Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Infrastructure Operations Engineers at one of our locations in Warrington, London, Birmingham, Leicester, Normanton (Calder) or Bristol (team dependent - see below) with the ability to travel between sites within the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting-edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include international deployments. Additional teams and specialist services are also being identified to move into this Engineering function, to allow a proactive response to the changing nature of SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note that Targeted Interception (TI Domestic) Engineering posts are located only at London and Warrington bases. The Targeted Interception (International) Engineering posts can be located at any of the advertised locations, however International roles will also require regular international travel. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics too including infrastructure, networking and software used within the Investigations department and overseas partners. Digital Forensics (DF) engineering roles can be located at any of the advertised locations. Please note, staff in TI (Domestic) and DF Engineering functions will form part of an on-call Rota. Our TI (International) team does not have an on-call Rota, however this may be subject to change. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Infrastructure Operations Engineer role is to ensure critical Intelligence Collection and Digital Forensics capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after specialist NCA capabilities and networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including MS Server 2016-24, various flavours of LINIX on physical and virtual hardware (mainly Hyper-V or VMWare) and the use of containerized technologies; Maintaining and upgrading systems in line with business technical requirements. An understanding of network protocols would be beneficial. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a full, clean, UK Driving License is essential. This role aligns to Senior Infrastructure Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure operational teams can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements. Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High- and Low-Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide full support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Interception or Digital Forensics principles - Have an understanding of Interception of Telecommunications or Digital Forensics would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. MS Exchange - Be able to support and maintain new and existing installations. Knowledge and the working of various firewalls including Fortigate, CISCO, Palo Alto and Dell firewalls - Have an in-depth understanding of the Firewall models, configuration, patching, support, fault finding and upgrading. Virtualization technologies Hyper-V and VMWare (vSphere, vSAN, Horizon/Omnissa) - Understanding of virtual technologies Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note . click apply for full job details
Oct 15, 2025
Full time
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Infrastructure Operations Engineers at one of our locations in Warrington, London, Birmingham, Leicester, Normanton (Calder) or Bristol (team dependent - see below) with the ability to travel between sites within the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting-edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include international deployments. Additional teams and specialist services are also being identified to move into this Engineering function, to allow a proactive response to the changing nature of SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note that Targeted Interception (TI Domestic) Engineering posts are located only at London and Warrington bases. The Targeted Interception (International) Engineering posts can be located at any of the advertised locations, however International roles will also require regular international travel. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics too including infrastructure, networking and software used within the Investigations department and overseas partners. Digital Forensics (DF) engineering roles can be located at any of the advertised locations. Please note, staff in TI (Domestic) and DF Engineering functions will form part of an on-call Rota. Our TI (International) team does not have an on-call Rota, however this may be subject to change. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Infrastructure Operations Engineer role is to ensure critical Intelligence Collection and Digital Forensics capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after specialist NCA capabilities and networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including MS Server 2016-24, various flavours of LINIX on physical and virtual hardware (mainly Hyper-V or VMWare) and the use of containerized technologies; Maintaining and upgrading systems in line with business technical requirements. An understanding of network protocols would be beneficial. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a full, clean, UK Driving License is essential. This role aligns to Senior Infrastructure Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure operational teams can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements. Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High- and Low-Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide full support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Interception or Digital Forensics principles - Have an understanding of Interception of Telecommunications or Digital Forensics would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. MS Exchange - Be able to support and maintain new and existing installations. Knowledge and the working of various firewalls including Fortigate, CISCO, Palo Alto and Dell firewalls - Have an in-depth understanding of the Firewall models, configuration, patching, support, fault finding and upgrading. Virtualization technologies Hyper-V and VMWare (vSphere, vSAN, Horizon/Omnissa) - Understanding of virtual technologies Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note . click apply for full job details
Location London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit a Senior Networks Infrastructure Engineer to work within the Targeted Interception (Domestic) Engineering team, which forms part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including (National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Job description The purpose of the Senior Networks Infrastructure Engineer role is to ensure critical Intelligence Collection capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the TI Intelligence networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Having an in-depth knowledge of the network protocols; Installing of new network hardware, configuration which will also include the patching of all network elements; Working knowledge of the Fortigate, CISCO and Dell hardware primarily; Maintaining and upgrading systems in line with technical requirements for ICI. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a Full, clean, UK Driving Licence is essential. Please note, TI (Domestic) team members will be subject to an on call rota. This role aligns to Senior Infrastructure Engineer within the Government Digital and Data career framework. Duties and responsibilities: Business as usual support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the ICI business can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Patching and upgrades of Network equipment - Using standard IT tooling to deploy and test software patches Configuration of Network equipment - Have the knowledge of configuring the different types of network equipment Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements Interception principles - Have an understanding of Interception of Telecommunications would be useful, even at a basic level Infrastructure Problem Solving - Have a basic understanding of Infrastructure to be able to problem solve network and/or server issues Knowledge and the working of Fortigate, CISCO and Dell firewalls - Have an in-depth understanding of the Firewall models - configuration, patching, support, fault finding and upgrading Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate On-call working The post holder may be required to participate in an on call 24/7 Rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Applicants should possess strong level of expertise in working at 3rd line level, for the following essential entry requirements: An in-depth knowledge and experience of Network equipment including configuration and installation Experience in the configuration and Patching of Fortigate, CISCO and Dell Firewalls and Switches Experience in maintaining and fault finding a network located across multiple sites Licences A Full, clean, UK Driving Licence is required Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
Oct 15, 2025
Full time
Location London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit a Senior Networks Infrastructure Engineer to work within the Targeted Interception (Domestic) Engineering team, which forms part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including (National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Job description The purpose of the Senior Networks Infrastructure Engineer role is to ensure critical Intelligence Collection capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the TI Intelligence networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Having an in-depth knowledge of the network protocols; Installing of new network hardware, configuration which will also include the patching of all network elements; Working knowledge of the Fortigate, CISCO and Dell hardware primarily; Maintaining and upgrading systems in line with technical requirements for ICI. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a Full, clean, UK Driving Licence is essential. Please note, TI (Domestic) team members will be subject to an on call rota. This role aligns to Senior Infrastructure Engineer within the Government Digital and Data career framework. Duties and responsibilities: Business as usual support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the ICI business can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Patching and upgrades of Network equipment - Using standard IT tooling to deploy and test software patches Configuration of Network equipment - Have the knowledge of configuring the different types of network equipment Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements Interception principles - Have an understanding of Interception of Telecommunications would be useful, even at a basic level Infrastructure Problem Solving - Have a basic understanding of Infrastructure to be able to problem solve network and/or server issues Knowledge and the working of Fortigate, CISCO and Dell firewalls - Have an in-depth understanding of the Firewall models - configuration, patching, support, fault finding and upgrading Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate On-call working The post holder may be required to participate in an on call 24/7 Rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Applicants should possess strong level of expertise in working at 3rd line level, for the following essential entry requirements: An in-depth knowledge and experience of Network equipment including configuration and installation Experience in the configuration and Patching of Fortigate, CISCO and Dell Firewalls and Switches Experience in maintaining and fault finding a network located across multiple sites Licences A Full, clean, UK Driving Licence is required Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details
Oct 15, 2025
Full time
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details
Creative Technologist AI Image Pipeline Developer ComfyUI & Workflow Automation Remote (Within the UK only) 12-Month FTC or Permanent Performance Marketing Agency We're working with a fast-growing creative agency working with some of the world s most high-profile brands across paid search, social, SEO, and programmatic. They re undertaking a major AI transformation project and are redesigning their entire creative division to be AI-first when it comes to content creation and production. Due to this, they re seeking an experienced Creative Technologist with expertise in building image automation pipelines that accelerate creative production across multiple client campaigns simultaneously. What you'll do as an AI Image Pipeline Developer: Design and build image generation workflows using ComfyUI, Weavy, and image platforms such as Nano Banana, Stable Diffusion and Midjourney etc that handle high-volume asset production for paid social, display, and programmatic campaigns. Create automated systems that produce consistent, brand-aligned creative at the speed our campaign teams need to test, iterate, and scale performance. Replace manual image production bottlenecks with automated pipelines that maintain creative quality while reducing turnaround from days to hours. Work directly with creative strategists, media planners, and account teams to understand campaign requirements and translate them into efficient automated workflows. Build systems that let non-technical teams generate campaign assets independently, without requiring designer or developer intervention for every variation. What you'll already have as a Creative Technologist: Production experience building image automation pipelines with ComfyUI or similar workflow tools. Understanding of Stable Diffusion, ControlNet, model fine-tuning, and prompt engineering for consistent brand outputs. Track record of speeding up creative workflows in agency or client-side marketing environments. Ability to manage multiple client requirements simultaneously and prioritize based on campaign deadlines. Experience documenting systems and training teams to use automated workflows independently. Technical requirements for this AI Image Pipeline Developer role: ComfyUI, Weavy, or equivalent workflow automation platforms Stable Diffusion, ControlNet, LoRA, and model customisation Prompt engineering and template design for brand consistency Cloud deployment (AWS, Azure, or GCP) Asset management and version control Python basics (desirable but not required) Who does this Creative Technologist role work for: People who understand marketing campaign requirements and production constraints. AI Image Pipeline Developers who think about efficiency at scale and how automation can make teams faster without sacrificing quality. Creative Technologists are comfortable working in a fast-paced agency environment where campaign timelines drive priorities. The agency: 180+ specialists across London and NYC. Clients span retail, beauty, food & drink, and consumer brands. Recognised as one of the UK's best companies to work for and fastest-growing agencies. Direct access to senior teams, test-and-learn culture, and focus on delivering performance that matters to clients. For more information, click apply and send your CV and work examples.
Oct 10, 2025
Contractor
Creative Technologist AI Image Pipeline Developer ComfyUI & Workflow Automation Remote (Within the UK only) 12-Month FTC or Permanent Performance Marketing Agency We're working with a fast-growing creative agency working with some of the world s most high-profile brands across paid search, social, SEO, and programmatic. They re undertaking a major AI transformation project and are redesigning their entire creative division to be AI-first when it comes to content creation and production. Due to this, they re seeking an experienced Creative Technologist with expertise in building image automation pipelines that accelerate creative production across multiple client campaigns simultaneously. What you'll do as an AI Image Pipeline Developer: Design and build image generation workflows using ComfyUI, Weavy, and image platforms such as Nano Banana, Stable Diffusion and Midjourney etc that handle high-volume asset production for paid social, display, and programmatic campaigns. Create automated systems that produce consistent, brand-aligned creative at the speed our campaign teams need to test, iterate, and scale performance. Replace manual image production bottlenecks with automated pipelines that maintain creative quality while reducing turnaround from days to hours. Work directly with creative strategists, media planners, and account teams to understand campaign requirements and translate them into efficient automated workflows. Build systems that let non-technical teams generate campaign assets independently, without requiring designer or developer intervention for every variation. What you'll already have as a Creative Technologist: Production experience building image automation pipelines with ComfyUI or similar workflow tools. Understanding of Stable Diffusion, ControlNet, model fine-tuning, and prompt engineering for consistent brand outputs. Track record of speeding up creative workflows in agency or client-side marketing environments. Ability to manage multiple client requirements simultaneously and prioritize based on campaign deadlines. Experience documenting systems and training teams to use automated workflows independently. Technical requirements for this AI Image Pipeline Developer role: ComfyUI, Weavy, or equivalent workflow automation platforms Stable Diffusion, ControlNet, LoRA, and model customisation Prompt engineering and template design for brand consistency Cloud deployment (AWS, Azure, or GCP) Asset management and version control Python basics (desirable but not required) Who does this Creative Technologist role work for: People who understand marketing campaign requirements and production constraints. AI Image Pipeline Developers who think about efficiency at scale and how automation can make teams faster without sacrificing quality. Creative Technologists are comfortable working in a fast-paced agency environment where campaign timelines drive priorities. The agency: 180+ specialists across London and NYC. Clients span retail, beauty, food & drink, and consumer brands. Recognised as one of the UK's best companies to work for and fastest-growing agencies. Direct access to senior teams, test-and-learn culture, and focus on delivering performance that matters to clients. For more information, click apply and send your CV and work examples.
Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where applicable. Identify content gaps and opportunities within projects and provide recommendations for improvements. Shape and maintain content models, ensuring consistency and scalability across large services or product ecosystems. Collaborate with teams to test content with users, iterating based on feedback and data. Project Leadership and Delivery Oversee the content design process, ensuring delivery is on time, within scope, and meets quality standards. Collaborate with delivery teams and stakeholders to ensure content is embedded in all phases of the project lifecycle, from discovery to implementation. Act as a subject matter expert on content design for clients and internal teams, advising on best practices, trends, and innovations in content. Leading content design on live projects, working with multidisciplinary teams to create content solutions that enhance the user experience. Mentorship and Team Development Mentor and support junior content designers, fostering their development and growth within the team. Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user-centred content. Stakeholder and Client Engagement Work closely with clients to understand their objectives, ensuring content solutions meet both business and user needs. Manage stakeholder relationships at all levels, ensuring alignment and buy-in for content strategies and deliverables. Communicate complex ideas and content solutions to a variety of audiences, ensuring clarity and engagement. Requirements: Experience: Demonstratable experience in content design or a related discipline such as UX writing, editorial, or content strategy. Proven experience working in agile environments, with a strong understanding of user-centred design principles and practices. Demonstrated application of content design tools and methods, including user research, content audits, and information architecture. Experience working with GDS/NHS service standards and delivering content for public sector services is preferred. Experience leading content projects and managing stakeholder relationships is essential. Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. Excellent understanding of content design principles, including accessibility, SEO, and user experience. Ability to manage complex projects, balancing multiple priorities and delivering high-quality content under pressure. Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Cycle to Work scheme. Flexible working structure (remote or hybrid options). Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors.
Oct 06, 2025
Full time
Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where applicable. Identify content gaps and opportunities within projects and provide recommendations for improvements. Shape and maintain content models, ensuring consistency and scalability across large services or product ecosystems. Collaborate with teams to test content with users, iterating based on feedback and data. Project Leadership and Delivery Oversee the content design process, ensuring delivery is on time, within scope, and meets quality standards. Collaborate with delivery teams and stakeholders to ensure content is embedded in all phases of the project lifecycle, from discovery to implementation. Act as a subject matter expert on content design for clients and internal teams, advising on best practices, trends, and innovations in content. Leading content design on live projects, working with multidisciplinary teams to create content solutions that enhance the user experience. Mentorship and Team Development Mentor and support junior content designers, fostering their development and growth within the team. Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user-centred content. Stakeholder and Client Engagement Work closely with clients to understand their objectives, ensuring content solutions meet both business and user needs. Manage stakeholder relationships at all levels, ensuring alignment and buy-in for content strategies and deliverables. Communicate complex ideas and content solutions to a variety of audiences, ensuring clarity and engagement. Requirements: Experience: Demonstratable experience in content design or a related discipline such as UX writing, editorial, or content strategy. Proven experience working in agile environments, with a strong understanding of user-centred design principles and practices. Demonstrated application of content design tools and methods, including user research, content audits, and information architecture. Experience working with GDS/NHS service standards and delivering content for public sector services is preferred. Experience leading content projects and managing stakeholder relationships is essential. Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. Excellent understanding of content design principles, including accessibility, SEO, and user experience. Ability to manage complex projects, balancing multiple priorities and delivering high-quality content under pressure. Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Cycle to Work scheme. Flexible working structure (remote or hybrid options). Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors.
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you!
Oct 02, 2025
Full time
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you!
Marketing Manager £45,000 £50,000 Monday Friday 8:45 5.00pm Mid Kent We ve got an amazing opportunity for someone with experience in publishing, media, or events to join a growing firm as a Marketing Manager. You ll take the lead on brand growth in this standalone role, with the freedom to shape the marketing function and craft strategy across events, publications, and digital channels. We re looking for someone who s confident running the show, from leading conferences and exhibitions to collaborating with teams across the business. If you re ready to make your mark and build something exciting, this could be the perfect next step! Duties include: Develop and deliver a full marketing strategy spanning events, publications, and digital channels. Plan, execute, and optimise multi-channel campaigns, including email, social media, paid ads, SEO, content, and partnerships. Drive audience growth and engagement, particularly among senior professionals and international markets. Work closely with colleagues across sales, content, and events to ensure marketing supports wider business goals Oversee and improve websites, content platforms, and other digital touchpoints Oversee and improve websites, content platforms, and other digital touchpoints Represent marketing in senior discussions and build strong relationships with partners, sponsors, and other stakeholders To be successful for this role you must have/be: Have proven experience leading marketing in events, publishing, or B2B media. Knowledge of, or experience using, HubSpot and Mailchimp (desirable) Bring strong commercial acumen Confidently manage budgets, schedules, external partners, and cross-functional teams highly skilled in digital marketing, with knowledge of tools such as Adestra/HubSpot, Google Analytics, SEO, PPC, paid social, and content platforms If you re ready to take ownership of this role and have the experience to make an impact, we d love to hear from you! This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Sep 23, 2025
Full time
Marketing Manager £45,000 £50,000 Monday Friday 8:45 5.00pm Mid Kent We ve got an amazing opportunity for someone with experience in publishing, media, or events to join a growing firm as a Marketing Manager. You ll take the lead on brand growth in this standalone role, with the freedom to shape the marketing function and craft strategy across events, publications, and digital channels. We re looking for someone who s confident running the show, from leading conferences and exhibitions to collaborating with teams across the business. If you re ready to make your mark and build something exciting, this could be the perfect next step! Duties include: Develop and deliver a full marketing strategy spanning events, publications, and digital channels. Plan, execute, and optimise multi-channel campaigns, including email, social media, paid ads, SEO, content, and partnerships. Drive audience growth and engagement, particularly among senior professionals and international markets. Work closely with colleagues across sales, content, and events to ensure marketing supports wider business goals Oversee and improve websites, content platforms, and other digital touchpoints Oversee and improve websites, content platforms, and other digital touchpoints Represent marketing in senior discussions and build strong relationships with partners, sponsors, and other stakeholders To be successful for this role you must have/be: Have proven experience leading marketing in events, publishing, or B2B media. Knowledge of, or experience using, HubSpot and Mailchimp (desirable) Bring strong commercial acumen Confidently manage budgets, schedules, external partners, and cross-functional teams highly skilled in digital marketing, with knowledge of tools such as Adestra/HubSpot, Google Analytics, SEO, PPC, paid social, and content platforms If you re ready to take ownership of this role and have the experience to make an impact, we d love to hear from you! This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
