Senior Account Manager Location: Guildford (Hybrid - 1 day per week in the office or at client sites) Salary: £45,000 basic + £6,000 car allowance + uncapped commission OTE: £90,000+ About the Company Our client is an award-winning specialist in business communications, systems integration, digital transformation, and managed services, supporting private and public sector organisations across the UK to maximise the value of their ICT investment. Their mission is to empower customers and partners with best-in-class, value-added, and tailored communication and information systems, alongside innovative solutions that solve today's challenges and underpin long-term strategic change and business transformation. As a leading value-added reseller and systems integrator, they partner with technology leaders such as Zoom, 8x8, Five9, Mitel, Microsoft, BT, Fortinet, and Calabrio. Their in-house software development capability, best-practice consultancy, and focus on innovation enable customers to enhance operations across unified communications, contact centres, networking, AI, automation, and systems integration. The business is built on trust-based relationships, value creation, and risk mitigation. The Role They are seeking a highly driven Senior Account Manager with a strong background in CCaaS and UCaaS sales to join their high-performing sales team. This role is predominantly new business focused, with an 80% emphasis on winning new logos and 20% on managing and growing existing strategic accounts. It is ideally suited to a hunter-style sales professional who excels at selling complex contact centre solutions and building long-term customer relationships. Key Responsibilities Proactively drive new customer acquisition, with 80% of time focused on new business development Manage and grow a portfolio of existing accounts, representing 20% of the role Sell complex CCaaS and UCaaS solutions to mid-market and enterprise organisations Own and manage the full sales life cycle from discovery through to close Develop proposals, commercial models, and strategic account plans to meet GP targets Build trusted relationships with senior stakeholders and decision-makers Collaborate closely with internal delivery teams and vendor partners to ensure successful outcomes Monitor market trends, competitor activity, and emerging technologies Accurately forecast pipeline, opportunities, and revenue Required Experience & Skills Minimum 5 years' direct sales experience selling CCaaS/UCaaS solutions Proven experience working with vendors such as Zoom, 8x8, Five9, Mitel, or similar Demonstrable success selling complex contact centre solutions Experience managing deals with TCV of £500k+ Strong negotiation, presentation, and stakeholder management skills Highly proactive, self-motivated, and target-driven Commercially astute with experience managing long sales cycles Confident using CRM systems (Dynamics preferred) and Microsoft Office Package & Benefitsadd in bullet points 24 days holiday plus bank holidays Pension and life insurance Private medical insurance Birthday day off and volunteering day Cycle to Work scheme High street discount programme Ongoing career development and certification support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jan 27, 2026
Full time
Senior Account Manager Location: Guildford (Hybrid - 1 day per week in the office or at client sites) Salary: £45,000 basic + £6,000 car allowance + uncapped commission OTE: £90,000+ About the Company Our client is an award-winning specialist in business communications, systems integration, digital transformation, and managed services, supporting private and public sector organisations across the UK to maximise the value of their ICT investment. Their mission is to empower customers and partners with best-in-class, value-added, and tailored communication and information systems, alongside innovative solutions that solve today's challenges and underpin long-term strategic change and business transformation. As a leading value-added reseller and systems integrator, they partner with technology leaders such as Zoom, 8x8, Five9, Mitel, Microsoft, BT, Fortinet, and Calabrio. Their in-house software development capability, best-practice consultancy, and focus on innovation enable customers to enhance operations across unified communications, contact centres, networking, AI, automation, and systems integration. The business is built on trust-based relationships, value creation, and risk mitigation. The Role They are seeking a highly driven Senior Account Manager with a strong background in CCaaS and UCaaS sales to join their high-performing sales team. This role is predominantly new business focused, with an 80% emphasis on winning new logos and 20% on managing and growing existing strategic accounts. It is ideally suited to a hunter-style sales professional who excels at selling complex contact centre solutions and building long-term customer relationships. Key Responsibilities Proactively drive new customer acquisition, with 80% of time focused on new business development Manage and grow a portfolio of existing accounts, representing 20% of the role Sell complex CCaaS and UCaaS solutions to mid-market and enterprise organisations Own and manage the full sales life cycle from discovery through to close Develop proposals, commercial models, and strategic account plans to meet GP targets Build trusted relationships with senior stakeholders and decision-makers Collaborate closely with internal delivery teams and vendor partners to ensure successful outcomes Monitor market trends, competitor activity, and emerging technologies Accurately forecast pipeline, opportunities, and revenue Required Experience & Skills Minimum 5 years' direct sales experience selling CCaaS/UCaaS solutions Proven experience working with vendors such as Zoom, 8x8, Five9, Mitel, or similar Demonstrable success selling complex contact centre solutions Experience managing deals with TCV of £500k+ Strong negotiation, presentation, and stakeholder management skills Highly proactive, self-motivated, and target-driven Commercially astute with experience managing long sales cycles Confident using CRM systems (Dynamics preferred) and Microsoft Office Package & Benefitsadd in bullet points 24 days holiday plus bank holidays Pension and life insurance Private medical insurance Birthday day off and volunteering day Cycle to Work scheme High street discount programme Ongoing career development and certification support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: Lead Business Intelligence Analyst Location: York, YO19 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM systems.
Jan 26, 2026
Full time
Job Title: Lead Business Intelligence Analyst Location: York, YO19 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM systems.
Lead Business Intelligence Analyst Birmingham, B35 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM system.
Jan 26, 2026
Full time
Lead Business Intelligence Analyst Birmingham, B35 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM system.
Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Jan 24, 2026
Full time
Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Events Administrator Department: Operational Functions Employment Type: Full Time Location: London Description Job Title: Events Administrator Reports to: Events Director, with a dotted line to Senior Event Manager Division: Events Location: London The Association for Financial Markets in Europe (AFME) represents a broad array of European and global participants in the wholesale financial markets. Its members comprise pan-EU and global banks as well as key regional banks, brokers, law firms, investors and other financial market participants. We advocate stable, competitive, sustainable European financial markets that support economic growth and benefit society. AFME is the European member of the Global Financial Markets Association (GFMA), a global alliance with the Securities Industry and Financial Markets Association (SIFMA) in the US, and the Asia Securities Industry and Financial Markets Association (ASIFMA) in Asia. Purpose of the role: AFME is the leading trade association for the wholesale banking industry in Europe focusing on a wide range of markets and banking regulation issues and offering a pan-European perspective. Our events bring together influential industry leaders, policy makers, regulators and other stakeholders from across the financial markets to engage on the most pressing issues facing capital markets in the EU and UK. We host a dynamic calendar of annual events, including meticulously curated conferences, topical webinars and networking dinners, which give participants the chance to engage with thought-provoking content, exchange ideas and make valuable connections. For many members, these events are the only time they come into direct contact with AFME so the quality of member experience, the value of the content and the planning and execution must be of the highest standards. We are looking for an Event Administrator who will play a key role in supporting the delivery of our conferences, dinners, webinars and internal engagement activities. The Event Administrator will provide essential administrative and logistical support pre-event, onsite and post-event. For more information please visit the AFME website, . Key Responsibilities Event Administration: Delegate management - data collation and input for events, i.e. event registrations, events mailing lists and updating contact details Manage delegate enquiries, ensuring timely responses and follow up if required On-site registration management Support event manager on-site with conference set-up and event delivery (e.g. membership stand, signage, carrying out delegate surveys etc). Pre-event administration and co-ordination of tasks such as preparing event material to send to venues, shipping and delivery, delegate lists, booking couriers, name badges, signage preparation, as well as sourcing collateral and managing stock, etc. Management of post-event feedback evaluation forms and production of summary reports Follow project plans, working with senior event manager to ensure agreed deadlines are met CRM, CMS, Website & other event tech (e.g. Event App): Set up and test event registration/website page Update website with both speaker and sponsor information Ensure event webpages are up-to-date and accurate Preparation and collation of delegate reports and accurate attendee lists Data cleaning/management On events which have an Event App, upload content to the App and produce user guide and information emails to share with sponsors and delegates Sales Support: Raise sponsor contracts, maintain accurate records of communication and sponsor files Raise and issue sponsor invoices Send, collect and collate sponsor materials (e.g. logos, company biographies) Manage sponsor onboarding, ensuring all contract deliverables are met Accurately record and maintain sponsor details and deliverables in master tracker Programme/content Support: Send, collect and collate speaker materials (e.g. name, job title, company, photo, biography) Manage speaker onboarding, including scheduling panel prep calls Financial Support: Raise and issue manual delegate invoices (i.e. those not booked directly online) Assist online bookers with any issues in their registration journey Monitor payment collections and follow up on all outstanding sponsor and delegate invoices, working closely with Finance as required Marketing Support: Create registration confirmation HTMLs and send updates Liaise with Marketing/Comms team to manage the registration process for press, event endorsers and media partners Event Management (as and when required): Take responsibility for small AFME events, including budget and venue management Coordinate internal functions and resources to ensure projects are on schedule and within budget Engage with internal business divisions to facilitate effective support, management and messaging in the delivery of all events Manager sponsors and partners Work with the Marketing Manager to produce event marketing and communication strategies to support promotion and attendance in line with AFME brand values Skills, Knowledge and Expertise Essential: Minimum of two years' experience working as an administrator (ideally within the events industry) Enthusiastic, highly organised, proactive candidate with exceptional administrative skills Excellent oral and written communication skills Ability to work to tight deadlines, juggle multiple projects and deliver under pressure Excellent team player but can work independently, demonstrating use of own initiative A mature approach with excellent client and supplier handling skills Strong attention to detail skills IT literate, especially with Microsoft Office Desirable: Effective and efficient knowledge of Canva, Adobe, Microsoft Dynamics User experience/knowledge of event registration systems (ideally with a CRM system) Other European Language Benefits The Association for Financial Markets in Europe (AFME) provides an excellent benefits package for employees and their eligible dependents. The benefits package includes: 27 days Annual Holiday Allowance Additional 1 day Birthday Holiday Additional 3 days Christmas Holiday Private Medical Insurance Health Cash Plan Dental Insurance Employee Assistance Programme Pension Scheme - AFME contributes 10% of an employee's basic salary Life Assurance of 4x base salary Income Protection Insurance Worldwide Business and Leisure Travel Insurance Season Ticket Loan Cycle to Work Scheme Workplace Nursery Benefit 4pm Friday Finish Hybrid working and flexi-start/finish times
Jan 23, 2026
Full time
Events Administrator Department: Operational Functions Employment Type: Full Time Location: London Description Job Title: Events Administrator Reports to: Events Director, with a dotted line to Senior Event Manager Division: Events Location: London The Association for Financial Markets in Europe (AFME) represents a broad array of European and global participants in the wholesale financial markets. Its members comprise pan-EU and global banks as well as key regional banks, brokers, law firms, investors and other financial market participants. We advocate stable, competitive, sustainable European financial markets that support economic growth and benefit society. AFME is the European member of the Global Financial Markets Association (GFMA), a global alliance with the Securities Industry and Financial Markets Association (SIFMA) in the US, and the Asia Securities Industry and Financial Markets Association (ASIFMA) in Asia. Purpose of the role: AFME is the leading trade association for the wholesale banking industry in Europe focusing on a wide range of markets and banking regulation issues and offering a pan-European perspective. Our events bring together influential industry leaders, policy makers, regulators and other stakeholders from across the financial markets to engage on the most pressing issues facing capital markets in the EU and UK. We host a dynamic calendar of annual events, including meticulously curated conferences, topical webinars and networking dinners, which give participants the chance to engage with thought-provoking content, exchange ideas and make valuable connections. For many members, these events are the only time they come into direct contact with AFME so the quality of member experience, the value of the content and the planning and execution must be of the highest standards. We are looking for an Event Administrator who will play a key role in supporting the delivery of our conferences, dinners, webinars and internal engagement activities. The Event Administrator will provide essential administrative and logistical support pre-event, onsite and post-event. For more information please visit the AFME website, . Key Responsibilities Event Administration: Delegate management - data collation and input for events, i.e. event registrations, events mailing lists and updating contact details Manage delegate enquiries, ensuring timely responses and follow up if required On-site registration management Support event manager on-site with conference set-up and event delivery (e.g. membership stand, signage, carrying out delegate surveys etc). Pre-event administration and co-ordination of tasks such as preparing event material to send to venues, shipping and delivery, delegate lists, booking couriers, name badges, signage preparation, as well as sourcing collateral and managing stock, etc. Management of post-event feedback evaluation forms and production of summary reports Follow project plans, working with senior event manager to ensure agreed deadlines are met CRM, CMS, Website & other event tech (e.g. Event App): Set up and test event registration/website page Update website with both speaker and sponsor information Ensure event webpages are up-to-date and accurate Preparation and collation of delegate reports and accurate attendee lists Data cleaning/management On events which have an Event App, upload content to the App and produce user guide and information emails to share with sponsors and delegates Sales Support: Raise sponsor contracts, maintain accurate records of communication and sponsor files Raise and issue sponsor invoices Send, collect and collate sponsor materials (e.g. logos, company biographies) Manage sponsor onboarding, ensuring all contract deliverables are met Accurately record and maintain sponsor details and deliverables in master tracker Programme/content Support: Send, collect and collate speaker materials (e.g. name, job title, company, photo, biography) Manage speaker onboarding, including scheduling panel prep calls Financial Support: Raise and issue manual delegate invoices (i.e. those not booked directly online) Assist online bookers with any issues in their registration journey Monitor payment collections and follow up on all outstanding sponsor and delegate invoices, working closely with Finance as required Marketing Support: Create registration confirmation HTMLs and send updates Liaise with Marketing/Comms team to manage the registration process for press, event endorsers and media partners Event Management (as and when required): Take responsibility for small AFME events, including budget and venue management Coordinate internal functions and resources to ensure projects are on schedule and within budget Engage with internal business divisions to facilitate effective support, management and messaging in the delivery of all events Manager sponsors and partners Work with the Marketing Manager to produce event marketing and communication strategies to support promotion and attendance in line with AFME brand values Skills, Knowledge and Expertise Essential: Minimum of two years' experience working as an administrator (ideally within the events industry) Enthusiastic, highly organised, proactive candidate with exceptional administrative skills Excellent oral and written communication skills Ability to work to tight deadlines, juggle multiple projects and deliver under pressure Excellent team player but can work independently, demonstrating use of own initiative A mature approach with excellent client and supplier handling skills Strong attention to detail skills IT literate, especially with Microsoft Office Desirable: Effective and efficient knowledge of Canva, Adobe, Microsoft Dynamics User experience/knowledge of event registration systems (ideally with a CRM system) Other European Language Benefits The Association for Financial Markets in Europe (AFME) provides an excellent benefits package for employees and their eligible dependents. The benefits package includes: 27 days Annual Holiday Allowance Additional 1 day Birthday Holiday Additional 3 days Christmas Holiday Private Medical Insurance Health Cash Plan Dental Insurance Employee Assistance Programme Pension Scheme - AFME contributes 10% of an employee's basic salary Life Assurance of 4x base salary Income Protection Insurance Worldwide Business and Leisure Travel Insurance Season Ticket Loan Cycle to Work Scheme Workplace Nursery Benefit 4pm Friday Finish Hybrid working and flexi-start/finish times
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 04, 2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
