Are you an expert content designer with a passion for creating clear, user-centred content that helps people take action? Join Shelter as our Senior Content Designer and play a key role in shaping campaigns, policy and research content that supports people to get involved, donate and campaign with us to end the housing emergency. About the role Reporting to the Operations and Content Lead and working closely with product managers and stakeholders across all directorates, the role requires someone who is an expert in content design. You will be an impeccable writer and editor who can quickly adopt Shelter s tone of voice. You ll be able to write clearly and accurately. You will be able to write communications that encourage our supporters to campaign, donate and get involved with our work. Day to day, you'll sit in a product team focused on our campaigns, policy and research content alongside another content designer. You ll lead on workstreams and projects, ensuring work is delivered to meet objectives. Advocating for our users and building strong relationships with our stakeholders will be key to your success. As a line manager to one of our content designers, you'll need to be able to demonstrate your ability to support their professional development. Role specifics We re looking for a curious, creative problem-solver who s confident collaborating across teams. You ll be an expert in content design, who is comfortable working independently to research user needs and create clear, user-focused content. You ll have a track record of managing different groups of stakeholders, and using research and expertise to demonstrate the value content design can bring to their work. You ll set meaningful digital content KPIs, use data and analytics to measure performance, and ensure everything you publish is accurate and high-quality. With experience using CMS platforms and a range of design patterns, you ll take the lead in delivering projects on time, support product managers, and help develop and motivate your team. You ll communicate ideas clearly, work confidently with stakeholders, test design hypotheses, turn research into practical improvements, and enjoy generating ideas, running workshops and shaping user-centred content strategy. You ll have experience identifying opportunities to improve wider content team processes and working collaboratively to set and document standards. You ll be an experienced line manager, who is confident leading by example, as well as coaching and supporting others to achieve their goals. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Feb 10, 2026
Full time
Are you an expert content designer with a passion for creating clear, user-centred content that helps people take action? Join Shelter as our Senior Content Designer and play a key role in shaping campaigns, policy and research content that supports people to get involved, donate and campaign with us to end the housing emergency. About the role Reporting to the Operations and Content Lead and working closely with product managers and stakeholders across all directorates, the role requires someone who is an expert in content design. You will be an impeccable writer and editor who can quickly adopt Shelter s tone of voice. You ll be able to write clearly and accurately. You will be able to write communications that encourage our supporters to campaign, donate and get involved with our work. Day to day, you'll sit in a product team focused on our campaigns, policy and research content alongside another content designer. You ll lead on workstreams and projects, ensuring work is delivered to meet objectives. Advocating for our users and building strong relationships with our stakeholders will be key to your success. As a line manager to one of our content designers, you'll need to be able to demonstrate your ability to support their professional development. Role specifics We re looking for a curious, creative problem-solver who s confident collaborating across teams. You ll be an expert in content design, who is comfortable working independently to research user needs and create clear, user-focused content. You ll have a track record of managing different groups of stakeholders, and using research and expertise to demonstrate the value content design can bring to their work. You ll set meaningful digital content KPIs, use data and analytics to measure performance, and ensure everything you publish is accurate and high-quality. With experience using CMS platforms and a range of design patterns, you ll take the lead in delivering projects on time, support product managers, and help develop and motivate your team. You ll communicate ideas clearly, work confidently with stakeholders, test design hypotheses, turn research into practical improvements, and enjoy generating ideas, running workshops and shaping user-centred content strategy. You ll have experience identifying opportunities to improve wider content team processes and working collaboratively to set and document standards. You ll be an experienced line manager, who is confident leading by example, as well as coaching and supporting others to achieve their goals. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
GDS Product Manager/User Researcher/Content Designer - Inside IR35 - Up to £600 per day We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. The role We're looking for Product Managers, User Researchers and Content Designers with GDS experience to work in multidisciplinary teams designing and delivering innovative digital products and services for our Government clients. You'll be a strong communicator, with experience of managing products and services in a Government environment. This includes engaging with stakeholders, ensuring the right structure is in place for effective agile delivery, leveraging the expertise of team members and facilitating alignment to the Government Service Standard. Skills and experience required: Product Management You'll have a detailed understanding and experience of working to the Government Service Standard. (essential) You'll have experience of digital and data products and services. You'll take a clear approach to setting the product vision, product direction and can communicate this clearly at governance forums and in reports You're able to create and maintain a product roadmap and agree this with stakeholders You're confident when prioritising work, creating a product backlog and ensuring the agile team has the information and decisions required to move forward. You're able to justify the reasons for moving work from the product backlog into delivery based on criteria and known constraints. You're experienced in stakeholder management and engagement, able to create and work with a stakeholder engagement plan when needed You'll monitor delivery using success metrics and assess the outcomes of change against expected benefits. User Researcher You'll have a detailed understanding and experience of working to the Government Service Standard, particularly the user-centred design principles. (essential) You'll have experience planning and delivering user research across digital and data products and services, spanning Discovery, Alpha, Beta, and Live. You'll be able to define clear research objectives aligned to service outcomes, policy intent, and delivery constraints, and communicate insights effectively to multidisciplinary teams and governance forums. You're able to design, conduct, and analyse a range of qualitative and quantitative research methods, selecting appropriate approaches based on the problem being addressed and the maturity of the service. You'll synthesise research findings into clear, actionable insights, using evidence to inform service design, product decisions, prioritisation, and trade-offs. You're confident working collaboratively with product managers, designers, engineers, and policy colleagues, ensuring research is Embedded into delivery rather than treated as a standalone activity. You'll manage research ethics and governance appropriately, including consent, accessibility, safeguarding, and data protection, in line with government standards. You'll monitor the impact of research through measurable outcomes, assessing how insights have influenced decisions, reduced risk, and improved user and service outcomes. Content Design You'll have a detailed understanding and experience of working to the Government Service Standard, particularly the principles of designing clear, accessible, and user-centred content. (essential) You'll have experience designing content for digital products and services, including transactional services, guidance, and data-driven services. You'll be able to define and maintain a clear content strategy that supports service outcomes, policy intent, and user needs across Discovery, Alpha, Beta, and Live. You're able to create, test, iterate, and publish content using evidence from user research, analytics, and service performance data. You're confident designing content that meets accessibility and inclusion standards, including WCAG compliance, plain English principles, and readability requirements. You'll work closely with user researchers, designers, product managers, and policy colleagues to ensure content is integrated into end-to-end service design rather than treated as an afterthought. You're experienced in managing content governance, including content life cycles, ownership, approvals, and version control across complex services. You'll monitor and evaluate content effectiveness using success metrics such as task completion, error rates, drop-off points, and user feedback, and use these insights to continuously improve content quality and service outcomes. Lifecycle Management You should be experienced at managing change through the development life cycle You'll be adept at right-sizing work to take forward for development and can structure multiple change items to provide sets of valuable deliverables that realise benefits and result in overall improvements to service outcomes Working closely with your team, you'll be able to take work through development and into testing and user acceptance, keeping capability and expectations aligned. Ensuring a high level of quality, you'll be trusted to launch working deliverables, providing updates and communicating with stakeholders in a timely manner. Agile Working As an experienced product manager, you'll likely be a passionate agile advocate. You'll be well versed at organising, facilitating and coaching the team. You'll encourage the team to take a collaborative approach to problem solving and guide your team to use appropriate agile methods and ceremonies You'll have the drive to keep an agile team engaged and motivated. You'll be experienced at clearly articulating upcoming changes to the agile team and external stakeholders, working closely with a multidisciplinary team to leverage their capability You'll be able to take the team with you on change initiatives throughout definition, design, development, user testing and into deployment. Experience working with augmented agile teams consisting of multi-disciplinary experts from multiple parties is a bonus. Working Arrangements Remote working, with potential for team and stakeholder meetings in London once a week. Arrangements may vary based on project and team needs.
Feb 10, 2026
GDS Product Manager/User Researcher/Content Designer - Inside IR35 - Up to £600 per day We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. The role We're looking for Product Managers, User Researchers and Content Designers with GDS experience to work in multidisciplinary teams designing and delivering innovative digital products and services for our Government clients. You'll be a strong communicator, with experience of managing products and services in a Government environment. This includes engaging with stakeholders, ensuring the right structure is in place for effective agile delivery, leveraging the expertise of team members and facilitating alignment to the Government Service Standard. Skills and experience required: Product Management You'll have a detailed understanding and experience of working to the Government Service Standard. (essential) You'll have experience of digital and data products and services. You'll take a clear approach to setting the product vision, product direction and can communicate this clearly at governance forums and in reports You're able to create and maintain a product roadmap and agree this with stakeholders You're confident when prioritising work, creating a product backlog and ensuring the agile team has the information and decisions required to move forward. You're able to justify the reasons for moving work from the product backlog into delivery based on criteria and known constraints. You're experienced in stakeholder management and engagement, able to create and work with a stakeholder engagement plan when needed You'll monitor delivery using success metrics and assess the outcomes of change against expected benefits. User Researcher You'll have a detailed understanding and experience of working to the Government Service Standard, particularly the user-centred design principles. (essential) You'll have experience planning and delivering user research across digital and data products and services, spanning Discovery, Alpha, Beta, and Live. You'll be able to define clear research objectives aligned to service outcomes, policy intent, and delivery constraints, and communicate insights effectively to multidisciplinary teams and governance forums. You're able to design, conduct, and analyse a range of qualitative and quantitative research methods, selecting appropriate approaches based on the problem being addressed and the maturity of the service. You'll synthesise research findings into clear, actionable insights, using evidence to inform service design, product decisions, prioritisation, and trade-offs. You're confident working collaboratively with product managers, designers, engineers, and policy colleagues, ensuring research is Embedded into delivery rather than treated as a standalone activity. You'll manage research ethics and governance appropriately, including consent, accessibility, safeguarding, and data protection, in line with government standards. You'll monitor the impact of research through measurable outcomes, assessing how insights have influenced decisions, reduced risk, and improved user and service outcomes. Content Design You'll have a detailed understanding and experience of working to the Government Service Standard, particularly the principles of designing clear, accessible, and user-centred content. (essential) You'll have experience designing content for digital products and services, including transactional services, guidance, and data-driven services. You'll be able to define and maintain a clear content strategy that supports service outcomes, policy intent, and user needs across Discovery, Alpha, Beta, and Live. You're able to create, test, iterate, and publish content using evidence from user research, analytics, and service performance data. You're confident designing content that meets accessibility and inclusion standards, including WCAG compliance, plain English principles, and readability requirements. You'll work closely with user researchers, designers, product managers, and policy colleagues to ensure content is integrated into end-to-end service design rather than treated as an afterthought. You're experienced in managing content governance, including content life cycles, ownership, approvals, and version control across complex services. You'll monitor and evaluate content effectiveness using success metrics such as task completion, error rates, drop-off points, and user feedback, and use these insights to continuously improve content quality and service outcomes. Lifecycle Management You should be experienced at managing change through the development life cycle You'll be adept at right-sizing work to take forward for development and can structure multiple change items to provide sets of valuable deliverables that realise benefits and result in overall improvements to service outcomes Working closely with your team, you'll be able to take work through development and into testing and user acceptance, keeping capability and expectations aligned. Ensuring a high level of quality, you'll be trusted to launch working deliverables, providing updates and communicating with stakeholders in a timely manner. Agile Working As an experienced product manager, you'll likely be a passionate agile advocate. You'll be well versed at organising, facilitating and coaching the team. You'll encourage the team to take a collaborative approach to problem solving and guide your team to use appropriate agile methods and ceremonies You'll have the drive to keep an agile team engaged and motivated. You'll be experienced at clearly articulating upcoming changes to the agile team and external stakeholders, working closely with a multidisciplinary team to leverage their capability You'll be able to take the team with you on change initiatives throughout definition, design, development, user testing and into deployment. Experience working with augmented agile teams consisting of multi-disciplinary experts from multiple parties is a bonus. Working Arrangements Remote working, with potential for team and stakeholder meetings in London once a week. Arrangements may vary based on project and team needs.
. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role We are seeking a Senior Product Manager to lead the adaptation, development and evaluation of AI-enhanced learning experiences within ClinicalKey Student for the medical education market. This role will focus on creating solutions that improve how students and faculty access, personalize, and apply trusted medical knowledge. You will take a globally developed product and adapt it for market fit. Leading the end-to-end process -from defining customer needs and testing AI capabilities, to launching and evaluating success across pilot institutions Key Responsibilities Product Delivery and Development Oversee the full product lifecycle, from concept through delivery and optimization. Write clear, actionable requirements and collaborate closely with design and engineering teams. Apply agile principles to deliver high-quality, user-centered products. Address complex challenges with creative and practical solutions. AI and Data-Driven Decision-Making Lead the integration of AI solutions to improve product functionality, automation, and decision-making. Act as a key advocate for AI adoption across the product lifecycle-evaluating opportunities where AI can create differentiation or efficiency. Use AI-powered analytics tools to generate insights that influence product direction. Customer Focus Build a strong understanding of customer needs, behaviours, and emerging trends. Engage directly with customers to identify opportunities and inform product strategy. Guide the UX, Marketing, Commercial and Sales teams to design solutions that enhance customer experience and deliver measurable value. Stay informed about competitors, market shifts, and regulatory changes. Data-Driven Decision-Making Use data and metrics to guide priorities and measure success. Balance qualitative and quantitative insights when data is incomplete. Define KPIs, dashboards, and success metrics for key product initiatives. Go-to-Market and Product Launch Partner with marketing, sales, and customer teams to design and execute launch plans. Support business planning and identify opportunities for growth or product improvement. Manage product lifecycle activities, including launches, updates, and retirements. Strategy and Commercial Insight Shape and communicate a clear product vision and roadmap aligned with business goals. Use data and market insights to guide investment decisions and demonstrate ROI. Support business case development and contribute to strategic planning. Technical Understanding Communicate effectively with technical teams and understand high-level architecture. Leverage company platforms and technologies to enhance product capabilities. Stay informed about emerging technologies that could support future innovation. Core Competencies Personal Effectiveness Take ownership of personal and professional development. Learn from feedback, successes, and challenges. Demonstrate accountability and follow through on commitments. Problem Solving and Innovation Analyze challenges using diverse perspectives and evidence-based reasoning. Generate and implement creative ideas that improve products, processes, or outcomes. Collaboration and Communication Communicate clearly and respectfully with diverse stakeholders. Encourage open discussion, shared learning, and teamwork across departments. Build strong, trust-based relationships. Leadership and Development Inspire and motivate others through clarity, support, and recognition. Mentor peers and team members by sharing expertise and feedback. Foster a culture of learning, inclusion, and collaboration. Results Orientation Set clear goals and track progress against measurable outcomes. Balance short-term objectives with long-term vision. Drive accountability and shared success across teams. Qualifications and Experience 6-8 years of experience in product management or a related field. Proven success managing products or major features from concept to launch, including customer facing AI projects. Experience collaborating with customers and cross-functional teams to deliver commercial results. Degree in a relevant field. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Feb 10, 2026
Full time
. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role We are seeking a Senior Product Manager to lead the adaptation, development and evaluation of AI-enhanced learning experiences within ClinicalKey Student for the medical education market. This role will focus on creating solutions that improve how students and faculty access, personalize, and apply trusted medical knowledge. You will take a globally developed product and adapt it for market fit. Leading the end-to-end process -from defining customer needs and testing AI capabilities, to launching and evaluating success across pilot institutions Key Responsibilities Product Delivery and Development Oversee the full product lifecycle, from concept through delivery and optimization. Write clear, actionable requirements and collaborate closely with design and engineering teams. Apply agile principles to deliver high-quality, user-centered products. Address complex challenges with creative and practical solutions. AI and Data-Driven Decision-Making Lead the integration of AI solutions to improve product functionality, automation, and decision-making. Act as a key advocate for AI adoption across the product lifecycle-evaluating opportunities where AI can create differentiation or efficiency. Use AI-powered analytics tools to generate insights that influence product direction. Customer Focus Build a strong understanding of customer needs, behaviours, and emerging trends. Engage directly with customers to identify opportunities and inform product strategy. Guide the UX, Marketing, Commercial and Sales teams to design solutions that enhance customer experience and deliver measurable value. Stay informed about competitors, market shifts, and regulatory changes. Data-Driven Decision-Making Use data and metrics to guide priorities and measure success. Balance qualitative and quantitative insights when data is incomplete. Define KPIs, dashboards, and success metrics for key product initiatives. Go-to-Market and Product Launch Partner with marketing, sales, and customer teams to design and execute launch plans. Support business planning and identify opportunities for growth or product improvement. Manage product lifecycle activities, including launches, updates, and retirements. Strategy and Commercial Insight Shape and communicate a clear product vision and roadmap aligned with business goals. Use data and market insights to guide investment decisions and demonstrate ROI. Support business case development and contribute to strategic planning. Technical Understanding Communicate effectively with technical teams and understand high-level architecture. Leverage company platforms and technologies to enhance product capabilities. Stay informed about emerging technologies that could support future innovation. Core Competencies Personal Effectiveness Take ownership of personal and professional development. Learn from feedback, successes, and challenges. Demonstrate accountability and follow through on commitments. Problem Solving and Innovation Analyze challenges using diverse perspectives and evidence-based reasoning. Generate and implement creative ideas that improve products, processes, or outcomes. Collaboration and Communication Communicate clearly and respectfully with diverse stakeholders. Encourage open discussion, shared learning, and teamwork across departments. Build strong, trust-based relationships. Leadership and Development Inspire and motivate others through clarity, support, and recognition. Mentor peers and team members by sharing expertise and feedback. Foster a culture of learning, inclusion, and collaboration. Results Orientation Set clear goals and track progress against measurable outcomes. Balance short-term objectives with long-term vision. Drive accountability and shared success across teams. Qualifications and Experience 6-8 years of experience in product management or a related field. Proven success managing products or major features from concept to launch, including customer facing AI projects. Experience collaborating with customers and cross-functional teams to deliver commercial results. Degree in a relevant field. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
As a Product Director in Data Product Strategy and Execution Director, Commercial & Investment Bank (CIB), you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross functional teams to create groundbreaking solutions that address customer needs. Job Responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind mapping, prototyping methods, adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Partners with CIB businesses to analytics priorities and data requirements Collaborates with firmwide teams in the development of data governance standards Develops a commercial, pragmatic data strategy for the CIB, focusing on building the most reusable, high value data products Socializes and secures buy in for the data strategy with C Suite leadership and data SMEs across businesses Works with businesses on inventory and delivery roadmaps for data products Develops KPIs to track progress and success of data product initiatives Identifies and advances new cross business opportunities enabled by data products Required Qualifications, Capabilities, and Skills Proven expertise of delivering products, projects, or technology applications Significant experience working in data related roles Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Hands on experience in data strategy development and execution in large corporations Experience in developing data products Experience working with our businesses on the inventory of data products and delivery roadmaps Ability to develop a set of KPIs to allows us to track progress Able to identify and forward new cross business opportunities enabled by data products Preferred Qualifications, Capabilities, and Skills Recognized thought leader within a related field About us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Feb 10, 2026
Full time
As a Product Director in Data Product Strategy and Execution Director, Commercial & Investment Bank (CIB), you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross functional teams to create groundbreaking solutions that address customer needs. Job Responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind mapping, prototyping methods, adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Partners with CIB businesses to analytics priorities and data requirements Collaborates with firmwide teams in the development of data governance standards Develops a commercial, pragmatic data strategy for the CIB, focusing on building the most reusable, high value data products Socializes and secures buy in for the data strategy with C Suite leadership and data SMEs across businesses Works with businesses on inventory and delivery roadmaps for data products Develops KPIs to track progress and success of data product initiatives Identifies and advances new cross business opportunities enabled by data products Required Qualifications, Capabilities, and Skills Proven expertise of delivering products, projects, or technology applications Significant experience working in data related roles Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Hands on experience in data strategy development and execution in large corporations Experience in developing data products Experience working with our businesses on the inventory of data products and delivery roadmaps Ability to develop a set of KPIs to allows us to track progress Able to identify and forward new cross business opportunities enabled by data products Preferred Qualifications, Capabilities, and Skills Recognized thought leader within a related field About us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Harris Hill Executive Search
Cardiff, South Glamorgan
Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact - particularly in fundraising or purpose-led environments. By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements - always putting users first and aligning with Christian Aid's values. Key responsibilities: Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic. Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis. Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking. Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact. Line manage and support a Digital Performance Advisor, fostering a high-performing, insight-led team Essential experience and skills: Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion is essential Experience working with charities and non-profit organisations Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio Experience developing and delivering CRO strategies, including A/B and multivariate testing Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding Confident people manager with experience leading and coaching specialists Closing date- Rolling. Applications are now being reviewed on a rolling basis. Please apply today! Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 10, 2026
Full time
Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact - particularly in fundraising or purpose-led environments. By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements - always putting users first and aligning with Christian Aid's values. Key responsibilities: Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic. Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis. Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking. Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact. Line manage and support a Digital Performance Advisor, fostering a high-performing, insight-led team Essential experience and skills: Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion is essential Experience working with charities and non-profit organisations Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio Experience developing and delivering CRO strategies, including A/B and multivariate testing Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding Confident people manager with experience leading and coaching specialists Closing date- Rolling. Applications are now being reviewed on a rolling basis. Please apply today! Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. Our Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve our clients' sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas. Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs. CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities As a Pre-Sales Solution Consultant, you will play a pivotal role in the sales process, acting as the technical authority and trusted advisor for our customers. Your primary responsibility will be to support the sales team in identifying and qualifying customer needs, designing solutions, and ensuring successful project delivery. You will work closely with vendors and internal teams, including Sales, Solutions Consultants and Network/Security SMEs, to create comprehensive technical solutions, generate vendor Bills of Materials (BoMs), manage bids, respond to Requests for Proposals (RFPs), and produce associated proposal documentation. Key Responsibilities: Customer Engagement & Technical Discovery Engage with customers to understand their technical requirements, business challenges, and business goals. Where required, conduct technical scoping workshops and presentations to gather detailed information on customer environments while showcasing CACI technical and service offerings. Develop and maintain strong relationships with key technical stakeholders within customer organisations. Solution Design & Proposal Development Design and architect networking and security proposals using technologies from market-leading vendors such as Cisco, Arista, Fortinet and F5. Develop and produce engaging, clear and concise customer solution proposals that effectively address client needs and highlight CACI's value proposition. Collaborate with the sales team to create compelling technical proposals and presentations. Generate accurate and cost-effective Bills of Materials (BoMs) and support in deploying Statements of Work (SoWs) based on the solution proposal. Create, manage and maintain a repository of proposal templates, case studies, and other essential documentation. Bid Management & RFP Response Facilitate the technical aspects of bid management and RFP responses, ensuring alignment with customer requirements and organisational standards. Work closely with internal teams, including sales, partner management, and relevant SMEs, to ensure all technical elements are thoroughly covered in proposals. Coordinate with vendors to ensure timely and accurate responses to customer inquiries during the bidding process. Collaboration Maintain strong relationships with key vendors (eg, Cisco, Fortinet, F5 and future partners) to stay updated on the latest technologies, roadmaps, and best practices. Attend vendor training sessions and certifications to enhance your technical expertise and understanding of vendor products. Leverage vendor resources and support to ensure optimal solution design and delivery. Actively participate in company technical workgroups to contribute expertise, share insights, and collaborate on the development of new solutions. Create or assist in the creation of new services and or service components Create Technical White Papers, leaning into Industry Challenges and how CACI, our Vendors address the challenges. Industry and Market Research Monitor industry trends and advancements in networking and security technologies. Engage with vendors to stay informed about new products and technical roadmaps. Conduct competitive analysis to identify opportunities for differentiation. Share industry insights and knowledge with internal CACI teams through training and updates. Provide strategic input to shape our service offerings and go-to-market strategies. Post-Sales Support & Handover Ensure a smooth transition from pre-sales to post-sales by providing detailed handover documentation and briefings to implementation teams. Where required, offer technical guidance during the deployment phase to ensure the solution is implemented as designed. Participate in post-implementation reviews to assess solution performance and identify areas for improvement. Required Skills & Qualifications: Technical Expertise: 8 - 10 years Experience working in a pre-sales role within a Value-Added Reseller (VAR), MSP or PS organisation. Extensive knowledge of technologies from Cisco, Arista, Fortinet, Palo Alto, Checkpoint and F5. Strong understanding of Public Cloud environments Well-versed in network automation and cloud-based solutions, demonstrating a strong understanding of their integration and implementation in modern network environments. Strong understanding of network design, security principles, and industry best practices in designing enterprise-grade solutions. Must have a high level of proficiency in creating BoMs, proposal documentation, and technical presentations. Experience in responding to RFPs and managing technical bids. Customer-Focused Approach: Ability to engage with customers at all levels, from technical engineers to C-level executives. Proven track record in understanding customer needs and translating them into effective technical solutions. Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly and compellingly. Capable of performing effectively under pressure and adhering to strict deadlines. Project & Bid Management: Strong organisational skills and the ability to manage multiple projects and bids simultaneously. Attention to detail and a thorough approach to bid management and documentation. Experience working with cross-functional teams and managing relationships with vendors and partners. Certifications: Bachelor's degree in Computer Science, Information Technology, or 10 years industry experience is preferred. Relevant industry certifications (eg, CCIE, CCNP, NSE4, PCNSE, CCSE, APMG, CISSP, CISM) are highly desirable. Ongoing commitment to professional development and certification. Full, clean UK driving license Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company. Equal Opportunities: CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
Feb 10, 2026
Full time
CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. Our Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve our clients' sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas. Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs. CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities As a Pre-Sales Solution Consultant, you will play a pivotal role in the sales process, acting as the technical authority and trusted advisor for our customers. Your primary responsibility will be to support the sales team in identifying and qualifying customer needs, designing solutions, and ensuring successful project delivery. You will work closely with vendors and internal teams, including Sales, Solutions Consultants and Network/Security SMEs, to create comprehensive technical solutions, generate vendor Bills of Materials (BoMs), manage bids, respond to Requests for Proposals (RFPs), and produce associated proposal documentation. Key Responsibilities: Customer Engagement & Technical Discovery Engage with customers to understand their technical requirements, business challenges, and business goals. Where required, conduct technical scoping workshops and presentations to gather detailed information on customer environments while showcasing CACI technical and service offerings. Develop and maintain strong relationships with key technical stakeholders within customer organisations. Solution Design & Proposal Development Design and architect networking and security proposals using technologies from market-leading vendors such as Cisco, Arista, Fortinet and F5. Develop and produce engaging, clear and concise customer solution proposals that effectively address client needs and highlight CACI's value proposition. Collaborate with the sales team to create compelling technical proposals and presentations. Generate accurate and cost-effective Bills of Materials (BoMs) and support in deploying Statements of Work (SoWs) based on the solution proposal. Create, manage and maintain a repository of proposal templates, case studies, and other essential documentation. Bid Management & RFP Response Facilitate the technical aspects of bid management and RFP responses, ensuring alignment with customer requirements and organisational standards. Work closely with internal teams, including sales, partner management, and relevant SMEs, to ensure all technical elements are thoroughly covered in proposals. Coordinate with vendors to ensure timely and accurate responses to customer inquiries during the bidding process. Collaboration Maintain strong relationships with key vendors (eg, Cisco, Fortinet, F5 and future partners) to stay updated on the latest technologies, roadmaps, and best practices. Attend vendor training sessions and certifications to enhance your technical expertise and understanding of vendor products. Leverage vendor resources and support to ensure optimal solution design and delivery. Actively participate in company technical workgroups to contribute expertise, share insights, and collaborate on the development of new solutions. Create or assist in the creation of new services and or service components Create Technical White Papers, leaning into Industry Challenges and how CACI, our Vendors address the challenges. Industry and Market Research Monitor industry trends and advancements in networking and security technologies. Engage with vendors to stay informed about new products and technical roadmaps. Conduct competitive analysis to identify opportunities for differentiation. Share industry insights and knowledge with internal CACI teams through training and updates. Provide strategic input to shape our service offerings and go-to-market strategies. Post-Sales Support & Handover Ensure a smooth transition from pre-sales to post-sales by providing detailed handover documentation and briefings to implementation teams. Where required, offer technical guidance during the deployment phase to ensure the solution is implemented as designed. Participate in post-implementation reviews to assess solution performance and identify areas for improvement. Required Skills & Qualifications: Technical Expertise: 8 - 10 years Experience working in a pre-sales role within a Value-Added Reseller (VAR), MSP or PS organisation. Extensive knowledge of technologies from Cisco, Arista, Fortinet, Palo Alto, Checkpoint and F5. Strong understanding of Public Cloud environments Well-versed in network automation and cloud-based solutions, demonstrating a strong understanding of their integration and implementation in modern network environments. Strong understanding of network design, security principles, and industry best practices in designing enterprise-grade solutions. Must have a high level of proficiency in creating BoMs, proposal documentation, and technical presentations. Experience in responding to RFPs and managing technical bids. Customer-Focused Approach: Ability to engage with customers at all levels, from technical engineers to C-level executives. Proven track record in understanding customer needs and translating them into effective technical solutions. Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly and compellingly. Capable of performing effectively under pressure and adhering to strict deadlines. Project & Bid Management: Strong organisational skills and the ability to manage multiple projects and bids simultaneously. Attention to detail and a thorough approach to bid management and documentation. Experience working with cross-functional teams and managing relationships with vendors and partners. Certifications: Bachelor's degree in Computer Science, Information Technology, or 10 years industry experience is preferred. Relevant industry certifications (eg, CCIE, CCNP, NSE4, PCNSE, CCSE, APMG, CISSP, CISM) are highly desirable. Ongoing commitment to professional development and certification. Full, clean UK driving license Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company. Equal Opportunities: CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.
Feb 10, 2026
Full time
Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Who we're looking for The Lead Client Group Intelligence Analyst is responsible for developing complex intelligence projects that deliver actionable outcomes for the client group. The role requires combining domain expertise, analytical rigour, and stakeholder engagement to inform decision making and strategic direction across asset management, personal wealth, and private equity. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. What you'll do Project Ownership Owns and manages the full lifecycle of intelligence and analytics projects, from ideation through delivery, with minimal supervision. Defines project scope, sets tasks, establishes priorities, and makes key decisions to ensure project success. Accountable for the delivery of high impact insights to business stakeholders. Strategic Alignment Aligns projects with the broader strategic objectives of the Client Group Insights & AI team and the organisation. Recognises key business drivers and embeds them in project planning and execution. Stakeholder Engagement Proactively engages internal stakeholders (e.g. Product Owners, Relationship Managers, Distribution teams) to understand requirements and influence project direction. Interacts confidently with senior leadership and, where appropriate, external parties such as clients and industry groups. Facilitates communication and manages expectations across all project participants. Backlog and Workflow Management Independently maintains and prioritises a project backlog, breaking down work into clear, actionable tasks. Assigns and tracks task progress within the team, ensuring value and timely delivery. Analytical Rigor Applies advanced analytical techniques to deliver meaningful insight into client behaviours, opportunities, and risks. Oversees and executes research to overcome analytical obstacles. Proposes and implements improvements to Client Group Insights & AI processes, methodologies, and reporting tools. Operational Excellence Produces and maintains high quality documentation for operational continuity and knowledge sharing. Emphasises user experience and business value in analysis and reporting deliverables. Team Leadership and Development Provides mentorship and guidance to other analysts within the team. Champions best practice in analysis, communication, and stakeholder management. Leads "glue work"-managing team dynamics, facilitating collaboration, and helping to resolve blockers. Expertise and Innovation Recognised as an authority in client intelligence across Client Group Insights & AI domains. Keeps abreast of new tools, techniques, and industry developments, bringing relevant innovations into practice. The knowledge, experience and qualifications you need 5+ years' experience developing BI reports in PowerBI, Tableau or similar reporting tools. Experience with Microsoft Fabric software desired. Strong SQL query skills and dealing with complex dimensional models. Experience in finance services industry is not necessary but would be helpful. Experience in python is useful, but not necessary. What you'll be like Demonstrates ownership and accountability for projects and outcomes. Delivers clear, actionable insights that support key business decisions. Influences stakeholders using clear evidence and persuasive communication. Champions a collaborative, supportive working environment. Recognises and proactively manages project risks and challenges. Continuously seeks personal and team development opportunities. We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 980 Job Category Data Posting Date 01/15/2026, 09:00 AM Apply Before 01/23/2026, 06:00 PM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Feb 10, 2026
Full time
Who we're looking for The Lead Client Group Intelligence Analyst is responsible for developing complex intelligence projects that deliver actionable outcomes for the client group. The role requires combining domain expertise, analytical rigour, and stakeholder engagement to inform decision making and strategic direction across asset management, personal wealth, and private equity. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. What you'll do Project Ownership Owns and manages the full lifecycle of intelligence and analytics projects, from ideation through delivery, with minimal supervision. Defines project scope, sets tasks, establishes priorities, and makes key decisions to ensure project success. Accountable for the delivery of high impact insights to business stakeholders. Strategic Alignment Aligns projects with the broader strategic objectives of the Client Group Insights & AI team and the organisation. Recognises key business drivers and embeds them in project planning and execution. Stakeholder Engagement Proactively engages internal stakeholders (e.g. Product Owners, Relationship Managers, Distribution teams) to understand requirements and influence project direction. Interacts confidently with senior leadership and, where appropriate, external parties such as clients and industry groups. Facilitates communication and manages expectations across all project participants. Backlog and Workflow Management Independently maintains and prioritises a project backlog, breaking down work into clear, actionable tasks. Assigns and tracks task progress within the team, ensuring value and timely delivery. Analytical Rigor Applies advanced analytical techniques to deliver meaningful insight into client behaviours, opportunities, and risks. Oversees and executes research to overcome analytical obstacles. Proposes and implements improvements to Client Group Insights & AI processes, methodologies, and reporting tools. Operational Excellence Produces and maintains high quality documentation for operational continuity and knowledge sharing. Emphasises user experience and business value in analysis and reporting deliverables. Team Leadership and Development Provides mentorship and guidance to other analysts within the team. Champions best practice in analysis, communication, and stakeholder management. Leads "glue work"-managing team dynamics, facilitating collaboration, and helping to resolve blockers. Expertise and Innovation Recognised as an authority in client intelligence across Client Group Insights & AI domains. Keeps abreast of new tools, techniques, and industry developments, bringing relevant innovations into practice. The knowledge, experience and qualifications you need 5+ years' experience developing BI reports in PowerBI, Tableau or similar reporting tools. Experience with Microsoft Fabric software desired. Strong SQL query skills and dealing with complex dimensional models. Experience in finance services industry is not necessary but would be helpful. Experience in python is useful, but not necessary. What you'll be like Demonstrates ownership and accountability for projects and outcomes. Delivers clear, actionable insights that support key business decisions. Influences stakeholders using clear evidence and persuasive communication. Champions a collaborative, supportive working environment. Recognises and proactively manages project risks and challenges. Continuously seeks personal and team development opportunities. We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 980 Job Category Data Posting Date 01/15/2026, 09:00 AM Apply Before 01/23/2026, 06:00 PM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Principal Automation Scientist, In Vitro Cell based Screening and Mechanistic Profiling Category: Research Location: Oxford, South East, GB This role isn't just about doing science - it's about reinventing how it's done. As a subject matter expert you will lead initiatives to transform functional genomics and cell based screening through automation and application of digital tools, turning in vitro discovery into a smarter, faster engine for breakthrough targets. Your new role As a Principal Automation Scientist in the In Vitro Discovery & Delivery (IDD) department, you will define and deploy automation solutions and implement digital applications to accelerate data generation for in vitro functional genomics, cell based screening, and large scale mechanistic profiling. You will lead the design, deployment and adoption of automated solutions tailored to complex in vitro cell based workflows, drive the choice and use of digital data applications and FAIR aligned practices to scale throughput, and ensure reproducibility for predictive target discovery across the IDD team based in Oxford. You will be instrumental in the team's ability to generate high quality multi modal datasets to improve the probability of success for novel targets and pipeline projects, supporting more informed target nominations and de risking portfolio decisions. Your responsibilities will include: Strategic leadership: Define roadmaps and cross functional programs to transform in vitro target discovery through automation, advanced data capture and multi omic integration. Automation & digital systems: Evaluate and implement scalable, production ready solutions (robotics, LIMS/ELN integrations, data and imaging pipelines) to standardise experimental execution and data capture. FAIR data & tooling: Drive enterprise adoption of FAIR principles; set metadata, data model and standards and champion data provenance and accessibility. Advanced analysis & ML: Oversee statistical frameworks, scalable analysis pipelines and fuel machine learning models with data for predictive target discovery; ensure validation, explainability and deployment. Stakeholder engagement: Act as senior partner to Target Discovery, Functional Genomics, Technology Leaders, Digital Biology, Biology AI, IDD US and Novo Nordisk automation engineers; build external collaborations with vendors, CROs, academia and industry partners. Your new department The In Vitro Discovery & Delivery (IDD) department, based at Novo Nordisk Research Centre in Oxford is part of Novo Nordisk Global Research. As a state of the art target discovery and validation research department, it is responsible for identifying novel targets with mechanisms of action for diseases aligned with Novo Nordisk therapy area priorities. The centre uses innovative and unbiased in silico and in vitro human centric collaborative approaches to identify new therapeutic opportunities for type 2 diabetes and obesity, and their associated cardiometabolic co morbidities including MASH, and cardiovascular disease. The department also drives productive collaborations with academia (particularly the University of Oxford) and biotechnology partners. The In Vitro Science team is part of a global organisation, including a team based at the Novo Nordisk research centre in Boston. Together, we work closely with our therapy area partners in the Global Research in Boston and Denmark to progress novel targets into Novo Nordisk's early project pipeline. Your skills & qualifications PhD or MSc in life sciences, computational biology, or related field. Extensive experience with medium to high throughput in vitro functional genomics and cell based screening, automation and digital workflows. Proven track record implementing FAIR data practices and deploying digital tools to support data analytics at scale, ensuring future proof data usage. Strong coding, data engineering and automation platform experience; familiarity with cloud/ML pipelines desirable. Outstanding communication abilities and effective interpersonal collaboration skills. Working at Novo Nordisk Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job - you're becoming part of a story that spans generations. Deadline 13th February 2026. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes - we're creating lasting change for long term health. For over 100 years, we're driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger - a legacy of impact that reaches far beyond today.
Feb 09, 2026
Full time
Principal Automation Scientist, In Vitro Cell based Screening and Mechanistic Profiling Category: Research Location: Oxford, South East, GB This role isn't just about doing science - it's about reinventing how it's done. As a subject matter expert you will lead initiatives to transform functional genomics and cell based screening through automation and application of digital tools, turning in vitro discovery into a smarter, faster engine for breakthrough targets. Your new role As a Principal Automation Scientist in the In Vitro Discovery & Delivery (IDD) department, you will define and deploy automation solutions and implement digital applications to accelerate data generation for in vitro functional genomics, cell based screening, and large scale mechanistic profiling. You will lead the design, deployment and adoption of automated solutions tailored to complex in vitro cell based workflows, drive the choice and use of digital data applications and FAIR aligned practices to scale throughput, and ensure reproducibility for predictive target discovery across the IDD team based in Oxford. You will be instrumental in the team's ability to generate high quality multi modal datasets to improve the probability of success for novel targets and pipeline projects, supporting more informed target nominations and de risking portfolio decisions. Your responsibilities will include: Strategic leadership: Define roadmaps and cross functional programs to transform in vitro target discovery through automation, advanced data capture and multi omic integration. Automation & digital systems: Evaluate and implement scalable, production ready solutions (robotics, LIMS/ELN integrations, data and imaging pipelines) to standardise experimental execution and data capture. FAIR data & tooling: Drive enterprise adoption of FAIR principles; set metadata, data model and standards and champion data provenance and accessibility. Advanced analysis & ML: Oversee statistical frameworks, scalable analysis pipelines and fuel machine learning models with data for predictive target discovery; ensure validation, explainability and deployment. Stakeholder engagement: Act as senior partner to Target Discovery, Functional Genomics, Technology Leaders, Digital Biology, Biology AI, IDD US and Novo Nordisk automation engineers; build external collaborations with vendors, CROs, academia and industry partners. Your new department The In Vitro Discovery & Delivery (IDD) department, based at Novo Nordisk Research Centre in Oxford is part of Novo Nordisk Global Research. As a state of the art target discovery and validation research department, it is responsible for identifying novel targets with mechanisms of action for diseases aligned with Novo Nordisk therapy area priorities. The centre uses innovative and unbiased in silico and in vitro human centric collaborative approaches to identify new therapeutic opportunities for type 2 diabetes and obesity, and their associated cardiometabolic co morbidities including MASH, and cardiovascular disease. The department also drives productive collaborations with academia (particularly the University of Oxford) and biotechnology partners. The In Vitro Science team is part of a global organisation, including a team based at the Novo Nordisk research centre in Boston. Together, we work closely with our therapy area partners in the Global Research in Boston and Denmark to progress novel targets into Novo Nordisk's early project pipeline. Your skills & qualifications PhD or MSc in life sciences, computational biology, or related field. Extensive experience with medium to high throughput in vitro functional genomics and cell based screening, automation and digital workflows. Proven track record implementing FAIR data practices and deploying digital tools to support data analytics at scale, ensuring future proof data usage. Strong coding, data engineering and automation platform experience; familiarity with cloud/ML pipelines desirable. Outstanding communication abilities and effective interpersonal collaboration skills. Working at Novo Nordisk Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job - you're becoming part of a story that spans generations. Deadline 13th February 2026. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes - we're creating lasting change for long term health. For over 100 years, we're driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger - a legacy of impact that reaches far beyond today.
Chartered Institute of Procurement and Supply (CIPS)
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Manager Job Description & Summary About the role: Are you ready to make a tangible impact with our clients in the Government sector? Join our well-established and rapidly expanding team within PwC's Supply Chain and Procurement team, where we specialise in delivering transformative solutions for our clients. Whilst providing an opportunity to work in a range of sectors, the primary focus of this Manager Consultant role is to be at the forefront of driving value and excellence for our Government and Public Sector clients across the commercial and procurement lifecycle. In this pivotal role, you will leverage your deep expertise in public sector Procurement, Cost Reduction, Operations Improvement, and Digital Transformation to deliver strategic insights and lead complex projects. Your work will not only enhance efficiency and reduce costs but also support our clients' digital innovation and procurement transformation journeys, to really make a difference. This role will be based in either London, Leeds, Manchester, Birmingham, Bristol, Glasgow or Edinburgh Join us and become part of a team that's not just consulting but transforming our clients industries. Your role will drive significant value, foster groundbreaking innovation, and make a lasting impact. Elevate your career with PwC and be a catalyst for real-world change. What your days will look like: Deliver procurement projects aligned to Public Sector regulations and best practice (e.g. Procurement Act 2023, Sourcing Playbooks) including: The design of Delivery Model Assessments, Category Strategies and Procurement Strategies, often in complex, high value or novel categories. The running of procurements from early market engagement through to contract award Implementing effective contract management and Strategic Supplier Relationship Management Conduct thorough cost analyses to identify cost saving opportunities and efficiencies within the supply chain. Develop and implement cost management strategies that align with client objectives and industry best practices. Provide expertise in cost control and cost reduction initiatives. Analyse current operational practices and identify areas for improvement to streamline Commercial and Procurement processes and increase efficiency. Develop and implement operational strategies that align with client goals and industry standards. Lead change management efforts to ensure successful adoption of new processes and technologies. Guide clients through the digital transformation journey for their Commercial and Procurement functions, from strategy development to implementation. Identify opportunities for digital innovation, including automation, data analytics, and advanced technologies. Develop and execute digital strategies that enhance operational capabilities and drive competitive advantage. Build and maintain strong relationships with clients, acting as a trusted advisor. Lead project teams, manage project timelines, and ensure deliverables meet client expectations and quality standards. Provide mentorship and guidance to junior consultants, fostering a collaborative and high performing team environment. This role is for you if you have: Experience in Public Sector (e.g. Transport, Central Government, Arm Length Bodies or Local Government) with a focus on procurement, cost reduction, operations improvement, and digital transformation. Hands on experience of previous public sector procurement regulations (e.g. PCR, UCR) and deep understanding of the Procurement Act 2023 is required for this role. Proven track record of delivering successful projects in a consulting / professional services or industry role. Strong analytical and problem solving skills, with the ability to develop data driven insights and recommendations. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Proficiency in relevant tools and technologies, such as data analytics software, and source to pay solutions regularly used in the Public Sector Ability to travel as required to meet client needs. What you'll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence + 23 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Feb 09, 2026
Full time
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Manager Job Description & Summary About the role: Are you ready to make a tangible impact with our clients in the Government sector? Join our well-established and rapidly expanding team within PwC's Supply Chain and Procurement team, where we specialise in delivering transformative solutions for our clients. Whilst providing an opportunity to work in a range of sectors, the primary focus of this Manager Consultant role is to be at the forefront of driving value and excellence for our Government and Public Sector clients across the commercial and procurement lifecycle. In this pivotal role, you will leverage your deep expertise in public sector Procurement, Cost Reduction, Operations Improvement, and Digital Transformation to deliver strategic insights and lead complex projects. Your work will not only enhance efficiency and reduce costs but also support our clients' digital innovation and procurement transformation journeys, to really make a difference. This role will be based in either London, Leeds, Manchester, Birmingham, Bristol, Glasgow or Edinburgh Join us and become part of a team that's not just consulting but transforming our clients industries. Your role will drive significant value, foster groundbreaking innovation, and make a lasting impact. Elevate your career with PwC and be a catalyst for real-world change. What your days will look like: Deliver procurement projects aligned to Public Sector regulations and best practice (e.g. Procurement Act 2023, Sourcing Playbooks) including: The design of Delivery Model Assessments, Category Strategies and Procurement Strategies, often in complex, high value or novel categories. The running of procurements from early market engagement through to contract award Implementing effective contract management and Strategic Supplier Relationship Management Conduct thorough cost analyses to identify cost saving opportunities and efficiencies within the supply chain. Develop and implement cost management strategies that align with client objectives and industry best practices. Provide expertise in cost control and cost reduction initiatives. Analyse current operational practices and identify areas for improvement to streamline Commercial and Procurement processes and increase efficiency. Develop and implement operational strategies that align with client goals and industry standards. Lead change management efforts to ensure successful adoption of new processes and technologies. Guide clients through the digital transformation journey for their Commercial and Procurement functions, from strategy development to implementation. Identify opportunities for digital innovation, including automation, data analytics, and advanced technologies. Develop and execute digital strategies that enhance operational capabilities and drive competitive advantage. Build and maintain strong relationships with clients, acting as a trusted advisor. Lead project teams, manage project timelines, and ensure deliverables meet client expectations and quality standards. Provide mentorship and guidance to junior consultants, fostering a collaborative and high performing team environment. This role is for you if you have: Experience in Public Sector (e.g. Transport, Central Government, Arm Length Bodies or Local Government) with a focus on procurement, cost reduction, operations improvement, and digital transformation. Hands on experience of previous public sector procurement regulations (e.g. PCR, UCR) and deep understanding of the Procurement Act 2023 is required for this role. Proven track record of delivering successful projects in a consulting / professional services or industry role. Strong analytical and problem solving skills, with the ability to develop data driven insights and recommendations. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Proficiency in relevant tools and technologies, such as data analytics software, and source to pay solutions regularly used in the Public Sector Ability to travel as required to meet client needs. What you'll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence + 23 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Competitive Salary & Company Benefits Ideally located close to Petersfield or Leicester Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day) Are you looking to work for a rapidly growing UK Pharmaceutical company, who are passionate about improving patients' lives across the world? Aspire Pharma is an asset-light pharmaceutical manufacturer. It licenses and develops niche pharmaceutical products that offer innovative formulations, value for money for payors, and reliable supply arrangements in markets which are often underserved. The business has a highly diversified portfolio of more than 250 products across a number of categories, including branded specialty products and unbranded niche generics in therapeutic areas such as urology, ophthalmology, CNS and dermatology. Do you want to be part of the journey? If so, here is your chance! The Role The Regulatory Affairs Executive, Systems and Operations is responsible for the effective management, maintenance, and optimisation of all regulatory information systems and operational processes within the organisation. This role plays a critical part in ensuring the accuracy, integrity, and accessibility of regulatory data, streamlining submissions, and enhancing overall regulatory compliance efficiency. The executive will act as a key liaison between regulatory affairs, IT, and other departments to implement, troubleshoot, and improve the digital infrastructure supporting regulatory activities. What will you be doing? As a Regulatory Affairs Executive - Systems and Operations, you will be responsible for: Regulatory Systems Management Administer, maintain, and support regulatory information management systems (e.g. electronic document management systems (EDMS), regulatory information management (RIM) systems, submission publishing tools, tracking databases). Ensure the integrity, accuracy, and completeness of regulatory data within all systems. Manage user access, permissions, and training for regulatory systems. Monitor system performance, identify issues, and collaborate with IT and vendors for resolution. Stay abreast of new technologies and system enhancements relevant to regulatory affairs. Regulatory Operations & Process Optimisation Develop, implement, and maintain standardised regulatory operational procedures and workflows. Support the compilation, publishing, and submission of regulatory dossiers (e.g. eCTD) according to agency requirements (e.g. MHRA). Manage and track regulatory commitments, deadlines, and submissions to ensure timely delivery. Identify opportunities for process improvements and automation within regulatory operations to increase efficiency and reduce risk. Develop and maintain regulatory submission calendars and tracking tools. Facilitate regulatory intelligence gathering and dissemination within the organisation. Data Management & Reporting Oversee the quality and consistency of regulatory data entry. Generate regular reports on submission status, regulatory commitments, and system metrics. Support the creation of dashboards and analytics to provide insights into regulatory performance. Ensure data archiving and retrieval processes comply with regulatory requirements. Compliance & Quality Assurance Ensure regulatory systems and processes comply with applicable regulations, guidelines (e.g. GxP, data integrity principles), and internal SOPs. Participate in internal and external audits related to regulatory systems and data. Support the development and maintenance of regulatory SOPs and work instructions. Implement and monitor change control procedures for regulatory systems and processes. Cross-Functional Collaboration & Training Act as a subject matter expert and provide training and support to regulatory affairs staff and other departments on regulatory systems and processes. Liaise with IT, Quality Assurance, Research & Development, and other relevant departments to ensure seamless integration of regulatory activities. Collaborate with external vendors and consultants for system implementation and support The Person Qualifications Bachelor's degree in a scientific, technical, or related field (e.g. Life Sciences, Computer Science, Regulatory Affairs) Experience Minimum of 2 years of experience in regulatory operations, regulatory systems management, or a similar role within the pharmaceutical, biotechnology, medical device, or other regulated industry. Proven experience with electronic regulatory submission formats (e.g. eCTD) and publishing tools. Hands on experience with regulatory information management (RIM) systems (e.g., Veeva RIM, ArisGlobal, MasterControl, Lorenz docuBridge). Experience with document management systems (e.g. SharePoint, Documentum, OpenText). Technical Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong understanding of regulatory submission requirements and lifecycles. Familiarity with regulatory agency portals and submission gateways. Knowledge of data integrity principles and GxP regulations. Experience with process mapping and optimisation tools is a plus. Soft Skills Excellent analytical and problem solving skills. Strong attention to detail and accuracy. Exceptional organisational and time management abilities. Effective written and verbal communication skills. Ability to work independently and as part of a team in a fast paced environment. Proactive, adaptable, and results oriented. Why join us? As well as a fantastic, inclusive company culture, where employees are truly valued, and a competitive salary, we also offer an ever improving benefits scheme to support your physical and mental well being which include: Generous pension scheme. Life Assurance cover and Employee Assistance Program. 25 days' holiday plus Bank Holidays. Learning and development opportunities. Excellent opportunities for progression. Fantastic company events and celebrations throughout the year.
Feb 09, 2026
Full time
Competitive Salary & Company Benefits Ideally located close to Petersfield or Leicester Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day) Are you looking to work for a rapidly growing UK Pharmaceutical company, who are passionate about improving patients' lives across the world? Aspire Pharma is an asset-light pharmaceutical manufacturer. It licenses and develops niche pharmaceutical products that offer innovative formulations, value for money for payors, and reliable supply arrangements in markets which are often underserved. The business has a highly diversified portfolio of more than 250 products across a number of categories, including branded specialty products and unbranded niche generics in therapeutic areas such as urology, ophthalmology, CNS and dermatology. Do you want to be part of the journey? If so, here is your chance! The Role The Regulatory Affairs Executive, Systems and Operations is responsible for the effective management, maintenance, and optimisation of all regulatory information systems and operational processes within the organisation. This role plays a critical part in ensuring the accuracy, integrity, and accessibility of regulatory data, streamlining submissions, and enhancing overall regulatory compliance efficiency. The executive will act as a key liaison between regulatory affairs, IT, and other departments to implement, troubleshoot, and improve the digital infrastructure supporting regulatory activities. What will you be doing? As a Regulatory Affairs Executive - Systems and Operations, you will be responsible for: Regulatory Systems Management Administer, maintain, and support regulatory information management systems (e.g. electronic document management systems (EDMS), regulatory information management (RIM) systems, submission publishing tools, tracking databases). Ensure the integrity, accuracy, and completeness of regulatory data within all systems. Manage user access, permissions, and training for regulatory systems. Monitor system performance, identify issues, and collaborate with IT and vendors for resolution. Stay abreast of new technologies and system enhancements relevant to regulatory affairs. Regulatory Operations & Process Optimisation Develop, implement, and maintain standardised regulatory operational procedures and workflows. Support the compilation, publishing, and submission of regulatory dossiers (e.g. eCTD) according to agency requirements (e.g. MHRA). Manage and track regulatory commitments, deadlines, and submissions to ensure timely delivery. Identify opportunities for process improvements and automation within regulatory operations to increase efficiency and reduce risk. Develop and maintain regulatory submission calendars and tracking tools. Facilitate regulatory intelligence gathering and dissemination within the organisation. Data Management & Reporting Oversee the quality and consistency of regulatory data entry. Generate regular reports on submission status, regulatory commitments, and system metrics. Support the creation of dashboards and analytics to provide insights into regulatory performance. Ensure data archiving and retrieval processes comply with regulatory requirements. Compliance & Quality Assurance Ensure regulatory systems and processes comply with applicable regulations, guidelines (e.g. GxP, data integrity principles), and internal SOPs. Participate in internal and external audits related to regulatory systems and data. Support the development and maintenance of regulatory SOPs and work instructions. Implement and monitor change control procedures for regulatory systems and processes. Cross-Functional Collaboration & Training Act as a subject matter expert and provide training and support to regulatory affairs staff and other departments on regulatory systems and processes. Liaise with IT, Quality Assurance, Research & Development, and other relevant departments to ensure seamless integration of regulatory activities. Collaborate with external vendors and consultants for system implementation and support The Person Qualifications Bachelor's degree in a scientific, technical, or related field (e.g. Life Sciences, Computer Science, Regulatory Affairs) Experience Minimum of 2 years of experience in regulatory operations, regulatory systems management, or a similar role within the pharmaceutical, biotechnology, medical device, or other regulated industry. Proven experience with electronic regulatory submission formats (e.g. eCTD) and publishing tools. Hands on experience with regulatory information management (RIM) systems (e.g., Veeva RIM, ArisGlobal, MasterControl, Lorenz docuBridge). Experience with document management systems (e.g. SharePoint, Documentum, OpenText). Technical Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong understanding of regulatory submission requirements and lifecycles. Familiarity with regulatory agency portals and submission gateways. Knowledge of data integrity principles and GxP regulations. Experience with process mapping and optimisation tools is a plus. Soft Skills Excellent analytical and problem solving skills. Strong attention to detail and accuracy. Exceptional organisational and time management abilities. Effective written and verbal communication skills. Ability to work independently and as part of a team in a fast paced environment. Proactive, adaptable, and results oriented. Why join us? As well as a fantastic, inclusive company culture, where employees are truly valued, and a competitive salary, we also offer an ever improving benefits scheme to support your physical and mental well being which include: Generous pension scheme. Life Assurance cover and Employee Assistance Program. 25 days' holiday plus Bank Holidays. Learning and development opportunities. Excellent opportunities for progression. Fantastic company events and celebrations throughout the year.
