Salesforce Administrator and Analyst We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow - Salesforce Administrator and Analyst Location: London/hybrid Hours: Full-time Salary: £39,000 Contract: Fixed Term Contract to 2029 Closing date for applications: Monday 10 November at 9am First round interviews: Monday 17 November 2025 Second round interviews: Wednesday 26 November 2025 The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The Role This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders. Key responsibilities include: Salesforce design, development and support Data analysis and reporting User support and continuous improvement Collaboration and communication Please note: this role is a fixed term contract to 2029 About You We are looking for someone with: Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support. The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code. Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools. The ability to communicate technical concepts clearly to non-technical audiences. A collaborative approach and willingness to learn from others. Strong organisational skills and attention to detail. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 21, 2025
Full time
Salesforce Administrator and Analyst We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow - Salesforce Administrator and Analyst Location: London/hybrid Hours: Full-time Salary: £39,000 Contract: Fixed Term Contract to 2029 Closing date for applications: Monday 10 November at 9am First round interviews: Monday 17 November 2025 Second round interviews: Wednesday 26 November 2025 The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The Role This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders. Key responsibilities include: Salesforce design, development and support Data analysis and reporting User support and continuous improvement Collaboration and communication Please note: this role is a fixed term contract to 2029 About You We are looking for someone with: Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support. The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code. Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools. The ability to communicate technical concepts clearly to non-technical audiences. A collaborative approach and willingness to learn from others. Strong organisational skills and attention to detail. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior IFA Administrator / Team Leader Are you an experienced IFA Administrator keen to take the steps into management? We have a fantastic opportunity to join our client, a highly respected wealth management practice, that is undergoing an exciting stage of growth. You will be working in a dynamic and professional environment yet still offering a "family" environment. Being part of a forward-thinking business, you will have scope to help shape and enhance the businesses processes and practices. If you are a highly organised Senior Administrator / Team Leader who is currently or previously worked for a St James's Place Practice, that wants to be part of this exciting growth phase and develop your career further within financial services, we want to speak with you. Candidates must have experience of the following: SalesForce, Bluedoor, iBusiness and My Practice. £30 - 40k Basic + Bonus + Benefits (Dependent on experience)
Oct 21, 2025
Full time
Senior IFA Administrator / Team Leader Are you an experienced IFA Administrator keen to take the steps into management? We have a fantastic opportunity to join our client, a highly respected wealth management practice, that is undergoing an exciting stage of growth. You will be working in a dynamic and professional environment yet still offering a "family" environment. Being part of a forward-thinking business, you will have scope to help shape and enhance the businesses processes and practices. If you are a highly organised Senior Administrator / Team Leader who is currently or previously worked for a St James's Place Practice, that wants to be part of this exciting growth phase and develop your career further within financial services, we want to speak with you. Candidates must have experience of the following: SalesForce, Bluedoor, iBusiness and My Practice. £30 - 40k Basic + Bonus + Benefits (Dependent on experience)
Administration Team Leader Are you an experienced IFA Administration Team Leader interested in joining a highly respected wealth management practice, that is undergoing an exciting stage of growth. You will be working in a dynamic and professional environment yet still offering a "family" environment. Being part of a forward-thinking business, you will have scope to help shape and enhance the businesses processes and practices. If you are a highly organised Senior Administrator / Team Leader who is currently or previously worked for a St James's Place Practice, that wants to be part of this exciting growth phase and develop your career further within financial services, we want to speak with you. Candidates must have experience of the following: SalesForce, Bluedoor, iBusiness and My Practice. £30 - 40k Basic + Bonus + Benefits (Dependent on experience)
Oct 21, 2025
Full time
Administration Team Leader Are you an experienced IFA Administration Team Leader interested in joining a highly respected wealth management practice, that is undergoing an exciting stage of growth. You will be working in a dynamic and professional environment yet still offering a "family" environment. Being part of a forward-thinking business, you will have scope to help shape and enhance the businesses processes and practices. If you are a highly organised Senior Administrator / Team Leader who is currently or previously worked for a St James's Place Practice, that wants to be part of this exciting growth phase and develop your career further within financial services, we want to speak with you. Candidates must have experience of the following: SalesForce, Bluedoor, iBusiness and My Practice. £30 - 40k Basic + Bonus + Benefits (Dependent on experience)
The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills.They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system. PurposeThe role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes. Responsibility Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly. Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system. Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained. Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system. Act as a primary point of contact for Salesforce-related queries and support requests. Accountable for ensuring the integrity and reliability of the Salesforce system. Experience Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation. Understanding of Salesforce security principles. Some experience with Salesforce Service and Experience Cloud. Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads. Strong analytical and problem-solving skills with attention to detail. A proactive approach to identify and deliver system improvements. Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
Oct 21, 2025
Full time
The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills.They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system. PurposeThe role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes. Responsibility Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly. Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system. Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained. Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system. Act as a primary point of contact for Salesforce-related queries and support requests. Accountable for ensuring the integrity and reliability of the Salesforce system. Experience Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation. Understanding of Salesforce security principles. Some experience with Salesforce Service and Experience Cloud. Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads. Strong analytical and problem-solving skills with attention to detail. A proactive approach to identify and deliver system improvements. Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
I am currently looking for an experienced Salesforce System Administrator/Analyst to join our customer on a permanent basis. The role will require a Salesforce SME to own proactive system administration as well as wider support for the ongoing Salesforce implementation. As well as a strong technical background, suitable candidates will: Have proven work experience as a Salesforce Administrator or similar role. Have extensive experience in Salesforce configuration, customization, security, and data management. Be a Certified Salesforce Administrator. Possess deep knowledge of Salesforce products and their functionalities. This role is to join a passionate team who all work together to benefit the wider business, often overlapping roles and responsibilities. Therefore, they are looking for a motivated individual who is looking for a challenging, yet rewarding next career step. I do have a more detailed job description I can share, should the above sound of interest.
Oct 21, 2025
Full time
I am currently looking for an experienced Salesforce System Administrator/Analyst to join our customer on a permanent basis. The role will require a Salesforce SME to own proactive system administration as well as wider support for the ongoing Salesforce implementation. As well as a strong technical background, suitable candidates will: Have proven work experience as a Salesforce Administrator or similar role. Have extensive experience in Salesforce configuration, customization, security, and data management. Be a Certified Salesforce Administrator. Possess deep knowledge of Salesforce products and their functionalities. This role is to join a passionate team who all work together to benefit the wider business, often overlapping roles and responsibilities. Therefore, they are looking for a motivated individual who is looking for a challenging, yet rewarding next career step. I do have a more detailed job description I can share, should the above sound of interest.
Salesforce Systems Administrator Location: Surrey (Hybrid - 2-3 days onsite per week) Salary: £70,000 - £75,000 + up to 20% bonus Type: Permanent Are you an experienced Salesforce Administrator looking to join a global organisation that's investing heavily in technology and digital transformation? This is an excellent opportunity to play a key role in managing and optimising a large-scale Salesforce implementation within a complex, fast-moving international business. Our client, a market-leading global supply chain company, is on an exciting transformation journey to modernising its technology landscape and embed Salesforce as a strategic platform across multiple regions. As Salesforce Systems Administrator, you'll be part of the global technology team, supporting the Front Office platform used by commercial and customer-facing teams worldwide. You'll be responsible for ensuring the smooth running of the Salesforce environment, driving adoption, maintaining system integrity, and delivering enhancements that support business growth and operational excellence. Key Responsibilities Perform daily system administration of Salesforce, including user management, profiles, roles, permissions, reports, and dashboards. Manage standard and non-standard service requests, ensuring timely and efficient resolution. Implement and test new Salesforce features and enhancements following best practices. Monitor data quality, security, and compliance within the platform. Troubleshoot and resolve issues, escalating complex cases to external support partners as required. Work closely with business stakeholders to understand needs and translate them into technical solutions. Provide training, guidance, and support to end users to drive adoption and best practice usage. Stay up to date with Salesforce releases and recommend improvements to enhance system performance and user experience. About You Proven experience as a Salesforce Administrator or similar role in a complex or multinational organisation. Salesforce Administrator (ADM 201) certification, or willingness to obtain within 6 months. Strong understanding of Salesforce configuration, customization, data management, and security. Familiarity with Salesforce Lightning, Apex, and LWC is advantageous. Excellent analytical, problem-solving, and communication skills. Confident collaborating with senior stakeholders, technical teams, and external vendors. Self-motivated, resilient, and able to work both independently and collaboratively in a dynamic environment. If you're a proactive Salesforce professional looking to make a tangible impact in a global organisation, please apply with an up to date CV for further consideration.
Oct 21, 2025
Full time
Salesforce Systems Administrator Location: Surrey (Hybrid - 2-3 days onsite per week) Salary: £70,000 - £75,000 + up to 20% bonus Type: Permanent Are you an experienced Salesforce Administrator looking to join a global organisation that's investing heavily in technology and digital transformation? This is an excellent opportunity to play a key role in managing and optimising a large-scale Salesforce implementation within a complex, fast-moving international business. Our client, a market-leading global supply chain company, is on an exciting transformation journey to modernising its technology landscape and embed Salesforce as a strategic platform across multiple regions. As Salesforce Systems Administrator, you'll be part of the global technology team, supporting the Front Office platform used by commercial and customer-facing teams worldwide. You'll be responsible for ensuring the smooth running of the Salesforce environment, driving adoption, maintaining system integrity, and delivering enhancements that support business growth and operational excellence. Key Responsibilities Perform daily system administration of Salesforce, including user management, profiles, roles, permissions, reports, and dashboards. Manage standard and non-standard service requests, ensuring timely and efficient resolution. Implement and test new Salesforce features and enhancements following best practices. Monitor data quality, security, and compliance within the platform. Troubleshoot and resolve issues, escalating complex cases to external support partners as required. Work closely with business stakeholders to understand needs and translate them into technical solutions. Provide training, guidance, and support to end users to drive adoption and best practice usage. Stay up to date with Salesforce releases and recommend improvements to enhance system performance and user experience. About You Proven experience as a Salesforce Administrator or similar role in a complex or multinational organisation. Salesforce Administrator (ADM 201) certification, or willingness to obtain within 6 months. Strong understanding of Salesforce configuration, customization, data management, and security. Familiarity with Salesforce Lightning, Apex, and LWC is advantageous. Excellent analytical, problem-solving, and communication skills. Confident collaborating with senior stakeholders, technical teams, and external vendors. Self-motivated, resilient, and able to work both independently and collaboratively in a dynamic environment. If you're a proactive Salesforce professional looking to make a tangible impact in a global organisation, please apply with an up to date CV for further consideration.
We are currently working in partnership with a highly regarded Wealth Management firm based in Altrincham, who are seeking a Client Support Administrator to join their team on a part-time basis. This is an excellent opportunity to join a professional, client-focused business, providing first-class administrative support to their financial advisers and wider team. The Role: Providing day-to-day administrative support across client accounts and adviser requirements Preparing and maintaining client records and documentation with accuracy and attention to detail Handling client correspondence and ensuring all communications are dealt with promptly and professionally Supporting the preparation of reports, meeting packs, and compliance-related documentation Assisting in the smooth running of the office and contributing to the delivery of an excellent client experience Requirements: Previous experience in a similar administrative role, ideally within financial services or wealth management Strong organisational and communication skills, with a proactive and professional approach Ability to work efficiently and accurately, managing multiple tasks within deadlines Competent IT skills, including the use of Microsoft Office Experience of Salesforce would be highly beneficial Previous exposure to the wealth management or financial planning environment would also be advantageous Key Details: Hours: Part-time, 3 days per week Duration: 9 months initially, with a strong likelihood of extension for a further 6 months Rate: 15 per hour Location: Altrincham office. Whilst office presence is preferred, flexible working arrangements can be considered. This is a fantastic opportunity, within a reputable Wealth Management firm to support their advisers and enhancing client service delivery. If you believe your skills and experience match what we are looking for, please apply now in order to be considered.
Oct 19, 2025
Full time
We are currently working in partnership with a highly regarded Wealth Management firm based in Altrincham, who are seeking a Client Support Administrator to join their team on a part-time basis. This is an excellent opportunity to join a professional, client-focused business, providing first-class administrative support to their financial advisers and wider team. The Role: Providing day-to-day administrative support across client accounts and adviser requirements Preparing and maintaining client records and documentation with accuracy and attention to detail Handling client correspondence and ensuring all communications are dealt with promptly and professionally Supporting the preparation of reports, meeting packs, and compliance-related documentation Assisting in the smooth running of the office and contributing to the delivery of an excellent client experience Requirements: Previous experience in a similar administrative role, ideally within financial services or wealth management Strong organisational and communication skills, with a proactive and professional approach Ability to work efficiently and accurately, managing multiple tasks within deadlines Competent IT skills, including the use of Microsoft Office Experience of Salesforce would be highly beneficial Previous exposure to the wealth management or financial planning environment would also be advantageous Key Details: Hours: Part-time, 3 days per week Duration: 9 months initially, with a strong likelihood of extension for a further 6 months Rate: 15 per hour Location: Altrincham office. Whilst office presence is preferred, flexible working arrangements can be considered. This is a fantastic opportunity, within a reputable Wealth Management firm to support their advisers and enhancing client service delivery. If you believe your skills and experience match what we are looking for, please apply now in order to be considered.
Sales and Project Administrator Your new company Hays are working in conjunction with a large Manufacturing business in Telford who are seeking a proactive and detail-orientedProject Administrator to join their Sales and Projects department. This role supports key business functions and customer interactions, ensuring smooth project execution and documentation management. Your new role As a Sales and Projects Administrator your duties will include: Support communication with direct customers, intercompany teams, and partners.Maintain and update customer contact details in the CRM system.Update Work in Progress (WIP) records within the ERP/CRM system.Collaborate with Customer Experience departments to enhance service delivery.Assist with inbound sales order management.Manage and maintain project documentation.Create documentation to support the sales order receipt and processing workflow.Adhere to company Quality Management System (QMS) procedures and processes.Escalate issues and complaints appropriately.Build and maintain strong relationships with customers.Perform additional duties as required within skill and competence range. What you'll need to succeed Proven experience in Sales Order Processing.Ability to work in a fast-paced, agile environment, adapting to change effectively.Experience working in cross-functional teams.Background in customer-facing roles.Proficiency in Microsoft Office applications.Strong verbal and written communication skills.A dynamic individual with aspirations for growth within the company.Experience with Sage 50 or Sage 200, or similar accounting/planning software (preferred).Familiarity with Salesforce (beneficial but not essential). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 16, 2025
Full time
Sales and Project Administrator Your new company Hays are working in conjunction with a large Manufacturing business in Telford who are seeking a proactive and detail-orientedProject Administrator to join their Sales and Projects department. This role supports key business functions and customer interactions, ensuring smooth project execution and documentation management. Your new role As a Sales and Projects Administrator your duties will include: Support communication with direct customers, intercompany teams, and partners.Maintain and update customer contact details in the CRM system.Update Work in Progress (WIP) records within the ERP/CRM system.Collaborate with Customer Experience departments to enhance service delivery.Assist with inbound sales order management.Manage and maintain project documentation.Create documentation to support the sales order receipt and processing workflow.Adhere to company Quality Management System (QMS) procedures and processes.Escalate issues and complaints appropriately.Build and maintain strong relationships with customers.Perform additional duties as required within skill and competence range. What you'll need to succeed Proven experience in Sales Order Processing.Ability to work in a fast-paced, agile environment, adapting to change effectively.Experience working in cross-functional teams.Background in customer-facing roles.Proficiency in Microsoft Office applications.Strong verbal and written communication skills.A dynamic individual with aspirations for growth within the company.Experience with Sage 50 or Sage 200, or similar accounting/planning software (preferred).Familiarity with Salesforce (beneficial but not essential). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and maintain good Client relationships. Strong decision making and judgement, influencing, and presentation skills. Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 16, 2025
Full time
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and maintain good Client relationships. Strong decision making and judgement, influencing, and presentation skills. Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SC Cleared Salesforce Developer 6 Months Predominantly remote (Maximum of 1-2 days per month on site) 650 per day (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. Please note - Due to the nature of the client, the selected candidate MUST HAVE Active SC Clearance and be a sole British National As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain. The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Responsibilities on the role- Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions What experience you'll bring: Strong Salesforce Industry development experience preferred. Public Sector Solutions preferred & Omnistudio must Experience in day-to-day development/configuration in Salesforce Industries Cloud Data Mappers (fka Data Raptors) Omni Processes (fka Integration Procedures) OmniScripts Skills in Apex (triggers, batch, web services) Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps) Experience of JavaScript/Lightning components Basic understanding of Apex sharing and security model Experienced with Lightning Web Components Skills in analysing and problem-solving issues Experience of prioritising tasks and working to deadlines Strong communication, time-management and multi-tasking skills Automated testing experience (e.g. Provar, Selenium) - desirable Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement. Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 16, 2025
Contractor
SC Cleared Salesforce Developer 6 Months Predominantly remote (Maximum of 1-2 days per month on site) 650 per day (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. Please note - Due to the nature of the client, the selected candidate MUST HAVE Active SC Clearance and be a sole British National As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain. The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Responsibilities on the role- Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions What experience you'll bring: Strong Salesforce Industry development experience preferred. Public Sector Solutions preferred & Omnistudio must Experience in day-to-day development/configuration in Salesforce Industries Cloud Data Mappers (fka Data Raptors) Omni Processes (fka Integration Procedures) OmniScripts Skills in Apex (triggers, batch, web services) Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps) Experience of JavaScript/Lightning components Basic understanding of Apex sharing and security model Experienced with Lightning Web Components Skills in analysing and problem-solving issues Experience of prioritising tasks and working to deadlines Strong communication, time-management and multi-tasking skills Automated testing experience (e.g. Provar, Selenium) - desirable Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement. Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around 45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Oct 15, 2025
Full time
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around 45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
RESPONSIBILITIES Managing Self Takes initiative to identify and address issues before they escalate Manages time and tasks efficiently without constant supervision Owns outcomes and follows through on commitments Adjusts quickly to changing priorities and environments Works independently to achieve goals Assess and focus on high-impact tasks Finds solutions and makes decisions using available resources Seeks feedback and opportunities for self-improvement Keeps stakeholders informed and asks for help when needed Focuses on delivering outcomes rather than just completing tasks Managing Others Leads and motivates cross-functional teams during development projects Facilitates collaboration and effective communication among team members and stakeholders Provides clear direction, sets expectations, and ensures accountability for deliverables Supports team members' professional growth through coaching, feedback, and knowledge sharing Manages conflict constructively and fosters a positive, inclusive team environment Coordinates resources and schedules to meet project milestones and objectives Acts as a liaison between technical and non-technical teams to ensure alignment and understanding Encourages innovation, continuous improvement, and adoption of best practices within the team Interacting with Others Utilises tact, diplomacy, and strong negotiation skills to foster positive working relationships and resolve conflicts Actively participates in daily standup meetings, project planning sessions, and other collaborative forums Adapts communication style to suit diverse audiences and situations Provides timely and constructive feedback to colleagues and stakeholders Practices active listening and ensures mutual understanding in all interactions Maintains professionalism and confidentiality in all communications CUSTOMERS External Customers / Suppliers Liaises with product vendor regarding bugs and feature requests under guidance Internal Customers Collaborates with internal teams within the Haz business and DB&T to resolve issues Communicates clearly and effectively with internal teams, customers, and external partners Provides basic product advice and recommendations Refers complex or out-of-scope requests to Product Lead Provides product support and guidance to internal users Participates in cross-functional projects as required Hosts workshops with the business and documents minutes and assigns actions Responds to and resolves customer queries and supports tickets Escalates second-level help desk tickets as needed Provides product demonstrations and user training under guidance Maintains professional written and verbal communication Gathers and documents customer feedback for product improvements Liaises with customers via various communication channels SUSTAINABILITY Develops understanding of product's role in the processing of Hazardous Waste Works towards becoming a subject matter expert in product deployment for environmental considerations SKILLS / BEHAVIOUR / EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech / A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales / Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK / DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your areas for development - Product Lead in 3-5 years
Oct 15, 2025
Seasonal
RESPONSIBILITIES Managing Self Takes initiative to identify and address issues before they escalate Manages time and tasks efficiently without constant supervision Owns outcomes and follows through on commitments Adjusts quickly to changing priorities and environments Works independently to achieve goals Assess and focus on high-impact tasks Finds solutions and makes decisions using available resources Seeks feedback and opportunities for self-improvement Keeps stakeholders informed and asks for help when needed Focuses on delivering outcomes rather than just completing tasks Managing Others Leads and motivates cross-functional teams during development projects Facilitates collaboration and effective communication among team members and stakeholders Provides clear direction, sets expectations, and ensures accountability for deliverables Supports team members' professional growth through coaching, feedback, and knowledge sharing Manages conflict constructively and fosters a positive, inclusive team environment Coordinates resources and schedules to meet project milestones and objectives Acts as a liaison between technical and non-technical teams to ensure alignment and understanding Encourages innovation, continuous improvement, and adoption of best practices within the team Interacting with Others Utilises tact, diplomacy, and strong negotiation skills to foster positive working relationships and resolve conflicts Actively participates in daily standup meetings, project planning sessions, and other collaborative forums Adapts communication style to suit diverse audiences and situations Provides timely and constructive feedback to colleagues and stakeholders Practices active listening and ensures mutual understanding in all interactions Maintains professionalism and confidentiality in all communications CUSTOMERS External Customers / Suppliers Liaises with product vendor regarding bugs and feature requests under guidance Internal Customers Collaborates with internal teams within the Haz business and DB&T to resolve issues Communicates clearly and effectively with internal teams, customers, and external partners Provides basic product advice and recommendations Refers complex or out-of-scope requests to Product Lead Provides product support and guidance to internal users Participates in cross-functional projects as required Hosts workshops with the business and documents minutes and assigns actions Responds to and resolves customer queries and supports tickets Escalates second-level help desk tickets as needed Provides product demonstrations and user training under guidance Maintains professional written and verbal communication Gathers and documents customer feedback for product improvements Liaises with customers via various communication channels SUSTAINABILITY Develops understanding of product's role in the processing of Hazardous Waste Works towards becoming a subject matter expert in product deployment for environmental considerations SKILLS / BEHAVIOUR / EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech / A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales / Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK / DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your areas for development - Product Lead in 3-5 years
Recruitment Administrator with Account Management Office Angels are currently recruiting for a Recruitment Administrator with Account Management. Working for an award-winning branch, our friendly team will make you very welcome. Office Angels is celebrating it's 40th anniversary next year and is built on providing exceptional service and customer care to both our clients and candidates. We are looking for someone to support the team our team. Role: Recruitment Administrator Location: - Hybrid 3 days in the office, 2 at home (Central Bromley x 2 days , Liverpool Street Head Office x 1 day) Salary: 26,000 - 28,000 pa Benefits: Hybrid Working: Enjoy the flexibility of working both in the office and from home Employee Discounts: Access exclusive discounts with various retailers and service providers 22 Days Holiday a year, bank holidays and your birthday off Duties include: Working closely with the team to provide full admin support Advertising roles on various platforms Sourcing and engaging with potential candidates Point of contact for our existing candidates, answering queries and supporting Registering candidates - interviewing and compliance Updating candidate and client information using Salesforce Payroll using our inhouse system Liaising with clients - looking after various requirements The ideal candidate will have/be: Experience in an administrative role Excellent customer service skills with a friendly and approachable manner Exceptional attention to detail A proactive approach, used to working in a fast-paced environment If you are interested in this position, please send your CV to the team at (url removed) or alternatively please apply online Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 15, 2025
Full time
Recruitment Administrator with Account Management Office Angels are currently recruiting for a Recruitment Administrator with Account Management. Working for an award-winning branch, our friendly team will make you very welcome. Office Angels is celebrating it's 40th anniversary next year and is built on providing exceptional service and customer care to both our clients and candidates. We are looking for someone to support the team our team. Role: Recruitment Administrator Location: - Hybrid 3 days in the office, 2 at home (Central Bromley x 2 days , Liverpool Street Head Office x 1 day) Salary: 26,000 - 28,000 pa Benefits: Hybrid Working: Enjoy the flexibility of working both in the office and from home Employee Discounts: Access exclusive discounts with various retailers and service providers 22 Days Holiday a year, bank holidays and your birthday off Duties include: Working closely with the team to provide full admin support Advertising roles on various platforms Sourcing and engaging with potential candidates Point of contact for our existing candidates, answering queries and supporting Registering candidates - interviewing and compliance Updating candidate and client information using Salesforce Payroll using our inhouse system Liaising with clients - looking after various requirements The ideal candidate will have/be: Experience in an administrative role Excellent customer service skills with a friendly and approachable manner Exceptional attention to detail A proactive approach, used to working in a fast-paced environment If you are interested in this position, please send your CV to the team at (url removed) or alternatively please apply online Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills. They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system. Purpose The role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes. Responsibility Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly. Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system. Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained. Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system. Act as a primary point of contact for Salesforce-related queries and support requests. Accountable for ensuring the integrity and reliability of the Salesforce system. Experience Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation. Understanding of Salesforce security principles. Some experience with Salesforce Service and Experience Cloud. Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads. Strong analytical and problem-solving skills with attention to detail. A proactive approach to identify and deliver system improvements. Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
Oct 15, 2025
Contractor
The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills. They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system. Purpose The role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes. Responsibility Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly. Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system. Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained. Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system. Act as a primary point of contact for Salesforce-related queries and support requests. Accountable for ensuring the integrity and reliability of the Salesforce system. Experience Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation. Understanding of Salesforce security principles. Some experience with Salesforce Service and Experience Cloud. Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads. Strong analytical and problem-solving skills with attention to detail. A proactive approach to identify and deliver system improvements. Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third parties and internal stakeholders, providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving skills from identification of an issue to closure, support of user acceptance testing and managing user expectations throughout the software development life cycle and into IT operations. Proactive attitude to develop your technical skills and take on new challenges in particular using Salesforce. Direct experience of Service Cloud, Non Profit Success Pack and Salesforce CPQ will be advantageous. We also support Experience Cloud, Marketing Cloud and Data Cloud functionality. You will also have experience and an interest in supporting and developing Agentic AI capabilities with Einstein or AgentForce What you'll get in return The organisation really values its people and has created an inclusive culture where everyone feels they belong. It's important to them that their people reflect and represent the diversity of the communities and audiences they serve. The role is a hybrid working one where you would be required to come into the office twice/week. The benefits package is generous and includes contributory pension, discounted gym membership, holiday allowance of up to 32 days linked to length of service, season ticket loan and flexible working whenever possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 15, 2025
Full time
Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third parties and internal stakeholders, providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving skills from identification of an issue to closure, support of user acceptance testing and managing user expectations throughout the software development life cycle and into IT operations. Proactive attitude to develop your technical skills and take on new challenges in particular using Salesforce. Direct experience of Service Cloud, Non Profit Success Pack and Salesforce CPQ will be advantageous. We also support Experience Cloud, Marketing Cloud and Data Cloud functionality. You will also have experience and an interest in supporting and developing Agentic AI capabilities with Einstein or AgentForce What you'll get in return The organisation really values its people and has created an inclusive culture where everyone feels they belong. It's important to them that their people reflect and represent the diversity of the communities and audiences they serve. The role is a hybrid working one where you would be required to come into the office twice/week. The benefits package is generous and includes contributory pension, discounted gym membership, holiday allowance of up to 32 days linked to length of service, season ticket loan and flexible working whenever possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A client of ours in the Clacton on Sea area are recruiting a Sales Administrator to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying 25,000 - 28,000 per annum depending on experience. Key Duties include but are not limited to: Process sales orders within Salesforce Ensure quotations and orders are accurate Assist with sales enquires/leads, input into Salesforce and assign to appropriate team. Process card payments Produce and maintain product price lists for all sectors. Complete internal and external forms/questionnaires as required, such as returns or credit account applications. Assist in the maintenance of any existing accreditations as well as completing supplier portals. Updating the system when needed, adding new contacts and accounts and removing incorrect data. General administration/reception duties such as answering the phone and greeting visitors. Reporting and analysis of data. Assist with mentoring new starters when needed. Skills and Experience required to be considered for this Sales Administrator position: Experience in using a CRM system Proficient within the Microsoft packages Excellent communication and customer service skills Highly organised Previous experience within the manufacturing and production industry is desirable. Great Benefits to working for this company include: Potential to earn 10% of basic salary Health and lifestyle services Wellbeing program 20 days holiday + bank holiday Option to purchase up to 5 days holiday And more! If you feel like you meet the above criteria & would like to be considered for this Sales Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
Oct 14, 2025
Full time
A client of ours in the Clacton on Sea area are recruiting a Sales Administrator to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying 25,000 - 28,000 per annum depending on experience. Key Duties include but are not limited to: Process sales orders within Salesforce Ensure quotations and orders are accurate Assist with sales enquires/leads, input into Salesforce and assign to appropriate team. Process card payments Produce and maintain product price lists for all sectors. Complete internal and external forms/questionnaires as required, such as returns or credit account applications. Assist in the maintenance of any existing accreditations as well as completing supplier portals. Updating the system when needed, adding new contacts and accounts and removing incorrect data. General administration/reception duties such as answering the phone and greeting visitors. Reporting and analysis of data. Assist with mentoring new starters when needed. Skills and Experience required to be considered for this Sales Administrator position: Experience in using a CRM system Proficient within the Microsoft packages Excellent communication and customer service skills Highly organised Previous experience within the manufacturing and production industry is desirable. Great Benefits to working for this company include: Potential to earn 10% of basic salary Health and lifestyle services Wellbeing program 20 days holiday + bank holiday Option to purchase up to 5 days holiday And more! If you feel like you meet the above criteria & would like to be considered for this Sales Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.
Oct 07, 2025
Full time
Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for an experienced candidate to provide administrative support to SEA s training and partnerships function. About SEA Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives. About the role You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer. You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary. This role will also support our efforts to grow the training offer by assisting with elements of the sales process such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA s mission and training opportunities to new and existing audiences. Together we can transform responses and save lives. What we offer 25 days annual leave plus Statutory Bank Holidays Home working (UK based) with travel as required Flexible working 5% Employer Pension Contribution 5 Wellbeing Days (non contractual) Reflective practice Health Cash Plan, including Employee Assistance Programme Enhanced sick pay, family leave and carer s leave The chance to be part of our highly professional, supportive team To apply Please apply via our website. Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025. Direct applications only no agencies please. Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA. SEA is a Disability Confident Committed, and Kinship Friendly Employer.
Oct 07, 2025
Full time
We are looking for an experienced candidate to provide administrative support to SEA s training and partnerships function. About SEA Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives. About the role You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer. You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary. This role will also support our efforts to grow the training offer by assisting with elements of the sales process such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA s mission and training opportunities to new and existing audiences. Together we can transform responses and save lives. What we offer 25 days annual leave plus Statutory Bank Holidays Home working (UK based) with travel as required Flexible working 5% Employer Pension Contribution 5 Wellbeing Days (non contractual) Reflective practice Health Cash Plan, including Employee Assistance Programme Enhanced sick pay, family leave and carer s leave The chance to be part of our highly professional, supportive team To apply Please apply via our website. Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025. Direct applications only no agencies please. Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA. SEA is a Disability Confident Committed, and Kinship Friendly Employer.
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Oct 06, 2025
Full time
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.