Office Manager About the Company Our client is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Their success has been based on building long-term partnerships with their clients, and they work hard to understand them to ensure that their services dovetail with their needs often working as an extension to their internal teams. This has resulted in them securing long term commissions, many of which are of regional and national significance in their field. Our client s practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. They lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, they respond on every project with bespoke support. Their clients benefit from Director-led services, with hands-on Director involvement at every stage in all their projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role Our client is experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients. The Office and Operations Manager will play a key role in their team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office. You ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with their accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within their team. You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects. About You This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy. The role is hands-on, is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too. You ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure even when juggling a variety of competing demands. They are a small team, and they all work across different project areas to support each other when needed. You ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team. Essential Criteria Skills and Experience: Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively. Technologically competent highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You ll have the aptitude to develop your skills on new packages too, as needed. Budget management and cost-conscious working, relating to office-wide cost control and business planning. Skilled in research and technical appraisal you ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers. Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration. An effective communicator able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. Able to maintain a high degree of confidentiality at all times. An effective, calm, positive and reliable team player. Able to work confidently with senior leaders and influencers. Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
Apr 03, 2026
Full time
Office Manager About the Company Our client is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Their success has been based on building long-term partnerships with their clients, and they work hard to understand them to ensure that their services dovetail with their needs often working as an extension to their internal teams. This has resulted in them securing long term commissions, many of which are of regional and national significance in their field. Our client s practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. They lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, they respond on every project with bespoke support. Their clients benefit from Director-led services, with hands-on Director involvement at every stage in all their projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role Our client is experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients. The Office and Operations Manager will play a key role in their team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office. You ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with their accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within their team. You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects. About You This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy. The role is hands-on, is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too. You ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure even when juggling a variety of competing demands. They are a small team, and they all work across different project areas to support each other when needed. You ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team. Essential Criteria Skills and Experience: Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively. Technologically competent highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You ll have the aptitude to develop your skills on new packages too, as needed. Budget management and cost-conscious working, relating to office-wide cost control and business planning. Skilled in research and technical appraisal you ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers. Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration. An effective communicator able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. Able to maintain a high degree of confidentiality at all times. An effective, calm, positive and reliable team player. Able to work confidently with senior leaders and influencers. Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
This role has a starting salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31/03/2027, with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region. Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an experienced operations leader with a passion for high quality delivery, partnership working, and driving continuous improvement, we encourage you to apply. This role will work remotely, with regular travel across the South East region to support programme delivery, staff, and partners. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes £50 billion annually to the UK economy. Surrey County Council is the accountable body for the Made Smarter Adoption Programme in the South East. The Programme Delivery Team, part of the Economy and Growth team, is responsible for delivering the programme across Berkshire, Brighton, Buckinghamshire, East Sussex, Hampshire, Kent, Medway, Oxfordshire, Solent (including the Isle of Wight, Portsmouth and Southampton), Surrey, and West Sussex. About the Role Surrey County Council is seeking an experienced and dynamic Operations and Delivery Manager to lead the operational delivery of the Made Smarter South East programme. This pivotal role ensures the programme runs smoothly, meets its performance targets, and provides manufacturing SMEs with a seamless, high quality experience. Reporting to the Strategic Programme Manager, you will oversee day to day operations, manage a multidisciplinary delivery team, and coordinate people, processes, data, and workflows across the programme. You will play a central role in ensuring operational alignment across workstreams, supporting staff performance, maintaining compliance, and driving continuous improvement. This role is essential to maintaining delivery quality, ensuring robust governance, and supporting effective stakeholder collaboration across a complex, multi partner environment. Your Application To be considered for shortlisting, your application must clearly evidence the following qualifications, skills, experience, and align with our behaviours: Proven experience in operations management within a complex or multi-partner environment, ideally within a local authority Strong track record of influencing and building strategic partnerships Significant people management and coaching experience, including remote and target driven teams Experience with grant administration, audit processes, or publicly funded programmes Strong understanding of governance, compliance, and reporting requirements Ability to work proactively, manage competing priorities, and solve problems independently To apply, we request that you submit a CV and you will be asked the following questions: Please describe a time when you managed operational delivery across multiple partners or workstreams.How did you ensure consistency, compliance, and high quality outcomes? This role requires managing remote, high performance, target driven teams. Please outline your experience in leading and coaching teams to meet KPIs and maintain high standards. Please give an example of how you have used data, CRM systems, or programme management tools to manage pipelines, improve workflows, or generate actionable insights. Made Smarter South East requires strong collaboration with external partners and internal teams. Describe a situation where you built strategic relationships or worked horizontally across an organisation to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us with any questions relating to the role. This could include flexible working requests, transferable skills, or any barriers to employment. For an informal discussion, please contact Bryan Vint at: . The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Apr 03, 2026
Full time
This role has a starting salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31/03/2027, with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region. Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an experienced operations leader with a passion for high quality delivery, partnership working, and driving continuous improvement, we encourage you to apply. This role will work remotely, with regular travel across the South East region to support programme delivery, staff, and partners. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes £50 billion annually to the UK economy. Surrey County Council is the accountable body for the Made Smarter Adoption Programme in the South East. The Programme Delivery Team, part of the Economy and Growth team, is responsible for delivering the programme across Berkshire, Brighton, Buckinghamshire, East Sussex, Hampshire, Kent, Medway, Oxfordshire, Solent (including the Isle of Wight, Portsmouth and Southampton), Surrey, and West Sussex. About the Role Surrey County Council is seeking an experienced and dynamic Operations and Delivery Manager to lead the operational delivery of the Made Smarter South East programme. This pivotal role ensures the programme runs smoothly, meets its performance targets, and provides manufacturing SMEs with a seamless, high quality experience. Reporting to the Strategic Programme Manager, you will oversee day to day operations, manage a multidisciplinary delivery team, and coordinate people, processes, data, and workflows across the programme. You will play a central role in ensuring operational alignment across workstreams, supporting staff performance, maintaining compliance, and driving continuous improvement. This role is essential to maintaining delivery quality, ensuring robust governance, and supporting effective stakeholder collaboration across a complex, multi partner environment. Your Application To be considered for shortlisting, your application must clearly evidence the following qualifications, skills, experience, and align with our behaviours: Proven experience in operations management within a complex or multi-partner environment, ideally within a local authority Strong track record of influencing and building strategic partnerships Significant people management and coaching experience, including remote and target driven teams Experience with grant administration, audit processes, or publicly funded programmes Strong understanding of governance, compliance, and reporting requirements Ability to work proactively, manage competing priorities, and solve problems independently To apply, we request that you submit a CV and you will be asked the following questions: Please describe a time when you managed operational delivery across multiple partners or workstreams.How did you ensure consistency, compliance, and high quality outcomes? This role requires managing remote, high performance, target driven teams. Please outline your experience in leading and coaching teams to meet KPIs and maintain high standards. Please give an example of how you have used data, CRM systems, or programme management tools to manage pipelines, improve workflows, or generate actionable insights. Made Smarter South East requires strong collaboration with external partners and internal teams. Describe a situation where you built strategic relationships or worked horizontally across an organisation to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us with any questions relating to the role. This could include flexible working requests, transferable skills, or any barriers to employment. For an informal discussion, please contact Bryan Vint at: . The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Finance Project Manager - Commodities FS Trading, London / Hybrid £120,000+ We are working with a world-leading Financial Services trading group, who is looking to welcome a Finance Project Manager for a 12 month FTC into their London team. In the role, you'll be responsible for working with the Project Managers and Consultants ensuring the smooth integration of the accounting processes for a new business line into their London operation. Your Role Act as the Finance Lead on the integration project as a single point of accountability for the Business Unit. Work closely with the Project Managers and Consultants to ensure that the accounting processes are correctly implemented. Ensure the daily reconciliation of the trading and accounting systems for all trades is accurately recorded. Ensure all trade activities adhere to internal controls, accounting standards (e.g IFRS and US GAAP), and external regulatory requirements. Proactively review processes in the team and identify opportunities to streamline and improve these. Act as the facilitator between Finance, IT, Risk, Operations Control and the front office to implement trade-flow systems and all related process and controls to enable smooth transactions, from front to back. Assist in developing appropriate management reports to assist KPI monitoring. Implement trade accounting across the new trading entity to mirror that of existing trading teams. Build and maintain strong working relationships with regional finance teams. Be able to travel to Europe and the Americas. Your Skills and Qualifications Qualified accountant (ACA/CIMA/ACCA) with significant PQE and extensive commodities trading experience Strong understanding of Valuations and IFRS knowledge First class analytical skills: does not accept information at face value and is able to question and challenge information in a collaborative way. Takes initiative; self-starter with a proven record of identifying and implementing process improvements pro-actively. Able to multi-task; is flexible, maintains effectiveness and prioritisation by adjusting behaviour, work routines, and habits to meet goals and/or changing circumstances. Strong communication skills both written and verbal. If you have relevant experience, fit the above criteria, and are looking for an exciting, rewarding, and challenging role, please apply today by sending an updated copy of your CV. At Trace, we are committed to fostering an inclusive and diverse workplace and believe that, in any business, it is imperative that all members of staff feel appreciated and respected in their roles. We will be reviewing CVs throughout the process so please apply as soon as you can. We are committed to ensuring the entire process is inclusive and accessible for all candidates who fit the minimum requirements for our role. As such, we encourage applications from under-represented groups in the accountancy sector. Please let us know if we can make any reasonable adjustments for you at any stage in the process.
Apr 03, 2026
Contractor
Finance Project Manager - Commodities FS Trading, London / Hybrid £120,000+ We are working with a world-leading Financial Services trading group, who is looking to welcome a Finance Project Manager for a 12 month FTC into their London team. In the role, you'll be responsible for working with the Project Managers and Consultants ensuring the smooth integration of the accounting processes for a new business line into their London operation. Your Role Act as the Finance Lead on the integration project as a single point of accountability for the Business Unit. Work closely with the Project Managers and Consultants to ensure that the accounting processes are correctly implemented. Ensure the daily reconciliation of the trading and accounting systems for all trades is accurately recorded. Ensure all trade activities adhere to internal controls, accounting standards (e.g IFRS and US GAAP), and external regulatory requirements. Proactively review processes in the team and identify opportunities to streamline and improve these. Act as the facilitator between Finance, IT, Risk, Operations Control and the front office to implement trade-flow systems and all related process and controls to enable smooth transactions, from front to back. Assist in developing appropriate management reports to assist KPI monitoring. Implement trade accounting across the new trading entity to mirror that of existing trading teams. Build and maintain strong working relationships with regional finance teams. Be able to travel to Europe and the Americas. Your Skills and Qualifications Qualified accountant (ACA/CIMA/ACCA) with significant PQE and extensive commodities trading experience Strong understanding of Valuations and IFRS knowledge First class analytical skills: does not accept information at face value and is able to question and challenge information in a collaborative way. Takes initiative; self-starter with a proven record of identifying and implementing process improvements pro-actively. Able to multi-task; is flexible, maintains effectiveness and prioritisation by adjusting behaviour, work routines, and habits to meet goals and/or changing circumstances. Strong communication skills both written and verbal. If you have relevant experience, fit the above criteria, and are looking for an exciting, rewarding, and challenging role, please apply today by sending an updated copy of your CV. At Trace, we are committed to fostering an inclusive and diverse workplace and believe that, in any business, it is imperative that all members of staff feel appreciated and respected in their roles. We will be reviewing CVs throughout the process so please apply as soon as you can. We are committed to ensuring the entire process is inclusive and accessible for all candidates who fit the minimum requirements for our role. As such, we encourage applications from under-represented groups in the accountancy sector. Please let us know if we can make any reasonable adjustments for you at any stage in the process.
Site Manager job East Midlands competitive salary timber frame housing projects Your new company A growing regional housing developer delivering high quality new build timber-frame residential schemes across the East Midlands is seeking experienced site leadership to support an expanding pipeline of projects. With multiple developments underway, there is a strong demand for driven construction professionals at Assistant Site Manager, Site Manager, and Senior Site Manager levels. Your new role You will play a key part in the successful delivery of new build timber-frame housing schemes, ensuring all works are completed safely, efficiently and to the highest quality. Responsibilities will vary depending on experience level, but typically include: Managing day to day site operations Coordinating trades, subcontractors, and site logistics Driving timber frame erection programmes and build sequencing Monitoring quality, compliance, and health & safety Leading or supporting site teams to achieve project milestones Maintaining strong communication with internal teams, contractors, and stakeholders Whether stepping up into a more senior role or bringing seasoned experience, you'll contribute to delivering well built, modern homes across the East Midlands region. What you'll need to succeed To be considered, you should have: Proven background in timber frame new build housing Joinery trade experience (highly advantageous and beneficial for build sequencing) Strong leadership and organisational skills Ability to manage subcontractor performance and drive productivity A commitment to delivering quality homes and maintaining a safe working environment Required certifications: CSCS Gold, White, or Black Card SMSTS First Aid Certificate What you'll get in return Opportunities at Assistant, Site Manager, and Senior Site Manager levels A competitive salary £40,000 - £60,000 Company car or car allowance £5,000 The chance to work on multiple new build schemes across the East Midlands Clear progression routes and long term project pipeline Supportive working environment with modern, timber frame construction at its core What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Full time
Site Manager job East Midlands competitive salary timber frame housing projects Your new company A growing regional housing developer delivering high quality new build timber-frame residential schemes across the East Midlands is seeking experienced site leadership to support an expanding pipeline of projects. With multiple developments underway, there is a strong demand for driven construction professionals at Assistant Site Manager, Site Manager, and Senior Site Manager levels. Your new role You will play a key part in the successful delivery of new build timber-frame housing schemes, ensuring all works are completed safely, efficiently and to the highest quality. Responsibilities will vary depending on experience level, but typically include: Managing day to day site operations Coordinating trades, subcontractors, and site logistics Driving timber frame erection programmes and build sequencing Monitoring quality, compliance, and health & safety Leading or supporting site teams to achieve project milestones Maintaining strong communication with internal teams, contractors, and stakeholders Whether stepping up into a more senior role or bringing seasoned experience, you'll contribute to delivering well built, modern homes across the East Midlands region. What you'll need to succeed To be considered, you should have: Proven background in timber frame new build housing Joinery trade experience (highly advantageous and beneficial for build sequencing) Strong leadership and organisational skills Ability to manage subcontractor performance and drive productivity A commitment to delivering quality homes and maintaining a safe working environment Required certifications: CSCS Gold, White, or Black Card SMSTS First Aid Certificate What you'll get in return Opportunities at Assistant, Site Manager, and Senior Site Manager levels A competitive salary £40,000 - £60,000 Company car or car allowance £5,000 The chance to work on multiple new build schemes across the East Midlands Clear progression routes and long term project pipeline Supportive working environment with modern, timber frame construction at its core What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Fabulous on trend fashion & accessory retailer are looking for a manager who's all about driving sales, smashing targets, and creating a store experience that customers can't get enough of. Your mission: Lead and motivate your team to hit and beat sales goals every day Create standout merch and vibes that boost footfall and sales Build strong customer connections that turn first-timers into regulars Train and coach your crew to sell smarter and upsell like pros Manage store operations smoothly so sales never miss a beat You bring: Solid experience managing retail sales teams (fashion or streetwear a bonus) A results-driven mindset with a passion for fashion and trends Confident leadership that inspires your team to perform Top communication skills and a love for delivering wow customer service Great role for an experienced Assistant Manager looking for career progression Excellent Benefits Top-notch training for becoming a great Store Manager in a Flagship store (and piercing training!) Run a location with a history of people moving on to Cluster or Regional roles Bright, warm store Easy to explain product Training programs to succession-plan your retail career Monthly bonuses Long weekend off once a month Birthday leave Generous discount on all products To hear move get in touch now with Sam from Everpool recruitment
Apr 03, 2026
Full time
Fabulous on trend fashion & accessory retailer are looking for a manager who's all about driving sales, smashing targets, and creating a store experience that customers can't get enough of. Your mission: Lead and motivate your team to hit and beat sales goals every day Create standout merch and vibes that boost footfall and sales Build strong customer connections that turn first-timers into regulars Train and coach your crew to sell smarter and upsell like pros Manage store operations smoothly so sales never miss a beat You bring: Solid experience managing retail sales teams (fashion or streetwear a bonus) A results-driven mindset with a passion for fashion and trends Confident leadership that inspires your team to perform Top communication skills and a love for delivering wow customer service Great role for an experienced Assistant Manager looking for career progression Excellent Benefits Top-notch training for becoming a great Store Manager in a Flagship store (and piercing training!) Run a location with a history of people moving on to Cluster or Regional roles Bright, warm store Easy to explain product Training programs to succession-plan your retail career Monthly bonuses Long weekend off once a month Birthday leave Generous discount on all products To hear move get in touch now with Sam from Everpool recruitment
Overview - 4/5 DAYS PER WEEK IN THE OFFICE DEPENDANT ON BUSINESS NEEDS Interim Head of Leisure The Interim Head of Leisure Operations will provide strategic and operational leadership across Liverpools leisure facilities and associated services. The Interim Head of Leisure will ensure the safe, efficient and commercially sustainable operation of the councils leisure estate while supporting the councils ambitions to improve health, wellbeing and participation in sport and physical activity across the city. The role will lead operational teams delivering services across leisure centres, swimming pools, sports facilities, GP referral and community programmes, ensuring high standards of customer service, regulatory compliance and financial performance. This is a key leadership role responsible for stabilising and improving operational performance, supporting workforce development, and helping shape the future operating model for leisure services in Liverpool. Key Responsibilities Interim Head of Leisure Provide strategic leadership for the delivery of the councils leisure operations and physical activity services. Contribute to the development and delivery of the citys leisure, sport and physical activity strategy. Support the councils wider public health and wellbeing priorities through increased participation in sport and active lifestyles. Lead the day-to-day operation of the councils leisure facilities, ensuring services are safe, accessible and customer focused. Oversee operational performance across leisure centres, swimming pools and sports facilities. Ensure compliance with health and safety, safeguarding and statutory regulatory requirements. Manage significant operational budgets and ensure services operate efficiently and sustainably. Identify opportunities to improve income generation, utilisation of facilities and commercial performance. Monitor performance against financial and operational targets. Provide leadership and direction to operational managers and wider leisure teams. Drive a positive organisational culture focused on service improvement and customer experience. Work collaboratively with HR and trade unions on workforce matters including organisational change where required. Develop strong partnerships with local sports organisations, community groups, schools and health partners. Represent the council in regional and national leisure networks. Work with partners to maximise the impact of leisure services on community wellbeing. Identify opportunities to modernise services and improve the operating model. Lead initiatives to improve participation levels, customer satisfaction and operational efficiency. Support longer-term strategic planning for the councils leisure estate. Essential Experience Interim Head of Leisure Senior leadership experience managing leisure operations or similar frontline service environments. Experience overseeing multiple leisure facilities or a complex operational estate. Strong financial and commercial management experience. Experience leading large operational teams and managing workforce issues. Strong understanding of health and safety and compliance requirements in leisure services. Experience delivering service improvement or transformation programmes. Key Skills Interim Head of Leisure Strategic leadership and decision-making Operational performance management Financial and commercial acumen Stakeholder and partnership management Strong people leadership and organisational change capability
Apr 03, 2026
Contractor
Overview - 4/5 DAYS PER WEEK IN THE OFFICE DEPENDANT ON BUSINESS NEEDS Interim Head of Leisure The Interim Head of Leisure Operations will provide strategic and operational leadership across Liverpools leisure facilities and associated services. The Interim Head of Leisure will ensure the safe, efficient and commercially sustainable operation of the councils leisure estate while supporting the councils ambitions to improve health, wellbeing and participation in sport and physical activity across the city. The role will lead operational teams delivering services across leisure centres, swimming pools, sports facilities, GP referral and community programmes, ensuring high standards of customer service, regulatory compliance and financial performance. This is a key leadership role responsible for stabilising and improving operational performance, supporting workforce development, and helping shape the future operating model for leisure services in Liverpool. Key Responsibilities Interim Head of Leisure Provide strategic leadership for the delivery of the councils leisure operations and physical activity services. Contribute to the development and delivery of the citys leisure, sport and physical activity strategy. Support the councils wider public health and wellbeing priorities through increased participation in sport and active lifestyles. Lead the day-to-day operation of the councils leisure facilities, ensuring services are safe, accessible and customer focused. Oversee operational performance across leisure centres, swimming pools and sports facilities. Ensure compliance with health and safety, safeguarding and statutory regulatory requirements. Manage significant operational budgets and ensure services operate efficiently and sustainably. Identify opportunities to improve income generation, utilisation of facilities and commercial performance. Monitor performance against financial and operational targets. Provide leadership and direction to operational managers and wider leisure teams. Drive a positive organisational culture focused on service improvement and customer experience. Work collaboratively with HR and trade unions on workforce matters including organisational change where required. Develop strong partnerships with local sports organisations, community groups, schools and health partners. Represent the council in regional and national leisure networks. Work with partners to maximise the impact of leisure services on community wellbeing. Identify opportunities to modernise services and improve the operating model. Lead initiatives to improve participation levels, customer satisfaction and operational efficiency. Support longer-term strategic planning for the councils leisure estate. Essential Experience Interim Head of Leisure Senior leadership experience managing leisure operations or similar frontline service environments. Experience overseeing multiple leisure facilities or a complex operational estate. Strong financial and commercial management experience. Experience leading large operational teams and managing workforce issues. Strong understanding of health and safety and compliance requirements in leisure services. Experience delivering service improvement or transformation programmes. Key Skills Interim Head of Leisure Strategic leadership and decision-making Operational performance management Financial and commercial acumen Stakeholder and partnership management Strong people leadership and organisational change capability
Children's Residential Homes Responsible Individual Join Greenleaf and play a key leadership role overseeing children's residential homes, ensuring Ofsted compliance, safeguarding, and high-quality residential childcare. This role is ideal for an experienced leader passionate about improving outcomes for vulnerable young people. If you've also worked in the following roles, we'd also like to hear from you: Registered Manager, Residential Care Manager, Children's Home Manager, Safeguarding Manager, Responsible Individual, RI, Children's Home Registered Manager, Regional Children's Residential Care Manager, Children's Care Home Operations Manager, Children's Home Area Manager, Area Registered Manager The official title for this role is Area Responsible Individual SALARY: From £55,000 per annum (DOE) + Benefits LOCATION: Hybrid/On-Site working at 3 locations in Carlisle, Cumbria, North West England JOB TYPE: Full-Time, Permanent JOB OVERVIEW At Greenleaf, we believe that even the smallest detail can make a world of difference to a vulnerable young person. We are looking for a Children's Residential Homes Responsible Individual who shares our values and is passionate about creating safe, nurturing, and development-focused environments for children and young people in care. As a Children's Residential Homes Responsible Individual you will provide strategic leadership and operational oversight across three children's homes, supporting Registered Managers and ensuring the highest standards of safeguarding, residential childcare, and regulatory compliance. The Children's Residential Homes Responsible Individual will represent Greenleaf with Ofsted, local authorities, and partner organisations, ensuring quality care, effective safeguarding practices, and continuous improvement across all homes. ABOUT US At Greenleaf, we believe every young person deserves the opportunity to feel safe, valued, and supported. Our children's residential homes provide nurturing, therapeutic environments where vulnerable young people can rebuild confidence, develop life skills, and achieve positive outcomes. Our dedicated teams work with compassion, resilience, and a commitment to never giving up on the young people in our care, helping them build brighter, more hopeful futures. DUTIES Your duties as the Children's Residential Homes Responsible Individual include: Operational Oversight: Manage the day-to-day performance and operational delivery across three children's residential homes Leadership and Support: Provide leadership, guidance, and supervision to Registered Managers and residential care teams Regulatory Compliance: Ensure full compliance with Ofsted regulations and the Children's Homes (England) Regulations 2015 Inspection Preparation: Lead inspection readiness, respond to inspection outcomes, and maintain high care standards Safeguarding Leadership: Ensure safeguarding procedures are consistently applied and regularly reviewed across all homes Quality Assurance: Conduct audits of care plans, risk assessments, and behaviour management strategies Care Planning Oversight: Support the development of individualised care and support plans with professionals and young people Staff Development: Lead recruitment, induction, supervision, and ongoing training for residential childcare teams Financial Management: Monitor budgets, manage operational risks, and ensure cost-effective service delivery Stakeholder Engagement: Act as the key contact for Ofsted, local authorities, health professionals, and partner organisations CANDIDATE REQUIREMENTS ESSENTIAL Relevant Qualification: Level 5 Diploma in Leadership and Management for Residential Childcare or an equivalent qualification in social work, childcare, or management Residential Care Leadership: Previous experience managing children's residential homes or leading residential childcare services Regulatory Knowledge: Thorough understanding of Ofsted requirements and Children's Homes (England) Regulations 2015 Leadership Skills: Proven ability to lead, motivate, and support multi-site residential care teams Safeguarding Expertise: Strong knowledge of safeguarding procedures and experience working within safeguarding frameworks Financial Awareness: Experience managing service budgets, financial planning, and operational performance Communication Skills: Excellent interpersonal, organisational, and problem-solving abilities Flexible Working: Ability to travel between sites and respond to operational issues when required DESIRABLE Therapeutic Care Knowledge: Additional training or qualifications in trauma-informed or therapeutic care approaches Service Development: Experience supporting strategic planning, service growth, or continuous improvement initiatives BENEFITS Competitive salary above sector average Wellbeing package including an external Employee Assistance Programme with a 24/7 wellbeing line and free counselling sessions Health cash plan including dental and optical cover, physiotherapy therapies, and a 24/7 GP helpline Access to the Greenleaf For You platform offering discounts and savings Development and progression opportunities Generous holiday entitlement NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14511 This job is being advertised by AWD online on behalf of Greenleaf House Ltd AWD-IN-SPJ
Apr 02, 2026
Full time
Children's Residential Homes Responsible Individual Join Greenleaf and play a key leadership role overseeing children's residential homes, ensuring Ofsted compliance, safeguarding, and high-quality residential childcare. This role is ideal for an experienced leader passionate about improving outcomes for vulnerable young people. If you've also worked in the following roles, we'd also like to hear from you: Registered Manager, Residential Care Manager, Children's Home Manager, Safeguarding Manager, Responsible Individual, RI, Children's Home Registered Manager, Regional Children's Residential Care Manager, Children's Care Home Operations Manager, Children's Home Area Manager, Area Registered Manager The official title for this role is Area Responsible Individual SALARY: From £55,000 per annum (DOE) + Benefits LOCATION: Hybrid/On-Site working at 3 locations in Carlisle, Cumbria, North West England JOB TYPE: Full-Time, Permanent JOB OVERVIEW At Greenleaf, we believe that even the smallest detail can make a world of difference to a vulnerable young person. We are looking for a Children's Residential Homes Responsible Individual who shares our values and is passionate about creating safe, nurturing, and development-focused environments for children and young people in care. As a Children's Residential Homes Responsible Individual you will provide strategic leadership and operational oversight across three children's homes, supporting Registered Managers and ensuring the highest standards of safeguarding, residential childcare, and regulatory compliance. The Children's Residential Homes Responsible Individual will represent Greenleaf with Ofsted, local authorities, and partner organisations, ensuring quality care, effective safeguarding practices, and continuous improvement across all homes. ABOUT US At Greenleaf, we believe every young person deserves the opportunity to feel safe, valued, and supported. Our children's residential homes provide nurturing, therapeutic environments where vulnerable young people can rebuild confidence, develop life skills, and achieve positive outcomes. Our dedicated teams work with compassion, resilience, and a commitment to never giving up on the young people in our care, helping them build brighter, more hopeful futures. DUTIES Your duties as the Children's Residential Homes Responsible Individual include: Operational Oversight: Manage the day-to-day performance and operational delivery across three children's residential homes Leadership and Support: Provide leadership, guidance, and supervision to Registered Managers and residential care teams Regulatory Compliance: Ensure full compliance with Ofsted regulations and the Children's Homes (England) Regulations 2015 Inspection Preparation: Lead inspection readiness, respond to inspection outcomes, and maintain high care standards Safeguarding Leadership: Ensure safeguarding procedures are consistently applied and regularly reviewed across all homes Quality Assurance: Conduct audits of care plans, risk assessments, and behaviour management strategies Care Planning Oversight: Support the development of individualised care and support plans with professionals and young people Staff Development: Lead recruitment, induction, supervision, and ongoing training for residential childcare teams Financial Management: Monitor budgets, manage operational risks, and ensure cost-effective service delivery Stakeholder Engagement: Act as the key contact for Ofsted, local authorities, health professionals, and partner organisations CANDIDATE REQUIREMENTS ESSENTIAL Relevant Qualification: Level 5 Diploma in Leadership and Management for Residential Childcare or an equivalent qualification in social work, childcare, or management Residential Care Leadership: Previous experience managing children's residential homes or leading residential childcare services Regulatory Knowledge: Thorough understanding of Ofsted requirements and Children's Homes (England) Regulations 2015 Leadership Skills: Proven ability to lead, motivate, and support multi-site residential care teams Safeguarding Expertise: Strong knowledge of safeguarding procedures and experience working within safeguarding frameworks Financial Awareness: Experience managing service budgets, financial planning, and operational performance Communication Skills: Excellent interpersonal, organisational, and problem-solving abilities Flexible Working: Ability to travel between sites and respond to operational issues when required DESIRABLE Therapeutic Care Knowledge: Additional training or qualifications in trauma-informed or therapeutic care approaches Service Development: Experience supporting strategic planning, service growth, or continuous improvement initiatives BENEFITS Competitive salary above sector average Wellbeing package including an external Employee Assistance Programme with a 24/7 wellbeing line and free counselling sessions Health cash plan including dental and optical cover, physiotherapy therapies, and a 24/7 GP helpline Access to the Greenleaf For You platform offering discounts and savings Development and progression opportunities Generous holiday entitlement NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14511 This job is being advertised by AWD online on behalf of Greenleaf House Ltd AWD-IN-SPJ
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services & systems. • To ensure the membership services function operates effectively and that the functions activities are aligned with departmental and company objectives. • To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales. • To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services. • To actively review and implement cost-effective improvements in the membership services, processes, and systems. • Ensure a high level of customer service and membership support is provided at all times. • Ensure high-quality records are maintained. • Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance. • Serve as project manager for the production and distribution of membership information. • To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations. • Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit. • Manage the membership services budget • To provide support and input into the management team as required, and specifically into the delivery of the organisation s strategic plan and Sport England funding programme. • To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development • To perform any other duties as reasonably required to meet the objectives of the organisation Person Specification - Essential: • Minimum three years experience in managing, developing, and enhancing membership, volunteer, or customer services. • Understanding and awareness of individual and club membership within a sporting environment. • Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development • Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage. • Track record in the successful management of budgets, volunteers and staff, including their ongoing development. • Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint. • To be resilient and able to demonstrate leadership, and have experience operating at a management level. • Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation • Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work • A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same. Desirable: • Knowledge of amateur boxing, including technical rules and competitions. • Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment • Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes. • Hold a full UK Driving Licence and access to a vehicle. • The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required). • Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Apr 02, 2026
Full time
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services & systems. • To ensure the membership services function operates effectively and that the functions activities are aligned with departmental and company objectives. • To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales. • To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services. • To actively review and implement cost-effective improvements in the membership services, processes, and systems. • Ensure a high level of customer service and membership support is provided at all times. • Ensure high-quality records are maintained. • Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance. • Serve as project manager for the production and distribution of membership information. • To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations. • Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit. • Manage the membership services budget • To provide support and input into the management team as required, and specifically into the delivery of the organisation s strategic plan and Sport England funding programme. • To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development • To perform any other duties as reasonably required to meet the objectives of the organisation Person Specification - Essential: • Minimum three years experience in managing, developing, and enhancing membership, volunteer, or customer services. • Understanding and awareness of individual and club membership within a sporting environment. • Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development • Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage. • Track record in the successful management of budgets, volunteers and staff, including their ongoing development. • Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint. • To be resilient and able to demonstrate leadership, and have experience operating at a management level. • Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation • Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work • A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same. Desirable: • Knowledge of amateur boxing, including technical rules and competitions. • Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment • Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes. • Hold a full UK Driving Licence and access to a vehicle. • The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required). • Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About the role As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home. Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager Key duties and responsibilities Create a caring service experience aligned with our family values: compassion, empathy, and transparency. Foster a positive work environment emphasizing teamwork, improvement, and top-notch service. Deliver exceptional experiences for residents, surpassing their needs and expectations. Oversee food service operations, collaborating closely with the chef for quality meals on time. Develop engaging activities promoting residents' interests, fun, and well-being. Maintain a top-notch first impression experience and uphold high cleanliness standards. Address maintenance issues promptly to keep the facility in good condition. Manage the hospitality budget to meet revenue targets while controlling costs. Build strong relationships with residents, families, and staff to enhance community engagement. Ensure staff are well-trained and equipped for effective performance. Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records. Skills and attributes Previous experience with a hospitality background-preferably some hotel experience. Excellent communication, motivational and people skills. Genuine interest in engaging our residents and their families on a regular basis. Organisational skills with good time keeping. This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Apr 02, 2026
Full time
About the role As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home. Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager Key duties and responsibilities Create a caring service experience aligned with our family values: compassion, empathy, and transparency. Foster a positive work environment emphasizing teamwork, improvement, and top-notch service. Deliver exceptional experiences for residents, surpassing their needs and expectations. Oversee food service operations, collaborating closely with the chef for quality meals on time. Develop engaging activities promoting residents' interests, fun, and well-being. Maintain a top-notch first impression experience and uphold high cleanliness standards. Address maintenance issues promptly to keep the facility in good condition. Manage the hospitality budget to meet revenue targets while controlling costs. Build strong relationships with residents, families, and staff to enhance community engagement. Ensure staff are well-trained and equipped for effective performance. Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records. Skills and attributes Previous experience with a hospitality background-preferably some hotel experience. Excellent communication, motivational and people skills. Genuine interest in engaging our residents and their families on a regular basis. Organisational skills with good time keeping. This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Infrastructure Support Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 02, 2026
Full time
Infrastructure Support Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Store Manager Cambridge up to 38,000 + Bonus Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge . This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35828
Apr 02, 2026
Full time
Store Manager Cambridge up to 38,000 + Bonus Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge . This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35828
Hire Controller CF24, Castle Community, Cardiff Salary/Rate: £29,000 - £31,000/annum + quarterly bonus FTH Hire Group is one of the largest independent plant and tool hire companies in the UK, with 19 depots across the South of England, Wales and Scotland. As a result of our expansion plans, we are looking to take on additional high calibre team members. The Hire Controller role provides a fantastic opportunity to contribute to the ongoing success as the business continues an exciting growth plan. This is a pivotal role within the depot, working both internally, operationally and directly with customers. Through providing opportunities to evolve the depot's customer service delivery, you will be strengthening our market presence by being responsible for the smooth running of the Hire Desk and control of all hires coming in and out of the depot. A background in construction or plant and tool knowledge is desirable, but not essential to succeed in this role. Demonstratable experience within a similar 'hire operations' role is essential. Main Responsibilities Oversee and manage depot hire operations to meet agreed service delivery levels in an efficient, personable and professional manner Oversee and manage local hire fleet stock levels and work closely with internal teams to ensure local and network hire fleet supply is maximized to support business objectives Undertake internal review and audit of local hire contract activity to support hire contract quality management within local team and in line with company process expectations Locally oversee and quality manage the new hire contracts and off-hires activity within local depot and support general enquiries in line with company process standards Support central logistics team to ensure the efficient running of local and central transport to support a high-quality service delivery resource to our clients Responsible for (in conjunction with the central Re-hire team) the Re-hire allocation; identifying and prioritizing customer requirements to maximise business growth opportunities Handle and manage incoming external / internal calls and sales enquiries to support local team as required Provide hire and transport rate support to local team when Depot Manager is unavailable Support identification of new business opportunities from inbound enquiries and work with local and regional teams to secure new business wins in line with company sales growth goals Opportunity to be involved in developing existing and new customer accounts through outbound sales activity Support and achieve delivery of sales growth targets for all FTH products and services. What you will need to bring to the role Effective organisational and communication skills Committed to providing an industry leading service delivery approach to business development Capable of developing strong client relationships Confidence to work on own initiative Good planning and preparation skills Flexible in approach to the role to meet business requirements Self-Confident and ability to work under pressure Negotiating skills essential Time management essential Competent levels of IT understanding Proven experience in selling products & services to end user Commitment to self-development High level of integrity and trust Benefits Sales bonus scheme Loyalty bonus scheme Pension - auto enrolment Group Life assurance - 3x salary (once out of probation) 32 days holiday (inclusive of Bank Holidays) Perk Box Birthday Gift Working Hours 7.30am to 5pm
Apr 02, 2026
Full time
Hire Controller CF24, Castle Community, Cardiff Salary/Rate: £29,000 - £31,000/annum + quarterly bonus FTH Hire Group is one of the largest independent plant and tool hire companies in the UK, with 19 depots across the South of England, Wales and Scotland. As a result of our expansion plans, we are looking to take on additional high calibre team members. The Hire Controller role provides a fantastic opportunity to contribute to the ongoing success as the business continues an exciting growth plan. This is a pivotal role within the depot, working both internally, operationally and directly with customers. Through providing opportunities to evolve the depot's customer service delivery, you will be strengthening our market presence by being responsible for the smooth running of the Hire Desk and control of all hires coming in and out of the depot. A background in construction or plant and tool knowledge is desirable, but not essential to succeed in this role. Demonstratable experience within a similar 'hire operations' role is essential. Main Responsibilities Oversee and manage depot hire operations to meet agreed service delivery levels in an efficient, personable and professional manner Oversee and manage local hire fleet stock levels and work closely with internal teams to ensure local and network hire fleet supply is maximized to support business objectives Undertake internal review and audit of local hire contract activity to support hire contract quality management within local team and in line with company process expectations Locally oversee and quality manage the new hire contracts and off-hires activity within local depot and support general enquiries in line with company process standards Support central logistics team to ensure the efficient running of local and central transport to support a high-quality service delivery resource to our clients Responsible for (in conjunction with the central Re-hire team) the Re-hire allocation; identifying and prioritizing customer requirements to maximise business growth opportunities Handle and manage incoming external / internal calls and sales enquiries to support local team as required Provide hire and transport rate support to local team when Depot Manager is unavailable Support identification of new business opportunities from inbound enquiries and work with local and regional teams to secure new business wins in line with company sales growth goals Opportunity to be involved in developing existing and new customer accounts through outbound sales activity Support and achieve delivery of sales growth targets for all FTH products and services. What you will need to bring to the role Effective organisational and communication skills Committed to providing an industry leading service delivery approach to business development Capable of developing strong client relationships Confidence to work on own initiative Good planning and preparation skills Flexible in approach to the role to meet business requirements Self-Confident and ability to work under pressure Negotiating skills essential Time management essential Competent levels of IT understanding Proven experience in selling products & services to end user Commitment to self-development High level of integrity and trust Benefits Sales bonus scheme Loyalty bonus scheme Pension - auto enrolment Group Life assurance - 3x salary (once out of probation) 32 days holiday (inclusive of Bank Holidays) Perk Box Birthday Gift Working Hours 7.30am to 5pm
Penderels Trust has an opportunity for someone to join our Peripatetic team, as a Service Manager . The purpose of this job is to temporarily cover operational services throughout the organisation and ensure service levels are maintained as well as specific projects as and when required. Location : This post is peripatetic, meaning you will work across multiple locations depending on service demand. You will work remotely from home however the role will at times involve regular travel depending on the needs of the business, sometimes at short notice. Salary: £33,646 per annum Hours: 37 hours per week Days & Times: Monday to Friday, 8:30am to 5:00pm. Perks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. The Role As a Peripatetic Service Manager , your main duties will include: Direct responsibility for and overseeing the day-to-day operations of the service and contractual obligations. Recruitment, induction, supervision & support to all staff employed Working in partnership with key stakeholders, including the local authority and relevant commissioning partners. Preparing statistical information, management reports and attending meetings at Head Office. In conjunction with the regional manager, budgetary responsibility for the project. Health & Safety, GDPR, Safeguarding and Equal Opportunities responsibilities. Providing necessary information and support to enable service users to develop and maintain their independent living schemes. Travelling to various office locations around the UK to provide cover and attend meetings The role may also include other projects and tasks as required by the business. Skills, Experience and Qualifications We are looking for someone with the following attributes: Previous supervisory/management experience (relevant degree/qualification is desirable). Experience of working with people with disabilities and/or minority groups. Awareness of social care, disability issues and Direct Payments. Good general knowledge of the benefits system Excellent verbal, written and listening skills. Ability to manage, direct and motivate staff. Ability to work on own initiative and resolve problems with the minimum of support. Pro-active attitude in supporting the Trust s mission. Unrestricted access to a vehicle and a current & valid UK Driving Licence. GCSE (or equivalent) grade 4 or above, in English and Maths. Comprehensive understanding of all Microsoft Office (Outlook, Excel, Word etc.) Due to the nature of the role the successful applicant will be required to undergo an enhanced DBS check. Interview: If you believe you have what it takes to succeed in the role as Service Manager, then please apply. We do not offer visa sponsorship so you must be eligible to work in the UK to apply. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders). Closing Date: Monday 6th April 2026
Apr 02, 2026
Full time
Penderels Trust has an opportunity for someone to join our Peripatetic team, as a Service Manager . The purpose of this job is to temporarily cover operational services throughout the organisation and ensure service levels are maintained as well as specific projects as and when required. Location : This post is peripatetic, meaning you will work across multiple locations depending on service demand. You will work remotely from home however the role will at times involve regular travel depending on the needs of the business, sometimes at short notice. Salary: £33,646 per annum Hours: 37 hours per week Days & Times: Monday to Friday, 8:30am to 5:00pm. Perks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. The Role As a Peripatetic Service Manager , your main duties will include: Direct responsibility for and overseeing the day-to-day operations of the service and contractual obligations. Recruitment, induction, supervision & support to all staff employed Working in partnership with key stakeholders, including the local authority and relevant commissioning partners. Preparing statistical information, management reports and attending meetings at Head Office. In conjunction with the regional manager, budgetary responsibility for the project. Health & Safety, GDPR, Safeguarding and Equal Opportunities responsibilities. Providing necessary information and support to enable service users to develop and maintain their independent living schemes. Travelling to various office locations around the UK to provide cover and attend meetings The role may also include other projects and tasks as required by the business. Skills, Experience and Qualifications We are looking for someone with the following attributes: Previous supervisory/management experience (relevant degree/qualification is desirable). Experience of working with people with disabilities and/or minority groups. Awareness of social care, disability issues and Direct Payments. Good general knowledge of the benefits system Excellent verbal, written and listening skills. Ability to manage, direct and motivate staff. Ability to work on own initiative and resolve problems with the minimum of support. Pro-active attitude in supporting the Trust s mission. Unrestricted access to a vehicle and a current & valid UK Driving Licence. GCSE (or equivalent) grade 4 or above, in English and Maths. Comprehensive understanding of all Microsoft Office (Outlook, Excel, Word etc.) Due to the nature of the role the successful applicant will be required to undergo an enhanced DBS check. Interview: If you believe you have what it takes to succeed in the role as Service Manager, then please apply. We do not offer visa sponsorship so you must be eligible to work in the UK to apply. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders). Closing Date: Monday 6th April 2026
Site Manager - Southampton Site Manager - SouthamptonSalary: £60,000-£65,000 + Car Allowance Location: Southampton, Hampshire Project Type: Commercial & Education Schemes (New Build & Refurbishment) A respected regional contractor based in the South is seeking an experienced Senior Site Manager to lead a range of high quality projects across Southampton and the surrounding Hampshire area. Known for delivering complex builds with precision and professionalism, this contractor offers the chance to take ownership of schemes from pre construction through to handover, working within a supportive and collaborative team environment. About the ContractorThis established main contractor operates across Hampshire, Dorset, and the wider South, delivering projects typically between £1m-£10m. Their core sectors include: Education - primary, secondary, and specialist facilitiesCommercial - offices, industrial units, mixed use developmentsLeisure & Community - sports centres, community hubs, and public use buildingsHealthcare - clinics, wards, and specialist refurbishment workWith a strong pipeline of long-term frameworks and negotiated projects, they offer stability, progression, and a strong emphasis on quality and teamwork. The RoleAs Senior Site Manager, you will take full responsibility for day-to-day site operations, ensuring the successful delivery of a new commercial or education scheme in Southampton. You will act as the lead on site, driving programme, maintaining quality standards, and ensuring a safe and productive working environment.Key Responsibilities:Leading site activities from groundworks to completionCoordinating subcontractors, suppliers, and site labourMonitoring progress against programme and budgetUpholding high standards of health & safetyManaging quality control and resolving technical issuesProviding clear communication with the Project Manager, design team, and clientBuilding strong working relationships and representing the business professionally Required Certifications:SMSTSCSCS (Black or equivalent)First Aid at Work How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. #
Apr 02, 2026
Full time
Site Manager - Southampton Site Manager - SouthamptonSalary: £60,000-£65,000 + Car Allowance Location: Southampton, Hampshire Project Type: Commercial & Education Schemes (New Build & Refurbishment) A respected regional contractor based in the South is seeking an experienced Senior Site Manager to lead a range of high quality projects across Southampton and the surrounding Hampshire area. Known for delivering complex builds with precision and professionalism, this contractor offers the chance to take ownership of schemes from pre construction through to handover, working within a supportive and collaborative team environment. About the ContractorThis established main contractor operates across Hampshire, Dorset, and the wider South, delivering projects typically between £1m-£10m. Their core sectors include: Education - primary, secondary, and specialist facilitiesCommercial - offices, industrial units, mixed use developmentsLeisure & Community - sports centres, community hubs, and public use buildingsHealthcare - clinics, wards, and specialist refurbishment workWith a strong pipeline of long-term frameworks and negotiated projects, they offer stability, progression, and a strong emphasis on quality and teamwork. The RoleAs Senior Site Manager, you will take full responsibility for day-to-day site operations, ensuring the successful delivery of a new commercial or education scheme in Southampton. You will act as the lead on site, driving programme, maintaining quality standards, and ensuring a safe and productive working environment.Key Responsibilities:Leading site activities from groundworks to completionCoordinating subcontractors, suppliers, and site labourMonitoring progress against programme and budgetUpholding high standards of health & safetyManaging quality control and resolving technical issuesProviding clear communication with the Project Manager, design team, and clientBuilding strong working relationships and representing the business professionally Required Certifications:SMSTSCSCS (Black or equivalent)First Aid at Work How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. #
