30 jobs found

Job Title: Business Process Manager (CRM Transformation) Location: West Midlands Contract: 6 months, 3 days per week, with possibility to extend Overview Opportunity to join a growing organisation delivering a CRM transformation across Sales, Marketing and Customer Service. This role will focus on defining, improving and implementing business processes aligned to a new CRM platform. Key Responsibilities Engage with cross-functional stakeholders to gather requirements Lead process mapping workshops (current and future state) Translate business needs into clear documentation Support CRM implementation, system design and UAT Manage risks, issues and support change/adoption activities Requirements Experience in business analysis or process improvement Strong stakeholder management and workshop facilitation skills Experience working with CRM systems (e.g. Salesforce, Dynamics, HubSpot) Strong communication and organisational abilities Desirable CRM implementation experience Understanding of sales, marketing or customer service processes

The Role The role of a programme coordinator is ensuring the smooth running of all student related events. This will include having a full understanding of all the SEO-London programmes; understanding the relevant industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to ensure the programme meets benchmark KPIs on attendance and demographics. In coordination with the programme manager will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students. This role would be suited to individuals who are committed to SEO London mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about representation and believe that background should not be a barrier to employment. Responsibilities and Accountabilities DAY TO DAY DELIVERY OF EVENTS Responsible for the overall administration all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities page and weekly newsletter STUDENT MANAGEMENT & QUERY HANDLING Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events Responsible for managing the programme inbox (where applicable) Responsible for identifying creative and innovative ways to connect, educate and train students. Provide oversight of cv support, screening, and recruitment preparation Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm Organise mentoring and buddying allocations QUALITY ASSURANCE Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM Person Specification Skills and experience We are looking for applicants who are: Looking to develop a career in charity and learn about charity programme management Motivated to work with undergraduates and enjoy interacting with large groups of people Have a working knowledge of the student lifecycle (both school and University) Strong understanding of employability skills required by students to be job market ready You can showcase: Demonstrable communication and listening skills Ability to collaborate and work as part of a team Empathic approach to working with others A passion for our mission and the determination to help build the careers of others You have some experience in some of the following skills or be willing to learn and develop them: Understanding or experience of marketing and comms Business writing skills Managing and analysing data Event coordination Good competency using Microsoft (Outlook, Word, Excel, PowerPoint, Teams) Strong organisation skills Required qualifications University degree (any discipline), apprenticeship or relevant work or volunteering experience

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy. Salesforce Marketing Cloud Engagement certified, demonstrating validated expertise in enterprise-grade marketing automation platforms. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Our client is the UK's only theatre company and participatory arts charity focused on addiction. This charity develops, nurtures and produces new writing and performances connected to substance misuse, touring to off-West End venues, festivals, treatment facilities and other civic spaces. Alongside its productions, they run weekly participatory workshops and delivers drama, dance and creative writing taster sessions in treatment facilities, using creativity to support confidence, self-esteem and lasting positive change in people's lives. Our client is recruiting a Senior Development Manager, and Prospectus is leading the search. Senior Development Manager Full time, 40 hours per week (open to part time, flexible working and job share) Hybrid working (at least 50% office based in E1 5HU) £40,000 £45,000 per annum This is a newly created role, which will help take the charity's fundraising to the next level. The new Senior Development Manager will grow existing income (trusts, foundations and statutory) and develop newer income streams (individual giving and corporate partnerships). Supported by the charity's Artistic Director/CEO and an expert Development Subcommittee, the Senior Development Manager will lead on the development and delivery of the fundraising strategy, securing five- and six-figure gifts and working towards an ambition to raise around £300,000 per year within the first two years. The role also includes oversight of regular supporter communications (including a monthly newsletter) and the use of tools such as Salesforce and Mailchimp, while keeping up to date with fundraising compliance, policy and sector trends. To be successful, you will bring substantial experience of delivering significant fundraising targets, ideally in the arts or cultural, or social welfare sectors, and a strong track record of generating income from a mix of the income streams mentioned above. Applications are welcomed from fundraisers ready to step into their first senior leadership role; however, you will have the confidence to design and implement an ambitious fundraising strategy. Crucially, you will be an excellent communicator and relationship-builder, organised and detail-focused, comfortable managing pipelines and budgets, and motivated by the power of the arts with social inclusion at its core. Our client is also keen to hear from candidates who are willing to support marketing and promotional activity (experience welcome but not essential). How to Apply At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you. To apply, please submit your CV and cover letter (maximum 2 sides of A4). Prospectus will be in touch and if your experience is suitable, will arrange an initial meeting to brief you on the role. You'll then have all the information you need to make changes to your application if needed and formally apply. We look forward to connecting with you soon. Please note that applications will be reviewed, and interviews arranged (two rounds), on a rolling basis, so please apply as soon as possible.

Senior Recruitment Consultant Wanted To Join Our Ever Expanding Team Location: Hybrid - Keele 2-3 days a week once settled. Salary : 25,500 - 27,500 (based on experience) + Benefits and bonus. Due to expansion within the business, we are now seeking an experienced Recruiter to join our team in Keele. The ideal candidate will have a proven track record in recruitment and be able to work independently as well as part of a team. This role requires someone who is proactive, organised, and has excellent communication skills and importantly you will be someone who embraces change and just rolls their sleeves up and gets stuck in. No sales is expected - This about delivering a quality candidate and client experience! Responsibilities: Will work as part of a busy recruitment team who manage a host of different vacancies from tech to blue collar, across a large portfolio of clients Manage the full recruitment process from sourcing candidates to offer. Develop and maintain strong relationships with managers and candidates. Utilise the latest recruitment methods (including AI!) to attract top talent. Conduct interviews and assessments to ensure candidates meet the required criteria. Provide regular updates and reports on recruitment activities. Will be used to working at pace with strict deadlines. Requirements: Previous experience in recruitment is essential. Strong interpersonal and communication skills are vital. Ability to work 2-3 days a week in Keele (ST5). Proficiency in using recruitment software and tools. Experience of using Sourcebreaker/Microsoft Co-Pilot and Salesforce tools a distinct advantage but not essential Excellent organisational skills and attention to detail. Benefits: Permanent position with opportunities for career growth. Flexible working arrangements. If you're ready to dive into a rewarding role where your efforts make a real difference, we invite you to apply! Come and be a part of a team that values enthusiasm, creativity, and dedication. Let's connect great talent with amazing opportunities! Apply now and embark on your next career journey with us! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Location: Reading, Hybrid (twice a month to Reading office) Hours: Full time Salary: £41,344 per annum Contract Type: Permanent Campaign Closes: 10th April 2026 Interviews: First stage interviews, WC 20th April. Second Stage interviews WC 27th April. On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. Core Purpose The Philanthropy Manager will play a critical role in Make-A-Wish UK s growing Philanthropy team. You will be responsible for building meaningful relationships with high-net-worth individuals and Trusts and Foundations, increasing income, engagement and stewardship, with a focus on developing new relationships with funders. You will also drive key growth through leadership of the Small Trust Mailing and Philanthropy Mid-Value Programmes, utilising insights and best practice to implement new strategies and streamline ways of working. Job requirements Essential Criteria Experience in working within a Philanthropy Team, with proven success in securing multiple five figure gifts from both high-net-worth individuals and Trusts and Foundations Strong experience cultivating cold and/or new prospects and converting them into five figure + donors Experience conducting targeted prospect research, identifying new funders against a set criteria or proposition Demonstrable track record of creating and implementing successful, data-informed plans resulting in increased income Excellent relationship management skills, with the ability to influence, inspire and engage both internal and external stakeholders at a wide range of levels Outstanding communication skills, both written and verbal, with the ability to convey complex information in compelling ways tailored to different audiences Highly organised and demonstrated ability to work autonomously, manage competing priorities and deliver to deadlines within a fast-paced environment Proficiency in using CRM systems (preferably Salesforce) to manage pipelines, analyse data, and generate reports Knowledge of UK fundraising regulation, ethics and trends affecting high-net-worth individuals and Trusts and Foundations fundraising Strong attention to detail, numeracy and analytical skills, with experience building financial proposals, income forecasts and donor investment cases Desirable Criteria Previous experience running high-value mailing programmes Track-record of securing both restricted and unrestricted income Previous experience recruiting and managing giving club members Experience of working collaboratively with a Prospect Research function, sharing responsibilities and communicating effectively Experience working in a rapidly growing team, managing organisational expectations and flexibly capitalising on emerging opportunities Job responsibilities Relationship Management, Stewardship and New Business Personally build and manage a portfolio of high-net-worth individuals and Trust and Foundation prospects and donors, giving between £10,000-£50,000. Lead personalised and effective cultivation, asks, engagement and stewardship for your portfolio. Contribute to the development of compelling and attractive propositions to increase giving and/or recruit new high value supporters. Work effectively with internal and external influencers to engage supporters and create magical moments, bringing them closer to Make-A-Wish UK s work. Manage donor agreements and grant terms and conditions, ensuring compliance and best practice. Work collaboratively with the Prospect Development Lead to identify new prospective funders, as well as conducting your own prospect research in line with agreed key priorities, sectors or themes. Ensure data is accurate and up to date on our CRM to support effective pipeline management and draw insights. Strategy, Planning and Delivery of Mid-Level Programmes Build on the design and implementation of a new personalised Philanthropy Mid-Value programme for supporters giving £1-£10K, with the aims of securing, retaining and growing support. Lead on enhancing the existing Small Trusts Mailing programme, effectively implementing streamlined processes to increase ROI. Collaborate with the Philanthropy Team, and other teams where needed, to forecast income, set targets, and manage your pipeline budget. Work closely with the Prospect Development Lead to draw insights, and implement these across the mid-value programmes. Continuously review programme success and efficiency, reporting on progress, identifying successes and learnings, as well as progress against KPIs and income targets. Collaboration & Influence Champion a philanthropic mindset across Make-A-Wish UK, acting as an ambassador for the power and value of Major Donor and Trusts and Foundations fundraising. Work closely with other teams, including Finance, wishgranting, Insight and Innovation, and Brand Communications and Engagement, to build budgets, report on impact and cultivate, engage, ask and steward your portfolio. Act as an ambassador for Make-A-Wish UK at external events, such as high-level fundraising networks, sector forums and conferences. Job benefits 26 days annual leave with the option to buy/sell annual leave (pro rata for part time) Paid Birthday leave Flexible & Hybrid working arrangements Salary exchange pension scheme Paid volunteering days Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more! Cycle to work initiative

Senior Recruitment Consultant Wanted To Join Our Ever Expanding Team! Location: Hybrid - Keele 2-3 days a week once settled. Salary : £25,500 - £27,500 (based on experience) + Benefits and bonus. Due to expansion within the business, we are now seeking an experienced Recruiter to join our team in Keele. The ideal candidate will have a proven track record in recruitment and be able to work independently as well as part of a team. This role requires someone who is proactive, organised, and has excellent communication skills and importantly you will be someone who embraces change and just rolls their sleeves up and gets stuck in. No sales is expected - This about delivering a quality candidate and client experience! Responsibilities: Will work as part of a busy recruitment team who manage a host of different vacancies from tech to blue collar, across a large portfolio of clients Manage the full recruitment process from sourcing candidates to offer. Develop and maintain strong relationships with managers and candidates. Utilise the latest recruitment methods (including AI!) to attract top talent. Conduct interviews and assessments to ensure candidates meet the required criteria. Provide regular updates and reports on recruitment activities. Will be used to working at pace with strict deadlines. Requirements: Previous experience in recruitment is essential. Strong interpersonal and communication skills are vital. Ability to work 2-3 days a week in Keele (ST5). Proficiency in using recruitment software and tools. Experience of using Sourcebreaker/Microsoft Co-Pilot and Salesforce tools a distinct advantage but not essential Excellent organisational skills and attention to detail. Benefits: Permanent position with opportunities for career growth. Flexible working arrangements. If you're ready to dive into a rewarding role where your efforts make a real difference, we invite you to apply! Come and be a part of a team that values enthusiasm, creativity, and dedication. Let's connect great talent with amazing opportunities! Apply now and embark on your next career journey with us! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume customer service role. For the first 30 days of a clients contract, you will be responsible for dealing with any issues, general queries and technical questions they may have about the software, helping them to navigate the system and being a point of contact. You will be keeping in regular contact via calls both inbound and outbound and on Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! With a clear progression pathway and regular salary increases, this is an amazing opportunity for someone with good experience in customer service looking for a new challenge. Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Sales Operations & Enablement Manager Drive Commercial Performance & Sales Effectiveness We re looking for a resilient, commercially minded Sales Operations & Enablement Manager to help strengthen and evolve my industry leading client's Multi-Client commercial function. This is a high-impact role focused on building capability. You ll help move the team from a largely administrative support model to a proactive sales enablement function that improves performance, drives consistency and supports revenue growth. Working closely with Sales, Business Development, Finance and Marketing, you ll ensure our tools, processes and data truly support our commercial teams and make it easier for them to win business. If you enjoy creating structure, improving processes and influencing change in a fast-paced environment, this is a great opportunity to make a real impact. Key Responsibilities Sales Enablement & Performance Partner with Sales, Business Development, Finance and Marketing to improve how teams operate Analyse sales data to identify trends, opportunities and performance gaps Implement solutions that improve sales effectiveness and KPI performance Drive adoption of sales tools, processes and contract templates Ensure accurate data and reporting to support commercial decision-making Commercial Processes & Governance Manage key commercial data sets including price lists, proposal templates and contract documentation Improve processes, workflows and system integrations to increase efficiency Strengthen commercial governance and ensure scalable, reliable frameworks Contract Lifecycle Management Coordinate the creation and review of commercial agreements and client supplements Manage contract workflows including renewals, terminations and digital execution (DocuSign) Work closely with Finance, Legal and Data teams to ensure contractual accuracy What We re Looking For Experience in Sales Operations or Sales Enablement Strong Salesforce capability Experience improving sales processes and driving tool adoption Confidence working with commercial agreements and governance Strong analytical skills and attention to detail Experience in the seismic sector would be advantageous You re proactive, resilient and comfortable taking ownership, with the ability to build and improve commercial processes that enable sales teams to succeed. If the above sounds like you, apply now! Please note, due to volume, we are unable to respond to unsuccessful applications.

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Men are dying too young and it doesn t have to be that way. Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we re on a mission to change the face of men s health by making it easier for men to talk, act and live longer healthier lives. Every project, every campaign, every idea adds up to real change. You ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. DO GOOD. Work for Movember. Your Mo-Mission (should you choose to accept it): You will be responsible for growing our portfolio of high-value, workplace fundraising partners which play a vital role in our long-term partnership s strategy. You will have ownership of one of Movember s most important workstreams, working alongside the Partnerships team to secure the long-term partnerships pipeline. This role is joining the team at a critical moment, and there is huge flexibility to make this role your own! This will be achieved by: Developing and implementing the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy Developing and managing a robust pipeline of high value workplace or impact prospects Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular) Business Development Work with the Corporate Partnerships team to create a pipeline of high value prospects to ensure annual and long-term fundraising success Develop and implement the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy Develop and manages a stewardship plan of prospects with the goal of securing high-value partnerships Develop excellent tailored pitch proposals for philanthropic and/or employee engagement propositions Actively raise the profile and thought leadership credentials of Movember, through a year-round calendar of activity including conferences, panels, webinars and F2F events Strategy, Planning, Reporting and Analysis Achieve revenue targets set for the Partnerships team as part of the annual planning process Deliver regular data, insights and evaluation to inform the Head of New Partnerships on progress and performance Work strategically with other Partnerships Managers within the team to ensure partnership activity across all partners is best-in-class No Moustache Required - but the following are: Minimum 4 years experience in Corporate Partnerships or New Business roles within a fast-paced national team, securing high-value 6 and 7 figure partnerships. Proven track record of developing and executing B2B corporate acquisition strategies that deliver new high-value partnerships. Demonstrated end-to-end partnership development capability, from prospect identification and pipeline build through to close, contract and handover. Experience building and managing a robust pipeline of high-value prospects, including disciplined CRM management (Salesforce or equivalent). Evidence of consistently meeting or exceeding new business revenue targets aligned to an organisational financial strategy. Ability to design and deliver tailored partnership propositions across philanthropic and employee engagement models. Experience preparing and managing partnership contracts in collaboration with legal teams, ensuring compliance and delivery against agreed terms. Strong commercial and market awareness, with experience leveraging ESG, CSR and workplace wellbeing trends to shape partnership opportunities. Not Mission Critical - but for extra bonus points: Experience working within a charity, not-for-profit or social impact organisation securing corporate partnerships. Proficiency in Salesforce or similar CRM systems used for partnership pipeline and reporting. Experience coordinating partnerships across multiple markets or regions, including working within a matrixed or global structure. Exposure to licensing, sponsorship or workplace fundraising partnership models. GOOD CAUSE: Working for Movember, you ll help turn ideas (and moustaches) into millions for men s health. Every bit we raise changes the face of men s health by funding research, improving treatments, and supporting programs that help save lives. We re even shaping government policies on men s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men s health benefits not just men, but all the communities they serve. GOOD VIBES: We love weekends. That s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub. Come the hairy season, the energy cranks up. We re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best. GOOD CREW: Spoiler alert: we re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo. We offer: Hybrid/Flexible working we offer our team a split of home and office working 13 weeks paid Parental Leave and 6 weeks annual leave Health Cash Plan to support the costs of everyday healthcare needs (dental, optical, wellbeing) An Employee Assistance Programme offering face to face counselling, plus legal and financial support A fun stimulating and collaborating culture, with company events Service awards after 3, 5 and 10 year Committees to join Culture team, Equity Diversity & Inclusion Bike to work scheme Half day Fridays for 9 months of the year Being different is how we started. And it s also helped us raise $1 billion for men s health. So, we know the power of diverse experiences, skills and perspectives. Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants skills, experience and knowledge, ensuring all applicants are treated fairly. Do you want to DO GOOD? If so, we d love to hear from you.

Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Scheduler Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role The role of the Scheduler is to create a working schedule to ensure delivery of GreenThumb Lawn treatments to our customers. To exceed expectations and to deliver high quality, efficient service for both our customers and our Lawn Operatives. Main duties Set optimisations for your allocated territories to allocate correct work orders and provide the working schedule for an operative. Create efficient crew runs utilising the Field Service platform. Adopt scheduling best practice in line with business requirements. Take ownership to understand and learn your territory adding efficiency to the work you provide in that territory. Organise Workflow and highlight any potential challenges in your territory. Review Daily figures to meet revenue targets. Liaise with Branch Managers and Lawn Operatives to assist with any updates or changes to schedules. Ensure all new customers receive first treatment in line with SLA or customer specified requests. Ensure any reschedule request are actioned in an appropriate time frame Support the wider team with any scheduling queries. Review scheduling reports regularly to assess action required and schedule within allocated time frame. Work collaboratively to make suggestions for platform enhancements. Action in day sickness and reschedule in line with customer satisfaction. Action any Tasks or cases assigned to you in a reasonable timeframe. Action any scheduling-based emails assigned to you. Work Collaboratively with a attitude to ensure all regional KPIs are met. Act with integrity at all times, championing excellent customer service. Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment. Silks and Experience Superb verbal and written communication skills. Ability to work individually and as part of a team. A 'customer first' attitude and approach to working A flexible and proactive approach to work. Computer literacy including the use of Microsoft Office suite Proven experience in providing high quality Customer Service. Working in a target driven environment. Salesforce platform experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking apply below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.

Project Manager ? Hull Full-Time (35 hours per week) ? Business Transformation / Business Development ? Competitive Salary We are looking for a dynamic and results-driven Project Manager to join a growing Business Transformation team and lead projects that drive meaningful organisational change. This is an exciting opportunity to take ownership of projects from start to finish, working closely with stakeholders across the organisation to deliver impactful initiatives and support strategic transformation. The Opportunity As Project Manager, you will play a key role in delivering successful projects and ensuring initiatives are executed efficiently and effectively. Key responsibilities include: • Lead projects end-to-end - plan, design, execute and monitor multiple initiatives • Engage stakeholders - gather requirements and align expectations around scope, timelines and budgets • Develop robust project plans - create and maintain detailed roadmaps while adapting to changing business needs • Coordinate and motivate teams - allocate work effectively and support team members to deliver results • Provide clear reporting - communicate project progress to senior stakeholders and escalate risks where required • Maintain governance documentation - manage RAID logs and ensure project records are accurate and up to date Skills & Experience We are seeking someone with proven project management experience and a passion for delivering change. Essential skills: ? Strong understanding of the full project lifecycle (initiation, planning, execution and risk management) ? Excellent leadership and team coordination skills ? Strong stakeholder management and communication abilities ? Analytical mindset with strong problem-solving capability ? Experience using project management tools such as MS Project and Excel ? Ability to work under pressure and make confident decisions ? A continuous improvement mindset Desirable experience: • Exposure to Salesforce or related data infrastructure • Experience delivering change within a regulated or professional services environment • Project management certifications such as PRINCE2, PMP or Agile Why Join? This role offers the opportunity to work on impactful transformation initiatives , collaborate with a variety of stakeholders, and play a key role in shaping the future of the organisation. ? Interested? Apply now to be part of a team delivering meaningful change and driving business improvement.

Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Salesforce Developer (Certinia) We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for a Salesforce Developer ideally with Telecoms industry experience and having worked on Comms cloud and Certinia Could that be you? If Salesforce gets you out of bed in the morning, and integrating MuleSoft puts a smile on your face then we would love to find out more about you. Here's why you'll love this role - Working with the Quickline development lifecycle to produce high quality salesforce development and change focusing on Certina (FinancialForce) areas. - Work with the BA function to ensure the team has accurate and understood requirements - Application development, including basic most Certina applications including Accounting, PSA, OPI - Execute backlog items to introduce defined change and development of the Qforce platform whilst adhering to Salesforce best practices. Here's why you'll be great in this role - You will be a certified Salesforce Platform Developer - Have previous experience developing Salesforce implementations in high pace environments - You must have experience across Salesforce Comms Cloud, within Telecoms Industry - Your experience will be focused around Certinia but wider platform appreciation required The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Our Mission Resurgo s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals. About the Team The Philanthropy team is a close-knit team of seven who work with High Net-Worth individuals, Trusts and Foundations, and Individual donors, raising over 60% of Resurgo s income (currently around £2.2million). They each play a key role in building and stewarding partnerships to secure income that will sustain the Spear Programme. They work individually as well as collaboratively, to ambitiously reach their target and have fun whilst doing it! Who You Are Do you have a flair for crafting compelling narratives that inspire action and unlock vital funding? Join our successful and vibrant Philanthropy team and play your part in enabling sustainable and ambitious growth. This is an exciting opportunity to take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with existing funders and identifying and pursuing new funding opportunities. If you are a relational person with excellent communication skills, are driven and looking for a role where you can really make a difference in the lives of young people, you could be the right person for this role. The important stuff Salary : from £40,000 Contract: Full-Time or Part-Time considered, Permanent Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations Location : Hammersmith, London Closing date : Tuesday 28th October (We interview on a rolling basis and might close the application early if we find the right candidate) Interviews: First interviews will be held online on Wednesday 5th November. Final in-person interviews will be held on Wednesday 12th November Application pack : Have a look at our application pack for more information about the role and Resurgo Benefits 28 days annual leave (including Christmas Gift Days) plus bank holidays Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000) Regular staff prayer meetings, conferences and retreats (one residential) Person Specification A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo s mission to inspire and equip organisations to bring about ambitious and sustainable social change. Excellent relationship building and proposal writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential. Excellent people skills, able to relate well to colleagues of all seniority levels as well as external stakeholders. Well organised and efficient; calm under pressure; able to juggle competing deadlines and priorities, splitting time across multiple projects. Confident with numbers and interpreting project budgets. Some knowledge of Trust fundraising is desirable. A desire to grow and develop, able to receive and give feedback confidently as well as share their ideas with the team. Key Responsibilities Relationship Management Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations. Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream. Prioritise research to constantly develop future pipeline. Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts partners. Write applications and reports Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants. Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way. Develop general communications on the work of Resurgo to inspire and update our Trust audience. Produce reports and updates on the impact of our work for funders in a timely manner. Data Management and Monitoring Update our internal database (Salesforce) with all donor interactions, donations and other details in a timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity. Manage the Trusts & Foundations pipeline and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines. Line Management Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role. Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Director of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Director of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role