A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, PCA As Head of Product for PCA, you'll be responsible for setting direction and leading the delivery of digital products that support critical operational and performance related decision making across British Airways. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to delivery, product tooling and data to ensure products are practical, scalable and delivering real, measurable outcomes in live environments. What you'll do Own the product vision, strategy and roadmap for PCA products Lead and develop product teams responsible for delivering PCA capabilities Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure product decisions are grounded in operational reality, data and system constraints Balance long term product strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, analytics and leadership teams Manage delivery risks, dependencies and trade offs across a complex product landscape Use product metrics, insight and tooling to track performance and outcomes Ensure products are operationally ready and delivering intended value Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in operational or performance focused domains Practical understanding of how data driven products and decision support tooling operate in real environments Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex operational contexts Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support operational performance, planning or analytics Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, PCA As Head of Product for PCA, you'll be responsible for setting direction and leading the delivery of digital products that support critical operational and performance related decision making across British Airways. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to delivery, product tooling and data to ensure products are practical, scalable and delivering real, measurable outcomes in live environments. What you'll do Own the product vision, strategy and roadmap for PCA products Lead and develop product teams responsible for delivering PCA capabilities Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure product decisions are grounded in operational reality, data and system constraints Balance long term product strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, analytics and leadership teams Manage delivery risks, dependencies and trade offs across a complex product landscape Use product metrics, insight and tooling to track performance and outcomes Ensure products are operationally ready and delivering intended value Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in operational or performance focused domains Practical understanding of how data driven products and decision support tooling operate in real environments Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex operational contexts Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support operational performance, planning or analytics Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Mar 14, 2026
Contractor
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Mar 14, 2026
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Head of Business Systems (Enterprise Applications) Location: Flexible UK/remote Travel: Regular travel between UK operational sites required (expensed beyond base location) Salary: £90-£100k + 10% Bonus + Excellent Benefits Leading provider of UK critical infrastructure requires a Systems Lead for the transport and logistics enterprise technology. This role will require you to deliver the ongoing development of technology systems that support complex, high-volume operational environments across multiple UK sites. This is a senior leadership role responsible for ensuring core operational, logistics and terminal systems are stable, scalable and aligned to business growth. You will lead a multidisciplinary team spanning applications, systems analysis and development while partnering closely with operations, engineering and senior IT leadership. The role offers significant scope to shape and modernise systems, improve automation and drive data-led performance across a large-scale operational environment. Location is flexible across the UK with regular travel to operational sites including South Wales, the South Coast and the Humber region. The Role You will take ownership of the systems and applications that enable day-to-day operational performance across logistics, terminals and engineering functions. Key responsibilities include: Leading the support, maintenance and development of operational and logistics systems across multiple sites Managing and developing a team of solution managers, analysts and technical specialists Overseeing delivery of system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem and change management Delivering and supporting BI, reporting and data solutions for operational performance Managing budgets, roadmaps and resource planning across the function Leading large-scale systems and transformation programmes Supporting long-term technology strategy for operational and logistics platforms This role combines hands-on technical understanding with strategic leadership and will suit someone comfortable operating at both operational and executive levels. We are deliberately open on sector background and welcome candidates from: Logistics & supply chain Transport & distribution Ports & terminals Manufacturing or industrial environments Engineering or asset-heavy businesses Large-scale operational environments Experience required: Leadership of enterprise or operational systems within complex organisations Strong knowledge of logistics, supply chain or operational technology platforms Experience leading technical or applications teams Delivery of large-scale systems or transformation programmes Vendor and systems integrator management Budget ownership and strategic planning Experience improving processes through technology and automation Strong stakeholder engagement across technical and operational teams Highly desirable: Experience with ERP, supply chain or terminal systems Data, reporting and BI platform delivery Integration and automation initiatives Agile and structured delivery methodologies Location & Travel The role can be based flexibly across the UK, particularly around: Cardiff/South Wales Southampton/South Coast Hull/Humber region Regular travel between operational sites is required. The salary is a basic between £90-100K with an exceptional package/pension and bonus scheme
Mar 13, 2026
Full time
Head of Business Systems (Enterprise Applications) Location: Flexible UK/remote Travel: Regular travel between UK operational sites required (expensed beyond base location) Salary: £90-£100k + 10% Bonus + Excellent Benefits Leading provider of UK critical infrastructure requires a Systems Lead for the transport and logistics enterprise technology. This role will require you to deliver the ongoing development of technology systems that support complex, high-volume operational environments across multiple UK sites. This is a senior leadership role responsible for ensuring core operational, logistics and terminal systems are stable, scalable and aligned to business growth. You will lead a multidisciplinary team spanning applications, systems analysis and development while partnering closely with operations, engineering and senior IT leadership. The role offers significant scope to shape and modernise systems, improve automation and drive data-led performance across a large-scale operational environment. Location is flexible across the UK with regular travel to operational sites including South Wales, the South Coast and the Humber region. The Role You will take ownership of the systems and applications that enable day-to-day operational performance across logistics, terminals and engineering functions. Key responsibilities include: Leading the support, maintenance and development of operational and logistics systems across multiple sites Managing and developing a team of solution managers, analysts and technical specialists Overseeing delivery of system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem and change management Delivering and supporting BI, reporting and data solutions for operational performance Managing budgets, roadmaps and resource planning across the function Leading large-scale systems and transformation programmes Supporting long-term technology strategy for operational and logistics platforms This role combines hands-on technical understanding with strategic leadership and will suit someone comfortable operating at both operational and executive levels. We are deliberately open on sector background and welcome candidates from: Logistics & supply chain Transport & distribution Ports & terminals Manufacturing or industrial environments Engineering or asset-heavy businesses Large-scale operational environments Experience required: Leadership of enterprise or operational systems within complex organisations Strong knowledge of logistics, supply chain or operational technology platforms Experience leading technical or applications teams Delivery of large-scale systems or transformation programmes Vendor and systems integrator management Budget ownership and strategic planning Experience improving processes through technology and automation Strong stakeholder engagement across technical and operational teams Highly desirable: Experience with ERP, supply chain or terminal systems Data, reporting and BI platform delivery Integration and automation initiatives Agile and structured delivery methodologies Location & Travel The role can be based flexibly across the UK, particularly around: Cardiff/South Wales Southampton/South Coast Hull/Humber region Regular travel between operational sites is required. The salary is a basic between £90-100K with an exceptional package/pension and bonus scheme
Talent Finance are supporting a highly respected and strategically important organisation in the appointment of an experienced Senior Finance Manager on an 18 month contract. This is a genuinely influential position suited to someone who enjoys working at the intersection of finance, strategy and delivery, using strong analytical thinking and financial modelling expertise to bring clarity and insight to complex decision making. You will step into a visible leadership role, supporting senior stakeholders while leading a capable finance team responsible for delivering accurate insight, strong governance and meaningful financial analysis that drives performance. The Role You will sit at the centre of financial activity, ensuring high quality financial information is produced, understood and used to support key operational and strategic outcomes. Alongside this, you will help shape finance processes, strengthen controls and drive continuous improvement across the function. This role suits someone who enjoys combining technical depth with leadership and stakeholder influence. Key Responsibilities • Lead delivery of financial activities to agreed time, cost and quality standards • Provide clear financial analysis, insight and modelling to support decision making • Ensure integrity, accuracy and timeliness of financial reporting • Maintain strong financial governance and compliance frameworks • Develop and coach Finance Managers and Analysts, creating a high performing team culture • Build trusted relationships with senior stakeholders across the organisation • Drive process improvement and innovation within finance operations • Support development of finance policies and procedures • Coordinate team planning and delivery across multiple priorities What We Are Looking For • Qualified Accountant (CIMA, ACA, ACCA or equivalent) • Strong finance analysis and advanced financial modelling capability • Experience operating at Senior Finance Manager level within complex environments • Proven leadership and team development experience • Excellent stakeholder engagement and influencing skills • Strong understanding of financial controls and governance • A proactive, solutions focused approach and confident communicator Security Requirements Due to the nature of the environment: • British Citizenship is required • Candidates must have resided in the UK for the past five years to obtain SC Clearance (ten years for DV) • Existing SC clearance or the ability to obtain clearance quickly is essential • Dual nationality may be considered for certain positions Why This Role? This is an opportunity to work in a genuinely impactful environment where finance plays a central role in strategic delivery. You will gain exposure to senior decision makers, complex financial challenges and a collaborative hybrid working culture. If you are a commercially minded finance leader who enjoys bringing clarity to complexity, we would love to speak with you. Talent Finance are managing applications exclusively. Apply now for a March start. Talent Finance are committed to promoting Equality, Diversity and Inclusion in the workplace. We review all applicants on equal merit and we do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.
Mar 13, 2026
Contractor
Talent Finance are supporting a highly respected and strategically important organisation in the appointment of an experienced Senior Finance Manager on an 18 month contract. This is a genuinely influential position suited to someone who enjoys working at the intersection of finance, strategy and delivery, using strong analytical thinking and financial modelling expertise to bring clarity and insight to complex decision making. You will step into a visible leadership role, supporting senior stakeholders while leading a capable finance team responsible for delivering accurate insight, strong governance and meaningful financial analysis that drives performance. The Role You will sit at the centre of financial activity, ensuring high quality financial information is produced, understood and used to support key operational and strategic outcomes. Alongside this, you will help shape finance processes, strengthen controls and drive continuous improvement across the function. This role suits someone who enjoys combining technical depth with leadership and stakeholder influence. Key Responsibilities • Lead delivery of financial activities to agreed time, cost and quality standards • Provide clear financial analysis, insight and modelling to support decision making • Ensure integrity, accuracy and timeliness of financial reporting • Maintain strong financial governance and compliance frameworks • Develop and coach Finance Managers and Analysts, creating a high performing team culture • Build trusted relationships with senior stakeholders across the organisation • Drive process improvement and innovation within finance operations • Support development of finance policies and procedures • Coordinate team planning and delivery across multiple priorities What We Are Looking For • Qualified Accountant (CIMA, ACA, ACCA or equivalent) • Strong finance analysis and advanced financial modelling capability • Experience operating at Senior Finance Manager level within complex environments • Proven leadership and team development experience • Excellent stakeholder engagement and influencing skills • Strong understanding of financial controls and governance • A proactive, solutions focused approach and confident communicator Security Requirements Due to the nature of the environment: • British Citizenship is required • Candidates must have resided in the UK for the past five years to obtain SC Clearance (ten years for DV) • Existing SC clearance or the ability to obtain clearance quickly is essential • Dual nationality may be considered for certain positions Why This Role? This is an opportunity to work in a genuinely impactful environment where finance plays a central role in strategic delivery. You will gain exposure to senior decision makers, complex financial challenges and a collaborative hybrid working culture. If you are a commercially minded finance leader who enjoys bringing clarity to complexity, we would love to speak with you. Talent Finance are managing applications exclusively. Apply now for a March start. Talent Finance are committed to promoting Equality, Diversity and Inclusion in the workplace. We review all applicants on equal merit and we do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.
AI Product Analyst Contract: Permanent Location: Sheffield - Onsite 3 days per week Salary: 65,000 - 75,000 Work Style: Hybrid Overview We are seeking an AI Product Analyst to join a consultancy supporting a global financial services organisation on its enterprise-wide AI strategy and governance journey. You will play a key role in driving business analysis, lifecycle management, and product support for AI use cases across global business and functional teams. Working at the intersection of strategy, governance, and technology, you will help ensure AI initiatives are delivered efficiently, responsibly, and in alignment with group standards. Experience within Financial Services is highly beneficial. Onsite presence in Sheffield is required three days per week. Responsibilities Drive business analysis and requirements gathering by engaging with senior stakeholders, translating business needs into clear, actionable deliverables for AI. Apply data modelling expertise to optimise the AI use case lifecycle, identifying opportunities to streamline processes, improve efficiency, and accelerate time-to-market while maintaining strong governance and risk controls Lead project management activities using both Agile and Waterfall methodologies, creating detailed project plans, coordinating cross-functional teams, and tracking progress to ensure timely delivery of milestones Present technical solutions and recommendations to stakeholders, clearly articulating business value and impact, and facilitating acceptance testing to validate successful implementation Champion customer success by proactively resolving product and process queries, ensuring a seamless user experience and continuously incorporating feedback to enhance the product Collaborate with AI, data, risk, and governance teams to ensure alignment with responsible-AI principles and regulatory expectations Support documentation, reporting, and ongoing optimisation of AI lifecycle processes Required Experience Strong business analysis and requirements gathering experience within complex, enterprise environments Experience with data modelling and lifecycle or process optimisation Proven project management capability across Agile and Waterfall delivery models Experience presenting technical solutions to both technical and non-technical stakeholders Understanding of AI/ML technologies and the AI development lifecycle Hands-on experience with tools such as Jira for tracking delivery and requirements Strong stakeholder management skills across cross-functional teams Experience supporting acceptance testing and structured delivery governance Desirable Experience working within Financial Services or other regulated industries Exposure to Responsible AI, AI governance, or model risk frameworks Experience supporting enterprise product or platform implementations Please apply today!
Mar 11, 2026
Full time
AI Product Analyst Contract: Permanent Location: Sheffield - Onsite 3 days per week Salary: 65,000 - 75,000 Work Style: Hybrid Overview We are seeking an AI Product Analyst to join a consultancy supporting a global financial services organisation on its enterprise-wide AI strategy and governance journey. You will play a key role in driving business analysis, lifecycle management, and product support for AI use cases across global business and functional teams. Working at the intersection of strategy, governance, and technology, you will help ensure AI initiatives are delivered efficiently, responsibly, and in alignment with group standards. Experience within Financial Services is highly beneficial. Onsite presence in Sheffield is required three days per week. Responsibilities Drive business analysis and requirements gathering by engaging with senior stakeholders, translating business needs into clear, actionable deliverables for AI. Apply data modelling expertise to optimise the AI use case lifecycle, identifying opportunities to streamline processes, improve efficiency, and accelerate time-to-market while maintaining strong governance and risk controls Lead project management activities using both Agile and Waterfall methodologies, creating detailed project plans, coordinating cross-functional teams, and tracking progress to ensure timely delivery of milestones Present technical solutions and recommendations to stakeholders, clearly articulating business value and impact, and facilitating acceptance testing to validate successful implementation Champion customer success by proactively resolving product and process queries, ensuring a seamless user experience and continuously incorporating feedback to enhance the product Collaborate with AI, data, risk, and governance teams to ensure alignment with responsible-AI principles and regulatory expectations Support documentation, reporting, and ongoing optimisation of AI lifecycle processes Required Experience Strong business analysis and requirements gathering experience within complex, enterprise environments Experience with data modelling and lifecycle or process optimisation Proven project management capability across Agile and Waterfall delivery models Experience presenting technical solutions to both technical and non-technical stakeholders Understanding of AI/ML technologies and the AI development lifecycle Hands-on experience with tools such as Jira for tracking delivery and requirements Strong stakeholder management skills across cross-functional teams Experience supporting acceptance testing and structured delivery governance Desirable Experience working within Financial Services or other regulated industries Exposure to Responsible AI, AI governance, or model risk frameworks Experience supporting enterprise product or platform implementations Please apply today!
Technical Data Product Manager / Technical Data Product Owner / Head of Data Product / Senior Data Product Owner / Senior Data Product Manager We're looking for a number of Technical Data Product owners who can be the conduit between the Data engineering and Platform team and our clients business stakeholders. You will be instrumental in ensuring the requirements are detailed and thorough, to enable the Data team to build and deliver effectively and efficiently. The role will be circa 40% working with the business and 60% with the Data Platform team. There is a roadmap in place but you will definitely be involved in shaping it as it evolves to ensure successful delivery. Reporting to the Head of Data Platform & Architecture, Platform & Engineering function. You will will be responsible for defining and delivering developments that meet business needs and technical requirements. These could be both on the data platform as well as other systems such as Denodo, Data Warehouse, Talend. They use their SME knowledge to bridge the gap between the business and development teams, ensuring any user stories provide enough detail to allow seamless handover to the data engineers. Translating business needs into technical solutions, guiding development teams and prioritising features that deliver high value. They will be involved in planning, coordinating, shaping design, development, testing and implementation of development requests. Ensuring they meet the correct standards, have been carried out sufficiently and align to both the data strategy and corporate aims. The role combines both business and technical knowledge. Experience & Skills needed Proven experience as a Technical Data Product Owner, Data Product Manager or Technical Business Analyst within a data platform or engineering-led environment. Strong track record of acting as the bridge between business stakeholders and data engineering teams, translating complex business requirements into detailed, structured user stories and technical deliverables. Experienced across the SDLC for Data Platforms and Products Strong SQL capability - able to interrogate data, validate outputs, support root cause analysis and challenge assumptions with evidence. Experience working closely with Data Engineers, Platform teams and Architects, with the ability to operate confidently in technical discussions. Hands-on experience delivering developments across modern data platforms, including exposure to: Data Warehouses Data virtualisation tools (e.g. Denodo) ETL/ELT tooling (e.g. Talend or similar) Cloud-based data environments Solid understanding of data architecture principles, including data modelling concepts, data pipelines, metadata, lineage and data quality frameworks. Experience shaping and evolving product roadmaps in partnership with engineering leadership, balancing technical debt, platform capability and business demand. Demonstrable experience managing a backlog within Agile delivery frameworks, including sprint planning, refinement, prioritisation and acceptance criteria definition. Thanks, Khalid Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Mar 10, 2026
Contractor
Technical Data Product Manager / Technical Data Product Owner / Head of Data Product / Senior Data Product Owner / Senior Data Product Manager We're looking for a number of Technical Data Product owners who can be the conduit between the Data engineering and Platform team and our clients business stakeholders. You will be instrumental in ensuring the requirements are detailed and thorough, to enable the Data team to build and deliver effectively and efficiently. The role will be circa 40% working with the business and 60% with the Data Platform team. There is a roadmap in place but you will definitely be involved in shaping it as it evolves to ensure successful delivery. Reporting to the Head of Data Platform & Architecture, Platform & Engineering function. You will will be responsible for defining and delivering developments that meet business needs and technical requirements. These could be both on the data platform as well as other systems such as Denodo, Data Warehouse, Talend. They use their SME knowledge to bridge the gap between the business and development teams, ensuring any user stories provide enough detail to allow seamless handover to the data engineers. Translating business needs into technical solutions, guiding development teams and prioritising features that deliver high value. They will be involved in planning, coordinating, shaping design, development, testing and implementation of development requests. Ensuring they meet the correct standards, have been carried out sufficiently and align to both the data strategy and corporate aims. The role combines both business and technical knowledge. Experience & Skills needed Proven experience as a Technical Data Product Owner, Data Product Manager or Technical Business Analyst within a data platform or engineering-led environment. Strong track record of acting as the bridge between business stakeholders and data engineering teams, translating complex business requirements into detailed, structured user stories and technical deliverables. Experienced across the SDLC for Data Platforms and Products Strong SQL capability - able to interrogate data, validate outputs, support root cause analysis and challenge assumptions with evidence. Experience working closely with Data Engineers, Platform teams and Architects, with the ability to operate confidently in technical discussions. Hands-on experience delivering developments across modern data platforms, including exposure to: Data Warehouses Data virtualisation tools (e.g. Denodo) ETL/ELT tooling (e.g. Talend or similar) Cloud-based data environments Solid understanding of data architecture principles, including data modelling concepts, data pipelines, metadata, lineage and data quality frameworks. Experience shaping and evolving product roadmaps in partnership with engineering leadership, balancing technical debt, platform capability and business demand. Demonstrable experience managing a backlog within Agile delivery frameworks, including sprint planning, refinement, prioritisation and acceptance criteria definition. Thanks, Khalid Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of five Business Analysts and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value. Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery Quality Assurance: Work with the Senior Test Analyst to ensure the highest standards of quality in technology solutions, implement best practices in QA processes and methodologies, and ensure timely and effective testing of technology solutions. What you'll need to succeed : You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc. Experience of working in a Business Analysis capacity - with the ability to act as the conduit between business and technology to successfully translate requirements. Knowledge of the software development life cycle methodologies, system testing and software QA best practices. Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word, Excel and PowerPoint. What you'll get in return £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Oct 08, 2025
Full time
Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of five Business Analysts and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value. Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery Quality Assurance: Work with the Senior Test Analyst to ensure the highest standards of quality in technology solutions, implement best practices in QA processes and methodologies, and ensure timely and effective testing of technology solutions. What you'll need to succeed : You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc. Experience of working in a Business Analysis capacity - with the ability to act as the conduit between business and technology to successfully translate requirements. Knowledge of the software development life cycle methodologies, system testing and software QA best practices. Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word, Excel and PowerPoint. What you'll get in return £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Oct 08, 2025
Full time
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; GMP Equalisation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports and maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering and taking responsibility of managing administration services to Defined Benefit pension schemes. Demonstrable experience working on and delivering bulk projects including GMP, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Oct 08, 2025
Full time
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; GMP Equalisation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports and maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering and taking responsibility of managing administration services to Defined Benefit pension schemes. Demonstrable experience working on and delivering bulk projects including GMP, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Systems Analyst Leeds - Hybrid Permanent Summary We're seeking a Systems Analyst to join our existing team in Leeds. The successful candidate will be responsible for the development, implementation and continual support of business systems where appropriate. You'll get the opportunity to collaborate with other members of the team as necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information technology Change Management - Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process to identify root cause of critical incidents. Reconcile issues across support teams to improve Incident Management Process. Project Delivery - Provide support to ICT Projects, including Testing and UAT, Training, Operational Handover Supplier Management - Raising and managing tickets raised with 3rd party systems Disaster Recovery - Carry out testing of business continuity plans and maintain the development and testing of all Disaster Recovery plans within the IT Infrastructure Security - Installing Security Patches/Service Packs in a timely manner, in-line with Cyber Essentials as well as ensuring Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience as a Systems Analyst or similar Ideally have worked within the Utilities sector Proven experience in administering training, development, and competency platforms, construction management software, or digital form capture technologies would also be advantageous Must possess good analytical skills with the ability to interpret information logically. Strong communication, presentational and written skills with the ability to describe complex issues simply to colleagues at all levels of seniority. Has a systematically and creative minded approach to problem solving whilst working alone and equally as part of a team. Able to work under pressure and meet tight deadlines whist still producing good quality work. Experienced at gathering requirements and has strong negotiating skills. Experienced at prioritisation of calls. Excels at transferring knowledge through user guides or training. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Oct 03, 2025
Full time
Systems Analyst Leeds - Hybrid Permanent Summary We're seeking a Systems Analyst to join our existing team in Leeds. The successful candidate will be responsible for the development, implementation and continual support of business systems where appropriate. You'll get the opportunity to collaborate with other members of the team as necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information technology Change Management - Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process to identify root cause of critical incidents. Reconcile issues across support teams to improve Incident Management Process. Project Delivery - Provide support to ICT Projects, including Testing and UAT, Training, Operational Handover Supplier Management - Raising and managing tickets raised with 3rd party systems Disaster Recovery - Carry out testing of business continuity plans and maintain the development and testing of all Disaster Recovery plans within the IT Infrastructure Security - Installing Security Patches/Service Packs in a timely manner, in-line with Cyber Essentials as well as ensuring Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience as a Systems Analyst or similar Ideally have worked within the Utilities sector Proven experience in administering training, development, and competency platforms, construction management software, or digital form capture technologies would also be advantageous Must possess good analytical skills with the ability to interpret information logically. Strong communication, presentational and written skills with the ability to describe complex issues simply to colleagues at all levels of seniority. Has a systematically and creative minded approach to problem solving whilst working alone and equally as part of a team. Able to work under pressure and meet tight deadlines whist still producing good quality work. Experienced at gathering requirements and has strong negotiating skills. Experienced at prioritisation of calls. Excels at transferring knowledge through user guides or training. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Your new company A FTSE listed financial services organisation based in Liverpool. Your new role The Business Design Specialist (Architecture) is a key role within the Technology department, focused on delivering effective change through expert solutions architecture and technical design. The specialist will work in a multi-disciplinary team alongside analysts and testers to ensure unified business design. They will be responsible for leading complex solution designs, promoting innovation, supporting Agile delivery, and driving architectural standards across product portfolios. The role demands strong leadership, analytical skills, and a knowledge of wealth management. Responsibilities: Lead and support solution and technical design activities across the product portfolio, fostering team alignment and delivery excellence. Drive a high-performance culture in architecture and design, promoting innovation and continuous improvement. Collaborate with design specialists to deliver unified, end-to-end product change solutions. Identify and implement opportunities for synergy, efficiency, and innovation through deep portfolio knowledge. Establish and evolve Communities of Practice focused on architecture standards, tooling, and ways of working. Champion Agile principles to accelerate delivery pace and ensure alignment with the strategic vision for IT. What you'll need to succeed Proven leadership working with senior stakeholders and managing large teams. Strong analytical, detail-oriented, and problem-solving mindset. Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively. Skilled in working independently and collaboratively in fast-paced environments. High levels of initiative, professionalism, integrity, and resilience. Deep understanding of wealth management products, services, and regulatory requirements. Experienced in Agile methodologies and environments. TOGAF certified or equivalent architectural expertise. Advanced business analysis skills for generating complete and consistent requirements and business cases for IT Change. Track record of producing high-quality technical design, requirements, and test documentation. What you'll get in return You can expect a salary in the region of £60,000 to £70,000 (depending on experience), along with benefits such as pension, private medical, death in service, 25 days holiday (rising to 30) and hybrid working (2 to 3 days in the office). Please only apply if you have the skills/experience listed above and live within a commutable distance to Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 03, 2025
Full time
Your new company A FTSE listed financial services organisation based in Liverpool. Your new role The Business Design Specialist (Architecture) is a key role within the Technology department, focused on delivering effective change through expert solutions architecture and technical design. The specialist will work in a multi-disciplinary team alongside analysts and testers to ensure unified business design. They will be responsible for leading complex solution designs, promoting innovation, supporting Agile delivery, and driving architectural standards across product portfolios. The role demands strong leadership, analytical skills, and a knowledge of wealth management. Responsibilities: Lead and support solution and technical design activities across the product portfolio, fostering team alignment and delivery excellence. Drive a high-performance culture in architecture and design, promoting innovation and continuous improvement. Collaborate with design specialists to deliver unified, end-to-end product change solutions. Identify and implement opportunities for synergy, efficiency, and innovation through deep portfolio knowledge. Establish and evolve Communities of Practice focused on architecture standards, tooling, and ways of working. Champion Agile principles to accelerate delivery pace and ensure alignment with the strategic vision for IT. What you'll need to succeed Proven leadership working with senior stakeholders and managing large teams. Strong analytical, detail-oriented, and problem-solving mindset. Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively. Skilled in working independently and collaboratively in fast-paced environments. High levels of initiative, professionalism, integrity, and resilience. Deep understanding of wealth management products, services, and regulatory requirements. Experienced in Agile methodologies and environments. TOGAF certified or equivalent architectural expertise. Advanced business analysis skills for generating complete and consistent requirements and business cases for IT Change. Track record of producing high-quality technical design, requirements, and test documentation. What you'll get in return You can expect a salary in the region of £60,000 to £70,000 (depending on experience), along with benefits such as pension, private medical, death in service, 25 days holiday (rising to 30) and hybrid working (2 to 3 days in the office). Please only apply if you have the skills/experience listed above and live within a commutable distance to Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Lead Security Solution Architect- PAM Location: Hybrid-London, UK (Days/Week Onsite) Duration: 6months+ 550GBP/Day Inside IR35 Project Overview CLIENT is working on a strategic Identity and Access Management programme and is re-shaping the way Authentication, Federation, Privileged Access Management, Access Governance, Secrets Management and API Security is done across the bank. One of the pillars of that programe is Privileged Access Management (PAM). CLIENT is working on uplifting controls and capabilities in privileged access for the Group and introducing the strategic password vaulting solution that will enable to meet strategic requirements. We are seeking an experienced Lead Security Solution Architect that can complement an existing team of Solution Architects to progress with designs of different components of the PAM solution and other supporting systems it will need to integrate with as part of the end-to-end journey. Security Solution Architects manage end-to-end solution design and are responsible for delivering architecture design documents in line with functional and non-functional business requirements, strategies, principles, standards, and patterns. Alongside the creation of high-level designs, Security Solution Architects will be required to record key decisions, design deviations, and technical risks and issues where appropriate. Security Solution Architects should be comfortable presenting and sharing solutions at design authorities and senior leadership & stakeholders. The Lead Security Solution Architect will provide technical thought leadership and direction to their project team and may represent the project/programme as subject matter expert. This role will require someone experienced in managing a team of on-shore and off-shore resources to deliver High- and Low-level designs to the required quality and standard. Principal Preferred Requirements Cybersecurity Expertise: Significant experience and proven technical depth within one of the following domains of cybersecurity; security operations & incident response, threat & vulnerability management, identity & access management, cryptography, infrastructure, network, application, data, cloud Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level Experience in both operational and transformation cybersecurity roles or a clear working understanding of both perspectives Experience working in large-scale IT transformation programmes Experience working with PAM solutions such as CyberArk, Centrify, Delinea and OneIdentity Preparing end-to-end configuration of the strategic PAM capability - including on-prem deployments as well as Cloud native toolings Assisting in preparation of demonstrable journeys on the configured PAM tooling Platform & Technology: BizzDesign, Archi, or generic UML visualisation experience for high-level designs High proficiency and expertise in Jira for project & tasks management Working proficiency in Confluence for documentation Principal Accountabilities and Responsibilities Architecture & Design: Produce, manage, and update end-to-end solution designs in line with reference architecture & business requirements (including High and Low Level Designs Articulate and publish key design decision records and options to ensure all solutions follow a logical, transparent decision-making process Articulate, publish, and ensure approval of any design deviations resulting in technical debt Ensure any technical risks or issues arising from a solution design are recorded and mitigated. Produces, manages and translates the requirements into the architecture for that solution, ensuring technology and services meet the customer needs and expected business outcomes Ensures the design of the solutions are efficient, timely and cost effective throughout the project life cycle Clear understanding of both the motivations of the business and technical security Promote strong documentation and clerkship Governance: Ensures all high-level designs, architecture patterns, decision records, deviation requests, and technical risks or issue records undergo architectural and project governance processes Ensure all architecture artefacts undergo appropriate peer review prior to design authority presentation Present publications at technical design authorities for input, feedback, and approval Risk and Dependency Management: Effectively manages and escalates both technical and project risks or issues Articulates solutions and remediation steps to technical risks & issues Ability to map design decisions to resultant technical risks & issues to articulate the cause and rationale which leads to any negatively impacting change Leadership & Teamwork Provides technical thought leadership to the Design Team and the Project Ability to manage a project team of technical architects, engineers, and/or analysts Ability to take a deputised role in programme management-related tasks where necessary Qualifications & Certifications: Masters or doctorate degree in cybersecurity, computer science, software engineering, or related field CISSP/CISM certification or other broad cybersecurity industry-recognised certificate SABSA or TOGAF certified preferred Priyanka Sharma Senior Delivery Consultant
Oct 02, 2025
Contractor
Job Title: Lead Security Solution Architect- PAM Location: Hybrid-London, UK (Days/Week Onsite) Duration: 6months+ 550GBP/Day Inside IR35 Project Overview CLIENT is working on a strategic Identity and Access Management programme and is re-shaping the way Authentication, Federation, Privileged Access Management, Access Governance, Secrets Management and API Security is done across the bank. One of the pillars of that programe is Privileged Access Management (PAM). CLIENT is working on uplifting controls and capabilities in privileged access for the Group and introducing the strategic password vaulting solution that will enable to meet strategic requirements. We are seeking an experienced Lead Security Solution Architect that can complement an existing team of Solution Architects to progress with designs of different components of the PAM solution and other supporting systems it will need to integrate with as part of the end-to-end journey. Security Solution Architects manage end-to-end solution design and are responsible for delivering architecture design documents in line with functional and non-functional business requirements, strategies, principles, standards, and patterns. Alongside the creation of high-level designs, Security Solution Architects will be required to record key decisions, design deviations, and technical risks and issues where appropriate. Security Solution Architects should be comfortable presenting and sharing solutions at design authorities and senior leadership & stakeholders. The Lead Security Solution Architect will provide technical thought leadership and direction to their project team and may represent the project/programme as subject matter expert. This role will require someone experienced in managing a team of on-shore and off-shore resources to deliver High- and Low-level designs to the required quality and standard. Principal Preferred Requirements Cybersecurity Expertise: Significant experience and proven technical depth within one of the following domains of cybersecurity; security operations & incident response, threat & vulnerability management, identity & access management, cryptography, infrastructure, network, application, data, cloud Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level Experience in both operational and transformation cybersecurity roles or a clear working understanding of both perspectives Experience working in large-scale IT transformation programmes Experience working with PAM solutions such as CyberArk, Centrify, Delinea and OneIdentity Preparing end-to-end configuration of the strategic PAM capability - including on-prem deployments as well as Cloud native toolings Assisting in preparation of demonstrable journeys on the configured PAM tooling Platform & Technology: BizzDesign, Archi, or generic UML visualisation experience for high-level designs High proficiency and expertise in Jira for project & tasks management Working proficiency in Confluence for documentation Principal Accountabilities and Responsibilities Architecture & Design: Produce, manage, and update end-to-end solution designs in line with reference architecture & business requirements (including High and Low Level Designs Articulate and publish key design decision records and options to ensure all solutions follow a logical, transparent decision-making process Articulate, publish, and ensure approval of any design deviations resulting in technical debt Ensure any technical risks or issues arising from a solution design are recorded and mitigated. Produces, manages and translates the requirements into the architecture for that solution, ensuring technology and services meet the customer needs and expected business outcomes Ensures the design of the solutions are efficient, timely and cost effective throughout the project life cycle Clear understanding of both the motivations of the business and technical security Promote strong documentation and clerkship Governance: Ensures all high-level designs, architecture patterns, decision records, deviation requests, and technical risks or issue records undergo architectural and project governance processes Ensure all architecture artefacts undergo appropriate peer review prior to design authority presentation Present publications at technical design authorities for input, feedback, and approval Risk and Dependency Management: Effectively manages and escalates both technical and project risks or issues Articulates solutions and remediation steps to technical risks & issues Ability to map design decisions to resultant technical risks & issues to articulate the cause and rationale which leads to any negatively impacting change Leadership & Teamwork Provides technical thought leadership to the Design Team and the Project Ability to manage a project team of technical architects, engineers, and/or analysts Ability to take a deputised role in programme management-related tasks where necessary Qualifications & Certifications: Masters or doctorate degree in cybersecurity, computer science, software engineering, or related field CISSP/CISM certification or other broad cybersecurity industry-recognised certificate SABSA or TOGAF certified preferred Priyanka Sharma Senior Delivery Consultant
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
CEO Business Management Analyst An exceptional opportunity has arisen for a Chief Executive Office Business Management Analyst to join a globally connected financial institution headquartered in London. This role sits at the heart of the Executive Office, providing you with a unique platform to work closely with the CEO and senior leadership team on high-impact strategic projects, business planning, and governance activities. You will play a pivotal part in supporting the delivery of key initiatives that shape the future direction of the organisation, while also ensuring robust corporate governance and effective communication across all levels. The environment is inclusive, supportive, and offers significant exposure to executive decision-making processes, making it an ideal setting for those who thrive in collaborative and fast-evolving workplaces. Flexible working opportunities and a commitment to professional development further enhance this highly sought-after position. What you'll do: Support business planning cycles by tracking performance metrics and preparing comprehensive reports that align with overall corporate objectives. Produce formal, high-quality presentations for Board meetings, shareholder sessions, senior management forums, strategy workshops, and other executive gatherings. Provide general administrative and operational support to the CEO, Executive Committee members, and the wider CEO office team to ensure seamless daily operations. Assist with regulatory requirements such as compliance with Senior Managers and Certification Regime (SMCR), ensuring all documentation is accurate and up to date. Contribute to the successful delivery of strategic projects by managing risks, monitoring milestones across departments, and facilitating cross-functional collaboration. Develop clear communications regarding bank strategy and performance for both internal stakeholders and external partners as required. Undertake ad hoc research assignments or process improvement projects that contribute to greater efficiency within the Executive Office. Partner with various departments to aid in the execution of annual budget reviews and strategic bank-wide initiatives. Support project management efforts by helping prioritise tasks, track progress on key deliverables, and ensure timely completion of critical outcomes. Assist in preparing detailed corporate reports on behalf of the CEO while maintaining the integrity of frameworks and policies. What you bring: A strong academic background demonstrating intellectual rigour relevant to business management or finance roles within complex organisations. Exemplary written and verbal communication skills enabling you to produce polished presentations and articulate complex ideas clearly at all levels. Proven experience working in highly regulated environments ideally within financial services where attention to detail is paramount. Confidence engaging with senior management including CEOs or C-suite executives; able to build rapport quickly while maintaining professionalism at all times. A thorough understanding of front-to-back banking operations as well as risk management principles and control frameworks. Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Word with an ability to operate consistently within brand guidelines. Demonstrated ability to work independently without close supervision while effectively prioritising rapidly changing workloads under pressure. A broad understanding of diverse business functions coupled with operational insight into how large organisations achieve their objectives collaboratively. A proactive approach characterised by credibility among colleagues; solution-focused thinking combined with initiative-taking behaviour is essential. Meticulous attention to detail alongside unwavering integrity, discretion when handling sensitive information, resilience under pressure, quick learning abilities, and calmness in demanding situations. What sets this company apart: This organisation stands out due to its truly global reach connecting major financial markets across continents and its unique heritage which brings together diverse perspectives for innovative problem-solving. Employees benefit from being part of an inclusive workplace culture where knowledge sharing is encouraged at every level. The Executive Office function is renowned for its supportive leadership style; here your contributions are valued not just for what they achieve but also for how they foster teamwork across departments. With headquarters in London yet operations spanning Shanghai, Singapore, New York and beyond, you'll find yourself part of an international network committed to responsible growth. Professional development is actively supported through access to training resources tailored around your ambitions; flexible working options further enhance work-life balance so you can perform at your best both inside and outside the office. Above all else this institution's reputation for integrity ensures that employees are empowered not only to succeed but also do so ethically making it an inspiring place for those who want their work to have lasting impact. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Oct 01, 2025
Full time
CEO Business Management Analyst An exceptional opportunity has arisen for a Chief Executive Office Business Management Analyst to join a globally connected financial institution headquartered in London. This role sits at the heart of the Executive Office, providing you with a unique platform to work closely with the CEO and senior leadership team on high-impact strategic projects, business planning, and governance activities. You will play a pivotal part in supporting the delivery of key initiatives that shape the future direction of the organisation, while also ensuring robust corporate governance and effective communication across all levels. The environment is inclusive, supportive, and offers significant exposure to executive decision-making processes, making it an ideal setting for those who thrive in collaborative and fast-evolving workplaces. Flexible working opportunities and a commitment to professional development further enhance this highly sought-after position. What you'll do: Support business planning cycles by tracking performance metrics and preparing comprehensive reports that align with overall corporate objectives. Produce formal, high-quality presentations for Board meetings, shareholder sessions, senior management forums, strategy workshops, and other executive gatherings. Provide general administrative and operational support to the CEO, Executive Committee members, and the wider CEO office team to ensure seamless daily operations. Assist with regulatory requirements such as compliance with Senior Managers and Certification Regime (SMCR), ensuring all documentation is accurate and up to date. Contribute to the successful delivery of strategic projects by managing risks, monitoring milestones across departments, and facilitating cross-functional collaboration. Develop clear communications regarding bank strategy and performance for both internal stakeholders and external partners as required. Undertake ad hoc research assignments or process improvement projects that contribute to greater efficiency within the Executive Office. Partner with various departments to aid in the execution of annual budget reviews and strategic bank-wide initiatives. Support project management efforts by helping prioritise tasks, track progress on key deliverables, and ensure timely completion of critical outcomes. Assist in preparing detailed corporate reports on behalf of the CEO while maintaining the integrity of frameworks and policies. What you bring: A strong academic background demonstrating intellectual rigour relevant to business management or finance roles within complex organisations. Exemplary written and verbal communication skills enabling you to produce polished presentations and articulate complex ideas clearly at all levels. Proven experience working in highly regulated environments ideally within financial services where attention to detail is paramount. Confidence engaging with senior management including CEOs or C-suite executives; able to build rapport quickly while maintaining professionalism at all times. A thorough understanding of front-to-back banking operations as well as risk management principles and control frameworks. Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Word with an ability to operate consistently within brand guidelines. Demonstrated ability to work independently without close supervision while effectively prioritising rapidly changing workloads under pressure. A broad understanding of diverse business functions coupled with operational insight into how large organisations achieve their objectives collaboratively. A proactive approach characterised by credibility among colleagues; solution-focused thinking combined with initiative-taking behaviour is essential. Meticulous attention to detail alongside unwavering integrity, discretion when handling sensitive information, resilience under pressure, quick learning abilities, and calmness in demanding situations. What sets this company apart: This organisation stands out due to its truly global reach connecting major financial markets across continents and its unique heritage which brings together diverse perspectives for innovative problem-solving. Employees benefit from being part of an inclusive workplace culture where knowledge sharing is encouraged at every level. The Executive Office function is renowned for its supportive leadership style; here your contributions are valued not just for what they achieve but also for how they foster teamwork across departments. With headquarters in London yet operations spanning Shanghai, Singapore, New York and beyond, you'll find yourself part of an international network committed to responsible growth. Professional development is actively supported through access to training resources tailored around your ambitions; flexible working options further enhance work-life balance so you can perform at your best both inside and outside the office. Above all else this institution's reputation for integrity ensures that employees are empowered not only to succeed but also do so ethically making it an inspiring place for those who want their work to have lasting impact. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Your new company You'll be working for a large, well-known organisation who are a reputable force within their industry. Your new role The Reporting Lead is responsible for leading the MI reporting function, ensuring the delivery of high-quality, timely, and insightful analytics and business intelligence solutions. This role plays a pivotal part in supporting strategic decision-making through data, managing a suite of over 100 reports, and driving the transition to modern BI technologies in alignment with the Data Strategy roadmap. Design and develop dashboards, reports, and interactive visualisations using Power BI and Cognos. Ensure end-to-end BI workflow is followed: from data sourcing and modelling to insight delivery. Build and maintain a reusable report library aligned with business needs. Lead the development of regulatory reports and ensure ongoing compliance. Translate business requirements into technical specifications and reporting solutions. Conduct detailed data analysis and support self-service reporting capabilities. Line management of the MI Reporting Analyst and oversight of MI/data apprentices. Provide training, mentoring, and quality assurance for all MI reporting deliverables. Build strong relationships with senior stakeholders. Communicate progress, risks, and issues effectively at the Executive level. Collaborating with Data Governance and Quality leads to align with the broader Data Strategy. What you'll need to succeed Proven experience in leading MI or BI reporting teams. Strong interpersonal and communication skills, with the ability to influence at all levels. Deep understanding of data strategy, data governance, and analytics best practices. Proficiency in BI tools and languages:Power BI, Cognos, SQL, Python. Experience with regulatory reporting and operational reporting processes. Strong analytical and problem-solving skills with attention to detail. Knowledge of business systems, data standards, and reporting frameworks. What you'll get in return A permanent role paying up to £53,000pa with benefits added. The role is based in Milton Keynes with Hybrid working on offer. SPONSORSHIP NOT AVAILABLE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 26, 2025
Full time
Your new company You'll be working for a large, well-known organisation who are a reputable force within their industry. Your new role The Reporting Lead is responsible for leading the MI reporting function, ensuring the delivery of high-quality, timely, and insightful analytics and business intelligence solutions. This role plays a pivotal part in supporting strategic decision-making through data, managing a suite of over 100 reports, and driving the transition to modern BI technologies in alignment with the Data Strategy roadmap. Design and develop dashboards, reports, and interactive visualisations using Power BI and Cognos. Ensure end-to-end BI workflow is followed: from data sourcing and modelling to insight delivery. Build and maintain a reusable report library aligned with business needs. Lead the development of regulatory reports and ensure ongoing compliance. Translate business requirements into technical specifications and reporting solutions. Conduct detailed data analysis and support self-service reporting capabilities. Line management of the MI Reporting Analyst and oversight of MI/data apprentices. Provide training, mentoring, and quality assurance for all MI reporting deliverables. Build strong relationships with senior stakeholders. Communicate progress, risks, and issues effectively at the Executive level. Collaborating with Data Governance and Quality leads to align with the broader Data Strategy. What you'll need to succeed Proven experience in leading MI or BI reporting teams. Strong interpersonal and communication skills, with the ability to influence at all levels. Deep understanding of data strategy, data governance, and analytics best practices. Proficiency in BI tools and languages:Power BI, Cognos, SQL, Python. Experience with regulatory reporting and operational reporting processes. Strong analytical and problem-solving skills with attention to detail. Knowledge of business systems, data standards, and reporting frameworks. What you'll get in return A permanent role paying up to £53,000pa with benefits added. The role is based in Milton Keynes with Hybrid working on offer. SPONSORSHIP NOT AVAILABLE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager, Sustainability within BCG's Global Internal Sustainability Team, you will lead some of the most critical cross-functional sustainability initiatives that sit outside existing pillar structures but are essential to advancing BCG's Net Zero and environmental sustainability ambitions. This is a high-autonomy, hands-on delivery role focused on converting early-stage ideas into tangible, scalable outcomes. You will be responsible for shaping, executing, and delivering priority programs in fast-moving and often ambiguous spaces. Your work will evolve based on emerging sustainability topics and business needs. Key areas of responsibility: Program design & delivery: Structure and lead multi-workstream sustainability projects with strategic and operational complexity. Cross-functional coordination: Work across pillar leads, regional teams, and senior leadership to ensure alignment, credibility, and momentum. Execution oversight: Drive progress through robust workplans, stakeholder engagement, and effective risk and issue management. Strategy translation: Identify evolving priorities and translate them into actionable programs, pilots, or internal system improvements. Emergent initiative leadership: Lead exploratory efforts in topics such as internal carbon pricing, ESG governance, SAF and removals strategy, or internal behavior change campaigns. You're good at You are a strategic operator who thrives in complexity, able to turn emerging ideas into structured programs and measurable results. You bring clarity to ambiguity, energy to cross-functional efforts, and discipline to delivery. Your strengths lie not only in driving progress but also in enabling others to contribute effectively to sustainability goals. Driving end-to-end program execution in complex and high-stakes settings. Building relationships across teams and influencing without formal authority. Synthesizing insights quickly and turning them into clear narratives and recommendations. Managing ambiguity, making tradeoffs, and prioritizing in fluid environments. Translating technical or strategic sustainability topics into operational programs. Creating systems and processes that improve how the team delivers on emergent priorities. What You'll Bring You are a strategic problem solver with a consulting mindset and a track record of making progress on complex, unstructured challenges. You bring the ability to break down ambiguous issues, develop clear workplans, and drive results through data, structure, and collaboration. You are comfortable moving between strategy and execution, and thrive in roles that require agility, influence, and strong business judgment. Specifically, you bring: 8+ years of experience in consulting, strategy, program delivery, or innovation in a dynamic, cross-functional setting Proven ability to lead initiatives with high autonomy and drive outcomes in environments with limited precedent or playbooks Exceptional structured thinking, analytical, and communication skills-able to synthesize information quickly and align stakeholders Experience working across functions and influencing senior stakeholders in a matrixed organization Familiarity with sustainability and climate topics is a plus but not a prerequisite; more important is the ability to ramp up quickly and apply core problem-solving skills Bachelor's degree required; Master's degree or equivalent in business, public policy, or related fields preferred Motivation to contribute to climate action and to shape the systems that enable it inside a global firm Who You'll Work With You will collaborate with a broad range of colleagues across the team, including pillar leads for Transformation, Carbon, and Reporting, as well as secondees, analysts, and shared resources. You'll also engage closely with senior leadership and external partners in areas such as sustainable aviation fuel (SAF), carbon removals, and carbon credit strategy. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager, Sustainability within BCG's Global Internal Sustainability Team, you will lead some of the most critical cross-functional sustainability initiatives that sit outside existing pillar structures but are essential to advancing BCG's Net Zero and environmental sustainability ambitions. This is a high-autonomy, hands-on delivery role focused on converting early-stage ideas into tangible, scalable outcomes. You will be responsible for shaping, executing, and delivering priority programs in fast-moving and often ambiguous spaces. Your work will evolve based on emerging sustainability topics and business needs. Key areas of responsibility: Program design & delivery: Structure and lead multi-workstream sustainability projects with strategic and operational complexity. Cross-functional coordination: Work across pillar leads, regional teams, and senior leadership to ensure alignment, credibility, and momentum. Execution oversight: Drive progress through robust workplans, stakeholder engagement, and effective risk and issue management. Strategy translation: Identify evolving priorities and translate them into actionable programs, pilots, or internal system improvements. Emergent initiative leadership: Lead exploratory efforts in topics such as internal carbon pricing, ESG governance, SAF and removals strategy, or internal behavior change campaigns. You're good at You are a strategic operator who thrives in complexity, able to turn emerging ideas into structured programs and measurable results. You bring clarity to ambiguity, energy to cross-functional efforts, and discipline to delivery. Your strengths lie not only in driving progress but also in enabling others to contribute effectively to sustainability goals. Driving end-to-end program execution in complex and high-stakes settings. Building relationships across teams and influencing without formal authority. Synthesizing insights quickly and turning them into clear narratives and recommendations. Managing ambiguity, making tradeoffs, and prioritizing in fluid environments. Translating technical or strategic sustainability topics into operational programs. Creating systems and processes that improve how the team delivers on emergent priorities. What You'll Bring You are a strategic problem solver with a consulting mindset and a track record of making progress on complex, unstructured challenges. You bring the ability to break down ambiguous issues, develop clear workplans, and drive results through data, structure, and collaboration. You are comfortable moving between strategy and execution, and thrive in roles that require agility, influence, and strong business judgment. Specifically, you bring: 8+ years of experience in consulting, strategy, program delivery, or innovation in a dynamic, cross-functional setting Proven ability to lead initiatives with high autonomy and drive outcomes in environments with limited precedent or playbooks Exceptional structured thinking, analytical, and communication skills-able to synthesize information quickly and align stakeholders Experience working across functions and influencing senior stakeholders in a matrixed organization Familiarity with sustainability and climate topics is a plus but not a prerequisite; more important is the ability to ramp up quickly and apply core problem-solving skills Bachelor's degree required; Master's degree or equivalent in business, public policy, or related fields preferred Motivation to contribute to climate action and to shape the systems that enable it inside a global firm Who You'll Work With You will collaborate with a broad range of colleagues across the team, including pillar leads for Transformation, Carbon, and Reporting, as well as secondees, analysts, and shared resources. You'll also engage closely with senior leadership and external partners in areas such as sustainable aviation fuel (SAF), carbon removals, and carbon credit strategy. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
