We are seeking a highly organised and proactive Service Delivery Coordinator to support the planning and coordination of maintenance works. This role is central to ensuring work orders are raised scheduled and delivered efficiently while meeting agreed timescales and performance targets. You will coordinate contractor diaries manage workloads and act as a key point of contact throughout the delivery process. Strong organisation communication and prioritisation skills are essential in this fast paced operational role. Duties Raise and process work orders accurately and efficiently Coordinate and schedule works ensuring contractor diaries are fully utilised Plan workloads to support productive and efficient daily delivery Liaise with contractors to confirm attendance availability and job requirements Communicate with clients to arrange access and appointments Monitor progress and manage timescales from instruction to completion Experience & Skills Required Previous experience in service delivery coordination scheduling or operations administration Experience within maintenance construction or service based environments desirable Strong organisational skills with excellent attention to detail Confident communicator with contractors clients and residents Ability to manage high volumes of work and competing priorities Please get in touch with Gemma at FFW Site Services Ltd for more information or to apply
Mar 03, 2026
Full time
We are seeking a highly organised and proactive Service Delivery Coordinator to support the planning and coordination of maintenance works. This role is central to ensuring work orders are raised scheduled and delivered efficiently while meeting agreed timescales and performance targets. You will coordinate contractor diaries manage workloads and act as a key point of contact throughout the delivery process. Strong organisation communication and prioritisation skills are essential in this fast paced operational role. Duties Raise and process work orders accurately and efficiently Coordinate and schedule works ensuring contractor diaries are fully utilised Plan workloads to support productive and efficient daily delivery Liaise with contractors to confirm attendance availability and job requirements Communicate with clients to arrange access and appointments Monitor progress and manage timescales from instruction to completion Experience & Skills Required Previous experience in service delivery coordination scheduling or operations administration Experience within maintenance construction or service based environments desirable Strong organisational skills with excellent attention to detail Confident communicator with contractors clients and residents Ability to manage high volumes of work and competing priorities Please get in touch with Gemma at FFW Site Services Ltd for more information or to apply
AWE has a wide range of opportunities across multiple projects for Project Coordinators. We are looking for individuals who thrive on solving complex challenges in fast-paced environments, and who can lead and deliver on AWE's mission-critical objectives. Join us and make an impact on projects that shape the future. We're recruiting talented Project and Programme Professionals to work on a diverse range of exciting and critical programmes, including Infrastructure and Estates Projects , delivering new, complex, safe working environments; and Warhead Projects , supporting some of the most technically challenging and nationally significant work in the UK. If you're ready to contribute to projects that matter, we'd love to hear from you. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking Package: Salary from 30,450 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Closing Date: 16th February 2026 Let us introduce the role A Project Coordinator will be an organised and proactive team member who supports matrix project teams in achieving agreed timescales and aligning project progress. A Project Coordinator will assist in coordinating delivery partners, monitoring costs, and ensuring that quality and safety standards are upheld. The role focuses on facilitating communication, maintaining project documentation, and providing administrative support to enable successful project delivery. As a Project Coordinator at AWE, you'll have the opportunity to take ownership of diverse, mission-critical programmes. Depending on the role, your responsibilities may include: The ability to apply processes to support lower risk tasks within a formal project environment. Skills to undertake crucial tasks to coordinate the activities of project teams to ensure a smooth and successful on time delivery of a complex project with the guidance of a project manager. Whilst not to be considered a check list, a Senior Project Manager should be able to demonstrate some of the following: Strong interpersonal and communication skills with the ability to build and maintain effective internal and external working relationships. Self-motivation and the desire to foster good team morale and spirit to motivate others. Organisational flair and IT skills to be used to assist with the creation of reports, action plans and managing project requests. Attention to detail to assist with the provision of accurate reports and project documentation. Good listening skills enabling requests to be assimilated and converted into action plans. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Hybrid working is available for these roles on an informal, non-contractual basis. Typically, 2-3 days onsite per week.
Mar 03, 2026
Full time
AWE has a wide range of opportunities across multiple projects for Project Coordinators. We are looking for individuals who thrive on solving complex challenges in fast-paced environments, and who can lead and deliver on AWE's mission-critical objectives. Join us and make an impact on projects that shape the future. We're recruiting talented Project and Programme Professionals to work on a diverse range of exciting and critical programmes, including Infrastructure and Estates Projects , delivering new, complex, safe working environments; and Warhead Projects , supporting some of the most technically challenging and nationally significant work in the UK. If you're ready to contribute to projects that matter, we'd love to hear from you. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking Package: Salary from 30,450 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Closing Date: 16th February 2026 Let us introduce the role A Project Coordinator will be an organised and proactive team member who supports matrix project teams in achieving agreed timescales and aligning project progress. A Project Coordinator will assist in coordinating delivery partners, monitoring costs, and ensuring that quality and safety standards are upheld. The role focuses on facilitating communication, maintaining project documentation, and providing administrative support to enable successful project delivery. As a Project Coordinator at AWE, you'll have the opportunity to take ownership of diverse, mission-critical programmes. Depending on the role, your responsibilities may include: The ability to apply processes to support lower risk tasks within a formal project environment. Skills to undertake crucial tasks to coordinate the activities of project teams to ensure a smooth and successful on time delivery of a complex project with the guidance of a project manager. Whilst not to be considered a check list, a Senior Project Manager should be able to demonstrate some of the following: Strong interpersonal and communication skills with the ability to build and maintain effective internal and external working relationships. Self-motivation and the desire to foster good team morale and spirit to motivate others. Organisational flair and IT skills to be used to assist with the creation of reports, action plans and managing project requests. Attention to detail to assist with the provision of accurate reports and project documentation. Good listening skills enabling requests to be assimilated and converted into action plans. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Hybrid working is available for these roles on an informal, non-contractual basis. Typically, 2-3 days onsite per week.
We re looking for a forward-thinking and proactive HR Advisor to join a growing organisation with approximately 120 employees. This is an exciting opportunity for an HR professional who is passionate about modern HR practices and wants to play an active role in supporting business goals, driving positive change, and contributing to a people-focused culture. This role offers excellent career progression, with the opportunity to develop into a HR Business Partner position over time. About the candidate The ideal candidate will have experience working in an HR Advisor or HR Coordinator role and will be confident supporting the full employee lifecycle. You will have experience using HRIS and recruitment systems and will be highly organised, with excellent attention to detail. You will possess strong communication and relationship-building skills, enabling you to work effectively with managers and employees at all levels. You will be proactive and forward-thinking, with the confidence to contribute fresh ideas and support positive change within the organisation. You will also demonstrate commercial awareness and an interest in aligning HR with wider business goals and objectives. A genuine desire to develop professionally and progress towards a HR Business Partner role is essential. Ideally, you will be working towards, or already hold, a CIPD qualification, although this is not essential. You will thrive in a supportive, family-friendly environment where HR is seen as a key partner to the business. Salary £30,000 £35,000 per annum DOE Hours Full-time, Monday to Friday 8:30am 5:00pm, with an early finish on Fridays Location Fleet (Hybrid 3 days office, 2 days home working) What you ll do You will support the delivery of HR services across the full employee lifecycle, ensuring processes run smoothly and efficiently. This will include supporting recruitment activity, coordinating interviews, and assisting hiring managers throughout the hiring process. You will support onboarding processes and help ensure new starters have a positive and professional experience. You will maintain accurate employee records and ensure HR systems are kept up to date. You will provide guidance and support on HR policies, procedures, and employee queries, while building strong working relationships across the organisation. You will also support HR projects and initiatives aligned with business goals and contribute ideas to improve HR processes, employee engagement, and organisational effectiveness. Benefits 25 days annual leave plus bank holidays and your birthday off Hybrid working (3 days office, 2 days home) Pension, life assurance, and income protection Employee discounts Career progression opportunities Supportive, family-friendly working environment If this sounds like your next opportunity, we d love to hear from you, apply today!
Mar 03, 2026
Full time
We re looking for a forward-thinking and proactive HR Advisor to join a growing organisation with approximately 120 employees. This is an exciting opportunity for an HR professional who is passionate about modern HR practices and wants to play an active role in supporting business goals, driving positive change, and contributing to a people-focused culture. This role offers excellent career progression, with the opportunity to develop into a HR Business Partner position over time. About the candidate The ideal candidate will have experience working in an HR Advisor or HR Coordinator role and will be confident supporting the full employee lifecycle. You will have experience using HRIS and recruitment systems and will be highly organised, with excellent attention to detail. You will possess strong communication and relationship-building skills, enabling you to work effectively with managers and employees at all levels. You will be proactive and forward-thinking, with the confidence to contribute fresh ideas and support positive change within the organisation. You will also demonstrate commercial awareness and an interest in aligning HR with wider business goals and objectives. A genuine desire to develop professionally and progress towards a HR Business Partner role is essential. Ideally, you will be working towards, or already hold, a CIPD qualification, although this is not essential. You will thrive in a supportive, family-friendly environment where HR is seen as a key partner to the business. Salary £30,000 £35,000 per annum DOE Hours Full-time, Monday to Friday 8:30am 5:00pm, with an early finish on Fridays Location Fleet (Hybrid 3 days office, 2 days home working) What you ll do You will support the delivery of HR services across the full employee lifecycle, ensuring processes run smoothly and efficiently. This will include supporting recruitment activity, coordinating interviews, and assisting hiring managers throughout the hiring process. You will support onboarding processes and help ensure new starters have a positive and professional experience. You will maintain accurate employee records and ensure HR systems are kept up to date. You will provide guidance and support on HR policies, procedures, and employee queries, while building strong working relationships across the organisation. You will also support HR projects and initiatives aligned with business goals and contribute ideas to improve HR processes, employee engagement, and organisational effectiveness. Benefits 25 days annual leave plus bank holidays and your birthday off Hybrid working (3 days office, 2 days home) Pension, life assurance, and income protection Employee discounts Career progression opportunities Supportive, family-friendly working environment If this sounds like your next opportunity, we d love to hear from you, apply today!
Maintenance Coordinator (Planner / Scheduler) Salary: £28k + excellent benefits & career opportunities Location: Livingston Hours: Monday to Friday day time hours We have an exciting opportunity for a Maintenance Coordinator (Planner / Scheduler) to join a well-established organisation based in Livingston. This role plays a key part in coordinating and supporting maintenance activities, ensuring work is planned efficiently, delivered safely and completed in line with customer expectations. This role would suit candidates with experience in maintenance coordination, service coordination, scheduling, planning or operational administration, particularly within environments involving field-based teams, equipment, assets or service delivery. The role: Act as the main point of contact for customers regarding maintenance enquiries and requests Raise and manage maintenance jobs accurately and in a timely manner Plan and prioritise works to meet service levels, safety standards and operational requirements Provide regular updates to customers on job progress, ensuring a high level of service Liaise closely with technicians, logistics teams and third-party contractors to ensure timely site attendance Monitor technician and contractor compliance, including certifications, working hours and H&S requirements Support health, safety and environmental procedures through accurate administration and reporting Administer RAMS and associated operational documentation Raise purchase orders for technicians and third parties Resolve customer invoice queries and supplier issues Maintain accurate records and complete month-end reconciliation Candidate requirements: Experience in a Maintenance Coordinator, Maintenance Planner, Scheduler, Service Coordinator or similar role Strong organisational and time management skills, with the ability to prioritise multiple tasks Excellent communication skills and a customer-focused approach Good problem-solving ability and strong attention to detail Confident working with operational teams and external contractors Proficient in Microsoft Word, Excel and Outlook This role offers a stable, full-time opportunity within a supportive team environment, with clear processes and the chance to develop your skills within a growing organisation. If this sounds like the opportunity you have been looking for, please apply by attaching your CV. Key words: Maintenance Coordinator, Maintenance Planner, Scheduler, Service Coordinator, Resource Coordinator, Operations Coordinator Equal opportunities and diversity: Our client are committed to building a diverse, equal and inclusive culture. They aim to establish and maintain a leadership team and colleague population that reflects our society. They invite all colleagues to bring their whole selves to work and strive for an environment which is fair, and in which all of their colleagues are able to do their best each day. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Mar 02, 2026
Full time
Maintenance Coordinator (Planner / Scheduler) Salary: £28k + excellent benefits & career opportunities Location: Livingston Hours: Monday to Friday day time hours We have an exciting opportunity for a Maintenance Coordinator (Planner / Scheduler) to join a well-established organisation based in Livingston. This role plays a key part in coordinating and supporting maintenance activities, ensuring work is planned efficiently, delivered safely and completed in line with customer expectations. This role would suit candidates with experience in maintenance coordination, service coordination, scheduling, planning or operational administration, particularly within environments involving field-based teams, equipment, assets or service delivery. The role: Act as the main point of contact for customers regarding maintenance enquiries and requests Raise and manage maintenance jobs accurately and in a timely manner Plan and prioritise works to meet service levels, safety standards and operational requirements Provide regular updates to customers on job progress, ensuring a high level of service Liaise closely with technicians, logistics teams and third-party contractors to ensure timely site attendance Monitor technician and contractor compliance, including certifications, working hours and H&S requirements Support health, safety and environmental procedures through accurate administration and reporting Administer RAMS and associated operational documentation Raise purchase orders for technicians and third parties Resolve customer invoice queries and supplier issues Maintain accurate records and complete month-end reconciliation Candidate requirements: Experience in a Maintenance Coordinator, Maintenance Planner, Scheduler, Service Coordinator or similar role Strong organisational and time management skills, with the ability to prioritise multiple tasks Excellent communication skills and a customer-focused approach Good problem-solving ability and strong attention to detail Confident working with operational teams and external contractors Proficient in Microsoft Word, Excel and Outlook This role offers a stable, full-time opportunity within a supportive team environment, with clear processes and the chance to develop your skills within a growing organisation. If this sounds like the opportunity you have been looking for, please apply by attaching your CV. Key words: Maintenance Coordinator, Maintenance Planner, Scheduler, Service Coordinator, Resource Coordinator, Operations Coordinator Equal opportunities and diversity: Our client are committed to building a diverse, equal and inclusive culture. They aim to establish and maintain a leadership team and colleague population that reflects our society. They invite all colleagues to bring their whole selves to work and strive for an environment which is fair, and in which all of their colleagues are able to do their best each day. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide, including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: Senior Project Manager - Sewage Treatment Works Reports to: Project Director Project: Slough - Extension of an operational sewage treatment plant (STW) Location: First year in Central London, then in Slough. Role Summary We are seeking an experienced Senior Project Manager with a strong background in water/wastewater infrastructure to lead the extension of a live sewage treatment works that must maintain full operations throughout construction. The candidate will own end-to-end delivery (scope, programme, budget, quality, safety, environmental compliance) while ensuring a seamless coordination with Thames' Water's operational team, strict adherence to Thames' Water procedures and standards, and effective management of multidisciplinary engineering and delivery teams (civil, mechanical, electrical, chemical/process). Key Responsibilities: Lead the full project lifecycle from project initiation, design coordination, procurement, construction, commissioning, to handover/closeout. Plan and sequence the works to ensure a full coordination with the existing treatment processes, avoiding any unplanned outages, including a meticulously management of the isolations and live interfaces. Establish and maintain the Project Execution Plan, programme, cost plan, risk register, and change control in line with client and internal governance. Serve as the primary point of contact for Thames' Water and their operational representatives; chair progress, risk, and interface meetings. Coordinate permits, isolation plans, and method approvals with the Thames' Water operational team to safeguard continuity of service and compliance with permit-to-work systems. Manage regulatory, statutory, and third-party stakeholders (e.g., local authorities, EA interfaces, utilities). Champion a safety-first culture; ensure compliance with CDM Regulations, RAMS, LOTO, confined space controls, temporary works, lifting operations, and process safety protocols. Ensure robust environmental management: pollution prevention, odour control, sludge handling, silt and noise/dust management, and wastewater discharge compliance. Oversee quality assurance/quality control, ITPs, and documentation to meet client acceptance criteria. Coordinate civil, structural, mechanical, electrical, instrumentation & control, and process/chemical engineering inputs; ensure design constructability and operability. Oversee integration of M&E plant, MCCs, SCADA/telemetry, and process tie-ins with live assets, plan staged commissioning and performance testing. Own cost performance: forecasting, earned value, change management, early warnings, and contract administration (e.g., NEC forms). Lead procurement of subcontractors, OEMs, and long lead items; manage supplier performance and technical submittals. Maintain a realistic, risk-adjusted programme; implement recovery plans as needed. Lead commissioning strategy and phased cutovers; ensure robust testing, O&M documentation, training, spares, asset tagging, and clean handover aligned to Thames' Water requirements. Manage and mentor the project team; allocate resources effectively across planning, engineering, commercial, and site delivery functions. Drive high-performance collaboration, clear communications, and proactive issue resolution. Qualification, skills and experience: Degree in Engineering (Civil, Mechanical, Electrical, Chemical/Process, or related discipline). Experience delivering water/wastewater infrastructure projects (treatment works, networks, or major AMP frameworks). Demonstrable experience delivering construction projects on live/operational sewage treatment plants without service interruption. In-depth knowledge of Thames' Water procedures, standards, and permit-to-work systems (e.g., isolations, method approvals, operational interfaces, documentation and assurance expectations). Proven track record managing multidisciplinary teams (civil, mechanical, electrical, chemical/process) through design, construction, commissioning, and handover. Strong H&S leadership with excellent command of CDM Regulations, RAMS, temporary works, and process safety in water environments. Solid commercial acumen (NEC contract administration, cost control, risk/change management). Excellent stakeholder management, written and verbal communication, and meeting leadership skills. IOSH/NEBOSH or equivalent H&S qualification; Temporary Works Supervisor/Coordinator experience (desirable). Confined Space appreciation/awareness; LOTO and electrical isolation familiarity in live MCC/controls environments (desirable). Experience with SCADA integration, telemetry, OEM process packages, and staged commissioning on live assets (desirable). Familiarity with digital delivery tools (BIM, CDEs, Power BI dashboards, document control systems), desirable. CSCS (Manager/Professional) or equivalent. SMSTS. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Project description The £80 million upgrade of Slough Sewage Treatment Works for Thames' Water will be carried out by Ferrovial Construction and Cadagua, working together as a joint venture. This project aims to improve the resilience and sustainability of Slough STW, ensuring it meets tougher Environment Agency standards and achieves better environmental performance. Improvements include expanded treatment capacity, advanced systems for removing ammonia and phosphorus, upgraded storm flow management, and robust new power infrastructure. The partnership combines Ferrovial Construction's expertise in UK infrastructure projects with Cadagua's broad experience in international water treatment. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
Mar 02, 2026
Full time
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide, including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: Senior Project Manager - Sewage Treatment Works Reports to: Project Director Project: Slough - Extension of an operational sewage treatment plant (STW) Location: First year in Central London, then in Slough. Role Summary We are seeking an experienced Senior Project Manager with a strong background in water/wastewater infrastructure to lead the extension of a live sewage treatment works that must maintain full operations throughout construction. The candidate will own end-to-end delivery (scope, programme, budget, quality, safety, environmental compliance) while ensuring a seamless coordination with Thames' Water's operational team, strict adherence to Thames' Water procedures and standards, and effective management of multidisciplinary engineering and delivery teams (civil, mechanical, electrical, chemical/process). Key Responsibilities: Lead the full project lifecycle from project initiation, design coordination, procurement, construction, commissioning, to handover/closeout. Plan and sequence the works to ensure a full coordination with the existing treatment processes, avoiding any unplanned outages, including a meticulously management of the isolations and live interfaces. Establish and maintain the Project Execution Plan, programme, cost plan, risk register, and change control in line with client and internal governance. Serve as the primary point of contact for Thames' Water and their operational representatives; chair progress, risk, and interface meetings. Coordinate permits, isolation plans, and method approvals with the Thames' Water operational team to safeguard continuity of service and compliance with permit-to-work systems. Manage regulatory, statutory, and third-party stakeholders (e.g., local authorities, EA interfaces, utilities). Champion a safety-first culture; ensure compliance with CDM Regulations, RAMS, LOTO, confined space controls, temporary works, lifting operations, and process safety protocols. Ensure robust environmental management: pollution prevention, odour control, sludge handling, silt and noise/dust management, and wastewater discharge compliance. Oversee quality assurance/quality control, ITPs, and documentation to meet client acceptance criteria. Coordinate civil, structural, mechanical, electrical, instrumentation & control, and process/chemical engineering inputs; ensure design constructability and operability. Oversee integration of M&E plant, MCCs, SCADA/telemetry, and process tie-ins with live assets, plan staged commissioning and performance testing. Own cost performance: forecasting, earned value, change management, early warnings, and contract administration (e.g., NEC forms). Lead procurement of subcontractors, OEMs, and long lead items; manage supplier performance and technical submittals. Maintain a realistic, risk-adjusted programme; implement recovery plans as needed. Lead commissioning strategy and phased cutovers; ensure robust testing, O&M documentation, training, spares, asset tagging, and clean handover aligned to Thames' Water requirements. Manage and mentor the project team; allocate resources effectively across planning, engineering, commercial, and site delivery functions. Drive high-performance collaboration, clear communications, and proactive issue resolution. Qualification, skills and experience: Degree in Engineering (Civil, Mechanical, Electrical, Chemical/Process, or related discipline). Experience delivering water/wastewater infrastructure projects (treatment works, networks, or major AMP frameworks). Demonstrable experience delivering construction projects on live/operational sewage treatment plants without service interruption. In-depth knowledge of Thames' Water procedures, standards, and permit-to-work systems (e.g., isolations, method approvals, operational interfaces, documentation and assurance expectations). Proven track record managing multidisciplinary teams (civil, mechanical, electrical, chemical/process) through design, construction, commissioning, and handover. Strong H&S leadership with excellent command of CDM Regulations, RAMS, temporary works, and process safety in water environments. Solid commercial acumen (NEC contract administration, cost control, risk/change management). Excellent stakeholder management, written and verbal communication, and meeting leadership skills. IOSH/NEBOSH or equivalent H&S qualification; Temporary Works Supervisor/Coordinator experience (desirable). Confined Space appreciation/awareness; LOTO and electrical isolation familiarity in live MCC/controls environments (desirable). Experience with SCADA integration, telemetry, OEM process packages, and staged commissioning on live assets (desirable). Familiarity with digital delivery tools (BIM, CDEs, Power BI dashboards, document control systems), desirable. CSCS (Manager/Professional) or equivalent. SMSTS. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Project description The £80 million upgrade of Slough Sewage Treatment Works for Thames' Water will be carried out by Ferrovial Construction and Cadagua, working together as a joint venture. This project aims to improve the resilience and sustainability of Slough STW, ensuring it meets tougher Environment Agency standards and achieves better environmental performance. Improvements include expanded treatment capacity, advanced systems for removing ammonia and phosphorus, upgraded storm flow management, and robust new power infrastructure. The partnership combines Ferrovial Construction's expertise in UK infrastructure projects with Cadagua's broad experience in international water treatment. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
Job Opportunity: Supply Administrator Location: Salford, Manchester Full-Time Temp - Perm Are you highly organised with a passion for coordination, communication, and operational excellence? My client is looking for a Supply Administrator to join our team and play a vital role in ensuring seamless supplier visits and the smooth scheduling of on-site resources. As a Supply Coordinator, you'll work closely with schedulers to arrange escorting requirements for 3rd party supplier visits and support the scheduling site-based resources. You'll be a key player in delivering outstanding service, ensuring compliance, and driving performance improvements across our operations. Key Responsibilities: Coordinate supplier visits and escorting requirements in alignment with maintenance schedules. Support the scheduling of site-based resources in collaboration with internal teams. Maintain and update CAFM and SAP systems with accurate and timely data. Monitor performance, reduce delays and SLA breaches, and improve supplier engagement. Upload documentation and ensure clear reporting of work order statuses. Maintain a strong focus on compliance, audit standards, and safety culture. Requirements for the role: Proven coordination and communication skills. Experience with CAFM , CMMS , and SAP systems. Strong Microsoft Excel and Word proficiency. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with an analytical mindset. Strong relationship-building and influencing capabilities. Understanding of FM service delivery and supplier management. Key Performance Indicators: Supplier attendance aligned with planned maintenance. Timely updates in CAFM systems and accurate documentation uploads. Reduction in delays and SLA breaches. Enhanced supplier performance and engagement. Transparent reporting and real-time work order tracking. Security Clearance (SC) is a requirement for this role. If you're ready to take on a challenging and rewarding coordination role where attention to detail and strong stakeholder engagement are key, we'd love to hear from you. Please apply by submitting your CV or call Jess on (phone number removed)
Mar 02, 2026
Full time
Job Opportunity: Supply Administrator Location: Salford, Manchester Full-Time Temp - Perm Are you highly organised with a passion for coordination, communication, and operational excellence? My client is looking for a Supply Administrator to join our team and play a vital role in ensuring seamless supplier visits and the smooth scheduling of on-site resources. As a Supply Coordinator, you'll work closely with schedulers to arrange escorting requirements for 3rd party supplier visits and support the scheduling site-based resources. You'll be a key player in delivering outstanding service, ensuring compliance, and driving performance improvements across our operations. Key Responsibilities: Coordinate supplier visits and escorting requirements in alignment with maintenance schedules. Support the scheduling of site-based resources in collaboration with internal teams. Maintain and update CAFM and SAP systems with accurate and timely data. Monitor performance, reduce delays and SLA breaches, and improve supplier engagement. Upload documentation and ensure clear reporting of work order statuses. Maintain a strong focus on compliance, audit standards, and safety culture. Requirements for the role: Proven coordination and communication skills. Experience with CAFM , CMMS , and SAP systems. Strong Microsoft Excel and Word proficiency. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with an analytical mindset. Strong relationship-building and influencing capabilities. Understanding of FM service delivery and supplier management. Key Performance Indicators: Supplier attendance aligned with planned maintenance. Timely updates in CAFM systems and accurate documentation uploads. Reduction in delays and SLA breaches. Enhanced supplier performance and engagement. Transparent reporting and real-time work order tracking. Security Clearance (SC) is a requirement for this role. If you're ready to take on a challenging and rewarding coordination role where attention to detail and strong stakeholder engagement are key, we'd love to hear from you. Please apply by submitting your CV or call Jess on (phone number removed)
Job Title: Project Coordinator Location: Swindon Reporting to: Managing Director / Commercial Director Salary: 38,000- 43,000 depending on experience Hours: Monday- Friday 8.00am- 5pm with 1 hour for Lunch (Office Based) Role Overview Our client, a leading supplier of PPE and safety supplies is seeking a highly organised, commercially aware and customer-facing Project Coordinator to lead the onboarding and mobilisation of new clients. Based in their offices in Swindon, you will be responsible for coordinating all internal functions and customer stakeholders to ensure seamless onboarding, implementation and large-scale contract mobilisations. You will oversee everything that needs to happen to successfully set up and launch a new client contract after it's been won. The successful candidate will act as the central point of control, ensuring projects are delivered on time, on budget and in line with agreed service levels. This is a high-impact role critical to delivering Stronghold's growth strategy and maintaining our reputation for operational excellence. Key Responsibilities Client Onboarding & Mobilisation Lead end-to-end onboarding of new customers. Develop and manage detailed mobilisation plans. Coordinate cross-functional teams including Sales, Procurement, Operations, Finance and IT. Ensure all customer requirements are captured, documented and delivered. Manage large contract mobilisations where we win multi-site or strategic agreements. Chair mobilisation meetings (internal and customer-facing). Ensure smooth transition from sales to operational delivery. Project Management Create clear project timelines, deliverables and milestones. Track risks, issues and dependencies, implementing mitigation plans. Maintain structured documentation and reporting. Ensure projects are delivered within agreed timelines and budgets. Establish standard mobilisation processes and continuously improve them. Customer Engagement Act as primary mobilisation contact for key customers. Build strong relationships with procurement, operations and leadership stakeholders. Manage expectations professionally and confidently. Provide regular progress updates to clients and internal leadership. Internal Coordination Align departments to ensure readiness for go-live. Ensure pricing, product range, systems setup, reporting and logistics are fully operational. Work closely with the Sales team to understand contract scope and commitments. Support post-mobilisation review and lessons learned processes. Requirements Proven experience in project management, preferably in B2B supply, facilities management, industrial services or related sectors. Experience managing customer-facing mobilisation or onboarding projects. Strong organisational and coordination skills. Excellent communication skills (both internal and client-facing). Ability to manage multiple complex projects simultaneously. Commercial awareness and understanding of contract delivery. Confident leading meetings with senior stakeholders. Process-driven mindset with strong attention to detail. Proficient in Microsoft Office (Excel, Project, PowerPoint). Desirable Experience in PPE, workplace consumables, FM or industrial supply sectors. Experience managing multi-site national mobilisations. Personal Attributes Calm under pressure. Structured and disciplined. Solutions-focused. Accountable and decisive. Professional and credible with senior clients. Ambitious and growth minded. Benefits Salary- 38,000- 43,000 depending on experience Company wide profit bonus (The company is having a revamp on the current rewards and recognitions with new benefits being rolled out later this year)
Mar 02, 2026
Full time
Job Title: Project Coordinator Location: Swindon Reporting to: Managing Director / Commercial Director Salary: 38,000- 43,000 depending on experience Hours: Monday- Friday 8.00am- 5pm with 1 hour for Lunch (Office Based) Role Overview Our client, a leading supplier of PPE and safety supplies is seeking a highly organised, commercially aware and customer-facing Project Coordinator to lead the onboarding and mobilisation of new clients. Based in their offices in Swindon, you will be responsible for coordinating all internal functions and customer stakeholders to ensure seamless onboarding, implementation and large-scale contract mobilisations. You will oversee everything that needs to happen to successfully set up and launch a new client contract after it's been won. The successful candidate will act as the central point of control, ensuring projects are delivered on time, on budget and in line with agreed service levels. This is a high-impact role critical to delivering Stronghold's growth strategy and maintaining our reputation for operational excellence. Key Responsibilities Client Onboarding & Mobilisation Lead end-to-end onboarding of new customers. Develop and manage detailed mobilisation plans. Coordinate cross-functional teams including Sales, Procurement, Operations, Finance and IT. Ensure all customer requirements are captured, documented and delivered. Manage large contract mobilisations where we win multi-site or strategic agreements. Chair mobilisation meetings (internal and customer-facing). Ensure smooth transition from sales to operational delivery. Project Management Create clear project timelines, deliverables and milestones. Track risks, issues and dependencies, implementing mitigation plans. Maintain structured documentation and reporting. Ensure projects are delivered within agreed timelines and budgets. Establish standard mobilisation processes and continuously improve them. Customer Engagement Act as primary mobilisation contact for key customers. Build strong relationships with procurement, operations and leadership stakeholders. Manage expectations professionally and confidently. Provide regular progress updates to clients and internal leadership. Internal Coordination Align departments to ensure readiness for go-live. Ensure pricing, product range, systems setup, reporting and logistics are fully operational. Work closely with the Sales team to understand contract scope and commitments. Support post-mobilisation review and lessons learned processes. Requirements Proven experience in project management, preferably in B2B supply, facilities management, industrial services or related sectors. Experience managing customer-facing mobilisation or onboarding projects. Strong organisational and coordination skills. Excellent communication skills (both internal and client-facing). Ability to manage multiple complex projects simultaneously. Commercial awareness and understanding of contract delivery. Confident leading meetings with senior stakeholders. Process-driven mindset with strong attention to detail. Proficient in Microsoft Office (Excel, Project, PowerPoint). Desirable Experience in PPE, workplace consumables, FM or industrial supply sectors. Experience managing multi-site national mobilisations. Personal Attributes Calm under pressure. Structured and disciplined. Solutions-focused. Accountable and decisive. Professional and credible with senior clients. Ambitious and growth minded. Benefits Salary- 38,000- 43,000 depending on experience Company wide profit bonus (The company is having a revamp on the current rewards and recognitions with new benefits being rolled out later this year)
Project Coordinator Location: Redditch B97 Salary: £24,500 - £30,000/annum - Company Pension Department: Projects Responsible to: Service Delivery Manager Working Hours: Monday to Friday 08.30 to 17.00 with 30 mins lunch and 2 x 15 min breaks. This is a client-facing role responsible for the effective delivery of project co-ordination and administrative support across customer accounts. The position plays a key part in ensuring projects are organised, accurately documented, and delivered in line with agreed timelines, service levels, and client expectations. The successful candidate will act as a central point of contact between internal teams and external clients, maintaining clear communication and proactively supporting the smooth progression of each project as it evolves. Key responsibilities include managing project documentation, coordinating schedules and meetings, tracking progress against milestones, updating internal systems, preparing reports, and ensuring all relevant stakeholders are kept informed. The role requires strong organisational skills, attention to detail, and the ability to prioritise tasks effectively within a fast-paced environment. The Administrator will also support issue resolution, escalate concerns where necessary, and contribute to continuous improvement of processes to enhance client satisfaction and operational efficiency. Maintaining professionalism, confidentiality, and a customer-focused approach at all times is essential Prime Role Single point of contact for day to day request activities/queries Stock Management Monthly Billing Change management process Attend Governance meetings/conference calls Manage/Maintain service risks and issues Attend and produce reports for the service review meetings (on or offsite). Ensuring cost effective delivery of service Planning, coordinating and monitoring the receipt and dispatch of goods Producing regular progress reports and statistics on a daily, weekly and monthly basis Responding to and dealing with customer communication by email and telephone in a timely manner Forming / developing good relationships with work colleagues Adhere, at all times, to company policies and procedures Maintaining computerised admin (often in spreadsheet form) Database record management and updates Must be prepared to work a certain amount of overtime when required to do so Skills and Attributes Mature and logic approach to problems Proficient in the use of MS Outlook and MS Office (predominantly MS Excel) Customer facing skills Have a "Can Do" attitude Must be prepared to work a certain amount of overtime when required to do so Must be capable of working on his / her own initiative Must be presentable and professional at all times Must be able to relate and communicate The ability to work under pressure and meet deadlines Ability to plan and think ahead Excellent verbal and written communication skills Have a clear understanding of the company's policies and vision, and how the Projects Team contributes to these.
Mar 02, 2026
Full time
Project Coordinator Location: Redditch B97 Salary: £24,500 - £30,000/annum - Company Pension Department: Projects Responsible to: Service Delivery Manager Working Hours: Monday to Friday 08.30 to 17.00 with 30 mins lunch and 2 x 15 min breaks. This is a client-facing role responsible for the effective delivery of project co-ordination and administrative support across customer accounts. The position plays a key part in ensuring projects are organised, accurately documented, and delivered in line with agreed timelines, service levels, and client expectations. The successful candidate will act as a central point of contact between internal teams and external clients, maintaining clear communication and proactively supporting the smooth progression of each project as it evolves. Key responsibilities include managing project documentation, coordinating schedules and meetings, tracking progress against milestones, updating internal systems, preparing reports, and ensuring all relevant stakeholders are kept informed. The role requires strong organisational skills, attention to detail, and the ability to prioritise tasks effectively within a fast-paced environment. The Administrator will also support issue resolution, escalate concerns where necessary, and contribute to continuous improvement of processes to enhance client satisfaction and operational efficiency. Maintaining professionalism, confidentiality, and a customer-focused approach at all times is essential Prime Role Single point of contact for day to day request activities/queries Stock Management Monthly Billing Change management process Attend Governance meetings/conference calls Manage/Maintain service risks and issues Attend and produce reports for the service review meetings (on or offsite). Ensuring cost effective delivery of service Planning, coordinating and monitoring the receipt and dispatch of goods Producing regular progress reports and statistics on a daily, weekly and monthly basis Responding to and dealing with customer communication by email and telephone in a timely manner Forming / developing good relationships with work colleagues Adhere, at all times, to company policies and procedures Maintaining computerised admin (often in spreadsheet form) Database record management and updates Must be prepared to work a certain amount of overtime when required to do so Skills and Attributes Mature and logic approach to problems Proficient in the use of MS Outlook and MS Office (predominantly MS Excel) Customer facing skills Have a "Can Do" attitude Must be prepared to work a certain amount of overtime when required to do so Must be capable of working on his / her own initiative Must be presentable and professional at all times Must be able to relate and communicate The ability to work under pressure and meet deadlines Ability to plan and think ahead Excellent verbal and written communication skills Have a clear understanding of the company's policies and vision, and how the Projects Team contributes to these.
Account Manager Fire Door Installation Programmes Salary: £32,000 Contract: 3-Month Temporary to Permanent Sector: Passive Fire Protection / Social Housing Overview We are seeking an Account Manager to oversee a dedicated fire door installation programme for a key Housing Association client. This role combines scheduling, client relationship management, and operational coordination, acting as the central point of contact between the client and on-site engineers. This is a 3-month temp-to-perm opportunity offering long-term stability for the right individual with relevant fire door and social housing experience. Key Responsibilities Act as the main point of contact for one Housing Association client, ensuring clear communication and high service levels Manage day-to-day client care, responding to queries and maintaining strong professional relationships Coordinate and schedule fire door installation engineers across live social housing sites Plan works efficiently to meet programme deadlines and minimise disruption to residents Monitor progress of installations and ensure works are completed within agreed timeframes Liaise with site teams and supervisors to track performance and resolve operational issues Maintain accurate scheduling records and update client reports as required Support with programme coordination, compliance documentation and general administration Requirements Proven experience within fire door installation programmes (essential) Previous experience working with Housing Associations or social housing clients Strong scheduling and coordination background (similar to an operations or programme coordinator role) Excellent client-facing and relationship management skills Organised, proactive and confident managing engineer diaries Strong communication skills and ability to work in a fast-paced environment What We re Looking For This role would suit someone with experience in passive fire operations, particularly fire door installs, who understands the pressures of social housing programmes and the importance of client care. You must be confident managing one key client account while coordinating engineers and ensuring the smooth delivery of installation works.
Mar 02, 2026
Full time
Account Manager Fire Door Installation Programmes Salary: £32,000 Contract: 3-Month Temporary to Permanent Sector: Passive Fire Protection / Social Housing Overview We are seeking an Account Manager to oversee a dedicated fire door installation programme for a key Housing Association client. This role combines scheduling, client relationship management, and operational coordination, acting as the central point of contact between the client and on-site engineers. This is a 3-month temp-to-perm opportunity offering long-term stability for the right individual with relevant fire door and social housing experience. Key Responsibilities Act as the main point of contact for one Housing Association client, ensuring clear communication and high service levels Manage day-to-day client care, responding to queries and maintaining strong professional relationships Coordinate and schedule fire door installation engineers across live social housing sites Plan works efficiently to meet programme deadlines and minimise disruption to residents Monitor progress of installations and ensure works are completed within agreed timeframes Liaise with site teams and supervisors to track performance and resolve operational issues Maintain accurate scheduling records and update client reports as required Support with programme coordination, compliance documentation and general administration Requirements Proven experience within fire door installation programmes (essential) Previous experience working with Housing Associations or social housing clients Strong scheduling and coordination background (similar to an operations or programme coordinator role) Excellent client-facing and relationship management skills Organised, proactive and confident managing engineer diaries Strong communication skills and ability to work in a fast-paced environment What We re Looking For This role would suit someone with experience in passive fire operations, particularly fire door installs, who understands the pressures of social housing programmes and the importance of client care. You must be confident managing one key client account while coordinating engineers and ensuring the smooth delivery of installation works.
BRENT CARERS CENTRE is now recruiting for the following position: Operations Manager £40,000 p.a. 35 hours per week This role will significantly support the Chief Executive & Board of Trustees with the strategic direction of the organisation as well as ensuring appropriate and adequate resources are in place to develop and deliver services to unpaid carers in Brent. You will lead and supervise a team of advice workers providing AQS quality control, and so you will need to have significant experience in advice work and delivering services within quality standard frameworks. You will also be representative at strategic partnership level, contribute to successful funding applications, tenders & bids. Highly effective leadership, people management, advice & representation skills are essential to this role. The Role: The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO's strategic vision and the frontline delivery of services. You'll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard. You'll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents. You'll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS). You'll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator. You will manage and oversee the quality of the advice provided, undertaking case file reviews, in line with the Advice Quality Standard framework. You'll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure What We're Looking For: We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights. For further details and to apply, please visit our website via the button below. Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role, and as such we advise you to make your application as soon as you are able, to increase the chance or being considered for an interview. Charity Registration No: Company Registration No: .
Mar 02, 2026
Full time
BRENT CARERS CENTRE is now recruiting for the following position: Operations Manager £40,000 p.a. 35 hours per week This role will significantly support the Chief Executive & Board of Trustees with the strategic direction of the organisation as well as ensuring appropriate and adequate resources are in place to develop and deliver services to unpaid carers in Brent. You will lead and supervise a team of advice workers providing AQS quality control, and so you will need to have significant experience in advice work and delivering services within quality standard frameworks. You will also be representative at strategic partnership level, contribute to successful funding applications, tenders & bids. Highly effective leadership, people management, advice & representation skills are essential to this role. The Role: The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO's strategic vision and the frontline delivery of services. You'll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard. You'll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents. You'll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS). You'll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator. You will manage and oversee the quality of the advice provided, undertaking case file reviews, in line with the Advice Quality Standard framework. You'll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure What We're Looking For: We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights. For further details and to apply, please visit our website via the button below. Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role, and as such we advise you to make your application as soon as you are able, to increase the chance or being considered for an interview. Charity Registration No: Company Registration No: .
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures. Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17 Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships. Maintain an accurate and auditable record of all complaints, decisions, and resolutions. Quality and Compliance Oversight Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies. Conduct audits and case reviews to identify trends, risks, and opportunities for improvement. Support the design and implementation of quality-improvement plans, policies, and tools. Provide regular reporting to senior leadership, highlighting trends and risks across services. Continuous Improvement and Learning Translate insights from complaints and audits into practical service improvements. Collaborate with Advice Managers and Coordinators to integrate learning into casework and training. Support staff training and development on complaint handling, communication, and quality assurance. Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients. Regulatory and Partnership Liaison Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development. Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards. Support preparation for audits, funder reviews, and regulatory inspections. Keep colleagues informed of relevant regulatory changes and implications for practice. General Responsibilities Adhere to Toynbee Hall s policies and procedures, including safeguarding and data protection. Promote equality, inclusion, and accessibility across all aspects of the service. Demonstrate financial efficiency and value for money. Undertake other duties as directed by the Head of Quality and Compliance or senior management. Person Specification Essential Criteria Experience and Knowledge Hold a valid Money and. Pension Service accredited qualification in debt advice A minimum of two years full time (2,220 hours) or equivalent part-time experience of delivering debt advice Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation Significant experience managing complaints and quality processes within a regulated advice Proven experience in complaint resolution, creditor negotiation, and stakeholder management. Ability to analyse complex cases and identify systemic issues or risks. Experience developing and implementing service improvement plans. Skills and Competencies Excellent communication and influencing skills at all levels. Strong analytical, reporting, and decision-making ability. Ability to manage competing priorities and meet tight deadlines. Confidence handling sensitive and confidential information with integrity. High level of IT literacy, including CRM or case management systems. A proven commitment to continuous professional development of self and wider teams. Personal Attributes Ability to work independently and proactively without supervision. High level of professionalism and integrity. Committed to fairness, impartiality, transparency, and accountability. Calm, and solutions-focused under pressure, adopting a find a solution, no blame attitude. Collaborative and empathetic approach when dealing with clients and colleagues. Strong alignment with Toynbee Hall s values and mission Desirable Criteria Previous management or supervisory experience in a debt advice or compliance setting. Experience designing or delivering training on quality, complaints, or compliance. Knowledge of data-protection legislation and its implications for complaint management. Ability to build and maintain positive relationships with all staff members. Excellent written and verbal communication skills. Competence in handling sensitive information with discretion and maintaining confidentiality. Keeping up to date with technology and take individual responsibility for learning new technologies. Please download the full Job Description for more details. Our Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Additional Perks & Support Enhanced Sick Pay for peace of mind during illness Enhanced Maternity & Paternity Leave to support growing families Employee Eyecare Vouchers to support your vision health Employee Assistance Programme for free, confidential advice and support Mental Health First Aid to ensure workplace well-being Tenancy Deposit Scheme to help secure your home Interest-Free Season Ticket Loan for cost-effective commuting Cycle to Work Scheme to promote a healthier, greener way to travel Charity Mentoring Network to support professional development and networking Westfield Health Cash Plan Perk Box
Mar 02, 2026
Full time
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures. Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17 Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships. Maintain an accurate and auditable record of all complaints, decisions, and resolutions. Quality and Compliance Oversight Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies. Conduct audits and case reviews to identify trends, risks, and opportunities for improvement. Support the design and implementation of quality-improvement plans, policies, and tools. Provide regular reporting to senior leadership, highlighting trends and risks across services. Continuous Improvement and Learning Translate insights from complaints and audits into practical service improvements. Collaborate with Advice Managers and Coordinators to integrate learning into casework and training. Support staff training and development on complaint handling, communication, and quality assurance. Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients. Regulatory and Partnership Liaison Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development. Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards. Support preparation for audits, funder reviews, and regulatory inspections. Keep colleagues informed of relevant regulatory changes and implications for practice. General Responsibilities Adhere to Toynbee Hall s policies and procedures, including safeguarding and data protection. Promote equality, inclusion, and accessibility across all aspects of the service. Demonstrate financial efficiency and value for money. Undertake other duties as directed by the Head of Quality and Compliance or senior management. Person Specification Essential Criteria Experience and Knowledge Hold a valid Money and. Pension Service accredited qualification in debt advice A minimum of two years full time (2,220 hours) or equivalent part-time experience of delivering debt advice Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation Significant experience managing complaints and quality processes within a regulated advice Proven experience in complaint resolution, creditor negotiation, and stakeholder management. Ability to analyse complex cases and identify systemic issues or risks. Experience developing and implementing service improvement plans. Skills and Competencies Excellent communication and influencing skills at all levels. Strong analytical, reporting, and decision-making ability. Ability to manage competing priorities and meet tight deadlines. Confidence handling sensitive and confidential information with integrity. High level of IT literacy, including CRM or case management systems. A proven commitment to continuous professional development of self and wider teams. Personal Attributes Ability to work independently and proactively without supervision. High level of professionalism and integrity. Committed to fairness, impartiality, transparency, and accountability. Calm, and solutions-focused under pressure, adopting a find a solution, no blame attitude. Collaborative and empathetic approach when dealing with clients and colleagues. Strong alignment with Toynbee Hall s values and mission Desirable Criteria Previous management or supervisory experience in a debt advice or compliance setting. Experience designing or delivering training on quality, complaints, or compliance. Knowledge of data-protection legislation and its implications for complaint management. Ability to build and maintain positive relationships with all staff members. Excellent written and verbal communication skills. Competence in handling sensitive information with discretion and maintaining confidentiality. Keeping up to date with technology and take individual responsibility for learning new technologies. Please download the full Job Description for more details. Our Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Additional Perks & Support Enhanced Sick Pay for peace of mind during illness Enhanced Maternity & Paternity Leave to support growing families Employee Eyecare Vouchers to support your vision health Employee Assistance Programme for free, confidential advice and support Mental Health First Aid to ensure workplace well-being Tenancy Deposit Scheme to help secure your home Interest-Free Season Ticket Loan for cost-effective commuting Cycle to Work Scheme to promote a healthier, greener way to travel Charity Mentoring Network to support professional development and networking Westfield Health Cash Plan Perk Box
Housing Repairs Coordinator North London Temporary Position Monday - Friday 36 hour per week (Hybrid) 18.24 paye per hour Social Housing Experence Required Daniel Owen are proud to be representing a well-known company based in the North London area who are looking for a highly skilled Housing Repairs Coordinator to join their team. Housing Repairs - Fantastic Company and Team to work with Liaising with Tenants via Inbound Call and WebChat, Raising Repairs and Booking Appointment Duties - Housing Repairs Coordinator To diagnose repairs accurately, raise orders on IT systems to contractors, and book appointments. Experience of working in a contact centre answering a high volume of calls to ensure targets are met. Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient, and timely manner, delivering a high standard of customer care using the appropriate greeting (including name), adapting methods of communication to meet customer needs, and ensuring that a positive image of the client is projected. Excellent communication skills to liaise with other departments, agencies, and contractors as appropriate. Experience of accurately processing service requests in line with policy and providing advice and information to customers, ensuring all service requests are processed to the client's performance standards, policies, and procedural guidelines, including statutory requirements, and complying with the Data Protection Act and the Freedom of Information Act. To work proactively with team members to improve customer service delivery and to conduct outbound calls as required. To deal with customer complaints in accordance with the Complaints procedure and to escalate cases to Team Leaders as appropriate. To undertake training, supervision, seminars, meetings, and other events designed to improve communication and support the effective development of the post holder and service area. To contribute towards the overall service objectives and targets of the Housing Repairs Services Team. To comply at all times with the Code of Conduct.
Mar 02, 2026
Seasonal
Housing Repairs Coordinator North London Temporary Position Monday - Friday 36 hour per week (Hybrid) 18.24 paye per hour Social Housing Experence Required Daniel Owen are proud to be representing a well-known company based in the North London area who are looking for a highly skilled Housing Repairs Coordinator to join their team. Housing Repairs - Fantastic Company and Team to work with Liaising with Tenants via Inbound Call and WebChat, Raising Repairs and Booking Appointment Duties - Housing Repairs Coordinator To diagnose repairs accurately, raise orders on IT systems to contractors, and book appointments. Experience of working in a contact centre answering a high volume of calls to ensure targets are met. Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient, and timely manner, delivering a high standard of customer care using the appropriate greeting (including name), adapting methods of communication to meet customer needs, and ensuring that a positive image of the client is projected. Excellent communication skills to liaise with other departments, agencies, and contractors as appropriate. Experience of accurately processing service requests in line with policy and providing advice and information to customers, ensuring all service requests are processed to the client's performance standards, policies, and procedural guidelines, including statutory requirements, and complying with the Data Protection Act and the Freedom of Information Act. To work proactively with team members to improve customer service delivery and to conduct outbound calls as required. To deal with customer complaints in accordance with the Complaints procedure and to escalate cases to Team Leaders as appropriate. To undertake training, supervision, seminars, meetings, and other events designed to improve communication and support the effective development of the post holder and service area. To contribute towards the overall service objectives and targets of the Housing Repairs Services Team. To comply at all times with the Code of Conduct.
Temporary Team Administrator - Huntingdon Your new companyYou will be joining a leading organisation within the Water Delivery team, supporting the Waste Management & Recycling (WMR) function. This is a key role providing administrative and organisational support to ensure smooth day-to-day operations. Your new roleAs an Administrator, you will work closely with the Key Customer Coordinator and the wider team to provide essential support. Your responsibilities will include: Monitoring shared mailboxes and responding to queries within agreed service levels Accurately inputting, updating and maintaining data across systems Daily review and reconciliation of electronic records (e.g., booking drivers/vehicles, preparing data for invoicing) Verifying and correcting data for compliance and completeness Preparing and filing documentation (electronic and hard copy), including drivers' paperwork and water sample certificates Raising purchase orders and assisting with scheduling Resolving stakeholder and haulier queries promptly Supporting colleagues during periods of sickness or holiday - flexibility is key This is a varied role where you'll be expected to "pitch in" and help wherever needed to keep operations running smoothly. What you'll need to succeed Strong administrative skills with excellent attention to detail Ability to manage multiple tasks and prioritise effectively Confident using Microsoft Office and internal systems Good communication skills and a proactive approach Flexible and adaptable to support different teams as required What you'll get in return Competitive hourly rate (£12.50 - £13.00) Hybrid working after training period Fantastic modern offices in Huntingdon with on-site parking Opportunity to work in a supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call us today. #
Mar 02, 2026
Seasonal
Temporary Team Administrator - Huntingdon Your new companyYou will be joining a leading organisation within the Water Delivery team, supporting the Waste Management & Recycling (WMR) function. This is a key role providing administrative and organisational support to ensure smooth day-to-day operations. Your new roleAs an Administrator, you will work closely with the Key Customer Coordinator and the wider team to provide essential support. Your responsibilities will include: Monitoring shared mailboxes and responding to queries within agreed service levels Accurately inputting, updating and maintaining data across systems Daily review and reconciliation of electronic records (e.g., booking drivers/vehicles, preparing data for invoicing) Verifying and correcting data for compliance and completeness Preparing and filing documentation (electronic and hard copy), including drivers' paperwork and water sample certificates Raising purchase orders and assisting with scheduling Resolving stakeholder and haulier queries promptly Supporting colleagues during periods of sickness or holiday - flexibility is key This is a varied role where you'll be expected to "pitch in" and help wherever needed to keep operations running smoothly. What you'll need to succeed Strong administrative skills with excellent attention to detail Ability to manage multiple tasks and prioritise effectively Confident using Microsoft Office and internal systems Good communication skills and a proactive approach Flexible and adaptable to support different teams as required What you'll get in return Competitive hourly rate (£12.50 - £13.00) Hybrid working after training period Fantastic modern offices in Huntingdon with on-site parking Opportunity to work in a supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call us today. #
# Join Ferrovial: Where Innovation Meets Opportunity Ferrovial , we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.# Job Description: Senior Project Manager - Sewage Treatment Works Reports to: Project Director Project: Slough - Extension of an operational sewage treatment plant (STW) Location: First year in Central London, then in Slough. Role Summary We are seeking an experienced Senior Project Manager with a strong background in water/wastewater infrastructure to lead the extension of a live sewage treatment works that must maintain full operations throughout construction.The candidate will own end-to-end delivery (scope, programme, budget, quality, safety, environmental compliance) while ensuring a seamless coordination with Thames Water's operational team, strict adherence to Thames Water procedures and standards, and effective management of multidisciplinary engineering and delivery teams (civil, mechanical, electrical, chemical/process). Key Responsibilities: Lead the full project lifecycle from project initiation, design coordination, procurement, construction, commissioning, to handover/closeout. Plan and sequence the works to ensure a full coordination with the existing treatment processes, avoiding any unplanned outages, including a meticulously management of the isolations and live interfaces. Establish and maintain the Project Execution Plan, programme, cost plan, risk register, and change control in line with client and internal governance. Serve as the primary point of contact for Thames Water and their operational representatives; chair progress, risk, and interface meetings. Coordinate permits, isolation plans, and method approvals with the Thames Water operational team to safeguard continuity of service and compliance with permit-to-work systems. Manage regulatory, statutory, and third-party stakeholders (e.g., local authorities, EA interfaces, utilities). Champion a safety-first culture; ensure compliance with CDM Regulations, RAMS, LOTO, confined space controls, temporary works, lifting operations, and process safety protocols. Ensure robust environmental management: pollution prevention, odour control, sludge handling, silt and noise/dust management, and wastewater discharge compliance. Oversee quality assurance/quality control, ITPs, and documentation to meet client acceptance criteria. Coordinate civil, structural, mechanical, electrical, instrumentation & control, and process/chemical engineering inputs; ensure design constructability and operability. Oversee integration of M/&E plant, MCCs, SCADA/telemetry, and process tie-ins with live assets, plan staged commissioning and performance testing. Lead procurement of subcontractors, OEMs, and long-lead items; manage supplier performance and technical submittals. Maintain a realistic, risk-adjusted programme; implement recovery plans as needed. Lead commissioning strategy and phased cutovers; ensure robust testing, O&M documentation, training, spares, asset tagging, and clean handover aligned to Thames Water requirements. Manage and mentor the project team; allocate resources effectively across planning, engineering, commercial, and site delivery functions. Drive high-performance collaboration, clear communications, and proactive issue resolution. Qualification, skills and experience: Degree in Engineering (Civil, Mechanical, Electrical, Chemical/Process, or related discipline). Experience delivering water/wastewater infrastructure projects (treatment works, networks, or major AMP frameworks). Demonstrable experience delivering construction projects on live/operational sewage treatment plants without service interruption. In-depth knowledge of Thames Water procedures, standards, and permit-to-work systems (e.g., isolations, method approvals, operational interfaces, documentation and assurance expectations). Proven track record managing multidisciplinary teams (civil, mechanical, electrical, chemical/process) through design, construction, commissioning, and handover. Strong H&S leadership with excellent command of CDM Regulations, RAMS, temporary works, and process safety in water environments. Solid commercial acumen (NEC contract administration, cost control, risk/change management). Excellent stakeholder management, written and verbal communication, and meeting leadership skills. IOSH/NEBOSH or equivalent H&S qualification; Temporary Works Supervisor/Coordinator experience (desirable). Confined Space appreciation/awareness; LOTO and electrical isolation familiarity in live MCC/controls environments (desirable). Experience with SCADA integration, telemetry, OEM process packages, and staged commissioning on live assets (desirable). Familiarity with digital delivery tools (BIM, CDEs, Power BI dashboards, document control systems), desirable. CSCS (Manager/Professional) or equivalent. SMSTS. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Project description The £80 million upgrade of Slough Sewage Treatment Works for Thames Water will be carried out by Ferrovial Construction and Cadagua, working together as a joint venture. This project aims to improve the resilience and sustainability of Slough STW, ensuring it meets tougher Environment Agency standards and achieves better environmental performance. Improvements include expanded treatment capacity, advanced systems for removing ammonia and phosphorus, upgraded storm-flow management, and robust new power infrastructure. The partnership combines Ferrovial Construction's expertise in UK infrastructure projects with Cadagua's broad experience in international water treatment. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws. Global presence, local impact : Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence : Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth : Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
Mar 02, 2026
Full time
# Join Ferrovial: Where Innovation Meets Opportunity Ferrovial , we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.# Job Description: Senior Project Manager - Sewage Treatment Works Reports to: Project Director Project: Slough - Extension of an operational sewage treatment plant (STW) Location: First year in Central London, then in Slough. Role Summary We are seeking an experienced Senior Project Manager with a strong background in water/wastewater infrastructure to lead the extension of a live sewage treatment works that must maintain full operations throughout construction.The candidate will own end-to-end delivery (scope, programme, budget, quality, safety, environmental compliance) while ensuring a seamless coordination with Thames Water's operational team, strict adherence to Thames Water procedures and standards, and effective management of multidisciplinary engineering and delivery teams (civil, mechanical, electrical, chemical/process). Key Responsibilities: Lead the full project lifecycle from project initiation, design coordination, procurement, construction, commissioning, to handover/closeout. Plan and sequence the works to ensure a full coordination with the existing treatment processes, avoiding any unplanned outages, including a meticulously management of the isolations and live interfaces. Establish and maintain the Project Execution Plan, programme, cost plan, risk register, and change control in line with client and internal governance. Serve as the primary point of contact for Thames Water and their operational representatives; chair progress, risk, and interface meetings. Coordinate permits, isolation plans, and method approvals with the Thames Water operational team to safeguard continuity of service and compliance with permit-to-work systems. Manage regulatory, statutory, and third-party stakeholders (e.g., local authorities, EA interfaces, utilities). Champion a safety-first culture; ensure compliance with CDM Regulations, RAMS, LOTO, confined space controls, temporary works, lifting operations, and process safety protocols. Ensure robust environmental management: pollution prevention, odour control, sludge handling, silt and noise/dust management, and wastewater discharge compliance. Oversee quality assurance/quality control, ITPs, and documentation to meet client acceptance criteria. Coordinate civil, structural, mechanical, electrical, instrumentation & control, and process/chemical engineering inputs; ensure design constructability and operability. Oversee integration of M/&E plant, MCCs, SCADA/telemetry, and process tie-ins with live assets, plan staged commissioning and performance testing. Lead procurement of subcontractors, OEMs, and long-lead items; manage supplier performance and technical submittals. Maintain a realistic, risk-adjusted programme; implement recovery plans as needed. Lead commissioning strategy and phased cutovers; ensure robust testing, O&M documentation, training, spares, asset tagging, and clean handover aligned to Thames Water requirements. Manage and mentor the project team; allocate resources effectively across planning, engineering, commercial, and site delivery functions. Drive high-performance collaboration, clear communications, and proactive issue resolution. Qualification, skills and experience: Degree in Engineering (Civil, Mechanical, Electrical, Chemical/Process, or related discipline). Experience delivering water/wastewater infrastructure projects (treatment works, networks, or major AMP frameworks). Demonstrable experience delivering construction projects on live/operational sewage treatment plants without service interruption. In-depth knowledge of Thames Water procedures, standards, and permit-to-work systems (e.g., isolations, method approvals, operational interfaces, documentation and assurance expectations). Proven track record managing multidisciplinary teams (civil, mechanical, electrical, chemical/process) through design, construction, commissioning, and handover. Strong H&S leadership with excellent command of CDM Regulations, RAMS, temporary works, and process safety in water environments. Solid commercial acumen (NEC contract administration, cost control, risk/change management). Excellent stakeholder management, written and verbal communication, and meeting leadership skills. IOSH/NEBOSH or equivalent H&S qualification; Temporary Works Supervisor/Coordinator experience (desirable). Confined Space appreciation/awareness; LOTO and electrical isolation familiarity in live MCC/controls environments (desirable). Experience with SCADA integration, telemetry, OEM process packages, and staged commissioning on live assets (desirable). Familiarity with digital delivery tools (BIM, CDEs, Power BI dashboards, document control systems), desirable. CSCS (Manager/Professional) or equivalent. SMSTS. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Project description The £80 million upgrade of Slough Sewage Treatment Works for Thames Water will be carried out by Ferrovial Construction and Cadagua, working together as a joint venture. This project aims to improve the resilience and sustainability of Slough STW, ensuring it meets tougher Environment Agency standards and achieves better environmental performance. Improvements include expanded treatment capacity, advanced systems for removing ammonia and phosphorus, upgraded storm-flow management, and robust new power infrastructure. The partnership combines Ferrovial Construction's expertise in UK infrastructure projects with Cadagua's broad experience in international water treatment. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws. Global presence, local impact : Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence : Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth : Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
Retail Marketing Coordinator Field Based UK 40,000+ DOE Company Vehicle Zachary Daniels are proud to be partnering with a leading and fast-growing automotive retail brand to recruit a highly organised and commercially driven Retail Marketing Coordinator. This is an exciting opportunity to join an ambitious business and play a key role in shaping and delivering impactful retail marketing strategies across the UK. As a Retail Marketing Coordinator, you will ensure marketing activity is delivered efficiently and effectively across retail environments, driving measurable results and enhancing the customer experience. Acting as a key link between internal stakeholders and retail partners, you will support the development, coordination, and execution of strategic initiatives that support growth and strengthen partnerships. This is primarily a field-based role, covering the UK, with regular collaboration at the company's North West head office. Benefits: Competitive salary from 40,000 depending on experience Company vehicle Clear career development and progression opportunities Supportive and collaborative working culture Exposure to a growing, innovative organisation Varied and fast-paced role with strong long-term prospects Why This Role? This Retail Marketing Coordinator role offers the opportunity to take ownership, influence retail performance, and contribute directly to the commercial success of a well-established automotive retail brand. You will work closely with senior stakeholders, Business Development teams, and retail partners, gaining exposure to strategic projects, multi-channel campaigns, and key business initiatives. If you are proactive, commercially minded, and passionate about retail and customer experience, this is an excellent opportunity to develop your career within a forward-thinking and evolving business. Key Responsibilities: Develop and implement retail strategies to support revenue and growth targets Manage and develop key retail relationships, ensuring strong engagement and satisfaction Analyse market trends, customer behaviour, and competitor activity to inform decision-making Support retailer retention initiatives and ongoing engagement Ensure all marketing content and in-store activity is accurate, engaging, and aligned to brand standards Collaborate closely with Business Development teams to deliver consistent service and execution Provide reporting, insights, and performance updates to stakeholders Support budget management and ensure activity aligns with commercial objectives Oversee retail planning activity, including in-store execution and customer experience improvements Coordinate marketing activity, manage timelines, and identify potential risks or blockers Support the delivery of multi-channel campaigns and provide hands-on support to retail partners Experience Needed: Minimum 5 years' experience in account management, retail leadership, or a similar role Proven track record managing and developing key retail relationships Experience in retail planning and in-store execution Strong commercial awareness and customer focus Ability to translate strategy into effective retail activity Degree-level education or equivalent Desirable: Flexibility to travel across the UK and occasionally internationally Interest or experience within the automotive sector If you're ready to take the next step in your career as a Retail Marketing Coordinator, apply today through Zachary Daniels with your CV. For a confidential discussion about this opportunity, please contact our team. BH35629
Mar 02, 2026
Full time
Retail Marketing Coordinator Field Based UK 40,000+ DOE Company Vehicle Zachary Daniels are proud to be partnering with a leading and fast-growing automotive retail brand to recruit a highly organised and commercially driven Retail Marketing Coordinator. This is an exciting opportunity to join an ambitious business and play a key role in shaping and delivering impactful retail marketing strategies across the UK. As a Retail Marketing Coordinator, you will ensure marketing activity is delivered efficiently and effectively across retail environments, driving measurable results and enhancing the customer experience. Acting as a key link between internal stakeholders and retail partners, you will support the development, coordination, and execution of strategic initiatives that support growth and strengthen partnerships. This is primarily a field-based role, covering the UK, with regular collaboration at the company's North West head office. Benefits: Competitive salary from 40,000 depending on experience Company vehicle Clear career development and progression opportunities Supportive and collaborative working culture Exposure to a growing, innovative organisation Varied and fast-paced role with strong long-term prospects Why This Role? This Retail Marketing Coordinator role offers the opportunity to take ownership, influence retail performance, and contribute directly to the commercial success of a well-established automotive retail brand. You will work closely with senior stakeholders, Business Development teams, and retail partners, gaining exposure to strategic projects, multi-channel campaigns, and key business initiatives. If you are proactive, commercially minded, and passionate about retail and customer experience, this is an excellent opportunity to develop your career within a forward-thinking and evolving business. Key Responsibilities: Develop and implement retail strategies to support revenue and growth targets Manage and develop key retail relationships, ensuring strong engagement and satisfaction Analyse market trends, customer behaviour, and competitor activity to inform decision-making Support retailer retention initiatives and ongoing engagement Ensure all marketing content and in-store activity is accurate, engaging, and aligned to brand standards Collaborate closely with Business Development teams to deliver consistent service and execution Provide reporting, insights, and performance updates to stakeholders Support budget management and ensure activity aligns with commercial objectives Oversee retail planning activity, including in-store execution and customer experience improvements Coordinate marketing activity, manage timelines, and identify potential risks or blockers Support the delivery of multi-channel campaigns and provide hands-on support to retail partners Experience Needed: Minimum 5 years' experience in account management, retail leadership, or a similar role Proven track record managing and developing key retail relationships Experience in retail planning and in-store execution Strong commercial awareness and customer focus Ability to translate strategy into effective retail activity Degree-level education or equivalent Desirable: Flexibility to travel across the UK and occasionally internationally Interest or experience within the automotive sector If you're ready to take the next step in your career as a Retail Marketing Coordinator, apply today through Zachary Daniels with your CV. For a confidential discussion about this opportunity, please contact our team. BH35629
Sales Co-ordinator Worcester Up to £32,000 & Real Career Progression Kick-start your career with a fast-growing, high-energy team! Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new? If you're ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career. Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge keep reading. Key Responsibilities of the Sales Co-ordinator: You ll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. You ll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams. Sales & Business Development Guide customers towards the right products and solutions Take accurate, professional sales orders Spot opportunities to upsell promotional items Help eliminate order errors and returns Customer Service Excellence Be a friendly, professional point of contact via phone, email and in person Keep customers updated on delivery times and schedules Resolve complaints quickly and positively Build strong relationships that drive repeat business Operational & Admin Support Keep customer records accurate and up to date Enter and process orders daily Handle documentation and internal admin Ensure on-time despatch of all orders Follow up with customers post-delivery to ensure satisfaction Support marketing activity and events, including exhibitions Qualifications & Skills Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude) Comfortable learning and communicating technical product information Previous customer-facing experience (retail, hospitality, service etc.) Strong relationship-building skills Confident multitasker with solid organisational ability Good Excel/Word skills and strong numerical ability ERP/CRM experience is beneficial Export or logistics knowledge is a plus Working Conditions Competitive salary, £26,000 - £32,000 DOE Based in Worcester (95% office-based) Occasional travel during training or busy periods A full driving licence is required Ready to grow your career? If you re excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, we d love to hear from you. APPLY NOW for immediate consideration.
Mar 02, 2026
Full time
Sales Co-ordinator Worcester Up to £32,000 & Real Career Progression Kick-start your career with a fast-growing, high-energy team! Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new? If you're ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career. Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge keep reading. Key Responsibilities of the Sales Co-ordinator: You ll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. You ll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams. Sales & Business Development Guide customers towards the right products and solutions Take accurate, professional sales orders Spot opportunities to upsell promotional items Help eliminate order errors and returns Customer Service Excellence Be a friendly, professional point of contact via phone, email and in person Keep customers updated on delivery times and schedules Resolve complaints quickly and positively Build strong relationships that drive repeat business Operational & Admin Support Keep customer records accurate and up to date Enter and process orders daily Handle documentation and internal admin Ensure on-time despatch of all orders Follow up with customers post-delivery to ensure satisfaction Support marketing activity and events, including exhibitions Qualifications & Skills Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude) Comfortable learning and communicating technical product information Previous customer-facing experience (retail, hospitality, service etc.) Strong relationship-building skills Confident multitasker with solid organisational ability Good Excel/Word skills and strong numerical ability ERP/CRM experience is beneficial Export or logistics knowledge is a plus Working Conditions Competitive salary, £26,000 - £32,000 DOE Based in Worcester (95% office-based) Occasional travel during training or busy periods A full driving licence is required Ready to grow your career? If you re excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, we d love to hear from you. APPLY NOW for immediate consideration.
Job Title : HR Development Co-Ordinator Location: Salford, Manchester - Office Based Salary: 30,000 - 34,000 per annum Job Type: Permanent, Full time About us: We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. We are growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. About The Role: As a Development Co-Ordinator you will co-ordinate the Company training and accreditations process, always ensuring compliance with site requirements. A large part of the role will be to develop and maintain relationships with external training providers ensuring the best quality training provision in addition to maximising funding and grant claims. You will also assist with helping the HR team with onboarding and recruitment of new employees. Please note that this is a full time, officed based role and therefore candidates must be able to reliably commute to Salford, Manchester on a daily basis to be considered. Key Accountabilities: Build robust relationships with company managers and external training providers to facilitate delivery of training requirements maximising attendance and minimising cancellations. Update training compliance databases and produce reports on training bookings, completion and costs. Develop and maintain an accurate Company training matrix adding new starters and archiving leavers. Track and monitor training requirements and accreditation expiry dates - book training in advance of expiry to ensure site requirements are always met. Book external training, tests and authorisation interviews - booking places, sending calendar invites, paying invoices, keeping accurate records. Apply for CITB cards such as SMSTS, CSCS etc Scan and maintain copies of certificates and accreditations Maintain and produce Safety Passports providing proof of competence (Individual 'personal profiles') Update and Maintain the Training Cost Tracker and cancellation fees Apply for CITB levy and all other related funding/grant claims for training, qualifications & attendance Maintain Face Fit test paperwork records Research, select and maintain up to date records of suitable training providers and courses to satisfy training and compliance requirements - establish long-term sustainable relationships with providers Provide monthly data for the HR board report Provide training and accreditation matrix information for PQQs and new contract tenders. Obtain training agreements for employees undertaking training to enable deductions for any leavers Assist in the development of an apprentice and graduate programme Assist in the development of in-house training Working alongside the HR team and Hiring Managers to place adverts for new roles Filter CVS for interviews and send to Hiring Manager Arrange interviews, sending letters to candidates and arranging details with Hiring Manager. Budgeting job adverts and reduce recruitment costs. Update recruitment tracker to keep up to date with current information. About you: Essential Skills, Knowledge & Experience: Strong attention to detail with a methodical and logical approach and the ability to maintain accurate records Good judgement and decision-making skills Basic-level knowledge of legislation of employment. Good knowledge of Human Resources practices Ability to act as a consultant to facilitate people and training solutions Ability to work collaboratively Knowledge of CITB Funding and grants process Proficient in the use of the Microsoft Office package Desirable Skills, Knowledge & Experience: Associate CIPD Diploma in Organisational Learning and Development Experience of Construction/Utilities Training Understanding of recruitment legislation Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Human Resources, HR Assistant, Human Resources Administrator, HR Development Administrator, Human Resources Staff Development Assistant, Talent Development Administrator, Training Coordinator, HR Training Coordinator may also be considered for this role.
Mar 02, 2026
Full time
Job Title : HR Development Co-Ordinator Location: Salford, Manchester - Office Based Salary: 30,000 - 34,000 per annum Job Type: Permanent, Full time About us: We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. We are growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. About The Role: As a Development Co-Ordinator you will co-ordinate the Company training and accreditations process, always ensuring compliance with site requirements. A large part of the role will be to develop and maintain relationships with external training providers ensuring the best quality training provision in addition to maximising funding and grant claims. You will also assist with helping the HR team with onboarding and recruitment of new employees. Please note that this is a full time, officed based role and therefore candidates must be able to reliably commute to Salford, Manchester on a daily basis to be considered. Key Accountabilities: Build robust relationships with company managers and external training providers to facilitate delivery of training requirements maximising attendance and minimising cancellations. Update training compliance databases and produce reports on training bookings, completion and costs. Develop and maintain an accurate Company training matrix adding new starters and archiving leavers. Track and monitor training requirements and accreditation expiry dates - book training in advance of expiry to ensure site requirements are always met. Book external training, tests and authorisation interviews - booking places, sending calendar invites, paying invoices, keeping accurate records. Apply for CITB cards such as SMSTS, CSCS etc Scan and maintain copies of certificates and accreditations Maintain and produce Safety Passports providing proof of competence (Individual 'personal profiles') Update and Maintain the Training Cost Tracker and cancellation fees Apply for CITB levy and all other related funding/grant claims for training, qualifications & attendance Maintain Face Fit test paperwork records Research, select and maintain up to date records of suitable training providers and courses to satisfy training and compliance requirements - establish long-term sustainable relationships with providers Provide monthly data for the HR board report Provide training and accreditation matrix information for PQQs and new contract tenders. Obtain training agreements for employees undertaking training to enable deductions for any leavers Assist in the development of an apprentice and graduate programme Assist in the development of in-house training Working alongside the HR team and Hiring Managers to place adverts for new roles Filter CVS for interviews and send to Hiring Manager Arrange interviews, sending letters to candidates and arranging details with Hiring Manager. Budgeting job adverts and reduce recruitment costs. Update recruitment tracker to keep up to date with current information. About you: Essential Skills, Knowledge & Experience: Strong attention to detail with a methodical and logical approach and the ability to maintain accurate records Good judgement and decision-making skills Basic-level knowledge of legislation of employment. Good knowledge of Human Resources practices Ability to act as a consultant to facilitate people and training solutions Ability to work collaboratively Knowledge of CITB Funding and grants process Proficient in the use of the Microsoft Office package Desirable Skills, Knowledge & Experience: Associate CIPD Diploma in Organisational Learning and Development Experience of Construction/Utilities Training Understanding of recruitment legislation Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Human Resources, HR Assistant, Human Resources Administrator, HR Development Administrator, Human Resources Staff Development Assistant, Talent Development Administrator, Training Coordinator, HR Training Coordinator may also be considered for this role.
Customer Service Coordinator Salary: (phone number removed) Location: Doncaster Do you have Customer Service experience within Logistics or Freight industry? Our client is seeking a dedicated and detail-oriented Customer Service Freight Coordinator to join their busy same-day courier team. As a key liaison between their clients, carriers, and internal departments, you will play a crucial role in ensuring the smooth and efficient movement of goods from origin to destination. Working Hours: Monday - Friday As a Customer Service Coordinator, you will be required to: Serve as the primary point of contact for clients, addressing their freight requirements and enquiries in a professional and timely manner. Coordinate the scheduling, routing, and tracking of shipments to ensure on-time delivery and customer satisfaction. Collaborate with carriers and internal teams to secure vehicles and negotiate rates, while also optimising routes to minimize costs and transit times. Maintain accurate and up-to-date shipment records, ensuring compliance with all documentation requirements. Troubleshoot and resolve any issues that arise during the transport process, including delays, damages, and other disruptions. Provide clients with regular updates on the status of their shipments and address any concerns or questions. Assist in the development and maintenance of strong relationships with carriers to ensure reliable service. Proactively identify opportunities for process improvements and operational efficiencies within the freight coordination process. Uphold high standards of customer service, ensuring that all interactions reflect positively on the company's brand and reputation. The ideal candidate will have: Proven experience in customer service roles, preferably within the logistics or transportation industry but not essential. Strong communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients, carriers, and colleagues. Proficient in using SaaS and other relevant software. Excellent organisational skills and attention to detail to manage multiple shipments and priorities simultaneously. Problem-solving mindset with the ability to make quick decisions under pressure. Adaptability to work in a fast-paced and dynamic environment
Mar 02, 2026
Full time
Customer Service Coordinator Salary: (phone number removed) Location: Doncaster Do you have Customer Service experience within Logistics or Freight industry? Our client is seeking a dedicated and detail-oriented Customer Service Freight Coordinator to join their busy same-day courier team. As a key liaison between their clients, carriers, and internal departments, you will play a crucial role in ensuring the smooth and efficient movement of goods from origin to destination. Working Hours: Monday - Friday As a Customer Service Coordinator, you will be required to: Serve as the primary point of contact for clients, addressing their freight requirements and enquiries in a professional and timely manner. Coordinate the scheduling, routing, and tracking of shipments to ensure on-time delivery and customer satisfaction. Collaborate with carriers and internal teams to secure vehicles and negotiate rates, while also optimising routes to minimize costs and transit times. Maintain accurate and up-to-date shipment records, ensuring compliance with all documentation requirements. Troubleshoot and resolve any issues that arise during the transport process, including delays, damages, and other disruptions. Provide clients with regular updates on the status of their shipments and address any concerns or questions. Assist in the development and maintenance of strong relationships with carriers to ensure reliable service. Proactively identify opportunities for process improvements and operational efficiencies within the freight coordination process. Uphold high standards of customer service, ensuring that all interactions reflect positively on the company's brand and reputation. The ideal candidate will have: Proven experience in customer service roles, preferably within the logistics or transportation industry but not essential. Strong communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients, carriers, and colleagues. Proficient in using SaaS and other relevant software. Excellent organisational skills and attention to detail to manage multiple shipments and priorities simultaneously. Problem-solving mindset with the ability to make quick decisions under pressure. Adaptability to work in a fast-paced and dynamic environment
Mobilisation Coordinator - Social Housing Repairs & Maintenance Based in East London Full time, permanent 42,000 - 45,000 per annum We are working with a leading social housing contractor to recruit an experienced Mobilisation Coordinator to join their mobilisation and business improvement team. In this role, you will support the Operations Teams on the mobilisation of new contracts, as well as re-mobilisation / demobilisation of existing contracts. Main Duties Support the smooth transition of newly awarded contracts by coordinating activities across operational teams. Assist in the mobilisation phase, ensuring all tasks and processes are completed for a seamless handover to operational teams. Act as a central point of coordination for mobilisation and service transition across all new projects. Coordinate mobilisation, re-mobilisation, and de-mobilisation tasks as required. Communicate with key stakeholders to ensure all mobilisation actions are completed on schedule. Work with business support departments (HR, IT, Fleet, Procurement, Training, Compliance) to facilitate mobilisation activities. Support TUPE consultations alongside HR and Operational Management teams where needed. Organise and document weekly meetings / conference calls with operational teams and clients to track progress. Assist in preparing training materials and liaising with teams to deliver process and system guidance. Maintain accurate documentation, progress trackers, audit trails, and compliance records. Identify potential risks or issues and escalate to management as needed. Highlight issues or risks which may impact project delivery, ensuring business continuity during transition. Essential Criteria Experience working on Social Housing Repairs & Maintenance contracts. Previous experience in a mobilisation or project coordination role. Good understanding of health & safety obligations regarding maintenance activities. Strong verbal communication and written English skills. Proficient in IT (MS Office, project management tools, digital systems). Proficient IT skills (MS Office, project management tools, digital systems). Benefits 25 days annual leave + bank holidays Long service awards Paid volunteer time For more info, please apply online now or call Lucy on (phone number removed)!
Mar 02, 2026
Full time
Mobilisation Coordinator - Social Housing Repairs & Maintenance Based in East London Full time, permanent 42,000 - 45,000 per annum We are working with a leading social housing contractor to recruit an experienced Mobilisation Coordinator to join their mobilisation and business improvement team. In this role, you will support the Operations Teams on the mobilisation of new contracts, as well as re-mobilisation / demobilisation of existing contracts. Main Duties Support the smooth transition of newly awarded contracts by coordinating activities across operational teams. Assist in the mobilisation phase, ensuring all tasks and processes are completed for a seamless handover to operational teams. Act as a central point of coordination for mobilisation and service transition across all new projects. Coordinate mobilisation, re-mobilisation, and de-mobilisation tasks as required. Communicate with key stakeholders to ensure all mobilisation actions are completed on schedule. Work with business support departments (HR, IT, Fleet, Procurement, Training, Compliance) to facilitate mobilisation activities. Support TUPE consultations alongside HR and Operational Management teams where needed. Organise and document weekly meetings / conference calls with operational teams and clients to track progress. Assist in preparing training materials and liaising with teams to deliver process and system guidance. Maintain accurate documentation, progress trackers, audit trails, and compliance records. Identify potential risks or issues and escalate to management as needed. Highlight issues or risks which may impact project delivery, ensuring business continuity during transition. Essential Criteria Experience working on Social Housing Repairs & Maintenance contracts. Previous experience in a mobilisation or project coordination role. Good understanding of health & safety obligations regarding maintenance activities. Strong verbal communication and written English skills. Proficient in IT (MS Office, project management tools, digital systems). Proficient IT skills (MS Office, project management tools, digital systems). Benefits 25 days annual leave + bank holidays Long service awards Paid volunteer time For more info, please apply online now or call Lucy on (phone number removed)!
Job Title: Administrations Support Location: Reading Salary: 25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
Mar 02, 2026
Contractor
Job Title: Administrations Support Location: Reading Salary: 25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
