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senior field operations manager
Sewell Wallis Ltd
Senior Finance Assistant
Sewell Wallis Ltd Doncaster, Yorkshire
Sewell Wallis are working with a highly successful and well-established manufacturing business based in Doncaster, South Yorkshire, who are looking to recruit a Senior Finance Assistant on a full-time, permanent basis. This is an amazing opportunity for anyone with some exposure to month end procedures and management accounts looking to take full ownership of these processes and take the next step in their career. The business are a true specialist within their sector, operating across the UK and continuously developing and growing. You'll be joining a friendly team and gaining exposure to a wide range of accounting processes. The Senior Finance Assistant role will be varied and hands-on, providing opportunity for progression and development within a busy, growing business. What will you be doing? Assisting with the preparation of monthly management accounts and financial reports. Producing financial accounts up to trial balance stage, including accruals and prepayments. Completing month-end balance sheet reconciliations and preparing supporting reports. Assisting with weekly cash flow forecasting and monitoring performance against budget. Supporting the preparation of annual budgets and year-end audit requirements. Analysing monthly KPIs and liaising with other departments to support performance reviews. Preparing ad hoc financial reports and analysis for senior management. Collaborating closely with operations, production and transport teams to ensure smooth communication and accurate reporting. Providing general finance and administrative support to the Finance Manager as required. What skills are we looking for? Previous experience as a Senior Finance Assistant or in an accountancy or finance role. Part-qualified or actively studying AAT or a similar qualification (ideally). Strong Excel and IT skills, with experience using accounting software (Business Central desirable). Good understanding of accounting principles and management accounts processes. Excellent attention to detail, communication and problem-solving skills. Ability to work to tight deadlines, prioritising workload effectively. A proactive, flexible approach with the confidence to work both independently and as part of a team. What's on offer? 25 days annual leave + bank holidays. Enhanced pension (up to 10%). Study support Flexible start/finish times. Apply below to avoid missing out on this fantastic role or get in touch with Eleanor Kirk for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Dec 11, 2025
Full time
Sewell Wallis are working with a highly successful and well-established manufacturing business based in Doncaster, South Yorkshire, who are looking to recruit a Senior Finance Assistant on a full-time, permanent basis. This is an amazing opportunity for anyone with some exposure to month end procedures and management accounts looking to take full ownership of these processes and take the next step in their career. The business are a true specialist within their sector, operating across the UK and continuously developing and growing. You'll be joining a friendly team and gaining exposure to a wide range of accounting processes. The Senior Finance Assistant role will be varied and hands-on, providing opportunity for progression and development within a busy, growing business. What will you be doing? Assisting with the preparation of monthly management accounts and financial reports. Producing financial accounts up to trial balance stage, including accruals and prepayments. Completing month-end balance sheet reconciliations and preparing supporting reports. Assisting with weekly cash flow forecasting and monitoring performance against budget. Supporting the preparation of annual budgets and year-end audit requirements. Analysing monthly KPIs and liaising with other departments to support performance reviews. Preparing ad hoc financial reports and analysis for senior management. Collaborating closely with operations, production and transport teams to ensure smooth communication and accurate reporting. Providing general finance and administrative support to the Finance Manager as required. What skills are we looking for? Previous experience as a Senior Finance Assistant or in an accountancy or finance role. Part-qualified or actively studying AAT or a similar qualification (ideally). Strong Excel and IT skills, with experience using accounting software (Business Central desirable). Good understanding of accounting principles and management accounts processes. Excellent attention to detail, communication and problem-solving skills. Ability to work to tight deadlines, prioritising workload effectively. A proactive, flexible approach with the confidence to work both independently and as part of a team. What's on offer? 25 days annual leave + bank holidays. Enhanced pension (up to 10%). Study support Flexible start/finish times. Apply below to avoid missing out on this fantastic role or get in touch with Eleanor Kirk for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Think Specialist Recruitment
HR Leader
Think Specialist Recruitment Stockport, Cheshire
Think Human Resources is supporting a business with the recruitment of an HR contractor to join their Stockport office for a 6-month contract. The business is looking for someone to start as soon as possible, so if you are available from December, this could be a great opportunity. Hybrid working is available, but you must be able to commute to the Stockport office. The focus of this role will be to lead, coach, and coordinate a small HR team to successfully deliver HR projects, services, and operational priorities. The key emphasis is on planning, performance, and delivery. Key Responsibilities Line manage three HR team members, including running regular team meetings Set clear objectives and priorities for team members Allocate workload effectively based on business priorities and team capability Support team development, ensuring access to resources, training, and guidance Build a positive, accountable culture focused on delivery and continuous improvement Plan, organise, and monitor delivery of HR projects (e.g., onboarding improvements, HR policies, employee experience initiatives, system rollouts) Implement simple, repeatable frameworks for project scoping, planning, and reporting Provide progress updates to the senior management team Improve operational effectiveness of HR processes, documentation, and communication Introduce or enhance tracking dashboards, KPIs, and service standards Ensure data integrity and compliance are maintained Promote consistent and professional communication from the HR team Escalate risks, challenges, and delivery barriers proactively This role is ideal for a strong people manager who can make an immediate impact. You'll be responsible for delivering key projects while supporting the company directors. We are looking for someone who: Loves structure, efficiency, and dashboards Enjoys improving processes and building consistency Can align expectations with managers, manage communications, and build strong relationships across the wider organisation Is delivery-focused, with the ability to ensure projects, processes, and operations are executed effectively Requirements Immediate availability to start Able to commute to the Stockport office If you are a delivery-focused manager looking to lead an HR team and make an impact in a fast-paced environment, this could be a great 6-month opportunity for you. Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
Dec 11, 2025
Contractor
Think Human Resources is supporting a business with the recruitment of an HR contractor to join their Stockport office for a 6-month contract. The business is looking for someone to start as soon as possible, so if you are available from December, this could be a great opportunity. Hybrid working is available, but you must be able to commute to the Stockport office. The focus of this role will be to lead, coach, and coordinate a small HR team to successfully deliver HR projects, services, and operational priorities. The key emphasis is on planning, performance, and delivery. Key Responsibilities Line manage three HR team members, including running regular team meetings Set clear objectives and priorities for team members Allocate workload effectively based on business priorities and team capability Support team development, ensuring access to resources, training, and guidance Build a positive, accountable culture focused on delivery and continuous improvement Plan, organise, and monitor delivery of HR projects (e.g., onboarding improvements, HR policies, employee experience initiatives, system rollouts) Implement simple, repeatable frameworks for project scoping, planning, and reporting Provide progress updates to the senior management team Improve operational effectiveness of HR processes, documentation, and communication Introduce or enhance tracking dashboards, KPIs, and service standards Ensure data integrity and compliance are maintained Promote consistent and professional communication from the HR team Escalate risks, challenges, and delivery barriers proactively This role is ideal for a strong people manager who can make an immediate impact. You'll be responsible for delivering key projects while supporting the company directors. We are looking for someone who: Loves structure, efficiency, and dashboards Enjoys improving processes and building consistency Can align expectations with managers, manage communications, and build strong relationships across the wider organisation Is delivery-focused, with the ability to ensure projects, processes, and operations are executed effectively Requirements Immediate availability to start Able to commute to the Stockport office If you are a delivery-focused manager looking to lead an HR team and make an impact in a fast-paced environment, this could be a great 6-month opportunity for you. Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
proAV Limited
Audio Visual BIM Technician
proAV Limited
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced BIM Technician to be a key part of our Egham team, representing proAV. This is an exciting opportunity for an exceptional, experienced BIM Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Actively assist with the development of proAV s BIM strategy with the senior technical manager and senior BIM technician, including setup of templates, drawing sheet borders and splash screen. Setup the Revit model with the correct origin and orientation given in the BEP. Produce BIM models to Level of detail (LOD) and Information (LOI) as per the project BEP. Follow the file naming and object naming convention as per the project BEP. Generate clash reports using the approved project software, be this Navisworks, Revizto or similar. Review clashes with project lead designer and assist with the coordination and resolution process to produce a clash free model. Export drawing sheets for our preliminary and construction information release dates in line with the project programme and/or TIDP. Review sheets with the lead designer and update as per internal comments and comments received through the project CDE. Share the BIM models to the project CDE in the agreed formats and timeframes as per the project BEP. Produce drawings and schedules as required to assist with the capture of asset data as part of the project BEP and AIR. Setup and input the information for the specific COBie or other asset data fields as identified in the project BEP and AIR. Produce as-built model and drawings for handover and incorporation into the project O&M manual. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Dec 11, 2025
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced BIM Technician to be a key part of our Egham team, representing proAV. This is an exciting opportunity for an exceptional, experienced BIM Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Actively assist with the development of proAV s BIM strategy with the senior technical manager and senior BIM technician, including setup of templates, drawing sheet borders and splash screen. Setup the Revit model with the correct origin and orientation given in the BEP. Produce BIM models to Level of detail (LOD) and Information (LOI) as per the project BEP. Follow the file naming and object naming convention as per the project BEP. Generate clash reports using the approved project software, be this Navisworks, Revizto or similar. Review clashes with project lead designer and assist with the coordination and resolution process to produce a clash free model. Export drawing sheets for our preliminary and construction information release dates in line with the project programme and/or TIDP. Review sheets with the lead designer and update as per internal comments and comments received through the project CDE. Share the BIM models to the project CDE in the agreed formats and timeframes as per the project BEP. Produce drawings and schedules as required to assist with the capture of asset data as part of the project BEP and AIR. Setup and input the information for the specific COBie or other asset data fields as identified in the project BEP and AIR. Produce as-built model and drawings for handover and incorporation into the project O&M manual. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Experis
Seior Service Quality Manager
Experis
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Dec 11, 2025
Full time
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Sellick Partnership
School Business Manager
Sellick Partnership City, Sheffield
School Business Resource Lead (Permanent) Salary: 53,000 - 60,000 (DOE) Location: Sheffield Start: ASAP Organisation: Academy Trust We're supporting an Academy Trust in South Yorkshire that's looking for a School Business Resource Lead to oversee operational performance across a small cluster of schools. This senior role focuses on guiding three School Business Managers and ensuring strong, consistent standards across finance, HR, premises and compliance. You'll work closely with Headteachers and the central trust team, offering a mix of leadership, challenge and practical support. It's well suited to someone who's already operated at a multi-site level or stepped beyond the day-to-day running of a single school. Key responsibilities: Leading, coaching and performance-managing three School Business Managers. Reviewing operational processes across the cluster and improving consistency. Overseeing HR compliance, safer recruitment and onboarding quality. Monitoring Health & Safety practices and coordinating contractor activity. Supporting budget monitoring, forecasting and financial queries. Attending SLT meetings when needed and acting as the link to the central team. Leading trust-wide operational projects and procurement exercises. Ensuring effective use of systems such as PSF, Bromcom, SIMS and CPOMS. Providing short-term hands-on support to schools when required. What we're looking for: Experience as a School Business Manager or Cluster/Operations Lead within a MAT. Proven people-management skills across multiple sites. Strong organisational judgement and a clear grasp of compliance. Confident communication and the ability to influence senior stakeholders. A proactive, steady approach and someone who can get up to speed quickly. If you're available now or on a short notice period, feel free to get in touch and I'll talk you through the next steps. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Dec 11, 2025
Full time
School Business Resource Lead (Permanent) Salary: 53,000 - 60,000 (DOE) Location: Sheffield Start: ASAP Organisation: Academy Trust We're supporting an Academy Trust in South Yorkshire that's looking for a School Business Resource Lead to oversee operational performance across a small cluster of schools. This senior role focuses on guiding three School Business Managers and ensuring strong, consistent standards across finance, HR, premises and compliance. You'll work closely with Headteachers and the central trust team, offering a mix of leadership, challenge and practical support. It's well suited to someone who's already operated at a multi-site level or stepped beyond the day-to-day running of a single school. Key responsibilities: Leading, coaching and performance-managing three School Business Managers. Reviewing operational processes across the cluster and improving consistency. Overseeing HR compliance, safer recruitment and onboarding quality. Monitoring Health & Safety practices and coordinating contractor activity. Supporting budget monitoring, forecasting and financial queries. Attending SLT meetings when needed and acting as the link to the central team. Leading trust-wide operational projects and procurement exercises. Ensuring effective use of systems such as PSF, Bromcom, SIMS and CPOMS. Providing short-term hands-on support to schools when required. What we're looking for: Experience as a School Business Manager or Cluster/Operations Lead within a MAT. Proven people-management skills across multiple sites. Strong organisational judgement and a clear grasp of compliance. Confident communication and the ability to influence senior stakeholders. A proactive, steady approach and someone who can get up to speed quickly. If you're available now or on a short notice period, feel free to get in touch and I'll talk you through the next steps. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Boden Group
Operations Manager
Boden Group Coventry, Warwickshire
Are you looking to elevate your career in operations? A leading company in the social infrastructure sector is seeking an Operations Manager to be based in Coventry. This role offers the opportunity to make a significant impact on projects and work closely with a talented team, driving operational effectiveness and success. The Role As the Operations Manager, you ll: Oversee daily operational activities to ensure efficiency and effectiveness across projects. Collaborate with project teams and senior management to implement strategic initiatives that enhance productivity. Analyse operational performance and identify areas for improvement through data-driven decision-making. Develop strong relationships with stakeholders, ensuring clear communication and alignment on project objectives. Manage resources effectively to align with project timelines and budget requirements. You To be successful in the role of Operations Manager, you ll bring: Proven experience in operations management or a related field. Strong analytical and problem-solving skills with the ability to make data-driven decisions. Exceptional communication and interpersonal skills, fostering collaboration across teams. Project management expertise with a focus on delivering results on time and within budget. A proactive approach to identifying and implementing process improvements. What's in it for you? A leading company in the social infrastructure sector is known for its commitment to innovative solutions and excellence in service delivery. With a focus on collaboration and quality, the team creates impactful change in the communities they serve. This opportunity offers a stable environment with competitive remuneration. You will also enjoy collaboration with a committed team and the chance to work on diverse projects that enhance your skills. Apply Now To apply for the position of Operations Manager, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now and don t miss your chance to join.
Dec 11, 2025
Full time
Are you looking to elevate your career in operations? A leading company in the social infrastructure sector is seeking an Operations Manager to be based in Coventry. This role offers the opportunity to make a significant impact on projects and work closely with a talented team, driving operational effectiveness and success. The Role As the Operations Manager, you ll: Oversee daily operational activities to ensure efficiency and effectiveness across projects. Collaborate with project teams and senior management to implement strategic initiatives that enhance productivity. Analyse operational performance and identify areas for improvement through data-driven decision-making. Develop strong relationships with stakeholders, ensuring clear communication and alignment on project objectives. Manage resources effectively to align with project timelines and budget requirements. You To be successful in the role of Operations Manager, you ll bring: Proven experience in operations management or a related field. Strong analytical and problem-solving skills with the ability to make data-driven decisions. Exceptional communication and interpersonal skills, fostering collaboration across teams. Project management expertise with a focus on delivering results on time and within budget. A proactive approach to identifying and implementing process improvements. What's in it for you? A leading company in the social infrastructure sector is known for its commitment to innovative solutions and excellence in service delivery. With a focus on collaboration and quality, the team creates impactful change in the communities they serve. This opportunity offers a stable environment with competitive remuneration. You will also enjoy collaboration with a committed team and the chance to work on diverse projects that enhance your skills. Apply Now To apply for the position of Operations Manager, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now and don t miss your chance to join.
Niyaa People Ltd
Office Manager
Niyaa People Ltd Chigwell, Essex
Step into a rewarding full-time, office-based role offering annual performance reviews, a provided laptop, and long-term career stability, with a company that provides high-quality facilities management services across the UK. With extensive experience in the sector, the organisation has a strong reputation for improving service and costs, delivering excellent value while ensuring high-quality service and workmanship. Combining innovation with tried-and-tested methods, this company stands out in its field. This Office Manager position gives you the opportunity to oversee office operations, streamline administrative processes, and support team productivity, while also managing a small office team, coordinating resources, and ensuring smooth day-to-day functions, including experience with ISO accreditation processesall within a collaborative environment that values your contribution and supports your ongoing development. You'll be joining a committed and professional team known for maintaining high organisational standards, fostering a supportive culture, and recognising the importance of continuous improvement. This opportunity is ideal for an Office Manager who wants to add real value and help shape the efficiency and effectiveness of the organisation. We are ideally looking for someone with experience from a facilities management background, who understands the operational and administrative needs of a busy office environment, and who has exceptional Excel skills to support reporting, tracking, and process improvements. I'd love to hear from anyone with experience as an Office Manager, Administration Manager, Office Coordinator, or a similar role who is ready to make a strong impact in a busy and rewarding environment. In this position, you will be: Managing day-to-day office operations and administrative functions Coordinating meetings, resources, and communications across teams Supporting senior management with reporting, scheduling, and project coordination Overseeing office supplies, facilities, and vendor relationships Line managing and developing a small office/admin team Implementing and improving office processes and systems, including ISO accreditation Acting as a key point of contact for internal and external stakeholders Using advanced Excel skills to support reporting, tracking, and analysis We'd love to speak to anyone who has: Proven experience in an Office Manager or Senior administrative role Experience managing or supervising a small team Experience in ISO accreditation processes Strong organisational and planning skills Excellent communication and stakeholder engagement abilities Confidence working to deadlines in a busy office environment Proficiency in office systems, Microsoft Office, and exceptional Excel skills Ideally, experience from a facilities management background This role is offering the following benefits: Full-time, office-based position Annual performance and salary review Laptop provided Supportive environment with opportunities for progression 40,000 annual salary Location: This role is based in Loughton, offering convenient transport links and easy access to the surrounding areas. The office-based structure provides consistency, collaboration, and the opportunity to work closely with key decision-makers across the organisation. It's a fantastic opportunity for a driven Office Manager looking to take the next step in their career. If this Office Manager role sounds like your next step, apply now or contact Ryan at (url removed)
Dec 11, 2025
Full time
Step into a rewarding full-time, office-based role offering annual performance reviews, a provided laptop, and long-term career stability, with a company that provides high-quality facilities management services across the UK. With extensive experience in the sector, the organisation has a strong reputation for improving service and costs, delivering excellent value while ensuring high-quality service and workmanship. Combining innovation with tried-and-tested methods, this company stands out in its field. This Office Manager position gives you the opportunity to oversee office operations, streamline administrative processes, and support team productivity, while also managing a small office team, coordinating resources, and ensuring smooth day-to-day functions, including experience with ISO accreditation processesall within a collaborative environment that values your contribution and supports your ongoing development. You'll be joining a committed and professional team known for maintaining high organisational standards, fostering a supportive culture, and recognising the importance of continuous improvement. This opportunity is ideal for an Office Manager who wants to add real value and help shape the efficiency and effectiveness of the organisation. We are ideally looking for someone with experience from a facilities management background, who understands the operational and administrative needs of a busy office environment, and who has exceptional Excel skills to support reporting, tracking, and process improvements. I'd love to hear from anyone with experience as an Office Manager, Administration Manager, Office Coordinator, or a similar role who is ready to make a strong impact in a busy and rewarding environment. In this position, you will be: Managing day-to-day office operations and administrative functions Coordinating meetings, resources, and communications across teams Supporting senior management with reporting, scheduling, and project coordination Overseeing office supplies, facilities, and vendor relationships Line managing and developing a small office/admin team Implementing and improving office processes and systems, including ISO accreditation Acting as a key point of contact for internal and external stakeholders Using advanced Excel skills to support reporting, tracking, and analysis We'd love to speak to anyone who has: Proven experience in an Office Manager or Senior administrative role Experience managing or supervising a small team Experience in ISO accreditation processes Strong organisational and planning skills Excellent communication and stakeholder engagement abilities Confidence working to deadlines in a busy office environment Proficiency in office systems, Microsoft Office, and exceptional Excel skills Ideally, experience from a facilities management background This role is offering the following benefits: Full-time, office-based position Annual performance and salary review Laptop provided Supportive environment with opportunities for progression 40,000 annual salary Location: This role is based in Loughton, offering convenient transport links and easy access to the surrounding areas. The office-based structure provides consistency, collaboration, and the opportunity to work closely with key decision-makers across the organisation. It's a fantastic opportunity for a driven Office Manager looking to take the next step in their career. If this Office Manager role sounds like your next step, apply now or contact Ryan at (url removed)
Sewell Wallis Ltd
Assistant Accountant
Sewell Wallis Ltd Doncaster, Yorkshire
Sewell Wallis is recruiting for an innovative South Yorkshire manufacturer based in Doncaster, who is looking for an Assistant Accountant. This organisation offers a modern and relevant approach to manufacturing. Having watched people progress successfully, we are confident that this opportunity will provide a great future for the right candidate! If you have exposure to month-end and management accounting, this Assistant Accountant position could be a brilliant step into a role that allows you to continuously develop and learn additional skillsets! What will you be doing? Assisting with the preparation of monthly management accounts and financial reports. Producing financial accounts up to the trial balance stage, including accruals and prepayments. Completing month-end balance sheet reconciliations and preparing supporting reports. Assisting with weekly cash flow forecasting and monitoring performance against budget. Supporting the preparation of annual budgets and year-end audit requirements. Analysing monthly KPIs and liaising with other departments to support performance reviews. Preparing ad hoc financial reports and analysis for senior management. Collaborating closely with operations, production and transport teams to ensure smooth communication and accurate reporting. Providing general finance and administrative support to the Finance Manager as required. What skills are we looking for? Level 4 AAT or above. (desirable) Strong Excel skills (V Lookups, Pivots) Exposure to management accounting/month-end procedures What's on offer? 25 days annual leave + bank holidays. Enhanced pension (up to 10%). Full study support. Flexible start/finish times. Apply for this role below, or for more information, contact Hannah Sharp. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Dec 11, 2025
Full time
Sewell Wallis is recruiting for an innovative South Yorkshire manufacturer based in Doncaster, who is looking for an Assistant Accountant. This organisation offers a modern and relevant approach to manufacturing. Having watched people progress successfully, we are confident that this opportunity will provide a great future for the right candidate! If you have exposure to month-end and management accounting, this Assistant Accountant position could be a brilliant step into a role that allows you to continuously develop and learn additional skillsets! What will you be doing? Assisting with the preparation of monthly management accounts and financial reports. Producing financial accounts up to the trial balance stage, including accruals and prepayments. Completing month-end balance sheet reconciliations and preparing supporting reports. Assisting with weekly cash flow forecasting and monitoring performance against budget. Supporting the preparation of annual budgets and year-end audit requirements. Analysing monthly KPIs and liaising with other departments to support performance reviews. Preparing ad hoc financial reports and analysis for senior management. Collaborating closely with operations, production and transport teams to ensure smooth communication and accurate reporting. Providing general finance and administrative support to the Finance Manager as required. What skills are we looking for? Level 4 AAT or above. (desirable) Strong Excel skills (V Lookups, Pivots) Exposure to management accounting/month-end procedures What's on offer? 25 days annual leave + bank holidays. Enhanced pension (up to 10%). Full study support. Flexible start/finish times. Apply for this role below, or for more information, contact Hannah Sharp. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Deputy Director of Operations
European Legal Support Center
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany. The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement. The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity). The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration. The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly. This role requires exceptional organisational, interpersonal, time-management, and analytical skills. REQUIRED EXPERIENCE & QUALIFICATIONS Demonstrable experience in a senior operations and/or compliance role (5+ years). Experience with Finance, Governance, and Human Resources. Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly). Experience organising events, preferably in more than one jurisdiction. Experience with line-management. REQUIRED SKILLS & ABILITIES Demonstrated skills in managing HR and Finance functions. Demonstrated skills in line-managing a remote team and excellent interpersonal communications. Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC). Excellent understanding and knowledge of the political and human rights situation in Palestine. Facilitation proficiency, both remotely and in in-person events. Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs. Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills. Ability to prioritise and delegate tasks and manage a busy workload. Commitment to anti-racism, anti-discrimination, and equal opportunities. Willingness to travel and work occasional unsocial hours as required. Flexibility within the broad remit of the post. DESIRABLE EXPERIENCE AND SKILLS Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields. Master s Degree in a related field. Basic knowledge of International and European law. Proficiency in German, Dutch, or Arabic. MAIN DUTIES AND TASKS Management Line manage Finance Manager and Human Resources Manager. Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload. Support direct reports in the implementation of Finance and HR strategy. Compliance Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany. Ensure Dutch insurance compliance and associated operational requirements. Review and monitor payroll monthly. Lead the establishment of a German legal entity, working with external advisors as needed. Oversee the British office operations, including the evaluation of office space. Conduct a review of office costs and usage. Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation. Staff Coordination Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team. Coordinate the logistics of annual departmental gatherings. Organise Work Team gatherings, supporting cross-departmental collaboration. Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings. Facilitate 50% of Remote All-Staff Meetings (60min, weekly). Support the coordination of Monthly Staff Assemblies. People & HR Oversee HR policy implementation and delivery of the annual People Strategy. Support the HR Manager in leading HR operations and in the recruitment and induction of new staff. Oversee the development of an Organisational Handbook. Review and improve the performance review process. Establish promotion guidelines to create transparent career progression pathways. Maintain and update the Organisational Chart quarterly. Review the Organisational Wiki ( The Fridge ) yearly. Finance Oversee ELSC financial operations. Support the Finance Manager, providing oversight and strategic direction. Ensure effective operation of the Finance Committee, led by the Finance Manager. Review and distribute monthly financial reports to Department Heads via the Finance Committee. Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee. Oversee completion of the organisational audit. Support short-term investment strategies. Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments. Liaise and coordinate with the ELSC Treasurer Board member. Training Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale. Lead investment in staff training and development initiatives to strengthen organisational capacity. Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
Dec 11, 2025
Full time
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany. The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement. The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity). The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration. The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly. This role requires exceptional organisational, interpersonal, time-management, and analytical skills. REQUIRED EXPERIENCE & QUALIFICATIONS Demonstrable experience in a senior operations and/or compliance role (5+ years). Experience with Finance, Governance, and Human Resources. Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly). Experience organising events, preferably in more than one jurisdiction. Experience with line-management. REQUIRED SKILLS & ABILITIES Demonstrated skills in managing HR and Finance functions. Demonstrated skills in line-managing a remote team and excellent interpersonal communications. Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC). Excellent understanding and knowledge of the political and human rights situation in Palestine. Facilitation proficiency, both remotely and in in-person events. Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs. Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills. Ability to prioritise and delegate tasks and manage a busy workload. Commitment to anti-racism, anti-discrimination, and equal opportunities. Willingness to travel and work occasional unsocial hours as required. Flexibility within the broad remit of the post. DESIRABLE EXPERIENCE AND SKILLS Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields. Master s Degree in a related field. Basic knowledge of International and European law. Proficiency in German, Dutch, or Arabic. MAIN DUTIES AND TASKS Management Line manage Finance Manager and Human Resources Manager. Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload. Support direct reports in the implementation of Finance and HR strategy. Compliance Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany. Ensure Dutch insurance compliance and associated operational requirements. Review and monitor payroll monthly. Lead the establishment of a German legal entity, working with external advisors as needed. Oversee the British office operations, including the evaluation of office space. Conduct a review of office costs and usage. Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation. Staff Coordination Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team. Coordinate the logistics of annual departmental gatherings. Organise Work Team gatherings, supporting cross-departmental collaboration. Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings. Facilitate 50% of Remote All-Staff Meetings (60min, weekly). Support the coordination of Monthly Staff Assemblies. People & HR Oversee HR policy implementation and delivery of the annual People Strategy. Support the HR Manager in leading HR operations and in the recruitment and induction of new staff. Oversee the development of an Organisational Handbook. Review and improve the performance review process. Establish promotion guidelines to create transparent career progression pathways. Maintain and update the Organisational Chart quarterly. Review the Organisational Wiki ( The Fridge ) yearly. Finance Oversee ELSC financial operations. Support the Finance Manager, providing oversight and strategic direction. Ensure effective operation of the Finance Committee, led by the Finance Manager. Review and distribute monthly financial reports to Department Heads via the Finance Committee. Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee. Oversee completion of the organisational audit. Support short-term investment strategies. Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments. Liaise and coordinate with the ELSC Treasurer Board member. Training Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale. Lead investment in staff training and development initiatives to strengthen organisational capacity. Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
Jazz Pharmaceuticals
Senior Manager, Clinical Trial Study Start Up
Jazz Pharmaceuticals
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Manager, Clinical Trial Study Start-Up is a subject matter expert in clinical study start-up and is responsible for leading process that enables planning, coordination, and execution of study, country and site-level start-up activities from site identification through to site activation. This role combines operational leadership with strong cross-functional collaboration, CRO oversight, and compliance with global regulatory and quality standards. The Senior Manager establishes SSU level objectives, delegates assignments appropriately, and regularly resolves a wide range of operational issues in creative and effective ways. This role contributes strategic insight to optimize study delivery and may influence key decisions across studies. This is the functional representative for SSU on the Clinical Trial Working Group (CTWG) for assigned trials Essential Functions/Responsibilities Lead and manage end-to-end start-up activities for assigned clinical trials, including country/site activation strategies, country assessment and timeline input, regulatory submissions, essential document collection, and country and site readiness. Establish operational objectives and work plans for assigned SSU staff or CRO partners, ensuring efficient delegation and oversight of start-up deliverables. Apply strategic insight and in-depth knowledge of start-up operations to identify and communicate risk to study, country or site start up, and implement solutions that align with broader clinical program goals. Oversee CRO performance for start-up activities and ensure compliance with timelines, budgets, metrics, and regulatory standards. Regularly interact with cross-functional peers and leadership, influencing decision-making and gaining alignment on complex or sensitive matters and building collaborative relationships. Provide expert input into budget planning, timelines, performance metrics, and resource recommendations for study start-up execution. Serve as a key contact point for country and site start-up progress, reporting regularly to CTWG and SSU leadership, including status updates, KPI tracking, risk mitigation, and issue resolution. Lead or contribute to functional initiatives that improve startup methodology, quality, tools, and process efficiency across programs. Support audit and inspection readiness by ensuring accurate and complete documentation of start-up activities and regulatory submissions. Required Knowledge, Skills, and Abilities At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to ensure they are equipped to drive performance, grow individuals and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging; ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive Recognized as a subject matter expert in clinical site start-up with strong operational understanding of global regulatory requirements, IRB/EC processes, and site activation pathways. Demonstrated experience establishing and managing work plans, performance metrics, and budgets for study start-up in both in-house and outsourced operating model. Proven ability to analyze complex issues and apply strategic thinking to identify risk and resolve operational challenges across cross-functional settings. Proficiency in clinical systems (e.g., CTMS, eTMF, Veeva Vault) and reporting tools. Excellent communication, leadership, and stakeholder management skills. Experience supporting audits and regulatory inspections related to start-up activities. Ability to influence and collaborate across functional teams while maintaining positive working relationships. Required/Preferred Education and Licenses Bachelor's degree in life sciences or related field; advanced degree preferred. 5+ years of experience in operational clinical research, including 3+ years in study start-up operations and team leadership. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Manager, Clinical Trial Study Start-Up is a subject matter expert in clinical study start-up and is responsible for leading process that enables planning, coordination, and execution of study, country and site-level start-up activities from site identification through to site activation. This role combines operational leadership with strong cross-functional collaboration, CRO oversight, and compliance with global regulatory and quality standards. The Senior Manager establishes SSU level objectives, delegates assignments appropriately, and regularly resolves a wide range of operational issues in creative and effective ways. This role contributes strategic insight to optimize study delivery and may influence key decisions across studies. This is the functional representative for SSU on the Clinical Trial Working Group (CTWG) for assigned trials Essential Functions/Responsibilities Lead and manage end-to-end start-up activities for assigned clinical trials, including country/site activation strategies, country assessment and timeline input, regulatory submissions, essential document collection, and country and site readiness. Establish operational objectives and work plans for assigned SSU staff or CRO partners, ensuring efficient delegation and oversight of start-up deliverables. Apply strategic insight and in-depth knowledge of start-up operations to identify and communicate risk to study, country or site start up, and implement solutions that align with broader clinical program goals. Oversee CRO performance for start-up activities and ensure compliance with timelines, budgets, metrics, and regulatory standards. Regularly interact with cross-functional peers and leadership, influencing decision-making and gaining alignment on complex or sensitive matters and building collaborative relationships. Provide expert input into budget planning, timelines, performance metrics, and resource recommendations for study start-up execution. Serve as a key contact point for country and site start-up progress, reporting regularly to CTWG and SSU leadership, including status updates, KPI tracking, risk mitigation, and issue resolution. Lead or contribute to functional initiatives that improve startup methodology, quality, tools, and process efficiency across programs. Support audit and inspection readiness by ensuring accurate and complete documentation of start-up activities and regulatory submissions. Required Knowledge, Skills, and Abilities At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to ensure they are equipped to drive performance, grow individuals and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging; ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive Recognized as a subject matter expert in clinical site start-up with strong operational understanding of global regulatory requirements, IRB/EC processes, and site activation pathways. Demonstrated experience establishing and managing work plans, performance metrics, and budgets for study start-up in both in-house and outsourced operating model. Proven ability to analyze complex issues and apply strategic thinking to identify risk and resolve operational challenges across cross-functional settings. Proficiency in clinical systems (e.g., CTMS, eTMF, Veeva Vault) and reporting tools. Excellent communication, leadership, and stakeholder management skills. Experience supporting audits and regulatory inspections related to start-up activities. Ability to influence and collaborate across functional teams while maintaining positive working relationships. Required/Preferred Education and Licenses Bachelor's degree in life sciences or related field; advanced degree preferred. 5+ years of experience in operational clinical research, including 3+ years in study start-up operations and team leadership. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Caraffi Limited
Payroll Specialist - 6 month Contract - Inside IR35 - Hatfield - Hybrid Working
Caraffi Limited Hatfield, Hertfordshire
Payroll Specialist - 6 month Contract - Inside IR35 - Hatfield - Hybrid Working (2 days a week onsite) - £Negotiable per day Reporting to the Senior Payroll Operations Lead, this role will complete the daily activities required to process payroll. Working as a member of a small team, the main purpose of the role is to process and deliver a timely and accurate end to end Payroll to the Senior Payroll Operations Lead for their final checking and sign-off. About the Role This will include employee and manager query handling, hourly payroll knowledge, all operational tasks including third party payments, reports to business, supplementary payrolls, variables (incentives, pensions, bonuses, etc), through to control account reconciliations. Responsibilities Process and deliver to the Senior Payroll Operations Lead, an accurate end to end Payroll(s), to include third party payments, reports to business, supplementary payrolls, returns through to control account reconciliations. Audit pay data pre and post commitment of payroll and validate confirmed reports. Perform daily payroll department operations, managing own workload. Manage your Help desk cases within agreed SLA's whilst providing first-class customer service to employees and other stakeholders. Ensuring adherence and compliance to information security and GDPR requirements. Ensuring compliance with all payroll processes and controls to mitigate risk and ensure a 100% accurate payroll. Required Skills Specialist knowledge of all processes within the Payroll team. Knowledge of payroll processes and controls and current payroll and benefits legislation. Excellent understanding and experience of quality checking data input, sign off process and authorisation. HMRC statutory return dates to include monthly and yearly deadlines. Understanding of key stakeholder practices and processes and their impact on the payroll ie bonus schemes, share schemes, benefits provision, pension and Incentive schemes. Attention to detail to mitigate risk of payroll errors with a drive to achieve 100% accuracy. Ideally CIPP qualified (Associate CIPP Payroll Technician Certificate or above) or working towards this. Ensure all casework is dealt with in an empathetic way with excellent customer service provided to all cases. Payroll Specialist - 6 month Contract - Inside IR35 - Hatfield - Hybrid Working (2 days a week onsite) - £Negotiable per day
Dec 11, 2025
Contractor
Payroll Specialist - 6 month Contract - Inside IR35 - Hatfield - Hybrid Working (2 days a week onsite) - £Negotiable per day Reporting to the Senior Payroll Operations Lead, this role will complete the daily activities required to process payroll. Working as a member of a small team, the main purpose of the role is to process and deliver a timely and accurate end to end Payroll to the Senior Payroll Operations Lead for their final checking and sign-off. About the Role This will include employee and manager query handling, hourly payroll knowledge, all operational tasks including third party payments, reports to business, supplementary payrolls, variables (incentives, pensions, bonuses, etc), through to control account reconciliations. Responsibilities Process and deliver to the Senior Payroll Operations Lead, an accurate end to end Payroll(s), to include third party payments, reports to business, supplementary payrolls, returns through to control account reconciliations. Audit pay data pre and post commitment of payroll and validate confirmed reports. Perform daily payroll department operations, managing own workload. Manage your Help desk cases within agreed SLA's whilst providing first-class customer service to employees and other stakeholders. Ensuring adherence and compliance to information security and GDPR requirements. Ensuring compliance with all payroll processes and controls to mitigate risk and ensure a 100% accurate payroll. Required Skills Specialist knowledge of all processes within the Payroll team. Knowledge of payroll processes and controls and current payroll and benefits legislation. Excellent understanding and experience of quality checking data input, sign off process and authorisation. HMRC statutory return dates to include monthly and yearly deadlines. Understanding of key stakeholder practices and processes and their impact on the payroll ie bonus schemes, share schemes, benefits provision, pension and Incentive schemes. Attention to detail to mitigate risk of payroll errors with a drive to achieve 100% accuracy. Ideally CIPP qualified (Associate CIPP Payroll Technician Certificate or above) or working towards this. Ensure all casework is dealt with in an empathetic way with excellent customer service provided to all cases. Payroll Specialist - 6 month Contract - Inside IR35 - Hatfield - Hybrid Working (2 days a week onsite) - £Negotiable per day
Ashdown Group
HR Manager - Wakefield - £50k-£65kpa
Ashdown Group Wakefield, Yorkshire
A highly successful and growing manufacturing organisation based in the Wakefield region is seeking an experienced HR Manager to join the team. The ideal candidate will have strong SME experience within the manufacturing sector and be confident operating in a hands-on, multi-site HR role covering both operational and strategic responsibilities. As HR Manager, you will play a key role in shaping and delivering HR strategy in line with business objectives, acting as the first point of contact for all HR matters. You will support management in maintaining a positive working environment across three manufacturing sites, promoting a culture built on clear communication, aligned behaviours and a top-of-industry pay scheme for factory-floor employees. You will lead core HR operations, introduce structured onboarding and competency frameworks, and ensure consistency in performance, development and HR processes across the business. Your responsibilities will include managing the full employee lifecycle, maintaining accurate HR records, implementing fair and compliant HR procedures, and supporting managers with employee relations and Health & Safety related HR requirements. You will also oversee training and development frameworks, support culture alignment and communication across sites, and ensure all policies, documentation and HR practices meet current UK employment legislation. The ideal candidate will be a confident and credible HR professional with manufacturing experience, CIPD Level 5 qualified, strong knowledge of employment law and the ability to deliver both day-to-day HR support and longer-term people initiatives that support business growth. The salary on offer is £50,000 - £65,000 per annum dependent on experience. Other relevant job titles could include: Head of HR, Senior HR Business Partner, HR Generalist, Multi-Site HR Manager, People & Culture Manager, HR Operations Manager, HR Lead. >
Dec 11, 2025
Full time
A highly successful and growing manufacturing organisation based in the Wakefield region is seeking an experienced HR Manager to join the team. The ideal candidate will have strong SME experience within the manufacturing sector and be confident operating in a hands-on, multi-site HR role covering both operational and strategic responsibilities. As HR Manager, you will play a key role in shaping and delivering HR strategy in line with business objectives, acting as the first point of contact for all HR matters. You will support management in maintaining a positive working environment across three manufacturing sites, promoting a culture built on clear communication, aligned behaviours and a top-of-industry pay scheme for factory-floor employees. You will lead core HR operations, introduce structured onboarding and competency frameworks, and ensure consistency in performance, development and HR processes across the business. Your responsibilities will include managing the full employee lifecycle, maintaining accurate HR records, implementing fair and compliant HR procedures, and supporting managers with employee relations and Health & Safety related HR requirements. You will also oversee training and development frameworks, support culture alignment and communication across sites, and ensure all policies, documentation and HR practices meet current UK employment legislation. The ideal candidate will be a confident and credible HR professional with manufacturing experience, CIPD Level 5 qualified, strong knowledge of employment law and the ability to deliver both day-to-day HR support and longer-term people initiatives that support business growth. The salary on offer is £50,000 - £65,000 per annum dependent on experience. Other relevant job titles could include: Head of HR, Senior HR Business Partner, HR Generalist, Multi-Site HR Manager, People & Culture Manager, HR Operations Manager, HR Lead. >
ARC IT Recruitment
Senior Field Operations Manager
ARC IT Recruitment
Senior Field Manager £78k + 25% Bonus London (travel) Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience. The Role: Lead and inspire a dynamic team of 8 IT professionals Hands-on technical leadership across 60+ locations Drive service excellence in a fast-paced environment Balance strategic planning with day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP.
Dec 11, 2025
Full time
Senior Field Manager £78k + 25% Bonus London (travel) Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience. The Role: Lead and inspire a dynamic team of 8 IT professionals Hands-on technical leadership across 60+ locations Drive service excellence in a fast-paced environment Balance strategic planning with day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP.
Jazz Pharmaceuticals
Manager CPVQA - 1 Year FTC (Remote UK & Ireland)
Jazz Pharmaceuticals Harrow, Middlesex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Manager CPVQA - 1 Year FTC (Remote UK & Ireland)
Jazz Pharmaceuticals
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
UK Power Networks (Operations) Ltd
EHV Maintenance Engineer
UK Power Networks (Operations) Ltd
81780 - EHV Engineer This EHV Engineer will report to the EHV Senior Project Manager and will work within Network Operations based in our London, Bidder street office. You will be a permanent employee. You will attract a salary of 65,241 and a bonus of 3%. Inner London Allowance 6,049.81 Non-Canteen Allowance 329.00 If you are successful, you will need to undertake a medical and DBS reference check Close Date: 25th December 2025 We also provide the following additional benefits 25 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Nature and Scope: You will have overall responsibility for the daily delivery of the tasks associated with LPN EHV Inspections and Maintenance in London. Alongside the management of the Inspection and Maintenance programme, they will provide regular reporting on measurement and safety performance measure. You will manage the coordination and technical performance of field staff and apprentices. This includes liaison with Asset Management, Capital Programme, Major Projects, and local Areas, to ensure the maximum utilisation of all staff on daily basis. You will manage an EHV staff progression plan, ensuring that they gain exceptional operational experience with regular milestone reviews - practical and theoretical. Required Experience: 33kV SAP (willing to progress up to 132kV) ONC (willing to get a HNC) IOSH Safety Management IOSH Environmental Management You will also expect to work towards continuing their professional development in engineering, safety, leadership and general management to recognise the significance of this position. Principal Accountabilities: Provide engineering, safety and management leadership to a group of field staff working across all operational disciplines. To liaise with Primary Network Control and the Outage Planning to ensure that we plan, resource, and complete Maintenance works. Communicate with the Senior Project Manager, of Maintenance/EHV Cables/Protection in London Region. Ensure that a high standard of safety management prevails throughout all areas of responsibility and that safety performance is maintained within parameters defined by the Executive. Ensure that staff are put to work under current Policies. Ensure staff comply with Company procedures and complete work to the required standards. Support daily planning, coordination and real-time responsibility for the efficient utilisation of resources including directly employed staff and contractors. Establish a process of continuous improvement through Individual Performance Review and the development of staff and utilisation of new technology. Responsible for staff development of the group including increasing Authorisation levels and Career Progression To perform Field Staff competency and safety audits Contribute to an ongoing high-level Strategic Resource Plan. Essential Qualifications: You will have both a high degree of experience in field engineering and be able to demonstrate a commitment towards meeting business targets. We require a detailed understanding of Primary plant and switchgear and needs employees with experience diagnosing defects. You will be someone who inspires those you mentor, setting the highest of standards in all areas including professional conduct. Safety Management Financial management and cost control Change Management Organisational skills People Management Notes for candidates that do not satisfy all of the above requirements/qualifications As an exception for this advert, we will still consider candidates that have all the necessary experience and attributes to undertake the role. You must be prepared to undertake further studies to obtain a HNC or equivalent qualification, even if they do not hold a HNC. Candidates who do not already hold this qualification are still eligible to apply. Should they succeed, they will expect to achieve the qualification/course within a reasonable period after their appointment; You should hold a NRSWA Supervisors certificate and have a clean full UK driving licence. Also, you will be IT literate.
Dec 11, 2025
Full time
81780 - EHV Engineer This EHV Engineer will report to the EHV Senior Project Manager and will work within Network Operations based in our London, Bidder street office. You will be a permanent employee. You will attract a salary of 65,241 and a bonus of 3%. Inner London Allowance 6,049.81 Non-Canteen Allowance 329.00 If you are successful, you will need to undertake a medical and DBS reference check Close Date: 25th December 2025 We also provide the following additional benefits 25 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Nature and Scope: You will have overall responsibility for the daily delivery of the tasks associated with LPN EHV Inspections and Maintenance in London. Alongside the management of the Inspection and Maintenance programme, they will provide regular reporting on measurement and safety performance measure. You will manage the coordination and technical performance of field staff and apprentices. This includes liaison with Asset Management, Capital Programme, Major Projects, and local Areas, to ensure the maximum utilisation of all staff on daily basis. You will manage an EHV staff progression plan, ensuring that they gain exceptional operational experience with regular milestone reviews - practical and theoretical. Required Experience: 33kV SAP (willing to progress up to 132kV) ONC (willing to get a HNC) IOSH Safety Management IOSH Environmental Management You will also expect to work towards continuing their professional development in engineering, safety, leadership and general management to recognise the significance of this position. Principal Accountabilities: Provide engineering, safety and management leadership to a group of field staff working across all operational disciplines. To liaise with Primary Network Control and the Outage Planning to ensure that we plan, resource, and complete Maintenance works. Communicate with the Senior Project Manager, of Maintenance/EHV Cables/Protection in London Region. Ensure that a high standard of safety management prevails throughout all areas of responsibility and that safety performance is maintained within parameters defined by the Executive. Ensure that staff are put to work under current Policies. Ensure staff comply with Company procedures and complete work to the required standards. Support daily planning, coordination and real-time responsibility for the efficient utilisation of resources including directly employed staff and contractors. Establish a process of continuous improvement through Individual Performance Review and the development of staff and utilisation of new technology. Responsible for staff development of the group including increasing Authorisation levels and Career Progression To perform Field Staff competency and safety audits Contribute to an ongoing high-level Strategic Resource Plan. Essential Qualifications: You will have both a high degree of experience in field engineering and be able to demonstrate a commitment towards meeting business targets. We require a detailed understanding of Primary plant and switchgear and needs employees with experience diagnosing defects. You will be someone who inspires those you mentor, setting the highest of standards in all areas including professional conduct. Safety Management Financial management and cost control Change Management Organisational skills People Management Notes for candidates that do not satisfy all of the above requirements/qualifications As an exception for this advert, we will still consider candidates that have all the necessary experience and attributes to undertake the role. You must be prepared to undertake further studies to obtain a HNC or equivalent qualification, even if they do not hold a HNC. Candidates who do not already hold this qualification are still eligible to apply. Should they succeed, they will expect to achieve the qualification/course within a reasonable period after their appointment; You should hold a NRSWA Supervisors certificate and have a clean full UK driving licence. Also, you will be IT literate.
Jazz Pharmaceuticals
Manager CPVQA - 1 Year FTC (Remote UK & Ireland)
Jazz Pharmaceuticals Croydon, London
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Complii
Business Support & Planning Co-Ordinator
Complii Ambrosden, Oxfordshire
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services . You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. What you receive for joining us: We re offering a salary of £25,000 to £30,000 per annum , depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Organised, self-driven, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure Personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Dec 11, 2025
Full time
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services . You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. What you receive for joining us: We re offering a salary of £25,000 to £30,000 per annum , depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Organised, self-driven, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure Personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Government Internal Audit Agency
Senior Audit Manager
Government Internal Audit Agency
About GIAA The Government Internal Audit Agency (GIAA) is driven by its unparalleled access across government to build better insights, better outcomes for our clients. This role offers a strong platform for career progression within the Agency and the wider civil service, providing opportunities to develop leadership, partner engagement and strategic relationship management skills across government. The Agency's unique access across the public sector exposes you to different risk and control environments, allowing you to gain insights, apply experience, contribute meaningfully, and continue developing professionally. About the Role The Senior Audit Manager role requires a deep understanding of your clients' operations, key risks and priorities whilst building strong, productive relationships at all levels. You will be an experienced, confident and strategic leader providing portfolio direction and alignment, adept at fostering a culture of continuous improvement, upholding quality assurance, championing innovation and driving professional development and learning for our people. The successful candidate will: Take a strategic leadership and delivery role leading and managing a portfolio of audit delivery from planning through to reporting. Acting as the engagement supervisor for all audits within your agreed allocation. You will drive the continuous professional development of our people including effective allocation of audit resource based on skills, capacity, and priorities to optimise overall Agency delivery Shape and drive the implementation of an audit strategy and plan, identifying key risks, you will engage partners with credibility and impact and work closely with colleagues including Group Chief Internal Auditors (GCIAs). Have a key role in upholding quality assurance and strengthening the function, including championing the development of a risk-orientated culture. You will ensure timeliness of each review in line with budget and compliance with GIAA audit methodology and systems. Provide portfolio direction and alignment you will foster a culture of continuous improvement, innovation, and learning, ensuring audit services remain responsive to risk priorities. Fulfil the role of Head of Internal Audit (HIA - the equivalent of the Chief Audit Executive in the Global Internal Audit Standards in the UK Public Sector) for Arm's Length Bodies (subject to appropriate opportunities being available). About You All candidates will need to demonstrate full current membership of recognised professional accountancy/audit body. You will lead and manage a portfolio of audit delivery, including delivering individual audit engagements from planning through to reporting, providing people management, engagement supervision and oversight to teams delivering individual engagement in a matrix model and fulfilling the role of Head of Internal Audit (HIA - the equivalent of the Chief Audit Executive in the Global Internal Audit Standards in the UK Public Sector for Arms Lengths bodies (subject to appropriate opportunities being available). We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA has an expectation for all colleagues to attend their local workplace regularly and to attend client sites for key meetings and when undertaking fieldwork. Benefits of working for us: Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 28.97%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Dec 11, 2025
Full time
About GIAA The Government Internal Audit Agency (GIAA) is driven by its unparalleled access across government to build better insights, better outcomes for our clients. This role offers a strong platform for career progression within the Agency and the wider civil service, providing opportunities to develop leadership, partner engagement and strategic relationship management skills across government. The Agency's unique access across the public sector exposes you to different risk and control environments, allowing you to gain insights, apply experience, contribute meaningfully, and continue developing professionally. About the Role The Senior Audit Manager role requires a deep understanding of your clients' operations, key risks and priorities whilst building strong, productive relationships at all levels. You will be an experienced, confident and strategic leader providing portfolio direction and alignment, adept at fostering a culture of continuous improvement, upholding quality assurance, championing innovation and driving professional development and learning for our people. The successful candidate will: Take a strategic leadership and delivery role leading and managing a portfolio of audit delivery from planning through to reporting. Acting as the engagement supervisor for all audits within your agreed allocation. You will drive the continuous professional development of our people including effective allocation of audit resource based on skills, capacity, and priorities to optimise overall Agency delivery Shape and drive the implementation of an audit strategy and plan, identifying key risks, you will engage partners with credibility and impact and work closely with colleagues including Group Chief Internal Auditors (GCIAs). Have a key role in upholding quality assurance and strengthening the function, including championing the development of a risk-orientated culture. You will ensure timeliness of each review in line with budget and compliance with GIAA audit methodology and systems. Provide portfolio direction and alignment you will foster a culture of continuous improvement, innovation, and learning, ensuring audit services remain responsive to risk priorities. Fulfil the role of Head of Internal Audit (HIA - the equivalent of the Chief Audit Executive in the Global Internal Audit Standards in the UK Public Sector) for Arm's Length Bodies (subject to appropriate opportunities being available). About You All candidates will need to demonstrate full current membership of recognised professional accountancy/audit body. You will lead and manage a portfolio of audit delivery, including delivering individual audit engagements from planning through to reporting, providing people management, engagement supervision and oversight to teams delivering individual engagement in a matrix model and fulfilling the role of Head of Internal Audit (HIA - the equivalent of the Chief Audit Executive in the Global Internal Audit Standards in the UK Public Sector for Arms Lengths bodies (subject to appropriate opportunities being available). We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA has an expectation for all colleagues to attend their local workplace regularly and to attend client sites for key meetings and when undertaking fieldwork. Benefits of working for us: Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 28.97%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Personnel Selection
Health Information and Services Officer - Nutrition And Charity Sector
Personnel Selection Frimley, Surrey
We are seeking a Health Information and Services Officer (Nutrition and Charity Sector) to join our team who are predominantly home based, who would like to utilise their educational qualifications or work experience gained within the nutrition, biomedical science, medicine, life sciences, biochemistry or related sectors. We are a leading organisation within a nutrition related sector operating as a charitable organization, providing advice, information and support to our members across the UK. We can offer you the chance to join a friendly team working Mon to Fri 9am to 5pm and allow you to utilise your Degree or work experience in our specialist field. We can offer a mainly home based role with once a month on site at our office in Frimley, free parking with a salary up to £27k annually and 25 days holiday. We are seeking a dedicated and knowledgeable Information and Services Officer to join our charity team. In this role, you will play a crucial part in maintaining and disseminating accurate health information related to allergies. You will collaborate with various teams to ensure that our resources are up-to-date, easily accessible, and meet the highest quality standards set by the Patient Information Forum (PIF). We are looking for a dedicated Information and Services Officer to join our charity. In this role, you will ensure accurate, up-to-date allergy-related health information is maintained and shared. You'll collaborate with teams to meet the high standards of the Patient Information Forum (PIF) and provide proactive support to those using our helpline, while also contributing to website and resource improvements. Act as the main point of contact for Helpline telephone and email enquiries providing help, information and support to callers or via email. Provide guidance and support to other team members learning how to manage the helpline service. Ensure helpline emails and telephone calls are answered in a timely manner. Keep accurate electronic records of advice, information and support given, and produce basic reports when required. Respond to information requests and technical enquiries from corporate and professional healthcare members, or refer to other staff members, as appropriate. Use insight from helpline to help shape the information and resources developed by the wider team. Work alongside the Senior Information Officer to develop and maintain our extensive library of factsheets in accordance with the Patient Information Forum (PIF) quality mark for health information. Supported by the Senior Communications and Marketing Manager produce 3-4 articles per month for the website and/or social media. Support the Communications Team at Monthly Comms meetings with suggestions for news articles to incorporate into the overall communications plan. Work alongside the Senior Information Officer to write the content for the Health Care Professional monthly newsletter, ensuring deadlines are met and sign off process is followed. Support the Senior Information Officer with the production of podcast episodes and use insight from the helpline to help shape future topics. Ensure all resources are scientifically accurate, clear and tailored to the audience. Provide support to ensure the website is up to date with the latest information. Support the development and delivery of campaigns, research projects and surveys. Ensure the latest information coming into the charity is disseminated to relevant staff members and used, where required, for the Helpline, research, factsheets, consultancy projects, online training courses and in-house publications. Support the dissemination of alerts for product recalls through the website and to individual supporters. Work with the Operations Manager to evaluate and strengthen the process for funded product recalls/alerts. Alongside the Senior Information Officer, evaluate the delivery of our alerts through Mailchimp and Charity Digital Provide analytics to Senior Leadership Team to measure the success of our alert service and make recommendations for future development. Monitor peer-reviewed journals and industry updates to integrate the latest research and regulatory changes into communications and resources. Attend conferences, webinars, and training to stay current with best practices. Ensure knowledge of current allergy issues is maintained at a high level. Provide updates to the wider team highlighting key trends, issues and discussion topics coming in through the helpline. To be successful, you should have a life sciences or nutrition-related degree and have the below skills and experience. Interpreting complex research and data and communicating to different audiences Using an evidence-based approach to creating resources Experience of producing written information for different audiences Supporting individuals/customers either face-to-face or via helplines etc. Able to adapt to working in a small organisation and willingness to have a hands on approach. Knowledge of standard Microsoft Office software (particularly Microsoft Teams) and any knowledge of graphic design packages such as WordPress, Canva or Mailchip is an advantage Excellent communication skills, both verbal and written, with the ability to adapt for different audiences Excellent verbal communications the ability to convey information clearly and effectively over the phone Active listening the ability to listen attentively and understand the callers needs and concerns Written communications the ability to write clear, concise and accurate information for emails, reports and other resources. Strong organisational skills with the ability to prioritise and handle multiple tasks simultaneously without compromising the quality of service Ability to work independently and as part of a small, virtual team, while staying up-to-date on the latest developments and resources relevant to the helpline s focus Ability to find and use online resources effectively to assist callers and ensure all information provided is accurate In return, we can offer a generous starting salary for candidates seeking to utilize their relevant degree And secure a full time, office based role covering a varied range of tasks. We operate a largely WFH policy with Mon to Fri 9 5 working hours plus 26 days holiday.
Dec 11, 2025
Contractor
We are seeking a Health Information and Services Officer (Nutrition and Charity Sector) to join our team who are predominantly home based, who would like to utilise their educational qualifications or work experience gained within the nutrition, biomedical science, medicine, life sciences, biochemistry or related sectors. We are a leading organisation within a nutrition related sector operating as a charitable organization, providing advice, information and support to our members across the UK. We can offer you the chance to join a friendly team working Mon to Fri 9am to 5pm and allow you to utilise your Degree or work experience in our specialist field. We can offer a mainly home based role with once a month on site at our office in Frimley, free parking with a salary up to £27k annually and 25 days holiday. We are seeking a dedicated and knowledgeable Information and Services Officer to join our charity team. In this role, you will play a crucial part in maintaining and disseminating accurate health information related to allergies. You will collaborate with various teams to ensure that our resources are up-to-date, easily accessible, and meet the highest quality standards set by the Patient Information Forum (PIF). We are looking for a dedicated Information and Services Officer to join our charity. In this role, you will ensure accurate, up-to-date allergy-related health information is maintained and shared. You'll collaborate with teams to meet the high standards of the Patient Information Forum (PIF) and provide proactive support to those using our helpline, while also contributing to website and resource improvements. Act as the main point of contact for Helpline telephone and email enquiries providing help, information and support to callers or via email. Provide guidance and support to other team members learning how to manage the helpline service. Ensure helpline emails and telephone calls are answered in a timely manner. Keep accurate electronic records of advice, information and support given, and produce basic reports when required. Respond to information requests and technical enquiries from corporate and professional healthcare members, or refer to other staff members, as appropriate. Use insight from helpline to help shape the information and resources developed by the wider team. Work alongside the Senior Information Officer to develop and maintain our extensive library of factsheets in accordance with the Patient Information Forum (PIF) quality mark for health information. Supported by the Senior Communications and Marketing Manager produce 3-4 articles per month for the website and/or social media. Support the Communications Team at Monthly Comms meetings with suggestions for news articles to incorporate into the overall communications plan. Work alongside the Senior Information Officer to write the content for the Health Care Professional monthly newsletter, ensuring deadlines are met and sign off process is followed. Support the Senior Information Officer with the production of podcast episodes and use insight from the helpline to help shape future topics. Ensure all resources are scientifically accurate, clear and tailored to the audience. Provide support to ensure the website is up to date with the latest information. Support the development and delivery of campaigns, research projects and surveys. Ensure the latest information coming into the charity is disseminated to relevant staff members and used, where required, for the Helpline, research, factsheets, consultancy projects, online training courses and in-house publications. Support the dissemination of alerts for product recalls through the website and to individual supporters. Work with the Operations Manager to evaluate and strengthen the process for funded product recalls/alerts. Alongside the Senior Information Officer, evaluate the delivery of our alerts through Mailchimp and Charity Digital Provide analytics to Senior Leadership Team to measure the success of our alert service and make recommendations for future development. Monitor peer-reviewed journals and industry updates to integrate the latest research and regulatory changes into communications and resources. Attend conferences, webinars, and training to stay current with best practices. Ensure knowledge of current allergy issues is maintained at a high level. Provide updates to the wider team highlighting key trends, issues and discussion topics coming in through the helpline. To be successful, you should have a life sciences or nutrition-related degree and have the below skills and experience. Interpreting complex research and data and communicating to different audiences Using an evidence-based approach to creating resources Experience of producing written information for different audiences Supporting individuals/customers either face-to-face or via helplines etc. Able to adapt to working in a small organisation and willingness to have a hands on approach. Knowledge of standard Microsoft Office software (particularly Microsoft Teams) and any knowledge of graphic design packages such as WordPress, Canva or Mailchip is an advantage Excellent communication skills, both verbal and written, with the ability to adapt for different audiences Excellent verbal communications the ability to convey information clearly and effectively over the phone Active listening the ability to listen attentively and understand the callers needs and concerns Written communications the ability to write clear, concise and accurate information for emails, reports and other resources. Strong organisational skills with the ability to prioritise and handle multiple tasks simultaneously without compromising the quality of service Ability to work independently and as part of a small, virtual team, while staying up-to-date on the latest developments and resources relevant to the helpline s focus Ability to find and use online resources effectively to assist callers and ensure all information provided is accurate In return, we can offer a generous starting salary for candidates seeking to utilize their relevant degree And secure a full time, office based role covering a varied range of tasks. We operate a largely WFH policy with Mon to Fri 9 5 working hours plus 26 days holiday.

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