7 jobs found

Reporting to: Premises Manager Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca's services are delivered Hours: 37.5 hrs per week including some evening and weekend hours may be required Salary: £24,754 - £28,454 per annum Overall Purpose To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites. Duties Responsibilities Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms. To become familiar and actively use the Baca's maintenance management system which aids the reactive and planned works across all sites. Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned. Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up. Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed. Support in the setting-up and closing down of properties and rooms between moves. Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people. Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful. Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification. Supporting with other administrative activities in line with the team needs. General: Play an active and supportive role within the organisation. Take ownership of files allocated, ensuring they are up to date and stored correctly. Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca's Confidentiality statement and Data Protection Policy. Embrace the Vision and Values of Baca and reflect this in working practice. Treat all staff and young people fairly and without prejudice, in line with Baca's Equality and Diversity policy. Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca's Child, Vulnerable Adult Protection & Safeguarding Policy. Adhere to all Baca's policies and procedures. Personal Specification Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties. The successful applicant will have a personable style that is in line with Baca's vision and values. Someone who is supportive, approachable, responsible, reliable and personable. Qualifications/Knowledge/Experience Good knowledge/understanding of the building and maintenance process. A good awareness of general health and safety, especially regarding maintenance work. Ability to use computers well, with experience in Microsoft Office and on-line email systems. Experience of prioritising workload to meet competing deadlines. Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner. Skills/Abilities Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening. Excellent personal organisation with a high attention to detail. Ability to manage a number of tasks at any one time. Self-motivated to complete a varied workload. Working well as part of a team is essential. Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties. Ability to work to deadlines and respond in a flexible way to the changing demands of Baca's work. Other Expectations Appointment is subject to a satisfactory DBS check. Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular. Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice. Commitment to work within the aims, values and ethos of the organisation. Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors. Holds a full, clean driving licence and has access to transport. How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you. Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

Domestic Abuse Support Worker Location: Butterfly House, Bedford Salary: £16,380 Vacancy Type: Permanent, Part Time (25 hours per week) Closing Date: 26 March, 2026 Bedford Women s Refuge, Butterfly House, is a safe haven for women and their children, fleeing domestic abuse. This new provision accommodates up to 10 women, either with or without dependent children with a safe and stable place for them to live, whilst accessing therapeutic recovery support. As a Domestic Abuse Support Worker at Butterfly House, you ll manage a caseload of customers who have complex needs, through their journey with Stonewater s supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You ll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You ll ensure that our customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies. The ideal candidate will: Have proven experience of working with people who have multiple complex needs and/or domestic abuse. Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning. Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs. Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community. Have the ability to record concise, accurate case notes and support paperwork. Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. Have knowledge of housing and benefits advice. Have experience of using a housing management system or other similar software. Have exceptional communication skills. Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Senior Tenancy & Support Officer Nottingham NG3 14 per hour Monday to Friday 9:00am - 4:30pm (7 hours per day, 30-minute unpaid lunch) About the Service This role is based within a 33-bed supported accommodation service for young refugees in Nottingham. Residents may experience language barriers and present with complex or emerging support needs. The service operates within a structured housing and regulatory framework, requiring high levels of professionalism, safeguarding awareness, and accurate record keeping. You will work as part of a team to ensure residents receive high-quality, person-centred housing support while progressing towards independence and sustainable move-on accommodation. The Role We are seeking an experienced Tenancy & Support Officer who can confidently manage both housing administration and structured support responsibilities. This role requires someone who can independently: Conduct tenancy sign-ups and explain tenancy agreements Submit and manage Housing Benefit and Universal Credit housing element claims Create person-centred support plans from scratch Develop detailed risk assessments from scratch Manage an individual caseload This is not a generic support worker position we are looking for someone confident in documentation, housing processes, and structured support delivery. Key Responsibilities Tenancy & Housing Management Conduct new tenancy sign-ups and clearly explain tenancy agreements and scheme policies Submit new Housing Benefit claims and manage ongoing Universal Credit housing element cases Liaise with local authorities regarding benefit queries or delays Support residents in understanding rent liabilities and preventing arrears Complete property inventory checks at move-in Assist with monitoring housing-related payments Assessments, Support Planning & Risk Management Conduct full initial needs assessments upon admission Create comprehensive, person-centred support plans from scratch Develop detailed and dynamic risk assessments from scratch Regularly review and update support plans and risk documentation Set outcome-focused goals with residents Ensure all documentation is accurate, compliant, and audit-ready Caseload & Resident Support Manage an individual caseload of residents Deliver structured keywork sessions Provide guidance, advocacy, and appropriate signposting Support residents experiencing language and cultural barriers Promote independence and move-on planning Safeguarding & Compliance Follow safeguarding policies and escalation procedures Respond appropriately to incidents and crisis situations Always maintain professional boundaries Ensure GDPR and confidentiality compliance Record and escalate notifiable incidents accurately Administration & Scheme Support Maintain accurate and confidential case management records Update internal systems daily Ensure files and documentation are inspection-ready Contribute to service monitoring and performance reporting Support the efficient day-to-day running of the scheme Essential Skills & Experience Proven experience within supported housing, housing support, or social care Experience signing up customers to new tenancy agreements Proven experience submitting Housing Benefit claims and/or managing Universal Credit housing element claims Demonstrable experience creating person-centred support plans independently from scratch Demonstrable experience completing risk assessments independently from scratch Experience managing a structured caseload Strong safeguarding knowledge Excellent written documentation and IT skills Ability to work within a multi-agency and legislative framework Enhanced DBS required Personal Attributes Compassionate and person-centred Organised and process-driven Professional with clear boundaries Resilient and solution-focused Committed to achieving positive outcomes for residents

About the role: Ready to lead services that help people truly move forward not just move on? As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing. Day to day, you ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track. You ll balance operational grip with strategic oversight using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities. This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you re someone who thrives on responsibility, backs your team to deliver their best work and keeps people s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference. About you: You re a confident and compassionate leader who knows that strong management creates the conditions for change. Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations Can build trusted relationships with local authorities and partners while holding performance and accountability Is motivated by helping people sustain their homes and build independent, connected lives not just meet targets About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing Date: Sunday 15th March at midnight Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

Role: Domestic Abuse Caseworker Location: Buckinghamshire Hours: 37 hours per week (occasional evenings) Salary: £15-19 per hour (£ 28,624 PA) Start Date: ASAP Duration: Fixed Term Contract until March 2027. Our client is a dedicated charity supporting women and children affected by domestic abuse. They deliver refuge, outreach, and advocacy services, ensuring survivors are supported to build safer, independent lives. Key Responsibilities: • Manage a caseload of women assessed as standard risk, offering tailored 1:1 support • Complete risk and needs assessments, developing safety and support plans • Provide advocacy around housing, benefits, legal options, and health services • Support clients through the civil and criminal justice processes • Deliver interventions that build resilience, independence, and safety • Signpost to specialist services where needed • Work in partnership with statutory and voluntary agencies, including children s services • Maintain accurate case records and contribute to monitoring requirements Requirements: • Experience providing direct support to vulnerable individuals, ideally within domestic abuse or VAWG services • Knowledge of safeguarding legislation and procedures for children and adults at risk • Ability to assess risk, safety plan, and advocate effectively for clients • Skilled in partnership working and multi-agency collaboration • Strong communication and organisational skills with caseload management experience • DBS issued within the last 12 months or registered on the update service • Full UK Driving Licence with access to a vehicle would be advantageous If it sounds of interest, please call Ellie on (phone number removed) or email at (url removed) Supporting Futures Consulting acts as both an employer and an agency.

Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies