Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and click apply for full job details
Apr 01, 2026
Full time
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and click apply for full job details
Revenues Officer Location: Fully Remote (Midlands) Rate: £21.07 per hour Contract Type: Initial 3-Month Contract Start: ASAP Hours: 37 hours per week (Monday-Friday) You will be joining a dynamic local authority environment, supporting Shropshire Council's Revenues and Benefits Service. This is a critical role focused on supporting the efficient and effective collection of council tax, where your contribution will be essential in meeting performance targets and ensuring a high level of customer service. You will take ownership of maintaining council tax accounts, assisting with arrears collection, and engaging with service users, making a direct impact on the council's financial outcomes. What you will do as Revenues Officer: Accurately maintain and update council tax account records Assist with the effective collection of outstanding council tax Handle customer enquiries by telephone and letter, providing excellent service at all times Liaise with external agencies and relevant officers on council tax matters Ensure compliance with all Local Taxation legislation and regulations Support the team in meeting key performance targets What you will need: Proven experience in a customer service or administrative role (experience in local taxation is a bonus) Knowledge of Local Taxation legislation and regulations is advantageous Strong communication and negotiation skills Ability to work effectively within a team and contribute to service goals A proactive, solutions-focused approach to your work What's on offer: Fully remote working (Midlands-based) Fast-paced, customer-focused role with real community impact Flexible 37-hour working week Opportunity to make a difference in the local government sector If you are an experienced administrative professional with a passion for customer service, apply now or contact Jack phone number removed for more details. Interviews are starting soon.
Apr 01, 2026
Contractor
Revenues Officer Location: Fully Remote (Midlands) Rate: £21.07 per hour Contract Type: Initial 3-Month Contract Start: ASAP Hours: 37 hours per week (Monday-Friday) You will be joining a dynamic local authority environment, supporting Shropshire Council's Revenues and Benefits Service. This is a critical role focused on supporting the efficient and effective collection of council tax, where your contribution will be essential in meeting performance targets and ensuring a high level of customer service. You will take ownership of maintaining council tax accounts, assisting with arrears collection, and engaging with service users, making a direct impact on the council's financial outcomes. What you will do as Revenues Officer: Accurately maintain and update council tax account records Assist with the effective collection of outstanding council tax Handle customer enquiries by telephone and letter, providing excellent service at all times Liaise with external agencies and relevant officers on council tax matters Ensure compliance with all Local Taxation legislation and regulations Support the team in meeting key performance targets What you will need: Proven experience in a customer service or administrative role (experience in local taxation is a bonus) Knowledge of Local Taxation legislation and regulations is advantageous Strong communication and negotiation skills Ability to work effectively within a team and contribute to service goals A proactive, solutions-focused approach to your work What's on offer: Fully remote working (Midlands-based) Fast-paced, customer-focused role with real community impact Flexible 37-hour working week Opportunity to make a difference in the local government sector If you are an experienced administrative professional with a passion for customer service, apply now or contact Jack phone number removed for more details. Interviews are starting soon.
I'm delighted to be partnering with in their search for a Chief Financial Officer, to be based in their head office in Hessle. With revenues approaching £500 million and ambitious plans to double in size while tripling profitability over the next five years, offers an exceptional opportunity for you to make a significant impact at both strategic and operational click apply for full job details
Apr 01, 2026
Full time
I'm delighted to be partnering with in their search for a Chief Financial Officer, to be based in their head office in Hessle. With revenues approaching £500 million and ambitious plans to double in size while tripling profitability over the next five years, offers an exceptional opportunity for you to make a significant impact at both strategic and operational click apply for full job details
We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems . The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities Administer Council Tax accounts, including new accounts, amendments and closures Process discounts, exemptions, reductions and changes of circumstances Issue bills, reminders and notices in line with legislation and council procedures Undertake recovery action, including reminders, summonses and enforcement referrals Respond to customer enquiries by telephone, email and correspondence Liaise with internal services and external partners as required Accurately maintain records using Northgate (NEC) Revenues systems Ensure compliance with Council Tax legislation, policies and audit requirements Support collection performance and service targets About You You will have: Experience working in a local authority Council Tax service Working knowledge of Council Tax legislation and recovery processes Experience using Northgate (NEC) systems (essential) Strong attention to detail and ability to manage a varied caseload Good customer service and communication skills Ability to work independently and as part of a team
Mar 31, 2026
Contractor
We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems . The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities Administer Council Tax accounts, including new accounts, amendments and closures Process discounts, exemptions, reductions and changes of circumstances Issue bills, reminders and notices in line with legislation and council procedures Undertake recovery action, including reminders, summonses and enforcement referrals Respond to customer enquiries by telephone, email and correspondence Liaise with internal services and external partners as required Accurately maintain records using Northgate (NEC) Revenues systems Ensure compliance with Council Tax legislation, policies and audit requirements Support collection performance and service targets About You You will have: Experience working in a local authority Council Tax service Working knowledge of Council Tax legislation and recovery processes Experience using Northgate (NEC) systems (essential) Strong attention to detail and ability to manage a varied caseload Good customer service and communication skills Ability to work independently and as part of a team
We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems . The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities Administer and maintain Business Rates accounts, including billing, amendments and reliefs Process and apply Business Rates reliefs and exemptions in line with legislation Undertake recovery action in accordance with council policies and statutory requirements Respond to enquiries from ratepayers, agents and internal stakeholders Liaise with the Valuation Office Agency regarding rating list changes Accurately update and maintain records using Academy Systems Support collection performance and income targets Ensure compliance with relevant legislation, procedures and audit requirements About You You will have: Recent experience working in a local authority Business Rates service Good working knowledge of Business Rates legislation and recovery processes Experience using Academy Systems (essential) Strong attention to detail and ability to manage a varied caseload Good communication and customer service skills Ability to work independently and as part of a team
Mar 31, 2026
Contractor
We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems . The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities Administer and maintain Business Rates accounts, including billing, amendments and reliefs Process and apply Business Rates reliefs and exemptions in line with legislation Undertake recovery action in accordance with council policies and statutory requirements Respond to enquiries from ratepayers, agents and internal stakeholders Liaise with the Valuation Office Agency regarding rating list changes Accurately update and maintain records using Academy Systems Support collection performance and income targets Ensure compliance with relevant legislation, procedures and audit requirements About You You will have: Recent experience working in a local authority Business Rates service Good working knowledge of Business Rates legislation and recovery processes Experience using Academy Systems (essential) Strong attention to detail and ability to manage a varied caseload Good communication and customer service skills Ability to work independently and as part of a team
We're recruiting an experienced Head of Revenues and Benefits to lead a high-performing local authority service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits and income collection. This is a senior leadership role with a strong focus on the Collection Fund, system re-procurement and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role - Lead and manage the Council's Revenues and Benefits service, overseeing c135 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits and income collection services. - Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax (c£200m) and Business Rates (c£65m). - Oversee the administration and delivery of Housing Benefits (c£100m) and Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. - Lead on sundry debt recovery (c£20m), developing and implementing debt strategies to maximise collection and manage recovery processes. - Oversee the administration of discretionary schemes including hardship payments, crisis grants and other financial support mechanisms. - Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. - Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. - Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. - Oversee customer access channels including online, contact centre, face-to-face and correspondence, ensuring a high-quality resident experience. - Manage enforcement activity including recovery processes, court action and bailiff engagement where required. - Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. - Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. - Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. - Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. - Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements - Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. - Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. - Proven experience leading large, multi-disciplinary teams and delivering high-performing services. - Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. - Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. - Demonstrable experience improving collection rates, service performance and customer outcomes. - Strong financial acumen with experience managing large budgets, forecasting and audit processes. - Experience managing complex stakeholder relationships, including senior leadership, members and external partners. - Excellent leadership, communication and strategic thinking skills. - Ability to drive service transformation, innovation and continuous improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Revenues and Benefits professionals, Heads of Service and Income specialists looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 31, 2026
Contractor
We're recruiting an experienced Head of Revenues and Benefits to lead a high-performing local authority service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits and income collection. This is a senior leadership role with a strong focus on the Collection Fund, system re-procurement and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role - Lead and manage the Council's Revenues and Benefits service, overseeing c135 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits and income collection services. - Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax (c£200m) and Business Rates (c£65m). - Oversee the administration and delivery of Housing Benefits (c£100m) and Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. - Lead on sundry debt recovery (c£20m), developing and implementing debt strategies to maximise collection and manage recovery processes. - Oversee the administration of discretionary schemes including hardship payments, crisis grants and other financial support mechanisms. - Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. - Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. - Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. - Oversee customer access channels including online, contact centre, face-to-face and correspondence, ensuring a high-quality resident experience. - Manage enforcement activity including recovery processes, court action and bailiff engagement where required. - Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. - Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. - Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. - Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. - Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements - Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. - Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. - Proven experience leading large, multi-disciplinary teams and delivering high-performing services. - Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. - Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. - Demonstrable experience improving collection rates, service performance and customer outcomes. - Strong financial acumen with experience managing large budgets, forecasting and audit processes. - Experience managing complex stakeholder relationships, including senior leadership, members and external partners. - Excellent leadership, communication and strategic thinking skills. - Ability to drive service transformation, innovation and continuous improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Revenues and Benefits professionals, Heads of Service and Income specialists looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're working with a Local Authority in Warwickshire to recruit an experienced Benefits Officer. This position focuses on supporting residents to manage their rent and council tax through accurate assessment and administration of Housing Benefit and Council Tax Reduction claims. You'll provide tailored advice to customers, helping them understand their entitlements and access additional financial support, including Discretionary schemes and wider financial inclusion services. Key responsibilities include processing new claims and changes in circumstances, resolving queries, and carrying out in-claim reviews to ensure accurate and timely payments. You'll also review decisions when new information is received and liaise with the Single Fraud Investigation Service where required. We're looking for candidates with proven experience in Housing Benefit processing and strong working knowledge of Civica Open Revenues. Excellent attention to detail, communication skills, and the ability to work independently are essential. This is a great opportunity to join a supportive team in a remote role. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 31, 2026
Contractor
We're working with a Local Authority in Warwickshire to recruit an experienced Benefits Officer. This position focuses on supporting residents to manage their rent and council tax through accurate assessment and administration of Housing Benefit and Council Tax Reduction claims. You'll provide tailored advice to customers, helping them understand their entitlements and access additional financial support, including Discretionary schemes and wider financial inclusion services. Key responsibilities include processing new claims and changes in circumstances, resolving queries, and carrying out in-claim reviews to ensure accurate and timely payments. You'll also review decisions when new information is received and liaise with the Single Fraud Investigation Service where required. We're looking for candidates with proven experience in Housing Benefit processing and strong working knowledge of Civica Open Revenues. Excellent attention to detail, communication skills, and the ability to work independently are essential. This is a great opportunity to join a supportive team in a remote role. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Full-time 36 hours per week MondayFriday Office-based (review possible part home working after initial month) Revenues & Benefits Systems Officer We are seeking a Benefits professional with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role click apply for full job details
Mar 30, 2026
Contractor
Full-time 36 hours per week MondayFriday Office-based (review possible part home working after initial month) Revenues & Benefits Systems Officer We are seeking a Benefits professional with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role click apply for full job details
Revenues & Benefits Systems Officer needed in Esher, £21.35ph - Reference: OR24623 Full-time 36 hours per week MondayFriday Office-based (review possible part home working after initial month) We are seeking a Benefits professional, Ideally with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role click apply for full job details
Mar 30, 2026
Seasonal
Revenues & Benefits Systems Officer needed in Esher, £21.35ph - Reference: OR24623 Full-time 36 hours per week MondayFriday Office-based (review possible part home working after initial month) We are seeking a Benefits professional, Ideally with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role click apply for full job details
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 08, 2025
Seasonal
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
We are seeking an exceptional Chief Executive Officer to lead a successful and growing UK manufacturing business through its next phase of expansion. The Role The CEO will provide strategic leadership while remaining hands-on with the operational details, ensuring continued excellence in manufacturing and innovation. With revenues on a strong upward trajectory, this role requires a leader capable of driving both performance and culture while expanding the company s international footprint. Key Requirements Proven track record of leading a business through a significant growth journey, ideally within manufacturing. Deep understanding of production, supply chain, and operational scaling. Exposure to international markets (ideally including the US). Strong cultural leadership skills able to inspire, engage, and develop teams, fostering a high-performance environment. Commercially astute with experience of strategic planning and execution. Highly collaborative, approachable, and resilient, with the ability to build strong relationships with stakeholders. The Candidate We are looking for an experienced and inspirational leader with both vision and pragmatism. You will combine commercial acumen with operational depth, be comfortable in the detail while setting a clear long-term direction, and bring the passion and resilience required to build on an already successful foundation.
Oct 08, 2025
Full time
We are seeking an exceptional Chief Executive Officer to lead a successful and growing UK manufacturing business through its next phase of expansion. The Role The CEO will provide strategic leadership while remaining hands-on with the operational details, ensuring continued excellence in manufacturing and innovation. With revenues on a strong upward trajectory, this role requires a leader capable of driving both performance and culture while expanding the company s international footprint. Key Requirements Proven track record of leading a business through a significant growth journey, ideally within manufacturing. Deep understanding of production, supply chain, and operational scaling. Exposure to international markets (ideally including the US). Strong cultural leadership skills able to inspire, engage, and develop teams, fostering a high-performance environment. Commercially astute with experience of strategic planning and execution. Highly collaborative, approachable, and resilient, with the ability to build strong relationships with stakeholders. The Candidate We are looking for an experienced and inspirational leader with both vision and pragmatism. You will combine commercial acumen with operational depth, be comfortable in the detail while setting a clear long-term direction, and bring the passion and resilience required to build on an already successful foundation.
Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
Oct 06, 2025
Full time
Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Oct 02, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Oct 01, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Our public sector client are looking for a Revenues Officer to join them on a temporary basis. This role will be fully remote role. You will work as part of the Revenues Billing Team, dealing with primary responsibility for the billing and collection of council tax. Update accounts and award discounts and exemptions in accordance with current legislation and Council policies. To accurately establish council tax liability including entitlement to discounts, reliefs and exemptions. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. A minimum of 2-years Academy experience is essential and previous experience of using One EDMS would is desirable. Must be able to work independently to meet targets and deadlines.
Oct 01, 2025
Seasonal
Our public sector client are looking for a Revenues Officer to join them on a temporary basis. This role will be fully remote role. You will work as part of the Revenues Billing Team, dealing with primary responsibility for the billing and collection of council tax. Update accounts and award discounts and exemptions in accordance with current legislation and Council policies. To accurately establish council tax liability including entitlement to discounts, reliefs and exemptions. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. A minimum of 2-years Academy experience is essential and previous experience of using One EDMS would is desirable. Must be able to work independently to meet targets and deadlines.
