2270 jobs found

Position: Customer Support Advisor Contract Length - 2 Months Working Pattern: Full Time Location: Pinley House, Coventry / 250 Bath Road, Slough Are you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we have the perfect opportunity for you! What You'll Do: As a Customer Support Advisor, you will be the frontline hero, managing all customer inquiries and ensuring they receive the highest standard of service. Your role will involve: Delivering Exceptional Service: Provide friendly and professional telephone support to all customers, meeting service level expectations and quality standards. Understanding Customer Needs: Identify and address customer requirements, delivering solutions that foster retention and uncover renewal opportunities. Managing Customer Requests: Utilize our in-house contract management system to handle all customer requests, including complex inquiries and financial modifications. End of Contract Management: Oversee the return of vehicles at contract termination, proactively seeking opportunities for extensions or renewals. Feedback Champion: Drive our Net Promoter Score (NPS) survey by encouraging positive feedback from customers during your interactions. Complex Problem Solver: Handle difficult inquiries with tailored responses, ensuring customer satisfaction and proper escalation when necessary. Continuous Learning: Stay updated on products, procedures, and compliance regulations to serve as an expert resource for customers and internal teams. What We're Looking For: Experience: Previous experience in customer services is essential, preferably in a call center environment. Knowledge of leasing products is a plus! Communication Skills: Strong verbal and written communication abilities to effectively engage with customers and internal stakeholders. Analytical Mindset: Excellent numeric and analytical skills, with meticulous attention to detail. Initiative & Teamwork: Ability to work independently while also being a collaborative team player. Why Join Us? Dynamic Environment: Work in a fast-paced team that thrives on meeting challenges head-on. Career Growth: This role opens doors to future opportunities, including potential promotions within customer support management. Impactful Role: Contribute to improving customer experiences and departmental performance, making a real difference every day! Ready to Make a Difference? If you're excited about helping customers and eager to learn in a vibrant team, we'd love to hear from you! Apply now to become a key player in our customer support team and help us enhance customer satisfaction in the automotive sector. Our client is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Join us on this exciting journey-your next adventure awaits! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Job Title: Software Trainer - (Legal Technology) Location: Edinburgh Salary: Up to 35,000 per year - depending on experience Job Type: Permanent, Full Time. Hybrid working model with UK travel. About us: At LawWare, we're passionate about helping law firms work smarter. Our highly recommended practice management software empowers legal professionals across the UK to manage their cases, clients, and compliance with confidence. We're a collaborative, forward-thinking team that values innovation, service excellence, and continuous learning and we're growing! About the role: We're looking for a confident and engaging Software Trainer to join our Client Success team. In this role, you'll train and support law firms in getting the most from the LawWare platform, helping them use technology to improve efficiency, compliance, and client service. You'll deliver hands-on software training both in person and remotely, create high-quality learning materials, and play a key role in ensuring our clients get lasting value from their investment in LawWare. This is an exciting opportunity for someone who loves working with people and technology, and who takes pride in making complex systems simple, practical, and rewarding to use. The LawWare Software Trainer is responsible for delivering high-quality training and support to Clients, helping them unlock the full potential of the LawWare platform. This role focuses on empowering legal professionals to use LawWare effectively, improving their operational efficiency, compliance, and client service. You will design and deliver engaging in-person and virtual training sessions, provide tailored onboarding support for new Clients, and contribute to the continuous development of LawWare's online training resources. Working closely with the Client Success, Development, and Support teams, you'll ensure every Client receives a first-class learning experience. Key Responsibilities: Deliver comprehensive training to new and existing Clients, remotely and on-site. Tailor training programmes for different firm sizes, structures, and user roles. Guide Clients through system setup, user access, permissions, and key workflows. Support data migration by validating data integrity and assisting with readiness checks. Provide clear demonstrations of LawWare features, integrations, and best practices. Conduct follow-up sessions to assess adoption and address learning needs. Maintain excellent Client relationships and respond promptly to queries. Collaborate with Helpdesk to improve Client support and self-service tools. Ensure training aligns with LawWare service standards, SLAs, and brand values. Create, update, and maintain training materials including guides, videos, and e-learning. Contribute to the LawWare Training Platform and ensure content reflects current software and Law Society requirements. Assist with testing new features and preparing materials ahead of release. Stay informed on legal technology trends and suggest improvements to training delivery. Work collaboratively across teams and represent LawWare as a trusted advisor. About You: You enjoy helping others succeed and can simplify technology for diverse audiences. You bring: Experience delivering software or systems training, ideally in legal or professional services. Cash Accounting experience within the legal industry. Strong understanding of software systems and practice management solutions. Excellent communication, presentation, and facilitation skills. Experience developing training or online learning content. A proactive, client-focused approach with high attention to detail. Strong communication, planning, teamwork, adaptability, and initiative. What we offer: Travel expenses. Car allowance. Pension scheme. Standard holiday entitlement. Be part of a friendly, supportive, and innovative team. Help shape how law firms use technology to transform their operations. Work with flexibility and autonomy in a growing business. Please click APPLY to send your CV and Cover Letter for this role. Candidates with experience of; Software Training, Legal Technology, Systems Onboarding, Practice Management Software, E-learning Development, Legal Cashiering, Legal Accounts, or Professional Services Training also be considered for this role.

About the Role A prestigious private family office with a portfolio of high-profile residential properties is seeking an experienced Client-Side Residential Asset Manager to oversee and enhance the performance, value, and operational quality of its London-based assets. This is a rare opportunity to work directly for a private principal, managing best-in-class properties within a discreet, highly professional environment. Key Responsibilities As Residential Asset Manager, you will take ownership of the full asset management lifecycle, including: Overseeing the strategic and day-to-day management of a diverse residential portfolio Developing and implementing asset strategies to maximise rental returns, capital value, and long-term performance Managing lettings, renewals, rent reviews, and tenant relationships to ensure exceptional service standards Coordinating refurbishment, maintenance, and capital expenditure projects with external consultants and contractors Financial oversight including budgeting, forecasting, service charge review, and performance reporting Ensuring compliance with all regulatory, H&S, and statutory requirements Conducting market research and providing recommendations on acquisitions, disposals, and value-add opportunities Acting as a trusted advisor to the family office and working closely with internal teams and external stakeholders About You The ideal candidate will bring: Proven experience in residential asset management (client-side, private office, or investor environment preferred) Strong knowledge of the London residential market Excellent communication and stakeholder management skills, with a discreet and polished approach Commercial acumen with the ability to analyse performance and identify opportunities for improvement A proactive, hands-on mindset with exceptional organisational ability Experience managing premium or super-prime assets is advantageous Why Join? Work directly for a highly respected private family office Manage a portfolio of high-profile, best-in-class London properties Opportunity to play a key strategic role with significant autonomy Collaborative, respectful working culture with long-term outlook Competitive compensation package and benefits

A leading and successful firm of chartered accountants based in Taunton has a requirement for a Rural and Farming Client Manager to join their team as a key addition specialising within their agricultural and related, rural sector service line with chance to develop, build client relationships and carve an influential role within a highly regarded firm of chartered accountants. Client Details Based in Taunton this chartered firm has developed a very strong reputation across the South West and wider UK acting for very wide ranging clients across varying industries acting for wider ranging industry sector OMBs, SMEs and corporate clients, alongside a strong reputation and focus dealing with agricultural and rural sector related clients. As a result of ongoing, sustained positive growth and looking to plan for the future development of the firm, the partners are looking to bring in the right additional Managerial professional to bolster their team as a key addition focused within their specific farming sector specialism. Description Joining as Rural and Farming Client Manager based from the firms Taunton offices you will take on management and client portfolio responsibility for the delivery of year end accounts, tax and wider services to clients focused within the agricultural sector. You will take on increasing responsibility for developing client relationships, taking on a portfolio and work on wider advisory, tax planning and business services in addition delivering on wider project work. You will manage a team and act as key support to the firms directors, with a development and progression path on offer as you will carve an influential key role within this firm. Profile You will hold any of the ATT, CTA, AAT, ACA, ACCA qualifications etc or have developed your career with a career background in accountancy practice having developed your career to around the managerial levels. You will have experienced of dealing and acting for clients within the agricultural and associated rural client sectors and be looking to further your career within this specialist sector within a highly successful and growing chartered firm of accountants. Job Offer Circa 48000 - 60,000 dependent on the background experience and level of the right professional, plus benefits.

Customer Service Advisor Stevenage Full-time Monday Friday, 8:30am 5:00pm £12.82 Per hour - £25,000 p/a We are recruiting on behalf of a well-established and growing organisation within the medical devices sector. This is an excellent opportunity to join a fast-paced, customer-focused environment where accuracy, teamwork and continuous improvement are highly valued. The Role As a Customer Service Advisor , you will play a key role in supporting customers and internal teams by managing orders, coordinating equipment, and resolving queries efficiently. This role requires strong attention to detail, confidence working with data, and the ability to remain calm under pressure. Key Responsibilities Accurately processing sales orders in a timely manner Scheduling specialist equipment for elective and trauma procedures Providing proactive solutions to material or stock constraints Handling customer queries and complaints professionally Ensuring all customer contact is managed promptly and to a high standard Supporting operational leadership with process mapping Contributing to a culture of continuous improvement About You Educated to High School level (or equivalent) Strong problem-solving skills Advanced Excel skills (including lookups, pivot tables, formatting) Able to remain calm and organised in a fast-paced environment Strong multitasking, time management and prioritisation skills High attention to detail with a process-improvement mindset Comfortable working collaboratively within a team Fluent in spoken and written English If you are interested in this role, please apply below with your most recent CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Tax Manager - Private Client Tax - £75,000 salary Excellent private medical insurance and health support Generous annual leave (including additional Christmas days) Pension contribution and life insurance Flexible/hybrid working options Social events and professional development support London / Hybrid About Our client Our client is a dynamic, fast-growing firm of chartered accountants and tax advisors, based in London's vibrant West End, with a diverse, multi-disciplinary and multi-jurisdictional client base spanning entrepreneurial businesses, high-net-worth individuals, family offices and international groups. Founded on the principles of a family business, people are at the heart of the organisation, and relationships of trust - with clients, colleagues and the wider professional community - come first. They value individual strengths, encourage collaboration across teams, and offer a supportive environment where technical excellence and personal impact are equally celebrated. The Role Our client is seeking a highly capable, CTA-qualified Tax Manager to join their Tax team and manage a varied portfolio of clients, delivering both compliance and advisory services. This is an exciting opportunity for an ambitious tax professional who thrives on client interaction, enjoys working across a broad range of tax matters and is looking to play a meaningful role in a high-quality practice environment. Key Responsibilities Manage a portfolio of clients (predominantly high-net-worth individuals and owner-managed businesses), providing expert, timely and personalised tax advice. Build and maintain strong client relationships, acting as a trusted adviser. Work closely with Partners and senior colleagues to ensure client expectations are met and excellence is delivered. Provide proactive, innovative solutions to complex tax issues and contribute to new business discussions. Supervise, review and mentor junior team members, supporting their development. Oversee work-in-progress (WIP), billing and recoverability for your portfolio. Who We're Looking For CTA qualified, with strong technical knowledge and commercial awareness. Proven ability to manage projects and deliver high-quality outcomes within deadlines. Excellent communicator who can convey complex tax matters clearly and professionally. A self-starter with initiative, confidence and a strong work ethic. Comfortable working in a fast-paced environment and collaborating across teams. Why Join Our client? Our client offers a collaborative, inclusive culture where your individual skills and perspectives are valued. The firm invests in your professional growth through ongoing learning and development opportunities, and provides a comprehensive benefits package designed to support well-being and work-life balance. Contact John at Pro Tax at today. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Job Title: Customer Service Advisor Contract: 6 months Location: Sheffield, UK Job Purpose To deliver a high-quality customer service function by acting as the primary point of contact for members of the public regarding services delivered by Veolia on behalf of Sheffield City Council. The role is responsible for handling customer enquiries, service requests, and complaints across multiple channels, ensuring timely resolution, clear communication, and adherence to contractual performance targets. Key Responsibilities Act as the first point of contact for customers via telephone, email, social media, and face-to-face interactions, dealing with both internal and external customers in a professional and courteous manner. Manage a high volume of incoming enquiries relating to approximately 240,000 properties across Sheffield. Respond promptly and accurately to customer enquiries, service requests, and complaints, ensuring a positive customer experience. Resolve customer complaints at the first point of contact wherever possible, achieving outcomes that meet both customer expectations and business requirements. Gather, assess, and record all relevant information required to resolve service enquiries effectively. Process customer requests, complaints, and enquiries in line with agreed procedures and service standards. Liaise closely with internal teams, including Operations and Systems Support, to ensure work is completed, issues are progressed, and system records are updated accurately. Carry out proactive and reactive customer callbacks to provide progress updates and confirm resolution of issues. Clearly communicate resolution timescales and manage customer expectations throughout the service lifecycle. Maintain a strong working knowledge of all relevant processes, procedures, and systems to ensure service quality and contractual compliance. Contribute to the achievement of contractual call-handling and performance targets through efficient and effective customer service delivery. Key Skills and Competencies Strong customer service and communication skills across multiple channels Ability to handle high volumes of enquiries in a fast-paced environment Confident complaint-handling and problem-solving capability Attention to detail and accuracy in record-keeping and system updates Ability to work collaboratively with internal teams Commitment to service quality, consistency, and continuous improvement What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Telesales Advisor - Peterborough Up to 24,000 Basic 35,000+ OTE High-Growth Business Uncapped Potential Full Training Provided Are you confident, target-driven, and ready to boost your earnings in a fast-paced sales environment? We're looking for ambitious Telesales Advisors to join a growing and successful company based in Peterborough. This is an exciting opportunity to build your career in a business that values performance, supports development, and rewards success with genuine earning potential. Whether you're experienced or just naturally persuasive and hungry to succeed, this role could be your next big step. Key Responsibilities Make outbound calls to existing customers (no cold calling) Renew customer accounts and promote relevant products Identify upselling opportunities through great customer conversations Deliver excellent service while hitting achievable sales targets Use a simple CRM and diary system to manage your daily activity Work within a supportive, high-energy team environment What We're Looking For Confident communication and great people skills Sales-focused mindset with a drive to succeed Reliable, enthusiastic, and eager to learn Experience in sales or customer service is a plus, but not essential What's in It for You Up to 24,000 basic salary with realistic 35,000+ OTE Full sales and product training with clear development paths 25 days annual leave plus bank holidays Company pension scheme Staff recognition and referral bonus schemes Employee wellbeing support Free onsite parking Games room and regular company events If you're motivated by targets, thrive in a buzzing team atmosphere, and want to build a long-term sales career, we want to hear from you. Apply now via Command Recruitment - immediate interviews available.

Trust / Private Client Tax Manager Our Client - Leading Private Client Tax Accountants London / HybridFull-Time Up to £80,000 (dependent on experience) plus excellent benefits Are you an experienced trust and private client professional ready to step into a management role? Our client, a highly regarded firm of chartered accountants, is seeking a Trust / Private Client Tax Manager to join their established and growing Trust Team. This is an outstanding opportunity to take ownership of a diverse portfolio, lead client relationships, and play a key role in shaping the development of the trust and private client offering within a supportive, high-quality firm. The Role As Trust / Private Client Manager, you will take responsibility for the management and delivery of trust, estate and private client services, working closely with partners and acting as a trusted adviser to clients. Key responsibilities will include: Managing a portfolio of UK resident trusts, with exposure to non-UK trusts and estates Reviewing and overseeing the preparation of trust accounts and tax returns Advising on trust taxation, distributions, IHT and planning matters Acting as the primary point of contact for clients, trustees, beneficiaries and HMRC Supporting and contributing to trust planning and advisory projects Managing workflows, deadlines and quality of work across the portfolio Coaching, mentoring and reviewing the work of junior team members Assisting partners with business development and client relationship management About You 5+ years' experience in trust and private client work within a professional services firm Strong technical knowledge of trust taxation and administration CTA, STEP and/or ACA/ACCA qualification (or equivalent experience) Experience managing a client portfolio and supervising junior staff Excellent communication skills and a confident, client-facing approach Strong organisational skills with the ability to manage competing priorities Experience with probate, estate administration, charitable trusts or complex IHT planning would be highly advantageous. Why Join Our Client? Our client is recognised for delivering high-quality private client services while fostering a genuinely supportive and people-focused culture. You can expect: A senior role with autonomy and real influence A clear pathway toward Senior Manager or Director progression Ongoing technical and leadership development Exposure to complex, high-value trust and estate work A collaborative environment that values expertise, initiative and long-term growth How to Apply For further details or to apply in confidence, please contact: John Corfield As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Telephone Customer Service & Sales Advisor-From £28,000-Wimbledon Park, London The Role Do you want a role where your phone skills genuinely open doors, build confidence, and lead to real career progression? Are you looking for a stable, weekday role where you re supported, trained, and trusted to do a great job? If so, we have an exciting opportunity for you. This Telephone Customer Service & Sales Advisor role is ideal if you enjoy speaking with people, solving problems and seeing the results of your work every day. You won t be chasing cold leads. Instead, you ll handle inbound enquiries, build long-term customer relationships and develop specialist knowledge that sets you apart in the market. You will be based in our Wimbledon Park office and become a key point of contact for customers. This role gives you structure, clear hours and the chance to grow your skills in a specialist industry, with full training from day one. If you want a role that develops your skills, supports your growth and rewards your effort, apply now and take the next step with SDS London. Key Responsibilities: Handling inbound telephone and email enquiries in a professional and friendly manner Processing customer orders accurately and efficiently Providing advice and practical solutions, with support from in-house experts Supporting customers with after-sales queries Building strong, long-term relationships with existing clients The Company SDS London is one of the country s leading Architectural Ironmongery specialists. We are a longstanding company who have been providing retail and trade clients with ironmongery for over 35 years. Our considerable experience and expertise mean we are able to provide the highest levels of service to leading construction projects in the UK, Europe and overseas. The Benefits Salary from £28,000 per annum. Monday to Friday working hours, 9am 5pm. 22 days holiday, increasing with service. Pension and life insurance. Full training, including the Guild of Architectural Ironmongers Foundation in Hardware course within your first three months. Clear development routes through Levels 1 and 2 of the Diploma course. A friendly, supportive office where your input is valued. The Person Confident, professional, and customer-focused. Clear and friendly telephone manner. Comfortable working in a busy office setting. Positive attitude and motivated to achieve results. Interest in interior design, property refurbishment, or architectural ironmongery is beneficial. Fluent spoken English. Lives within a reasonable commuting distance. Previous experience in sales, customer service, or telesales is desirable, along with a willingness to learn product knowledge.

Parts Advisor The Role We are looking for a reliable and customer-focused Parts Advisor to join a busy aftersales department. The role is key to supporting the workshop and service team by ensuring accurate parts supply, stock control and excellent customer service. Key Responsibilities Identify, order and supply vehicle parts and accessories accurately Support workshop technicians by ensuring timely availability of parts Deal with trade and retail customers face-to-face and by phone Process parts invoices, returns and warranty claims Maintain accurate stock records and carry out regular stock checks Use electronic parts catalogues and dealer management systems Upsell parts and accessories where appropriate Maintain a clean and organised parts department The Ideal Candidate Previous experience as a Parts Advisor (automotive background preferred) Strong knowledge of vehicle parts and parts catalogues Excellent communication and customer service skills Well organised with strong attention to detail Confident working in a fast-paced environment Good IT skills and experience using DMS systems Full UK driving licence (preferred)

IFA Administrator (Bespoke Firm) 35,000- 40,000 + Bonus + Company Benefits City of London Are you an IFA Administrator or similar looking for a varied and exciting role within a bespoke, tight-knit Firm who pride themselves on looking after and developing their staff in a role offering a varied workload and ongoing opportunities to upskill yourself? The tight-knit Advisory Firm have seen ongoing stability since their establishment 20 years ago whilst building a loyal client base across numerous sectors. Due to an ever increasing workload they are looking to grow their team of 13 in Central London. In this varied role you will primarily support advisors with their day-to-day responsibility including processing documentation for new and existing business and preparing financial illustrations and adivce. You will also regularly liaise with clients and suppliers in addition to undertaking general office administration work. This role would suit an IFA Administrator or similar looking for a varied role within a well-established firm offering the chance to work within a friendly team and increase your earnings through a bonus. The Role: Manage and process client documentation- new and existing business Liaise with clients and support their needs Prepare illustrations, advice and recommendations Assist financial advisors in day-to-day function Monday-Friday 8:30am-5pm The Person: IFA Administrator or similar Looking to join a tight-knit firm Commutable to City of London Reference number: BBBH23519 Admin, Administrator, Office, Financial, Advisor, Advisory, Finance, Client, Project, CRM, Reports, Financial Services, Central London, City of London If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Customer Care Advisor - ASAP Location - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - 30,000 Start date - ASAP Working Hours - Monday to Friday - 9am - 6pm - No Weekends Why Join Us? Our Client pride's themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you'll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently. What You'll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs: Achieve targets such as one-call resolution, answering calls within a timeframe, and maintaining high-quality standards. Key Responsibilities: Provide outstanding customer service on a day-to-day basis. Monitor and ensure SLAs are met for all customers. Develop and maintain effective communication channels with all departments. Respond to email requests within 24 hours and ensure all customer queries are addressed promptly. What We're Looking For: Customer Focused Individuals Resilience Attention to Detail: Meticulous in all tasks. Enthusiasm to Learn: Keen for continual development. Flexibility: Adaptable to undertake specific projects as required. Brand Advocacy: Promote companies culture and values. Who You'll Work With: External: Contractors, Customers, Agencies, Clients. Internal: Customer Care Team Leaders, Customer Care Manager, All internal departments. Our Culture: Flexible approach to work. Desire to learn new skills and progress within the company. Inspire colleagues by setting a great example. Ready to Make a Difference? Join us today and be a part of a team that values personal service and champions the self-employed. Apply now and help us continue to lead the market with exceptional customer care! Apply Today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Client Services Administrator (Financial Advisory) 38,000- 42,000 + Bonus + Company Benefits City of London Are you a Client Services / Office Administrator from a Financial Planning background? On offer is a varied and rewarding role where no two days will be the same within a bespoke, close-knit Firm known for supporting and developing their staff in a role offering ongoing opportunities to grow your skills and a bonus to increase your earnings. The close-knit Advisory Firm have seen ongoing stability since their establishment 20 years ago whilst building a loyal client base across numerous sectors. Due to an ever increasing workload they are looking to welcome an additional member into their collaborative team of 13 in Central London. In this engaging role you will primarily support Advisors with their day-to-day responsibilities including processing documentation for new and existing business and preparing financial illustrations and advice. You will also regularly liaise with clients and suppliers in addition to undertaking general office administration work. This role would suit a Client Services Administrator or similar looking for a varied position within a well-established firm offering the chance to work as part of a supportive and friendly team and increase your earnings through a bonus. The Role: Manage and process client documentation - new and existing business Liaise with clients and provide caring service to their needs Prepare illustrations, advice and recommendations Assist financial advisors in day-to-day function Monday-Friday 8:30am-5pm The Person: Client Services / Office Administrator or similar Financial Advisory background Commutable to City of London Reference number: BBBH23519 Admin, Administrator, Office, Financial, Advisor, Advisory, Finance, Client, Services, Project, CRM, Reports, Financial Services, Central London, City of London, Soho, Blackfriars, Waterloo If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Customer Service Advisor Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment across the business as a whole. Stone (Hybrid Working) Salary: £24,570 + uncapped commission Shifts worked on a rota basis / 37.5 hours per week: Shifts as below: Monday-Friday 8:00am to 4:30pm 9:30am to 6:00pm 12:00pm to 8:00pm Saturday 8:00am to 2:00pm The Role: As the Customer Service Advisor, you will join an exceptional team of 15, and whilst this is a challenging role, it is highly rewarding role where no two days are the same. You ll also play a key part in achieving the company goal: helping people get out and stay out of debt. You ll handle inbound and outbound calls, live chat, and emails, working with customers who may be experiencing financial difficulty. Using excellent listening, questioning, and negotiation skills, you ll agree fair and affordable payment arrangements while adhering to client instructions and regulatory requirements. On a day-to-day basis, as the Contact Centre Agent, your responsibilities will include: Handle inbound and outbound customer contact via phone, live chat, and email Negotiate and agree affordable payment plans tailored to individual circumstances Manage objections professionally and compassionately Work collaboratively with your team to share best practice and improve performance Accurately update systems and maintain detailed case notes Work towards individual and team targets while delivering excellent customer service Requirements To be successfully considered for the position of Customer Service Advisor, you will have a minimum of 1 year s call centre experience, and a conscientious personality. In addition to this, you will also demonstrate: Proven customer service experience, with excellent listening and communication skills Great IT proficiency Strong written and verbal English Resilient and able to handle challenging conversations Self-motivated and target-driven Assertive yet compassionate approach Strong negotiation and objection handling skills Positive, friendly, and a team player High attention to detail with the ability to multitask and adapt quickly Additional Information This role can be very challenging at times, but you have a fantastic support network, approachable managers, and mental health support at hand if needed. Also to note, as I think it says it all the wider team recently reported 100% recommendation rate in their employee survey To make sure you feel confident in your ability to carry out the role, you will engage in a dedicated two-week induction/training programme, providing in-depth knowledge of the industry, the systems, and clients. After probation, you ll have access to ongoing development, a clear grading structure, and genuine progression opportunities. £24,570 basic salary + lucrative uncapped commission Hybrid working (3 days office / 2 days home after probation) 21 days holiday (+ bank holidays + 4 days over Christmas) Flexible shift patterns Excellent training Mandatory office shutdown between Christmas & New Year Company pension scheme Company sick pay Free onsite parking Casual dress days and regular social events Mental Health Champions and wellbeing initiatives This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Customer Service professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

Our Client based in the Manchester area is looking for a Occupational Health Advisor to work in their friendly and supportive team. The role is permanent, Full time or Part time, 3-5 days per week Hybrid working, a mixture working from home and onsite Travel to sites around the Manchester area This is an excellent opportunity to become part of a friendly and pro-active OH team. The Job Role Includes Case management Fit to work medicals Health promotion Health Surveillance Health Screening Experience / skills required; NMC Registered Nurse OH Degree/Diploma desirable, but not essential Please don't hesitate in contacting us, and we would be more than happy to give you further details. Please do get in touch, whether you are an OH Technician, OH Nurse, OHA, OH Manager, OH Physio or an OH Physician, as Gel Resourcing focuses on the recruitment of professionals, UK wide, with in the Occupational Health & Wellbeing markets. Being a specialist OH agency has enabled us to become experts in these areas and to offer a quality service to our clients and candidates. Our reputation underlines this, and we have earned the trust and respect of those in the OH industry.

The Opportunity: If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment, whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developing and supporting a team of Customer Services Advisors, maintaining service standards and driving improvements across customer experience, sampling and display initiatives. This is a manufacturing environment, where product satisfaction and order progressing are key. The Role: Lead, coach, develop and support the Customer Service Advisors to ensure strong performance and engagement. Develop a continuous training programme to build skills and knowledge. Track and report on response times, accuracy, delivery timelines, and satisfaction trends. Monitor team and individual performance, highlighting insights and opportunities. Support ERP/CRM optimisation to align service platforms with business strategies. Drive initiatives that integrate physical and digital touchpoints to enhance the customer journey. Ensure prompt and effective handling of customer enquiries and complaints. Handle escalated customer queries, balance B2B and B2C service needs and tailor approaches by channel. Partner with Sales, Marketing, Purchasing, Quality and Production to resolve escalations and improve processes. You'll Offer: Proven experience in a supervisory customer service role. Strong knowledge of B2B and B2C service environments. Excellent interpersonal and people management skills. Skilled in managing priorities under pressure. Analytical mindset with strong problem-solving skills. Familiarity with CRM/service platforms and KPI reporting. Experience across multiple sales routes to market (e-commerce, retail, distribution) is advantageous. Offers You: Hours of work 9.00am 5.30pm Life Assurance Staff Discount Cashplan Scheme Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

This is an excellent opportunity for an experienced internal audit professional to join a well-established public sector Audit & Counter Fraud function on an interim basis for a period of 3 months. The role will play a key part in providing independent assurance over governance, risk management and internal control frameworks across a large and complex organisation, as well as supporting external public sector clients. Working closely with senior officers and stakeholders, the successful candidate will contribute to strategic audit planning, delivery of high-quality assurance work, and the development of innovative audit techniques, including data analytics. What will the Interim Internal Auditor role involve? Deliver risk-based internal audits across a wide range of service areas, including contract and governance reviews Provide independent assurance and advisory support on risk management, control frameworks and compliance Work closely with senior stakeholders to understand strategic objectives and emerging risks Contribute to the development of audit methodologies, including data analysis techniques Support audit delivery for external public sector clients and partner organisations Suitable Candidate for the Interim Internal Auditor vacancy: Professionally qualified accountant or auditor with relevant hands-on experience Strong knowledge of Public Sector Internal Audit Standards (PSIAS) Experience delivering audits across multiple service areas within a public sector environment Sound understanding of governance, risk management and internal control frameworks Strong analytical, communication and stakeholder engagement skills Additional benefits and information for the role of Interim Internal Auditor: 3-month assignment Hybrid working with flexibility around office attendance Opportunity to work on strategic and high-impact audit assignments Supportive and values-led working environment CMA Recruitment Group is acting as a recruitment business in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.