Company This is your chance to join an excellent business, where changing people s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. Role Function The Customer Experience & Sales Operations Manager will take ownership of the end-to-end customer experience, from initial enquiry through to order fulfilment and aftercare ensuring that every interaction reflects the commitment to exceptional service. The Customer Experience & Sales Operations Manager role sits at the heart of the commercial operations ensuring that every customer touchpoint is efficient and seamless, and their insights drive improvements across operations, service delivery and training. Customer Experience & Sales Operations Manager Hours and Benefits 37.5 hours per week, Monday Friday (office-based role) 23 days holiday plus bank holidays Life insurance cover Employee Assistance Programme Profit related pay Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield Customer Experience & Sales Operations Manager Responsibilities (but not limited to) Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving high performance and accountability. Own, track, and report on key KPIs (Sales Conversions, Customer Satisfaction, SLAs and CRIs), using data to drive decisions and improvements. Ensure fast, accurate handling of enquiries, bookings, orders, and installations. Drive continuous improvement of sales processes, workflows, and customer communications, ensuring clear ownership across all touchpoints. Proactively identify risks, bottlenecks, and opportunities across the customer journey and implement solutions. Collaborate with department heads to ensure timely completion of deliverables and seamless handovers. Oversee CRM systems and data accuracy, troubleshooting daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity. Manage returns and warranties, ensuring timely resolution and root cause analysis as well as acting as the first point of contact for escalated customer complaints. Standardise processes, documentation, and best practices across customer-handling teams. Coach, develop, and performance-manage teams, including regular 1-2-1s and objective setting. Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google. The Customer Experience & Sales Operations Manager will monitor and manage online feedback to support continuous improvement. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our OFFICE, SUPPORT & ADMINISTRATION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Office Support & Administration Recruitment Support since 1994
Apr 03, 2026
Full time
Company This is your chance to join an excellent business, where changing people s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. Role Function The Customer Experience & Sales Operations Manager will take ownership of the end-to-end customer experience, from initial enquiry through to order fulfilment and aftercare ensuring that every interaction reflects the commitment to exceptional service. The Customer Experience & Sales Operations Manager role sits at the heart of the commercial operations ensuring that every customer touchpoint is efficient and seamless, and their insights drive improvements across operations, service delivery and training. Customer Experience & Sales Operations Manager Hours and Benefits 37.5 hours per week, Monday Friday (office-based role) 23 days holiday plus bank holidays Life insurance cover Employee Assistance Programme Profit related pay Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield Customer Experience & Sales Operations Manager Responsibilities (but not limited to) Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving high performance and accountability. Own, track, and report on key KPIs (Sales Conversions, Customer Satisfaction, SLAs and CRIs), using data to drive decisions and improvements. Ensure fast, accurate handling of enquiries, bookings, orders, and installations. Drive continuous improvement of sales processes, workflows, and customer communications, ensuring clear ownership across all touchpoints. Proactively identify risks, bottlenecks, and opportunities across the customer journey and implement solutions. Collaborate with department heads to ensure timely completion of deliverables and seamless handovers. Oversee CRM systems and data accuracy, troubleshooting daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity. Manage returns and warranties, ensuring timely resolution and root cause analysis as well as acting as the first point of contact for escalated customer complaints. Standardise processes, documentation, and best practices across customer-handling teams. Coach, develop, and performance-manage teams, including regular 1-2-1s and objective setting. Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google. The Customer Experience & Sales Operations Manager will monitor and manage online feedback to support continuous improvement. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our OFFICE, SUPPORT & ADMINISTRATION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Office Support & Administration Recruitment Support since 1994
Location: Altham, LancashireEmployment Type: Full-Time, Permanent Role Overview The Fleet & Compliance Manager is responsible for ensuring that all fleet operations meet the highest standards of safety, legality, and operational efficiency. This role oversees the full compliance lifecycle for vehicles, drivers, systems, and documentation while supporting operational leaders in maintaining a safe, efficient, and well-regulated logistics operation. The position requires strong attention to detail, excellent organisation, and the ability to implement robust compliance frameworks across a busy logistics environment. The post holder will lead on transport legislation, fleet standards, safety protocols, incident reporting, and accreditation requirements, ensuring the business operates safely, responsibly, and in line with all regulatory obligations. Key ResponsibilitiesFleet Compliance Management Maintain full compliance across all fleet activities, including vehicle standards, roadworthiness, inspection schedules, defect reporting, MOT planning, and driver documentation. Oversee fleet audits, evidence submissions, and internal compliance reporting. Ensure operational adherence to all legal transport requirements, including digital tachographs, working time rules, driver hours and vehicle monitoring systems. Manage incident reporting, accident investigation processes, corrective actions, and structured follow-up. Driver Standards & Operational Governance Lead and maintain driver compliance frameworks including training, induction, driver assessments, licence checks, and monitoring of driver performance. Develop and deliver ongoing compliance briefings, toolbox talks, and refresher programmes. Oversee vehicle safety equipment, operational procedures, and compliance with company driving policies. Support operational teams in embedding consistent standards across the entire transport function. Quality Management & Internal Auditing Manage quality management documentation, audit trails, corrective actions, and continuous improvement activities. Maintain up-to-date compliance records, policy documents, and procedural guides. Lead internal audits, support external audits, and ensure timely closure of non-conformances. Produce clear, structured compliance reports for senior management. Safety, Risk & Regulatory Oversight Oversee health & safety obligations related to fleet operations, transport activities, and operational risk controls. Support and maintain risk assessments, safe systems of work, and operational safety checks. Ensure compliance with hazardous goods regulations where applicable, including documentation and incident reporting. Liaise with relevant authorities, internal teams, and operational managers to maintain a strong safety culture. Systems, Equipment & Infrastructure Compliance Manage fleet-related systems such as telematics, transport management software, CCTV, and compliance data platforms. Oversee maintenance of compliance-related equipment such as vehicle safety devices, monitoring systems, and fixed operational infrastructure. Ensure timely inspection, servicing, and statutory testing of relevant equipment (e.g., PAT testing, fixed fittings, safety installations). Claims, Insurance & Incident Reporting Lead the end-to-end process for fleet-related insurance claims, including incident capture, documentation preparation, and liaison with internal teams. Conduct incident investigations, identify root causes, and implement preventative measures across the fleet and driver population. Maintain accurate, secure, and audit-ready incident and claims records. Documentation & Customer Compliance Maintain complete and accurate operational records including fleet documents, audits, evidence folders, safety logs, and performance reports. Complete customer compliance questionnaires and ensure alignment with client standards. Provide data and reports for bidding activity, onboarding, or customer assurance processes when required. Key RequirementsExperience Experience in fleet compliance, transport operations, or logistics leadership. Strong understanding of UK vehicle legislation, transport operations, and compliance frameworks. Experience managing driver compliance, vehicle standards, audit processes, and safety protocols. Previous exposure to incident investigation, accident reporting, and claims management. Skills & Competencies Highly organised with exceptional attention to detail. Strong communication skills across all levels of the business. Confident working with data, systems, and compliance documentation. Able to manage multiple priorities while maintaining accuracy and control. Proactive approach to risk management and continuous improvement. Qualifications (Desirable) Transport Manager CPC Health & safety training or certification Relevant compliance or audit qualifications Knowledge of hazardous goods or safety standards Purpose & Impact of the RoleThis role protects the organisation's operating licence, safeguards staff and the public, ensures safe and legally compliant fleet operations, and supports the wider logistics function in delivering reliable and responsible service. The Fleet & Compliance Manager is a central figure in maintaining safety, trust, and operational excellence across the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 02, 2026
Full time
Location: Altham, LancashireEmployment Type: Full-Time, Permanent Role Overview The Fleet & Compliance Manager is responsible for ensuring that all fleet operations meet the highest standards of safety, legality, and operational efficiency. This role oversees the full compliance lifecycle for vehicles, drivers, systems, and documentation while supporting operational leaders in maintaining a safe, efficient, and well-regulated logistics operation. The position requires strong attention to detail, excellent organisation, and the ability to implement robust compliance frameworks across a busy logistics environment. The post holder will lead on transport legislation, fleet standards, safety protocols, incident reporting, and accreditation requirements, ensuring the business operates safely, responsibly, and in line with all regulatory obligations. Key ResponsibilitiesFleet Compliance Management Maintain full compliance across all fleet activities, including vehicle standards, roadworthiness, inspection schedules, defect reporting, MOT planning, and driver documentation. Oversee fleet audits, evidence submissions, and internal compliance reporting. Ensure operational adherence to all legal transport requirements, including digital tachographs, working time rules, driver hours and vehicle monitoring systems. Manage incident reporting, accident investigation processes, corrective actions, and structured follow-up. Driver Standards & Operational Governance Lead and maintain driver compliance frameworks including training, induction, driver assessments, licence checks, and monitoring of driver performance. Develop and deliver ongoing compliance briefings, toolbox talks, and refresher programmes. Oversee vehicle safety equipment, operational procedures, and compliance with company driving policies. Support operational teams in embedding consistent standards across the entire transport function. Quality Management & Internal Auditing Manage quality management documentation, audit trails, corrective actions, and continuous improvement activities. Maintain up-to-date compliance records, policy documents, and procedural guides. Lead internal audits, support external audits, and ensure timely closure of non-conformances. Produce clear, structured compliance reports for senior management. Safety, Risk & Regulatory Oversight Oversee health & safety obligations related to fleet operations, transport activities, and operational risk controls. Support and maintain risk assessments, safe systems of work, and operational safety checks. Ensure compliance with hazardous goods regulations where applicable, including documentation and incident reporting. Liaise with relevant authorities, internal teams, and operational managers to maintain a strong safety culture. Systems, Equipment & Infrastructure Compliance Manage fleet-related systems such as telematics, transport management software, CCTV, and compliance data platforms. Oversee maintenance of compliance-related equipment such as vehicle safety devices, monitoring systems, and fixed operational infrastructure. Ensure timely inspection, servicing, and statutory testing of relevant equipment (e.g., PAT testing, fixed fittings, safety installations). Claims, Insurance & Incident Reporting Lead the end-to-end process for fleet-related insurance claims, including incident capture, documentation preparation, and liaison with internal teams. Conduct incident investigations, identify root causes, and implement preventative measures across the fleet and driver population. Maintain accurate, secure, and audit-ready incident and claims records. Documentation & Customer Compliance Maintain complete and accurate operational records including fleet documents, audits, evidence folders, safety logs, and performance reports. Complete customer compliance questionnaires and ensure alignment with client standards. Provide data and reports for bidding activity, onboarding, or customer assurance processes when required. Key RequirementsExperience Experience in fleet compliance, transport operations, or logistics leadership. Strong understanding of UK vehicle legislation, transport operations, and compliance frameworks. Experience managing driver compliance, vehicle standards, audit processes, and safety protocols. Previous exposure to incident investigation, accident reporting, and claims management. Skills & Competencies Highly organised with exceptional attention to detail. Strong communication skills across all levels of the business. Confident working with data, systems, and compliance documentation. Able to manage multiple priorities while maintaining accuracy and control. Proactive approach to risk management and continuous improvement. Qualifications (Desirable) Transport Manager CPC Health & safety training or certification Relevant compliance or audit qualifications Knowledge of hazardous goods or safety standards Purpose & Impact of the RoleThis role protects the organisation's operating licence, safeguards staff and the public, ensures safe and legally compliant fleet operations, and supports the wider logistics function in delivering reliable and responsible service. The Fleet & Compliance Manager is a central figure in maintaining safety, trust, and operational excellence across the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Technical Compliance Manager Location: Maidstone, Kent Salary: 40k - 48k Hours: Monday to Friday 8am - 5pm Our client is a market leader in the sourcing, production, and distribution of fresh produce to some of the UK's biggest retailers. Their success is built on strong values, responsible operations, and a commitment to developing exceptional people. We're now looking for a driven Technical Compliance Manager to join the Group Responsible Sourcing team. This is a key role where you'll take ownership of compliance across diverse product categories, suppliers, and regions-helping to maintain the highest standards in food safety, ethical due diligence, and environmental responsibility. If you thrive in a fast-paced technical environment, enjoy leading teams, and want to make a meaningful impact across supply chains, this role is for you. What You'll Be Doing As a Technical Compliance Manager, you will: Lead & Develop the Compliance Function Manage and mentor the Technical Compliance team Set priorities, ensure high performance, and drive continuous improvement Own Supplier Due Diligence & Approval Oversee supplier due diligence, onboarding, and approval Ensure accurate, timely data across internal systems and customer platforms Undertake supplier risk assessments and monitor compliance throughout supply periods Ensure Robust Testing & Surveillance Oversee chemical surveillance testing for supplier arrivals Direct recall and traceability exercises to validate compliance systems Champion Standards & Best Practice Maintain accurate approved supplier lists Develop and embed compliance procedures and internal guidance Provide clear compliance and sustainability KPI reporting to stakeholders Collaborate Across the Business Work closely with Technical, Procurement, and Commercial teams Support customer audits and lead quarterly HACCP reviews What You'll Bring Experience within fresh produce (ideal but not essential) Strong leadership skills with proven team management experience Degree in Food Science, Environmental Management, Environmental Science, or similar Excellent knowledge of Excel, Power BI, and PowerPoint High attention to detail and strong organisational/project management skills Ability to work autonomously and collaboratively at all levels A proactive, deadline-focused approach and commitment to high standards Why Apply? Be part of a business that champions responsible sourcing Work alongside passionate teams across technical, commercial and procurement Influence compliance and sustainability across the global supply chain Enjoy a role with variety, impact, and leadership opportunity If you're ready to make a difference and help shape the future of responsible sourcing in fresh produce, apply today.
Apr 02, 2026
Full time
Technical Compliance Manager Location: Maidstone, Kent Salary: 40k - 48k Hours: Monday to Friday 8am - 5pm Our client is a market leader in the sourcing, production, and distribution of fresh produce to some of the UK's biggest retailers. Their success is built on strong values, responsible operations, and a commitment to developing exceptional people. We're now looking for a driven Technical Compliance Manager to join the Group Responsible Sourcing team. This is a key role where you'll take ownership of compliance across diverse product categories, suppliers, and regions-helping to maintain the highest standards in food safety, ethical due diligence, and environmental responsibility. If you thrive in a fast-paced technical environment, enjoy leading teams, and want to make a meaningful impact across supply chains, this role is for you. What You'll Be Doing As a Technical Compliance Manager, you will: Lead & Develop the Compliance Function Manage and mentor the Technical Compliance team Set priorities, ensure high performance, and drive continuous improvement Own Supplier Due Diligence & Approval Oversee supplier due diligence, onboarding, and approval Ensure accurate, timely data across internal systems and customer platforms Undertake supplier risk assessments and monitor compliance throughout supply periods Ensure Robust Testing & Surveillance Oversee chemical surveillance testing for supplier arrivals Direct recall and traceability exercises to validate compliance systems Champion Standards & Best Practice Maintain accurate approved supplier lists Develop and embed compliance procedures and internal guidance Provide clear compliance and sustainability KPI reporting to stakeholders Collaborate Across the Business Work closely with Technical, Procurement, and Commercial teams Support customer audits and lead quarterly HACCP reviews What You'll Bring Experience within fresh produce (ideal but not essential) Strong leadership skills with proven team management experience Degree in Food Science, Environmental Management, Environmental Science, or similar Excellent knowledge of Excel, Power BI, and PowerPoint High attention to detail and strong organisational/project management skills Ability to work autonomously and collaboratively at all levels A proactive, deadline-focused approach and commitment to high standards Why Apply? Be part of a business that champions responsible sourcing Work alongside passionate teams across technical, commercial and procurement Influence compliance and sustainability across the global supply chain Enjoy a role with variety, impact, and leadership opportunity If you're ready to make a difference and help shape the future of responsible sourcing in fresh produce, apply today.
The Secondary Operations Manager is responsible for leading and coordinating all secondary manufacturing activities, ensuring that grinding, process operations, and special products are delivered safely, on time, to quality standards, and in line with production priorities. The role combines hands-on leadership with planning, problem-solving, and continuous improvement in a medium manufacturing environment. Key Responsibilities Leadership & People Management Lead, supervise, and motivate the Secondary Operations team, including Grinding and Special Products. Allocate labour and resources to meet daily and weekly production plans. Provide on-the-job training, mentoring, and support to operators. Conduct performance reviews and support skills development and cross-training. Promote a positive, disciplined, and safety-focused working culture. Production & Planning Execute the production plan for secondary operations in line with customer requirements and production schedules. Coordinate closely with the Production Manager and other team leaders to manage priorities and workflow. Monitor output, efficiency, and downtime, taking corrective action where required. Ensure smooth handover between primary manufacturing and secondary operations. Quality & Process Control Ensure all secondary operations meet internal and customer quality standards. Support root cause analysis and corrective actions for non-conformances. Ensure process controls, work instructions, and inspection checks are followed. Work closely with Quality and Engineering on new or special product requirements. Health, Safety & Housekeeping Ensure compliance with all health, safety, and environmental requirements. Carry out risk assessments and ensure safe working practices are followed. Maintain high standards of housekeeping and 5S within the department. Continuous Improvement Identify opportunities to improve efficiency, quality, and cost within secondary operations. Support lean manufacturing initiatives and waste reduction activities. Contribute to process standardisation and best practice sharing. Key Skills & Experience Essential Previous supervisory or team leader experience in a manufacturing environment. Strong understanding of secondary manufacturing processes (grinding, finishing, or similar). Ability to read and interpret engineering drawings and specifications. Good problem-solving and decision-making skills. Strong communication skills, able to lead a small team effectively. Comfortable working in a hands-on leadership role. Desirable Knowledge of special or low-volume product manufacturing. Lean manufacturing or continuous improvement experience. Basic understanding of quality systems (ISO 9001 or similar). Qualifications Engineering or manufacturing-related qualification (desirable). Health & Safety or supervisory training (advantageous but not essential). If you feel this role is for you please reach out to myself at Blue Arrow ! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 02, 2026
Full time
The Secondary Operations Manager is responsible for leading and coordinating all secondary manufacturing activities, ensuring that grinding, process operations, and special products are delivered safely, on time, to quality standards, and in line with production priorities. The role combines hands-on leadership with planning, problem-solving, and continuous improvement in a medium manufacturing environment. Key Responsibilities Leadership & People Management Lead, supervise, and motivate the Secondary Operations team, including Grinding and Special Products. Allocate labour and resources to meet daily and weekly production plans. Provide on-the-job training, mentoring, and support to operators. Conduct performance reviews and support skills development and cross-training. Promote a positive, disciplined, and safety-focused working culture. Production & Planning Execute the production plan for secondary operations in line with customer requirements and production schedules. Coordinate closely with the Production Manager and other team leaders to manage priorities and workflow. Monitor output, efficiency, and downtime, taking corrective action where required. Ensure smooth handover between primary manufacturing and secondary operations. Quality & Process Control Ensure all secondary operations meet internal and customer quality standards. Support root cause analysis and corrective actions for non-conformances. Ensure process controls, work instructions, and inspection checks are followed. Work closely with Quality and Engineering on new or special product requirements. Health, Safety & Housekeeping Ensure compliance with all health, safety, and environmental requirements. Carry out risk assessments and ensure safe working practices are followed. Maintain high standards of housekeeping and 5S within the department. Continuous Improvement Identify opportunities to improve efficiency, quality, and cost within secondary operations. Support lean manufacturing initiatives and waste reduction activities. Contribute to process standardisation and best practice sharing. Key Skills & Experience Essential Previous supervisory or team leader experience in a manufacturing environment. Strong understanding of secondary manufacturing processes (grinding, finishing, or similar). Ability to read and interpret engineering drawings and specifications. Good problem-solving and decision-making skills. Strong communication skills, able to lead a small team effectively. Comfortable working in a hands-on leadership role. Desirable Knowledge of special or low-volume product manufacturing. Lean manufacturing or continuous improvement experience. Basic understanding of quality systems (ISO 9001 or similar). Qualifications Engineering or manufacturing-related qualification (desirable). Health & Safety or supervisory training (advantageous but not essential). If you feel this role is for you please reach out to myself at Blue Arrow ! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
A leading law firm is seeking a Contract Compliance Team Manager to join their highly respected Risk and Compliance function on a contract basis. This pivotal role offers you the opportunity to manage and nurture the Can I Act Team, reporting directly to the Head of AML and Financial Crime. You will have the chance to lead a well-established compliance team, guiding them through complex regulatory challenges while supporting their growth and development. Flexible working arrangements allow you to balance office presence with remote work, ensuring you can maintain both professional engagement and personal wellbeing. The organisation is committed to diversity, inclusion, and providing reasonable adjustments for applicants with disabilities, making it an accessible and welcoming place for all qualified candidates. What you'll do: Supervise, mentor, and support the Can I Act Team including Team Leaders, Senior Compliance Analysts, Compliance Analysts, and Assistants of varying experience levels within a demanding time-sensitive environment. Document, develop, and improve working practices and workflows within the team while actively seeking feedback for continuous improvement. Act as the primary escalation point for complex matters and queries within the team and wider business, supported by the Head of AML and Financial Crime. Fulfil responsibilities related to escalation procedures concerning conflicts of interest, customer due diligence (CDD), anti-money laundering (AML), financial crime issues, regulatory obligations, policies, procedures, and business needs. Delegate tasks proactively while monitoring work levels, quality standards, and resource allocation within the team. Conduct supervision meetings and appraisals; actively manage staff-related issues such as performance management, sickness absence levels, and professional development. Ensure effective mentoring of Team Leaders and Assistant Managers so they can adequately supervise their reports. Provide guidance to fee earners on regulatory and compliance queries while helping mitigate identified risks. Build strong relationships across the firm by collaborating with key stakeholders including partners, risk teams, and other departments to ensure compliance with legal requirements. Participate in compliance monitoring activities including reviewing systems and suppliers of compliance-related technology; support relevant risk projects or workstreams as needed. What you bring: Extensive experience dealing with conflicts of interest and anti-money laundering (AML) regulatory issues within a legal environment is essential. A minimum of five years' technical and practical experience handling legal conflicts of interest, commercial conflicts, and customer due diligence (CDD) within a law firm is preferred. Proven people management skills including recruitment, supervision, mentoring, appraisal processes, performance management, and development of teams are required. Demonstrated high degree of technical knowledge regarding SRA Code of Conduct as well as Law Society rules from Scotland or Northern Ireland relating to conflicts of interest and Money Laundering Regulations 2017. Strong reasoning abilities coupled with lateral thinking skills enable you to resolve complex compliance matters effectively. Excellent communication skills paired with outstanding inter-personal abilities allow you to collaborate successfully with stakeholders at all levels including partners and handle challenging conversations tactfully. Credibility that earns respect internally among colleagues as well as externally when appropriate for the role. Experience delivering change initiatives or process improvements within risk or compliance functions is highly desirable. Awareness of commercial issues affecting partners within law firms helps inform balanced decision-making. Ability to delegate confidently while maintaining oversight ensures smooth workflow management; methodical approach combined with superb attention to detail supports accuracy in all tasks; being an excellent team player enhances group success. What's next:Apply today by clicking on the link below; if already registered please log into the Flex Resource portal otherwise follow instructions on the registration page as part of your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 02, 2026
Contractor
A leading law firm is seeking a Contract Compliance Team Manager to join their highly respected Risk and Compliance function on a contract basis. This pivotal role offers you the opportunity to manage and nurture the Can I Act Team, reporting directly to the Head of AML and Financial Crime. You will have the chance to lead a well-established compliance team, guiding them through complex regulatory challenges while supporting their growth and development. Flexible working arrangements allow you to balance office presence with remote work, ensuring you can maintain both professional engagement and personal wellbeing. The organisation is committed to diversity, inclusion, and providing reasonable adjustments for applicants with disabilities, making it an accessible and welcoming place for all qualified candidates. What you'll do: Supervise, mentor, and support the Can I Act Team including Team Leaders, Senior Compliance Analysts, Compliance Analysts, and Assistants of varying experience levels within a demanding time-sensitive environment. Document, develop, and improve working practices and workflows within the team while actively seeking feedback for continuous improvement. Act as the primary escalation point for complex matters and queries within the team and wider business, supported by the Head of AML and Financial Crime. Fulfil responsibilities related to escalation procedures concerning conflicts of interest, customer due diligence (CDD), anti-money laundering (AML), financial crime issues, regulatory obligations, policies, procedures, and business needs. Delegate tasks proactively while monitoring work levels, quality standards, and resource allocation within the team. Conduct supervision meetings and appraisals; actively manage staff-related issues such as performance management, sickness absence levels, and professional development. Ensure effective mentoring of Team Leaders and Assistant Managers so they can adequately supervise their reports. Provide guidance to fee earners on regulatory and compliance queries while helping mitigate identified risks. Build strong relationships across the firm by collaborating with key stakeholders including partners, risk teams, and other departments to ensure compliance with legal requirements. Participate in compliance monitoring activities including reviewing systems and suppliers of compliance-related technology; support relevant risk projects or workstreams as needed. What you bring: Extensive experience dealing with conflicts of interest and anti-money laundering (AML) regulatory issues within a legal environment is essential. A minimum of five years' technical and practical experience handling legal conflicts of interest, commercial conflicts, and customer due diligence (CDD) within a law firm is preferred. Proven people management skills including recruitment, supervision, mentoring, appraisal processes, performance management, and development of teams are required. Demonstrated high degree of technical knowledge regarding SRA Code of Conduct as well as Law Society rules from Scotland or Northern Ireland relating to conflicts of interest and Money Laundering Regulations 2017. Strong reasoning abilities coupled with lateral thinking skills enable you to resolve complex compliance matters effectively. Excellent communication skills paired with outstanding inter-personal abilities allow you to collaborate successfully with stakeholders at all levels including partners and handle challenging conversations tactfully. Credibility that earns respect internally among colleagues as well as externally when appropriate for the role. Experience delivering change initiatives or process improvements within risk or compliance functions is highly desirable. Awareness of commercial issues affecting partners within law firms helps inform balanced decision-making. Ability to delegate confidently while maintaining oversight ensures smooth workflow management; methodical approach combined with superb attention to detail supports accuracy in all tasks; being an excellent team player enhances group success. What's next:Apply today by clicking on the link below; if already registered please log into the Flex Resource portal otherwise follow instructions on the registration page as part of your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Are yous seeking a new and exciting job opportunity Your new company A local business providing high quality storage and handling equipment Your new role The Operations Controller / Key Account Manager serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients. Act as the primary point of contact for key customers, building strong, long term relationships. Understand client needs, forecasts, and product requirements to ensure seamless delivery and service. Resolve any customer issues promptly, ensuring service excellence and customer satisfaction. Source products from approved suppliers based on customer requirements. Manage lead times and address any delays Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs. Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions. Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements. Prepare and review shipping documentationPrepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms. What you'll need to succeed Proven experience in operations, supply chain, or account management roles.Strong organisational skills with the ability to manage multiple accounts simultaneously.Excellent communication and relationship building skills.Solid understanding of stock control, logistics, and purchasing processes.High attention to detail and accuracy in data handling and documentation.Proficiency in MS Office and business systems What you'll get in return The opportunity to utilise and develop your skills set in an ever-developing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 02, 2026
Full time
Are yous seeking a new and exciting job opportunity Your new company A local business providing high quality storage and handling equipment Your new role The Operations Controller / Key Account Manager serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients. Act as the primary point of contact for key customers, building strong, long term relationships. Understand client needs, forecasts, and product requirements to ensure seamless delivery and service. Resolve any customer issues promptly, ensuring service excellence and customer satisfaction. Source products from approved suppliers based on customer requirements. Manage lead times and address any delays Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs. Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions. Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements. Prepare and review shipping documentationPrepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms. What you'll need to succeed Proven experience in operations, supply chain, or account management roles.Strong organisational skills with the ability to manage multiple accounts simultaneously.Excellent communication and relationship building skills.Solid understanding of stock control, logistics, and purchasing processes.High attention to detail and accuracy in data handling and documentation.Proficiency in MS Office and business systems What you'll get in return The opportunity to utilise and develop your skills set in an ever-developing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Performance Manager - Leeds (3 days a week on site) About the Role We're looking for a commercially-minded Performance Manager to join a high-profile digital product and streaming organisation undergoing a major strategic and operational transformation. This is a pivotal role for someone who thrives at the intersection of commercial strategy, product performance, revenue growth and operational excellence. You'll play a key role in shaping the organisation's future capabilities, helping define where to invest, how to prioritise, and what the roadmap toward 2027 should look like. This role sits at the heart of trading, product performance, growth strategy and transformation delivery. If you're hungry, ambitious, commercially sharp and passionate about digital/streaming growth and customer value, this is a rare opportunity to influence at a senior level. What You'll Be Doing Strategic & Commercial Leadership Build and evaluate business cases to guide future investment decisions. Shape strategic roadmaps, including the organisation's priority areas and long-term direction. Assess opportunities across digital products and subscription/streaming propositions. Performance, Insight & Reporting Drive clarity and focus across KPIs and performance measures. Identify what the business really needs to operate effectively - not building reporting, but defining the requirements and narrative behind it. Own key performance and operational processes, ensuring decisions are driven by data, revenue and trading insight rather than cost-cutting. Product & Growth Work closely with product and commercial leads to evaluate new propositions and growth opportunities. Support the development of the 2027 product and performance roadmap, including ROI analysis, competitive insight and revenue impact. Transformation & Change Support commercial transformation activity where the organisation is still building its capability and "muscle". Influence the leadership reset and contribute to shaping digital transformation ambitions. Hold teams to account on delivering outcomes while providing strategic direction and challenge. What We're Looking For Essentials Strong commercial mindset, ideally someone more focused on top-line growth, revenue, customer value and competitive landscape, rather than cost-centric thinking. Experience in performance, trading, commercial strategy, business partnering, or product-led commercial roles. Ability to build business cases, evaluate opportunities and influence investment decisions. Confident working with KPIs, performance measures, growth metrics and revenue drivers. Comfortable owning processes, risks, operations and driving clarity across teams. Energy, hunger and ambition, someone who wants to step into broader leadership. Nice to Have Experience within media, digital products, streaming or subscription-based environments. Background in digital transformation, growth strategy or product performance
Apr 02, 2026
Full time
Performance Manager - Leeds (3 days a week on site) About the Role We're looking for a commercially-minded Performance Manager to join a high-profile digital product and streaming organisation undergoing a major strategic and operational transformation. This is a pivotal role for someone who thrives at the intersection of commercial strategy, product performance, revenue growth and operational excellence. You'll play a key role in shaping the organisation's future capabilities, helping define where to invest, how to prioritise, and what the roadmap toward 2027 should look like. This role sits at the heart of trading, product performance, growth strategy and transformation delivery. If you're hungry, ambitious, commercially sharp and passionate about digital/streaming growth and customer value, this is a rare opportunity to influence at a senior level. What You'll Be Doing Strategic & Commercial Leadership Build and evaluate business cases to guide future investment decisions. Shape strategic roadmaps, including the organisation's priority areas and long-term direction. Assess opportunities across digital products and subscription/streaming propositions. Performance, Insight & Reporting Drive clarity and focus across KPIs and performance measures. Identify what the business really needs to operate effectively - not building reporting, but defining the requirements and narrative behind it. Own key performance and operational processes, ensuring decisions are driven by data, revenue and trading insight rather than cost-cutting. Product & Growth Work closely with product and commercial leads to evaluate new propositions and growth opportunities. Support the development of the 2027 product and performance roadmap, including ROI analysis, competitive insight and revenue impact. Transformation & Change Support commercial transformation activity where the organisation is still building its capability and "muscle". Influence the leadership reset and contribute to shaping digital transformation ambitions. Hold teams to account on delivering outcomes while providing strategic direction and challenge. What We're Looking For Essentials Strong commercial mindset, ideally someone more focused on top-line growth, revenue, customer value and competitive landscape, rather than cost-centric thinking. Experience in performance, trading, commercial strategy, business partnering, or product-led commercial roles. Ability to build business cases, evaluate opportunities and influence investment decisions. Confident working with KPIs, performance measures, growth metrics and revenue drivers. Comfortable owning processes, risks, operations and driving clarity across teams. Energy, hunger and ambition, someone who wants to step into broader leadership. Nice to Have Experience within media, digital products, streaming or subscription-based environments. Background in digital transformation, growth strategy or product performance
SUPPLY CHAIN & STOCK CONTROL MANAGER Job Title: Supply Chain Manager Department: Operations Reports To: Senior Leadership Team Reportees: 2+ (with scope to grow) Job Type: Permanent Location: Leeds with occasional potential travel overseas Package Salary: 40,000 - 50,000 per annum (depending on experience) Based in Leeds 25 days' holiday + 8 bank holidays Profit share bonus scheme Development opportunities Position Statement We are seeking a commercially driven and operationally strong Supply Chain Manager to lead and develop our end-to-end supply chain function within a growing B2B business supplying into both contract & retail clients predominantly within the UK. This is not a raw manufacturing environment. The business operates a finishing and assembly model, sourcing components and finished elements from a global supplier base, which are then assembled, finished, and supplied into contract, and readymade goods imported for supply into retailers. As such, the role requires an individual experienced in managing component-based supply chains, coordinating multiple suppliers, and ensuring consistent availability, quality, and performance across assembled products. The successful candidate will manage supplier relationships across Europe, China, Turkey, India and other emerging markets, ensuring continuity of supply, competitive purchasing, and consistent product standards. The business has existing strong systems and processes in place, which significantly supports the role, and a team of knowledgeable colleagues who support each other. Key Objectives Deliver measurable cost savings across procurement and supply chain activities Manage and improve to best-in-class supply chain management system Strengthen and diversify the global supplier base Ensure consistent product quality and supply reliability across assembled products Improve supplier performance through data-driven metrics and relationship management Role Responsibilities Take full ownership of the end-to-end supply chain, managing procurement of components, and to understand sub-assemblies and finished elements to support internal assembly and finishing operations Develop and manage strategic supplier relationships across Europe, China, Turkey, India and other key sourcing regions Negotiate pricing, contracts and supply agreements to deliver cost savings while ensuring continuity and security of supply Identify, evaluate and onboard new suppliers to support growth, reduce risk and improve supply chain flexibility Oversee forecasting and demand planning to ensure alignment between supply and customer requirements, collaborating closely along with the Operations, Sales and finance departments Manage lead times effectively across all suppliers, proactively identifying and mitigating potential delays or disruptions Ensure adequate stock levels are maintained across multiple SKUs and component lines to support uninterrupted assembly and fulfilment Oversee the full purchasing cycle, including stock control and order management Monitor, expedite and manage orders to ensure on-time delivery against agreed schedules Manage logistics, freight and import/export processes across international supply routes Implement and maintain quality control processes for incoming goods, ensuring consistency against product specifications Monitor and manage supplier performance across cost, quality, delivery and service metrics Working closely with the Goods-In function, managing workloads, space capacity and incoming goods Develop and track KPIs to drive performance, identify improvements and support data-driven decision making Lead continuous improvement initiatives to optimise processes, reduce costs and enhance efficiency Oversee inventory management, ensuring accurate stock levels, storage and availability of components for assembly Manage returns, back orders and supplier discrepancies in a timely and professional manner Contribute to management discussions, providing insight and leadership on supply chain strategy and performance Provide reporting for daily, weekly, monthly key metrics and board reporting, and planning ahead to meet business objectives. People and HR skills an essential part of the role Managing perpetual and annual inventory counts Would be excellent to have H&S accreditations and experience (desirable but not essential) Future potential of new product development and procurement role and/or management progression Requirements Proven experience in a component-based, assembly or distribution-led supply chain environment Background in industries such as FMCG, retail supply, consumer goods or engineered products (non-raw manufacturing) Strong track record of managing international suppliers, particularly in Asia and Europe Demonstrated ability to manage multi-supplier, multi-component supply chains Proven success delivering cost savings and operational improvements Experience in supplier negotiation, contract management and performance tracking Experience with supply chain systems and data analysis CIPS qualification (desirable but not essential) Key Competencies Commercial awareness and strong negotiation skills Excellent relationship-building and communication skills Strong coordination skills across complex, multi-supplier environments Analytical and data-driven mindset Ability to operate in an agile manner for reactive & fast-paced solutions Strong organisational and problem-solving abilities Willingness to travel internationally Benefits 40,000 - 50,000 per annum (negotiable) Profit share bonus scheme Birthdays off Development opportunities Opportunity to shape and build a global supply chain function Work within a business focused on assembly, finishing and retail supply rather than manufacturing Exposure to international sourcing and supplier development Real impact on cost, quality and operational performance
Apr 02, 2026
Full time
SUPPLY CHAIN & STOCK CONTROL MANAGER Job Title: Supply Chain Manager Department: Operations Reports To: Senior Leadership Team Reportees: 2+ (with scope to grow) Job Type: Permanent Location: Leeds with occasional potential travel overseas Package Salary: 40,000 - 50,000 per annum (depending on experience) Based in Leeds 25 days' holiday + 8 bank holidays Profit share bonus scheme Development opportunities Position Statement We are seeking a commercially driven and operationally strong Supply Chain Manager to lead and develop our end-to-end supply chain function within a growing B2B business supplying into both contract & retail clients predominantly within the UK. This is not a raw manufacturing environment. The business operates a finishing and assembly model, sourcing components and finished elements from a global supplier base, which are then assembled, finished, and supplied into contract, and readymade goods imported for supply into retailers. As such, the role requires an individual experienced in managing component-based supply chains, coordinating multiple suppliers, and ensuring consistent availability, quality, and performance across assembled products. The successful candidate will manage supplier relationships across Europe, China, Turkey, India and other emerging markets, ensuring continuity of supply, competitive purchasing, and consistent product standards. The business has existing strong systems and processes in place, which significantly supports the role, and a team of knowledgeable colleagues who support each other. Key Objectives Deliver measurable cost savings across procurement and supply chain activities Manage and improve to best-in-class supply chain management system Strengthen and diversify the global supplier base Ensure consistent product quality and supply reliability across assembled products Improve supplier performance through data-driven metrics and relationship management Role Responsibilities Take full ownership of the end-to-end supply chain, managing procurement of components, and to understand sub-assemblies and finished elements to support internal assembly and finishing operations Develop and manage strategic supplier relationships across Europe, China, Turkey, India and other key sourcing regions Negotiate pricing, contracts and supply agreements to deliver cost savings while ensuring continuity and security of supply Identify, evaluate and onboard new suppliers to support growth, reduce risk and improve supply chain flexibility Oversee forecasting and demand planning to ensure alignment between supply and customer requirements, collaborating closely along with the Operations, Sales and finance departments Manage lead times effectively across all suppliers, proactively identifying and mitigating potential delays or disruptions Ensure adequate stock levels are maintained across multiple SKUs and component lines to support uninterrupted assembly and fulfilment Oversee the full purchasing cycle, including stock control and order management Monitor, expedite and manage orders to ensure on-time delivery against agreed schedules Manage logistics, freight and import/export processes across international supply routes Implement and maintain quality control processes for incoming goods, ensuring consistency against product specifications Monitor and manage supplier performance across cost, quality, delivery and service metrics Working closely with the Goods-In function, managing workloads, space capacity and incoming goods Develop and track KPIs to drive performance, identify improvements and support data-driven decision making Lead continuous improvement initiatives to optimise processes, reduce costs and enhance efficiency Oversee inventory management, ensuring accurate stock levels, storage and availability of components for assembly Manage returns, back orders and supplier discrepancies in a timely and professional manner Contribute to management discussions, providing insight and leadership on supply chain strategy and performance Provide reporting for daily, weekly, monthly key metrics and board reporting, and planning ahead to meet business objectives. People and HR skills an essential part of the role Managing perpetual and annual inventory counts Would be excellent to have H&S accreditations and experience (desirable but not essential) Future potential of new product development and procurement role and/or management progression Requirements Proven experience in a component-based, assembly or distribution-led supply chain environment Background in industries such as FMCG, retail supply, consumer goods or engineered products (non-raw manufacturing) Strong track record of managing international suppliers, particularly in Asia and Europe Demonstrated ability to manage multi-supplier, multi-component supply chains Proven success delivering cost savings and operational improvements Experience in supplier negotiation, contract management and performance tracking Experience with supply chain systems and data analysis CIPS qualification (desirable but not essential) Key Competencies Commercial awareness and strong negotiation skills Excellent relationship-building and communication skills Strong coordination skills across complex, multi-supplier environments Analytical and data-driven mindset Ability to operate in an agile manner for reactive & fast-paced solutions Strong organisational and problem-solving abilities Willingness to travel internationally Benefits 40,000 - 50,000 per annum (negotiable) Profit share bonus scheme Birthdays off Development opportunities Opportunity to shape and build a global supply chain function Work within a business focused on assembly, finishing and retail supply rather than manufacturing Exposure to international sourcing and supplier development Real impact on cost, quality and operational performance
Waste and Street Care Supervisor Location: Chertsey Hours: 37 hours per week Grade: 10 + Standby Allowance We are currently seeking an experienced Waste and Street Care Supervisor to join our operational team based in Chertsey . This is a key frontline role responsible for supporting the delivery of high-quality waste collection and street scene services across the borough. Working closely with the Depot Operations Manager , you will supervise operational teams, ensure daily services are delivered efficiently, and maintain high standards of safety, performance, and customer service. About the Role You will be responsible for the daily supervision and coordination of operational teams , ensuring waste collection and street cleansing services run smoothly and efficiently. The role includes managing frontline staff, responding to service enquiries and complaints, monitoring health and safety standards, and supporting the operational management of the depot. You will supervise approximately: 19 Class 2 HGV Drivers 15 Waste Collection Loaders 23 Street Cleansing Operatives Key Responsibilities Direct daily supervision of waste and street cleansing teams Ensure all operational services are delivered on schedule and to a high standard Manage and investigate service requests, complaints, and enquiries Monitor health and safety compliance , identifying risks and addressing unsafe practices Assist with staff training, development, and performance management Coordinate with the Transport Manager to ensure vehicles and equipment are available Work with employment agencies to ensure adequate staffing levels Use BARTEC waste management software to monitor and update operational data Support investigations into fly-tipping and prohibited waste Conduct staff appraisals, absence management, and disciplinary procedures Participate in bank holiday and out-of-hours duty officer rotas Assist with accident investigations and incident reporting Support emergency response and depot operations when required Essential Minimum 12 months supervisory experience within street scene services or a similar operational environment Knowledge of Health & Safety legislation Knowledge of driver's hours regulations Strong communication and organisational skills Ability to work under pressure and manage operational priorities Full UK driving licence with HGV entitlement Up-to-date CPC Ability to work flexible hours when required Desirable Experience using waste management or street scene software IOSH Managing Safely Manual Handling Train the Trainer Knowledge of the local borough Budget awareness or management experience What We Offer Competitive Grade 10 salary Standby allowance Opportunity to play a key role in delivering essential public services Career development within a supportive operational management team
Apr 02, 2026
Full time
Waste and Street Care Supervisor Location: Chertsey Hours: 37 hours per week Grade: 10 + Standby Allowance We are currently seeking an experienced Waste and Street Care Supervisor to join our operational team based in Chertsey . This is a key frontline role responsible for supporting the delivery of high-quality waste collection and street scene services across the borough. Working closely with the Depot Operations Manager , you will supervise operational teams, ensure daily services are delivered efficiently, and maintain high standards of safety, performance, and customer service. About the Role You will be responsible for the daily supervision and coordination of operational teams , ensuring waste collection and street cleansing services run smoothly and efficiently. The role includes managing frontline staff, responding to service enquiries and complaints, monitoring health and safety standards, and supporting the operational management of the depot. You will supervise approximately: 19 Class 2 HGV Drivers 15 Waste Collection Loaders 23 Street Cleansing Operatives Key Responsibilities Direct daily supervision of waste and street cleansing teams Ensure all operational services are delivered on schedule and to a high standard Manage and investigate service requests, complaints, and enquiries Monitor health and safety compliance , identifying risks and addressing unsafe practices Assist with staff training, development, and performance management Coordinate with the Transport Manager to ensure vehicles and equipment are available Work with employment agencies to ensure adequate staffing levels Use BARTEC waste management software to monitor and update operational data Support investigations into fly-tipping and prohibited waste Conduct staff appraisals, absence management, and disciplinary procedures Participate in bank holiday and out-of-hours duty officer rotas Assist with accident investigations and incident reporting Support emergency response and depot operations when required Essential Minimum 12 months supervisory experience within street scene services or a similar operational environment Knowledge of Health & Safety legislation Knowledge of driver's hours regulations Strong communication and organisational skills Ability to work under pressure and manage operational priorities Full UK driving licence with HGV entitlement Up-to-date CPC Ability to work flexible hours when required Desirable Experience using waste management or street scene software IOSH Managing Safely Manual Handling Train the Trainer Knowledge of the local borough Budget awareness or management experience What We Offer Competitive Grade 10 salary Standby allowance Opportunity to play a key role in delivering essential public services Career development within a supportive operational management team
Event Manager - Events £40,000 -£45,000 + Bonus + Excellent Benefits Hybrid Working Oxford Industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 4 b2b conferences, exhibitions and networking events a year - these range in size from 200- 800. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences, exhibitions and networking events. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Apr 02, 2026
Full time
Event Manager - Events £40,000 -£45,000 + Bonus + Excellent Benefits Hybrid Working Oxford Industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 4 b2b conferences, exhibitions and networking events a year - these range in size from 200- 800. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences, exhibitions and networking events. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Lead Mobile Maintenance Technician (Electrical) Kent - Rochester Full Time Salary £46k - £48k (depending on qualifications and experience). Additional Benefits: Opportunities for overtime to enhance earning potential. + Flexible Benefits + On Call Escalation fee (1-4) Summary NG Bailey Facilities Services are recruiting for an experienced Lead Mobile Maintenance Technician (Electrical) on the prestigious on the prestigious SETL - South East Trains Limited contract You will lead a team of engineers to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance. You will also oversee adherence to NG Bailey's systems and procedures to maintain operational excellence. The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through comprehensive training. This position offers an exciting opportunity to take charge of a dynamic team and drive performance in a fast-paced, safety-critical environment. Some of the key deliverables in this role will include: Deliver PPM and reactive work, related primarily to electrical equipment in line with Service Level Agreements. Carry out electrical maintenance and installation work efficiently in accordance with the IET Wiring Regulations (BS 7671) and other relevant electrical standards and certification bodies. Provide Service Support as part of a team providing quality service delivery 24/7, with a requirement to be part of the out-of-hours emergency call-out rota. Lead and support multi-disciplinary works by applying a working knowledge of mechanical systems, plumbing, drainage, and building fabric to ensure seamless service delivery across all assets. Manage service provision via clearly defined contract metrics (KPI/SLA) in line with agreed contractual responsibilities, ensuring the proper operation of electrical systems. Lead compliance operations on behalf of the whole site, including permit management, tenant demise inspections, and inductions, focusing on electrical safety and statutory requirements. Undertake risk assessments and safety audits in line with relevant safety legislation, particularly those related to electrical safety, and NG Bailey Health and Safety systems and procedures. Develop relationships with customers to identify additional electrical work opportunities, escalating to the Contract Supervisor and Account Manager as appropriate. Supervise subcontractor work, ensuring compliance with NGB FS procurement processes, particularly in relation to electrical services. Develop the base contract and assist with the completion of extra works related to electrical services. Ensure compliance with statutory controls across all technical areas of expertise, focusing on electrical systems. Support internal and external audits to drive continuous improvement. Assist with the completion of toolbox talks with all Engineers in the team. Working hours: Working hours are 40 hours per week - Monday to Friday with a call-out rota of 1 in 4 weeks What we're looking for : An experienced Lead Engineer working to a high standard of building services provision (planned and reactive) with the utmost regard for customer service, In addition to electrical expertise, a good working knowledge of plumbing, drainage, mechanical systems, and building fabric is required to support the wider needs of the contract. You will hold current qualifications. Completed a recognised Electrical Apprenticeship (Preferred not Essential) City and Guilds 236 Parts 1&2 OR equivalent City and Guilds th Edition City and Guilds 2391 (Essential) Personal Track Safety - PTS (Desirable not Essential) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Salary £46k - £48k, Plus Overtime available 25 Days Holidays plus Public Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 02, 2026
Full time
Lead Mobile Maintenance Technician (Electrical) Kent - Rochester Full Time Salary £46k - £48k (depending on qualifications and experience). Additional Benefits: Opportunities for overtime to enhance earning potential. + Flexible Benefits + On Call Escalation fee (1-4) Summary NG Bailey Facilities Services are recruiting for an experienced Lead Mobile Maintenance Technician (Electrical) on the prestigious on the prestigious SETL - South East Trains Limited contract You will lead a team of engineers to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance. You will also oversee adherence to NG Bailey's systems and procedures to maintain operational excellence. The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through comprehensive training. This position offers an exciting opportunity to take charge of a dynamic team and drive performance in a fast-paced, safety-critical environment. Some of the key deliverables in this role will include: Deliver PPM and reactive work, related primarily to electrical equipment in line with Service Level Agreements. Carry out electrical maintenance and installation work efficiently in accordance with the IET Wiring Regulations (BS 7671) and other relevant electrical standards and certification bodies. Provide Service Support as part of a team providing quality service delivery 24/7, with a requirement to be part of the out-of-hours emergency call-out rota. Lead and support multi-disciplinary works by applying a working knowledge of mechanical systems, plumbing, drainage, and building fabric to ensure seamless service delivery across all assets. Manage service provision via clearly defined contract metrics (KPI/SLA) in line with agreed contractual responsibilities, ensuring the proper operation of electrical systems. Lead compliance operations on behalf of the whole site, including permit management, tenant demise inspections, and inductions, focusing on electrical safety and statutory requirements. Undertake risk assessments and safety audits in line with relevant safety legislation, particularly those related to electrical safety, and NG Bailey Health and Safety systems and procedures. Develop relationships with customers to identify additional electrical work opportunities, escalating to the Contract Supervisor and Account Manager as appropriate. Supervise subcontractor work, ensuring compliance with NGB FS procurement processes, particularly in relation to electrical services. Develop the base contract and assist with the completion of extra works related to electrical services. Ensure compliance with statutory controls across all technical areas of expertise, focusing on electrical systems. Support internal and external audits to drive continuous improvement. Assist with the completion of toolbox talks with all Engineers in the team. Working hours: Working hours are 40 hours per week - Monday to Friday with a call-out rota of 1 in 4 weeks What we're looking for : An experienced Lead Engineer working to a high standard of building services provision (planned and reactive) with the utmost regard for customer service, In addition to electrical expertise, a good working knowledge of plumbing, drainage, mechanical systems, and building fabric is required to support the wider needs of the contract. You will hold current qualifications. Completed a recognised Electrical Apprenticeship (Preferred not Essential) City and Guilds 236 Parts 1&2 OR equivalent City and Guilds th Edition City and Guilds 2391 (Essential) Personal Track Safety - PTS (Desirable not Essential) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Salary £46k - £48k, Plus Overtime available 25 Days Holidays plus Public Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Apr 02, 2026
Full time
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Engineering Project Manager Up to £48,000 DOE Yolk Recruitment are recruiting for an Engineering Project Manager, offering a fantastic opportunity for either an experienced Engineering Project Manager or a Project Engineer ready to step up into a broader, more autonomous position. This position sits at the heart of the business, acting as the link between customers and internal teams across engineering, quality, operations, and supply chain. You'll be responsible for coordinating projects from initial concept through to production, ensuring timelines are met and stakeholders stay aligned. Working in an SME environment means you won't be buried under excessive project volume but you will be expected to take ownership, drive progress, and proactively chase actions to keep things moving. Projects can range from long-term NPI programmes (sometimes spanning years) through to engineering changes and tooling repairs, so no two days will look the same. Key Responsibilities Manage engineering projects from concept through to production, ensuring delivery on time and to required standards Lead and coordinate NPI activities including prototyping, trials, and production readiness Oversee and drive Engineering Change processes, ensuring changes are reviewed, approved, and implemented efficiently Act as the main point of contact for customers, providing updates on project progress, timelines, and technical matters Coordinate internal teams across engineering, operations, quality, planning, and purchasing to deliver project milestones Proactively chase actions and hold stakeholders accountable to maintain project momentum Manage tooling-related activities including tool manufacture input, repairs, and modifications Monitor project timelines and resolve issues that could impact delivery or production readiness Support technical reviews, customer requirements, and quotation activities for new projects Maintain clear project documentation, tracking progress, risks, and actions throughout the lifecycle About You Experience managing projects within a manufacturing or engineering environment Background as a Project Engineer, Engineering Project Manager, or similar Strong understanding of manufacturing processes and the challenges of production environments Confident working with customers and cross-functional internal teams Able to manage multiple priorities and keep projects moving forward Proactive, organised, and comfortable taking ownership in a standalone role This is what you'll get: Competitive salary Flexitime contract Company bonus Life assurance
Apr 02, 2026
Full time
Engineering Project Manager Up to £48,000 DOE Yolk Recruitment are recruiting for an Engineering Project Manager, offering a fantastic opportunity for either an experienced Engineering Project Manager or a Project Engineer ready to step up into a broader, more autonomous position. This position sits at the heart of the business, acting as the link between customers and internal teams across engineering, quality, operations, and supply chain. You'll be responsible for coordinating projects from initial concept through to production, ensuring timelines are met and stakeholders stay aligned. Working in an SME environment means you won't be buried under excessive project volume but you will be expected to take ownership, drive progress, and proactively chase actions to keep things moving. Projects can range from long-term NPI programmes (sometimes spanning years) through to engineering changes and tooling repairs, so no two days will look the same. Key Responsibilities Manage engineering projects from concept through to production, ensuring delivery on time and to required standards Lead and coordinate NPI activities including prototyping, trials, and production readiness Oversee and drive Engineering Change processes, ensuring changes are reviewed, approved, and implemented efficiently Act as the main point of contact for customers, providing updates on project progress, timelines, and technical matters Coordinate internal teams across engineering, operations, quality, planning, and purchasing to deliver project milestones Proactively chase actions and hold stakeholders accountable to maintain project momentum Manage tooling-related activities including tool manufacture input, repairs, and modifications Monitor project timelines and resolve issues that could impact delivery or production readiness Support technical reviews, customer requirements, and quotation activities for new projects Maintain clear project documentation, tracking progress, risks, and actions throughout the lifecycle About You Experience managing projects within a manufacturing or engineering environment Background as a Project Engineer, Engineering Project Manager, or similar Strong understanding of manufacturing processes and the challenges of production environments Confident working with customers and cross-functional internal teams Able to manage multiple priorities and keep projects moving forward Proactive, organised, and comfortable taking ownership in a standalone role This is what you'll get: Competitive salary Flexitime contract Company bonus Life assurance
Greencore (Formally Bakkavor Group)
Eythorne, Kent
Site Hygiene Manager Salary: Competitive salary Benefits: Company share save scheme, Pension, Life insurance up to 4x salary Location: Tilmanstone, Kent Ways of Working: Site based Hours of work: 5 from 7, day shift, but some flex required Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Tilmanstone, near Dover, Kent, employs around 850 people and produces millions of bags of leafy salads and prepared vegetables for a dedicated customer. The site operates at a fast-paced, high-volume level. What you'll be doing In this busy and dynamic role, you will effectively manage the Hygiene team ensuring that all Hygiene standards are maintained and developed to the required high standard. These standards are reviewed regularly and where necessary challenged / changed. Role Accountabilities: Own, drive and implement significant change and improvement in cleaning efficiency and effectiveness. Responsible for the hygiene management team to deliver Bakkavor standard hygiene sustainability across the site through effective coaching of the team Own and deliver the hygiene strategy across the site with input from the SLT and planning up to 6 months ahead Host customer visits and vendor liaison Enhance the health and safety culture across the site Management and achievement of KPI's across the site Lead robust end to end investigations in respect of microbiological improvement Accountable for staff training, development and wellbeing in the department, delivering year on year improvement to the employee engagement survey Employ effective root cause analysis to drive SMART actions, leading to improved results In collaboration with other functions such as technical, operations and engineering, create, execute and communicate hygiene performance and plans in order to achieve best performance and outcomes. Manage the labour and cleaning/chemicals budget as well as forecasting future. Site lead for interim cleaning standards. What we're looking for Experience of managing and motivating teams in a hygiene / manufacturing environment. A logical and clear-thinking approach, particularly under pressure. A ble to demonstrate strong leadership and communication skills (verbal, written and presentations) Able to demonstrate the Bakkavor values Must be adaptable and flexible to working hours and areas Experience of working in COSHH We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role.
Apr 02, 2026
Full time
Site Hygiene Manager Salary: Competitive salary Benefits: Company share save scheme, Pension, Life insurance up to 4x salary Location: Tilmanstone, Kent Ways of Working: Site based Hours of work: 5 from 7, day shift, but some flex required Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Tilmanstone, near Dover, Kent, employs around 850 people and produces millions of bags of leafy salads and prepared vegetables for a dedicated customer. The site operates at a fast-paced, high-volume level. What you'll be doing In this busy and dynamic role, you will effectively manage the Hygiene team ensuring that all Hygiene standards are maintained and developed to the required high standard. These standards are reviewed regularly and where necessary challenged / changed. Role Accountabilities: Own, drive and implement significant change and improvement in cleaning efficiency and effectiveness. Responsible for the hygiene management team to deliver Bakkavor standard hygiene sustainability across the site through effective coaching of the team Own and deliver the hygiene strategy across the site with input from the SLT and planning up to 6 months ahead Host customer visits and vendor liaison Enhance the health and safety culture across the site Management and achievement of KPI's across the site Lead robust end to end investigations in respect of microbiological improvement Accountable for staff training, development and wellbeing in the department, delivering year on year improvement to the employee engagement survey Employ effective root cause analysis to drive SMART actions, leading to improved results In collaboration with other functions such as technical, operations and engineering, create, execute and communicate hygiene performance and plans in order to achieve best performance and outcomes. Manage the labour and cleaning/chemicals budget as well as forecasting future. Site lead for interim cleaning standards. What we're looking for Experience of managing and motivating teams in a hygiene / manufacturing environment. A logical and clear-thinking approach, particularly under pressure. A ble to demonstrate strong leadership and communication skills (verbal, written and presentations) Able to demonstrate the Bakkavor values Must be adaptable and flexible to working hours and areas Experience of working in COSHH We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role.
Senior Project Manager 6 Months - Contract London (2 days a week on site) Are you a dynamic leader with a passion for driving transformational change? Do you thrive in an environment where your project management skills can shine? If so, our client is looking for you! We are seeking a Senior Project Manager to lead and motivate a talented team in delivering impactful projects that align with our mission and goals. Key Responsibilities: As a Senior Project Manager, you will: Lead and Inspire: Motivate a diverse team to achieve project goals, ensuring everyone is aligned and engaged. Deliver Excellence: Oversee programs and activities, ensuring compliance with regulatory standards while managing resources effectively. Strategize and Budget: Schedule resource assignments and determine budgets, forecasts, and operating plans to guarantee seamless service delivery. Communicate Transparently: Provide timely and accurate reporting on program status, analyze risks, and maintain effective communication with key stakeholders. Enhance Operations: Implement operational procedures to drive productivity, quality, and customer service standards, continually seeking improvement opportunities. Drive Change: Lead iterative improvements by evaluating program strengths and addressing areas for growth through collaboration and stakeholder engagement. What You Bring: To be successful in this role, you should have: Extensive experience in Agile project management practices and a proven track record in leading transformational change. Strong analytical and conceptual thinking skills, with a keen attention to detail. Proficiency in the MS Office suite and project management software. The ability to influence decisions and drive change while building and maintaining strong internal and external relationships. Excellent oral and written communication skills, with a customer-oriented mindset. Why Join Us? Our client offers a vibrant work environment where innovation and collaboration are at the heart of everything we do. You'll have the opportunity to make a significant impact within the utilities industry while working alongside passionate professionals dedicated to excellence. Perks Include: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive workplace culture The chance to lead projects that truly matter in your community If you are ready to take the next step in your career and lead exciting projects in the utilities sector, we want to hear from you! Apply Today! Bring your expertise, enthusiasm, and leadership to our client. Together, let's drive positive change and make a lasting impact. Don't miss out on this exciting opportunity! Join us in transforming the utilities landscape-your future awaits! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 02, 2026
Contractor
Senior Project Manager 6 Months - Contract London (2 days a week on site) Are you a dynamic leader with a passion for driving transformational change? Do you thrive in an environment where your project management skills can shine? If so, our client is looking for you! We are seeking a Senior Project Manager to lead and motivate a talented team in delivering impactful projects that align with our mission and goals. Key Responsibilities: As a Senior Project Manager, you will: Lead and Inspire: Motivate a diverse team to achieve project goals, ensuring everyone is aligned and engaged. Deliver Excellence: Oversee programs and activities, ensuring compliance with regulatory standards while managing resources effectively. Strategize and Budget: Schedule resource assignments and determine budgets, forecasts, and operating plans to guarantee seamless service delivery. Communicate Transparently: Provide timely and accurate reporting on program status, analyze risks, and maintain effective communication with key stakeholders. Enhance Operations: Implement operational procedures to drive productivity, quality, and customer service standards, continually seeking improvement opportunities. Drive Change: Lead iterative improvements by evaluating program strengths and addressing areas for growth through collaboration and stakeholder engagement. What You Bring: To be successful in this role, you should have: Extensive experience in Agile project management practices and a proven track record in leading transformational change. Strong analytical and conceptual thinking skills, with a keen attention to detail. Proficiency in the MS Office suite and project management software. The ability to influence decisions and drive change while building and maintaining strong internal and external relationships. Excellent oral and written communication skills, with a customer-oriented mindset. Why Join Us? Our client offers a vibrant work environment where innovation and collaboration are at the heart of everything we do. You'll have the opportunity to make a significant impact within the utilities industry while working alongside passionate professionals dedicated to excellence. Perks Include: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive workplace culture The chance to lead projects that truly matter in your community If you are ready to take the next step in your career and lead exciting projects in the utilities sector, we want to hear from you! Apply Today! Bring your expertise, enthusiasm, and leadership to our client. Together, let's drive positive change and make a lasting impact. Don't miss out on this exciting opportunity! Join us in transforming the utilities landscape-your future awaits! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Enslow, Oxfordshire
Commercial Officer Location: Oxford area Salary: Competitive Contract: 6 months with the potential for extension A leading organisation within a highly regulated engineering sector is seeking a Commercial Officer to support the delivery and management of complex service contracts. This is a fantastic opportunity to work across the full contract lifecycle, partnering with sales, finance, and operations teams. Key Responsibilities: - Manage contracts from initiation through to completion, ensuring compliance and performance - Support the development, negotiation, and execution of commercial agreements - Monitor contract performance, profitability, and risk - Prepare pricing reviews, forecasts, and customer invoicing data - Act as a key point of contact for internal stakeholders and customer queries - Maintain contract documentation and support continuous improvement initiatives About You: - Experience in commercial, contracts, or business operations roles - Strong financial and analytical skills with attention to detail - Confident communicator with stakeholder management experience - Highly organised, able to manage multiple priorities - Proficient in Microsoft Office Desirable: - Experience in engineering, aerospace, or other complex industries - Understanding of contract law or contract lifecycle management
Apr 02, 2026
Seasonal
Commercial Officer Location: Oxford area Salary: Competitive Contract: 6 months with the potential for extension A leading organisation within a highly regulated engineering sector is seeking a Commercial Officer to support the delivery and management of complex service contracts. This is a fantastic opportunity to work across the full contract lifecycle, partnering with sales, finance, and operations teams. Key Responsibilities: - Manage contracts from initiation through to completion, ensuring compliance and performance - Support the development, negotiation, and execution of commercial agreements - Monitor contract performance, profitability, and risk - Prepare pricing reviews, forecasts, and customer invoicing data - Act as a key point of contact for internal stakeholders and customer queries - Maintain contract documentation and support continuous improvement initiatives About You: - Experience in commercial, contracts, or business operations roles - Strong financial and analytical skills with attention to detail - Confident communicator with stakeholder management experience - Highly organised, able to manage multiple priorities - Proficient in Microsoft Office Desirable: - Experience in engineering, aerospace, or other complex industries - Understanding of contract law or contract lifecycle management
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 02, 2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Come and make a difference at Karbon as an Operations Team Manager About The Role We re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas. About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full valid UK driving licence is essential. Working With Us This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon. Key Information Operations Team Manager Permanent contract Salary is £45,795 per annum (pending pay review) £633 flexible pot (which can be used for salary top-up) Location: Leeds 37 Hours per week Karbon car payment of £2,317 per annum (own car to be used) We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you re applying for. The role you re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including: 26 days annual leave (rising to 31 after 3 years) Birthday leave Occupational pension Health cash plan Flexible benefits pot Access to funding for qualifications, conferences, and learning events Ready to Apply? If this sounds like the role for you, apply now via our website. We love seeing the real you in your application. It s fine to use AI tools for things like polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input. Important dates Closing date for applications: Sunday 19 April 2026 We may close the advert early if we receive a high volume of strong applications so don t wait too long to apply! Interview date: TBC We re Inclusive We re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you ll be guaranteed an interview. Need a reasonable adjustment to apply? A Note for Recruitment Agencies We re lucky to have a great Preferred Supplier List (PSL) in place, so we re not looking for additional agency support right now. Thanks for understanding we ve got this covered!
Apr 02, 2026
Full time
Come and make a difference at Karbon as an Operations Team Manager About The Role We re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas. About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full valid UK driving licence is essential. Working With Us This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon. Key Information Operations Team Manager Permanent contract Salary is £45,795 per annum (pending pay review) £633 flexible pot (which can be used for salary top-up) Location: Leeds 37 Hours per week Karbon car payment of £2,317 per annum (own car to be used) We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you re applying for. The role you re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including: 26 days annual leave (rising to 31 after 3 years) Birthday leave Occupational pension Health cash plan Flexible benefits pot Access to funding for qualifications, conferences, and learning events Ready to Apply? If this sounds like the role for you, apply now via our website. We love seeing the real you in your application. It s fine to use AI tools for things like polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input. Important dates Closing date for applications: Sunday 19 April 2026 We may close the advert early if we receive a high volume of strong applications so don t wait too long to apply! Interview date: TBC We re Inclusive We re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you ll be guaranteed an interview. Need a reasonable adjustment to apply? A Note for Recruitment Agencies We re lucky to have a great Preferred Supplier List (PSL) in place, so we re not looking for additional agency support right now. Thanks for understanding we ve got this covered!
Estimator / Bid Manager UK-Wide (Travel Required) Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom is currently recruiting an Estimator / Bid Manager responsible for LV to 132kV substation construction and asset replacement projects for our DNO and/or Private Network Owner Customers. Whilst home location is not a major factor for this role, applicants should be aware this is a country wide role. Willingness to travel as required to customer sites is an essential part of the role. The successful applicant will be required to fully review tender enquiry packs and determine the scope and requirements for tender returns. They will be required to attend site visits to properly assess requirements of the enquiry or delegate this responsibility to others with clearly communicated objectives and expectation. From the information gained from the site visit, the successful applicant will then be expected to produce a detailed, fully costed proposal based on direct labour costs and from quotes sourced from our supply chain partners. When producing costed proposals due account needs to be taken of the sequence in which activities the project will be undertaken, activity durations, resource levels required and the overall methodology of delivering the project to an overall programme of works. Once completed, the costed proposal will be submitted to Senior Management for review, determination of risk and profit, leading to approval to submit to the customer. For successful tenders, the applicant will then compile and pass over a fully detailed handover pack to the Freedom Operations team and implement our process tools to adjust the opportunity pipeline of the Freedom Networks business. Responsibilities: You will: Review tender enquiry pack, resolve scope queries, then ensure that the preparation, review and submittal of customer proposals are estimated accurately and consistently incorporating compliance to customer specifications/documents, validation of our technical solution and value engineering. Be able to negotiate post tender with our customers to capture any late scope changes and to prepare and submit best and final offers. Establish excellence in our tendering preparation and submittal, ensuring we achieve the highest level of customer satisfaction (internal & external) resulting in business growth in our targeted areas. Have management of the overall tendering process from receipt of enquiry to submittal, then post tender negotiations. Co-ordination of all internal and external cost elements to ensure all risks are identified and mitigation plans established in line with company policies and procedures. Ensure a high degree of collaboration and teamwork is established with customer representatives, and with all Freedom business units and stakeholders to maximise opportunity levels for all aspects of our UK business. Requirements You will have: Higher qualification within an Engineering discipline - ideally in HV Power Engineering. Practical experience in the application of CDM 15 regulations and the ability to produce draft Construction Phase Plans. Minimum 5 years HV engineering experience within a Projects environment focussed on HV and EHV Substation works. Minimum 2 years' experience in a commercial estimating, bidding and customer facing environment. A practical working knowledge of high voltage electrical substations and the equipment found within would be beneficial. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 02, 2026
Full time
Estimator / Bid Manager UK-Wide (Travel Required) Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom is currently recruiting an Estimator / Bid Manager responsible for LV to 132kV substation construction and asset replacement projects for our DNO and/or Private Network Owner Customers. Whilst home location is not a major factor for this role, applicants should be aware this is a country wide role. Willingness to travel as required to customer sites is an essential part of the role. The successful applicant will be required to fully review tender enquiry packs and determine the scope and requirements for tender returns. They will be required to attend site visits to properly assess requirements of the enquiry or delegate this responsibility to others with clearly communicated objectives and expectation. From the information gained from the site visit, the successful applicant will then be expected to produce a detailed, fully costed proposal based on direct labour costs and from quotes sourced from our supply chain partners. When producing costed proposals due account needs to be taken of the sequence in which activities the project will be undertaken, activity durations, resource levels required and the overall methodology of delivering the project to an overall programme of works. Once completed, the costed proposal will be submitted to Senior Management for review, determination of risk and profit, leading to approval to submit to the customer. For successful tenders, the applicant will then compile and pass over a fully detailed handover pack to the Freedom Operations team and implement our process tools to adjust the opportunity pipeline of the Freedom Networks business. Responsibilities: You will: Review tender enquiry pack, resolve scope queries, then ensure that the preparation, review and submittal of customer proposals are estimated accurately and consistently incorporating compliance to customer specifications/documents, validation of our technical solution and value engineering. Be able to negotiate post tender with our customers to capture any late scope changes and to prepare and submit best and final offers. Establish excellence in our tendering preparation and submittal, ensuring we achieve the highest level of customer satisfaction (internal & external) resulting in business growth in our targeted areas. Have management of the overall tendering process from receipt of enquiry to submittal, then post tender negotiations. Co-ordination of all internal and external cost elements to ensure all risks are identified and mitigation plans established in line with company policies and procedures. Ensure a high degree of collaboration and teamwork is established with customer representatives, and with all Freedom business units and stakeholders to maximise opportunity levels for all aspects of our UK business. Requirements You will have: Higher qualification within an Engineering discipline - ideally in HV Power Engineering. Practical experience in the application of CDM 15 regulations and the ability to produce draft Construction Phase Plans. Minimum 5 years HV engineering experience within a Projects environment focussed on HV and EHV Substation works. Minimum 2 years' experience in a commercial estimating, bidding and customer facing environment. A practical working knowledge of high voltage electrical substations and the equipment found within would be beneficial. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Multi-Modal Account Manager Altrincham Full-Time 37.5 Hours per week (office based) Salary: Competitive + Benefits Reed is proud to be working in partnership with a leading logistics organisation to recruit a Multi-Modal Account Manager for their Manchester-based operations team. This is a fantastic opportunity for an experienced logistics professional to join a dynamic and forward-thinking business that values operational excellence and team collaboration. About the Role This is an operations-focused position with a strong commercial edge. You'll be responsible for managing the full transportation cycle- air, ocean, rail, and road for import, export, and cross-trade shipments. From quoting and booking to customs clearance and delivery, you'll ensure every step is executed with precision and professionalism. You'll be the key point of contact for your assigned accounts, building strong client relationships, identifying opportunities for growth, and ensuring service excellence. The role also involves working closely with internal teams to maintain compliance, optimise processes, and support continuous improvement. Key Responsibilities Manage end-to-end shipment processes across multiple modes of transport Quote and follow up on rates, ensuring competitive pricing and customer satisfaction Coordinate with suppliers, agents, and internal teams to ensure timely and accurate documentation Maintain shipment schedules and proactively update clients Ensure customs declarations are legally compliant and processed efficiently Monitor KPIs, mitigate financial risks, and support internal SOP adherence Identify opportunities for service improvement and account growth What We're Looking For Proven experience in multi-modal logistics operations Strong understanding of customs procedures and legal requirements Excellent communication and relationship-building skills High attention to detail and ability to work under pressure Proficiency in MS Office and ideally CargoWise Flexible, proactive, and team-oriented mindset Desirable Industry qualifications (e.g. BIFA) Experience in client-facing account management Why Apply? This is a brilliant opportunity to join a company that values its people and invests in their development. You'll be part of a supportive team with a positive culture, working in a fast-paced and rewarding environment. Interested? Apply today or contact Adam Norris at Reed Procurement & Supply Chain for a confidential discussion.
Apr 02, 2026
Full time
Multi-Modal Account Manager Altrincham Full-Time 37.5 Hours per week (office based) Salary: Competitive + Benefits Reed is proud to be working in partnership with a leading logistics organisation to recruit a Multi-Modal Account Manager for their Manchester-based operations team. This is a fantastic opportunity for an experienced logistics professional to join a dynamic and forward-thinking business that values operational excellence and team collaboration. About the Role This is an operations-focused position with a strong commercial edge. You'll be responsible for managing the full transportation cycle- air, ocean, rail, and road for import, export, and cross-trade shipments. From quoting and booking to customs clearance and delivery, you'll ensure every step is executed with precision and professionalism. You'll be the key point of contact for your assigned accounts, building strong client relationships, identifying opportunities for growth, and ensuring service excellence. The role also involves working closely with internal teams to maintain compliance, optimise processes, and support continuous improvement. Key Responsibilities Manage end-to-end shipment processes across multiple modes of transport Quote and follow up on rates, ensuring competitive pricing and customer satisfaction Coordinate with suppliers, agents, and internal teams to ensure timely and accurate documentation Maintain shipment schedules and proactively update clients Ensure customs declarations are legally compliant and processed efficiently Monitor KPIs, mitigate financial risks, and support internal SOP adherence Identify opportunities for service improvement and account growth What We're Looking For Proven experience in multi-modal logistics operations Strong understanding of customs procedures and legal requirements Excellent communication and relationship-building skills High attention to detail and ability to work under pressure Proficiency in MS Office and ideally CargoWise Flexible, proactive, and team-oriented mindset Desirable Industry qualifications (e.g. BIFA) Experience in client-facing account management Why Apply? This is a brilliant opportunity to join a company that values its people and invests in their development. You'll be part of a supportive team with a positive culture, working in a fast-paced and rewarding environment. Interested? Apply today or contact Adam Norris at Reed Procurement & Supply Chain for a confidential discussion.