9 jobs found

Our client is seeking an established Director of IT to shape the future of technology for a global organisation. you'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion-pound budgets and guide strategic investment. You bring: 10+ years in IT leadership, including 5+ at Director level. Deep knowledge of infrastructure, Azure, and IT service management. Strong stakeholder management and communication skills. Proven success driving digital transformation at scale. This is an opportunity to lead modernisation, strengthen resilience, and deliver measurable business impact within a respected global brand. The ideal candidate will have come from a background of scale, working across multiple site locations. Hybrid working 2-3 days office based. Huddersfield Salary £110,000 - £120,000 + benefits. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Kirtana consulting is looking for VIM Open Text Expert for 6 months rolling contract in Corby Role Title: VIM Open Text Expert Role Summary We are seeking an experienced OpenText Vendor Invoice Management (VIM) Consultant to support a large scale SAP S/4HANA upgrade and ongoing operational needs in Accounts Payable and Procure to Pay processes. This role will work closely with Shared Services, Procurement, AP Operations, SAP Finance, IT Integration, and SOX/Controls to ensure VIM is fully aligned with upgraded SAP S/4 functionality, process changes, and compliance requirements. The consultant will drive solution design, issue resolution, exception handling, configuration updates, testing, and go live readiness across VIM workflows including: Invoice ingestion, recognition, and workflow routing Three way match exception handling Down payment & advance payment exception logic (eg, Down Payment Exists) Ariba - VIM - S/4 integration OpenText VIM Workplace enhancements Integration with AP, Procurement, and Payments teams Controls, auditability, and IPE compliance requirements This role requires deep functional knowledge of AP processing, invoice validation, exception workflows, down payment flows, and end to end P2P operations across SAP and Ariba. _ Required Qualifications 7+ years hands on experience with OpenText VIM (ECC or S/4HANA). Solid understanding of Procure to Pay & Accounts Payable processes. Direct experience supporting S/4HANA upgrades. Proficiency with: o VIM DP exceptions o Three way match o PO/Non PO invoice flows o OCR/ICR configuration o VIM Workplace & rule based workflow Strong integration knowledge: Ariba - VIM - SAP S/4. Ability to troubleshoot complex invoice posting issues within S/4 (eg, DP clearing, F 47/F 48/F 54). Excellent documentation, stakeholder engagement, and communication skills. Preferred Qualifications Experience working in highly regulated environments (SOX, audit heavy processes). Knowledge of down payment controls and exception handling. Experience in large, global enterprises with distributed AP operations. Certifications in SAP, OpenText VIM, or related P2P/Finance domains. Tools & Technologies OpenText VIM, VIM Workplace SAP S/4HANA FI, AP, Logistics integrations SAP Ariba procurement integration OCR/ICR technologies (OpenText, Machine Learning capture) SAP Fiori apps for AP & Payments Jira/Azure DevOps/ServiceNow Reporting & analytics (Power BI/SAP Analytics Cloud) Key Responsibilities 1. SAP S/4 Upgrade - VIM Readiness & Integration Lead OpenText VIM fit gap analysis against new SAP S/4 HANA capabilities. Review and optimize interfaces among Ariba, VIM, and SAP S/4. Validate and align invoice posting logic, including F 47/F 48 down payment flows and automated messaging. Partner with Basis/Integration teams to ensure VIM add ons, OCR engines, and workflow components remain compatible with the upgrade. 2. VIM Process Optimization & Operational Support Refine invoice exception handling rules and workflow logic. Support AP with operational troubleshooting, queue management, and SLA driven resolution. Enhance VIM Workplace functional design for AP Processors, Invoice Posters, and Payments Processors. Ensure processes remain SOX compliant with audit trails, documentary evidence, and data accuracy. 3. Requirements, Design & Documentation Facilitate workshops with AP, Procurement, Shared Services, and IT teams. Produce business requirement documents, functional specifications, test scripts, and workflow diagrams aligned with your template's structure. Map current state and future state VIM workflows including Ariba - VIM - S/4 scenario handling. 4. Testing, Cutover & Deployment Lead VIM test cycles: SIT, UAT, regression, and integration across AP, Ariba, and SAP S/4. Support cutover planning, data validation, workflow migration, and go live readiness. Work with global teams to deliver training, job aids, and change management materials. 5. Controls, Compliance & Audit Support SOX/IPE requirements including evidence management and segregation of duties. Ensure VIM handling of down payments and advanced payments aligns with internal RCMs. Provide audit ready documentation and ensure processing logic supports accurate financial reporting.

I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. Candidates MUST have recently worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and consuming APIs for third-party integrations. Knowledge of ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor and Service Portal Development: Custom widgets, pages, and themes. You will be proficient in JavaScript: Core scripting language used in ServiceNow. Hands-on experience in ServiceNow development and administration and also experience in Agile/Scrum environments and using tools like Jira or Azure DevOps is essential. Please apply ASAP to discuss further.

Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm

SC Cleared Azure DevOps Engineer Initial 6-month Contract Role On-site in Derby £500 - £600, Inside IR35 ECS Resource group are currently working with a World's Leading Technology Organisation who are looking for a SC Cleared Azure DevOps Engineer to support their Azure DevOps environment. As an SC Cleared Azure DevOps Engineer, you will be responsible for: Develop and maintain ADO Knowledge Base articles in ServiceNow. Deliver high-level training and enablement sessions on ADO concepts for technical and non-technical teams. Perform BAU activities to ensure smooth platform operations. Conduct discovery and analysis of existing ADO environments and configurations. Create and maintain comprehensive documentation, issue logs, and knowledge articles. Track, analyse, and report on quarterly ticket volumes to identify trends and opportunities for service improvement. Please note, the below requirements are essential and candidates without this will not be considered: Active SC Clearance is essential, candidates without this will not be considered. Strong hands-on experience with Azure DevOps administration and support. Strong understanding of Azure DevOps infrastructure and services. Further Information Available upon Application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Applications Service Manager (Specialty Insurance) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) We are seeking an experienced Applications Service Manager with a background in specialty insurance or the London Market to take ownership of service delivery for a suite of core underwriting and claims platforms. This is a role for someone who can coordinate across vendors, product owners, and technical leads to ensure stability and smooth BAU support for business-critical systems. The Opportunity You will oversee applications such as Eclipse, Sequel Claims, Guidewire (Professional Risks), ImageRight, and NewGen. Your focus will be on ensuring these systems remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery Leads (EDLs) , Product Owners, and offshore managed service providers (Coforge, NTTData, NewGen). The role sits within a product-centric model , meaning you'll align service management directly to application "products" rather than generic IT functions. Key Responsibilities Manage BAU support for core underwriting, claims, and document management applications. Act as the bridge between offshore vendors, Product Owners, and EDLs. Oversee high-priority incidents (P1/P2) and ensure timely resolution. Track defects, sprints, and releases using Azure DevOps . Apply ITIL-aligned service management practices via ServiceNow. Provide oversight and coordination of vendor performance, service quality, and escalations. Maintain knowledge base and manage risk/vulnerability exceptions. What We're Looking For Strong background in specialty insurance IT service management (essential). Experience supporting claims, policy administration, or underwriting applications. Proven vendor management skills, ideally with offshore MSPs. Familiarity with Agile/DevOps ways of working, including Azure DevOps. ITIL knowledge and ServiceNow experience. Ability to coordinate delivery and support without direct line management responsibility. What Will Make You Stand Out Demonstrated success in managing application service delivery in the London Market. Examples of bridging between vendors, product leads, and delivery teams. Experience ensuring BAU stability while supporting product-centric transformation. Why Apply? This is a unique opportunity to work at the centre of a product-centric transformation , ensuring the smooth running of core systems that underpin specialty insurance. You'll gain exposure to a wide range of applications, work closely with product and engineering leads, and play a key role in ensuring stability and delivery in a global environment.

Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide API), platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of what you have built and how Delivered features in a fast-paced Agile or DevOps environment. Familiarity with platform upgrade processes and maintenance of development standards. Collaboration and communication skills, with the ability to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM) / Application Portfolio Management (APM) / Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding of security and governance requirements in public sector IT environments. Job Role / Responsibilities: Design, develop, and configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness / Service Catalogue optimisation / Automation engine integrations / APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis, and post-upgrade validation. Participate in Agile delivery processes including backlog grooming, sprint planning, and retrospectives. Conduct peer reviews and participate in Three Amigos sessions to ensure technical quality and user alignment. Work with system administrators and support teams to resolve technically complex incidents and platform issues. Produce and maintain technical documentation, supporting handover to internal teams or other contractors as needed. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans, spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses, partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process, if there is a better way for us to communicate, please do let us know. Developer, Programmer, Engineer, ServiceNow, ITSM, Service Now, Service-Now, JavaScript, Security Check, Sc Level, Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Security Vetting Clearance, Active SC, SC Vetted, Cleared To A High Government Standard, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Dv Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.