Warehouse Assistant Supervisor Annual Salary: Under £30,000 Location: High Wycombe Job Type: Full-time Rotating Shift: 6:00am-2:30pm 2:45pm-11:15pm Join our dynamic Distribution team as a Warehouse Assistant Supervisor in High Wycombe. This role is perfect for someone who is organised, hands-on, and excels at keeping operations running smoothly. You will play a crucial role in ensuring that customer orders are prepared, accurate, and delivered in perfect condition. Rotating Shift: 6:00am-2:30pm 2:45pm-11:15pm Day-to-day of the role: Prepare finished goods for next-day deliveries and collections. Conduct quality checks on products for damage and completeness. Load and organise orders, crates, and racks efficiently. Support drivers and customers with loading and collections. Assist in supervising the team and step in as needed. Contribute to training, health & safety, and daily team coordination. Maintain effective communication with the office to resolve any issues or missing items. Required Skills & Qualifications: Strong organisational skills and attention to detail. Confident in communicating with colleagues, drivers, and office staff. Ability to remain calm under pressure with a proactive, problem-solving approach. Comfortable using basic computer systems including Outlook, Excel, and Word. Previous experience in supervising or coordinating staff is advantageous but not essential. Benefits: Medicash Health Cover: Affordable plans with great benefits for you and your family. 24/7 Virtual GP: Flexible on-demand support whenever you need it. Christmas Shutdown: Enjoy festive time off as the whole company takes a break. Gym & Retail Discounts: Save big on fitness and shopping. Long Service Awards: Celebrate your milestones with us. Group Life Insurance: Providing peace of mind for you and support for your loved ones. Cycle to Work Scheme: Stay fit, save money, and go green. Scottish Widows Pension: Build financial security for life after work. Wycombe Wanderers Box Access: Enjoy select matches in style. Employee Assistance Programme: Free confidential support for life's challenges. Career Development: Access to training and funding to help you grow professionally. CSR initiatives and Social events: Engage in charity support and enjoy team-building events. Rotating Shift: 6:00am-2:30pm 2:45pm-11:15pm To apply for the Warehouse Assistant Supervisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Apr 02, 2026
Full time
Warehouse Assistant Supervisor Annual Salary: Under £30,000 Location: High Wycombe Job Type: Full-time Rotating Shift: 6:00am-2:30pm 2:45pm-11:15pm Join our dynamic Distribution team as a Warehouse Assistant Supervisor in High Wycombe. This role is perfect for someone who is organised, hands-on, and excels at keeping operations running smoothly. You will play a crucial role in ensuring that customer orders are prepared, accurate, and delivered in perfect condition. Rotating Shift: 6:00am-2:30pm 2:45pm-11:15pm Day-to-day of the role: Prepare finished goods for next-day deliveries and collections. Conduct quality checks on products for damage and completeness. Load and organise orders, crates, and racks efficiently. Support drivers and customers with loading and collections. Assist in supervising the team and step in as needed. Contribute to training, health & safety, and daily team coordination. Maintain effective communication with the office to resolve any issues or missing items. Required Skills & Qualifications: Strong organisational skills and attention to detail. Confident in communicating with colleagues, drivers, and office staff. Ability to remain calm under pressure with a proactive, problem-solving approach. Comfortable using basic computer systems including Outlook, Excel, and Word. Previous experience in supervising or coordinating staff is advantageous but not essential. Benefits: Medicash Health Cover: Affordable plans with great benefits for you and your family. 24/7 Virtual GP: Flexible on-demand support whenever you need it. Christmas Shutdown: Enjoy festive time off as the whole company takes a break. Gym & Retail Discounts: Save big on fitness and shopping. Long Service Awards: Celebrate your milestones with us. Group Life Insurance: Providing peace of mind for you and support for your loved ones. Cycle to Work Scheme: Stay fit, save money, and go green. Scottish Widows Pension: Build financial security for life after work. Wycombe Wanderers Box Access: Enjoy select matches in style. Employee Assistance Programme: Free confidential support for life's challenges. Career Development: Access to training and funding to help you grow professionally. CSR initiatives and Social events: Engage in charity support and enjoy team-building events. Rotating Shift: 6:00am-2:30pm 2:45pm-11:15pm To apply for the Warehouse Assistant Supervisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description Lead, Inspire and Elevate Our Retail Experiences We're looking for a passionate and driven Shops Manager to take the lead across a vibrant portfolio of retail venues at the heart of our resort. This is a role for someone who loves creating memorable guest experiences, thrives in a fast paced environment, and takes real pride in shaping high performing, engaging retail spaces. You'll oversee an exciting mix of outlets - The Butlin's Store, Mega Treats, Toy Box, Show Time Studio and The Hire Shop - each offering something unique to our guests. From toys and treats to merchandise, photography and equipment hire, you'll bring consistency, creativity and commercial focus to every venue you lead. You will: Lead with passion , inspiring your teams across multiple venues to deliver exceptional service, strong retail standards and unforgettable guest interactions. Drive commercial success , using your retail expertise to grow sales, optimise stock integrity, reduce waste and deliver standout visual merchandising. Use insight to elevate performance , analysing NPS, sales mix, footfall, stock results and team data to make smart decisions that enhance both guest experience and commercial outcomes. Be a visible, hands on leader , coaching your teams in real time, setting clear expectations and ensuring every venue looks fantastic and operates safely and efficiently. KPIs • Guest NPS & retail shopping experience • eNPS & team engagement • Sales growth & category mix performance • Stock loss %, waste %, scanning accuracy & stock integrity • Hire Shop compliance, equipment tracking & damage reduction • Photo package sales & conversion • Labour productivity & deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Food Safety, Security, Cash Handling, Loss Prevention) • Team retention & development progress General Duties & Key Accountabilities Guest Experience & Retail Service Leadership • Oversee guest experience across all satellite retail outlets, ensuring speed, friendliness, product availability and store presentation. • Maintain retail and VM standards including planograms, displays, cleanliness, signage and brand consistency. • Use NPS insights and guest comments to improve service flow, queue management and shop layout. • Lead from the front during peak trading, supporting the team with real time coaching and visibility. • Ensure the photography and hire experiences are hassle free, safe and add value to the guest stay. Commercial, Stock & Business Performance • Full accountability for stock performance across all satellite shops including: stock integrity & variances waste reduction product movement & rotation loss prevention routines accurate tills & scanning • Support sales growth by ensuring strong merchandising, product placement, seasonal changeovers and availability. • Work with Central Commercial teams to implement promotional activity, price reviews and range changes. • Manage and optimise the profitability of photography sales and hire shop operations (pricing, packages, loss protection). • Deliver labour aligned to trading patterns and guest footfall, ensuring productivity and coverage. • Ensure accurate payroll processes and support rota creation as required. Team Leadership, Culture & Development • Lead a multivenue team through coaching, communication and daily operational support. • Ensure all team members are trained in scanning accuracy, product knowledge, venue standards, guest service and loss prevention. • Support 1:1s, PDPs, performance reviews and succession planning. • Create clear, measurable objectives for Assistant Managers & Supervisor Plus to support revenue generation, queue management, profit protection, compliance, guest experience and team experience. • Role model Butlin's Values and Leadership Behaviours across all retail outlets. • Build a multiskilled workforce able to flex across different shop types and support other retail areas. • Drive retention by creating a supportive, positive and development focused culture. Operational Excellence, Safety & Compliance • Maintain full compliance across all shops including licensing (where applicable), food safety for sweets, H&S, COSHH and security. • Ensure strong cash handling routines including floats, safe checks, variances and escalation. • Lead audit readiness across retail stores, stockrooms, photography spaces and hire equipment areas. • Ensure all hire shop activity is safe, tracked, logged and well documented (returns, damage checks, equipment cleaning). • Lead opening/closing routines and complete daily checks. • Escalate risks and implement corrective actions promptly. Cross Resort Collaboration & Leadership • Work closely with Commercial & Procurement to deliver range, promotions and price execution. • Partner with Loss Prevention on stock variance, shrinkage and compliance. • Collaborate with Entertainment and Guest Operations to support photography needs and resort events. • Share best practice across resorts to improve consistency and performance. • Support wider resort operations during peak arrival days and largescale events. Key Knowledge/Experience & Qualification Requirements • Retail leadership experience within multisite, high volume or family focused environments (toy, sweet, gift, convenience, photo retail or general retail) is essential. • Strong understanding of stock controls, loss prevention, waste management and retail operations. • Visual merchandising experience with the ability to execute seasonal layouts and impactful displays. • Understanding of basic photography retail or willingness to learn photo sales processes. • Experience managing labour to demand and working with multiskilled teams. • Strong communicator able to motivate, coach and influence teams. • Problem solver who can stay calm and lead across multiple venues during peak trading. • Ability to work flexibly, prioritise effectively and adapt quickly to changing guest and trading needs. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description Lead, Inspire and Elevate Our Retail Experiences We're looking for a passionate and driven Shops Manager to take the lead across a vibrant portfolio of retail venues at the heart of our resort. This is a role for someone who loves creating memorable guest experiences, thrives in a fast paced environment, and takes real pride in shaping high performing, engaging retail spaces. You'll oversee an exciting mix of outlets - The Butlin's Store, Mega Treats, Toy Box, Show Time Studio and The Hire Shop - each offering something unique to our guests. From toys and treats to merchandise, photography and equipment hire, you'll bring consistency, creativity and commercial focus to every venue you lead. You will: Lead with passion , inspiring your teams across multiple venues to deliver exceptional service, strong retail standards and unforgettable guest interactions. Drive commercial success , using your retail expertise to grow sales, optimise stock integrity, reduce waste and deliver standout visual merchandising. Use insight to elevate performance , analysing NPS, sales mix, footfall, stock results and team data to make smart decisions that enhance both guest experience and commercial outcomes. Be a visible, hands on leader , coaching your teams in real time, setting clear expectations and ensuring every venue looks fantastic and operates safely and efficiently. KPIs • Guest NPS & retail shopping experience • eNPS & team engagement • Sales growth & category mix performance • Stock loss %, waste %, scanning accuracy & stock integrity • Hire Shop compliance, equipment tracking & damage reduction • Photo package sales & conversion • Labour productivity & deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Food Safety, Security, Cash Handling, Loss Prevention) • Team retention & development progress General Duties & Key Accountabilities Guest Experience & Retail Service Leadership • Oversee guest experience across all satellite retail outlets, ensuring speed, friendliness, product availability and store presentation. • Maintain retail and VM standards including planograms, displays, cleanliness, signage and brand consistency. • Use NPS insights and guest comments to improve service flow, queue management and shop layout. • Lead from the front during peak trading, supporting the team with real time coaching and visibility. • Ensure the photography and hire experiences are hassle free, safe and add value to the guest stay. Commercial, Stock & Business Performance • Full accountability for stock performance across all satellite shops including: stock integrity & variances waste reduction product movement & rotation loss prevention routines accurate tills & scanning • Support sales growth by ensuring strong merchandising, product placement, seasonal changeovers and availability. • Work with Central Commercial teams to implement promotional activity, price reviews and range changes. • Manage and optimise the profitability of photography sales and hire shop operations (pricing, packages, loss protection). • Deliver labour aligned to trading patterns and guest footfall, ensuring productivity and coverage. • Ensure accurate payroll processes and support rota creation as required. Team Leadership, Culture & Development • Lead a multivenue team through coaching, communication and daily operational support. • Ensure all team members are trained in scanning accuracy, product knowledge, venue standards, guest service and loss prevention. • Support 1:1s, PDPs, performance reviews and succession planning. • Create clear, measurable objectives for Assistant Managers & Supervisor Plus to support revenue generation, queue management, profit protection, compliance, guest experience and team experience. • Role model Butlin's Values and Leadership Behaviours across all retail outlets. • Build a multiskilled workforce able to flex across different shop types and support other retail areas. • Drive retention by creating a supportive, positive and development focused culture. Operational Excellence, Safety & Compliance • Maintain full compliance across all shops including licensing (where applicable), food safety for sweets, H&S, COSHH and security. • Ensure strong cash handling routines including floats, safe checks, variances and escalation. • Lead audit readiness across retail stores, stockrooms, photography spaces and hire equipment areas. • Ensure all hire shop activity is safe, tracked, logged and well documented (returns, damage checks, equipment cleaning). • Lead opening/closing routines and complete daily checks. • Escalate risks and implement corrective actions promptly. Cross Resort Collaboration & Leadership • Work closely with Commercial & Procurement to deliver range, promotions and price execution. • Partner with Loss Prevention on stock variance, shrinkage and compliance. • Collaborate with Entertainment and Guest Operations to support photography needs and resort events. • Share best practice across resorts to improve consistency and performance. • Support wider resort operations during peak arrival days and largescale events. Key Knowledge/Experience & Qualification Requirements • Retail leadership experience within multisite, high volume or family focused environments (toy, sweet, gift, convenience, photo retail or general retail) is essential. • Strong understanding of stock controls, loss prevention, waste management and retail operations. • Visual merchandising experience with the ability to execute seasonal layouts and impactful displays. • Understanding of basic photography retail or willingness to learn photo sales processes. • Experience managing labour to demand and working with multiskilled teams. • Strong communicator able to motivate, coach and influence teams. • Problem solver who can stay calm and lead across multiple venues during peak trading. • Ability to work flexibly, prioritise effectively and adapt quickly to changing guest and trading needs. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Location: Tamworth Job type: fixed term contract with possibility of becoming permanent Hours: 40 hours per week Benefits: • Pension Auto-Enrolment • Statutory Sick Pay (SSP) • 29 days annual leave + loyalty leave • Maternity and Paternity Leave • Free on-site parking • Free hot drinks in the canteen • Development and career progression opportunities • Dynamic and supportive team environment • Employee Benefits Platform (Reward Gateway) - Access to a wide range of shopping discounts, cashback offers and exclusive deals across major retailers • Wellbeing Support - 24/7 Online GP service coming soon, providing convenient access to virtual consultations and healthcare advice Job Summary: Winit (UK) Limited is seeking to recruit a Team Leader to join our team and help us continue to deliver excellence at Tamworth. Our Warehouse Team Leader is responsible for leading, coordinating, and supervising the daily activities of the warehouse team. This role ensures smooth and efficient warehouse operations by monitoring staff performance, ensuring compliance with safety standards, and overseeing the use of machinery and equipment. If you are eager for a new challenge and are ready to be part of an exciting company, this is the role for you. Core Responsibilities: Ensure the health and safety of all staff working in or transiting through the warehouse area. Implement fire safety awareness and oversee evacuation procedures in coordination with the designated Fire Marshal. Maintain responsibility for all assets and machinery within the warehouse area. Conduct daily and weekly equipment inspections, identifying malfunctions and reporting any damage or issues with manual pallet trucks, labeling machines, or other equipment. Organize and oversee training for all warehouse staff to ensure they are competent in their roles and familiar with all necessary procedures. Organize daily staffing, ensuring efficient segregation of duties and assignment of responsibilities. Monitor staff attendance, manage absenteeism, and ensure proper reporting and documentation. Oversee performance achievements and non-achievements of the staff, ensuring adherence to KPIs. Regularly evaluate staff involvement and work performance, providing feedback and necessary adjustments. Learn and maintain an in-depth understanding of the Warehouse Management System (WMS), specifically as it relates to your department. Day-to-Day Activities: Conduct safety checks in the work area to identify potential hazards before staff begins work. Check staff attendance, review absenteeism, and document reasons for any absences. Review the expected volume of work for the day and plan staffing accordingly, in coordination with the Warehouse Supervisor. Ensure that tasks are dispatched as quickly as possible to optimize daily productivity. Continuously monitor and adjust staff roles throughout the day to ensure maximum efficiency. Perform hourly checks on task progress and reassign resources if necessary to meet targets. Conduct hourly and daily checks on team performance and make adjustments as needed to ensure targets are being met. Ensure all company assets, such as laptops, printers, and PDAs, are returned in good condition at the end of the day. Monitor and guide the work attitude of staff, ensuring clear communication between the team and compliance with company security protocols. Skills and Qualifications: Proven experience in a warehouse or logistics environment. Leadership skills with the ability to motivate and manage a team. Knowledge of warehouse management systems (WMS). Excellent organizational and time-management skills. Strong focus on health and safety standards. Ability to work under pressure and manage multiple priorities. Strong communication skills in English, both written and verbal, Proficiency in spoken and written Chinese is a plus. Winit, founded in 2012, is a leading provider of cross-border e-commerce supply chain management and services. Over the past 12 years, we have supported more than 200,000 e-commerce sellers globally. With a strong international presence, including branches in the UK, USA, Canada, Australia, Germany, and other regions, Winit operates 15 overseas warehouses, providing over 3.5 million square feet of storage space. In the UK, Winit manages two warehouses located in Tamworth and Leicester. The Tamworth warehouse, established in 2021, spans 300,000 square feet and is primarily equipped with advanced automation systems, optimizing efficiency and productivity. Our goal is to offer intelligent and effective warehousing solutions by leveraging innovative technology and logistics, enhancing the supply chain to help cross-border e-commerce businesses achieve success.
Apr 01, 2026
Full time
Location: Tamworth Job type: fixed term contract with possibility of becoming permanent Hours: 40 hours per week Benefits: • Pension Auto-Enrolment • Statutory Sick Pay (SSP) • 29 days annual leave + loyalty leave • Maternity and Paternity Leave • Free on-site parking • Free hot drinks in the canteen • Development and career progression opportunities • Dynamic and supportive team environment • Employee Benefits Platform (Reward Gateway) - Access to a wide range of shopping discounts, cashback offers and exclusive deals across major retailers • Wellbeing Support - 24/7 Online GP service coming soon, providing convenient access to virtual consultations and healthcare advice Job Summary: Winit (UK) Limited is seeking to recruit a Team Leader to join our team and help us continue to deliver excellence at Tamworth. Our Warehouse Team Leader is responsible for leading, coordinating, and supervising the daily activities of the warehouse team. This role ensures smooth and efficient warehouse operations by monitoring staff performance, ensuring compliance with safety standards, and overseeing the use of machinery and equipment. If you are eager for a new challenge and are ready to be part of an exciting company, this is the role for you. Core Responsibilities: Ensure the health and safety of all staff working in or transiting through the warehouse area. Implement fire safety awareness and oversee evacuation procedures in coordination with the designated Fire Marshal. Maintain responsibility for all assets and machinery within the warehouse area. Conduct daily and weekly equipment inspections, identifying malfunctions and reporting any damage or issues with manual pallet trucks, labeling machines, or other equipment. Organize and oversee training for all warehouse staff to ensure they are competent in their roles and familiar with all necessary procedures. Organize daily staffing, ensuring efficient segregation of duties and assignment of responsibilities. Monitor staff attendance, manage absenteeism, and ensure proper reporting and documentation. Oversee performance achievements and non-achievements of the staff, ensuring adherence to KPIs. Regularly evaluate staff involvement and work performance, providing feedback and necessary adjustments. Learn and maintain an in-depth understanding of the Warehouse Management System (WMS), specifically as it relates to your department. Day-to-Day Activities: Conduct safety checks in the work area to identify potential hazards before staff begins work. Check staff attendance, review absenteeism, and document reasons for any absences. Review the expected volume of work for the day and plan staffing accordingly, in coordination with the Warehouse Supervisor. Ensure that tasks are dispatched as quickly as possible to optimize daily productivity. Continuously monitor and adjust staff roles throughout the day to ensure maximum efficiency. Perform hourly checks on task progress and reassign resources if necessary to meet targets. Conduct hourly and daily checks on team performance and make adjustments as needed to ensure targets are being met. Ensure all company assets, such as laptops, printers, and PDAs, are returned in good condition at the end of the day. Monitor and guide the work attitude of staff, ensuring clear communication between the team and compliance with company security protocols. Skills and Qualifications: Proven experience in a warehouse or logistics environment. Leadership skills with the ability to motivate and manage a team. Knowledge of warehouse management systems (WMS). Excellent organizational and time-management skills. Strong focus on health and safety standards. Ability to work under pressure and manage multiple priorities. Strong communication skills in English, both written and verbal, Proficiency in spoken and written Chinese is a plus. Winit, founded in 2012, is a leading provider of cross-border e-commerce supply chain management and services. Over the past 12 years, we have supported more than 200,000 e-commerce sellers globally. With a strong international presence, including branches in the UK, USA, Canada, Australia, Germany, and other regions, Winit operates 15 overseas warehouses, providing over 3.5 million square feet of storage space. In the UK, Winit manages two warehouses located in Tamworth and Leicester. The Tamworth warehouse, established in 2021, spans 300,000 square feet and is primarily equipped with advanced automation systems, optimizing efficiency and productivity. Our goal is to offer intelligent and effective warehousing solutions by leveraging innovative technology and logistics, enhancing the supply chain to help cross-border e-commerce businesses achieve success.
Job Title: In Store Cleaning Manager- Retail Supermarket Location: Stroud, GL5 Postcode Salary: 28,000.00 per annum Working Hours: 36 hours per week 5 days Per week Sundays Off + 1 weekday Shift Patterns: 6.00am- 1.00pm 7 hour shifts per day Benefits: Free onsite parking, 28 days paid annual leave, Job security with opportunity to progress within the company, Company recognition awards, Wage stream financial wellness platform (track your earnings and instant access up to 40% of your money) along with Store Discounts, Sovereign Health Cash Back Plan for Everyday Health Care Costs, 24/7 GP and Wellbeing Service, Sovereign Perks (online shopping and high street discounts). Our client is a national Facilities Management Company and is actively recruiting for an In-Store Cleaning Manager for a Large Retail Supermarket store. You will be based at a single site, providing cleaning management to a blue chip client. This position is permanent and you will be finished by lunchtime every day. We can offer an immediate start date for this position. The In Store Cleaning Manager will be looking after a team of cleaners in a fast paced and demanding retail supermarket environment. Key Responsibilities Responsibility for the effective management of cleaning services with a retail supermarket store, control labour, chemical and equipment orders, cleaning standards Perform weekly audit with the client to establish company targets and remedial action to be taken on any areas for improvement To recruit colleagues in accordance with Company procedures You will be responsible for stock & inventory control, ordering new chemicals and equipment where required. Prepared to be hands on and clean with the team where required. Manage cover for sickness, holidays and emergency cover. To lead, motivate and train staff To adhere at all times to all company Health & Safety Rules and Regulations and ensure all appropriate documentation is maintained to ensure all HR policies, procedures and guidance are followed in respect of all employees Ideal candidates will have a proven background in Cleaning Supervisory/ Management positions, ideally within a fast-paced retail environment, or have been a cleaning supervisor previously. Our client is looking for Managers who have a proven track record of managing and motivating people in a demanding environment. In return our client offers a competitive salary with the opportunity to develop your career in a forward thinking, dynamic business. We are looking for someone who is confident dealing with people, both employees and client, be able to adapt to changing environments and cope well under pressure. They are also looking for people with management experience and are happy to consider people with supervisory experience of staff, payroll and rotas. Candidates will ideally drive and have their own vehicle but our client is happy to consider candidates that do not drive but live very local to the store. To apply please submit CV in the strictest of confidence to Andrew Bridges at PDA SEARCH & SELECTION LTD.
Apr 01, 2026
Full time
Job Title: In Store Cleaning Manager- Retail Supermarket Location: Stroud, GL5 Postcode Salary: 28,000.00 per annum Working Hours: 36 hours per week 5 days Per week Sundays Off + 1 weekday Shift Patterns: 6.00am- 1.00pm 7 hour shifts per day Benefits: Free onsite parking, 28 days paid annual leave, Job security with opportunity to progress within the company, Company recognition awards, Wage stream financial wellness platform (track your earnings and instant access up to 40% of your money) along with Store Discounts, Sovereign Health Cash Back Plan for Everyday Health Care Costs, 24/7 GP and Wellbeing Service, Sovereign Perks (online shopping and high street discounts). Our client is a national Facilities Management Company and is actively recruiting for an In-Store Cleaning Manager for a Large Retail Supermarket store. You will be based at a single site, providing cleaning management to a blue chip client. This position is permanent and you will be finished by lunchtime every day. We can offer an immediate start date for this position. The In Store Cleaning Manager will be looking after a team of cleaners in a fast paced and demanding retail supermarket environment. Key Responsibilities Responsibility for the effective management of cleaning services with a retail supermarket store, control labour, chemical and equipment orders, cleaning standards Perform weekly audit with the client to establish company targets and remedial action to be taken on any areas for improvement To recruit colleagues in accordance with Company procedures You will be responsible for stock & inventory control, ordering new chemicals and equipment where required. Prepared to be hands on and clean with the team where required. Manage cover for sickness, holidays and emergency cover. To lead, motivate and train staff To adhere at all times to all company Health & Safety Rules and Regulations and ensure all appropriate documentation is maintained to ensure all HR policies, procedures and guidance are followed in respect of all employees Ideal candidates will have a proven background in Cleaning Supervisory/ Management positions, ideally within a fast-paced retail environment, or have been a cleaning supervisor previously. Our client is looking for Managers who have a proven track record of managing and motivating people in a demanding environment. In return our client offers a competitive salary with the opportunity to develop your career in a forward thinking, dynamic business. We are looking for someone who is confident dealing with people, both employees and client, be able to adapt to changing environments and cope well under pressure. They are also looking for people with management experience and are happy to consider people with supervisory experience of staff, payroll and rotas. Candidates will ideally drive and have their own vehicle but our client is happy to consider candidates that do not drive but live very local to the store. To apply please submit CV in the strictest of confidence to Andrew Bridges at PDA SEARCH & SELECTION LTD.
SHIFT MANAGER BAKERY PRODUCTION Location: Bishops Cleeve, Cheltenham Salary: Up to £35,000 per annum Hours: Full Time, Monday Friday 2:00pm 10:00pm We are currently recruiting for a dynamic and hands-on Shift Manager to join a busy bakery production team in Bishops Cleeve. This is an excellent opportunity for an experienced production or manufacturing supervisor looking to take the next step in a fast-paced, quality-driven environment. You will be responsible for leading a team across preparation, baking, packing and dispatch, ensuring products consistently meet high standards of quality, food safety and performance. This role requires strong leadership, organisation and the ability to drive results while maintaining a positive team culture. About the Company A fast-growing bakery business supplying premium artisan sweet bakery products to the food service and retail sector. The business forms part of a growing portfolio of companies within the food industry, offering stability, development and long-term opportunity. Key Responsibilities Oversee the smooth day-to-day running of a designated production shift, including dispatch Lead, motivate and support the production team to achieve targets and KPIs Plan labour and resources to meet production schedules and customer demand Ensure all products are prepared, baked and packed to the highest quality standards Maintain full compliance with Health & Safety, Food Safety and BRC standards Monitor shift performance and resolve operational issues promptly Complete production records and ensure documentation is accurate and up to date Promote high standards of hygiene, housekeeping and teamwork Manage end-of-shift procedures, including site closure and security checks What We re Looking For Previous line management or supervisory experience within food manufacturing (bakery experience desirable) Strong understanding of Health & Safety and Food Safety standards A proactive, hands-on leadership style Excellent organisational and communication skills Ability to work effectively in a fast-paced production environment Reliable, flexible and solutions-focused approach This role would suit candidates such as: Production Supervisor Shift Manager Team Leader Bakery Supervisor Food Manufacturing Supervisor Interested? Please send your CV for an immediate response. eng 1
Apr 01, 2026
Full time
SHIFT MANAGER BAKERY PRODUCTION Location: Bishops Cleeve, Cheltenham Salary: Up to £35,000 per annum Hours: Full Time, Monday Friday 2:00pm 10:00pm We are currently recruiting for a dynamic and hands-on Shift Manager to join a busy bakery production team in Bishops Cleeve. This is an excellent opportunity for an experienced production or manufacturing supervisor looking to take the next step in a fast-paced, quality-driven environment. You will be responsible for leading a team across preparation, baking, packing and dispatch, ensuring products consistently meet high standards of quality, food safety and performance. This role requires strong leadership, organisation and the ability to drive results while maintaining a positive team culture. About the Company A fast-growing bakery business supplying premium artisan sweet bakery products to the food service and retail sector. The business forms part of a growing portfolio of companies within the food industry, offering stability, development and long-term opportunity. Key Responsibilities Oversee the smooth day-to-day running of a designated production shift, including dispatch Lead, motivate and support the production team to achieve targets and KPIs Plan labour and resources to meet production schedules and customer demand Ensure all products are prepared, baked and packed to the highest quality standards Maintain full compliance with Health & Safety, Food Safety and BRC standards Monitor shift performance and resolve operational issues promptly Complete production records and ensure documentation is accurate and up to date Promote high standards of hygiene, housekeeping and teamwork Manage end-of-shift procedures, including site closure and security checks What We re Looking For Previous line management or supervisory experience within food manufacturing (bakery experience desirable) Strong understanding of Health & Safety and Food Safety standards A proactive, hands-on leadership style Excellent organisational and communication skills Ability to work effectively in a fast-paced production environment Reliable, flexible and solutions-focused approach This role would suit candidates such as: Production Supervisor Shift Manager Team Leader Bakery Supervisor Food Manufacturing Supervisor Interested? Please send your CV for an immediate response. eng 1
Ernest Gordon Recruitment Limited
Barnsley, Yorkshire
MHE & Forklift Maintenance Team Leader £47,000 rising to £50,000 + Pension (4% rising to 4.5%) + Private Medical + 33 Days Holiday + Benefits Barnsley Are you an experienced MHE or Forklift Engineer with leadership experience, looking to step into a senior, site-based role where you can take ownership of a large-scale fleet operation within a high-performing distribution centre, offering stability, progression and a structured salary increase to £50,000 in year two? You will lead the on-site MHE maintenance function within a busy warehouse environment, responsible for the upkeep, compliance and availability of over 300 pieces of material handling equipment. Managing a team of engineers and trainers, alongside specialist contractors, you will oversee planning, statutory compliance, performance and continuous improvement, ensuring the smooth operation of a fast-paced logistics site. This organisation is a well-established, nationally recognised retailer with a strong reputation for operational excellence and continued investment in its distribution network. This is a fantastic opportunity to join a stable and growing business in a leadership position offering long-term security, autonomy and clear development pathways. This role would suit a Senior MHE Engineer, Forklift Engineer, Workshop Controller or Maintenance Supervisor with strong mechanical knowledge and experience within warehouse, logistics, fleet or plant environments. DUTIES Lead the on-site MHE & Forklift maintenance function Manage engineers, deputies, apprentices and training staff Oversee contractor performance and statutory compliance Ensure availability, safety and reliability of 300+ pieces of MHE Manage rotas and maintenance planning 45 Hours per week PERSON Strong mechanical maintenance background Proven MHE / Forklift experience Experience leading or supervising engineering teams Strong compliance and safety knowledge Reference number: 23846 Maintenance, Team Leader, Supervisor, Forklift Engineer, MHE Engineer, Fleet Maintenance, Workshop Controller, Mechanical, Compliance, Warehouse, Distribution, Logistics, Barnsley, Sheffield, Doncaster, Huddersfield, Pontefract. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 01, 2026
Full time
MHE & Forklift Maintenance Team Leader £47,000 rising to £50,000 + Pension (4% rising to 4.5%) + Private Medical + 33 Days Holiday + Benefits Barnsley Are you an experienced MHE or Forklift Engineer with leadership experience, looking to step into a senior, site-based role where you can take ownership of a large-scale fleet operation within a high-performing distribution centre, offering stability, progression and a structured salary increase to £50,000 in year two? You will lead the on-site MHE maintenance function within a busy warehouse environment, responsible for the upkeep, compliance and availability of over 300 pieces of material handling equipment. Managing a team of engineers and trainers, alongside specialist contractors, you will oversee planning, statutory compliance, performance and continuous improvement, ensuring the smooth operation of a fast-paced logistics site. This organisation is a well-established, nationally recognised retailer with a strong reputation for operational excellence and continued investment in its distribution network. This is a fantastic opportunity to join a stable and growing business in a leadership position offering long-term security, autonomy and clear development pathways. This role would suit a Senior MHE Engineer, Forklift Engineer, Workshop Controller or Maintenance Supervisor with strong mechanical knowledge and experience within warehouse, logistics, fleet or plant environments. DUTIES Lead the on-site MHE & Forklift maintenance function Manage engineers, deputies, apprentices and training staff Oversee contractor performance and statutory compliance Ensure availability, safety and reliability of 300+ pieces of MHE Manage rotas and maintenance planning 45 Hours per week PERSON Strong mechanical maintenance background Proven MHE / Forklift experience Experience leading or supervising engineering teams Strong compliance and safety knowledge Reference number: 23846 Maintenance, Team Leader, Supervisor, Forklift Engineer, MHE Engineer, Fleet Maintenance, Workshop Controller, Mechanical, Compliance, Warehouse, Distribution, Logistics, Barnsley, Sheffield, Doncaster, Huddersfield, Pontefract. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Job Title : Security Officer Location: London Salary: We offer a competitive pay range of 13.00 - 15.00 per hour - depending on your experience & client location Job Type: We offer a range of permanent Full-Time and Part-Time positions. This role involves shift work, including weekends and Bank Holidays. Flexibility is essential for both scheduled monthly rotas and occasional emergency cover. The Company: Rossi Security has been providing top quality Luxury Retail Security to high end clients in Central London areas such as Mayfair, Knightsbridge, Bond Street and Sloane Street as an SIA Approved Contractor with ISO 9001 Certification, since 2009. We offer a full training programme in order to thrive within the company. Also, a key point is there is genuine room for progression for exceptional talents - we are known for promoting internally and rewarding our employees with a host of other benefits. Main Benefits: Flexible shifts - up to 12 hours/day and 60 hours/week based on your availability Permanent Full-Time and Part-Time positions available Early Access to Earnings - withdraw a portion of salary before payday Exclusive Retail Discounts - save at top high street and online brands Career Progression - grow with structured internal development pathways Referral Bonus - receive a bonus for recommending new team members Employee Recognition - regular internal awards and appreciation Monthly Rotas - schedules issued in advance for work-life balance Generous Holiday Entitlement Financial Wellbeing Support - access to confidential advice and resources Free Basic Training Uniform Support NEST Pension Scheme - 8% combined employer/employee contribution Statutory Sick Pay - support when you are unwell The Role: We are on the hunt for top talent. We require professional, flexible and attentive SIA licenced Door Supervisors and Security Officers to safeguard our Luxury Retail clients in Central London. You will carry out regular checks of sites to identify, report and deal with any situations which could compromise security. You will be responsible for ensuring all areas are safe and secure, whilst providing a consistently high level of customer service, keeping in touch with our company values. Essential Candidate Requirements: Frontline SIA licensed First class customer service and communication skills The right to work in the UK either by a valid visa or right to work documentation The successful applicant must have 5 years' checkable employment history in accordance with the British Standard 7858 You must take pride in being articulate and well-presented at all times You must be able to handle difficult, pressurised, and/or emergency situations Working flexibility Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Mar 31, 2026
Full time
Job Title : Security Officer Location: London Salary: We offer a competitive pay range of 13.00 - 15.00 per hour - depending on your experience & client location Job Type: We offer a range of permanent Full-Time and Part-Time positions. This role involves shift work, including weekends and Bank Holidays. Flexibility is essential for both scheduled monthly rotas and occasional emergency cover. The Company: Rossi Security has been providing top quality Luxury Retail Security to high end clients in Central London areas such as Mayfair, Knightsbridge, Bond Street and Sloane Street as an SIA Approved Contractor with ISO 9001 Certification, since 2009. We offer a full training programme in order to thrive within the company. Also, a key point is there is genuine room for progression for exceptional talents - we are known for promoting internally and rewarding our employees with a host of other benefits. Main Benefits: Flexible shifts - up to 12 hours/day and 60 hours/week based on your availability Permanent Full-Time and Part-Time positions available Early Access to Earnings - withdraw a portion of salary before payday Exclusive Retail Discounts - save at top high street and online brands Career Progression - grow with structured internal development pathways Referral Bonus - receive a bonus for recommending new team members Employee Recognition - regular internal awards and appreciation Monthly Rotas - schedules issued in advance for work-life balance Generous Holiday Entitlement Financial Wellbeing Support - access to confidential advice and resources Free Basic Training Uniform Support NEST Pension Scheme - 8% combined employer/employee contribution Statutory Sick Pay - support when you are unwell The Role: We are on the hunt for top talent. We require professional, flexible and attentive SIA licenced Door Supervisors and Security Officers to safeguard our Luxury Retail clients in Central London. You will carry out regular checks of sites to identify, report and deal with any situations which could compromise security. You will be responsible for ensuring all areas are safe and secure, whilst providing a consistently high level of customer service, keeping in touch with our company values. Essential Candidate Requirements: Frontline SIA licensed First class customer service and communication skills The right to work in the UK either by a valid visa or right to work documentation The successful applicant must have 5 years' checkable employment history in accordance with the British Standard 7858 You must take pride in being articulate and well-presented at all times You must be able to handle difficult, pressurised, and/or emergency situations Working flexibility Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Security Officer Luxury Flagship Retail (Bond Street) Are you an experienced, tier 1 security officer wanting to work for a leading security company for one of Londons most luxury sites? Yes! Read on Pay Rate: £14.80 per hour Join Assist Security Group recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business Assist Security Group is recruiting professional Security Officers to support a globally recognised luxury brand at its new flagship store opening on Bond Street. This is a premium retail environment where presentation, professionalism and customer engagement are essential. We are looking for individuals who understand that security in high-end retail goes beyond visibility it is about supporting the brand, protecting reputation and delivering confidence. Role Summary The position requires officers to demonstrate exceptional customer service and presentation standards at all times. The purpose of the role is to ensure the safety and security of people, property and assets. Being positive, delivering excellent customer service and communicating effectively are crucial when interacting with customers, the public and emergency services. The need to be visible, professionally presented and responsive supports the overall success of the security function. Customers rely on security professionals to identify risks that threaten their business and reputation and to take appropriate action. There is a requirement to engage with continuous training, as policy, procedures and technology continue to evolve within the security environment. Responsibilities Wear the correct uniform, PPE and SIA badge, maintaining a clean and professional appearance at all times. Demonstrate excellent customer service and engage positively with every individual. Carry out all duties in accordance with Assignment Instructions and Risk Assessments. Follow relevant customer policies and procedures. Utilise access control systems and maintain the integrity of building perimeter security. Monitor and detect risk using CCTV, systems and alarm technology. Deter crime and anti-social behaviour through awareness, vigilance and intelligence gathering. Conduct relevant testing of security and safety systems. Perform internal and external patrols as required. Report incidents accurately and in a timely manner, following the correct escalation procedures. Collaborate with Emergency Services where required, including the detection and protection of evidence. Support the client s brand culture and comply with reasonable operational requests. Person Specification Valid SIA Door Supervisor Licence (essential). Previous experience within luxury or high-value retail security is advantageous. Conscientious, alert and demonstrates strong attention to detail. Adaptable, flexible and collaborative in approach. Punctual, reliable and committed, demonstrating respect for colleagues. Maintains the highest standards of integrity and confidentiality. Strong verbal and written communication skills. Responds positively to change and innovation. Maintaines a high level of presentation standards Benefits: Competitive pay rate Onsite training provided Luxury, professional enviroment Perkbox Benefits Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
Mar 31, 2026
Full time
Security Officer Luxury Flagship Retail (Bond Street) Are you an experienced, tier 1 security officer wanting to work for a leading security company for one of Londons most luxury sites? Yes! Read on Pay Rate: £14.80 per hour Join Assist Security Group recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business Assist Security Group is recruiting professional Security Officers to support a globally recognised luxury brand at its new flagship store opening on Bond Street. This is a premium retail environment where presentation, professionalism and customer engagement are essential. We are looking for individuals who understand that security in high-end retail goes beyond visibility it is about supporting the brand, protecting reputation and delivering confidence. Role Summary The position requires officers to demonstrate exceptional customer service and presentation standards at all times. The purpose of the role is to ensure the safety and security of people, property and assets. Being positive, delivering excellent customer service and communicating effectively are crucial when interacting with customers, the public and emergency services. The need to be visible, professionally presented and responsive supports the overall success of the security function. Customers rely on security professionals to identify risks that threaten their business and reputation and to take appropriate action. There is a requirement to engage with continuous training, as policy, procedures and technology continue to evolve within the security environment. Responsibilities Wear the correct uniform, PPE and SIA badge, maintaining a clean and professional appearance at all times. Demonstrate excellent customer service and engage positively with every individual. Carry out all duties in accordance with Assignment Instructions and Risk Assessments. Follow relevant customer policies and procedures. Utilise access control systems and maintain the integrity of building perimeter security. Monitor and detect risk using CCTV, systems and alarm technology. Deter crime and anti-social behaviour through awareness, vigilance and intelligence gathering. Conduct relevant testing of security and safety systems. Perform internal and external patrols as required. Report incidents accurately and in a timely manner, following the correct escalation procedures. Collaborate with Emergency Services where required, including the detection and protection of evidence. Support the client s brand culture and comply with reasonable operational requests. Person Specification Valid SIA Door Supervisor Licence (essential). Previous experience within luxury or high-value retail security is advantageous. Conscientious, alert and demonstrates strong attention to detail. Adaptable, flexible and collaborative in approach. Punctual, reliable and committed, demonstrating respect for colleagues. Maintains the highest standards of integrity and confidentiality. Strong verbal and written communication skills. Responds positively to change and innovation. Maintaines a high level of presentation standards Benefits: Competitive pay rate Onsite training provided Luxury, professional enviroment Perkbox Benefits Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Mar 26, 2026
Full time
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Oct 08, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Do you lead by example? Do you take pride in the work you do and the standard to which you achieve your goals? The Security Supervisor role is to take responsibility for setting the standard and lead your team to deliver exceptional customer service. You will have the direct line of responsibility for the team. Key Responsibilities: Maintain standards of performance, discipline and welfare for the team in accordance with company polices. Ability to focus on best practice, the Team Leader will use their creative approach and personality to influence at all levels, leading the team to meet demanding targets and deadlines. Supporting the Security Manager in the continuous review and implementation of security management best practice into the team. Knowledge, understanding and experience of the principles, processes and outcomes of working with Quality Assurance systems. To manage excellent relationships with our clients, our suppliers and other partners. To be computer literate. To have excellent leadership and motivational skills. Be able to work unsupervised and take responsibility. Have the ability to remain calm under pressure. To support the Security Manager in recruitment, development and training of staff. To provide security solutions to meet and exceed needs and contribute to the safety of our customers, retailers, staff and property. Help manage the security budgets and rotas and maximise the utilisation of internal manpower resources whilst minimise dependency on use of agency staff. Key Skills, Knowledge and Experience: SIA license guarding or door supervision. Dual license with CCTV is essential. A proven track record of providing excellence through a delivery team and being able to motivate, drive and set standards. Demonstrate excellence in oral and written communication. To ensure compliance with all statutory and relevant company and security policies. Good basic understanding of budgets and a competent commercial focus. Capable of managing change quickly and efficiently whilst maintaining effective service provision. A high energy Team Leader capable of influencing at a senior level but primarily having the ability to communicate effective instruction to delivery teams. Ability to work well with others and continue to deliver results under pressure. Excellent interpersonal skills and an ability to establish credibility quickly. Outstanding motivational and people management skills. True leadership skills necessary to achieve ambitious targets. A flexible approach and a sense of teamwork. Previous experience working for a company in the retail / hospitality sector in a Security /Customer Service management role Substantial experience in the supervision of people, including selection and training. Experience within teams where motivation and development have been key drivers. Hours: Ave 40 hours per week on rotation shifts 4 on 4 off. 9am-9pm and 9pm-9am. Apply now!
Oct 08, 2025
Full time
Do you lead by example? Do you take pride in the work you do and the standard to which you achieve your goals? The Security Supervisor role is to take responsibility for setting the standard and lead your team to deliver exceptional customer service. You will have the direct line of responsibility for the team. Key Responsibilities: Maintain standards of performance, discipline and welfare for the team in accordance with company polices. Ability to focus on best practice, the Team Leader will use their creative approach and personality to influence at all levels, leading the team to meet demanding targets and deadlines. Supporting the Security Manager in the continuous review and implementation of security management best practice into the team. Knowledge, understanding and experience of the principles, processes and outcomes of working with Quality Assurance systems. To manage excellent relationships with our clients, our suppliers and other partners. To be computer literate. To have excellent leadership and motivational skills. Be able to work unsupervised and take responsibility. Have the ability to remain calm under pressure. To support the Security Manager in recruitment, development and training of staff. To provide security solutions to meet and exceed needs and contribute to the safety of our customers, retailers, staff and property. Help manage the security budgets and rotas and maximise the utilisation of internal manpower resources whilst minimise dependency on use of agency staff. Key Skills, Knowledge and Experience: SIA license guarding or door supervision. Dual license with CCTV is essential. A proven track record of providing excellence through a delivery team and being able to motivate, drive and set standards. Demonstrate excellence in oral and written communication. To ensure compliance with all statutory and relevant company and security policies. Good basic understanding of budgets and a competent commercial focus. Capable of managing change quickly and efficiently whilst maintaining effective service provision. A high energy Team Leader capable of influencing at a senior level but primarily having the ability to communicate effective instruction to delivery teams. Ability to work well with others and continue to deliver results under pressure. Excellent interpersonal skills and an ability to establish credibility quickly. Outstanding motivational and people management skills. True leadership skills necessary to achieve ambitious targets. A flexible approach and a sense of teamwork. Previous experience working for a company in the retail / hospitality sector in a Security /Customer Service management role Substantial experience in the supervision of people, including selection and training. Experience within teams where motivation and development have been key drivers. Hours: Ave 40 hours per week on rotation shifts 4 on 4 off. 9am-9pm and 9pm-9am. Apply now!
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Oct 05, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Oct 05, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Oct 05, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Oct 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Oct 03, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Oct 02, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
Oct 02, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business
Oct 01, 2025
Full time
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business
