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resident services operational manager
Operations Manager -Housing
Brook Street UK Leeds, Yorkshire
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Dec 10, 2025
Full time
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Todd Hayes Ltd
Engineering Project Manager
Todd Hayes Ltd Thetford, Norfolk
Engineering Project Manager Our client, an expert in manufacturing cleaning products, known for delivering reliable, high-quality services across residential and commercial spaces are currently looking for an Engineering Project Manager to join their team. Qualifications and Experience: Degree-qualified in Mechanical, Electrical, Chemical, or Manufacturing Engineering (or a related discipline). Minimum of 810 years experience in engineering project management within a manufacturing or fast-moving consumer goods (FMCG) environment. Demonstrable experience in managing large-scale CapEx programmes, new equipment installations, and automation projects. Strong technical understanding of manufacturing processes, control systems, and engineering standards. Proven ability to manage multiple stakeholders, contractors, and suppliers effectively. Excellent communication, financial, and organisational skills. Project Management certification (e.g., PMP, PRINCE2) desirable. Key Responsibilities Include: Capital Investment Management Lead the planning, coordination, and execution of major CapEx projects, ensuring alignment with company strategy and operational objectives. Develop detailed project scopes, budgets, and schedules, securing approvals and managing delivery to agreed parameters. Prepare and present business cases, progress updates, and financial performance reports to the senior leadership team. Manage internal and external stakeholders, ensuring projects are executed safely, efficiently, and within financial and regulatory constraints. Equipment Procurement & Installation Specify and procure new manufacturing and packaging equipment in accordance with technical and commercial requirements. Manage tendering processes, supplier selection, and contract negotiations. Oversee installation, commissioning, and validation of equipment to achieve operational readiness and compliance with industry standards. Ensure all installations adhere to health, safety, and environmental regulations. Automation and Process Improvement Lead the development and implementation of automation upgrades and process control systems across production lines. Identify opportunities to improve line performance, reduce downtime, and enhance product consistency through engineering innovation. Collaborate closely with production, maintenance, and quality teams to deliver sustainable process improvements. Support the transition towards advanced manufacturing and digitalisation initiatives. Leadership and Collaboration Provide technical direction and leadership to engineering and maintenance teams on-site. Mentor and develop engineers and project staff to build capability and ensure succession planning. Work collaboratively across departments to deliver strategic business outcomes. Champion best practice in project management, health and safety, and continuous improvement. Key Competencies: Strategic and analytical thinker with strong leadership skills. Highly organised and results-driven, with attention to detail and a commitment to quality. Effective influencer with strong commercial and technical awareness. Proactive approach to problem-solving and continuous improvement. Committed to fostering a culture of safety, collaboration, and excellence. About the Role: The Engineering Project Manager will hold overall responsibility for the management and delivery of engineering capital investment projects at the Thetford manufacturing facility. This senior leadership role will oversee the full lifecycle of CapEx projects, from concept and design through procurement, installation, and commissioning. The successful candidate will drive the implementation of new technologies, automation systems, and process improvements to support site efficiency, product quality, and long-term business growth. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
Dec 10, 2025
Full time
Engineering Project Manager Our client, an expert in manufacturing cleaning products, known for delivering reliable, high-quality services across residential and commercial spaces are currently looking for an Engineering Project Manager to join their team. Qualifications and Experience: Degree-qualified in Mechanical, Electrical, Chemical, or Manufacturing Engineering (or a related discipline). Minimum of 810 years experience in engineering project management within a manufacturing or fast-moving consumer goods (FMCG) environment. Demonstrable experience in managing large-scale CapEx programmes, new equipment installations, and automation projects. Strong technical understanding of manufacturing processes, control systems, and engineering standards. Proven ability to manage multiple stakeholders, contractors, and suppliers effectively. Excellent communication, financial, and organisational skills. Project Management certification (e.g., PMP, PRINCE2) desirable. Key Responsibilities Include: Capital Investment Management Lead the planning, coordination, and execution of major CapEx projects, ensuring alignment with company strategy and operational objectives. Develop detailed project scopes, budgets, and schedules, securing approvals and managing delivery to agreed parameters. Prepare and present business cases, progress updates, and financial performance reports to the senior leadership team. Manage internal and external stakeholders, ensuring projects are executed safely, efficiently, and within financial and regulatory constraints. Equipment Procurement & Installation Specify and procure new manufacturing and packaging equipment in accordance with technical and commercial requirements. Manage tendering processes, supplier selection, and contract negotiations. Oversee installation, commissioning, and validation of equipment to achieve operational readiness and compliance with industry standards. Ensure all installations adhere to health, safety, and environmental regulations. Automation and Process Improvement Lead the development and implementation of automation upgrades and process control systems across production lines. Identify opportunities to improve line performance, reduce downtime, and enhance product consistency through engineering innovation. Collaborate closely with production, maintenance, and quality teams to deliver sustainable process improvements. Support the transition towards advanced manufacturing and digitalisation initiatives. Leadership and Collaboration Provide technical direction and leadership to engineering and maintenance teams on-site. Mentor and develop engineers and project staff to build capability and ensure succession planning. Work collaboratively across departments to deliver strategic business outcomes. Champion best practice in project management, health and safety, and continuous improvement. Key Competencies: Strategic and analytical thinker with strong leadership skills. Highly organised and results-driven, with attention to detail and a commitment to quality. Effective influencer with strong commercial and technical awareness. Proactive approach to problem-solving and continuous improvement. Committed to fostering a culture of safety, collaboration, and excellence. About the Role: The Engineering Project Manager will hold overall responsibility for the management and delivery of engineering capital investment projects at the Thetford manufacturing facility. This senior leadership role will oversee the full lifecycle of CapEx projects, from concept and design through procurement, installation, and commissioning. The successful candidate will drive the implementation of new technologies, automation systems, and process improvements to support site efficiency, product quality, and long-term business growth. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
Leaders in Care
Interim Manager
Leaders in Care City, Leeds
Are you an experienced Registered Manager looking for your next challenge? Our client is seeking an Interim Registered Manager for a 6-month contract to help turnaround a struggling Residential Mental Health Home in Leeds. This is an exciting opportunity to make a significant impact from the ground up. This role offers a competitive daily rate of 250 - 400, providing a fantastic opportunity for those with the right experience. You'll lead the service in a turning around compliance and rebuilding the relationships with Local Authorities, allowing you to showcase your leadership and organisational skills. As a Registered Manager, you will: - Ensure compliance with regulatory standards and requirements. - Develop and implement operational policies and procedures. - Recruit, train, and manage a team of care staff. - Monitor and improve service quality and performance. - Liaise with stakeholders and regulatory bodies. - Provide leadership and guidance to ensure the service operates smoothly. Package and Benefits: - Daily rate of 250 - 400. - Inside IR35 (paid via an umbrella company) - Opportunity to lead a new service from inception. - Gain valuable experience in a dynamic and supportive environment. About You - Proven experience in managing and turning around MH and LD residential homes. - Strong knowledge of regulatory CQC standards and requirements. - Ability to manage and develop a team effectively. - Strong communication and interpersonal skills. - Experience in service registration and compliance. - A passion for delivering high-quality care services. If you're a Care Manager, Home Care Manager, Service Manager, or Care Services Manager, this Registered Manager role could be the perfect fit for you. Your experience in these areas will be highly valued in this exciting opportunity. If you're ready to take on a new challenge as a Registered Manager and make a real difference in the care sector, this could be the perfect role for you. Apply now to join our client in Leeds and help shape the future of their new domiciliary service. For more information reach out to Max at Leaders in Care (url removed)
Dec 10, 2025
Contractor
Are you an experienced Registered Manager looking for your next challenge? Our client is seeking an Interim Registered Manager for a 6-month contract to help turnaround a struggling Residential Mental Health Home in Leeds. This is an exciting opportunity to make a significant impact from the ground up. This role offers a competitive daily rate of 250 - 400, providing a fantastic opportunity for those with the right experience. You'll lead the service in a turning around compliance and rebuilding the relationships with Local Authorities, allowing you to showcase your leadership and organisational skills. As a Registered Manager, you will: - Ensure compliance with regulatory standards and requirements. - Develop and implement operational policies and procedures. - Recruit, train, and manage a team of care staff. - Monitor and improve service quality and performance. - Liaise with stakeholders and regulatory bodies. - Provide leadership and guidance to ensure the service operates smoothly. Package and Benefits: - Daily rate of 250 - 400. - Inside IR35 (paid via an umbrella company) - Opportunity to lead a new service from inception. - Gain valuable experience in a dynamic and supportive environment. About You - Proven experience in managing and turning around MH and LD residential homes. - Strong knowledge of regulatory CQC standards and requirements. - Ability to manage and develop a team effectively. - Strong communication and interpersonal skills. - Experience in service registration and compliance. - A passion for delivering high-quality care services. If you're a Care Manager, Home Care Manager, Service Manager, or Care Services Manager, this Registered Manager role could be the perfect fit for you. Your experience in these areas will be highly valued in this exciting opportunity. If you're ready to take on a new challenge as a Registered Manager and make a real difference in the care sector, this could be the perfect role for you. Apply now to join our client in Leeds and help shape the future of their new domiciliary service. For more information reach out to Max at Leaders in Care (url removed)
Amber Mace
Area Manager - Liverpool
Amber Mace City, Liverpool
Job Title: Area Manager (Care Homes) Location: Liverpool & Surrounding Areas Salary: £55,000 per annum Contract Type: Full-Time, Permanent Driving Requirement: Full UK Driving Licence (Essential) Nursing Pin: Desirable but not essential Overview We are seeking an experienced and forward-thinking Area Manager to oversee six care homes across the Liverpool region. This role suits a dynamic leader with strong operational knowledge, excellent people management skills, and a passion for delivering high-quality care services. You will ensure each home meets regulatory standards, maintains financial stability, and provides exceptional outcomes for residents. Key Responsibilities Provide operational leadership across six residential and/or nursing homes. Support Home Managers to achieve compliance with CQC regulations and internal quality standards. Drive consistent improvements in care quality, staff morale, and service performance. Monitor KPIs, budgets, and occupancy levels, ensuring each service remains commercially viable. Lead on recruitment, retention, and workforce development within the region. Conduct regular audits and inspections, implementing corrective actions where required. Build strong relationships with residents, families, commissioning bodies, and stakeholders. Promote a positive, person-centred culture across all services. Support with safeguarding processes, investigations, and incident management. Implement organisational policies and contribute to wider strategic goals. Requirements Proven experience in multi-site management within health or social care. Strong understanding of CQC regulations and quality assurance. Excellent leadership, communication, and problem-solving skills. Full UK driving licence and access to your own vehicle. Nursing pin (RGN/RMN) is desirable but not essential. Ability to work independently, manage time effectively, and prioritise competing demands. What We Offer Competitive salary of £55,000. Mileage allowance. Supportive senior leadership team. Opportunities for professional development and career progression. For more information about this fantastic opportunity, please contact Rory on (phone number removed) or via email (url removed)
Dec 09, 2025
Full time
Job Title: Area Manager (Care Homes) Location: Liverpool & Surrounding Areas Salary: £55,000 per annum Contract Type: Full-Time, Permanent Driving Requirement: Full UK Driving Licence (Essential) Nursing Pin: Desirable but not essential Overview We are seeking an experienced and forward-thinking Area Manager to oversee six care homes across the Liverpool region. This role suits a dynamic leader with strong operational knowledge, excellent people management skills, and a passion for delivering high-quality care services. You will ensure each home meets regulatory standards, maintains financial stability, and provides exceptional outcomes for residents. Key Responsibilities Provide operational leadership across six residential and/or nursing homes. Support Home Managers to achieve compliance with CQC regulations and internal quality standards. Drive consistent improvements in care quality, staff morale, and service performance. Monitor KPIs, budgets, and occupancy levels, ensuring each service remains commercially viable. Lead on recruitment, retention, and workforce development within the region. Conduct regular audits and inspections, implementing corrective actions where required. Build strong relationships with residents, families, commissioning bodies, and stakeholders. Promote a positive, person-centred culture across all services. Support with safeguarding processes, investigations, and incident management. Implement organisational policies and contribute to wider strategic goals. Requirements Proven experience in multi-site management within health or social care. Strong understanding of CQC regulations and quality assurance. Excellent leadership, communication, and problem-solving skills. Full UK driving licence and access to your own vehicle. Nursing pin (RGN/RMN) is desirable but not essential. Ability to work independently, manage time effectively, and prioritise competing demands. What We Offer Competitive salary of £55,000. Mileage allowance. Supportive senior leadership team. Opportunities for professional development and career progression. For more information about this fantastic opportunity, please contact Rory on (phone number removed) or via email (url removed)
Amber Mace
Peripatetic Manager - North West
Amber Mace
Job Title: Peripatetic Care Manager (Nurse Qualified) Salary: £50,000 £55,000 per annum Hours: 40 hours per week Locations Covered: Chorley, Standish, Blacon About the Role We are seeking an experienced and dedicated Peripatetic Care Manager to join our team, supporting three of our care homes located in Chorley, Standish, and Blacon. This is an exciting opportunity for a motivated nursing professional with strong leadership skills and a passion for delivering exceptional care standards across multiple sites. As a Peripatetic Care Manager, you will provide leadership, guidance, and operational support to ensure high-quality, person-centred care is consistently delivered. You ll work closely with Home Managers and senior teams to maintain compliance, improve performance, and drive continuous improvement across all three homes. Key Responsibilities Provide management support across the three homes, covering periods of absence, transition, or where additional leadership is required. Ensure each home operates in line with CQC standards and company policies. Support and mentor Home Managers and care teams to maintain and improve quality of care. Lead by example, promoting a positive culture focused on dignity, respect, and resident wellbeing. Oversee clinical governance, risk management, and safeguarding procedures. Drive continuous improvement initiatives in care delivery and operational efficiency. Build strong relationships with residents, families, and multidisciplinary teams. Conduct audits and implement action plans to ensure best practice and compliance. Contribute to strategic planning and development of the care services. About You Registered Nurse (RGN/RMN/RNLD) with a valid NMC PIN. NVQ Level 5 in Leadership and Management (or equivalent) is essential. Proven track record in a Care Manager, Deputy Manager, or Peripatetic Management role within the health and social care sector. Strong leadership, coaching, and mentoring skills. Excellent understanding of CQC regulations and quality frameworks. Flexible and adaptable, with the ability to travel between sites (Chorley, Standish, and Blacon). Passionate about delivering outstanding care and achieving positive outcomes for residents. What We Offer Competitive salary: £45,000 £55,000 per annum (depending on experience). Full-time, 40 hours per week. Mileage allowance and travel expenses. Ongoing professional development and training. Supportive organisation with strong values and a commitment to quality care. How to Apply If you re an experienced, nurse-qualified care professional looking for a dynamic leadership role where you can make a real difference across multiple homes, we d love to hear from you. Apply today and join us in shaping the future of outstanding care.
Dec 09, 2025
Full time
Job Title: Peripatetic Care Manager (Nurse Qualified) Salary: £50,000 £55,000 per annum Hours: 40 hours per week Locations Covered: Chorley, Standish, Blacon About the Role We are seeking an experienced and dedicated Peripatetic Care Manager to join our team, supporting three of our care homes located in Chorley, Standish, and Blacon. This is an exciting opportunity for a motivated nursing professional with strong leadership skills and a passion for delivering exceptional care standards across multiple sites. As a Peripatetic Care Manager, you will provide leadership, guidance, and operational support to ensure high-quality, person-centred care is consistently delivered. You ll work closely with Home Managers and senior teams to maintain compliance, improve performance, and drive continuous improvement across all three homes. Key Responsibilities Provide management support across the three homes, covering periods of absence, transition, or where additional leadership is required. Ensure each home operates in line with CQC standards and company policies. Support and mentor Home Managers and care teams to maintain and improve quality of care. Lead by example, promoting a positive culture focused on dignity, respect, and resident wellbeing. Oversee clinical governance, risk management, and safeguarding procedures. Drive continuous improvement initiatives in care delivery and operational efficiency. Build strong relationships with residents, families, and multidisciplinary teams. Conduct audits and implement action plans to ensure best practice and compliance. Contribute to strategic planning and development of the care services. About You Registered Nurse (RGN/RMN/RNLD) with a valid NMC PIN. NVQ Level 5 in Leadership and Management (or equivalent) is essential. Proven track record in a Care Manager, Deputy Manager, or Peripatetic Management role within the health and social care sector. Strong leadership, coaching, and mentoring skills. Excellent understanding of CQC regulations and quality frameworks. Flexible and adaptable, with the ability to travel between sites (Chorley, Standish, and Blacon). Passionate about delivering outstanding care and achieving positive outcomes for residents. What We Offer Competitive salary: £45,000 £55,000 per annum (depending on experience). Full-time, 40 hours per week. Mileage allowance and travel expenses. Ongoing professional development and training. Supportive organisation with strong values and a commitment to quality care. How to Apply If you re an experienced, nurse-qualified care professional looking for a dynamic leadership role where you can make a real difference across multiple homes, we d love to hear from you. Apply today and join us in shaping the future of outstanding care.
Adecco
Catering Manager
Adecco Lambeth, London
Catering Manager Location: Lambeth, London Hours: 37.5 per week Working Pattern: Monday to Friday (occasional weekends) Make a Difference as a Catering Manager We are looking for an experienced Catering Manager to oversee catering services across our extra care and residential care schemes, ensuring our vulnerable older customers receive consistent, high-quality meals every day. In this role, you will: Manage catering operations and contracts in line with Food Hygiene and Health & Safety Standards. Support on-site managers with operational and administrative tasks. Work closely with the Care Services Manager to deliver exceptional services aligned with CQC standards. Ensure compliance and maintain high standards across all schemes What We're Looking For Proven experience in catering management within care or hospitality settings. Strong knowledge of food safety regulations and health & safety compliance. Excellent leadership and communication skills. Ability to manage budgets and contracts effectively. Why Join Us? Competitive hourly rate. Opportunity to make a real impact on the lives of older people. Supportive team environment with room for growth. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 09, 2025
Contractor
Catering Manager Location: Lambeth, London Hours: 37.5 per week Working Pattern: Monday to Friday (occasional weekends) Make a Difference as a Catering Manager We are looking for an experienced Catering Manager to oversee catering services across our extra care and residential care schemes, ensuring our vulnerable older customers receive consistent, high-quality meals every day. In this role, you will: Manage catering operations and contracts in line with Food Hygiene and Health & Safety Standards. Support on-site managers with operational and administrative tasks. Work closely with the Care Services Manager to deliver exceptional services aligned with CQC standards. Ensure compliance and maintain high standards across all schemes What We're Looking For Proven experience in catering management within care or hospitality settings. Strong knowledge of food safety regulations and health & safety compliance. Excellent leadership and communication skills. Ability to manage budgets and contracts effectively. Why Join Us? Competitive hourly rate. Opportunity to make a real impact on the lives of older people. Supportive team environment with room for growth. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
BOW ARTS TRUST
Head of Live and Work Space
BOW ARTS TRUST Tower Hamlets, London
Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.
Dec 09, 2025
Full time
Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.
Goodman Masson
Customer Experience Manager
Goodman Masson
Customer Experience & Insights Manager B&D Reside • £62,000 £72,000 • Hybrid (Barking / Home) Recruitment by Goodman Masson Goodman Masson is delighted to be partnering with Barking & Dagenham Reside , an ambitious and forward-thinking housing provider, as they continue to strengthen their commitment to delivering outstanding homes and truly resident-centric services. We re now seeking a proactive and influential Customer Experience & Insights Manager a newly shaped role offering the chance to build frameworks, processes, and impact from the ground up. About the Role This is a fantastic opportunity for someone passionate about customer experience, continuous improvement, and clear, engaging resident communications. Sitting at the heart of B&D Reside s transformation journey, you will lead the Complaints Team, shape the organisation s approach to feedback and insights, and develop compelling resident-facing communications in partnership with an external agency with the long-term ambition of bringing communications fully in-house. You will also play a key role in the design and delivery of B&D Reside s Customer Experience Strategy , ensuring that resident voice and insight informs every part of service design and delivery. If you thrive in an environment where you can set direction, influence culture, and make a tangible impact on residents lives, this newly created role offers the autonomy and scope to do just that. Key Responsibilities Leadership & Operational Management Lead and manage the Complaints Team, ensuring timely, empathetic, high-quality case resolution. Track complaint trends and root causes, using insights to drive meaningful improvements. Build and maintain KPIs and reporting frameworks to measure performance and outcomes. Continuous Improvement & Insights Develop and embed robust resident feedback mechanisms, from surveys and focus groups to digital tools. Analyse data to identify themes, pain points, and improvement opportunities across the service. Work collaboratively across the organisation to champion a customer-centric culture. Marketing & Communications Partner with B&D Reside s external communications provider to deliver resident-focused campaigns and content. Ensure clear, consistent messaging across all channels, aligned with brand values. Lead the transition to in-house communications capability over time. Oversee the corporate website redesign to improve accessibility, usability, and engagement. Support crisis communications responses and ensure all messaging reflects organisational values. Use data and analytics to evaluate communication impact and continuously refine strategy. Stakeholder Engagement Act as a trusted bridge between residents and the organisation, strengthening transparency and trust. Present customer experience metrics and communications insights to senior leaders. Build effective relationships externally to benchmark best practices. Work closely with the Head of Customer Experience & Asset Insight on the wider Customer Experience & Engagement Strategy. About You We re looking for someone who brings: Essential Strong experience in customer experience, complaints, or service management. Proven marketing and communications expertise, including campaign planning and content creation. Exceptional copywriting and editing skills. Excellent stakeholder engagement and relationship-building capability. Confident data interpretation and insight-led decision-making. Solid project management experience ideally with digital or communications projects. Desirable Experience in housing, the public sector, or other regulated environments. Familiarity with CRM or resident feedback platforms. You ll also embody B&D Reside s values: empathetic service, inclusivity, accountability, and a proactive, solutions-focused approach. If you re excited by the idea of shaping a customer experience and communications function from the ground up and making a real difference to residents across Barking & Dagenham we d love to hear from you. To apply or find out more, please contact the (url removed)
Dec 09, 2025
Full time
Customer Experience & Insights Manager B&D Reside • £62,000 £72,000 • Hybrid (Barking / Home) Recruitment by Goodman Masson Goodman Masson is delighted to be partnering with Barking & Dagenham Reside , an ambitious and forward-thinking housing provider, as they continue to strengthen their commitment to delivering outstanding homes and truly resident-centric services. We re now seeking a proactive and influential Customer Experience & Insights Manager a newly shaped role offering the chance to build frameworks, processes, and impact from the ground up. About the Role This is a fantastic opportunity for someone passionate about customer experience, continuous improvement, and clear, engaging resident communications. Sitting at the heart of B&D Reside s transformation journey, you will lead the Complaints Team, shape the organisation s approach to feedback and insights, and develop compelling resident-facing communications in partnership with an external agency with the long-term ambition of bringing communications fully in-house. You will also play a key role in the design and delivery of B&D Reside s Customer Experience Strategy , ensuring that resident voice and insight informs every part of service design and delivery. If you thrive in an environment where you can set direction, influence culture, and make a tangible impact on residents lives, this newly created role offers the autonomy and scope to do just that. Key Responsibilities Leadership & Operational Management Lead and manage the Complaints Team, ensuring timely, empathetic, high-quality case resolution. Track complaint trends and root causes, using insights to drive meaningful improvements. Build and maintain KPIs and reporting frameworks to measure performance and outcomes. Continuous Improvement & Insights Develop and embed robust resident feedback mechanisms, from surveys and focus groups to digital tools. Analyse data to identify themes, pain points, and improvement opportunities across the service. Work collaboratively across the organisation to champion a customer-centric culture. Marketing & Communications Partner with B&D Reside s external communications provider to deliver resident-focused campaigns and content. Ensure clear, consistent messaging across all channels, aligned with brand values. Lead the transition to in-house communications capability over time. Oversee the corporate website redesign to improve accessibility, usability, and engagement. Support crisis communications responses and ensure all messaging reflects organisational values. Use data and analytics to evaluate communication impact and continuously refine strategy. Stakeholder Engagement Act as a trusted bridge between residents and the organisation, strengthening transparency and trust. Present customer experience metrics and communications insights to senior leaders. Build effective relationships externally to benchmark best practices. Work closely with the Head of Customer Experience & Asset Insight on the wider Customer Experience & Engagement Strategy. About You We re looking for someone who brings: Essential Strong experience in customer experience, complaints, or service management. Proven marketing and communications expertise, including campaign planning and content creation. Exceptional copywriting and editing skills. Excellent stakeholder engagement and relationship-building capability. Confident data interpretation and insight-led decision-making. Solid project management experience ideally with digital or communications projects. Desirable Experience in housing, the public sector, or other regulated environments. Familiarity with CRM or resident feedback platforms. You ll also embody B&D Reside s values: empathetic service, inclusivity, accountability, and a proactive, solutions-focused approach. If you re excited by the idea of shaping a customer experience and communications function from the ground up and making a real difference to residents across Barking & Dagenham we d love to hear from you. To apply or find out more, please contact the (url removed)
LONDON BOROUGH OF HOUNSLOW
Registered Manager - Bedfont Lane Children's Home
LONDON BOROUGH OF HOUNSLOW Hounslow, London
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role Are you ready to take the next step/new leap in your career in residential children's care? Are you looking for a fresh new start? Come join a brand new team where you will be supporting our children and young people, by helping them to build trusted relationships. We want people like you - who will bring empathy, consistency, and resilience to your work - creating positive experiences filled with laughter, fun, and love, while helping our children and young people to develop healthy routines and healthy coping strategies. Through supporting them to engage with fun and meaningful activities including education you will help support the contribution to everyday life within the home. In doing so, you will help them manage their emotions and behaviours, process trauma, and navigate some complex family dynamics. This is an exciting opportunity to be part of something brand new and truly impactful. We're opening a brand new, purpose-built six-bedroom residential children's home (Bedfont Lane) in Hounslow early next year, designed to support Looked After Children with complex and challenging behavioural needs. As the Registered Manager, you'll play a pivotal role in shaping the culture, standards, and success of this home from day one. We're building a passionate, skilled, and committed team to deliver outstanding care and support to Hounslow's children and their families. You'll be at the heart of this mission-leading with compassion, driving excellence, and making a real difference in the lives of vulnerable young people. This is an opportunity to create a safe, nurturing, and empowering environment where children can thrive. If you're ready to take on a leadership role in a dynamic new setting and help build something special for the community, we want to hear from you. This role sits within the Children's Safeguarding and Specialist Services team and is responsible for the strategic, operational, and regulatory leadership of a newly established children's residential home. The Registered Manager - Bedfont Lane Children's Home will oversee the development and implementation of care policies, ensure compliance with Ofsted and statutory regulations, and lead a skilled team to deliver high-quality, child-centred care. They will work on: Recruiting and developing residential staff. Managing care planning and safeguarding procedures. Building strong relationships with children, families, and professionals. Ensuring the home meets Quality Standards and delivers positive outcomes. The role offers opportunities for professional growth through: Leading service innovation and continuous improvement. Chairing working groups and contributing to policy development. Engaging in ongoing training and development. Building leadership capacity through supervision and mentoring responsibilities. This is a pivotal leadership role for someone passionate about improving life outcomes for children and young people in care. About The Team You'll Be Working In The Children's Safeguarding and Specialist Services team is dedicated to protecting and promoting the welfare of vulnerable children and young people. Its core purpose is to provide safe, nurturing, and high-quality care environments that support children's development, emotional wellbeing, and long-term outcomes. You'll be joining a newly formed, forward-thinking residential care team that's committed to delivering high-quality, child-centred care. Led by the Residential Group Manager, the team will include: Residential Manager. Deputy Managers. Senior Residential Support Workers. Residential Support Workers. A Chef/Cook. A Handyperson. A Domestic Cleaner. Together, you'll work collaboratively to uphold the highest standards of care, guided by Hounslow's values and the Children's Homes Regulations 2015. The team is passionate about safeguarding, inclusion, and empowering children and young people to achieve their full potential. You'll also work closely with social workers, education providers, healthcare professionals, and families to ensure holistic support and continuity of care. This team plays a vital role in: Delivering statutory care and safeguarding responsibilities. Ensuring compliance with national regulations and Ofsted standards. Creating tailored care plans that reflect each child's individual needs and aspirations. The impact of this work is significant for children and young people to benefit and have stable, supportive relationships, improved life chances, and a sense of belonging within their communities. About You You are a confident, compassionate, and experienced leader with a proven track record in residential childcare. You bring a deep understanding of the challenges and rewards of working with children and young people who have experienced trauma, and you're passionate about creating a safe, nurturing, and empowering environment where they can thrive. You have extensive experience managing residential teams, and you know how to inspire, develop, and support staff to deliver consistently high standards of care. You're confident in navigating the regulatory landscape, with a strong working knowledge of the Children's Homes Regulations 2015, The Children Act, and Ofsted's inspection framework. You're strategic and operationally sharp, able to manage budgets, lead inspections, develop policies, and ensure the home runs smoothly day-to-day. You're also emotionally resilient, with excellent communication and conflict resolution skills, and have a commitment to inclusive, child-centred practice. You hold a Level 5 Diploma in Leadership and Management for Residential Childcare (England) and meet the requirements to be registered with Ofsted. We are looking for someone who is ready to take on the challenge of launching and leading a brand-new home, building a strong team, and making a lasting difference in the lives of Hounslow's children and young people. This is a role for someone who wants to shape a service from the ground up, lead with integrity, and be part of a team that's focused on delivering lasting change for children and families. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles! Enhanced DBS check is required for the role. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Interviews for this role will take place throughout January 2026 as part of a wider recruitment campaign to build a brand new team for the opening of our residential children's home in Hounslow. We're recruiting across multiple roles to ensure the home is fully staffed with passionate, skilled professionals ready to make a lasting impact in the lives of children and young people. If you are shortlisted, we will be in touch as soon as possible to arrange an interview time. Please be mindful that multiple roles are being interviewed during this period, so scheduling may take a little longer than usual, but rest assured, we're working hard to coordinate everything smoothly. To find out more and apply, please visit our website using the button provided.
Dec 09, 2025
Full time
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role Are you ready to take the next step/new leap in your career in residential children's care? Are you looking for a fresh new start? Come join a brand new team where you will be supporting our children and young people, by helping them to build trusted relationships. We want people like you - who will bring empathy, consistency, and resilience to your work - creating positive experiences filled with laughter, fun, and love, while helping our children and young people to develop healthy routines and healthy coping strategies. Through supporting them to engage with fun and meaningful activities including education you will help support the contribution to everyday life within the home. In doing so, you will help them manage their emotions and behaviours, process trauma, and navigate some complex family dynamics. This is an exciting opportunity to be part of something brand new and truly impactful. We're opening a brand new, purpose-built six-bedroom residential children's home (Bedfont Lane) in Hounslow early next year, designed to support Looked After Children with complex and challenging behavioural needs. As the Registered Manager, you'll play a pivotal role in shaping the culture, standards, and success of this home from day one. We're building a passionate, skilled, and committed team to deliver outstanding care and support to Hounslow's children and their families. You'll be at the heart of this mission-leading with compassion, driving excellence, and making a real difference in the lives of vulnerable young people. This is an opportunity to create a safe, nurturing, and empowering environment where children can thrive. If you're ready to take on a leadership role in a dynamic new setting and help build something special for the community, we want to hear from you. This role sits within the Children's Safeguarding and Specialist Services team and is responsible for the strategic, operational, and regulatory leadership of a newly established children's residential home. The Registered Manager - Bedfont Lane Children's Home will oversee the development and implementation of care policies, ensure compliance with Ofsted and statutory regulations, and lead a skilled team to deliver high-quality, child-centred care. They will work on: Recruiting and developing residential staff. Managing care planning and safeguarding procedures. Building strong relationships with children, families, and professionals. Ensuring the home meets Quality Standards and delivers positive outcomes. The role offers opportunities for professional growth through: Leading service innovation and continuous improvement. Chairing working groups and contributing to policy development. Engaging in ongoing training and development. Building leadership capacity through supervision and mentoring responsibilities. This is a pivotal leadership role for someone passionate about improving life outcomes for children and young people in care. About The Team You'll Be Working In The Children's Safeguarding and Specialist Services team is dedicated to protecting and promoting the welfare of vulnerable children and young people. Its core purpose is to provide safe, nurturing, and high-quality care environments that support children's development, emotional wellbeing, and long-term outcomes. You'll be joining a newly formed, forward-thinking residential care team that's committed to delivering high-quality, child-centred care. Led by the Residential Group Manager, the team will include: Residential Manager. Deputy Managers. Senior Residential Support Workers. Residential Support Workers. A Chef/Cook. A Handyperson. A Domestic Cleaner. Together, you'll work collaboratively to uphold the highest standards of care, guided by Hounslow's values and the Children's Homes Regulations 2015. The team is passionate about safeguarding, inclusion, and empowering children and young people to achieve their full potential. You'll also work closely with social workers, education providers, healthcare professionals, and families to ensure holistic support and continuity of care. This team plays a vital role in: Delivering statutory care and safeguarding responsibilities. Ensuring compliance with national regulations and Ofsted standards. Creating tailored care plans that reflect each child's individual needs and aspirations. The impact of this work is significant for children and young people to benefit and have stable, supportive relationships, improved life chances, and a sense of belonging within their communities. About You You are a confident, compassionate, and experienced leader with a proven track record in residential childcare. You bring a deep understanding of the challenges and rewards of working with children and young people who have experienced trauma, and you're passionate about creating a safe, nurturing, and empowering environment where they can thrive. You have extensive experience managing residential teams, and you know how to inspire, develop, and support staff to deliver consistently high standards of care. You're confident in navigating the regulatory landscape, with a strong working knowledge of the Children's Homes Regulations 2015, The Children Act, and Ofsted's inspection framework. You're strategic and operationally sharp, able to manage budgets, lead inspections, develop policies, and ensure the home runs smoothly day-to-day. You're also emotionally resilient, with excellent communication and conflict resolution skills, and have a commitment to inclusive, child-centred practice. You hold a Level 5 Diploma in Leadership and Management for Residential Childcare (England) and meet the requirements to be registered with Ofsted. We are looking for someone who is ready to take on the challenge of launching and leading a brand-new home, building a strong team, and making a lasting difference in the lives of Hounslow's children and young people. This is a role for someone who wants to shape a service from the ground up, lead with integrity, and be part of a team that's focused on delivering lasting change for children and families. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles! Enhanced DBS check is required for the role. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Interviews for this role will take place throughout January 2026 as part of a wider recruitment campaign to build a brand new team for the opening of our residential children's home in Hounslow. We're recruiting across multiple roles to ensure the home is fully staffed with passionate, skilled professionals ready to make a lasting impact in the lives of children and young people. If you are shortlisted, we will be in touch as soon as possible to arrange an interview time. Please be mindful that multiple roles are being interviewed during this period, so scheduling may take a little longer than usual, but rest assured, we're working hard to coordinate everything smoothly. To find out more and apply, please visit our website using the button provided.
Caretech
Operations Manager
Caretech Dumfries, Dumfriesshire
About Us ACAD, a part of the CareTech Family, is a refreshingly innovative organisation specialising in delivering bespoke care and support to young people and their families to provide the best level of service during complex and difficult times in their lives. We offer quality residential child care to local authorities for young people aged 8-18 years with social, emotional and behavioural difficulties, complex needs such as autism, learning difficulties and problematic sexualised behaviour. ACAD have adopted a pedagogical approach to?care?and?education, striving to combine both to provide a holistic solution to the needs of young people. We also provide for all of the?training requirements?of our staff and an SQA accredited centre recognised to deliver SVQ and HNC. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and young people aged 5 and upwards. This initiative is effective in the areas of crisis management and prevention and keeping families together. About the Role To lead and manage the operational delivery of high-quality residential child care services across multiple homes, ensuring compliance with Scottish regulatory frameworks, safeguarding standards, and the principles of The Promise. The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people What We Offer • £62,000 per annum DOE & car allowance. • Annual quality and commercial bonus. • Hours: Full-time, 37-40 hours per week, with flexibility including on-call duties. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Continuous development from our in-house Leadership Academy . Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards This role - see job description attached, for full details We are seeking an experienced leader to oversee the strategic and operational management of our care services. You will drive high standards of practice, compliance, and safeguarding, while supporting staff recruitment, development, and performance. The role involves managing budgets and resources, leading service improvement aligned with The Promise and GIRFEC, and building strong partnerships with families, professionals, and external agencies. This is a key role for someone passionate about delivering exceptional, child-centred care. Experience needed SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management. Minimum 5 years' experience in residential child care, with at least 3 years in a leadership role. In-depth knowledge of Scottish child protection legislation, The Promise, and trauma-informed practice. Experience of managing multiple sites Proven ability to lead teams, manage change, and deliver high-quality care. Excellent communication, organisational, and problem-solving skills. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Dec 08, 2025
Full time
About Us ACAD, a part of the CareTech Family, is a refreshingly innovative organisation specialising in delivering bespoke care and support to young people and their families to provide the best level of service during complex and difficult times in their lives. We offer quality residential child care to local authorities for young people aged 8-18 years with social, emotional and behavioural difficulties, complex needs such as autism, learning difficulties and problematic sexualised behaviour. ACAD have adopted a pedagogical approach to?care?and?education, striving to combine both to provide a holistic solution to the needs of young people. We also provide for all of the?training requirements?of our staff and an SQA accredited centre recognised to deliver SVQ and HNC. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and young people aged 5 and upwards. This initiative is effective in the areas of crisis management and prevention and keeping families together. About the Role To lead and manage the operational delivery of high-quality residential child care services across multiple homes, ensuring compliance with Scottish regulatory frameworks, safeguarding standards, and the principles of The Promise. The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people What We Offer • £62,000 per annum DOE & car allowance. • Annual quality and commercial bonus. • Hours: Full-time, 37-40 hours per week, with flexibility including on-call duties. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Continuous development from our in-house Leadership Academy . Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards This role - see job description attached, for full details We are seeking an experienced leader to oversee the strategic and operational management of our care services. You will drive high standards of practice, compliance, and safeguarding, while supporting staff recruitment, development, and performance. The role involves managing budgets and resources, leading service improvement aligned with The Promise and GIRFEC, and building strong partnerships with families, professionals, and external agencies. This is a key role for someone passionate about delivering exceptional, child-centred care. Experience needed SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management. Minimum 5 years' experience in residential child care, with at least 3 years in a leadership role. In-depth knowledge of Scottish child protection legislation, The Promise, and trauma-informed practice. Experience of managing multiple sites Proven ability to lead teams, manage change, and deliver high-quality care. Excellent communication, organisational, and problem-solving skills. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Imperium Resourcing
Finance Manager
Imperium Resourcing
Finance Manager - Communities, Place and Neighborhood Finance Manager Environment & Communities London Hybrid working Senior leadership exposure Direct line-management responsibility Are you a strategic, solutions-driven finance leader looking to make a visible difference across major public services in London? A rare opportunity has opened for an accomplished Finance Manager to take the financial lead across the Environment & Communities portfolio, helping to shape services that directly impact residents, neighbourhoods and infrastructure across one of London s most diverse and ambitious boroughs. This is a senior role at the heart of financial decision-making. You ll partner with Directors, Assistant Directors and senior operational leaders to drive financial performance, influence service planning and ensure resources are aligned to future growth and community priorities. What makes this role stand out This is not back-office accounting. Your recommendations will directly inform how frontline and community services are delivered and improved. You ll: Lead on strategic financial planning, budget setting, reporting and business partnering Provide insight that goes beyond the numbers shaping operational decisions, cost drivers and service efficiency Act as a trusted advisor to senior stakeholders while managing and developing a team of five Champion strong financial controls, continuous improvement and smarter ways of working Play a key role in the organisation s forward plan, transformation activity and long-term financial sustainability Who we re looking for To succeed here, you will be: A fully-qualified CCAB or CIMA accountant (essential) Experienced in local government finance with substantial exposure to Environment & Communities / Place services Comfortable operating at a senior level advising, influencing and constructively challenging decisions A confident and supportive people leader with previous staff management experience Someone who thrives in a fast-moving, collaborative and impact-focused environment Why consider this move Senior platform with genuine strategic responsibility Direct line of sight between your work and community outcomes Highly supportive finance leadership committed to empowering staff A culture of innovation, collaboration and continuous improvement Hybrid working with regular London office attendance for key meetings How to apply Please submit: Your CV A supporting statement demonstrating how you meet all essential criteria, particularly: Local government experience within Environment & Communities / Place finance Leadership and staff-management background Full CCAB or CIMA qualification A DBS check will be undertaken for the appointed candidate. For further inofrmation please Contact Ash Fitzgerald- Imperium Resourcing
Dec 08, 2025
Full time
Finance Manager - Communities, Place and Neighborhood Finance Manager Environment & Communities London Hybrid working Senior leadership exposure Direct line-management responsibility Are you a strategic, solutions-driven finance leader looking to make a visible difference across major public services in London? A rare opportunity has opened for an accomplished Finance Manager to take the financial lead across the Environment & Communities portfolio, helping to shape services that directly impact residents, neighbourhoods and infrastructure across one of London s most diverse and ambitious boroughs. This is a senior role at the heart of financial decision-making. You ll partner with Directors, Assistant Directors and senior operational leaders to drive financial performance, influence service planning and ensure resources are aligned to future growth and community priorities. What makes this role stand out This is not back-office accounting. Your recommendations will directly inform how frontline and community services are delivered and improved. You ll: Lead on strategic financial planning, budget setting, reporting and business partnering Provide insight that goes beyond the numbers shaping operational decisions, cost drivers and service efficiency Act as a trusted advisor to senior stakeholders while managing and developing a team of five Champion strong financial controls, continuous improvement and smarter ways of working Play a key role in the organisation s forward plan, transformation activity and long-term financial sustainability Who we re looking for To succeed here, you will be: A fully-qualified CCAB or CIMA accountant (essential) Experienced in local government finance with substantial exposure to Environment & Communities / Place services Comfortable operating at a senior level advising, influencing and constructively challenging decisions A confident and supportive people leader with previous staff management experience Someone who thrives in a fast-moving, collaborative and impact-focused environment Why consider this move Senior platform with genuine strategic responsibility Direct line of sight between your work and community outcomes Highly supportive finance leadership committed to empowering staff A culture of innovation, collaboration and continuous improvement Hybrid working with regular London office attendance for key meetings How to apply Please submit: Your CV A supporting statement demonstrating how you meet all essential criteria, particularly: Local government experience within Environment & Communities / Place finance Leadership and staff-management background Full CCAB or CIMA qualification A DBS check will be undertaken for the appointed candidate. For further inofrmation please Contact Ash Fitzgerald- Imperium Resourcing
Brook Street Social Care
Refuge Manager
Brook Street Social Care Leicester, Leicestershire
Refuge Manager - Leicester (Women's Charity) Salary: 30,868 per year Hours: Monday-Friday, 9am-5pm (37.5 hours) Benefits: 28 days annual leave + excellent benefits + clinical supervision A long-established women's charity with over 45 years of service is seeking a Refuge Manager to lead their Leicester-based team. The organisation provides specialist support to women affected by domestic abuse, offering both refuge accommodation and community outreach services. They support single women as well as women with children, helping them regain independence and rebuild their lives. This is a women-only organisation dedicated to supporting and employing women. They have a strong focus on BME (Black and Minority Ethnic) communities, so cultural awareness and the ability to speak at least one BME language is essential . The charity operates across three offices, including Coventry, Leicester, and Leicestershire, and also provides access to in-house legal support such as immigration advice for service users with complex needs. About the Role - Refuge Manager (Leicester) The Refuge Manager will play a key role in leading the operational delivery of the Leicester service. Responsibilities include: Managing a small team of 3-4 staff (both full-time and part-time) Overseeing the work of the IDVA (Independent Domestic Violence Advocate) Managing 4 refuge houses offering 18 bed spaces Ensuring safe, high-quality support within refuge accommodation Leading safeguarding, risk management, and crisis intervention Supporting residents to access appropriate services and rebuild independence Attending occasional weekend events such as International Women's Day and community activities Role Requirements Managerial qualification (essential) Senior on-call experience (essential) Experience within domestic abuse services (strongly preferred) Ability to speak at least one BME language (required) Strong cultural awareness and understanding of diverse communities Ability to lead, support, and develop staff in a specialist women's refuge environment Excellent communication, safeguarding, and crisis-management skills
Dec 08, 2025
Full time
Refuge Manager - Leicester (Women's Charity) Salary: 30,868 per year Hours: Monday-Friday, 9am-5pm (37.5 hours) Benefits: 28 days annual leave + excellent benefits + clinical supervision A long-established women's charity with over 45 years of service is seeking a Refuge Manager to lead their Leicester-based team. The organisation provides specialist support to women affected by domestic abuse, offering both refuge accommodation and community outreach services. They support single women as well as women with children, helping them regain independence and rebuild their lives. This is a women-only organisation dedicated to supporting and employing women. They have a strong focus on BME (Black and Minority Ethnic) communities, so cultural awareness and the ability to speak at least one BME language is essential . The charity operates across three offices, including Coventry, Leicester, and Leicestershire, and also provides access to in-house legal support such as immigration advice for service users with complex needs. About the Role - Refuge Manager (Leicester) The Refuge Manager will play a key role in leading the operational delivery of the Leicester service. Responsibilities include: Managing a small team of 3-4 staff (both full-time and part-time) Overseeing the work of the IDVA (Independent Domestic Violence Advocate) Managing 4 refuge houses offering 18 bed spaces Ensuring safe, high-quality support within refuge accommodation Leading safeguarding, risk management, and crisis intervention Supporting residents to access appropriate services and rebuild independence Attending occasional weekend events such as International Women's Day and community activities Role Requirements Managerial qualification (essential) Senior on-call experience (essential) Experience within domestic abuse services (strongly preferred) Ability to speak at least one BME language (required) Strong cultural awareness and understanding of diverse communities Ability to lead, support, and develop staff in a specialist women's refuge environment Excellent communication, safeguarding, and crisis-management skills
AI/MLOps Platform Engineer
Barclays Bank Plc Tower Hamlets, London
Join Us in Shaping the Future of AI at Barclays. We're launching an exciting new initiative at Barclays to design, build, and scale next-generation platform components that empower developers - including Quants and Strats - to create high-performance, AI-driven applications. As an AI/MLOps Platform Engineer, you'll play a pivotal role in this transformation, working hands-on to develop the infrastructure and tooling that supports the full lifecycle of machine learning and generative AI workloads. This is more than an engineering role-it's an opportunity to influence technical direction, collaborate across diverse teams, and help define how AI and GenAI are delivered at scale. To be successful as an AI/MLOps Platform Engineer at this level, you should have experience with: Proficiency in Python engineering skills, especially in backend systems and infrastructure. Deep AWS expertise, including services like SageMaker, Lambda, ECS, Step Functions, S3, IAM, KMS, CloudFormation, and Bedrock. Proven experience building and scaling MLOps platforms and supporting GenAI workloads in production. Strong understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Demonstrated leadership in setting technical direction while remaining hands-on. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 08, 2025
Full time
Join Us in Shaping the Future of AI at Barclays. We're launching an exciting new initiative at Barclays to design, build, and scale next-generation platform components that empower developers - including Quants and Strats - to create high-performance, AI-driven applications. As an AI/MLOps Platform Engineer, you'll play a pivotal role in this transformation, working hands-on to develop the infrastructure and tooling that supports the full lifecycle of machine learning and generative AI workloads. This is more than an engineering role-it's an opportunity to influence technical direction, collaborate across diverse teams, and help define how AI and GenAI are delivered at scale. To be successful as an AI/MLOps Platform Engineer at this level, you should have experience with: Proficiency in Python engineering skills, especially in backend systems and infrastructure. Deep AWS expertise, including services like SageMaker, Lambda, ECS, Step Functions, S3, IAM, KMS, CloudFormation, and Bedrock. Proven experience building and scaling MLOps platforms and supporting GenAI workloads in production. Strong understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Demonstrated leadership in setting technical direction while remaining hands-on. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
AVP - AI Platform Engineer
Barclays Bank Plc City, London
Join Us as an AVP AI Platform Engineer - Shape the Future of AI at Barclays. We're excited to launch a groundbreaking initiative at Barclays - building a next-generation platform that empowers front-office developers (Quants and Strats) to create high-performance, AI-driven applications. As an AVP AI Platform Engineer, you'll be involved in designing, building, and scaling robust platform components that enable advanced AI/ML workloads across both on-premises and cloud environments. This is a hands-on engineering role where your expertise will directly influence how we deliver secure, scalable, and innovative solutions. You'll collaborate with diverse teams, solve complex challenges, and help shape the technical direction of a platform that will transform how AI is leveraged in financial services. To be successful as an AVP AI Platform Engineer at this level, you should have experience with: Proven experience in Python engineering, with a focus on backend and infrastructure tooling. Deep knowledge of AWS services (IAM, KMS, CloudFormation, API Gateway, S3, Lambda, ECS, Glue, Step Functions, MSK, EKS, Bedrock). Experience scaling platforms for AI/ML workloads and integrating generative AI tooling. Understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to technical and non-technical audiences. Demonstrated capability to guide engineering teams and influence technical strategy. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 08, 2025
Full time
Join Us as an AVP AI Platform Engineer - Shape the Future of AI at Barclays. We're excited to launch a groundbreaking initiative at Barclays - building a next-generation platform that empowers front-office developers (Quants and Strats) to create high-performance, AI-driven applications. As an AVP AI Platform Engineer, you'll be involved in designing, building, and scaling robust platform components that enable advanced AI/ML workloads across both on-premises and cloud environments. This is a hands-on engineering role where your expertise will directly influence how we deliver secure, scalable, and innovative solutions. You'll collaborate with diverse teams, solve complex challenges, and help shape the technical direction of a platform that will transform how AI is leveraged in financial services. To be successful as an AVP AI Platform Engineer at this level, you should have experience with: Proven experience in Python engineering, with a focus on backend and infrastructure tooling. Deep knowledge of AWS services (IAM, KMS, CloudFormation, API Gateway, S3, Lambda, ECS, Glue, Step Functions, MSK, EKS, Bedrock). Experience scaling platforms for AI/ML workloads and integrating generative AI tooling. Understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to technical and non-technical audiences. Demonstrated capability to guide engineering teams and influence technical strategy. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Goodman Masson
Interim Operations Manager
Goodman Masson Plymouth, Devon
Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.
Dec 08, 2025
Contractor
Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.
Surrey County Council
Change Manager
Surrey County Council Byfleet, Surrey
The starting salary for this full-time position is 53,713 per annum, based on a 36 hour working week. This is a fixed-term contract until 31st March 2027. We have a great opportunity for a Change Manager to join our fantastic Children's Social Care Transformation Team. This position is open to hybrid working with at least two days per week based at locations across Surrey. This includes one day with the team in Woking and another spent elsewhere in Surrey, dependent on business requirements. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The Transformation Team leads a range of programmes and projects dedicated to shaping, driving, and facilitating sustainable change and improvement for children in Surrey. These projects range from implementing new technologies to reviewing and improving cross division processes. This role will be part of a programme team, supporting the delivery of complex, multifaceted transformation in Children's Social Care and supporting our Directorate wide efficiencies programme. This is an exciting opportunity to lead and deliver change initiatives within the Children's Social Care Transformation Programme, ensuring alignment with strategic priorities, embedding sustainable change, fostering a cultural shift towards new ways of working, and enabling improved outcomes for children, families, and practitioners. Your key responsibilities as a Change Manager will include: Planning and delivering change activities across multiple projects and workstreams Building strong relationships with operational teams, senior leaders, and external partners to co-design and implement change effectively Developing and executing change management strategies, including clear communication, training, and engagement plans Monitoring and evaluating the impact of change initiatives, using data and feedback to drive continuous improvement Identifying and managing risks and issues that may affect delivery, escalating them when necessary As a Change Manager, you will be instrumental in championing a culture of innovation, collaboration, and ongoing improvement across Children's Services. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven experience in leading change within complex public sector environments, which could include children's services or social care Strong understanding of change management methodologies (e.g. ADKAR, Kotter) Excellent communication, facilitation, and stakeholder engagement skills Ability to work across strategic and operational levels Ability to manage multiple projects and priorities Experience in using data and insights to drive decision-making and measure impact Willingness and ability to travel around the county to meet the demands of the role and attend stakeholder meetings To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe at time when you led a significant change initiative in a complex organisation. What approach did you take to ensure successful implementation, and how did you measure its impact? How have you built and maintained effective relationships with a diverse range of stakeholders to support a change programme? What challenges did you face and how did your overcome them? Please give an example of how you have used data and insights to inform a change initiative. What data did you use and how did it influence your decision? This role involves working across multiple projects and priorities. How do you manage competing demands and ensure delivery to deadlines? The job advert closes at 23:59 on 8th December 2025 with interviews planned to follow. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Dec 08, 2025
Contractor
The starting salary for this full-time position is 53,713 per annum, based on a 36 hour working week. This is a fixed-term contract until 31st March 2027. We have a great opportunity for a Change Manager to join our fantastic Children's Social Care Transformation Team. This position is open to hybrid working with at least two days per week based at locations across Surrey. This includes one day with the team in Woking and another spent elsewhere in Surrey, dependent on business requirements. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The Transformation Team leads a range of programmes and projects dedicated to shaping, driving, and facilitating sustainable change and improvement for children in Surrey. These projects range from implementing new technologies to reviewing and improving cross division processes. This role will be part of a programme team, supporting the delivery of complex, multifaceted transformation in Children's Social Care and supporting our Directorate wide efficiencies programme. This is an exciting opportunity to lead and deliver change initiatives within the Children's Social Care Transformation Programme, ensuring alignment with strategic priorities, embedding sustainable change, fostering a cultural shift towards new ways of working, and enabling improved outcomes for children, families, and practitioners. Your key responsibilities as a Change Manager will include: Planning and delivering change activities across multiple projects and workstreams Building strong relationships with operational teams, senior leaders, and external partners to co-design and implement change effectively Developing and executing change management strategies, including clear communication, training, and engagement plans Monitoring and evaluating the impact of change initiatives, using data and feedback to drive continuous improvement Identifying and managing risks and issues that may affect delivery, escalating them when necessary As a Change Manager, you will be instrumental in championing a culture of innovation, collaboration, and ongoing improvement across Children's Services. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven experience in leading change within complex public sector environments, which could include children's services or social care Strong understanding of change management methodologies (e.g. ADKAR, Kotter) Excellent communication, facilitation, and stakeholder engagement skills Ability to work across strategic and operational levels Ability to manage multiple projects and priorities Experience in using data and insights to drive decision-making and measure impact Willingness and ability to travel around the county to meet the demands of the role and attend stakeholder meetings To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe at time when you led a significant change initiative in a complex organisation. What approach did you take to ensure successful implementation, and how did you measure its impact? How have you built and maintained effective relationships with a diverse range of stakeholders to support a change programme? What challenges did you face and how did your overcome them? Please give an example of how you have used data and insights to inform a change initiative. What data did you use and how did it influence your decision? This role involves working across multiple projects and priorities. How do you manage competing demands and ensure delivery to deadlines? The job advert closes at 23:59 on 8th December 2025 with interviews planned to follow. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Michael Page
Housing & Tenancy Management Lead - JRHT
Michael Page City, York
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
Dec 08, 2025
Full time
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
AVP - AI Platform Engineer
Barclays Bank Plc Tower Hamlets, London
Join Us as an AVP AI Platform Engineer - Shape the Future of AI at Barclays. We're excited to launch a groundbreaking initiative at Barclays - building a next-generation platform that empowers front-office developers (Quants and Strats) to create high-performance, AI-driven applications. As an AVP AI Platform Engineer, you'll be involved in designing, building, and scaling robust platform components that enable advanced AI/ML workloads across both on-premises and cloud environments. This is a hands-on engineering role where your expertise will directly influence how we deliver secure, scalable, and innovative solutions. You'll collaborate with diverse teams, solve complex challenges, and help shape the technical direction of a platform that will transform how AI is leveraged in financial services. To be successful as an AVP AI Platform Engineer at this level, you should have experience with: Proven experience in Python engineering, with a focus on backend and infrastructure tooling. Deep knowledge of AWS services (IAM, KMS, CloudFormation, API Gateway, S3, Lambda, ECS, Glue, Step Functions, MSK, EKS, Bedrock). Experience scaling platforms for AI/ML workloads and integrating generative AI tooling. Understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to technical and non-technical audiences. Demonstrated capability to guide engineering teams and influence technical strategy. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 08, 2025
Full time
Join Us as an AVP AI Platform Engineer - Shape the Future of AI at Barclays. We're excited to launch a groundbreaking initiative at Barclays - building a next-generation platform that empowers front-office developers (Quants and Strats) to create high-performance, AI-driven applications. As an AVP AI Platform Engineer, you'll be involved in designing, building, and scaling robust platform components that enable advanced AI/ML workloads across both on-premises and cloud environments. This is a hands-on engineering role where your expertise will directly influence how we deliver secure, scalable, and innovative solutions. You'll collaborate with diverse teams, solve complex challenges, and help shape the technical direction of a platform that will transform how AI is leveraged in financial services. To be successful as an AVP AI Platform Engineer at this level, you should have experience with: Proven experience in Python engineering, with a focus on backend and infrastructure tooling. Deep knowledge of AWS services (IAM, KMS, CloudFormation, API Gateway, S3, Lambda, ECS, Glue, Step Functions, MSK, EKS, Bedrock). Experience scaling platforms for AI/ML workloads and integrating generative AI tooling. Understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to technical and non-technical audiences. Demonstrated capability to guide engineering teams and influence technical strategy. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Watkin Jones Group
Portfolio Manager
Watkin Jones Group
Are you ready to shape the future of purpose-built student accommodation (PBSA) and residential investment at one of the UK s leading property groups? Watkin Jones Group is seeking a dynamic, commercially astute Investment Portfolio Manager to take ownership of our on-balance sheet investments and drive value across a diverse, high-profile portfolio. About the Role This pivotal new position will oversee a portfolio comprising approximately 2,000 beds under sale and leaseback arrangements, as well as minority interests in two Joint Ventures (totalling a further 1,665 PBSA beds). You ll play a key role in maximising long-term value, managing day to day operations, and supporting the Group Investment Director on new growth opportunities. Key Focus Areas: Strategic Management: Shape and execute strategies to maximise value and deliver successful exits across the Group s investment interests. Operational Excellence: Lead the day-to-day management of our portfolio, collaborating with internal teams and external partners to drive performance and resolve operational challenges. Growth & Innovation: Identify and support new investment and asset management opportunities, contributing to the Group s ambitious growth agenda. What You ll Do: In this role, you will manage Watkin Jones interests in joint ventures, working proactively to enhance asset value while carefully managing risk. You ll oversee project delivery and mobilisation, collaborating closely with Project Services, Delivery, and Fresh teams to ensure seamless execution and operational excellence. Your responsibilities will also include working with the Homes team on the for sale homes strategy and providing oversight of the landbank, ensuring a joined-up approach across the business. Implementing robust reporting on joint venture positions will be key, as you work with Finance to maintain transparency and accuracy. Additionally, you ll engage with internal stakeholders and external debt and equity partners, representing Watkin Jones Group at industry events and forums to build strong relationships and promote the Group s interests. What We re Looking For: We re seeking someone with proven experience in real estate asset management, ideally within UK purpose-built student accommodation (PBSA). You ll bring strong commercial acumen and a track record of delivering value across complex portfolios. Excellent stakeholder management and communication skills are essential, as is the ability to think strategically while adopting a hands-on, collaborative approach to your work. Why Choose Watkin Jones Group? At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment. Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development.
Dec 08, 2025
Full time
Are you ready to shape the future of purpose-built student accommodation (PBSA) and residential investment at one of the UK s leading property groups? Watkin Jones Group is seeking a dynamic, commercially astute Investment Portfolio Manager to take ownership of our on-balance sheet investments and drive value across a diverse, high-profile portfolio. About the Role This pivotal new position will oversee a portfolio comprising approximately 2,000 beds under sale and leaseback arrangements, as well as minority interests in two Joint Ventures (totalling a further 1,665 PBSA beds). You ll play a key role in maximising long-term value, managing day to day operations, and supporting the Group Investment Director on new growth opportunities. Key Focus Areas: Strategic Management: Shape and execute strategies to maximise value and deliver successful exits across the Group s investment interests. Operational Excellence: Lead the day-to-day management of our portfolio, collaborating with internal teams and external partners to drive performance and resolve operational challenges. Growth & Innovation: Identify and support new investment and asset management opportunities, contributing to the Group s ambitious growth agenda. What You ll Do: In this role, you will manage Watkin Jones interests in joint ventures, working proactively to enhance asset value while carefully managing risk. You ll oversee project delivery and mobilisation, collaborating closely with Project Services, Delivery, and Fresh teams to ensure seamless execution and operational excellence. Your responsibilities will also include working with the Homes team on the for sale homes strategy and providing oversight of the landbank, ensuring a joined-up approach across the business. Implementing robust reporting on joint venture positions will be key, as you work with Finance to maintain transparency and accuracy. Additionally, you ll engage with internal stakeholders and external debt and equity partners, representing Watkin Jones Group at industry events and forums to build strong relationships and promote the Group s interests. What We re Looking For: We re seeking someone with proven experience in real estate asset management, ideally within UK purpose-built student accommodation (PBSA). You ll bring strong commercial acumen and a track record of delivering value across complex portfolios. Excellent stakeholder management and communication skills are essential, as is the ability to think strategically while adopting a hands-on, collaborative approach to your work. Why Choose Watkin Jones Group? At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment. Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development.
AI/MLOps Platform Engineer
Barclays Bank Plc City, London
Join Us in Shaping the Future of AI at Barclays. We're launching an exciting new initiative at Barclays to design, build, and scale next-generation platform components that empower developers - including Quants and Strats - to create high-performance, AI-driven applications. As an AI/MLOps Platform Engineer, you'll play a pivotal role in this transformation, working hands-on to develop the infrastructure and tooling that supports the full lifecycle of machine learning and generative AI workloads. This is more than an engineering role-it's an opportunity to influence technical direction, collaborate across diverse teams, and help define how AI and GenAI are delivered at scale. To be successful as an AI/MLOps Platform Engineer at this level, you should have experience with: Proficiency in Python engineering skills, especially in backend systems and infrastructure. Deep AWS expertise, including services like SageMaker, Lambda, ECS, Step Functions, S3, IAM, KMS, CloudFormation, and Bedrock. Proven experience building and scaling MLOps platforms and supporting GenAI workloads in production. Strong understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Demonstrated leadership in setting technical direction while remaining hands-on. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 08, 2025
Full time
Join Us in Shaping the Future of AI at Barclays. We're launching an exciting new initiative at Barclays to design, build, and scale next-generation platform components that empower developers - including Quants and Strats - to create high-performance, AI-driven applications. As an AI/MLOps Platform Engineer, you'll play a pivotal role in this transformation, working hands-on to develop the infrastructure and tooling that supports the full lifecycle of machine learning and generative AI workloads. This is more than an engineering role-it's an opportunity to influence technical direction, collaborate across diverse teams, and help define how AI and GenAI are delivered at scale. To be successful as an AI/MLOps Platform Engineer at this level, you should have experience with: Proficiency in Python engineering skills, especially in backend systems and infrastructure. Deep AWS expertise, including services like SageMaker, Lambda, ECS, Step Functions, S3, IAM, KMS, CloudFormation, and Bedrock. Proven experience building and scaling MLOps platforms and supporting GenAI workloads in production. Strong understanding of secure software development, cloud cost optimization, and platform observability. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Demonstrated leadership in setting technical direction while remaining hands-on. Some other highly valued skills may include: Experience with MLOps platforms such as Databricks or SageMaker, and familiarity with hybrid cloud strategies (Azure, on-prem Kubernetes). Strong understanding of AI infrastructure for scalable model serving, distributed training, and GPU orchestration. Expertise in Large Language Models (LLMs) and Small Language Models (SLMs), including fine-tuning and deployment for enterprise use cases. Hands-on experience with Hugging Face libraries and tools for model training, evaluation, and deployment. Knowledge of agentic frameworks (e.g., LangChain, AutoGen) and Model Context Protocol (MCP) for building autonomous AI workflows and interoperability. Awareness of emerging trends in GenAI platforms, open-source MLOps, and cloud-native AI solutions You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of our Glasgow or Canary Wharf office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

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