a high profile, friendly and supportive team with oversight of £100 billion across education budgets, ranging from children's social care and childcare through to schools, further education, and higher education. Our core role as a spending team is to advise Treasury ministers on education spending proposals, help the Department for Education (DfE) to live within their budget, and work with DfE and other parts of the Treasury to ensure that we have an education and skills system which meets the needs of the future economy. We are a team of 17 people who put a strong emphasis on an inclusive and open culture. We are especially proud of our track record in helping our team members to develop and make the most of the opportunities available whilst being in the team. About the Job The key responsibilities of the post-holder will be: Leading the post-16 education unit. You will oversee government's spending on further and higher education, as well as management of the student loan book. Leading policy development across post-16 education. You will work closely with the Department for Education, and HMT Labour Markets division and Economic Growth Unit to develop post-16 education and skills policy in support of the Industrial Strategy and growth agenda. Influencing Government and external counterparts to advance the Treasury's objectives, including delivery of the Post-16 Education and Skills White Paper (published in October). Providing Treasury ministers with compelling advice. You will need to find creative, deliverable solutions to some of the most complex challenges currently facing the Government. About You You will: The ability to lead a high performing team to deliver excellent work while maintaining wellbeing, even when under significant pressure (Leadership) The ability to provide strategic leadership on pre-16 education policy, situated in its wider fiscal, economic and policy context (Seeing the Big Picture) The ability to synthesise a wide range of competing evidence and perspectives into well-judged advice that can command Treasury ministers' confidence (Making Effective Decisions) The ability to influence counterparts, senior officials, special advisors and ministers with sophistication, in pursuit of your objectives (Communicating and Influencing) Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Mar 18, 2026
Full time
Are you looking for a pivotal role working across HM Treasury with DfE to help implement the recent Spending Review settlement, and to prepare for and help deliver Spending Review? Building networks across HMT as well as develop positive relationships with DfE to find common positions and broker agreements and regular exposure to senior officials, ministers and their political advisors? If so, read on! About the Team We are a high profile, friendly and supportive team with oversight of £100 billion across education budgets, ranging from children's social care and childcare through to schools, further education, and higher education. Our core role as a spending team is to advise Treasury ministers on education spending proposals, help the Department for Education (DfE) to live within their budget, and work with DfE and other parts of the Treasury to ensure that we have an education and skills system which meets the needs of the future economy. We are a team of 17 people who put a strong emphasis on an inclusive and open culture. We are especially proud of our track record in helping our team members to develop and make the most of the opportunities available whilst being in the team. About the Job The key responsibilities of the post-holder will be: Leading the post-16 education unit. You will oversee government's spending on further and higher education, as well as management of the student loan book. Leading policy development across post-16 education. You will work closely with the Department for Education, and HMT Labour Markets division and Economic Growth Unit to develop post-16 education and skills policy in support of the Industrial Strategy and growth agenda. Influencing Government and external counterparts to advance the Treasury's objectives, including delivery of the Post-16 Education and Skills White Paper (published in October). Providing Treasury ministers with compelling advice. You will need to find creative, deliverable solutions to some of the most complex challenges currently facing the Government. About You You will: The ability to lead a high performing team to deliver excellent work while maintaining wellbeing, even when under significant pressure (Leadership) The ability to provide strategic leadership on pre-16 education policy, situated in its wider fiscal, economic and policy context (Seeing the Big Picture) The ability to synthesise a wide range of competing evidence and perspectives into well-judged advice that can command Treasury ministers' confidence (Making Effective Decisions) The ability to influence counterparts, senior officials, special advisors and ministers with sophistication, in pursuit of your objectives (Communicating and Influencing) Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Description Location : Chichester Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 18, 2026
Full time
Description Location : Chichester Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. The role is mainly on site with some remote working About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 18, 2026
Seasonal
We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. The role is mainly on site with some remote working About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 18, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
