Kickstart your sales career without the cold calling. Sounds good? Read on This sales support role is with a well-established UK manufacturer, working at the cutting edge of technology used in sectors like space, marine and specialist engineering. This is a brilliant entry point for someone early in their career who s already had a taste of administration in sales or customer service, and wants to build on it in a supportive, professional environment. This is a hybrid role after probation, based just south of Middlesbrough and paying £25,553 with generous holiday allowance, annual bonus and healthcare cover You ll be the backbone of the sales team in this role, keeping everything running smoothly behind the scenes. You ll be involved in: Processing sales orders and issuing quotations Managing and updating CRM system with customer data (Salesforce) Acting as first point of contact for customer queries by phone and email Supporting Sales Managers day-to-day with diary management, customer correspondence, etc. Liaising with internal teams and producing sales reports This role suits someone organised, proactive and confident with systems. You ll need: Previous admin experience, supporting a sales or customer service team Strong IT skills and attention to detail A customer-first mindset and clear communication style GCSEs (or equivalent) including English and Maths You ll join a friendly, values-led business that invests in its people, offers structured development, and gives you real commercial exposure early in your career. Apply today!
Feb 05, 2026
Full time
Kickstart your sales career without the cold calling. Sounds good? Read on This sales support role is with a well-established UK manufacturer, working at the cutting edge of technology used in sectors like space, marine and specialist engineering. This is a brilliant entry point for someone early in their career who s already had a taste of administration in sales or customer service, and wants to build on it in a supportive, professional environment. This is a hybrid role after probation, based just south of Middlesbrough and paying £25,553 with generous holiday allowance, annual bonus and healthcare cover You ll be the backbone of the sales team in this role, keeping everything running smoothly behind the scenes. You ll be involved in: Processing sales orders and issuing quotations Managing and updating CRM system with customer data (Salesforce) Acting as first point of contact for customer queries by phone and email Supporting Sales Managers day-to-day with diary management, customer correspondence, etc. Liaising with internal teams and producing sales reports This role suits someone organised, proactive and confident with systems. You ll need: Previous admin experience, supporting a sales or customer service team Strong IT skills and attention to detail A customer-first mindset and clear communication style GCSEs (or equivalent) including English and Maths You ll join a friendly, values-led business that invests in its people, offers structured development, and gives you real commercial exposure early in your career. Apply today!
Event Management, Conference Planning, Trade Shows The Events Manager will lead the planning, coordination, and execution of a strategic calendar of B2B events within the payments industry. This role plays a pivotal part in elevating brand visibility, strengthening industry relationships, and supporting commercial goals through high-impact events, including conferences, trade shows, roundtables, webinars, customer forums, and sponsored industry engagements. The successful candidate will balance strategic oversight with hands-on delivery, ensuring every event aligns with business priorities and meets measurable outcomes. KEY RESPONSIBILITIES Event strategy and Planning Execution and Delivery Stakeholder management Marketing and Communications Budgeting and Reporting Skills & Experience Essential Proven experience managing B2B events, ideally within the payments, fintech, financial services, or technology sectors. Strong project management skills with the ability to manage multiple events simultaneously. Experience working with senior commercial leaders, product stakeholders, and external partners. Confident negotiator with vendors, agencies, and sponsorship organisers. Excellent communication, organisation, and problem-solving skills. Desirable Knowledge of payments ecosystems, industry events, regulatory themes, and current market trends. Familiarity with CRM and event tech platforms (eg, HubSpot, Salesforce, Cvent, Eventbrite). Experience supporting executive thought-leadership and speaking engagements. Please submit your CV if you would like to be considered for this role *Full right to work in the UK required*
Feb 05, 2026
Contractor
Event Management, Conference Planning, Trade Shows The Events Manager will lead the planning, coordination, and execution of a strategic calendar of B2B events within the payments industry. This role plays a pivotal part in elevating brand visibility, strengthening industry relationships, and supporting commercial goals through high-impact events, including conferences, trade shows, roundtables, webinars, customer forums, and sponsored industry engagements. The successful candidate will balance strategic oversight with hands-on delivery, ensuring every event aligns with business priorities and meets measurable outcomes. KEY RESPONSIBILITIES Event strategy and Planning Execution and Delivery Stakeholder management Marketing and Communications Budgeting and Reporting Skills & Experience Essential Proven experience managing B2B events, ideally within the payments, fintech, financial services, or technology sectors. Strong project management skills with the ability to manage multiple events simultaneously. Experience working with senior commercial leaders, product stakeholders, and external partners. Confident negotiator with vendors, agencies, and sponsorship organisers. Excellent communication, organisation, and problem-solving skills. Desirable Knowledge of payments ecosystems, industry events, regulatory themes, and current market trends. Familiarity with CRM and event tech platforms (eg, HubSpot, Salesforce, Cvent, Eventbrite). Experience supporting executive thought-leadership and speaking engagements. Please submit your CV if you would like to be considered for this role *Full right to work in the UK required*
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 05, 2026
Full time
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Customer Service Location: Norwich (office based) Employment type: Permanent, full time Reporting to: Director of Customer Service & Operations Team: 100 advisors plus 6 Team Managers and a Service Level Manager (wider CS function 250 across 2 sites) your next chapter Travel Chapter is the holiday home people. We connect guests with incredible properties across the UK and help homeowners share the places they love most. As a certified B Corp, we care about doingwhat'sright for our customers, our people, ourcommunitiesand ourplanet. That mindset sits at the heart of how weoperateand how we serve. Customer Service plays a huge role in shaping how guests and homeowners feel about us. From first enquiry to post-stay, it'sour teams on the ground and on the phones who make things effortless, reassuring and human. We are now looking for a Head of Customer Service to lead our Norwich operation and help us evolve how we serve customers in a fast-moving and increasingly digital environment. what this role is all about This is a hands-on operational leadership role with strategic influence. You'll run day-to-day service delivery at our Norwich site, but you'll also play a key part in shaping how our Customer Service function works as it grows, modernises and aligns across two locations. You'll lead from the front, building confidence, consistency and ownership across the team. You'll work closely with our Director of Customer Service and your peer Head of CS in Bideford to make sure service standards feel aligned and the whole department moves forward together. Our customers are guests and property owners. We want them to feel safe in our hands, to get clear answers and to know that once they've raised something, we'll see it through end-to-end. what you'll be doing Leading operational service delivery at our Norwich site across phone, email and digital channels Playing a central role in service performance, coaching and shift leadership through 6 Team Managers and a Service Level Manager Embedding simple and consistent performance rhythms that make it easier to see what's working and what needs attention Making coaching part of everyday life, not just when something goes wrong Ensuring we get the best from our tools and systems including Salesforce, WhatsApp and emerging AI tools Partnering with Planning and Training so teams have the skills, cover and support they need to succeed Working closely with your Bideford peer to drive consistency, shared learning and continuous improvement Understanding what's driving repeat contacts and friction and working with other teams to solve root causes Shaping communication standards so they feel confident, clear and helpful Bringing operational insight to wider CS and business conversations what we're looking for You'll likely have: Senior leadership experience in a multi-channel contact centre or customer operations environment A track record of improving service performance through clarity, coaching and sensible operational routines Confidence with systems, performance data and tooling and ideally familiarity with Salesforce or similar platforms Experience influencing wider improvements in service quality, customer experience or operational consistency across teams or sites The ability to lead under pressure and maintain standards without losing the human touch you are Approachable, direct and calm. People know where they stand with you. A leader who removes blockers, rolls up their sleeves and sets the tone. Solutions-orientated and ownership-led. You don't deflect, you sort. Someone who believes good service is shaped as much by how we coach and communicate as by the systems we use. why join us A people-first B Corp business with real values, not slogans A role with both scale and influence, leading one of our two core CS sites The chance to help shape a modern, digital service model that blends great people with smart technology A supportive and collaborative leadership team who care about doing things well what success looks like In your first year, you'll help strengthen the performance, clarity and purpose of our Customer Service function. You'll build a more consistent, principle-led operation that supports our teams to make good decisions for our customers and for the business. Customers will feel better informed, more confident and more supported throughout their journey. Our teams will feel guided, developed and equipped to deliver at a high standard. Improvement will feel like part of how we work every day, not a stand alone initiative.
Feb 05, 2026
Full time
Head of Customer Service Location: Norwich (office based) Employment type: Permanent, full time Reporting to: Director of Customer Service & Operations Team: 100 advisors plus 6 Team Managers and a Service Level Manager (wider CS function 250 across 2 sites) your next chapter Travel Chapter is the holiday home people. We connect guests with incredible properties across the UK and help homeowners share the places they love most. As a certified B Corp, we care about doingwhat'sright for our customers, our people, ourcommunitiesand ourplanet. That mindset sits at the heart of how weoperateand how we serve. Customer Service plays a huge role in shaping how guests and homeowners feel about us. From first enquiry to post-stay, it'sour teams on the ground and on the phones who make things effortless, reassuring and human. We are now looking for a Head of Customer Service to lead our Norwich operation and help us evolve how we serve customers in a fast-moving and increasingly digital environment. what this role is all about This is a hands-on operational leadership role with strategic influence. You'll run day-to-day service delivery at our Norwich site, but you'll also play a key part in shaping how our Customer Service function works as it grows, modernises and aligns across two locations. You'll lead from the front, building confidence, consistency and ownership across the team. You'll work closely with our Director of Customer Service and your peer Head of CS in Bideford to make sure service standards feel aligned and the whole department moves forward together. Our customers are guests and property owners. We want them to feel safe in our hands, to get clear answers and to know that once they've raised something, we'll see it through end-to-end. what you'll be doing Leading operational service delivery at our Norwich site across phone, email and digital channels Playing a central role in service performance, coaching and shift leadership through 6 Team Managers and a Service Level Manager Embedding simple and consistent performance rhythms that make it easier to see what's working and what needs attention Making coaching part of everyday life, not just when something goes wrong Ensuring we get the best from our tools and systems including Salesforce, WhatsApp and emerging AI tools Partnering with Planning and Training so teams have the skills, cover and support they need to succeed Working closely with your Bideford peer to drive consistency, shared learning and continuous improvement Understanding what's driving repeat contacts and friction and working with other teams to solve root causes Shaping communication standards so they feel confident, clear and helpful Bringing operational insight to wider CS and business conversations what we're looking for You'll likely have: Senior leadership experience in a multi-channel contact centre or customer operations environment A track record of improving service performance through clarity, coaching and sensible operational routines Confidence with systems, performance data and tooling and ideally familiarity with Salesforce or similar platforms Experience influencing wider improvements in service quality, customer experience or operational consistency across teams or sites The ability to lead under pressure and maintain standards without losing the human touch you are Approachable, direct and calm. People know where they stand with you. A leader who removes blockers, rolls up their sleeves and sets the tone. Solutions-orientated and ownership-led. You don't deflect, you sort. Someone who believes good service is shaped as much by how we coach and communicate as by the systems we use. why join us A people-first B Corp business with real values, not slogans A role with both scale and influence, leading one of our two core CS sites The chance to help shape a modern, digital service model that blends great people with smart technology A supportive and collaborative leadership team who care about doing things well what success looks like In your first year, you'll help strengthen the performance, clarity and purpose of our Customer Service function. You'll build a more consistent, principle-led operation that supports our teams to make good decisions for our customers and for the business. Customers will feel better informed, more confident and more supported throughout their journey. Our teams will feel guided, developed and equipped to deliver at a high standard. Improvement will feel like part of how we work every day, not a stand alone initiative.
Merrifield Consultants is delighted to partner with an international membership organisation operating within the healthcare education and research sector. This forward-thinking not-for-profit organisation is seeking an experienced Digital Systems Manager to join them during an exciting period of digital transformation. About the Organisation As a multidisciplinary membership organisation, they champion research, education, and knowledge-sharing across the sector. Their work includes publishing leading journals, delivering educational programmes, and providing online learning resources to members worldwide. The role The organisation has invested significantly in digital infrastructure over recent years, replacing legacy systems with a modern, integrated tech stack centred around Salesforce and Fonteva. They have built a sophisticated member portal, integrated online payment systems, and connected their CRM with educational platforms, websites, and marketing tools. They now need someone to manage and develop these systems. The Digital Systems Manager will be responsible for managing and developing their CRM and integrated systems, ensuring everything runs smoothly whilst identifying opportunities for enhancement and innovation. Salary and contract 45,000 per annum. 18-month contract with potential to become permanent based on performance and organisational needs. Based in central London (Hybrid). Main responsibilities CRM & Data Management: Act as the onsite Salesforce Administrator, managing daily operations, user access, vendor relationships, workflows, automations, data quality, reports, dashboards, and GDPR compliance. Digital Project Management: Manage digital implementation projects, working with teams across the organisation to ensure systems evolve in line with strategy and deliver measurable value. Website & IT Vendor Management: Support website technical development with the Communications Manager and manage external IT support providers, overseeing cybersecurity and ensuring reliable technology service delivery. System Integration & Optimisation: Oversee integration of the CRM with other systems (website, payment platforms, educational tools) to ensure smooth data flow and operational efficiency. What you need Proven Salesforce administration experience managing CRM platforms Experience with membership management systems or Association Management Systems (AMS), ideally Fonteva Strong understanding of data models, workflows, and automations Experience delivering high level technical projects Database management and report writing capabilities Knowledge of GDPR and data governance If you are an experienced Salesforce Administrator looking to join a well-established membership organisation where you can make a real impact, please apply today. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Feb 04, 2026
Full time
Merrifield Consultants is delighted to partner with an international membership organisation operating within the healthcare education and research sector. This forward-thinking not-for-profit organisation is seeking an experienced Digital Systems Manager to join them during an exciting period of digital transformation. About the Organisation As a multidisciplinary membership organisation, they champion research, education, and knowledge-sharing across the sector. Their work includes publishing leading journals, delivering educational programmes, and providing online learning resources to members worldwide. The role The organisation has invested significantly in digital infrastructure over recent years, replacing legacy systems with a modern, integrated tech stack centred around Salesforce and Fonteva. They have built a sophisticated member portal, integrated online payment systems, and connected their CRM with educational platforms, websites, and marketing tools. They now need someone to manage and develop these systems. The Digital Systems Manager will be responsible for managing and developing their CRM and integrated systems, ensuring everything runs smoothly whilst identifying opportunities for enhancement and innovation. Salary and contract 45,000 per annum. 18-month contract with potential to become permanent based on performance and organisational needs. Based in central London (Hybrid). Main responsibilities CRM & Data Management: Act as the onsite Salesforce Administrator, managing daily operations, user access, vendor relationships, workflows, automations, data quality, reports, dashboards, and GDPR compliance. Digital Project Management: Manage digital implementation projects, working with teams across the organisation to ensure systems evolve in line with strategy and deliver measurable value. Website & IT Vendor Management: Support website technical development with the Communications Manager and manage external IT support providers, overseeing cybersecurity and ensuring reliable technology service delivery. System Integration & Optimisation: Oversee integration of the CRM with other systems (website, payment platforms, educational tools) to ensure smooth data flow and operational efficiency. What you need Proven Salesforce administration experience managing CRM platforms Experience with membership management systems or Association Management Systems (AMS), ideally Fonteva Strong understanding of data models, workflows, and automations Experience delivering high level technical projects Database management and report writing capabilities Knowledge of GDPR and data governance If you are an experienced Salesforce Administrator looking to join a well-established membership organisation where you can make a real impact, please apply today. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Based in the Studley area, an opportunity has arisen for a Customer Account Manager to join a successful Logistics company . Working in a small team, you will be responsible for managing and developing customer relationships, ensuring agreed service levels are consistently delivered while driving high levels of customer satisfaction. Acting as the primary point of contact for assigned accounts, you will ensure customer's logistical needs are met and support the optimisation of their supply chain operations. Working closely with internal stakeholders and customers, you will proactively identify challenges, propose effective solutions, and build long-term, profitable partnerships. This role plays a key part in both operational delivery and commercial performance, contributing to customer retention, growth, and sustainability objectives. As the Customer Account Manager, you will be responsible for - Managing and developing relationships with assigned customer accounts, acting as the primary point of contact for contract management and service delivery. Conducting regular performance reviews to monitor service levels Proactively identifying risks and issues, implementing effective solutions to minimise disruption to customer's supply chains. Collaborating with internal teams to ensure timely deliveries, asset availability, and overall contract success. Overseeing commercial activity within customer accounts, including pricing changes, contract renewals, and identifying opportunities for growth. Analysing customer data, trends, and forecasts to provide strategic insights and support informed decision-making. Actively identifying opportunities to expand the company's business within existing customer accounts. Ideally you will have the following skills & experience - Minimum of 3 years' experience in customer account management, preferably within manufacturing or logistics Strong communication and interpersonal skills with the ability to build long-term customer relationships. Excellent problem-solving and critical thinking capabilities. Ability to manage multiple priorities and meet deadlines effectively. Proficient in Microsoft Office applications, particularly Excel. Experience using CRM or customer management systems (e.g. Salesforce, SAP) is advantageous. On offer for this Customer Account Manager role - Salary of 30-35,000 p/a Office based role working Monday - Friday 25 days annual leave plus bank holidays Workplace pension scheme Length of service awards recognising long-term commitment. If you are customer focused with a passion for delivery excellent service, please Apply! ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Feb 04, 2026
Full time
Based in the Studley area, an opportunity has arisen for a Customer Account Manager to join a successful Logistics company . Working in a small team, you will be responsible for managing and developing customer relationships, ensuring agreed service levels are consistently delivered while driving high levels of customer satisfaction. Acting as the primary point of contact for assigned accounts, you will ensure customer's logistical needs are met and support the optimisation of their supply chain operations. Working closely with internal stakeholders and customers, you will proactively identify challenges, propose effective solutions, and build long-term, profitable partnerships. This role plays a key part in both operational delivery and commercial performance, contributing to customer retention, growth, and sustainability objectives. As the Customer Account Manager, you will be responsible for - Managing and developing relationships with assigned customer accounts, acting as the primary point of contact for contract management and service delivery. Conducting regular performance reviews to monitor service levels Proactively identifying risks and issues, implementing effective solutions to minimise disruption to customer's supply chains. Collaborating with internal teams to ensure timely deliveries, asset availability, and overall contract success. Overseeing commercial activity within customer accounts, including pricing changes, contract renewals, and identifying opportunities for growth. Analysing customer data, trends, and forecasts to provide strategic insights and support informed decision-making. Actively identifying opportunities to expand the company's business within existing customer accounts. Ideally you will have the following skills & experience - Minimum of 3 years' experience in customer account management, preferably within manufacturing or logistics Strong communication and interpersonal skills with the ability to build long-term customer relationships. Excellent problem-solving and critical thinking capabilities. Ability to manage multiple priorities and meet deadlines effectively. Proficient in Microsoft Office applications, particularly Excel. Experience using CRM or customer management systems (e.g. Salesforce, SAP) is advantageous. On offer for this Customer Account Manager role - Salary of 30-35,000 p/a Office based role working Monday - Friday 25 days annual leave plus bank holidays Workplace pension scheme Length of service awards recognising long-term commitment. If you are customer focused with a passion for delivery excellent service, please Apply! ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
A national not for profit crime prevention organisation is seeking a Development Officer to support the growth and influence of a recognised police backed security and design initiative. Working in partnership with police services, government and industry, the organisation delivers programmes that reduce crime, improve safety and shape standards across the built environment and security sector. This is a permanent, home based role offering the opportunity to work at a national level with a wide range of stakeholders while contributing to meaningful public interest outcomes. The role Reporting to a national manager, the Development Officer will be responsible for securing new organisational membership and supporting existing members against recognised security and design standards. The role plays a key part in achieving annual growth targets and ensuring consistent, professional representation of the initiative across policing, government and industry forums. The position combines business development, technical advisory work and stakeholder engagement. It involves guiding organisations through licensing and accreditation processes, delivering technical presentations and contributing to projects that strengthen the visibility and impact of crime prevention standards. You will also support wider activity including legislative engagement, content development for digital platforms and collaboration with marketing and communications colleagues. Accurate management of CRM data and reporting against agreed performance measures is a core part of the role. Key responsibilities Secure new membership from organisations that meet recognised security and design standards while retaining and supporting existing members Guide prospective members through licensing and accreditation processes to successful completion Support organisations in identifying and achieving appropriate technical standards Provide ongoing advice on third party testing, certification and compliance Promote the inclusion of security and crime prevention standards within planning and legislative frameworks Deliver technical and professional presentations to police, government and industry audiences Represent the initiative at exhibitions, events and stakeholder meetings in the UK and Europe Contribute content to digital platforms and support marketing and awareness activity Maintain accurate records and reporting through Salesforce Build and sustain relationships with certification bodies, standards organisations, industry groups and academic partners Support brand protection and correct use of trademarks Contribute to wider crime prevention initiatives and specific project work as required About you You will bring strong knowledge of security standards and crime prevention through design alongside the confidence to engage credibly with senior stakeholders. You will be comfortable working independently, managing priorities and delivering against targets in a national role. Essential experience and attributes include: Strong technical knowledge of recognised crime prevention and security initiatives Experience of certification, standards and assessment processes Confident communication, presentation and negotiation skills Ability to work autonomously with resilience and adaptability Good working knowledge of Microsoft Word, Excel and PowerPoint Experience of using Salesforce or similar CRM systems Understanding of technical standards such as PAS 24, LPS 1175, STS 202 and related building and security standards Commitment to organisational values including professionalism, integrity, collaboration and respect Demonstrated commitment to equity, diversity, inclusion and belonging Location and package Home based Monday to Friday, 36 hours per week Salary 44,000 to 49,000 This is a permanent role. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You are free to resubmit your CV or details in the future, and we shall assess your suitability then.
Feb 04, 2026
Full time
A national not for profit crime prevention organisation is seeking a Development Officer to support the growth and influence of a recognised police backed security and design initiative. Working in partnership with police services, government and industry, the organisation delivers programmes that reduce crime, improve safety and shape standards across the built environment and security sector. This is a permanent, home based role offering the opportunity to work at a national level with a wide range of stakeholders while contributing to meaningful public interest outcomes. The role Reporting to a national manager, the Development Officer will be responsible for securing new organisational membership and supporting existing members against recognised security and design standards. The role plays a key part in achieving annual growth targets and ensuring consistent, professional representation of the initiative across policing, government and industry forums. The position combines business development, technical advisory work and stakeholder engagement. It involves guiding organisations through licensing and accreditation processes, delivering technical presentations and contributing to projects that strengthen the visibility and impact of crime prevention standards. You will also support wider activity including legislative engagement, content development for digital platforms and collaboration with marketing and communications colleagues. Accurate management of CRM data and reporting against agreed performance measures is a core part of the role. Key responsibilities Secure new membership from organisations that meet recognised security and design standards while retaining and supporting existing members Guide prospective members through licensing and accreditation processes to successful completion Support organisations in identifying and achieving appropriate technical standards Provide ongoing advice on third party testing, certification and compliance Promote the inclusion of security and crime prevention standards within planning and legislative frameworks Deliver technical and professional presentations to police, government and industry audiences Represent the initiative at exhibitions, events and stakeholder meetings in the UK and Europe Contribute content to digital platforms and support marketing and awareness activity Maintain accurate records and reporting through Salesforce Build and sustain relationships with certification bodies, standards organisations, industry groups and academic partners Support brand protection and correct use of trademarks Contribute to wider crime prevention initiatives and specific project work as required About you You will bring strong knowledge of security standards and crime prevention through design alongside the confidence to engage credibly with senior stakeholders. You will be comfortable working independently, managing priorities and delivering against targets in a national role. Essential experience and attributes include: Strong technical knowledge of recognised crime prevention and security initiatives Experience of certification, standards and assessment processes Confident communication, presentation and negotiation skills Ability to work autonomously with resilience and adaptability Good working knowledge of Microsoft Word, Excel and PowerPoint Experience of using Salesforce or similar CRM systems Understanding of technical standards such as PAS 24, LPS 1175, STS 202 and related building and security standards Commitment to organisational values including professionalism, integrity, collaboration and respect Demonstrated commitment to equity, diversity, inclusion and belonging Location and package Home based Monday to Friday, 36 hours per week Salary 44,000 to 49,000 This is a permanent role. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You are free to resubmit your CV or details in the future, and we shall assess your suitability then.
This is a new role to sit in a fast paced and growing fundraising team. Reporting to the Senior Philanthropy and Major Gifts Manager, this role will be responsible for managing a portfolio of mid-level funders, develop compelling funding applications, support the stewardship of high-value funders, and ensure accurate reporting and data compliance. The role supports the Senior Philanthropy and Major Gifts Manager in delivering the Trusts & Foundations strategy, maintaining fundraising processes, and identifying new funding opportunities, while contributing to the overall success of the fundraising department. The post holder will work closely with colleagues across Fundraising, Marketing, Care Teams, Finance, Senior Management, Trustees and the Director of Fundraising and Hospice Development. This is a hybrid role however due to its collaborative nature and the need to regularly meet donors, team members and hospice colleagues on-site we ask that applicants are able to commute to St John s Wood at least three days per week , with a preference for four . What would be my responsibilities as a Senior Philanthropy and Gifts Executive? Support delivery of the Trusts & Foundations strategy, including prospect research and pipeline development. Lead on mid level funding applications (£5k £50k) and contribute to high value bids. Produce accurate impact and financial reports, coordinating information across care, finance and service teams. Manage and steward a portfolio of funders, ensuring personalised communication and strong relationships Support high level donor engagement, including meetings, presentations and site visits. Maintain accurate CRM records and ensure compliance with GDPR and fundraising standards. Contribute to donor profiles, solicitation plans and stewardship schedules, working collaboratively across income streams. Provide guidance to junior staff and deputise for the Senior Philanthropy & Major Gifts Manager when required. Am I the right person for this role? 2+ years in Trust & Foundation fundraising or equivalent bid writing role Proven experience in Trusts & Foundations fundraising, bid writing, and securing 4 figure+ grants. Strong relationship management skills with internal and external stakeholders, including donors. Excellent written communication and analytical ability, with confidence interpreting financial information. Ability to manage competing priorities, work independently, and contribute effectively to a team. Knowledge of the UK Trusts & Foundations sector and experience using CRM systems (ideally Salesforce). Collaborative and values driven approach, with willingness to support colleagues, mentor junior staff, and work flexibly (incl. occasional evenings/weekends). Comfortable leading meetings and building strong working relationships across hospice, fundraising, and external partners. Why apply for this role? At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; When you become part of the HJE Family, these are some of the benefits you will receive: Private healthcare scheme worth up to £20,000 per year 27 days annual leave Blue Light Card discounts Interest-free season ticket loans Cycle to work scheme Free eye check-up vouchers with contribution towards lenses Free newspaper and media subscriptions Local Business discounts Discount in our Hospice Charity shop Refer a Friend scheme Free Cinema Society Membership offering discounted tickets Personal development and training courses Annual events and recognition awards Career progression and increments For employees joining us from the NHS, we can provide continuation of your NHS pension If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
Feb 03, 2026
Full time
This is a new role to sit in a fast paced and growing fundraising team. Reporting to the Senior Philanthropy and Major Gifts Manager, this role will be responsible for managing a portfolio of mid-level funders, develop compelling funding applications, support the stewardship of high-value funders, and ensure accurate reporting and data compliance. The role supports the Senior Philanthropy and Major Gifts Manager in delivering the Trusts & Foundations strategy, maintaining fundraising processes, and identifying new funding opportunities, while contributing to the overall success of the fundraising department. The post holder will work closely with colleagues across Fundraising, Marketing, Care Teams, Finance, Senior Management, Trustees and the Director of Fundraising and Hospice Development. This is a hybrid role however due to its collaborative nature and the need to regularly meet donors, team members and hospice colleagues on-site we ask that applicants are able to commute to St John s Wood at least three days per week , with a preference for four . What would be my responsibilities as a Senior Philanthropy and Gifts Executive? Support delivery of the Trusts & Foundations strategy, including prospect research and pipeline development. Lead on mid level funding applications (£5k £50k) and contribute to high value bids. Produce accurate impact and financial reports, coordinating information across care, finance and service teams. Manage and steward a portfolio of funders, ensuring personalised communication and strong relationships Support high level donor engagement, including meetings, presentations and site visits. Maintain accurate CRM records and ensure compliance with GDPR and fundraising standards. Contribute to donor profiles, solicitation plans and stewardship schedules, working collaboratively across income streams. Provide guidance to junior staff and deputise for the Senior Philanthropy & Major Gifts Manager when required. Am I the right person for this role? 2+ years in Trust & Foundation fundraising or equivalent bid writing role Proven experience in Trusts & Foundations fundraising, bid writing, and securing 4 figure+ grants. Strong relationship management skills with internal and external stakeholders, including donors. Excellent written communication and analytical ability, with confidence interpreting financial information. Ability to manage competing priorities, work independently, and contribute effectively to a team. Knowledge of the UK Trusts & Foundations sector and experience using CRM systems (ideally Salesforce). Collaborative and values driven approach, with willingness to support colleagues, mentor junior staff, and work flexibly (incl. occasional evenings/weekends). Comfortable leading meetings and building strong working relationships across hospice, fundraising, and external partners. Why apply for this role? At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; When you become part of the HJE Family, these are some of the benefits you will receive: Private healthcare scheme worth up to £20,000 per year 27 days annual leave Blue Light Card discounts Interest-free season ticket loans Cycle to work scheme Free eye check-up vouchers with contribution towards lenses Free newspaper and media subscriptions Local Business discounts Discount in our Hospice Charity shop Refer a Friend scheme Free Cinema Society Membership offering discounted tickets Personal development and training courses Annual events and recognition awards Career progression and increments For employees joining us from the NHS, we can provide continuation of your NHS pension If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
Head of Data and Analytics Join the IPS Grow team at a pivotal moment as it transitions from its existing reporting tool to a unified Salesforce-based information system. This is a rare opportunity for an experienced data leader who is energised by transformation, innovation and organisational change. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Head of Data and Analytics IPS Grow Location: Hybrid/UK Hours: Full time Salary: £75,000 per annum Contract: Permanent Closing Date: Mon 23rd February 2026, 9am First round interviews (virtual): Weds 4th March 2026 Second round interviews (in person): Mon 16th March 2026 The Role Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. As the Head of Data and Analytics, you will shape the future of the national data and digital ecosystem driving a step-change in how programme captures, interprets and uses insight to strengthen employment outcomes across England. You will lead the team through significant technical and cultural change, fostering new ways of working, building capability, and enabling colleagues at every level to confidently apply data in decision-making. Key responsibilities include: Strategic oversight of IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digital colleagues, IPS Grow digital tools Strategic leadership of IPS Grow information systems IPS Grow Lead for information governance and data protection Budget management and other senior team responsibilities This role goes far beyond business-as-usual. About You We are seeking someone who thrives in complex environments, brings clarity and momentum to change, and is motivated by the chance to modernise systems, strengthen data governance, and build a high-performing analytics function that supports national impact. You will have: Experience of designing and leading data strategy at a senior level. Experience of managing a national programme and/or large scale change. Strong stakeholder engagement and influencing skills, including communicating technical concepts to non-technical audiences. Proven track record in data governance and compliance (e.g., GDPR) and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations. Strong track record of leadership in data, insight, and analytics roles within complex or matrixed organisations. Expertise in the development and use of Customer Relationship Management systems, such as Salesforce Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. You may have experience in other areas such as Data, Data and Analytics, Data Manager, Data and Analytics Manager, Head of Data, Head of Data and Analytics, Analyst, Director of Data, Director of Data and Analytics. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 03, 2026
Full time
Head of Data and Analytics Join the IPS Grow team at a pivotal moment as it transitions from its existing reporting tool to a unified Salesforce-based information system. This is a rare opportunity for an experienced data leader who is energised by transformation, innovation and organisational change. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Head of Data and Analytics IPS Grow Location: Hybrid/UK Hours: Full time Salary: £75,000 per annum Contract: Permanent Closing Date: Mon 23rd February 2026, 9am First round interviews (virtual): Weds 4th March 2026 Second round interviews (in person): Mon 16th March 2026 The Role Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. As the Head of Data and Analytics, you will shape the future of the national data and digital ecosystem driving a step-change in how programme captures, interprets and uses insight to strengthen employment outcomes across England. You will lead the team through significant technical and cultural change, fostering new ways of working, building capability, and enabling colleagues at every level to confidently apply data in decision-making. Key responsibilities include: Strategic oversight of IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digital colleagues, IPS Grow digital tools Strategic leadership of IPS Grow information systems IPS Grow Lead for information governance and data protection Budget management and other senior team responsibilities This role goes far beyond business-as-usual. About You We are seeking someone who thrives in complex environments, brings clarity and momentum to change, and is motivated by the chance to modernise systems, strengthen data governance, and build a high-performing analytics function that supports national impact. You will have: Experience of designing and leading data strategy at a senior level. Experience of managing a national programme and/or large scale change. Strong stakeholder engagement and influencing skills, including communicating technical concepts to non-technical audiences. Proven track record in data governance and compliance (e.g., GDPR) and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations. Strong track record of leadership in data, insight, and analytics roles within complex or matrixed organisations. Expertise in the development and use of Customer Relationship Management systems, such as Salesforce Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. You may have experience in other areas such as Data, Data and Analytics, Data Manager, Data and Analytics Manager, Head of Data, Head of Data and Analytics, Analyst, Director of Data, Director of Data and Analytics. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: London (Hybrid) Salary: £35,000 - £38,000 per annum Contract: Full-time, permanent (35 hours per week) Closing date: Tuesday 24 February About St John International St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide. As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission. About the Role We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network. Working closely with the Fundraising Director, you will oversee day to day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high value fundraising. Key Responsibilities CRM Management & Development Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon). Ensure data accuracy, consistency and compliance with data protection standards. Build donor segmentation, pipelines and automated journeys to improve retention and engagement. Produce regular insight reports, dashboards and monthly financial tracking. Work with the Digital Officer to drive system improvements and train colleagues in CRM use. Donor Stewardship & Fundraising Support Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting. Steward donors giving up to £5,000, nurturing long term relationships. Support the delivery of digital, regular giving and peer to peer fundraising campaigns. Develop donor journeys that build loyalty to the St John mission. Collaborate with Communications to share compelling stories of impact. Prospect Research & Reporting Research and profile new donors, trusts and partners across the global St John network. Provide monthly income and pledge tracking reports. Manage the fundraising pipeline, forecasting income and identifying growth opportunities. Prepare briefings and reports to support high value donor engagement. Donor Growth & Global Engagement Develop strategies to grow the donor base, with a focus on gifts under £5,000. Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters. Evaluate campaign performance and recommend improvements. Support for High Value Fundraising Provide data insights, research and CRM support for major donor cultivation. Prepare donor histories and background briefings for senior fundraising activity. Ensure the CRM effectively supports high value relationship management. Person Specification Essential At least 3 years experience in fundraising, CRM management or donor development. Proven experience managing a fundraising CRM (Salesforce, Beacon or similar). Strong analytical and reporting skills, with the ability to translate data into insight. Understanding of donor care and stewardship principles. Experience cultivating and securing gifts from individual donors. Excellent written and verbal communication skills with a donor centred approach. Highly organised, detail focused and confident managing multiple priorities. Collaborative, proactive and committed to St John s humanitarian mission. Desirable Experience in an international NGO or federated charity. Knowledge of GDPR and data protection best practice. Familiarity with digital fundraising tools and online giving platforms. Experience supporting or coordinating fundraising events St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified. We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
Feb 03, 2026
Full time
Location: London (Hybrid) Salary: £35,000 - £38,000 per annum Contract: Full-time, permanent (35 hours per week) Closing date: Tuesday 24 February About St John International St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide. As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission. About the Role We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network. Working closely with the Fundraising Director, you will oversee day to day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high value fundraising. Key Responsibilities CRM Management & Development Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon). Ensure data accuracy, consistency and compliance with data protection standards. Build donor segmentation, pipelines and automated journeys to improve retention and engagement. Produce regular insight reports, dashboards and monthly financial tracking. Work with the Digital Officer to drive system improvements and train colleagues in CRM use. Donor Stewardship & Fundraising Support Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting. Steward donors giving up to £5,000, nurturing long term relationships. Support the delivery of digital, regular giving and peer to peer fundraising campaigns. Develop donor journeys that build loyalty to the St John mission. Collaborate with Communications to share compelling stories of impact. Prospect Research & Reporting Research and profile new donors, trusts and partners across the global St John network. Provide monthly income and pledge tracking reports. Manage the fundraising pipeline, forecasting income and identifying growth opportunities. Prepare briefings and reports to support high value donor engagement. Donor Growth & Global Engagement Develop strategies to grow the donor base, with a focus on gifts under £5,000. Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters. Evaluate campaign performance and recommend improvements. Support for High Value Fundraising Provide data insights, research and CRM support for major donor cultivation. Prepare donor histories and background briefings for senior fundraising activity. Ensure the CRM effectively supports high value relationship management. Person Specification Essential At least 3 years experience in fundraising, CRM management or donor development. Proven experience managing a fundraising CRM (Salesforce, Beacon or similar). Strong analytical and reporting skills, with the ability to translate data into insight. Understanding of donor care and stewardship principles. Experience cultivating and securing gifts from individual donors. Excellent written and verbal communication skills with a donor centred approach. Highly organised, detail focused and confident managing multiple priorities. Collaborative, proactive and committed to St John s humanitarian mission. Desirable Experience in an international NGO or federated charity. Knowledge of GDPR and data protection best practice. Familiarity with digital fundraising tools and online giving platforms. Experience supporting or coordinating fundraising events St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified. We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
Supercoach Sales Trainer Up to 30,000 plus up to 20,000 bonus Based in Hickley (onsite), occasional travel to Glasgow The Portfolio Group are working with an industry leading and award winning organisation who have been established in the market for over 80 years. This business provides a consultancy to small to medium enterprises. As a Supercoach Sales Trainer you will work with their telesales function to ensure everyone is maximising sales through training and coaching sessions. You will deliver a range of sales focused learning solutions to develop knowledge, skill and strengths of the sales team. You'll play a key role in shaping a high-performing, motivated telesales team. Working closely with the Head of Learning and Development, you'll deliver engaging, results-driven training programs that equip our sales teams with the skills and confidence to exceed expectations. As a Supercoach Sales Trainer you will; Deliver engaging induction and ongoing training for Telesales Executives across the Croner Group. Travel regularly to Glasgow to support and develop the sales team. Identify individual training needs and work with managers to boost performance. Maximize sales productivity through Salesforce training and best practice sharing. Design and update training materials in line with business goals. Maintain high training standards, ensuring all BSTs meet performance targets. Track training progress and review results monthly with leadership. Share best practices to drive a culture of coaching and continuous improvement. As a Supercoach Sales Trainer you will have; Proven success in a fast-paced, high-energy call centre environment. Experience training small to mid-sized sales teams (6-15 people). Strong ability to design and prepare engaging training materials. Skilled in 1:1 coaching and delivering constructive feedback. Proficient with CRM systems (Salesforce experience preferred). Excellent written and verbal communication skills. Deep understanding of the sales process with an engaging delivery style. 50666KAR2 INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 03, 2026
Full time
Supercoach Sales Trainer Up to 30,000 plus up to 20,000 bonus Based in Hickley (onsite), occasional travel to Glasgow The Portfolio Group are working with an industry leading and award winning organisation who have been established in the market for over 80 years. This business provides a consultancy to small to medium enterprises. As a Supercoach Sales Trainer you will work with their telesales function to ensure everyone is maximising sales through training and coaching sessions. You will deliver a range of sales focused learning solutions to develop knowledge, skill and strengths of the sales team. You'll play a key role in shaping a high-performing, motivated telesales team. Working closely with the Head of Learning and Development, you'll deliver engaging, results-driven training programs that equip our sales teams with the skills and confidence to exceed expectations. As a Supercoach Sales Trainer you will; Deliver engaging induction and ongoing training for Telesales Executives across the Croner Group. Travel regularly to Glasgow to support and develop the sales team. Identify individual training needs and work with managers to boost performance. Maximize sales productivity through Salesforce training and best practice sharing. Design and update training materials in line with business goals. Maintain high training standards, ensuring all BSTs meet performance targets. Track training progress and review results monthly with leadership. Share best practices to drive a culture of coaching and continuous improvement. As a Supercoach Sales Trainer you will have; Proven success in a fast-paced, high-energy call centre environment. Experience training small to mid-sized sales teams (6-15 people). Strong ability to design and prepare engaging training materials. Skilled in 1:1 coaching and delivering constructive feedback. Proficient with CRM systems (Salesforce experience preferred). Excellent written and verbal communication skills. Deep understanding of the sales process with an engaging delivery style. 50666KAR2 INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Territory Business Manager - Negative Pressure Wound Therapy Join a leading innovator in healthcare solutions dedicated to improving patient outcomes through advanced wound care technologies. Our company specialises in developing and delivering cutting-edge Negative Pressure Wound Therapy (NPWT) products and services to both NHS trusts and independent healthcare providers across the UK. We are committed to fostering a collaborative and dynamic work environment where your expertise can make a real difference in patient care. If you are passionate about healthcare innovation and thrive in a fast-paced sales environment, this is an excellent opportunity to advance your career with a forward-thinking organisation. Job Responsibilities Execute the Solventum Medical Surgical Solutions value proposition for Negative Pressure Wound Therapy in both acute and community healthcare settings. Develop and maintain strong, strategic relationships with key decision makers, including clinicians, procurement teams, department leaders, and technical staff. Drive pre-tender market consultation, support tender processes, and facilitate the introduction of new products. Support and implement value-based pricing strategies to ensure profitable growth. Create comprehensive value propositions that encompass hardware, products, and service offerings to optimise customer solutions. Develop and execute detailed business plans to prioritise account calls, activities, market penetration, and product utilisation. Manage key accounts effectively, leveraging professional customer relationship management processes. Support clinical and industry sales efforts, particularly with consultants experienced in NPWT and wound care. Maintain compliance with company policies, including driving a company vehicle, with ongoing review of motor vehicle history. Required Skills & Qualifications Relevant degree in Life Sciences, Business, Nursing, or a related clinical field, or equivalent professional experience. Proven clinical or industry sales experience specialising in Negative Pressure Wound Therapy solutions/products. Experience managing key accounts and opportunities through professional CRM systems, such as Salesforce. Current, valid UK driver's licence, with the ability to travel across designated territories. Excellent communication, relationship-building, and sales skills, with a track record of engaging with clinical and procurement stakeholders. Knowledge of acute and community wound care environments, with NPWT experience highly desirable. Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
Feb 03, 2026
Seasonal
Territory Business Manager - Negative Pressure Wound Therapy Join a leading innovator in healthcare solutions dedicated to improving patient outcomes through advanced wound care technologies. Our company specialises in developing and delivering cutting-edge Negative Pressure Wound Therapy (NPWT) products and services to both NHS trusts and independent healthcare providers across the UK. We are committed to fostering a collaborative and dynamic work environment where your expertise can make a real difference in patient care. If you are passionate about healthcare innovation and thrive in a fast-paced sales environment, this is an excellent opportunity to advance your career with a forward-thinking organisation. Job Responsibilities Execute the Solventum Medical Surgical Solutions value proposition for Negative Pressure Wound Therapy in both acute and community healthcare settings. Develop and maintain strong, strategic relationships with key decision makers, including clinicians, procurement teams, department leaders, and technical staff. Drive pre-tender market consultation, support tender processes, and facilitate the introduction of new products. Support and implement value-based pricing strategies to ensure profitable growth. Create comprehensive value propositions that encompass hardware, products, and service offerings to optimise customer solutions. Develop and execute detailed business plans to prioritise account calls, activities, market penetration, and product utilisation. Manage key accounts effectively, leveraging professional customer relationship management processes. Support clinical and industry sales efforts, particularly with consultants experienced in NPWT and wound care. Maintain compliance with company policies, including driving a company vehicle, with ongoing review of motor vehicle history. Required Skills & Qualifications Relevant degree in Life Sciences, Business, Nursing, or a related clinical field, or equivalent professional experience. Proven clinical or industry sales experience specialising in Negative Pressure Wound Therapy solutions/products. Experience managing key accounts and opportunities through professional CRM systems, such as Salesforce. Current, valid UK driver's licence, with the ability to travel across designated territories. Excellent communication, relationship-building, and sales skills, with a track record of engaging with clinical and procurement stakeholders. Knowledge of acute and community wound care environments, with NPWT experience highly desirable. Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales experience from the Luxury Interiors, design or furniture industry . This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based BDM / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, preferably within the luxury interiors, design, or furniture sectors, or equivalent industry; • Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Feb 03, 2026
Full time
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales experience from the Luxury Interiors, design or furniture industry . This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based BDM / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, preferably within the luxury interiors, design, or furniture sectors, or equivalent industry; • Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy and sell upto to 5 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Feb 03, 2026
Full time
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy and sell upto to 5 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Feb 02, 2026
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Senior Philanthropy and Major Gifts Executive The closing date is 26 January 2026 This is a new role to sit in a fast paced and growing fundraising team. Reporting to the Senior Philanthropy and Major Gifts Manager this role will be responsible for managing a portfolio of mid-level funders, develop compelling funding applications, support the stewardship of high-value funders, and ensure accurate reporting and data compliance. Main duties of the job The role supports the Senior Philanthropy and Major Gifts Manager in delivering the Trusts & Foundations strategy, maintaining fundraising processes, and identifying new funding opportunities, while contributing to the overall success of the fundraising department. The post holder will work closely with colleagues across Fundraising, Marketing, Care Teams, Finance, Senior Management, Trustees and the Director of Fundraising and Hospice Development. About us This is a hybrid role; however, due to its collaborative nature and the need to regularly meet donors, team members and hospice colleagues on-site, we ask that applicants are able to commute to St Johns Wood at least three days per week, with a preference for four. Job responsibilities Support delivery of the Trusts & Foundations strategy, including prospect research and pipeline development. Lead on midlevel funding applications (£5k£50k) and contribute to highvalue bids. Produce accurate impact and financial reports, coordinating information across care, finance and service teams. Manage and steward a portfolio of funders, ensuring personalised communication and strong relationships Support highlevel donor engagement, including meetings, presentations and site visits. Maintain accurate CRM records and ensure compliance with GDPR and fundraising standards. Contribute to donor profiles, solicitation plans and stewardship schedules, working collaboratively across income streams. Provide guidance to junior staff and deputise for the Senior Philanthropy & Major Gifts Manager when required. Person Specification 2+ years in Trust & Foundation fundraising or equivalent bidwriting role Proven experience in Trusts & Foundations fundraising, bidwriting, and securing 4figure+ grants. Strong relationshipmanagement skills with internal and external stakeholders, including donors. Excellent written communication and analytical ability, with confidence interpreting financial information. Ability to manage competing priorities, work independently, and contribute effectively to a team. Knowledge of the UK Trusts & Foundations sector and experience using CRM systems (ideally Salesforce). Collaborative and valuesdriven approach, with willingness to support colleagues, mentor junior staff, and work flexibly (incl. occasional evenings/weekends). Comfortable leading meetings and building strong working relationships across hospice, fundraising, and external partners. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Hospital of St John and St Elizabeth
Feb 02, 2026
Full time
Senior Philanthropy and Major Gifts Executive The closing date is 26 January 2026 This is a new role to sit in a fast paced and growing fundraising team. Reporting to the Senior Philanthropy and Major Gifts Manager this role will be responsible for managing a portfolio of mid-level funders, develop compelling funding applications, support the stewardship of high-value funders, and ensure accurate reporting and data compliance. Main duties of the job The role supports the Senior Philanthropy and Major Gifts Manager in delivering the Trusts & Foundations strategy, maintaining fundraising processes, and identifying new funding opportunities, while contributing to the overall success of the fundraising department. The post holder will work closely with colleagues across Fundraising, Marketing, Care Teams, Finance, Senior Management, Trustees and the Director of Fundraising and Hospice Development. About us This is a hybrid role; however, due to its collaborative nature and the need to regularly meet donors, team members and hospice colleagues on-site, we ask that applicants are able to commute to St Johns Wood at least three days per week, with a preference for four. Job responsibilities Support delivery of the Trusts & Foundations strategy, including prospect research and pipeline development. Lead on midlevel funding applications (£5k£50k) and contribute to highvalue bids. Produce accurate impact and financial reports, coordinating information across care, finance and service teams. Manage and steward a portfolio of funders, ensuring personalised communication and strong relationships Support highlevel donor engagement, including meetings, presentations and site visits. Maintain accurate CRM records and ensure compliance with GDPR and fundraising standards. Contribute to donor profiles, solicitation plans and stewardship schedules, working collaboratively across income streams. Provide guidance to junior staff and deputise for the Senior Philanthropy & Major Gifts Manager when required. Person Specification 2+ years in Trust & Foundation fundraising or equivalent bidwriting role Proven experience in Trusts & Foundations fundraising, bidwriting, and securing 4figure+ grants. Strong relationshipmanagement skills with internal and external stakeholders, including donors. Excellent written communication and analytical ability, with confidence interpreting financial information. Ability to manage competing priorities, work independently, and contribute effectively to a team. Knowledge of the UK Trusts & Foundations sector and experience using CRM systems (ideally Salesforce). Collaborative and valuesdriven approach, with willingness to support colleagues, mentor junior staff, and work flexibly (incl. occasional evenings/weekends). Comfortable leading meetings and building strong working relationships across hospice, fundraising, and external partners. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Hospital of St John and St Elizabeth
About Our Client Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What You Can Expect from Our Client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: They take their teams health seriously activities, socials and coaching are routine to them. The Role Our client is seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to-end project lifecycles from pre-sales, through planning and design, implementation and handover within construction and corporate environments. This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. Collaborate with engineering, client IT and construction teams to design and implement robust network solutions. Ensure all networking and infrastructure solutions adhere to the relevant specifications. Oversee project-level supplier management and coordination. Manage stakeholder expectations and project communications across technical and non-technical audiences. Identify and mitigate project risks and issues proactively. Track and report on project KPIs, milestones, and deliverables using appropriate tools (e.g. MS Project, Salesforce, ClickUp/Monday). Support change management, documentation, and handoff to operational teams. Mentoring other members of the project team and Engineers. Assisting the Head of Projects with setting direction, refining process and driving continuous improvement. About You: Project Management Expertise: 5+ years of experience managing IT projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft 365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery: Skilled in managing budgets, schedules, and resources in fast-paced environments. Strong problem-solving abilities and experience working with both large enterprises and smaller organisations. Benefits: 22 days Annual Leave + Bank Holidays. Health Cash Plan, Annual Bonus Scheme, Opportunity and Colleague-Led Spot Bonus Schemes. Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more. Remote Work & Flexible Hours, Regular Social Events. Extensive training and development opportunities with paid study leave. Community focused groups such as their in-house Diversity, Inclusion and Belonging Team and Culture Club.
Feb 02, 2026
Full time
About Our Client Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What You Can Expect from Our Client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: They take their teams health seriously activities, socials and coaching are routine to them. The Role Our client is seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to-end project lifecycles from pre-sales, through planning and design, implementation and handover within construction and corporate environments. This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. Collaborate with engineering, client IT and construction teams to design and implement robust network solutions. Ensure all networking and infrastructure solutions adhere to the relevant specifications. Oversee project-level supplier management and coordination. Manage stakeholder expectations and project communications across technical and non-technical audiences. Identify and mitigate project risks and issues proactively. Track and report on project KPIs, milestones, and deliverables using appropriate tools (e.g. MS Project, Salesforce, ClickUp/Monday). Support change management, documentation, and handoff to operational teams. Mentoring other members of the project team and Engineers. Assisting the Head of Projects with setting direction, refining process and driving continuous improvement. About You: Project Management Expertise: 5+ years of experience managing IT projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft 365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery: Skilled in managing budgets, schedules, and resources in fast-paced environments. Strong problem-solving abilities and experience working with both large enterprises and smaller organisations. Benefits: 22 days Annual Leave + Bank Holidays. Health Cash Plan, Annual Bonus Scheme, Opportunity and Colleague-Led Spot Bonus Schemes. Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more. Remote Work & Flexible Hours, Regular Social Events. Extensive training and development opportunities with paid study leave. Community focused groups such as their in-house Diversity, Inclusion and Belonging Team and Culture Club.
About Ideal Ideal is an inspiring place to work. We re an award-winning, independent company, leading in our field and offering a refreshingly different experience to the larger IT solutions providers. Our team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, we proudly support a diverse client base across the public and private sectors. We re passionate about continuous learning and invest heavily in our people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. We welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community. What You Can Expect from Us: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: We take our teams health seriously activities, socials and coaching are routine to us. The Role We are seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to-end project lifecycles from pre-sales, through planning and design, implementation and handover within construction and corporate environments. This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. Collaborate with engineering, client IT and construction teams to design and implement robust network solutions. Ensure all networking and infrastructure solutions adhere to the relevant specifications. Oversee project-level supplier management and coordination. Manage stakeholder expectations and project communications across technical and non-technical audiences. Identify and mitigate project risks and issues proactively. Track and report on project KPIs, milestones, and deliverables using appropriate tools (e.g. MS Project, Salesforce, ClickUp/Monday). Support change management, documentation, and handoff to operational teams. Mentoring other members of the project team and Engineers. Assisting the Head of Projects with setting direction, refining process and driving continuous improvement. About You: Project Management Expertise: 5+ years of experience managing IT projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft 365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery: Skilled in managing budgets, schedules, and resources in fast-paced environments. Strong problem-solving abilities and experience working with both large enterprises and smaller organisations. Benefits: 22 days Annual Leave + Bank Holidays. Health Cash Plan, Annual Bonus Scheme, Opportunity and Colleague-Led Spot Bonus Schemes. Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more. Remote Work & Flexible Hours, Regular Social Events. Extensive training and development opportunities with paid study leave. Community focused groups such as our in-house Diversity, Inclusion and Belonging Team and Culture Club. If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best, please let us know so we can talk about how we can best support you and make any adjustments that may be needed.
Feb 02, 2026
Full time
About Ideal Ideal is an inspiring place to work. We re an award-winning, independent company, leading in our field and offering a refreshingly different experience to the larger IT solutions providers. Our team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, we proudly support a diverse client base across the public and private sectors. We re passionate about continuous learning and invest heavily in our people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. We welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community. What You Can Expect from Us: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: We take our teams health seriously activities, socials and coaching are routine to us. The Role We are seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to-end project lifecycles from pre-sales, through planning and design, implementation and handover within construction and corporate environments. This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. Collaborate with engineering, client IT and construction teams to design and implement robust network solutions. Ensure all networking and infrastructure solutions adhere to the relevant specifications. Oversee project-level supplier management and coordination. Manage stakeholder expectations and project communications across technical and non-technical audiences. Identify and mitigate project risks and issues proactively. Track and report on project KPIs, milestones, and deliverables using appropriate tools (e.g. MS Project, Salesforce, ClickUp/Monday). Support change management, documentation, and handoff to operational teams. Mentoring other members of the project team and Engineers. Assisting the Head of Projects with setting direction, refining process and driving continuous improvement. About You: Project Management Expertise: 5+ years of experience managing IT projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft 365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery: Skilled in managing budgets, schedules, and resources in fast-paced environments. Strong problem-solving abilities and experience working with both large enterprises and smaller organisations. Benefits: 22 days Annual Leave + Bank Holidays. Health Cash Plan, Annual Bonus Scheme, Opportunity and Colleague-Led Spot Bonus Schemes. Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more. Remote Work & Flexible Hours, Regular Social Events. Extensive training and development opportunities with paid study leave. Community focused groups such as our in-house Diversity, Inclusion and Belonging Team and Culture Club. If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best, please let us know so we can talk about how we can best support you and make any adjustments that may be needed.
Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week, Mon - Fri Location: Flexible hybrid working in Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities include a free onsite gym, parking, and a subsidised restaurant Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What You'll Be Doing: Manage the full proposal lifecycle from RFP receipt through final submission, including timeline and deliverable coordination Execute document formatting, version control, proposal assembly, and quality assurance processes Coordinate cross-functional teams including proposal teams, subject matter experts, BD, technical, operations, and legal departments Write and structure proposal content ensuring compliance with client requirements and RFP specifications Schedule and organise proposal meetings, manage document workflows and submission processes Execute quality control checks and compliance reviews against tender requirements Develop bid strategies and win themes for various goods and services proposals What We're Looking For: Project management experience with demonstrated ability to manage multiple concurrent proposals Proficiency in proposal writing, editing, and proofreading to professional standards Experience reading, interpreting, and responding to tender documentation and RFP requirements Knowledge of the UK procurement environment and public sector tendering processes Proficiency with Google Workspace, Salesforce CRM, and proposal management software Experience with document management systems and version control protocols Experience coordinating cross-functional teams and gathering technical information Ability to analyse client requirements and develop compliant response strategies What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jan 31, 2026
Full time
Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week, Mon - Fri Location: Flexible hybrid working in Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities include a free onsite gym, parking, and a subsidised restaurant Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What You'll Be Doing: Manage the full proposal lifecycle from RFP receipt through final submission, including timeline and deliverable coordination Execute document formatting, version control, proposal assembly, and quality assurance processes Coordinate cross-functional teams including proposal teams, subject matter experts, BD, technical, operations, and legal departments Write and structure proposal content ensuring compliance with client requirements and RFP specifications Schedule and organise proposal meetings, manage document workflows and submission processes Execute quality control checks and compliance reviews against tender requirements Develop bid strategies and win themes for various goods and services proposals What We're Looking For: Project management experience with demonstrated ability to manage multiple concurrent proposals Proficiency in proposal writing, editing, and proofreading to professional standards Experience reading, interpreting, and responding to tender documentation and RFP requirements Knowledge of the UK procurement environment and public sector tendering processes Proficiency with Google Workspace, Salesforce CRM, and proposal management software Experience with document management systems and version control protocols Experience coordinating cross-functional teams and gathering technical information Ability to analyse client requirements and develop compliant response strategies What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Technical Administrator / Financial Report Writer Location - Newton le Willows, WA12 (In Office) Salary - Up to £30,000 pa Hours - Monday-Friday 9.30am - 4.30pm This is an excellent opportunity for a professional and experienced Technical Administrator to work within a highly successful Partner Practice of St. James s Place Plc. You will be based in Newton le Willows, producing and writing reports in respect of the ongoing service provided by the Financial Advisers within the Practice. This Partner Practice is well established and highly successful. The Role: Technical Administrator / Financial Report Writer As a Technical Administrator you will be working for several busy Wealth Managers (Financial Advisers) and your role will include: Preparing and checking Client Financial Reviews Collating client information Preparing illustrations Preparing ongoing advice reports Managing cases to completion Working with internal processing systems, you will be given full training on the relevant IT systems Ensuring that the business obtained is being processed compliantly and within specific timescales Liaising with third parties on a daily basis You will have the opportunity to progress within the SJP Accreditation framework You will have the opportunity for career progression over time to undertake paraplanning responsibilities if this is in line with your aspirations. The Person: Technical Administrator / Financial Report Writer This is an interesting and challenging role that would suit a confident, numerate, IT proficient and professional individual who is highly organised, enjoys using their initiative and has a can do working style. It is essential that you are a self-starter and happy working with little or no supervision Ideally, you have been working for an IFA or in a Wealth Management environment for a number of years, and you have good demonstrable financial services knowledge and experience Ideally you have used the CRM, Salesforce You will need to have experience of the administration of IHT, Pension and Investment products, ideally with a good knowledge of Trust roles and Trust Deed wording You will have contact with clients, and it is essential that you are confident in dealing with third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application as they come in. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £220.0bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
Jan 29, 2026
Full time
Technical Administrator / Financial Report Writer Location - Newton le Willows, WA12 (In Office) Salary - Up to £30,000 pa Hours - Monday-Friday 9.30am - 4.30pm This is an excellent opportunity for a professional and experienced Technical Administrator to work within a highly successful Partner Practice of St. James s Place Plc. You will be based in Newton le Willows, producing and writing reports in respect of the ongoing service provided by the Financial Advisers within the Practice. This Partner Practice is well established and highly successful. The Role: Technical Administrator / Financial Report Writer As a Technical Administrator you will be working for several busy Wealth Managers (Financial Advisers) and your role will include: Preparing and checking Client Financial Reviews Collating client information Preparing illustrations Preparing ongoing advice reports Managing cases to completion Working with internal processing systems, you will be given full training on the relevant IT systems Ensuring that the business obtained is being processed compliantly and within specific timescales Liaising with third parties on a daily basis You will have the opportunity to progress within the SJP Accreditation framework You will have the opportunity for career progression over time to undertake paraplanning responsibilities if this is in line with your aspirations. The Person: Technical Administrator / Financial Report Writer This is an interesting and challenging role that would suit a confident, numerate, IT proficient and professional individual who is highly organised, enjoys using their initiative and has a can do working style. It is essential that you are a self-starter and happy working with little or no supervision Ideally, you have been working for an IFA or in a Wealth Management environment for a number of years, and you have good demonstrable financial services knowledge and experience Ideally you have used the CRM, Salesforce You will need to have experience of the administration of IHT, Pension and Investment products, ideally with a good knowledge of Trust roles and Trust Deed wording You will have contact with clients, and it is essential that you are confident in dealing with third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application as they come in. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £220.0bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
