113 jobs found

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Are you passionate about developing socially and ethically responsible AI systems? Are you excited by the prospect of supporting projects that apply cutting-edge AI and GenAI models to solve real-world problems? Imagine working with BCG 's Responsible AI team, where you will develop and apply innovative tools for testing and evaluating new GenAI products. Your daily work would involve designing and implementing testing and evaluation frameworks to help improve product quality and ensure AI systems are safe, secure, and equitable . Join a team dedicated to exploring creative solutions and pioneering advancements in Responsible AI. Your work will influence the development of GenAI applications, focusing on transparency, accountability, and trustworthiness. On the team, you'll collaborate with brilliant minds and make a tangible impact on shaping the future of AI, ensuring it meets the highest standards for responsibility and effectiveness. You will have the opportunity to support a wide variety of projects, spanning use cases, technologies, industries, and clients. Embrace the challenge of working at the intersection of cutting-edge technology, ethical innovation, and real-world applications. The Responsible AI Applied Scientist plays a critical role supporting BCG 's testing and evaluation efforts, working in conjunction with our AI and GenAI product teams to ensure alignment with our Responsible AI policy, principles, and standards, and to support the design, continuous improvement, and execution of the overall Responsible AI program at BCG. The Responsible AI Applied Sci entist will work with a diverse set of stakeholders to: Ensure responsible development of GenAI and AI products by providing Responsible AI expert support to GenAI and AI product teams, including conducting independent assessment of product -level risks and owning product evaluations Engage indep endently and directly with BCG product teams to sup port Responsible AI-related nee ds across the entire software development lifecycle of GenAI or AI product s Work with and support technical teams executing risk assessment and testing and evaluation o f GenAI and AI products Train and mentor technical teams on testing and evaluation approaches for GenAI products Remain up - to - date on emerging frameworks, standards, and technical approaches, and related issues , by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organizations What You'll Bring 3-5+ years of experience in Responsible AI, including directly engaging with AI product teams 3+ years of industry experience in building or evaluating Generative AI models Experience in program/project management and team leadership Strong programming skills in Python and deep learning frameworks ( PyTorch , TensorFlow) Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Excellent written and verbal communication skills across technical and non-technical audiences Ability to explain sophisticated data science concepts to non-technical audiences and translate analytical results into business implications Ability to think critically about ethical, social, and business risks posed by GenAI and AI systems Passion for building things and comfort working with modern data science development tools Experience designing and analyzing experiments using advanced statistical methods Experience and enthusiasm for working with Ge n AI technologies Technical Skills Must - have experience: Advanced degree (MS or PhD) in Computer Science, Software Engineering, or equivalent research/work experience Strong research background in empirical evaluation, experimental design, or benchmarking Deep familiarity with software engineering workflows and developer tools Experience working with or evaluating AI/ML models, preferably LLMs Strong analytical and communication skills, including the ability to write clear testing result reports Nice - to - have experience: Experience with quantitative social science research Familiarity with software engineering practices (e.g., unit testing, CI/CD ) Exposure to cloud platforms (AWS, Azure, GCP) or SQL databases Knowledge of AI risk management frameworks (e.g., NIST AI RMF) Experience with d eveloper tools , including IDEs (e.g., VSCode , Pycharm ) and environment management (e.g., P yenv , C onda , P oetry , D ocker) Demonstrable contribution to open-source evaluations of GenAI Who You'll Work With You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, A I and G enAI product teams , legal, compliance, and security teams, BCG's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Job Title: Senior Technical Architect (Java & AWS) Location: UK Hybrid working (1-2 days on client location - London) Security Clearance: Must hold active SC Clearance Overview We are seeking an experienced Senior Technical Architect with deep expertise in Java and AWS to lead the design and delivery of scalable, secure, and high-performing enterprise solutions. This is a fully remote role within the UK, requiring active SC Clearance due to the nature of the projects. Key Responsibilities Lead the architecture, design, and implementation of cloud-native solutions using Java and AWS. Define and maintain architectural standards, best practices, and governance frameworks. Collaborate with stakeholders, including product owners, engineering teams, and clients, to translate business requirements into technical solutions. Provide technical leadership and mentorship to development teams. Ensure solutions are secure, scalable, resilient, and cost-effective. Oversee system integration, API design, and microservices architecture. Conduct architectural reviews and provide recommendations for improvements. Stay up to date with emerging technologies and industry trends. Key Skills & Experience Extensive experience as a Technical Architect or Senior Developer/Engineer in Java-based environments. Strong expertise in AWS services (eg, EC2, Lambda, S3, RDS, API Gateway, ECS/EKS). Proven experience designing microservices and distributed systems. Solid understanding of cloud architecture patterns and DevOps practices. Experience with containerisation (Docker, Kubernetes). Strong knowledge of RESTful APIs and integration patterns. Familiarity with CI/CD pipelines and infrastructure as code (eg, Terraform, CloudFormation). Experience working in Agile environments. Essential Requirements Active SC Clearance (mandatory). UK-based with eligibility to work remotely. Strong communication and stakeholder management skills. Ability to lead technical discussions and influence decision-making Application Process Candidates must be able to demonstrate their SC Clearance and relevant experience during the screening process. 2 stage interview process.

This role will partner closely with the PRS Product Manager, Designer, Mobile Engineers, and QA to deliver a secure, scalable, API-driven cross-platform app using React Native. Key Responsibilities Act as technical authority for the mobile app project. Define and validate the overall technical architecture, including evaluating microservices vs modular monolith approaches. Lead development of Back End services and API integrations across existing PRS systems (eg, account management, works/rights, financial data, reporting). Ensure the app is responsive, scalable, and secure, with particular focus on MFA, SSO and access to financial data. Work closely with the PRS team to integrate with existing APIs or advise on the creation of a centralised API layer. Provide technical oversight for React Native app implementation, collaborating with mobile developers. Advocate for and support the use of AI accelerators in the development life cycle. Conduct code reviews, maintain coding standards, and ensure technical best practices. Contribute to planning, estimation, and sprint delivery. Required Skills & Experience: Proven experience as a Senior Full Stack Developer or Technical Lead. Strong Back End engineering skills using modern frameworks. Experience designing and consuming RESTful APIs at scale. Strong understanding of mobile app Back End needs (security, performance, data modelling). Experience integrating with several enterprise systems and identity platforms. Knowledge of mobile architecture and familiarity with React Native ecosystems. Experience working with microservices, cloud platforms and modern DevOps tooling. Strong understanding of application security, especially MFA, SSO and secure handling of financial data. Excellent communication and ability to work with distributed teams. NOTE : Hybrid 3-day office per Week

Job Title: Infrastructure & Identity Access Management (IAM) Architect Location: London (Hybrid) Contract Type: Permanent Overview We are seeking a senior Infrastructure & IAM Architect to lead the design, evolution, and governance of identity, access management, and supporting infrastructure within a global professional services environment. This is a strategic architecture role with deep hands-on influence, focused on enterprise-scale IAM , privileged access, authentication, and zero trust principles across hybrid and cloud platforms. You'll work closely with Security, Platform Engineering, and Infrastructure teams to strengthen identity security, reduce risk, and improve user experience at global scale. The role suits an experienced IAM architect who enjoys setting standards, driving modern identity practices, and influencing senior stakeholders across a complex organisation. Key Responsibilities Identity & Access Architecture Define and maintain enterprise IAM architecture , covering identity life cycle, access governance, and privileged access management. Design secure authentication and authorisation patterns using OpenID Connect, SAML, OAuth, Kerberos, and LDAP . Lead implementation of Conditional Access , risk-based authentication, and device/state-based access controls. Embed zero trust and least-privilege principles across all enterprise applications and privileged roles. Privileged Access & Security Integration Architect and enhance Privileged Access Management (PAM) capabilities, including approval workflows and continuous monitoring. Champion identity threat detection and response (ITDR) approaches to mitigate identity-based attacks. Integrate IAM with HR, IT, and engineering systems to support automated joiner/mover/leaver processes. Assess IAM-related vulnerabilities and design remediation strategies. Infrastructure & Governance Own global Firewall architecture and design , aligning identity, network, and access strategies. Support Azure Policies, guardrails, and audit readiness aligned to security and compliance standards. Guide the hardening and operation of Active Directory (on-prem and Entra ID/Azure AD). Produce reference architectures, design standards, runbooks, and technical documentation. Strategy, Collaboration & Innovation Track emerging IAM technologies (eg passwordless, adaptive access, decentralised identity). Work with vendors on roadmaps, governance, and security notifications. Communicate architectural decisions clearly to senior IT and business leaders. Promote consistent identity and infrastructure standards across regions. Skills & Experience Experience 7-10 years' experience in IAM, identity engineering, or architecture within large or enterprise environments. Strong experience leading complex IAM design initiatives at scale. Background in global or multi-jurisdictional organisations strongly preferred. Technical Expertise Deep expertise in Microsoft identity platforms (Entra ID/Azure AD, on-prem AD). Strong hands-on experience with RBAC, entitlement management, and automated provisioning. Proficiency with PowerShell and REST APIs for identity automation. Understanding of network security concepts and their interaction with IAM (Firewalls, segmentation, remote access). Experience with Azure Policy, landing zones, and security guardrails. Certifications (Required/Preferred) Microsoft Certified: Identity and Access Administrator Associate (required). CISSP (preferred). Azure Cybersecurity Architect/Expert (preferred). CIAM or equivalent identity certifications (highly desirable). Personal Attributes Strong communicator able to explain complex identity concepts clearly. Confident, consultative, and comfortable challenging the status quo. Highly collaborative across security, engineering, and business teams. Structured, detail-oriented, and resilient under pressure. High discretion when handling sensitive information. Why Apply? This is a high-impact architecture role offering ownership of identity and access strategy at enterprise scale. You'll shape modern IAM practices, influence security posture globally, and work with cutting-edge Microsoft identity technologies in a complex professional services environment.

Database Engineer (on-prem) £50,000 - £60,000 | Avonmouth | Hybrid (3 office/2 home) Join a business where your ideas will shape the future of data! A reputable business is embarking on a major digital and data transformation journey and are looking for a Database Engineer who wants to take ownership, modernise an evolving SQL estate, and build a long-term roadmap for data excellence. If you're motivated by improving environments, driving standards, and influencing how a business uses data for years to come, this is a role with huge impact. Database Engineer responsibilities: As the Database Engineer, you'll take responsibility for the entire on-prem SQL Server estate. This isn't a "keep the lights on" role! We're looking for someone who will shape what 'good' looks like, modernise practices, and help define how data supports operations, analytics, and future innovation. You'll join an IT team split across Development, Networking and Information Security, working closely with the IT Operations Manager and senior stakeholders across the business. Database Engineer: What You'll Be Doing Lead SQL Server upgrades and standardisation. Migrate authentication from SQL auth - Windows auth. Collaborate with developers (.NET Core & Angular apps) to ensure compatibility with improved authentication and data flows. Start rationalising and simplifying the environment. Ongoing responsibilities Own the SQL estate end-to-end, ensuring performance, reliability, and security. Drive the modernisation of data processes, storage, and reporting capabilities. Streamline data collection, transformation, and governance. Build and maintain ETL pipelines to support analytics and reporting. Work with ops, commercial, and engineering teams to understand data needs and opportunities. Support future data projects including stock system consolidation and improved analytics. Technical strengths ideally include: Strong SQL Server expertise (administration, performance, optimisation). ETL pipeline development and data modelling experience. Understanding of database migration and integration. Familiarity with cloud concepts (Azure, Fabric, Snowflake etc.) - nice to have, but not essential. Experience improving environments that are part-Legacy, part-modern. Organisation & Culture Friendly, sociable, and relaxed, with regular social events. Open-plan, collaborative, and supportive. Guided by leaders who are close to the operation and embrace innovation. Hybrid-friendly, with 3 days in office and 2 days from home. You'll enjoy: Free parking Short distance from the Train station On-site subsidised canteen On-site gym Cycle-to-work scheme Flexibility working within core business hours The business do not offer sponspoship. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Data Engineer (Payments & FinTech) Location: Hybrid - 1-2 days a week in London Salary: 80-90k + 10% Bonus Job Type: Permanent Sponsorship: Not Available Role Summary: We are looking for a Senior Data Engineer to support a multi-system, multi-client, company-wide migration. In this role, you will work closely with owners of legacy platforms to understand their data, then design and build the queries and processes required to migrate it into a new environment. As migration work concludes, the role will transition into leveraging Airflow and other tooling to automate operational and financial processes. This position requires a highly collaborative individual, as you will work closely with engineers and stakeholders across multiple teams. Key Responsibilities: Collaborate with engineers across legacy systems to understand available data and its structure. Design queries and scripts to extract, transform, and migrate data into new platforms. Partner with senior data leadership to define cold-storage solutions for regulatory data retention. Work with solution architects to design migration-day data processes for partner onboarding. Build and maintain ETL pipelines and workflow automation using Snowflake and Apache Airflow. Document processes, learnings, and development work using version control best practices. Implement robust data quality checks and reconciliation processes throughout pipelines. Collaborate with platform and infrastructure teams on security, access control, and secrets management. Required Qualifications: 5+ years' experience in data engineering, analytics engineering, or backend engineering with strong ownership of data pipelines. Proven experience in stakeholder-heavy environments, working cross-functionally. Strong communication skills, with the ability to translate technical concepts to non-technical audiences. Hands-on experience building and managing production workflows in Apache Airflow. Experience delivering production-grade transformations in dbt, including testing and documentation. Advanced SQL skills across multiple dialects. Strong understanding of data modelling and warehousing concepts (e.g., fact/dimension models, SCDs, incremental loads). Experience with Git-based workflows, code reviews, and CI/CD practices. Preferred Qualifications: Experience with Azure cloud services. Exposure to streaming or event-driven architectures (e.g., Kafka, Kinesis). Experience with infrastructure as code (e.g., Terraform) and containerisation (e.g., Docker, Kubernetes). Understanding of data governance, lineage, cataloguing, and security best practices. Previous experience working with SQL Server. Familiarity with Snowflake and/or PostgreSQL. Proactive, self-starter mindset with a strong "go-getter" attitude Excellent communication skills, able to engage and influence both technical and non-technical stakeholders Strong investigative and problem-solving abilities, with a hands-on approach to uncovering and understanding complex data landscapes Comfortable working across multiple legacy platforms, collaborating closely with engineering teams Ability to design and shape effective data migration strategies through cross-functional collaboration

My client are looking for a UK-based remote Senior API Product Engineer - Outside IR35 - 5 months initially (good chance of extension) - Remote Overview You build and own APIs as products. You focus on outcomes, not tickets. You work hands-on across the full API lifecycle. You follow platform standards while contributing to shared tooling and patterns. This role suits someone who blends strong engineering with product ownership. What you will do Design and build APIs Design APIs aligned to agreed standards, including naming, versioning and security, work with domain data models, build REST and event-driven APIs, keep consistency across platform patterns Use and improve platform tooling Use shared CI/CD pipelines, templates and reference architectures Follow established patterns Improve and contribute reusable API assets Own the full API lifecycle Design, build, test, deploy and operate APIs Manage versioning strategy Maintain backward compatibility Deliver integrations Integrate with internal systems and data platforms Handle data transformation across services Apply synchronous and asynchronous patterns Build for resilience, including retries, timeouts and fallback Implement security Apply authentication, including OAuth2 and client credentials Follow platform-led authorisation models Align with central identity approaches Enable observability Implement logging, metrics and tracing Support monitoring through shared platform tools Ensure services remain observable and supportable Collaborate across teams Work with QA, platform engineering and product stakeholders Contribute to engineering standards and governance forums Align with wider delivery and architecture direction Deliver in an agile environment Ship iteratively under tight timelines Manage cross-team dependencies Balance speed with compliance to standards What you bring Technical experience Strong API engineering across REST and event-driven systems Experience with cloud-native development, ideally Azure CI/CD and infrastructure as code awareness Strong understanding of integration patterns, sync and async Experience implementing OAuth2 security Familiarity with API management platforms Platform mindset Comfortable working within guardrails Experience using shared tooling and frameworks Pragmatic approach to standardisation vs flexibility

Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!

Senior Forward Deployed Engineer (Palantir Foundry) London Salary Up To £120,000 per annum Are you a visionary engineering leader with a passion for delivering high-impact AI solutions? A Palantir expert ready to shape technical strategy and guide large-scale delivery? Then Morela has the opportunity for you. Morela are proud to be working with one of the UK s most respected Palantir partners, now seeking a Senior Forward Deployed Engineer to lead major programmes, mentor engineering leaders, and shape the future of data-driven transformation across sectors. This is a rare opportunity to take on a top-tier leadership role in a fast-growing consultancy at the cutting edge of AI and data engineering. You ll be joining a company that delivers transformative solutions across public and private sectors specialising in digital enablement, full-lifecycle engineering, and strategic advisory. As a Senior Managing Data Engineer, you ll work directly with senior stakeholders (both client-side and internal), set technical and operational direction, and play a key role in defining how Palantir Foundry and broader AI ecosystems deliver real-world impact. Core Responsibilities Programme Leadership: Oversee multiple high-profile client engagements, ensuring successful delivery of complex, multi-stream Palantir Foundry projects. Strategic Client Partnership: Build and maintain C-suite relationships, providing trusted guidance on long-term data and technology strategy. Technical Oversight: Set and enforce best practices across architecture, engineering, security, and performance ensuring robust and future-proof solutions. Leadership & Mentorship: Coach Managing Engineers and senior delivery leads; build leadership capability within the organisation. Business Impact: Contribute to business development efforts, helping shape proposals, win new work, and expand client accounts. Innovation & Vision: Help define the consultancy s technical roadmap, aligning emerging technology with client needs and long-term growth. Governance & Risk Management: Ensure compliance, risk mitigation, and technical quality across all programmes under your remit. Thought Leadership: Represent the organisation externally whether through industry events, publications, or strategic client discussions. What We re Looking For Deep Experience: 10+ years in engineering, data platforms, or enterprise technology at least 3 5 of which in leadership roles managing large-scale, client-facing programmes. Palantir Expertise: Strong working knowledge of Palantir Foundry and its ecosystem, ideally having led one or more Foundry implementations at scale. Technical Breadth: Proficiency in Python, Java, or similar languages, alongside strong knowledge of data architecture, DevOps, and cloud platforms (AWS, Azure, GCP). Leadership Excellence: Demonstrated ability to manage senior engineering teams, set strategic direction, and deliver results across multiple concurrent initiatives. Exceptional Communicator: Able to engage at all levels from senior engineers to board-level stakeholders with clarity and confidence. Commercial Acumen: A strategic thinker who understands how to align technical delivery with client business outcomes. Adaptable & Resilient: Comfortable operating in fast-paced, high-stakes environments with multiple moving parts. Travel Flexibility: Willing to travel occasionally (up to 25%) depending on client and project needs. As a Senior Forward Deployed Engineer , you won t just deliver projects you ll shape them from inception to execution, influencing how some of the UK s most critical institutions harness AI and data to make better decisions and achieve lasting transformation. Please do not hesitate to reply and reach out to Morela today to find out more!

Forward Deployed Engineer (Palantir Foundry) London Salary Up To £80,000 per annum Are you a visionary engineering leader with a passion for delivering high-impact AI solutions? A Palantir expert ready to shape technical strategy and guide large-scale delivery? Then Morela has the opportunity for you. Morela are proud to be working with one of the UK s most respected Palantir partners, now seeking a Forward Deployed Engineer to lead major programmes, mentor engineering leaders, and shape the future of data-driven transformation across sectors. This is a rare opportunity to take on a top-tier leadership role in a fast-growing consultancy at the cutting edge of AI and data engineering. You ll be joining a company that delivers transformative solutions across public and private sectors specialising in digital enablement, full-lifecycle engineering, and strategic advisory. As a Senior Managing Data Engineer, you ll work directly with senior stakeholders (both client-side and internal), set technical and operational direction, and play a key role in defining how Palantir Foundry and broader AI ecosystems deliver real-world impact. Core Responsibilities Programme Leadership: Oversee multiple high-profile client engagements, ensuring successful delivery of complex, multi-stream Palantir Foundry projects. Strategic Client Partnership: Build and maintain C-suite relationships, providing trusted guidance on long-term data and technology strategy. Technical Oversight: Set and enforce best practices across architecture, engineering, security, and performance ensuring robust and future-proof solutions. Leadership & Mentorship: Coach Managing Engineers and senior delivery leads; build leadership capability within the organisation. Business Impact: Contribute to business development efforts, helping shape proposals, win new work, and expand client accounts. Innovation & Vision: Help define the consultancy s technical roadmap, aligning emerging technology with client needs and long-term growth. Governance & Risk Management: Ensure compliance, risk mitigation, and technical quality across all programmes under your remit. Thought Leadership: Represent the organisation externally whether through industry events, publications, or strategic client discussions. What We re Looking For Deep Experience: 10+ years in engineering, data platforms, or enterprise technology at least 3 5 of which in leadership roles managing large-scale, client-facing programmes. Palantir Expertise: Strong working knowledge of Palantir Foundry and its ecosystem, ideally having led one or more Foundry implementations at scale. Technical Breadth: Proficiency in Python, Java, or similar languages, alongside strong knowledge of data architecture, DevOps, and cloud platforms (AWS, Azure, GCP). Leadership Excellence: Demonstrated ability to manage senior engineering teams, set strategic direction, and deliver results across multiple concurrent initiatives. Exceptional Communicator: Able to engage at all levels from senior engineers to board-level stakeholders with clarity and confidence. Commercial Acumen: A strategic thinker who understands how to align technical delivery with client business outcomes. Adaptable & Resilient: Comfortable operating in fast-paced, high-stakes environments with multiple moving parts. Travel Flexibility: Willing to travel occasionally (up to 25%) depending on client and project needs. As a Forward Deployed Engineer , you won t just deliver projects you ll shape them from inception to execution, influencing how some of the UK s most critical institutions harness AI and data to make better decisions and achieve lasting transformation. Please do not hesitate to reply and reach out to Morela today to find out more!

The Enterprise Architect will be responsible for leading the development, evolution, and governance of technology architecture and AI initiatives, ensuring alignment with strategic objectives and regulatory obligations. This role guides the integration and optimisation of SaaS platforms, cloud services, and emerging technologies, with a strong emphasis on cost efficiency, operational effectiveness, and future proofing. Client Details My client is a specialist and one of the fastest growing mortgage lenders in the UK. Description Design, maintain, and evolve enterprise-wide architecture in alignment with business strategy, regulatory requirements, and security standards. Define and maintain architectural frameworks, principles, and reference models that guide decision making across the organisation. Conduct regular architectural and AI solution reviews to ensure robustness, scalability, and adaptability. Lead the evaluation, selection, and implementation of SaaS platforms, cloud solutions, AI tools, and emerging technologies. Lead a team that may include Data Architects, Solution/IT Architects, and other specialist roles. Contribute to IT budgeting and cost planning. Manage relationships with external vendors, service providers, and partners supporting technology and SaaS platforms. Oversee systems and tools required to deliver architectural responsibilities. Provide best-practice guidance for integrating and optimising SaaS and AI solutions, balancing innovation with risk reduction and cost control. Oversee lifecycle management of cloud and SaaS platforms, including vendor assessments, contract oversight, and roadmap development. Partner with business leaders and technical teams to understand requirements and translate them into architectural solutions. Facilitate workshops, design reviews, and technical forums to encourage alignment and knowledge sharing. Act as a trusted advisor to senior stakeholders on technology strategy, AI adoption, and transformation programmes. Develop and maintain architectural standards, governance models, and best practices. Contribute to policies and procedures related to IT, cloud services, security, and AI ethics. Identify and mitigate technology and AI related risks across the portfolio. Govern SaaS and AI utilisation, monitoring consumption, licensing, and ethical considerations. Perform regular SaaS contract and usage reviews to optimise spend and eliminate waste. Work with Finance and Procurement to negotiate contracts and identify opportunities for cost savings. Implement centralised controls for SaaS and AI onboarding/offboarding to ensure compliance and security. Define and track KPIs for SaaS and AI adoption, delivering insight into cost effectiveness and operational performance. Promote automation and analytics to improve visibility of usage, costs, and business value. Provide authentic, values driven leadership to technical teams. Attract, develop, and mentor talent within architecture and related disciplines. Create and sustain a high performing, collaborative, agile team culture. Manage performance, behaviours, and capability development Foster a strong risk aware culture across the team and wider function. Ensure appropriate controls, governance processes, and reporting mechanisms are in place and maintained. Monitor technology trends and evaluate their relevance to organisational goals. Promote AI enabled and innovative solutions that enhance operational efficiency and competitiveness. Lead proofs of concept and pilot projects to validate and assess new technologies. Support wider organisational initiatives such as sustainability, diversity, equity & inclusion, and wellbeing programmes. Profile A successful Enterprise Architect should have: Deep understanding of enterprise architecture frameworks (e.g., TOGAF, Zachman). Strong knowledge of business process modelling and the ability to translate requirements into technology solutions. Expertise in integrating complex environments including IaaS, PaaS, and SaaS. Solid understanding of IT governance, compliance, and risk management. Awareness of current and emerging trends in cloud, SaaS, data, security, and AI. Demonstrable experience designing and implementing enterprise-level technology solutions. Evidence of continued professional development and strategic IT leadership. Significant experience in an enterprise architecture role within a complex organisation. Strong analytical and strategic thinking abilities. Excellent stakeholder management and influencing skills at senior levels. Clear and effective communication skills across technical and non technical audiences. Ability to lead cross-functional teams and drive alignment across the organisation. Proficiency in developing architectural documentation and roadmaps. Sound judgement in evaluating risks, dependencies, and trade offs. Bachelor's or master's degree in IT, Computer Science, Engineering, or a similar field. Professional certifications in enterprise architecture (e.g., TOGAF, ArchiMate) Job Offer Competitive salary ranging from £100,000 to £130,000 per annum. 25 days of annual holiday leave. Access to a comprehensive pension scheme. Life assurance coverage. Private medical insurance for your health and well-being.

Location: UK (Hybrid). Office Location is Leeds, LS1 5JL. Contract: Permanent or Contract Salary Range for Perm: £50,000 - £75,000, depending on experience. Rate for Contract: £500-£600/day, Inside IR35. Overview We are looking for a highly experienced Data Architect with deep expertise in Palantir Foundry to lead the design, modelling, and governance of next-generation data platforms across the UK health sector. This role will shape how clinical, operational, and population-level insights are delivered using one of the most advanced data operating systems in the world. Key Responsibilities Lead the end-to-end architecture of Palantir Foundry, covering data integration, pipelines, transformations, ontology modelling, governance, and operational applications. Own and evolve the enterprise ontology, defining object types, links, actions, and semantic relationships for clinical and operational domains. Design scalable, modular, and governed data pipelines following Foundry best practices (transform patterns, DRY architecture, no circular dependencies). Integrate structured, unstructured, streaming, and device/IoT datasets using Foundry's ingestion and connector frameworks. Build ontology-driven data products, KPIs, data marts, and analytical frameworks for clinical pathways, care coordination, workforce planning, and command-centre operations. Implement robust security, classification, and purpose-based access controls, ensuring full lineage, auditability, and regulatory compliance. Work closely with clinicians, analysts, data engineers, DevOps teams, and senior leadership to guide platform adoption and architectural decision-making. (AWS optional but advantageous) Support Foundry deployments on AWS including S3 data storage, KMS encryption, multi-AZ architecture, CloudWatch monitoring, and alignment to AWS Well-Architected Framework. Required Qualifications & Experience Extensive hands-on expertise in Palantir Foundry architecture, including pipelines, transforms, ontology, governance, and operational app development. Strong understanding of healthcare datasets (EPR, PAS, FHIR/HL7, clinical coding, operational and workforce data). Proven experience designing enterprise data models, semantic layers, or ontologies. Strong background working within regulated environments such as NHS trusts, ICSs, central government, or large healthcare providers. Excellent communication and stakeholder engagement skills, including the ability to influence technical and non-technical audiences. Preferred Certifications (Highly Desirable) Palantir Foundry Solution Architect Certification AWS Solutions Architect - Associate/Professional TOGAF/BCS Enterprise Architecture (optional) Preferred Skills Understanding of interoperability standards (FHIR, HL7v2, SNOMED CT). Experience with cloud-native data engineering on AWS. Knowledge of DevOps practices (CI/CD, IaC, GitOps). Experience designing data quality frameworks and governance models.

About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities The role Responsible for the design, development, implementation, and troubleshooting of audio and video systems and infrastructure, focusing on both Legacy and cloud-based solutions Key responsibilities Install, test, analyse, troubleshoot and modify new Audio & Video processing equipment/solutions to achieve maximum performance and availability. Provide technical knowledge to the development and deployment of Audio & Video processing service infrastructure, driving improved technical and service performance. Design and drive processes to facilitate smooth and seamless deployment of new Audio & Video processing services. Design, develop, and implement Audio & Video processing systems and solutions for broadcast and satellite communications, ensuring compliance with industry standards and regulatory requirements. Supervise the delivery of 3rd party suppliers and contractors to ensure that delivery specifications and standards meet our customer requirements. Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority (DA) in area of Audio & Video processing expertise to ensure the delivery of the end to end customer solution and for less complex projects Lead Design Authority (LDA). Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools. Contribute to accurate forecasting and capacity management for broadcast. Work closely with cross-functional teams, including product development, network engineering, and field operations, to support the deployment and optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. Act as an escalation point for troubleshooting from junior engineers. Support integration projects for Legacy systems and cloud-based solutions. Core skills, knowledge and experience required Audio and video processing - Understanding of audio and video processing principles Virtualisation & Cloud Computing - proficiency with virtualisation and cloud computing eg AWS, Azure, Google Cloud platforms. Multiplexing - Proficiency in encoding and multiplexing technologies Diagnostic tools - Proficiency in diagnostic engineering tools and software Analytical and technical problem-solving skills to diagnose and resolve technical issues Communication skills - collaborate with cross-functional teams, present technical info and provide training or support Project management - ability to manage one or multiple projects or project tasks and meet deadlines Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

Job Title:Storage Senior SAN SME/Arch Location: Birmingham, Sheffield, London, Edinburgh- hydbrid Day Rate- £600 inside IR35 Start Date: April 2026 Job Type: Contract We are seeking a highly experienced Storage Senior SAN SME/Architect to provide technical leadership and strategic direction within a major OpenShift infrastructure migration programme. This is a critical role within a leading banking environment, responsible for designing and optimising enterprise storage solutions across hybrid and multi-cloud platforms. You will act as the subject matter expert for block storage architecture, with a strong focus on Pure Storage technologies, ensuring high-performance, scalable, and secure storage solutions for containerised workloads. Job Responsibilities/Objectives Define and lead storage architecture strategy for OpenShift clusters and workloads, aligned with best practices. Design and implement scalable storage solutions leveraging Pure Storage arrays. Provide expert guidance on provisioning, performance tuning, and capacity planning. Act as the escalation point for complex storage and SAN-related issues. Collaborate with Infrastructure Engineers and OpenShift Architects to integrate storage with compute and networking layers. Ensure seamless support for containerised workloads and persistent storage requirements. Conduct performance assessments and drive optimisation initiatives. Implement high availability, redundancy, and disaster recovery strategies. Ensure compliance with banking security, regulatory, and data protection standards. Produce and maintain detailed technical documentation. Partner with Automation teams to enable automated provisioning and scaling of storage environments. Required Skills/Experience Extensive enterprise storage experience, with strong expertise in Pure Storage arrays. SME-level knowledge of Dell, Cisco, and Brocade SAN environments. Deep understanding of storage protocols including iSCSI, NFS, and Fibre Channel. Proven experience in SAN/NAS architecture and block storage design. Familiarity with OpenShift, Kubernetes, and CSI (Container Storage Interface). Strong experience in backup, replication, and disaster recovery strategies. Advanced troubleshooting and performance optimisation capabilities. Experience with storage automation and infrastructure-as-code approaches. Strong communication skills with the ability to influence stakeholders and lead technical discussions. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Role: Platform Engineer Location: London Area, United Kingdom (Hybrid) Employment Type: Full-time Seniority: Mid-Senior Salary: £75,000 - £90,000 Are you a skilled Platform Engineer looking to build secure, scalable cloud infrastructure within a fast-paced, regulated environment? We're hiring a hands-on engineer to design, implement and optimise AWS-based platforms, working closely with architecture and security teams in a hybrid London setup. What You'll Do Design and manage AWS cloud architecture Build infrastructure as code using Terraform Develop and maintain CI/CD pipelines (Jenkins, GitHub, CircleCI) Manage containerised environments (Docker, Kubernetes, AWS Fargate) Embed security tooling (WAF, IDS, IPS, SIEM) Troubleshoot and optimise cloud infrastructure Required Experience 3-5 years as a Platform Engineer Strong AWS and cloud architecture expertise Terraform and CI/CD pipeline experience Knowledge of cloud security tooling Strong troubleshooting skills Nice to Have Banking/financial services experience Python scripting Infrastructure management exposure Broader enterprise architecture experience If you're proactive, technically strong and ready to make an impact in a hybrid London role, get in touch for a confidential conversation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Head of Software Engineering I have partnered with a business on a mission to transform digital experiences at scale. This is a rare opportunity for an experienced Head of Software Engineering candidate who has real influence, owning engineering strategy, shaping architecture, and building a high-performing function from the ground up. This is not a traditional corporate leadership role. The manager is looking for someone with a startup mindset, commercially aware, hands-on, and comfortable operating in ambiguity. You'll bring an entrepreneurial approach, balancing speed with quality, and innovation with scalability. Experience Define and execute the engineering strategy across digital, product and platform ecosystems. Lead end-to-end delivery, ensuring high-quality, scalable, and reliable releases. Partner closely with Product and Design as part of a leadership trio, shaping vision and outcomes. Establish modern engineering standards (cloud-first, CI/CD, automation, observability, secure SDLC). Drive operational excellence across performance, resilience, and security Build and scale a multi-site engineering organisation, embedding a culture of ownership and continuous improvement. Champion innovation and AI adoption where it delivers measurable business value. Improve developer experience and productivity through tooling and automation. Proven experience as a senior engineering leader (Head of / Director / VP level). Strong hands-on technical background with credibility across engineering teams. Deep expertise in Microsoft ecosystems, modern cloud architectures, and distributed systems. Strong knowledge of Web, Mobile, FE technologies such as JavaScript, React, Kotlin, .Net, Azure. Experience implementing CI/CD pipelines, observability, and secure engineering practices. Track record of scaling teams and delivering in fast-paced, evolving environments. Experience working in or with startup / scale-up environments. Commercially aware, data-driven, and decisive. Shape and lead engineering at a strategic, group-wide level. Join a business investing heavily in digital transformation and innovation. Work in a high-impact leadership role with real autonomy. You're someone who: Thrives in ambiguity and change. Thinks like a founder, not just an operator. Balances technical depth with business impact. Leads from the front-comfortable being both strategic and hands-on. If you're ready to take ownership of a large-scale engineering function while operating with the agility and mindset of a startup, this is a role worth exploring. Competitive salary on offer, hybrid working with 2-3 days required in the office based in central London. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

CTO/Senior Technology Leader (ERP/Enterprise SaaS) Salary: £120-£140k basic + £10k car + 25% bonus Location: can be based anywhere in the UK, not South of London, ideally Midlands or rest of the UK. Travel: Occasional (approx. 10-20%) The role We re looking for a senior technology leader to set technical direction, raise engineering standards, and drive delivery across a modern ERP platform. This is a hands-on leadership role for someone who brings ideas, implements best practice, and leads from the front, rather than waiting to be told what to do. What you'll be responsible for Own and evolve the technology strategy aligned to business priorities Define ERP platform architecture for scalability, reliability, performance, and security Drive engineering best practice: CI/CD, automated testing, release management, DevOps, observability Lead product engineering delivery across multiple teams (in-house and third-party/contract) Establish a strong operating cadence (roadmap governance, delivery metrics, quality KPIs) Shape integration strategy (APIs, third-party systems, extensibility, partner ecosystems) Lead AI strategy and delivery: identify use cases, ship production features, implement governance Provide senior technical input into customer-facing discussions, escalations, and complex opportunities Build, mentor, and develop a high-performing engineering and product organisation Required experience Senior leadership background (CTO/VP Engineering/Head of Engineering/equivalent) within a software product environment Strong experience in ERP and/or enterprise software/B2B SaaS with complex customer requirements Vendor/product-side ERP background (rather than purely internal IT) Proven track record improving delivery predictability and quality (not just shipping features) Deep understanding of modern cloud architecture and scalable platform design Strong knowledge of software engineering fundamentals, secure-by-design principles, and delivery excellence Demonstrable experience taking AI/ML-enabled capabilities from concept to production (including monitoring and iteration) Confident leading cross-functional stakeholders and making clear prioritisation trade-offs Desirable Manufacturing/supply chain domain exposure (nice-to-have) Multi-region deployments, data governance, compliance readiness (eg, GDPR, SOC2-style controls) Integration-heavy ERP products (APIs, third-party ecosystems)

IT Support Technician Working Hours: 9:00am 5:30pm; Monday Friday Location: Based at our client s office in Shenley (Occasional visits to clients within Hertfordshire, London and Essex); Work from home up to 2 days per week (after probation period) Salary and Benefits: Annual Salary £28,000 £35,000; 20 days holiday plus public holidays; Pension; Health Insurance; Gym Membership options The Company Our client is a Managed Service Provider offering support, consultancy and cloud services. Since 2010, they have become a trusted partner for small and medium businesses focused in London, Hertfordshire and Essex. They are a small technical team where everyone contributes across support, projects and client work. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Their Engineers work closely with clients to deliver practical solutions and responsive support. The Role Our client is looking for an IT Support Technician to join their small technical team, taking ownership of support requests and helping deliver projects for their clients. You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly. Alongside support work, you will also have opportunities to work on projects such as: Microsoft Intune deployments. Security improvements including MFA and Conditional Access. Device lifecycle management and onboarding/offboarding processes. Office and SME network upgrades. As part of a small team, you will gain exposure to a wide range of technologies and have opportunities to develop your skills in Microsoft 365, cloud platforms and endpoint management. The role will occasionally involve visiting client sites across the region, so you must be comfortable interacting with users and representing the company professionally. Key Responsibilities: Taking ownership of support tickets from investigation through to resolution, escalating or collaborating with colleagues where needed. Communicating directly with clients and keeping them informed of progress. Troubleshooting Windows, Microsoft 365 and common business applications. Supporting Microsoft 365 environments including user administration and device management. Basic networking troubleshooting (Wi-Fi issues, DHCP, DNS, connectivity). Supporting onboarding and offboarding processes for client staff. Assisting Senior Engineers with project delivery and system improvements. Occasional out-of-hours project work or emergency call outs, with time off in lieu. Helping test and implement new technologies or services where appropriate. Contributing to internal documentation and knowledge sharing. Required Skills and Experience: Experience in an IT support role (MSP experience beneficial but not required). Good working knowledge of Windows 10 / 11 and common business applications. Experience administering Microsoft 365 users and services. Understanding of basic networking concepts (DHCP, DNS, Wi-Fi troubleshooting). Strong troubleshooting and problem-solving ability. Ability to manage multiple tasks and prioritise support tickets. Clear communication skills and confidence speaking with non-technical users. A methodical and professional approach to resolving issues. Additionally: Own vehicle with valid UK driving license. Commutable distance from our client s offices in Shenley. Personal Attributes: Patient, calm and professional under pressure. Honest, reliable and hardworking. Team-oriented with a willingness to support others. Keen to learn and open to feedback. Strong organisation and time management skills. Adaptable and proactive.