We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About You As a Forward Deployed Engineer at Optiml, you will sit at the intersection of product, engineering, and our most strategic customers. You'll work directly with large real estate owners and consultancies, embedding into their workflows to ensure our software becomes a core part of how they operate-not just a tool they deploy. Your mission is to drive successful, high-impact implementations: deeply understand customer processes, redesign workflows around our platform, and translate complex, messy requirements into scalable technical and product solutions. You'll own the end-to-end lifecycle of complex deployments, from early scoping and prototyping through to adoption and long-term success. This role combines hands on technical execution with strong customer and stakeholder leadership. You will act as a trusted partner to senior client teams while working closely with Optiml's Product, Engineering, and Sales functions to generalize insights into our broader product roadmap. We're looking for a high agency engineer with experience operating in ambiguous, high friction enterprise environments. This is not a support or delivery role. If you thrive at the intersection of technology, customer impact, and ownership-and enjoy doing whatever it takes to make software truly stick-this is an opportunity to shape how Optiml scales with its most important customers. About Optiml Optiml is revolutionizing real estate with our Real Estate Decision Intelligence (REDI) software-a new class of decision technology that embeds AI to help decarbonize buildings while optimizing asset financial performance. We are an ETH Zurich spin off that launched its first product in April 2024 and has since been scaling across Europe and the United States, earning major industry recognition, including the 2024 ULI Europe PropTech of the Year and 2024 ZIA PropTech of the Year awards. We are backed by top tier US and European investors, including Innovation Endeavors (the fund of former Google CEO Eric Schmidt), Planet A, BitStone, and Kompas, who support our mission to empower real estate investors, asset managers, and consulting partners to deliver a cost effective, value preserving transition to Net Zero. As of early 2026, we are expanding our team to broaden our product lines and scale operational delivery for a growing global client base. Tasks Responsibilities Embed with Real Estate Giants: Partner directly with large real estate owners and consultancies to understand their existing processes. You will be the bridge bringing our software into the heart of their daily operations. Workflow Architecture: Redirect implementation to redesign how our customers work. You will map out their data and workflows to identify exactly where our product fits, replacing legacy manual processes with automated, scalable solutions. Master the "Scoping" Mindset: Act as the first line of defense against scope creep. Deeply question requirements from customers to distinguish between what they ask for and what they need. Drive Implementation Success: Own the lifecycle of our most complex deployments. You are responsible for ensuring our software becomes indispensable to the customer's team, not just technically integrated but culturally adopted. Translate & Generalize: Translate chaotic feedback from non technical stakeholders into structured, generalized product roadmap items for the Product team. Accelerate Feedback Loops: Brainstorm, implement & test early prototypes directly with customers to iterate rapidly, while ensuring we build features that solve actual industry pain points. Who we are looking for Embrace Challenges: You prioritize speed and flexibility. You are adept at navigating the slow moving structures of large enterprises while maintaining startup momentum. Push The Limits: You have "high agency." You don't wait for permission or resources; you are self driven and willing to do whatever it takes-from cleaning dirty data to training a skepticism consultancy team-to unblock a customer. Inspire Others: You act as a stabilizer during tense customer situations, enhancing morale and collaboration across Sales, Engineering, and our clients. Champion The Customer: Your meticulous attention to detail ensures that even the most demanding customers feel heard, understood, and supported. Take Ownership: Think out of the box and do what it takes to achieve the best customer outcomes. Requirements You have: 3+ years of professional experience, ideally as a founding engineer or in an early stage startup environment. Outstanding written and verbal communication skills in English & German. A proven track record of deploying software within the intricate, high friction workflows of large scale enterprises. Confident in engaging with C suite and senior stakeholders; you are a peer in the boardroom and a partner in the field. Hands on proficiency with APIs, data modeling, and system architecture. You can navigate deep technical discussions to earn engineering respect and accurately scope integrations. Readiness to travel to client sites to ensure successful implementation and relationship building. Nice to have: Experience in the Finance, Real Estate or Construction industries. Experience working at or with major strategy/technical consultancies. Experience moving a product from "startup" to "scale up". Benefits Impact: Play a critical role in scaling a company transforming how real estate decarbonizes. ️ Ownership: Build and own the operational backbone of a fast growing startup. Growth: Work closely with an exceptional leadership team and gain exposure to all company functions. Culture: Join a mission driven, high performance, and collaborative team. Competitive salary, equity options, learning budget (CHF 1k), and additional insurance support. 25 days paid vacation.
Jan 12, 2026
Full time
About You As a Forward Deployed Engineer at Optiml, you will sit at the intersection of product, engineering, and our most strategic customers. You'll work directly with large real estate owners and consultancies, embedding into their workflows to ensure our software becomes a core part of how they operate-not just a tool they deploy. Your mission is to drive successful, high-impact implementations: deeply understand customer processes, redesign workflows around our platform, and translate complex, messy requirements into scalable technical and product solutions. You'll own the end-to-end lifecycle of complex deployments, from early scoping and prototyping through to adoption and long-term success. This role combines hands on technical execution with strong customer and stakeholder leadership. You will act as a trusted partner to senior client teams while working closely with Optiml's Product, Engineering, and Sales functions to generalize insights into our broader product roadmap. We're looking for a high agency engineer with experience operating in ambiguous, high friction enterprise environments. This is not a support or delivery role. If you thrive at the intersection of technology, customer impact, and ownership-and enjoy doing whatever it takes to make software truly stick-this is an opportunity to shape how Optiml scales with its most important customers. About Optiml Optiml is revolutionizing real estate with our Real Estate Decision Intelligence (REDI) software-a new class of decision technology that embeds AI to help decarbonize buildings while optimizing asset financial performance. We are an ETH Zurich spin off that launched its first product in April 2024 and has since been scaling across Europe and the United States, earning major industry recognition, including the 2024 ULI Europe PropTech of the Year and 2024 ZIA PropTech of the Year awards. We are backed by top tier US and European investors, including Innovation Endeavors (the fund of former Google CEO Eric Schmidt), Planet A, BitStone, and Kompas, who support our mission to empower real estate investors, asset managers, and consulting partners to deliver a cost effective, value preserving transition to Net Zero. As of early 2026, we are expanding our team to broaden our product lines and scale operational delivery for a growing global client base. Tasks Responsibilities Embed with Real Estate Giants: Partner directly with large real estate owners and consultancies to understand their existing processes. You will be the bridge bringing our software into the heart of their daily operations. Workflow Architecture: Redirect implementation to redesign how our customers work. You will map out their data and workflows to identify exactly where our product fits, replacing legacy manual processes with automated, scalable solutions. Master the "Scoping" Mindset: Act as the first line of defense against scope creep. Deeply question requirements from customers to distinguish between what they ask for and what they need. Drive Implementation Success: Own the lifecycle of our most complex deployments. You are responsible for ensuring our software becomes indispensable to the customer's team, not just technically integrated but culturally adopted. Translate & Generalize: Translate chaotic feedback from non technical stakeholders into structured, generalized product roadmap items for the Product team. Accelerate Feedback Loops: Brainstorm, implement & test early prototypes directly with customers to iterate rapidly, while ensuring we build features that solve actual industry pain points. Who we are looking for Embrace Challenges: You prioritize speed and flexibility. You are adept at navigating the slow moving structures of large enterprises while maintaining startup momentum. Push The Limits: You have "high agency." You don't wait for permission or resources; you are self driven and willing to do whatever it takes-from cleaning dirty data to training a skepticism consultancy team-to unblock a customer. Inspire Others: You act as a stabilizer during tense customer situations, enhancing morale and collaboration across Sales, Engineering, and our clients. Champion The Customer: Your meticulous attention to detail ensures that even the most demanding customers feel heard, understood, and supported. Take Ownership: Think out of the box and do what it takes to achieve the best customer outcomes. Requirements You have: 3+ years of professional experience, ideally as a founding engineer or in an early stage startup environment. Outstanding written and verbal communication skills in English & German. A proven track record of deploying software within the intricate, high friction workflows of large scale enterprises. Confident in engaging with C suite and senior stakeholders; you are a peer in the boardroom and a partner in the field. Hands on proficiency with APIs, data modeling, and system architecture. You can navigate deep technical discussions to earn engineering respect and accurately scope integrations. Readiness to travel to client sites to ensure successful implementation and relationship building. Nice to have: Experience in the Finance, Real Estate or Construction industries. Experience working at or with major strategy/technical consultancies. Experience moving a product from "startup" to "scale up". Benefits Impact: Play a critical role in scaling a company transforming how real estate decarbonizes. ️ Ownership: Build and own the operational backbone of a fast growing startup. Growth: Work closely with an exceptional leadership team and gain exposure to all company functions. Culture: Join a mission driven, high performance, and collaborative team. Competitive salary, equity options, learning budget (CHF 1k), and additional insurance support. 25 days paid vacation.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Principal Front End Software Engineer with a passion for code (JavaScript), architecture, best practise, and a huge believer in driving what quality engineering looks like required by health tech success story. Working remotely (within UK only) with in person engineering get togethers quarterly (London), we are looking for a vastly experienced Front End (JavaScript) Senior Engineer (15+ years experience) who has a wealth of expertise (and war scares to prove). Tech stack is JavaScript, Typescript, React, Azure, SQL, Microservices etc but real key here is someone who relishes tackling and solving engineering problems and more importantly, loves what they do! £90-100k base salary, generous bonus, great pension, 27 days holiday (plus bank holidays), healthcare plus much more on offer. As part of a health tech success story, where a healthy work/life balance culture has been set, you will be joining a growing business with a clear and rewardingly challenging tech road map in place What you'll do; * Drive architectural decisions and engineering practice improvements * Be a technical expert building and delivering Front End solutions * Create a Front End technical & architectural strategy defining the technologies and frameworks to meet the business needs * Design and develop high performance and high availability applications, using proven frameworks and technologies * Lead by example writing JavaScript/Typescript code whilst coaching and mentoring our other software engineers * Stay up to date with industry best practice and ensure we have clear plans in place to adopt necessary technology and framework changes * Focus on building highly maintainable, reusable, scalable and reliable code * Work with the engineering managers to build and manage delivery plans
Jan 12, 2026
Full time
Principal Front End Software Engineer with a passion for code (JavaScript), architecture, best practise, and a huge believer in driving what quality engineering looks like required by health tech success story. Working remotely (within UK only) with in person engineering get togethers quarterly (London), we are looking for a vastly experienced Front End (JavaScript) Senior Engineer (15+ years experience) who has a wealth of expertise (and war scares to prove). Tech stack is JavaScript, Typescript, React, Azure, SQL, Microservices etc but real key here is someone who relishes tackling and solving engineering problems and more importantly, loves what they do! £90-100k base salary, generous bonus, great pension, 27 days holiday (plus bank holidays), healthcare plus much more on offer. As part of a health tech success story, where a healthy work/life balance culture has been set, you will be joining a growing business with a clear and rewardingly challenging tech road map in place What you'll do; * Drive architectural decisions and engineering practice improvements * Be a technical expert building and delivering Front End solutions * Create a Front End technical & architectural strategy defining the technologies and frameworks to meet the business needs * Design and develop high performance and high availability applications, using proven frameworks and technologies * Lead by example writing JavaScript/Typescript code whilst coaching and mentoring our other software engineers * Stay up to date with industry best practice and ensure we have clear plans in place to adopt necessary technology and framework changes * Focus on building highly maintainable, reusable, scalable and reliable code * Work with the engineering managers to build and manage delivery plans
ARM (Advanced Resource Managers)
Cosham, Hampshire
Cyber Security Assurance Manager Full Time Permanent Hybrid - Portsmouth PO6 (3 days per week onsite) £60-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Cyber Security Assurance Manager looking for a new challenge? Do you have a background in Cyber Security Assurance with a strong understanding of delivering and maintaining cybersecurity certifications, along with strong understanding of SOC operations and security assurance frameworks and also experience in customer-facing assurance activities, including audits, RFIs, and RFPs? Here at ARM we are recruiting for a full time permanent Cyber Security Assurance Manager for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: The Cyber Security Assurance Manager will be responsible for ensuring the Security Operations Centres (SOC) achieves and maintains internationally recognised security certifications, audit reports, and assurance standards. This role will focus on delivering and maintaining certifications such as ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, Crest SOC accreditation, and sector-specific frameworks (PCI DSS, NCSC CIR/CHECK), providing customer confidence in our SOC services. As a key member of the Governance, Risk, and Compliance (GRC) function, the Cyber Security Assurance Manager will lead customer assurance activities, including audit preparation, security compliance queries, and support for security-related RFPs and RFIs. Acting as a trusted point of contact for clients and auditors, the role will showcase our certified security credentials and help build lasting confidence in the credibility of our SOC services on a global scale. Responsibilities: 1. Certification Delivery & Maintenance: Lead the delivery and ongoing maintenance of key SOC-related certifications including SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, and Crest. Oversee sector-specific assurance needs such as PCI DSS for cardholder data environments or NCSC CIR/CHECK where relevant. Ensure certifications are renewed on schedule and compliance gaps are proactively addressed. 2. Security Assurance for SOC Services: Embed certification requirements into the SOC's governance, processes, and operational practices. Ensure continuous monitoring, evidence collection, and readiness for internal/external audits. Translate security control requirements into operational procedures for SOC teams. 3. Customer Assurance Engagement: Act as primary contact for customer assurance activities relating to SOC services. Support client RFIs, RFPs, and audit requests with accurate certification evidence and security documentation. Build customer-facing assurance packs that demonstrate our security posture and SOC credibility. 4. Regulatory & Industry Alignment: Monitor developments in global cybersecurity regulations and frameworks (eg NIST CSF, UK NCSC guidance, EU NIS2, GDPR). Align SOC assurance with emerging requirements to ensure future readiness. Provide expert advice to leadership on how regulatory changes impact SOC assurance strategy. 5. Continuous Improvement & Reporting: Drive continuous improvement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Produce regular reports and dashboards for the Head of Assurance and senior stakeholders on certification status, audit outcomes, and assurance performance. 6. Collaboration & Knowledge Sharing: Work closely with SOC operations, Information Security, Risk & Compliance, and Commercial teams to embed assurance requirements into daily practice. Provide training and awareness on SOC assurance standards to internal teams. Qualifications: Required Qualifications and Experience- Demonstrable experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, Crest). Strong understanding of SOC operations and security assurance frameworks. Experience in customer-facing assurance activities, including audits, RFIs, and RFPs. Knowledge of regulatory and industry frameworks including NIST CSF, GDPR, and UK NCSC guidance. Experience liaising with external auditors, regulators, and certification bodies. Skills- Strong ability to develop and maintain compliance documentation and audit evidence. Excellent communication skills to explain complex security assurance topics to customers, senior leaders, and SOC teams. Analytical and detail-oriented, with the ability to identify gaps and design improvements. Stakeholder engagement and influencing skills, particularly with technical and commercial teams. Organisational skills to manage multiple certifications and assurance projects simultaneously. Behaviours- Integrity and professionalism in all assurance activities. Customer-focused, with confidence in handling external assurance discussions. Proactive, solutions-oriented mindset with a drive for continuous improvement. Resilient and adaptable in a fast-moving global SOC environment. Collaborative, building trust and teamwork across technical, compliance, and commercial functions. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jan 12, 2026
Full time
Cyber Security Assurance Manager Full Time Permanent Hybrid - Portsmouth PO6 (3 days per week onsite) £60-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Cyber Security Assurance Manager looking for a new challenge? Do you have a background in Cyber Security Assurance with a strong understanding of delivering and maintaining cybersecurity certifications, along with strong understanding of SOC operations and security assurance frameworks and also experience in customer-facing assurance activities, including audits, RFIs, and RFPs? Here at ARM we are recruiting for a full time permanent Cyber Security Assurance Manager for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: The Cyber Security Assurance Manager will be responsible for ensuring the Security Operations Centres (SOC) achieves and maintains internationally recognised security certifications, audit reports, and assurance standards. This role will focus on delivering and maintaining certifications such as ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, Crest SOC accreditation, and sector-specific frameworks (PCI DSS, NCSC CIR/CHECK), providing customer confidence in our SOC services. As a key member of the Governance, Risk, and Compliance (GRC) function, the Cyber Security Assurance Manager will lead customer assurance activities, including audit preparation, security compliance queries, and support for security-related RFPs and RFIs. Acting as a trusted point of contact for clients and auditors, the role will showcase our certified security credentials and help build lasting confidence in the credibility of our SOC services on a global scale. Responsibilities: 1. Certification Delivery & Maintenance: Lead the delivery and ongoing maintenance of key SOC-related certifications including SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, and Crest. Oversee sector-specific assurance needs such as PCI DSS for cardholder data environments or NCSC CIR/CHECK where relevant. Ensure certifications are renewed on schedule and compliance gaps are proactively addressed. 2. Security Assurance for SOC Services: Embed certification requirements into the SOC's governance, processes, and operational practices. Ensure continuous monitoring, evidence collection, and readiness for internal/external audits. Translate security control requirements into operational procedures for SOC teams. 3. Customer Assurance Engagement: Act as primary contact for customer assurance activities relating to SOC services. Support client RFIs, RFPs, and audit requests with accurate certification evidence and security documentation. Build customer-facing assurance packs that demonstrate our security posture and SOC credibility. 4. Regulatory & Industry Alignment: Monitor developments in global cybersecurity regulations and frameworks (eg NIST CSF, UK NCSC guidance, EU NIS2, GDPR). Align SOC assurance with emerging requirements to ensure future readiness. Provide expert advice to leadership on how regulatory changes impact SOC assurance strategy. 5. Continuous Improvement & Reporting: Drive continuous improvement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Produce regular reports and dashboards for the Head of Assurance and senior stakeholders on certification status, audit outcomes, and assurance performance. 6. Collaboration & Knowledge Sharing: Work closely with SOC operations, Information Security, Risk & Compliance, and Commercial teams to embed assurance requirements into daily practice. Provide training and awareness on SOC assurance standards to internal teams. Qualifications: Required Qualifications and Experience- Demonstrable experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, Crest). Strong understanding of SOC operations and security assurance frameworks. Experience in customer-facing assurance activities, including audits, RFIs, and RFPs. Knowledge of regulatory and industry frameworks including NIST CSF, GDPR, and UK NCSC guidance. Experience liaising with external auditors, regulators, and certification bodies. Skills- Strong ability to develop and maintain compliance documentation and audit evidence. Excellent communication skills to explain complex security assurance topics to customers, senior leaders, and SOC teams. Analytical and detail-oriented, with the ability to identify gaps and design improvements. Stakeholder engagement and influencing skills, particularly with technical and commercial teams. Organisational skills to manage multiple certifications and assurance projects simultaneously. Behaviours- Integrity and professionalism in all assurance activities. Customer-focused, with confidence in handling external assurance discussions. Proactive, solutions-oriented mindset with a drive for continuous improvement. Resilient and adaptable in a fast-moving global SOC environment. Collaborative, building trust and teamwork across technical, compliance, and commercial functions. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Account Manager / Sales Support - Office Interiors Salary: 30,000 - 35,000 + Bonus/Commission Location: Bradford, BD17 Hours: Mon-Fri, 37.5 hours per week Type: Full-time, permanent Role Overview: To support a Director within the Office Interiors Group by managing and converting inbound (warm) enquiries, maintaining client relationships, and coordinating projects from initial enquiry through to handover. The role is focused on client service, enquiry management, and internal coordination rather than cold business development. The Key Responsibilities of the Account Manager/Sales Support: Director & Sales Support Act as the day-to-day sales and client support for one Director Manage the Director's enquiries, follow-ups, and client communications Prepare meeting notes, proposals, quotations, and presentations Ensure timely responses to all incoming enquiries and client requests Enquiry & Account Handling (Warm Leads) Manage and qualify inbound enquiries from existing clients, referrals, and marketing activity Act as the primary point of contact for clients once an enquiry is received Maintain regular contact with clients to progress enquiries through to order Support repeat business and account retention Client Liaison Build strong working relationships with clients, consultants, and suppliers Arrange and attend client meetings, showroom visits, and site visits as required Ensure a professional and consistent client experience throughout the process Handle day-to-day client queries efficiently and proactively Project & Internal Coordination Liaise with design, estimating, procurement, and project teams Ensure client briefs and requirements are clearly communicated internally Track project progress and keep clients informed Assist with handovers, aftercare, and post-project follow-up Commercial & Administration Assist with pricing, quotations, and order processing Maintain CRM records and enquiry tracking Support sales reporting and pipeline management Ensure documentation is accurate and up to date The Key Skills & Experience of the Account Manager/Sales Support: Essential Experience in an Account Manager, Sales Support, or Client Services role Background in office interiors, commercial furniture, fit-out, or a related sector Strong organisational and administrative skills Excellent communication and client-handling ability Comfortable managing multiple enquiries and priorities Proficient in MS Office (Word, Excel, Outlook) Desirable Experience supporting a senior Director or leadership role Knowledge of office interiors or commercial fit-out processes CRM system experience Understanding of project-based sales Personal Attributes Highly organised and detail-focused Proactive and dependable Calm and professional under pressure Team-oriented with a supportive mindset Customer-focused and solutions-driven Package Competitive basic salary - entirely based on experience Bonus linked to profit and conversions Pension scheme Career development within a growing interiors group Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jan 12, 2026
Full time
Account Manager / Sales Support - Office Interiors Salary: 30,000 - 35,000 + Bonus/Commission Location: Bradford, BD17 Hours: Mon-Fri, 37.5 hours per week Type: Full-time, permanent Role Overview: To support a Director within the Office Interiors Group by managing and converting inbound (warm) enquiries, maintaining client relationships, and coordinating projects from initial enquiry through to handover. The role is focused on client service, enquiry management, and internal coordination rather than cold business development. The Key Responsibilities of the Account Manager/Sales Support: Director & Sales Support Act as the day-to-day sales and client support for one Director Manage the Director's enquiries, follow-ups, and client communications Prepare meeting notes, proposals, quotations, and presentations Ensure timely responses to all incoming enquiries and client requests Enquiry & Account Handling (Warm Leads) Manage and qualify inbound enquiries from existing clients, referrals, and marketing activity Act as the primary point of contact for clients once an enquiry is received Maintain regular contact with clients to progress enquiries through to order Support repeat business and account retention Client Liaison Build strong working relationships with clients, consultants, and suppliers Arrange and attend client meetings, showroom visits, and site visits as required Ensure a professional and consistent client experience throughout the process Handle day-to-day client queries efficiently and proactively Project & Internal Coordination Liaise with design, estimating, procurement, and project teams Ensure client briefs and requirements are clearly communicated internally Track project progress and keep clients informed Assist with handovers, aftercare, and post-project follow-up Commercial & Administration Assist with pricing, quotations, and order processing Maintain CRM records and enquiry tracking Support sales reporting and pipeline management Ensure documentation is accurate and up to date The Key Skills & Experience of the Account Manager/Sales Support: Essential Experience in an Account Manager, Sales Support, or Client Services role Background in office interiors, commercial furniture, fit-out, or a related sector Strong organisational and administrative skills Excellent communication and client-handling ability Comfortable managing multiple enquiries and priorities Proficient in MS Office (Word, Excel, Outlook) Desirable Experience supporting a senior Director or leadership role Knowledge of office interiors or commercial fit-out processes CRM system experience Understanding of project-based sales Personal Attributes Highly organised and detail-focused Proactive and dependable Calm and professional under pressure Team-oriented with a supportive mindset Customer-focused and solutions-driven Package Competitive basic salary - entirely based on experience Bonus linked to profit and conversions Pension scheme Career development within a growing interiors group Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title : Project Manager Job Location : HYBRID Nottingham/Home Based Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. About the Role: Working in collaboration with the sales, service, and commercial functions, you will effectively manage a range of implementation projects from inception through to close-out to agreed quality, time and cost criteria. Projects will vary in size and scope so you should be equally comfortable and effective working as lead or part of a larger project team Their clients come from four distinct sectors: high security (government, CNI, utilities etc), police, local government and commercial. You should therefore be prepared to work within any or all of these markets although you may have built your experience to date primarily in one area. Given the size and nature of the clients we support, you will be able to demonstrate construction industry contracting practices (NEC3/4 /JCT frameworks) and will have strong project planning and resource management skills. Importantly, you will be able to interface with a wide range of people from senior client representatives to suppliers, to other contracting organisations. Their relationships with clients are increasingly direct but they also work through primary contracting partners so you will be at ease with both. Your main activities will be the management of on-site installation and commissioning engineering resources to achieve the in-scope contracted requirements and the development and maintenance of an agreed schedule of works with the client and other contracting parties. You will work closely with the Technical Design team to ensure accurate interpretation and delivery of agreed programmes. You will also take responsibility for the preparation of purchase requisitions to procure materials required on-site as well as contracted resource to deliver and complete programmes. Duties & Responsibilities Delivery of assigned projects to agreed quality, time and cost criteria. Management of multiple projects in a matrix organisation environment. Lead the assigned project team to achieve successful project outcomes. Development and maintenance of project scope definitions, plans and schedules, including the identification of resource requirements. Identification and management of project risks (threats and opportunities). Management of change technical and commercial. Preparation and delivery of management/progress reports to senior management and clients (as appropriate), to agreed schedules. Identification of recovery plans in event of adverse project variances to recover project predicted outturn. Preparation of purchase requisitions to procure materials for projects managed. Providing support to business winning team, as required. Support the business continuous improvement initiatives through, for example, contributing to learning from experience activities. Qualifications & Experience 3+ years experience successfully managing multiple projects in multi-client environments with significant client-facing exposure. Experience of mid technology companies (SMEs) experience of security / telecoms / electronics /technology industries advantageous. Good grounding in project management principles (i.e. APM Level D , preferred, PMI, PRINCE2 Practitioner) with formal life cycle management experience. Excellent commercial awareness knowledge of JCT/NEC3/4 Contract frameworks advantageous. Ability to develop appropriate relationships with internal and external stakeholders. Excellent communication skills in written, spoken and through presentations. Can do attitude. Demonstrable commitment to developing others to raise the capabilities and performance of the business. Good IT skills proficiency with Microsoft Office and Microsoft Project as a minimum. Eligibility for Employment in the UK In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date, and the applicant will be unable to start in their role until this has been received by the company. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Jan 12, 2026
Full time
Job Title : Project Manager Job Location : HYBRID Nottingham/Home Based Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. About the Role: Working in collaboration with the sales, service, and commercial functions, you will effectively manage a range of implementation projects from inception through to close-out to agreed quality, time and cost criteria. Projects will vary in size and scope so you should be equally comfortable and effective working as lead or part of a larger project team Their clients come from four distinct sectors: high security (government, CNI, utilities etc), police, local government and commercial. You should therefore be prepared to work within any or all of these markets although you may have built your experience to date primarily in one area. Given the size and nature of the clients we support, you will be able to demonstrate construction industry contracting practices (NEC3/4 /JCT frameworks) and will have strong project planning and resource management skills. Importantly, you will be able to interface with a wide range of people from senior client representatives to suppliers, to other contracting organisations. Their relationships with clients are increasingly direct but they also work through primary contracting partners so you will be at ease with both. Your main activities will be the management of on-site installation and commissioning engineering resources to achieve the in-scope contracted requirements and the development and maintenance of an agreed schedule of works with the client and other contracting parties. You will work closely with the Technical Design team to ensure accurate interpretation and delivery of agreed programmes. You will also take responsibility for the preparation of purchase requisitions to procure materials required on-site as well as contracted resource to deliver and complete programmes. Duties & Responsibilities Delivery of assigned projects to agreed quality, time and cost criteria. Management of multiple projects in a matrix organisation environment. Lead the assigned project team to achieve successful project outcomes. Development and maintenance of project scope definitions, plans and schedules, including the identification of resource requirements. Identification and management of project risks (threats and opportunities). Management of change technical and commercial. Preparation and delivery of management/progress reports to senior management and clients (as appropriate), to agreed schedules. Identification of recovery plans in event of adverse project variances to recover project predicted outturn. Preparation of purchase requisitions to procure materials for projects managed. Providing support to business winning team, as required. Support the business continuous improvement initiatives through, for example, contributing to learning from experience activities. Qualifications & Experience 3+ years experience successfully managing multiple projects in multi-client environments with significant client-facing exposure. Experience of mid technology companies (SMEs) experience of security / telecoms / electronics /technology industries advantageous. Good grounding in project management principles (i.e. APM Level D , preferred, PMI, PRINCE2 Practitioner) with formal life cycle management experience. Excellent commercial awareness knowledge of JCT/NEC3/4 Contract frameworks advantageous. Ability to develop appropriate relationships with internal and external stakeholders. Excellent communication skills in written, spoken and through presentations. Can do attitude. Demonstrable commitment to developing others to raise the capabilities and performance of the business. Good IT skills proficiency with Microsoft Office and Microsoft Project as a minimum. Eligibility for Employment in the UK In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date, and the applicant will be unable to start in their role until this has been received by the company. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Job Summary The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within CTPHQ, the Business Change Manager (BCM) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network The BCM role supports the delivery of change in the CTP Network by applying the Business Change framework, tools and methodology to help the business to understand, prepare, adopt and embed change. By strategically engaging with our people and taking them on the transformational journey with us, we ensure that any disruption is minimised and the benefits are maximised. Role Position within CTPHQ Change Pillar The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet our strategic objectives. It is split into 4 teams; Portfolio Office (PfMO), Change Assurance and Standards, Business Change, Project and Programme Management (PPM) and Business Design. The BCM works within the Business Change Team which provides change management support to the programmes and projects in the CTP Change Portfolio, and also to complex projects within the Technology Portfolio. There are a number of permanent Business Change Manager (BCM) roles, supplemented by a number of temporary contract resources- these BCMs will be line managed by the Business Change Leads, who will also be responsible for supporting personal development of permanent staff. The BCMs will be expected to work at both programme and project level, and will support and guide Regional Change Managers (RCMs) working in operational CT commands in the application of business change to projects that they are managing within their regions. Job Purpose The purpose of this role is to provide change management support, training, guidance and assurance to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits. Key Responsibilities The role will involve full/part-time deployment to manage business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change Centre of Excellence i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others. The key responsibilities of the BCM are to support the Business Change Leads and/or Project/Programme Managers in delivering effective business change interventions to realise benefits across the national CT Network, by: Utilising the business change framework, toolkit, templates and approaches, and contributing to continuous improvement of these. Ensuring rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realised. Developing business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives. Effectively capturing and sharing insight and views from a diverse range of change stakeholders to ensure understanding of any barriers to new ways of working and thus better embedding of changes. Support the Business Change Leads to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are business change owners ) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively. Considering and mitigating for the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead. Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level. Working with HR and Communications colleagues to ensure that the people impacts of change are understood and that change messaging is aligned across the Portfolio and the network. Working with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio. Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate. Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture. Providing business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery. The Business Change Managers will need to work as part of one or more programme/project teams to understand the impacts of change on the business, assessing feasibility of different solutions, and that business change activities are fully understood and incorporated into the implementation plan. They will also need to work closely with: Other members of staff within Portfolio and Change Management, especially the Benefits Team, and with relevant staff working on Benefits Management within programme/project teams, to create and implement benefits realisation plans. The CT Change Network, i.e. Regional Change Teams, to ensure that they have the required project information, skills and capability to manage change within their regions, and that the cumulative impact of change at regional level is understood and managed. Supplier Business Change resources working within programme/project teams, to ensure that the business change approach aligns to the Portfolio methodology and that they are engaging appropriately with the CT Change Network. HR and Communications colleagues within CTPHQ to collectively manage the people impacts of business change across the CT Network. Business Design, to ensure that any designs are realistically deliverable from a business perspective and that the CT Change Network is engaged in the business assurance of design where appropriate. Skills Use information to judge business change to support effective decision-making. Ability to provide effective challenge to support delivery of business change management. Ability to support people with limited knowledge of effective business change management. Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment. Good interpersonal skills with the ability to work effectively and tactfully with people at all levels. Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds. Good communication skills, both verbal and written, across all levels including stakeholder engagement skills. Ability to work unsupervised and as part of a team. Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative. Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint. Essential Experience Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary. Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes. Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios. Experience at supporting the management of organisational change blockers and issues to resolution. Desirable Experience Knowledge of CT Policing including London (MPS), National (UK Force wide) and international responsibilities. Previous experience of working in (local) government, a security agency or policing is desirable. Qualifications Essential: Prosci Practitioner (to be completed within first 6 months, if not already held) APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held) Desirable: Managing Successful Programmes: Foundation APMG Agile Change Agent APMG Managing Benefits: Foundation Vetting Minimum SC Clearance. Candidates must hold or be prepared to undergo National Security Vetting Security Check (enhanced) SCe level, with a willingness to undergo Developed Vetting (DV) once in post, if required
Jan 12, 2026
Contractor
Job Summary The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within CTPHQ, the Business Change Manager (BCM) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network The BCM role supports the delivery of change in the CTP Network by applying the Business Change framework, tools and methodology to help the business to understand, prepare, adopt and embed change. By strategically engaging with our people and taking them on the transformational journey with us, we ensure that any disruption is minimised and the benefits are maximised. Role Position within CTPHQ Change Pillar The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet our strategic objectives. It is split into 4 teams; Portfolio Office (PfMO), Change Assurance and Standards, Business Change, Project and Programme Management (PPM) and Business Design. The BCM works within the Business Change Team which provides change management support to the programmes and projects in the CTP Change Portfolio, and also to complex projects within the Technology Portfolio. There are a number of permanent Business Change Manager (BCM) roles, supplemented by a number of temporary contract resources- these BCMs will be line managed by the Business Change Leads, who will also be responsible for supporting personal development of permanent staff. The BCMs will be expected to work at both programme and project level, and will support and guide Regional Change Managers (RCMs) working in operational CT commands in the application of business change to projects that they are managing within their regions. Job Purpose The purpose of this role is to provide change management support, training, guidance and assurance to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits. Key Responsibilities The role will involve full/part-time deployment to manage business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change Centre of Excellence i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others. The key responsibilities of the BCM are to support the Business Change Leads and/or Project/Programme Managers in delivering effective business change interventions to realise benefits across the national CT Network, by: Utilising the business change framework, toolkit, templates and approaches, and contributing to continuous improvement of these. Ensuring rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realised. Developing business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives. Effectively capturing and sharing insight and views from a diverse range of change stakeholders to ensure understanding of any barriers to new ways of working and thus better embedding of changes. Support the Business Change Leads to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are business change owners ) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively. Considering and mitigating for the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead. Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level. Working with HR and Communications colleagues to ensure that the people impacts of change are understood and that change messaging is aligned across the Portfolio and the network. Working with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio. Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate. Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture. Providing business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery. The Business Change Managers will need to work as part of one or more programme/project teams to understand the impacts of change on the business, assessing feasibility of different solutions, and that business change activities are fully understood and incorporated into the implementation plan. They will also need to work closely with: Other members of staff within Portfolio and Change Management, especially the Benefits Team, and with relevant staff working on Benefits Management within programme/project teams, to create and implement benefits realisation plans. The CT Change Network, i.e. Regional Change Teams, to ensure that they have the required project information, skills and capability to manage change within their regions, and that the cumulative impact of change at regional level is understood and managed. Supplier Business Change resources working within programme/project teams, to ensure that the business change approach aligns to the Portfolio methodology and that they are engaging appropriately with the CT Change Network. HR and Communications colleagues within CTPHQ to collectively manage the people impacts of business change across the CT Network. Business Design, to ensure that any designs are realistically deliverable from a business perspective and that the CT Change Network is engaged in the business assurance of design where appropriate. Skills Use information to judge business change to support effective decision-making. Ability to provide effective challenge to support delivery of business change management. Ability to support people with limited knowledge of effective business change management. Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment. Good interpersonal skills with the ability to work effectively and tactfully with people at all levels. Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds. Good communication skills, both verbal and written, across all levels including stakeholder engagement skills. Ability to work unsupervised and as part of a team. Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative. Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint. Essential Experience Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary. Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes. Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios. Experience at supporting the management of organisational change blockers and issues to resolution. Desirable Experience Knowledge of CT Policing including London (MPS), National (UK Force wide) and international responsibilities. Previous experience of working in (local) government, a security agency or policing is desirable. Qualifications Essential: Prosci Practitioner (to be completed within first 6 months, if not already held) APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held) Desirable: Managing Successful Programmes: Foundation APMG Agile Change Agent APMG Managing Benefits: Foundation Vetting Minimum SC Clearance. Candidates must hold or be prepared to undergo National Security Vetting Security Check (enhanced) SCe level, with a willingness to undergo Developed Vetting (DV) once in post, if required
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This is a newly created P2P Manager role offering the opportunity to build, shape and lead an end-to-end Purchase to Pay function within a large, fast-growing business. It's an ideal opportunity for someone who wants visibility, influence and the chance to add real value while developing their career in a business that is investing heavily in its people and infrastructure. Client Details Our client is a people centric business who are well established and currently in an exciting phase of rapid growth and transformation. With significant investment, a strong leadership team and ambitious long-term plans, the business is evolving its internal infrastructure to support scale, efficiency and best practice across all functions Description This is a rare opportunity to step into a newly created role where you can truly make your mark and shape how things are done. You'll have visibility, influence and the backing to build a best-in-class Purchase to Pay function that grows with the business. As P2P Manager, you will take ownership of the end-to-end Purchase to Pay process, playing a pivotal role in driving structure, control and continuous improvement across the function. This is not a "steady state" role - it's designed for someone who enjoys building, optimising and adding value in a fast-moving environment. You'll work closely with senior stakeholders across finance and the wider business to ensure processes are robust, scalable and aligned with growth plans. From reviewing and enhancing controls, to improving systems, workflows and team capability, this role offers genuine scope to influence how the finance function operates as the business continues to expand. This is an opportunity to step into a visible role where your ideas will be welcomed, your expertise valued, and your impact felt. Profile The successful candidate will be an experienced P2P or AP leader who thrives in a growing, evolving environment. You'll bring a strong understanding of end-to-end P2P processes, along with the confidence to challenge, improve and embed best practice. To be successful in this role, you will: Have proven experience managing Purchase to Pay or Accounts Payable functions Be comfortable working in change and helping to shape new processes Bring a proactive, solutions-focused mindset Be confident engaging with stakeholders at all levels Enjoy developing people, processes and systems Take pride in building a function that adds real commercial value This role will suit someone who enjoys autonomy, takes ownership, and wants to leave a lasting legacy within a growing business. Job Offer Competitive salary dependent on salary Permanent role in the property industry, based in Liverpool. Opportunity to contribute to a medium-sized organisation with a strong presence in its field. If you have the skills and expertise to excel as a P2P Manager, we encourage you to apply and take the next step in your career.
Jan 12, 2026
Full time
This is a newly created P2P Manager role offering the opportunity to build, shape and lead an end-to-end Purchase to Pay function within a large, fast-growing business. It's an ideal opportunity for someone who wants visibility, influence and the chance to add real value while developing their career in a business that is investing heavily in its people and infrastructure. Client Details Our client is a people centric business who are well established and currently in an exciting phase of rapid growth and transformation. With significant investment, a strong leadership team and ambitious long-term plans, the business is evolving its internal infrastructure to support scale, efficiency and best practice across all functions Description This is a rare opportunity to step into a newly created role where you can truly make your mark and shape how things are done. You'll have visibility, influence and the backing to build a best-in-class Purchase to Pay function that grows with the business. As P2P Manager, you will take ownership of the end-to-end Purchase to Pay process, playing a pivotal role in driving structure, control and continuous improvement across the function. This is not a "steady state" role - it's designed for someone who enjoys building, optimising and adding value in a fast-moving environment. You'll work closely with senior stakeholders across finance and the wider business to ensure processes are robust, scalable and aligned with growth plans. From reviewing and enhancing controls, to improving systems, workflows and team capability, this role offers genuine scope to influence how the finance function operates as the business continues to expand. This is an opportunity to step into a visible role where your ideas will be welcomed, your expertise valued, and your impact felt. Profile The successful candidate will be an experienced P2P or AP leader who thrives in a growing, evolving environment. You'll bring a strong understanding of end-to-end P2P processes, along with the confidence to challenge, improve and embed best practice. To be successful in this role, you will: Have proven experience managing Purchase to Pay or Accounts Payable functions Be comfortable working in change and helping to shape new processes Bring a proactive, solutions-focused mindset Be confident engaging with stakeholders at all levels Enjoy developing people, processes and systems Take pride in building a function that adds real commercial value This role will suit someone who enjoys autonomy, takes ownership, and wants to leave a lasting legacy within a growing business. Job Offer Competitive salary dependent on salary Permanent role in the property industry, based in Liverpool. Opportunity to contribute to a medium-sized organisation with a strong presence in its field. If you have the skills and expertise to excel as a P2P Manager, we encourage you to apply and take the next step in your career.
