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seasonal security officer
TRI Consulting Ltd
Data Compliance Officer
TRI Consulting Ltd Camden, London
Large housing association requires a Data Compliance Officer to ensure the GDPR and Data Protection compliance is achieved. Responsibilities: Investigating and responding to security incidents, data breaches and data protection related complaints. Responding to subject access requests, within agreed timelines First point of contact for business for advice and assistance on all data protection matters including DPIAs, action plans, data sharing agreements, information asset register etc Embedding GDPR compliance by leading and supporting wider business through regular meetings, preparing and delivering training on data protection and GDPR requirements including refresher training and specific training as requested by the business Work with the wider business to develop record keeping processes and systems in line with GDPR/Best Practice requirements. Advise and assist the business in all data protection matters, including retention schedules, data sharing agreements, PIAs, information asset register etc. Work closely with the Information Data Owners to support them in delivering data protection obligations. Maintenance of logs and registers Skills and experience: Experience of working in a data protection function. Experience of providing reports and internal communications for a range of audiences including senior management Able to provide timely and accurate advice and support to wider business and managers about data protection related matters Good knowledge of data protection including GDPR, Data Protection Act 2018 and related legislation e.g., Privacy of electronic communications Prioritising work and delivering to tight deadlines Excellent organisation and planning Advanced familiarity with Microsoft Office suite and Acrobat 24.40 ph PAYE or 32.27 ph Umbrella
Apr 02, 2026
Seasonal
Large housing association requires a Data Compliance Officer to ensure the GDPR and Data Protection compliance is achieved. Responsibilities: Investigating and responding to security incidents, data breaches and data protection related complaints. Responding to subject access requests, within agreed timelines First point of contact for business for advice and assistance on all data protection matters including DPIAs, action plans, data sharing agreements, information asset register etc Embedding GDPR compliance by leading and supporting wider business through regular meetings, preparing and delivering training on data protection and GDPR requirements including refresher training and specific training as requested by the business Work with the wider business to develop record keeping processes and systems in line with GDPR/Best Practice requirements. Advise and assist the business in all data protection matters, including retention schedules, data sharing agreements, PIAs, information asset register etc. Work closely with the Information Data Owners to support them in delivering data protection obligations. Maintenance of logs and registers Skills and experience: Experience of working in a data protection function. Experience of providing reports and internal communications for a range of audiences including senior management Able to provide timely and accurate advice and support to wider business and managers about data protection related matters Good knowledge of data protection including GDPR, Data Protection Act 2018 and related legislation e.g., Privacy of electronic communications Prioritising work and delivering to tight deadlines Excellent organisation and planning Advanced familiarity with Microsoft Office suite and Acrobat 24.40 ph PAYE or 32.27 ph Umbrella
Hays
Executive Support Officer
Hays
Executive Support Officer, Belfast, £15.13 per hour, immediate start Your new company You will be joining a public sector organisation responsible for delivering operational policy and regulatory functions across Northern Ireland. The team plays a key role in ensuring compliance and maintaining high standards. Working within a statutory framework, the organisation contributes directly to protecting public health and supporting regulatory assurance. Your new role As an Executive Officer, you will support the effective delivery of operational and policy activities across Northern Ireland. Your responsibilities will include: Assisting with operational delivery Participating in internal and external operational delivery meetings and providing full secretariat support when required.Managing data and databases to produce reports, support statutory publications, and contribute to operational decision making.Producing consultation documents, approval and enforcement correspondence, and issuing documentation to stakeholders in line with protocols and timelines.Supporting policy development within relevant hygiene and production areas.Responding to enquiries from stakeholders and Government Departments within required timescales. What you'll need to succeed Ability to analyse and interpret complex information, identify gaps, and obtain additional detail to support accurate decision making.Strong verbal and written communication skills, with the ability to express ideas clearly and respectfully.Proven administrative and organisational skills, including managing workload and producing high quality documentation.Experience working with data or databases, with the ability to extract information and produce reports.Ability to work effectively with internal and external stakeholders.Strong analytical skills and ability to assess complex information.High quality written communication skills suitable for formal letters, reports and consultations.Proficiency in IT systems, including MS Office and data management tools.Completion of mandatory public sector compliance training (e.g., GDPR, information security).Understanding of policy, regulatory or operational delivery environments (desirable depending on framework level). What you'll get in return £15.13 per hour 3 months with possible extension Hybrid working options depending on organisational policy.The opportunity to build experience in policy, regulatory delivery and stakeholder engagement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 02, 2026
Seasonal
Executive Support Officer, Belfast, £15.13 per hour, immediate start Your new company You will be joining a public sector organisation responsible for delivering operational policy and regulatory functions across Northern Ireland. The team plays a key role in ensuring compliance and maintaining high standards. Working within a statutory framework, the organisation contributes directly to protecting public health and supporting regulatory assurance. Your new role As an Executive Officer, you will support the effective delivery of operational and policy activities across Northern Ireland. Your responsibilities will include: Assisting with operational delivery Participating in internal and external operational delivery meetings and providing full secretariat support when required.Managing data and databases to produce reports, support statutory publications, and contribute to operational decision making.Producing consultation documents, approval and enforcement correspondence, and issuing documentation to stakeholders in line with protocols and timelines.Supporting policy development within relevant hygiene and production areas.Responding to enquiries from stakeholders and Government Departments within required timescales. What you'll need to succeed Ability to analyse and interpret complex information, identify gaps, and obtain additional detail to support accurate decision making.Strong verbal and written communication skills, with the ability to express ideas clearly and respectfully.Proven administrative and organisational skills, including managing workload and producing high quality documentation.Experience working with data or databases, with the ability to extract information and produce reports.Ability to work effectively with internal and external stakeholders.Strong analytical skills and ability to assess complex information.High quality written communication skills suitable for formal letters, reports and consultations.Proficiency in IT systems, including MS Office and data management tools.Completion of mandatory public sector compliance training (e.g., GDPR, information security).Understanding of policy, regulatory or operational delivery environments (desirable depending on framework level). What you'll get in return £15.13 per hour 3 months with possible extension Hybrid working options depending on organisational policy.The opportunity to build experience in policy, regulatory delivery and stakeholder engagement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Connect2Dorset
Chief Digital, Data and Technology Officer
Connect2Dorset
Inside IR35 Contract end date - March 2027 Hybrid - 2 days onsite at Surrey County Council Connect2Surrey are seeking a Chief Digital, Data and Technology Officer Role Purpose The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience. Represent Surrey County Council at regional and national levels, influencing policy and investment and positioning the organisation as a leader in ethical, inclusive and future-facing digital and data practice. Leadership & Specific Accountabilities Corporate & Strategic Leadership Act as the Council's most senior adviser on digital, data and technology, providing authoritative, independent strategic advice to the Chief Executive, CLT and Members. Exercise significant delegated authority in determining technology investment priorities, enterprise architecture, data governance frameworks and organisational risk posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong system leadership across Surrey's public sector ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi-agency digital and data programmes with significant financial, operational and citizen impact. Represent Surrey at regional and national digital, data and cyber leadership forums, shaping policy, standards and funding opportunities. Technology, Innovation & Transformation Champion the intelligent, safe and ethical adoption of emerging technologies (including AI and automation), ensuring they drive measurable improvements in outcomes, productivity and service quality. Ensure a resilient, modern, scalable and secure digital infrastructure that enables effective service delivery at organisational and system level. Drive a design-led, innovation-focused culture using agile methods to accelerate transformation and improve user experience. Data Strategy, Governance & Capability Define and lead an enterprise-wide data strategy, establishing consistent standards, ownership, quality and lifecycle management. Oversee development of a modern data platform enabling secure, interoperable data sharing and advanced analytics across multiple organisations. Embed strong data ethics, governance and compliance frameworks ensuring lawful, transparent and trustworthy use of data. Build organisation-wide data literacy and capability to empower staff at all levels. Cyber Security & Risk Management Operational Excellence & People Leadership External Leadership, Influence & Reputation Knowledge, Qualifications, Skills & Experience Significant senior-level experience as a CIO/CTO/CDIO, with proven leadership of a complex, multi-functional Digital, Data and Technology portfolio. Demonstrable ability to influence and shape strategy across multiple autonomous organisations with differing priorities and governance structures. Exceptional leadership credibility at corporate and political levels, with strong negotiation and relationship-building skills. Proven ability to lead and motivate a diverse, hybrid workforce and inspire a culture of innovation and high performance. Politically astute, with experience operating effectively in a public sector context. Strong commercial acumen and ability to secure value from investment, partnerships and sourcing arrangements. Extensive understanding of emerging digital and data capabilities, including AI and automation. Broad knowledge of infrastructure, cyber security, enterprise architecture and market trends. Proven leadership of large-scale digital, data and technology services and major transformation programmes. Experience acting as SRO or equivalent for major programmes with multi-organisation reach. Track record of shaping and delivering strategy in a system or multi-agency environment. Strong experience of working with Members, senior officers and external partners. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 02, 2026
Seasonal
Inside IR35 Contract end date - March 2027 Hybrid - 2 days onsite at Surrey County Council Connect2Surrey are seeking a Chief Digital, Data and Technology Officer Role Purpose The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience. Represent Surrey County Council at regional and national levels, influencing policy and investment and positioning the organisation as a leader in ethical, inclusive and future-facing digital and data practice. Leadership & Specific Accountabilities Corporate & Strategic Leadership Act as the Council's most senior adviser on digital, data and technology, providing authoritative, independent strategic advice to the Chief Executive, CLT and Members. Exercise significant delegated authority in determining technology investment priorities, enterprise architecture, data governance frameworks and organisational risk posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong system leadership across Surrey's public sector ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi-agency digital and data programmes with significant financial, operational and citizen impact. Represent Surrey at regional and national digital, data and cyber leadership forums, shaping policy, standards and funding opportunities. Technology, Innovation & Transformation Champion the intelligent, safe and ethical adoption of emerging technologies (including AI and automation), ensuring they drive measurable improvements in outcomes, productivity and service quality. Ensure a resilient, modern, scalable and secure digital infrastructure that enables effective service delivery at organisational and system level. Drive a design-led, innovation-focused culture using agile methods to accelerate transformation and improve user experience. Data Strategy, Governance & Capability Define and lead an enterprise-wide data strategy, establishing consistent standards, ownership, quality and lifecycle management. Oversee development of a modern data platform enabling secure, interoperable data sharing and advanced analytics across multiple organisations. Embed strong data ethics, governance and compliance frameworks ensuring lawful, transparent and trustworthy use of data. Build organisation-wide data literacy and capability to empower staff at all levels. Cyber Security & Risk Management Operational Excellence & People Leadership External Leadership, Influence & Reputation Knowledge, Qualifications, Skills & Experience Significant senior-level experience as a CIO/CTO/CDIO, with proven leadership of a complex, multi-functional Digital, Data and Technology portfolio. Demonstrable ability to influence and shape strategy across multiple autonomous organisations with differing priorities and governance structures. Exceptional leadership credibility at corporate and political levels, with strong negotiation and relationship-building skills. Proven ability to lead and motivate a diverse, hybrid workforce and inspire a culture of innovation and high performance. Politically astute, with experience operating effectively in a public sector context. Strong commercial acumen and ability to secure value from investment, partnerships and sourcing arrangements. Extensive understanding of emerging digital and data capabilities, including AI and automation. Broad knowledge of infrastructure, cyber security, enterprise architecture and market trends. Proven leadership of large-scale digital, data and technology services and major transformation programmes. Experience acting as SRO or equivalent for major programmes with multi-organisation reach. Track record of shaping and delivering strategy in a system or multi-agency environment. Strong experience of working with Members, senior officers and external partners. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
RG Setsquare
HR Support Officer
RG Setsquare
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a HR support officer for the 9 months ongoing, at the rate of 23.71 per hour umbrella Job responsibilities We are seeking a motivated, detail focused HR Support Officer to join our HR & OD service. This role is key to ensuring that our HR operations run smoothly, efficiently and in line with best practice. You will provide high quality transactional support, deliver excellent customer service, and contribute to the continuous improvement of our HR functions. This is an excellent opportunity for someone looking to develop their career within HR while supporting a busy, dynamic and customer centred service.Transactional HR Support Provide a range of high quality transactional support, including employee record changes, preparing and issuing contract variation letters, employee correspondence and saving documents to electronic personnel files. Ensure efficient, accurate and timely end to end HR processes while delivering an excellent customer experience. Act as the first point of contact for routine HR enquiries, providing accurate information in line with policies, procedures and legal requirements. Data Integrity, Systems & Reporting Troubleshoot and correct employee record errors, handling follow up communication with employees and HR Business Partners. Support Council users with Manager Self Service (MSS) and Employee Self Service (ESS), including checking work schedule requests, logging system calls and assisting with testing. Maintain system security by logging access requests for new and existing users and liaising with the Systems Access Team. Gain working knowledge of national and local conditions of service to respond to annual leave and system related queries. Produce routine workforce reports and support ad hoc reporting as required. Support to HR Teams & Corporate Projects Contribute to the work of the HR Business Partner team, promoting best practice and supporting the handling of challenging situations. Support corporate HR projects that drive cultural change and promote a customer focused, performance driven organisation. Provide proactive support to the HR Policy Officer in the development and review of HR policies and principles. Work collaboratively with colleagues to support project development, policy coordination and improved service delivery. Assist in updating and maintaining HR content on the Staff Intranet. Promote the value of HR services across the organisation.We are looking for someone who: Has excellent attention to detail and takes pride in delivering high quality work. Communicates clearly and confidently with managers, employees and stakeholders. Is customer focused and proactive, with good organisational skills to manage competing priorities Has experience in HR administration or a similar support role (desirable). Has strong IT skills, with the ability to use HR systems and Microsoft Office. Works well both independently and as part of a team. Full time 35 hours, Hybrid Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Apr 01, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a HR support officer for the 9 months ongoing, at the rate of 23.71 per hour umbrella Job responsibilities We are seeking a motivated, detail focused HR Support Officer to join our HR & OD service. This role is key to ensuring that our HR operations run smoothly, efficiently and in line with best practice. You will provide high quality transactional support, deliver excellent customer service, and contribute to the continuous improvement of our HR functions. This is an excellent opportunity for someone looking to develop their career within HR while supporting a busy, dynamic and customer centred service.Transactional HR Support Provide a range of high quality transactional support, including employee record changes, preparing and issuing contract variation letters, employee correspondence and saving documents to electronic personnel files. Ensure efficient, accurate and timely end to end HR processes while delivering an excellent customer experience. Act as the first point of contact for routine HR enquiries, providing accurate information in line with policies, procedures and legal requirements. Data Integrity, Systems & Reporting Troubleshoot and correct employee record errors, handling follow up communication with employees and HR Business Partners. Support Council users with Manager Self Service (MSS) and Employee Self Service (ESS), including checking work schedule requests, logging system calls and assisting with testing. Maintain system security by logging access requests for new and existing users and liaising with the Systems Access Team. Gain working knowledge of national and local conditions of service to respond to annual leave and system related queries. Produce routine workforce reports and support ad hoc reporting as required. Support to HR Teams & Corporate Projects Contribute to the work of the HR Business Partner team, promoting best practice and supporting the handling of challenging situations. Support corporate HR projects that drive cultural change and promote a customer focused, performance driven organisation. Provide proactive support to the HR Policy Officer in the development and review of HR policies and principles. Work collaboratively with colleagues to support project development, policy coordination and improved service delivery. Assist in updating and maintaining HR content on the Staff Intranet. Promote the value of HR services across the organisation.We are looking for someone who: Has excellent attention to detail and takes pride in delivering high quality work. Communicates clearly and confidently with managers, employees and stakeholders. Is customer focused and proactive, with good organisational skills to manage competing priorities Has experience in HR administration or a similar support role (desirable). Has strong IT skills, with the ability to use HR systems and Microsoft Office. Works well both independently and as part of a team. Full time 35 hours, Hybrid Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Village Staff Limited
Temporary Accommodation officer
Village Staff Limited
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
Oct 08, 2025
Seasonal
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
Adecco
Improvement & PMO Officer
Adecco City, London
Improvement & PMO Officer Are you ready to make a significant impact in a dynamic environment? We are seeking a talented and experienced Improvement & PMO Officer to join our innovative Strategy Group! This is your chance to contribute to the operational excellence of our organisation while working in a supportive and collaborative team. Start asap, pending a security clearance which can take between 2-8 weeks to complete, pay 18.40ph, Monday to Friday 36 hours, duration 6 months, location- Embankment area. As an Improvement & PMO Officer, you will play a key role in enhancing our core strategy functions. You will be instrumental in: Supporting the Senior Improvement Officer in delivering our Continuous Improvement (CI) Service. Maintaining our Operational Handbook and associated policies. Improving relationships with domestic and international partners through our Memorandum of Understanding Service. organising and delivering our annual conference and other exciting events. Engaging in cross-organisational problem-solving to drive impactful initiatives. Key Responsibilities: Manage the CI Process, including capturing improvement suggestions and updating the CI Backlog. Facilitate Case Learning Events and use Implementation Unit techniques to tackle challenges. Create and edit online content for our Operational Handbook, ensuring strict version control. Coordinate responses for Certificates of Assurance related to Memorandum of Understanding requests. Support the Senior Project Officer in the core functions of the PMO, including organising Portfolio Committee meetings. You are a proactive professional who excels in a collaborative environment. You possess: Experience in project teams and the ability to manage multiple projects. Strong communication skills, both written and oral, to engage with staff at all levels. Excellent organisational skills and attention to detail, enabling you to work effectively under pressure. Proficiency in Microsoft SharePoint and Excel to maintain accurate databases and service data. Desirable Skills: Experience in a PMO environment or continuous improvement service. Familiarity with Microsoft Power BI and relevant project or change management qualifications. Understanding of law enforcement and financial crime issues. Why Join Us? Be part of a newly established, multi-disciplinary team shaping service development. Enhance your skills in Strategy, Policy, and Project Management. Enjoy tailored learning & development opportunities and flexible working arrangements. Benefit from a rewarding environment with pension schemes, season ticket loans, and discounts through our Reward Gateway. Join us and help create an atmosphere that makes our organisation a great place to work for everyone! If you're ready to take on this exciting role, we want to hear from you! Apply now to embark on a fulfilling career journey with us. Your future begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 06, 2025
Seasonal
Improvement & PMO Officer Are you ready to make a significant impact in a dynamic environment? We are seeking a talented and experienced Improvement & PMO Officer to join our innovative Strategy Group! This is your chance to contribute to the operational excellence of our organisation while working in a supportive and collaborative team. Start asap, pending a security clearance which can take between 2-8 weeks to complete, pay 18.40ph, Monday to Friday 36 hours, duration 6 months, location- Embankment area. As an Improvement & PMO Officer, you will play a key role in enhancing our core strategy functions. You will be instrumental in: Supporting the Senior Improvement Officer in delivering our Continuous Improvement (CI) Service. Maintaining our Operational Handbook and associated policies. Improving relationships with domestic and international partners through our Memorandum of Understanding Service. organising and delivering our annual conference and other exciting events. Engaging in cross-organisational problem-solving to drive impactful initiatives. Key Responsibilities: Manage the CI Process, including capturing improvement suggestions and updating the CI Backlog. Facilitate Case Learning Events and use Implementation Unit techniques to tackle challenges. Create and edit online content for our Operational Handbook, ensuring strict version control. Coordinate responses for Certificates of Assurance related to Memorandum of Understanding requests. Support the Senior Project Officer in the core functions of the PMO, including organising Portfolio Committee meetings. You are a proactive professional who excels in a collaborative environment. You possess: Experience in project teams and the ability to manage multiple projects. Strong communication skills, both written and oral, to engage with staff at all levels. Excellent organisational skills and attention to detail, enabling you to work effectively under pressure. Proficiency in Microsoft SharePoint and Excel to maintain accurate databases and service data. Desirable Skills: Experience in a PMO environment or continuous improvement service. Familiarity with Microsoft Power BI and relevant project or change management qualifications. Understanding of law enforcement and financial crime issues. Why Join Us? Be part of a newly established, multi-disciplinary team shaping service development. Enhance your skills in Strategy, Policy, and Project Management. Enjoy tailored learning & development opportunities and flexible working arrangements. Benefit from a rewarding environment with pension schemes, season ticket loans, and discounts through our Reward Gateway. Join us and help create an atmosphere that makes our organisation a great place to work for everyone! If you're ready to take on this exciting role, we want to hear from you! Apply now to embark on a fulfilling career journey with us. Your future begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Staffline
Retail Security Officer
Staffline Acklam, Yorkshire
TSS are looking for a casual Retail Security Officer in Thornaby where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Thornaby Pay Rate: £12.30 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T112) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Sep 24, 2025
Seasonal
TSS are looking for a casual Retail Security Officer in Thornaby where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Thornaby Pay Rate: £12.30 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T112) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Staffline
Retail Security Officer
Staffline Burton-on-trent, Staffordshire
TSS are looking for a casual Retail Security Officer in Burton-on-Trent where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Burton-on-Trent Pay Rate: £12.52 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T113) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Sep 23, 2025
Seasonal
TSS are looking for a casual Retail Security Officer in Burton-on-Trent where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Burton-on-Trent Pay Rate: £12.52 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T113) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Staffline
Retail Security Officer
Staffline
TSS are looking for a casual Retail Security Officer in Glasgow where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Glasgow Pay Rate: £12.21 - £13.00 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T92) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Sep 23, 2025
Seasonal
TSS are looking for a casual Retail Security Officer in Glasgow where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Glasgow Pay Rate: £12.21 - £13.00 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T92) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Tulip Recruitment
Contract Support Officer
Tulip Recruitment Wareham, Dorset
Contract Support Officer As a Contract Support Officer, you will provide operational and technical support across a range of property safety workstreams including, but not limited to, water safety, asbestos, fire safety, emergency lighting, lifting equipment, and security systems. You will work closely with Contract Managers and external service providers to ensure contracts are compliant, efficient, cost-effective, and customer-focused. You will be a key player in maintaining a safety first culture by supporting the delivery of statutory and regulatory requirements, while also driving performance through accurate data management and continuous improvement. Additional Information This role requires occasional travel to Wareham and Weymouth for site visits and team meetings so a full UK driving licence is essential. Key Duties & Responsibilities Support the effective management of servicing, maintenance, and works contracts, ensuring standards for time, cost, quality, and customer satisfaction are met. Lead daily coordination of Property Safety services, ensuring schedules and compliance with legislation. Assist Contract Managers by organising and minuting meetings, analysing KPIs, and addressing contractor performance issues. Occasionally chair contract meetings in the absence of Contract Managers. Maintain accurate records in line with data policies and follow up on required actions. Conduct audits of asset/equipment records and resolve discrepancies. Help design and implement systems and processes to ensure compliance, with regular reviews. Co-develop and maintain manuals and user guides. Provide or coordinate technical support, translating information for non-technical stakeholders. Build strong relationships with customers, colleagues, contractors, and suppliers. Ensure accurate financial reporting and coordinate with Finance and budget holders. Take ownership of issues and complaints, working towards effective resolutions. Carry out other duties as needed within the role s scope. Experience & Qualifications Essential: Full UK driving licence and access to a vehicle (for attending site/team meetings). Previous experience supporting the delivery of contracts, projects, or programmes in Property Services, Compliance, or Asset Management. Basic understanding of property safety-related contracts and an understanding of KPIs and cost models (e.g., schedule of rates). Strong analytical skills confident in manipulating, interpreting, and reporting on technical data. Comfortable identifying inconsistencies in data and proactively seeking solutions. Proficient in Microsoft Office and job management/CRM systems. Educated to GCSE level (or equivalent), with passes in English and Maths. Desirable: Understanding of Landlord H&S legislative requirements and compliance practices. Experience working within a housing, facilities, or property safety environment. Knowledge of servicing requirements for fire detection, water safety, asbestos, and similar compliance workstreams. Key Skills & Attributes Self-sufficient, proactive, and confident in decision-making. Excellent verbal and written communication skills. Logical thinker with strong problem-solving ability. Collaborative team player who also thrives working independently. Committed to delivering customer-focused services. Organised, adaptable, and calm under pressure.
Sep 22, 2025
Seasonal
Contract Support Officer As a Contract Support Officer, you will provide operational and technical support across a range of property safety workstreams including, but not limited to, water safety, asbestos, fire safety, emergency lighting, lifting equipment, and security systems. You will work closely with Contract Managers and external service providers to ensure contracts are compliant, efficient, cost-effective, and customer-focused. You will be a key player in maintaining a safety first culture by supporting the delivery of statutory and regulatory requirements, while also driving performance through accurate data management and continuous improvement. Additional Information This role requires occasional travel to Wareham and Weymouth for site visits and team meetings so a full UK driving licence is essential. Key Duties & Responsibilities Support the effective management of servicing, maintenance, and works contracts, ensuring standards for time, cost, quality, and customer satisfaction are met. Lead daily coordination of Property Safety services, ensuring schedules and compliance with legislation. Assist Contract Managers by organising and minuting meetings, analysing KPIs, and addressing contractor performance issues. Occasionally chair contract meetings in the absence of Contract Managers. Maintain accurate records in line with data policies and follow up on required actions. Conduct audits of asset/equipment records and resolve discrepancies. Help design and implement systems and processes to ensure compliance, with regular reviews. Co-develop and maintain manuals and user guides. Provide or coordinate technical support, translating information for non-technical stakeholders. Build strong relationships with customers, colleagues, contractors, and suppliers. Ensure accurate financial reporting and coordinate with Finance and budget holders. Take ownership of issues and complaints, working towards effective resolutions. Carry out other duties as needed within the role s scope. Experience & Qualifications Essential: Full UK driving licence and access to a vehicle (for attending site/team meetings). Previous experience supporting the delivery of contracts, projects, or programmes in Property Services, Compliance, or Asset Management. Basic understanding of property safety-related contracts and an understanding of KPIs and cost models (e.g., schedule of rates). Strong analytical skills confident in manipulating, interpreting, and reporting on technical data. Comfortable identifying inconsistencies in data and proactively seeking solutions. Proficient in Microsoft Office and job management/CRM systems. Educated to GCSE level (or equivalent), with passes in English and Maths. Desirable: Understanding of Landlord H&S legislative requirements and compliance practices. Experience working within a housing, facilities, or property safety environment. Knowledge of servicing requirements for fire detection, water safety, asbestos, and similar compliance workstreams. Key Skills & Attributes Self-sufficient, proactive, and confident in decision-making. Excellent verbal and written communication skills. Logical thinker with strong problem-solving ability. Collaborative team player who also thrives working independently. Committed to delivering customer-focused services. Organised, adaptable, and calm under pressure.

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